Service Without Excuses With Rob M Lyon
The “Service Without Excuses” Podcast with Rob M Lyon is based on building, growing, owning, and running a number of service businesses with sales in excess of 35 million dollars collectively. As a lifetime entrepreneur in the Northeastern United States markets such as Northeast Pennsylvania, NYC, Long Island, Ny and The New Jersey Metro region over the past 20 years. Currently I run newjerseysbest.com a full service business multi-truck firm serving the Residential & Commercial sectors in Carpet, Rug, and Tile & Grout serving the Jersey Shore and Central New Jersey as well as Robmlyon.com a coaching, training, and consulting firm working with service businesses all over the world. Both business models are based heavily on the motto of “Service Without Excuses “ and giving our clients the best automated experience they can possibly have. I am considered a strategic positioning expert helping independent and franchise companies alike with employee, marketing, and business growth strategies in the service business industry such as Carpet Cleaning, Disaster Restoration, HVAC, Plumbing, Commercial Cleaning, Pest Control etc. I am blessed to talk with some of the best guests on the planet in this podcast.
Service Without Excuses With Rob M Lyon
WTH is Automation Systemization??? Am I TOO LATE to the Dance??
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Coming out of this crazy pandemic in 2021 we found out that we need to rely more on automation system station than ever. I call it automation systemization and it’s having every part of your business and organization run as an automated predictable system. We have learned that we need to make our life as streamlined as possible and that it has become the future of doing things like online booking platforms to your most applicable marketing systems all need to be on auto pilot. You may think that I have to be the one to answer the phone or a member of my staff when your customer client gives us a call, No I want you to think about the last time you called down the street to a store to see if they had something in stock and run to pick it up. It’s not that that does not happen, but it’s going away day by day. When you need to purchase something you typically go online to companies like Amazon to get your product as quickly and as efficiently as possible, and the only time you don’t is when you need something right now. We have a local convenience store chain in the tri-state area called Wawa, if you live by one you definitely know about this place and one of the important parts of this chain is ordering food which you cannot go to the counter and ask for no matter even if they’re not busy, you have to go to a screen and put everything in. At this time robots are not making your food, people are however to order it a robot type device is required in order to keep everything streamlined and without flaw. In this podcast of Season 2/ episode 42 I discussed in great detail all the reasons to consider it and examples of how you can implement your service-based business. Take the words you’re hearing this podcast extremely important as they are and how much a business will be done in the future. It’s how they’re doing it many other industries and the service business is now implementing it more and more every day. We again want to than sotellus.com/Roblyon for sponsoring our podcast, they are an amazing business that we use ourselves with Newjerseysbest.com. Call they to try for free today!! In this podcast I talk about server also companies, here are the links to them fittlebug.com, service monster.net, markate.com, housecallpro.com, servicetitan.com, Sendjim. Io, morningtechmeeting.com