{"version":"1.0.0","segments":[{"speaker":"LUKE MAGNAN","startTime":0.0,"endTime":2.25,"body":"You need to"},{"speaker":"LUKE MAGNAN","startTime":0.0,"endTime":2.25,"body":"have the confidence with what"},{"speaker":"LUKE MAGNAN","startTime":2.25,"endTime":4.07,"body":"you say to give people"},{"speaker":"LUKE MAGNAN","startTime":2.25,"endTime":4.07,"body":"faith that they've"},{"speaker":"LUKE MAGNAN","startTime":4.07,"endTime":7.61,"body":"got a safe place to operate in."},{"speaker":"SPEAKER 1","startTime":7.61,"endTime":10.01,"body":"This is the"},{"speaker":"SPEAKER 1","startTime":7.61,"endTime":10.01,"body":"Insurance Technology Podcast,"},{"speaker":"SPEAKER 1","startTime":10.01,"endTime":11.51,"body":"where we bring"},{"speaker":"SPEAKER 1","startTime":10.01,"endTime":11.51,"body":"interesting people"},{"speaker":"SPEAKER 1","startTime":11.51,"endTime":13.28,"body":"from across the"},{"speaker":"SPEAKER 1","startTime":11.51,"endTime":13.28,"body":"insurance ecosystem"},{"speaker":"SPEAKER 1","startTime":13.28,"endTime":14.9,"body":"to discuss and"},{"speaker":"SPEAKER 1","startTime":13.28,"endTime":14.9,"body":"debate technology's"},{"speaker":"SPEAKER 1","startTime":14.9,"endTime":16.83,"body":"impact on the industry."},{"speaker":"SPEAKER 1","startTime":16.83,"endTime":19.67,"body":"Join us each episode for"},{"speaker":"SPEAKER 1","startTime":16.83,"endTime":19.67,"body":"insights and best practices"},{"speaker":"SPEAKER 1","startTime":19.67,"endTime":23.01,"body":"from industry stewards"},{"speaker":"SPEAKER 1","startTime":19.67,"endTime":23.01,"body":"and tomorrow's innovators."},{"speaker":"SPEAKER 1","startTime":23.01,"endTime":25.88,"body":"Now, here's your"},{"speaker":"SPEAKER 1","startTime":23.01,"endTime":25.88,"body":"host, Reid Holzworth."},{"speaker":"REID HOLZWORTH","startTime":29.43,"endTime":31.93,"body":"Welcome to the"},{"speaker":"REID HOLZWORTH","startTime":29.43,"endTime":31.93,"body":"Insurance Technology Podcast."},{"speaker":"REID HOLZWORTH","startTime":31.93,"endTime":34.15,"body":"I'm your host, Reid Holzworth."},{"speaker":"REID HOLZWORTH","startTime":34.15,"endTime":36.352,"body":"Well, we're back"},{"speaker":"REID HOLZWORTH","startTime":34.15,"endTime":36.352,"body":"with Luke Magnan."},{"speaker":"REID HOLZWORTH","startTime":36.352,"endTime":37.81,"body":"In this episode,"},{"speaker":"REID HOLZWORTH","startTime":36.352,"endTime":37.81,"body":"we're going to get"},{"speaker":"REID HOLZWORTH","startTime":37.81,"endTime":40.93,"body":"into a bunch about"},{"speaker":"REID HOLZWORTH","startTime":37.81,"endTime":40.93,"body":"leadership and also"},{"speaker":"REID HOLZWORTH","startTime":40.93,"endTime":43.78,"body":"how Luke and his"},{"speaker":"REID HOLZWORTH","startTime":40.93,"endTime":43.78,"body":"company gives back."},{"speaker":"REID HOLZWORTH","startTime":43.78,"endTime":45.43,"body":"Really, really good stuff."},{"speaker":"REID HOLZWORTH","startTime":45.43,"endTime":46.21,"body":"Stay tuned."},{"speaker":"REID HOLZWORTH","startTime":46.21,"endTime":47.977,"body":"You're going to love it."},{"speaker":"REID HOLZWORTH","startTime":47.977,"endTime":50.31,"body":"If you could change one thing"},{"speaker":"REID HOLZWORTH","startTime":47.977,"endTime":50.31,"body":"in the insurance industry,"},{"speaker":"REID HOLZWORTH","startTime":50.31,"endTime":51.72,"body":"what would you change?"},{"speaker":"LUKE MAGNAN","startTime":51.72,"endTime":57.51,"body":"Yeah, look, I would"},{"speaker":"LUKE MAGNAN","startTime":51.72,"endTime":57.51,"body":"want the industry in the States"},{"speaker":"LUKE MAGNAN","startTime":57.51,"endTime":59.76,"body":"to do more cooperating."},{"speaker":"LUKE MAGNAN","startTime":59.76,"endTime":62.94,"body":"I think that insurers need"},{"speaker":"LUKE MAGNAN","startTime":59.76,"endTime":62.94,"body":"to cooperate with one another"},{"speaker":"LUKE MAGNAN","startTime":62.94,"endTime":64.26,"body":"where it makes sense."},{"speaker":"LUKE MAGNAN","startTime":64.26,"endTime":66.06,"body":"And I'm not going to talk about"},{"speaker":"LUKE MAGNAN","startTime":64.26,"endTime":66.06,"body":"the business side of that,"},{"speaker":"LUKE MAGNAN","startTime":66.06,"endTime":67.852,"body":"although I think there's"},{"speaker":"LUKE MAGNAN","startTime":66.06,"endTime":67.852,"body":"an argument there."},{"speaker":"LUKE MAGNAN","startTime":67.852,"endTime":69.45,"body":"But even on the"},{"speaker":"LUKE MAGNAN","startTime":67.852,"endTime":69.45,"body":"technology side, we"},{"speaker":"LUKE MAGNAN","startTime":69.45,"endTime":73.29,"body":"need to do a better job coming"},{"speaker":"LUKE MAGNAN","startTime":69.45,"endTime":73.29,"body":"together, making standards,"},{"speaker":"LUKE MAGNAN","startTime":73.29,"endTime":76.77,"body":"adopting each other's APIs."},{"speaker":"LUKE MAGNAN","startTime":76.77,"endTime":79.02,"body":"We just have to start"},{"speaker":"LUKE MAGNAN","startTime":76.77,"endTime":79.02,"body":"working together."},{"speaker":"LUKE MAGNAN","startTime":79.02,"endTime":81.93,"body":"Reid, your company,"},{"speaker":"LUKE MAGNAN","startTime":79.02,"endTime":81.93,"body":"IVANS, right,"},{"speaker":"LUKE MAGNAN","startTime":81.93,"endTime":85.71,"body":"the greatest story of"},{"speaker":"LUKE MAGNAN","startTime":81.93,"endTime":85.71,"body":"cooperation in the world."},{"speaker":"LUKE MAGNAN","startTime":85.71,"endTime":88.41,"body":"They did something so"},{"speaker":"LUKE MAGNAN","startTime":85.71,"endTime":88.41,"body":"revolutionary with Semsee"},{"speaker":"LUKE MAGNAN","startTime":88.41,"endTime":91.53,"body":"so much earlier than"},{"speaker":"LUKE MAGNAN","startTime":88.41,"endTime":91.53,"body":"anyone could have imagined."},{"speaker":"LUKE MAGNAN","startTime":91.53,"endTime":93.84,"body":"I think we need more"},{"speaker":"LUKE MAGNAN","startTime":91.53,"endTime":93.84,"body":"things like that,"},{"speaker":"LUKE MAGNAN","startTime":93.84,"endTime":95.97,"body":"and I'd like to see"},{"speaker":"LUKE MAGNAN","startTime":93.84,"endTime":95.97,"body":"that change, especially"},{"speaker":"LUKE MAGNAN","startTime":95.97,"endTime":98.5,"body":"for technology where so"},{"speaker":"LUKE MAGNAN","startTime":95.97,"endTime":98.5,"body":"much of it, like I said,"},{"speaker":"LUKE MAGNAN","startTime":98.5,"endTime":100.5,"body":"it's just a commodity,"},{"speaker":"LUKE MAGNAN","startTime":98.5,"endTime":100.5,"body":"it's a necessary evil."},{"speaker":"LUKE MAGNAN","startTime":100.5,"endTime":103.3,"body":"Let's come together and figure"},{"speaker":"LUKE MAGNAN","startTime":100.5,"endTime":103.3,"body":"out the best ways to do this."},{"speaker":"LUKE MAGNAN","startTime":103.3,"endTime":105.85,"body":"And that's what I would ask."},{"speaker":"REID HOLZWORTH","startTime":105.85,"endTime":108.4,"body":"Well, there"},{"speaker":"REID HOLZWORTH","startTime":105.85,"endTime":108.4,"body":"are organizations out there."},{"speaker":"REID HOLZWORTH","startTime":108.4,"endTime":111.22,"body":"I'm not going to name names, and"},{"speaker":"REID HOLZWORTH","startTime":108.4,"endTime":111.22,"body":"I'm laughingly saying there are"},{"speaker":"REID HOLZWORTH","startTime":111.22,"endTime":113.68,"body":"organizations out there that"},{"speaker":"REID HOLZWORTH","startTime":111.22,"endTime":113.68,"body":"have been around for a very"},{"speaker":"REID HOLZWORTH","startTime":113.68,"endTime":118.36,"body":"long time that should be doing"},{"speaker":"REID HOLZWORTH","startTime":113.68,"endTime":118.36,"body":"this type of stuff but really"},{"speaker":"REID HOLZWORTH","startTime":118.36,"endTime":118.99,"body":"don't."},{"speaker":"LUKE MAGNAN","startTime":118.99,"endTime":121.115,"body":"Well, I know"},{"speaker":"LUKE MAGNAN","startTime":118.99,"endTime":121.115,"body":"exactly who we're talking"},{"speaker":"LUKE MAGNAN","startTime":121.115,"endTime":123.58,"body":"about, and I want to"},{"speaker":"LUKE MAGNAN","startTime":121.115,"endTime":123.58,"body":"name names, but we won't."},{"speaker":"LUKE MAGNAN","startTime":123.58,"endTime":124.727,"body":"They boggle my mind."},{"speaker":"LUKE MAGNAN","startTime":124.727,"endTime":126.31,"body":"Yeah, OK, we'll just"},{"speaker":"LUKE MAGNAN","startTime":124.727,"endTime":126.31,"body":"leave it at that."},{"speaker":"LUKE MAGNAN","startTime":126.31,"endTime":129.443,"body":"I could not agree with you more."},{"speaker":"REID HOLZWORTH","startTime":129.443,"endTime":130.36,"body":"Right?"},{"speaker":"REID HOLZWORTH","startTime":130.36,"endTime":134.085,"body":"But I feel like, to your point,"},{"speaker":"REID HOLZWORTH","startTime":130.36,"endTime":134.085,"body":"I would agree with you there."},{"speaker":"REID HOLZWORTH","startTime":134.085,"endTime":136.46,"body":"I don't know if that's the"},{"speaker":"REID HOLZWORTH","startTime":134.085,"endTime":136.46,"body":"one thing that I would change,"},{"speaker":"REID HOLZWORTH","startTime":136.46,"endTime":139.81,"body":"but I think that this industry"},{"speaker":"REID HOLZWORTH","startTime":136.46,"endTime":139.81,"body":"does need that once again."},{"speaker":"REID HOLZWORTH","startTime":139.81,"endTime":142.39,"body":"And it needs to be in"},{"speaker":"REID HOLZWORTH","startTime":139.81,"endTime":142.39,"body":"a modern environment,"},{"speaker":"REID HOLZWORTH","startTime":142.39,"endTime":146.17,"body":"new crew, new leadership,"},{"speaker":"REID HOLZWORTH","startTime":142.39,"endTime":146.17,"body":"just different I think."},{"speaker":"REID HOLZWORTH","startTime":146.17,"endTime":147.157,"body":"It's a different world."},{"speaker":"LUKE MAGNAN","startTime":147.157,"endTime":148.99,"body":"And again,"},{"speaker":"LUKE MAGNAN","startTime":147.157,"endTime":148.99,"body":"I spent time working"},{"speaker":"LUKE MAGNAN","startTime":148.99,"endTime":150.58,"body":"for this company out of London."},{"speaker":"LUKE MAGNAN","startTime":150.58,"endTime":155.77,"body":"You look at how that industry"},{"speaker":"LUKE MAGNAN","startTime":150.58,"endTime":155.77,"body":"competes and yet collaborates--"},{"speaker":"LUKE MAGNAN","startTime":155.77,"endTime":158.2,"body":"and look, they got their own"},{"speaker":"LUKE MAGNAN","startTime":155.77,"endTime":158.2,"body":"issues with the London market"},{"speaker":"LUKE MAGNAN","startTime":158.2,"endTime":158.86,"body":"over there."},{"speaker":"LUKE MAGNAN","startTime":158.86,"endTime":162.7,"body":"But I don't know how"},{"speaker":"LUKE MAGNAN","startTime":158.86,"endTime":162.7,"body":"as a risk becomes"},{"speaker":"LUKE MAGNAN","startTime":162.7,"endTime":165.7,"body":"more and more complicated--"},{"speaker":"LUKE MAGNAN","startTime":162.7,"endTime":165.7,"body":"cyber is a perfect example,"},{"speaker":"LUKE MAGNAN","startTime":165.7,"endTime":169.45,"body":"as things start spiraling,"},{"speaker":"LUKE MAGNAN","startTime":165.7,"endTime":169.45,"body":"without some level of industry"},{"speaker":"LUKE MAGNAN","startTime":169.45,"endTime":171.79,"body":"cooperation, I don't"},{"speaker":"LUKE MAGNAN","startTime":169.45,"endTime":171.79,"body":"know how we're ever"},{"speaker":"LUKE MAGNAN","startTime":171.79,"endTime":175.06,"body":"going to retain the"},{"speaker":"LUKE MAGNAN","startTime":171.79,"endTime":175.06,"body":"hard-to-insure stuff versus it"},{"speaker":"LUKE MAGNAN","startTime":175.06,"endTime":178.67,"body":"going over to London so yeah."},{"speaker":"REID HOLZWORTH","startTime":178.67,"endTime":180.52,"body":"Yeah, all right."},{"speaker":"REID HOLZWORTH","startTime":180.52,"endTime":182.47,"body":"Any advice you have"},{"speaker":"REID HOLZWORTH","startTime":180.52,"endTime":182.47,"body":"for entrepreneurs"},{"speaker":"REID HOLZWORTH","startTime":182.47,"endTime":184.512,"body":"coming into our industry,"},{"speaker":"REID HOLZWORTH","startTime":182.47,"endTime":184.512,"body":"the insurance industry?"},{"speaker":"LUKE MAGNAN","startTime":184.512,"endTime":186.012,"body":"Yeah,"},{"speaker":"LUKE MAGNAN","startTime":184.512,"endTime":186.012,"body":"I mentioned this."},{"speaker":"LUKE MAGNAN","startTime":186.012,"endTime":187.06,"body":"Maybe I hinted at it."},{"speaker":"LUKE MAGNAN","startTime":187.06,"endTime":191.02,"body":"I think that you need to"},{"speaker":"LUKE MAGNAN","startTime":187.06,"endTime":191.02,"body":"spend time understanding"},{"speaker":"LUKE MAGNAN","startTime":191.02,"endTime":192.37,"body":"the industry, right?"},{"speaker":"LUKE MAGNAN","startTime":192.37,"endTime":193.63,"body":"I think that--"},{"speaker":"LUKE MAGNAN","startTime":193.63,"endTime":197.41,"body":"I bet that six months as"},{"speaker":"LUKE MAGNAN","startTime":193.63,"endTime":197.41,"body":"an underwriting assistant"},{"speaker":"LUKE MAGNAN","startTime":197.41,"endTime":200.38,"body":"would be the most valuable"},{"speaker":"LUKE MAGNAN","startTime":197.41,"endTime":200.38,"body":"education you could possibly"},{"speaker":"LUKE MAGNAN","startTime":200.38,"endTime":201.73,"body":"get to be doing this."},{"speaker":"LUKE MAGNAN","startTime":201.73,"endTime":205.45,"body":"I think that time really"},{"speaker":"LUKE MAGNAN","startTime":201.73,"endTime":205.45,"body":"getting deep in the industry--"},{"speaker":"LUKE MAGNAN","startTime":205.45,"endTime":207.95,"body":"and if you're going"},{"speaker":"LUKE MAGNAN","startTime":205.45,"endTime":207.95,"body":"to come in and say,"},{"speaker":"LUKE MAGNAN","startTime":207.95,"endTime":210.28,"body":"I'm going to be like a"},{"speaker":"LUKE MAGNAN","startTime":207.95,"endTime":210.28,"body":"renter's insurance guy,"},{"speaker":"LUKE MAGNAN","startTime":210.28,"endTime":211.93,"body":"maybe you don't need it."},{"speaker":"LUKE MAGNAN","startTime":211.93,"endTime":214.93,"body":"But I think that understanding"},{"speaker":"LUKE MAGNAN","startTime":211.93,"endTime":214.93,"body":"the more complicated things"},{"speaker":"LUKE MAGNAN","startTime":214.93,"endTime":216.43,"body":"is the most important thing."},{"speaker":"REID HOLZWORTH","startTime":216.43,"endTime":219.44,"body":"What does"},{"speaker":"REID HOLZWORTH","startTime":216.43,"endTime":219.44,"body":"being a leader mean to you?"},{"speaker":"LUKE MAGNAN","startTime":219.44,"endTime":222.535,"body":"Yeah, I"},{"speaker":"LUKE MAGNAN","startTime":219.44,"endTime":222.535,"body":"saw this on a list,"},{"speaker":"LUKE MAGNAN","startTime":222.535,"endTime":223.66,"body":"and I gave it some thought."},{"speaker":"LUKE MAGNAN","startTime":223.66,"endTime":225.82,"body":"So I think that for me--"},{"speaker":"LUKE MAGNAN","startTime":225.82,"endTime":230.08,"body":"I'll tell you, I think that I'm"},{"speaker":"LUKE MAGNAN","startTime":225.82,"endTime":230.08,"body":"like a reasonably OK leader,"},{"speaker":"LUKE MAGNAN","startTime":230.08,"endTime":231.88,"body":"but I know that I'm"},{"speaker":"LUKE MAGNAN","startTime":230.08,"endTime":231.88,"body":"a terrible manager."},{"speaker":"LUKE MAGNAN","startTime":231.88,"endTime":233.59,"body":"So I had to think about it a"},{"speaker":"LUKE MAGNAN","startTime":231.88,"endTime":233.59,"body":"little bit like, what does that"},{"speaker":"LUKE MAGNAN","startTime":233.59,"endTime":234.64,"body":"mean to me?"},{"speaker":"LUKE MAGNAN","startTime":234.64,"endTime":238.03,"body":"I think being a"},{"speaker":"LUKE MAGNAN","startTime":234.64,"endTime":238.03,"body":"leader is able to--"},{"speaker":"LUKE MAGNAN","startTime":238.03,"endTime":242.56,"body":"so a good leader is someone"},{"speaker":"LUKE MAGNAN","startTime":238.03,"endTime":242.56,"body":"who can infect the people"},{"speaker":"LUKE MAGNAN","startTime":242.56,"endTime":246.43,"body":"below them with their vision."},{"speaker":"LUKE MAGNAN","startTime":246.43,"endTime":248.5,"body":"If I've got"},{"speaker":"LUKE MAGNAN","startTime":246.43,"endTime":248.5,"body":"developers below me, I"},{"speaker":"LUKE MAGNAN","startTime":248.5,"endTime":250.0,"body":"don't need to tell"},{"speaker":"LUKE MAGNAN","startTime":248.5,"endTime":250.0,"body":"them how to code,"},{"speaker":"LUKE MAGNAN","startTime":250.0,"endTime":253.12,"body":"or I'm not going to sit there"},{"speaker":"LUKE MAGNAN","startTime":250.0,"endTime":253.12,"body":"and say be better at coding."},{"speaker":"LUKE MAGNAN","startTime":253.12,"endTime":254.98,"body":"But if I do a good"},{"speaker":"LUKE MAGNAN","startTime":253.12,"endTime":254.98,"body":"enough job saying"},{"speaker":"LUKE MAGNAN","startTime":254.98,"endTime":257.86,"body":"about how important it is"},{"speaker":"LUKE MAGNAN","startTime":254.98,"endTime":257.86,"body":"to make customers happy"},{"speaker":"LUKE MAGNAN","startTime":257.86,"endTime":262.06,"body":"or to always keep this in"},{"speaker":"LUKE MAGNAN","startTime":257.86,"endTime":262.06,"body":"mind at a relationship level,"},{"speaker":"LUKE MAGNAN","startTime":262.06,"endTime":264.71,"body":"just by it being in"},{"speaker":"LUKE MAGNAN","startTime":262.06,"endTime":264.71,"body":"conversation with me,"},{"speaker":"LUKE MAGNAN","startTime":264.71,"endTime":268.81,"body":"I can instill that in them as a"},{"speaker":"LUKE MAGNAN","startTime":264.71,"endTime":268.81,"body":"core part of what we're doing."},{"speaker":"LUKE MAGNAN","startTime":268.81,"endTime":269.53,"body":"That's a leader."},{"speaker":"LUKE MAGNAN","startTime":269.53,"endTime":272.71,"body":"It's about not just"},{"speaker":"LUKE MAGNAN","startTime":269.53,"endTime":272.71,"body":"communicating but really"},{"speaker":"LUKE MAGNAN","startTime":272.71,"endTime":275.83,"body":"passing down the things"},{"speaker":"LUKE MAGNAN","startTime":272.71,"endTime":275.83,"body":"that I'm passionate about"},{"speaker":"LUKE MAGNAN","startTime":275.83,"endTime":278.32,"body":"to the organization below me."},{"speaker":"LUKE MAGNAN","startTime":278.32,"endTime":280.45,"body":"That's what I think"},{"speaker":"LUKE MAGNAN","startTime":278.32,"endTime":280.45,"body":"a good leader is."},{"speaker":"REID HOLZWORTH","startTime":280.45,"endTime":282.995,"body":"Vision"},{"speaker":"REID HOLZWORTH","startTime":280.45,"endTime":282.995,"body":"casting, rallying the troops"},{"speaker":"REID HOLZWORTH","startTime":282.995,"endTime":283.495,"body":"essentially."},{"speaker":"LUKE MAGNAN","startTime":283.495,"endTime":283.84,"body":"Yeah."},{"speaker":"REID HOLZWORTH","startTime":283.84,"endTime":286.69,"body":"But not troops"},{"speaker":"REID HOLZWORTH","startTime":283.84,"endTime":286.69,"body":"in like a military kind of way"},{"speaker":"REID HOLZWORTH","startTime":286.69,"endTime":290.05,"body":"because you could argue that's"},{"speaker":"REID HOLZWORTH","startTime":286.69,"endTime":290.05,"body":"leadership but it's different."},{"speaker":"REID HOLZWORTH","startTime":290.05,"endTime":291.31,"body":"It's different."},{"speaker":"REID HOLZWORTH","startTime":291.31,"endTime":294.19,"body":"Those are just subordinates,"},{"speaker":"REID HOLZWORTH","startTime":291.31,"endTime":294.19,"body":"and it's different."},{"speaker":"LUKE MAGNAN","startTime":294.19,"endTime":299.32,"body":"Yeah, I give very"},{"speaker":"LUKE MAGNAN","startTime":294.19,"endTime":299.32,"body":"few prescriptive direction"},{"speaker":"LUKE MAGNAN","startTime":299.32,"endTime":300.1,"body":"or orders, right."},{"speaker":"LUKE MAGNAN","startTime":300.1,"endTime":301.933,"body":"I don't know that--"},{"speaker":"LUKE MAGNAN","startTime":300.1,"endTime":301.933,"body":"there's other people who"},{"speaker":"LUKE MAGNAN","startTime":301.933,"endTime":303.91,"body":"are better at that than me."},{"speaker":"LUKE MAGNAN","startTime":303.91,"endTime":307.06,"body":"If it's not-- if I'm not"},{"speaker":"LUKE MAGNAN","startTime":303.91,"endTime":307.06,"body":"telling people what to do,"},{"speaker":"LUKE MAGNAN","startTime":307.06,"endTime":310.51,"body":"I hope that I'm giving"},{"speaker":"LUKE MAGNAN","startTime":307.06,"endTime":310.51,"body":"them a foundation for how"},{"speaker":"LUKE MAGNAN","startTime":310.51,"endTime":311.29,"body":"they should do it."},{"speaker":"LUKE MAGNAN","startTime":311.29,"endTime":313.24,"body":"And that to me is"},{"speaker":"LUKE MAGNAN","startTime":311.29,"endTime":313.24,"body":"what a leader is,"},{"speaker":"LUKE MAGNAN","startTime":313.24,"endTime":314.8,"body":"what they should be"},{"speaker":"LUKE MAGNAN","startTime":313.24,"endTime":314.8,"body":"considering, what"},{"speaker":"LUKE MAGNAN","startTime":314.8,"endTime":316.925,"body":"should be important to them"},{"speaker":"LUKE MAGNAN","startTime":314.8,"endTime":316.925,"body":"while they're doing it."},{"speaker":"LUKE MAGNAN","startTime":316.925,"endTime":320.28,"body":"And that's what I"},{"speaker":"LUKE MAGNAN","startTime":316.925,"endTime":320.28,"body":"think a leader is."},{"speaker":"REID HOLZWORTH","startTime":320.28,"endTime":322.17,"body":"Are"},{"speaker":"REID HOLZWORTH","startTime":320.28,"endTime":322.17,"body":"you a leader, Luke?"},{"speaker":"REID HOLZWORTH","startTime":322.17,"endTime":324.705,"body":"Do you really truly"},{"speaker":"REID HOLZWORTH","startTime":322.17,"endTime":324.705,"body":"consider yourself a leader?"},{"speaker":"REID HOLZWORTH","startTime":327.418,"endTime":328.71,"body":"So this is a little bit loaded."},{"speaker":"REID HOLZWORTH","startTime":328.71,"endTime":332.88,"body":"I asked this because frankly,"},{"speaker":"REID HOLZWORTH","startTime":328.71,"endTime":332.88,"body":"myself, I'll speak for myself,"},{"speaker":"REID HOLZWORTH","startTime":332.88,"endTime":336.675,"body":"I just realized not that long"},{"speaker":"REID HOLZWORTH","startTime":332.88,"endTime":336.675,"body":"ago, truly, deep at my core,"},{"speaker":"REID HOLZWORTH","startTime":336.675,"endTime":338.46,"body":"I realized that I am a leader."},{"speaker":"REID HOLZWORTH","startTime":338.46,"endTime":340.77,"body":"And it took me a"},{"speaker":"REID HOLZWORTH","startTime":338.46,"endTime":340.77,"body":"really long time"},{"speaker":"REID HOLZWORTH","startTime":340.77,"endTime":343.05,"body":"to understand that"},{"speaker":"REID HOLZWORTH","startTime":340.77,"endTime":343.05,"body":"because I've spent"},{"speaker":"REID HOLZWORTH","startTime":343.05,"endTime":345.15,"body":"most of my career"},{"speaker":"REID HOLZWORTH","startTime":343.05,"endTime":345.15,"body":"just doing what I do,"},{"speaker":"REID HOLZWORTH","startTime":345.15,"endTime":346.77,"body":"managing people"},{"speaker":"REID HOLZWORTH","startTime":345.15,"endTime":346.77,"body":"and the whole nine."},{"speaker":"REID HOLZWORTH","startTime":346.77,"endTime":348.9,"body":"And I was leading and"},{"speaker":"REID HOLZWORTH","startTime":346.77,"endTime":348.9,"body":"I've always been a leader."},{"speaker":"REID HOLZWORTH","startTime":348.9,"endTime":350.085,"body":"But I never really--"},{"speaker":"REID HOLZWORTH","startTime":350.085,"endTime":351.96,"body":"I don't know, maybe it's"},{"speaker":"REID HOLZWORTH","startTime":350.085,"endTime":351.96,"body":"a self esteem thing."},{"speaker":"REID HOLZWORTH","startTime":351.96,"endTime":355.32,"body":"I don't know what it is, but I"},{"speaker":"REID HOLZWORTH","startTime":351.96,"endTime":355.32,"body":"never really truly saw myself"},{"speaker":"REID HOLZWORTH","startTime":355.32,"endTime":357.353,"body":"as a leader and I do now."},{"speaker":"LUKE MAGNAN","startTime":357.353,"endTime":358.77,"body":"Yeah,"},{"speaker":"LUKE MAGNAN","startTime":357.353,"endTime":358.77,"body":"I will tell you"},{"speaker":"LUKE MAGNAN","startTime":358.77,"endTime":360.81,"body":"why I do think"},{"speaker":"LUKE MAGNAN","startTime":358.77,"endTime":360.81,"body":"that I'm a leader,"},{"speaker":"LUKE MAGNAN","startTime":360.81,"endTime":362.47,"body":"but I'll tell you how I see it."},{"speaker":"LUKE MAGNAN","startTime":362.47,"endTime":365.58,"body":"So we've got three offices"},{"speaker":"LUKE MAGNAN","startTime":362.47,"endTime":365.58,"body":"here in Hartford, Connecticut."},{"speaker":"LUKE MAGNAN","startTime":365.58,"endTime":366.99,"body":"Our US people are based around."},{"speaker":"LUKE MAGNAN","startTime":366.99,"endTime":369.15,"body":"We got an office in"},{"speaker":"LUKE MAGNAN","startTime":366.99,"endTime":369.15,"body":"Montevideo, Uruguay,"},{"speaker":"LUKE MAGNAN","startTime":369.15,"endTime":372.54,"body":"and in Tbilisi, Georgia,"},{"speaker":"LUKE MAGNAN","startTime":369.15,"endTime":372.54,"body":"and Belgrade, Serbia now."},{"speaker":"LUKE MAGNAN","startTime":372.54,"endTime":374.58,"body":"When I'm here in"},{"speaker":"LUKE MAGNAN","startTime":372.54,"endTime":374.58,"body":"Hartford with the people"},{"speaker":"LUKE MAGNAN","startTime":374.58,"endTime":376.2,"body":"that I interact"},{"speaker":"LUKE MAGNAN","startTime":374.58,"endTime":376.2,"body":"with all the time,"},{"speaker":"LUKE MAGNAN","startTime":376.2,"endTime":378.93,"body":"I rarely feel like"},{"speaker":"LUKE MAGNAN","startTime":376.2,"endTime":378.93,"body":"a leader, right?"},{"speaker":"LUKE MAGNAN","startTime":378.93,"endTime":381.73,"body":"You know what, I feel like a"},{"speaker":"LUKE MAGNAN","startTime":378.93,"endTime":381.73,"body":"bad leader, sometimes almost"},{"speaker":"LUKE MAGNAN","startTime":381.73,"endTime":383.08,"body":"a little negative."},{"speaker":"LUKE MAGNAN","startTime":383.08,"endTime":387.7,"body":"It's when I get out to the"},{"speaker":"LUKE MAGNAN","startTime":383.08,"endTime":387.7,"body":"offices with people that"},{"speaker":"LUKE MAGNAN","startTime":387.7,"endTime":390.79,"body":"aren't so much in the"},{"speaker":"LUKE MAGNAN","startTime":387.7,"endTime":390.79,"body":"orbit of my day-to-day"},{"speaker":"LUKE MAGNAN","startTime":390.79,"endTime":393.64,"body":"where they are saying things"},{"speaker":"LUKE MAGNAN","startTime":390.79,"endTime":393.64,"body":"back to me where I'm like,"},{"speaker":"LUKE MAGNAN","startTime":393.64,"endTime":395.5,"body":"yes, this person is"},{"speaker":"LUKE MAGNAN","startTime":393.64,"endTime":395.5,"body":"so smart and I'm like."},{"speaker":"LUKE MAGNAN","startTime":395.5,"endTime":399.427,"body":"Or is what I'm"},{"speaker":"LUKE MAGNAN","startTime":395.5,"endTime":399.427,"body":"doing cascading down"},{"speaker":"LUKE MAGNAN","startTime":399.427,"endTime":401.26,"body":"to a level where that's"},{"speaker":"LUKE MAGNAN","startTime":399.427,"endTime":401.26,"body":"coming-- that's when"},{"speaker":"LUKE MAGNAN","startTime":401.26,"endTime":402.73,"body":"I feel like I'm a leader."},{"speaker":"LUKE MAGNAN","startTime":402.73,"endTime":404.47,"body":"So I guess it depends"},{"speaker":"LUKE MAGNAN","startTime":402.73,"endTime":404.47,"body":"on the day, right?"},{"speaker":"LUKE MAGNAN","startTime":404.47,"endTime":408.34,"body":"Like today here everyone's"},{"speaker":"LUKE MAGNAN","startTime":404.47,"endTime":408.34,"body":"going to be frustrated with me"},{"speaker":"LUKE MAGNAN","startTime":408.34,"endTime":411.04,"body":"for 100 different reasons when"},{"speaker":"LUKE MAGNAN","startTime":408.34,"endTime":411.04,"body":"I blow off meetings or whatever."},{"speaker":"LUKE MAGNAN","startTime":411.04,"endTime":412.16,"body":"I won't feel great."},{"speaker":"LUKE MAGNAN","startTime":412.16,"endTime":414.94,"body":"But I do think"},{"speaker":"LUKE MAGNAN","startTime":412.16,"endTime":414.94,"body":"that at some level,"},{"speaker":"LUKE MAGNAN","startTime":414.94,"endTime":419.02,"body":"my vision is shaping"},{"speaker":"LUKE MAGNAN","startTime":414.94,"endTime":419.02,"body":"organizational behavior"},{"speaker":"LUKE MAGNAN","startTime":419.02,"endTime":419.882,"body":"at all levels."},{"speaker":"LUKE MAGNAN","startTime":419.882,"endTime":422.215,"body":"And what I do see that, I"},{"speaker":"LUKE MAGNAN","startTime":419.882,"endTime":422.215,"body":"feel pretty good about myself,"},{"speaker":"LUKE MAGNAN","startTime":422.215,"endTime":422.78,"body":"I guess."},{"speaker":"REID HOLZWORTH","startTime":422.78,"endTime":424.53,"body":"I think"},{"speaker":"REID HOLZWORTH","startTime":422.78,"endTime":424.53,"body":"for the listeners,"},{"speaker":"REID HOLZWORTH","startTime":424.53,"endTime":426.84,"body":"leadership is so much"},{"speaker":"REID HOLZWORTH","startTime":424.53,"endTime":426.84,"body":"bigger even than just"},{"speaker":"REID HOLZWORTH","startTime":426.84,"endTime":427.68,"body":"in the workplace."},{"speaker":"REID HOLZWORTH","startTime":427.68,"endTime":430.23,"body":"I think as a leader"},{"speaker":"REID HOLZWORTH","startTime":427.68,"endTime":430.23,"body":"of people, you"},{"speaker":"REID HOLZWORTH","startTime":430.23,"endTime":433.29,"body":"don't have to necessarily"},{"speaker":"REID HOLZWORTH","startTime":430.23,"endTime":433.29,"body":"be in a leadership position"},{"speaker":"REID HOLZWORTH","startTime":433.29,"endTime":437.16,"body":"per se within an organization"},{"speaker":"REID HOLZWORTH","startTime":433.29,"endTime":437.16,"body":"to still be a leader."},{"speaker":"REID HOLZWORTH","startTime":437.16,"endTime":439.78,"body":"You can be the leader"},{"speaker":"REID HOLZWORTH","startTime":437.16,"endTime":439.78,"body":"of your pack at home."},{"speaker":"REID HOLZWORTH","startTime":439.78,"endTime":442.66,"body":"There's so many ways"},{"speaker":"REID HOLZWORTH","startTime":439.78,"endTime":442.66,"body":"to look at that."},{"speaker":"REID HOLZWORTH","startTime":442.66,"endTime":444.69,"body":"But no, that's really good."},{"speaker":"REID HOLZWORTH","startTime":444.69,"endTime":449.76,"body":"So what do you think is the most"},{"speaker":"REID HOLZWORTH","startTime":444.69,"endTime":449.76,"body":"important trait a leader should"},{"speaker":"REID HOLZWORTH","startTime":449.76,"endTime":452.29,"body":"have?"},{"speaker":"LUKE MAGNAN","startTime":452.29,"endTime":456.56,"body":"Yeah,"},{"speaker":"LUKE MAGNAN","startTime":452.29,"endTime":456.56,"body":"man, I got to say--"},{"speaker":"LUKE MAGNAN","startTime":456.56,"endTime":458.12,"body":"and maybe this is"},{"speaker":"LUKE MAGNAN","startTime":456.56,"endTime":458.12,"body":"just because it's"},{"speaker":"LUKE MAGNAN","startTime":458.12,"endTime":461.43,"body":"a trait people ascribe"},{"speaker":"LUKE MAGNAN","startTime":458.12,"endTime":461.43,"body":"to me often negatively."},{"speaker":"LUKE MAGNAN","startTime":461.43,"endTime":463.19,"body":"I think that it's confidence."},{"speaker":"LUKE MAGNAN","startTime":463.19,"endTime":466.98,"body":"I think that you don't"},{"speaker":"LUKE MAGNAN","startTime":463.19,"endTime":466.98,"body":"always have to be right,"},{"speaker":"LUKE MAGNAN","startTime":466.98,"endTime":470.82,"body":"and you don't always have"},{"speaker":"LUKE MAGNAN","startTime":466.98,"endTime":470.82,"body":"to be the most cogent."},{"speaker":"LUKE MAGNAN","startTime":470.82,"endTime":473.88,"body":"But you have to be confident."},{"speaker":"LUKE MAGNAN","startTime":473.88,"endTime":475.29,"body":"People are coming"},{"speaker":"LUKE MAGNAN","startTime":473.88,"endTime":475.29,"body":"to work, right?"},{"speaker":"LUKE MAGNAN","startTime":475.29,"endTime":476.665,"body":"I am not-- and"},{"speaker":"LUKE MAGNAN","startTime":475.29,"endTime":476.665,"body":"maybe this is just"},{"speaker":"LUKE MAGNAN","startTime":476.665,"endTime":478.17,"body":"from a professional perspective."},{"speaker":"LUKE MAGNAN","startTime":478.17,"endTime":481.86,"body":"Nobody's life depends on"},{"speaker":"LUKE MAGNAN","startTime":478.17,"endTime":481.86,"body":"me, but their paychecks do,"},{"speaker":"LUKE MAGNAN","startTime":481.86,"endTime":483.06,"body":"their careers do."},{"speaker":"LUKE MAGNAN","startTime":483.06,"endTime":486.09,"body":"And I think that you need to"},{"speaker":"LUKE MAGNAN","startTime":483.06,"endTime":486.09,"body":"have the confidence with what"},{"speaker":"LUKE MAGNAN","startTime":486.09,"endTime":487.95,"body":"you say to give people"},{"speaker":"LUKE MAGNAN","startTime":486.09,"endTime":487.95,"body":"faith that they've"},{"speaker":"LUKE MAGNAN","startTime":487.95,"endTime":490.41,"body":"got a safe place to"},{"speaker":"LUKE MAGNAN","startTime":487.95,"endTime":490.41,"body":"operate in, right?"},{"speaker":"LUKE MAGNAN","startTime":490.41,"endTime":492.03,"body":"I think that if"},{"speaker":"LUKE MAGNAN","startTime":490.41,"endTime":492.03,"body":"you're not confident,"},{"speaker":"LUKE MAGNAN","startTime":492.03,"endTime":494.28,"body":"that's what makes people get a"},{"speaker":"LUKE MAGNAN","startTime":492.03,"endTime":494.28,"body":"little squirrelly when you're"},{"speaker":"LUKE MAGNAN","startTime":494.28,"endTime":496.453,"body":"going over a little bit of"},{"speaker":"LUKE MAGNAN","startTime":494.28,"endTime":496.453,"body":"speed bump, bumpy terrain"},{"speaker":"LUKE MAGNAN","startTime":496.453,"endTime":498.12,"body":"and they're like, I"},{"speaker":"LUKE MAGNAN","startTime":496.453,"endTime":498.12,"body":"don't know about it."},{"speaker":"LUKE MAGNAN","startTime":498.12,"endTime":500.34,"body":"I think being confident"},{"speaker":"LUKE MAGNAN","startTime":498.12,"endTime":500.34,"body":"in what you're saying"},{"speaker":"LUKE MAGNAN","startTime":500.34,"endTime":503.01,"body":"and having whatever's required"},{"speaker":"LUKE MAGNAN","startTime":500.34,"endTime":503.01,"body":"inside of you to be confident,"},{"speaker":"LUKE MAGNAN","startTime":503.01,"endTime":503.94,"body":"like, I've thought"},{"speaker":"LUKE MAGNAN","startTime":503.01,"endTime":503.94,"body":"through this enough."},{"speaker":"LUKE MAGNAN","startTime":503.94,"endTime":504.51,"body":"I'm there."},{"speaker":"LUKE MAGNAN","startTime":504.51,"endTime":506.67,"body":"That confidence I"},{"speaker":"LUKE MAGNAN","startTime":504.51,"endTime":506.67,"body":"think is probably--"},{"speaker":"LUKE MAGNAN","startTime":506.67,"endTime":509.01,"body":"I don't know how you could"},{"speaker":"LUKE MAGNAN","startTime":506.67,"endTime":509.01,"body":"be a leader without it quite"},{"speaker":"LUKE MAGNAN","startTime":509.01,"endTime":509.82,"body":"honestly."},{"speaker":"REID HOLZWORTH","startTime":509.82,"endTime":513.94,"body":"So how do"},{"speaker":"REID HOLZWORTH","startTime":509.82,"endTime":513.94,"body":"you define success, Luke?"},{"speaker":"LUKE MAGNAN","startTime":513.94,"endTime":517.27,"body":"Yeah,"},{"speaker":"LUKE MAGNAN","startTime":513.94,"endTime":517.27,"body":"that's a good one."},{"speaker":"LUKE MAGNAN","startTime":517.27,"endTime":519.61,"body":"I think there was a big"},{"speaker":"LUKE MAGNAN","startTime":517.27,"endTime":519.61,"body":"time in my life where"},{"speaker":"LUKE MAGNAN","startTime":519.61,"endTime":522.88,"body":"it was like the things I had"},{"speaker":"LUKE MAGNAN","startTime":519.61,"endTime":522.88,"body":"or the things that I could do."},{"speaker":"LUKE MAGNAN","startTime":522.88,"endTime":524.72,"body":"I don't think that's"},{"speaker":"LUKE MAGNAN","startTime":522.88,"endTime":524.72,"body":"what it is anymore."},{"speaker":"LUKE MAGNAN","startTime":524.72,"endTime":527.68,"body":"I think it's the"},{"speaker":"LUKE MAGNAN","startTime":524.72,"endTime":527.68,"body":"level of enjoyment"},{"speaker":"LUKE MAGNAN","startTime":527.68,"endTime":531.63,"body":"that I can pull from"},{"speaker":"LUKE MAGNAN","startTime":527.68,"endTime":531.63,"body":"my life measured"},{"speaker":"LUKE MAGNAN","startTime":531.63,"endTime":534.69,"body":"against the level of stress"},{"speaker":"LUKE MAGNAN","startTime":531.63,"endTime":534.69,"body":"and anxiety and unhappiness"},{"speaker":"LUKE MAGNAN","startTime":534.69,"endTime":535.74,"body":"I have in my life."},{"speaker":"LUKE MAGNAN","startTime":535.74,"endTime":537.75,"body":"As long as I'm in"},{"speaker":"LUKE MAGNAN","startTime":535.74,"endTime":537.75,"body":"the positive there,"},{"speaker":"LUKE MAGNAN","startTime":537.75,"endTime":539.14,"body":"I think that that's successful."},{"speaker":"LUKE MAGNAN","startTime":539.14,"endTime":542.79,"body":"So look, listen, good times, bad"},{"speaker":"LUKE MAGNAN","startTime":539.14,"endTime":542.79,"body":"times owning your own company"},{"speaker":"LUKE MAGNAN","startTime":542.79,"endTime":546.24,"body":"but it just gives"},{"speaker":"LUKE MAGNAN","startTime":542.79,"endTime":546.24,"body":"me such flexibility"},{"speaker":"LUKE MAGNAN","startTime":546.24,"endTime":548.34,"body":"to focus on what I want"},{"speaker":"LUKE MAGNAN","startTime":546.24,"endTime":548.34,"body":"to focus on in life"},{"speaker":"LUKE MAGNAN","startTime":548.34,"endTime":549.58,"body":"and to make my own decisions."},{"speaker":"LUKE MAGNAN","startTime":549.58,"endTime":551.52,"body":"And I think that"},{"speaker":"LUKE MAGNAN","startTime":549.58,"endTime":551.52,"body":"that's the bigger"},{"speaker":"LUKE MAGNAN","startTime":551.52,"endTime":556.48,"body":"part of what defines success"},{"speaker":"LUKE MAGNAN","startTime":551.52,"endTime":556.48,"body":"for me than anything else."},{"speaker":"REID HOLZWORTH","startTime":556.48,"endTime":558.84,"body":"What do"},{"speaker":"REID HOLZWORTH","startTime":556.48,"endTime":558.84,"body":"you do for fun right now?"},{"speaker":"LUKE MAGNAN","startTime":558.84,"endTime":563.88,"body":"Oh, yeah, so"},{"speaker":"LUKE MAGNAN","startTime":558.84,"endTime":563.88,"body":"I'm really into photography."},{"speaker":"LUKE MAGNAN","startTime":563.88,"endTime":567.515,"body":"I'm a real avid"},{"speaker":"LUKE MAGNAN","startTime":563.88,"endTime":567.515,"body":"passionate photographer."},{"speaker":"REID HOLZWORTH","startTime":567.515,"endTime":569.64,"body":"Are you"},{"speaker":"REID HOLZWORTH","startTime":567.515,"endTime":569.64,"body":"the guy with all the camera"},{"speaker":"REID HOLZWORTH","startTime":569.64,"endTime":572.22,"body":"and all the things, all the"},{"speaker":"REID HOLZWORTH","startTime":569.64,"endTime":572.22,"body":"lenses and stuff or like iPhone"},{"speaker":"REID HOLZWORTH","startTime":572.22,"endTime":572.93,"body":"photography?"},{"speaker":"LUKE MAGNAN","startTime":572.93,"endTime":574.68,"body":"Oh, no,"},{"speaker":"LUKE MAGNAN","startTime":572.93,"endTime":574.68,"body":"no, no, like a camera"},{"speaker":"LUKE MAGNAN","startTime":574.68,"endTime":578.54,"body":"but the douchiest, most"},{"speaker":"LUKE MAGNAN","startTime":574.68,"endTime":578.54,"body":"hard-to-use camera."},{"speaker":"LUKE MAGNAN","startTime":578.54,"endTime":581.4,"body":"I'm a Leica camera guy"},{"speaker":"LUKE MAGNAN","startTime":578.54,"endTime":581.4,"body":"for anyone that knows."},{"speaker":"LUKE MAGNAN","startTime":581.4,"endTime":586.89,"body":"No, the camera with the lenses"},{"speaker":"LUKE MAGNAN","startTime":581.4,"endTime":586.89,"body":"but small and unreasonably"},{"speaker":"LUKE MAGNAN","startTime":586.89,"endTime":590.28,"body":"hard-to-use successfully"},{"speaker":"LUKE MAGNAN","startTime":586.89,"endTime":590.28,"body":"for no apparent upside,"},{"speaker":"LUKE MAGNAN","startTime":590.28,"endTime":591.66,"body":"just for the benefits of it."},{"speaker":"LUKE MAGNAN","startTime":591.66,"endTime":593.94,"body":"But no, I'm into photography."},{"speaker":"LUKE MAGNAN","startTime":593.94,"endTime":597.27,"body":"I'm a bicyclist, although I"},{"speaker":"LUKE MAGNAN","startTime":593.94,"endTime":597.27,"body":"think that I'm pretty much done"},{"speaker":"LUKE MAGNAN","startTime":597.27,"endTime":599.01,"body":"for the season here."},{"speaker":"LUKE MAGNAN","startTime":599.01,"endTime":600.57,"body":"I still play video games."},{"speaker":"LUKE MAGNAN","startTime":600.57,"endTime":603.69,"body":"I'm a Dungeons and Dragons guy."},{"speaker":"LUKE MAGNAN","startTime":603.69,"endTime":607.38,"body":"A lot of nerdy pursuits,"},{"speaker":"LUKE MAGNAN","startTime":603.69,"endTime":607.38,"body":"I'm still there."},{"speaker":"LUKE MAGNAN","startTime":607.38,"endTime":611.25,"body":"Yeah, I'm very involved in"},{"speaker":"LUKE MAGNAN","startTime":607.38,"endTime":611.25,"body":"watching youth sports right"},{"speaker":"LUKE MAGNAN","startTime":611.25,"endTime":611.75,"body":"now."},{"speaker":"LUKE MAGNAN","startTime":611.75,"endTime":613.125,"body":"I don't know that"},{"speaker":"LUKE MAGNAN","startTime":611.75,"endTime":613.125,"body":"that's a hobby,"},{"speaker":"LUKE MAGNAN","startTime":613.125,"endTime":615.6,"body":"but it is something that eats"},{"speaker":"LUKE MAGNAN","startTime":613.125,"endTime":615.6,"body":"up a lot of my time so yeah."},{"speaker":"REID HOLZWORTH","startTime":615.6,"endTime":617.67,"body":"Yeah,"},{"speaker":"REID HOLZWORTH","startTime":615.6,"endTime":617.67,"body":"that's a good-- yeah,"},{"speaker":"REID HOLZWORTH","startTime":617.67,"endTime":620.99,"body":"that's a good way to put it."},{"speaker":"REID HOLZWORTH","startTime":620.99,"endTime":621.88,"body":"That's awesome, man."},{"speaker":"REID HOLZWORTH","startTime":621.88,"endTime":622.78,"body":"That's awesome."},{"speaker":"REID HOLZWORTH","startTime":622.78,"endTime":626.39,"body":"Yeah, so if could-- if you"},{"speaker":"REID HOLZWORTH","startTime":622.78,"endTime":626.39,"body":"had all the time in the world,"},{"speaker":"REID HOLZWORTH","startTime":626.39,"endTime":628.39,"body":"what would you be"},{"speaker":"REID HOLZWORTH","startTime":626.39,"endTime":628.39,"body":"spending your time doing?"},{"speaker":"LUKE MAGNAN","startTime":628.39,"endTime":631.4,"body":"Yeah,"},{"speaker":"LUKE MAGNAN","startTime":628.39,"endTime":631.4,"body":"so I've got a place--"},{"speaker":"LUKE MAGNAN","startTime":631.4,"endTime":634.03,"body":"I've got a place out"},{"speaker":"LUKE MAGNAN","startTime":631.4,"endTime":634.03,"body":"in Maine, and it's"},{"speaker":"LUKE MAGNAN","startTime":634.03,"endTime":636.91,"body":"on the coast but not the"},{"speaker":"LUKE MAGNAN","startTime":634.03,"endTime":636.91,"body":"fancy part of the coast."},{"speaker":"LUKE MAGNAN","startTime":636.91,"endTime":640.03,"body":"It is way down east so far away."},{"speaker":"LUKE MAGNAN","startTime":640.03,"endTime":643.75,"body":"And in that town there's"},{"speaker":"LUKE MAGNAN","startTime":640.03,"endTime":643.75,"body":"a bar and two restaurants,"},{"speaker":"LUKE MAGNAN","startTime":643.75,"endTime":647.41,"body":"and I've got my little"},{"speaker":"LUKE MAGNAN","startTime":643.75,"endTime":647.41,"body":"place, and I would be there."},{"speaker":"LUKE MAGNAN","startTime":647.41,"endTime":650.138,"body":"And what I would be doing"},{"speaker":"LUKE MAGNAN","startTime":647.41,"endTime":650.138,"body":"is like a real question."},{"speaker":"LUKE MAGNAN","startTime":650.138,"endTime":650.68,"body":"I don't know."},{"speaker":"LUKE MAGNAN","startTime":650.68,"endTime":653.29,"body":"Maybe I'd get into ice"},{"speaker":"LUKE MAGNAN","startTime":650.68,"endTime":653.29,"body":"fishing or maybe there."},{"speaker":"LUKE MAGNAN","startTime":653.29,"endTime":655.9,"body":"But I would be away"},{"speaker":"LUKE MAGNAN","startTime":653.29,"endTime":655.9,"body":"from everything,"},{"speaker":"LUKE MAGNAN","startTime":655.9,"endTime":658.33,"body":"and I would be"},{"speaker":"LUKE MAGNAN","startTime":655.9,"endTime":658.33,"body":"living my life there."},{"speaker":"LUKE MAGNAN","startTime":658.33,"endTime":659.53,"body":"I really feel--"},{"speaker":"LUKE MAGNAN","startTime":659.53,"endTime":662.38,"body":"I'm a big reader,"},{"speaker":"LUKE MAGNAN","startTime":659.53,"endTime":662.38,"body":"nothing of any interest,"},{"speaker":"LUKE MAGNAN","startTime":662.38,"endTime":665.05,"body":"like spaceships and wizards."},{"speaker":"LUKE MAGNAN","startTime":665.05,"endTime":668.44,"body":"But I feel like I have a book in"},{"speaker":"LUKE MAGNAN","startTime":665.05,"endTime":668.44,"body":"me, not to publish or anything,"},{"speaker":"LUKE MAGNAN","startTime":668.44,"endTime":670.09,"body":"but I do feel like"},{"speaker":"LUKE MAGNAN","startTime":668.44,"endTime":670.09,"body":"I got a book in me."},{"speaker":"LUKE MAGNAN","startTime":670.09,"endTime":672.07,"body":"Maybe I would write,"},{"speaker":"LUKE MAGNAN","startTime":670.09,"endTime":672.07,"body":"but I know that somebody"},{"speaker":"LUKE MAGNAN","startTime":672.07,"endTime":674.45,"body":"on the last podcast"},{"speaker":"LUKE MAGNAN","startTime":672.07,"endTime":674.45,"body":"said that same thing."},{"speaker":"LUKE MAGNAN","startTime":674.45,"endTime":677.23,"body":"So I don't want"},{"speaker":"LUKE MAGNAN","startTime":674.45,"endTime":677.23,"body":"to lead with that."},{"speaker":"REID HOLZWORTH","startTime":677.23,"endTime":678.84,"body":"How"},{"speaker":"REID HOLZWORTH","startTime":677.23,"endTime":678.84,"body":"do you give back?"},{"speaker":"REID HOLZWORTH","startTime":678.84,"endTime":679.92,"body":"Do you give back?"},{"speaker":"REID HOLZWORTH","startTime":679.92,"endTime":681.885,"body":"And what does give"},{"speaker":"REID HOLZWORTH","startTime":679.92,"endTime":681.885,"body":"back mean to you?"},{"speaker":"LUKE MAGNAN","startTime":681.885,"endTime":683.76,"body":"So I will"},{"speaker":"LUKE MAGNAN","startTime":681.885,"endTime":683.76,"body":"tell you when we first"},{"speaker":"LUKE MAGNAN","startTime":683.76,"endTime":685.74,"body":"started this"},{"speaker":"LUKE MAGNAN","startTime":683.76,"endTime":685.74,"body":"company, we very much"},{"speaker":"LUKE MAGNAN","startTime":685.74,"endTime":690.45,"body":"wanted to be like one of these"},{"speaker":"LUKE MAGNAN","startTime":685.74,"endTime":690.45,"body":"socially responsible startup"},{"speaker":"LUKE MAGNAN","startTime":690.45,"endTime":691.8,"body":"companies."},{"speaker":"LUKE MAGNAN","startTime":691.8,"endTime":693.45,"body":"We were going to give back."},{"speaker":"LUKE MAGNAN","startTime":693.45,"endTime":695.12,"body":"We were going to"},{"speaker":"LUKE MAGNAN","startTime":693.45,"endTime":695.12,"body":"involve things, and not"},{"speaker":"LUKE MAGNAN","startTime":695.12,"endTime":696.87,"body":"just from a charitable"},{"speaker":"LUKE MAGNAN","startTime":695.12,"endTime":696.87,"body":"giving perspective,"},{"speaker":"LUKE MAGNAN","startTime":696.87,"endTime":698.88,"body":"but we wanted to do"},{"speaker":"LUKE MAGNAN","startTime":696.87,"endTime":698.88,"body":"something more fundamental."},{"speaker":"LUKE MAGNAN","startTime":698.88,"endTime":702.78,"body":"But then the dollars and the"},{"speaker":"LUKE MAGNAN","startTime":698.88,"endTime":702.78,"body":"reality of dollars and cents"},{"speaker":"LUKE MAGNAN","startTime":702.78,"endTime":703.33,"body":"catch up."},{"speaker":"LUKE MAGNAN","startTime":703.33,"endTime":704.73,"body":"And when you're trying"},{"speaker":"LUKE MAGNAN","startTime":703.33,"endTime":704.73,"body":"to build something,"},{"speaker":"LUKE MAGNAN","startTime":704.73,"endTime":706.24,"body":"it's easy to lose sight of that."},{"speaker":"LUKE MAGNAN","startTime":706.24,"endTime":708.78,"body":"But this year we really--"},{"speaker":"LUKE MAGNAN","startTime":708.78,"endTime":710.91,"body":"end of last year,"},{"speaker":"LUKE MAGNAN","startTime":708.78,"endTime":710.91,"body":"this year, we're"},{"speaker":"LUKE MAGNAN","startTime":710.91,"endTime":713.97,"body":"really doing our first"},{"speaker":"LUKE MAGNAN","startTime":710.91,"endTime":713.97,"body":"thing that I really"},{"speaker":"LUKE MAGNAN","startTime":713.97,"endTime":716.13,"body":"consider giving back."},{"speaker":"LUKE MAGNAN","startTime":716.13,"endTime":720.6,"body":"We're working with a"},{"speaker":"LUKE MAGNAN","startTime":716.13,"endTime":720.6,"body":"not-for-profit organization"},{"speaker":"LUKE MAGNAN","startTime":720.6,"endTime":727.2,"body":"to build out a US-based"},{"speaker":"LUKE MAGNAN","startTime":720.6,"endTime":727.2,"body":"testing team with people--"},{"speaker":"LUKE MAGNAN","startTime":727.2,"endTime":729.15,"body":"staff by people with"},{"speaker":"LUKE MAGNAN","startTime":727.2,"endTime":729.15,"body":"neurodivergence."},{"speaker":"LUKE MAGNAN","startTime":729.15,"endTime":731.7,"body":"I think that for anyone"},{"speaker":"LUKE MAGNAN","startTime":729.15,"endTime":731.7,"body":"that's spent time anywhere--"},{"speaker":"REID HOLZWORTH","startTime":731.7,"endTime":733.2,"body":"What does that mean?"},{"speaker":"REID HOLZWORTH","startTime":733.2,"endTime":733.825,"body":"Say that again."},{"speaker":"REID HOLZWORTH","startTime":733.825,"endTime":735.48,"body":"What does that mean, neuro what?"},{"speaker":"LUKE MAGNAN","startTime":735.48,"endTime":737.35,"body":"Neurodivergent"},{"speaker":"LUKE MAGNAN","startTime":735.48,"endTime":737.35,"body":"professionals,"},{"speaker":"LUKE MAGNAN","startTime":737.35,"endTime":739.44,"body":"neurodivergent folks."},{"speaker":"REID HOLZWORTH","startTime":739.44,"endTime":740.44,"body":"Got you."},{"speaker":"LUKE MAGNAN","startTime":740.44,"endTime":742.51,"body":"Doing"},{"speaker":"LUKE MAGNAN","startTime":740.44,"endTime":742.51,"body":"quality assurance testing."},{"speaker":"LUKE MAGNAN","startTime":742.51,"endTime":745.48,"body":"I think that quality assurance"},{"speaker":"LUKE MAGNAN","startTime":742.51,"endTime":745.48,"body":"testing has become a commodity."},{"speaker":"LUKE MAGNAN","startTime":745.48,"endTime":748.87,"body":"I think that some big guys"},{"speaker":"LUKE MAGNAN","startTime":745.48,"endTime":748.87,"body":"offshore do a lot of it."},{"speaker":"LUKE MAGNAN","startTime":748.87,"endTime":751.33,"body":"I wonder if anyone's"},{"speaker":"LUKE MAGNAN","startTime":748.87,"endTime":751.33,"body":"really happy with that,"},{"speaker":"LUKE MAGNAN","startTime":751.33,"endTime":753.283,"body":"but there's such a--"},{"speaker":"REID HOLZWORTH","startTime":753.283,"endTime":754.45,"body":"Interesting."},{"speaker":"LUKE MAGNAN","startTime":754.45,"endTime":755.29,"body":"--there's"},{"speaker":"LUKE MAGNAN","startTime":754.45,"endTime":755.29,"body":"something that"},{"speaker":"LUKE MAGNAN","startTime":755.29,"endTime":756.97,"body":"comes together so"},{"speaker":"LUKE MAGNAN","startTime":755.29,"endTime":756.97,"body":"well with people who"},{"speaker":"LUKE MAGNAN","startTime":756.97,"endTime":758.83,"body":"could be very detail-focused."},{"speaker":"LUKE MAGNAN","startTime":758.83,"endTime":760.45,"body":"They can get really"},{"speaker":"LUKE MAGNAN","startTime":758.83,"endTime":760.45,"body":"deep in the weeds"},{"speaker":"LUKE MAGNAN","startTime":760.45,"endTime":763.72,"body":"and have a personality"},{"speaker":"LUKE MAGNAN","startTime":760.45,"endTime":763.72,"body":"that drives them"},{"speaker":"LUKE MAGNAN","startTime":763.72,"endTime":766.9,"body":"towards a purity of vision."},{"speaker":"LUKE MAGNAN","startTime":766.9,"endTime":769.15,"body":"And what's required"},{"speaker":"LUKE MAGNAN","startTime":766.9,"endTime":769.15,"body":"from testing,"},{"speaker":"LUKE MAGNAN","startTime":769.15,"endTime":770.65,"body":"I think that there's"},{"speaker":"LUKE MAGNAN","startTime":769.15,"endTime":770.65,"body":"huge advantages"},{"speaker":"LUKE MAGNAN","startTime":770.65,"endTime":773.472,"body":"also in having"},{"speaker":"LUKE MAGNAN","startTime":770.65,"endTime":773.472,"body":"people onshore that"},{"speaker":"LUKE MAGNAN","startTime":773.472,"endTime":775.18,"body":"are doing some of this"},{"speaker":"LUKE MAGNAN","startTime":773.472,"endTime":775.18,"body":"testing as opposed"},{"speaker":"LUKE MAGNAN","startTime":775.18,"endTime":776.347,"body":"to all of it being offshore."},{"speaker":"LUKE MAGNAN","startTime":776.347,"endTime":778.013,"body":"So that's one of the"},{"speaker":"LUKE MAGNAN","startTime":776.347,"endTime":778.013,"body":"things we're doing."},{"speaker":"LUKE MAGNAN","startTime":778.013,"endTime":780.19,"body":"We're working with this"},{"speaker":"LUKE MAGNAN","startTime":778.013,"endTime":780.19,"body":"not-for-profit organization,"},{"speaker":"LUKE MAGNAN","startTime":780.19,"endTime":782.602,"body":"bringing people internally"},{"speaker":"LUKE MAGNAN","startTime":780.19,"endTime":782.602,"body":"first in our organization."},{"speaker":"LUKE MAGNAN","startTime":782.602,"endTime":784.06,"body":"But starting this"},{"speaker":"LUKE MAGNAN","startTime":782.602,"endTime":784.06,"body":"year, we're going"},{"speaker":"LUKE MAGNAN","startTime":784.06,"endTime":788.38,"body":"to talk more about offering it"},{"speaker":"LUKE MAGNAN","startTime":784.06,"endTime":788.38,"body":"as a practice out in insurance."},{"speaker":"LUKE MAGNAN","startTime":788.38,"endTime":792.53,"body":"We think that-- we think it's"},{"speaker":"LUKE MAGNAN","startTime":788.38,"endTime":792.53,"body":"an interesting proposition,"},{"speaker":"LUKE MAGNAN","startTime":792.53,"endTime":795.01,"body":"and we think that it"},{"speaker":"LUKE MAGNAN","startTime":792.53,"endTime":795.01,"body":"would be an easy business"},{"speaker":"LUKE MAGNAN","startTime":795.01,"endTime":798.4,"body":"case beyond the fact"},{"speaker":"LUKE MAGNAN","startTime":795.01,"endTime":798.4,"body":"that you're doing more"},{"speaker":"LUKE MAGNAN","startTime":798.4,"endTime":802.9,"body":"to make this a career"},{"speaker":"LUKE MAGNAN","startTime":798.4,"endTime":802.9,"body":"in our industry"},{"speaker":"LUKE MAGNAN","startTime":802.9,"endTime":806.11,"body":"more accessible to people"},{"speaker":"LUKE MAGNAN","startTime":802.9,"endTime":806.11,"body":"with neurodivergence."},{"speaker":"REID HOLZWORTH","startTime":806.11,"endTime":807.85,"body":"That's"},{"speaker":"REID HOLZWORTH","startTime":806.11,"endTime":807.85,"body":"super cool, man."},{"speaker":"REID HOLZWORTH","startTime":807.85,"endTime":809.18,"body":"I could totally see that."},{"speaker":"REID HOLZWORTH","startTime":809.18,"endTime":810.02,"body":"That's awesome."},{"speaker":"LUKE MAGNAN","startTime":810.02,"endTime":811.84,"body":"Yeah, and we're"},{"speaker":"LUKE MAGNAN","startTime":810.02,"endTime":811.84,"body":"partnering-- other people"},{"speaker":"LUKE MAGNAN","startTime":811.84,"endTime":814.24,"body":"are smarter behind us, but"},{"speaker":"LUKE MAGNAN","startTime":811.84,"endTime":814.24,"body":"we're the first ones in there."},{"speaker":"LUKE MAGNAN","startTime":814.24,"endTime":816.58,"body":"I want to be-- we want to"},{"speaker":"LUKE MAGNAN","startTime":814.24,"endTime":816.58,"body":"be the first people there."},{"speaker":"LUKE MAGNAN","startTime":816.58,"endTime":819.04,"body":"And I want to be a"},{"speaker":"LUKE MAGNAN","startTime":816.58,"endTime":819.04,"body":"reference for something."},{"speaker":"LUKE MAGNAN","startTime":819.04,"endTime":821.41,"body":"As opposed to needing other"},{"speaker":"LUKE MAGNAN","startTime":819.04,"endTime":821.41,"body":"people to reference for me,"},{"speaker":"LUKE MAGNAN","startTime":821.41,"endTime":823.87,"body":"I want to be the one saying,"},{"speaker":"LUKE MAGNAN","startTime":821.41,"endTime":823.87,"body":"this is working great,"},{"speaker":"LUKE MAGNAN","startTime":823.87,"endTime":825.91,"body":"this is a real-- something"},{"speaker":"LUKE MAGNAN","startTime":823.87,"endTime":825.91,"body":"that really everyone"},{"speaker":"LUKE MAGNAN","startTime":825.91,"endTime":826.6,"body":"should consider."},{"speaker":"LUKE MAGNAN","startTime":826.6,"endTime":828.25,"body":"So we're very excited about it."},{"speaker":"LUKE MAGNAN","startTime":828.25,"endTime":830.14,"body":"And our partners that"},{"speaker":"LUKE MAGNAN","startTime":828.25,"endTime":830.14,"body":"we're working with"},{"speaker":"LUKE MAGNAN","startTime":830.14,"endTime":832.19,"body":"are really fantastic."},{"speaker":"REID HOLZWORTH","startTime":832.19,"endTime":833.95,"body":"That's awesome, man."},{"speaker":"REID HOLZWORTH","startTime":833.95,"endTime":837.52,"body":"All right, Luke, so what's"},{"speaker":"REID HOLZWORTH","startTime":833.95,"endTime":837.52,"body":"your-- last question, what's"},{"speaker":"REID HOLZWORTH","startTime":837.52,"endTime":839.83,"body":"your favorite drink?"},{"speaker":"REID HOLZWORTH","startTime":839.83,"endTime":840.863,"body":"And do you drink?"},{"speaker":"REID HOLZWORTH","startTime":840.863,"endTime":841.78,"body":"I actually don't know."},{"speaker":"REID HOLZWORTH","startTime":841.78,"endTime":843.58,"body":"Do you drink alcohol?"},{"speaker":"REID HOLZWORTH","startTime":843.58,"endTime":844.9,"body":"Do you like to drink alcohol?"},{"speaker":"LUKE MAGNAN","startTime":844.9,"endTime":846.733,"body":"Our office"},{"speaker":"LUKE MAGNAN","startTime":844.9,"endTime":846.733,"body":"is right above a bar"},{"speaker":"LUKE MAGNAN","startTime":846.733,"endTime":848.26,"body":"and we're there quite often."},{"speaker":"LUKE MAGNAN","startTime":848.26,"endTime":849.31,"body":"I'm a beer guy."},{"speaker":"LUKE MAGNAN","startTime":849.31,"endTime":852.332,"body":"So the bar downstairs,"},{"speaker":"LUKE MAGNAN","startTime":849.31,"endTime":852.332,"body":"it's a bar/restaurant."},{"speaker":"LUKE MAGNAN","startTime":852.332,"endTime":854.29,"body":"I prefer if people think"},{"speaker":"LUKE MAGNAN","startTime":852.332,"endTime":854.29,"body":"of it as a restaurant,"},{"speaker":"LUKE MAGNAN","startTime":854.29,"endTime":855.91,"body":"but it's a bar too."},{"speaker":"LUKE MAGNAN","startTime":855.91,"endTime":860.26,"body":"They put on-- they had"},{"speaker":"LUKE MAGNAN","startTime":855.91,"endTime":860.26,"body":"heard that Mike and I went"},{"speaker":"LUKE MAGNAN","startTime":860.26,"endTime":865.798,"body":"to Oktoberfest on a layover, and"},{"speaker":"LUKE MAGNAN","startTime":860.26,"endTime":865.798,"body":"they put on a hofbrau on tap."},{"speaker":"LUKE MAGNAN","startTime":865.798,"endTime":867.34,"body":"And they've had it"},{"speaker":"LUKE MAGNAN","startTime":865.798,"endTime":867.34,"body":"ever since for us."},{"speaker":"REID HOLZWORTH","startTime":867.34,"endTime":867.66,"body":"Oh, yeah."},{"speaker":"LUKE MAGNAN","startTime":867.66,"endTime":870.19,"body":"I would say the"},{"speaker":"LUKE MAGNAN","startTime":867.66,"endTime":870.19,"body":"hofbrau is my favorite drink"},{"speaker":"LUKE MAGNAN","startTime":870.19,"endTime":871.25,"body":"in the entire world."},{"speaker":"LUKE MAGNAN","startTime":871.25,"endTime":872.32,"body":"It's predictable."},{"speaker":"LUKE MAGNAN","startTime":872.32,"endTime":874.75,"body":"I know exactly how to"},{"speaker":"LUKE MAGNAN","startTime":872.32,"endTime":874.75,"body":"drink it and not get"},{"speaker":"LUKE MAGNAN","startTime":874.75,"endTime":877.06,"body":"overly drunk, tastes delicious."},{"speaker":"LUKE MAGNAN","startTime":877.06,"endTime":880.47,"body":"That's my drink."},{"speaker":"REID HOLZWORTH","startTime":880.47,"endTime":882.09,"body":"Here in Milwaukee we"},{"speaker":"REID HOLZWORTH","startTime":882.09,"endTime":886.47,"body":"have a place called The"},{"speaker":"REID HOLZWORTH","startTime":882.09,"endTime":886.47,"body":"Old German Beer Hall"},{"speaker":"REID HOLZWORTH","startTime":886.47,"endTime":888.78,"body":"on Old Third Street, Milwaukee."},{"speaker":"REID HOLZWORTH","startTime":888.78,"endTime":892.18,"body":"I'm part of the Stein Club,"},{"speaker":"REID HOLZWORTH","startTime":888.78,"endTime":892.18,"body":"and it's a hofbrau house."},{"speaker":"LUKE MAGNAN","startTime":892.18,"endTime":893.43,"body":"Oh, we're coming."},{"speaker":"LUKE MAGNAN","startTime":893.43,"endTime":895.23,"body":"All right, we'll talk"},{"speaker":"LUKE MAGNAN","startTime":893.43,"endTime":895.23,"body":"about it afterwards."},{"speaker":"LUKE MAGNAN","startTime":895.23,"endTime":896.23,"body":"Check out your calendar."},{"speaker":"LUKE MAGNAN","startTime":896.23,"endTime":898.117,"body":"We're going to do"},{"speaker":"LUKE MAGNAN","startTime":896.23,"endTime":898.117,"body":"an in-person visit."},{"speaker":"REID HOLZWORTH","startTime":898.117,"endTime":900.45,"body":"The winner"},{"speaker":"REID HOLZWORTH","startTime":898.117,"endTime":900.45,"body":"of the Stein Club every year,"},{"speaker":"REID HOLZWORTH","startTime":900.45,"endTime":902.85,"body":"and that's the person"},{"speaker":"REID HOLZWORTH","startTime":900.45,"endTime":902.85,"body":"who drinks the most"},{"speaker":"REID HOLZWORTH","startTime":902.85,"endTime":906.03,"body":"steins throughout the"},{"speaker":"REID HOLZWORTH","startTime":902.85,"endTime":906.03,"body":"year, gets a free paid trip"},{"speaker":"REID HOLZWORTH","startTime":906.03,"endTime":907.84,"body":"to Oktoberfest every year."},{"speaker":"REID HOLZWORTH","startTime":907.84,"endTime":911.52,"body":"And there is a dude and he"},{"speaker":"REID HOLZWORTH","startTime":907.84,"endTime":911.52,"body":"wins it every single year."},{"speaker":"REID HOLZWORTH","startTime":911.52,"endTime":912.897,"body":"His name's JP."},{"speaker":"REID HOLZWORTH","startTime":912.897,"endTime":914.73,"body":"If you're listening out"},{"speaker":"REID HOLZWORTH","startTime":912.897,"endTime":914.73,"body":"there, he probably--"},{"speaker":"REID HOLZWORTH","startTime":914.73,"endTime":916.894,"body":"no way he's listening"},{"speaker":"REID HOLZWORTH","startTime":914.73,"endTime":916.894,"body":"to this but--"},{"speaker":"REID HOLZWORTH","startTime":916.894,"endTime":918.75,"body":"[LAUGHTER]"},{"speaker":"REID HOLZWORTH","startTime":918.75,"endTime":922.62,"body":"But anyways, the guy"},{"speaker":"REID HOLZWORTH","startTime":918.75,"endTime":922.62,"body":"drinks like three steins,"},{"speaker":"REID HOLZWORTH","startTime":922.62,"endTime":926.61,"body":"four steins on average"},{"speaker":"REID HOLZWORTH","startTime":922.62,"endTime":926.61,"body":"a day of hofbrau,"},{"speaker":"REID HOLZWORTH","startTime":926.61,"endTime":928.916,"body":"like 4 liters, 4 liters--"},{"speaker":"LUKE MAGNAN","startTime":928.916,"endTime":929.97,"body":"Oh, I know."},{"speaker":"LUKE MAGNAN","startTime":929.97,"endTime":931.92,"body":"Oh, we made them by"},{"speaker":"LUKE MAGNAN","startTime":929.97,"endTime":931.92,"body":"the bar downstairs."},{"speaker":"REID HOLZWORTH","startTime":931.92,"endTime":934.71,"body":"Every single day."},{"speaker":"REID HOLZWORTH","startTime":934.71,"endTime":936.07,"body":"How is that possible?"},{"speaker":"LUKE MAGNAN","startTime":936.07,"endTime":937.35,"body":"I don't know,"},{"speaker":"LUKE MAGNAN","startTime":936.07,"endTime":937.35,"body":"and that's a big measure."},{"speaker":"LUKE MAGNAN","startTime":937.35,"endTime":939.01,"body":"But I think that Mike"},{"speaker":"LUKE MAGNAN","startTime":937.35,"endTime":939.01,"body":"and I could come out."},{"speaker":"LUKE MAGNAN","startTime":939.01,"endTime":939.968,"body":"We'll spend a few days."},{"speaker":"LUKE MAGNAN","startTime":939.968,"endTime":941.65,"body":"We could do some"},{"speaker":"LUKE MAGNAN","startTime":939.968,"endTime":941.65,"body":"training for you, Reid."},{"speaker":"LUKE MAGNAN","startTime":941.65,"endTime":944.306,"body":"We could really help you"},{"speaker":"LUKE MAGNAN","startTime":941.65,"endTime":944.306,"body":"get to that next level"},{"speaker":"LUKE MAGNAN","startTime":944.306,"endTime":945.973,"body":"when it comes to"},{"speaker":"LUKE MAGNAN","startTime":944.306,"endTime":945.973,"body":"drinking leader steins."},{"speaker":"REID HOLZWORTH","startTime":945.973,"endTime":946.81,"body":"I think"},{"speaker":"REID HOLZWORTH","startTime":945.973,"endTime":946.81,"body":"we should do that."},{"speaker":"REID HOLZWORTH","startTime":946.81,"endTime":947.995,"body":"We should definitely do that."},{"speaker":"LUKE MAGNAN","startTime":947.995,"endTime":949.495,"body":"Yeah,"},{"speaker":"LUKE MAGNAN","startTime":947.995,"endTime":949.495,"body":"we actually had--"},{"speaker":"LUKE MAGNAN","startTime":949.495,"endTime":954.95,"body":"we had combined ratio steins"},{"speaker":"LUKE MAGNAN","startTime":949.495,"endTime":954.95,"body":"made for us by a potter person."},{"speaker":"LUKE MAGNAN","startTime":954.95,"endTime":955.99,"body":"So we'll bring you one."},{"speaker":"LUKE MAGNAN","startTime":955.99,"endTime":959.38,"body":"We'll go down there,"},{"speaker":"LUKE MAGNAN","startTime":955.99,"endTime":959.38,"body":"and we'll work on it."},{"speaker":"REID HOLZWORTH","startTime":959.38,"endTime":961.63,"body":"So a"},{"speaker":"REID HOLZWORTH","startTime":959.38,"endTime":961.63,"body":"little fact for people."},{"speaker":"REID HOLZWORTH","startTime":961.63,"endTime":964.84,"body":"Here in Milwaukee, Milwaukee,"},{"speaker":"REID HOLZWORTH","startTime":961.63,"endTime":964.84,"body":"big beer culture here,"},{"speaker":"REID HOLZWORTH","startTime":964.84,"endTime":965.95,"body":"a lot of Germans."},{"speaker":"REID HOLZWORTH","startTime":965.95,"endTime":967.79,"body":"This is where Miller is from."},{"speaker":"REID HOLZWORTH","startTime":967.79,"endTime":969.04,"body":"This is where Schlitz is from."},{"speaker":"REID HOLZWORTH","startTime":969.04,"endTime":972.31,"body":"This is where Pabst is from and"},{"speaker":"REID HOLZWORTH","startTime":969.04,"endTime":972.31,"body":"then a million other microbrews"},{"speaker":"REID HOLZWORTH","startTime":972.31,"endTime":973.6,"body":"that are out there."},{"speaker":"REID HOLZWORTH","startTime":973.6,"endTime":980.68,"body":"But here, in the parks, the"},{"speaker":"REID HOLZWORTH","startTime":973.6,"endTime":980.68,"body":"county park system of Milwaukee"},{"speaker":"REID HOLZWORTH","startTime":980.68,"endTime":983.53,"body":"actually allows you to"},{"speaker":"REID HOLZWORTH","startTime":980.68,"endTime":983.53,"body":"drink beer in the park,"},{"speaker":"REID HOLZWORTH","startTime":983.53,"endTime":989.668,"body":"and they have hofbrau taps."},{"speaker":"REID HOLZWORTH","startTime":989.668,"endTime":991.21,"body":"Literally, they"},{"speaker":"REID HOLZWORTH","startTime":989.668,"endTime":991.21,"body":"have-- you can go get"},{"speaker":"REID HOLZWORTH","startTime":991.21,"endTime":994.45,"body":"a brat, a hot dog, and a"},{"speaker":"REID HOLZWORTH","startTime":991.21,"endTime":994.45,"body":"Stein while your kids are"},{"speaker":"REID HOLZWORTH","startTime":994.45,"endTime":995.87,"body":"playing on the playground."},{"speaker":"LUKE MAGNAN","startTime":995.87,"endTime":997.45,"body":"That's the"},{"speaker":"LUKE MAGNAN","startTime":995.87,"endTime":997.45,"body":"greatest thing I've ever heard."},{"speaker":"REID HOLZWORTH","startTime":997.45,"endTime":998.45,"body":"Awesome."},{"speaker":"REID HOLZWORTH","startTime":998.45,"endTime":1000.93,"body":"Then they do-- they have"},{"speaker":"REID HOLZWORTH","startTime":998.45,"endTime":1000.93,"body":"polka bands and stuff,"},{"speaker":"REID HOLZWORTH","startTime":1000.93,"endTime":1003.54,"body":"and they do all"},{"speaker":"REID HOLZWORTH","startTime":1000.93,"endTime":1003.54,"body":"kinds-- it is so cool."},{"speaker":"REID HOLZWORTH","startTime":1003.54,"endTime":1006.3,"body":"And people that may be"},{"speaker":"REID HOLZWORTH","startTime":1003.54,"endTime":1006.3,"body":"like, what do you mean?"},{"speaker":"REID HOLZWORTH","startTime":1006.3,"endTime":1008.37,"body":"All these people are"},{"speaker":"REID HOLZWORTH","startTime":1006.3,"endTime":1008.37,"body":"drinking beers in the park?"},{"speaker":"REID HOLZWORTH","startTime":1008.37,"endTime":1011.55,"body":"I've never seen anybody like"},{"speaker":"REID HOLZWORTH","startTime":1008.37,"endTime":1011.55,"body":"out of hand or anything."},{"speaker":"REID HOLZWORTH","startTime":1011.55,"endTime":1015.09,"body":"Everybody's just enjoying"},{"speaker":"REID HOLZWORTH","startTime":1011.55,"endTime":1015.09,"body":"themselves, having a cold beer."},{"speaker":"REID HOLZWORTH","startTime":1015.09,"endTime":1016.17,"body":"It's amazing, man."},{"speaker":"REID HOLZWORTH","startTime":1016.17,"endTime":1017.795,"body":"You got to come out"},{"speaker":"REID HOLZWORTH","startTime":1016.17,"endTime":1017.795,"body":"here in the summer."},{"speaker":"REID HOLZWORTH","startTime":1017.795,"endTime":1020.52,"body":"We'll go to Estabrook"},{"speaker":"REID HOLZWORTH","startTime":1017.795,"endTime":1020.52,"body":"Park, drink a Stein."},{"speaker":"REID HOLZWORTH","startTime":1020.52,"endTime":1021.73,"body":"It's so good."},{"speaker":"REID HOLZWORTH","startTime":1021.73,"endTime":1022.35,"body":"It's so cool."},{"speaker":"LUKE MAGNAN","startTime":1022.35,"endTime":1023.07,"body":"Sign me up."},{"speaker":"LUKE MAGNAN","startTime":1023.07,"endTime":1024.119,"body":"It sounds like heaven."},{"speaker":"LUKE MAGNAN","startTime":1024.119,"endTime":1025.714,"body":"I'm in."},{"speaker":"REID HOLZWORTH","startTime":1025.714,"endTime":1027.839,"body":"Well, hey,"},{"speaker":"REID HOLZWORTH","startTime":1025.714,"endTime":1027.839,"body":"Luke, thanks again, man."},{"speaker":"REID HOLZWORTH","startTime":1027.839,"endTime":1029.29,"body":"This was really awesome."},{"speaker":"REID HOLZWORTH","startTime":1029.29,"endTime":1032.65,"body":"I'm sure the listeners will"},{"speaker":"REID HOLZWORTH","startTime":1029.29,"endTime":1032.65,"body":"get a lot out of this podcast."},{"speaker":"REID HOLZWORTH","startTime":1032.65,"endTime":1034.349,"body":"So thanks again for"},{"speaker":"REID HOLZWORTH","startTime":1032.65,"endTime":1034.349,"body":"joining us, man."},{"speaker":"LUKE MAGNAN","startTime":1034.349,"endTime":1036.474,"body":"Yeah, thank"},{"speaker":"LUKE MAGNAN","startTime":1034.349,"endTime":1036.474,"body":"you so much for having me."},{"speaker":"LUKE MAGNAN","startTime":1036.474,"endTime":1038.41,"body":"It was great."},{"speaker":"CHRISTEN KELLEY","startTime":1038.41,"endTime":1041.05,"body":"All"},{"speaker":"CHRISTEN KELLEY","startTime":1038.41,"endTime":1041.05,"body":"right, so Luke Magnan, who"},{"speaker":"CHRISTEN KELLEY","startTime":1041.05,"endTime":1044.8,"body":"is our first interview"},{"speaker":"CHRISTEN KELLEY","startTime":1041.05,"endTime":1044.8,"body":"of 2024, and I"},{"speaker":"CHRISTEN KELLEY","startTime":1044.8,"endTime":1047.213,"body":"think it went really well."},{"speaker":"REID HOLZWORTH","startTime":1047.213,"endTime":1049.13,"body":"Yeah, I"},{"speaker":"REID HOLZWORTH","startTime":1047.213,"endTime":1049.13,"body":"thought it went great."},{"speaker":"REID HOLZWORTH","startTime":1049.13,"endTime":1050.63,"body":"Luke's awesome."},{"speaker":"REID HOLZWORTH","startTime":1050.63,"endTime":1054.03,"body":"Like I said, I didn't know"},{"speaker":"REID HOLZWORTH","startTime":1050.63,"endTime":1054.03,"body":"Luke until very recently."},{"speaker":"REID HOLZWORTH","startTime":1054.03,"endTime":1056.523,"body":"He was a referral from"},{"speaker":"REID HOLZWORTH","startTime":1054.03,"endTime":1056.523,"body":"Casey, I think, right?"},{"speaker":"CHRISTEN KELLEY","startTime":1056.523,"endTime":1057.44,"body":"Yeah."},{"speaker":"REID HOLZWORTH","startTime":1057.44,"endTime":1059.63,"body":"Casey"},{"speaker":"REID HOLZWORTH","startTime":1057.44,"endTime":1059.63,"body":"Kempton referred him over."},{"speaker":"REID HOLZWORTH","startTime":1059.63,"endTime":1060.66,"body":"And Casey is awesome."},{"speaker":"REID HOLZWORTH","startTime":1060.66,"endTime":1061.52,"body":"We love Casey."},{"speaker":"REID HOLZWORTH","startTime":1061.52,"endTime":1064.1,"body":"And so we got on a call"},{"speaker":"REID HOLZWORTH","startTime":1061.52,"endTime":1064.1,"body":"with the guy and I'm like,"},{"speaker":"REID HOLZWORTH","startTime":1064.1,"endTime":1066.23,"body":"this guy really knows his shit."},{"speaker":"REID HOLZWORTH","startTime":1066.23,"endTime":1067.64,"body":"He's got it going on."},{"speaker":"REID HOLZWORTH","startTime":1067.64,"endTime":1071.36,"body":"And I love his"},{"speaker":"REID HOLZWORTH","startTime":1067.64,"endTime":1071.36,"body":"attitude, his drive."},{"speaker":"REID HOLZWORTH","startTime":1071.36,"endTime":1075.02,"body":"It's apparent in the episode"},{"speaker":"REID HOLZWORTH","startTime":1071.36,"endTime":1075.02,"body":"he's done a lot of cool things."},{"speaker":"CHRISTEN KELLEY","startTime":1075.02,"endTime":1078.648,"body":"I think one"},{"speaker":"CHRISTEN KELLEY","startTime":1075.02,"endTime":1078.648,"body":"thing that we keep saying"},{"speaker":"CHRISTEN KELLEY","startTime":1078.648,"endTime":1081.19,"body":"and I know that it's like people"},{"speaker":"CHRISTEN KELLEY","startTime":1078.648,"endTime":1081.19,"body":"listening are probably like,"},{"speaker":"CHRISTEN KELLEY","startTime":1081.19,"endTime":1081.87,"body":"broken record."},{"speaker":"CHRISTEN KELLEY","startTime":1081.87,"endTime":1084.93,"body":"But most of the people"},{"speaker":"CHRISTEN KELLEY","startTime":1081.87,"endTime":1084.93,"body":"that we've had on you"},{"speaker":"CHRISTEN KELLEY","startTime":1084.93,"endTime":1087.817,"body":"have known through networking"},{"speaker":"CHRISTEN KELLEY","startTime":1084.93,"endTime":1087.817,"body":"or through the industry."},{"speaker":"CHRISTEN KELLEY","startTime":1087.817,"endTime":1090.15,"body":"He's one of the newer people"},{"speaker":"CHRISTEN KELLEY","startTime":1087.817,"endTime":1090.15,"body":"that we've been brought in."},{"speaker":"CHRISTEN KELLEY","startTime":1090.15,"endTime":1093.12,"body":"But it is through your network"},{"speaker":"CHRISTEN KELLEY","startTime":1090.15,"endTime":1093.12,"body":"that he was brought in."},{"speaker":"CHRISTEN KELLEY","startTime":1093.12,"endTime":1098.94,"body":"He continues that common thread"},{"speaker":"CHRISTEN KELLEY","startTime":1093.12,"endTime":1098.94,"body":"of just being a good person."},{"speaker":"CHRISTEN KELLEY","startTime":1098.94,"endTime":1102.25,"body":"And where it became apparent"},{"speaker":"CHRISTEN KELLEY","startTime":1098.94,"endTime":1102.25,"body":"to me was when he was like,"},{"speaker":"CHRISTEN KELLEY","startTime":1102.25,"endTime":1104.19,"body":"I just want to provide"},{"speaker":"CHRISTEN KELLEY","startTime":1102.25,"endTime":1104.19,"body":"value to my clients."},{"speaker":"CHRISTEN KELLEY","startTime":1104.19,"endTime":1107.25,"body":"And there's a lot of"},{"speaker":"CHRISTEN KELLEY","startTime":1104.19,"endTime":1107.25,"body":"startups out there"},{"speaker":"CHRISTEN KELLEY","startTime":1107.25,"endTime":1110.73,"body":"that are in it to"},{"speaker":"CHRISTEN KELLEY","startTime":1107.25,"endTime":1110.73,"body":"get bought, right?"},{"speaker":"REID HOLZWORTH","startTime":1110.73,"endTime":1112.17,"body":"100%."},{"speaker":"REID HOLZWORTH","startTime":1112.17,"endTime":1114.93,"body":"I loved all that, all that"},{"speaker":"REID HOLZWORTH","startTime":1112.17,"endTime":1114.93,"body":"bootstrapping because it's"},{"speaker":"REID HOLZWORTH","startTime":1114.93,"endTime":1116.56,"body":"so rare these days."},{"speaker":"REID HOLZWORTH","startTime":1116.56,"endTime":1118.09,"body":"And what he says,"},{"speaker":"REID HOLZWORTH","startTime":1116.56,"endTime":1118.09,"body":"he's like, look,"},{"speaker":"REID HOLZWORTH","startTime":1118.09,"endTime":1120.0,"body":"I just want to drive"},{"speaker":"REID HOLZWORTH","startTime":1118.09,"endTime":1120.0,"body":"value to my customers,"},{"speaker":"REID HOLZWORTH","startTime":1120.0,"endTime":1121.92,"body":"and we'll figure out"},{"speaker":"REID HOLZWORTH","startTime":1120.0,"endTime":1121.92,"body":"the rest from there."},{"speaker":"REID HOLZWORTH","startTime":1121.92,"endTime":1123.93,"body":"And it's so true, and"},{"speaker":"REID HOLZWORTH","startTime":1121.92,"endTime":1123.93,"body":"he's just doing it,"},{"speaker":"REID HOLZWORTH","startTime":1123.93,"endTime":1127.32,"body":"like giving away software and"},{"speaker":"REID HOLZWORTH","startTime":1123.93,"endTime":1127.32,"body":"the whole policy administration"},{"speaker":"REID HOLZWORTH","startTime":1127.32,"endTime":1129.39,"body":"side that he wants to"},{"speaker":"REID HOLZWORTH","startTime":1127.32,"endTime":1129.39,"body":"do and all of that."},{"speaker":"REID HOLZWORTH","startTime":1129.39,"endTime":1134.04,"body":"And he's a good person in"},{"speaker":"REID HOLZWORTH","startTime":1129.39,"endTime":1134.04,"body":"how he gives back, like what?"},{"speaker":"REID HOLZWORTH","startTime":1134.04,"endTime":1135.3,"body":"That was awesome."},{"speaker":"REID HOLZWORTH","startTime":1135.3,"endTime":1137.493,"body":"That was so awesome, right?"},{"speaker":"REID HOLZWORTH","startTime":1137.493,"endTime":1138.16,"body":"Talk about that."},{"speaker":"REID HOLZWORTH","startTime":1138.16,"endTime":1139.7,"body":"And it was good."},{"speaker":"REID HOLZWORTH","startTime":1139.7,"endTime":1140.7,"body":"We should talk about it."},{"speaker":"CHRISTEN KELLEY","startTime":1140.7,"endTime":1144.18,"body":"Yeah, and"},{"speaker":"CHRISTEN KELLEY","startTime":1140.7,"endTime":1144.18,"body":"we're going to talk about some"},{"speaker":"CHRISTEN KELLEY","startTime":1144.18,"endTime":1146.94,"body":"of the new questions that"},{"speaker":"CHRISTEN KELLEY","startTime":1144.18,"endTime":1146.94,"body":"we've added in for '24."},{"speaker":"CHRISTEN KELLEY","startTime":1146.94,"endTime":1150.06,"body":"But one of the questions that"},{"speaker":"CHRISTEN KELLEY","startTime":1146.94,"endTime":1150.06,"body":"you had is how do you get back?"},{"speaker":"CHRISTEN KELLEY","startTime":1150.06,"endTime":1153.78,"body":"And I was expecting him to"},{"speaker":"CHRISTEN KELLEY","startTime":1150.06,"endTime":1153.78,"body":"talk about maybe volunteering"},{"speaker":"CHRISTEN KELLEY","startTime":1153.78,"endTime":1155.52,"body":"or something that"},{"speaker":"CHRISTEN KELLEY","startTime":1153.78,"endTime":1155.52,"body":"he personally does,"},{"speaker":"CHRISTEN KELLEY","startTime":1155.52,"endTime":1158.91,"body":"but that their organization"},{"speaker":"CHRISTEN KELLEY","startTime":1155.52,"endTime":1158.91,"body":"is working with a nonprofit"},{"speaker":"CHRISTEN KELLEY","startTime":1158.91,"endTime":1163.29,"body":"to bring in people"},{"speaker":"CHRISTEN KELLEY","startTime":1158.91,"endTime":1163.29,"body":"that are neurodiverse."},{"speaker":"CHRISTEN KELLEY","startTime":1163.29,"endTime":1167.52,"body":"And there are so many"},{"speaker":"CHRISTEN KELLEY","startTime":1163.29,"endTime":1167.52,"body":"positions within our industry"},{"speaker":"CHRISTEN KELLEY","startTime":1167.52,"endTime":1171.76,"body":"that that part of our society"},{"speaker":"CHRISTEN KELLEY","startTime":1167.52,"endTime":1171.76,"body":"would be really good at,"},{"speaker":"CHRISTEN KELLEY","startTime":1171.76,"endTime":1173.41,"body":"and I just love"},{"speaker":"CHRISTEN KELLEY","startTime":1171.76,"endTime":1173.41,"body":"that he's thinking"},{"speaker":"CHRISTEN KELLEY","startTime":1173.41,"endTime":1177.4,"body":"about how he can bring more"},{"speaker":"CHRISTEN KELLEY","startTime":1173.41,"endTime":1177.4,"body":"people within the community"},{"speaker":"CHRISTEN KELLEY","startTime":1177.4,"endTime":1179.44,"body":"into this industry."},{"speaker":"CHRISTEN KELLEY","startTime":1179.44,"endTime":1181.69,"body":"And I just think that--"},{"speaker":"CHRISTEN KELLEY","startTime":1179.44,"endTime":1181.69,"body":"you talk to people"},{"speaker":"CHRISTEN KELLEY","startTime":1181.69,"endTime":1182.86,"body":"that are in the industry"},{"speaker":"CHRISTEN KELLEY","startTime":1181.69,"endTime":1182.86,"body":"and they love it."},{"speaker":"CHRISTEN KELLEY","startTime":1182.86,"endTime":1184.86,"body":"So it's great that he's"},{"speaker":"CHRISTEN KELLEY","startTime":1182.86,"endTime":1184.86,"body":"looking at ways to bring"},{"speaker":"CHRISTEN KELLEY","startTime":1184.86,"endTime":1187.185,"body":"more people into this industry."},{"speaker":"REID HOLZWORTH","startTime":1187.185,"endTime":1188.31,"body":"Super cool."},{"speaker":"REID HOLZWORTH","startTime":1188.31,"endTime":1189.9,"body":"I did not expect that."},{"speaker":"REID HOLZWORTH","startTime":1189.9,"endTime":1192.93,"body":"Yeah, for the listeners,"},{"speaker":"REID HOLZWORTH","startTime":1189.9,"endTime":1192.93,"body":"so this year we're"},{"speaker":"REID HOLZWORTH","startTime":1192.93,"endTime":1194.75,"body":"doing things a little different."},{"speaker":"REID HOLZWORTH","startTime":1194.75,"endTime":1197.1,"body":"We're adding in some"},{"speaker":"REID HOLZWORTH","startTime":1194.75,"endTime":1197.1,"body":"additional questions"},{"speaker":"REID HOLZWORTH","startTime":1197.1,"endTime":1201.35,"body":"because we really want to get"},{"speaker":"REID HOLZWORTH","startTime":1197.1,"endTime":1201.35,"body":"to know people in that way."},{"speaker":"REID HOLZWORTH","startTime":1201.35,"endTime":1202.98,"body":"How do you give back?"},{"speaker":"REID HOLZWORTH","startTime":1202.98,"endTime":1205.19,"body":"It's not all about"},{"speaker":"REID HOLZWORTH","startTime":1202.98,"endTime":1205.19,"body":"making the coin"},{"speaker":"REID HOLZWORTH","startTime":1205.19,"endTime":1207.89,"body":"and making sure all the"},{"speaker":"REID HOLZWORTH","startTime":1205.19,"endTime":1207.89,"body":"investors and everybody around"},{"speaker":"REID HOLZWORTH","startTime":1207.89,"endTime":1208.61,"body":"you is happy."},{"speaker":"REID HOLZWORTH","startTime":1208.61,"endTime":1212.61,"body":"It's what are you doing"},{"speaker":"REID HOLZWORTH","startTime":1208.61,"endTime":1212.61,"body":"in life to give back?"},{"speaker":"REID HOLZWORTH","startTime":1212.61,"endTime":1215.6,"body":"And then another big one,"},{"speaker":"REID HOLZWORTH","startTime":1212.61,"endTime":1215.6,"body":"which we should talk about,"},{"speaker":"REID HOLZWORTH","startTime":1215.6,"endTime":1217.79,"body":"is all the leadership stuff."},{"speaker":"CHRISTEN KELLEY","startTime":1217.79,"endTime":1218.81,"body":"Yeah."},{"speaker":"REID HOLZWORTH","startTime":1218.81,"endTime":1220.727,"body":"These"},{"speaker":"REID HOLZWORTH","startTime":1218.81,"endTime":1220.727,"body":"people, all these people"},{"speaker":"REID HOLZWORTH","startTime":1220.727,"endTime":1223.1,"body":"that we've had on this"},{"speaker":"REID HOLZWORTH","startTime":1220.727,"endTime":1223.1,"body":"podcast now are all leaders."},{"speaker":"REID HOLZWORTH","startTime":1223.1,"endTime":1225.08,"body":"All of you that"},{"speaker":"REID HOLZWORTH","startTime":1223.1,"endTime":1225.08,"body":"are listening are"},{"speaker":"REID HOLZWORTH","startTime":1225.08,"endTime":1226.86,"body":"all leaders in certain ways."},{"speaker":"REID HOLZWORTH","startTime":1226.86,"endTime":1230.06,"body":"And so really digging"},{"speaker":"REID HOLZWORTH","startTime":1226.86,"endTime":1230.06,"body":"that out and getting"},{"speaker":"REID HOLZWORTH","startTime":1230.06,"endTime":1234.38,"body":"to know his leadership style"},{"speaker":"REID HOLZWORTH","startTime":1230.06,"endTime":1234.38,"body":"I think was really awesome."},{"speaker":"REID HOLZWORTH","startTime":1234.38,"endTime":1239.47,"body":"Just a really good humble"},{"speaker":"REID HOLZWORTH","startTime":1234.38,"endTime":1239.47,"body":"dude, awesome, yeah."},{"speaker":"CHRISTEN KELLEY","startTime":1239.47,"endTime":1241.97,"body":"Yeah, I'm glad"},{"speaker":"CHRISTEN KELLEY","startTime":1239.47,"endTime":1241.97,"body":"that we added the leadership"},{"speaker":"CHRISTEN KELLEY","startTime":1241.97,"endTime":1242.51,"body":"stuff in."},{"speaker":"CHRISTEN KELLEY","startTime":1242.51,"endTime":1246.47,"body":"As you were saying, everybody"},{"speaker":"CHRISTEN KELLEY","startTime":1242.51,"endTime":1246.47,"body":"that we have interviewed"},{"speaker":"CHRISTEN KELLEY","startTime":1246.47,"endTime":1251.73,"body":"is either a founder or an"},{"speaker":"CHRISTEN KELLEY","startTime":1246.47,"endTime":1251.73,"body":"executive at some level,"},{"speaker":"CHRISTEN KELLEY","startTime":1251.73,"endTime":1252.95,"body":"so they are all leaders."},{"speaker":"CHRISTEN KELLEY","startTime":1252.95,"endTime":1258.33,"body":"But we never-- we dove into"},{"speaker":"CHRISTEN KELLEY","startTime":1252.95,"endTime":1258.33,"body":"more of the industry side then"},{"speaker":"CHRISTEN KELLEY","startTime":1258.33,"endTime":1261.725,"body":"we did into how they work"},{"speaker":"CHRISTEN KELLEY","startTime":1258.33,"endTime":1261.725,"body":"with other individuals."},{"speaker":"CHRISTEN KELLEY","startTime":1261.725,"endTime":1264.9,"body":"So I think it's again, it's"},{"speaker":"CHRISTEN KELLEY","startTime":1261.725,"endTime":1264.9,"body":"bringing that personal piece,"},{"speaker":"CHRISTEN KELLEY","startTime":1264.9,"endTime":1267.412,"body":"but I think it's also"},{"speaker":"CHRISTEN KELLEY","startTime":1264.9,"endTime":1267.412,"body":"going to give a lot more"},{"speaker":"CHRISTEN KELLEY","startTime":1267.412,"endTime":1269.37,"body":"tools to our listeners"},{"speaker":"CHRISTEN KELLEY","startTime":1267.412,"endTime":1269.37,"body":"because they're not only"},{"speaker":"CHRISTEN KELLEY","startTime":1269.37,"endTime":1272.44,"body":"going to be learning about"},{"speaker":"CHRISTEN KELLEY","startTime":1269.37,"endTime":1272.44,"body":"these different companies"},{"speaker":"CHRISTEN KELLEY","startTime":1272.44,"endTime":1274.56,"body":"and these different"},{"speaker":"CHRISTEN KELLEY","startTime":1272.44,"endTime":1274.56,"body":"technologies."},{"speaker":"CHRISTEN KELLEY","startTime":1274.56,"endTime":1277.8,"body":"But we're also going to dive"},{"speaker":"CHRISTEN KELLEY","startTime":1274.56,"endTime":1277.8,"body":"into what makes people tick"},{"speaker":"CHRISTEN KELLEY","startTime":1277.8,"endTime":1282.6,"body":"and what people should have"},{"speaker":"CHRISTEN KELLEY","startTime":1277.8,"endTime":1282.6,"body":"in terms of capabilities"},{"speaker":"CHRISTEN KELLEY","startTime":1282.6,"endTime":1285.84,"body":"and thoughts around leadership."},{"speaker":"REID HOLZWORTH","startTime":1285.84,"endTime":1287.67,"body":"Yeah, I think it's--"},{"speaker":"REID HOLZWORTH","startTime":1287.67,"endTime":1290.94,"body":"look, strategically, I think"},{"speaker":"REID HOLZWORTH","startTime":1287.67,"endTime":1290.94,"body":"it makes a lot of sense"},{"speaker":"REID HOLZWORTH","startTime":1290.94,"endTime":1295.11,"body":"too because it broadens"},{"speaker":"REID HOLZWORTH","startTime":1290.94,"endTime":1295.11,"body":"our audience, if you will."},{"speaker":"REID HOLZWORTH","startTime":1295.11,"endTime":1297.27,"body":"And it also gives--"},{"speaker":"REID HOLZWORTH","startTime":1295.11,"endTime":1297.27,"body":"what we found"},{"speaker":"REID HOLZWORTH","startTime":1297.27,"endTime":1300.33,"body":"is when we do these, these"},{"speaker":"REID HOLZWORTH","startTime":1297.27,"endTime":1300.33,"body":"leaders of these organizations,"},{"speaker":"REID HOLZWORTH","startTime":1300.33,"endTime":1301.23,"body":"they share it out."},{"speaker":"REID HOLZWORTH","startTime":1301.23,"endTime":1303.3,"body":"And the people within"},{"speaker":"REID HOLZWORTH","startTime":1301.23,"endTime":1303.3,"body":"the organization,"},{"speaker":"REID HOLZWORTH","startTime":1303.3,"endTime":1308.91,"body":"they don't get to really know"},{"speaker":"REID HOLZWORTH","startTime":1303.3,"endTime":1308.91,"body":"the founder or CEO, whatever"},{"speaker":"REID HOLZWORTH","startTime":1308.91,"endTime":1311.76,"body":"it is, that leader"},{"speaker":"REID HOLZWORTH","startTime":1308.91,"endTime":1311.76,"body":"in that personal way."},{"speaker":"REID HOLZWORTH","startTime":1311.76,"endTime":1313.36,"body":"And we've done that--"},{"speaker":"REID HOLZWORTH","startTime":1313.36,"endTime":1316.29,"body":"it's like painting the"},{"speaker":"REID HOLZWORTH","startTime":1313.36,"endTime":1316.29,"body":"picture of who this person is,"},{"speaker":"REID HOLZWORTH","startTime":1316.29,"endTime":1317.85,"body":"like, where are you from?"},{"speaker":"REID HOLZWORTH","startTime":1317.85,"endTime":1318.72,"body":"How did you grow up?"},{"speaker":"REID HOLZWORTH","startTime":1318.72,"endTime":1319.71,"body":"What were you into?"},{"speaker":"REID HOLZWORTH","startTime":1319.71,"endTime":1324.09,"body":"You start to visualize"},{"speaker":"REID HOLZWORTH","startTime":1319.71,"endTime":1324.09,"body":"who this person was"},{"speaker":"REID HOLZWORTH","startTime":1324.09,"endTime":1326.16,"body":"and how they were brought up."},{"speaker":"REID HOLZWORTH","startTime":1326.16,"endTime":1329.34,"body":"But where we didn't go"},{"speaker":"REID HOLZWORTH","startTime":1326.16,"endTime":1329.34,"body":"far enough in the past"},{"speaker":"REID HOLZWORTH","startTime":1329.34,"endTime":1333.408,"body":"is really digging into"},{"speaker":"REID HOLZWORTH","startTime":1329.34,"endTime":1333.408,"body":"that leadership style now."},{"speaker":"REID HOLZWORTH","startTime":1333.408,"endTime":1335.7,"body":"We just did another one, I'm"},{"speaker":"REID HOLZWORTH","startTime":1333.408,"endTime":1335.7,"body":"not going to spoil it yet,"},{"speaker":"REID HOLZWORTH","startTime":1335.7,"endTime":1339.21,"body":"but we went deep on leadership"},{"speaker":"REID HOLZWORTH","startTime":1335.7,"endTime":1339.21,"body":"stuff and the next one that's"},{"speaker":"REID HOLZWORTH","startTime":1339.21,"endTime":1343.56,"body":"coming out, which was"},{"speaker":"REID HOLZWORTH","startTime":1339.21,"endTime":1343.56,"body":"awesome, so awesome."},{"speaker":"REID HOLZWORTH","startTime":1343.56,"endTime":1344.74,"body":"And I think it's great."},{"speaker":"REID HOLZWORTH","startTime":1344.74,"endTime":1346.532,"body":"I think it's going to"},{"speaker":"REID HOLZWORTH","startTime":1344.74,"endTime":1346.532,"body":"broaden the audience."},{"speaker":"REID HOLZWORTH","startTime":1346.532,"endTime":1350.26,"body":"And so it's not just insurance"},{"speaker":"REID HOLZWORTH","startTime":1346.532,"endTime":1350.26,"body":"technology and geeky stuff."},{"speaker":"REID HOLZWORTH","startTime":1350.26,"endTime":1352.69,"body":"It's like, let's get to know"},{"speaker":"REID HOLZWORTH","startTime":1350.26,"endTime":1352.69,"body":"the people that are involved"},{"speaker":"REID HOLZWORTH","startTime":1352.69,"endTime":1355.78,"body":"in this industry in that way."},{"speaker":"REID HOLZWORTH","startTime":1355.78,"endTime":1360.12,"body":"So that said, if the"},{"speaker":"REID HOLZWORTH","startTime":1355.78,"endTime":1360.12,"body":"listeners continue to like it,"},{"speaker":"REID HOLZWORTH","startTime":1360.12,"endTime":1362.43,"body":"we can even get people"},{"speaker":"REID HOLZWORTH","startTime":1360.12,"endTime":1362.43,"body":"in that aren't really"},{"speaker":"REID HOLZWORTH","startTime":1362.43,"endTime":1364.5,"body":"involved in insurance"},{"speaker":"REID HOLZWORTH","startTime":1362.43,"endTime":1364.5,"body":"technology per se"},{"speaker":"REID HOLZWORTH","startTime":1364.5,"endTime":1367.33,"body":"but just in insurance in"},{"speaker":"REID HOLZWORTH","startTime":1364.5,"endTime":1367.33,"body":"general on the leadership side."},{"speaker":"REID HOLZWORTH","startTime":1367.33,"endTime":1369.08,"body":"But we're playing"},{"speaker":"REID HOLZWORTH","startTime":1367.33,"endTime":1369.08,"body":"around with that, folks."},{"speaker":"REID HOLZWORTH","startTime":1369.08,"endTime":1370.99,"body":"Hey, we're still figuring"},{"speaker":"REID HOLZWORTH","startTime":1369.08,"endTime":1370.99,"body":"this out as we go."},{"speaker":"REID HOLZWORTH","startTime":1370.99,"endTime":1374.05,"body":"So seriously, give us feedback."},{"speaker":"REID HOLZWORTH","startTime":1374.05,"endTime":1374.94,"body":"Please let us know."},{"speaker":"REID HOLZWORTH","startTime":1374.94,"endTime":1377.035,"body":"If you think that"},{"speaker":"REID HOLZWORTH","startTime":1374.94,"endTime":1377.035,"body":"sucks or hey, maybe you"},{"speaker":"REID HOLZWORTH","startTime":1377.035,"endTime":1379.41,"body":"should think about doing this"},{"speaker":"REID HOLZWORTH","startTime":1377.035,"endTime":1379.41,"body":"or whatever, we don't care."},{"speaker":"REID HOLZWORTH","startTime":1379.41,"endTime":1380.58,"body":"We have thick skin."},{"speaker":"REID HOLZWORTH","startTime":1380.58,"endTime":1383.513,"body":"We want it to be"},{"speaker":"REID HOLZWORTH","startTime":1380.58,"endTime":1383.513,"body":"the best it can be."},{"speaker":"REID HOLZWORTH","startTime":1383.513,"endTime":1385.18,"body":"But I really liked"},{"speaker":"REID HOLZWORTH","startTime":1383.513,"endTime":1385.18,"body":"it, long story short."},{"speaker":"REID HOLZWORTH","startTime":1385.18,"endTime":1387.66,"body":"I went off a tangent there,"},{"speaker":"REID HOLZWORTH","startTime":1385.18,"endTime":1387.66,"body":"but it was really good,"},{"speaker":"REID HOLZWORTH","startTime":1387.66,"endTime":1390.233,"body":"and it was awesome with Luke."},{"speaker":"CHRISTEN KELLEY","startTime":1390.233,"endTime":1391.65,"body":"Yeah, and I think"},{"speaker":"CHRISTEN KELLEY","startTime":1391.65,"endTime":1394.8,"body":"you were talking about getting"},{"speaker":"CHRISTEN KELLEY","startTime":1391.65,"endTime":1394.8,"body":"to know people as people."},{"speaker":"CHRISTEN KELLEY","startTime":1394.8,"endTime":1398.91,"body":"And we talk all the time that"},{"speaker":"CHRISTEN KELLEY","startTime":1394.8,"endTime":1398.91,"body":"this industry, yes, technology"},{"speaker":"CHRISTEN KELLEY","startTime":1398.91,"endTime":1402.33,"body":"can make it better,"},{"speaker":"CHRISTEN KELLEY","startTime":1398.91,"endTime":1402.33,"body":"but in the end,"},{"speaker":"CHRISTEN KELLEY","startTime":1402.33,"endTime":1404.44,"body":"it's people working with people."},{"speaker":"CHRISTEN KELLEY","startTime":1404.44,"endTime":1405.96,"body":"So it's great--"},{"speaker":"REID HOLZWORTH","startTime":1405.96,"endTime":1408.03,"body":"All"},{"speaker":"REID HOLZWORTH","startTime":1405.96,"endTime":1408.03,"body":"business is people."},{"speaker":"REID HOLZWORTH","startTime":1408.03,"endTime":1410.358,"body":"That's it literally."},{"speaker":"CHRISTEN KELLEY","startTime":1410.358,"endTime":1412.65,"body":"You could"},{"speaker":"CHRISTEN KELLEY","startTime":1410.358,"endTime":1412.65,"body":"have the greatest technology"},{"speaker":"CHRISTEN KELLEY","startTime":1412.65,"endTime":1415.885,"body":"but it's all about"},{"speaker":"CHRISTEN KELLEY","startTime":1412.65,"endTime":1415.885,"body":"the people, right?"},{"speaker":"REID HOLZWORTH","startTime":1415.885,"endTime":1417.76,"body":"Well,"},{"speaker":"REID HOLZWORTH","startTime":1415.885,"endTime":1417.76,"body":"I want to say something"},{"speaker":"REID HOLZWORTH","startTime":1417.76,"endTime":1418.51,"body":"about that real quick."},{"speaker":"CHRISTEN KELLEY","startTime":1418.51,"endTime":1419.343,"body":"OK."},{"speaker":"REID HOLZWORTH","startTime":1419.343,"endTime":1424.48,"body":"I've seen so"},{"speaker":"REID HOLZWORTH","startTime":1419.343,"endTime":1424.48,"body":"many really good, really smart"},{"speaker":"REID HOLZWORTH","startTime":1424.48,"endTime":1428.35,"body":"technology solutions"},{"speaker":"REID HOLZWORTH","startTime":1424.48,"endTime":1428.35,"body":"and fucking great stuff,"},{"speaker":"REID HOLZWORTH","startTime":1428.35,"endTime":1430.45,"body":"but they weren't good leaders."},{"speaker":"REID HOLZWORTH","startTime":1430.45,"endTime":1433.63,"body":"And the organization fell apart."},{"speaker":"REID HOLZWORTH","startTime":1433.63,"endTime":1437.32,"body":"And people that were really"},{"speaker":"REID HOLZWORTH","startTime":1433.63,"endTime":1437.32,"body":"great leaders that don't even"},{"speaker":"REID HOLZWORTH","startTime":1437.32,"endTime":1441.44,"body":"have the best technology,"},{"speaker":"REID HOLZWORTH","startTime":1437.32,"endTime":1441.44,"body":"let's say, continue to win."},{"speaker":"REID HOLZWORTH","startTime":1441.44,"endTime":1443.74,"body":"And that's because"},{"speaker":"REID HOLZWORTH","startTime":1441.44,"endTime":1443.74,"body":"they're driving the team,"},{"speaker":"REID HOLZWORTH","startTime":1443.74,"endTime":1445.33,"body":"teams believe in the mission."},{"speaker":"REID HOLZWORTH","startTime":1445.33,"endTime":1447.43,"body":"They believe in the person."},{"speaker":"REID HOLZWORTH","startTime":1447.43,"endTime":1449.92,"body":"And it's not just the internal"},{"speaker":"REID HOLZWORTH","startTime":1447.43,"endTime":1449.92,"body":"teams, everybody outside."},{"speaker":"REID HOLZWORTH","startTime":1449.92,"endTime":1453.64,"body":"And so being a good"},{"speaker":"REID HOLZWORTH","startTime":1449.92,"endTime":1453.64,"body":"leader is being"},{"speaker":"REID HOLZWORTH","startTime":1453.64,"endTime":1456.74,"body":"everything in an organization."},{"speaker":"CHRISTEN KELLEY","startTime":1456.74,"endTime":1459.34,"body":"So as you were"},{"speaker":"CHRISTEN KELLEY","startTime":1456.74,"endTime":1459.34,"body":"saying, you were teasing out,"},{"speaker":"CHRISTEN KELLEY","startTime":1459.34,"endTime":1463.96,"body":"but our next episode is going"},{"speaker":"CHRISTEN KELLEY","startTime":1459.34,"endTime":1463.96,"body":"to be even diving even more"},{"speaker":"CHRISTEN KELLEY","startTime":1463.96,"endTime":1468.38,"body":"into leadership"},{"speaker":"CHRISTEN KELLEY","startTime":1463.96,"endTime":1468.38,"body":"with a leader of one"},{"speaker":"CHRISTEN KELLEY","startTime":1468.38,"endTime":1473.193,"body":"of the most known"},{"speaker":"CHRISTEN KELLEY","startTime":1468.38,"endTime":1473.193,"body":"organizations in our industry."},{"speaker":"CHRISTEN KELLEY","startTime":1473.193,"endTime":1474.36,"body":"We'll just leave it at that."},{"speaker":"REID HOLZWORTH","startTime":1474.36,"endTime":1476.96,"body":"Yes, this is true."},{"speaker":"REID HOLZWORTH","startTime":1476.96,"endTime":1478.32,"body":"It's a good one, really good."},{"speaker":"REID HOLZWORTH","startTime":1478.32,"endTime":1479.15,"body":"Stay tuned."},{"speaker":"REID HOLZWORTH","startTime":1479.15,"endTime":1481.01,"body":"Stay tuned."},{"speaker":"REID HOLZWORTH","startTime":1481.01,"endTime":1482.21,"body":"That was great."},{"speaker":"REID HOLZWORTH","startTime":1482.21,"endTime":1483.8,"body":"Luke, thanks again, man."},{"speaker":"REID HOLZWORTH","startTime":1483.8,"endTime":1485.92,"body":"You're awesome."}]}