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Flex and the City - Great leadership in financial services
Flex and the City puts the human back at the heart of financial services.
Rachel Treece, CEO of The Henka Institute, sits down with some of the industry's most remarkable leaders. Not to talk about markets or metrics, but about who they are, how they lead, and what they believe it will take to make financial services something worth being proud of again.
Because the people shaping this industry have fascinating stories. They've navigated crises, made hard calls, got things wrong, and kept going. They've built teams, changed their minds, and found a leadership style that's entirely their own. And most of the time, none of that makes it into a conference panel or a press release.
This is where those conversations finally happen.
Honest, human, and long overdue.
Flex and the City - Great leadership in financial services
Flex and The City with Florent Albert - Episode 75
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In this week’s episode of Flex and the City, I’m joined by Florent Albert, CEO of Utmost, for an insightful conversation on the art of leading through change.
Florent’s journey spans the globe—Provence, New Caledonia, Paris, Leeds, the US—and each chapter has shaped his unique approach to leadership. From navigating mergers and acquisitions to understanding team dynamics and regulation, one thing is clear: change is inevitable, but it’s how leaders respond that truly matters.
Florent doesn’t just manage change—he thrives through it. He embraces resistance, knowing that creating a sense of safety, calm, and connection is what sparks meaningful transformation.
𝗧𝘂𝗻𝗲 𝗶𝗻 𝘁𝗼 𝗱𝗶𝘀𝗰𝗼𝘃𝗲𝗿:
- How to hold responsibility with grace, even in uncertain times
- Why calmness is the ultimate leadership superpower
- How to stay grounded and human in an increasingly data-driven world
This episode is for anyone who’s navigating personal or professional transformation—the journey to change can be tough, but it’s a lot easier when you have the right mindset.