What's Your F'ing Business?™

Using Your Franchisees' Satisfaction as a great tool for growth and sustainability - Franchise Business Review

April 07, 2021 Mary Ann OConnell, CFE - CEO of FranWise® Franchise Consultants & Eric Stites, CFE - CEO Franchise Business Review, Michelle Rowan, CFE - President Franchise Business Review Season 2 Episode 1
What's Your F'ing Business?™
Using Your Franchisees' Satisfaction as a great tool for growth and sustainability - Franchise Business Review
Chapters
What's Your F'ing Business?™
Using Your Franchisees' Satisfaction as a great tool for growth and sustainability - Franchise Business Review
Apr 07, 2021 Season 2 Episode 1
Mary Ann OConnell, CFE - CEO of FranWise® Franchise Consultants & Eric Stites, CFE - CEO Franchise Business Review, Michelle Rowan, CFE - President Franchise Business Review

Good franchisees measure performance, but the great ones measure their franchisees' satisfaction.  Tune in to a fun and interesting discussion with Eric Stites Founder and CEO, and Michelle Rowan, President of Franchise Business Review about how getting anonymous, honest, and truthful feedback can be the most powerful tool in growing a brand.  The follow this season as we talk to some of their top scorers of the FBR, Franchisee Satisfaction Survey including: Pinch a Penny, Fibrenew, Christian Brothers Automotive, Payroll Vault, Pizza Factory, Puroclean, Team Logic and Mathnasium.

Show Notes

Good franchisees measure performance, but the great ones measure their franchisees' satisfaction.  Tune in to a fun and interesting discussion with Eric Stites Founder and CEO, and Michelle Rowan, President of Franchise Business Review about how getting anonymous, honest, and truthful feedback can be the most powerful tool in growing a brand.  The follow this season as we talk to some of their top scorers of the FBR, Franchisee Satisfaction Survey including: Pinch a Penny, Fibrenew, Christian Brothers Automotive, Payroll Vault, Pizza Factory, Puroclean, Team Logic and Mathnasium.