It Runs In The Family
Hello! We're Liz & Leila Willingham and welcome to "It Runs In The Family". We're the mother and daughter duo working within the public relations and communications agency, Liz Lean PR. Running a business is hard - really hard. Every business has its challenges and it's own ups and downs - but in a family business, this is often exaggerated by the willingness to speak your mind. But it also has some huge advantages that the corporate cultures just can't compete with. In this podcast, featuring a different family business guest in each episode, we're going to be digging into the stories, values and traditions of other family and multi-generational businesses. We'll explore their history, learnings and how they've developed through the generations and the unique advantages they've had over their competitors. We discover where human relationship migrates into business; the ups, downs, twists, turns and landmark moments that seal the fate of these fascinating organisations. You’ll get to hear some brilliant life stories too; some to make you laugh and others that’ll warm your heart. Many of our clients are family businesses who we've worked very closely with over a number of years - we've heard brilliant stories that reveal true values and fun operating as a family business. We want you to feel inspired by stories of others, find their honesty relatable and reach out to us with your own experiences. If you have any questions for future guests, have a story of your own or have any feedback please do feel free to get in touch on our Instagram: https://www.instagram.com/itrunsinthefamilypodcast/
It Runs In The Family
Connection, Care & Creating a Legacy with Waterside Holiday Group’s Miranda & Olivia Jacobs #17
Key to any team around a family business is a shared appreciation for the values that are inherent to those raised within the bloodline, which makes the rigorous process of hiring a CEO for a family-run brand exponentially more important.
Thankfully, Olivia and Miranda Jacobs - Directors of Waterside Holiday Group, working alongside their sister Claire and mother Judith - have been well-attuned to the values held so dear by their late father. The sense of connection and care from both staff and visitors to the park has been so vital to the warm, welcoming atmosphere at each of their parks.
Joining us on this week’s episode of It Runs In The Family, the duo discuss how they’ve nurtured this long-lasting culture, the steep learning curve that they overcame with the sudden involvement with the business, and the strong sense of pride that’s driven them every step of the way.
This episode covers:
- Finding top staff that exude your family values
- The history and progression of Waterside’s parks from their humble beginnings
- Handling sudden responsibility & a steep learning curve
- The sense of parental pride that drives so many family businesses, even when they’re no longer with us
- Carefully creating a noble legacy to hand down
Links and references at: https://lizleanpr.co.uk/podcast-runs-in-the-family/
Liz Willingham: https://www.instagram.com/lizzielean/
https://www.linkedin.com/in/liz-willingham-09273a3/
Leila Willingham: https://www.instagram.com/leilawillingham/
https://www.linkedin.com/in/leila-willingham-821530a1/
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