EP 69: Cruising Through Customer Service with Al Hughes Artwork

Customer Service Gold Dust Podcast

Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.

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Customer Service Gold Dust Podcast

EP 69: Cruising Through Customer Service with Al Hughes

July 20, 2022 • Al Hughes • Season 1 • Episode 69

0:00 | 36:36

Welcome to Episode 69 of the Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Al Hughes.

Al is a Head of Contact Centre & Contact Centre Leader.

We hear him talk about why he's so passionate about the industry and where he developed his deep love for customer service; share examples of what leadership should - and shouldn't - look like in contact centres; and highlight a particular moment when his team took the initiative to make him immensely proud.

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You can find Al online at:

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FeedSpot - 30 Best Customer Service Podcasts

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This podcast is hosted by Gavin Scott, an inspirational and entertaining

Professional Speaker, facilitator and trainer using business success,

sports experience and a genuine ability to win people over to deliver

key messages.

To get in-touch with Gavin find him online or on Social Media at:

https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/