Centaur Stage
Centaur Stage is a podcast by Cosmic Centaurs exploring bold ideas about the future of work and learning. In each episode, podcast host, CEO & Founder of Cosmic Centaurs Marilyn Zakhour is joined by incredible guests to share insights, opinions, and perspectives about the future of how we work and learn.
Centaur Stage
From Maverick to Mishap: Southwest's rise & fall
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Cosmic Centaurs
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Season 3
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Episode 4
How did America’s most popular airline, Southwest Airlines, cancel 16,700 flights over the 2022 Christmas period, leading to a 820 million dollar loss?
Short answer: it was the tipping point of 20 years of neglect.
Join me on this episode of Centaur Stage Season 3, as I share the story of how the rise and fall of Southwest Airlines.