The past two weeks, we covered the first two C's of my conflict resolution model, which were communication and curiosity. Today, we'll cover the third C - Concern.

M. Afzalur Rahim theorized in 1983 that conflict management styles existed in a spectrum, and on one axis is a concern for self, while on the other is a concern for others.

Here are the five conflict management styles Rahim proposed, along with their levels of concern:
Avoiding: Low concern for self; low concern for others
Obliging: Low concern for self; high concern for others
Dominating: High concern for self; low concern for others
Compromising: Moderate concern for self; moderate concern for others
Integrating: High concern for self; high concern for others

If our goal is integrating, then we must have a high level of concern for ourselves and others. Here's our tips:
1 - Determine how important it is to come to a win-win conclusion
2 - Think about the long-term relational impact
3 - Think about the long-term organizational impact

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LeaderLink Podcast is an ad-free product of J&C Leadership Consulting LLC, hosted by Charles Heasley and Joshua Conner. LeaderLink Podcast is produced by Charles.

The intro and outro music were mixed by Charles using stock Studio One music loops.

Equipment and software: RODECaster Pro mixer, MXL 990 condenser microphones, and Presonus Studio One 6 Professional.

Note - the intro/outro music on episodes published before season three episode four were excerpts from the Prelude of cello suite #1 by J.S. Bach, arranged and performed by Charles.