Episode 9 People: Task – Keeping connected with communication

Enabling Joy, Engaging Excellence – the people and task dimensions of our project. What holds them together? Really, it’s more about what’s keeping us in touch with ideas, with plans, with predictions, with expectations…to put it plainly – what’s holding us together as a joy enabled, excellence engaged team.  Communication, of course.  Now you’re probably thinking, ‘of course’!  but also thinking, “gee, communication is one of those big topics that is hard to get our arms around.”  I agree, but here’s my approach. We are going to look at the purposes of communication – not the styles, not the scripts, not the sentences – all of which deserve attention also.  I’ve found that I can classify most project communication in one of four buckets: need to learn, need to decide, need to team, need to know what’s next.  I have four terms for that.  Dialogue communication leads to learning.  Discussions lead to decisions.  Getting clear on Alignment leads to teaming. And a good drumbeat cues what’s next.  Let’s take a first look at what these look and sound like.