Welcome to Episode 65 of The Customer Service Gold Dust Podcast.
In this episode, Gavin talks about various examples of brilliant customer service in the Hospitality Industry.
He discusses how research indicates that the first 12 words of any encounter determine much of that all-important first impression - along with some illuminating
stories about how great customer service can be.
------
FeedSpot - 30 Best Customer Service Podcasts
------
This podcast is hosted by Gavin Scott, an inspirational and
entertaining Professional Speaker, facilitator and trainer using
business success, sports experience and a genuine ability to win people
over to deliver key messages.
To get in-touch with Gavin find him online or on Social Media at:
https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/
Welcome to Episode 65 of The Customer Service Gold Dust Podcast.
In this episode, Gavin talks about various examples of brilliant customer service in the Hospitality Industry.
He discusses how research indicates that the first 12 words of any encounter determine much of that all-important first impression - along with some illuminating
stories about how great customer service can be.
------
FeedSpot - 30 Best Customer Service Podcasts
------
This podcast is hosted by Gavin Scott, an inspirational and
entertaining Professional Speaker, facilitator and trainer using
business success, sports experience and a genuine ability to win people
over to deliver key messages.
To get in-touch with Gavin find him online or on Social Media at:
https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/