U-R-G On the Go
An informative podcast for the United Recyclers Group. Each week we will feature an entertaining guest that will share their knowledge and information with you, providing you with tips and tools to help you become a more profitable business.
U-R-G On the Go
From Body Shop to Recycling Empire: Sherri Smith's Story
Ever wonder how a small-town auto recycling business thrives in today's complex market? Sherri Smith takes us behind the scenes at Smith Auto Inc in Pawnee City, Nebraska, revealing how a field of leftover parts cars evolved into a multi-faceted operation with 26 employees serving a town of fewer than 800 people.
What began as a collision repair center in the late 1980s naturally progressed to rebuilding vehicles, which generated parts cars that accumulated until Bob Smith suggested they "start a salvage yard" in 1996. From that humble beginning, they've expanded to include full-service recycling, self-service operations, and scrap metal processing—all while maintaining the family values that form their company's foundation.
The secret to their success? Creating a workplace culture where team members feel like family. Their weekly Friday lunches (the only time they close for an hour) bring everyone together for home-cooked meals and conversation. Company outings include employees' families, strengthening bonds beyond work hours. This approach has yielded impressive workforce stability in an industry often challenged by turnover.
Technology adoption plays a crucial role in their ongoing evolution. From yard management systems to VIN decoders, texting platforms, and e-commerce solutions, Smith Auto Inc embraces tools that enhance customer service while adapting to changing consumer preferences. As Sherri notes, "People are in different time zones with different work schedules, so they're not always available to talk when we're at work."
Looking forward, Sherri acknowledges significant challenges facing the industry—particularly the increasing complexity of vehicle technology that limits part interchangeability and requires specialized reprogramming. Yet their commitment to "constant and never-ending improvement" positions them well for whatever comes next.
Whether you're in the recycling business or simply appreciate stories of entrepreneurial grit and adaptation, this conversation offers valuable insights about building a resilient enterprise through community, continuous learning, and unwavering commitment to quality. Subscribe now to hear more inspiring stories from the true voices of automotive recycling!
Welcome one and all to the URG On the Go podcast. You are there and we are here. The URG podcast is the true voice of the automotive recycling industry. It was created for the pros that have a need to know that are on the go. I'm DJ Harrington, a co-host, better known as the cardiologist. The other co-host of this program is the talented Amanda Morrison, who is the director of member and vendor relations for URG. Amanda, how are you doing this beautiful day?
Speaker 2:I'm doing great. Gj, thanks for having me on. It's always fun to be on with you. It's been a busy last couple of months. It's been, you know, traveling back and forth to different yards and going to all the trade shows, so it's been great getting out and seeing all these recyclers.
Speaker 1:So we're loving it, yeah and we got a great guest for today. But I have to tell our listeners now we're just almost at 10 000, so we're a hair away. So we just need a couple more people telling them about the podcast. Once we get to 10 000 it's selling, sailing, sailing on. So here's what I want to ask you Could you tell our listeners you've been to New Jersey? You guys went to New Jersey, then last week you were in Ohio.
Speaker 2:Yeah, we were in Ohio and we did the G-Core Easy Suite. It was a customer appreciation event. We went and did some clay pigeon shooting, which was a little scary seeing seeing Christy and Kristen with a gun, but you know it was. It was all in good fun, we had a great time, and just getting to know the recyclers that are there and and and a part of that event was really cool. So we love getting out and seeing everyone and I just feel like it just kind of interconnects us all a little bit more and shows us what we, what we, can improve on as well by talking to these guys and talking to the members that are utilizing our, our unique portfolio of benefits that they can, that we offer and they can utilize every day. And if there's anything that we can do to help them, then we're right there for them to tell us what we need to do.
Speaker 1:So it's been great for them to tell us what we need to do. So it's been great. Yeah, I was hoping that when you went to Lantini's that they would tell you all about the Harrington family down the street or ran into one of their trucks, but it was good. Now you want to introduce our guest for today?
Speaker 2:Yes, because this is going to be different. Yes, I do. Yes, so we've got a great guest today. We have Sherry from Smith Auto Inc in Pawnee City, nebraska. Sherry, thank you so much for being on today. You're welcome. Thanks for having me, of course, yes, we want to learn a little bit more about you know how you got started in this industry and how you know you've come to be where you are today. Can you share just a little bit of background of how you got involved in the automotive recycling industry?
Speaker 4:You bet so we started out as probably some of our fellow recyclers. We started actually as a body shop, a collision repair center, and with that came doing rebuilders to sell on the side. And with rebuilders comes parts cars. So pretty soon we had a small field north of our home full of leftover parts cars from our rebuilders. So in 1996, bob said I think that we need to start a salvage yard. And I'm sure that I had a scared look on my face. So we dove in, we got a yard management system and got online with the parts we had at that time and we've just evolved from there as a salvage yard recycling center.
Speaker 2:Very cool. And so when you say you were doing rebuilders, did you guys specialize in specific rebuilders that you were doing or no, not.
Speaker 4:Yeah, not specifically um specific makes or models, just cars that um we thought would move in our area and our little town Did a lot of Buicks, Oldsmobiles. They were good cars for us back in the late 80s, early 90s.
Speaker 2:Yeah, I love it. That's awesome and so and Bob is your husband, so you guys started it together back in 96, is what you said.
Speaker 4:The recycling center. The salvage yard started in 96, correct.
Speaker 2:Okay, and about how many people do you guys have currently employed there? Now?
Speaker 4:We currently have 26 on our payroll between full-time, part-time. We also have a self-serve division here, so we have a couple people employed at our self-serve yard and then we have the full-serve center. We do also do scrap iron recycling, so we have a few people there as well and then a couple on payroll doing rebuilders. We've closed our collision center, but we do still do some rebuilders here and there.
Speaker 2:Wow, that's impressive. I didn't realize how big and how expansive your guys' business was. I didn't realize you did all those different moving parts. We're busy. That's amazing. Good for you, good for you. And so you know you've been doing this for a while now. What are some of the biggest lessons you feel like you've learned starting this business? Obviously, owning your own business is a task in itself, but what are some of the lessons you've learned?
Speaker 4:I think we've learned that there's always going to be ups and there's always going to be downs. We have to focus on the ups and just try to work on the downs and make them better and just keep looking forward, because there's always a corner to turn around and new light around that new corner.
Speaker 2:100%, that's perfect. So what advice do you feel like you would give to someone that's new entering in the automotive industry? You've been doing it since 96. So kind of little tidbits that you would give to someone that's trying to start out here in 2025?.
Speaker 4:I think the biggest advice that we could give would be to join all of the associations, organizations that are industry related, that you can learn from, learn from those organizations. The people that you can learn from, learn from those organizations. The people, um, and you know, make sure that you know the laws and regulations for your area and uh, just keep trucking along.
Speaker 2:Do the best you can. 100. Yeah, that the networking right is just so key being able to and and you guys are a little bit more secluded, right, you have, you know, kind of a little bit further off, but you guys are still a part of prp and the network and how has that been beneficial for y'all with being yeah, so Team PRP.
Speaker 4:We have been on it now, I believe, for two years, maybe three, and we are an associate member because of our location. It was just too much to get the truck to come here and be a full member. So we insert into the Omaha Hub daily. But the networking is grand. I mean the things you learn from all of the other members, any member, any recycler, whether they're, you know, a team PRP member or not, but state associations and everyone.
Speaker 2:It's just great to be a part of this industry, definitely, and you guys attend the URG conference as well. Correct, we do. Yeah, what's your oh go ahead.
Speaker 4:No, I don't know that we've missed many, maybe one or two here or there since we've started, but we started. We attended some when they were still at the Inverness in Denver. Yeah, oh, I love that, dj. Had you been at the Inverness in Denver, so I love that, dj, did you?
Speaker 2:had you been to the Inverness conferences? Oh yeah, that was a little bit before my time. I've only been here for well, it's been six years now. It's crazy how, how many, how long it's been now. But I hear about all about the Inverness and all the fun that you guys used to have over there when it was a little bit smaller of a conference.
Speaker 1:And I went with Car Park, car Park, I was in their booth.
Speaker 2:That's awesome, dj. I love it. I love that. Well, do we want to take a quick break?
Speaker 1:DJ, we could take a break. I want to remind all our listeners take a pen or paper out, something you take notes with. I'm already writing down some of the things Sherry is commenting on. Girl, it's like going to graduate school. I think it's excellent. Your tips are excellent.
Speaker 4:Thank you.
Speaker 1:Let's do this. Let's take a break, folks, and we'll be right back.
Speaker 3:URG can help you streamline your business for maximum efficiency and increased profits. Access powerful software and unique tools. Receive top-level training with industry experts. Network with hundreds of recyclers. Employ e-commerce solutions to boost business. Receive support, resources and discounts Starting at just $150 a month. It's the smartest investment you will make for your business this year. Go to u-r-gcom and click on Become a Member. Your path to a profitable future is just a click away. That's u-r-gcom.
Speaker 1:Welcome back listeners. You know you're listening to URG on the Go podcast. We do our best. I'm going to tell you. Amanda does her best to bring in the best of the listeners, so right now, sherry's doing a great job. I want to remind all our listeners we're available every week and we are on Spotify, we're on iTunes, we're on Pandora, we're on Stitcher, iheartmedia Wherever you get your podcasts, we're there. So I want you to continue telling your friends about us and, by all means, this is a great one and, amanda, I cannot thank you enough. Sherry Smith is doing such a good job. Grab your pens, guys, or something you make notes with, and, amanda, I'll turn it back over to you.
Speaker 2:Yes, thank you, DJ. Well, we just had a great side conversation during the break. I told him we have to get back on the air because this is fabulous content. So, Sherry, you were sharing that you first met DJ at a conference.
Speaker 4:Yep, it was at our state association meeting. I can't remember the exact year, but it had to be early on 97, 98, maybe I had brown hair and I had hair you know, I'm a bald-headed old guy we took home so many good tips from from your session. It was just great thank you.
Speaker 1:Well, I really believe, see, I believe in in the business Sherry's doing. That family does it individually, each and every person that comes in because of where they're located. So all of a sudden they come in and they have to earn the business every day. It's not one of these things they've given to them, so their customer service and all the things they're doing from back in 1996. But think about the tips you said Make sure you belong to your state association, make sure you belong to a URG or a team PRP. Get involved in the industry and get involved with your state association. I mean Sherry's, right on the bounty you know, I agree.
Speaker 2:Awesome, All right. Well, let's get back into the questions. How do you see you know, you've been in the industry now for a few years how do you see the future and the automotive recycling industry evolving in the next five to ten years?
Speaker 4:I'm not a very good visionist for the future. I don't believe that Parts are becoming so complex with the technology that the designers and the manufacturers are putting on them. It's becoming a little bit harder to service the used parts world in that sense because of all of the things that don't interchange or need reprogram, need flash to reprogram or they're making it just so that it won't be interchangeable with another car. So that's being tough. I'm not sure that that's about evolving, but I think that's the scary part that I'm looking at for the next five to 10 years and how we're going to stay on top of that to still give customers a recycled part option.
Speaker 2:Yeah, no, definitely, and I think it's tough, you know, when we're not given a lot of the information too, right, you know, and with the newer vehicles that are coming out, we need to make sure that we're creating those relationships with the OEMs and continuing trying to get that information so that we can get the correct part for our customers right. That's correct. Yeah, makes total sense. Well, and you guys are pretty progressive, you guys are taking advantage of a lot of the URG benefits and you know the core program and websites and all of that, and so I think that's also a key part right going into the future is being online, being on electronic platforms, making sure your data is getting out there right.
Speaker 4:Yeah, that's true, the electronics. You know people are in different time zones so they work different work schedules, so they're not always available to talk to us on the phone when we're at work. So the emailing, the texting, the being able to order from our online store through the URG website we have, that's all an asset to our business world these days. An asset to our business world these days.
Speaker 2:Totally Yep. And having it be, you know, a well-rounded feature to you know, having those work orders go into your yard management system and having it so that it's easier for your salespeople to sell parts. Right, you want to make sure that your best salesperson is in their seat selling parts, not trying to figure out the different problems, right, Exactly.
Speaker 4:Yep, exactly, we need them in that chair.
Speaker 2:Yep, yep, answering those phones Awesome. So what trends do you think will be the biggest impact on the industry and where do you kind of keep up? How do you keep up to date with these kind of changing trends with the industry?
Speaker 4:Sure, so again, belonging to all the associations, team PRP. You know you guys send out newsletters, tidbits. Fellow recyclers are sharing what they've learned is coming up in the recycling world. So that's how we learn. Keep on track with the networking we do with the fellow recyclers. The biggest, I don't you know the technology change that's going to be the biggest it might be if they try to incorporate AI sales into our world. I'm not sure how that's going to work. You know we've been a little bit with an AI assistant taking messages for the phone about a 50-50 response. Some people just hang up, some people, you know, go ahead and give the message and we can call them back and it's working on those that will give the message. But that could be the biggest change that we're going to see in technology.
Speaker 2:Right, and it definitely depends on your customer demographic, right. If you have an older customer base, you may not have someone that wants to talk to AI, whereas your younger customer base maybe prefers it.
Speaker 4:You know, Exactly yeah and they love the texting because you know our daughter, she would rather text than call any day. So people that just want to text, they don't want to call.
Speaker 2:Yeah, yeah, and having that as an option for your customer right, being able to have both you know, a live person to talk to, and the texting is huge. Yes, it is. It's both been great, For sure. Well, and so obviously you guys are a family run business. I'm going to throw out another question at you that I don't have on the list, but how do you create kind of your culture that you have at your yard? What does that look like and how do you set standards for your employees, for you know, creating a good culture and to work?
Speaker 4:So we try to make it. We want the whole team to feel like a family, not just a number or a person. So we try to make sure everyone feels welcome where they are and is comfortable in what they're doing. You know we've moved a few people around if we felt that they aren't in the right position so that the asset that they are to the company, they can stay in the company, just maybe in a different position. We do some company outings outside of the office. Because we have so many different departments we don't all see each other every day at work. Every Friday we have team lunch so we eat together as a team. That's the only day that we close for lunch from 12 to 1 and then we feed them as a team so everyone in the company can see each other and have a little bit of conversation and life outside of work.
Speaker 4:I guess Good for you, that sounds awesome Working on a fall outing that we'll probably do towards the end of September. And then families come also so they can bring wives and kids and just be together without having to be at work.
Speaker 2:That's amazing Good for you. Yeah, well, that'll create loyalty for years, right? You know you'll have probably some. Do you guys have a lot of tenured employees then that have been with you for a while? We?
Speaker 4:do have. Yeah, we luckily do not have a lot of turnover. You know, some of it comes quite a bit that people do have to leave employment, maybe for family reasons or moving things like that.
Speaker 2:But but we're very blessed with the team that we have and and we're happy that everyone we have is here with us yeah, yeah, well, and I think that's what's so cool about this industry there's a lot of people that stay for 10, 20 years and even longer. Um, you know, doing these yard tours, we're finding out, um, you know that they start the business and the know that they start the business and the same people that they started the business with they're still with them, still working, and so that's pretty incredible. Especially, you know, coming from the business world, I was in, you know, like Target and the corporate world, and that's not the case. You know, it's very, very seldom that you get someone that's been there for, you know, 30 years, just because you kind of are a number at that point, right, so I love that part. And do you guys? Are you guys able to bring any people to conferences or anything too? Have you brought some of your team?
Speaker 4:We have a few. The biggest one we were able to do that with was St Louis because of our location. They could drive, so they had a six-hour drive and we did bring five of our team members with us there, but normally, unfortunately, having to fly and then having to leave people here to run the business while we're gone, it's normally Bob and I and then our production manager, rob Kaciski, who works with us as well yeah, yeah, I talk to Rob all the time.
Speaker 2:Yeah, that's awesome, yeah, and yeah, well, and, like I said, you guys are very involved and it's so good to see a yard be so involved and I'm I feel like I'm touching base with y'all all the time about different things, about your tiering, about different settings and and just making sure everything's looking good, and you're very involved in the process day to day, which is so key, especially as an owner. You know, a lot of times they don't necessarily dig into different things, but your manager as well you know Rob is just great and he's always digging into different things and trying to figure out what can be done differently, and I think that's what's going to keep you in business for years to come, for sure.
Speaker 4:Yeah, he's definitely pushing us to be better all the time, and so it's good. It's good for us.
Speaker 2:I love it. I love it. Well, dj, do you want? Do you have any questions before you want to go to another break?
Speaker 1:Well, let me ask Sherry I want to ask hiring people out where you are, do you recruit them from other locations? Do you and Bob find them from church? Or how do you get some of your good employees? Because you got some good people.
Speaker 4:We do. We have great people. It's a struggle, you know. Our little hiring fish pond is pretty small out here. We're in a town of less than 800 people so we have a few that commute, but we're always looking. If we get good customer service somewhere, we look at them and sometimes ask if they'd like to join our team. And sometimes it works and sometimes they don't, but we're just always looking. We always take applications. So if an opening does come up which luckily we don't have them real often, but um, they, uh, they just seem to fall when we need them to.
Speaker 1:Yes, and when you got good employees, like you do, they have a relative or a cousin or someone they met at church and that's your way where they bring in with them. One question, then I'll take a break. How do you celebrate birthdays? Do you do a birthday like one Friday a month and everybody's birthday who's that month is celebrated on the same cake.
Speaker 4:You would have to ask me that because that's my downfall I'm very bad at remembering those dates. So thanks for calling me out on my date. So one year we did so, since we provide Friday lunch, one year I would let them choose what I was going to cook for Friday lunch, so that was their birthday treat when it was going to be their birthday week or birthday month. But my plan is to get a better calendar so I can remember birthdays, anniversaries, hiring dates and do better at celebrating those.
Speaker 2:It sounds like you do a home-cooked meal every Friday. That sounds like a pretty good birthday celebration to me.
Speaker 4:Yes, their birthday every week.
Speaker 2:Yeah, exactly that counts from my book. I'd be happy with that, for sure.
Speaker 1:They have some great people, so that's why I wanted to ask her how does she get the good people she has? All right, we'll take a break and we'll come back with Sherry Smith, and she's really a gifted person. So we'll take a break and we'll be right back.
Speaker 3:The URG Scholarship Foundation was founded in 2014 in honor of individuals who give their talent, time and, very often, their own finances, to ensure the growth and success of the automotive recycling industry. We understand college is not for everyone, so each year the Foundation offers substantial financial scholarships to auto recycling employees and the children of employees that are attending four-year and technical or trade schools, to assist with their education. Don't leave money on the table. If you have a child or if you're interested in attending continuing education, this money is available to you. Go to u-r-gcom and click on the Scholarship Foundation tab. Urg keeping our industry strong through education.
Speaker 1:Welcome back listeners. You know you're listening to the number one podcast in the auto recycling industry URG on the go podcast with Amanda Morrison, and I want to tell all of you I can't thank you enough to remember to like, review and share everywhere. You're always with us. So I'm going to tell you we have a hotline here at the podcast center. I'll give you the number 706-409-5603. If you know an industry expert, like Sherry Smith, I want you to call the number and Amanda and I and the people at URG will do our best to get that industry expert on so you can hear the experts that we have and this is a learning curve by listening to people that are in the business every day doing the job. So there's the key factor. So, without further ado, take it over to the number one podcast girl, amanda Marshall. All right, amanda.
Speaker 2:Your announcing skills are just. They're just escalating. They're just getting better and better each podcast. Oh yeah, I love it. Yes, we have an awesome guest today, sherry Smith from Smith Auto Inc in Pawnee City, nebraska. Thank you again, sherry, for being on today. It's been great talking to you and learning about your business and how you've grown it. I did want to ask what are some of the resources and tools that you've found that are the most helpful for your business?
Speaker 4:So yeah, all of the organizations and associations that we can belong to, along with the fellow recyclers Team PRP, our profit team groups, the YMS systems, the VIN decoding, the texting, easyqc, team PRP, if I didn't mention that one. All of those are great tools and resources that we use every day to learn and grow in our business.
Speaker 2:I love it. Well, and giving those tools to your salespeople, you know, like the Venn, Match, pro and the different you know tools that can really help, like the core program, and giving them that information to make sure that they're making those correct sales. And education, you know, is a huge thing and you know, being able to bring them to the conference like you did in St Louis, it was, I'm sure, huge to kind of giving them some feedback and also networking with other salespeople. You know, I think that's also something that's really important and key is really making sure that they kind of have a well-rounded education of how it's not just done in your business but how other people are doing it right.
Speaker 4:That's true. Yeah, we can learn. You know, you pick up tips from all the other recyclers all the time. They're just a text or a phone call away to say, hey, how do you get around this? Or how does this work, how do you make this work in EasyQC?
Speaker 2:And all of those organizations and programs that we use to have great tech support. So you know we're talking about the tools and tips. How do you approach the training aspect of it? Obviously you have quite a few employees that have been there for a while, but you know if you're training on a new system or going about that way, how do you go about that approach?
Speaker 4:So we do a lot of training on the go. So the way to learn it is to just do it. So you know, we don't really have one set training manual that we can sit down and say here, read this, this is what we do, because everything's the same but everything's different every day, it seems like. So you know, you have this rule, but it's going to be different for this one here. So we do. You know, really it's just training on the go and our team is really good at helping other team members learning. So you know, you just have to ask. Just have to ask, and we're going to try to get implemented. We've been very slow at getting this done, but we want to get on the ARA University to let our get those classes done and learn from those as well get those classes done and learn from those as well.
Speaker 2:Yeah, that's perfect. Yeah, and we'll be rolling out a quality assurance program as well with ARA. We're now going to be conjoining with them and that'll be really key, so we'll make sure you get that information and make sure all the other recyclers get that information when it gets rolled out. That sounds great. So I did want to ask how many acres is your facility on, and about how many like dismantling bays and what does that look like for you guys? The process that goes through with the cars? Sure?
Speaker 4:So, as most yards we have, change all the time. So our the main salvage yard sits on. Originally it was 20 acres that we utilized. Part of that now is our scrap iron facility where our baler sits and we process the scrap metal in our crushed cars when we clean rows, and then the self serve yard. I think it has about six acres for it. We share buildings for dismantling and draining vehicles between the two yards. But yeah, it's just I'm the wrong one to ask, probably on how many acres of cars we have. I can tell you I have a thousand cars on hand. Perfect, perfect, yeah. So we're just going to. We're actually just starting to redo our yard and we're going to start perking A, b and C cars in separate sections instead of just in a row as they come out of dismantle, so that we can try to keep the A cars a little longer than the C cars, better than we have been in the past. So we're always changing to try to make it better for everyone involved here the past.
Speaker 2:So so, yeah, we're always changing to try to make it better for everyone involved here. Yeah, that sounds unique from from what I've seen having it be set up in the different grading system.
Speaker 4:that way, so that you can keep them a little bit longer. Yeah, so we'll see you know. We'll let you know next year how that's working.
Speaker 2:Yeah, perfect, we'll have you back on. That'll be great You've been. You've been an awesome guest and I really appreciate you coming on. Dj, did you have any other questions for Sherry while we have her?
Speaker 1:No, I'm going to tell you I think, sherry, because what I wanted to ask, sherry, do you ever have people that work better in the self-service yard than they do in the other yard? You?
Speaker 4:know what I mean, where sometimes people from one yard to the other, or a guy that was going to go somewhere else and his real wanting is he wanted to be a dismantler Self-serve. I don't know, we're such a unique situation in that. So we have just a part-time person that does the draining of the vehicles for our self-serve yard and then we carry over and have a couple of employees that reset the rows in the self-serve yard and then we have three people that work part-time as the self-serve attendants, and so they're pretty much just the self-serve attendants, the self-serve attendance, and so they're pretty much just the self-serve attendance. They don't need to know the interchange as much as they would or that aspect as you would in the full-serve yard. So we don't really cross them over a whole lot. But our full-serve help can definitely go work a day in the self-serve yard easily to help out, and they have done that on weekends for us before.
Speaker 1:Yes, which makes a lot of sense of doing cross training. That's what I was thinking of and you used a nice phrase. It's constant improvement, and so Nordstrom's has big sign. It says can I C-A-N-I? And I believe Smith Auto Is the same way Constant and never ending Improvement, can I?
Speaker 4:We try.
Speaker 1:Oh yeah, I'm telling you this. I told already Amanda off the air. This is one of the better podcasts Because you gave them down To earth, real life tips of stuff that happens, and I think if more yards had a Friday weekly lunch where they get to meet each other, it would be a nicer event. Middletons, do it up in Michigan. I mean there are certain people that do it and certain people don't.
Speaker 2:I mean, there's certain people that do it and you can just you walk into the the place and you can just tell that they're all friends and family and uh, just the culture of the places.
Speaker 1:It's different when it, when you have that I mean, I think when you do that pizza you know on friday, friday's pizza, yeah, yeah when you do that, when urg does, I think you build up a family environment where people are you know, they understand everybody has a red-headed stepchild somewhere in their family and you have to deal with that person. You get along with that person because guess what, at the end of the day, we're helping him unload the truck, we're helping him get out it. You know parts to another environment and I think that you know this is sherry. You did a great job. I'm, you know, I'm proud. I know you and bob, you guys did a great job we're proud to know you as well, dj well vice versa.
Speaker 1:and my friend amanda, here she. When I asked her, I said, amanda, is there any way you could help with the podcast? I'm getting older and I need a real good assistant. I hope you do, jay, and she has really done a great job and has gotten better and better and this will be a great one. And this will be a great one.
Speaker 2:I appreciate you, DJ. You're always a rock star. Thank you for all you do and thank you again, Sherry, for being on. It's been awesome talking to you and getting to know you.
Speaker 4:You're welcome.
Speaker 2:Thank you, all right, dj, I think we can wrap it up.
Speaker 1:We can wrap it up and tell everybody, if this is not, thank God it's archived, so that the people from VINmatch Pro will be calling and we'll make sure my conco will hear it that we talked about profit consulting, because you did a great job, sherry.
Speaker 1:And I want all the URG and Team PRP people marking your calendar, the ones who can make it to Alabama for ARA. That's great. That's just another step. But make sure you mark your calendars and be in Denver, colorado, next year for the URG Team PRP Conference. And with that, amanda, we've got one more in the books. You did a great job.
Speaker 2:Thanks, DJ. We'll see you guys next time.