If healthcare is focused around the patient, why is the patient journey filled with barriers and inconveniences?
Are we looking at the whole picture?
It makes no sense!
This week, we talk with Dr. Marc Harrison, the CEO at Intermountain Healthcare about the patient experience throughout the continuum of care. We want to understand the challenges and opportunities at the systemwide-level, and hear how Intermountain is working on its patient journey from start to finish.