American Towing and Recovery Institute onThe Go
American Towing and Recovery Institute onThe Go
Community Support and Inspiring Stories with Brian Jackson
What if the spirit of generosity could drive an entire industry? Join us as we explore the heartwarming stories of kindness and community spirit within the towing industry. We'll take you behind the scenes of a successful coat drive in Western North Carolina, made possible by the collaborative efforts of our dedicated listeners and friends. Alongside my co-host Wes Wilburn, we celebrate the incredible generosity within our community, sharing tales that highlight the industry's unwavering support and camaraderie.
Hear from Wes as he introduces the touching story of Brian Jackson from Missouri, who is donating a well-maintained tow truck to an operator in need. The episode captures the essence of what makes our industry so special—its people. We also share our collaboration with organizations like Tunnel to Towers, focusing on transformative projects aimed at providing wheelchair-accessible vans and innovative housing for veterans. With notable contributions from community champions like Todd Steps, we underscore the power of collective action in making a tangible difference.
Stay engaged as we outline upcoming events and essential training sessions across the country, emphasizing education's critical role in towing and recovery, especially with the rise of electric vehicle operations. From a personal reflection on my gratitude for the Red Cross to the potential of repurposed school buses for veteran support, this episode offers a rich tapestry of stories and initiatives that inspire and uplift. Thank you for being part of our journey, and we look forward to sharing more exciting interviews and insights with our vibrant community.
Welcome one and all to the American Towing Recovery Institute podcast. Remember this is your podcast to promote safety, education, positive public relations and networking within the professional and business-minded towing and recovery industry. I'm your co-host, dj Harrington, better known as the Tow Doctor, and my other host is Wes Wilburn, over 40-year towing industry veteran, the founder of American Towing Recovery Institute of Fayetteville, north Carolina. He has produced and conducted training and certification programs for leading towing companies, equipment distributors, towing associations, dot, fire departments, rescue, as well as military installations across the United States. Wes has been published over 100 times in major towing publications published over 100 times in major towing publications.
Speaker 1:Wes has developed many courses, including the most recent awareness-level course for all responders that specialize in electric vehicles as well as hybrid, natural gas and hydrogen vehicles. Wes has provided insight as the main speaker for over 30 years at more than 900 training classes and has been recognized as one of America's greatest towing trainers. He is well known for his straightforward but down-to-earth teaching style. West Wilbur and his American Storm Recovery staff have developed an electric vehicle phone app, wwwev-clevercom, with over 700 passenger vehicles and over 100 heavy-duty vehicles, bringing you a new level of convenience for information at your fingertips for all responders and their groups Without further ado. Here's my dear friend and a great guy for our industry.
Speaker 3:Wes Wilber. Well, DJ, as always, you're way too kind with your words and I do appreciate that. I want to welcome all our listeners. Yesterday we were recording this. It was a week before Election Day. I guess this will pop out on about Election Day, I believe, Yep, so I'm hoping everybody's voted Very important election.
Speaker 3:So we got that going on. We've been busy here at the office. Dj, we they would be involved in some good things and uh also get some good classes going on, etc. Some of the good things that we got going on the uh coat dry we're doing, we can actually call it off. They've been overwhelmed with uh coats and whatnot the winter stuff that we were doing. We can actually call it off. They've been overwhelmed with totes and whatnot the winter stuff that we were sending up there. So for the moment they've asked everybody to stand by, so we gathered stuff up. There's all kinds of different places local charities, Western North Carolina. There's all kinds of stuff to where, people that need stuff and don't need stuff, and first you know, of stuff to where people that need stuff and don't need stuff.
Speaker 1:Yeah, and Samaritan's Purse. You know Samaritan's Purse, red Cross are up there and very, very active, so a lot of that could go there.
Speaker 3:Yeah, samaritan's Purse. We've heard nothing but good things about them, so we highly recommend them. Red cross great organization.
Speaker 3:You know, 40 years ago I lost a little world of possessions I had at the point in a fire apartment fires a young 18 year old living in one of my first apartments right the red cross stepped up then and uh, so the organization has always been near and dear to my heart, so that's a great organization to support, so we're very thankful for everybody that participated in that. I'll tell you another good thing that's going on, dj. I probably maybe shouldn't talk about it because it's on its last leg. I didn't plan on talking about it until it was complete, but timing as such, about a week ago a gentleman that I know very well, brian jackson jackson automotive in missouri, uh, has attended many classes with me in the st louis area.
Speaker 3:Good customer, buys stuff from us, one of those people that knows my name when I'm not standing in front of them and I can't tell you how much that means to me. Anyway, he was talking to a friend of his, ryan Hinton, and apparently well, not apparently Ryan had an older tow truck that he bought like a year ago when he had a thought it was a secondary truck to get through the winter, a light duty. It was an older truck, belonged to a Ford dealership, about a 20-year-old truck, had under 100,000 miles on it belonged to this Ford dealership and they hardly ever used it.
Speaker 3:And then what they'd done is they'd taken the old record bed and it's probably on its third truck. So it had an old Holmes 440, which is an old mechanical tow truck.
Speaker 3:It had a wheel lift added to the back of it so it was something Brian could use as a standby truck a couple of winters ago when he was short of a light-duty truck and didn't want to be caught without one in the winter to get up there above. Like I say, it's 50 miles north of St Louis, so they get a little bit of a winter sometimes. St Louis, so they get a little bit of a winter sometimes. So DJ had this old truck and of course he's a repair guy, so he fixed it up and had a clutch before he got it. He put tires on it, didn't need a thing. He fixed every little thing mechanically. So it's a sound truck.
Speaker 3:Anyway he was talking to Ryan Hinton about seeing what was going on in western North Carolina and he thought I wonder if Ryan.
Speaker 3:Hinton about seeing what was going on in Western North Carolina and he thought I wonder if there's a tow up there that had lost some trucks. Maybe I could donate this, gift, this truck, to him. I think he's selling it for dollars. What's actually happening? But anyway, long story short, ryan suggested that he call me. He asked me did I know a tow that had lost trucks? At the time I had heard about some, but I didn't know exact specifics. There was somebody in Asheville that had had an issue. So I reached out to Danny from Midnight up in Hickory, asked him and he put me on to Terry Liddell I hope I'm saying it correctly, Lida, excuse me.
Speaker 3:my producers told me.
Speaker 3:Lida, terry Lida, who I've spoken to on the phone a couple times. Heck of a nice guy. He seems like Long story short. Brian gifted this tow truck to him. Of course it was in Missouri, so, towers being what they are, I reached out to a couple different towers and as we speak, dj, the truck's probably been picked up in West Virginia and it's coming into Virginia. Let me tell you the tale of who's been passed on and who helped make this thing happen. But first of all, before I do that, what do you think, dj? It's Brian Jackson with Jackson Services in Missouri. He deserves a nice thank you, doesn't he?
Speaker 1:Brian deserves a shout out. The whole thing. It's just like you know, we kind of coded over Our listeners on this podcast have been so generous to the Asheville area. What I wanted to tell you is that it's been so successful because there's so many generous towers. These guys are just wonderful, wonderful people that listen to this podcast and think the world of you Wes, and just like Brian do it. We need to shout out to this guy because here he is donating a vehicle to a company that lost theirs I thought it was. This is wonderful news to a company that lost theirs.
Speaker 3:I thought it was. This is wonderful news. Yeah, he's from Ellsbury, missouri, which, like I say, is about 50 miles outside of St Louis as.
Speaker 3:I understand it and, yeah, you write about Toad's being wonderful people. I'm going to tell you about the trip and then I also I need to go back to the other story that we talked about in the beginning as well and talk about that. So I'm a little out of order here, dj, but Brian Jackson took it the 50 miles or whatever distance he is outside of St Louis down to Boland Services Cardinal Towing location, part of the J&I family there. Boland Cardinal took it from St Louis, from their location to Indianapolis. In Indianapolis they dropped it off at Westfield and their friends at Paddock's Towing, Jeff and Jacob Ripley, and they took it from their place down to Lexington. I think it worked out that they had a truck running that way but they said Lexington. And I think it worked out that they had a truck right of that way but they said Lexington was a good location for them.
Speaker 3:So we reached out to our friends at Roberts Towing they're part of the Guardian family now and Lee was actually away on vacationing with his wife, but he took my phone call, called me back in just a few minutes after I left the message. I texted him and he said absolutely, they'll make it happen. He had one of his people get in touch with me. The terminal manager there. Nice gentleman, they handled it. Got ripped paddocks, dropped it off at Lexington, kentucky, lee Roberts Roberts, heavy Duty slash Guardian. You know the same company. They took it to Hurricane West Virginia Hurricane Record Service took possession of it. They took it to the Guardian slash Roberts telling they took it to.
Speaker 3:Hurricane Record Service in West Virginia. 30 miles in, 35 miles in the state. Hurricane took it to Charleston Auto. It took it to Anthony's Towing Anthony's I'm unclear on this they're moving it or if Brown Sons is picking it up from them.
Speaker 3:Anthony's is involved in the handoff at another drop location and I think Brown Sons was going to pick it up from them. Anthony is involved in the handoff at another drop location and I think Brown and Son was going to pick it up right there. They're out of Virginia. They do a lot of trucking, they're working it in with something and they have probably picked it up at this point and are trucking with it right now, as this podcast records. Of course, when people listen to it, a week from now it will have been delivered, oh my, but we're excited to be involved in that. I can't thank everybody that I named and several other people that Ohio was willing to help, but we rounded it through Lexington, kentucky, because that was good for one of the companies, so it worked out excellent. So I do want to thank my friends in Ohio. Fox Andrew Bopper was ready to help get it to Ohio. We went that route. It's nice that we have folks willing to help and work with us With Guardian.
Speaker 3:I didn't know about it With Lee, I think. I got a message saying he was out of town or something. So I didn't know what to expect. So I reached out to a little higher up the food chain, the only contact I really had there. They contacted me back and the terminal manager had already taken care of it at this point. You know it took a, you know, an hour or two, nothing major. But everybody was willing to help all the way along the line is what I'm trying to say to you everybody I talked to was super positive about it.
Speaker 3:It's really a nice feeling to be involved in that and help the towing industry. Terry is, from what I understand while I talked to him and he verified, I believe it was seven trucks he lost DJ. Oh, my, One of them was a model, I think he said, 40 or 50 ton rotator, One was an industrial carrier, One was a hazmat unit. It was, I think maybe one was a heavy duty wrecker as well. I have to say I didn't take notes, but those were the ones I remember. So he's had quite a bit of loss. I don't know what, if anything, insurance is doing for him, et cetera. Hopefully all that's getting worked out, but hopefully this older truck will be a good little piece.
Speaker 3:You know Charleston Automotive. They're such good folks. One of the things they told me last night was they put a fire extinguisher on it, a couple of chains, made me aware of a couple of things they need that we're going to ship over out of here. Brian Jackson, before he left, did it like he was selling a used car to the priest at the church or something. Checked all the fluids, double-checked everything, filled it full of gas, made sure it had everything fluids, double-checked everything, filled it full of gas, made sure it had everything. So I just can't thank the generosity of this industry for helping make all that happen and praying for everybody in Asheville. We're probably to the point we need to take a quick break. After the break, DJ, I do want to tell you about the overload Talked about the co-drive being so successful. We need to talk about who helped make that happen.
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Speaker 1:Welcome back listeners. Of course you know you're listening to the number one podcast in the towing industry, the American Towing and Recovery Institute podcast with Wes Wilburn and the tow doctor DJ Harrington, and we're back and I know Wes go ahead. Ask me the question you want to ask me.
Speaker 3:Well, you, um, we talked about the co-drive, you know, but I didn't talk about you. Were actually there yesterday. Yes, I was.
Speaker 1:You know, I saw the generosity of your listeners from Indianapolis, Indiana. Now, who was that group?
Speaker 3:That was Matt Bartlett. I don't even know if he's a listener. He's a Facebook friend. He saw it on Facebook. Oh my, he said he's helping his community. He's in the Indianapolis metro area, as I understand it, and he was helping coordinate for his community getting stuff down to the people needing it in western North Carolina. Right.
Speaker 3:He was coordinating tractor trailers at the time. When he saw the coat drive he said he's got stuff, coats and stuff, some of it new, some of it used. He doesn't have a way to go. How far is it from this city? It ended up being 10 miles away. It took a minute but they coordinated. He dropped off what a half track and trail load of stuff. You were there, dj.
Speaker 1:Tell us what you saw it was at least a half a 18 wheeler I had, at least I have. There were seven gigantic. Now these are seven pilots. I'm trying to explain it to all of you listeners. Seven pilots was in this container and they had gigantic four and a half I'm going to say four foot to four and a half foot boxes all loaded to the brim. The box that was closest to the exterior had brand new iron ironing boards right from Walmart, brand new, never took out of the box. There were so many good items. I was dropping off items. Chuck Camp, the producer of the podcast. He had given me clothing. I brought that up. Ebay gave me some stuff. Jordan gave me some stuff. Jordan gave me hats and scarves. I have my own daughter. My daughter owns a restoration company. She gave me 15 pairs of gloves and then she turns to me oh wow, yeah.
Speaker 1:And she turns to me and says Dad, here is a case of sheetrock screws and here are two brand new guns to put the sheetrock screws in the sheetrock. So I had a case of screws and two brand new Royals drills, still in the boxes that my daughter had donated. She said this will help them. My wife gave clothing, I gave clothing. I gave my socks. Nobody needs 56 pairs of socks. So now I'm down to 24. And the man here that was helping me. He said 24 is too much for an old guy too.
Speaker 1:But all the rest of that stuff is their brand new coats that still had their prices on the coats. They were all donated, but I got a firsthand look at the generosity of your friends. Wes are amazing.
Speaker 3:Well, it's just not my friends, it's the whole industry, and we're just very thankful to be a part of it. We really are, and, dj, you're a big part of it too. You bring the best out of people.
Speaker 1:Well, it was a lot of fun driving up there. It wasn't that bad. It was a four-hour ride up, four-hour ride back and it's gone to a good cause, folks. But now we got plenty so we don't need any more. There's plenty there, so you don't have to worry about it.
Speaker 3:They ask to slow down and they're overwhelmed with stuff they're overwhelmed.
Speaker 1:They are overwhelmed, I had to tell my wife and we did years ago for Tommy Luciano, we collected fishing poles because Tommy fixes the poles and gives them to orphan children to go fish. Well, we started that campaign and.
Speaker 1:I had a two-car garage filled with fishing poles. I had to rent a truck to take them up to Baltimore, and Tommy Luciano picked the truck up from Baltimore. This is what a class act he is. He takes the truck the rest of the way. I mean, he's just the prince of a man and he does that all the time to help kids. So the more we can do and before I pass it over to you, I got to tell you I want to thank everyone.
Speaker 1:We are very much involved with Tunnel to Towers T to T. These are the people that pay off the mortgages and all. We needed two vans and we're putting in wheelchair ramps in the vans. So we now have two vans and we're putting in wheelchair ramps in the vans. So we now have two vans donated. We are now working on getting the wheelchair accessibility ramps put in the back of the vans. So anyone out there that would like to participate, let me give you my cell phone number 770-301-4122. Any way, you can help with a 2019-2020 van that would hold 8 to 10 people, and Amazon and INA Towing Network are helping me put the ramps in. So for the wheelchairs All right, slow down.
Speaker 3:Hang on a second. This is something we need to focus some energy on people. No, late model vans don't happen every day when you get a good one. I understand business. They need to talk to their accountant, but if they donate a donated, they could probably write it off, couldn't they?
Speaker 1:And we'll give them. It's a 5013C and the Tunnel to Towers will issue you a tax credit. I want to tell everyone, todd Steps of Steps Towing was the one who gave the second van and he's very much involved and he would like to participate down the road again with another van because as they build these centers, we're going to need vans all during the year. So hang on a second.
Speaker 3:You said a lot there, DJ. We need more vans that need to be relatively late model. What if it's like a 2015,. But it was driven by a little old lady's church group or something.
Speaker 1:Yeah, that would be fine.
Speaker 3:So if they had a nice van, it could even be a few years older, oh yes, but ideally they're looking for later model stuff because of the conversion cost and whatnot, I'm assuming. Is that correct?
Speaker 1:Yes, and what's happening is it's going to go to the centers to eradicate homelessness in the veteran associations. So they're taking homeless vets off the street. They're building one in Atlanta, one in Memphis. They just finished and opened one, one in Atlanta, one in Memphis. They just finished an open one up in Houston, texas. So the vans were given away in April, are going to Atlanta and to Memphis.
Speaker 3:So we need to get some vans lined up, don't we? I need to go over there and look those that are listening out there. I know someone's got a van. They can donate and talk to your accountant, but it's probably a tax advantage. What if somebody has a van, a bus or something, even a small bus that they would come across, that has the handicapped stuff already on it?
Speaker 1:That's even better.
Speaker 3:We should probably get people to look out for. A buddy of mine did this to make a camper. He's real DIY, do-it-yourself, diy, whatever it is Do-it-yourself kind of guy. He's good at it. He's fixed up some homes and stuff. He bought a motorcyclist enthusiast, both on-road and off-road, and for a camper. He bought a school bus. A diesel school bus had the handicapped school bus lifted to the back which he uses for the motorcycles. Lift motorcycles up, put them in the back of what is now a camper and, long story short, where I'm going with all that was that school bus with the handicap ramp, with the wheelchair lift was very undesirable for the average person buying it. It worked out perfect for him and he bought it for a song. We need people to go to these auctions around the country and be looking for that school bus with the handicapper app. Yes, wouldn't that solve a lot of issues? Dj.
Speaker 1:It would solve a lot of issues, Because what they're looking for is to move people you know 8 to 14 people at a time from the centers to Walmart weekly, and they need one for wheelchairs because a lot of our homeless vets are in wheelchairs.
Speaker 1:They take hotels, and the second, third and fourth floor of the hotel are residences for the homeless veterans that were on the street, and they're putting them in their own living quarters, so they have a kitchenette, they have their own bathroom, they have their own living area and a bedroom area, and so it's about 92 people per hotel that they're taking care of.
Speaker 3:That's outstanding. I know in every city that tends to be an issue and it's good to see that Frank and the crew there at Tunnels for Towers is doing something about it. It's a good organization. We highly recommend it. It's very nice to see you doing something about it, along with our friends at INA and Gay and you doing something about it, dj, it's very nice to see, yeah, and.
Speaker 1:Todd Stetson is a good guy too. He's a very giving man. You got it.
Speaker 5:Let's take a break, folks, and we'll be right back information in this podcast is made possible by generous sponsorship from henry's wrecker. Serving the community with quality towing and recovery for over 40 years, henryswreckercom the best towing companies offer a combination of great training, efficient operations, along with quality supplies. Towing Equipment Direct is committed to help your towing company stay ahead of the competition by providing the best quality of towing equipment and supplies. Here's why you should choose Towing Equipment Direct for all of your towing supply needs. We provide affordable towing supplies and equipment. All towing supplies and equipment are made from the latest technology and we supply products from the most respected brands in the towing industry, offering the widest variety of towing supplies and equipment in new england.
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Speaker 1:Welcome back listeners. You know you're listening to the number one podcast in the towing and recovery industry, the American Towing Recovery Institute podcast. Please remember, mark us down. We're available on Spotify, iTunes, Fedora, Stitcher, iHeartMedia, Amazon or wherever you get your podcasts, and I cannot thank you enough. If you have some association industry news or you want to hear somebody on this podcast, just let us know at the podcast center, the hotline number is 706-409-5603. And let Wes and I know, and Wes and I and all the people at American Tone Recovery Institute will be happy to try to do our best to get them on the podcast. All right, Wes, tell us where you're going.
Speaker 3:Well, as we're recording this, I'm actually getting on the plane tomorrow to head to the Chicagoland area, the Great Lakes. I'm going to spend the day with Marty Maggio up there working on some plans for next year for the train recovery class that we're planning. Then on Saturday, sunday, I'll be in Elkhart. But of course, by the time people listen, all that's happened.
Speaker 3:Next event after that's going to be November 16th. 17th. Last public class of the year fire tower cross training in Sumner, south Carolina, working with Sumner Record Service. There they got a YouTube channel Really really good people. I do some cross training with firefighters electric vehicle electrications. We're looking forward to that. I'm doing a private class in December as well. We don't really get going back again until 24th of January. It'll be down in Lake Charles Louisiana sunny Lake.
Speaker 3:Charles, wonderful city, with our host down there, adrienne and Megan Elite Services 24th, we're doing a three-hour electric vehicle. The 25th, on the Saturdayurday, we're doing a one day heavy sunday and one day light duty. Looking forward to that february, we're working on trying to pull something together here around hometown at dj. I tell you, sometimes it's hard to get a school together here locally and it is to get one on the road.
Speaker 3:but we're trying to work on something for that for February. Then in March we'll be in Opelika, alabama 7th, for the electric vehicle course. On the Friday evening, two-day heavy-duty towing recovery with rotator. On the 8th and 9th We'll be in Western North Carolina, 21st of March, electric vehicle 22nd, 23rd, heavy duty. Actually, the host that's hosting this class is the one that connected us with Terry there in Asheville and Terry's hoping that things are back together and that we actually move the class to Asheville, which I got a little bit of mixed concerns about it. The town's ready I'd love to do it to bring some you know some hotel room nights, people buying dinner, etc. Let's hope the town's back together by then, because you saw DJ Asheville's in bad shape, isn't it?
Speaker 1:Oh, terrible, all the trees. As soon as I got off 85 and started up 25 going towards Hendersonville, which is only 17 miles south of Asheville, the trees all over the road just uprooted. They're down all over the place and the highways under construction are jarred all the way in. So it's a lot of damage.
Speaker 3:So it's questionable by the end of March where we'll be, but if we can get it there, we're going to take it there if that's what they want to do. Again, I got reservations about being too soon, but we're going to do what the people want us to do. That's going to be up to them. I told them in April we'll be in Long Island. First time I've been in the Apple for a minute or so Friday night three three-hour electric vehicle.
Speaker 3:Saturday advanced level flight duty. Sunday we're doing heavy duty. Ej, are you a member of the Empire State Tone and Recovery Association?
Speaker 3:Yes, if you're a member, they're going to pay $100 for each student you send to either one of the one-day classes. That is in addition to the $100 early registration discount they can get. They basically being a member of that association cuts the price of the class in half, and it's due to the hard work they do. You know they have that toe shop in Lake George and they've been—they work very well with the resources they have to do things for their members. So I want to give them a little shout out. But we'll be up there in April, and then I want to talk about May with you just a little bit. Oh no, one more thing. In April we're going to be down in Florida at the Tunnels for Towers thing. That's right on the 10th, I believe it is, or the 11th, that Friday.
Speaker 1:Yeah, april 11th. The Toe Show, of course, will be going on Same time, but it's the TV. People will be there April 11th At noon time and that's where we need you there, because ABC and Fox Television Are going to be there. We're trying to get Jelly Roller Dennis Quaid to be there also.
Speaker 3:Yeah, we're looking forward to that. I'm not positive I'm going to make it, but Ava will be there or something. In May, though, we're going to do something I'm really excited about dj. We'll do a multi-level course, working with our friend tommy luciano.
Speaker 3:It's gonna start may 2nd in uh, st louis, missouri area we're gonna be out a little bit where we're gonna have some land we can work with. That's gonna be May 2nd through the 7th. It's a whole package deal, inclusive with the hotel you register by December 2nd. There's a significant savings, so, and then we're going to be back out in Medford, oregon and Jim. So that kind of wraps up the first part of our schedule. We actually got some stuff scheduled past that, but I'll I'll save that for the next time, dj.
Speaker 1:You got it. So our listeners, if they want to go or learn more about it, let's go to www. Amtoriorg or by all means, just dial 910-747 9000.
Speaker 3:That's the facts, DJ, and I appreciate you giving the number and the information to the listeners, listeners. Thanks for listening. We've had a couple of good interviews lined up, so we hope to get them in for the next session. Everybody's just so busy and hectic right now. Be safe out there and thanks for listening.