Arsenio's ESL Podcast

Arsenio's Business English Podcast | Season 6 | Sales | Customer Care: Managing Complaints

February 15, 2021 Arsenio Buck Season 6
Arsenio's ESL Podcast
Arsenio's Business English Podcast | Season 6 | Sales | Customer Care: Managing Complaints
Chapters
Arsenio's ESL Podcast
Arsenio's Business English Podcast | Season 6 | Sales | Customer Care: Managing Complaints
Feb 15, 2021 Season 6
Arsenio Buck

We've all been there, having angry people yell at us from the other side of the counter, rudeness of the maids in shopping centers (Bangkok), or even despicable customer service (the majority of what I encountered in Hong Kong). Now, I have my own online business, and that ceases to exist because I obviously give 120%. However, my place of work is a different story; and although that it is considerably better than living on the outskirts of Bangkok, there are people who have a tendency of complaining to the staff. So, how can you begin to handle complaints directly? Indirectly? Online? And what's the process?

In today's podcast, you're going to learn the process which will guarantee customer satisfaction. 

Patreon: https://www.patreon.com/arseniosesllearning

Podcast on Spotify: https://open.spotify.com/show/7hdzplWx6xB8mhwDJYiP6f

Podcast on ListenNote: https://www.listennotes.com/c/778cf3cfd2564ba5b01f693bfebc96de/arsenio-s-esl-podcast/

Podcast on CastBox: https://castbox.fm/channel/Arsenio's-ESL-Podcast-id1251433?country=us

Calendar (Consultation)- https://calendly.com/arseniobuck/teaching-coaching-for-1-hour

Calendar (Patreon Badge Consultation) - https://calendly.com/arseniobuck/teaching-coaching-for-2-5-hour

Facebook: https://www.facebook.com/Arseniobuck/?ref=bookmarks

Youtube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntA

Website: https://thearseniobuckshow.com/

Q & A: [email protected]

LinkedIn: https://www.linkedin.com/in/arsenio-buck-9692a6119/

Instagram: https://www.instagram.com/thearseniobuckshow/?hl=en

Buzz sprout: https://www.buzzsprout.com/165390

Twitter: https://twitter.com/ArseniosESLPod

Support the show (https://www.patreon.com/arseniosesllearning)

Show Notes

We've all been there, having angry people yell at us from the other side of the counter, rudeness of the maids in shopping centers (Bangkok), or even despicable customer service (the majority of what I encountered in Hong Kong). Now, I have my own online business, and that ceases to exist because I obviously give 120%. However, my place of work is a different story; and although that it is considerably better than living on the outskirts of Bangkok, there are people who have a tendency of complaining to the staff. So, how can you begin to handle complaints directly? Indirectly? Online? And what's the process?

In today's podcast, you're going to learn the process which will guarantee customer satisfaction. 

Patreon: https://www.patreon.com/arseniosesllearning

Podcast on Spotify: https://open.spotify.com/show/7hdzplWx6xB8mhwDJYiP6f

Podcast on ListenNote: https://www.listennotes.com/c/778cf3cfd2564ba5b01f693bfebc96de/arsenio-s-esl-podcast/

Podcast on CastBox: https://castbox.fm/channel/Arsenio's-ESL-Podcast-id1251433?country=us

Calendar (Consultation)- https://calendly.com/arseniobuck/teaching-coaching-for-1-hour

Calendar (Patreon Badge Consultation) - https://calendly.com/arseniobuck/teaching-coaching-for-2-5-hour

Facebook: https://www.facebook.com/Arseniobuck/?ref=bookmarks

Youtube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntA

Website: https://thearseniobuckshow.com/

Q & A: [email protected]

LinkedIn: https://www.linkedin.com/in/arsenio-buck-9692a6119/

Instagram: https://www.instagram.com/thearseniobuckshow/?hl=en

Buzz sprout: https://www.buzzsprout.com/165390

Twitter: https://twitter.com/ArseniosESLPod

Support the show (https://www.patreon.com/arseniosesllearning)