Petauri PACT Executive Briefings - 3-Minute Market Insights
Welcome to the Petauri PACT Executive Briefing, where in 3-minutes we highlight healthcare’s critical market access issues, policies, challenges, or trends. This resource offers condensed, 3-minute episodes of market insights.
Our passion is on achieving the Quintuple Aim of enhancing patient experience, improving population health, reducing costs, improving the work life of health care providers and staff., and enhancing health equity in all aspects of care delivery.
I’m Dr. Warren Smedley, thank you for joining us.
Petauri PACT Executive Briefings - 3-Minute Market Insights
Moving the Needle on Patient Satisfaction without Adding to Provider Burnout
Moving the Needle on Patient Satisfaction without Adding to Provider Burnout
In today's episode, we explore patient experience, especially during the COVID-19 pandemic, and the impact that is having on providers and clinical teams. Our research on patient satisfaction, interestingly, revealed that many clinical teams don’t understand what patients really want when it comes to meeting their expectations.
We also discuss the 2020 Medscape National Physician Burnout and Suicide Report, which documented a burnout rate of about 43% among physicians, and how this might affect the patient experience.
In our final segment, we talk about ways that business partners to clinical teams can help reduce some of the stresses facing providers.