We're back Stateside chatting to Genevieve Gaudet, Program Manager at Nava Public Benefit Corporation, and former co-founding member of the service design studio in the New York Major's Office. A medic-turned-designer, Genevieve is a people-centred feminist working to improve services for the most vulnerable groups in the USA.
We chat to Genevieve about her early years in the medical profession, and hear about how she became a public sector service designer as a way to help the people who need it most. We hear incredible stories from her work with the long term homeless population in New York City, and her experiences researching with people trying to access Medicare and Medicaid healthcare benefits.
Genevieve also shares her thoughts on human-centred safety nets for people in crisis, gives us her top tourist tip for visiting New York, and tells us why Sabrina Hersi Issa is her feminist hero. Prepare to be inspired!