John Russett, former VP of NA Manufacturing at General Mills, is known for his ability to inspire large organizations through a personal, high-touch style of leadership. In this episode John discusses his mindset that every employee wants to be successful, and how that understanding transformed his leadership. He speaks to the common challenges facing leaders, including: how to hold people accountable in a way that motivates instead of threatens, how to find time to build personal connections with direct reports, and how to help employees who are underperforming.