Inclusive shopping experience at The Trafford Centre

Zoe Inman, the Centre Director at one the UK’s largest shopping centres, The Trafford Centre, talks to us about why disability inclusion is so important to them. The Hidden Disabilities Sunflower is integral to their wide-reaching accessibility program that includes staff training and development across a range of disabilities to support their customers and one another. 

The government guidelines during the pandemic put huge pressure on retail staff to protect their customers but also themselves which is why they have adopted social distance awareness campaign, Please give me space.

They have listened to customer feedback and are pulling out all the stops welcoming everyone back through their doors.  You can obtain a Sunflower lanyard from their customer service desk. 

Hosted by Paul Shriever and Chantal Boyle, Hidden Disabilities Sunflower

Visit the Hidden Disabilities Sunflower website.

Visit the Please give me space website.