{"version":"1.0.0","segments":[{"speaker":"THAD BAUER","startTime":0.0,"endTime":2.382,"body":"I think that"},{"speaker":"THAD BAUER","startTime":0.0,"endTime":2.382,"body":"artificial intelligence"},{"speaker":"THAD BAUER","startTime":2.382,"endTime":3.84,"body":"and machine learning"},{"speaker":"THAD BAUER","startTime":2.382,"endTime":3.84,"body":"is going to be"},{"speaker":"THAD BAUER","startTime":3.84,"endTime":6.27,"body":"such a big part of the insurance"},{"speaker":"THAD BAUER","startTime":3.84,"endTime":6.27,"body":"industry going forward."},{"speaker":"THAD BAUER","startTime":6.27,"endTime":7.71,"body":"It's starting now"},{"speaker":"THAD BAUER","startTime":6.27,"endTime":7.71,"body":"already, but I just"},{"speaker":"THAD BAUER","startTime":7.71,"endTime":8.96,"body":"think that's going to explode."},{"speaker":"SPEAKER 1","startTime":11.26,"endTime":13.54,"body":"This is the"},{"speaker":"SPEAKER 1","startTime":11.26,"endTime":13.54,"body":"Insurance Technology Podcast"},{"speaker":"SPEAKER 1","startTime":13.54,"endTime":14.98,"body":"where we bring"},{"speaker":"SPEAKER 1","startTime":13.54,"endTime":14.98,"body":"interesting people"},{"speaker":"SPEAKER 1","startTime":14.98,"endTime":16.69,"body":"from across the"},{"speaker":"SPEAKER 1","startTime":14.98,"endTime":16.69,"body":"insurance ecosystem"},{"speaker":"SPEAKER 1","startTime":16.69,"endTime":18.34,"body":"to discuss and"},{"speaker":"SPEAKER 1","startTime":16.69,"endTime":18.34,"body":"debate technology's"},{"speaker":"SPEAKER 1","startTime":18.34,"endTime":20.24,"body":"impact on the industry."},{"speaker":"SPEAKER 1","startTime":20.24,"endTime":22.9,"body":"Join us each episode for"},{"speaker":"SPEAKER 1","startTime":20.24,"endTime":22.9,"body":"insights and best practices"},{"speaker":"SPEAKER 1","startTime":22.9,"endTime":26.54,"body":"from industry stewards"},{"speaker":"SPEAKER 1","startTime":22.9,"endTime":26.54,"body":"and tomorrow's innovators."},{"speaker":"SPEAKER 1","startTime":26.54,"endTime":30.872,"body":"Now, here's your"},{"speaker":"SPEAKER 1","startTime":26.54,"endTime":30.872,"body":"host Reid Holzworth."},{"speaker":"REID HOLZWORTH","startTime":30.872,"endTime":34.23,"body":"All right,"},{"speaker":"REID HOLZWORTH","startTime":30.872,"endTime":34.23,"body":"welcome back Thad Bauer."},{"speaker":"REID HOLZWORTH","startTime":34.23,"endTime":38.34,"body":"In this episode, we acknowledge"},{"speaker":"REID HOLZWORTH","startTime":34.23,"endTime":38.34,"body":"the elephant in the room--"},{"speaker":"REID HOLZWORTH","startTime":38.34,"endTime":39.61,"body":"standards."},{"speaker":"REID HOLZWORTH","startTime":39.61,"endTime":40.41,"body":"Uh-oh."},{"speaker":"REID HOLZWORTH","startTime":40.41,"endTime":42.27,"body":"Yeah, we're going to go there."},{"speaker":"REID HOLZWORTH","startTime":42.27,"endTime":44.28,"body":"And also, we get to"},{"speaker":"REID HOLZWORTH","startTime":42.27,"endTime":44.28,"body":"know a little bit more"},{"speaker":"REID HOLZWORTH","startTime":44.28,"endTime":47.13,"body":"about Thad outside of"},{"speaker":"REID HOLZWORTH","startTime":44.28,"endTime":47.13,"body":"the insurance world."},{"speaker":"REID HOLZWORTH","startTime":47.13,"endTime":47.79,"body":"Stay tuned."},{"speaker":"REID HOLZWORTH","startTime":47.79,"endTime":50.87,"body":"It's going to be great."},{"speaker":"REID HOLZWORTH","startTime":50.87,"endTime":52.4,"body":"OK, so next question."},{"speaker":"REID HOLZWORTH","startTime":52.4,"endTime":55.43,"body":"This industry is built"},{"speaker":"REID HOLZWORTH","startTime":52.4,"endTime":55.43,"body":"on forms and standards,"},{"speaker":"REID HOLZWORTH","startTime":55.43,"endTime":58.25,"body":"do you see them continuing"},{"speaker":"REID HOLZWORTH","startTime":55.43,"endTime":58.25,"body":"to be the foundation"},{"speaker":"REID HOLZWORTH","startTime":58.25,"endTime":60.803,"body":"of the industry in the future?"},{"speaker":"THAD BAUER","startTime":60.803,"endTime":62.72,"body":"Yeah, I could"},{"speaker":"THAD BAUER","startTime":60.803,"endTime":62.72,"body":"get a lot of enemies"},{"speaker":"THAD BAUER","startTime":62.72,"endTime":65.023,"body":"here on how I answer this one."},{"speaker":"REID HOLZWORTH","startTime":65.023,"endTime":66.44,"body":"Oh, yeah, you can."},{"speaker":"REID HOLZWORTH","startTime":66.44,"endTime":68.22,"body":"You're retiring,"},{"speaker":"REID HOLZWORTH","startTime":66.44,"endTime":68.22,"body":"Thad, so it's OK."},{"speaker":"THAD BAUER","startTime":68.22,"endTime":69.38,"body":"Right."},{"speaker":"THAD BAUER","startTime":69.38,"endTime":71.12,"body":"It doesn't matter."},{"speaker":"THAD BAUER","startTime":71.12,"endTime":77.09,"body":"I will go in and say"},{"speaker":"THAD BAUER","startTime":71.12,"endTime":77.09,"body":"this, that I am not sure"},{"speaker":"THAD BAUER","startTime":77.09,"endTime":81.5,"body":"that standards are as"},{"speaker":"THAD BAUER","startTime":77.09,"endTime":81.5,"body":"necessary as they've been."},{"speaker":"THAD BAUER","startTime":81.5,"endTime":85.43,"body":"I think when you start talking"},{"speaker":"THAD BAUER","startTime":81.5,"endTime":85.43,"body":"about APIs, and microservices,"},{"speaker":"THAD BAUER","startTime":85.43,"endTime":89.9,"body":"and everything like that, I"},{"speaker":"THAD BAUER","startTime":85.43,"endTime":89.9,"body":"am not as convinced that we"},{"speaker":"THAD BAUER","startTime":89.9,"endTime":91.31,"body":"need an industry standard."},{"speaker":"THAD BAUER","startTime":91.31,"endTime":95.48,"body":"Because basically what happens"},{"speaker":"THAD BAUER","startTime":91.31,"endTime":95.48,"body":"is you get a carrier system"},{"speaker":"THAD BAUER","startTime":95.48,"endTime":98.51,"body":"that you're going to dilute"},{"speaker":"THAD BAUER","startTime":95.48,"endTime":98.51,"body":"to fit to a standard that then"},{"speaker":"THAD BAUER","startTime":98.51,"endTime":104.69,"body":"is brought in and diluted to fit"},{"speaker":"THAD BAUER","startTime":98.51,"endTime":104.69,"body":"to an agency management system."},{"speaker":"THAD BAUER","startTime":104.69,"endTime":106.783,"body":"So I can say it again."},{"speaker":"THAD BAUER","startTime":106.783,"endTime":108.2,"body":"Probably making"},{"speaker":"THAD BAUER","startTime":106.783,"endTime":108.2,"body":"some enemies here,"},{"speaker":"THAD BAUER","startTime":108.2,"endTime":110.36,"body":"but I could say again"},{"speaker":"THAD BAUER","startTime":108.2,"endTime":110.36,"body":"I'm not as convinced"},{"speaker":"THAD BAUER","startTime":110.36,"endTime":112.43,"body":"now as I was early"},{"speaker":"THAD BAUER","startTime":110.36,"endTime":112.43,"body":"on in my career"},{"speaker":"THAD BAUER","startTime":112.43,"endTime":114.0,"body":"that standards"},{"speaker":"THAD BAUER","startTime":112.43,"endTime":114.0,"body":"are the way to go."},{"speaker":"THAD BAUER","startTime":114.0,"endTime":116.39,"body":"And maybe it's because"},{"speaker":"THAD BAUER","startTime":114.0,"endTime":116.39,"body":"technology has evolved."},{"speaker":"THAD BAUER","startTime":116.39,"endTime":120.62,"body":"Again, when I'm talking about"},{"speaker":"THAD BAUER","startTime":116.39,"endTime":120.62,"body":"APIs, and the microservices,"},{"speaker":"THAD BAUER","startTime":120.62,"endTime":123.49,"body":"and how easy it is to"},{"speaker":"THAD BAUER","startTime":120.62,"endTime":123.49,"body":"define different payloads,"},{"speaker":"THAD BAUER","startTime":123.49,"endTime":127.43,"body":"and really if you think about"},{"speaker":"THAD BAUER","startTime":123.49,"endTime":127.43,"body":"it instead of one big standard,"},{"speaker":"THAD BAUER","startTime":127.43,"endTime":131.96,"body":"can you focus in on"},{"speaker":"THAD BAUER","startTime":127.43,"endTime":131.96,"body":"these data points"},{"speaker":"THAD BAUER","startTime":131.96,"endTime":133.4,"body":"and be able to"},{"speaker":"THAD BAUER","startTime":131.96,"endTime":133.4,"body":"pull that through?"},{"speaker":"THAD BAUER","startTime":133.4,"endTime":136.01,"body":"So yeah, hard one to answer."},{"speaker":"THAD BAUER","startTime":136.01,"endTime":139.64,"body":"And I'm not going to say"},{"speaker":"THAD BAUER","startTime":136.01,"endTime":139.64,"body":"I'm right, but I don't know."},{"speaker":"THAD BAUER","startTime":139.64,"endTime":147.32,"body":"I think that if I were"},{"speaker":"THAD BAUER","startTime":139.64,"endTime":147.32,"body":"sticking around with IVANS,"},{"speaker":"THAD BAUER","startTime":147.32,"endTime":148.485,"body":"we have pushed through--"},{"speaker":"THAD BAUER","startTime":148.485,"endTime":150.86,"body":"I'm not going to say our own"},{"speaker":"THAD BAUER","startTime":148.485,"endTime":150.86,"body":"standard, because again it's"},{"speaker":"THAD BAUER","startTime":150.86,"endTime":151.56,"body":"not a standard."},{"speaker":"THAD BAUER","startTime":151.56,"endTime":153.47,"body":"It's just we've got a"},{"speaker":"THAD BAUER","startTime":151.56,"endTime":153.47,"body":"working data model that"},{"speaker":"THAD BAUER","startTime":153.47,"endTime":155.54,"body":"serves our purpose really"},{"speaker":"THAD BAUER","startTime":153.47,"endTime":155.54,"body":"well that we can modify"},{"speaker":"THAD BAUER","startTime":155.54,"endTime":157.79,"body":"very easily to each carrier."},{"speaker":"THAD BAUER","startTime":157.79,"endTime":159.89,"body":"And is that a better"},{"speaker":"THAD BAUER","startTime":157.79,"endTime":159.89,"body":"solution than having"},{"speaker":"THAD BAUER","startTime":159.89,"endTime":163.13,"body":"just one standard that"},{"speaker":"THAD BAUER","startTime":159.89,"endTime":163.13,"body":"everyone has to reinterpret,"},{"speaker":"THAD BAUER","startTime":163.13,"endTime":167.45,"body":"reuse versus getting into"},{"speaker":"THAD BAUER","startTime":163.13,"endTime":167.45,"body":"very specific data objects?"},{"speaker":"THAD BAUER","startTime":167.45,"endTime":169.31,"body":"So I don't know."},{"speaker":"THAD BAUER","startTime":169.31,"endTime":170.72,"body":"That's a hard one."},{"speaker":"THAD BAUER","startTime":170.72,"endTime":172.64,"body":"And again, I don't"},{"speaker":"THAD BAUER","startTime":170.72,"endTime":172.64,"body":"know that I'm right."},{"speaker":"THAD BAUER","startTime":172.64,"endTime":175.093,"body":"From an IVANS perspective"},{"speaker":"THAD BAUER","startTime":172.64,"endTime":175.093,"body":"with what we do,"},{"speaker":"THAD BAUER","startTime":175.093,"endTime":176.51,"body":"you really can't"},{"speaker":"THAD BAUER","startTime":175.093,"endTime":176.51,"body":"go multiple ways."},{"speaker":"THAD BAUER","startTime":176.51,"endTime":178.303,"body":"Even look at us internally."},{"speaker":"THAD BAUER","startTime":178.303,"endTime":180.47,"body":"We've got, again I don't"},{"speaker":"THAD BAUER","startTime":178.303,"endTime":180.47,"body":"want to call them standards"},{"speaker":"THAD BAUER","startTime":180.47,"endTime":182.053,"body":"anymore because"},{"speaker":"THAD BAUER","startTime":180.47,"endTime":182.053,"body":"they're not, but we've"},{"speaker":"THAD BAUER","startTime":182.053,"endTime":184.355,"body":"got different data, data"},{"speaker":"THAD BAUER","startTime":182.053,"endTime":184.355,"body":"models, data objects"},{"speaker":"THAD BAUER","startTime":184.355,"endTime":186.23,"body":"depending on what we're"},{"speaker":"THAD BAUER","startTime":184.355,"endTime":186.23,"body":"using, because that's"},{"speaker":"THAD BAUER","startTime":186.23,"endTime":187.44,"body":"what makes the most sense."},{"speaker":"THAD BAUER","startTime":187.44,"endTime":189.273,"body":"The technology has"},{"speaker":"THAD BAUER","startTime":187.44,"endTime":189.273,"body":"gotten to the point where"},{"speaker":"THAD BAUER","startTime":189.273,"endTime":190.97,"body":"it's easy to do translations."},{"speaker":"THAD BAUER","startTime":190.97,"endTime":194.545,"body":"What's hard is when you start"},{"speaker":"THAD BAUER","startTime":190.97,"endTime":194.545,"body":"diluting the value of the data."},{"speaker":"THAD BAUER","startTime":194.545,"endTime":197.51,"body":"And so if we can maintain"},{"speaker":"THAD BAUER","startTime":194.545,"endTime":197.51,"body":"the integrity of the data,"},{"speaker":"THAD BAUER","startTime":197.51,"endTime":199.01,"body":"you start talking"},{"speaker":"THAD BAUER","startTime":197.51,"endTime":199.01,"body":"about data lakes"},{"speaker":"THAD BAUER","startTime":199.01,"endTime":202.01,"body":"and storing data objects"},{"speaker":"THAD BAUER","startTime":199.01,"endTime":202.01,"body":"the way they are, instead"},{"speaker":"THAD BAUER","startTime":202.01,"endTime":205.403,"body":"of having to make them fit"},{"speaker":"THAD BAUER","startTime":202.01,"endTime":205.403,"body":"into your data warehouse"},{"speaker":"THAD BAUER","startTime":205.403,"endTime":206.57,"body":"where it's a field by field."},{"speaker":"THAD BAUER","startTime":206.57,"endTime":208.76,"body":"But now you can store"},{"speaker":"THAD BAUER","startTime":206.57,"endTime":208.76,"body":"payload at a time,"},{"speaker":"THAD BAUER","startTime":208.76,"endTime":211.52,"body":"so that you can come"},{"speaker":"THAD BAUER","startTime":208.76,"endTime":211.52,"body":"back later and get"},{"speaker":"THAD BAUER","startTime":211.52,"endTime":213.53,"body":"at that data in the"},{"speaker":"THAD BAUER","startTime":211.52,"endTime":213.53,"body":"format that it was."},{"speaker":"THAD BAUER","startTime":213.53,"endTime":216.86,"body":"You've now solved the problem"},{"speaker":"THAD BAUER","startTime":213.53,"endTime":216.86,"body":"of that data integrity loss"},{"speaker":"THAD BAUER","startTime":216.86,"endTime":219.772,"body":"kind of thing."},{"speaker":"REID HOLZWORTH","startTime":219.772,"endTime":221.98,"body":"I would"},{"speaker":"REID HOLZWORTH","startTime":219.772,"endTime":221.98,"body":"totally agree with you, Thad."},{"speaker":"REID HOLZWORTH","startTime":221.98,"endTime":225.07,"body":"I don't think it's that"},{"speaker":"REID HOLZWORTH","startTime":221.98,"endTime":225.07,"body":"necessary anymore, honestly."},{"speaker":"REID HOLZWORTH","startTime":225.07,"endTime":228.59,"body":"And I don't care if I"},{"speaker":"REID HOLZWORTH","startTime":225.07,"endTime":228.59,"body":"get enemies from it."},{"speaker":"REID HOLZWORTH","startTime":228.59,"endTime":229.27,"body":"So I get it."},{"speaker":"REID HOLZWORTH","startTime":229.27,"endTime":232.51,"body":"There is value in things"},{"speaker":"REID HOLZWORTH","startTime":229.27,"endTime":232.51,"body":"where you need standards,"},{"speaker":"REID HOLZWORTH","startTime":232.51,"endTime":235.66,"body":"like, we'll talk"},{"speaker":"REID HOLZWORTH","startTime":232.51,"endTime":235.66,"body":"forms for a minute."},{"speaker":"REID HOLZWORTH","startTime":235.66,"endTime":238.42,"body":"I need a standardized"},{"speaker":"REID HOLZWORTH","startTime":235.66,"endTime":238.42,"body":"form to show"},{"speaker":"REID HOLZWORTH","startTime":238.42,"endTime":241.57,"body":"that I have insurance, a"},{"speaker":"REID HOLZWORTH","startTime":238.42,"endTime":241.57,"body":"certificate of insurance,"},{"speaker":"REID HOLZWORTH","startTime":241.57,"endTime":244.69,"body":"ID card, things like that."},{"speaker":"REID HOLZWORTH","startTime":244.69,"endTime":245.68,"body":"But why?"},{"speaker":"REID HOLZWORTH","startTime":245.68,"endTime":248.02,"body":"And when you talk connectivity"},{"speaker":"REID HOLZWORTH","startTime":245.68,"endTime":248.02,"body":"and all of that stuff,"},{"speaker":"REID HOLZWORTH","startTime":248.02,"endTime":250.78,"body":"like you said, we've"},{"speaker":"REID HOLZWORTH","startTime":248.02,"endTime":250.78,"body":"built so much of that."},{"speaker":"REID HOLZWORTH","startTime":250.78,"endTime":253.69,"body":"I mean, I didn't build anything,"},{"speaker":"REID HOLZWORTH","startTime":250.78,"endTime":253.69,"body":"you did and your teams have."},{"speaker":"REID HOLZWORTH","startTime":253.69,"endTime":255.95,"body":"I mean, so much of that."},{"speaker":"REID HOLZWORTH","startTime":255.95,"endTime":258.55,"body":"And if it comes out"},{"speaker":"REID HOLZWORTH","startTime":255.95,"endTime":258.55,"body":"blue, why do you"},{"speaker":"REID HOLZWORTH","startTime":258.55,"endTime":261.88,"body":"want to change it to green"},{"speaker":"REID HOLZWORTH","startTime":258.55,"endTime":261.88,"body":"to then change it to purple"},{"speaker":"REID HOLZWORTH","startTime":261.88,"endTime":264.49,"body":"to then change it to red?"},{"speaker":"REID HOLZWORTH","startTime":264.49,"endTime":265.42,"body":"Why?"},{"speaker":"REID HOLZWORTH","startTime":265.42,"endTime":267.7,"body":"It's unnecessary."},{"speaker":"REID HOLZWORTH","startTime":267.7,"endTime":272.29,"body":"And so I don't think"},{"speaker":"REID HOLZWORTH","startTime":267.7,"endTime":272.29,"body":"it provides the value."},{"speaker":"REID HOLZWORTH","startTime":272.29,"endTime":274.66,"body":"Now, I get it in"},{"speaker":"REID HOLZWORTH","startTime":272.29,"endTime":274.66,"body":"the beginning way"},{"speaker":"REID HOLZWORTH","startTime":274.66,"endTime":279.16,"body":"back in the early '80s and"},{"speaker":"REID HOLZWORTH","startTime":274.66,"endTime":279.16,"body":"all of that, that made sense."},{"speaker":"REID HOLZWORTH","startTime":279.16,"endTime":282.37,"body":"And you know what's"},{"speaker":"REID HOLZWORTH","startTime":279.16,"endTime":282.37,"body":"crazy though, too?"},{"speaker":"REID HOLZWORTH","startTime":282.37,"endTime":285.208,"body":"Even the systems"},{"speaker":"REID HOLZWORTH","startTime":282.37,"endTime":285.208,"body":"that are out there,"},{"speaker":"REID HOLZWORTH","startTime":285.208,"endTime":287.5,"body":"the ones that exist today,"},{"speaker":"REID HOLZWORTH","startTime":285.208,"endTime":287.5,"body":"I'm not going to name names,"},{"speaker":"REID HOLZWORTH","startTime":287.5,"endTime":292.3,"body":"but agency systems, carrier"},{"speaker":"REID HOLZWORTH","startTime":287.5,"endTime":292.3,"body":"systems, so form based."},{"speaker":"REID HOLZWORTH","startTime":292.3,"endTime":296.5,"body":"And it's just in my opinion,"},{"speaker":"REID HOLZWORTH","startTime":292.3,"endTime":296.5,"body":"I've always said this."},{"speaker":"REID HOLZWORTH","startTime":296.5,"endTime":299.2,"body":"This is how we built it at TC."},{"speaker":"REID HOLZWORTH","startTime":299.2,"endTime":301.93,"body":"I'm not building the"},{"speaker":"REID HOLZWORTH","startTime":299.2,"endTime":301.93,"body":"system around a form."},{"speaker":"REID HOLZWORTH","startTime":301.93,"endTime":305.02,"body":"I'm capturing the data"},{"speaker":"REID HOLZWORTH","startTime":301.93,"endTime":305.02,"body":"however we want to capture it"},{"speaker":"REID HOLZWORTH","startTime":305.02,"endTime":309.28,"body":"and then we'll translate"},{"speaker":"REID HOLZWORTH","startTime":305.02,"endTime":309.28,"body":"that data to fit into a form"},{"speaker":"REID HOLZWORTH","startTime":309.28,"endTime":311.62,"body":"if we need to."},{"speaker":"REID HOLZWORTH","startTime":311.62,"endTime":316.54,"body":"And that's like in the system"},{"speaker":"REID HOLZWORTH","startTime":311.62,"endTime":316.54,"body":"itself, connectivity wise, why?"},{"speaker":"REID HOLZWORTH","startTime":316.54,"endTime":321.01,"body":"I can go tap an API and"},{"speaker":"REID HOLZWORTH","startTime":316.54,"endTime":321.01,"body":"go get what I need to get,"},{"speaker":"REID HOLZWORTH","startTime":321.01,"endTime":323.177,"body":"do what I need to do with it."},{"speaker":"REID HOLZWORTH","startTime":323.177,"endTime":324.26,"body":"What are we talking about?"},{"speaker":"THAD BAUER","startTime":324.26,"endTime":325.78,"body":"Yeah, I think that's"},{"speaker":"THAD BAUER","startTime":324.26,"endTime":325.78,"body":"the key you hit on right there."},{"speaker":"THAD BAUER","startTime":325.78,"endTime":328.48,"body":"So that tapping into the API"},{"speaker":"THAD BAUER","startTime":325.78,"endTime":328.48,"body":"is you basically go through"},{"speaker":"THAD BAUER","startTime":328.48,"endTime":331.12,"body":"and define all these different"},{"speaker":"THAD BAUER","startTime":328.48,"endTime":331.12,"body":"APIs where you feed the data."},{"speaker":"THAD BAUER","startTime":331.12,"endTime":334.39,"body":"And then you pass in, hey, this"},{"speaker":"THAD BAUER","startTime":331.12,"endTime":334.39,"body":"here I need a printed form,"},{"speaker":"THAD BAUER","startTime":334.39,"endTime":336.4,"body":"here I need a data"},{"speaker":"THAD BAUER","startTime":334.39,"endTime":336.4,"body":"object to be passed on,"},{"speaker":"THAD BAUER","startTime":336.4,"endTime":339.745,"body":"here I need the object"},{"speaker":"THAD BAUER","startTime":336.4,"endTime":339.745,"body":"that management system"},{"speaker":"THAD BAUER","startTime":339.745,"endTime":343.22,"body":"A needs, and here's the object"},{"speaker":"THAD BAUER","startTime":339.745,"endTime":343.22,"body":"that management system B needs."},{"speaker":"THAD BAUER","startTime":343.22,"endTime":349.66,"body":"And I think that those are,"},{"speaker":"THAD BAUER","startTime":343.22,"endTime":349.66,"body":"if we all come together,"},{"speaker":"THAD BAUER","startTime":349.66,"endTime":352.57,"body":"those are fairly easy things."},{"speaker":"THAD BAUER","startTime":352.57,"endTime":355.75,"body":"OK, I'm not going to say"},{"speaker":"THAD BAUER","startTime":352.57,"endTime":355.75,"body":"fairly easy, but easy things"},{"speaker":"THAD BAUER","startTime":355.75,"endTime":357.26,"body":"that we could come up with."},{"speaker":"THAD BAUER","startTime":357.26,"endTime":358.51,"body":"It's just it's a coordination."},{"speaker":"THAD BAUER","startTime":358.51,"endTime":361.24,"body":"Part of the thing you"},{"speaker":"THAD BAUER","startTime":358.51,"endTime":361.24,"body":"talked about the challenges"},{"speaker":"THAD BAUER","startTime":361.24,"endTime":361.94,"body":"in the industry."},{"speaker":"THAD BAUER","startTime":361.94,"endTime":363.607,"body":"The other thing is"},{"speaker":"THAD BAUER","startTime":361.94,"endTime":363.607,"body":"just finding the time"},{"speaker":"THAD BAUER","startTime":363.607,"endTime":365.92,"body":"to get to what needs to"},{"speaker":"THAD BAUER","startTime":363.607,"endTime":365.92,"body":"be done in the industry."},{"speaker":"THAD BAUER","startTime":365.92,"endTime":368.26,"body":"And we see this, honestly,"},{"speaker":"THAD BAUER","startTime":365.92,"endTime":368.26,"body":"internally as well as"},{"speaker":"THAD BAUER","startTime":368.26,"endTime":369.25,"body":"externally."},{"speaker":"THAD BAUER","startTime":369.25,"endTime":371.012,"body":"We all know this is"},{"speaker":"THAD BAUER","startTime":369.25,"endTime":371.012,"body":"what we need to get"},{"speaker":"THAD BAUER","startTime":371.012,"endTime":372.97,"body":"and this is what we need"},{"speaker":"THAD BAUER","startTime":371.012,"endTime":372.97,"body":"to do, but the problem"},{"speaker":"THAD BAUER","startTime":372.97,"endTime":374.56,"body":"is everyone has a day job."},{"speaker":"THAD BAUER","startTime":374.56,"endTime":379.42,"body":"And so if I've got my priorities"},{"speaker":"THAD BAUER","startTime":374.56,"endTime":379.42,"body":"and I'm booked 40 hours a week"},{"speaker":"THAD BAUER","startTime":379.42,"endTime":380.26,"body":"to do this."},{"speaker":"THAD BAUER","startTime":380.26,"endTime":382.72,"body":"Even if there is some great"},{"speaker":"THAD BAUER","startTime":380.26,"endTime":382.72,"body":"idea over on the other side,"},{"speaker":"THAD BAUER","startTime":382.72,"endTime":385.923,"body":"how much do you pull"},{"speaker":"THAD BAUER","startTime":382.72,"endTime":385.923,"body":"yourself or worse your team?"},{"speaker":"THAD BAUER","startTime":385.923,"endTime":387.34,"body":"You never wanted"},{"speaker":"THAD BAUER","startTime":385.923,"endTime":387.34,"body":"to have your team"},{"speaker":"THAD BAUER","startTime":387.34,"endTime":391.51,"body":"working stupid hours to get"},{"speaker":"THAD BAUER","startTime":387.34,"endTime":391.51,"body":"something done because that's"},{"speaker":"THAD BAUER","startTime":391.51,"endTime":392.965,"body":"just not sustainable."},{"speaker":"THAD BAUER","startTime":392.965,"endTime":396.205,"body":"And so how do you make"},{"speaker":"THAD BAUER","startTime":392.965,"endTime":396.205,"body":"those hard decisions"},{"speaker":"THAD BAUER","startTime":396.205,"endTime":398.08,"body":"or how do you figure"},{"speaker":"THAD BAUER","startTime":396.205,"endTime":398.08,"body":"out the right resourcing"},{"speaker":"THAD BAUER","startTime":398.08,"endTime":399.372,"body":"to get to where you need to go?"},{"speaker":"THAD BAUER","startTime":399.372,"endTime":400.732,"body":"I think that's probably--"},{"speaker":"THAD BAUER","startTime":400.732,"endTime":402.19,"body":"I'll go back and"},{"speaker":"THAD BAUER","startTime":400.732,"endTime":402.19,"body":"change my answer--"},{"speaker":"THAD BAUER","startTime":402.19,"endTime":406.167,"body":"that might be one of the bigger"},{"speaker":"THAD BAUER","startTime":402.19,"endTime":406.167,"body":"challenges in the industry."},{"speaker":"REID HOLZWORTH","startTime":406.167,"endTime":407.5,"body":"Well, it's good."},{"speaker":"REID HOLZWORTH","startTime":407.5,"endTime":408.5,"body":"You know what it's like?"},{"speaker":"REID HOLZWORTH","startTime":408.5,"endTime":409.66,"body":"It's like tech debt--"},{"speaker":"THAD BAUER","startTime":409.66,"endTime":409.84,"body":"Yeah."},{"speaker":"REID HOLZWORTH","startTime":409.84,"endTime":410.35,"body":"--right?"},{"speaker":"REID HOLZWORTH","startTime":410.35,"endTime":412.15,"body":"Nobody ever wants to"},{"speaker":"REID HOLZWORTH","startTime":410.35,"endTime":412.15,"body":"work on tech debt,"},{"speaker":"REID HOLZWORTH","startTime":412.15,"endTime":413.83,"body":"especially in a startup."},{"speaker":"REID HOLZWORTH","startTime":413.83,"endTime":416.5,"body":"I mean, sometimes you have to"},{"speaker":"REID HOLZWORTH","startTime":413.83,"endTime":416.5,"body":"because you're, like, shit,"},{"speaker":"REID HOLZWORTH","startTime":416.5,"endTime":419.04,"body":"this thing is going"},{"speaker":"REID HOLZWORTH","startTime":416.5,"endTime":419.04,"body":"to dim the lights."},{"speaker":"REID HOLZWORTH","startTime":419.04,"endTime":420.73,"body":"We got problems here."},{"speaker":"REID HOLZWORTH","startTime":420.73,"endTime":424.72,"body":"But it is, it's like tech"},{"speaker":"REID HOLZWORTH","startTime":420.73,"endTime":424.72,"body":"debt at a fully scaled, fully"},{"speaker":"REID HOLZWORTH","startTime":424.72,"endTime":427.78,"body":"ramped company."},{"speaker":"REID HOLZWORTH","startTime":427.78,"endTime":433.12,"body":"But it's not, we'll coin"},{"speaker":"REID HOLZWORTH","startTime":427.78,"endTime":433.12,"body":"the term ensure tech debt."},{"speaker":"REID HOLZWORTH","startTime":433.12,"endTime":434.14,"body":"And so it is."},{"speaker":"REID HOLZWORTH","startTime":434.14,"endTime":437.98,"body":"If you're right about that and"},{"speaker":"REID HOLZWORTH","startTime":434.14,"endTime":437.98,"body":"it's like we have a day job."},{"speaker":"REID HOLZWORTH","startTime":437.98,"endTime":441.43,"body":"Going back to the standard"},{"speaker":"REID HOLZWORTH","startTime":437.98,"endTime":441.43,"body":"thing, all the people that"},{"speaker":"REID HOLZWORTH","startTime":441.43,"endTime":448.39,"body":"spent so much of their own time"},{"speaker":"REID HOLZWORTH","startTime":441.43,"endTime":448.39,"body":"developing those standards, all"},{"speaker":"REID HOLZWORTH","startTime":448.39,"endTime":455.2,"body":"those groups, everything,"},{"speaker":"REID HOLZWORTH","startTime":448.39,"endTime":455.2,"body":"like, so much, so, so, so, so,"},{"speaker":"REID HOLZWORTH","startTime":455.2,"endTime":456.82,"body":"so much."},{"speaker":"REID HOLZWORTH","startTime":456.82,"endTime":458.95,"body":"And they didn't go to"},{"speaker":"REID HOLZWORTH","startTime":456.82,"endTime":458.95,"body":"waste by any means."},{"speaker":"REID HOLZWORTH","startTime":458.95,"endTime":460.485,"body":"Don't get me wrong here."},{"speaker":"REID HOLZWORTH","startTime":460.485,"endTime":463.06,"body":"We needed that as an industry."},{"speaker":"REID HOLZWORTH","startTime":463.06,"endTime":465.94,"body":"But come on, let's be real."},{"speaker":"REID HOLZWORTH","startTime":465.94,"endTime":468.64,"body":"That shit doesn't"},{"speaker":"REID HOLZWORTH","startTime":465.94,"endTime":468.64,"body":"happen anymore."},{"speaker":"REID HOLZWORTH","startTime":468.64,"endTime":470.8,"body":"And that's like that"},{"speaker":"REID HOLZWORTH","startTime":468.64,"endTime":470.8,"body":"ensure tech debt stuff."},{"speaker":"REID HOLZWORTH","startTime":470.8,"endTime":472.39,"body":"Who's working on this?"},{"speaker":"REID HOLZWORTH","startTime":472.39,"endTime":474.31,"body":"Now, you know,"},{"speaker":"REID HOLZWORTH","startTime":472.39,"endTime":474.31,"body":"who's working on it?"},{"speaker":"REID HOLZWORTH","startTime":474.31,"endTime":477.37,"body":"People like us that are building"},{"speaker":"REID HOLZWORTH","startTime":474.31,"endTime":477.37,"body":"on APIs for connectivity."},{"speaker":"REID HOLZWORTH","startTime":477.37,"endTime":481.42,"body":"And like we're and the carriers"},{"speaker":"REID HOLZWORTH","startTime":477.37,"endTime":481.42,"body":"that are becoming more modern."},{"speaker":"REID HOLZWORTH","startTime":481.42,"endTime":485.59,"body":"They're building out"},{"speaker":"REID HOLZWORTH","startTime":481.42,"endTime":485.59,"body":"more modern stack"},{"speaker":"REID HOLZWORTH","startTime":485.59,"endTime":489.53,"body":"to allow others to tap in"},{"speaker":"REID HOLZWORTH","startTime":485.59,"endTime":489.53,"body":"people that are opening up,"},{"speaker":"REID HOLZWORTH","startTime":489.53,"endTime":490.99,"body":"if you will."},{"speaker":"REID HOLZWORTH","startTime":490.99,"endTime":491.56,"body":"am I wrong?"},{"speaker":"REID HOLZWORTH","startTime":491.56,"endTime":491.89,"body":"I don't know."},{"speaker":"THAD BAUER","startTime":491.89,"endTime":493.48,"body":"No, no,"},{"speaker":"THAD BAUER","startTime":491.89,"endTime":493.48,"body":"I agree with you."},{"speaker":"THAD BAUER","startTime":493.48,"endTime":498.16,"body":"And that's the-- where"},{"speaker":"THAD BAUER","startTime":493.48,"endTime":498.16,"body":"do we go as an industry?"},{"speaker":"THAD BAUER","startTime":498.16,"endTime":501.1,"body":"Because to your point,"},{"speaker":"THAD BAUER","startTime":498.16,"endTime":501.1,"body":"it was absolutely"},{"speaker":"THAD BAUER","startTime":501.1,"endTime":503.353,"body":"necessary from the"},{"speaker":"THAD BAUER","startTime":501.1,"endTime":503.353,"body":"technology that we had"},{"speaker":"THAD BAUER","startTime":503.353,"endTime":505.27,"body":"and the time frame that"},{"speaker":"THAD BAUER","startTime":503.353,"endTime":505.27,"body":"we were working around"},{"speaker":"THAD BAUER","startTime":505.27,"endTime":509.62,"body":"and where that was"},{"speaker":"THAD BAUER","startTime":505.27,"endTime":509.62,"body":"versus where we are now."},{"speaker":"THAD BAUER","startTime":509.62,"endTime":512.002,"body":"It's just a totally"},{"speaker":"THAD BAUER","startTime":509.62,"endTime":512.002,"body":"different space."},{"speaker":"THAD BAUER","startTime":512.002,"endTime":513.46,"body":"I'm going to"},{"speaker":"THAD BAUER","startTime":512.002,"endTime":513.46,"body":"flashback when I first"},{"speaker":"THAD BAUER","startTime":513.46,"endTime":515.38,"body":"started at Great American."},{"speaker":"THAD BAUER","startTime":515.38,"endTime":518.7,"body":"There was no such"},{"speaker":"THAD BAUER","startTime":515.38,"endTime":518.7,"body":"thing as public email."},{"speaker":"THAD BAUER","startTime":518.7,"endTime":521.909,"body":"So we had an email system, but"},{"speaker":"THAD BAUER","startTime":518.7,"endTime":521.909,"body":"it was only for the company."},{"speaker":"THAD BAUER","startTime":521.909,"endTime":524.039,"body":"I couldn't send emails outside."},{"speaker":"THAD BAUER","startTime":524.039,"endTime":526.98,"body":"And in my five years"},{"speaker":"THAD BAUER","startTime":524.039,"endTime":526.98,"body":"from '90 to '95"},{"speaker":"THAD BAUER","startTime":526.98,"endTime":529.05,"body":"is when you started"},{"speaker":"THAD BAUER","startTime":526.98,"endTime":529.05,"body":"getting the external email."},{"speaker":"THAD BAUER","startTime":529.05,"endTime":532.5,"body":"So you think about that,"},{"speaker":"THAD BAUER","startTime":529.05,"endTime":532.5,"body":"that's in my career."},{"speaker":"THAD BAUER","startTime":532.5,"endTime":534.93,"body":"That's a big jump from"},{"speaker":"THAD BAUER","startTime":532.5,"endTime":534.93,"body":"how you communicated,"},{"speaker":"THAD BAUER","startTime":534.93,"endTime":538.5,"body":"because everything was phone"},{"speaker":"THAD BAUER","startTime":534.93,"endTime":538.5,"body":"based before you got to that."},{"speaker":"THAD BAUER","startTime":538.5,"endTime":540.78,"body":"Then the industry"},{"speaker":"THAD BAUER","startTime":538.5,"endTime":540.78,"body":"has been email based,"},{"speaker":"THAD BAUER","startTime":540.78,"endTime":543.45,"body":"but now you're"},{"speaker":"THAD BAUER","startTime":540.78,"endTime":543.45,"body":"getting into chats."},{"speaker":"THAD BAUER","startTime":543.45,"endTime":546.21,"body":"And I think about all the Slack"},{"speaker":"THAD BAUER","startTime":543.45,"endTime":546.21,"body":"channels that we have opened up"},{"speaker":"THAD BAUER","startTime":546.21,"endTime":547.53,"body":"and how you communicate there."},{"speaker":"THAD BAUER","startTime":547.53,"endTime":550.08,"body":"So things will evolve,"},{"speaker":"THAD BAUER","startTime":547.53,"endTime":550.08,"body":"technology has evolved,"},{"speaker":"THAD BAUER","startTime":550.08,"endTime":553.08,"body":"and that's what I think that the"},{"speaker":"THAD BAUER","startTime":550.08,"endTime":553.08,"body":"standard conversation, I think"},{"speaker":"THAD BAUER","startTime":553.08,"endTime":555.03,"body":"people are afraid to"},{"speaker":"THAD BAUER","startTime":553.08,"endTime":555.03,"body":"have that conversation."},{"speaker":"THAD BAUER","startTime":555.03,"endTime":558.96,"body":"But honestly, we've"},{"speaker":"THAD BAUER","startTime":555.03,"endTime":558.96,"body":"evolved that I just"},{"speaker":"THAD BAUER","startTime":558.96,"endTime":564.25,"body":"don't know that standards are"},{"speaker":"THAD BAUER","startTime":558.96,"endTime":564.25,"body":"as necessary as they used to be."},{"speaker":"REID HOLZWORTH","startTime":564.25,"endTime":565.97,"body":"I totally agree."},{"speaker":"REID HOLZWORTH","startTime":565.97,"endTime":568.18,"body":"I don't think they're as"},{"speaker":"REID HOLZWORTH","startTime":565.97,"endTime":568.18,"body":"valuable as people think"},{"speaker":"REID HOLZWORTH","startTime":568.18,"endTime":570.513,"body":"they are either, not anymore."},{"speaker":"THAD BAUER","startTime":570.513,"endTime":571.93,"body":"And"},{"speaker":"THAD BAUER","startTime":570.513,"endTime":571.93,"body":"selfishly, I would"},{"speaker":"THAD BAUER","startTime":571.93,"endTime":575.08,"body":"love IVANS to be the"},{"speaker":"THAD BAUER","startTime":571.93,"endTime":575.08,"body":"center of controlling this."},{"speaker":"THAD BAUER","startTime":575.08,"endTime":578.41,"body":"Again, not to define a standard,"},{"speaker":"THAD BAUER","startTime":575.08,"endTime":578.41,"body":"but to how do you communicate."},{"speaker":"THAD BAUER","startTime":578.41,"endTime":583.57,"body":"But you create everything as"},{"speaker":"THAD BAUER","startTime":578.41,"endTime":583.57,"body":"open and it's not just IVANS."},{"speaker":"THAD BAUER","startTime":583.57,"endTime":586.81,"body":"I could see IVANS in the future"},{"speaker":"THAD BAUER","startTime":583.57,"endTime":586.81,"body":"where you would take this"},{"speaker":"THAD BAUER","startTime":586.81,"endTime":593.5,"body":"as, OK, we're going to be"},{"speaker":"THAD BAUER","startTime":586.81,"endTime":593.5,"body":"an organization to help,"},{"speaker":"THAD BAUER","startTime":593.5,"endTime":595.96,"body":"but you would leave it open"},{"speaker":"THAD BAUER","startTime":593.5,"endTime":595.96,"body":"to anyone to fit in there."},{"speaker":"THAD BAUER","startTime":595.96,"endTime":598.33,"body":"And again, those open"},{"speaker":"THAD BAUER","startTime":595.96,"endTime":598.33,"body":"APIs on how you call"},{"speaker":"THAD BAUER","startTime":598.33,"endTime":603.55,"body":"and how you move and maybe"},{"speaker":"THAD BAUER","startTime":598.33,"endTime":603.55,"body":"IVANS is the secure point"},{"speaker":"THAD BAUER","startTime":603.55,"endTime":605.08,"body":"of the data movement."},{"speaker":"THAD BAUER","startTime":605.08,"endTime":607.525,"body":"But then you could"},{"speaker":"THAD BAUER","startTime":605.08,"endTime":607.525,"body":"really call any API"},{"speaker":"THAD BAUER","startTime":607.525,"endTime":610.18,"body":"that turns into data"},{"speaker":"THAD BAUER","startTime":607.525,"endTime":610.18,"body":"object to data object."},{"speaker":"THAD BAUER","startTime":610.18,"endTime":612.7,"body":"And all of a sudden, it's"},{"speaker":"THAD BAUER","startTime":610.18,"endTime":612.7,"body":"not a standard anymore."},{"speaker":"THAD BAUER","startTime":612.7,"endTime":614.41,"body":"It's just a translation."},{"speaker":"THAD BAUER","startTime":614.41,"endTime":615.66,"body":"You go, this is what you need."},{"speaker":"THAD BAUER","startTime":615.66,"endTime":617.202,"body":"We talked about it"},{"speaker":"THAD BAUER","startTime":615.66,"endTime":617.202,"body":"a few minutes ago."},{"speaker":"THAD BAUER","startTime":617.202,"endTime":619.12,"body":"It's like you need a"},{"speaker":"THAD BAUER","startTime":617.202,"endTime":619.12,"body":"form, here's your form."},{"speaker":"THAD BAUER","startTime":619.12,"endTime":622.3,"body":"You need an ID card,"},{"speaker":"THAD BAUER","startTime":619.12,"endTime":622.3,"body":"here's your ID card."},{"speaker":"THAD BAUER","startTime":622.3,"endTime":625.0,"body":"You need a move to"},{"speaker":"THAD BAUER","startTime":622.3,"endTime":625.0,"body":"the management system,"},{"speaker":"THAD BAUER","startTime":625.0,"endTime":626.63,"body":"here's the payload to move it."},{"speaker":"THAD BAUER","startTime":626.63,"endTime":630.28,"body":"So again, I think that"},{"speaker":"THAD BAUER","startTime":626.63,"endTime":630.28,"body":"whether that's the next step,"},{"speaker":"THAD BAUER","startTime":630.28,"endTime":632.56,"body":"I think there's going to be"},{"speaker":"THAD BAUER","startTime":630.28,"endTime":632.56,"body":"some kind of an evolution."},{"speaker":"THAD BAUER","startTime":632.56,"endTime":635.32,"body":"So whether it's this or"},{"speaker":"THAD BAUER","startTime":632.56,"endTime":635.32,"body":"whether it's something new,"},{"speaker":"THAD BAUER","startTime":635.32,"endTime":638.92,"body":"we've got a lot of smart people"},{"speaker":"THAD BAUER","startTime":635.32,"endTime":638.92,"body":"that can go figure this out."},{"speaker":"THAD BAUER","startTime":638.92,"endTime":640.54,"body":"And I'll watch"},{"speaker":"THAD BAUER","startTime":638.92,"endTime":640.54,"body":"from the sidelines."},{"speaker":"REID HOLZWORTH","startTime":643.015,"endTime":644.14,"body":"Well, yeah."},{"speaker":"REID HOLZWORTH","startTime":644.14,"endTime":646.237,"body":"It's interesting what"},{"speaker":"REID HOLZWORTH","startTime":644.14,"endTime":646.237,"body":"you said, because IVANS"},{"speaker":"REID HOLZWORTH","startTime":646.237,"endTime":648.07,"body":"would be the one to do"},{"speaker":"REID HOLZWORTH","startTime":646.237,"endTime":648.07,"body":"it because we already"},{"speaker":"REID HOLZWORTH","startTime":648.07,"endTime":650.16,"body":"have the connections."},{"speaker":"REID HOLZWORTH","startTime":650.16,"endTime":650.95,"body":"We do."},{"speaker":"REID HOLZWORTH","startTime":650.95,"endTime":654.76,"body":"We're already, like you said"},{"speaker":"REID HOLZWORTH","startTime":650.95,"endTime":654.76,"body":"earlier, 32,000 accounts"},{"speaker":"REID HOLZWORTH","startTime":654.76,"endTime":661.39,"body":"and call it 450 or so"},{"speaker":"REID HOLZWORTH","startTime":654.76,"endTime":661.39,"body":"carriers, MGAs connecting."},{"speaker":"REID HOLZWORTH","startTime":661.39,"endTime":663.88,"body":"I mean, it's there, the"},{"speaker":"REID HOLZWORTH","startTime":661.39,"endTime":663.88,"body":"connectivity is there."},{"speaker":"REID HOLZWORTH","startTime":663.88,"endTime":669.85,"body":"It's just adding that"},{"speaker":"REID HOLZWORTH","startTime":663.88,"endTime":669.85,"body":"additional layer, if you will."},{"speaker":"REID HOLZWORTH","startTime":669.85,"endTime":670.72,"body":"It's interesting."},{"speaker":"REID HOLZWORTH","startTime":670.72,"endTime":674.945,"body":"It's interesting thought, like"},{"speaker":"REID HOLZWORTH","startTime":670.72,"endTime":674.945,"body":"you said, that the future,"},{"speaker":"REID HOLZWORTH","startTime":674.945,"endTime":676.195,"body":"it's got a lot of opportunity."},{"speaker":"THAD BAUER","startTime":676.195,"endTime":677.21,"body":"It does."},{"speaker":"REID HOLZWORTH","startTime":677.21,"endTime":680.212,"body":"A lot of"},{"speaker":"REID HOLZWORTH","startTime":677.21,"endTime":680.212,"body":"insurance stacked deck to fix."},{"speaker":"THAD BAUER","startTime":680.212,"endTime":682.42,"body":"That's what"},{"speaker":"THAD BAUER","startTime":680.212,"endTime":682.42,"body":"other parts are walking away."},{"speaker":"THAD BAUER","startTime":682.42,"endTime":685.57,"body":"It's just there's so much around"},{"speaker":"THAD BAUER","startTime":682.42,"endTime":685.57,"body":"data, there's so much around."},{"speaker":"THAD BAUER","startTime":685.57,"endTime":688.817,"body":"I think that artificial"},{"speaker":"THAD BAUER","startTime":685.57,"endTime":688.817,"body":"intelligence and machine"},{"speaker":"THAD BAUER","startTime":688.817,"endTime":691.15,"body":"learning is going to be such"},{"speaker":"THAD BAUER","startTime":688.817,"endTime":691.15,"body":"a big part of the insurance"},{"speaker":"THAD BAUER","startTime":691.15,"endTime":692.08,"body":"industry going forward."},{"speaker":"THAD BAUER","startTime":692.08,"endTime":693.52,"body":"It's starting now"},{"speaker":"THAD BAUER","startTime":692.08,"endTime":693.52,"body":"already, but I just"},{"speaker":"THAD BAUER","startTime":693.52,"endTime":694.77,"body":"think that's going to explode."},{"speaker":"THAD BAUER","startTime":694.77,"endTime":699.25,"body":"And so it's sad that I'm not"},{"speaker":"THAD BAUER","startTime":694.77,"endTime":699.25,"body":"going to be around to see that."},{"speaker":"THAD BAUER","startTime":699.25,"endTime":700.84,"body":"Again, I can watch"},{"speaker":"THAD BAUER","startTime":699.25,"endTime":700.84,"body":"from the sidelines,"},{"speaker":"THAD BAUER","startTime":700.84,"endTime":702.09,"body":"but won't be involved in that."},{"speaker":"THAD BAUER","startTime":702.09,"endTime":703.9,"body":"But that, honestly,"},{"speaker":"THAD BAUER","startTime":702.09,"endTime":703.9,"body":"for me is it's"},{"speaker":"THAD BAUER","startTime":703.9,"endTime":707.74,"body":"an exciting development"},{"speaker":"THAD BAUER","startTime":703.9,"endTime":707.74,"body":"in technology"},{"speaker":"THAD BAUER","startTime":707.74,"endTime":709.87,"body":"that I think is really"},{"speaker":"THAD BAUER","startTime":707.74,"endTime":709.87,"body":"going to rock the world."},{"speaker":"THAD BAUER","startTime":709.87,"endTime":713.74,"body":"And then I do think IVANS"},{"speaker":"THAD BAUER","startTime":709.87,"endTime":713.74,"body":"is very well positioned."},{"speaker":"THAD BAUER","startTime":713.74,"endTime":716.398,"body":"You think about it, we're"},{"speaker":"THAD BAUER","startTime":713.74,"endTime":716.398,"body":"over a million transactions"},{"speaker":"THAD BAUER","startTime":716.398,"endTime":718.69,"body":"each business day that are"},{"speaker":"THAD BAUER","startTime":716.398,"endTime":718.69,"body":"running through our network."},{"speaker":"THAD BAUER","startTime":718.69,"endTime":721.19,"body":"That's just a lot of data to"},{"speaker":"THAD BAUER","startTime":718.69,"endTime":721.19,"body":"have a lot of fun with when you"},{"speaker":"THAD BAUER","startTime":721.19,"endTime":722.63,"body":"think about machine learning."},{"speaker":"THAD BAUER","startTime":722.63,"endTime":728.44,"body":"And I had hoped"},{"speaker":"THAD BAUER","startTime":722.63,"endTime":728.44,"body":"for the day where"},{"speaker":"THAD BAUER","startTime":728.44,"endTime":731.23,"body":"we're going with IDP with our"},{"speaker":"THAD BAUER","startTime":728.44,"endTime":731.23,"body":"distribution platform of having"},{"speaker":"THAD BAUER","startTime":731.23,"endTime":734.44,"body":"a simple question or two"},{"speaker":"THAD BAUER","startTime":731.23,"endTime":734.44,"body":"pulling up supplemental data"},{"speaker":"THAD BAUER","startTime":734.44,"endTime":737.563,"body":"and really no entry needed ever."},{"speaker":"THAD BAUER","startTime":737.563,"endTime":739.48,"body":"I think that we'll get"},{"speaker":"THAD BAUER","startTime":737.563,"endTime":739.48,"body":"there with all the data"},{"speaker":"THAD BAUER","startTime":739.48,"endTime":740.3,"body":"that's available."},{"speaker":"THAD BAUER","startTime":740.3,"endTime":742.12,"body":"It's just, again, you"},{"speaker":"THAD BAUER","startTime":740.3,"endTime":742.12,"body":"have to move slow."},{"speaker":"THAD BAUER","startTime":742.12,"endTime":743.617,"body":"I complain about"},{"speaker":"THAD BAUER","startTime":742.12,"endTime":743.617,"body":"the pace we move,"},{"speaker":"THAD BAUER","startTime":743.617,"endTime":744.7,"body":"but you have to move slow."},{"speaker":"THAD BAUER","startTime":744.7,"endTime":746.283,"body":"Because you have to"},{"speaker":"THAD BAUER","startTime":744.7,"endTime":746.283,"body":"make sure the data"},{"speaker":"THAD BAUER","startTime":746.283,"endTime":748.39,"body":"is secure and used in"},{"speaker":"THAD BAUER","startTime":746.283,"endTime":748.39,"body":"the way that everyone"},{"speaker":"THAD BAUER","startTime":748.39,"endTime":749.51,"body":"intends it to be used."},{"speaker":"THAD BAUER","startTime":749.51,"endTime":751.01,"body":"So I think those"},{"speaker":"THAD BAUER","startTime":749.51,"endTime":751.01,"body":"are the challenges,"},{"speaker":"THAD BAUER","startTime":751.01,"endTime":755.54,"body":"but I think that that's"},{"speaker":"THAD BAUER","startTime":751.01,"endTime":755.54,"body":"going to hop along, too."},{"speaker":"REID HOLZWORTH","startTime":755.54,"endTime":758.34,"body":"Yeah, that"},{"speaker":"REID HOLZWORTH","startTime":755.54,"endTime":758.34,"body":"stuff's coming, by the way."},{"speaker":"REID HOLZWORTH","startTime":758.34,"endTime":759.83,"body":"We just did a project."},{"speaker":"REID HOLZWORTH","startTime":759.83,"endTime":762.53,"body":"We finished it up and"},{"speaker":"REID HOLZWORTH","startTime":759.83,"endTime":762.53,"body":"we're signing contracts"},{"speaker":"REID HOLZWORTH","startTime":762.53,"endTime":764.75,"body":"with third party data providers."},{"speaker":"REID HOLZWORTH","startTime":764.75,"endTime":767.09,"body":"And it's basically"},{"speaker":"REID HOLZWORTH","startTime":764.75,"endTime":767.09,"body":"like a data store."},{"speaker":"REID HOLZWORTH","startTime":767.09,"endTime":770.84,"body":"So essentially, they're"},{"speaker":"REID HOLZWORTH","startTime":767.09,"endTime":770.84,"body":"hooking all these data"},{"speaker":"REID HOLZWORTH","startTime":770.84,"endTime":772.31,"body":"for third party data providers."},{"speaker":"REID HOLZWORTH","startTime":772.31,"endTime":775.91,"body":"You as a customer of"},{"speaker":"REID HOLZWORTH","startTime":772.31,"endTime":775.91,"body":"ours for, say, IDPE"},{"speaker":"REID HOLZWORTH","startTime":775.91,"endTime":779.15,"body":"can go and sign up, because"},{"speaker":"REID HOLZWORTH","startTime":775.91,"endTime":779.15,"body":"people don't realize"},{"speaker":"REID HOLZWORTH","startTime":779.15,"endTime":783.59,"body":"getting data and having"},{"speaker":"REID HOLZWORTH","startTime":779.15,"endTime":783.59,"body":"data add to it, augment"},{"speaker":"REID HOLZWORTH","startTime":783.59,"endTime":785.15,"body":"whatever you're doing with it."},{"speaker":"REID HOLZWORTH","startTime":785.15,"endTime":787.79,"body":"For like pre-fill-ish type stuff"},{"speaker":"REID HOLZWORTH","startTime":785.15,"endTime":787.79,"body":"is what we're talking about,"},{"speaker":"REID HOLZWORTH","startTime":787.79,"endTime":791.73,"body":"you usually need a"},{"speaker":"REID HOLZWORTH","startTime":787.79,"endTime":791.73,"body":"variety of sources for it."},{"speaker":"REID HOLZWORTH","startTime":791.73,"endTime":794.1,"body":"One is going to give you"},{"speaker":"REID HOLZWORTH","startTime":791.73,"endTime":794.1,"body":"exactly what you want."},{"speaker":"REID HOLZWORTH","startTime":794.1,"endTime":797.21,"body":"But what we're doing"},{"speaker":"REID HOLZWORTH","startTime":794.1,"endTime":797.21,"body":"is we built a platform"},{"speaker":"REID HOLZWORTH","startTime":797.21,"endTime":800.04,"body":"where all these third parties"},{"speaker":"REID HOLZWORTH","startTime":797.21,"endTime":800.04,"body":"are basically plugged in"},{"speaker":"REID HOLZWORTH","startTime":800.04,"endTime":801.778,"body":"and then you just"},{"speaker":"REID HOLZWORTH","startTime":800.04,"endTime":801.778,"body":"go check the boxes."},{"speaker":"REID HOLZWORTH","startTime":801.778,"endTime":804.32,"body":"You go and do a little deal with"},{"speaker":"REID HOLZWORTH","startTime":801.778,"endTime":804.32,"body":"them, whatever you're doing,"},{"speaker":"REID HOLZWORTH","startTime":804.32,"endTime":805.91,"body":"you do the negotiation."},{"speaker":"REID HOLZWORTH","startTime":805.91,"endTime":810.98,"body":"And then poof it's connected up"},{"speaker":"REID HOLZWORTH","startTime":805.91,"endTime":810.98,"body":"to IDPE and all of our products"},{"speaker":"REID HOLZWORTH","startTime":810.98,"endTime":811.98,"body":"in that way."},{"speaker":"REID HOLZWORTH","startTime":811.98,"endTime":815.48,"body":"So it enables people to build"},{"speaker":"REID HOLZWORTH","startTime":811.98,"endTime":815.48,"body":"really, really cool shit"},{"speaker":"REID HOLZWORTH","startTime":815.48,"endTime":817.04,"body":"once again."},{"speaker":"REID HOLZWORTH","startTime":817.04,"endTime":820.46,"body":"And it takes away some"},{"speaker":"REID HOLZWORTH","startTime":817.04,"endTime":820.46,"body":"of that manual entry."},{"speaker":"REID HOLZWORTH","startTime":820.46,"endTime":824.39,"body":"And really, if you start to take"},{"speaker":"REID HOLZWORTH","startTime":820.46,"endTime":824.39,"body":"away a lot of the manual entry,"},{"speaker":"REID HOLZWORTH","startTime":824.39,"endTime":827.54,"body":"it makes the information"},{"speaker":"REID HOLZWORTH","startTime":824.39,"endTime":827.54,"body":"that gets presented to, say,"},{"speaker":"REID HOLZWORTH","startTime":827.54,"endTime":831.56,"body":"the carrier or even"},{"speaker":"REID HOLZWORTH","startTime":827.54,"endTime":831.56,"body":"the agency back, it"},{"speaker":"REID HOLZWORTH","startTime":831.56,"endTime":834.53,"body":"makes it much more true."},{"speaker":"REID HOLZWORTH","startTime":834.53,"endTime":837.235,"body":"I guess, is a way to put it."},{"speaker":"REID HOLZWORTH","startTime":837.235,"endTime":841.76,"body":"It may be more"},{"speaker":"REID HOLZWORTH","startTime":837.235,"endTime":841.76,"body":"dependable in that way."},{"speaker":"REID HOLZWORTH","startTime":841.76,"endTime":844.79,"body":"You know what you have is"},{"speaker":"REID HOLZWORTH","startTime":841.76,"endTime":844.79,"body":"something a little better."},{"speaker":"REID HOLZWORTH","startTime":844.79,"endTime":848.03,"body":"It's like somebody calls me or"},{"speaker":"REID HOLZWORTH","startTime":844.79,"endTime":848.03,"body":"I call for an auto insurance"},{"speaker":"REID HOLZWORTH","startTime":848.03,"endTime":850.34,"body":"quote and they go, you"},{"speaker":"REID HOLZWORTH","startTime":848.03,"endTime":850.34,"body":"ever had any accidents?"},{"speaker":"REID HOLZWORTH","startTime":850.34,"endTime":851.09,"body":"No."},{"speaker":"REID HOLZWORTH","startTime":851.09,"endTime":853.49,"body":"You ever had any speeding"},{"speaker":"REID HOLZWORTH","startTime":851.09,"endTime":853.49,"body":"tickets violations?"},{"speaker":"REID HOLZWORTH","startTime":853.49,"endTime":855.08,"body":"Hell, no, no, no."},{"speaker":"REID HOLZWORTH","startTime":855.08,"endTime":858.23,"body":"Like, that's totally not true."},{"speaker":"REID HOLZWORTH","startTime":858.23,"endTime":860.54,"body":"But I mean, they end up"},{"speaker":"REID HOLZWORTH","startTime":858.23,"endTime":860.54,"body":"owning it later anyways,"},{"speaker":"REID HOLZWORTH","startTime":860.54,"endTime":862.565,"body":"but they just waste"},{"speaker":"REID HOLZWORTH","startTime":860.54,"endTime":862.565,"body":"a lot of time."},{"speaker":"REID HOLZWORTH","startTime":865.91,"endTime":868.82,"body":"But anyways, that kind of stuff,"},{"speaker":"REID HOLZWORTH","startTime":865.91,"endTime":868.82,"body":"I mean, personal lines, auto"},{"speaker":"REID HOLZWORTH","startTime":868.82,"endTime":870.68,"body":"is a different"},{"speaker":"REID HOLZWORTH","startTime":868.82,"endTime":870.68,"body":"animal altogether,"},{"speaker":"REID HOLZWORTH","startTime":870.68,"endTime":873.14,"body":"but we're talking about mainly"},{"speaker":"REID HOLZWORTH","startTime":870.68,"endTime":873.14,"body":"commercial lines and some"},{"speaker":"REID HOLZWORTH","startTime":873.14,"endTime":874.04,"body":"of this other stuff."},{"speaker":"REID HOLZWORTH","startTime":874.04,"endTime":876.29,"body":"But you know, it's a good thing."},{"speaker":"THAD BAUER","startTime":876.29,"endTime":879.83,"body":"It's a balance of"},{"speaker":"THAD BAUER","startTime":876.29,"endTime":879.83,"body":"Big Brother versus convenience"},{"speaker":"THAD BAUER","startTime":879.83,"endTime":881.37,"body":"and how far is too far."},{"speaker":"THAD BAUER","startTime":881.37,"endTime":883.74,"body":"And I think that's"},{"speaker":"THAD BAUER","startTime":881.37,"endTime":883.74,"body":"what slows us down."},{"speaker":"THAD BAUER","startTime":883.74,"endTime":886.19,"body":"So I think the industry could"},{"speaker":"THAD BAUER","startTime":883.74,"endTime":886.19,"body":"be a lot more efficient."},{"speaker":"THAD BAUER","startTime":886.19,"endTime":887.33,"body":"And I agree with you."},{"speaker":"THAD BAUER","startTime":887.33,"endTime":890.742,"body":"I don't want to spend my time"},{"speaker":"THAD BAUER","startTime":887.33,"endTime":890.742,"body":"telling somebody about, oh,"},{"speaker":"THAD BAUER","startTime":890.742,"endTime":891.95,"body":"did I have a speeding ticket?"},{"speaker":"THAD BAUER","startTime":891.95,"endTime":893.06,"body":"When was that?"},{"speaker":"THAD BAUER","startTime":893.06,"endTime":894.442,"body":"Blah, blah, blah."},{"speaker":"THAD BAUER","startTime":894.442,"endTime":896.15,"body":"The information is"},{"speaker":"THAD BAUER","startTime":894.442,"endTime":896.15,"body":"there, just go get it."},{"speaker":"THAD BAUER","startTime":896.15,"endTime":899.6,"body":"Don't waste my time."},{"speaker":"REID HOLZWORTH","startTime":899.6,"endTime":903.82,"body":"All right,"},{"speaker":"REID HOLZWORTH","startTime":899.6,"endTime":903.82,"body":"let's get through it."},{"speaker":"REID HOLZWORTH","startTime":903.82,"endTime":911.89,"body":"How does Thad Bauer plan"},{"speaker":"REID HOLZWORTH","startTime":903.82,"endTime":911.89,"body":"to spend your retirement?"},{"speaker":"THAD BAUER","startTime":911.89,"endTime":916.246,"body":"You know, I've been"},{"speaker":"THAD BAUER","startTime":911.89,"endTime":916.246,"body":"very fortunate in my career"},{"speaker":"THAD BAUER","startTime":916.246,"endTime":918.97,"body":"that I love helping."},{"speaker":"THAD BAUER","startTime":918.97,"endTime":921.71,"body":"And about to just"},{"speaker":"THAD BAUER","startTime":918.97,"endTime":921.71,"body":"under two years ago,"},{"speaker":"THAD BAUER","startTime":921.71,"endTime":924.22,"body":"I got involved with"},{"speaker":"THAD BAUER","startTime":921.71,"endTime":924.22,"body":"an organization"},{"speaker":"THAD BAUER","startTime":924.22,"endTime":929.16,"body":"Cincinnati Therapeutic Riding"},{"speaker":"THAD BAUER","startTime":924.22,"endTime":929.16,"body":"and Horsemanship, CTRH."},{"speaker":"THAD BAUER","startTime":929.16,"endTime":930.91,"body":"And I hope to be able--"},{"speaker":"THAD BAUER","startTime":930.91,"endTime":933.79,"body":"I've been volunteering with"},{"speaker":"THAD BAUER","startTime":930.91,"endTime":933.79,"body":"them for just under two years"},{"speaker":"THAD BAUER","startTime":933.79,"endTime":935.36,"body":"and I hope to do"},{"speaker":"THAD BAUER","startTime":933.79,"endTime":935.36,"body":"even more there."},{"speaker":"THAD BAUER","startTime":935.36,"endTime":937.96,"body":"So just to go a little deeper"},{"speaker":"THAD BAUER","startTime":935.36,"endTime":937.96,"body":"for those-- to bore you"},{"speaker":"THAD BAUER","startTime":937.96,"endTime":944.8,"body":"a little bit, it's for"},{"speaker":"THAD BAUER","startTime":937.96,"endTime":944.8,"body":"challenged people basically"},{"speaker":"THAD BAUER","startTime":944.8,"endTime":948.25,"body":"to learn horsemanship"},{"speaker":"THAD BAUER","startTime":944.8,"endTime":948.25,"body":"and riding."},{"speaker":"THAD BAUER","startTime":948.25,"endTime":950.89,"body":"It's good for those that are"},{"speaker":"THAD BAUER","startTime":948.25,"endTime":950.89,"body":"both physically and mentally"},{"speaker":"THAD BAUER","startTime":950.89,"endTime":953.2,"body":"challenged in certain areas,"},{"speaker":"THAD BAUER","startTime":950.89,"endTime":953.2,"body":"that the horses really"},{"speaker":"THAD BAUER","startTime":953.2,"endTime":955.722,"body":"give a good"},{"speaker":"THAD BAUER","startTime":953.2,"endTime":955.722,"body":"therapeutic assistance"},{"speaker":"THAD BAUER","startTime":955.722,"endTime":956.597,"body":"to those individuals."},{"speaker":"THAD BAUER","startTime":956.597,"endTime":961.33,"body":"So part of what I do is to help"},{"speaker":"THAD BAUER","startTime":956.597,"endTime":961.33,"body":"lead the horses during sessions"},{"speaker":"THAD BAUER","startTime":961.33,"endTime":964.45,"body":"where we have riders that"},{"speaker":"THAD BAUER","startTime":961.33,"endTime":964.45,"body":"are out there, but I also"},{"speaker":"THAD BAUER","startTime":964.45,"endTime":966.25,"body":"in there taking"},{"speaker":"THAD BAUER","startTime":964.45,"endTime":966.25,"body":"care of the horses."},{"speaker":"THAD BAUER","startTime":966.25,"endTime":972.04,"body":"So I'm literally"},{"speaker":"THAD BAUER","startTime":966.25,"endTime":972.04,"body":"shoveling you know what."},{"speaker":"THAD BAUER","startTime":972.04,"endTime":977.155,"body":"So it's been a nice thing"},{"speaker":"THAD BAUER","startTime":972.04,"endTime":977.155,"body":"for me to be able to do that."},{"speaker":"THAD BAUER","startTime":977.155,"endTime":978.28,"body":"I plan on doing a lot more."},{"speaker":"THAD BAUER","startTime":978.28,"endTime":979.84,"body":"They have miniature"},{"speaker":"THAD BAUER","startTime":978.28,"endTime":979.84,"body":"horses there."},{"speaker":"THAD BAUER","startTime":979.84,"endTime":982.34,"body":"That we have a miniature horse"},{"speaker":"THAD BAUER","startTime":979.84,"endTime":982.34,"body":"program and I'm hoping to get"},{"speaker":"THAD BAUER","startTime":982.34,"endTime":983.38,"body":"involved in that more."},{"speaker":"THAD BAUER","startTime":983.38,"endTime":987.49,"body":"So that's going to be"},{"speaker":"THAD BAUER","startTime":983.38,"endTime":987.49,"body":"my passion of what I do."},{"speaker":"THAD BAUER","startTime":987.49,"endTime":990.97,"body":"For my side two, my"},{"speaker":"THAD BAUER","startTime":987.49,"endTime":990.97,"body":"parents are at a good age"},{"speaker":"THAD BAUER","startTime":990.97,"endTime":994.42,"body":"to where I can probably try"},{"speaker":"THAD BAUER","startTime":990.97,"endTime":994.42,"body":"and help them out and spend"},{"speaker":"THAD BAUER","startTime":994.42,"endTime":995.33,"body":"more time with them."},{"speaker":"THAD BAUER","startTime":995.33,"endTime":996.55,"body":"So I'm looking"},{"speaker":"THAD BAUER","startTime":995.33,"endTime":996.55,"body":"forward doing that."},{"speaker":"THAD BAUER","startTime":996.55,"endTime":997.967,"body":"Because when you"},{"speaker":"THAD BAUER","startTime":996.55,"endTime":997.967,"body":"have the day job,"},{"speaker":"THAD BAUER","startTime":997.967,"endTime":1000.21,"body":"it gets harder to"},{"speaker":"THAD BAUER","startTime":997.967,"endTime":1000.21,"body":"balance all of that."},{"speaker":"THAD BAUER","startTime":1000.21,"endTime":1003.13,"body":"So again, very fortunate that I"},{"speaker":"THAD BAUER","startTime":1000.21,"endTime":1003.13,"body":"can take this time to do that."},{"speaker":"THAD BAUER","startTime":1003.13,"endTime":1006.36,"body":"And then for some of you that"},{"speaker":"THAD BAUER","startTime":1003.13,"endTime":1006.36,"body":"know me, I have a love of Jeeps"},{"speaker":"THAD BAUER","startTime":1006.36,"endTime":1008.34,"body":"and have a couple of"},{"speaker":"THAD BAUER","startTime":1006.36,"endTime":1008.34,"body":"friends here at IVANS"},{"speaker":"THAD BAUER","startTime":1008.34,"endTime":1012.21,"body":"that we have a lot of fun"},{"speaker":"THAD BAUER","startTime":1008.34,"endTime":1012.21,"body":"going off-roading and doing"},{"speaker":"THAD BAUER","startTime":1012.21,"endTime":1014.65,"body":"silly things with vehicles."},{"speaker":"THAD BAUER","startTime":1014.65,"endTime":1016.53,"body":"I think that was the"},{"speaker":"THAD BAUER","startTime":1014.65,"endTime":1016.53,"body":"love that I learned"},{"speaker":"THAD BAUER","startTime":1016.53,"endTime":1019.92,"body":"early on with these big"},{"speaker":"THAD BAUER","startTime":1016.53,"endTime":1019.92,"body":"machines and what they can do."},{"speaker":"THAD BAUER","startTime":1019.92,"endTime":1025.079,"body":"And so I'll spend some time"},{"speaker":"THAD BAUER","startTime":1019.92,"endTime":1025.079,"body":"being stupid and playing"},{"speaker":"THAD BAUER","startTime":1025.079,"endTime":1028.46,"body":"in my Jeep as well."},{"speaker":"REID HOLZWORTH","startTime":1028.46,"endTime":1030.96,"body":"Silly things"},{"speaker":"REID HOLZWORTH","startTime":1028.46,"endTime":1030.96,"body":"with vehicles, I like that one."},{"speaker":"REID HOLZWORTH","startTime":1034.319,"endTime":1036.869,"body":"You've done great things"},{"speaker":"REID HOLZWORTH","startTime":1034.319,"endTime":1036.869,"body":"for the industry, Thad,"},{"speaker":"REID HOLZWORTH","startTime":1036.869,"endTime":1038.43,"body":"and you're a legend."},{"speaker":"REID HOLZWORTH","startTime":1038.43,"endTime":1041.64,"body":"And you're especially in"},{"speaker":"REID HOLZWORTH","startTime":1038.43,"endTime":1041.64,"body":"a legend here at IVANS."},{"speaker":"REID HOLZWORTH","startTime":1041.64,"endTime":1043.319,"body":"And so as you"},{"speaker":"REID HOLZWORTH","startTime":1041.64,"endTime":1043.319,"body":"know, you're always"},{"speaker":"REID HOLZWORTH","startTime":1043.319,"endTime":1045.15,"body":"welcome all of our stuff."},{"speaker":"REID HOLZWORTH","startTime":1045.15,"endTime":1047.13,"body":"And I think you say you'll"},{"speaker":"REID HOLZWORTH","startTime":1045.15,"endTime":1047.13,"body":"be on the sidelines,"},{"speaker":"REID HOLZWORTH","startTime":1047.13,"endTime":1049.59,"body":"but I think you'll still"},{"speaker":"REID HOLZWORTH","startTime":1047.13,"endTime":1049.59,"body":"come in here and there."},{"speaker":"REID HOLZWORTH","startTime":1049.59,"endTime":1051.87,"body":"And so door is always open."},{"speaker":"REID HOLZWORTH","startTime":1051.87,"endTime":1054.63,"body":"And you've done a"},{"speaker":"REID HOLZWORTH","startTime":1051.87,"endTime":1054.63,"body":"lot for this industry"},{"speaker":"REID HOLZWORTH","startTime":1054.63,"endTime":1058.0,"body":"throughout your journey"},{"speaker":"REID HOLZWORTH","startTime":1054.63,"endTime":1058.0,"body":"and it's awesome, man."},{"speaker":"REID HOLZWORTH","startTime":1058.0,"endTime":1061.18,"body":"It's been really great to"},{"speaker":"REID HOLZWORTH","startTime":1058.0,"endTime":1061.18,"body":"know you for many years,"},{"speaker":"REID HOLZWORTH","startTime":1061.18,"endTime":1063.69,"body":"but also to work"},{"speaker":"REID HOLZWORTH","startTime":1061.18,"endTime":1063.69,"body":"with you firsthand."},{"speaker":"REID HOLZWORTH","startTime":1063.69,"endTime":1068.22,"body":"And you've done a lot for a"},{"speaker":"REID HOLZWORTH","startTime":1063.69,"endTime":1068.22,"body":"lot of us and it's awesome."},{"speaker":"REID HOLZWORTH","startTime":1068.22,"endTime":1072.015,"body":"You're going to"},{"speaker":"REID HOLZWORTH","startTime":1068.22,"endTime":1072.015,"body":"continue to help people"},{"speaker":"REID HOLZWORTH","startTime":1072.015,"endTime":1074.63,"body":"in your next"},{"speaker":"REID HOLZWORTH","startTime":1072.015,"endTime":1074.63,"body":"journey in that way."},{"speaker":"REID HOLZWORTH","startTime":1074.63,"endTime":1080.07,"body":"And when your job, the job you"},{"speaker":"REID HOLZWORTH","startTime":1074.63,"endTime":1080.07,"body":"wanted when you grow up first"},{"speaker":"REID HOLZWORTH","startTime":1080.07,"endTime":1082.29,"body":"was you wanted to be a"},{"speaker":"REID HOLZWORTH","startTime":1080.07,"endTime":1082.29,"body":"farmer and now you're"},{"speaker":"REID HOLZWORTH","startTime":1082.29,"endTime":1087.03,"body":"retiring to go and help"},{"speaker":"REID HOLZWORTH","startTime":1082.29,"endTime":1087.03,"body":"disabled individuals"},{"speaker":"REID HOLZWORTH","startTime":1087.03,"endTime":1088.29,"body":"in a farm-like environment."},{"speaker":"REID HOLZWORTH","startTime":1088.29,"endTime":1090.753,"body":"I mean, it's kind"},{"speaker":"REID HOLZWORTH","startTime":1088.29,"endTime":1090.753,"body":"of like full circle."},{"speaker":"REID HOLZWORTH","startTime":1090.753,"endTime":1092.67,"body":"- Yeah, I had never"},{"speaker":"REID HOLZWORTH","startTime":1090.753,"endTime":1092.67,"body":"really thought about that,"},{"speaker":"REID HOLZWORTH","startTime":1092.67,"endTime":1094.72,"body":"but it's kind of a fun thing."},{"speaker":"REID HOLZWORTH","startTime":1094.72,"endTime":1096.12,"body":"So I'm going to embrace it."},{"speaker":"REID HOLZWORTH","startTime":1098.23,"endTime":1099.23,"body":"Awesome."},{"speaker":"REID HOLZWORTH","startTime":1099.23,"endTime":1099.803,"body":"It's awesome."},{"speaker":"REID HOLZWORTH","startTime":1099.803,"endTime":1100.47,"body":"All right, Thad."},{"speaker":"THAD BAUER","startTime":1100.47,"endTime":1100.61,"body":"Thank you."},{"speaker":"REID HOLZWORTH","startTime":1100.61,"endTime":1103.13,"body":"Well, thank"},{"speaker":"REID HOLZWORTH","startTime":1100.61,"endTime":1103.13,"body":"you and see you around."},{"speaker":"REID HOLZWORTH","startTime":1106.01,"endTime":1107.3,"body":"Well, that was great."},{"speaker":"REID HOLZWORTH","startTime":1107.3,"endTime":1109.04,"body":"You know it's funny."},{"speaker":"REID HOLZWORTH","startTime":1109.04,"endTime":1113.27,"body":"I love how it came full"},{"speaker":"REID HOLZWORTH","startTime":1109.04,"endTime":1113.27,"body":"circle from Thad's childhood"},{"speaker":"REID HOLZWORTH","startTime":1113.27,"endTime":1117.86,"body":"dream of working on a"},{"speaker":"REID HOLZWORTH","startTime":1113.27,"endTime":1117.86,"body":"farm to now volunteering"},{"speaker":"REID HOLZWORTH","startTime":1117.86,"endTime":1120.02,"body":"on a farm in retirement."},{"speaker":"REID HOLZWORTH","startTime":1120.02,"endTime":1121.85,"body":"That's so cool."},{"speaker":"REID HOLZWORTH","startTime":1121.85,"endTime":1125.63,"body":"Now, I know I speak on"},{"speaker":"REID HOLZWORTH","startTime":1121.85,"endTime":1125.63,"body":"behalf of all of us saying"},{"speaker":"REID HOLZWORTH","startTime":1125.63,"endTime":1127.61,"body":"that Thad will be missed."},{"speaker":"REID HOLZWORTH","startTime":1127.61,"endTime":1131.42,"body":"I wish him well as he enters"},{"speaker":"REID HOLZWORTH","startTime":1127.61,"endTime":1131.42,"body":"the next phase of life."},{"speaker":"REID HOLZWORTH","startTime":1131.42,"endTime":1132.74,"body":"What a great guy."},{"speaker":"REID HOLZWORTH","startTime":1132.74,"endTime":1133.82,"body":"What an awesome dude."},{"speaker":"REID HOLZWORTH","startTime":1133.82,"endTime":1136.62,"body":"He's done a lot for our"},{"speaker":"REID HOLZWORTH","startTime":1133.82,"endTime":1136.62,"body":"industry in a lot of ways."},{"speaker":"REID HOLZWORTH","startTime":1136.62,"endTime":1140.49,"body":"And frankly, he's helped"},{"speaker":"REID HOLZWORTH","startTime":1136.62,"endTime":1140.49,"body":"me out personally as well."},{"speaker":"REID HOLZWORTH","startTime":1140.49,"endTime":1144.99,"body":"To many hours of doing donuts"},{"speaker":"REID HOLZWORTH","startTime":1140.49,"endTime":1144.99,"body":"with the Jeep in the winter,"},{"speaker":"REID HOLZWORTH","startTime":1144.99,"endTime":1149.22,"body":"and doing donuts in the Corvette"},{"speaker":"REID HOLZWORTH","startTime":1144.99,"endTime":1149.22,"body":"in the summer, cheers, Thad."},{"speaker":"REID HOLZWORTH","startTime":1149.22,"endTime":1151.1,"body":"You'll be missed."}]}