The Beacon Way
Welcome to The Beacon Way Podcast, your guide to Inspiring Leaders + Elevating Businesses. Hosted by Adrienne Wilkerson, a founder and the CEO of Beacon Media + Marketing, this podcast is designed for small and medium-sized business owners ready for growth. Each week, we share real-time insights, actionable tips, and powerful stories from a diverse range of industry professionals. With a conversational and educational tone, Adrienne dives deep into the challenges we face every day, tackling tough topics to foster genuine connection and improvement. Whether you're navigating team dynamics, scaling operations, or seeking fresh strategies, join us for honest conversations that will encourage and equip you on your entrepreneurial journey. New episodes drop every Thursday. Hit subscribe and follow along!
The Beacon Way
Mastering Review Responses with Right Response AI
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Join Adrienne Wilkerson, host of the Beacon Way Podcast, as she chats with George Swetlitz, Co-founder of Right Response AI, on the importance and nuances of managing reviews in the mental health and behavioral health space.
Discover George's journey from consulting at McKinsey to developing Right Response AI, a tool designed to handle reviews at scale. They discuss the 'conversion gate' concept, the drawbacks of generic AI responses, and how authentic, empathetic engagements can turn a negative review into an opportunity.
Perfect for businesses looking to optimize their reputation management and capitalize on AI advancements.