{"version":"1.0.0","segments":[{"speaker":"Reid Holzworth","startTime":0.0,"endTime":2.25,"body":"IVANS connect"},{"speaker":"Reid Holzworth","startTime":0.0,"endTime":2.25,"body":"was really, really good."},{"speaker":"Reid Holzworth","startTime":2.25,"endTime":3.95,"body":"And I think a win"},{"speaker":"Reid Holzworth","startTime":2.25,"endTime":3.95,"body":"for me, which was"},{"speaker":"Reid Holzworth","startTime":3.95,"endTime":6.08,"body":"a big win for the"},{"speaker":"Reid Holzworth","startTime":3.95,"endTime":6.08,"body":"overall company,"},{"speaker":"Reid Holzworth","startTime":6.08,"endTime":9.89,"body":"was for me to get up"},{"speaker":"Reid Holzworth","startTime":6.08,"endTime":9.89,"body":"on stage and truly"},{"speaker":"Reid Holzworth","startTime":9.89,"endTime":12.05,"body":"talk about the vision of IVANS."},{"speaker":"Reid Holzworth","startTime":12.05,"endTime":18.8,"body":"And really for people to truly"},{"speaker":"Reid Holzworth","startTime":12.05,"endTime":18.8,"body":"understand what we're doing,"},{"speaker":"Reid Holzworth","startTime":18.8,"endTime":23.21,"body":"where we came from, and what"},{"speaker":"Reid Holzworth","startTime":18.8,"endTime":23.21,"body":"we're focused on in the future."},{"speaker":"Reid Holzworth","startTime":23.21,"endTime":25.65,"body":"[MUSIC PLAYING]"},{"speaker":"SPEAKER 2","startTime":25.65,"endTime":27.99,"body":"This is the"},{"speaker":"SPEAKER 2","startTime":25.65,"endTime":27.99,"body":"Insurance Technology Podcast,"},{"speaker":"SPEAKER 2","startTime":27.99,"endTime":29.52,"body":"where we bring"},{"speaker":"SPEAKER 2","startTime":27.99,"endTime":29.52,"body":"interesting people"},{"speaker":"SPEAKER 2","startTime":29.52,"endTime":31.26,"body":"from across the"},{"speaker":"SPEAKER 2","startTime":29.52,"endTime":31.26,"body":"insurance ecosystem"},{"speaker":"SPEAKER 2","startTime":31.26,"endTime":32.91,"body":"to discuss and"},{"speaker":"SPEAKER 2","startTime":31.26,"endTime":32.91,"body":"debate technology's"},{"speaker":"SPEAKER 2","startTime":32.91,"endTime":34.57,"body":"impact on the industry."},{"speaker":"SPEAKER 2","startTime":34.57,"endTime":37.41,"body":"Join us each episode for"},{"speaker":"SPEAKER 2","startTime":34.57,"endTime":37.41,"body":"insights and best practices"},{"speaker":"SPEAKER 2","startTime":37.41,"endTime":40.32,"body":"from industry stewards"},{"speaker":"SPEAKER 2","startTime":37.41,"endTime":40.32,"body":"and tomorrow's innovators."},{"speaker":"Christen Kelley","startTime":43.685,"endTime":44.81,"body":"All right."},{"speaker":"Christen Kelley","startTime":44.81,"endTime":51.68,"body":"Well, we are here for"},{"speaker":"Christen Kelley","startTime":44.81,"endTime":51.68,"body":"the last episode of 2023."},{"speaker":"Reid Holzworth","startTime":51.68,"endTime":53.36,"body":"Woo, 2023."},{"speaker":"Christen Kelley","startTime":53.36,"endTime":55.61,"body":"Well, no,"},{"speaker":"Christen Kelley","startTime":53.36,"endTime":55.61,"body":"we were just saying, right,"},{"speaker":"Christen Kelley","startTime":55.61,"endTime":56.39,"body":"that we're--"},{"speaker":"Christen Kelley","startTime":56.39,"endTime":58.61,"body":"I think this is episode 62."},{"speaker":"Christen Kelley","startTime":58.61,"endTime":61.875,"body":"And doesn't feel like it's"},{"speaker":"Christen Kelley","startTime":58.61,"endTime":61.875,"body":"been that long, does it?"},{"speaker":"Reid Holzworth","startTime":61.875,"endTime":63.75,"body":"That"},{"speaker":"Reid Holzworth","startTime":61.875,"endTime":63.75,"body":"doesn't even make sense."},{"speaker":"Reid Holzworth","startTime":63.75,"endTime":65.417,"body":"I know, you said that"},{"speaker":"Reid Holzworth","startTime":63.75,"endTime":65.417,"body":"a few minutes ago."},{"speaker":"Reid Holzworth","startTime":65.417,"endTime":68.793,"body":"I cannot believe that"},{"speaker":"Reid 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by so quick."},{"speaker":"Reid Holzworth","startTime":85.6,"endTime":87.85,"body":"I'm looking at the"},{"speaker":"Reid Holzworth","startTime":85.6,"endTime":87.85,"body":"names of the people"},{"speaker":"Reid Holzworth","startTime":87.85,"endTime":89.17,"body":"that we interviewed this year."},{"speaker":"Christen Kelley","startTime":89.17,"endTime":90.087,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":90.087,"endTime":93.73,"body":"And I'm"},{"speaker":"Reid Holzworth","startTime":90.087,"endTime":93.73,"body":"like, that was this year?"},{"speaker":"Reid Holzworth","startTime":93.73,"endTime":95.85,"body":"You know, it's crazy."},{"speaker":"Reid Holzworth","startTime":95.85,"endTime":97.87,"body":"Feels so long ago."},{"speaker":"Reid Holzworth","startTime":97.87,"endTime":98.41,"body":"But anyway."},{"speaker":"Christen Kelley","startTime":98.41,"endTime":99.493,"body":"Yeah, no."},{"speaker":"Christen Kelley","startTime":99.493,"endTime":102.64,"body":"So you started this year,"},{"speaker":"Christen Kelley","startTime":99.493,"endTime":102.64,"body":"it actually worked out well"},{"speaker":"Christen Kelley","startTime":102.64,"endTime":106.9,"body":"for the show, but you started"},{"speaker":"Christen Kelley","startTime":102.64,"endTime":106.9,"body":"the year at the Big I's"},{"speaker":"Christen Kelley","startTime":106.9,"endTime":109.63,"body":"first ever InsurTech"},{"speaker":"Christen Kelley","startTime":106.9,"endTime":109.63,"body":"Summit and were"},{"speaker":"Christen Kelley","startTime":109.63,"endTime":112.18,"body":"able to do some"},{"speaker":"Christen Kelley","startTime":109.63,"endTime":112.18,"body":"onsite interviews."},{"speaker":"Christen Kelley","startTime":112.18,"endTime":113.17,"body":"And--"},{"speaker":"Reid Holzworth","startTime":113.17,"endTime":114.58,"body":"Oh, yeah."},{"speaker":"Reid Holzworth","startTime":114.58,"endTime":115.66,"body":"Totally."},{"speaker":"Reid Holzworth","startTime":115.66,"endTime":116.98,"body":"Yeah, that was like--"},{"speaker":"Reid Holzworth","startTime":116.98,"endTime":118.18,"body":"yeah."},{"speaker":"Reid Holzworth","startTime":118.18,"endTime":119.44,"body":"Yeah, yes."},{"speaker":"Reid Holzworth","startTime":119.44,"endTime":120.52,"body":"In Savannah, Georgia."},{"speaker":"Reid Holzworth","startTime":120.52,"endTime":121.09,"body":"That was fun."},{"speaker":"Christen Kelley","startTime":121.09,"endTime":121.9,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":121.9,"endTime":123.358,"body":"We"},{"speaker":"Reid Holzworth","startTime":121.9,"endTime":123.358,"body":"had a good time."},{"speaker":"Reid Holzworth","startTime":123.358,"endTime":126.603,"body":"Yeah, so we did-- yeah, a"},{"speaker":"Reid Holzworth","startTime":123.358,"endTime":126.603,"body":"few of the names here there,"},{"speaker":"Reid Holzworth","startTime":126.603,"endTime":127.27,"body":"which was great."},{"speaker":"Christen Kelley","startTime":127.27,"endTime":127.45,"body":"Yeah."},{"speaker":"Christen Kelley","startTime":127.45,"endTime":129.25,"body":"And you and Adam"},{"speaker":"Christen Kelley","startTime":127.45,"endTime":129.25,"body":"had never met before"},{"speaker":"Christen Kelley","startTime":129.25,"endTime":132.125,"body":"and became fast friends"},{"speaker":"Christen Kelley","startTime":129.25,"endTime":132.125,"body":"over beers, I heard."},{"speaker":"Reid Holzworth","startTime":132.125,"endTime":133.5,"body":"Yeah, literally I"},{"speaker":"Reid Holzworth","startTime":133.5,"endTime":137.07,"body":"was taking the"},{"speaker":"Reid Holzworth","startTime":133.5,"endTime":137.07,"body":"ferry over to over"},{"speaker":"Reid Holzworth","startTime":137.07,"endTime":139.02,"body":"across the river in Savannah."},{"speaker":"Reid Holzworth","startTime":139.02,"endTime":142.22,"body":"And I was talking"},{"speaker":"Reid Holzworth","startTime":139.02,"endTime":142.22,"body":"to this couple."},{"speaker":"Reid Holzworth","startTime":142.22,"endTime":143.53,"body":"They were super nice."},{"speaker":"Reid Holzworth","startTime":143.53,"endTime":144.51,"body":"And then he walked up."},{"speaker":"Reid Holzworth","startTime":144.51,"endTime":147.6,"body":"He's like a big"},{"speaker":"Reid Holzworth","startTime":144.51,"endTime":147.6,"body":"tall long hair dude."},{"speaker":"Reid Holzworth","startTime":147.6,"endTime":149.183,"body":"And I'm like, what's"},{"speaker":"Reid Holzworth","startTime":147.6,"endTime":149.183,"body":"up with this guy?"},{"speaker":"Reid Holzworth","startTime":149.183,"endTime":150.225,"body":"And I was like, hey, man."},{"speaker":"Reid Holzworth","startTime":150.225,"endTime":150.96,"body":"What's going on?"},{"speaker":"Reid Holzworth","startTime":150.96,"endTime":152.49,"body":"I started talking to him."},{"speaker":"Reid Holzworth","startTime":152.49,"endTime":155.07,"body":"And then yeah, it"},{"speaker":"Reid Holzworth","startTime":152.49,"endTime":155.07,"body":"turns out that was him."},{"speaker":"Reid Holzworth","startTime":155.07,"endTime":157.255,"body":"I was like, well, I'm"},{"speaker":"Reid Holzworth","startTime":155.07,"endTime":157.255,"body":"going to buy a cigar"},{"speaker":"Reid Holzworth","startTime":157.255,"endTime":158.13,"body":"and drink some beers."},{"speaker":"Reid Holzworth","startTime":158.13,"endTime":159.505,"body":"You can come with"},{"speaker":"Reid Holzworth","startTime":158.13,"endTime":159.505,"body":"me if you want."},{"speaker":"Reid Holzworth","startTime":159.505,"endTime":161.37,"body":"And he's like, sure."},{"speaker":"Reid Holzworth","startTime":161.37,"endTime":161.94,"body":"Literally."},{"speaker":"Reid Holzworth","startTime":161.94,"endTime":163.39,"body":"And then we just"},{"speaker":"Reid Holzworth","startTime":161.94,"endTime":163.39,"body":"hung out all day."},{"speaker":"Reid Holzworth","startTime":163.39,"endTime":164.05,"body":"It was fun."},{"speaker":"Reid Holzworth","startTime":164.05,"endTime":164.55,"body":"It was cool."},{"speaker":"Reid Holzworth","startTime":164.55,"endTime":167.88,"body":"Adam's a cool dude, for real."},{"speaker":"Christen Kelley","startTime":167.88,"endTime":171.63,"body":"Yeah,"},{"speaker":"Christen Kelley","startTime":167.88,"endTime":171.63,"body":"and then so you also met"},{"speaker":"Christen Kelley","startTime":171.63,"endTime":174.54,"body":"with Bill Devine at the summit."},{"speaker":"Christen Kelley","startTime":174.54,"endTime":177.69,"body":"But you guys could"},{"speaker":"Christen Kelley","startTime":174.54,"endTime":177.69,"body":"have talked for hours."},{"speaker":"Christen Kelley","startTime":177.69,"endTime":181.638,"body":"So you ended up going and"},{"speaker":"Christen Kelley","startTime":177.69,"endTime":181.638,"body":"doing one with him in Hartford."},{"speaker":"Reid Holzworth","startTime":181.638,"endTime":183.93,"body":"Well, I men,"},{"speaker":"Reid Holzworth","startTime":181.638,"endTime":183.93,"body":"it's funny, I forgot that."},{"speaker":"Reid Holzworth","startTime":183.93,"endTime":185.88,"body":"I forgot that we did"},{"speaker":"Reid Holzworth","startTime":183.93,"endTime":185.88,"body":"that first and then"},{"speaker":"Reid Holzworth","startTime":185.88,"endTime":187.71,"body":"we did a second one in Hartford."},{"speaker":"Christen Kelley","startTime":187.71,"endTime":190.21,"body":"Yeah, you got"},{"speaker":"Christen Kelley","startTime":187.71,"endTime":190.21,"body":"your history of the insurance"},{"speaker":"Christen Kelley","startTime":190.21,"endTime":190.77,"body":"capital."},{"speaker":"Reid Holzworth","startTime":190.77,"endTime":191.895,"body":"No, I know."},{"speaker":"Reid Holzworth","startTime":191.895,"endTime":195.18,"body":"I just think of the one"},{"speaker":"Reid Holzworth","startTime":191.895,"endTime":195.18,"body":"that we did in Hartford."},{"speaker":"Reid Holzworth","startTime":195.18,"endTime":198.27,"body":"I forgot about the one that"},{"speaker":"Reid Holzworth","startTime":195.18,"endTime":198.27,"body":"we did in Savannah as well."},{"speaker":"Reid Holzworth","startTime":198.27,"endTime":199.74,"body":"Yeah, totally."},{"speaker":"Reid Holzworth","startTime":199.74,"endTime":200.94,"body":"That was a good event."},{"speaker":"Reid Holzworth","startTime":200.94,"endTime":202.48,"body":"That was a great event."},{"speaker":"Reid Holzworth","startTime":202.48,"endTime":203.19,"body":"It was fun time."},{"speaker":"Christen Kelley","startTime":203.19,"endTime":205.14,"body":"Yeah, I think"},{"speaker":"Christen Kelley","startTime":203.19,"endTime":205.14,"body":"they've done one other one."},{"speaker":"Christen Kelley","startTime":205.14,"endTime":206.973,"body":"I think they're going"},{"speaker":"Christen Kelley","startTime":205.14,"endTime":206.973,"body":"to continue to do them"},{"speaker":"Christen Kelley","startTime":206.973,"endTime":207.69,"body":"this year, so."},{"speaker":"Christen Kelley","startTime":207.69,"endTime":210.978,"body":"Hey, Chip, if you're"},{"speaker":"Christen Kelley","startTime":207.69,"endTime":210.978,"body":"listening, we'll--"},{"speaker":"Christen Kelley","startTime":210.978,"endTime":212.145,"body":"We'll be part of them again."},{"speaker":"Christen Kelley","startTime":215.46,"endTime":220.59,"body":"So yeah, so Bill Devine was--"},{"speaker":"Christen Kelley","startTime":220.59,"endTime":223.41,"body":"well, as of the last time"},{"speaker":"Christen Kelley","startTime":220.59,"endTime":223.41,"body":"I looked at our viewership,"},{"speaker":"Christen Kelley","startTime":223.41,"endTime":227.01,"body":"it was one of our highest"},{"speaker":"Christen Kelley","startTime":223.41,"endTime":227.01,"body":"watched or highest listened"},{"speaker":"Christen Kelley","startTime":227.01,"endTime":234.99,"body":"to podcasts, was the one that"},{"speaker":"Christen Kelley","startTime":227.01,"endTime":234.99,"body":"you guys did around InsurTech,"},{"speaker":"Christen Kelley","startTime":234.99,"endTime":237.804,"body":"but the evolution."},{"speaker":"Reid Holzworth","startTime":237.804,"endTime":239.1,"body":"Totally."},{"speaker":"Christen Kelley","startTime":239.1,"endTime":242.22,"body":"Why do you"},{"speaker":"Christen Kelley","startTime":239.1,"endTime":242.22,"body":"think it was so popular,"},{"speaker":"Christen Kelley","startTime":242.22,"endTime":245.02,"body":"the one with Bill Devine?"},{"speaker":"Reid Holzworth","startTime":245.02,"endTime":247.636,"body":"I don't know."},{"speaker":"Reid Holzworth","startTime":247.636,"endTime":251.84,"body":"I think it was a really"},{"speaker":"Reid Holzworth","startTime":247.636,"endTime":251.84,"body":"good in-depth conversation."},{"speaker":"Reid Holzworth","startTime":251.84,"endTime":254.44,"body":"Especially his"},{"speaker":"Reid Holzworth","startTime":251.84,"endTime":254.44,"body":"phases of InsurTech,"},{"speaker":"Reid Holzworth","startTime":254.44,"endTime":255.783,"body":"when he got into all of that."},{"speaker":"Reid Holzworth","startTime":255.783,"endTime":257.2,"body":"I think it was"},{"speaker":"Reid Holzworth","startTime":255.783,"endTime":257.2,"body":"really interesting."},{"speaker":"Reid Holzworth","startTime":257.2,"endTime":260.769,"body":"And Bill Devine's just a"},{"speaker":"Reid Holzworth","startTime":257.2,"endTime":260.769,"body":"really interesting person."},{"speaker":"Reid Holzworth","startTime":260.769,"endTime":262.51,"body":"It could also be Travelers."},{"speaker":"Reid Holzworth","startTime":262.51,"endTime":264.88,"body":"I don't know, just"},{"speaker":"Reid Holzworth","startTime":262.51,"endTime":264.88,"body":"the brand, maybe."},{"speaker":"Reid Holzworth","startTime":268.15,"endTime":269.56,"body":"But yeah."},{"speaker":"Reid Holzworth","startTime":269.56,"endTime":272.79,"body":"I mean, Bill's a really"},{"speaker":"Reid Holzworth","startTime":269.56,"endTime":272.79,"body":"intelligent person"},{"speaker":"Reid Holzworth","startTime":272.79,"endTime":274.54,"body":"that knows a lot"},{"speaker":"Reid Holzworth","startTime":272.79,"endTime":274.54,"body":"about this industry."},{"speaker":"Reid Holzworth","startTime":274.54,"endTime":277.97,"body":"And I think that carrier"},{"speaker":"Reid Holzworth","startTime":274.54,"endTime":277.97,"body":"point of view is really good."},{"speaker":"Reid Holzworth","startTime":277.97,"endTime":282.79,"body":"I mean, we're seeing a lot"},{"speaker":"Reid Holzworth","startTime":277.97,"endTime":282.79,"body":"of traffic come in on Casey"},{"speaker":"Reid Holzworth","startTime":282.79,"endTime":285.22,"body":"Kimpton this year already."},{"speaker":"Reid Holzworth","startTime":285.22,"endTime":286.24,"body":"And same kind of thing."},{"speaker":"Reid 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Holzworth","startTime":301.93,"endTime":305.09,"body":"and being on the buy"},{"speaker":"Reid Holzworth","startTime":301.93,"endTime":305.09,"body":"side of it as well."},{"speaker":"Reid Holzworth","startTime":305.09,"endTime":306.34,"body":"They have an interesting lens."},{"speaker":"Reid Holzworth","startTime":306.34,"endTime":307.132,"body":"So maybe that's it."},{"speaker":"Reid Holzworth","startTime":307.132,"endTime":308.83,"body":"I don't know, what do you think?"},{"speaker":"Christen Kelley","startTime":308.83,"endTime":309.85,"body":"Well, I definitely"},{"speaker":"Christen Kelley","startTime":309.85,"endTime":311.058,"body":"think that that's some of it."},{"speaker":"Christen Kelley","startTime":311.058,"endTime":315.52,"body":"But as you think back to"},{"speaker":"Christen Kelley","startTime":311.058,"endTime":315.52,"body":"where we started this, right,"},{"speaker":"Christen Kelley","startTime":315.52,"endTime":317.96,"body":"so where did Dennis come from?"},{"speaker":"Christen Kelley","startTime":317.96,"endTime":319.42,"body":"Well, he came from a carrier."},{"speaker":"Christen Kelley","startTime":319.42,"endTime":320.24,"body":"[LAUGHS]"},{"speaker":"Reid Holzworth","startTime":320.24,"endTime":321.49,"body":"Totally, yeah."},{"speaker":"Reid Holzworth","startTime":321.49,"endTime":323.347,"body":"He was a CEO of DNA, yeah."},{"speaker":"Christen Kelley","startTime":323.347,"endTime":325.18,"body":"If you"},{"speaker":"Christen Kelley","startTime":323.347,"endTime":325.18,"body":"look at the episodes"},{"speaker":"Christen Kelley","startTime":325.18,"endTime":328.78,"body":"throughout the years that"},{"speaker":"Christen Kelley","startTime":325.18,"endTime":328.78,"body":"we've been doing this,"},{"speaker":"Christen Kelley","startTime":328.78,"endTime":332.14,"body":"we were staying in this"},{"speaker":"Christen Kelley","startTime":328.78,"endTime":332.14,"body":"tech track and startups."},{"speaker":"Christen 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Kelley","startTime":346.43,"endTime":350.75,"body":"innovation lab or something"},{"speaker":"Christen Kelley","startTime":350.75,"endTime":351.66,"body":"that was on the side."},{"speaker":"Christen Kelley","startTime":351.66,"endTime":356.09,"body":"Now these people are truly"},{"speaker":"Christen Kelley","startTime":351.66,"endTime":356.09,"body":"part of the business leaders"},{"speaker":"Christen Kelley","startTime":356.09,"endTime":359.09,"body":"and the strategy for"},{"speaker":"Christen Kelley","startTime":356.09,"endTime":359.09,"body":"the entire company, so."},{"speaker":"Reid Holzworth","startTime":359.09,"endTime":360.17,"body":"100%."},{"speaker":"Reid Holzworth","startTime":360.17,"endTime":360.98,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":360.98,"endTime":362.45,"body":"No, it's true."},{"speaker":"Reid Holzworth","startTime":362.45,"endTime":366.29,"body":"And like you said, initially"},{"speaker":"Reid Holzworth","startTime":362.45,"endTime":366.29,"body":"that wasn't the goal."},{"speaker":"Reid Holzworth","startTime":366.29,"endTime":367.427,"body":"But it really worked."},{"speaker":"Reid Holzworth","startTime":367.427,"endTime":368.51,"body":"People are really into it."},{"speaker":"Christen Kelley","startTime":368.51,"endTime":369.52,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":369.52,"endTime":370.937,"body":"No doubt about it."},{"speaker":"Reid Holzworth","startTime":370.937,"endTime":373.79,"body":"And it makes a ton"},{"speaker":"Reid Holzworth","startTime":370.937,"endTime":373.79,"body":"of sense, obviously."},{"speaker":"Reid Holzworth","startTime":373.79,"endTime":375.51,"body":"You know what's"},{"speaker":"Reid Holzworth","startTime":373.79,"endTime":375.51,"body":"been slowing down,"},{"speaker":"Reid Holzworth","startTime":375.51,"endTime":376.97,"body":"and I know I went"},{"speaker":"Reid Holzworth","startTime":375.51,"endTime":376.97,"body":"off on a tangent"},{"speaker":"Reid Holzworth","startTime":376.97,"endTime":377.99,"body":"about this a while back."},{"speaker":"Reid Holzworth","startTime":377.99,"endTime":380.15,"body":"But not a lot of startups."},{"speaker":"Reid Holzworth","startTime":380.15,"endTime":383.84,"body":"At first when we started this,"},{"speaker":"Reid Holzworth","startTime":380.15,"endTime":383.84,"body":"we did a lot more startups."},{"speaker":"Reid Holzworth","startTime":383.84,"endTime":387.06,"body":"But it's just like I feel"},{"speaker":"Reid Holzworth","startTime":383.84,"endTime":387.06,"body":"like they're drying up."},{"speaker":"Reid Holzworth","startTime":387.06,"endTime":390.44,"body":"I mean, listen,"},{"speaker":"Reid Holzworth","startTime":387.06,"endTime":390.44,"body":"folks, listeners,"},{"speaker":"Reid Holzworth","startTime":390.44,"endTime":393.51,"body":"we get a lot of people"},{"speaker":"Reid Holzworth","startTime":390.44,"endTime":393.51,"body":"that come to us and say,"},{"speaker":"Reid Holzworth","startTime":393.51,"endTime":395.287,"body":"hey, you should"},{"speaker":"Reid Holzworth","startTime":393.51,"endTime":395.287,"body":"speak to so-and-so,"},{"speaker":"Reid Holzworth","startTime":395.287,"endTime":396.62,"body":"and hey, you should speak to me."},{"speaker":"Reid Holzworth","startTime":396.62,"endTime":399.48,"body":"And we look at the stuff, and"},{"speaker":"Reid Holzworth","startTime":396.62,"endTime":399.48,"body":"it's just not that interesting,"},{"speaker":"Reid Holzworth","startTime":399.48,"endTime":399.98,"body":"frankly."},{"speaker":"Christen Kelley","startTime":399.98,"endTime":401.355,"body":"It's interesting"},{"speaker":"Christen Kelley","startTime":401.355,"endTime":405.57,"body":"the amount that I get in that,"},{"speaker":"Christen Kelley","startTime":401.355,"endTime":405.57,"body":"say, we're doing something"},{"speaker":"Christen Kelley","startTime":405.57,"endTime":410.85,"body":"new with AI, or we're doing"},{"speaker":"Christen Kelley","startTime":405.57,"endTime":410.85,"body":"something new about machine"},{"speaker":"Christen Kelley","startTime":410.85,"endTime":411.99,"body":"learning for underwriting."},{"speaker":"Christen Kelley","startTime":411.99,"endTime":418.955,"body":"And I almost go back to"},{"speaker":"Christen Kelley","startTime":411.99,"endTime":418.955,"body":"when I was taking classes"},{"speaker":"Christen Kelley","startTime":418.955,"endTime":420.17,"body":"to go into marketing."},{"speaker":"Christen Kelley","startTime":420.17,"endTime":424.07,"body":"And they're like, if you can"},{"speaker":"Christen Kelley","startTime":420.17,"endTime":424.07,"body":"put your name in or take another"},{"speaker":"Christen Kelley","startTime":424.07,"endTime":427.14,"body":"and put it a competitor in"},{"speaker":"Christen Kelley","startTime":424.07,"endTime":427.14,"body":"and it still holds true,"},{"speaker":"Christen Kelley","startTime":427.14,"endTime":429.71,"body":"then something's not right."},{"speaker":"Christen Kelley","startTime":429.71,"endTime":433.07,"body":"Your competitive advantage"},{"speaker":"Christen Kelley","startTime":429.71,"endTime":433.07,"body":"is not what you think it is."},{"speaker":"Christen Kelley","startTime":433.07,"endTime":435.02,"body":"So yeah, if you're"},{"speaker":"Christen Kelley","startTime":433.07,"endTime":435.02,"body":"submitting stuff"},{"speaker":"Christen Kelley","startTime":435.02,"endTime":437.33,"body":"to be part of the"},{"speaker":"Christen Kelley","startTime":435.02,"endTime":437.33,"body":"podcast, give us"},{"speaker":"Christen Kelley","startTime":437.33,"endTime":438.89,"body":"the reason why you're unique."},{"speaker":"Christen Kelley","startTime":438.89,"endTime":439.46,"body":"[LAUGHS]"},{"speaker":"Reid Holzworth","startTime":439.46,"endTime":440.78,"body":"Yeah, exactly."},{"speaker":"Reid Holzworth","startTime":440.78,"endTime":441.678,"body":"That's so true."},{"speaker":"Reid Holzworth","startTime":441.678,"endTime":442.97,"body":"But yeah, no, it's interesting."},{"speaker":"Reid Holzworth","startTime":442.97,"endTime":443.512,"body":"I don't know."},{"speaker":"Reid Holzworth","startTime":443.512,"endTime":448.55,"body":"I mean, I feel like next year,"},{"speaker":"Reid Holzworth","startTime":443.512,"endTime":448.55,"body":"we'll switch it up once again."},{"speaker":"Reid Holzworth","startTime":448.55,"endTime":451.16,"body":"I don't know what"},{"speaker":"Reid Holzworth","startTime":448.55,"endTime":451.16,"body":"that looks like."},{"speaker":"Reid Holzworth","startTime":451.16,"endTime":453.68,"body":"But we need some"},{"speaker":"Reid Holzworth","startTime":451.16,"endTime":453.68,"body":"new blood in here"},{"speaker":"Reid Holzworth","startTime":453.68,"endTime":455.72,"body":"and go down some"},{"speaker":"Reid Holzworth","startTime":453.68,"endTime":455.72,"body":"other rabbit holes."},{"speaker":"Reid Holzworth","startTime":455.72,"endTime":457.08,"body":"But it's been good."},{"speaker":"Reid Holzworth","startTime":457.08,"endTime":458.81,"body":"I mean, this year"},{"speaker":"Reid Holzworth","startTime":457.08,"endTime":458.81,"body":"was really good."},{"speaker":"Reid Holzworth","startTime":458.81,"endTime":461.9,"body":"We had some really awesome"},{"speaker":"Reid Holzworth","startTime":458.81,"endTime":461.9,"body":"guests on the show."},{"speaker":"Reid Holzworth","startTime":461.9,"endTime":464.33,"body":"But man, I tell you what,"},{"speaker":"Reid Holzworth","startTime":461.9,"endTime":464.33,"body":"'23 just flew by for me."},{"speaker":"Christen Kelley","startTime":464.33,"endTime":465.47,"body":"It did."},{"speaker":"Reid Holzworth","startTime":465.47,"endTime":467.553,"body":"That was"},{"speaker":"Reid Holzworth","startTime":465.47,"endTime":467.553,"body":"just heads down, I think."},{"speaker":"Reid Holzworth","startTime":467.553,"endTime":469.82,"body":"And it's just been so crazy."},{"speaker":"Reid Holzworth","startTime":469.82,"endTime":471.92,"body":"But it's just gone."},{"speaker":"Reid Holzworth","startTime":471.92,"endTime":472.43,"body":"Gone."},{"speaker":"Christen Kelley","startTime":472.43,"endTime":473.51,"body":"It's gone."},{"speaker":"Christen Kelley","startTime":473.51,"endTime":474.51,"body":"Well, it's not gone yet."},{"speaker":"Christen Kelley","startTime":474.51,"endTime":476.38,"body":"We have a few more days."},{"speaker":"Christen Kelley","startTime":476.38,"endTime":479.01,"body":"But yeah, so we talked"},{"speaker":"Christen Kelley","startTime":476.38,"endTime":479.01,"body":"about the carriers."},{"speaker":"Christen Kelley","startTime":479.01,"endTime":481.767,"body":"But the other, I"},{"speaker":"Christen Kelley","startTime":479.01,"endTime":481.767,"body":"guess, side or lens"},{"speaker":"Christen Kelley","startTime":481.767,"endTime":483.6,"body":"that we took on for the"},{"speaker":"Christen Kelley","startTime":481.767,"endTime":483.6,"body":"first time this year"},{"speaker":"Christen Kelley","startTime":483.6,"endTime":485.61,"body":"was looking at it from"},{"speaker":"Christen Kelley","startTime":483.6,"endTime":485.61,"body":"the investor lens."},{"speaker":"Christen Kelley","startTime":485.61,"endTime":489.63,"body":"And it was interesting"},{"speaker":"Christen Kelley","startTime":485.61,"endTime":489.63,"body":"because bringing"},{"speaker":"Christen Kelley","startTime":489.63,"endTime":494.49,"body":"on two people that are on"},{"speaker":"Christen Kelley","startTime":489.63,"endTime":494.49,"body":"our parent company's board."},{"speaker":"Christen Kelley","startTime":494.49,"endTime":499.47,"body":"But they both brought"},{"speaker":"Christen Kelley","startTime":494.49,"endTime":499.47,"body":"very unique lenses."},{"speaker":"Christen Kelley","startTime":499.47,"endTime":503.58,"body":"You had already had spoken with"},{"speaker":"Christen Kelley","startTime":499.47,"endTime":503.58,"body":"Nick before these interviews,"},{"speaker":"Christen Kelley","startTime":503.58,"endTime":507.348,"body":"but I was just so shocked"},{"speaker":"Christen Kelley","startTime":503.58,"endTime":507.348,"body":"to hear the amount of things"},{"speaker":"Christen Kelley","startTime":507.348,"endTime":509.64,"body":"that he has been involved in"},{"speaker":"Christen Kelley","startTime":507.348,"endTime":509.64,"body":"when it comes to insurance"},{"speaker":"Christen Kelley","startTime":509.64,"endTime":511.598,"body":"technology over the years."},{"speaker":"Reid Holzworth","startTime":511.598,"endTime":512.64,"body":"Oh, yeah."},{"speaker":"Reid Holzworth","startTime":512.64,"endTime":517.907,"body":"I mean, Nick has been in this"},{"speaker":"Reid Holzworth","startTime":512.64,"endTime":517.907,"body":"industry for a long time."},{"speaker":"Reid Holzworth","startTime":517.907,"endTime":519.24,"body":"I mean, he knows all the greats."},{"speaker":"Reid Holzworth","startTime":519.24,"endTime":520.77,"body":"They're all buddies, right."},{"speaker":"Reid Holzworth","startTime":520.77,"endTime":523.89,"body":"And so, yeah."},{"speaker":"Reid Holzworth","startTime":523.89,"endTime":524.85,"body":"It's interesting."},{"speaker":"Reid Holzworth","startTime":524.85,"endTime":528.24,"body":"And like you said, in"},{"speaker":"Reid Holzworth","startTime":524.85,"endTime":528.24,"body":"Jesse's take on the market"},{"speaker":"Reid Holzworth","startTime":528.24,"endTime":531.93,"body":"and where everything's"},{"speaker":"Reid Holzworth","startTime":528.24,"endTime":531.93,"body":"headed and whatnot,"},{"speaker":"Reid Holzworth","startTime":531.93,"endTime":535.32,"body":"even just outside insurance"},{"speaker":"Reid Holzworth","startTime":531.93,"endTime":535.32,"body":"technology I thought"},{"speaker":"Reid Holzworth","startTime":535.32,"endTime":537.99,"body":"was really, really awesome."},{"speaker":"Reid Holzworth","startTime":537.99,"endTime":541.242,"body":"Both those guys, they're"},{"speaker":"Reid Holzworth","startTime":537.99,"endTime":541.242,"body":"just good people, once again."},{"speaker":"Reid Holzworth","startTime":541.242,"endTime":542.7,"body":"And they know our"},{"speaker":"Reid Holzworth","startTime":541.242,"endTime":542.7,"body":"space and they're"},{"speaker":"Reid Holzworth","startTime":542.7,"endTime":544.62,"body":"passionate about our space."},{"speaker":"Reid Holzworth","startTime":544.62,"endTime":546.15,"body":"Really, really smart people."},{"speaker":"Reid Holzworth","startTime":546.15,"endTime":549.06,"body":"It's funny, I had somebody"},{"speaker":"Reid Holzworth","startTime":546.15,"endTime":549.06,"body":"come up to me the other day."},{"speaker":"Reid Holzworth","startTime":549.06,"endTime":552.21,"body":"And they said, hey, man,"},{"speaker":"Reid Holzworth","startTime":549.06,"endTime":552.21,"body":"I listened to the Jesse's."},{"speaker":"Reid Holzworth","startTime":552.21,"endTime":555.48,"body":"And I'm not going to say--"},{"speaker":"Reid Holzworth","startTime":552.21,"endTime":555.48,"body":"it'd be even funnier if you"},{"speaker":"Reid Holzworth","startTime":555.48,"endTime":556.2,"body":"knew who it was."},{"speaker":"Reid Holzworth","startTime":556.2,"endTime":558.03,"body":"But they're like, you know"},{"speaker":"Reid Holzworth","startTime":556.2,"endTime":558.03,"body":"what I found the funniest thing"},{"speaker":"Reid Holzworth","startTime":558.03,"endTime":558.54,"body":"about that?"},{"speaker":"Reid Holzworth","startTime":558.54,"endTime":559.415,"body":"And I was like, what?"},{"speaker":"Reid Holzworth","startTime":559.415,"endTime":563.28,"body":"They're like, that he drives"},{"speaker":"Reid Holzworth","startTime":559.415,"endTime":563.28,"body":"an F-150 as a daily driver."},{"speaker":"Reid Holzworth","startTime":563.28,"endTime":564.57,"body":"[LAUGHS]"},{"speaker":"Reid Holzworth","startTime":564.57,"endTime":566.083,"body":"I'm like, I know, right?"},{"speaker":"Christen Kelley","startTime":566.083,"endTime":568.5,"body":"I like him"},{"speaker":"Christen Kelley","startTime":566.083,"endTime":568.5,"body":"even more because of it, yeah."},{"speaker":"Reid Holzworth","startTime":568.5,"endTime":569.52,"body":"I know, right?"},{"speaker":"Reid Holzworth","startTime":569.52,"endTime":570.02,"body":"Totally."},{"speaker":"Reid Holzworth","startTime":570.02,"endTime":571.5,"body":"[LAUGHS]"},{"speaker":"Reid Holzworth","startTime":571.5,"endTime":574.02,"body":"But yeah, no, that was awesome."},{"speaker":"Reid Holzworth","startTime":574.02,"endTime":575.16,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":575.16,"endTime":579.81,"body":"And AI we had a lot on."},{"speaker":"Reid Holzworth","startTime":579.81,"endTime":581.4,"body":"I mean, he was"},{"speaker":"Reid Holzworth","startTime":579.81,"endTime":581.4,"body":"super interesting."},{"speaker":"Reid Holzworth","startTime":581.4,"endTime":582.99,"body":"He's this really smart dude."},{"speaker":"Reid Holzworth","startTime":582.99,"endTime":586.98,"body":"And I wasn't able to"},{"speaker":"Reid Holzworth","startTime":582.99,"endTime":586.98,"body":"catch up with him at ITC,"},{"speaker":"Reid Holzworth","startTime":586.98,"endTime":588.0,"body":"because I didn't go."},{"speaker":"Reid Holzworth","startTime":588.0,"endTime":588.6,"body":"But--"},{"speaker":"Reid Holzworth","startTime":588.6,"endTime":590.7,"body":"[LAUGHS]"},{"speaker":"Reid Holzworth","startTime":590.7,"endTime":593.35,"body":"But because he's over there."},{"speaker":"Reid Holzworth","startTime":593.35,"endTime":596.55,"body":"And so anyways, hopefully"},{"speaker":"Reid Holzworth","startTime":593.35,"endTime":596.55,"body":"we'll hang out soon."},{"speaker":"Reid Holzworth","startTime":596.55,"endTime":600.51,"body":"But that's an interesting topic."},{"speaker":"Reid Holzworth","startTime":600.51,"endTime":603.87,"body":"That was interesting timing"},{"speaker":"Reid Holzworth","startTime":600.51,"endTime":603.87,"body":"for him and given that update."},{"speaker":"Reid Holzworth","startTime":603.87,"endTime":604.77,"body":"That was really cool."},{"speaker":"Reid Holzworth","startTime":604.77,"endTime":605.73,"body":"Very educational--"},{"speaker":"Christen Kelley","startTime":605.73,"endTime":606.0,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":606.0,"endTime":607.62,"body":"--of"},{"speaker":"Reid Holzworth","startTime":606.0,"endTime":607.62,"body":"an episode, right?"},{"speaker":"Christen Kelley","startTime":607.62,"endTime":608.67,"body":"Yeah,"},{"speaker":"Christen Kelley","startTime":607.62,"endTime":608.67,"body":"for someone who--"},{"speaker":"Christen Kelley","startTime":608.67,"endTime":611.22,"body":"I mean, I've never been"},{"speaker":"Christen Kelley","startTime":608.67,"endTime":611.22,"body":"on the technology side."},{"speaker":"Christen Kelley","startTime":611.22,"endTime":612.63,"body":"I will never be a developer."},{"speaker":"Christen Kelley","startTime":612.63,"endTime":615.3,"body":"And he was able"},{"speaker":"Christen Kelley","startTime":612.63,"endTime":615.3,"body":"to explain things"},{"speaker":"Christen Kelley","startTime":615.3,"endTime":616.95,"body":"in a way that made sense."},{"speaker":"Christen Kelley","startTime":616.95,"endTime":624.64,"body":"Because I think AI can seem so"},{"speaker":"Christen Kelley","startTime":616.95,"endTime":624.64,"body":"intangible and hard to grasp."},{"speaker":"Christen Kelley","startTime":624.64,"endTime":626.49,"body":"But it makes sense."},{"speaker":"Christen Kelley","startTime":626.49,"endTime":628.68,"body":"And like we were both"},{"speaker":"Christen Kelley","startTime":626.49,"endTime":628.68,"body":"saying, I think that it's not"},{"speaker":"Christen Kelley","startTime":628.68,"endTime":630.325,"body":"something that's going away."},{"speaker":"Christen Kelley","startTime":630.325,"endTime":632.2,"body":"I think it's going to"},{"speaker":"Christen Kelley","startTime":630.325,"endTime":632.2,"body":"be one of those things,"},{"speaker":"Christen Kelley","startTime":632.2,"endTime":635.31,"body":"though, where you're sifting"},{"speaker":"Christen Kelley","startTime":632.2,"endTime":635.31,"body":"through a lot of noise"},{"speaker":"Christen Kelley","startTime":635.31,"endTime":639.51,"body":"to find those people a"},{"speaker":"Christen Kelley","startTime":635.31,"endTime":639.51,"body":"lot that are actually--"},{"speaker":"Christen Kelley","startTime":639.51,"endTime":641.31,"body":"it's something real."},{"speaker":"Reid Holzworth","startTime":641.31,"endTime":644.82,"body":"Yeah, definitely"},{"speaker":"Reid Holzworth","startTime":641.31,"endTime":644.82,"body":"more to come there, for sure."},{"speaker":"Reid Holzworth","startTime":644.82,"endTime":646.35,"body":"But it's cool."},{"speaker":"Reid Holzworth","startTime":646.35,"endTime":647.548,"body":"It is very, very cool."},{"speaker":"Reid Holzworth","startTime":647.548,"endTime":648.84,"body":"There's a lot of promise there."},{"speaker":"Reid Holzworth","startTime":648.84,"endTime":651.66,"body":"But more to come, overall."},{"speaker":"Reid Holzworth","startTime":651.66,"endTime":652.32,"body":"Like you said."},{"speaker":"Christen Kelley","startTime":652.32,"endTime":655.24,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":655.24,"endTime":658.21,"body":"Yeah, what's"},{"speaker":"Reid Holzworth","startTime":655.24,"endTime":658.21,"body":"interesting is I think we"},{"speaker":"Reid Holzworth","startTime":658.21,"endTime":661.78,"body":"as a business at IVANS are"},{"speaker":"Reid Holzworth","startTime":658.21,"endTime":661.78,"body":"starting to get a lot more"},{"speaker":"Reid Holzworth","startTime":661.78,"endTime":663.55,"body":"involved with agencies."},{"speaker":"Reid Holzworth","startTime":663.55,"endTime":667.45,"body":"Just getting a lot more"},{"speaker":"Reid Holzworth","startTime":663.55,"endTime":667.45,"body":"involved and with the--"},{"speaker":"Reid Holzworth","startTime":667.45,"endTime":672.005,"body":"especially the very large"},{"speaker":"Reid Holzworth","startTime":667.45,"endTime":672.005,"body":"agencies and their tech side."},{"speaker":"Reid Holzworth","startTime":672.005,"endTime":674.38,"body":"And so I just personally have"},{"speaker":"Reid Holzworth","startTime":672.005,"endTime":674.38,"body":"been spending a lot of time"},{"speaker":"Reid Holzworth","startTime":674.38,"endTime":675.55,"body":"with those people."},{"speaker":"Reid Holzworth","startTime":675.55,"endTime":678.25,"body":"So maybe there'll be some"},{"speaker":"Reid Holzworth","startTime":675.55,"endTime":678.25,"body":"more of that next year."},{"speaker":"Reid Holzworth","startTime":678.25,"endTime":682.21,"body":"I was just thinking"},{"speaker":"Reid Holzworth","startTime":678.25,"endTime":682.21,"body":"about Jay from Gallagher."},{"speaker":"Reid Holzworth","startTime":682.21,"endTime":683.23,"body":"He was a great guest."},{"speaker":"Reid Holzworth","startTime":683.23,"endTime":685.72,"body":"Short guest, because that"},{"speaker":"Reid Holzworth","startTime":683.23,"endTime":685.72,"body":"was at the thing at Savannah."},{"speaker":"Reid Holzworth","startTime":685.72,"endTime":686.83,"body":"But I see Jay around."},{"speaker":"Reid Holzworth","startTime":686.83,"endTime":688.63,"body":"He's an awesome dude."},{"speaker":"Reid Holzworth","startTime":688.63,"endTime":691.45,"body":"And that's a very"},{"speaker":"Reid Holzworth","startTime":688.63,"endTime":691.45,"body":"interesting perspective"},{"speaker":"Reid Holzworth","startTime":691.45,"endTime":694.04,"body":"as well on the broker side."},{"speaker":"Reid Holzworth","startTime":694.04,"endTime":694.54,"body":"Especially--"},{"speaker":"Christen Kelley","startTime":694.54,"endTime":697.082,"body":"Or I think it's"},{"speaker":"Christen Kelley","startTime":694.54,"endTime":697.082,"body":"a needed perspective, right?"},{"speaker":"Christen Kelley","startTime":697.082,"endTime":702.77,"body":"Because they haven't been,"},{"speaker":"Christen Kelley","startTime":697.082,"endTime":702.77,"body":"at least from conversations"},{"speaker":"Christen Kelley","startTime":702.77,"endTime":705.987,"body":"that we've had at InsurTech"},{"speaker":"Christen Kelley","startTime":702.77,"endTime":705.987,"body":"Boston and other events,"},{"speaker":"Christen Kelley","startTime":705.987,"endTime":707.57,"body":"a lot of agents will"},{"speaker":"Christen Kelley","startTime":705.987,"endTime":707.57,"body":"feel like they've"},{"speaker":"Christen Kelley","startTime":707.57,"endTime":710.57,"body":"had that seat at the table"},{"speaker":"Christen Kelley","startTime":707.57,"endTime":710.57,"body":"because it is the carriers that"},{"speaker":"Christen Kelley","startTime":710.57,"endTime":711.17,"body":"are investing."},{"speaker":"Christen Kelley","startTime":711.17,"endTime":714.17,"body":"But like you said, these large"},{"speaker":"Christen Kelley","startTime":711.17,"endTime":714.17,"body":"national brokers are investing."},{"speaker":"Christen Kelley","startTime":714.17,"endTime":717.117,"body":"They're having"},{"speaker":"Christen Kelley","startTime":714.17,"endTime":717.117,"body":"directors of innovation."},{"speaker":"Reid Holzworth","startTime":717.117,"endTime":717.95,"body":"Yep."},{"speaker":"Reid Holzworth","startTime":717.95,"endTime":721.82,"body":"Yeah, well Jason Kass"},{"speaker":"Reid Holzworth","startTime":717.95,"endTime":721.82,"body":"and Indie Tech, right."},{"speaker":"Reid Holzworth","startTime":721.82,"endTime":722.81,"body":"It's a good brand."},{"speaker":"Reid Holzworth","startTime":722.81,"endTime":723.59,"body":"I like the brand."},{"speaker":"Reid Holzworth","startTime":723.59,"endTime":724.91,"body":"It's good, right."},{"speaker":"Reid Holzworth","startTime":724.91,"endTime":726.98,"body":"And it's in Indie, Indianapolis."},{"speaker":"Reid Holzworth","startTime":726.98,"endTime":729.23,"body":"But anyways, yeah."},{"speaker":"Reid Holzworth","startTime":729.23,"endTime":730.35,"body":"So I think it's good."},{"speaker":"Reid Holzworth","startTime":730.35,"endTime":734.0,"body":"I think we'll see some more of"},{"speaker":"Reid Holzworth","startTime":730.35,"endTime":734.0,"body":"that, just because I'm just--"},{"speaker":"Reid Holzworth","startTime":734.0,"endTime":735.5,"body":"we're out there"},{"speaker":"Reid Holzworth","startTime":734.0,"endTime":735.5,"body":"walking and talking"},{"speaker":"Reid Holzworth","startTime":735.5,"endTime":737.285,"body":"and meeting a lot of"},{"speaker":"Reid Holzworth","startTime":735.5,"endTime":737.285,"body":"really interesting people."},{"speaker":"Christen Kelley","startTime":737.285,"endTime":738.202,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":738.202,"endTime":741.35,"body":"So we'll bring"},{"speaker":"Reid Holzworth","startTime":738.202,"endTime":741.35,"body":"we'll bring some of those in."},{"speaker":"Reid Holzworth","startTime":741.35,"endTime":744.29,"body":"I'd love to bring in some"},{"speaker":"Reid Holzworth","startTime":741.35,"endTime":744.29,"body":"people this next year that"},{"speaker":"Reid Holzworth","startTime":744.29,"endTime":746.93,"body":"aren't even from our industry."},{"speaker":"Reid Holzworth","startTime":746.93,"endTime":750.32,"body":"Give value back to the"},{"speaker":"Reid Holzworth","startTime":746.93,"endTime":750.32,"body":"listeners in some ways."},{"speaker":"Reid Holzworth","startTime":750.32,"endTime":752.12,"body":"I don't know what"},{"speaker":"Reid Holzworth","startTime":750.32,"endTime":752.12,"body":"that looks like yet."},{"speaker":"Reid Holzworth","startTime":752.12,"endTime":753.02,"body":"I think it'd be fun."},{"speaker":"Reid Holzworth","startTime":753.02,"endTime":756.77,"body":"If anybody has"},{"speaker":"Reid Holzworth","startTime":753.02,"endTime":756.77,"body":"suggestions, let us know."},{"speaker":"Reid Holzworth","startTime":756.77,"endTime":759.35,"body":"But yeah, man, I'm"},{"speaker":"Reid Holzworth","startTime":756.77,"endTime":759.35,"body":"just blown away."},{"speaker":"Reid Holzworth","startTime":759.35,"endTime":761.09,"body":"60-some episodes."},{"speaker":"Reid Holzworth","startTime":761.09,"endTime":762.71,"body":"The year is already over."},{"speaker":"Reid Holzworth","startTime":762.71,"endTime":765.17,"body":"Looking back at all the"},{"speaker":"Reid Holzworth","startTime":762.71,"endTime":765.17,"body":"names of the great people"},{"speaker":"Reid Holzworth","startTime":765.17,"endTime":766.86,"body":"that we interviewed this year."},{"speaker":"Reid Holzworth","startTime":766.86,"endTime":768.63,"body":"Just, it's crazy."},{"speaker":"Reid Holzworth","startTime":768.63,"endTime":769.92,"body":"It's so fast."},{"speaker":"Reid Holzworth","startTime":769.92,"endTime":771.223,"body":"So fast."},{"speaker":"Christen Kelley","startTime":771.223,"endTime":772.89,"body":"So"},{"speaker":"Christen Kelley","startTime":771.223,"endTime":772.89,"body":"to give a little bit"},{"speaker":"Christen Kelley","startTime":772.89,"endTime":774.63,"body":"of a teaser for next"},{"speaker":"Christen Kelley","startTime":772.89,"endTime":774.63,"body":"year, we're going"},{"speaker":"Christen Kelley","startTime":774.63,"endTime":778.05,"body":"to start off the year by"},{"speaker":"Christen Kelley","startTime":774.63,"endTime":778.05,"body":"switching it up a little bit."},{"speaker":"Christen Kelley","startTime":778.05,"endTime":780.272,"body":"And you're going"},{"speaker":"Christen Kelley","startTime":778.05,"endTime":780.272,"body":"to get interviewed."},{"speaker":"Reid Holzworth","startTime":780.272,"endTime":781.23,"body":"I know."},{"speaker":"Reid Holzworth","startTime":781.23,"endTime":782.897,"body":"I'm a little bit"},{"speaker":"Reid Holzworth","startTime":781.23,"endTime":782.897,"body":"worried about that one,"},{"speaker":"Reid Holzworth","startTime":782.897,"endTime":783.93,"body":"to be honest with you."},{"speaker":"Reid Holzworth","startTime":783.93,"endTime":787.09,"body":"[LAUGHS]"},{"speaker":"Reid Holzworth","startTime":787.59,"endTime":788.43,"body":"Yeah, no."},{"speaker":"Reid Holzworth","startTime":788.43,"endTime":790.71,"body":"First one up is I'm"},{"speaker":"Reid Holzworth","startTime":788.43,"endTime":790.71,"body":"getting interviewed"},{"speaker":"Reid Holzworth","startTime":790.71,"endTime":796.53,"body":"by one of my best friends and"},{"speaker":"Reid Holzworth","startTime":790.71,"endTime":796.53,"body":"one of our former guests, Jim"},{"speaker":"Reid Holzworth","startTime":796.53,"endTime":797.1,"body":"Hackbarth."},{"speaker":"Reid Holzworth","startTime":797.1,"endTime":799.8,"body":"So that's going to"},{"speaker":"Reid Holzworth","startTime":797.1,"endTime":799.8,"body":"be a lot of fun."},{"speaker":"Reid Holzworth","startTime":799.8,"endTime":801.87,"body":"I'm actually excited"},{"speaker":"Reid Holzworth","startTime":799.8,"endTime":801.87,"body":"about that, actually."},{"speaker":"Christen Kelley","startTime":801.87,"endTime":804.18,"body":"I am,"},{"speaker":"Christen Kelley","startTime":801.87,"endTime":804.18,"body":"too, because the feedback"},{"speaker":"Christen Kelley","startTime":804.18,"endTime":806.71,"body":"that we get, a lot of"},{"speaker":"Christen Kelley","startTime":804.18,"endTime":806.71,"body":"times, people, they do ask."},{"speaker":"Christen Kelley","startTime":806.71,"endTime":810.04,"body":"They are like, Reed's"},{"speaker":"Christen Kelley","startTime":806.71,"endTime":810.04,"body":"one of these InsurTechs."},{"speaker":"Christen Kelley","startTime":810.04,"endTime":811.64,"body":"We should hear"},{"speaker":"Christen Kelley","startTime":810.04,"endTime":811.64,"body":"his story as well."},{"speaker":"Christen Kelley","startTime":811.64,"endTime":814.9,"body":"And so I think internally,"},{"speaker":"Christen Kelley","startTime":811.64,"endTime":814.9,"body":"people that work for you,"},{"speaker":"Christen Kelley","startTime":814.9,"endTime":816.58,"body":"work with you have"},{"speaker":"Christen Kelley","startTime":814.9,"endTime":816.58,"body":"heard your story."},{"speaker":"Christen Kelley","startTime":816.58,"endTime":818.372,"body":"But I think it'll be"},{"speaker":"Christen Kelley","startTime":816.58,"endTime":818.372,"body":"good for the listeners"},{"speaker":"Christen Kelley","startTime":818.372,"endTime":820.765,"body":"to get more of a deep dive."},{"speaker":"Reid Holzworth","startTime":820.765,"endTime":821.64,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":821.64,"endTime":824.095,"body":"I think it'll be cool."},{"speaker":"Reid Holzworth","startTime":824.095,"endTime":825.65,"body":"I have a very fun story."},{"speaker":"Reid Holzworth","startTime":825.65,"endTime":826.65,"body":"I've been through a lot."},{"speaker":"Reid Holzworth","startTime":826.65,"endTime":827.92,"body":"So it'll be good."},{"speaker":"Reid Holzworth","startTime":827.92,"endTime":829.38,"body":"It'll be good for everybody."},{"speaker":"Reid Holzworth","startTime":829.38,"endTime":831.66,"body":"But I feel like a lot of"},{"speaker":"Reid Holzworth","startTime":829.38,"endTime":831.66,"body":"people have heard my story,"},{"speaker":"Reid Holzworth","startTime":831.66,"endTime":833.1,"body":"though, you know?"},{"speaker":"Reid Holzworth","startTime":833.1,"endTime":834.51,"body":"You say that, but I feel like--"},{"speaker":"Reid Holzworth","startTime":834.51,"endTime":837.18,"body":"I don't know, I guess not."},{"speaker":"Reid Holzworth","startTime":837.18,"endTime":837.87,"body":"Whatever."},{"speaker":"Reid Holzworth","startTime":837.87,"endTime":838.37,"body":"Anyway."},{"speaker":"Christen Kelley","startTime":838.37,"endTime":840.495,"body":"I'm sure"},{"speaker":"Christen Kelley","startTime":838.37,"endTime":840.495,"body":"there'll be something new"},{"speaker":"Christen Kelley","startTime":840.495,"endTime":842.1,"body":"that Jim will pull out of you."},{"speaker":"Christen Kelley","startTime":842.1,"endTime":844.11,"body":"[LAUGHS]"},{"speaker":"Reid Holzworth","startTime":844.11,"endTime":845.91,"body":"Stay tuned."},{"speaker":"Reid Holzworth","startTime":845.91,"endTime":847.77,"body":"Yeah, that'll be fun."},{"speaker":"Reid Holzworth","startTime":847.77,"endTime":850.53,"body":"And then yeah, we do"},{"speaker":"Reid Holzworth","startTime":847.77,"endTime":850.53,"body":"know some of the guests"},{"speaker":"Reid Holzworth","startTime":850.53,"endTime":852.9,"body":"that we have already"},{"speaker":"Reid Holzworth","startTime":850.53,"endTime":852.9,"body":"lined up for next year."},{"speaker":"Reid Holzworth","startTime":852.9,"endTime":855.48,"body":"We're not going to put those"},{"speaker":"Reid Holzworth","startTime":852.9,"endTime":855.48,"body":"out there yet, I guess."},{"speaker":"Reid Holzworth","startTime":855.48,"endTime":856.11,"body":"But--"},{"speaker":"Christen Kelley","startTime":856.11,"endTime":857.31,"body":"Yeah, we'll definitely"},{"speaker":"Christen Kelley","startTime":857.31,"endTime":858.51,"body":"go down that agency focus."},{"speaker":"Christen Kelley","startTime":858.51,"endTime":862.4,"body":"I think that's becoming--"},{"speaker":"Christen Kelley","startTime":862.4,"endTime":865.34,"body":"again, that's another place that"},{"speaker":"Christen Kelley","startTime":862.4,"endTime":865.34,"body":"we haven't delved too much into"},{"speaker":"Christen Kelley","startTime":865.34,"endTime":869.4,"body":"but definitely makes sense"},{"speaker":"Christen Kelley","startTime":865.34,"endTime":869.4,"body":"with the way that InsurTech"},{"speaker":"Christen Kelley","startTime":869.4,"endTime":869.9,"body":"is going."},{"speaker":"Christen Kelley","startTime":869.9,"endTime":874.14,"body":"There is definitely a"},{"speaker":"Christen Kelley","startTime":869.9,"endTime":874.14,"body":"lot out there for agents."},{"speaker":"Christen Kelley","startTime":874.14,"endTime":876.72,"body":"I think the carrier"},{"speaker":"Christen Kelley","startTime":874.14,"endTime":876.72,"body":"side, we just"},{"speaker":"Christen Kelley","startTime":876.72,"endTime":878.363,"body":"started to go down that road."},{"speaker":"Christen Kelley","startTime":878.363,"endTime":879.78,"body":"I think there's a"},{"speaker":"Christen Kelley","startTime":878.363,"endTime":879.78,"body":"lot more, again,"},{"speaker":"Christen Kelley","startTime":879.78,"endTime":881.988,"body":"interesting people that are"},{"speaker":"Christen Kelley","startTime":879.78,"endTime":881.988,"body":"working for what we would"},{"speaker":"Christen Kelley","startTime":881.988,"endTime":884.72,"body":"consider traditional carriers."},{"speaker":"Reid Holzworth","startTime":884.72,"endTime":886.36,"body":"Totally."},{"speaker":"Reid Holzworth","startTime":886.36,"endTime":887.17,"body":"Totally."},{"speaker":"Reid Holzworth","startTime":887.17,"endTime":888.26,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":888.26,"endTime":889.21,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":889.21,"endTime":894.55,"body":"I do know that we have a"},{"speaker":"Reid Holzworth","startTime":889.21,"endTime":894.55,"body":"carrier technology one coming up"},{"speaker":"Reid Holzworth","startTime":894.55,"endTime":897.73,"body":"in the first of the year."},{"speaker":"Reid Holzworth","startTime":897.73,"endTime":898.99,"body":"That's going to be a good one."},{"speaker":"Reid Holzworth","startTime":898.99,"endTime":900.91,"body":"I'm excited about that one."},{"speaker":"Reid Holzworth","startTime":900.91,"endTime":901.41,"body":"Anyways."},{"speaker":"Christen Kelley","startTime":903.587,"endTime":905.17,"body":"Teasing a little bit."},{"speaker":"Christen Kelley","startTime":905.17,"endTime":906.045,"body":"Teasing a little bit."},{"speaker":"Christen Kelley","startTime":906.045,"endTime":910.35,"body":"All right, so do you"},{"speaker":"Christen Kelley","startTime":906.045,"endTime":910.35,"body":"have, I guess, something"},{"speaker":"Christen Kelley","startTime":910.35,"endTime":915.27,"body":"that was a great win for '23?"},{"speaker":"Christen Kelley","startTime":915.27,"endTime":918.9,"body":"And then maybe something"},{"speaker":"Christen Kelley","startTime":915.27,"endTime":918.9,"body":"that you're looking forward"},{"speaker":"Christen Kelley","startTime":918.9,"endTime":919.68,"body":"to for next year."},{"speaker":"Reid Holzworth","startTime":922.185,"endTime":923.56,"body":"Great win for me?"},{"speaker":"Reid Holzworth","startTime":923.56,"endTime":924.52,"body":"Oh, man."},{"speaker":"Reid Holzworth","startTime":924.52,"endTime":925.99,"body":"Oh."},{"speaker":"Reid Holzworth","startTime":925.99,"endTime":927.55,"body":"That's me yawning."},{"speaker":"Reid Holzworth","startTime":927.55,"endTime":928.395,"body":"Yawning the '23--"},{"speaker":"Christen Kelley","startTime":928.395,"endTime":930.52,"body":"Was '23"},{"speaker":"Christen Kelley","startTime":928.395,"endTime":930.52,"body":"not that exciting for you?"},{"speaker":"Christen Kelley","startTime":930.52,"endTime":931.76,"body":"[LAUGHS]"},{"speaker":"Reid Holzworth","startTime":931.995,"endTime":933.37,"body":"Hey '24, you know"},{"speaker":"Reid Holzworth","startTime":933.37,"endTime":935.08,"body":"what I'm excited about in '24?"},{"speaker":"Reid Holzworth","startTime":935.08,"endTime":937.478,"body":"Is I'm getting back"},{"speaker":"Reid Holzworth","startTime":935.08,"endTime":937.478,"body":"in the racing game."},{"speaker":"Christen Kelley","startTime":937.478,"endTime":939.52,"body":"I had a"},{"speaker":"Christen Kelley","startTime":937.478,"endTime":939.52,"body":"feeling that was coming."},{"speaker":"Reid Holzworth","startTime":939.52,"endTime":941.145,"body":"I'm"},{"speaker":"Reid Holzworth","startTime":939.52,"endTime":941.145,"body":"totally dusting off"},{"speaker":"Reid Holzworth","startTime":941.145,"endTime":944.77,"body":"the cars and everything and I'm"},{"speaker":"Reid Holzworth","startTime":941.145,"endTime":944.77,"body":"totally getting after it again."},{"speaker":"Reid Holzworth","startTime":944.77,"endTime":948.37,"body":"I've worked really hard"},{"speaker":"Reid Holzworth","startTime":944.77,"endTime":948.37,"body":"over the last couple years."},{"speaker":"Reid Holzworth","startTime":948.37,"endTime":951.5,"body":"And now things are"},{"speaker":"Reid Holzworth","startTime":948.37,"endTime":951.5,"body":"starting to come together."},{"speaker":"Reid Holzworth","startTime":951.5,"endTime":952.31,"body":"It's really good."},{"speaker":"Reid Holzworth","startTime":952.31,"endTime":955.51,"body":"So I'm hoping to do"},{"speaker":"Reid Holzworth","startTime":952.31,"endTime":955.51,"body":"some more of that."},{"speaker":"Reid Holzworth","startTime":955.51,"endTime":958.48,"body":"We'll see how far it goes, but"},{"speaker":"Reid Holzworth","startTime":955.51,"endTime":958.48,"body":"I'm really excited about that."},{"speaker":"Reid Holzworth","startTime":958.48,"endTime":963.64,"body":"A win for me this year was when"},{"speaker":"Reid Holzworth","startTime":958.48,"endTime":963.64,"body":"we brought back IVANS Connect."},{"speaker":"Reid Holzworth","startTime":963.64,"endTime":967.97,"body":"And that was a really,"},{"speaker":"Reid Holzworth","startTime":963.64,"endTime":967.97,"body":"really great event."},{"speaker":"Reid Holzworth","startTime":967.97,"endTime":969.73,"body":"I mean, we had InsurTech Boston."},{"speaker":"Reid Holzworth","startTime":969.73,"endTime":971.305,"body":"We've been doing"},{"speaker":"Reid Holzworth","startTime":969.73,"endTime":971.305,"body":"that for a bit now."},{"speaker":"Reid Holzworth","startTime":971.305,"endTime":972.43,"body":"InsurTech Boston was great."},{"speaker":"Reid Holzworth","startTime":972.43,"endTime":974.77,"body":"But IVANs Connect was"},{"speaker":"Reid Holzworth","startTime":972.43,"endTime":974.77,"body":"really, really good."},{"speaker":"Reid Holzworth","startTime":974.77,"endTime":976.84,"body":"And I think a win"},{"speaker":"Reid Holzworth","startTime":974.77,"endTime":976.84,"body":"for me, which was"},{"speaker":"Reid Holzworth","startTime":976.84,"endTime":978.97,"body":"a big win for the"},{"speaker":"Reid Holzworth","startTime":976.84,"endTime":978.97,"body":"overall company,"},{"speaker":"Reid Holzworth","startTime":978.97,"endTime":982.91,"body":"was for me to get up"},{"speaker":"Reid Holzworth","startTime":978.97,"endTime":982.91,"body":"on stage and truly"},{"speaker":"Reid Holzworth","startTime":982.91,"endTime":985.04,"body":"talk about the vision of IVANS."},{"speaker":"Reid Holzworth","startTime":985.04,"endTime":991.79,"body":"And really for people to truly"},{"speaker":"Reid Holzworth","startTime":985.04,"endTime":991.79,"body":"understand what we're doing,"},{"speaker":"Reid Holzworth","startTime":991.79,"endTime":996.8,"body":"where we came from, and what"},{"speaker":"Reid Holzworth","startTime":991.79,"endTime":996.8,"body":"we're focused on in the future."},{"speaker":"Reid Holzworth","startTime":996.8,"endTime":998.12,"body":"So that was good."},{"speaker":"Reid Holzworth","startTime":998.12,"endTime":1003.52,"body":"And I did a 45-minute long"},{"speaker":"Reid Holzworth","startTime":998.12,"endTime":1003.52,"body":"keynote, which is a long time."},{"speaker":"Reid Holzworth","startTime":1003.52,"endTime":1004.69,"body":"And I crushed it."},{"speaker":"Reid Holzworth","startTime":1004.69,"endTime":1005.6,"body":"It was awesome."},{"speaker":"Reid Holzworth","startTime":1005.6,"endTime":1006.4,"body":"It really was."},{"speaker":"Reid Holzworth","startTime":1006.4,"endTime":1008.33,"body":"And so I got a lot"},{"speaker":"Reid Holzworth","startTime":1006.4,"endTime":1008.33,"body":"of great feedback."},{"speaker":"Reid Holzworth","startTime":1008.33,"endTime":1010.03,"body":"So for me, that was a great win."},{"speaker":"Reid Holzworth","startTime":1010.03,"endTime":1011.92,"body":"IVANS Connect was good."},{"speaker":"Reid Holzworth","startTime":1011.92,"endTime":1016.0,"body":"It was good to be able to"},{"speaker":"Reid Holzworth","startTime":1011.92,"endTime":1016.0,"body":"get the business to a point"},{"speaker":"Reid Holzworth","startTime":1016.0,"endTime":1020.41,"body":"and where we are all aligned"},{"speaker":"Reid Holzworth","startTime":1016.0,"endTime":1020.41,"body":"as an organization on what"},{"speaker":"Reid Holzworth","startTime":1020.41,"endTime":1023.17,"body":"our vision is here at IVANs."},{"speaker":"Reid Holzworth","startTime":1023.17,"endTime":1025.119,"body":"Because we've been doing"},{"speaker":"Reid Holzworth","startTime":1023.17,"endTime":1025.119,"body":"a lot of rebuilding"},{"speaker":"Reid Holzworth","startTime":1025.119,"endTime":1027.44,"body":"of this organization"},{"speaker":"Reid Holzworth","startTime":1025.119,"endTime":1027.44,"body":"over the last few years."},{"speaker":"Reid Holzworth","startTime":1027.44,"endTime":1028.5,"body":"So that was a win."},{"speaker":"Reid Holzworth","startTime":1028.5,"endTime":1030.76,"body":"Win, win, win."},{"speaker":"Reid Holzworth","startTime":1030.76,"endTime":1035.26,"body":"And there's a ton"},{"speaker":"Reid Holzworth","startTime":1030.76,"endTime":1035.26,"body":"of other stuff."},{"speaker":"Reid Holzworth","startTime":1035.26,"endTime":1037.24,"body":"I personally got"},{"speaker":"Reid Holzworth","startTime":1035.26,"endTime":1037.24,"body":"engaged this year."},{"speaker":"Reid Holzworth","startTime":1037.24,"endTime":1039.97,"body":"That was a win."},{"speaker":"Reid Holzworth","startTime":1039.97,"endTime":1042.67,"body":"I don't know, I'm sure there's"},{"speaker":"Reid Holzworth","startTime":1039.97,"endTime":1042.67,"body":"a ton of things that I'm not--"},{"speaker":"Reid Holzworth","startTime":1042.67,"endTime":1044.77,"body":"as usual, did not"},{"speaker":"Reid Holzworth","startTime":1042.67,"endTime":1044.77,"body":"prepare for this meeting"},{"speaker":"Reid Holzworth","startTime":1044.77,"endTime":1046.04,"body":"that I should have written."},{"speaker":"Christen Kelley","startTime":1046.04,"endTime":1046.45,"body":"But it's supposed"},{"speaker":"Christen Kelley","startTime":1046.45,"endTime":1048.05,"body":"to be the stuff that"},{"speaker":"Christen Kelley","startTime":1046.45,"endTime":1048.05,"body":"highlights in your head."},{"speaker":"Christen Kelley","startTime":1048.05,"endTime":1048.55,"body":"So that's good."},{"speaker":"Christen Kelley","startTime":1048.55,"endTime":1049.39,"body":"I think that's good."},{"speaker":"Christen Kelley","startTime":1049.39,"endTime":1052.45,"body":"One personal, one professional."},{"speaker":"Reid Holzworth","startTime":1052.45,"endTime":1054.58,"body":"How"},{"speaker":"Reid Holzworth","startTime":1052.45,"endTime":1054.58,"body":"about you, Kirsten?"},{"speaker":"Reid Holzworth","startTime":1054.58,"endTime":1055.877,"body":"You're in the thick of it, too."},{"speaker":"Christen Kelley","startTime":1055.877,"endTime":1057.71,"body":"Yeah,"},{"speaker":"Christen Kelley","startTime":1055.877,"endTime":1057.71,"body":"you stole my thunder."},{"speaker":"Christen Kelley","startTime":1057.71,"endTime":1058.21,"body":"[LAUGHS]"},{"speaker":"Reid Holzworth","startTime":1058.21,"endTime":1059.46,"body":"Yeah, totally."},{"speaker":"Reid Holzworth","startTime":1059.46,"endTime":1060.97,"body":"I totally stole your thunder."},{"speaker":"Reid Holzworth","startTime":1060.97,"endTime":1061.732,"body":"Yeah."},{"speaker":"Christen Kelley","startTime":1061.732,"endTime":1063.94,"body":"Because"},{"speaker":"Christen Kelley","startTime":1061.732,"endTime":1063.94,"body":"it's 45-minute speech that--"},{"speaker":"Christen Kelley","startTime":1063.94,"endTime":1065.783,"body":"[LAUGHS]"},{"speaker":"Christen Kelley","startTime":1065.783,"endTime":1066.7,"body":"He did all on his own."},{"speaker":"Christen Kelley","startTime":1070.36,"endTime":1072.7,"body":"No, I don't know."},{"speaker":"Christen Kelley","startTime":1072.7,"endTime":1074.957,"body":"The events, I think--"},{"speaker":"Christen Kelley","startTime":1074.957,"endTime":1077.29,"body":"I even say this when you do"},{"speaker":"Christen Kelley","startTime":1074.957,"endTime":1077.29,"body":"your podcast in person, too."},{"speaker":"Christen Kelley","startTime":1079.84,"endTime":1081.94,"body":"I mean, how you and I"},{"speaker":"Christen Kelley","startTime":1079.84,"endTime":1081.94,"body":"started working together,"},{"speaker":"Christen Kelley","startTime":1081.94,"endTime":1085.12,"body":"doing this podcast together,"},{"speaker":"Christen Kelley","startTime":1081.94,"endTime":1085.12,"body":"when we were not allowed"},{"speaker":"Christen Kelley","startTime":1085.12,"endTime":1086.695,"body":"to be in the same room, so."},{"speaker":"Christen Kelley","startTime":1089.65,"endTime":1095.08,"body":"I think this year, yes, things"},{"speaker":"Christen Kelley","startTime":1089.65,"endTime":1095.08,"body":"started to come back in '22."},{"speaker":"Christen Kelley","startTime":1095.08,"endTime":1097.442,"body":"But I think this year,"},{"speaker":"Christen Kelley","startTime":1095.08,"endTime":1097.442,"body":"in terms of in person."},{"speaker":"Christen Kelley","startTime":1097.442,"endTime":1099.58,"body":"InsurTech Boston."},{"speaker":"Christen Kelley","startTime":1099.58,"endTime":1101.68,"body":"While yes, we have"},{"speaker":"Christen Kelley","startTime":1099.58,"endTime":1101.68,"body":"been working on that,"},{"speaker":"Christen Kelley","startTime":1101.68,"endTime":1103.87,"body":"I think it had a"},{"speaker":"Christen Kelley","startTime":1101.68,"endTime":1103.87,"body":"different feel this year."},{"speaker":"Christen Kelley","startTime":1103.87,"endTime":1106.6,"body":"It was definitely more"},{"speaker":"Christen Kelley","startTime":1103.87,"endTime":1106.6,"body":"around the networking"},{"speaker":"Christen Kelley","startTime":1106.6,"endTime":1109.75,"body":"and bringing new"},{"speaker":"Christen Kelley","startTime":1106.6,"endTime":1109.75,"body":"people together."},{"speaker":"Christen Kelley","startTime":1109.75,"endTime":1118.36,"body":"IVANS Connect, being part of"},{"speaker":"Christen Kelley","startTime":1109.75,"endTime":1118.36,"body":"it before your organization"},{"speaker":"Christen Kelley","startTime":1118.36,"endTime":1122.585,"body":"came into to play"},{"speaker":"Christen Kelley","startTime":1118.36,"endTime":1122.585,"body":"to what it is now."},{"speaker":"Reid Holzworth","startTime":1122.585,"endTime":1123.46,"body":"Yeah."},{"speaker":"Christen Kelley","startTime":1123.46,"endTime":1125.77,"body":"I love"},{"speaker":"Christen Kelley","startTime":1123.46,"endTime":1125.77,"body":"the way that it's changed."},{"speaker":"Christen Kelley","startTime":1125.77,"endTime":1128.41,"body":"It almost changed"},{"speaker":"Christen Kelley","startTime":1125.77,"endTime":1128.41,"body":"from a place that you"},{"speaker":"Christen Kelley","startTime":1128.41,"endTime":1132.91,"body":"go to from a user perspective"},{"speaker":"Christen Kelley","startTime":1128.41,"endTime":1132.91,"body":"to learn about the nuts"},{"speaker":"Christen Kelley","startTime":1132.91,"endTime":1134.95,"body":"and bolts to"},{"speaker":"Christen Kelley","startTime":1132.91,"endTime":1134.95,"body":"something where you're"},{"speaker":"Christen Kelley","startTime":1134.95,"endTime":1137.17,"body":"thinking more high level."},{"speaker":"Christen Kelley","startTime":1137.17,"endTime":1140.14,"body":"I love being part of events that"},{"speaker":"Christen Kelley","startTime":1137.17,"endTime":1140.14,"body":"are like that, getting people"},{"speaker":"Christen Kelley","startTime":1140.14,"endTime":1142.04,"body":"to think outside the box."},{"speaker":"Reid Holzworth","startTime":1142.04,"endTime":1143.29,"body":"It's just fun."},{"speaker":"Reid Holzworth","startTime":1143.29,"endTime":1146.26,"body":"And there was a lot of"},{"speaker":"Reid Holzworth","startTime":1143.29,"endTime":1146.26,"body":"really great people there."},{"speaker":"Reid Holzworth","startTime":1146.26,"endTime":1151.06,"body":"And the content was"},{"speaker":"Reid Holzworth","startTime":1146.26,"endTime":1151.06,"body":"just all so well done."},{"speaker":"Reid Holzworth","startTime":1151.06,"endTime":1153.77,"body":"Some of these things that"},{"speaker":"Reid Holzworth","startTime":1151.06,"endTime":1153.77,"body":"you go to all the time,"},{"speaker":"Reid Holzworth","startTime":1153.77,"endTime":1155.77,"body":"I'm not just saying this"},{"speaker":"Reid Holzworth","startTime":1153.77,"endTime":1155.77,"body":"because we put it on,"},{"speaker":"Reid Holzworth","startTime":1155.77,"endTime":1157.76,"body":"but they could be so boring."},{"speaker":"Reid Holzworth","startTime":1157.76,"endTime":1160.43,"body":"It's the same old, same old"},{"speaker":"Reid Holzworth","startTime":1157.76,"endTime":1160.43,"body":"over and over and over again."},{"speaker":"Reid Holzworth","startTime":1160.43,"endTime":1162.16,"body":"So it was a great event."},{"speaker":"Reid Holzworth","startTime":1162.16,"endTime":1163.18,"body":"Really good."},{"speaker":"Reid Holzworth","startTime":1163.18,"endTime":1166.03,"body":"IVANS Connect, Applied Net, ITC."},{"speaker":"Reid Holzworth","startTime":1166.03,"endTime":1168.47,"body":"And then there was"},{"speaker":"Reid Holzworth","startTime":1166.03,"endTime":1168.47,"body":"something right after that."},{"speaker":"Reid Holzworth","startTime":1168.47,"endTime":1169.96,"body":"The next week or something."},{"speaker":"Reid Holzworth","startTime":1169.96,"endTime":1171.31,"body":"It was crazy."},{"speaker":"Reid Holzworth","startTime":1171.31,"endTime":1172.09,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":1172.09,"endTime":1173.32,"body":"Conference season."},{"speaker":"Reid Holzworth","startTime":1173.32,"endTime":1174.97,"body":"All the fun."},{"speaker":"Reid Holzworth","startTime":1174.97,"endTime":1175.47,"body":"Yeah."},{"speaker":"Reid Holzworth","startTime":1175.47,"endTime":1176.91,"body":"Well, I'm excited for next year."},{"speaker":"Reid Holzworth","startTime":1176.91,"endTime":1179.55,"body":"Next year is going to be"},{"speaker":"Reid Holzworth","startTime":1176.91,"endTime":1179.55,"body":"more of a fun year for me."},{"speaker":"Reid Holzworth","startTime":1179.55,"endTime":1180.84,"body":"That's what's up."},{"speaker":"Christen Kelley","startTime":1180.84,"endTime":1182.23,"body":"Well let's hope"},{"speaker":"Christen Kelley","startTime":1180.84,"endTime":1182.23,"body":"it's a fun year for everyone."},{"speaker":"Christen Kelley","startTime":1182.23,"endTime":1182.855,"body":"You should be--"},{"speaker":"Christen Kelley","startTime":1182.855,"endTime":1184.23,"body":"[LAUGHS]"},{"speaker":"Christen Kelley","startTime":1184.23,"endTime":1185.534,"body":"Just you."},{"speaker":"Christen Kelley","startTime":1185.534,"endTime":1187.744,"body":"[LAUGHS]"},{"speaker":"Christen Kelley","startTime":1187.744,"endTime":1189.18,"body":"No, I'm sure that"},{"speaker":"Christen Kelley","startTime":1187.744,"endTime":1189.18,"body":"there will be--"},{"speaker":"Christen Kelley","startTime":1189.18,"endTime":1190.93,"body":"we will have lots to"},{"speaker":"Christen Kelley","startTime":1189.18,"endTime":1190.93,"body":"talk about when we do"},{"speaker":"Christen Kelley","startTime":1190.93,"endTime":1193.17,"body":"this at the end of next year."},{"speaker":"Christen Kelley","startTime":1193.17,"endTime":1196.56,"body":"By the end of next"},{"speaker":"Christen Kelley","startTime":1193.17,"endTime":1196.56,"body":"year, geez, I'll"},{"speaker":"Christen Kelley","startTime":1196.56,"endTime":1200.43,"body":"probably be into our 80th"},{"speaker":"Christen Kelley","startTime":1196.56,"endTime":1200.43,"body":"episode somewhere in there, so."},{"speaker":"Reid Holzworth","startTime":1200.43,"endTime":1201.3,"body":"Wow."},{"speaker":"Reid Holzworth","startTime":1201.3,"endTime":1202.975,"body":"That's wild."},{"speaker":"Christen Kelley","startTime":1202.975,"endTime":1204.1,"body":"All right."},{"speaker":"Christen Kelley","startTime":1204.1,"endTime":1207.26,"body":"Well, to all of"},{"speaker":"Christen Kelley","startTime":1204.1,"endTime":1207.26,"body":"our listeners, we"},{"speaker":"Christen Kelley","startTime":1207.26,"endTime":1209.57,"body":"will hope you have"},{"speaker":"Christen Kelley","startTime":1207.26,"endTime":1209.57,"body":"a wonderful holiday."},{"speaker":"Christen Kelley","startTime":1209.57,"endTime":1214.64,"body":"And we will be back in 2024."},{"speaker":"Reid Holzworth","startTime":1214.64,"endTime":1216.51,"body":"Happy"},{"speaker":"Reid Holzworth","startTime":1214.64,"endTime":1216.51,"body":"holidays, everyone."},{"speaker":"Reid Holzworth","startTime":1216.51,"endTime":1218.01,"body":"Thank you for listening."},{"speaker":"Reid Holzworth","startTime":1218.01,"endTime":1219.29,"body":"Love this industry."},{"speaker":"Reid Holzworth","startTime":1219.29,"endTime":1220.79,"body":"Love you guys."},{"speaker":"Reid Holzworth","startTime":1220.79,"endTime":1222.38,"body":"Have a great new year."},{"speaker":"Reid Holzworth","startTime":1222.38,"endTime":1223.55,"body":"Celebrate."},{"speaker":"Reid Holzworth","startTime":1223.55,"endTime":1226.3,"body":"And we'll be talking"},{"speaker":"Reid Holzworth","startTime":1223.55,"endTime":1226.3,"body":"to you next year."}]}