The Career Refresh with Jill Griffin

Empathy in the Workplace with Rob Volpe

Jill Griffin, Rob Volpe Season 4 Episode 125

Rob Volpe, an award-winning author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time and CEO of Ignite 360 where he leads a team of insights, strategy, and creative professionals that serve the world’s leading brands across a range of industries like Facebook, Pepsi, Ulta Beauty, Hershey’s, Whole Foods, and Microsoft. 

As a thought leader in the role of empathy in marketing and the workplace, he is a contributor to Entrepreneur’s Leadership Network. He frequently speaks on the topic at conferences, corporations, colleges, podcasts, and with the media.  He is a Syracuse University’s S.I. Newhouse School of Public Communications graduate and lives in San Francisco with his husband and 3 cats.

In this episode, we discuss the following: 

  • The 5 Steps to Empathy
  • Misconceptions about empathy 
  • How to use empathy at work with colleagues or clients or in a job interview
  • Tips on how to use self-empathy when it comes to refreshing your career

Show notes: 

Get the book, Tell Me More About That, a silver award winner of the IBPA Benjamin Franklin Awards for Best Self-Help Book of 2022!  

Ignite 360

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Jill Griffin, host of The Career Refresh, delivers expert guidance on workplace challenges and career transitions. Jill leverages her experience working for the world's top brands like Coca-Cola, Microsoft, Hilton Hotels, and Martha Stewart to address leadership, burnout, team dynamics, and the 4Ps (perfectionism, people-pleasing, procrastination, and personalities).

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