Royal Academy of Intl. Flow Cytometry Affairs
The Royal Academy of International Flow Cytometry Affairs (RAIFCA) - Formerly the ChUG in Cytometry podcast - is an informal association of professionals in the fields of cytometry and imaging, dedicated to sharing ideas, opinions, and information.
We are not sponsored by anyone or anything, not the Big Flow Tech, nor any academic institution, not my mom, no one. Well maybe a little from th
Royal Academy of Intl. Flow Cytometry Affairs
ChUG Podcast #16 - In the Service of Cytometry with Ray Lannigan
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We continuing our exploration of service contracts in the Flow Cytometry with none other than Ray Lannigan, formerly Vice President of Global Sales and Services at Cytek. We couldn't ask for a better guide to explain the details of service contracts form the industry point of view. Here we discuss how service contracts are priced, what kind of leverage is available to negotiate with manufacturers, the other options for those who may want to look elsewhere for service, tracking service on your instruments, rights to repairs, and many other topics.