U-R-G On the Go

The Engine of Progress in Auto Salvage with Matt Carman

March 14, 2024 Grey Door Productions LLC
The Engine of Progress in Auto Salvage with Matt Carman
U-R-G On the Go
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U-R-G On the Go
The Engine of Progress in Auto Salvage with Matt Carman
Mar 14, 2024
Grey Door Productions LLC

Embark on an exploration of the automotive recycling world with Matt Carman, the young CEO who's steering Lentini Auto Salvage into the future. At 31, Matt carries the legacy of a family business that's been thriving since 1941, and in our latest episode, he unpacks the triumphs and trials of expansion, the balance of family dynamics with a 63-strong workforce, and the personal tales that stitch together the fabric of a growing enterprise. As Matt reflects on the company's journey, we're granted an insider look at how the heart of this industry beats, with growth that's as much about innovation as it is about tradition.

Navigating a family business from the trenches to the helm requires a vision that sees beyond the daily grind. Matt Carmen shares his strategic shift from working in the business to working on it, emphasizing the empowerment of non-family employees and the integration of cutting-edge tools like URG programs, Easy Suite, and Powerlink. Discover how these advancements have not only optimized Lentini Auto Salvage's operations but also reinforced their network within the PRP Northeast, promising next-day part delivery and exemplary customer service. This episode is an absolute must-listen for anyone intrigued by the transformative power of technology in the automotive recycling industry and the enduring value of legacy and adaptability.

Show Notes Transcript Chapter Markers

Embark on an exploration of the automotive recycling world with Matt Carman, the young CEO who's steering Lentini Auto Salvage into the future. At 31, Matt carries the legacy of a family business that's been thriving since 1941, and in our latest episode, he unpacks the triumphs and trials of expansion, the balance of family dynamics with a 63-strong workforce, and the personal tales that stitch together the fabric of a growing enterprise. As Matt reflects on the company's journey, we're granted an insider look at how the heart of this industry beats, with growth that's as much about innovation as it is about tradition.

Navigating a family business from the trenches to the helm requires a vision that sees beyond the daily grind. Matt Carmen shares his strategic shift from working in the business to working on it, emphasizing the empowerment of non-family employees and the integration of cutting-edge tools like URG programs, Easy Suite, and Powerlink. Discover how these advancements have not only optimized Lentini Auto Salvage's operations but also reinforced their network within the PRP Northeast, promising next-day part delivery and exemplary customer service. This episode is an absolute must-listen for anyone intrigued by the transformative power of technology in the automotive recycling industry and the enduring value of legacy and adaptability.

Speaker 1:

Welcome one and all. You are there. We are here. This is the URG on the Go podcast, the true voice of the automotive recycling industry. We do our best each and every month, and this episode is going to be one of the best. We try to bring you information that will help you improve your bottom line. So we have Brian in the office and in the podcast center. He's the producer for today's show. Amanda Morrison and Kristen are here with me for URG. I'm DJ Harrington, better known as the card deologist, and to give you a true checkup from the neck up, I'll turn this over to Amanda, who's going to introduce our guest for today's episode.

Speaker 2:

Hi, dj, thanks for having us on. We always love coming on and talking to you.

Speaker 1:

Well, you guys do the best and, of course, you got a great person on today's episode following Dan Snyder. It's a privilege.

Speaker 2:

Yes, we're excited to talk to Matt Carmen today from Lentini Auto Salvage, and we wanted to kind of touch base with him and see how the automotive recycling business has treated him and what his tips and tricks are of the trade and how he's experienced this industry. So, matt, I'd like to hand it over to you. How's it going? Great?

Speaker 4:

How are you guys?

Speaker 2:

I'm doing good. We just wanted to touch base. We did an e-blast for kind of going over your yard and doing an overview of what you guys do over there and how you guys started, and we just kind of wanted to touch base and see how that all started for you guys. What kind of got you guys into the automotive recycling industry to begin with?

Speaker 4:

Sure, so I'm a fourth generation auto recycler. A little bit, I guess, about myself. I'm 31 years old and I'm currently the CEO for Lentini Auto Salvage. I come from a pretty big family. I have one of six kids, so I used to deal with a lot of people Growing up. I was home schooled. I raced cars as a hobby growing up.

Speaker 3:

Oh that's cool.

Speaker 4:

Yeah, I spent a lot of time at the yard helping my dad. My brother, michael and I were pretty close in age and they were always asking us for a hand and we come up and we're either building racks or organizing things, cleaning things, sweeping up or just driving cars around the yard. So I've been around the industry pretty much my whole life, my grandfather got started years and years ago.

Speaker 4:

He purchased Lentini Auto Salvage when he was only 28 years old. My grandmother and him, they ran the whole show. My grandfather was buying the cars, my grandmother was answering the phone delivering the parts, and my dad and my uncle they were running around as little kids. So the auto recycling has been in our in our blood for a really, really long time.

Speaker 2:

It sounds like it, yeah. So what year did you guys start start taking over Lentini? What did you say?

Speaker 4:

So Lentini Auto Salvage was first licensed, I guess you could say in 1941. My grandparents purchased it in 1967 and then, back in 2012, my father purchased it from my grandparents.

Speaker 2:

Okay, very cool Family business through and through. That's awesome.

Speaker 4:

Absolutely Again. We also. We acquired another facility at the end of 2021. It was called Fort Murray Auto Salvage. We now call it Lentini of Fort Murray, so that was a that was a big deal for us as well.

Speaker 2:

Awesome, and about how big is that second location?

Speaker 4:

The second location. When we first purchased it was sitting on about four acres. Well, it's operating on four acres, thanks to DJ's nephew, billy. He did a lot of a lot of clearing for us and was able to expand it to about six and a half acres.

Speaker 2:

That's awesome and that's cool. It's such a small world that you that you were able to work with DJ's uh, dj's family and get that done.

Speaker 4:

Yeah, he definitely is he was doing some work.

Speaker 1:

I heard, you guys help on the background DJ.

Speaker 3:

You want to you want to know something there, dj.

Speaker 1:

Oh brother.

Speaker 2:

I love it, awesome. Well, um so what was your first position at the yard, ben? Whenever you first started, obviously you were kind of helping out, but when you, when you actually got hired on what, what did that look like?

Speaker 4:

So I was initially hired as a salesperson and I was answering the phones. I was. We used to sell a lot of used cars, so I was, I was selling those for a while and you know I was the tire salesman and you know, just kind of the new guy Again. I did a lot of the stuff on as a kid in the back end. I wasn't really dealing with customers or, you know, dealing with the, the office duties, I guess you could say.

Speaker 4:

So, jumping into sales. It was pretty, uh, it was an eye-opener and I started to learn, you know quite a bit and pretty quickly.

Speaker 4:

Shortly after I became a salesman is when my dad purchased the company, which then I inherited a lot of responsibility at that time. But we also started, you know, with the changes that my father had envisioned before he purchased it. We, we started making some changes and we really just started to grow. So I was only about 17 or 18 years old and I was the salesman, I was the sales manager. I did a little bit of everything at that time.

Speaker 2:

Wow, yeah, so you kind of know all the ins and outs of every part of the business that huh.

Speaker 4:

Yeah, it was. It was easy back then, when you know we were such a small company.

Speaker 3:

Mm-hmm, how big are you now?

Speaker 4:

A little bit everything. So we were at that time we probably averaged probably around 15 employees with, you know, the few family members that we had. I believe on this Monday we just had our 63rd employee start, so we've, uh, grown quite a bit.

Speaker 2:

Yeah, sounds like it. That's amazing. How do you, how do you kind of manage those struggles of growth and hiring, especially looking for, you know, talent that way? What's your kind of key tips for for doing that for growth reasons?

Speaker 4:

So I have to give a lot of that credit to my brother Michael.

Speaker 4:

He has he does a lot of the interviewing and the hiring, but we, you know a lot of the, the success that we have with hiring has really come with putting a lot of policies and procedures in place, making sure it's a consistent Experience when we hire somebody, when we onboard them, you know, as far as you know reviewing, you know employees after 90 days and then trying to just keep everything consistent as far as handling compensation and bonus plans.

Speaker 4:

You know we try to listen to our employees and you know I think that when we put a lot of effort into building a good culture, it's brought us a lot of really, really good employees. You know we're to the point now where we get more referrals from our current staff. Then we do off of, you know, indeed, or anything like that. It's just it's made it a lot easier, but it's still not easy. And again I give a lot of the credit to my brother Michael. He does a really great job with, you know, interviewing and finding candidates that will fit with our culture and have the you know, have the drive to continue to grow in tennis with us.

Speaker 2:

Definitely. That's awesome. Yeah, so what you know, what you mentioned culture and you know Dan Snyder said on the last podcast that we did. You know, culture is such a huge piece whenever it comes to having you know, a bigger facility and making sure that your, that your employees are, are following that, that same culture. So, whenever you are explaining that culture, what, what do you, what do you do to enable you know, making sure that they're following those, that culture?

Speaker 4:

Well, you know, I think it's. It was definitely a learning curve for us. I'm spending to a second facility because it's very easy when you know my whole family that works there. We're all in on the same, at the same facility each day. So it was really easy to keep that culture with just one facility.

Speaker 4:

Having two facilities it changes things quite a bit, but but what seems to be, you know, really important. We're really blessed to have a good culture but to not let, you know, one apple ruin the ruin, the whole bunch. You know we're very quick to fix a problem, you know whether it's, you know, training or moving someone to a different department, or finding, you know, finding where they fit best. And I think that's the reason that most employees, happy employees, are in a position that they are thriving, they're not struggling. You know, michael and I work very hard to make sure that you know all of our staff is in the right position. I think that's that's been a huge component to our success is not trying to make somebody something that they're not. You know, if you have somebody who's not good with people, you're not going to put them on the phones, it's just it's not going to be good for your customer experience, your employees experience and, at the end of the day, it's not good for your company.

Speaker 4:

So you know, just just trying to find find where everybody fits and definitely become more of a challenge with multiple facilities and having so many personalities that sometimes clash each day.

Speaker 2:

Yeah, no, I think what you're saying is like super important just making sure that you're getting to know your employees and seeing where they fit best. You know, a lot of people have different strengths and talents, so it's good to be able to kind of vet them out and see where they're going to fit and do all of that with them.

Speaker 4:

Absolutely, and you know, you always do have those few people that may just not fit your company, and yeah. I think recognizing that and acting upon that sooner than later has been something, something that we've really tried to try to work on.

Speaker 2:

Good for you guys. That's awesome. All right, I think we're ready for a commercial break.

Speaker 1:

You got it. Let's take a real fast break and when we come back we'll continue to talk with Matt and tell us all about Latinas. Auto savage up in Jersey and tight. We'll be right back.

Speaker 5:

BORG scholarship foundation was founded in 2014 in honor of individuals who give their talent, time and, very often, their own finances to ensure the growth and success of the automotive recycling industry. We understand college is not for everyone, so each year the foundation offers substantial financial scholarships to auto recycling employees and the children of employees that are attending four year and technical or trade schools, to assist with their education. Don't leave money on the table. If you have a child or if you're interested in attending continuing education, this money is available to you. Go to you dash or dash G dot com and click on the scholarship foundation tab. You are G keeping our industry strong through education.

Speaker 1:

Welcome back. Listeners. You are listening to, you are G on the go podcast. We do our best to give you a great episode like this one with my apartment, but let me tell you and remind all of you were available on Spotify, itunes, pandora, picture I heart media, amazon or wherever you get your podcast. So, kristen, I know you want to ask a question on that, so let me turn it over to you.

Speaker 3:

Thanks, cj. Yeah, so I do have a question for you, matt. You mentioned that this is you know straight down the line from your family your grandparents have the yard, your parents have the yard and now your CEO of the art. You kind of give us a little bit about how you've seen the facility transition. Like what, what have you noticed the most taking in the role of the CEO just from when your grandparents owned it?

Speaker 4:

Sure. So I think that's really been a challenge for us. You know, I think a lot of other recyclers in this in this day and age started out as family businesses. You know, as I mentioned before, my grandparents were hands on, they were doing everything. You know, they were taking the cars apart, buying the cars, and that's how, that's how my dad was raised. I'm kind of in the middle of that generation a little bit. Where that's what I did growing up is, you know, I would take the cars apart, I would. You know I would sell the parts. I've been on deliveries, bought cars, did all that stuff. As we've continued to grow.

Speaker 4:

One of the challenges for I know, for my family especially, is trying to not be working in the business and more working on the business. That's definitely been one of the biggest challenges for us. You know it's we're the kind of people that we want to jump in and get it done ourselves, and having to having to put trust in employees that are not family, definitely it takes a lot. I think that's something that, again, my brother Michael and I, who oversee the day to day operations, were a lot better at that than my father and my grandparents, just because we see that that's the way that this industry is going.

Speaker 4:

We have to continue to grow. We can't do everything, so can we do these things? Yes, but we're at the point where we have to ask ourselves should we be doing that, or is there something more, not more important, but something that will be more valuable? Assisting in or working on? Then, you know, crushing cars or taking cars apart, and my brother and I joke around some days that some days we wish we could go back to just doing those those mindless things for a day or two. But we know that's not, that's not the road to success.

Speaker 3:

You know, in our positions right now, I think that's a key thing, matt, that a lot of businesses need to focus on a little bit more, and I know that, something that Amanda kind of hones in on a lot when she does the presentation. That's kind of the words to live by.

Speaker 2:

Yeah, working on your business, rather in your business, making sure that you're keeping up and making sure that you keep the scope of your view kind of on it, rather than in the day to day tasks that get kind of monotonous and don't give you that huge view of the business itself. Absolutely.

Speaker 4:

And we're. You know we've done so many different projects at both of our facilities over the last. You know, probably 10, 15 years. You know, whether it's expanding, building loading docks or expanded bays that that we're so used to seeing the visual, visual changes and as we've continued to grow as a company, some of the biggest changes that we have made over the last few years and that will be need to, that we will need to make moving forward, are things that you're not necessarily going to see, whether it's putting policies and procedures in place, whether it's having meetings, and it's just not as visually satisfying, but it's definitely key to the success, you know, moving forward.

Speaker 2:

Definitely yeah. So you mentioned obviously implementing different things. It has been one of the best things that you've implemented. You know program wise. Even you are G benefits wise. Is there something key that you know technology wise that you've implemented in your business that has helped take you further?

Speaker 4:

I think that you know between you are G programs like easy sweet you know, power link.

Speaker 4:

There's so many different programs and bolt-ons that we can use, even in, you know, a payroll system, hr system and things that we have implemented. My brother and I are. I guess we're really good at implementing technology-based things because we don't fight the system, we analyze the system and see how it works best and we will change our policies and procedures to fit those, to fit that technology. You know, for instance, you know URG has the data program. I know that. You know it's very easy to try to buck the system and try to do it your own way because you think it should work better this way, but it doesn't work that way.

Speaker 4:

So we try to utilize each of these programs the best we can without having to, you know, without having to fight the system. You know the easy system has really helped us grow a lot. You know we work really good with those guys over there and I know that. You know it's one of those deals where if you change your facility to work with the program, you're going to have success. We've seen that with. You know the URG programs, whether it's the core program, the warranty program. You know the data everything that has to do with the data.

Speaker 4:

It's just. You know, we want to capitalize on all of that, so there's not many programs that are going to cater to our facility. But we can cater to those programs and really try to succeed and get the most out of each one.

Speaker 2:

Definitely yeah, I think that's one of the things that we try to just highlight whenever we're talking about websites and kind of bringing your business into the future. You know, 80% of your customers are shopping via mobile phone and iPad, so making sure that you're keeping up with the technology trends and the way your customers are shopping is so key. And all these different you know companies are here to help you. It's not that we're trying to nickel and dime you. You know we're trying to actually help you grow your part sales in the long run. So that's awesome.

Speaker 4:

And technology is a big thing now.

Speaker 3:

In every aspect.

Speaker 4:

I feel like there's a lot of smaller facilities now that are struggling to, you know, make ends meet because the older generations are fighting the technology.

Speaker 2:

Definitely.

Speaker 4:

You know, I think you know, I appreciate my father and, I think, my grandfather for allowing you know my grandfather, for allowing my dad to take the technology to another level, and then my father for letting my brothers and I take that to the next level.

Speaker 2:

That's giving you that trust.

Speaker 3:

Yep.

Speaker 4:

Yep and it's definitely giving us, you know, giving us the upper edge to stay up with this technology, to try to compete, continue to grow.

Speaker 2:

Yeah, for sure. Well, so are you guys. I hear you guys are going to be golfing at the golf tournament At URG. Is that correct?

Speaker 4:

Yes, we are my father Darrell, my brother Michael, my brother Daniel, both of our work. Actually, our ring those location has a golf course directly behind and a golf course right across the street and I don't think that we've had been to either of those.

Speaker 2:

So I was going to say I'm going to say are you there every day? But dang, you haven't even been there yet.

Speaker 4:

No, no, we used to race cars. We weren't on the golf course.

Speaker 2:

Different hobbies, that's all right. Racing cars sounds awesome. What kind of cars did you guys race?

Speaker 4:

We used to race dirt modified up here in the Northeast so that was something my dad did when he was younger, and then my brothers and I did it for a number of years, but I retired. We're just retired now.

Speaker 2:

Awesome. Well, it's great that you guys are bringing so many people to URG are I kind of want to get into a little bit about URG and what you guys have kind of taken away from the conferences and what your view is about coming to URG, even potentially for non-members?

Speaker 4:

Sure. So I mean you are G has it's always been a big part of our company? As long as I can remember you know I was. I was thinking about when my first you are G wasn't it was. I mean I don't even think I had my driver's license yet and I was going with my father the Inverness, you know, and it's Yep at the Inverness, that's what it was there in.

Speaker 4:

Denver it was. You know, it was eye opening for me. It was like drinking from a fire hose. When I first left there because I didn't know anybody I didn't I thought that the auto recycling world was just right here in goes, New Jersey. And when I went out there and saw how many people and how professional you are G was run, it was just so eye opening. It was. It was eye opening that there was that many people there. But then, as I thought about it, you know how this? There's so many other recyclers in the country and how many of them are not there.

Speaker 4:

And that always. It just always surprised me that they were not that you know the group that was there with their. But as the years have progressed, it's kind of crazy to see that most of those people are still going every year, and that's a big reason. Why is because they're, they're, they're networking, they're going to these conferences and staying up with the times and not falling behind.

Speaker 2:

Yeah, exactly yeah, coming to the conference kind of keeps you in the know and also the networking piece of it, I think is one of the biggest things you know being able to connect with other yards in your area, because we do have the data tiering behind it and and you know, just being able to broker other parts, yards, parts and and just you know getting that connection of you, know, oh you're, you're not that far from me and getting to know the people that you potentially talk to every day as well.

Speaker 4:

Absolutely, and you know, I know that. You know I spoke with a few yard, your local yard tier that are that are not members and I've asked them. You know why they're not members. You know, a lot of people always say, oh, it's just a monthly.

Speaker 4:

You know it's a monthly cost and then it's an expensive conference or but I don't think that they realize how valuable it is to network and to learn all these new things. I mean, I don't think I've missed the conference since my first one 15 years ago. It's something I look forward to every single year because you know a lot of the people there. They obviously they're doing the same thing that I'm doing every day, and there's a lot of them that are way more successful than we are here in New Jersey, and there's always someone to learn from, and you know it's I just I can't see us being in business and not attending a URG conference. That's just. It's not even a question anymore.

Speaker 2:

I love that statement. We should use that. That's perfect, awesome. Well, I think we might be ready for another commercial break. You got it.

Speaker 1:

You got it. Let's take a break, folks, and when we come back we're going to address that. A couple more things about you are. We'll be right back.

Speaker 5:

URG is pleased to join forces with Team PRP to bring you a two for one, top tier, amazing training conference in 2024. Our industry is unique in that we all share a history, a purpose and a future. We are one big, diverse family pursuing success not just for ourselves but for our industry as a whole. When one of us succeeds, it is never done alone. For the we Are One conference, we will come together to learn, laugh and build a vision of the future together With a lineup of great speakers. This is one event you must attend. Our keynote speaker this year is six time Emmy Award winner, ross Schaefer. Special room rates are available through March the 11th at the highest Regency, st Louis, at the Arts. Go to U-R-Gcom, click on the hotel tab and book your room today. Folks, this event is like a buy one, get one free sale. You don't want to miss the U-R-G Team PRP we Are One conference. Register online today and we'll see you in St Louis.

Speaker 1:

Welcome back listeners. Of course you're listening to the U-R-G on the Go podcast. This is one of our best ones. Remember to like, review and share everywhere. And if you'd like to hear another industry expert that Amanda and Kristin can interview, like the Dan Snyder's, ryan Pocco's, the Matt Carmans I all mean, just dial our hotline number here in the studio 706-409-5603. And before I turn it back over to the ladies, I want to tell everyone I hope you're listening to Matt Carmans speaking about Lentini's Because they come to play golf.

Speaker 1:

Their salvage locations are between two golf courses. They don't play locally, but they come out to support the U-R-G scholarship foundation and have. The people that come are just duckers. They come out there because we play best ball and as long as you bring one hidden player, the game is fantastic. So it's best ball, but they're doing it because the proceeds go to the U-R-G scholarship foundation, which then goes to help other family members in our industry, help with their education, with their vocational schools.

Speaker 1:

And Lentini's are wonderful. I tease Matt and you know, and his dad, they come to the auction and they always bid to raise the bid so that the other guy has to pay more. But you guys are wonderful people. You've been very kind to my family but at the same time, this is your great people and I'm so proud that Amanda, when Amanda told me I said no, he said again that's who we have here. We go from a Dan Snyder that's tited and barked on a tree and we come and have, you know, a Matt Carmen who knows procedures and processes and has gone from when your grandfather ran it as a small location and through technology you made it a beautiful location. You got two of them now and employing over 60 people, and this is amazing.

Speaker 2:

So Yep and I and I agree. I think you know the point of working on your business rather in your business is is key, and it sounds like you guys are really well rounded with making sure that all your procedures and and employees are well trained as well, and so that you guys have good fits for the employees too. It's very impressive.

Speaker 2:

Yeah, thank you for the kind words, both of you Thank you, I've actually never been out to the, the first one to me. I don't think it's been to either location. How big is the, the main location? I don't think we.

Speaker 4:

The location that we have started at all in ring goes is only up on about 4 acres. A lot of people, a lot of people think it's a lot bigger than it is and they show up and they wonder how we do as much business through such a small location as we as we do. So it's, it's nothing, nothing too exciting, but yeah, we make do sounds like you're running, so you run a lot of cars through.

Speaker 2:

Then you guys, how about? How many do you process per day?

Speaker 4:

Yeah, so at that location we process cars a little bit different than most. We're processing about 100 cars a month through that location. We have two bays, but one thing that's unique is we don't hold any car bodies on site. All of our vehicles, they come in, they're inventory, they're completely dismantled and then they go right to the crusher.

Speaker 4:

We have quite a bit of warehousing at that location, so that's the only way we can do it. We just don't have the room to hold. We can probably hold 100 incoming cars, but they would turn way too fast.

Speaker 2:

Right, sounds like you're dismantling pretty quickly. That's awesome. What do you guys use on a daily basis from URD? That kind of helps your processes and makes it a little bit more streamlined for y'all.

Speaker 4:

Well, obviously we use the data tiering.

Speaker 1:

That's kind of on the back end of things.

Speaker 4:

It's not something we go in and mess with every day, but we I guess you could say we deal with the orders that are coming in, whether it's from CCC, whether it's from our website. That's something that I don't really know what we would do without anymore. Because we're here in the Northeast and part of the PRP Northeast, being able to tier all of our Northeast partners has just been huge. Our customers get the parts the next day, whether it's from someone in upstate New York, someone in South Jersey, someone in Pennsylvania, vermont, massachusetts. It gives our salespeople the opportunity to be able to sell a part next day, to sell a part and get it delivered to the customer next day. As the industry has changed, we don't get as many phone calls People calling looking for a part. A lot of it is driven off of these electronically created estimates, so that's something that URG and the data tiering has helped us with a ton. Something else we use a lot is the warranty program.

Speaker 4:

Oh yeah yeah, that has been a huge asset to our company. It's really taken the professionalism when there is a problem to the next level. They're hired to sell parts and not be tech support for an issue. So we defer it right to Shane and the guys at the warranty department and they have done an excellent job Just taking care of our customers and working through those issues. So those are 2 of the really big things.

Speaker 2:

Yeah, that kind of helps on the website.

Speaker 4:

Okay, yeah right, we also have the website, also the core program. I mean we try to utilize everything that URG has to offer. I would say most of it we use on a daily basis.

Speaker 2:

That's amazing, that's perfect. Yeah, I think you know, like you were saying that CCC data feed. I had a yard add a few yards to their data tiering. They said they tripled the amount of quotes they were getting through that. So it really can be kind of key for being able to tier other URG members parts through those data feeds.

Speaker 4:

Absolutely. You know, a big part of that. 1 is understanding how all of the data tiering works, but also being open to try and to be able to dig in and figure out how it's going to work for your business.

Speaker 2:

Yep and make those connections.

Speaker 4:

That's really why we correct. We really utilize that program quite a bit.

Speaker 2:

Definitely Awesome. Well, you said you were bringing 4 people to come golf at the golf tournament. Is that? Who's all coming to the URG conference?

Speaker 4:

This year. Yes, we're also bringing my coming in on Friday, my sales manager Bill. He will be coming down with us as well. He attended for the first time last year and he'll probably be coming with us from here on out.

Speaker 2:

That's awesome. That's perfect. Yeah, since we're going to be joining the PRP, we've got some nice sales focused sessions on Saturday, so that'll be perfect.

Speaker 4:

Awesome Yep. We're looking forward to it.

Speaker 2:

Awesome. Yeah, the events and everything that are going to be going on that weekend are really going to be a good time as well. We're going to be at the PBR and you're going to be a mechanical bull and there's going to be some great events that we're going to be going through. They're going to be a margarita machine. So it's going to be a really, really fun time. So we want to make sure that everyone's aware that you don't have to necessarily be a URG member to attend the URG conference. It's a great way for you guys to network and see what the opportunities are with URG and with the members that are currently utilizing programs. So we want to invite anyone that is interested in URG to come out to St Louis on April 4th through the 6th. We also have that golf tournament that we discussed. Kristin, do you have any other questions you wanted to ask?

Speaker 3:

I don't have any questions. This is kind of piggyback off of what you're saying. We would love to see everyone at the conference. Matt had a great insight on what benefits you have, yards, in regards to URG. I mean, amanda and I can talk to you guys all day about all of the benefits that we offer, but I think to hear it single-handedly from somebody who uses it day in and day out should just kind of really speak value to all those yards out there listening and just understanding of who we are and that our bottom line is just to help you guys.

Speaker 3:

So, aside from our programs, like Amanda said, we would love to see you guys in St Louis. There's so much to see, so much to do, there's so many great people to meet, so see you there, yes, and thank you so much, matt.

Speaker 2:

Thank you so much for letting us interview you today and being a part of our podcast.

Speaker 4:

Thank you very much for having me. I really appreciate it and look forward to seeing everybody in St Louis and.

Speaker 1:

I'll give you my two cents, matt. You did a great job, and all you listeners out there. This podcast has grown so much because you told your friend about it. But I'll make a prediction as the old man of the four of us Opposite golf, if you're not a golfer. Less than 15 minutes from the host hotel, the NABC, who gives away the vehicles every year, putting on an extraction program with firefighters and towers, and in my article this month for the recycled power source magazine, I made a prediction that two years from now there will be a special class just by NABC, teaching people how to take this program back to your area. So, matt, I'm going to tell you, between you and my family up in Jersey, you guys could put one on, maybe eight months from now or 10 months from now. I'm going to let NABC direct you, but eight or 10 months from now they could be the heroes of New Jersey by bringing in this program for firefighters and for community leaders.

Speaker 3:

And yeah yeah.

Speaker 3:

I'm just going to say NABC is near and dear to my heart and you know they do these events day in and day out. I was attending one event and they were talking about this free event. You know it's so crazy because you may think like, oh, I don't have time to put this event on, or oh, I don't have the staff, or I don't have the car or whatever it may be, whatever the reason may be, but if you put this on at your facility, think about how many lives in your city you could be saving. The whole point of this program is essentially allow firefighters the opportunity to really dig into these vehicles to understand how to get somebody out of an accident. That's why these out, these recycled vehicles, come into handy because you know they've been wrecked, they know how to kind of maneuver them. It gives them.

Speaker 3:

There was one, one person that I was talking to and they were like you know it was crazy. We did a free event on the certain type of vehicle. It was a newer vehicle. None of the firefighters in the city had worked on it. A couple days later there was an accident in the same town and they were able to get the person out in time With life saving, with with you know, life saving measures. So it just goes to show you that that could be you, that could be your, you know your family member, you don't know. So, aside from just you know, witnessing these types of events and learning and educating yourself, you're also saving lives.

Speaker 4:

Yeah, and that's awesome. It's definitely something we'll be. We'll look into. My brother, Michael's a volunteer firefighter, so he definitely has some connections to see if we, if that's something that I'm sure they will be interested in. But I'm sure he can facilitate the conversation with that and I'll definitely reach out to you guys as well to get that information.

Speaker 1:

Yeah, and that. You know I started thinking about it. You could hold it a Harrington Park is. There's plenty of parking there? Yeah, it's done in a community and with your as a sponsor and Harrington as a sponsor, you guys would be the true heroes of that whole community. It's, you need about six months. This is about that six months planning, but they really help you put this thing on and I just want people to be aware of it. And, christian, thank you that you brought that back up. It's. It's. This is going to be one super conference and you are gene hookin up with PRP, has made it un nominal and this will be the most well attended premier event of the year. So, without anybody's last, anybody has a parting shot. We'll see in St Louis. You got it, thank you. We'll see everybody in St Louis and we'll see you next time. The U R G on the go podcast. See you then.

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