Service Without Excuses With Rob M Lyon
The “Service Without Excuses” Podcast with Rob M Lyon is based on building, growing, owning, and running a number of service businesses with sales in excess of 35 million dollars collectively. As a lifetime entrepreneur in the Northeastern United States markets such as Northeast Pennsylvania, NYC, Long Island, Ny and The New Jersey Metro region over the past 20 years. Currently I run newjerseysbest.com a full service business multi-truck firm serving the Residential & Commercial sectors in Carpet, Rug, and Tile & Grout serving the Jersey Shore and Central New Jersey as well as Robmlyon.com a coaching, training, and consulting firm working with service businesses all over the world. Both business models are based heavily on the motto of “Service Without Excuses “ and giving our clients the best automated experience they can possibly have. I am considered a strategic positioning expert helping independent and franchise companies alike with employee, marketing, and business growth strategies in the service business industry such as Carpet Cleaning, Disaster Restoration, HVAC, Plumbing, Commercial Cleaning, Pest Control etc. I am blessed to talk with some of the best guests on the planet in this podcast.
Service Without Excuses With Rob M Lyon
Are your customers running into the arms of you competition?? Skip this step and you will find out!! with Randi Busse of Workforce Development Group
Are your customers and clients running into the arms of someone else because you refuse to give them a good customer service that they deserve? Sounds crazy right but people do it every single day. It’s become normal to think that poor customer service is acceptable with excuses like “ It’s COVID” or nobody really cares in the end they just care about the cheapest price. Nothing could be further from the truth it’s not something you want to find out the hard way. In Season 2/ Episode 35 we discuss just that with customer service expert Randi Busse with Workforce Development Group or workforcedevgroup.com. Randi has a stories background working with companies like Verizon as well as many other medium to large service-based companies. In this podcast you’ll learn a lot ton of detail into the mindset of the customer I would keep them loyal to you. We want to again thank our sponsor sotellus.com/Roblyon for helping us grow this podcast to deliver top of information to service-based business is all over the world. For more information click the link above and they will take care of the rest. So tell us is truly the Cadillac every management software it doesn’t get any better!