U-R-G On the Go
An informative podcast for the United Recyclers Group. Each week we will feature an entertaining guest that will share their knowledge and information with you, providing you with tips and tools to help you become a more profitable business.
U-R-G On the Go
Revolutionizing Automotive Recycling: Damian's Journey with Glenn's Car and Truck
What if you could transform a family business into a community pillar through sheer dedication and innovation? Damian from Glenn's Car and Truck joins us to share his compelling journey growing up in an industry pioneered by his Yugoslavian immigrant grandfather. From early inventory days to steering the sales division, Damian paints a vivid picture of how quality and customer satisfaction have always been their guiding principles.
The automotive recycling landscape is rapidly evolving with technology and changing consumer behaviors. Damian shares how apps like Car Part have revolutionized the market, bringing unprecedented transparency and efficiency. Through the lens of Glenn's Car and Truck, we explore the transformative impact of joining the United Recyclers Group (URG). Tools like hotkeys and the core buying tool have been game-changers in enhancing efficiency and profitability, proving essential for staying competitive in today's saturated market.
As we gaze into the future of automotive recycling, Damian reveals plans for expansion and a shift towards a more customer-centric model. From larger facilities to stronger industry networking, Glenn's Car and Truck is gearing up for a brighter future. With a family-oriented approach that fosters employee loyalty and an inspiring vision akin to the efficiency of McDonald's drive-thru coupled with Chick-fil-A's service excellence, Damian is set to elevate Glenn's brand to new heights. Join us for an insightful conversation that mixes historical legacy with forward-thinking ambition.
Welcome one and all. This is the URG On the Go podcast. You're there, we are here. This is the true voice of the automotive recycling industry. It was created for the pros that have a need to know that are on the go. I'm DJ Harrington, your co-host, better known as the cardiologist. I walk around with that doctor outfit on, but the real host of the program is the talented Amanda Morrison, who's director of member and vendor relationships at URG. Amanda, how are you to this wonderful day? I'm doing great, dj. How are you doing today? I'm doing wonderful. I love it.
Speaker 2:I'm doing wonderful and this is going to be a wonderful day. I'm doing great, dj. How are you doing today?
Speaker 1:I'm doing wonderful. I love it. I'm doing wonderful and this is going to be a great podcast. You have a good person as our guest today, so, without further ado, I'll just pass it on over to you, to the great state of Michigan.
Speaker 2:Yes, today we have a great guest on. We actually just got back from visiting the great state of Michigan. As you say, it was beautiful. We love Michigan, it's a great state to be in and we have so many different recyclers over there. But our guest today is Damian over at Glenn's Car and Truck. Damian, how are you doing today?
Speaker 3:I'm doing very good. How are you guys doing? How?
Speaker 2:are you doing today? I'm doing very good. How are you guys doing? Doing great, Doing great. It's great to have you on here and we're excited to hear a little bit more about Glenn's and how you guys got started. Can you tell me a little bit of history about Glenn's and how you guys were founded?
Speaker 3:Yeah, of course. So it started off back in 1972. My grandfather immigrated from Yugoslavia and I guess he was working as a you know, you work as on the line at Chrysler for the time being, but got laid off and like 1982 and he didn't want to stop working and he found it it was very lucrative of business the junkyard industry so he jumped right into it and ever since then, even just growing on just trying to sell quality parts, making things more affordable for people Just everywhere in the Detroit area and in the suburbs of Detroit now that's incredible.
Speaker 2:That's amazing. So he came from Yugoslavia and just got started. Huh.
Speaker 3:Yeah, it was one of his. I guess his many things he liked to do was work on cars. He had a lot of barriers, especially with language. He did not know the language at all, he did not have any money, Didn't really have a lot of family here, but we did have family coming over at the same time so it was nice that we had some support. But he did have that drive to do and work on auto parts and just try to excel his business.
Speaker 4:That's awesome.
Speaker 3:He started to merge away from the Chrysler to actually providing for more and more of the business every day.
Speaker 2:Okay, so what was it like? Kind of growing up deeply involved in the automotive recycling industry Obviously he came from Yugoslavia and then your dad got involved. And how did that look? Kind of going from him starting that to having your dad be a part of it, and then you Growing up in a family deeply involved in this auto cycling business.
Speaker 3:It was challenging, you know, because we're all family, we all butt heads once in a while. No doubt it's like it's extremely rewarding. So very young age I was immersed in like day-to-day operations of the salvage yard. My mom, who managed many multiple roles, often took me with her when I was just like a kid. Sometimes I had a babysitter, sometimes I didn't. My grandmother was that babysitter, but she did work at Henry Ford at the time, so she balanced taking care of me and handling paperwork and also making sales.
Speaker 2:Oh, wow.
Speaker 3:So there's a lot of responsibility she took on, and witnessing her juggle all this, all this task, make a really, really strong impression on me still to this day, and that's why.
Speaker 4:I try to really do everything. I can.
Speaker 3:My father was the same. He's equally influential. He often, you know he was like always purchasing cars at auctions. I was that kid that's randomly walking into these mom and pop auctions locally here they're like is that your kid? I'm just bidding on cars that, like you know, eight just put in my hand, but it's just all fun and games another kid, but no more.
Speaker 3:And then my grandfather. He's actually semi retired now, but he is relentless. He, he's the one that actually opens up pretty much every day. So I use the one that gets you early and then leaves the one late still at 78.
Speaker 2:And his determination.
Speaker 3:Strong-headedness is awesome.
Speaker 2:Deeply ingrained. It sounds like you guys are all involved in the automotive industry at some point. Yep.
Speaker 3:All of my everyone.
Speaker 2:That's incredible. Can you describe your journey and the various roles you've had within the company and this can just kind of be general, you know what? What kind of things have you seen and enjoyed doing throughout your your role?
Speaker 3:of course, yeah. So, um, starting out very young, I started off doing inventory. That was my, my thing, that I was drawn to. I love doing. I don't know why, but it was something that I loved and I just loved making things correct. I love making sure the parts were not broken. Nothing was just flawed for the customer. It was something I was driven to and I think I started at like very young age like I think was a 10, if I believe 10 I was actually in the back working with grown men. It was, it was an interesting experience on Saturdays.
Speaker 3:So, it was cool. It was very cool. Then, as time progressed, I became older, it became like I needed to do more things. I merged into the sales role a little bit more.
Speaker 2:I was 14.
Speaker 3:And that was definitely a learning curve. That was really interacting with the customer, trying to fulfill their needs and just making sure everything goes smooth and making sure parts were correct, they were up to customer's expectations and then just arrived on time. It was definitely something to juggle and something new to do. And then after that, I kind of started taking on managerial roles after high school. I think I graduated high school in 2016 so same time period almost and I started to do day-to-day operations with my dad, my grandfather, my mom that's incredible.
Speaker 2:So you guys got to work together all, all throughout while you were growing up and learning from them. That's pretty incredible.
Speaker 3:Yeah, that's exactly what happened.
Speaker 2:That's awesome. So what are some of the most significant changes you've kind of seen within the industry since you started? Obviously, your parents are highly involved and your family is highly involved. What are some of the significant changes you've seen that have happened throughout your career?
Speaker 3:Yeah, so when I started using the computer system, we were using blue screen, so blue screen in itself was changing from what we have now, and that's huge, just that system changing. But then what I've noticed with the customer markets is it's very, very transparent. Now A lot of people, even grandmothers and I have young teenagers coming in they're like hey, I'm in this app called Car Part. What's this? What's this exactly the pricing? It's the picture. They're coming in telling me what I have and I'm oh, this is insane how clean cut it is that the consumer knows what all these yards have, the market price. It's not like before, in 2012, where people just came to you.
Speaker 3:They called you like hey, I just need this alternator no now it's who has the cheapest, what's the best mileage it's there's a lot of things you have to qualify, so it's very, very important to just have everything ready, and then the shift towards, like career transparency is it's going to make this industry a lot better and it's going to make it run a little bit smoother. So everyone's going to have to work at a higher level. Covid really kicked that up, especially with online, so Carpart was a little bit more known. And then there's other sites, not just car part, that everyone uses, but that is the mainstream one yep, yep.
Speaker 2:Getting online and getting all of those different processes online has been really kind of the key points of of getting your business into the into the future and making sure that you're going to be successful, right.
Speaker 1:Yes.
Speaker 2:Yeah. So I guess what kind of motivated you to continue the family legacy? Obviously you're deeply ingrained in what kind of motivated you to go into the industry as well?
Speaker 3:Yeah, when he came over from Yugoslavia it was a big transition for him. He didn't really have much and the fact that he was able to make something of himself is huge. So if he was able to sell at least a couple of alternators a day, I should be doing at least three times the amount of that. That's a driving force for me, the fact to do better than what he had. There's no excuse. He didn't even speak English and I'm.
Speaker 3:I was educated here in the united states, so it's imperative and important. And another, my core, real value is trying to be the best. The reason being is because michigan is a saturated market. There are titans around us. I've been, you know, pushed around and shoved around, these big guys like shram, august, pole um, they're and then fox used to be Fox, but now Phoenix but these are like the only ones that we've looked up to. We've tried to take ideas and how they operate. Essentially, what motivates me to my core is trying to be the best. My grandfather came from Yugoslavia with the highest disadvantages anyone could have. My grandfather came from Yugoslavia with the highest disadvantages anyone could have no money, no real sense of the language and he still was able to persevere through it, and that in itself is a task, let alone selling auto parts to customers in Metro Detroit. So, as me, I have that responsibility to sell and do everything I can just like him, but better and if that doesn't motivate anybody.
Speaker 2:it's the main reason why I do everything. Love that, Love it. And so let's pivot a little bit. Let's go a little bit more towards what services you guys use. How has your involvement with URG influenced your businesses and practices at Glenn's Car and Truck?
Speaker 3:Oh, they're massive. They're huge. It's a game changer. If you're not in URG, you are missing out. It's just. I didn't know how blind it was until I really joined this group. I've been talking to Amanda on and off for several years. I started the first conversation in 2021 after I seen uh, fox auto parts had like a little urg symbol on the bottom of the website. Like what is urg? I had no idea and every other year, randomly enough, I called amanda and it was still amanda every year.
Speaker 3:I remember talking to her and uh, she was always telling me all these great things. I'm like I'm not buying into it. I'm like there's no way this is good. It's really that good. Yeah, I would recommend buying into it right away. You know what I mean it's. It changed my business 180. It's just there's no other way to cut it.
Speaker 2:I love it. That's. That's exactly what we love to hear. I do remember talking to you and just kind of letting you know what our benefits were and letting you know what we had, and I think we touched base a few times and saw you at different conferences and, yeah, I feel like it definitely ended up working out for that. You guys are utilizing all the different benefits that we offer. That was kind of something that we honed in on. Whenever we were visiting the yard, too, we made sure you had all those hotkeys implemented and made sure all your salespeople had those available as well. Yeah, I love it. So obviously, like I said, we implemented those hotkeys. What services do you use regularly and how do they help you improve your operations at the business?
Speaker 3:Yeah, so those hotkeys. I actually heard it on this podcast about the hotkeys and that's why I was so intrigued about this podcast. I did reach out to Amanda after it and we actually set it up. So we do use the hotkeys every single day when customers sometimes ask for VIN numbers and we just apply it to them, or if we're looking up for certain codes off of a import that we can't get off, like comp 9 or these other companies that you know decode VINs, that that hockey is awesome, it's super shortcut, it's super nice, makes the the deal to go faster. It really does. And then we also use the core buying tool.
Speaker 3:The core buying tool I its source is the main reason I preach urg to everyone. I know it is. Uh, you're, if you, if you've been selling to a local um like a transmission core buyer, you're getting ripped off. So, going to urg, you will get your exact core money and um they will be correct because these are great, reliable companies. They're g core, max core, raz, um, bishop. These are real big names that are um supplying and actually getting the parts they need and then giving you top dollar. It's literally what it is and I will 100%, day to day will preach to you already is a fantastic, fantastic source, of course, I love that.
Speaker 2:I love that. That's such a good shout out. That's perfect. Yeah, DJ, I think it might be time for a break.
Speaker 1:Amanda, I'm with you 100%. This has been a great one.
Speaker 4:Let's take a break, folks, and we'll be right back. The URG Scholarship Foundation was founded in 2014 in honor of individuals who give their talent, time and, very often, their own finances to ensure the growth and success of the automotive recycling industry. We understand college is not for everyone, so each year the foundation offers substantial financial scholarships to auto recycling employees and the children of employees that are attending four-year and technical or trade schools, to assist with their education. Don't leave money on the table. If you have a child or if you're interested in attending continuing education, this money is available to you. Go to u-r-gcom and click on the Scholarship Foundation tab. Urg keeping our industry strong through education.
Speaker 1:Welcome back listeners. You know you're listening to the URG On the Go podcast. This is a great one From Glenn's Car and Trucks in Michigan, right off of Taylor Avenue. I should say it's in Taylor Michigan, it's off Telegraph Road, but they're wonderful. People URG was there at the yard tour. People URG was there at the Yard Tour. I want to remind all our listeners that we're available on Spotify, iTunes, Pandora, Stitcher, iHeartMedia, which is the number one podcast in the world, Amazon or wherever you get your podcasts. Damon, this has been a wonderful listening to you talk about your grandfather, your family, your grandmother, the whole family. I'm intrigued and you do have a challenge because you got SRAMs up the street. You got the Foxhole Place and they do a wonderful job and they advertise URG. So this is wonderful. This is a very good podcast. All right, Amanda, I'll take it back to you so you can ask them another question.
Speaker 2:Thank you so much, DJ. You're always so enthusiastic. I love your intros. You're my favorite.
Speaker 3:All right.
Speaker 2:David, right, aren't they amazing, david.
Speaker 3:Yes, they are.
Speaker 2:So fantastic. All right, so I just wanted to dig back in. So how do you see the future of the auto recycling industry evolving and what role do you think the organizations like URG will play in the future? And obviously you guys just joined PRP as well, so that's another good industry organization to be a part of.
Speaker 3:Yeah, you know organization to be a part of. Yeah, you know it is probably a another massive one if. If you're a new and upcoming yard, I would definitely look into PRP. If you've not, that is another thing. But it's a high, high volume game so you just have to be ready for it. Sometimes people aren't, which I've heard, but some people are. It's all depends on where you stand at the company time. But you said in the future of the automotive recycling is what you're saying.
Speaker 2:Yeah, yeah. What do you kind of see for the future of automotive recycling and how it's evolving?
Speaker 3:I think it's just going to become more customer-oriented in my opinion. I think it's just going to become more customer oriented in my opinion. Just the way technology is working, the way how these groups are regulating things, it's going to be way, way, way more customer oriented. Because back when you know, junkyard started, back in the 20s, everyone always had that perception I'm going to get ripped off, I'm going to get scammed.
Speaker 3:But over time it's been evolving into becoming more customer-oriented, promising warranties, getting right prices, having them look at it, even pictures that's what we do at Glenn's. We take pictures of every single part that's been dismal and taken off, so they know exactly what they get. So it goes back to my transparency thing. I just think it's gonna get way more transparent from and probably way more easier to purchase, because I think urg in the future because I've seen their site before you can purchase stuff off of the urg sites and websites. So I believe urg is going to have another lift with um customer selling so you can actually directly sell there and they could perform like another ebay, but more for yard to consumer on a local basis yeah, exactly, yep, so I completely agree with you.
Speaker 2:Data feeds and you know, getting e-commerce solutions. Ebay is one of them. You know we offer ebay integration as well as the e-commerce solution. So I completely agree with you. You know, making sure that you're getting your, your business, into the future and evolving. Speaking of evolving and growing, you guys just expanded, is that correct?
Speaker 3:Yep, yep. So we've been working on a facility for some time and we're putting up the cherry on top of the facility, hopefully transferring over soon. No date yet, but as soon as we will we let you, or G know right away. But it's the new facility we're currently at. Right now was sitting at 12 acres. We're going to be jumping up to 28 acres here in a second with, I believe, 65 square foot, 65,000 square foot. So really excited, cannot wait for the move and I'm glad we were able to show everyone at URG originally on the walkthrough at our new facility as well it was beautiful, it was.
Speaker 2:If you guys ever get a chance to go out to if you're not in Michigan but you're out visiting I say go, it's something to see, that the beautiful property surrounded by trees. You even have a little, a little reservoir out there, right?
Speaker 4:a little pond.
Speaker 2:Yeah, yeah, yeah. It's a beautiful, beautiful land in an area to be in, so it'll be, it'll be a great facility, and that building that you guys did was was beautiful as well was that one of the three buildings is that so? Is that um? What was that originally, that building?
Speaker 3:Uh, that building was just a pool barn. Um it was a tractor supply company prior to it so they just sold um uh tractor belts as what it was out of there.
Speaker 2:I gotcha. That's. That's amazing. Yeah, Is it beautiful? Is that going to be a beautiful storefront and facility? So, um, definitely check it out if you're in their area. But what would be some kind of advice that you would potentially give someone?
Speaker 3:starting out in the automotive recycling industry. I would network as much as humanly possible. I would ask questions. I would find interest groups like URG, prp. I would try to reach out with any possible pathway of just this growing and understanding, because you really don't know what you're not doing. So it's just important to ask every single question and just find people like you and then grow from there. I think it's vital. I didn't know what I was missing on these past years, except for the last year and a half. I've just excelled. Everything based on URG, prp and other networks surrounding love it.
Speaker 2:Yeah, I feel like you were. You were always asking all the right questions at the conferences and really digging deep and trying to figure out how to improve and and you've been really good about getting you know contacts as well, you know, getting connected with Amber at Pete's. I feel like that. That's been a great connection with you as well. Um, I just make.
Speaker 3:I do want to give them a quick shout out at Pete's. I'm sorry to cut you off. I just want to let you know that was an awesome facility. Those people over there were awesome and I was super, super happy what they did. It was they do amazing stuff over at Pete's and I could not be any grateful other than Amber. She was awesome.
Speaker 2:I love it. Yes, she's, she's a great. She's a great girl to know and to great avenues to be able to um, you know, reach out to and get some advice from as well. She's always willing to work with other automotive recyclers and always that willing to add trading partners as well and add to cheering. So, yeah, I'm glad you guys got connected. Is it time to take another break?
Speaker 1:Yeah, we could take one more break. I know when we come back from this break. Damon, I really believe that the work ethic Now was your grandfather's name, Glenn. Is that how the company came by the name? Glenn's Car and Truck?
Speaker 3:Yeah, and no, actually it wasn't it. My grandfather's name is george, we call him pops um glenn originated from the original yard and fort street in detroit. It was actually owned by a gentleman named glenn and then I believe, if I'm not mistaken, the second place he also purchased glenn and then he named it glenn and then he sold it to us again. So we bought both facilities from him.
Speaker 1:That's perfect. Now, that rounds out the whole philosophy. But the work ethic, amanda, what I'm listening? I listen, damien, just like one of our people listening because we have more and more listeners, because our fellow recyclers are referring and telling people. Go on to the URG podcast and listen. In your work ethic that you learned from your grandfather and from your family has died into you and that's the reason why you're so successful. You, and that's the reason why you're so successful I hear it Every word you're saying. It makes me feel so proud of you is because you're learned from your grandfather's work ethics and that's what you're going to be passing on to your loved ones. I think it's wonderful. We'll take a fast break, listeners, and we'll be right back. Fast break for listeners, and we'll be right back.
Speaker 4:Urg can help you streamline your business for maximum efficiency and increased profits. Access powerful software and unique tools. Receive top-level training with industry experts. Network with hundreds of recyclers. Employ e-commerce solutions to boost business. Receive support, resources and discounts Starting at just $150 a month. It's the smartest investment you will make for your business this year. Go to u-r-gcom and click on Become a Member. Your path to a profitable future is just a click away. That's you-r-gcom.
Speaker 1:Welcome back listeners. You know you're listening to the number one podcast in the automotive industry, urg On the Go Podcast. Remember to means dial our hotline number 706-409-5603. And Amanda and I will do our very best to get that industry pro on the podcast so you can listen to. And I can't thank you enough for sharing this podcast with all your friends. This has really been a good experience. All right, amanda, this has been wonderful.
Speaker 2:Thank you, DJ. Yes, this has been great. Damien, thank you so much for being on today.
Speaker 2:I kind of wanted to dig back in to what DJ was saying and how your parents and your grandparents have kind of ingrained the work ethic into you and I feel like you can see that in your yard. I'm kind of throwing out another question at you that I didn't have listed, but just kind of the loyalty you guys create, you can see it in the employees. Whenever we came in and you brought all of your employees to dinner and you were one of the only yards that included most of your staff, which is incredible. What types of things do you do to kind of create that loyalty? And obviously it shines through, I think, just through your um, your day-to-day processes. But what are some tactics that you guys kind of do at the yard to provide that?
Speaker 3:well, I wouldn't call it loyalty per se. It's because we're a family-run business and we run it like a family. So, like you see us, we went out to dinner, all of us but when it comes to lunch, my mom is also helping make food for the counterman. Sometimes we got pizza. Hey, like grab some pizza guys, it's right here on the counter, grab some. So it's more, it's family-oriented and I like working with people that like working with me.
Speaker 3:So, there's this like this flow of hey, let's work together, let's just get the job done and then sooner or later, these guys become vets. I have so many guys on my team that they've been here 10 plus years. I tried to do my best to. I hate, I hate the revolving door with employees. I just want people we work together, we go to work, that's it. You know what I mean. And we just have a good time. That's what we're here for.
Speaker 3:We're just trying to help these customers out, help give a good product, help them make the day go by and then, at the end of the day, just provide for all of our families. So that essentially because I don't like the word loyalty. I just like the word that it sounds cliche, but I think we're honestly a real family. At Glenn's Car and Truck, A lot of us know each other for way too long, even out of work, so it's a really cool and wonderful thing to work at. Every single person is actually. They've known me since I was a kid. I was working at the counter, side by side with them, so it's been a remarkable experience. I'm blessed to have a great team and I'm just excited for the future with these guys.
Speaker 2:I love that. That's incredible. Yeah, you can hear the passion in your voice for your team and just the passion for the industry. It's incredible. So I'm actually going to go into this question. It probably is going to feed right into that what's been the most rewarding aspect of your career so far.
Speaker 3:Rewarding that, what's been the most rewarding aspect of your career so far. Rewarding, um, I think it's probably my tangible impact. Yeah, what I mean by that is when we started off I wouldn't say start off when we were 10 years back. How about that? 10 to 15 years back? I remember working there. I remember how it was not.
Speaker 3:It was not the most ideal salvage yard situation you want to be at, but every day I would come in thinking that there was a better way, there's a better choice off the path, there's something we can do better each day, and it's just nice to see that there's that path behind me now, like of the good doings that they're actually laying down the new future Glenn. It's actually building brick by brick, based on each day, on how Glenn is becoming, and it's really really, really nice to see it, just because you're actually work is being put in and it's you're actually getting some real stuff out, and I see it in the customer spaces, I see it in the product and I see it in the customer spaces. I see it in the product and I see it in the work environment and now I'm happy to be providing what we have here at Glenn's.
Speaker 2:That's incredible. That's awesome. That's a really great way to put it. So obviously, those tangible things that you've put in place, you probably have some goals for the future. What does that kind of look like for you and you and Glens?
Speaker 3:Yeah, looking ahead, I want to be more customer-centric, even more than we are right now. I want it to have that calling like hey, I just got to go to Glens to get a part, and they don't have to call around. I want that branding to be Coca-Cola with Glens Car and Truck. I want people to be happy with the parts they're getting. I want the warranties to be outstanding and I'm trying to build a relationship with these customers so they just know hey, Glenn's Car and Truck, they got me. I don't have to wear any belt or anything else, I just want to be on speed dial with them. And then I really want to have a bigger impact in the community by doing that. And then I want the service to be almost like a McDonald's drive-thru, but still has that Chick-fil-A, thank you at the end.
Speaker 3:And that's exactly what I want. That's just improving technology, just making it easier for the customer. It's really what it is.
Speaker 2:That's a beautiful example. The convenience of McDonald's for the service of Chick-fil-A yeah, I love it. Cj, did you have something you wanted to say?
Speaker 1:Yeah. You know learning from him. He's an amazing guy. How old are you? Hey, Damien, how old are you?
Speaker 3:I'm 24. I'm 26. Excuse me, I'm not even on my age.
Speaker 1:Well, I'm going to tell you something. I've learned so much from you. Now do me a favor how do you pronounce your last name?
Speaker 3:It's Serafimovsky.
Speaker 1:Serafimovsky, okay, yep.
Speaker 3:Serafimovsky, but in Serbian it's Serafimovsky.
Speaker 1:Perfect. Well, george would be proud of you. Buddy, I'm telling you right now, I've learned so much and your philosophy about customer service is right on 2024, 2025. It's that right philosophy where, chick-fil-a, you want everyone to have that same wonderful feeling when they leave, and that's what they get. You know, I think it's wonderful, amanda. You had a good pick here, buddy right yeah I thought so.
Speaker 2:I thought he'd be a good ad. Yeah and I I met damien. I think I met you potentially at a urg conference. Was it a urg conference that I met you at? Yeah, we met.
Speaker 3:We met at the URG conference in St Louis and I did meet the DJ himself, but it was in passing and I was like man, who's this guy wearing a doctor's coat, like what's going on? And I'm so glad I came across this, the podcast. I'm like, oh my God, this is fullious, and that's why I was. I've been listening to it pretty frequently. I can't be on them all, but alexa is amazing, so I just listen to it when I'm in the house I love it I love it jobs, and you know amber has been on here.
Speaker 1:Uh, you, we've had so wonderful people on here and that's the reason why I'm glad you're one of the people we selected, because this is a real gift, amanda.
Speaker 2:Yeah, I agree. Yeah, so you guys are planning on coming to the conference in Florida?
Speaker 3:then right, that's my plan, yeah, but worst case scenario, if I don't go, colorado will definitely be there.
Speaker 2:Awesome, awesome. Yep, those conferences can be key and I feel like that's one thing that you're really good about doing is going out during those conferences and making those connections with those other yards and getting to know them and learning from them as much as you can.
Speaker 3:To be completely frank, we were not going to go to the conference, but it was my mom and my fiance that really pushed us and I'm like what are we going to really learn here? We've been doing this for so long. How can you do it any different? Oh, trust me, there's another way to do it. There's always another way. So if you, if you whoever's, not whoever's listening, I'm just letting you know go to the conference. You've never been to one. It will change your business. We're all trying to do the same thing here. It's all one boat. You know what I mean, so just do it I love it.
Speaker 2:That's perfect. All right, dj, I think we can wrap up. We'll wrap it up folks.
Speaker 1:I for one think this was a fantastic one. Damian, I thank you very much. I thank the family at glenn's car and truck in taylor, michigan. This was a great. It fits right up there with the winners of winners. And Amanda, thank you so much for that Until next time. I hope we'll all see you on the next URG On the Go podcast.