Learning with John Allspaw (Episode 100)

This week on the 100th episode I'm joined by DevOps and Resilience Engineering legend John Allspaw to talk about learning (especially from incidents). We discuss...

📒 Classroom VS situated learning
🤝 The myth of the perfect handover
ITIL as a coping strategy to try and make sense of the organic, wild, and messy
🥕 How you cannot incentivise to avoid incidents (it doesn't work that way)
❤️‍🩹 You can't understand how something is broken unless you know how it's supposed to work in the first place

...and much more.

Resources from this episode:

Pre-Accident Investigations by Todd Conklin https://www.amazon.com.au/Pre-Accident-Investigations-Introduction-Organizational-Safety/dp/1409447820
Working at the Center of the Cyclone by Dr. Richard Cook https://itrevolution.com/articles/center-of-the-cyclone-dr-richard-cook/

To join the Resilience in Software Foundation head over to: https://resilienceinsoftware.org/

You can find John on:

Website: https://www.kitchensoap.com/
LinkedIn: https://www.linkedin.com/in/jallspaw/

You can find Adapative Capacity Labs here: https://www.adaptivecapacitylabs.com/

You can find Stephen on:

LinkedIn: https://www.linkedin.com/in/stephentownshend/
Bluesky: https://bsky.app/profile/slightreliability.bsky.social
YouTube: https://www.youtube.com/c/SlightReliability
Instagram: https://www.instagram.com/slight_reliability/
TikTok: https://www.tiktok.com/@the_kiwi_sre