WUN4ALL
WUN's mission is to help women to connect with other women, so they can share learnings, build confidence, and develop their own passion for the fast moving utilities space. Through our podcast episodes, we aim to provide our listeners with the skills they need to build long-lasting and fulfilling careers in the sector.
Find us at: thewun.co.uk
WUN4ALL
Ep. 35 WUN Career Story - Katy Taylor, Chief Customer Officer, Southern Water
Katy Taylor - Chief Customer Officer
This is a fascinating listen, as Katy shares her career story and discusses a variety of other topics including the importance of mentoring, challenges in a male dominated sector & the work life balance of being a working mother.
Katy joined Southern Water in 2021 as Chief Customer Officer, having previously spent nine year as Chief Strategy and Customer Officer at Go-Ahead, the FTSE 250 international passenger transport business. Her responsibilities have included customer services, marketing, commercial development, digital transformation, corporate affairs, innovation, strategy, sustainability and culture change. Before Go-Ahead, Katy held director-level roles in financial and professional services, and hospitality including Kroll, Vneshtorgbank and IG Group. Katy is a Non-Executive Director at England's largest housing and care provider Anchor, a member of the Board of Governors at Kingston University and an advisory Board Member at micro-giving charity Pennies. She is also a founding member of the Business in the Community Place initiative.