{"version":"1.0.0","segments":[{"speaker":"Evan Hoffman","startTime":0.0,"endTime":0.18,"body":"Hey,"},{"speaker":"Evan Hoffman","startTime":0.18,"endTime":0.48,"body":"welcome"},{"speaker":"Evan Hoffman","startTime":0.48,"endTime":0.6,"body":"back"},{"speaker":"Evan Hoffman","startTime":0.6,"endTime":0.69,"body":"to"},{"speaker":"Evan Hoffman","startTime":0.69,"endTime":0.93,"body":"another"},{"speaker":"Evan Hoffman","startTime":0.93,"endTime":1.38,"body":"HVAC"},{"speaker":"Evan Hoffman","startTime":1.44,"endTime":1.83,"body":"success"},{"speaker":"Evan Hoffman","startTime":1.83,"endTime":2.16,"body":"Secrets"},{"speaker":"Evan Hoffman","startTime":2.16,"endTime":2.58,"body":"Revealed."},{"speaker":"Evan Hoffman","startTime":2.58,"endTime":2.79,"body":"This"},{"speaker":"Evan Hoffman","startTime":2.79,"endTime":3.03,"body":"week"},{"speaker":"Evan Hoffman","startTime":3.035,"endTime":3.15,"body":"we"},{"speaker":"Evan Hoffman","startTime":3.15,"endTime":3.39,"body":"had"},{"speaker":"Evan Hoffman","startTime":3.39,"endTime":3.81,"body":"on"},{"speaker":"Evan Hoffman","startTime":3.96,"endTime":4.5,"body":"Ryan"},{"speaker":"Evan Hoffman","startTime":4.5,"endTime":5.04,"body":"Blackburn"},{"speaker":"Evan Hoffman","startTime":5.04,"endTime":5.25,"body":"and"},{"speaker":"Evan Hoffman","startTime":5.25,"endTime":5.73,"body":"Robert"},{"speaker":"Evan Hoffman","startTime":5.73,"endTime":6.21,"body":"Smith"},{"speaker":"Evan Hoffman","startTime":6.21,"endTime":6.3,"body":"of"},{"speaker":"Evan Hoffman","startTime":6.3,"endTime":6.39,"body":"the"},{"speaker":"Evan Hoffman","startTime":6.39,"endTime":7.08,"body":"Prestige"},{"speaker":"Evan Hoffman","startTime":7.14,"endTime":7.92,"body":"Contact"},{"speaker":"Evan Hoffman","startTime":7.92,"endTime":8.52,"body":"Group."},{"speaker":"Evan Hoffman","startTime":8.76,"endTime":9.0,"body":"They"},{"speaker":"Evan Hoffman","startTime":9.0,"endTime":9.27,"body":"are"},{"speaker":"Evan Hoffman","startTime":9.42,"endTime":10.26,"body":"experts"},{"speaker":"Evan Hoffman","startTime":10.44,"endTime":10.59,"body":"at"},{"speaker":"Evan Hoffman","startTime":10.59,"endTime":11.1,"body":"delivering"},{"speaker":"Evan Hoffman","startTime":11.105,"endTime":11.22,"body":"a"},{"speaker":"Evan Hoffman","startTime":11.22,"endTime":11.55,"body":"white"},{"speaker":"Evan Hoffman","startTime":11.55,"endTime":11.82,"body":"glove"},{"speaker":"Evan Hoffman","startTime":11.82,"endTime":12.51,"body":"service"},{"speaker":"Evan Hoffman","startTime":12.69,"endTime":12.87,"body":"when"},{"speaker":"Evan Hoffman","startTime":12.87,"endTime":12.93,"body":"it"},{"speaker":"Evan Hoffman","startTime":12.935,"endTime":13.17,"body":"comes"},{"speaker":"Evan Hoffman","startTime":13.17,"endTime":13.26,"body":"to"},{"speaker":"Evan Hoffman","startTime":13.265,"endTime":13.35,"body":"the"},{"speaker":"Evan Hoffman","startTime":13.35,"endTime":13.83,"body":"front"},{"speaker":"Evan Hoffman","startTime":13.83,"endTime":14.13,"body":"end"},{"speaker":"Evan Hoffman","startTime":14.13,"endTime":14.22,"body":"of"},{"speaker":"Evan Hoffman","startTime":14.225,"endTime":14.4,"body":"your"},{"speaker":"Evan Hoffman","startTime":14.4,"endTime":14.91,"body":"business"},{"speaker":"Evan Hoffman","startTime":14.91,"endTime":15.06,"body":"in"},{"speaker":"Evan Hoffman","startTime":15.065,"endTime":15.39,"body":"terms"},{"speaker":"Evan Hoffman","startTime":15.39,"endTime":15.63,"body":"of"},{"speaker":"Evan Hoffman","startTime":15.96,"endTime":16.44,"body":"outbound"},{"speaker":"Evan Hoffman","startTime":16.44,"endTime":16.89,"body":"calls,"},{"speaker":"Evan Hoffman","startTime":16.95,"endTime":17.46,"body":"inbound"},{"speaker":"Evan Hoffman","startTime":17.46,"endTime":17.91,"body":"calls,"},{"speaker":"Evan Hoffman","startTime":17.97,"endTime":18.33,"body":"all"},{"speaker":"Evan Hoffman","startTime":18.33,"endTime":18.75,"body":"things"},{"speaker":"Evan Hoffman","startTime":18.75,"endTime":19.02,"body":"on"},{"speaker":"Evan Hoffman","startTime":19.05,"endTime":19.14,"body":"the"},{"speaker":"Evan Hoffman","startTime":19.14,"endTime":19.65,"body":"phone,"},{"speaker":"Evan Hoffman","startTime":19.98,"endTime":20.34,"body":"dealing"},{"speaker":"Evan Hoffman","startTime":20.34,"endTime":20.55,"body":"with"},{"speaker":"Evan Hoffman","startTime":20.55,"endTime":21.03,"body":"client"},{"speaker":"Evan Hoffman","startTime":21.03,"endTime":22.05,"body":"relationships."},{"speaker":"Evan Hoffman","startTime":22.56,"endTime":22.93,"body":"Thad,"},{"speaker":"Evan Hoffman","startTime":22.95,"endTime":23.1,"body":"what"},{"speaker":"Evan Hoffman","startTime":23.1,"endTime":23.22,"body":"was"},{"speaker":"Evan Hoffman","startTime":23.22,"endTime":23.34,"body":"your"},{"speaker":"Evan Hoffman","startTime":23.34,"endTime":23.64,"body":"favorite"},{"speaker":"Evan Hoffman","startTime":23.64,"endTime":23.94,"body":"nugget"},{"speaker":"Evan Hoffman","startTime":23.94,"endTime":24.09,"body":"from"},{"speaker":"Evan Hoffman","startTime":24.09,"endTime":24.27,"body":"this"},{"speaker":"Evan Hoffman","startTime":24.27,"endTime":24.69,"body":"episode?"},{"speaker":"Thaddeus Tondu","startTime":25.71,"endTime":25.95,"body":"Quite"},{"speaker":"Thaddeus Tondu","startTime":25.95,"endTime":25.98,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":25.98,"endTime":26.28,"body":"few."},{"speaker":"Thaddeus Tondu","startTime":26.7,"endTime":26.88,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":26.88,"endTime":27.15,"body":"really"},{"speaker":"Thaddeus Tondu","startTime":27.15,"endTime":27.33,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":27.33,"endTime":27.42,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":27.42,"endTime":27.81,"body":"topic"},{"speaker":"Thaddeus Tondu","startTime":27.815,"endTime":28.096,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":28.475,"endTime":28.77,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":28.77,"endTime":29.19,"body":"hours"},{"speaker":"Thaddeus Tondu","startTime":29.31,"endTime":29.82,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":29.82,"endTime":30.0,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":30.0,"endTime":30.42,"body":"happens,"},{"speaker":"Thaddeus Tondu","startTime":30.42,"endTime":30.6,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":30.605,"endTime":30.69,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":30.69,"endTime":30.81,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":30.815,"endTime":31.05,"body":"best"},{"speaker":"Thaddeus Tondu","startTime":31.05,"endTime":31.32,"body":"way"},{"speaker":"Thaddeus Tondu","startTime":31.32,"endTime":31.8,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":32.048,"endTime":32.348,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":32.348,"endTime":32.438,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":32.438,"endTime":32.768,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":32.768,"endTime":33.098,"body":"hours"},{"speaker":"Thaddeus Tondu","startTime":33.098,"endTime":33.548,"body":"voicemail,"},{"speaker":"Thaddeus Tondu","startTime":33.548,"endTime":33.638,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":33.638,"endTime":33.728,"body":"there"},{"speaker":"Thaddeus Tondu","startTime":33.728,"endTime":33.758,"body":"are"},{"speaker":"Thaddeus Tondu","startTime":33.763,"endTime":33.998,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":33.998,"endTime":34.418,"body":"four"},{"speaker":"Thaddeus Tondu","startTime":34.423,"endTime":34.838,"body":"steps"},{"speaker":"Thaddeus Tondu","startTime":34.838,"endTime":34.928,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":34.928,"endTime":34.988,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":34.988,"endTime":35.558,"body":"professional"},{"speaker":"Thaddeus Tondu","startTime":35.558,"endTime":35.858,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":35.863,"endTime":36.218,"body":"hours"},{"speaker":"Thaddeus Tondu","startTime":36.218,"endTime":36.908,"body":"voicemail."},{"speaker":"Thaddeus Tondu","startTime":37.208,"endTime":37.418,"body":"On"},{"speaker":"Thaddeus Tondu","startTime":37.418,"endTime":37.658,"body":"top"},{"speaker":"Thaddeus Tondu","startTime":37.658,"endTime":37.718,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":37.723,"endTime":38.078,"body":"that,"},{"speaker":"Thaddeus Tondu","startTime":38.528,"endTime":38.648,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":38.648,"endTime":38.828,"body":"also"},{"speaker":"Thaddeus Tondu","startTime":38.828,"endTime":39.038,"body":"chat"},{"speaker":"Thaddeus Tondu","startTime":39.043,"endTime":39.068,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":39.068,"endTime":39.218,"body":"little"},{"speaker":"Thaddeus Tondu","startTime":39.218,"endTime":39.308,"body":"bit"},{"speaker":"Thaddeus Tondu","startTime":39.308,"endTime":39.488,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":39.488,"endTime":39.698,"body":"missed"},{"speaker":"Thaddeus Tondu","startTime":39.698,"endTime":39.848,"body":"call,"},{"speaker":"Thaddeus Tondu","startTime":39.848,"endTime":40.118,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":40.118,"endTime":40.478,"body":"back,"},{"speaker":"Thaddeus Tondu","startTime":40.568,"endTime":40.928,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":41.138,"endTime":41.348,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":41.348,"endTime":41.468,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":41.468,"endTime":41.498,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":41.498,"endTime":41.648,"body":"good"},{"speaker":"Thaddeus Tondu","startTime":41.648,"endTime":41.888,"body":"idea"},{"speaker":"Thaddeus Tondu","startTime":41.888,"endTime":41.948,"body":"or"},{"speaker":"Thaddeus Tondu","startTime":41.948,"endTime":42.248,"body":"not?"},{"speaker":"Thaddeus Tondu","startTime":42.698,"endTime":42.938,"body":"Check"},{"speaker":"Thaddeus Tondu","startTime":42.938,"endTime":43.058,"body":"up"},{"speaker":"Thaddeus Tondu","startTime":43.058,"endTime":43.208,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":43.208,"endTime":43.428,"body":"part."},{"speaker":"Thaddeus Tondu","startTime":43.655,"endTime":43.985,"body":"Robert,"},{"speaker":"Thaddeus Tondu","startTime":43.985,"endTime":44.045,"body":"how"},{"speaker":"Thaddeus Tondu","startTime":44.045,"endTime":44.165,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":44.165,"endTime":44.465,"body":"yourself?"},{"speaker":"Robert","startTime":44.674,"endTime":44.827,"body":"One"},{"speaker":"Robert","startTime":44.827,"endTime":44.947,"body":"of"},{"speaker":"Robert","startTime":44.947,"endTime":45.037,"body":"the"},{"speaker":"Robert","startTime":45.037,"endTime":45.397,"body":"things"},{"speaker":"Robert","startTime":45.397,"endTime":45.607,"body":"that"},{"speaker":"Robert","startTime":45.607,"endTime":45.847,"body":"I"},{"speaker":"Robert","startTime":45.847,"endTime":46.327,"body":"really"},{"speaker":"Robert","startTime":46.327,"endTime":46.717,"body":"want"},{"speaker":"Robert","startTime":46.717,"endTime":46.837,"body":"to"},{"speaker":"Robert","startTime":46.842,"endTime":47.377,"body":"express"},{"speaker":"Robert","startTime":47.647,"endTime":47.827,"body":"was,"},{"speaker":"Robert","startTime":47.827,"endTime":48.097,"body":"that"},{"speaker":"Robert","startTime":48.606,"endTime":48.817,"body":"it's"},{"speaker":"Robert","startTime":48.817,"endTime":49.237,"body":"learning"},{"speaker":"Robert","startTime":49.237,"endTime":49.357,"body":"the"},{"speaker":"Robert","startTime":49.357,"endTime":49.747,"body":"top"},{"speaker":"Robert","startTime":49.747,"endTime":50.077,"body":"three"},{"speaker":"Robert","startTime":50.077,"endTime":50.587,"body":"success"},{"speaker":"Robert","startTime":50.592,"endTime":51.457,"body":"principles"},{"speaker":"Robert","startTime":52.106,"endTime":52.297,"body":"that's"},{"speaker":"Robert","startTime":52.297,"endTime":52.507,"body":"gonna"},{"speaker":"Robert","startTime":52.507,"endTime":53.227,"body":"transform"},{"speaker":"Robert","startTime":53.227,"endTime":53.377,"body":"your"},{"speaker":"Robert","startTime":53.382,"endTime":54.127,"body":"business"},{"speaker":"Robert","startTime":54.127,"endTime":54.367,"body":"by"},{"speaker":"Robert","startTime":54.367,"endTime":54.877,"body":"breaking"},{"speaker":"Robert","startTime":54.882,"endTime":55.147,"body":"down"},{"speaker":"Robert","startTime":55.147,"endTime":55.267,"body":"the"},{"speaker":"Robert","startTime":55.267,"endTime":55.687,"body":"customer"},{"speaker":"Robert","startTime":55.687,"endTime":56.167,"body":"journey,"},{"speaker":"Robert","startTime":56.587,"endTime":56.887,"body":"because"},{"speaker":"Robert","startTime":56.887,"endTime":57.127,"body":"that's"},{"speaker":"Robert","startTime":57.132,"endTime":57.337,"body":"what"},{"speaker":"Robert","startTime":57.337,"endTime":57.547,"body":"this"},{"speaker":"Robert","startTime":57.547,"endTime":57.697,"body":"is"},{"speaker":"Robert","startTime":57.697,"endTime":57.877,"body":"all"},{"speaker":"Robert","startTime":57.882,"endTime":58.297,"body":"about."},{"speaker":"Robert","startTime":58.297,"endTime":58.447,"body":"It's"},{"speaker":"Robert","startTime":58.447,"endTime":58.717,"body":"all"},{"speaker":"Robert","startTime":58.717,"endTime":58.957,"body":"about"},{"speaker":"Robert","startTime":58.962,"endTime":59.017,"body":"the"},{"speaker":"Robert","startTime":59.017,"endTime":59.437,"body":"customer"},{"speaker":"Robert","startTime":59.437,"endTime":59.977,"body":"journey."},{"speaker":"Robert","startTime":60.337,"endTime":60.487,"body":"And"},{"speaker":"Robert","startTime":60.487,"endTime":60.577,"body":"I"},{"speaker":"Robert","startTime":60.577,"endTime":60.907,"body":"think"},{"speaker":"Robert","startTime":60.907,"endTime":61.027,"body":"of"},{"speaker":"Robert","startTime":61.057,"endTime":61.267,"body":"for"},{"speaker":"Robert","startTime":61.272,"endTime":61.357,"body":"the"},{"speaker":"Robert","startTime":61.357,"endTime":61.657,"body":"people"},{"speaker":"Robert","startTime":61.657,"endTime":61.777,"body":"who"},{"speaker":"Robert","startTime":61.777,"endTime":61.867,"body":"are"},{"speaker":"Robert","startTime":61.867,"endTime":62.347,"body":"listening"},{"speaker":"Robert","startTime":62.675,"endTime":62.947,"body":"and,"},{"speaker":"Robert","startTime":62.947,"endTime":63.247,"body":"going"},{"speaker":"Robert","startTime":63.247,"endTime":63.457,"body":"through"},{"speaker":"Robert","startTime":63.457,"endTime":63.727,"body":"this,"},{"speaker":"Robert","startTime":63.727,"endTime":63.847,"body":"are"},{"speaker":"Robert","startTime":63.847,"endTime":64.057,"body":"gonna"},{"speaker":"Robert","startTime":64.057,"endTime":64.267,"body":"learn"},{"speaker":"Robert","startTime":64.267,"endTime":64.327,"body":"a"},{"speaker":"Robert","startTime":64.327,"endTime":64.537,"body":"lot"},{"speaker":"Robert","startTime":64.542,"endTime":64.837,"body":"about"},{"speaker":"Robert","startTime":64.837,"endTime":65.047,"body":"that"},{"speaker":"Robert","startTime":65.047,"endTime":65.137,"body":"and"},{"speaker":"Robert","startTime":65.137,"endTime":65.377,"body":"why"},{"speaker":"Robert","startTime":65.377,"endTime":65.557,"body":"it's"},{"speaker":"Robert","startTime":65.557,"endTime":66.037,"body":"important"},{"speaker":"Robert","startTime":66.042,"endTime":66.157,"body":"to"},{"speaker":"Robert","startTime":66.157,"endTime":66.427,"body":"them."},{"speaker":"Evan Hoffman","startTime":66.427,"endTime":66.724,"body":"Love"},{"speaker":"Evan Hoffman","startTime":66.724,"endTime":66.874,"body":"that"},{"speaker":"Evan Hoffman","startTime":66.874,"endTime":67.204,"body":"part."},{"speaker":"Evan Hoffman","startTime":67.264,"endTime":67.774,"body":"Absolutely."},{"speaker":"Evan Hoffman","startTime":67.774,"endTime":67.864,"body":"And"},{"speaker":"Evan Hoffman","startTime":67.864,"endTime":67.984,"body":"that"},{"speaker":"Evan Hoffman","startTime":67.984,"endTime":68.134,"body":"was"},{"speaker":"Evan Hoffman","startTime":68.254,"endTime":68.404,"body":"a"},{"speaker":"Evan Hoffman","startTime":68.404,"endTime":68.644,"body":"large"},{"speaker":"Evan Hoffman","startTime":68.644,"endTime":68.854,"body":"part"},{"speaker":"Evan Hoffman","startTime":68.854,"endTime":68.974,"body":"of"},{"speaker":"Evan Hoffman","startTime":68.974,"endTime":69.034,"body":"the"},{"speaker":"Evan Hoffman","startTime":69.154,"endTime":69.574,"body":"episode."},{"speaker":"Evan Hoffman","startTime":69.814,"endTime":70.084,"body":"Ryan,"},{"speaker":"Evan Hoffman","startTime":70.084,"endTime":70.174,"body":"how"},{"speaker":"Evan Hoffman","startTime":70.179,"endTime":70.294,"body":"about"},{"speaker":"Evan Hoffman","startTime":70.294,"endTime":70.444,"body":"you?"},{"speaker":"Ryan","startTime":71.224,"endTime":71.434,"body":"Yeah,"},{"speaker":"Ryan","startTime":71.434,"endTime":71.554,"body":"I"},{"speaker":"Ryan","startTime":71.559,"endTime":71.884,"body":"think"},{"speaker":"Ryan","startTime":72.166,"endTime":72.496,"body":"sort"},{"speaker":"Ryan","startTime":72.496,"endTime":72.686,"body":"of"},{"speaker":"Ryan","startTime":72.762,"endTime":72.863,"body":"a"},{"speaker":"Ryan","startTime":72.863,"endTime":73.103,"body":"little"},{"speaker":"Ryan","startTime":73.108,"endTime":73.373,"body":"bit"},{"speaker":"Ryan","startTime":73.378,"endTime":73.643,"body":"off"},{"speaker":"Ryan","startTime":73.643,"endTime":73.703,"body":"of"},{"speaker":"Ryan","startTime":73.703,"endTime":73.793,"body":"what"},{"speaker":"Ryan","startTime":73.798,"endTime":74.153,"body":"Robert"},{"speaker":"Ryan","startTime":74.153,"endTime":74.273,"body":"was"},{"speaker":"Ryan","startTime":74.273,"endTime":74.663,"body":"saying"},{"speaker":"Ryan","startTime":75.019,"endTime":75.259,"body":"that"},{"speaker":"Ryan","startTime":75.259,"endTime":75.739,"body":"customer"},{"speaker":"Ryan","startTime":75.739,"endTime":76.549,"body":"experience"},{"speaker":"Ryan","startTime":76.579,"endTime":76.969,"body":"is"},{"speaker":"Ryan","startTime":76.969,"endTime":77.089,"body":"the"},{"speaker":"Ryan","startTime":77.089,"endTime":77.269,"body":"new"},{"speaker":"Ryan","startTime":77.269,"endTime":77.839,"body":"marketing"},{"speaker":"Ryan","startTime":77.869,"endTime":78.169,"body":"battle"},{"speaker":"Ryan","startTime":78.169,"endTime":78.529,"body":"front."},{"speaker":"Ryan","startTime":78.919,"endTime":79.039,"body":"I"},{"speaker":"Ryan","startTime":79.039,"endTime":79.279,"body":"think"},{"speaker":"Ryan","startTime":79.279,"endTime":79.429,"body":"that"},{"speaker":"Ryan","startTime":79.429,"endTime":79.579,"body":"it's"},{"speaker":"Ryan","startTime":79.579,"endTime":79.939,"body":"something"},{"speaker":"Ryan","startTime":79.939,"endTime":80.119,"body":"that's"},{"speaker":"Ryan","startTime":80.119,"endTime":80.389,"body":"really"},{"speaker":"Ryan","startTime":80.389,"endTime":81.109,"body":"overlooked"},{"speaker":"Ryan","startTime":81.109,"endTime":81.289,"body":"by"},{"speaker":"Ryan","startTime":81.289,"endTime":81.319,"body":"a"},{"speaker":"Ryan","startTime":81.319,"endTime":81.529,"body":"lot"},{"speaker":"Ryan","startTime":81.529,"endTime":81.589,"body":"of"},{"speaker":"Ryan","startTime":81.589,"endTime":82.069,"body":"companies."},{"speaker":"Ryan","startTime":82.074,"endTime":82.219,"body":"They"},{"speaker":"Ryan","startTime":82.219,"endTime":82.459,"body":"don't"},{"speaker":"Ryan","startTime":82.459,"endTime":82.729,"body":"spend"},{"speaker":"Ryan","startTime":82.729,"endTime":82.969,"body":"much"},{"speaker":"Ryan","startTime":82.969,"endTime":83.329,"body":"time"},{"speaker":"Ryan","startTime":83.329,"endTime":83.539,"body":"on"},{"speaker":"Ryan","startTime":83.539,"endTime":83.689,"body":"it."},{"speaker":"Ryan","startTime":84.109,"endTime":84.649,"body":"Everything"},{"speaker":"Ryan","startTime":84.649,"endTime":84.829,"body":"is"},{"speaker":"Ryan","startTime":84.926,"endTime":85.366,"body":"typically"},{"speaker":"Ryan","startTime":85.386,"endTime":85.716,"body":"geared"},{"speaker":"Ryan","startTime":85.716,"endTime":86.196,"body":"toward"},{"speaker":"Ryan","startTime":86.256,"endTime":86.796,"body":"acquiring"},{"speaker":"Ryan","startTime":86.796,"endTime":86.946,"body":"new"},{"speaker":"Ryan","startTime":86.946,"endTime":87.486,"body":"business"},{"speaker":"Ryan","startTime":87.486,"endTime":87.876,"body":"instead"},{"speaker":"Ryan","startTime":87.881,"endTime":87.996,"body":"of"},{"speaker":"Ryan","startTime":88.001,"endTime":88.686,"body":"nurturing"},{"speaker":"Ryan","startTime":89.016,"endTime":89.226,"body":"your"},{"speaker":"Ryan","startTime":89.226,"endTime":89.616,"body":"current"},{"speaker":"Ryan","startTime":89.616,"endTime":90.426,"body":"customers"},{"speaker":"Ryan","startTime":90.696,"endTime":91.366,"body":"and"},{"speaker":"Ryan","startTime":91.866,"endTime":92.106,"body":"how"},{"speaker":"Ryan","startTime":92.106,"endTime":92.316,"body":"that"},{"speaker":"Ryan","startTime":92.316,"endTime":92.646,"body":"actually"},{"speaker":"Ryan","startTime":92.646,"endTime":93.246,"body":"translates"},{"speaker":"Ryan","startTime":93.246,"endTime":93.636,"body":"into"},{"speaker":"Ryan","startTime":93.636,"endTime":94.146,"body":"increasing"},{"speaker":"Ryan","startTime":94.146,"endTime":94.236,"body":"the"},{"speaker":"Ryan","startTime":94.236,"endTime":94.746,"body":"lifetime"},{"speaker":"Ryan","startTime":94.746,"endTime":95.016,"body":"value."},{"speaker":"Ryan","startTime":95.646,"endTime":96.066,"body":"Which"},{"speaker":"Ryan","startTime":96.126,"endTime":96.846,"body":"ultimately"},{"speaker":"Ryan","startTime":96.846,"endTime":97.326,"body":"leads"},{"speaker":"Ryan","startTime":97.326,"endTime":97.866,"body":"to"},{"speaker":"Ryan","startTime":98.166,"endTime":98.676,"body":"increasing"},{"speaker":"Ryan","startTime":98.676,"endTime":98.826,"body":"your"},{"speaker":"Ryan","startTime":98.826,"endTime":99.186,"body":"bottom"},{"speaker":"Ryan","startTime":99.186,"endTime":99.516,"body":"line."},{"speaker":"Evan Hoffman","startTime":99.696,"endTime":100.146,"body":"Nailed"},{"speaker":"Evan Hoffman","startTime":100.146,"endTime":100.296,"body":"that"},{"speaker":"Evan Hoffman","startTime":100.296,"endTime":100.536,"body":"part."},{"speaker":"Evan Hoffman","startTime":100.536,"endTime":100.626,"body":"You"},{"speaker":"Evan Hoffman","startTime":100.626,"endTime":100.806,"body":"guys"},{"speaker":"Evan Hoffman","startTime":100.806,"endTime":100.926,"body":"were"},{"speaker":"Evan Hoffman","startTime":100.926,"endTime":101.166,"body":"great"},{"speaker":"Evan Hoffman","startTime":101.166,"endTime":101.286,"body":"on"},{"speaker":"Evan Hoffman","startTime":101.286,"endTime":101.466,"body":"this"},{"speaker":"Evan Hoffman","startTime":101.466,"endTime":101.856,"body":"episode."},{"speaker":"Evan Hoffman","startTime":102.099,"endTime":102.216,"body":"It"},{"speaker":"Evan Hoffman","startTime":102.216,"endTime":102.426,"body":"was"},{"speaker":"Evan Hoffman","startTime":102.576,"endTime":102.996,"body":"actually"},{"speaker":"Evan Hoffman","startTime":102.996,"endTime":103.716,"body":"really"},{"speaker":"Evan Hoffman","startTime":103.866,"endTime":104.166,"body":"great"},{"speaker":"Evan Hoffman","startTime":104.166,"endTime":104.736,"body":"pleasure"},{"speaker":"Evan Hoffman","startTime":104.796,"endTime":104.976,"body":"of"},{"speaker":"Evan Hoffman","startTime":104.976,"endTime":105.276,"body":"mine"},{"speaker":"Evan Hoffman","startTime":105.281,"endTime":105.396,"body":"to"},{"speaker":"Evan Hoffman","startTime":105.396,"endTime":105.576,"body":"have"},{"speaker":"Evan Hoffman","startTime":105.576,"endTime":105.666,"body":"you"},{"speaker":"Evan Hoffman","startTime":105.666,"endTime":105.846,"body":"on"},{"speaker":"Evan Hoffman","startTime":105.846,"endTime":105.996,"body":"this"},{"speaker":"Evan Hoffman","startTime":105.996,"endTime":106.446,"body":"episode"},{"speaker":"Evan Hoffman","startTime":106.451,"endTime":106.566,"body":"to"},{"speaker":"Evan Hoffman","startTime":106.566,"endTime":106.896,"body":"dive"},{"speaker":"Evan Hoffman","startTime":106.896,"endTime":107.196,"body":"into"},{"speaker":"Evan Hoffman","startTime":107.201,"endTime":107.406,"body":"what"},{"speaker":"Evan Hoffman","startTime":107.406,"endTime":107.526,"body":"it"},{"speaker":"Evan Hoffman","startTime":107.546,"endTime":107.766,"body":"is"},{"speaker":"Evan Hoffman","startTime":107.766,"endTime":107.916,"body":"that"},{"speaker":"Evan Hoffman","startTime":107.916,"endTime":108.426,"body":"involves"},{"speaker":"Evan Hoffman","startTime":108.426,"endTime":108.516,"body":"the"},{"speaker":"Evan Hoffman","startTime":108.516,"endTime":108.846,"body":"front"},{"speaker":"Evan Hoffman","startTime":108.846,"endTime":109.026,"body":"end"},{"speaker":"Evan Hoffman","startTime":109.026,"endTime":109.086,"body":"of"},{"speaker":"Evan Hoffman","startTime":109.086,"endTime":109.206,"body":"your"},{"speaker":"Evan Hoffman","startTime":109.206,"endTime":109.746,"body":"business."},{"speaker":"Evan Hoffman","startTime":109.858,"endTime":110.098,"body":"For"},{"speaker":"Evan Hoffman","startTime":110.103,"endTime":110.398,"body":"me"},{"speaker":"Evan Hoffman","startTime":110.398,"endTime":110.488,"body":"it"},{"speaker":"Evan Hoffman","startTime":110.488,"endTime":110.608,"body":"was"},{"speaker":"Evan Hoffman","startTime":110.613,"endTime":111.088,"body":"definitely"},{"speaker":"Evan Hoffman","startTime":111.208,"endTime":111.358,"body":"the"},{"speaker":"Evan Hoffman","startTime":111.358,"endTime":111.718,"body":"two"},{"speaker":"Evan Hoffman","startTime":111.718,"endTime":112.108,"body":"things"},{"speaker":"Evan Hoffman","startTime":112.113,"endTime":112.198,"body":"that"},{"speaker":"Evan Hoffman","startTime":112.198,"endTime":112.348,"body":"you"},{"speaker":"Evan Hoffman","startTime":112.378,"endTime":112.588,"body":"need"},{"speaker":"Evan Hoffman","startTime":112.588,"endTime":112.678,"body":"to"},{"speaker":"Evan Hoffman","startTime":112.683,"endTime":113.128,"body":"do"},{"speaker":"Evan Hoffman","startTime":113.229,"endTime":113.409,"body":"when"},{"speaker":"Evan Hoffman","startTime":113.409,"endTime":113.499,"body":"it"},{"speaker":"Evan Hoffman","startTime":113.499,"endTime":113.769,"body":"comes"},{"speaker":"Evan Hoffman","startTime":113.769,"endTime":113.829,"body":"to"},{"speaker":"Evan Hoffman","startTime":113.829,"endTime":113.949,"body":"your"},{"speaker":"Evan Hoffman","startTime":113.949,"endTime":114.669,"body":"CSRs"},{"speaker":"Evan Hoffman","startTime":114.711,"endTime":114.861,"body":"and"},{"speaker":"Evan Hoffman","startTime":114.861,"endTime":115.191,"body":"involves"},{"speaker":"Evan Hoffman","startTime":115.191,"endTime":115.431,"body":"pay"},{"speaker":"Evan Hoffman","startTime":115.431,"endTime":115.521,"body":"and"},{"speaker":"Evan Hoffman","startTime":115.521,"endTime":115.761,"body":"involves"},{"speaker":"Evan Hoffman","startTime":115.761,"endTime":116.181,"body":"training."},{"speaker":"Evan Hoffman","startTime":116.266,"endTime":116.446,"body":"And"},{"speaker":"Evan Hoffman","startTime":116.446,"endTime":116.746,"body":"then"},{"speaker":"Evan Hoffman","startTime":116.746,"endTime":117.016,"body":"how"},{"speaker":"Evan Hoffman","startTime":117.016,"endTime":117.076,"body":"do"},{"speaker":"Evan Hoffman","startTime":117.076,"endTime":117.166,"body":"you"},{"speaker":"Evan Hoffman","startTime":117.166,"endTime":117.646,"body":"train?"},{"speaker":"Evan Hoffman","startTime":117.743,"endTime":117.893,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":117.893,"endTime":118.013,"body":"it's"},{"speaker":"Evan Hoffman","startTime":118.013,"endTime":118.253,"body":"based"},{"speaker":"Evan Hoffman","startTime":118.253,"endTime":118.373,"body":"off"},{"speaker":"Evan Hoffman","startTime":118.373,"endTime":118.463,"body":"the"},{"speaker":"Evan Hoffman","startTime":118.463,"endTime":118.703,"body":"three"},{"speaker":"Evan Hoffman","startTime":118.703,"endTime":119.393,"body":"KPIs"},{"speaker":"Evan Hoffman","startTime":119.393,"endTime":119.513,"body":"that"},{"speaker":"Evan Hoffman","startTime":119.513,"endTime":119.603,"body":"we"},{"speaker":"Evan Hoffman","startTime":119.603,"endTime":119.843,"body":"talk"},{"speaker":"Evan Hoffman","startTime":119.843,"endTime":119.993,"body":"about"},{"speaker":"Evan Hoffman","startTime":119.993,"endTime":120.083,"body":"at"},{"speaker":"Evan Hoffman","startTime":120.083,"endTime":120.173,"body":"the"},{"speaker":"Evan Hoffman","startTime":120.173,"endTime":120.323,"body":"end"},{"speaker":"Evan Hoffman","startTime":120.328,"endTime":120.383,"body":"of"},{"speaker":"Evan Hoffman","startTime":120.383,"endTime":120.473,"body":"the"},{"speaker":"Evan Hoffman","startTime":120.473,"endTime":121.013,"body":"episode,"},{"speaker":"Evan Hoffman","startTime":121.193,"endTime":121.343,"body":"so"},{"speaker":"Evan Hoffman","startTime":121.343,"endTime":121.403,"body":"you"},{"speaker":"Evan Hoffman","startTime":121.408,"endTime":121.583,"body":"gotta"},{"speaker":"Evan Hoffman","startTime":121.583,"endTime":121.703,"body":"make"},{"speaker":"Evan Hoffman","startTime":121.703,"endTime":121.823,"body":"sure"},{"speaker":"Evan Hoffman","startTime":121.828,"endTime":121.913,"body":"you"},{"speaker":"Evan Hoffman","startTime":121.913,"endTime":122.093,"body":"tune"},{"speaker":"Evan Hoffman","startTime":122.093,"endTime":122.273,"body":"into"},{"speaker":"Evan Hoffman","startTime":122.278,"endTime":122.453,"body":"that"},{"speaker":"Evan Hoffman","startTime":122.453,"endTime":122.723,"body":"part."},{"speaker":"Evan Hoffman","startTime":122.723,"endTime":122.813,"body":"You"},{"speaker":"Evan Hoffman","startTime":122.813,"endTime":122.993,"body":"gotta"},{"speaker":"Evan Hoffman","startTime":122.993,"endTime":123.233,"body":"listen"},{"speaker":"Evan Hoffman","startTime":123.238,"endTime":123.353,"body":"all"},{"speaker":"Evan Hoffman","startTime":123.353,"endTime":123.413,"body":"the"},{"speaker":"Evan Hoffman","startTime":123.413,"endTime":123.533,"body":"way"},{"speaker":"Evan Hoffman","startTime":123.533,"endTime":123.953,"body":"through"},{"speaker":"Evan Hoffman","startTime":124.253,"endTime":124.343,"body":"to"},{"speaker":"Evan Hoffman","startTime":124.343,"endTime":124.463,"body":"make"},{"speaker":"Evan Hoffman","startTime":124.463,"endTime":124.643,"body":"sure"},{"speaker":"Evan Hoffman","startTime":124.643,"endTime":124.733,"body":"you"},{"speaker":"Evan Hoffman","startTime":124.738,"endTime":124.913,"body":"get"},{"speaker":"Evan Hoffman","startTime":124.913,"endTime":125.153,"body":"those"},{"speaker":"Evan Hoffman","startTime":125.158,"endTime":125.393,"body":"three"},{"speaker":"Evan Hoffman","startTime":125.393,"endTime":125.933,"body":"measurements"},{"speaker":"Evan Hoffman","startTime":125.933,"endTime":126.053,"body":"that"},{"speaker":"Evan Hoffman","startTime":126.053,"endTime":126.173,"body":"you"},{"speaker":"Evan Hoffman","startTime":126.173,"endTime":126.443,"body":"really"},{"speaker":"Evan Hoffman","startTime":126.448,"endTime":126.593,"body":"need"},{"speaker":"Evan Hoffman","startTime":126.593,"endTime":126.713,"body":"to"},{"speaker":"Evan Hoffman","startTime":126.718,"endTime":126.863,"body":"pay"},{"speaker":"Evan Hoffman","startTime":126.863,"endTime":127.223,"body":"attention"},{"speaker":"Evan Hoffman","startTime":127.228,"endTime":127.493,"body":"to"},{"speaker":"Evan Hoffman","startTime":127.493,"endTime":127.793,"body":"within"},{"speaker":"Evan Hoffman","startTime":127.798,"endTime":127.913,"body":"your"},{"speaker":"Evan Hoffman","startTime":127.913,"endTime":128.243,"body":"business"},{"speaker":"Evan Hoffman","startTime":128.243,"endTime":128.363,"body":"so"},{"speaker":"Evan Hoffman","startTime":128.363,"endTime":128.453,"body":"you"},{"speaker":"Evan Hoffman","startTime":128.453,"endTime":128.573,"body":"know"},{"speaker":"Evan Hoffman","startTime":128.578,"endTime":128.963,"body":"how"},{"speaker":"Evan Hoffman","startTime":128.963,"endTime":129.083,"body":"to"},{"speaker":"Evan Hoffman","startTime":129.083,"endTime":129.593,"body":"train"},{"speaker":"Evan Hoffman","startTime":129.833,"endTime":129.983,"body":"your"},{"speaker":"Evan Hoffman","startTime":129.983,"endTime":130.193,"body":"front"},{"speaker":"Evan Hoffman","startTime":130.193,"endTime":130.343,"body":"end"},{"speaker":"Evan Hoffman","startTime":130.343,"endTime":130.763,"body":"staff."},{"speaker":"Evan Hoffman","startTime":131.003,"endTime":131.123,"body":"I"},{"speaker":"Evan Hoffman","startTime":131.123,"endTime":131.243,"body":"know"},{"speaker":"Evan Hoffman","startTime":131.243,"endTime":131.363,"body":"you're"},{"speaker":"Evan Hoffman","startTime":131.363,"endTime":131.513,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":131.513,"endTime":131.723,"body":"enjoy"},{"speaker":"Evan Hoffman","startTime":131.723,"endTime":131.903,"body":"this"},{"speaker":"Evan Hoffman","startTime":131.903,"endTime":132.383,"body":"episode,"},{"speaker":"Evan Hoffman","startTime":132.383,"endTime":132.503,"body":"but"},{"speaker":"Evan Hoffman","startTime":132.503,"endTime":132.593,"body":"we"},{"speaker":"Evan Hoffman","startTime":132.593,"endTime":132.803,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":132.803,"endTime":132.923,"body":"hear"},{"speaker":"Evan Hoffman","startTime":132.923,"endTime":133.103,"body":"from"},{"speaker":"Evan Hoffman","startTime":133.103,"endTime":133.223,"body":"you"},{"speaker":"Evan Hoffman","startTime":133.223,"endTime":133.583,"body":"two."},{"speaker":"Evan Hoffman","startTime":133.853,"endTime":134.033,"body":"While"},{"speaker":"Evan Hoffman","startTime":134.038,"endTime":134.183,"body":"you're"},{"speaker":"Evan Hoffman","startTime":134.183,"endTime":134.483,"body":"listening"},{"speaker":"Evan Hoffman","startTime":134.483,"endTime":134.603,"body":"to"},{"speaker":"Evan Hoffman","startTime":134.603,"endTime":134.753,"body":"it,"},{"speaker":"Evan Hoffman","startTime":134.753,"endTime":134.903,"body":"leave"},{"speaker":"Evan Hoffman","startTime":134.903,"endTime":134.933,"body":"a"},{"speaker":"Evan Hoffman","startTime":134.933,"endTime":135.233,"body":"comment"},{"speaker":"Evan Hoffman","startTime":135.233,"endTime":135.413,"body":"down"},{"speaker":"Evan Hoffman","startTime":135.413,"endTime":135.893,"body":"below"},{"speaker":"Evan Hoffman","startTime":136.313,"endTime":136.463,"body":"What"},{"speaker":"Evan Hoffman","startTime":136.463,"endTime":136.553,"body":"was"},{"speaker":"Evan Hoffman","startTime":136.553,"endTime":136.703,"body":"your"},{"speaker":"Evan Hoffman","startTime":136.703,"endTime":136.943,"body":"favorite"},{"speaker":"Evan Hoffman","startTime":136.948,"endTime":137.183,"body":"nugget"},{"speaker":"Evan Hoffman","startTime":137.183,"endTime":137.303,"body":"from"},{"speaker":"Evan Hoffman","startTime":137.303,"endTime":137.453,"body":"this"},{"speaker":"Evan Hoffman","startTime":137.453,"endTime":137.993,"body":"episode?"},{"speaker":"Evan Hoffman","startTime":138.353,"endTime":138.563,"body":"And"},{"speaker":"Evan Hoffman","startTime":138.563,"endTime":138.623,"body":"of"},{"speaker":"Evan Hoffman","startTime":138.623,"endTime":139.043,"body":"course,"},{"speaker":"Evan Hoffman","startTime":139.043,"endTime":139.253,"body":"hit"},{"speaker":"Evan Hoffman","startTime":139.253,"endTime":139.343,"body":"us"},{"speaker":"Evan Hoffman","startTime":139.343,"endTime":139.433,"body":"up"},{"speaker":"Evan Hoffman","startTime":139.433,"endTime":139.523,"body":"in"},{"speaker":"Evan Hoffman","startTime":139.523,"endTime":139.583,"body":"the"},{"speaker":"Evan Hoffman","startTime":139.583,"endTime":139.943,"body":"group"},{"speaker":"Evan Hoffman","startTime":140.173,"endTime":143.433,"body":"facebook.com/groups/hvacrevealed,"},{"speaker":"Evan Hoffman","startTime":143.453,"endTime":143.543,"body":"if"},{"speaker":"Evan Hoffman","startTime":143.543,"endTime":143.663,"body":"you're"},{"speaker":"Evan Hoffman","startTime":143.663,"endTime":143.783,"body":"not"},{"speaker":"Evan Hoffman","startTime":143.783,"endTime":143.813,"body":"a"},{"speaker":"Evan Hoffman","startTime":143.818,"endTime":144.023,"body":"part"},{"speaker":"Evan Hoffman","startTime":144.023,"endTime":144.083,"body":"of"},{"speaker":"Evan Hoffman","startTime":144.083,"endTime":144.143,"body":"the"},{"speaker":"Evan Hoffman","startTime":144.143,"endTime":144.633,"body":"conversation"},{"speaker":"Evan Hoffman","startTime":144.633,"endTime":145.013,"body":"already"},{"speaker":"Evan Hoffman","startTime":145.13,"endTime":145.49,"body":"Cheers."},{"speaker":"Evan Hoffman","startTime":145.61,"endTime":145.82,"body":"There"},{"speaker":"Evan Hoffman","startTime":145.82,"endTime":145.91,"body":"we"},{"speaker":"Evan Hoffman","startTime":145.91,"endTime":146.3,"body":"go."},{"speaker":"Evan Hoffman","startTime":146.3,"endTime":146.48,"body":"All"},{"speaker":"Evan Hoffman","startTime":146.48,"endTime":146.84,"body":"right."},{"speaker":"Evan Hoffman","startTime":146.87,"endTime":147.32,"body":"Welcome"},{"speaker":"Evan Hoffman","startTime":147.32,"endTime":147.62,"body":"back"},{"speaker":"Evan Hoffman","startTime":147.62,"endTime":147.71,"body":"to"},{"speaker":"Evan Hoffman","startTime":147.71,"endTime":147.95,"body":"another"},{"speaker":"Evan Hoffman","startTime":147.95,"endTime":148.13,"body":"H"},{"speaker":"Evan Hoffman","startTime":148.13,"endTime":148.25,"body":"V"},{"speaker":"Evan Hoffman","startTime":148.25,"endTime":148.31,"body":"A"},{"speaker":"Evan Hoffman","startTime":148.31,"endTime":148.46,"body":"C"},{"speaker":"Evan Hoffman","startTime":148.46,"endTime":148.88,"body":"success"},{"speaker":"Evan Hoffman","startTime":148.88,"endTime":149.18,"body":"Secrets"},{"speaker":"Evan Hoffman","startTime":149.18,"endTime":149.87,"body":"Revealed"},{"speaker":"Evan Hoffman","startTime":150.17,"endTime":150.35,"body":"with"},{"speaker":"Evan Hoffman","startTime":150.35,"endTime":150.72,"body":"Thaddeus"},{"speaker":"Evan Hoffman","startTime":150.74,"endTime":150.83,"body":"and"},{"speaker":"Evan Hoffman","startTime":150.83,"endTime":151.1,"body":"Evan,"},{"speaker":"Evan Hoffman","startTime":151.1,"endTime":151.22,"body":"where"},{"speaker":"Evan Hoffman","startTime":151.22,"endTime":151.34,"body":"we"},{"speaker":"Evan Hoffman","startTime":151.34,"endTime":151.46,"body":"have"},{"speaker":"Evan Hoffman","startTime":151.46,"endTime":151.58,"body":"good"},{"speaker":"Evan Hoffman","startTime":151.58,"endTime":152.18,"body":"conversations"},{"speaker":"Evan Hoffman","startTime":152.18,"endTime":152.27,"body":"with"},{"speaker":"Evan Hoffman","startTime":152.27,"endTime":152.42,"body":"good"},{"speaker":"Evan Hoffman","startTime":152.42,"endTime":152.78,"body":"people"},{"speaker":"Evan Hoffman","startTime":152.78,"endTime":152.96,"body":"and"},{"speaker":"Evan Hoffman","startTime":152.96,"endTime":153.2,"body":"any"},{"speaker":"Evan Hoffman","startTime":153.2,"endTime":153.38,"body":"good"},{"speaker":"Evan Hoffman","startTime":153.38,"endTime":154.01,"body":"conversation"},{"speaker":"Evan Hoffman","startTime":154.01,"endTime":154.16,"body":"worth"},{"speaker":"Evan Hoffman","startTime":154.16,"endTime":154.58,"body":"having"},{"speaker":"Evan Hoffman","startTime":155.0,"endTime":155.15,"body":"is"},{"speaker":"Evan Hoffman","startTime":155.15,"endTime":155.36,"body":"worth"},{"speaker":"Evan Hoffman","startTime":155.36,"endTime":155.6,"body":"having"},{"speaker":"Evan Hoffman","startTime":155.605,"endTime":156.02,"body":"drunk."},{"speaker":"Evan Hoffman","startTime":156.14,"endTime":156.62,"body":"So"},{"speaker":"Evan Hoffman","startTime":156.68,"endTime":157.28,"body":"cheers,"},{"speaker":"Evan Hoffman","startTime":157.28,"endTime":157.97,"body":"Thaddeus."},{"speaker":"Evan Hoffman","startTime":158.33,"endTime":158.75,"body":"And"},{"speaker":"Evan Hoffman","startTime":159.05,"endTime":159.26,"body":"we"},{"speaker":"Evan Hoffman","startTime":159.47,"endTime":159.77,"body":"have"},{"speaker":"Evan Hoffman","startTime":159.77,"endTime":160.19,"body":"on"},{"speaker":"Evan Hoffman","startTime":160.398,"endTime":160.893,"body":"Ryan"},{"speaker":"Evan Hoffman","startTime":160.893,"endTime":161.388,"body":"Blackburn"},{"speaker":"Evan Hoffman","startTime":161.388,"endTime":161.508,"body":"and"},{"speaker":"Evan Hoffman","startTime":161.513,"endTime":161.9,"body":"Robert"},{"speaker":"Evan Hoffman","startTime":161.9,"endTime":162.288,"body":"Smith"},{"speaker":"Evan Hoffman","startTime":162.528,"endTime":162.738,"body":"from"},{"speaker":"Evan Hoffman","startTime":162.738,"endTime":162.828,"body":"the"},{"speaker":"Evan Hoffman","startTime":162.828,"endTime":163.458,"body":"Prestige"},{"speaker":"Evan Hoffman","startTime":163.488,"endTime":163.968,"body":"Contact"},{"speaker":"Evan Hoffman","startTime":163.968,"endTime":164.298,"body":"Group."},{"speaker":"Evan Hoffman","startTime":164.454,"endTime":164.904,"body":"Really"},{"speaker":"Evan Hoffman","startTime":164.904,"endTime":165.234,"body":"excited"},{"speaker":"Evan Hoffman","startTime":165.234,"endTime":165.294,"body":"to"},{"speaker":"Evan Hoffman","startTime":165.294,"endTime":165.414,"body":"have"},{"speaker":"Evan Hoffman","startTime":165.414,"endTime":165.504,"body":"this"},{"speaker":"Evan Hoffman","startTime":165.504,"endTime":166.014,"body":"conversation"},{"speaker":"Evan Hoffman","startTime":166.014,"endTime":166.314,"body":"today."},{"speaker":"Evan Hoffman","startTime":166.314,"endTime":166.554,"body":"We"},{"speaker":"Evan Hoffman","startTime":166.554,"endTime":166.704,"body":"are"},{"speaker":"Evan Hoffman","startTime":166.704,"endTime":167.334,"body":"stealing."},{"speaker":"Evan Hoffman","startTime":167.558,"endTime":167.918,"body":"Straight"},{"speaker":"Evan Hoffman","startTime":167.918,"endTime":168.068,"body":"up,"},{"speaker":"Evan Hoffman","startTime":168.068,"endTime":168.218,"body":"we'll"},{"speaker":"Evan Hoffman","startTime":168.218,"endTime":168.398,"body":"give"},{"speaker":"Evan Hoffman","startTime":168.398,"endTime":168.638,"body":"credit"},{"speaker":"Evan Hoffman","startTime":168.638,"endTime":168.758,"body":"where"},{"speaker":"Evan Hoffman","startTime":168.758,"endTime":169.028,"body":"credit"},{"speaker":"Evan Hoffman","startTime":169.028,"endTime":169.118,"body":"is"},{"speaker":"Evan Hoffman","startTime":169.118,"endTime":169.358,"body":"due."},{"speaker":"Evan Hoffman","startTime":169.358,"endTime":169.478,"body":"We're"},{"speaker":"Evan Hoffman","startTime":169.478,"endTime":169.928,"body":"stealing"},{"speaker":"Evan Hoffman","startTime":169.928,"endTime":170.018,"body":"the"},{"speaker":"Evan Hoffman","startTime":170.018,"endTime":170.558,"body":"intro"},{"speaker":"Evan Hoffman","startTime":170.588,"endTime":170.978,"body":"side"},{"speaker":"Evan Hoffman","startTime":170.978,"endTime":171.068,"body":"of"},{"speaker":"Evan Hoffman","startTime":171.068,"endTime":171.578,"body":"things"},{"speaker":"Evan Hoffman","startTime":171.818,"endTime":172.266,"body":"from"},{"speaker":"Evan Hoffman","startTime":172.508,"endTime":172.658,"body":"our"},{"speaker":"Evan Hoffman","startTime":172.658,"endTime":172.868,"body":"good"},{"speaker":"Evan Hoffman","startTime":172.868,"endTime":173.138,"body":"friends,"},{"speaker":"Evan Hoffman","startTime":173.138,"endTime":173.388,"body":"Tersh"},{"speaker":"Evan Hoffman","startTime":173.388,"endTime":173.488,"body":"and"},{"speaker":"Evan Hoffman","startTime":173.488,"endTime":173.808,"body":"Josh."},{"speaker":"Evan Hoffman","startTime":173.828,"endTime":174.008,"body":"We,"},{"speaker":"Evan Hoffman","startTime":174.008,"endTime":174.188,"body":"it's"},{"speaker":"Evan Hoffman","startTime":174.548,"endTime":174.818,"body":"just"},{"speaker":"Evan Hoffman","startTime":174.818,"endTime":174.908,"body":"the"},{"speaker":"Evan Hoffman","startTime":174.908,"endTime":175.088,"body":"two"},{"speaker":"Evan Hoffman","startTime":175.088,"endTime":175.208,"body":"of"},{"speaker":"Evan Hoffman","startTime":175.208,"endTime":175.358,"body":"us"},{"speaker":"Evan Hoffman","startTime":175.358,"endTime":175.448,"body":"to"},{"speaker":"Evan Hoffman","startTime":175.453,"endTime":175.748,"body":"start"},{"speaker":"Evan Hoffman","startTime":175.748,"endTime":176.028,"body":"with."},{"speaker":"Evan Hoffman","startTime":176.181,"endTime":176.404,"body":"Doing"},{"speaker":"Evan Hoffman","startTime":176.409,"endTime":176.434,"body":"a"},{"speaker":"Evan Hoffman","startTime":176.434,"endTime":176.614,"body":"little"},{"speaker":"Evan Hoffman","startTime":176.619,"endTime":176.734,"body":"bit"},{"speaker":"Evan Hoffman","startTime":176.734,"endTime":176.794,"body":"of"},{"speaker":"Evan Hoffman","startTime":176.794,"endTime":176.944,"body":"an"},{"speaker":"Evan Hoffman","startTime":176.949,"endTime":177.334,"body":"intro"},{"speaker":"Evan Hoffman","startTime":177.334,"endTime":177.454,"body":"for"},{"speaker":"Evan Hoffman","startTime":177.454,"endTime":177.544,"body":"the"},{"speaker":"Evan Hoffman","startTime":177.544,"endTime":177.964,"body":"show,"},{"speaker":"Evan Hoffman","startTime":177.964,"endTime":178.564,"body":"introducing"},{"speaker":"Evan Hoffman","startTime":178.564,"endTime":178.684,"body":"our"},{"speaker":"Evan Hoffman","startTime":178.684,"endTime":179.014,"body":"guests"},{"speaker":"Evan Hoffman","startTime":179.014,"endTime":179.104,"body":"for"},{"speaker":"Evan Hoffman","startTime":179.104,"endTime":179.224,"body":"the"},{"speaker":"Evan Hoffman","startTime":179.224,"endTime":179.614,"body":"week,"},{"speaker":"Evan Hoffman","startTime":179.824,"endTime":180.124,"body":"talking"},{"speaker":"Evan Hoffman","startTime":180.124,"endTime":180.304,"body":"about"},{"speaker":"Evan Hoffman","startTime":180.304,"endTime":180.394,"body":"our"},{"speaker":"Evan Hoffman","startTime":180.394,"endTime":180.574,"body":"show"},{"speaker":"Evan Hoffman","startTime":180.579,"endTime":181.294,"body":"sponsors"},{"speaker":"Evan Hoffman","startTime":181.354,"endTime":181.534,"body":"as"},{"speaker":"Evan Hoffman","startTime":181.534,"endTime":181.654,"body":"we've"},{"speaker":"Evan Hoffman","startTime":181.659,"endTime":181.834,"body":"got"},{"speaker":"Evan Hoffman","startTime":181.834,"endTime":181.864,"body":"a"},{"speaker":"Evan Hoffman","startTime":181.869,"endTime":182.164,"body":"couple"},{"speaker":"Evan Hoffman","startTime":182.164,"endTime":182.284,"body":"of"},{"speaker":"Evan Hoffman","startTime":182.284,"endTime":182.374,"body":"them"},{"speaker":"Evan Hoffman","startTime":182.379,"endTime":182.674,"body":"now."},{"speaker":"Evan Hoffman","startTime":182.674,"endTime":182.914,"body":"So"},{"speaker":"Evan Hoffman","startTime":182.914,"endTime":183.004,"body":"we"},{"speaker":"Evan Hoffman","startTime":183.004,"endTime":183.184,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":183.184,"endTime":183.334,"body":"make"},{"speaker":"Evan Hoffman","startTime":183.334,"endTime":183.484,"body":"sure"},{"speaker":"Evan Hoffman","startTime":183.489,"endTime":183.574,"body":"that"},{"speaker":"Evan Hoffman","startTime":183.574,"endTime":183.664,"body":"we"},{"speaker":"Evan Hoffman","startTime":183.664,"endTime":183.784,"body":"give"},{"speaker":"Evan Hoffman","startTime":183.784,"endTime":183.964,"body":"some"},{"speaker":"Evan Hoffman","startTime":183.969,"endTime":184.354,"body":"proper"},{"speaker":"Evan Hoffman","startTime":184.354,"endTime":184.804,"body":"credit"},{"speaker":"Evan Hoffman","startTime":184.804,"endTime":185.014,"body":"to"},{"speaker":"Evan Hoffman","startTime":185.014,"endTime":185.344,"body":"them"},{"speaker":"Evan Hoffman","startTime":185.344,"endTime":185.464,"body":"as"},{"speaker":"Evan Hoffman","startTime":185.464,"endTime":185.794,"body":"well."},{"speaker":"Evan Hoffman","startTime":185.794,"endTime":185.914,"body":"And"},{"speaker":"Evan Hoffman","startTime":185.914,"endTime":185.974,"body":"a"},{"speaker":"Evan Hoffman","startTime":185.974,"endTime":186.184,"body":"big"},{"speaker":"Evan Hoffman","startTime":186.184,"endTime":186.484,"body":"thank"},{"speaker":"Evan Hoffman","startTime":186.484,"endTime":186.664,"body":"you"},{"speaker":"Evan Hoffman","startTime":186.664,"endTime":186.814,"body":"for"},{"speaker":"Evan Hoffman","startTime":186.814,"endTime":187.054,"body":"them,"},{"speaker":"Evan Hoffman","startTime":187.054,"endTime":187.234,"body":"cuz"},{"speaker":"Evan Hoffman","startTime":187.234,"endTime":187.504,"body":"without"},{"speaker":"Evan Hoffman","startTime":187.504,"endTime":187.864,"body":"them,"},{"speaker":"Evan Hoffman","startTime":188.344,"endTime":188.494,"body":"I"},{"speaker":"Evan Hoffman","startTime":188.494,"endTime":188.914,"body":"mean"},{"speaker":"Evan Hoffman","startTime":189.424,"endTime":189.514,"body":"the"},{"speaker":"Evan Hoffman","startTime":189.514,"endTime":189.724,"body":"show"},{"speaker":"Evan Hoffman","startTime":189.724,"endTime":190.024,"body":"probably"},{"speaker":"Evan Hoffman","startTime":190.029,"endTime":190.234,"body":"would"},{"speaker":"Evan Hoffman","startTime":190.234,"endTime":190.474,"body":"still"},{"speaker":"Evan Hoffman","startTime":190.474,"endTime":190.744,"body":"go"},{"speaker":"Evan Hoffman","startTime":190.744,"endTime":191.014,"body":"on,"},{"speaker":"Evan Hoffman","startTime":191.014,"endTime":191.224,"body":"but"},{"speaker":"Evan Hoffman","startTime":191.224,"endTime":191.344,"body":"it"},{"speaker":"Evan Hoffman","startTime":191.349,"endTime":191.584,"body":"just"},{"speaker":"Evan Hoffman","startTime":191.584,"endTime":191.674,"body":"is"},{"speaker":"Evan Hoffman","startTime":191.674,"endTime":191.884,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":191.884,"endTime":192.064,"body":"get"},{"speaker":"Evan Hoffman","startTime":192.064,"endTime":192.244,"body":"so"},{"speaker":"Evan Hoffman","startTime":192.244,"endTime":192.454,"body":"much"},{"speaker":"Evan Hoffman","startTime":192.459,"endTime":192.724,"body":"better"},{"speaker":"Evan Hoffman","startTime":192.724,"endTime":193.054,"body":"because"},{"speaker":"Evan Hoffman","startTime":193.054,"endTime":193.144,"body":"of"},{"speaker":"Evan Hoffman","startTime":193.144,"endTime":193.324,"body":"'em,"},{"speaker":"Evan Hoffman","startTime":193.329,"endTime":193.624,"body":"so"},{"speaker":"Evan Hoffman","startTime":193.804,"endTime":193.954,"body":"we'll"},{"speaker":"Evan Hoffman","startTime":193.954,"endTime":194.104,"body":"give"},{"speaker":"Evan Hoffman","startTime":194.104,"endTime":194.344,"body":"credit"},{"speaker":"Evan Hoffman","startTime":194.344,"endTime":194.434,"body":"where"},{"speaker":"Evan Hoffman","startTime":194.434,"endTime":194.734,"body":"credit"},{"speaker":"Evan Hoffman","startTime":194.739,"endTime":194.824,"body":"is"},{"speaker":"Evan Hoffman","startTime":194.824,"endTime":195.034,"body":"due."},{"speaker":"Thaddeus Tondu","startTime":195.484,"endTime":196.024,"body":"Exactly."},{"speaker":"Thaddeus Tondu","startTime":196.174,"endTime":196.384,"body":"Well,"},{"speaker":"Thaddeus Tondu","startTime":196.384,"endTime":196.474,"body":"I'm"},{"speaker":"Thaddeus Tondu","startTime":196.474,"endTime":196.714,"body":"looking"},{"speaker":"Thaddeus Tondu","startTime":196.714,"endTime":196.924,"body":"forward"},{"speaker":"Thaddeus Tondu","startTime":196.924,"endTime":197.014,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":197.014,"endTime":197.344,"body":"today's"},{"speaker":"Thaddeus Tondu","startTime":197.344,"endTime":197.764,"body":"episode"},{"speaker":"Thaddeus Tondu","startTime":197.764,"endTime":197.884,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":197.884,"endTime":198.004,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":198.004,"endTime":198.244,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":198.244,"endTime":198.484,"body":"fun"},{"speaker":"Thaddeus Tondu","startTime":198.489,"endTime":198.934,"body":"fact"},{"speaker":"Thaddeus Tondu","startTime":198.964,"endTime":199.174,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":199.179,"endTime":199.474,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":199.474,"endTime":199.804,"body":"know"},{"speaker":"Thaddeus Tondu","startTime":199.804,"endTime":200.134,"body":"Ryan"},{"speaker":"Thaddeus Tondu","startTime":200.134,"endTime":200.254,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":200.254,"endTime":200.644,"body":"Robert"},{"speaker":"Thaddeus Tondu","startTime":200.649,"endTime":200.854,"body":"from"},{"speaker":"Thaddeus Tondu","startTime":200.854,"endTime":200.944,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":200.944,"endTime":201.484,"body":"previous"},{"speaker":"Thaddeus Tondu","startTime":201.489,"endTime":202.054,"body":"business"},{"speaker":"Thaddeus Tondu","startTime":202.294,"endTime":202.414,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":202.414,"endTime":202.534,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":202.534,"endTime":202.684,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":202.684,"endTime":202.834,"body":"were"},{"speaker":"Thaddeus Tondu","startTime":202.839,"endTime":202.954,"body":"in."},{"speaker":"Thaddeus Tondu","startTime":202.954,"endTime":203.164,"body":"Maybe"},{"speaker":"Thaddeus Tondu","startTime":203.169,"endTime":203.284,"body":"we'll"},{"speaker":"Thaddeus Tondu","startTime":203.284,"endTime":203.434,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":203.434,"endTime":203.644,"body":"into"},{"speaker":"Thaddeus Tondu","startTime":203.644,"endTime":203.674,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":203.679,"endTime":203.824,"body":"little"},{"speaker":"Thaddeus Tondu","startTime":203.824,"endTime":203.914,"body":"bit"},{"speaker":"Thaddeus Tondu","startTime":203.914,"endTime":204.124,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":204.124,"endTime":204.464,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":205.073,"endTime":205.234,"body":"as"},{"speaker":"Thaddeus Tondu","startTime":205.234,"endTime":205.444,"body":"well"},{"speaker":"Thaddeus Tondu","startTime":205.444,"endTime":205.534,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":205.534,"endTime":205.684,"body":"how"},{"speaker":"Thaddeus Tondu","startTime":205.684,"endTime":206.044,"body":"branding"},{"speaker":"Thaddeus Tondu","startTime":206.044,"endTime":206.194,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":206.194,"endTime":206.344,"body":"help"},{"speaker":"Thaddeus Tondu","startTime":206.344,"endTime":206.464,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":206.464,"endTime":206.974,"body":"business"},{"speaker":"Evan Hoffman","startTime":207.184,"endTime":208.434,"body":"Awesome."},{"speaker":"Evan Hoffman","startTime":210.154,"endTime":210.364,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":210.369,"endTime":210.484,"body":"to"},{"speaker":"Evan Hoffman","startTime":210.484,"endTime":210.604,"body":"give"},{"speaker":"Evan Hoffman","startTime":210.604,"endTime":210.694,"body":"him"},{"speaker":"Evan Hoffman","startTime":210.699,"endTime":210.754,"body":"a"},{"speaker":"Evan Hoffman","startTime":210.754,"endTime":211.114,"body":"proper"},{"speaker":"Evan Hoffman","startTime":211.119,"endTime":211.564,"body":"intro."},{"speaker":"Evan Hoffman","startTime":211.564,"endTime":211.744,"body":"So"},{"speaker":"Evan Hoffman","startTime":211.744,"endTime":212.284,"body":"Ryan"},{"speaker":"Evan Hoffman","startTime":212.614,"endTime":212.794,"body":"And"},{"speaker":"Evan Hoffman","startTime":212.794,"endTime":213.274,"body":"Robert,"},{"speaker":"Evan Hoffman","startTime":213.274,"endTime":213.484,"body":"they"},{"speaker":"Evan Hoffman","startTime":213.484,"endTime":213.604,"body":"are"},{"speaker":"Evan Hoffman","startTime":213.604,"endTime":213.724,"body":"the"},{"speaker":"Evan Hoffman","startTime":213.724,"endTime":214.294,"body":"CEO"},{"speaker":"Evan Hoffman","startTime":214.294,"endTime":214.414,"body":"and"},{"speaker":"Evan Hoffman","startTime":214.414,"endTime":214.474,"body":"the"},{"speaker":"Evan Hoffman","startTime":214.474,"endTime":215.194,"body":"co-founder"},{"speaker":"Evan Hoffman","startTime":215.194,"endTime":215.606,"body":"Robert"},{"speaker":"Evan Hoffman","startTime":215.606,"endTime":215.726,"body":"is"},{"speaker":"Evan Hoffman","startTime":215.726,"endTime":215.786,"body":"the"},{"speaker":"Evan Hoffman","startTime":215.786,"endTime":216.506,"body":"CEO."},{"speaker":"Evan Hoffman","startTime":216.566,"endTime":216.896,"body":"Ryan"},{"speaker":"Evan Hoffman","startTime":216.896,"endTime":217.046,"body":"is"},{"speaker":"Evan Hoffman","startTime":217.046,"endTime":217.136,"body":"the"},{"speaker":"Evan Hoffman","startTime":217.136,"endTime":217.646,"body":"director"},{"speaker":"Evan Hoffman","startTime":217.646,"endTime":217.766,"body":"of"},{"speaker":"Evan Hoffman","startTime":217.766,"endTime":218.156,"body":"business"},{"speaker":"Evan Hoffman","startTime":218.156,"endTime":218.786,"body":"development"},{"speaker":"Evan Hoffman","startTime":218.786,"endTime":218.936,"body":"and"},{"speaker":"Evan Hoffman","startTime":218.936,"endTime":218.996,"body":"the"},{"speaker":"Evan Hoffman","startTime":218.996,"endTime":219.536,"body":"co-founder"},{"speaker":"Evan Hoffman","startTime":219.536,"endTime":219.656,"body":"as"},{"speaker":"Evan Hoffman","startTime":219.656,"endTime":220.016,"body":"well,"},{"speaker":"Evan Hoffman","startTime":220.076,"endTime":220.674,"body":"obviously"},{"speaker":"Evan Hoffman","startTime":220.861,"endTime":221.041,"body":"but"},{"speaker":"Evan Hoffman","startTime":221.041,"endTime":221.251,"body":"their"},{"speaker":"Evan Hoffman","startTime":221.251,"endTime":221.641,"body":"vision"},{"speaker":"Evan Hoffman","startTime":221.646,"endTime":221.791,"body":"for"},{"speaker":"Evan Hoffman","startTime":221.791,"endTime":222.301,"body":"prestige"},{"speaker":"Evan Hoffman","startTime":222.301,"endTime":222.451,"body":"was"},{"speaker":"Evan Hoffman","startTime":222.451,"endTime":222.751,"body":"born"},{"speaker":"Evan Hoffman","startTime":222.751,"endTime":222.901,"body":"out"},{"speaker":"Evan Hoffman","startTime":222.901,"endTime":222.991,"body":"of"},{"speaker":"Evan Hoffman","startTime":222.991,"endTime":223.081,"body":"the"},{"speaker":"Evan Hoffman","startTime":223.081,"endTime":223.591,"body":"experience"},{"speaker":"Evan Hoffman","startTime":223.591,"endTime":223.681,"body":"and"},{"speaker":"Evan Hoffman","startTime":223.686,"endTime":224.431,"body":"recognition"},{"speaker":"Evan Hoffman","startTime":224.701,"endTime":224.881,"body":"of"},{"speaker":"Evan Hoffman","startTime":224.881,"endTime":225.001,"body":"a"},{"speaker":"Evan Hoffman","startTime":225.001,"endTime":225.451,"body":"white"},{"speaker":"Evan Hoffman","startTime":225.481,"endTime":225.961,"body":"glove"},{"speaker":"Evan Hoffman","startTime":225.961,"endTime":226.591,"body":"service"},{"speaker":"Evan Hoffman","startTime":226.591,"endTime":227.161,"body":"centered"},{"speaker":"Evan Hoffman","startTime":227.166,"endTime":227.341,"body":"on"},{"speaker":"Evan Hoffman","startTime":227.341,"endTime":227.881,"body":"customer"},{"speaker":"Evan Hoffman","startTime":227.886,"endTime":228.511,"body":"experience"},{"speaker":"Evan Hoffman","startTime":228.511,"endTime":228.961,"body":"simply"},{"speaker":"Evan Hoffman","startTime":228.991,"endTime":229.231,"body":"is"},{"speaker":"Evan Hoffman","startTime":229.231,"endTime":229.771,"body":"lacking"},{"speaker":"Evan Hoffman","startTime":229.771,"endTime":230.011,"body":"within"},{"speaker":"Evan Hoffman","startTime":230.011,"endTime":230.101,"body":"the"},{"speaker":"Evan Hoffman","startTime":230.101,"endTime":230.251,"body":"home"},{"speaker":"Evan Hoffman","startTime":230.251,"endTime":230.521,"body":"service"},{"speaker":"Evan Hoffman","startTime":230.521,"endTime":230.911,"body":"space."},{"speaker":"Evan Hoffman","startTime":231.059,"endTime":231.749,"body":"And"},{"speaker":"Evan Hoffman","startTime":231.896,"endTime":232.136,"body":"what"},{"speaker":"Evan Hoffman","startTime":232.136,"endTime":232.406,"body":"they"},{"speaker":"Evan Hoffman","startTime":232.406,"endTime":232.856,"body":"did"},{"speaker":"Evan Hoffman","startTime":232.856,"endTime":233.126,"body":"was"},{"speaker":"Evan Hoffman","startTime":233.126,"endTime":233.336,"body":"they"},{"speaker":"Evan Hoffman","startTime":233.336,"endTime":233.546,"body":"put"},{"speaker":"Evan Hoffman","startTime":233.546,"endTime":233.996,"body":"together"},{"speaker":"Evan Hoffman","startTime":233.996,"endTime":234.056,"body":"a"},{"speaker":"Evan Hoffman","startTime":234.056,"endTime":234.776,"body":"program"},{"speaker":"Evan Hoffman","startTime":234.922,"endTime":235.132,"body":"that"},{"speaker":"Evan Hoffman","startTime":235.132,"endTime":235.312,"body":"is"},{"speaker":"Evan Hoffman","startTime":235.752,"endTime":236.112,"body":"engineered"},{"speaker":"Evan Hoffman","startTime":236.117,"endTime":236.422,"body":"to"},{"speaker":"Evan Hoffman","startTime":236.538,"endTime":236.988,"body":"be"},{"speaker":"Evan Hoffman","startTime":236.988,"endTime":237.198,"body":"at"},{"speaker":"Evan Hoffman","startTime":237.198,"endTime":237.318,"body":"the"},{"speaker":"Evan Hoffman","startTime":237.318,"endTime":237.858,"body":"focal"},{"speaker":"Evan Hoffman","startTime":237.858,"endTime":238.308,"body":"point"},{"speaker":"Evan Hoffman","startTime":238.368,"endTime":238.518,"body":"of"},{"speaker":"Evan Hoffman","startTime":238.518,"endTime":238.638,"body":"the"},{"speaker":"Evan Hoffman","startTime":238.638,"endTime":239.148,"body":"introduction"},{"speaker":"Evan Hoffman","startTime":239.153,"endTime":239.268,"body":"of"},{"speaker":"Evan Hoffman","startTime":239.268,"endTime":239.328,"body":"the"},{"speaker":"Evan Hoffman","startTime":239.328,"endTime":239.808,"body":"experience"},{"speaker":"Evan Hoffman","startTime":239.808,"endTime":239.988,"body":"with"},{"speaker":"Evan Hoffman","startTime":239.993,"endTime":240.048,"body":"the"},{"speaker":"Evan Hoffman","startTime":240.048,"endTime":240.468,"body":"customer."},{"speaker":"Evan Hoffman","startTime":240.57,"endTime":240.72,"body":"And"},{"speaker":"Evan Hoffman","startTime":240.725,"endTime":240.87,"body":"it's"},{"speaker":"Evan Hoffman","startTime":240.87,"endTime":241.32,"body":"starting"},{"speaker":"Evan Hoffman","startTime":241.325,"endTime":241.68,"body":"right"},{"speaker":"Evan Hoffman","startTime":241.68,"endTime":241.83,"body":"on"},{"speaker":"Evan Hoffman","startTime":241.83,"endTime":241.92,"body":"the"},{"speaker":"Evan Hoffman","startTime":241.92,"endTime":242.28,"body":"phone."},{"speaker":"Evan Hoffman","startTime":242.58,"endTime":242.7,"body":"And"},{"speaker":"Evan Hoffman","startTime":242.705,"endTime":243.15,"body":"so"},{"speaker":"Evan Hoffman","startTime":243.155,"endTime":243.47,"body":"today"},{"speaker":"Evan Hoffman","startTime":243.946,"endTime":244.096,"body":"they're"},{"speaker":"Evan Hoffman","startTime":244.126,"endTime":244.306,"body":"not"},{"speaker":"Evan Hoffman","startTime":244.306,"endTime":244.516,"body":"coming"},{"speaker":"Evan Hoffman","startTime":244.516,"endTime":244.666,"body":"in"},{"speaker":"Evan Hoffman","startTime":244.666,"endTime":244.876,"body":"here"},{"speaker":"Evan Hoffman","startTime":244.876,"endTime":244.966,"body":"to"},{"speaker":"Evan Hoffman","startTime":244.966,"endTime":245.176,"body":"try"},{"speaker":"Evan Hoffman","startTime":245.176,"endTime":245.296,"body":"and"},{"speaker":"Evan Hoffman","startTime":245.296,"endTime":245.536,"body":"sell"},{"speaker":"Evan Hoffman","startTime":245.536,"endTime":245.686,"body":"you"},{"speaker":"Evan Hoffman","startTime":245.686,"endTime":246.016,"body":"shit"},{"speaker":"Evan Hoffman","startTime":246.016,"endTime":246.166,"body":"and"},{"speaker":"Evan Hoffman","startTime":246.166,"endTime":246.346,"body":"why"},{"speaker":"Evan Hoffman","startTime":246.346,"endTime":246.436,"body":"you"},{"speaker":"Evan Hoffman","startTime":246.436,"endTime":246.616,"body":"should"},{"speaker":"Evan Hoffman","startTime":246.616,"endTime":246.796,"body":"work"},{"speaker":"Evan Hoffman","startTime":246.796,"endTime":246.946,"body":"with"},{"speaker":"Evan Hoffman","startTime":246.946,"endTime":247.186,"body":"them"},{"speaker":"Evan Hoffman","startTime":247.309,"endTime":247.519,"body":"by"},{"speaker":"Evan Hoffman","startTime":247.969,"endTime":248.169,"body":"directly"},{"speaker":"Evan Hoffman","startTime":248.174,"endTime":248.449,"body":"saying,"},{"speaker":"Evan Hoffman","startTime":248.449,"endTime":248.539,"body":"You"},{"speaker":"Evan Hoffman","startTime":248.539,"endTime":248.689,"body":"should"},{"speaker":"Evan Hoffman","startTime":248.689,"endTime":248.869,"body":"come"},{"speaker":"Evan Hoffman","startTime":248.869,"endTime":249.079,"body":"work"},{"speaker":"Evan Hoffman","startTime":249.079,"endTime":249.199,"body":"with"},{"speaker":"Evan Hoffman","startTime":249.199,"endTime":249.529,"body":"us."},{"speaker":"Evan Hoffman","startTime":249.619,"endTime":249.769,"body":"They're"},{"speaker":"Evan Hoffman","startTime":249.769,"endTime":250.009,"body":"doing"},{"speaker":"Evan Hoffman","startTime":250.009,"endTime":250.129,"body":"it"},{"speaker":"Evan Hoffman","startTime":250.129,"endTime":250.249,"body":"by"},{"speaker":"Evan Hoffman","startTime":250.249,"endTime":250.729,"body":"delivering"},{"speaker":"Evan Hoffman","startTime":250.729,"endTime":251.119,"body":"value,"},{"speaker":"Evan Hoffman","startTime":251.119,"endTime":251.299,"body":"which"},{"speaker":"Evan Hoffman","startTime":251.299,"endTime":251.389,"body":"is"},{"speaker":"Evan Hoffman","startTime":251.389,"endTime":251.509,"body":"one"},{"speaker":"Evan Hoffman","startTime":251.509,"endTime":251.599,"body":"of"},{"speaker":"Evan Hoffman","startTime":251.599,"endTime":251.749,"body":"our"},{"speaker":"Evan Hoffman","startTime":251.749,"endTime":251.959,"body":"core"},{"speaker":"Evan Hoffman","startTime":251.959,"endTime":252.379,"body":"values,"},{"speaker":"Evan Hoffman","startTime":252.379,"endTime":252.529,"body":"which"},{"speaker":"Evan Hoffman","startTime":252.529,"endTime":252.619,"body":"is"},{"speaker":"Evan Hoffman","startTime":252.619,"endTime":252.799,"body":"why"},{"speaker":"Evan Hoffman","startTime":252.799,"endTime":252.979,"body":"we"},{"speaker":"Evan Hoffman","startTime":252.984,"endTime":253.249,"body":"really"},{"speaker":"Evan Hoffman","startTime":253.249,"endTime":253.549,"body":"align"},{"speaker":"Evan Hoffman","startTime":253.549,"endTime":253.699,"body":"with"},{"speaker":"Evan Hoffman","startTime":253.699,"endTime":253.969,"body":"them"},{"speaker":"Evan Hoffman","startTime":254.119,"endTime":254.299,"body":"and"},{"speaker":"Evan Hoffman","startTime":254.299,"endTime":254.449,"body":"why"},{"speaker":"Evan Hoffman","startTime":254.449,"endTime":254.569,"body":"we're"},{"speaker":"Evan Hoffman","startTime":254.569,"endTime":254.839,"body":"super"},{"speaker":"Evan Hoffman","startTime":254.839,"endTime":255.259,"body":"excited"},{"speaker":"Evan Hoffman","startTime":255.259,"endTime":255.319,"body":"to"},{"speaker":"Evan Hoffman","startTime":255.319,"endTime":255.439,"body":"have"},{"speaker":"Evan Hoffman","startTime":255.444,"endTime":255.529,"body":"this"},{"speaker":"Evan Hoffman","startTime":255.529,"endTime":256.069,"body":"conversation"},{"speaker":"Evan Hoffman","startTime":256.069,"endTime":256.189,"body":"with"},{"speaker":"Evan Hoffman","startTime":256.194,"endTime":256.339,"body":"them."},{"speaker":"Evan Hoffman","startTime":256.489,"endTime":256.759,"body":"because"},{"speaker":"Evan Hoffman","startTime":256.759,"endTime":256.849,"body":"they"},{"speaker":"Evan Hoffman","startTime":256.849,"endTime":257.059,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":257.059,"endTime":257.389,"body":"deliver"},{"speaker":"Evan Hoffman","startTime":257.389,"endTime":257.779,"body":"value"},{"speaker":"Evan Hoffman","startTime":257.779,"endTime":258.049,"body":"on"},{"speaker":"Evan Hoffman","startTime":258.049,"endTime":258.169,"body":"the"},{"speaker":"Evan Hoffman","startTime":258.169,"endTime":258.529,"body":"customer"},{"speaker":"Evan Hoffman","startTime":258.529,"endTime":258.949,"body":"experience,"},{"speaker":"Evan Hoffman","startTime":258.949,"endTime":259.099,"body":"what"},{"speaker":"Evan Hoffman","startTime":259.099,"endTime":259.249,"body":"that"},{"speaker":"Evan Hoffman","startTime":259.249,"endTime":259.429,"body":"really"},{"speaker":"Evan Hoffman","startTime":259.429,"endTime":259.669,"body":"looks"},{"speaker":"Evan Hoffman","startTime":259.669,"endTime":259.849,"body":"like."},{"speaker":"Evan Hoffman","startTime":259.849,"endTime":259.939,"body":"They"},{"speaker":"Evan Hoffman","startTime":259.939,"endTime":260.149,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":260.149,"endTime":260.419,"body":"deliver"},{"speaker":"Evan Hoffman","startTime":260.419,"endTime":260.779,"body":"value"},{"speaker":"Evan Hoffman","startTime":260.779,"endTime":260.959,"body":"on"},{"speaker":"Evan Hoffman","startTime":260.959,"endTime":261.559,"body":"CSRs,"},{"speaker":"Evan Hoffman","startTime":261.559,"endTime":261.889,"body":"working"},{"speaker":"Evan Hoffman","startTime":261.889,"endTime":262.009,"body":"with"},{"speaker":"Evan Hoffman","startTime":262.009,"endTime":262.069,"body":"a"},{"speaker":"Evan Hoffman","startTime":262.069,"endTime":262.699,"body":"CSR,"},{"speaker":"Evan Hoffman","startTime":262.83,"endTime":263.01,"body":"how"},{"speaker":"Evan Hoffman","startTime":263.01,"endTime":263.13,"body":"to"},{"speaker":"Evan Hoffman","startTime":263.13,"endTime":263.49,"body":"manage"},{"speaker":"Evan Hoffman","startTime":263.49,"endTime":263.76,"body":"that"},{"speaker":"Evan Hoffman","startTime":263.76,"endTime":264.0,"body":"from"},{"speaker":"Evan Hoffman","startTime":264.0,"endTime":264.09,"body":"a"},{"speaker":"Evan Hoffman","startTime":264.09,"endTime":264.39,"body":"business"},{"speaker":"Evan Hoffman","startTime":264.39,"endTime":264.66,"body":"owner"},{"speaker":"Evan Hoffman","startTime":264.66,"endTime":265.2,"body":"perspective,"},{"speaker":"Evan Hoffman","startTime":265.2,"endTime":265.47,"body":"general"},{"speaker":"Evan Hoffman","startTime":265.47,"endTime":266.1,"body":"manager,"},{"speaker":"Evan Hoffman","startTime":266.28,"endTime":266.43,"body":"et"},{"speaker":"Evan Hoffman","startTime":266.43,"endTime":266.85,"body":"cetera,"},{"speaker":"Evan Hoffman","startTime":266.85,"endTime":267.39,"body":"Operations"},{"speaker":"Evan Hoffman","startTime":267.39,"endTime":267.75,"body":"manager."},{"speaker":"Evan Hoffman","startTime":267.75,"endTime":267.96,"body":"How"},{"speaker":"Evan Hoffman","startTime":267.96,"endTime":268.02,"body":"do"},{"speaker":"Evan Hoffman","startTime":268.025,"endTime":268.11,"body":"you"},{"speaker":"Evan Hoffman","startTime":268.11,"endTime":268.38,"body":"work"},{"speaker":"Evan Hoffman","startTime":268.38,"endTime":268.5,"body":"with"},{"speaker":"Evan Hoffman","startTime":268.5,"endTime":268.65,"body":"your"},{"speaker":"Evan Hoffman","startTime":268.655,"endTime":269.13,"body":"CSR"},{"speaker":"Evan Hoffman","startTime":269.13,"endTime":269.19,"body":"to"},{"speaker":"Evan Hoffman","startTime":269.195,"endTime":269.37,"body":"help"},{"speaker":"Evan Hoffman","startTime":269.37,"endTime":269.88,"body":"improve"},{"speaker":"Evan Hoffman","startTime":269.88,"endTime":270.03,"body":"their"},{"speaker":"Evan Hoffman","startTime":270.03,"endTime":270.48,"body":"numbers?"},{"speaker":"Evan Hoffman","startTime":270.66,"endTime":270.87,"body":"What"},{"speaker":"Evan Hoffman","startTime":270.87,"endTime":271.02,"body":"are"},{"speaker":"Evan Hoffman","startTime":271.025,"endTime":271.11,"body":"the"},{"speaker":"Evan Hoffman","startTime":271.11,"endTime":271.47,"body":"numbers"},{"speaker":"Evan Hoffman","startTime":271.47,"endTime":271.56,"body":"that"},{"speaker":"Evan Hoffman","startTime":271.56,"endTime":271.65,"body":"you"},{"speaker":"Evan Hoffman","startTime":271.65,"endTime":271.8,"body":"should"},{"speaker":"Evan Hoffman","startTime":271.8,"endTime":271.92,"body":"be"},{"speaker":"Evan Hoffman","startTime":271.925,"endTime":272.19,"body":"looking"},{"speaker":"Evan Hoffman","startTime":272.19,"endTime":272.43,"body":"at,"},{"speaker":"Evan Hoffman","startTime":272.435,"endTime":272.83,"body":"right?"},{"speaker":"Evan Hoffman","startTime":273.12,"endTime":273.39,"body":"All"},{"speaker":"Evan Hoffman","startTime":273.39,"endTime":273.48,"body":"of"},{"speaker":"Evan Hoffman","startTime":273.48,"endTime":273.69,"body":"these"},{"speaker":"Evan Hoffman","startTime":273.695,"endTime":273.96,"body":"things"},{"speaker":"Evan Hoffman","startTime":273.96,"endTime":274.08,"body":"we're"},{"speaker":"Evan Hoffman","startTime":274.085,"endTime":274.23,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":274.23,"endTime":274.41,"body":"get"},{"speaker":"Evan Hoffman","startTime":274.415,"endTime":274.65,"body":"into"},{"speaker":"Evan Hoffman","startTime":274.65,"endTime":274.89,"body":"today"},{"speaker":"Evan Hoffman","startTime":275.24,"endTime":275.59,"body":"so"},{"speaker":"Evan Hoffman","startTime":275.59,"endTime":275.591,"body":"that"},{"speaker":"Evan Hoffman","startTime":275.596,"endTime":275.61,"body":"you"},{"speaker":"Evan Hoffman","startTime":275.61,"endTime":275.76,"body":"can"},{"speaker":"Evan Hoffman","startTime":275.76,"endTime":276.06,"body":"deliver"},{"speaker":"Evan Hoffman","startTime":276.065,"endTime":276.12,"body":"a"},{"speaker":"Evan Hoffman","startTime":276.12,"endTime":276.36,"body":"better"},{"speaker":"Evan Hoffman","startTime":276.36,"endTime":276.69,"body":"customer"},{"speaker":"Evan Hoffman","startTime":276.69,"endTime":277.29,"body":"experience"},{"speaker":"Evan Hoffman","startTime":277.329,"endTime":277.539,"body":"from"},{"speaker":"Evan Hoffman","startTime":277.539,"endTime":277.659,"body":"the"},{"speaker":"Evan Hoffman","startTime":277.659,"endTime":277.959,"body":"front"},{"speaker":"Evan Hoffman","startTime":277.959,"endTime":278.289,"body":"end"},{"speaker":"Evan Hoffman","startTime":278.289,"endTime":278.439,"body":"of"},{"speaker":"Evan Hoffman","startTime":278.439,"endTime":278.679,"body":"your"},{"speaker":"Evan Hoffman","startTime":278.679,"endTime":279.235,"body":"business."},{"speaker":"Thaddeus Tondu","startTime":279.41,"endTime":279.546,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":279.546,"endTime":279.696,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":279.696,"endTime":279.816,"body":"think"},{"speaker":"Thaddeus Tondu","startTime":279.821,"endTime":279.876,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":279.876,"endTime":280.056,"body":"need"},{"speaker":"Thaddeus Tondu","startTime":280.056,"endTime":280.116,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":280.116,"endTime":280.296,"body":"say"},{"speaker":"Thaddeus Tondu","startTime":280.606,"endTime":280.766,"body":"anything."},{"speaker":"Evan Hoffman","startTime":281.211,"endTime":281.811,"body":"Perfect."},{"speaker":"Evan Hoffman","startTime":282.261,"endTime":282.501,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":282.501,"endTime":282.621,"body":"we"},{"speaker":"Evan Hoffman","startTime":282.621,"endTime":282.711,"body":"do"},{"speaker":"Evan Hoffman","startTime":282.711,"endTime":282.921,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":282.921,"endTime":283.071,"body":"say"},{"speaker":"Evan Hoffman","startTime":283.071,"endTime":283.341,"body":"thank"},{"speaker":"Evan Hoffman","startTime":283.341,"endTime":283.491,"body":"you"},{"speaker":"Evan Hoffman","startTime":283.491,"endTime":283.761,"body":"to"},{"speaker":"Evan Hoffman","startTime":283.761,"endTime":283.971,"body":"our"},{"speaker":"Evan Hoffman","startTime":283.971,"endTime":284.241,"body":"two"},{"speaker":"Evan Hoffman","startTime":284.241,"endTime":285.141,"body":"sponsors,"},{"speaker":"Evan Hoffman","startTime":285.261,"endTime":285.591,"body":"so"},{"speaker":"Thaddeus Tondu","startTime":285.591,"endTime":285.681,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":285.681,"endTime":285.831,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":285.831,"endTime":285.951,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":285.951,"endTime":286.121,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":286.121,"endTime":286.211,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":286.211,"endTime":286.421,"body":"those"},{"speaker":"Thaddeus Tondu","startTime":286.421,"endTime":286.481,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":286.481,"endTime":286.611,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":286.611,"endTime":286.711,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":286.731,"endTime":286.911,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":286.911,"endTime":287.001,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":287.001,"endTime":287.421,"body":"those."},{"speaker":"Thaddeus Tondu","startTime":287.615,"endTime":288.039,"body":"Alright,"},{"speaker":"Thaddeus Tondu","startTime":288.039,"endTime":288.399,"body":"so"},{"speaker":"Thaddeus Tondu","startTime":288.549,"endTime":288.669,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":288.669,"endTime":288.909,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":288.909,"endTime":289.089,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":289.089,"endTime":289.419,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":289.449,"endTime":290.149,"body":"Sera"},{"speaker":"Thaddeus Tondu","startTime":290.319,"endTime":291.279,"body":"Systems."},{"speaker":"Thaddeus Tondu","startTime":291.488,"endTime":291.711,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":291.716,"endTime":291.801,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":291.801,"endTime":291.891,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":291.891,"endTime":292.071,"body":"reach"},{"speaker":"Thaddeus Tondu","startTime":292.071,"endTime":292.161,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":292.161,"endTime":292.221,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":292.221,"endTime":292.461,"body":"them"},{"speaker":"Thaddeus Tondu","startTime":292.461,"endTime":296.651,"body":"sales.sera.tech/hvac-revealed"},{"speaker":"Thaddeus Tondu","startTime":296.783,"endTime":296.965,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":296.965,"endTime":296.995,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":297.0,"endTime":297.175,"body":"love"},{"speaker":"Thaddeus Tondu","startTime":297.175,"endTime":297.385,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":297.385,"endTime":297.625,"body":"them"},{"speaker":"Thaddeus Tondu","startTime":297.625,"endTime":297.895,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":297.895,"endTime":297.985,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":297.985,"endTime":298.345,"body":"fact"},{"speaker":"Thaddeus Tondu","startTime":298.405,"endTime":298.645,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":298.645,"endTime":298.765,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":298.795,"endTime":298.975,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":298.975,"endTime":299.515,"body":"granular"},{"speaker":"Thaddeus Tondu","startTime":299.515,"endTime":299.995,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":300.055,"endTime":300.625,"body":"increasing"},{"speaker":"Thaddeus Tondu","startTime":300.625,"endTime":300.865,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":300.865,"endTime":301.435,"body":"efficiencies"},{"speaker":"Thaddeus Tondu","startTime":301.435,"endTime":301.585,"body":"as"},{"speaker":"Thaddeus Tondu","startTime":301.585,"endTime":301.675,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":301.675,"endTime":302.425,"body":"organization"},{"speaker":"Thaddeus Tondu","startTime":302.695,"endTime":302.875,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":302.875,"endTime":303.205,"body":"doubling"},{"speaker":"Thaddeus Tondu","startTime":303.205,"endTime":303.325,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":303.325,"endTime":303.865,"body":"efficiency,"},{"speaker":"Thaddeus Tondu","startTime":304.135,"endTime":304.315,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":304.315,"endTime":304.675,"body":"also"},{"speaker":"Thaddeus Tondu","startTime":304.675,"endTime":305.095,"body":"doubling"},{"speaker":"Thaddeus Tondu","startTime":305.095,"endTime":305.245,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":305.245,"endTime":305.485,"body":"bottom"},{"speaker":"Thaddeus Tondu","startTime":305.485,"endTime":305.845,"body":"line"},{"speaker":"Thaddeus Tondu","startTime":305.845,"endTime":306.055,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":306.06,"endTime":306.175,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":306.205,"endTime":306.655,"body":"ibida"},{"speaker":"Thaddeus Tondu","startTime":306.699,"endTime":306.989,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":306.989,"endTime":307.289,"body":"allowing"},{"speaker":"Thaddeus Tondu","startTime":307.289,"endTime":307.379,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":307.379,"endTime":307.469,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":307.469,"endTime":307.649,"body":"grow"},{"speaker":"Thaddeus Tondu","startTime":307.654,"endTime":307.799,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":307.799,"endTime":308.129,"body":"business"},{"speaker":"Thaddeus Tondu","startTime":308.129,"endTime":308.459,"body":"without"},{"speaker":"Thaddeus Tondu","startTime":308.459,"endTime":308.849,"body":"adding"},{"speaker":"Thaddeus Tondu","startTime":308.909,"endTime":309.269,"body":"extra"},{"speaker":"Thaddeus Tondu","startTime":309.274,"endTime":309.779,"body":"staffing"},{"speaker":"Thaddeus Tondu","startTime":309.916,"endTime":310.139,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":310.139,"endTime":310.319,"body":"it."},{"speaker":"Thaddeus Tondu","startTime":310.589,"endTime":310.769,"body":"It"},{"speaker":"Thaddeus Tondu","startTime":310.774,"endTime":310.919,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":310.919,"endTime":311.039,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":311.039,"endTime":311.669,"body":"fascinating,"},{"speaker":"Thaddeus Tondu","startTime":311.669,"endTime":312.149,"body":"phenomenal"},{"speaker":"Thaddeus Tondu","startTime":312.154,"endTime":312.569,"body":"software."},{"speaker":"Thaddeus Tondu","startTime":312.569,"endTime":312.689,"body":"Be"},{"speaker":"Thaddeus Tondu","startTime":312.689,"endTime":312.899,"body":"sure"},{"speaker":"Thaddeus Tondu","startTime":312.904,"endTime":313.079,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":313.079,"endTime":313.469,"body":"check"},{"speaker":"Thaddeus Tondu","startTime":313.474,"endTime":313.919,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":314.069,"endTime":314.429,"body":"out"},{"speaker":"Evan Hoffman","startTime":314.547,"endTime":314.727,"body":"And"},{"speaker":"Evan Hoffman","startTime":314.727,"endTime":314.817,"body":"to"},{"speaker":"Evan Hoffman","startTime":314.817,"endTime":314.997,"body":"go"},{"speaker":"Evan Hoffman","startTime":314.997,"endTime":315.207,"body":"right"},{"speaker":"Evan Hoffman","startTime":315.207,"endTime":315.327,"body":"in,"},{"speaker":"Evan Hoffman","startTime":315.507,"endTime":315.687,"body":"in"},{"speaker":"Evan Hoffman","startTime":315.687,"endTime":315.897,"body":"line"},{"speaker":"Evan Hoffman","startTime":315.897,"endTime":316.047,"body":"with"},{"speaker":"Evan Hoffman","startTime":316.047,"endTime":316.347,"body":"that"},{"speaker":"Evan Hoffman","startTime":316.347,"endTime":316.797,"body":"Profit"},{"speaker":"Evan Hoffman","startTime":316.797,"endTime":317.307,"body":"Rocket."},{"speaker":"Evan Hoffman","startTime":317.547,"endTime":317.787,"body":"They're"},{"speaker":"Evan Hoffman","startTime":317.787,"endTime":318.147,"body":"coming"},{"speaker":"Evan Hoffman","startTime":318.147,"endTime":318.387,"body":"out"},{"speaker":"Evan Hoffman","startTime":318.387,"endTime":318.537,"body":"with"},{"speaker":"Evan Hoffman","startTime":318.537,"endTime":318.717,"body":"their"},{"speaker":"Evan Hoffman","startTime":318.717,"endTime":319.227,"body":"brand"},{"speaker":"Evan Hoffman","startTime":319.227,"endTime":319.677,"body":"new"},{"speaker":"Evan Hoffman","startTime":319.8,"endTime":320.46,"body":"business"},{"speaker":"Evan Hoffman","startTime":320.64,"endTime":321.406,"body":"blueprint"},{"speaker":"Evan Hoffman","startTime":321.523,"endTime":321.673,"body":"at"},{"speaker":"Evan Hoffman","startTime":321.673,"endTime":321.823,"body":"their"},{"speaker":"Evan Hoffman","startTime":321.823,"endTime":322.183,"body":"event"},{"speaker":"Evan Hoffman","startTime":322.183,"endTime":322.483,"body":"coming"},{"speaker":"Evan Hoffman","startTime":322.483,"endTime":322.603,"body":"up"},{"speaker":"Evan Hoffman","startTime":322.603,"endTime":322.783,"body":"here"},{"speaker":"Evan Hoffman","startTime":322.783,"endTime":322.843,"body":"in"},{"speaker":"Evan Hoffman","startTime":322.843,"endTime":323.383,"body":"October."},{"speaker":"Evan Hoffman","startTime":323.713,"endTime":323.923,"body":"If"},{"speaker":"Evan Hoffman","startTime":323.923,"endTime":324.013,"body":"you're"},{"speaker":"Evan Hoffman","startTime":324.013,"endTime":324.163,"body":"not"},{"speaker":"Evan Hoffman","startTime":324.168,"endTime":324.373,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":324.373,"endTime":324.463,"body":"be"},{"speaker":"Evan Hoffman","startTime":324.463,"endTime":324.583,"body":"at"},{"speaker":"Evan Hoffman","startTime":324.583,"endTime":324.703,"body":"the."},{"speaker":"Evan Hoffman","startTime":325.14,"endTime":325.29,"body":"You"},{"speaker":"Evan Hoffman","startTime":325.29,"endTime":325.47,"body":"can"},{"speaker":"Evan Hoffman","startTime":325.47,"endTime":325.89,"body":"still"},{"speaker":"Evan Hoffman","startTime":325.89,"endTime":326.13,"body":"get"},{"speaker":"Evan Hoffman","startTime":326.13,"endTime":326.25,"body":"on"},{"speaker":"Evan Hoffman","startTime":326.25,"endTime":326.37,"body":"the"},{"speaker":"Evan Hoffman","startTime":326.37,"endTime":326.61,"body":"wait"},{"speaker":"Evan Hoffman","startTime":326.61,"endTime":326.82,"body":"list"},{"speaker":"Evan Hoffman","startTime":326.82,"endTime":326.94,"body":"for"},{"speaker":"Evan Hoffman","startTime":326.94,"endTime":327.33,"body":"that."},{"speaker":"Evan Hoffman","startTime":327.33,"endTime":327.48,"body":"But"},{"speaker":"Evan Hoffman","startTime":327.48,"endTime":327.63,"body":"what"},{"speaker":"Evan Hoffman","startTime":327.63,"endTime":327.72,"body":"the"},{"speaker":"Evan Hoffman","startTime":327.72,"endTime":327.99,"body":"business"},{"speaker":"Evan Hoffman","startTime":327.99,"endTime":328.38,"body":"blueprint"},{"speaker":"Evan Hoffman","startTime":328.38,"endTime":328.65,"body":"is,"},{"speaker":"Evan Hoffman","startTime":328.65,"endTime":328.86,"body":"it's"},{"speaker":"Evan Hoffman","startTime":328.86,"endTime":329.19,"body":"all"},{"speaker":"Evan Hoffman","startTime":329.19,"endTime":329.61,"body":"about"},{"speaker":"Evan Hoffman","startTime":329.61,"endTime":329.94,"body":"building"},{"speaker":"Evan Hoffman","startTime":329.94,"endTime":330.12,"body":"your"},{"speaker":"Evan Hoffman","startTime":330.12,"endTime":330.63,"body":"bottom"},{"speaker":"Evan Hoffman","startTime":330.78,"endTime":331.32,"body":"line."},{"speaker":"Evan Hoffman","startTime":331.38,"endTime":331.65,"body":"Not"},{"speaker":"Evan Hoffman","startTime":331.65,"endTime":331.89,"body":"just"},{"speaker":"Evan Hoffman","startTime":331.89,"endTime":332.16,"body":"top"},{"speaker":"Evan Hoffman","startTime":332.16,"endTime":332.37,"body":"line"},{"speaker":"Evan Hoffman","startTime":332.37,"endTime":332.88,"body":"revenue,"},{"speaker":"Evan Hoffman","startTime":333.06,"endTime":333.3,"body":"but"},{"speaker":"Evan Hoffman","startTime":333.3,"endTime":333.75,"body":"bottom"},{"speaker":"Evan Hoffman","startTime":333.755,"endTime":334.17,"body":"line"},{"speaker":"Evan Hoffman","startTime":334.29,"endTime":335.04,"body":"profits,"},{"speaker":"Evan Hoffman","startTime":335.31,"endTime":335.61,"body":"right?"},{"speaker":"Evan Hoffman","startTime":335.834,"endTime":336.314,"body":"Everything"},{"speaker":"Evan Hoffman","startTime":336.319,"endTime":336.464,"body":"that"},{"speaker":"Evan Hoffman","startTime":336.464,"endTime":336.824,"body":"Victor"},{"speaker":"Evan Hoffman","startTime":336.824,"endTime":337.004,"body":"has"},{"speaker":"Evan Hoffman","startTime":337.004,"endTime":337.364,"body":"built"},{"speaker":"Evan Hoffman","startTime":337.364,"endTime":337.664,"body":"within"},{"speaker":"Evan Hoffman","startTime":337.664,"endTime":337.814,"body":"his"},{"speaker":"Evan Hoffman","startTime":337.819,"endTime":338.444,"body":"business,"},{"speaker":"Evan Hoffman","startTime":338.487,"endTime":339.147,"body":"everything"},{"speaker":"Evan Hoffman","startTime":339.147,"endTime":339.357,"body":"that"},{"speaker":"Evan Hoffman","startTime":339.357,"endTime":339.507,"body":"he"},{"speaker":"Evan Hoffman","startTime":339.512,"endTime":339.777,"body":"built"},{"speaker":"Evan Hoffman","startTime":339.782,"endTime":339.837,"body":"in"},{"speaker":"Evan Hoffman","startTime":339.837,"endTime":339.897,"body":"the"},{"speaker":"Evan Hoffman","startTime":339.897,"endTime":340.407,"body":"beginning"},{"speaker":"Evan Hoffman","startTime":340.465,"endTime":340.615,"body":"and"},{"speaker":"Evan Hoffman","startTime":340.615,"endTime":340.975,"body":"then"},{"speaker":"Evan Hoffman","startTime":341.155,"endTime":341.695,"body":"realized"},{"speaker":"Evan Hoffman","startTime":341.695,"endTime":341.785,"body":"he"},{"speaker":"Evan Hoffman","startTime":341.785,"endTime":342.055,"body":"wasn't"},{"speaker":"Evan Hoffman","startTime":342.06,"endTime":342.295,"body":"doing"},{"speaker":"Evan Hoffman","startTime":342.295,"endTime":342.445,"body":"so"},{"speaker":"Evan Hoffman","startTime":342.445,"endTime":342.655,"body":"well"},{"speaker":"Evan Hoffman","startTime":342.66,"endTime":342.745,"body":"at,"},{"speaker":"Evan Hoffman","startTime":343.075,"endTime":343.225,"body":"as"},{"speaker":"Evan Hoffman","startTime":343.225,"endTime":343.315,"body":"he"},{"speaker":"Evan Hoffman","startTime":343.315,"endTime":343.585,"body":"revealed"},{"speaker":"Evan Hoffman","startTime":343.705,"endTime":343.795,"body":"on"},{"speaker":"Evan Hoffman","startTime":343.795,"endTime":343.915,"body":"our"},{"speaker":"Evan Hoffman","startTime":343.915,"endTime":344.425,"body":"podcast"},{"speaker":"Evan Hoffman","startTime":344.425,"endTime":344.485,"body":"a"},{"speaker":"Evan Hoffman","startTime":344.485,"endTime":344.725,"body":"couple"},{"speaker":"Evan Hoffman","startTime":344.725,"endTime":344.965,"body":"weeks"},{"speaker":"Evan Hoffman","startTime":344.965,"endTime":345.355,"body":"ago,"},{"speaker":"Evan Hoffman","startTime":345.595,"endTime":345.895,"body":"almost"},{"speaker":"Evan Hoffman","startTime":345.895,"endTime":346.105,"body":"went"},{"speaker":"Evan Hoffman","startTime":346.135,"endTime":346.795,"body":"bankrupt"},{"speaker":"Evan Hoffman","startTime":346.825,"endTime":346.975,"body":"in"},{"speaker":"Evan Hoffman","startTime":346.975,"endTime":347.095,"body":"his"},{"speaker":"Evan Hoffman","startTime":347.095,"endTime":347.665,"body":"business,"},{"speaker":"Evan Hoffman","startTime":347.845,"endTime":347.995,"body":"to"},{"speaker":"Evan Hoffman","startTime":347.995,"endTime":348.295,"body":"now"},{"speaker":"Evan Hoffman","startTime":348.295,"endTime":348.595,"body":"being"},{"speaker":"Evan Hoffman","startTime":348.595,"endTime":349.135,"body":"extremely"},{"speaker":"Evan Hoffman","startTime":349.135,"endTime":349.675,"body":"profitable"},{"speaker":"Evan Hoffman","startTime":349.675,"endTime":349.855,"body":"on"},{"speaker":"Evan Hoffman","startTime":349.855,"endTime":349.975,"body":"his"},{"speaker":"Evan Hoffman","startTime":349.975,"endTime":350.125,"body":"way"},{"speaker":"Evan Hoffman","startTime":350.125,"endTime":350.215,"body":"to"},{"speaker":"Evan Hoffman","startTime":350.215,"endTime":350.605,"body":"becoming"},{"speaker":"Evan Hoffman","startTime":350.725,"endTime":350.755,"body":"a"},{"speaker":"Evan Hoffman","startTime":350.755,"endTime":351.25,"body":"50"},{"speaker":"Evan Hoffman","startTime":351.25,"endTime":351.745,"body":"million"},{"speaker":"Evan Hoffman","startTime":352.195,"endTime":352.225,"body":"a"},{"speaker":"Evan Hoffman","startTime":352.225,"endTime":352.555,"body":"year"},{"speaker":"Evan Hoffman","startTime":352.555,"endTime":353.005,"body":"business"},{"speaker":"Evan Hoffman","startTime":353.005,"endTime":353.125,"body":"in"},{"speaker":"Evan Hoffman","startTime":353.125,"endTime":353.335,"body":"just"},{"speaker":"Evan Hoffman","startTime":353.335,"endTime":353.635,"body":"four"},{"speaker":"Evan Hoffman","startTime":353.635,"endTime":354.145,"body":"years."},{"speaker":"Evan Hoffman","startTime":354.325,"endTime":354.535,"body":"He's"},{"speaker":"Evan Hoffman","startTime":354.535,"endTime":354.775,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":354.775,"endTime":355.225,"body":"deliver"},{"speaker":"Evan Hoffman","startTime":355.285,"endTime":355.975,"body":"everything"},{"speaker":"Evan Hoffman","startTime":355.975,"endTime":356.185,"body":"from"},{"speaker":"Evan Hoffman","startTime":356.185,"endTime":356.455,"body":"setting"},{"speaker":"Evan Hoffman","startTime":356.46,"endTime":356.545,"body":"up"},{"speaker":"Evan Hoffman","startTime":356.545,"endTime":356.665,"body":"your"},{"speaker":"Evan Hoffman","startTime":356.665,"endTime":356.845,"body":"P"},{"speaker":"Evan Hoffman","startTime":356.85,"endTime":356.935,"body":"and"},{"speaker":"Evan Hoffman","startTime":356.935,"endTime":357.175,"body":"l's"},{"speaker":"Evan Hoffman","startTime":357.265,"endTime":357.595,"body":"SOPs"},{"speaker":"Evan Hoffman","startTime":358.315,"endTime":358.525,"body":"for"},{"speaker":"Evan Hoffman","startTime":358.525,"endTime":358.765,"body":"all"},{"speaker":"Evan Hoffman","startTime":358.765,"endTime":358.945,"body":"year"},{"speaker":"Evan Hoffman","startTime":358.945,"endTime":359.605,"body":"positions,"},{"speaker":"Evan Hoffman","startTime":359.605,"endTime":359.935,"body":"call"},{"speaker":"Evan Hoffman","startTime":359.935,"endTime":360.325,"body":"scripts,"},{"speaker":"Evan Hoffman","startTime":360.33,"endTime":360.835,"body":"marketing"},{"speaker":"Evan Hoffman","startTime":360.835,"endTime":361.285,"body":"plans,"},{"speaker":"Evan Hoffman","startTime":361.285,"endTime":361.525,"body":"call"},{"speaker":"Evan Hoffman","startTime":361.525,"endTime":362.275,"body":"processes,"},{"speaker":"Evan Hoffman","startTime":362.275,"endTime":362.425,"body":"and"},{"speaker":"Evan Hoffman","startTime":362.425,"endTime":362.635,"body":"so"},{"speaker":"Evan Hoffman","startTime":362.635,"endTime":362.875,"body":"much"},{"speaker":"Evan Hoffman","startTime":362.875,"endTime":363.265,"body":"more."},{"speaker":"Evan Hoffman","startTime":363.535,"endTime":363.685,"body":"This"},{"speaker":"Evan Hoffman","startTime":363.685,"endTime":364.015,"body":"product"},{"speaker":"Evan Hoffman","startTime":364.015,"endTime":364.105,"body":"is"},{"speaker":"Evan Hoffman","startTime":364.105,"endTime":364.255,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":364.255,"endTime":364.495,"body":"change"},{"speaker":"Evan Hoffman","startTime":364.495,"endTime":364.555,"body":"the"},{"speaker":"Evan Hoffman","startTime":364.555,"endTime":364.645,"body":"way"},{"speaker":"Evan Hoffman","startTime":364.645,"endTime":364.765,"body":"you"},{"speaker":"Evan Hoffman","startTime":364.765,"endTime":364.885,"body":"do"},{"speaker":"Evan Hoffman","startTime":364.885,"endTime":365.425,"body":"business."},{"speaker":"Evan Hoffman","startTime":365.605,"endTime":365.725,"body":"To"},{"speaker":"Evan Hoffman","startTime":365.725,"endTime":365.995,"body":"learn"},{"speaker":"Evan Hoffman","startTime":365.995,"endTime":366.175,"body":"more"},{"speaker":"Evan Hoffman","startTime":366.175,"endTime":366.505,"body":"about"},{"speaker":"Evan Hoffman","startTime":366.505,"endTime":367.015,"body":"that,"},{"speaker":"Evan Hoffman","startTime":367.375,"endTime":367.525,"body":"you"},{"speaker":"Evan Hoffman","startTime":367.525,"endTime":367.735,"body":"can"},{"speaker":"Evan Hoffman","startTime":367.735,"endTime":368.095,"body":"head"},{"speaker":"Evan Hoffman","startTime":368.095,"endTime":368.515,"body":"over"},{"speaker":"Evan Hoffman","startTime":368.515,"endTime":369.055,"body":"to"},{"speaker":"Evan Hoffman","startTime":369.295,"endTime":369.745,"body":"Profit"},{"speaker":"Evan Hoffman","startTime":369.75,"endTime":370.285,"body":"Rocket"},{"speaker":"Evan Hoffman","startTime":370.285,"endTime":370.795,"body":"Business"},{"speaker":"Evan Hoffman","startTime":370.795,"endTime":371.395,"body":"Blueprint"},{"speaker":"Evan Hoffman","startTime":371.425,"endTime":371.755,"body":"dot"},{"speaker":"Evan Hoffman","startTime":371.815,"endTime":372.175,"body":"paper"},{"speaker":"Evan Hoffman","startTime":372.175,"endTime":373.555,"body":"form.co."},{"speaker":"Evan Hoffman","startTime":373.685,"endTime":373.775,"body":"It's"},{"speaker":"Evan Hoffman","startTime":373.775,"endTime":373.835,"body":"a"},{"speaker":"Evan Hoffman","startTime":373.84,"endTime":374.105,"body":"long"},{"speaker":"Evan Hoffman","startTime":374.105,"endTime":374.375,"body":"ass"},{"speaker":"Evan Hoffman","startTime":374.495,"endTime":374.945,"body":"url,"},{"speaker":"Evan Hoffman","startTime":375.215,"endTime":375.335,"body":"but"},{"speaker":"Evan Hoffman","startTime":375.34,"endTime":375.455,"body":"you"},{"speaker":"Evan Hoffman","startTime":375.455,"endTime":375.575,"body":"can"},{"speaker":"Evan Hoffman","startTime":375.58,"endTime":375.725,"body":"get"},{"speaker":"Evan Hoffman","startTime":375.725,"endTime":375.845,"body":"on"},{"speaker":"Evan Hoffman","startTime":375.845,"endTime":375.935,"body":"the"},{"speaker":"Evan Hoffman","startTime":375.94,"endTime":376.115,"body":"wait"},{"speaker":"Evan Hoffman","startTime":376.115,"endTime":376.325,"body":"list"},{"speaker":"Evan Hoffman","startTime":376.33,"endTime":376.445,"body":"for"},{"speaker":"Evan Hoffman","startTime":376.445,"endTime":376.895,"body":"that."},{"speaker":"Evan Hoffman","startTime":376.948,"endTime":377.128,"body":"And"},{"speaker":"Evan Hoffman","startTime":377.128,"endTime":377.248,"body":"you"},{"speaker":"Evan Hoffman","startTime":377.248,"endTime":377.398,"body":"can"},{"speaker":"Evan Hoffman","startTime":377.398,"endTime":377.668,"body":"find"},{"speaker":"Evan Hoffman","startTime":377.668,"endTime":377.818,"body":"out"},{"speaker":"Evan Hoffman","startTime":377.818,"endTime":377.968,"body":"all"},{"speaker":"Evan Hoffman","startTime":377.968,"endTime":378.088,"body":"the"},{"speaker":"Evan Hoffman","startTime":378.088,"endTime":378.568,"body":"information"},{"speaker":"Evan Hoffman","startTime":378.568,"endTime":378.688,"body":"when"},{"speaker":"Evan Hoffman","startTime":378.688,"endTime":378.778,"body":"it"},{"speaker":"Evan Hoffman","startTime":378.778,"endTime":379.048,"body":"drops"},{"speaker":"Evan Hoffman","startTime":379.048,"endTime":379.138,"body":"at"},{"speaker":"Evan Hoffman","startTime":379.138,"endTime":379.288,"body":"his"},{"speaker":"Evan Hoffman","startTime":379.288,"endTime":379.588,"body":"event"},{"speaker":"Evan Hoffman","startTime":379.588,"endTime":379.708,"body":"in"},{"speaker":"Evan Hoffman","startTime":379.708,"endTime":380.158,"body":"Vegas."},{"speaker":"Evan Hoffman","startTime":380.458,"endTime":380.788,"body":"Coming"},{"speaker":"Evan Hoffman","startTime":380.788,"endTime":380.998,"body":"up"},{"speaker":"Evan Hoffman","startTime":381.058,"endTime":381.208,"body":"in"},{"speaker":"Evan Hoffman","startTime":381.213,"endTime":381.238,"body":"a"},{"speaker":"Evan Hoffman","startTime":381.238,"endTime":381.628,"body":"hot"},{"speaker":"Evan Hoffman","startTime":381.898,"endTime":382.228,"body":"minute."},{"speaker":"Evan Hoffman","startTime":382.318,"endTime":382.648,"body":"Without"},{"speaker":"Evan Hoffman","startTime":382.648,"endTime":382.888,"body":"further"},{"speaker":"Evan Hoffman","startTime":382.888,"endTime":383.278,"body":"ado,"},{"speaker":"Evan Hoffman","startTime":383.878,"endTime":384.028,"body":"let's"},{"speaker":"Evan Hoffman","startTime":384.028,"endTime":384.178,"body":"get"},{"speaker":"Evan Hoffman","startTime":384.178,"endTime":384.298,"body":"on"},{"speaker":"Evan Hoffman","startTime":384.298,"endTime":384.388,"body":"with"},{"speaker":"Evan Hoffman","startTime":384.388,"endTime":384.478,"body":"the"},{"speaker":"Evan Hoffman","startTime":384.478,"endTime":384.838,"body":"show."},{"speaker":"INTRO","startTime":388.948,"endTime":389.812,"body":"5,"},{"speaker":"INTRO","startTime":389.812,"endTime":390.676,"body":"4,"},{"speaker":"INTRO","startTime":390.676,"endTime":391.54,"body":"3,"},{"speaker":"INTRO","startTime":391.54,"endTime":392.404,"body":"2,"},{"speaker":"INTRO","startTime":392.404,"endTime":393.268,"body":"1."},{"speaker":"INTRO","startTime":394.088,"endTime":394.758,"body":"Welcome"},{"speaker":"INTRO","startTime":394.978,"endTime":395.128,"body":"to"},{"speaker":"INTRO","startTime":395.148,"endTime":395.638,"body":"HVAC"},{"speaker":"INTRO","startTime":395.728,"endTime":396.178,"body":"Success"},{"speaker":"INTRO","startTime":396.178,"endTime":396.598,"body":"Secrets"},{"speaker":"INTRO","startTime":396.598,"endTime":397.108,"body":"Review,"},{"speaker":"INTRO","startTime":397.348,"endTime":397.498,"body":"a"},{"speaker":"INTRO","startTime":397.498,"endTime":397.798,"body":"show"},{"speaker":"INTRO","startTime":397.798,"endTime":397.978,"body":"where"},{"speaker":"INTRO","startTime":397.978,"endTime":398.158,"body":"we"},{"speaker":"INTRO","startTime":398.158,"endTime":398.548,"body":"interview"},{"speaker":"INTRO","startTime":398.548,"endTime":399.058,"body":"industry"},{"speaker":"INTRO","startTime":399.058,"endTime":399.418,"body":"leaders"},{"speaker":"INTRO","startTime":399.418,"endTime":399.508,"body":"and"},{"speaker":"INTRO","startTime":399.508,"endTime":400.198,"body":"disruptors"},{"speaker":"INTRO","startTime":400.348,"endTime":400.858,"body":"revealing"},{"speaker":"INTRO","startTime":400.858,"endTime":401.008,"body":"the"},{"speaker":"INTRO","startTime":401.008,"endTime":401.488,"body":"success"},{"speaker":"INTRO","startTime":401.488,"endTime":402.028,"body":"secrets"},{"speaker":"INTRO","startTime":402.028,"endTime":402.178,"body":"to"},{"speaker":"INTRO","startTime":402.178,"endTime":402.778,"body":"create"},{"speaker":"INTRO","startTime":402.838,"endTime":403.108,"body":"and"},{"speaker":"INTRO","startTime":403.108,"endTime":403.948,"body":"unleash"},{"speaker":"INTRO","startTime":403.948,"endTime":404.218,"body":"the"},{"speaker":"INTRO","startTime":404.278,"endTime":404.788,"body":"ultimate"},{"speaker":"INTRO","startTime":404.998,"endTime":405.358,"body":"HVAC"},{"speaker":"INTRO","startTime":405.358,"endTime":406.018,"body":"business."},{"speaker":"INTRO","startTime":406.258,"endTime":406.558,"body":"Now,"},{"speaker":"INTRO","startTime":406.558,"endTime":406.738,"body":"your"},{"speaker":"INTRO","startTime":406.738,"endTime":407.338,"body":"hosts,"},{"speaker":"INTRO","startTime":407.458,"endTime":407.728,"body":"that"},{"speaker":"INTRO","startTime":407.728,"endTime":408.028,"body":"is,"},{"speaker":"INTRO","startTime":408.178,"endTime":408.328,"body":"And"},{"speaker":"INTRO","startTime":408.333,"endTime":408.628,"body":"Evan."},{"speaker":"Evan Hoffman","startTime":413.136,"endTime":413.746,"body":"Welcome"},{"speaker":"Evan Hoffman","startTime":413.746,"endTime":414.276,"body":"Ryan,"},{"speaker":"Evan Hoffman","startTime":414.291,"endTime":414.626,"body":"Robert."},{"speaker":"Evan Hoffman","startTime":414.916,"endTime":415.366,"body":"Appreciate"},{"speaker":"Evan Hoffman","startTime":415.366,"endTime":415.426,"body":"you"},{"speaker":"Evan Hoffman","startTime":415.426,"endTime":415.846,"body":"gentlemen."},{"speaker":"Evan Hoffman","startTime":415.846,"endTime":416.026,"body":"Thank"},{"speaker":"Evan Hoffman","startTime":416.026,"endTime":416.116,"body":"you"},{"speaker":"Evan Hoffman","startTime":416.116,"endTime":416.236,"body":"so"},{"speaker":"Evan Hoffman","startTime":416.236,"endTime":416.416,"body":"much"},{"speaker":"Evan Hoffman","startTime":416.416,"endTime":416.506,"body":"for"},{"speaker":"Evan Hoffman","startTime":416.506,"endTime":416.746,"body":"joining"},{"speaker":"Evan Hoffman","startTime":416.746,"endTime":416.866,"body":"us"},{"speaker":"Evan Hoffman","startTime":416.866,"endTime":417.166,"body":"today."},{"speaker":"Robert","startTime":417.526,"endTime":417.736,"body":"What's"},{"speaker":"Robert","startTime":417.736,"endTime":417.826,"body":"up"},{"speaker":"Robert","startTime":417.906,"endTime":418.126,"body":"guys?"},{"speaker":"Robert","startTime":418.257,"endTime":418.523,"body":"Nice"},{"speaker":"Robert","startTime":418.523,"endTime":418.613,"body":"to"},{"speaker":"Robert","startTime":418.618,"endTime":418.823,"body":"see"},{"speaker":"Robert","startTime":418.823,"endTime":418.973,"body":"you."},{"speaker":"Evan Hoffman","startTime":419.138,"endTime":419.618,"body":"Awesome,"},{"speaker":"Evan Hoffman","startTime":419.918,"endTime":420.188,"body":"So"},{"speaker":"Evan Hoffman","startTime":420.638,"endTime":420.788,"body":"I"},{"speaker":"Evan Hoffman","startTime":420.788,"endTime":420.938,"body":"guess"},{"speaker":"Evan Hoffman","startTime":420.938,"endTime":421.058,"body":"for"},{"speaker":"Evan Hoffman","startTime":421.058,"endTime":421.478,"body":"starters,"},{"speaker":"Evan Hoffman","startTime":421.478,"endTime":421.688,"body":"let's"},{"speaker":"Evan Hoffman","startTime":421.688,"endTime":421.868,"body":"talk"},{"speaker":"Evan Hoffman","startTime":421.868,"endTime":422.078,"body":"about"},{"speaker":"Evan Hoffman","startTime":422.078,"endTime":422.348,"body":"your"},{"speaker":"Evan Hoffman","startTime":422.348,"endTime":422.768,"body":"journey"},{"speaker":"Evan Hoffman","startTime":422.768,"endTime":423.308,"body":"into"},{"speaker":"Evan Hoffman","startTime":423.308,"endTime":423.428,"body":"the"},{"speaker":"Evan Hoffman","startTime":423.428,"endTime":423.818,"body":"trades."},{"speaker":"Evan Hoffman","startTime":423.823,"endTime":424.028,"body":"Why"},{"speaker":"Evan Hoffman","startTime":424.028,"endTime":424.148,"body":"the"},{"speaker":"Evan Hoffman","startTime":424.148,"endTime":424.628,"body":"trades?"},{"speaker":"Evan Hoffman","startTime":424.628,"endTime":424.868,"body":"Why"},{"speaker":"Evan Hoffman","startTime":424.868,"endTime":424.958,"body":"is"},{"speaker":"Evan Hoffman","startTime":424.958,"endTime":425.288,"body":"this"},{"speaker":"Evan Hoffman","startTime":425.468,"endTime":425.798,"body":"something"},{"speaker":"Evan Hoffman","startTime":425.798,"endTime":425.888,"body":"that"},{"speaker":"Evan Hoffman","startTime":425.888,"endTime":426.068,"body":"you're"},{"speaker":"Evan Hoffman","startTime":426.068,"endTime":426.368,"body":"so"},{"speaker":"Evan Hoffman","startTime":426.368,"endTime":426.908,"body":"passionate"},{"speaker":"Evan Hoffman","startTime":426.913,"endTime":427.328,"body":"about"},{"speaker":"Evan Hoffman","startTime":427.328,"endTime":427.448,"body":"in"},{"speaker":"Evan Hoffman","startTime":427.453,"endTime":427.838,"body":"delivering"},{"speaker":"Evan Hoffman","startTime":427.838,"endTime":427.988,"body":"this"},{"speaker":"Evan Hoffman","startTime":427.988,"endTime":428.168,"body":"white"},{"speaker":"Evan Hoffman","startTime":428.173,"endTime":428.378,"body":"glove"},{"speaker":"Evan Hoffman","startTime":428.378,"endTime":428.978,"body":"service"},{"speaker":"Evan Hoffman","startTime":428.978,"endTime":429.4,"body":"to"},{"speaker":"Evan Hoffman","startTime":429.46,"endTime":429.58,"body":"the"},{"speaker":"Evan Hoffman","startTime":429.58,"endTime":429.76,"body":"home"},{"speaker":"Evan Hoffman","startTime":429.76,"endTime":430.24,"body":"services?"},{"speaker":"Ryan","startTime":430.386,"endTime":430.716,"body":"Well,"},{"speaker":"Ryan","startTime":430.956,"endTime":431.346,"body":"Robert"},{"speaker":"Ryan","startTime":431.346,"endTime":431.496,"body":"has"},{"speaker":"Ryan","startTime":431.496,"endTime":431.556,"body":"a"},{"speaker":"Ryan","startTime":431.556,"endTime":431.886,"body":"different"},{"speaker":"Ryan","startTime":431.891,"endTime":432.186,"body":"story"},{"speaker":"Ryan","startTime":432.186,"endTime":432.336,"body":"than"},{"speaker":"Ryan","startTime":432.336,"endTime":432.606,"body":"me,"},{"speaker":"Ryan","startTime":432.606,"endTime":432.936,"body":"but"},{"speaker":"Ryan","startTime":433.176,"endTime":433.266,"body":"I"},{"speaker":"Ryan","startTime":433.266,"endTime":433.476,"body":"got"},{"speaker":"Ryan","startTime":433.476,"endTime":433.896,"body":"into"},{"speaker":"Ryan","startTime":433.896,"endTime":434.046,"body":"the"},{"speaker":"Ryan","startTime":434.046,"endTime":434.556,"body":"industry"},{"speaker":"Ryan","startTime":434.556,"endTime":435.066,"body":"actually."},{"speaker":"Ryan","startTime":435.127,"endTime":435.62,"body":"Victor's"},{"speaker":"Ryan","startTime":435.62,"endTime":435.77,"body":"my"},{"speaker":"Ryan","startTime":435.77,"endTime":436.31,"body":"cousin."},{"speaker":"Ryan","startTime":436.31,"endTime":436.79,"body":"So"},{"speaker":"Ryan","startTime":436.965,"endTime":437.085,"body":"I"},{"speaker":"Ryan","startTime":437.085,"endTime":437.385,"body":"came"},{"speaker":"Ryan","startTime":437.39,"endTime":437.685,"body":"in"},{"speaker":"Ryan","startTime":437.685,"endTime":437.925,"body":"through"},{"speaker":"Ryan","startTime":437.925,"endTime":438.525,"body":"him"},{"speaker":"Ryan","startTime":438.615,"endTime":439.315,"body":"after"},{"speaker":"Ryan","startTime":439.693,"endTime":439.965,"body":"learning"},{"speaker":"Ryan","startTime":439.965,"endTime":440.325,"body":"about"},{"speaker":"Ryan","startTime":440.33,"endTime":440.415,"body":"the"},{"speaker":"Ryan","startTime":440.415,"endTime":440.955,"body":"success"},{"speaker":"Ryan","startTime":440.955,"endTime":441.075,"body":"that"},{"speaker":"Ryan","startTime":441.08,"endTime":441.255,"body":"he"},{"speaker":"Ryan","startTime":441.255,"endTime":441.645,"body":"had"},{"speaker":"Ryan","startTime":441.645,"endTime":441.835,"body":"and"},{"speaker":"Ryan","startTime":442.029,"endTime":442.229,"body":"just"},{"speaker":"Ryan","startTime":442.229,"endTime":442.319,"body":"the"},{"speaker":"Ryan","startTime":442.319,"endTime":442.529,"body":"amount"},{"speaker":"Ryan","startTime":442.529,"endTime":442.589,"body":"of"},{"speaker":"Ryan","startTime":442.594,"endTime":443.309,"body":"opportunity"},{"speaker":"Ryan","startTime":443.309,"endTime":443.459,"body":"that"},{"speaker":"Ryan","startTime":443.464,"endTime":443.639,"body":"was"},{"speaker":"Ryan","startTime":443.639,"endTime":444.029,"body":"within"},{"speaker":"Ryan","startTime":444.029,"endTime":444.149,"body":"it."},{"speaker":"Ryan","startTime":444.154,"endTime":444.389,"body":"And"},{"speaker":"Ryan","startTime":444.449,"endTime":444.809,"body":"I"},{"speaker":"Ryan","startTime":444.809,"endTime":444.989,"body":"had"},{"speaker":"Ryan","startTime":444.994,"endTime":445.049,"body":"a"},{"speaker":"Ryan","startTime":445.049,"endTime":445.559,"body":"few"},{"speaker":"Ryan","startTime":445.679,"endTime":446.219,"body":"stops"},{"speaker":"Ryan","startTime":446.219,"endTime":446.519,"body":"along"},{"speaker":"Ryan","startTime":446.519,"endTime":446.609,"body":"the"},{"speaker":"Ryan","startTime":446.609,"endTime":446.939,"body":"way"},{"speaker":"Ryan","startTime":446.939,"endTime":447.168,"body":"and"},{"speaker":"Ryan","startTime":447.313,"endTime":447.583,"body":"learned"},{"speaker":"Ryan","startTime":447.583,"endTime":447.643,"body":"a"},{"speaker":"Ryan","startTime":447.643,"endTime":447.883,"body":"lot"},{"speaker":"Ryan","startTime":447.883,"endTime":448.513,"body":"about"},{"speaker":"Ryan","startTime":448.903,"endTime":449.203,"body":"what"},{"speaker":"Ryan","startTime":449.203,"endTime":449.353,"body":"to"},{"speaker":"Ryan","startTime":449.353,"endTime":449.713,"body":"do"},{"speaker":"Ryan","startTime":449.923,"endTime":450.163,"body":"and,"},{"speaker":"Ryan","startTime":450.163,"endTime":450.403,"body":"what"},{"speaker":"Ryan","startTime":450.403,"endTime":450.673,"body":"not"},{"speaker":"Ryan","startTime":450.673,"endTime":450.793,"body":"to"},{"speaker":"Ryan","startTime":450.793,"endTime":451.213,"body":"do"},{"speaker":"Ryan","startTime":451.513,"endTime":451.873,"body":"within"},{"speaker":"Ryan","startTime":451.873,"endTime":451.963,"body":"the"},{"speaker":"Ryan","startTime":451.963,"endTime":452.503,"body":"space."},{"speaker":"Ryan","startTime":452.626,"endTime":452.94,"body":"Both"},{"speaker":"Ryan","startTime":453.084,"endTime":453.215,"body":"are"},{"speaker":"Ryan","startTime":453.22,"endTime":453.515,"body":"great"},{"speaker":"Ryan","startTime":453.515,"endTime":454.085,"body":"teachers"},{"speaker":"Ryan","startTime":454.09,"endTime":454.35,"body":"and"},{"speaker":"Ryan","startTime":454.458,"endTime":455.108,"body":"so"},{"speaker":"Ryan","startTime":455.138,"endTime":455.618,"body":"kind"},{"speaker":"Ryan","startTime":455.648,"endTime":455.858,"body":"of"},{"speaker":"Ryan","startTime":455.858,"endTime":456.108,"body":"come,"},{"speaker":"Ryan","startTime":456.127,"endTime":456.397,"body":"came"},{"speaker":"Ryan","startTime":456.402,"endTime":456.487,"body":"to"},{"speaker":"Ryan","startTime":456.487,"endTime":457.087,"body":"understand"},{"speaker":"Ryan","startTime":457.087,"endTime":457.237,"body":"that"},{"speaker":"Ryan","startTime":457.237,"endTime":457.897,"body":"specifically"},{"speaker":"Ryan","startTime":457.902,"endTime":458.197,"body":"within"},{"speaker":"Ryan","startTime":458.197,"endTime":458.317,"body":"the"},{"speaker":"Ryan","startTime":458.322,"endTime":458.857,"body":"contact"},{"speaker":"Ryan","startTime":458.857,"endTime":459.127,"body":"center"},{"speaker":"Ryan","startTime":459.132,"endTime":459.838,"body":"space"},{"speaker":"Ryan","startTime":459.928,"endTime":460.078,"body":"there"},{"speaker":"Ryan","startTime":460.078,"endTime":460.318,"body":"really"},{"speaker":"Ryan","startTime":460.318,"endTime":460.678,"body":"doesn't"},{"speaker":"Ryan","startTime":460.678,"endTime":461.248,"body":"exist"},{"speaker":"Ryan","startTime":461.248,"endTime":461.368,"body":"the"},{"speaker":"Ryan","startTime":461.368,"endTime":461.698,"body":"kind"},{"speaker":"Ryan","startTime":461.698,"endTime":461.968,"body":"of"},{"speaker":"Ryan","startTime":462.208,"endTime":462.568,"body":"level"},{"speaker":"Ryan","startTime":462.568,"endTime":462.718,"body":"of"},{"speaker":"Ryan","startTime":462.718,"endTime":463.168,"body":"service"},{"speaker":"Ryan","startTime":463.173,"endTime":463.318,"body":"that"},{"speaker":"Ryan","startTime":463.318,"endTime":463.468,"body":"I"},{"speaker":"Ryan","startTime":463.468,"endTime":463.618,"body":"would"},{"speaker":"Ryan","startTime":463.618,"endTime":464.068,"body":"want"},{"speaker":"Ryan","startTime":464.278,"endTime":464.878,"body":"as"},{"speaker":"Ryan","startTime":464.878,"endTime":465.508,"body":"an"},{"speaker":"Ryan","startTime":465.508,"endTime":465.808,"body":"HVAC"},{"speaker":"Ryan","startTime":465.808,"endTime":466.228,"body":"owner"},{"speaker":"Ryan","startTime":466.258,"endTime":467.068,"body":"specifically."},{"speaker":"Ryan","startTime":467.073,"endTime":467.275,"body":"And"},{"speaker":"Ryan","startTime":467.324,"endTime":467.423,"body":"it"},{"speaker":"Ryan","startTime":467.423,"endTime":467.603,"body":"just"},{"speaker":"Ryan","startTime":467.608,"endTime":467.783,"body":"kind"},{"speaker":"Ryan","startTime":467.783,"endTime":467.843,"body":"of"},{"speaker":"Ryan","startTime":467.843,"endTime":468.053,"body":"grew"},{"speaker":"Ryan","startTime":468.053,"endTime":468.293,"body":"from"},{"speaker":"Ryan","startTime":468.293,"endTime":468.683,"body":"there."},{"speaker":"Robert","startTime":468.712,"endTime":468.922,"body":"Love"},{"speaker":"Robert","startTime":468.922,"endTime":469.072,"body":"it."},{"speaker":"Evan Hoffman","startTime":469.855,"endTime":469.975,"body":"What"},{"speaker":"Evan Hoffman","startTime":469.975,"endTime":470.155,"body":"about"},{"speaker":"Evan Hoffman","startTime":470.155,"endTime":470.305,"body":"you,"},{"speaker":"Evan Hoffman","startTime":470.575,"endTime":470.755,"body":"your"},{"speaker":"Evan Hoffman","startTime":470.755,"endTime":471.055,"body":"journey"},{"speaker":"Evan Hoffman","startTime":471.055,"endTime":471.145,"body":"to"},{"speaker":"Evan Hoffman","startTime":471.145,"endTime":471.235,"body":"the"},{"speaker":"Evan Hoffman","startTime":471.235,"endTime":471.595,"body":"trades?"},{"speaker":"Robert","startTime":471.775,"endTime":471.895,"body":"Oh"},{"speaker":"Robert","startTime":471.9,"endTime":472.045,"body":"my"},{"speaker":"Robert","startTime":472.045,"endTime":472.525,"body":"gosh."},{"speaker":"Robert","startTime":472.559,"endTime":472.889,"body":"I've"},{"speaker":"Robert","startTime":472.889,"endTime":473.159,"body":"worked"},{"speaker":"Robert","startTime":473.159,"endTime":473.399,"body":"at,"},{"speaker":"Robert","startTime":473.459,"endTime":473.639,"body":"I"},{"speaker":"Robert","startTime":473.849,"endTime":474.089,"body":"as"},{"speaker":"Robert","startTime":474.089,"endTime":474.149,"body":"a"},{"speaker":"Robert","startTime":474.149,"endTime":474.869,"body":"consultant,"},{"speaker":"Robert","startTime":474.869,"endTime":474.989,"body":"I"},{"speaker":"Robert","startTime":474.989,"endTime":475.259,"body":"worked"},{"speaker":"Robert","startTime":475.259,"endTime":475.409,"body":"with"},{"speaker":"Robert","startTime":475.409,"endTime":475.499,"body":"a"},{"speaker":"Robert","startTime":475.499,"endTime":475.769,"body":"lot"},{"speaker":"Robert","startTime":475.769,"endTime":475.829,"body":"of"},{"speaker":"Robert","startTime":475.829,"endTime":476.249,"body":"different,"},{"speaker":"Robert","startTime":476.309,"endTime":476.459,"body":"I"},{"speaker":"Robert","startTime":476.459,"endTime":477.089,"body":"specialize"},{"speaker":"Robert","startTime":477.089,"endTime":477.209,"body":"in"},{"speaker":"Robert","startTime":477.209,"endTime":477.659,"body":"scaling"},{"speaker":"Robert","startTime":477.664,"endTime":478.349,"body":"businesses"},{"speaker":"Robert","startTime":478.349,"endTime":478.529,"body":"and"},{"speaker":"Robert","startTime":478.529,"endTime":478.979,"body":"so"},{"speaker":"Robert","startTime":479.279,"endTime":479.519,"body":"one"},{"speaker":"Robert","startTime":479.524,"endTime":479.579,"body":"of"},{"speaker":"Robert","startTime":479.584,"endTime":479.699,"body":"the"},{"speaker":"Robert","startTime":479.699,"endTime":479.939,"body":"things,"},{"speaker":"Robert","startTime":479.939,"endTime":480.149,"body":"my"},{"speaker":"Robert","startTime":480.149,"endTime":480.449,"body":"very"},{"speaker":"Robert","startTime":480.454,"endTime":480.779,"body":"first"},{"speaker":"Robert","startTime":480.779,"endTime":481.259,"body":"client"},{"speaker":"Robert","startTime":481.259,"endTime":481.469,"body":"way"},{"speaker":"Robert","startTime":481.469,"endTime":481.799,"body":"back"},{"speaker":"Robert","startTime":481.799,"endTime":482.069,"body":"when,"},{"speaker":"Robert","startTime":482.069,"endTime":482.159,"body":"a"},{"speaker":"Robert","startTime":482.164,"endTime":482.639,"body":"gazillion"},{"speaker":"Robert","startTime":482.639,"endTime":482.849,"body":"years"},{"speaker":"Robert","startTime":482.849,"endTime":483.089,"body":"ago"},{"speaker":"Robert","startTime":483.089,"endTime":483.239,"body":"when"},{"speaker":"Robert","startTime":483.244,"endTime":483.329,"body":"the"},{"speaker":"Robert","startTime":483.329,"endTime":483.959,"body":"dinosaurs"},{"speaker":"Robert","startTime":483.959,"endTime":484.079,"body":"were"},{"speaker":"Robert","startTime":484.084,"endTime":484.439,"body":"walking"},{"speaker":"Robert","startTime":484.439,"endTime":484.739,"body":"around,"},{"speaker":"Robert","startTime":485.819,"endTime":485.969,"body":"like"},{"speaker":"Robert","startTime":486.179,"endTime":486.449,"body":"white"},{"speaker":"Robert","startTime":486.449,"endTime":486.839,"body":"hair"},{"speaker":"Robert","startTime":487.039,"endTime":487.279,"body":"I"},{"speaker":"Robert","startTime":487.279,"endTime":487.399,"body":"have."},{"speaker":"Robert","startTime":487.579,"endTime":487.759,"body":"The"},{"speaker":"Robert","startTime":487.759,"endTime":488.029,"body":"brain"},{"speaker":"Robert","startTime":488.029,"endTime":488.449,"body":"damaged"},{"speaker":"Robert","startTime":488.449,"endTime":488.509,"body":"to"},{"speaker":"Robert","startTime":488.509,"endTime":488.809,"body":"prove"},{"speaker":"Robert","startTime":488.809,"endTime":489.019,"body":"it."},{"speaker":"Robert","startTime":489.409,"endTime":489.853,"body":"So"},{"speaker":"Robert","startTime":490.309,"endTime":490.699,"body":"but"},{"speaker":"Robert","startTime":490.879,"endTime":491.059,"body":"my"},{"speaker":"Robert","startTime":491.059,"endTime":491.299,"body":"very"},{"speaker":"Robert","startTime":491.299,"endTime":491.569,"body":"first"},{"speaker":"Robert","startTime":491.569,"endTime":492.049,"body":"client"},{"speaker":"Robert","startTime":492.049,"endTime":492.379,"body":"was"},{"speaker":"Robert","startTime":492.379,"endTime":492.499,"body":"in"},{"speaker":"Robert","startTime":492.499,"endTime":492.559,"body":"the"},{"speaker":"Robert","startTime":492.559,"endTime":493.069,"body":"trades"},{"speaker":"Robert","startTime":493.069,"endTime":493.219,"body":"and"},{"speaker":"Robert","startTime":493.219,"endTime":493.369,"body":"he"},{"speaker":"Robert","startTime":493.369,"endTime":493.549,"body":"owned"},{"speaker":"Robert","startTime":493.549,"endTime":493.609,"body":"a"},{"speaker":"Robert","startTime":493.609,"endTime":494.239,"body":"plumbing"},{"speaker":"Robert","startTime":494.269,"endTime":494.479,"body":"kind"},{"speaker":"Robert","startTime":494.479,"endTime":494.539,"body":"of"},{"speaker":"Robert","startTime":494.539,"endTime":494.749,"body":"drain"},{"speaker":"Robert","startTime":494.749,"endTime":495.049,"body":"cleaning"},{"speaker":"Robert","startTime":495.049,"endTime":495.589,"body":"business,"},{"speaker":"Robert","startTime":495.589,"endTime":495.889,"body":"and"},{"speaker":"Robert","startTime":496.549,"endTime":496.759,"body":"him"},{"speaker":"Robert","startTime":496.764,"endTime":496.879,"body":"and"},{"speaker":"Robert","startTime":496.879,"endTime":496.969,"body":"his"},{"speaker":"Robert","startTime":496.974,"endTime":497.269,"body":"wife"},{"speaker":"Robert","startTime":497.269,"endTime":497.749,"body":"started"},{"speaker":"Robert","startTime":497.749,"endTime":497.959,"body":"it."},{"speaker":"Robert","startTime":498.052,"endTime":498.502,"body":"And"},{"speaker":"Robert","startTime":498.618,"endTime":498.798,"body":"we"},{"speaker":"Robert","startTime":498.798,"endTime":499.038,"body":"grew"},{"speaker":"Robert","startTime":499.043,"endTime":499.128,"body":"it"},{"speaker":"Robert","startTime":499.128,"endTime":499.248,"body":"to"},{"speaker":"Robert","startTime":499.248,"endTime":499.488,"body":"about"},{"speaker":"Robert","startTime":499.488,"endTime":499.548,"body":"a"},{"speaker":"Robert","startTime":499.548,"endTime":499.788,"body":"nine"},{"speaker":"Robert","startTime":499.793,"endTime":499.878,"body":"and"},{"speaker":"Robert","startTime":499.878,"endTime":499.908,"body":"a"},{"speaker":"Robert","startTime":499.908,"endTime":500.058,"body":"half"},{"speaker":"Robert","startTime":500.058,"endTime":500.298,"body":"million"},{"speaker":"Robert","startTime":500.298,"endTime":500.598,"body":"dollar"},{"speaker":"Robert","startTime":500.598,"endTime":501.078,"body":"business"},{"speaker":"Robert","startTime":501.083,"endTime":501.198,"body":"in"},{"speaker":"Robert","startTime":501.198,"endTime":501.498,"body":"about"},{"speaker":"Robert","startTime":501.503,"endTime":501.648,"body":"four"},{"speaker":"Robert","startTime":501.648,"endTime":501.678,"body":"or"},{"speaker":"Robert","startTime":501.678,"endTime":501.918,"body":"five"},{"speaker":"Robert","startTime":501.923,"endTime":502.308,"body":"years."},{"speaker":"Robert","startTime":502.408,"endTime":502.542,"body":"And,"},{"speaker":"Robert","startTime":502.547,"endTime":502.632,"body":"the"},{"speaker":"Robert","startTime":502.632,"endTime":502.872,"body":"thing"},{"speaker":"Robert","startTime":502.872,"endTime":503.022,"body":"that"},{"speaker":"Robert","startTime":503.027,"endTime":503.142,"body":"we"},{"speaker":"Robert","startTime":503.147,"endTime":503.472,"body":"found"},{"speaker":"Robert","startTime":503.472,"endTime":503.682,"body":"out"},{"speaker":"Robert","startTime":503.682,"endTime":503.772,"body":"and"},{"speaker":"Robert","startTime":503.772,"endTime":503.892,"body":"we"},{"speaker":"Robert","startTime":503.897,"endTime":504.582,"body":"discovered"},{"speaker":"Robert","startTime":504.582,"endTime":504.942,"body":"was"},{"speaker":"Robert","startTime":504.942,"endTime":505.062,"body":"it"},{"speaker":"Robert","startTime":505.062,"endTime":505.302,"body":"was"},{"speaker":"Robert","startTime":505.332,"endTime":505.452,"body":"the"},{"speaker":"Robert","startTime":505.992,"endTime":506.152,"body":"customer"},{"speaker":"Robert","startTime":506.157,"endTime":506.742,"body":"services,"},{"speaker":"Robert","startTime":506.742,"endTime":506.802,"body":"the"},{"speaker":"Robert","startTime":506.802,"endTime":507.252,"body":"customer"},{"speaker":"Robert","startTime":507.252,"endTime":507.702,"body":"experience."},{"speaker":"Robert","startTime":507.702,"endTime":507.792,"body":"That"},{"speaker":"Robert","startTime":507.792,"endTime":507.972,"body":"was"},{"speaker":"Robert","startTime":508.002,"endTime":508.492,"body":"everything."},{"speaker":"Robert","startTime":508.576,"endTime":508.966,"body":"That's"},{"speaker":"Robert","startTime":508.966,"endTime":509.176,"body":"what"},{"speaker":"Robert","startTime":509.176,"endTime":509.386,"body":"was"},{"speaker":"Robert","startTime":509.386,"endTime":509.566,"body":"the"},{"speaker":"Robert","startTime":509.566,"endTime":510.166,"body":"distinguishing,"},{"speaker":"Robert","startTime":510.196,"endTime":510.496,"body":"because"},{"speaker":"Robert","startTime":510.496,"endTime":510.616,"body":"if"},{"speaker":"Robert","startTime":510.616,"endTime":510.706,"body":"you"},{"speaker":"Robert","startTime":511.126,"endTime":511.246,"body":"remember"},{"speaker":"Robert","startTime":511.251,"endTime":511.426,"body":"back"},{"speaker":"Robert","startTime":511.426,"endTime":511.876,"body":"then"},{"speaker":"Robert","startTime":512.017,"endTime":512.829,"body":"plumbers"},{"speaker":"Robert","startTime":512.829,"endTime":513.099,"body":"and"},{"speaker":"Robert","startTime":513.309,"endTime":513.609,"body":"HVAC"},{"speaker":"Robert","startTime":513.609,"endTime":514.209,"body":"guys"},{"speaker":"Robert","startTime":514.209,"endTime":514.509,"body":"and"},{"speaker":"Robert","startTime":514.514,"endTime":514.809,"body":"things"},{"speaker":"Robert","startTime":514.809,"endTime":514.989,"body":"like"},{"speaker":"Robert","startTime":514.989,"endTime":515.199,"body":"that,"},{"speaker":"Robert","startTime":515.199,"endTime":515.319,"body":"there"},{"speaker":"Robert","startTime":515.319,"endTime":515.409,"body":"was"},{"speaker":"Robert","startTime":515.409,"endTime":515.499,"body":"a"},{"speaker":"Robert","startTime":515.499,"endTime":515.739,"body":"lot"},{"speaker":"Robert","startTime":515.739,"endTime":515.829,"body":"of"},{"speaker":"Robert","startTime":515.829,"endTime":516.309,"body":"interesting"},{"speaker":"Robert","startTime":516.309,"endTime":516.639,"body":"things"},{"speaker":"Robert","startTime":516.639,"endTime":516.879,"body":"going"},{"speaker":"Robert","startTime":516.884,"endTime":517.059,"body":"on"},{"speaker":"Robert","startTime":517.059,"endTime":517.179,"body":"in"},{"speaker":"Robert","startTime":517.184,"endTime":517.239,"body":"the"},{"speaker":"Robert","startTime":517.239,"endTime":517.569,"body":"home."},{"speaker":"Robert","startTime":517.899,"endTime":518.319,"body":"Everything"},{"speaker":"Robert","startTime":518.319,"endTime":518.499,"body":"from"},{"speaker":"Robert","startTime":518.499,"endTime":518.859,"body":"vertical"},{"speaker":"Robert","startTime":518.859,"endTime":519.399,"body":"smiles"},{"speaker":"Robert","startTime":519.404,"endTime":519.549,"body":"and"},{"speaker":"Robert","startTime":519.849,"endTime":520.119,"body":"things"},{"speaker":"Robert","startTime":520.119,"endTime":520.329,"body":"like"},{"speaker":"Robert","startTime":520.334,"endTime":520.659,"body":"this"},{"speaker":"Robert","startTime":520.659,"endTime":520.893,"body":"where"},{"speaker":"Robert","startTime":521.289,"endTime":521.649,"body":"people"},{"speaker":"Robert","startTime":521.649,"endTime":521.739,"body":"would"},{"speaker":"Robert","startTime":521.739,"endTime":521.889,"body":"sit"},{"speaker":"Robert","startTime":521.889,"endTime":522.009,"body":"there"},{"speaker":"Robert","startTime":522.009,"endTime":522.099,"body":"and"},{"speaker":"Robert","startTime":522.099,"endTime":522.219,"body":"go,"},{"speaker":"Robert","startTime":522.219,"endTime":522.369,"body":"oh"},{"speaker":"Robert","startTime":522.399,"endTime":522.579,"body":"my"},{"speaker":"Robert","startTime":522.579,"endTime":523.089,"body":"God,"},{"speaker":"Robert","startTime":523.423,"endTime":523.633,"body":"get"},{"speaker":"Robert","startTime":523.633,"endTime":523.903,"body":"outta"},{"speaker":"Robert","startTime":523.903,"endTime":524.173,"body":"here."},{"speaker":"Robert","startTime":524.443,"endTime":524.773,"body":"But"},{"speaker":"Robert","startTime":524.773,"endTime":524.923,"body":"the"},{"speaker":"Robert","startTime":524.923,"endTime":525.229,"body":"point"},{"speaker":"Robert","startTime":525.609,"endTime":525.793,"body":"was,"},{"speaker":"Robert","startTime":525.793,"endTime":526.123,"body":"that"},{"speaker":"Robert","startTime":526.303,"endTime":526.543,"body":"we"},{"speaker":"Robert","startTime":526.543,"endTime":527.143,"body":"decided"},{"speaker":"Robert","startTime":527.143,"endTime":527.263,"body":"to"},{"speaker":"Robert","startTime":527.263,"endTime":527.593,"body":"really"},{"speaker":"Robert","startTime":527.593,"endTime":528.283,"body":"change"},{"speaker":"Robert","startTime":528.283,"endTime":528.913,"body":"how."},{"speaker":"Robert","startTime":529.243,"endTime":529.603,"body":"That"},{"speaker":"Robert","startTime":529.603,"endTime":530.113,"body":"industry"},{"speaker":"Robert","startTime":530.113,"endTime":530.773,"body":"operated"},{"speaker":"Robert","startTime":530.773,"endTime":530.953,"body":"and"},{"speaker":"Robert","startTime":530.953,"endTime":531.133,"body":"that's"},{"speaker":"Robert","startTime":531.133,"endTime":531.283,"body":"what"},{"speaker":"Robert","startTime":531.283,"endTime":531.403,"body":"we"},{"speaker":"Robert","startTime":531.403,"endTime":531.773,"body":"did."},{"speaker":"Robert","startTime":531.915,"endTime":532.125,"body":"We,"},{"speaker":"Robert","startTime":532.125,"endTime":532.365,"body":"looked"},{"speaker":"Robert","startTime":532.365,"endTime":532.515,"body":"at"},{"speaker":"Robert","startTime":532.515,"endTime":532.575,"body":"it"},{"speaker":"Robert","startTime":532.575,"endTime":532.755,"body":"from"},{"speaker":"Robert","startTime":532.755,"endTime":532.815,"body":"a"},{"speaker":"Robert","startTime":532.815,"endTime":533.325,"body":"standpoint,"},{"speaker":"Robert","startTime":533.325,"endTime":533.475,"body":"we're"},{"speaker":"Robert","startTime":533.475,"endTime":533.565,"body":"the"},{"speaker":"Robert","startTime":533.565,"endTime":533.865,"body":"first"},{"speaker":"Robert","startTime":533.865,"endTime":534.255,"body":"company"},{"speaker":"Robert","startTime":534.255,"endTime":534.345,"body":"to"},{"speaker":"Robert","startTime":534.345,"endTime":534.525,"body":"look"},{"speaker":"Robert","startTime":534.525,"endTime":534.705,"body":"at"},{"speaker":"Robert","startTime":534.705,"endTime":534.885,"body":"how"},{"speaker":"Robert","startTime":534.885,"endTime":535.005,"body":"to"},{"speaker":"Robert","startTime":535.005,"endTime":535.215,"body":"set"},{"speaker":"Robert","startTime":535.215,"endTime":535.905,"body":"appointments"},{"speaker":"Robert","startTime":536.175,"endTime":536.325,"body":"for"},{"speaker":"Robert","startTime":536.325,"endTime":536.865,"body":"people."},{"speaker":"Robert","startTime":536.865,"endTime":537.015,"body":"We"},{"speaker":"Robert","startTime":537.015,"endTime":537.465,"body":"guaranteed"},{"speaker":"Robert","startTime":537.47,"endTime":537.555,"body":"to"},{"speaker":"Robert","startTime":537.555,"endTime":537.675,"body":"be"},{"speaker":"Robert","startTime":537.68,"endTime":537.915,"body":"on"},{"speaker":"Robert","startTime":537.915,"endTime":538.245,"body":"time"},{"speaker":"Robert","startTime":538.245,"endTime":538.425,"body":"every"},{"speaker":"Robert","startTime":538.43,"endTime":538.725,"body":"time"},{"speaker":"Robert","startTime":538.725,"endTime":538.785,"body":"we"},{"speaker":"Robert","startTime":538.925,"endTime":539.085,"body":"g"},{"speaker":"Robert","startTime":539.09,"endTime":539.235,"body":"we"},{"speaker":"Robert","startTime":539.235,"endTime":539.475,"body":"set"},{"speaker":"Robert","startTime":539.475,"endTime":539.865,"body":"actual"},{"speaker":"Robert","startTime":539.865,"endTime":540.315,"body":"appointments"},{"speaker":"Robert","startTime":540.315,"endTime":540.525,"body":"like"},{"speaker":"Robert","startTime":540.525,"endTime":540.777,"body":"1,"},{"speaker":"Robert","startTime":540.777,"endTime":541.029,"body":"2,"},{"speaker":"Robert","startTime":541.029,"endTime":541.281,"body":"3,"},{"speaker":"Robert","startTime":541.281,"endTime":541.533,"body":"4,"},{"speaker":"Robert","startTime":541.533,"endTime":541.785,"body":"5"},{"speaker":"Robert","startTime":541.785,"endTime":542.145,"body":"o'clock,"},{"speaker":"Robert","startTime":542.145,"endTime":542.415,"body":"whenever"},{"speaker":"Robert","startTime":542.42,"endTime":542.475,"body":"it"},{"speaker":"Robert","startTime":542.475,"endTime":542.805,"body":"was."},{"speaker":"Robert","startTime":542.985,"endTime":543.375,"body":"Instead"},{"speaker":"Robert","startTime":543.38,"endTime":543.435,"body":"of"},{"speaker":"Robert","startTime":543.435,"endTime":543.675,"body":"being"},{"speaker":"Robert","startTime":543.68,"endTime":543.885,"body":"there"},{"speaker":"Robert","startTime":543.885,"endTime":544.245,"body":"from"},{"speaker":"Robert","startTime":544.395,"endTime":544.575,"body":"cuz"},{"speaker":"Robert","startTime":544.575,"endTime":544.725,"body":"at"},{"speaker":"Robert","startTime":544.725,"endTime":544.785,"body":"the"},{"speaker":"Robert","startTime":544.785,"endTime":545.115,"body":"time,"},{"speaker":"Robert","startTime":545.145,"endTime":545.295,"body":"oh,"},{"speaker":"Robert","startTime":545.295,"endTime":545.475,"body":"well"},{"speaker":"Robert","startTime":545.48,"endTime":545.685,"body":"we'll"},{"speaker":"Robert","startTime":545.685,"endTime":545.835,"body":"be"},{"speaker":"Robert","startTime":545.84,"endTime":546.075,"body":"there"},{"speaker":"Robert","startTime":546.075,"endTime":546.375,"body":"between"},{"speaker":"Robert","startTime":546.375,"endTime":546.525,"body":"eight"},{"speaker":"Robert","startTime":546.525,"endTime":546.615,"body":"and"},{"speaker":"Robert","startTime":546.615,"endTime":546.975,"body":"12."},{"speaker":"Robert","startTime":547.053,"endTime":547.323,"body":"Well,"},{"speaker":"Robert","startTime":547.323,"endTime":547.503,"body":"with"},{"speaker":"Robert","startTime":547.503,"endTime":547.893,"body":"two,"},{"speaker":"Robert","startTime":547.953,"endTime":548.133,"body":"two"},{"speaker":"Robert","startTime":548.133,"endTime":548.463,"body":"people"},{"speaker":"Robert","startTime":548.463,"endTime":549.033,"body":"working,"},{"speaker":"Robert","startTime":549.243,"endTime":549.543,"body":"living"},{"speaker":"Robert","startTime":549.543,"endTime":549.663,"body":"the"},{"speaker":"Robert","startTime":550.063,"endTime":550.223,"body":"American"},{"speaker":"Robert","startTime":550.228,"endTime":550.593,"body":"dream."},{"speaker":"Robert","startTime":550.683,"endTime":551.073,"body":"Right."},{"speaker":"Robert","startTime":551.243,"endTime":551.467,"body":"Who's"},{"speaker":"Robert","startTime":551.467,"endTime":551.887,"body":"home,"},{"speaker":"Robert","startTime":552.217,"endTime":552.517,"body":"right."},{"speaker":"Robert","startTime":552.547,"endTime":552.877,"body":"Well,"},{"speaker":"Robert","startTime":552.877,"endTime":553.267,"body":"today"},{"speaker":"Robert","startTime":553.267,"endTime":553.507,"body":"that's"},{"speaker":"Robert","startTime":553.507,"endTime":553.567,"body":"a"},{"speaker":"Robert","startTime":553.567,"endTime":553.717,"body":"little"},{"speaker":"Robert","startTime":553.717,"endTime":553.867,"body":"bit"},{"speaker":"Robert","startTime":553.867,"endTime":554.377,"body":"different."},{"speaker":"Robert","startTime":554.382,"endTime":554.557,"body":"But"},{"speaker":"Robert","startTime":554.557,"endTime":554.647,"body":"the"},{"speaker":"Robert","startTime":554.647,"endTime":555.007,"body":"point"},{"speaker":"Robert","startTime":555.3,"endTime":555.457,"body":"was,"},{"speaker":"Robert","startTime":555.462,"endTime":555.577,"body":"at"},{"speaker":"Robert","startTime":555.577,"endTime":555.637,"body":"the"},{"speaker":"Robert","startTime":555.637,"endTime":556.237,"body":"time"},{"speaker":"Robert","startTime":556.314,"endTime":556.464,"body":"it"},{"speaker":"Robert","startTime":556.469,"endTime":556.644,"body":"was"},{"speaker":"Robert","startTime":556.644,"endTime":556.944,"body":"like,"},{"speaker":"Robert","startTime":556.944,"endTime":557.184,"body":"what"},{"speaker":"Robert","startTime":557.184,"endTime":557.364,"body":"was"},{"speaker":"Robert","startTime":557.364,"endTime":557.454,"body":"the"},{"speaker":"Robert","startTime":557.454,"endTime":557.694,"body":"most"},{"speaker":"Robert","startTime":557.694,"endTime":558.084,"body":"important"},{"speaker":"Robert","startTime":558.089,"endTime":558.264,"body":"thing"},{"speaker":"Robert","startTime":558.264,"endTime":558.474,"body":"was"},{"speaker":"Robert","startTime":558.474,"endTime":558.864,"body":"everybody"},{"speaker":"Robert","startTime":558.864,"endTime":559.074,"body":"thought"},{"speaker":"Robert","startTime":559.074,"endTime":559.164,"body":"it"},{"speaker":"Robert","startTime":559.164,"endTime":559.254,"body":"was"},{"speaker":"Robert","startTime":559.259,"endTime":559.524,"body":"about"},{"speaker":"Robert","startTime":559.524,"endTime":559.974,"body":"money."},{"speaker":"Robert","startTime":560.044,"endTime":560.134,"body":"Right."},{"speaker":"Robert","startTime":560.286,"endTime":560.406,"body":"How"},{"speaker":"Robert","startTime":560.406,"endTime":560.646,"body":"much"},{"speaker":"Robert","startTime":560.646,"endTime":560.946,"body":"do"},{"speaker":"Robert","startTime":560.946,"endTime":561.096,"body":"you"},{"speaker":"Robert","startTime":561.096,"endTime":561.486,"body":"charge"},{"speaker":"Robert","startTime":561.491,"endTime":561.696,"body":"to"},{"speaker":"Robert","startTime":561.696,"endTime":561.966,"body":"clean"},{"speaker":"Robert","startTime":561.966,"endTime":562.026,"body":"a"},{"speaker":"Robert","startTime":562.026,"endTime":562.386,"body":"drain"},{"speaker":"Robert","startTime":562.386,"endTime":562.566,"body":"or"},{"speaker":"Robert","startTime":562.996,"endTime":563.156,"body":"whatever"},{"speaker":"Robert","startTime":563.161,"endTime":563.286,"body":"like"},{"speaker":"Robert","startTime":563.286,"endTime":563.706,"body":"that."},{"speaker":"Robert","startTime":563.897,"endTime":564.167,"body":"And"},{"speaker":"Robert","startTime":564.167,"endTime":564.287,"body":"it"},{"speaker":"Robert","startTime":564.287,"endTime":564.737,"body":"wasn't,"},{"speaker":"Robert","startTime":564.767,"endTime":564.917,"body":"it"},{"speaker":"Robert","startTime":564.917,"endTime":565.097,"body":"was"},{"speaker":"Robert","startTime":565.097,"endTime":565.607,"body":"time"},{"speaker":"Robert","startTime":565.687,"endTime":566.047,"body":"because"},{"speaker":"Robert","startTime":566.047,"endTime":566.197,"body":"we"},{"speaker":"Robert","startTime":566.197,"endTime":566.557,"body":"found"},{"speaker":"Robert","startTime":566.557,"endTime":566.797,"body":"out"},{"speaker":"Robert","startTime":566.797,"endTime":567.007,"body":"that"},{"speaker":"Robert","startTime":567.007,"endTime":567.307,"body":"most"},{"speaker":"Robert","startTime":567.307,"endTime":567.637,"body":"people"},{"speaker":"Robert","startTime":567.637,"endTime":567.997,"body":"wanted"},{"speaker":"Robert","startTime":567.997,"endTime":568.117,"body":"to"},{"speaker":"Robert","startTime":568.117,"endTime":568.537,"body":"know"},{"speaker":"Robert","startTime":568.694,"endTime":568.758,"body":"I"},{"speaker":"Robert","startTime":568.758,"endTime":568.938,"body":"got"},{"speaker":"Robert","startTime":568.938,"endTime":569.268,"body":"something"},{"speaker":"Robert","startTime":569.268,"endTime":569.508,"body":"going"},{"speaker":"Robert","startTime":569.508,"endTime":569.628,"body":"on"},{"speaker":"Robert","startTime":569.633,"endTime":569.718,"body":"in"},{"speaker":"Robert","startTime":569.718,"endTime":569.808,"body":"my"},{"speaker":"Robert","startTime":569.808,"endTime":570.228,"body":"house"},{"speaker":"Robert","startTime":570.228,"endTime":570.798,"body":"now"},{"speaker":"Robert","startTime":570.858,"endTime":570.948,"body":"I"},{"speaker":"Robert","startTime":570.948,"endTime":571.218,"body":"want"},{"speaker":"Robert","startTime":571.218,"endTime":571.308,"body":"you"},{"speaker":"Robert","startTime":571.308,"endTime":571.428,"body":"to"},{"speaker":"Robert","startTime":571.428,"endTime":571.608,"body":"be"},{"speaker":"Robert","startTime":571.608,"endTime":571.968,"body":"here."},{"speaker":"Robert","startTime":571.968,"endTime":572.268,"body":"When"},{"speaker":"Robert","startTime":572.268,"endTime":572.448,"body":"can"},{"speaker":"Robert","startTime":572.448,"endTime":572.538,"body":"you"},{"speaker":"Robert","startTime":572.543,"endTime":572.718,"body":"be"},{"speaker":"Robert","startTime":572.718,"endTime":573.018,"body":"here?"},{"speaker":"Robert","startTime":573.018,"endTime":573.168,"body":"And"},{"speaker":"Robert","startTime":573.173,"endTime":573.318,"body":"so"},{"speaker":"Robert","startTime":573.318,"endTime":573.468,"body":"what"},{"speaker":"Robert","startTime":573.468,"endTime":573.588,"body":"we"},{"speaker":"Robert","startTime":573.593,"endTime":573.768,"body":"did"},{"speaker":"Robert","startTime":573.768,"endTime":573.978,"body":"was"},{"speaker":"Robert","startTime":573.978,"endTime":574.098,"body":"we"},{"speaker":"Robert","startTime":574.098,"endTime":574.668,"body":"guaranteed"},{"speaker":"Robert","startTime":574.673,"endTime":574.932,"body":"that"},{"speaker":"Robert","startTime":575.052,"endTime":575.172,"body":"we"},{"speaker":"Robert","startTime":575.177,"endTime":575.622,"body":"guaranteed"},{"speaker":"Robert","startTime":575.622,"endTime":575.682,"body":"to"},{"speaker":"Robert","startTime":575.687,"endTime":575.802,"body":"be"},{"speaker":"Robert","startTime":575.802,"endTime":576.012,"body":"on"},{"speaker":"Robert","startTime":576.017,"endTime":576.312,"body":"time"},{"speaker":"Robert","startTime":576.312,"endTime":576.492,"body":"or"},{"speaker":"Robert","startTime":576.702,"endTime":576.942,"body":"we're"},{"speaker":"Robert","startTime":576.942,"endTime":577.182,"body":"set,"},{"speaker":"Robert","startTime":577.302,"endTime":577.512,"body":"we're"},{"speaker":"Robert","startTime":577.512,"endTime":577.542,"body":"a"},{"speaker":"Robert","startTime":577.542,"endTime":577.812,"body":"minute"},{"speaker":"Robert","startTime":577.812,"endTime":578.052,"body":"late,"},{"speaker":"Robert","startTime":578.052,"endTime":578.172,"body":"you"},{"speaker":"Robert","startTime":578.172,"endTime":578.322,"body":"get"},{"speaker":"Robert","startTime":578.322,"endTime":578.952,"body":"$15"},{"speaker":"Robert","startTime":578.952,"endTime":579.072,"body":"off"},{"speaker":"Robert","startTime":579.072,"endTime":579.162,"body":"the"},{"speaker":"Robert","startTime":579.162,"endTime":579.462,"body":"call."},{"speaker":"Robert","startTime":579.462,"endTime":579.612,"body":"We"},{"speaker":"Robert","startTime":579.612,"endTime":579.792,"body":"over"},{"speaker":"Robert","startTime":579.792,"endTime":580.092,"body":"15"},{"speaker":"Robert","startTime":580.092,"endTime":580.362,"body":"minutes"},{"speaker":"Robert","startTime":580.362,"endTime":580.632,"body":"late"},{"speaker":"Robert","startTime":580.902,"endTime":581.232,"body":"calls"},{"speaker":"Robert","startTime":581.232,"endTime":581.442,"body":"on"},{"speaker":"Robert","startTime":581.442,"endTime":581.652,"body":"us,"},{"speaker":"Robert","startTime":581.652,"endTime":581.772,"body":"and"},{"speaker":"Robert","startTime":581.772,"endTime":581.982,"body":"we'll,"},{"speaker":"Robert","startTime":582.037,"endTime":582.247,"body":"do"},{"speaker":"Robert","startTime":582.252,"endTime":582.397,"body":"all"},{"speaker":"Robert","startTime":582.397,"endTime":582.457,"body":"the"},{"speaker":"Robert","startTime":582.457,"endTime":582.637,"body":"work"},{"speaker":"Robert","startTime":582.637,"endTime":582.787,"body":"for"},{"speaker":"Robert","startTime":582.787,"endTime":583.057,"body":"free"},{"speaker":"Robert","startTime":583.165,"endTime":583.555,"body":"and"},{"speaker":"Robert","startTime":583.692,"endTime":584.112,"body":"totally"},{"speaker":"Robert","startTime":584.112,"endTime":584.562,"body":"change"},{"speaker":"Robert","startTime":584.562,"endTime":584.652,"body":"the"},{"speaker":"Robert","startTime":584.652,"endTime":584.922,"body":"whole"},{"speaker":"Robert","startTime":584.927,"endTime":585.522,"body":"dynamics."},{"speaker":"Robert","startTime":585.522,"endTime":585.612,"body":"And"},{"speaker":"Robert","startTime":585.612,"endTime":585.702,"body":"then"},{"speaker":"Robert","startTime":585.702,"endTime":585.852,"body":"we"},{"speaker":"Robert","startTime":585.852,"endTime":586.152,"body":"worked"},{"speaker":"Robert","startTime":586.152,"endTime":586.482,"body":"in"},{"speaker":"Robert","startTime":586.602,"endTime":586.992,"body":"hvac,"},{"speaker":"Robert","startTime":586.992,"endTime":587.112,"body":"we"},{"speaker":"Robert","startTime":587.112,"endTime":587.442,"body":"worked"},{"speaker":"Robert","startTime":587.442,"endTime":587.682,"body":"in"},{"speaker":"Robert","startTime":587.682,"endTime":588.162,"body":"plumbing,"},{"speaker":"Robert","startTime":588.162,"endTime":588.312,"body":"we"},{"speaker":"Robert","startTime":588.312,"endTime":588.612,"body":"worked"},{"speaker":"Robert","startTime":588.612,"endTime":588.702,"body":"in"},{"speaker":"Robert","startTime":588.702,"endTime":589.482,"body":"electrical."},{"speaker":"Robert","startTime":589.482,"endTime":589.662,"body":"I've"},{"speaker":"Robert","startTime":589.662,"endTime":589.932,"body":"worked"},{"speaker":"Robert","startTime":589.932,"endTime":590.142,"body":"in"},{"speaker":"Robert","startTime":590.142,"endTime":590.742,"body":"remodeling"},{"speaker":"Robert","startTime":591.072,"endTime":591.372,"body":"all,"},{"speaker":"Robert","startTime":591.377,"endTime":591.462,"body":"the"},{"speaker":"Robert","startTime":591.462,"endTime":591.762,"body":"different"},{"speaker":"Robert","startTime":591.762,"endTime":592.152,"body":"trades"},{"speaker":"Robert","startTime":592.152,"endTime":592.362,"body":"all"},{"speaker":"Robert","startTime":592.367,"endTime":592.542,"body":"over"},{"speaker":"Robert","startTime":592.542,"endTime":592.602,"body":"the"},{"speaker":"Robert","startTime":592.602,"endTime":592.932,"body":"place."},{"speaker":"Robert","startTime":592.932,"endTime":593.112,"body":"So"},{"speaker":"Robert","startTime":593.117,"endTime":593.352,"body":"yeah,"},{"speaker":"Robert","startTime":593.456,"endTime":593.666,"body":"and"},{"speaker":"Robert","startTime":593.666,"endTime":593.846,"body":"I've"},{"speaker":"Robert","startTime":593.846,"endTime":594.059,"body":"built"},{"speaker":"Robert","startTime":594.224,"endTime":594.309,"body":"I've"},{"speaker":"Robert","startTime":594.309,"endTime":594.549,"body":"worked"},{"speaker":"Robert","startTime":594.549,"endTime":594.639,"body":"in"},{"speaker":"Robert","startTime":594.639,"endTime":594.879,"body":"about"},{"speaker":"Robert","startTime":594.879,"endTime":595.269,"body":"200"},{"speaker":"Robert","startTime":595.274,"endTime":595.539,"body":"different"},{"speaker":"Robert","startTime":595.539,"endTime":596.139,"body":"industries"},{"speaker":"Robert","startTime":596.139,"endTime":596.289,"body":"all"},{"speaker":"Robert","startTime":596.289,"endTime":596.499,"body":"over"},{"speaker":"Robert","startTime":596.499,"endTime":596.649,"body":"the"},{"speaker":"Robert","startTime":597.099,"endTime":597.609,"body":"planet."},{"speaker":"Robert","startTime":597.609,"endTime":597.892,"body":"And"},{"speaker":"Robert","startTime":597.892,"endTime":598.132,"body":"I've"},{"speaker":"Robert","startTime":598.132,"endTime":598.312,"body":"got"},{"speaker":"Robert","startTime":598.412,"endTime":598.772,"body":"add"},{"speaker":"Robert","startTime":598.942,"endTime":599.572,"body":"severely"},{"speaker":"Robert","startTime":600.022,"endTime":600.232,"body":"and"},{"speaker":"Robert","startTime":600.232,"endTime":600.322,"body":"so"},{"speaker":"Robert","startTime":600.322,"endTime":600.412,"body":"I"},{"speaker":"Robert","startTime":600.412,"endTime":600.592,"body":"get"},{"speaker":"Robert","startTime":600.592,"endTime":600.982,"body":"bored"},{"speaker":"Robert","startTime":600.987,"endTime":601.252,"body":"really"},{"speaker":"Robert","startTime":601.252,"endTime":601.732,"body":"easy."},{"speaker":"Robert","startTime":601.732,"endTime":602.032,"body":"So"},{"speaker":"Robert","startTime":602.032,"endTime":602.152,"body":"it"},{"speaker":"Robert","startTime":602.152,"endTime":602.272,"body":"was"},{"speaker":"Robert","startTime":602.277,"endTime":602.572,"body":"like"},{"speaker":"Robert","startTime":602.833,"endTime":602.962,"body":"I'd"},{"speaker":"Robert","startTime":602.962,"endTime":603.112,"body":"sit"},{"speaker":"Robert","startTime":603.112,"endTime":603.232,"body":"there."},{"speaker":"Robert","startTime":603.232,"endTime":603.862,"body":"Okay."},{"speaker":"Robert","startTime":603.942,"endTime":604.182,"body":"I"},{"speaker":"Robert","startTime":604.182,"endTime":604.482,"body":"nailed"},{"speaker":"Robert","startTime":604.482,"endTime":604.662,"body":"that"},{"speaker":"Robert","startTime":604.662,"endTime":604.942,"body":"one."},{"speaker":"Robert","startTime":605.232,"endTime":605.502,"body":"Let's"},{"speaker":"Robert","startTime":605.502,"endTime":605.622,"body":"go"},{"speaker":"Robert","startTime":605.622,"endTime":605.802,"body":"do"},{"speaker":"Robert","startTime":605.802,"endTime":606.072,"body":"another"},{"speaker":"Robert","startTime":606.072,"endTime":606.312,"body":"one"},{"speaker":"Robert","startTime":606.642,"endTime":607.062,"body":"and"},{"speaker":"Robert","startTime":607.272,"endTime":607.452,"body":"let's"},{"speaker":"Robert","startTime":607.452,"endTime":607.602,"body":"go"},{"speaker":"Robert","startTime":607.602,"endTime":607.752,"body":"do"},{"speaker":"Robert","startTime":607.752,"endTime":607.992,"body":"these"},{"speaker":"Robert","startTime":607.992,"endTime":608.382,"body":"guys."},{"speaker":"Robert","startTime":608.382,"endTime":608.502,"body":"And"},{"speaker":"Robert","startTime":608.507,"endTime":608.562,"body":"it"},{"speaker":"Robert","startTime":608.562,"endTime":608.652,"body":"was"},{"speaker":"Robert","startTime":608.652,"endTime":608.712,"body":"a"},{"speaker":"Robert","startTime":608.712,"endTime":608.982,"body":"lot"},{"speaker":"Robert","startTime":608.982,"endTime":609.192,"body":"more"},{"speaker":"Robert","startTime":609.192,"endTime":609.612,"body":"fun."},{"speaker":"Robert","startTime":609.612,"endTime":609.822,"body":"And"},{"speaker":"Robert","startTime":610.18,"endTime":610.242,"body":"I"},{"speaker":"Robert","startTime":610.272,"endTime":610.482,"body":"built"},{"speaker":"Robert","startTime":610.482,"endTime":610.782,"body":"several"},{"speaker":"Robert","startTime":610.782,"endTime":611.352,"body":"companies"},{"speaker":"Robert","startTime":611.352,"endTime":611.472,"body":"and"},{"speaker":"Robert","startTime":611.472,"endTime":611.802,"body":"sold"},{"speaker":"Robert","startTime":611.802,"endTime":611.952,"body":"them"},{"speaker":"Robert","startTime":611.952,"endTime":612.132,"body":"and"},{"speaker":"Robert","startTime":612.132,"endTime":612.402,"body":"things"},{"speaker":"Robert","startTime":612.402,"endTime":612.522,"body":"like"},{"speaker":"Robert","startTime":612.522,"endTime":612.792,"body":"that."},{"speaker":"Robert","startTime":612.797,"endTime":613.002,"body":"But"},{"speaker":"Robert","startTime":613.002,"endTime":613.392,"body":"anyways,"},{"speaker":"Robert","startTime":613.392,"endTime":613.662,"body":"so"},{"speaker":"Robert","startTime":613.778,"endTime":613.919,"body":"and"},{"speaker":"Robert","startTime":613.919,"endTime":614.099,"body":"then"},{"speaker":"Robert","startTime":614.099,"endTime":614.279,"body":"when"},{"speaker":"Robert","startTime":614.279,"endTime":614.399,"body":"I"},{"speaker":"Robert","startTime":614.399,"endTime":614.579,"body":"met"},{"speaker":"Robert","startTime":614.579,"endTime":615.089,"body":"Ryan,"},{"speaker":"Robert","startTime":615.137,"endTime":615.347,"body":"We"},{"speaker":"Robert","startTime":615.347,"endTime":615.792,"body":"were"},{"speaker":"Robert","startTime":615.869,"endTime":616.066,"body":"we,"},{"speaker":"Robert","startTime":616.066,"endTime":616.216,"body":"were"},{"speaker":"Robert","startTime":616.216,"endTime":616.366,"body":"in"},{"speaker":"Robert","startTime":616.366,"endTime":616.486,"body":"a"},{"speaker":"Robert","startTime":616.486,"endTime":616.876,"body":"mutual"},{"speaker":"Robert","startTime":616.876,"endTime":617.446,"body":"business"},{"speaker":"Robert","startTime":617.686,"endTime":618.046,"body":"and,"},{"speaker":"Robert","startTime":618.046,"endTime":618.196,"body":"we"},{"speaker":"Robert","startTime":618.196,"endTime":618.466,"body":"started"},{"speaker":"Robert","startTime":618.466,"endTime":618.976,"body":"talking."},{"speaker":"Robert","startTime":618.976,"endTime":619.096,"body":"And"},{"speaker":"Robert","startTime":619.096,"endTime":619.276,"body":"then"},{"speaker":"Robert","startTime":619.276,"endTime":619.456,"body":"when"},{"speaker":"Robert","startTime":619.456,"endTime":619.606,"body":"I"},{"speaker":"Robert","startTime":619.606,"endTime":619.906,"body":"saw"},{"speaker":"Robert","startTime":619.906,"endTime":620.206,"body":"this"},{"speaker":"Robert","startTime":620.206,"endTime":620.896,"body":"business,"},{"speaker":"Robert","startTime":620.96,"endTime":621.11,"body":"it"},{"speaker":"Robert","startTime":621.11,"endTime":621.35,"body":"was"},{"speaker":"Robert","startTime":621.35,"endTime":621.5,"body":"just"},{"speaker":"Robert","startTime":621.5,"endTime":621.8,"body":"something"},{"speaker":"Robert","startTime":621.805,"endTime":621.89,"body":"that"},{"speaker":"Robert","startTime":621.89,"endTime":622.04,"body":"was"},{"speaker":"Robert","startTime":622.04,"endTime":622.82,"body":"fascinating"},{"speaker":"Robert","startTime":622.82,"endTime":622.97,"body":"to"},{"speaker":"Robert","startTime":622.97,"endTime":623.21,"body":"me"},{"speaker":"Robert","startTime":623.215,"endTime":623.54,"body":"because"},{"speaker":"Robert","startTime":623.54,"endTime":623.57,"body":"I"},{"speaker":"Robert","startTime":623.57,"endTime":623.66,"body":"was"},{"speaker":"Robert","startTime":623.66,"endTime":623.87,"body":"sitting"},{"speaker":"Robert","startTime":623.87,"endTime":624.02,"body":"there"},{"speaker":"Robert","startTime":624.02,"endTime":624.38,"body":"going,"},{"speaker":"Robert","startTime":624.385,"endTime":624.5,"body":"I"},{"speaker":"Robert","startTime":624.5,"endTime":624.62,"body":"was"},{"speaker":"Robert","startTime":624.62,"endTime":624.92,"body":"looking"},{"speaker":"Robert","startTime":624.925,"endTime":625.37,"body":"around"},{"speaker":"Robert","startTime":625.37,"endTime":625.46,"body":"and"},{"speaker":"Robert","startTime":625.465,"endTime":625.61,"body":"we're"},{"speaker":"Robert","startTime":625.61,"endTime":625.85,"body":"going"},{"speaker":"Robert","startTime":625.85,"endTime":626.18,"body":"like,"},{"speaker":"Robert","startTime":626.302,"endTime":626.572,"body":"Wow,"},{"speaker":"Robert","startTime":626.572,"endTime":626.842,"body":"what's"},{"speaker":"Robert","startTime":626.842,"endTime":627.272,"body":"wrong?"},{"speaker":"Robert","startTime":627.423,"endTime":627.753,"body":"What's"},{"speaker":"Robert","startTime":627.753,"endTime":627.993,"body":"going"},{"speaker":"Robert","startTime":627.993,"endTime":628.413,"body":"on"},{"speaker":"Robert","startTime":628.413,"endTime":628.693,"body":"with"},{"speaker":"Robert","startTime":628.817,"endTime":629.267,"body":"customer"},{"speaker":"Robert","startTime":629.272,"endTime":629.837,"body":"experience"},{"speaker":"Robert","startTime":629.837,"endTime":629.927,"body":"and"},{"speaker":"Robert","startTime":629.932,"endTime":630.317,"body":"customer"},{"speaker":"Robert","startTime":630.317,"endTime":630.882,"body":"service?"},{"speaker":"Robert","startTime":630.932,"endTime":631.109,"body":"And,"},{"speaker":"Robert","startTime":631.109,"endTime":631.169,"body":"the"},{"speaker":"Robert","startTime":631.169,"endTime":631.522,"body":"truth"},{"speaker":"Robert","startTime":631.589,"endTime":631.808,"body":"was"},{"speaker":"Robert","startTime":631.808,"endTime":632.048,"body":"that"},{"speaker":"Robert","startTime":632.048,"endTime":632.528,"body":"especially"},{"speaker":"Robert","startTime":632.528,"endTime":632.828,"body":"from"},{"speaker":"Robert","startTime":632.828,"endTime":633.068,"body":"what"},{"speaker":"Robert","startTime":633.068,"endTime":633.308,"body":"we"},{"speaker":"Robert","startTime":633.308,"endTime":633.828,"body":"do"},{"speaker":"Robert","startTime":633.929,"endTime":634.199,"body":"there's"},{"speaker":"Robert","startTime":634.199,"endTime":634.409,"body":"a"},{"speaker":"Robert","startTime":634.409,"endTime":634.709,"body":"lot"},{"speaker":"Robert","startTime":634.709,"endTime":634.769,"body":"of"},{"speaker":"Robert","startTime":634.769,"endTime":635.129,"body":"missing"},{"speaker":"Robert","startTime":635.129,"endTime":635.759,"body":"pieces"},{"speaker":"Robert","startTime":636.201,"endTime":636.509,"body":"because"},{"speaker":"Robert","startTime":636.509,"endTime":636.659,"body":"we"},{"speaker":"Robert","startTime":636.659,"endTime":637.049,"body":"believe"},{"speaker":"Robert","startTime":637.049,"endTime":637.229,"body":"in"},{"speaker":"Robert","startTime":637.229,"endTime":637.559,"body":"building"},{"speaker":"Robert","startTime":637.559,"endTime":638.459,"body":"relationships"},{"speaker":"Robert","startTime":638.843,"endTime":638.939,"body":"if"},{"speaker":"Robert","startTime":638.939,"endTime":639.299,"body":"people"},{"speaker":"Robert","startTime":639.299,"endTime":639.689,"body":"really"},{"speaker":"Robert","startTime":639.689,"endTime":639.929,"body":"wanna"},{"speaker":"Robert","startTime":639.929,"endTime":640.139,"body":"be"},{"speaker":"Robert","startTime":640.139,"endTime":640.979,"body":"successful,"},{"speaker":"Robert","startTime":641.339,"endTime":641.849,"body":"super"},{"speaker":"Robert","startTime":641.849,"endTime":642.629,"body":"successful"},{"speaker":"Robert","startTime":642.629,"endTime":642.809,"body":"in"},{"speaker":"Robert","startTime":642.809,"endTime":642.899,"body":"the"},{"speaker":"Robert","startTime":643.019,"endTime":643.349,"body":"HVAC"},{"speaker":"Robert","startTime":643.349,"endTime":643.889,"body":"industry"},{"speaker":"Robert","startTime":643.889,"endTime":644.069,"body":"or"},{"speaker":"Robert","startTime":644.504,"endTime":644.849,"body":"any,"},{"speaker":"Robert","startTime":644.879,"endTime":645.299,"body":"home"},{"speaker":"Robert","startTime":645.299,"endTime":645.809,"body":"services"},{"speaker":"Robert","startTime":645.814,"endTime":646.349,"body":"business,"},{"speaker":"Robert","startTime":646.619,"endTime":646.859,"body":"it's"},{"speaker":"Robert","startTime":646.864,"endTime":647.279,"body":"really"},{"speaker":"Robert","startTime":647.279,"endTime":647.549,"body":"about"},{"speaker":"Robert","startTime":647.549,"endTime":647.879,"body":"building"},{"speaker":"Robert","startTime":647.879,"endTime":648.779,"body":"relationships."},{"speaker":"Robert","startTime":648.779,"endTime":648.959,"body":"It's"},{"speaker":"Robert","startTime":648.959,"endTime":649.319,"body":"not"},{"speaker":"Robert","startTime":649.319,"endTime":649.559,"body":"about"},{"speaker":"Robert","startTime":649.559,"endTime":650.459,"body":"transactions."},{"speaker":"Robert","startTime":650.789,"endTime":651.209,"body":"And"},{"speaker":"Robert","startTime":651.299,"endTime":651.629,"body":"so"},{"speaker":"Robert","startTime":651.629,"endTime":651.869,"body":"many"},{"speaker":"Robert","startTime":651.869,"endTime":652.289,"body":"people"},{"speaker":"Robert","startTime":652.294,"endTime":652.679,"body":"focus"},{"speaker":"Robert","startTime":652.684,"endTime":652.829,"body":"on"},{"speaker":"Robert","startTime":652.829,"endTime":652.889,"body":"the"},{"speaker":"Robert","startTime":652.889,"endTime":653.669,"body":"transactions,"},{"speaker":"Robert","startTime":653.669,"endTime":654.419,"body":"although"},{"speaker":"Robert","startTime":654.419,"endTime":654.629,"body":"they"},{"speaker":"Robert","startTime":654.634,"endTime":655.049,"body":"talk"},{"speaker":"Robert","startTime":655.049,"endTime":655.589,"body":"about"},{"speaker":"Robert","startTime":655.859,"endTime":656.789,"body":"relationships,"},{"speaker":"Robert","startTime":656.789,"endTime":656.939,"body":"but"},{"speaker":"Robert","startTime":656.939,"endTime":657.029,"body":"they"},{"speaker":"Robert","startTime":657.029,"endTime":657.209,"body":"pay"},{"speaker":"Robert","startTime":657.209,"endTime":657.419,"body":"lip"},{"speaker":"Robert","startTime":657.419,"endTime":657.839,"body":"service"},{"speaker":"Robert","startTime":657.839,"endTime":657.959,"body":"to"},{"speaker":"Robert","startTime":657.959,"endTime":658.139,"body":"it."},{"speaker":"Robert","startTime":658.199,"endTime":658.349,"body":"And"},{"speaker":"Robert","startTime":658.349,"endTime":658.469,"body":"we"},{"speaker":"Robert","startTime":658.469,"endTime":658.619,"body":"all"},{"speaker":"Robert","startTime":658.619,"endTime":658.859,"body":"know"},{"speaker":"Robert","startTime":658.859,"endTime":659.009,"body":"it"},{"speaker":"Robert","startTime":659.099,"endTime":659.549,"body":"because"},{"speaker":"Robert","startTime":659.549,"endTime":659.729,"body":"we"},{"speaker":"Robert","startTime":659.734,"endTime":659.969,"body":"buy"},{"speaker":"Robert","startTime":659.969,"endTime":660.269,"body":"those"},{"speaker":"Robert","startTime":660.269,"endTime":661.019,"body":"services"},{"speaker":"Robert","startTime":661.024,"endTime":661.109,"body":"and"},{"speaker":"Robert","startTime":661.109,"endTime":661.229,"body":"we're"},{"speaker":"Robert","startTime":661.229,"endTime":661.469,"body":"kind"},{"speaker":"Robert","startTime":661.469,"endTime":661.529,"body":"of"},{"speaker":"Robert","startTime":661.529,"endTime":661.929,"body":"going"},{"speaker":"Robert","startTime":662.309,"endTime":662.949,"body":"really"},{"speaker":"Robert","startTime":663.409,"endTime":663.849,"body":"like,"},{"speaker":"Robert","startTime":663.879,"endTime":664.059,"body":"you"},{"speaker":"Robert","startTime":664.079,"endTime":664.409,"body":"really"},{"speaker":"Robert","startTime":664.409,"endTime":664.649,"body":"want"},{"speaker":"Robert","startTime":664.654,"endTime":664.769,"body":"me"},{"speaker":"Robert","startTime":664.769,"endTime":664.889,"body":"to"},{"speaker":"Robert","startTime":664.889,"endTime":665.099,"body":"pay"},{"speaker":"Robert","startTime":665.104,"endTime":665.219,"body":"you"},{"speaker":"Robert","startTime":665.219,"endTime":665.459,"body":"more"},{"speaker":"Robert","startTime":665.464,"endTime":665.789,"body":"money"},{"speaker":"Robert","startTime":665.789,"endTime":665.909,"body":"for"},{"speaker":"Robert","startTime":665.909,"endTime":666.329,"body":"this?"},{"speaker":"Robert","startTime":666.659,"endTime":666.869,"body":"And"},{"speaker":"Robert","startTime":666.869,"endTime":667.169,"body":"it's"},{"speaker":"Robert","startTime":667.169,"endTime":667.769,"body":"something"},{"speaker":"Robert","startTime":667.774,"endTime":667.949,"body":"that"},{"speaker":"Robert","startTime":667.949,"endTime":668.249,"body":"I'm"},{"speaker":"Robert","startTime":668.254,"endTime":668.669,"body":"always"},{"speaker":"Robert","startTime":668.669,"endTime":669.539,"body":"fascinated"},{"speaker":"Robert","startTime":669.539,"endTime":669.689,"body":"at"},{"speaker":"Robert","startTime":669.694,"endTime":670.169,"body":"looking"},{"speaker":"Robert","startTime":670.169,"endTime":670.679,"body":"how,"},{"speaker":"Robert","startTime":670.919,"endTime":671.069,"body":"the"},{"speaker":"Robert","startTime":671.069,"endTime":671.939,"body":"dynamics"},{"speaker":"Robert","startTime":671.939,"endTime":672.119,"body":"of"},{"speaker":"Robert","startTime":672.119,"endTime":672.359,"body":"how"},{"speaker":"Robert","startTime":672.359,"endTime":672.959,"body":"businesses"},{"speaker":"Robert","startTime":672.964,"endTime":673.079,"body":"are"},{"speaker":"Robert","startTime":673.079,"endTime":673.439,"body":"grown."},{"speaker":"Robert","startTime":673.439,"endTime":673.529,"body":"And"},{"speaker":"Robert","startTime":673.529,"endTime":673.709,"body":"that's"},{"speaker":"Robert","startTime":673.714,"endTime":673.889,"body":"what"},{"speaker":"Robert","startTime":673.889,"endTime":674.159,"body":"I'm"},{"speaker":"Robert","startTime":674.159,"endTime":674.549,"body":"really,"},{"speaker":"Robert","startTime":674.909,"endTime":675.029,"body":"I"},{"speaker":"Robert","startTime":675.029,"endTime":675.569,"body":"appreciate"},{"speaker":"Robert","startTime":675.574,"endTime":675.749,"body":"you"},{"speaker":"Robert","startTime":675.779,"endTime":676.109,"body":"having"},{"speaker":"Robert","startTime":676.109,"endTime":676.259,"body":"us"},{"speaker":"Robert","startTime":676.259,"endTime":676.439,"body":"on"},{"speaker":"Robert","startTime":676.439,"endTime":676.769,"body":"here"},{"speaker":"Robert","startTime":676.769,"endTime":676.979,"body":"and"},{"speaker":"Robert","startTime":676.979,"endTime":677.339,"body":"stuff,"},{"speaker":"Robert","startTime":677.339,"endTime":677.519,"body":"and"},{"speaker":"Robert","startTime":677.759,"endTime":678.209,"body":"hopefully"},{"speaker":"Robert","startTime":678.214,"endTime":678.329,"body":"the"},{"speaker":"Robert","startTime":678.329,"endTime":678.629,"body":"things"},{"speaker":"Robert","startTime":678.629,"endTime":678.719,"body":"that"},{"speaker":"Robert","startTime":678.719,"endTime":678.839,"body":"we"},{"speaker":"Robert","startTime":678.839,"endTime":679.019,"body":"can"},{"speaker":"Robert","startTime":679.024,"endTime":679.589,"body":"share"},{"speaker":"Robert","startTime":679.956,"endTime":680.129,"body":"will"},{"speaker":"Robert","startTime":680.129,"endTime":680.399,"body":"help"},{"speaker":"Robert","startTime":680.786,"endTime":680.939,"body":"your"},{"speaker":"Robert","startTime":680.944,"endTime":681.479,"body":"audience."},{"speaker":"Evan Hoffman","startTime":681.839,"endTime":681.899,"body":"I"},{"speaker":"Evan Hoffman","startTime":681.904,"endTime":682.109,"body":"love"},{"speaker":"Evan Hoffman","startTime":682.109,"endTime":682.229,"body":"it."},{"speaker":"Evan Hoffman","startTime":682.709,"endTime":682.919,"body":"Well"},{"speaker":"Evan Hoffman","startTime":683.157,"endTime":683.279,"body":"and,"},{"speaker":"Evan Hoffman","startTime":683.279,"endTime":683.429,"body":"that"},{"speaker":"Evan Hoffman","startTime":683.549,"endTime":683.729,"body":"kind"},{"speaker":"Evan Hoffman","startTime":683.734,"endTime":683.789,"body":"of"},{"speaker":"Evan Hoffman","startTime":683.789,"endTime":684.059,"body":"sparks"},{"speaker":"Evan Hoffman","startTime":684.064,"endTime":684.119,"body":"a"},{"speaker":"Evan Hoffman","startTime":684.119,"endTime":684.449,"body":"question"},{"speaker":"Evan Hoffman","startTime":684.449,"endTime":684.629,"body":"right"},{"speaker":"Evan Hoffman","startTime":684.629,"endTime":684.929,"body":"away"},{"speaker":"Evan Hoffman","startTime":684.929,"endTime":685.079,"body":"in"},{"speaker":"Evan Hoffman","startTime":685.079,"endTime":685.439,"body":"terms"},{"speaker":"Evan Hoffman","startTime":685.444,"endTime":685.889,"body":"of"},{"speaker":"Evan Hoffman","startTime":685.968,"endTime":686.106,"body":"the"},{"speaker":"Evan Hoffman","startTime":686.111,"endTime":686.436,"body":"customer"},{"speaker":"Evan Hoffman","startTime":686.436,"endTime":686.886,"body":"journey,"},{"speaker":"Evan Hoffman","startTime":687.546,"endTime":687.786,"body":"right?"},{"speaker":"Evan Hoffman","startTime":687.927,"endTime":688.282,"body":"When"},{"speaker":"Evan Hoffman","startTime":688.402,"endTime":688.552,"body":"we"},{"speaker":"Evan Hoffman","startTime":688.552,"endTime":688.882,"body":"look"},{"speaker":"Evan Hoffman","startTime":688.887,"endTime":689.002,"body":"at."},{"speaker":"Evan Hoffman","startTime":689.546,"endTime":690.116,"body":"How"},{"speaker":"Evan Hoffman","startTime":690.146,"endTime":690.686,"body":"most"},{"speaker":"Evan Hoffman","startTime":690.686,"endTime":690.956,"body":"home"},{"speaker":"Evan Hoffman","startTime":690.956,"endTime":691.226,"body":"service"},{"speaker":"Evan Hoffman","startTime":691.506,"endTime":691.746,"body":"businesses"},{"speaker":"Evan Hoffman","startTime":691.746,"endTime":691.747,"body":"are"},{"speaker":"Evan Hoffman","startTime":691.752,"endTime":691.976,"body":"setting"},{"speaker":"Evan Hoffman","startTime":691.976,"endTime":692.336,"body":"themselves"},{"speaker":"Evan Hoffman","startTime":692.336,"endTime":692.486,"body":"up."},{"speaker":"Evan Hoffman","startTime":692.486,"endTime":692.816,"body":"Everyone"},{"speaker":"Evan Hoffman","startTime":692.816,"endTime":693.086,"body":"talks"},{"speaker":"Evan Hoffman","startTime":693.086,"endTime":693.386,"body":"about,"},{"speaker":"Evan Hoffman","startTime":693.386,"endTime":693.536,"body":"oh,"},{"speaker":"Evan Hoffman","startTime":693.536,"endTime":693.746,"body":"we"},{"speaker":"Evan Hoffman","startTime":693.746,"endTime":694.166,"body":"offer"},{"speaker":"Evan Hoffman","startTime":694.166,"endTime":694.286,"body":"an"},{"speaker":"Evan Hoffman","startTime":694.286,"endTime":694.886,"body":"exceptional"},{"speaker":"Evan Hoffman","startTime":694.886,"endTime":695.186,"body":"client"},{"speaker":"Evan Hoffman","startTime":695.186,"endTime":695.786,"body":"experience"},{"speaker":"Evan Hoffman","startTime":695.786,"endTime":695.935,"body":"and"},{"speaker":"Evan Hoffman","startTime":696.072,"endTime":696.252,"body":"we,"},{"speaker":"Evan Hoffman","startTime":696.252,"endTime":696.492,"body":"offer"},{"speaker":"Evan Hoffman","startTime":696.492,"endTime":696.702,"body":"good"},{"speaker":"Evan Hoffman","startTime":696.707,"endTime":697.182,"body":"customer"},{"speaker":"Evan Hoffman","startTime":697.187,"endTime":697.782,"body":"service."},{"speaker":"Evan Hoffman","startTime":697.782,"endTime":698.052,"body":"And"},{"speaker":"Evan Hoffman","startTime":698.382,"endTime":698.832,"body":"everyone"},{"speaker":"Evan Hoffman","startTime":698.832,"endTime":699.072,"body":"seems"},{"speaker":"Evan Hoffman","startTime":699.072,"endTime":699.162,"body":"to"},{"speaker":"Evan Hoffman","startTime":699.162,"endTime":699.342,"body":"have"},{"speaker":"Evan Hoffman","startTime":699.347,"endTime":699.432,"body":"the"},{"speaker":"Evan Hoffman","startTime":699.432,"endTime":699.732,"body":"same"},{"speaker":"Evan Hoffman","startTime":699.732,"endTime":700.122,"body":"value"},{"speaker":"Evan Hoffman","startTime":700.127,"endTime":700.812,"body":"proposition."},{"speaker":"Evan Hoffman","startTime":700.812,"endTime":700.992,"body":"There's"},{"speaker":"Evan Hoffman","startTime":700.992,"endTime":701.292,"body":"very"},{"speaker":"Evan Hoffman","startTime":701.292,"endTime":701.532,"body":"few"},{"speaker":"Evan Hoffman","startTime":701.532,"endTime":701.712,"body":"that"},{"speaker":"Evan Hoffman","startTime":701.712,"endTime":701.922,"body":"really"},{"speaker":"Evan Hoffman","startTime":701.922,"endTime":702.072,"body":"try"},{"speaker":"Evan Hoffman","startTime":702.072,"endTime":702.162,"body":"to"},{"speaker":"Evan Hoffman","startTime":702.162,"endTime":702.552,"body":"separate"},{"speaker":"Evan Hoffman","startTime":702.557,"endTime":703.002,"body":"themselves"},{"speaker":"Evan Hoffman","startTime":703.002,"endTime":703.182,"body":"in"},{"speaker":"Evan Hoffman","startTime":703.187,"endTime":703.332,"body":"that"},{"speaker":"Evan Hoffman","startTime":703.332,"endTime":703.752,"body":"arena."},{"speaker":"Evan Hoffman","startTime":703.918,"endTime":704.368,"body":"So"},{"speaker":"Evan Hoffman","startTime":704.428,"endTime":704.638,"body":"in"},{"speaker":"Evan Hoffman","startTime":704.638,"endTime":704.818,"body":"your"},{"speaker":"Evan Hoffman","startTime":704.818,"endTime":705.418,"body":"experience,"},{"speaker":"Evan Hoffman","startTime":705.478,"endTime":705.628,"body":"and"},{"speaker":"Evan Hoffman","startTime":705.628,"endTime":705.778,"body":"you"},{"speaker":"Evan Hoffman","startTime":705.778,"endTime":705.988,"body":"kind"},{"speaker":"Evan Hoffman","startTime":705.993,"endTime":706.048,"body":"of"},{"speaker":"Evan Hoffman","startTime":706.048,"endTime":706.378,"body":"alluded"},{"speaker":"Evan Hoffman","startTime":706.378,"endTime":706.468,"body":"to"},{"speaker":"Evan Hoffman","startTime":706.468,"endTime":706.528,"body":"a"},{"speaker":"Evan Hoffman","startTime":706.528,"endTime":706.738,"body":"few"},{"speaker":"Evan Hoffman","startTime":706.743,"endTime":706.858,"body":"of"},{"speaker":"Evan Hoffman","startTime":706.858,"endTime":706.918,"body":"'em"},{"speaker":"Evan Hoffman","startTime":706.918,"endTime":707.098,"body":"right"},{"speaker":"Evan Hoffman","startTime":707.098,"endTime":707.458,"body":"now,"},{"speaker":"Evan Hoffman","startTime":707.698,"endTime":708.148,"body":"Robert,"},{"speaker":"Evan Hoffman","startTime":708.208,"endTime":708.508,"body":"but"},{"speaker":"Evan Hoffman","startTime":708.585,"endTime":708.765,"body":"and"},{"speaker":"Evan Hoffman","startTime":708.765,"endTime":708.885,"body":"this"},{"speaker":"Evan Hoffman","startTime":708.885,"endTime":709.065,"body":"is"},{"speaker":"Evan Hoffman","startTime":709.125,"endTime":709.305,"body":"for"},{"speaker":"Evan Hoffman","startTime":709.305,"endTime":709.545,"body":"both"},{"speaker":"Evan Hoffman","startTime":709.545,"endTime":709.635,"body":"of"},{"speaker":"Evan Hoffman","startTime":709.635,"endTime":709.725,"body":"you"},{"speaker":"Evan Hoffman","startTime":709.725,"endTime":709.815,"body":"to"},{"speaker":"Evan Hoffman","startTime":709.815,"endTime":710.205,"body":"answer"},{"speaker":"Evan Hoffman","startTime":710.205,"endTime":710.445,"body":"cuz"},{"speaker":"Evan Hoffman","startTime":710.445,"endTime":710.655,"body":"both"},{"speaker":"Evan Hoffman","startTime":710.655,"endTime":710.745,"body":"of"},{"speaker":"Evan Hoffman","startTime":710.745,"endTime":710.835,"body":"you"},{"speaker":"Evan Hoffman","startTime":710.835,"endTime":710.925,"body":"are"},{"speaker":"Evan Hoffman","startTime":710.925,"endTime":711.015,"body":"in"},{"speaker":"Evan Hoffman","startTime":711.015,"endTime":711.165,"body":"this"},{"speaker":"Evan Hoffman","startTime":711.165,"endTime":711.585,"body":"space."},{"speaker":"Evan Hoffman","startTime":711.708,"endTime":712.008,"body":"But"},{"speaker":"Evan Hoffman","startTime":712.128,"endTime":712.368,"body":"when"},{"speaker":"Evan Hoffman","startTime":712.368,"endTime":712.458,"body":"it"},{"speaker":"Evan Hoffman","startTime":712.458,"endTime":712.758,"body":"comes"},{"speaker":"Evan Hoffman","startTime":712.763,"endTime":713.028,"body":"to"},{"speaker":"Evan Hoffman","startTime":713.058,"endTime":713.598,"body":"truly"},{"speaker":"Evan Hoffman","startTime":713.598,"endTime":714.108,"body":"separating"},{"speaker":"Evan Hoffman","startTime":714.108,"endTime":714.558,"body":"yourselves"},{"speaker":"Evan Hoffman","startTime":714.558,"endTime":714.798,"body":"from"},{"speaker":"Evan Hoffman","startTime":714.803,"endTime":715.458,"body":"competitors"},{"speaker":"Evan Hoffman","startTime":715.458,"endTime":715.548,"body":"in"},{"speaker":"Evan Hoffman","startTime":715.553,"endTime":715.848,"body":"terms"},{"speaker":"Evan Hoffman","startTime":715.848,"endTime":715.968,"body":"of"},{"speaker":"Evan Hoffman","startTime":715.973,"endTime":716.478,"body":"value"},{"speaker":"Evan Hoffman","startTime":716.478,"endTime":717.078,"body":"upfront,"},{"speaker":"Evan Hoffman","startTime":717.378,"endTime":717.618,"body":"how"},{"speaker":"Evan Hoffman","startTime":717.618,"endTime":717.768,"body":"is"},{"speaker":"Evan Hoffman","startTime":717.768,"endTime":717.858,"body":"it"},{"speaker":"Evan Hoffman","startTime":717.858,"endTime":717.948,"body":"that"},{"speaker":"Evan Hoffman","startTime":717.948,"endTime":718.068,"body":"you"},{"speaker":"Evan Hoffman","startTime":718.068,"endTime":718.218,"body":"can"},{"speaker":"Evan Hoffman","startTime":718.223,"endTime":718.428,"body":"do"},{"speaker":"Evan Hoffman","startTime":718.428,"endTime":718.758,"body":"that"},{"speaker":"Evan Hoffman","startTime":718.818,"endTime":719.358,"body":"before"},{"speaker":"Evan Hoffman","startTime":719.358,"endTime":719.478,"body":"the"},{"speaker":"Evan Hoffman","startTime":719.478,"endTime":719.748,"body":"phone"},{"speaker":"Evan Hoffman","startTime":719.753,"endTime":719.988,"body":"even"},{"speaker":"Evan Hoffman","startTime":719.988,"endTime":720.378,"body":"rings?"},{"speaker":"Robert","startTime":720.565,"endTime":720.865,"body":"Well,"},{"speaker":"Robert","startTime":720.865,"endTime":721.015,"body":"if"},{"speaker":"Robert","startTime":721.015,"endTime":721.165,"body":"you're"},{"speaker":"Robert","startTime":721.165,"endTime":721.375,"body":"gonna"},{"speaker":"Robert","startTime":721.375,"endTime":721.615,"body":"look"},{"speaker":"Robert","startTime":721.62,"endTime":721.795,"body":"at"},{"speaker":"Robert","startTime":721.795,"endTime":721.855,"body":"it"},{"speaker":"Robert","startTime":721.855,"endTime":722.065,"body":"from"},{"speaker":"Robert","startTime":722.065,"endTime":722.125,"body":"a"},{"speaker":"Robert","startTime":722.125,"endTime":722.785,"body":"standpoint"},{"speaker":"Robert","startTime":722.785,"endTime":722.875,"body":"of"},{"speaker":"Robert","startTime":722.875,"endTime":723.265,"body":"value,"},{"speaker":"Robert","startTime":723.265,"endTime":723.445,"body":"then"},{"speaker":"Robert","startTime":723.445,"endTime":723.565,"body":"you"},{"speaker":"Robert","startTime":723.565,"endTime":723.775,"body":"gotta"},{"speaker":"Robert","startTime":723.775,"endTime":723.985,"body":"look"},{"speaker":"Robert","startTime":723.985,"endTime":724.075,"body":"at"},{"speaker":"Robert","startTime":724.075,"endTime":724.255,"body":"what"},{"speaker":"Robert","startTime":724.255,"endTime":724.375,"body":"your"},{"speaker":"Robert","startTime":724.375,"endTime":724.675,"body":"comp"},{"speaker":"Robert","startTime":724.705,"endTime":725.425,"body":"competitors"},{"speaker":"Robert","startTime":725.425,"endTime":725.515,"body":"are"},{"speaker":"Robert","startTime":725.515,"endTime":725.815,"body":"really"},{"speaker":"Robert","startTime":725.815,"endTime":726.205,"body":"doing."},{"speaker":"Robert","startTime":726.205,"endTime":726.325,"body":"And"},{"speaker":"Robert","startTime":726.325,"endTime":726.475,"body":"I'll"},{"speaker":"Robert","startTime":726.475,"endTime":726.655,"body":"go"},{"speaker":"Robert","startTime":726.655,"endTime":726.895,"body":"back"},{"speaker":"Robert","startTime":726.9,"endTime":727.015,"body":"to"},{"speaker":"Robert","startTime":727.015,"endTime":727.255,"body":"one"},{"speaker":"Robert","startTime":727.345,"endTime":727.49,"body":"that"},{"speaker":"Robert","startTime":727.49,"endTime":727.73,"body":"one"},{"speaker":"Robert","startTime":727.735,"endTime":728.48,"body":"example,"},{"speaker":"Robert","startTime":728.93,"endTime":729.2,"body":"One"},{"speaker":"Robert","startTime":729.2,"endTime":729.26,"body":"of"},{"speaker":"Robert","startTime":729.26,"endTime":729.38,"body":"the"},{"speaker":"Robert","startTime":729.38,"endTime":729.71,"body":"things"},{"speaker":"Robert","startTime":729.89,"endTime":730.01,"body":"is,"},{"speaker":"Robert","startTime":730.01,"endTime":730.19,"body":"we"},{"speaker":"Robert","startTime":730.19,"endTime":730.55,"body":"actually"},{"speaker":"Robert","startTime":730.55,"endTime":730.79,"body":"have"},{"speaker":"Robert","startTime":730.795,"endTime":730.85,"body":"a"},{"speaker":"Robert","startTime":730.85,"endTime":731.51,"body":"perception"},{"speaker":"Robert","startTime":731.51,"endTime":731.72,"body":"that"},{"speaker":"Robert","startTime":731.72,"endTime":732.26,"body":"money"},{"speaker":"Robert","startTime":732.26,"endTime":732.65,"body":"has"},{"speaker":"Robert","startTime":732.65,"endTime":733.07,"body":"anything"},{"speaker":"Robert","startTime":733.07,"endTime":733.22,"body":"to"},{"speaker":"Robert","startTime":733.22,"endTime":733.43,"body":"do"},{"speaker":"Robert","startTime":733.43,"endTime":733.61,"body":"with"},{"speaker":"Robert","startTime":733.61,"endTime":733.79,"body":"how"},{"speaker":"Robert","startTime":733.795,"endTime":734.12,"body":"people"},{"speaker":"Robert","startTime":734.12,"endTime":734.39,"body":"buy"},{"speaker":"Robert","startTime":734.395,"endTime":734.96,"body":"things."},{"speaker":"Robert","startTime":735.44,"endTime":735.53,"body":"And"},{"speaker":"Robert","startTime":735.53,"endTime":735.68,"body":"it's"},{"speaker":"Robert","startTime":735.68,"endTime":736.01,"body":"really"},{"speaker":"Robert","startTime":736.01,"endTime":736.43,"body":"finding"},{"speaker":"Robert","startTime":736.435,"endTime":736.52,"body":"the"},{"speaker":"Robert","startTime":736.52,"endTime":737.15,"body":"motivating"},{"speaker":"Robert","startTime":737.155,"endTime":737.6,"body":"factor"},{"speaker":"Robert","startTime":737.6,"endTime":737.84,"body":"that's"},{"speaker":"Robert","startTime":737.84,"endTime":738.53,"body":"underneath"},{"speaker":"Robert","startTime":738.53,"endTime":738.74,"body":"that's"},{"speaker":"Robert","startTime":738.94,"endTime":739.3,"body":"driving"},{"speaker":"Robert","startTime":739.305,"endTime":739.46,"body":"it."},{"speaker":"Robert","startTime":739.46,"endTime":739.88,"body":"Right."},{"speaker":"Robert","startTime":740.18,"endTime":740.33,"body":"And"},{"speaker":"Robert","startTime":740.33,"endTime":740.51,"body":"then"},{"speaker":"Robert","startTime":740.51,"endTime":740.87,"body":"offer"},{"speaker":"Robert","startTime":740.87,"endTime":741.17,"body":"that"},{"speaker":"Robert","startTime":741.17,"endTime":741.32,"body":"and"},{"speaker":"Robert","startTime":741.32,"endTime":741.74,"body":"offer"},{"speaker":"Robert","startTime":741.74,"endTime":741.83,"body":"an"},{"speaker":"Robert","startTime":741.83,"endTime":742.58,"body":"extraordinary"},{"speaker":"Robert","startTime":742.58,"endTime":743.257,"body":"experience"},{"speaker":"Robert","startTime":743.257,"endTime":743.557,"body":"offer"},{"speaker":"Robert","startTime":743.557,"endTime":743.947,"body":"something"},{"speaker":"Robert","startTime":743.952,"endTime":744.187,"body":"that's"},{"speaker":"Robert","startTime":744.187,"endTime":744.487,"body":"really"},{"speaker":"Robert","startTime":744.487,"endTime":745.087,"body":"unique."},{"speaker":"Robert","startTime":745.218,"endTime":745.702,"body":"It's"},{"speaker":"Robert","startTime":745.707,"endTime":745.952,"body":"almost"},{"speaker":"Robert","startTime":745.952,"endTime":746.162,"body":"like"},{"speaker":"Robert","startTime":746.162,"endTime":746.282,"body":"we"},{"speaker":"Robert","startTime":746.282,"endTime":746.552,"body":"have"},{"speaker":"Robert","startTime":746.557,"endTime":747.062,"body":"clients"},{"speaker":"Robert","startTime":747.062,"endTime":747.212,"body":"that'll"},{"speaker":"Robert","startTime":747.212,"endTime":747.842,"body":"actually"},{"speaker":"Robert","startTime":748.112,"endTime":748.322,"body":"do"},{"speaker":"Robert","startTime":748.322,"endTime":748.472,"body":"the"},{"speaker":"Robert","startTime":748.477,"endTime":748.952,"body":"entire"},{"speaker":"Robert","startTime":748.952,"endTime":749.552,"body":"job."},{"speaker":"Robert","startTime":749.658,"endTime":750.078,"body":"and"},{"speaker":"Robert","startTime":750.138,"endTime":750.408,"body":"they'll"},{"speaker":"Robert","startTime":750.408,"endTime":751.338,"body":"guarantee"},{"speaker":"Robert","startTime":751.398,"endTime":752.058,"body":"everything."},{"speaker":"Robert","startTime":752.134,"endTime":752.524,"body":"And"},{"speaker":"Robert","startTime":752.524,"endTime":752.734,"body":"they'll"},{"speaker":"Robert","startTime":752.734,"endTime":753.184,"body":"guarantee"},{"speaker":"Robert","startTime":753.184,"endTime":753.334,"body":"to"},{"speaker":"Robert","startTime":753.334,"endTime":753.514,"body":"buy"},{"speaker":"Robert","startTime":753.514,"endTime":753.604,"body":"it"},{"speaker":"Robert","startTime":753.604,"endTime":753.874,"body":"back"},{"speaker":"Robert","startTime":753.874,"endTime":754.084,"body":"from"},{"speaker":"Robert","startTime":754.084,"endTime":754.354,"body":"you"},{"speaker":"Robert","startTime":754.354,"endTime":754.534,"body":"if"},{"speaker":"Robert","startTime":754.534,"endTime":754.684,"body":"it"},{"speaker":"Robert","startTime":754.684,"endTime":755.044,"body":"doesn't"},{"speaker":"Robert","startTime":755.044,"endTime":755.404,"body":"work"},{"speaker":"Robert","startTime":755.87,"endTime":756.064,"body":"or,"},{"speaker":"Robert","startTime":756.069,"endTime":756.424,"body":"isn't"},{"speaker":"Robert","startTime":756.424,"endTime":756.724,"body":"like"},{"speaker":"Robert","startTime":756.724,"endTime":757.054,"body":"that."},{"speaker":"Robert","startTime":757.474,"endTime":757.714,"body":"And"},{"speaker":"Robert","startTime":757.714,"endTime":757.924,"body":"one"},{"speaker":"Robert","startTime":757.924,"endTime":758.014,"body":"of"},{"speaker":"Robert","startTime":758.014,"endTime":758.134,"body":"the"},{"speaker":"Robert","startTime":758.134,"endTime":758.464,"body":"things"},{"speaker":"Robert","startTime":758.464,"endTime":758.554,"body":"that"},{"speaker":"Robert","startTime":758.554,"endTime":758.854,"body":"people"},{"speaker":"Robert","startTime":758.859,"endTime":759.124,"body":"don't"},{"speaker":"Robert","startTime":759.124,"endTime":759.739,"body":"realize"},{"speaker":"Robert","startTime":760.224,"endTime":760.504,"body":"is,"},{"speaker":"Robert","startTime":760.509,"endTime":760.744,"body":"that"},{"speaker":"Robert","startTime":760.744,"endTime":760.924,"body":"there's"},{"speaker":"Robert","startTime":760.924,"endTime":761.104,"body":"so"},{"speaker":"Robert","startTime":761.109,"endTime":761.554,"body":"many,"},{"speaker":"Robert","startTime":761.824,"endTime":762.064,"body":"there's"},{"speaker":"Robert","startTime":762.069,"endTime":762.184,"body":"so"},{"speaker":"Robert","startTime":762.184,"endTime":762.454,"body":"many"},{"speaker":"Robert","startTime":762.454,"endTime":762.724,"body":"bait"},{"speaker":"Robert","startTime":762.729,"endTime":762.874,"body":"and"},{"speaker":"Robert","startTime":762.874,"endTime":763.294,"body":"switch"},{"speaker":"Robert","startTime":763.294,"endTime":763.864,"body":"companies"},{"speaker":"Robert","startTime":763.864,"endTime":764.074,"body":"out"},{"speaker":"Robert","startTime":764.079,"endTime":764.434,"body":"there."},{"speaker":"Robert","startTime":764.434,"endTime":764.644,"body":"I'm"},{"speaker":"Robert","startTime":764.644,"endTime":764.854,"body":"gonna"},{"speaker":"Robert","startTime":764.859,"endTime":765.064,"body":"call"},{"speaker":"Robert","startTime":765.244,"endTime":765.484,"body":"trucks"},{"speaker":"Robert","startTime":765.484,"endTime":765.574,"body":"in"},{"speaker":"Robert","startTime":765.579,"endTime":765.664,"body":"a"},{"speaker":"Robert","startTime":765.664,"endTime":766.084,"body":"truck"},{"speaker":"Robert","startTime":766.084,"endTime":766.484,"body":"and"},{"speaker":"Robert","startTime":766.612,"endTime":766.779,"body":"they're"},{"speaker":"Robert","startTime":766.779,"endTime":766.989,"body":"all"},{"speaker":"Robert","startTime":766.989,"endTime":767.199,"body":"over"},{"speaker":"Robert","startTime":767.199,"endTime":767.319,"body":"the"},{"speaker":"Robert","startTime":767.319,"endTime":767.889,"body":"place"},{"speaker":"Robert","startTime":767.889,"endTime":768.039,"body":"and"},{"speaker":"Robert","startTime":768.039,"endTime":768.189,"body":"they"},{"speaker":"Robert","startTime":768.189,"endTime":768.429,"body":"say"},{"speaker":"Robert","startTime":768.429,"endTime":768.579,"body":"they"},{"speaker":"Robert","startTime":768.579,"endTime":768.759,"body":"can"},{"speaker":"Robert","startTime":768.759,"endTime":768.909,"body":"do"},{"speaker":"Robert","startTime":768.909,"endTime":769.179,"body":"these"},{"speaker":"Robert","startTime":769.184,"endTime":769.629,"body":"things."},{"speaker":"Robert","startTime":770.079,"endTime":770.349,"body":"And"},{"speaker":"Robert","startTime":770.349,"endTime":770.559,"body":"so"},{"speaker":"Robert","startTime":770.559,"endTime":770.799,"body":"from"},{"speaker":"Robert","startTime":770.799,"endTime":770.889,"body":"a"},{"speaker":"Robert","startTime":770.889,"endTime":771.699,"body":"competitor's"},{"speaker":"Robert","startTime":771.699,"endTime":771.999,"body":"point"},{"speaker":"Robert","startTime":771.999,"endTime":772.089,"body":"of"},{"speaker":"Robert","startTime":772.089,"endTime":772.509,"body":"view,"},{"speaker":"Robert","startTime":772.509,"endTime":772.689,"body":"when"},{"speaker":"Robert","startTime":772.694,"endTime":772.839,"body":"they"},{"speaker":"Robert","startTime":772.839,"endTime":773.169,"body":"look"},{"speaker":"Robert","startTime":773.169,"endTime":773.289,"body":"at"},{"speaker":"Robert","startTime":773.289,"endTime":773.499,"body":"what"},{"speaker":"Robert","startTime":773.499,"endTime":773.739,"body":"that's"},{"speaker":"Robert","startTime":773.739,"endTime":774.009,"body":"gonna"},{"speaker":"Robert","startTime":774.009,"endTime":774.189,"body":"be"},{"speaker":"Robert","startTime":774.194,"endTime":774.579,"body":"like,"},{"speaker":"Robert","startTime":774.939,"endTime":775.149,"body":"it's"},{"speaker":"Robert","startTime":775.149,"endTime":775.449,"body":"what"},{"speaker":"Robert","startTime":775.449,"endTime":775.599,"body":"does"},{"speaker":"Robert","startTime":775.599,"endTime":775.839,"body":"your"},{"speaker":"Robert","startTime":775.844,"endTime":776.289,"body":"client"},{"speaker":"Robert","startTime":776.677,"endTime":776.949,"body":"really,"},{"speaker":"Robert","startTime":776.949,"endTime":777.279,"body":"want?"},{"speaker":"Robert","startTime":777.279,"endTime":777.429,"body":"And"},{"speaker":"Robert","startTime":777.429,"endTime":777.579,"body":"you"},{"speaker":"Robert","startTime":777.584,"endTime":777.729,"body":"have"},{"speaker":"Robert","startTime":777.729,"endTime":777.819,"body":"to"},{"speaker":"Robert","startTime":777.819,"endTime":777.969,"body":"get"},{"speaker":"Robert","startTime":777.969,"endTime":778.239,"body":"down."},{"speaker":"Robert","startTime":778.239,"endTime":778.389,"body":"And"},{"speaker":"Robert","startTime":778.389,"endTime":778.569,"body":"that's"},{"speaker":"Robert","startTime":778.569,"endTime":778.719,"body":"where"},{"speaker":"Robert","startTime":778.719,"endTime":778.809,"body":"the"},{"speaker":"Robert","startTime":778.809,"endTime":779.229,"body":"value"},{"speaker":"Robert","startTime":779.229,"endTime":779.589,"body":"lives"},{"speaker":"Robert","startTime":779.594,"endTime":779.679,"body":"and"},{"speaker":"Robert","startTime":779.679,"endTime":779.769,"body":"the"},{"speaker":"Robert","startTime":779.769,"endTime":780.129,"body":"value"},{"speaker":"Robert","startTime":780.129,"endTime":780.429,"body":"lives,"},{"speaker":"Robert","startTime":780.429,"endTime":780.639,"body":"and."},{"speaker":"Robert","startTime":780.909,"endTime":781.209,"body":"If"},{"speaker":"Robert","startTime":781.209,"endTime":781.389,"body":"you"},{"speaker":"Robert","startTime":781.389,"endTime":781.569,"body":"want"},{"speaker":"Robert","startTime":781.569,"endTime":781.629,"body":"to"},{"speaker":"Robert","startTime":781.629,"endTime":781.869,"body":"call"},{"speaker":"Robert","startTime":781.869,"endTime":781.989,"body":"it"},{"speaker":"Robert","startTime":782.409,"endTime":782.799,"body":"unique"},{"speaker":"Robert","startTime":782.799,"endTime":783.159,"body":"value"},{"speaker":"Robert","startTime":783.159,"endTime":783.909,"body":"proposition"},{"speaker":"Robert","startTime":783.909,"endTime":784.029,"body":"or"},{"speaker":"Robert","startTime":784.029,"endTime":784.359,"body":"whatever"},{"speaker":"Robert","startTime":784.359,"endTime":784.569,"body":"that"},{"speaker":"Robert","startTime":784.569,"endTime":784.869,"body":"looks"},{"speaker":"Robert","startTime":784.869,"endTime":785.199,"body":"like"},{"speaker":"Robert","startTime":785.39,"endTime":785.66,"body":"is"},{"speaker":"Robert","startTime":785.66,"endTime":785.87,"body":"this"},{"speaker":"Robert","startTime":785.87,"endTime":786.11,"body":"just"},{"speaker":"Robert","startTime":786.11,"endTime":786.32,"body":"like"},{"speaker":"Robert","startTime":786.32,"endTime":786.62,"body":"being"},{"speaker":"Robert","startTime":786.68,"endTime":786.92,"body":"on"},{"speaker":"Robert","startTime":786.92,"endTime":787.25,"body":"time"},{"speaker":"Robert","startTime":787.25,"endTime":787.52,"body":"every"},{"speaker":"Robert","startTime":787.52,"endTime":787.88,"body":"time,"},{"speaker":"Robert","startTime":787.88,"endTime":788.06,"body":"you"},{"speaker":"Robert","startTime":788.06,"endTime":788.21,"body":"know"},{"speaker":"Robert","startTime":788.21,"endTime":788.42,"body":"that"},{"speaker":"Robert","startTime":788.42,"endTime":788.66,"body":"type"},{"speaker":"Robert","startTime":788.665,"endTime":788.72,"body":"of"},{"speaker":"Robert","startTime":788.725,"endTime":788.96,"body":"thing."},{"speaker":"Robert","startTime":788.96,"endTime":789.26,"body":"Ask"},{"speaker":"Robert","startTime":789.26,"endTime":789.35,"body":"for"},{"speaker":"Robert","startTime":789.355,"endTime":790.04,"body":"details."},{"speaker":"Robert","startTime":790.34,"endTime":790.55,"body":"If"},{"speaker":"Robert","startTime":790.55,"endTime":790.7,"body":"you"},{"speaker":"Robert","startTime":790.7,"endTime":791.15,"body":"actually"},{"speaker":"Robert","startTime":791.15,"endTime":791.54,"body":"offer"},{"speaker":"Robert","startTime":791.54,"endTime":791.87,"body":"that"},{"speaker":"Robert","startTime":791.87,"endTime":792.159,"body":"up"},{"speaker":"Robert","startTime":792.478,"endTime":792.77,"body":"and,"},{"speaker":"Robert","startTime":792.77,"endTime":793.01,"body":"tell"},{"speaker":"Robert","startTime":793.015,"endTime":793.37,"body":"people"},{"speaker":"Robert","startTime":793.37,"endTime":793.7,"body":"that,"},{"speaker":"Robert","startTime":794.0,"endTime":794.18,"body":"and"},{"speaker":"Robert","startTime":794.185,"endTime":794.45,"body":"then"},{"speaker":"Robert","startTime":794.45,"endTime":794.6,"body":"you"},{"speaker":"Robert","startTime":794.605,"endTime":794.81,"body":"sit"},{"speaker":"Robert","startTime":794.81,"endTime":795.05,"body":"there"},{"speaker":"Robert","startTime":795.055,"endTime":795.14,"body":"and"},{"speaker":"Robert","startTime":795.2,"endTime":795.5,"body":"you"},{"speaker":"Robert","startTime":795.5,"endTime":795.74,"body":"gotta"},{"speaker":"Robert","startTime":795.74,"endTime":795.95,"body":"look"},{"speaker":"Robert","startTime":795.95,"endTime":796.22,"body":"around"},{"speaker":"Robert","startTime":796.225,"endTime":796.28,"body":"the"},{"speaker":"Robert","startTime":796.28,"endTime":796.76,"body":"universe."},{"speaker":"Robert","startTime":796.765,"endTime":797.09,"body":"What"},{"speaker":"Robert","startTime":797.09,"endTime":797.18,"body":"is"},{"speaker":"Robert","startTime":797.18,"endTime":797.63,"body":"everybody"},{"speaker":"Robert","startTime":797.63,"endTime":797.81,"body":"else"},{"speaker":"Robert","startTime":797.81,"endTime":798.53,"body":"advertising,"},{"speaker":"Robert","startTime":798.63,"endTime":798.857,"body":"You"},{"speaker":"Robert","startTime":798.857,"endTime":799.067,"body":"have"},{"speaker":"Robert","startTime":799.067,"endTime":799.187,"body":"to"},{"speaker":"Robert","startTime":799.187,"endTime":799.397,"body":"take"},{"speaker":"Robert","startTime":799.402,"endTime":799.427,"body":"a"},{"speaker":"Robert","startTime":799.427,"endTime":799.667,"body":"look"},{"speaker":"Robert","startTime":799.667,"endTime":799.787,"body":"at"},{"speaker":"Robert","startTime":799.787,"endTime":800.027,"body":"your,"},{"speaker":"Robert","startTime":800.087,"endTime":800.297,"body":"you"},{"speaker":"Robert","startTime":800.297,"endTime":800.507,"body":"have"},{"speaker":"Robert","startTime":800.507,"endTime":800.597,"body":"to"},{"speaker":"Robert","startTime":800.597,"endTime":800.747,"body":"do"},{"speaker":"Robert","startTime":800.747,"endTime":800.867,"body":"the"},{"speaker":"Robert","startTime":800.867,"endTime":801.377,"body":"research"},{"speaker":"Robert","startTime":801.377,"endTime":801.467,"body":"and"},{"speaker":"Robert","startTime":801.467,"endTime":801.557,"body":"do"},{"speaker":"Robert","startTime":801.557,"endTime":801.767,"body":"your"},{"speaker":"Robert","startTime":801.767,"endTime":802.337,"body":"work"},{"speaker":"Robert","startTime":802.667,"endTime":802.787,"body":"and"},{"speaker":"Robert","startTime":802.787,"endTime":802.967,"body":"look"},{"speaker":"Robert","startTime":802.967,"endTime":803.057,"body":"at"},{"speaker":"Robert","startTime":803.057,"endTime":803.267,"body":"what"},{"speaker":"Robert","startTime":803.267,"endTime":803.447,"body":"all"},{"speaker":"Robert","startTime":803.447,"endTime":803.597,"body":"your"},{"speaker":"Robert","startTime":803.597,"endTime":804.407,"body":"competitors"},{"speaker":"Robert","startTime":804.407,"endTime":804.587,"body":"in"},{"speaker":"Robert","startTime":804.587,"endTime":804.707,"body":"your"},{"speaker":"Robert","startTime":804.707,"endTime":805.067,"body":"local"},{"speaker":"Robert","startTime":805.067,"endTime":805.577,"body":"market,"},{"speaker":"Robert","startTime":805.582,"endTime":805.877,"body":"because"},{"speaker":"Robert","startTime":805.882,"endTime":806.057,"body":"that's"},{"speaker":"Robert","startTime":806.057,"endTime":806.207,"body":"where"},{"speaker":"Robert","startTime":806.212,"endTime":806.327,"body":"you're"},{"speaker":"Robert","startTime":806.327,"endTime":806.717,"body":"pulling"},{"speaker":"Robert","startTime":806.717,"endTime":807.197,"body":"from."},{"speaker":"Robert","startTime":807.415,"endTime":807.655,"body":"What"},{"speaker":"Robert","startTime":807.655,"endTime":807.745,"body":"are"},{"speaker":"Robert","startTime":807.745,"endTime":807.925,"body":"they"},{"speaker":"Robert","startTime":807.93,"endTime":808.315,"body":"actually"},{"speaker":"Robert","startTime":808.315,"endTime":808.615,"body":"really"},{"speaker":"Robert","startTime":808.615,"endTime":808.975,"body":"doing"},{"speaker":"Robert","startTime":808.975,"endTime":809.125,"body":"and"},{"speaker":"Robert","startTime":809.125,"endTime":809.365,"body":"how"},{"speaker":"Robert","startTime":809.365,"endTime":809.455,"body":"it"},{"speaker":"Robert","startTime":809.455,"endTime":809.635,"body":"is"},{"speaker":"Robert","startTime":809.64,"endTime":809.725,"body":"that,"},{"speaker":"Robert","startTime":809.725,"endTime":809.905,"body":"that,"},{"speaker":"Robert","startTime":810.085,"endTime":810.265,"body":"how"},{"speaker":"Robert","startTime":810.265,"endTime":810.355,"body":"are"},{"speaker":"Robert","startTime":810.355,"endTime":810.505,"body":"they"},{"speaker":"Robert","startTime":810.51,"endTime":810.745,"body":"gonna"},{"speaker":"Robert","startTime":810.745,"endTime":811.045,"body":"deliver"},{"speaker":"Robert","startTime":811.05,"endTime":811.195,"body":"their"},{"speaker":"Robert","startTime":811.195,"endTime":811.855,"body":"services?"},{"speaker":"Robert","startTime":812.011,"endTime":812.071,"body":"A"},{"speaker":"Robert","startTime":812.071,"endTime":812.221,"body":"lot"},{"speaker":"Robert","startTime":812.221,"endTime":812.281,"body":"of"},{"speaker":"Robert","startTime":812.286,"endTime":812.581,"body":"people"},{"speaker":"Robert","startTime":812.581,"endTime":812.761,"body":"say,"},{"speaker":"Robert","startTime":812.761,"endTime":812.971,"body":"Well,"},{"speaker":"Robert","startTime":812.976,"endTime":813.151,"body":"we're"},{"speaker":"Robert","startTime":813.151,"endTime":814.181,"body":"24/7."},{"speaker":"Robert","startTime":814.201,"endTime":814.381,"body":"Let"},{"speaker":"Robert","startTime":814.381,"endTime":814.501,"body":"me"},{"speaker":"Robert","startTime":814.506,"endTime":814.741,"body":"ask"},{"speaker":"Robert","startTime":814.741,"endTime":814.831,"body":"you"},{"speaker":"Robert","startTime":814.831,"endTime":814.921,"body":"a"},{"speaker":"Robert","startTime":814.921,"endTime":815.431,"body":"question"},{"speaker":"Robert","startTime":815.641,"endTime":815.911,"body":"or"},{"speaker":"Robert","startTime":815.911,"endTime":816.331,"body":"anybody"},{"speaker":"Robert","startTime":816.331,"endTime":816.481,"body":"on"},{"speaker":"Robert","startTime":816.481,"endTime":816.601,"body":"this"},{"speaker":"Robert","startTime":816.601,"endTime":817.021,"body":"call,"},{"speaker":"Robert","startTime":817.321,"endTime":817.651,"body":"when"},{"speaker":"Robert","startTime":817.951,"endTime":818.191,"body":"have"},{"speaker":"Robert","startTime":818.191,"endTime":818.341,"body":"you"},{"speaker":"Robert","startTime":818.341,"endTime":818.551,"body":"ever"},{"speaker":"Robert","startTime":818.551,"endTime":818.941,"body":"called"},{"speaker":"Robert","startTime":818.941,"endTime":819.181,"body":"those"},{"speaker":"Robert","startTime":819.181,"endTime":820.031,"body":"24/7"},{"speaker":"Robert","startTime":820.051,"endTime":820.651,"body":"services?"},{"speaker":"Robert","startTime":820.766,"endTime":821.036,"body":"It's"},{"speaker":"Robert","startTime":821.216,"endTime":822.056,"body":"absolutely"},{"speaker":"Robert","startTime":822.056,"endTime":822.626,"body":"amazing."},{"speaker":"Robert","startTime":822.631,"endTime":822.806,"body":"We"},{"speaker":"Robert","startTime":822.806,"endTime":823.016,"body":"did"},{"speaker":"Robert","startTime":823.016,"endTime":823.406,"body":"secret"},{"speaker":"Robert","startTime":823.406,"endTime":823.976,"body":"shopping"},{"speaker":"Robert","startTime":824.006,"endTime":824.246,"body":"with"},{"speaker":"Robert","startTime":824.251,"endTime":824.306,"body":"a"},{"speaker":"Robert","startTime":824.306,"endTime":824.606,"body":"bunch"},{"speaker":"Robert","startTime":824.606,"endTime":824.666,"body":"of"},{"speaker":"Robert","startTime":824.671,"endTime":824.906,"body":"these"},{"speaker":"Robert","startTime":824.906,"endTime":825.506,"body":"clients"},{"speaker":"Robert","startTime":825.506,"endTime":825.596,"body":"and"},{"speaker":"Robert","startTime":825.596,"endTime":825.896,"body":"things,"},{"speaker":"Robert","startTime":825.896,"endTime":826.106,"body":"which"},{"speaker":"Robert","startTime":826.106,"endTime":826.286,"body":"was"},{"speaker":"Robert","startTime":826.291,"endTime":826.646,"body":"really"},{"speaker":"Robert","startTime":826.646,"endTime":827.006,"body":"fun,"},{"speaker":"Robert","startTime":827.047,"endTime":827.227,"body":"and"},{"speaker":"Robert","startTime":827.232,"endTime":827.407,"body":"we"},{"speaker":"Robert","startTime":827.407,"endTime":827.737,"body":"found"},{"speaker":"Robert","startTime":827.737,"endTime":827.947,"body":"out"},{"speaker":"Robert","startTime":827.947,"endTime":828.127,"body":"that"},{"speaker":"Robert","startTime":828.132,"endTime":828.457,"body":"over"},{"speaker":"Robert","startTime":828.457,"endTime":829.507,"body":"70%"},{"speaker":"Robert","startTime":829.512,"endTime":829.597,"body":"of"},{"speaker":"Robert","startTime":829.597,"endTime":829.777,"body":"these"},{"speaker":"Robert","startTime":829.777,"endTime":830.047,"body":"people"},{"speaker":"Robert","startTime":830.047,"endTime":830.227,"body":"that"},{"speaker":"Robert","startTime":830.227,"endTime":830.617,"body":"offered"},{"speaker":"Robert","startTime":830.617,"endTime":831.617,"body":"24/7"},{"speaker":"Robert","startTime":831.637,"endTime":832.327,"body":"services,"},{"speaker":"Robert","startTime":832.397,"endTime":832.887,"body":"they"},{"speaker":"Robert","startTime":832.987,"endTime":833.267,"body":"don't."},{"speaker":"Robert","startTime":833.47,"endTime":833.79,"body":"And,"},{"speaker":"Robert","startTime":833.795,"endTime":834.04,"body":"well,"},{"speaker":"Robert","startTime":834.04,"endTime":834.22,"body":"we'll"},{"speaker":"Robert","startTime":834.22,"endTime":834.43,"body":"be"},{"speaker":"Robert","startTime":834.43,"endTime":834.55,"body":"to"},{"speaker":"Robert","startTime":834.55,"endTime":834.7,"body":"your"},{"speaker":"Robert","startTime":834.7,"endTime":835.03,"body":"house"},{"speaker":"Robert","startTime":835.03,"endTime":835.39,"body":"tomorrow"},{"speaker":"Robert","startTime":835.39,"endTime":835.81,"body":"morning."},{"speaker":"Robert","startTime":835.972,"endTime":836.122,"body":"Or"},{"speaker":"Robert","startTime":836.122,"endTime":836.452,"body":"tomorrow"},{"speaker":"Robert","startTime":836.452,"endTime":837.112,"body":"afternoon."},{"speaker":"Robert","startTime":837.112,"endTime":837.232,"body":"And"},{"speaker":"Robert","startTime":837.232,"endTime":837.382,"body":"I'm"},{"speaker":"Robert","startTime":837.382,"endTime":837.652,"body":"going,"},{"speaker":"Robert","startTime":837.652,"endTime":837.742,"body":"I"},{"speaker":"Robert","startTime":837.742,"endTime":837.892,"body":"don't"},{"speaker":"Robert","startTime":837.892,"endTime":838.192,"body":"need"},{"speaker":"Robert","startTime":838.192,"endTime":838.312,"body":"you"},{"speaker":"Robert","startTime":838.312,"endTime":838.672,"body":"there"},{"speaker":"Robert","startTime":838.672,"endTime":839.062,"body":"tomorrow"},{"speaker":"Robert","startTime":839.392,"endTime":839.812,"body":"afternoon."},{"speaker":"Robert","startTime":839.812,"endTime":839.932,"body":"I"},{"speaker":"Robert","startTime":839.932,"endTime":840.202,"body":"need"},{"speaker":"Robert","startTime":840.202,"endTime":840.322,"body":"you"},{"speaker":"Robert","startTime":840.322,"endTime":840.622,"body":"here"},{"speaker":"Robert","startTime":840.622,"endTime":841.192,"body":"now."},{"speaker":"Robert","startTime":841.244,"endTime":841.321,"body":"And"},{"speaker":"Robert","startTime":841.321,"endTime":841.441,"body":"they're"},{"speaker":"Robert","startTime":841.441,"endTime":841.741,"body":"going,"},{"speaker":"Robert","startTime":841.831,"endTime":842.041,"body":"Well,"},{"speaker":"Robert","startTime":842.041,"endTime":842.221,"body":"we"},{"speaker":"Robert","startTime":842.221,"endTime":842.521,"body":"have"},{"speaker":"Robert","startTime":842.521,"endTime":842.941,"body":"somebody"},{"speaker":"Robert","startTime":842.946,"endTime":843.211,"body":"out"},{"speaker":"Robert","startTime":843.211,"endTime":843.331,"body":"in"},{"speaker":"Robert","startTime":843.331,"endTime":843.421,"body":"the"},{"speaker":"Robert","startTime":843.421,"endTime":843.721,"body":"field"},{"speaker":"Robert","startTime":843.721,"endTime":843.931,"body":"right"},{"speaker":"Robert","startTime":843.931,"endTime":844.111,"body":"now,"},{"speaker":"Robert","startTime":844.116,"endTime":844.231,"body":"but"},{"speaker":"Robert","startTime":844.231,"endTime":844.381,"body":"he's"},{"speaker":"Robert","startTime":844.381,"endTime":844.561,"body":"on"},{"speaker":"Robert","startTime":844.566,"endTime":844.771,"body":"this"},{"speaker":"Robert","startTime":844.771,"endTime":845.131,"body":"job"},{"speaker":"Robert","startTime":845.131,"endTime":845.281,"body":"that's"},{"speaker":"Robert","startTime":845.281,"endTime":845.551,"body":"gonna"},{"speaker":"Robert","startTime":845.551,"endTime":845.761,"body":"take"},{"speaker":"Robert","startTime":845.761,"endTime":845.881,"body":"him"},{"speaker":"Robert","startTime":845.881,"endTime":846.061,"body":"all"},{"speaker":"Robert","startTime":846.066,"endTime":846.391,"body":"night."},{"speaker":"Robert","startTime":846.429,"endTime":846.609,"body":"And"},{"speaker":"Robert","startTime":846.614,"endTime":846.699,"body":"I'm"},{"speaker":"Robert","startTime":846.699,"endTime":847.269,"body":"going,"},{"speaker":"Robert","startTime":847.329,"endTime":847.899,"body":"Okay,"},{"speaker":"Robert","startTime":847.904,"endTime":848.119,"body":"so"},{"speaker":"Robert","startTime":848.499,"endTime":848.649,"body":"let"},{"speaker":"Robert","startTime":848.654,"endTime":848.739,"body":"me"},{"speaker":"Robert","startTime":848.739,"endTime":848.859,"body":"go"},{"speaker":"Robert","startTime":848.859,"endTime":848.949,"body":"to"},{"speaker":"Robert","startTime":848.949,"endTime":849.069,"body":"the"},{"speaker":"Robert","startTime":849.074,"endTime":849.369,"body":"next"},{"speaker":"Robert","startTime":849.374,"endTime":849.729,"body":"guy."},{"speaker":"Robert","startTime":850.149,"endTime":850.389,"body":"And"},{"speaker":"Robert","startTime":850.394,"endTime":850.759,"body":"it's,"},{"speaker":"Robert","startTime":850.869,"endTime":851.049,"body":"and"},{"speaker":"Robert","startTime":851.049,"endTime":851.349,"body":"then"},{"speaker":"Robert","startTime":851.499,"endTime":851.769,"body":"what"},{"speaker":"Robert","startTime":851.774,"endTime":852.293,"body":"happens"},{"speaker":"Robert","startTime":852.459,"endTime":852.579,"body":"is,"},{"speaker":"Robert","startTime":852.579,"endTime":852.879,"body":"nobody"},{"speaker":"Robert","startTime":852.879,"endTime":853.239,"body":"answers"},{"speaker":"Robert","startTime":853.239,"endTime":853.329,"body":"the"},{"speaker":"Robert","startTime":853.329,"endTime":853.689,"body":"phone."},{"speaker":"Robert","startTime":853.837,"endTime":853.867,"body":"I"},{"speaker":"Robert","startTime":853.867,"endTime":853.957,"body":"get"},{"speaker":"Robert","startTime":853.962,"endTime":854.377,"body":"answering,"},{"speaker":"Robert","startTime":854.377,"endTime":854.707,"body":"sir,"},{"speaker":"Robert","startTime":854.707,"endTime":854.827,"body":"I"},{"speaker":"Robert","startTime":854.827,"endTime":855.067,"body":"get"},{"speaker":"Robert","startTime":855.167,"endTime":855.447,"body":"an"},{"speaker":"Robert","startTime":855.452,"endTime":855.967,"body":"answering"},{"speaker":"Robert","startTime":855.967,"endTime":856.747,"body":"voicemail."},{"speaker":"Robert","startTime":856.752,"endTime":856.867,"body":"I"},{"speaker":"Robert","startTime":856.867,"endTime":857.107,"body":"get"},{"speaker":"Robert","startTime":857.107,"endTime":857.467,"body":"this,"},{"speaker":"Robert","startTime":857.467,"endTime":857.557,"body":"I"},{"speaker":"Robert","startTime":857.562,"endTime":857.737,"body":"get"},{"speaker":"Robert","startTime":857.737,"endTime":858.037,"body":"that."},{"speaker":"Robert","startTime":858.337,"endTime":858.457,"body":"The"},{"speaker":"Robert","startTime":858.457,"endTime":858.757,"body":"same"},{"speaker":"Robert","startTime":858.757,"endTime":858.967,"body":"thing"},{"speaker":"Robert","startTime":858.967,"endTime":859.267,"body":"goes"},{"speaker":"Robert","startTime":859.272,"endTime":859.507,"body":"with"},{"speaker":"Robert","startTime":859.507,"endTime":859.897,"body":"maybe"},{"speaker":"Robert","startTime":859.897,"endTime":860.137,"body":"how"},{"speaker":"Robert","startTime":860.142,"endTime":860.227,"body":"the"},{"speaker":"Robert","startTime":860.227,"endTime":860.887,"body":"experience"},{"speaker":"Robert","startTime":860.887,"endTime":861.007,"body":"is"},{"speaker":"Robert","startTime":861.007,"endTime":861.457,"body":"delivered"},{"speaker":"Robert","startTime":861.457,"endTime":861.787,"body":"too."},{"speaker":"Robert","startTime":862.117,"endTime":862.207,"body":"I"},{"speaker":"Robert","startTime":862.207,"endTime":862.357,"body":"don't"},{"speaker":"Robert","startTime":862.357,"endTime":862.537,"body":"know."},{"speaker":"Robert","startTime":862.542,"endTime":862.747,"body":"Some"},{"speaker":"Robert","startTime":862.747,"endTime":863.107,"body":"people"},{"speaker":"Robert","startTime":863.107,"endTime":863.197,"body":"are"},{"speaker":"Robert","startTime":863.197,"endTime":863.527,"body":"like,"},{"speaker":"Robert","startTime":863.587,"endTime":863.797,"body":"of"},{"speaker":"Robert","startTime":863.827,"endTime":864.037,"body":"they're"},{"speaker":"Robert","startTime":864.042,"endTime":864.127,"body":"of"},{"speaker":"Robert","startTime":864.127,"endTime":864.247,"body":"the"},{"speaker":"Robert","startTime":864.247,"endTime":864.637,"body":"size."},{"speaker":"Robert","startTime":864.637,"endTime":864.697,"body":"They"},{"speaker":"Robert","startTime":864.697,"endTime":864.937,"body":"might"},{"speaker":"Robert","startTime":864.942,"endTime":865.057,"body":"be"},{"speaker":"Robert","startTime":865.057,"endTime":865.087,"body":"a"},{"speaker":"Robert","startTime":865.092,"endTime":865.297,"body":"four"},{"speaker":"Robert","startTime":865.297,"endTime":865.327,"body":"or"},{"speaker":"Robert","startTime":865.332,"endTime":865.69,"body":"$5"},{"speaker":"Robert","startTime":865.69,"endTime":866.047,"body":"million"},{"speaker":"Robert","startTime":866.047,"endTime":866.497,"body":"company"},{"speaker":"Robert","startTime":866.502,"endTime":866.617,"body":"and"},{"speaker":"Robert","startTime":866.617,"endTime":866.887,"body":"after"},{"speaker":"Robert","startTime":866.887,"endTime":867.307,"body":"hours,"},{"speaker":"Robert","startTime":867.407,"endTime":867.587,"body":"is"},{"speaker":"Robert","startTime":867.587,"endTime":867.737,"body":"their"},{"speaker":"Robert","startTime":867.737,"endTime":868.097,"body":"phone"},{"speaker":"Robert","startTime":868.097,"endTime":868.577,"body":"answered"},{"speaker":"Robert","startTime":868.577,"endTime":868.787,"body":"by"},{"speaker":"Robert","startTime":868.792,"endTime":869.207,"body":"creative"},{"speaker":"Robert","startTime":869.207,"endTime":869.837,"body":"voicemail?"},{"speaker":"Robert","startTime":869.837,"endTime":869.987,"body":"Did"},{"speaker":"Robert","startTime":869.987,"endTime":870.107,"body":"they"},{"speaker":"Robert","startTime":870.107,"endTime":870.587,"body":"even"},{"speaker":"Robert","startTime":870.587,"endTime":871.397,"body":"consider."},{"speaker":"Robert","startTime":871.787,"endTime":872.237,"body":"Having"},{"speaker":"Robert","startTime":872.237,"endTime":872.387,"body":"an"},{"speaker":"Robert","startTime":872.387,"endTime":872.927,"body":"actor"},{"speaker":"Robert","startTime":872.927,"endTime":873.377,"body":"actually"},{"speaker":"Robert","startTime":873.377,"endTime":873.617,"body":"do"},{"speaker":"Robert","startTime":873.617,"endTime":873.797,"body":"their"},{"speaker":"Robert","startTime":873.797,"endTime":874.457,"body":"voicemail"},{"speaker":"Robert","startTime":874.457,"endTime":874.547,"body":"and"},{"speaker":"Robert","startTime":874.547,"endTime":874.907,"body":"making"},{"speaker":"Robert","startTime":874.907,"endTime":875.027,"body":"their"},{"speaker":"Robert","startTime":875.027,"endTime":875.627,"body":"voicemail"},{"speaker":"Robert","startTime":875.627,"endTime":876.287,"body":"interesting"},{"speaker":"Robert","startTime":876.287,"endTime":876.407,"body":"and"},{"speaker":"Robert","startTime":876.407,"endTime":876.827,"body":"fun"},{"speaker":"Robert","startTime":876.827,"endTime":876.917,"body":"and"},{"speaker":"Robert","startTime":876.917,"endTime":877.457,"body":"unique"},{"speaker":"Robert","startTime":877.51,"endTime":877.633,"body":"and"},{"speaker":"Robert","startTime":877.633,"endTime":877.843,"body":"we've"},{"speaker":"Robert","startTime":877.843,"endTime":878.023,"body":"done"},{"speaker":"Robert","startTime":878.023,"endTime":878.203,"body":"that"},{"speaker":"Robert","startTime":878.203,"endTime":878.353,"body":"for"},{"speaker":"Robert","startTime":878.353,"endTime":878.413,"body":"a"},{"speaker":"Robert","startTime":878.413,"endTime":878.863,"body":"variety"},{"speaker":"Robert","startTime":878.863,"endTime":878.923,"body":"of"},{"speaker":"Robert","startTime":878.928,"endTime":879.283,"body":"different"},{"speaker":"Robert","startTime":879.283,"endTime":879.733,"body":"companies."},{"speaker":"Robert","startTime":879.733,"endTime":879.883,"body":"And"},{"speaker":"Robert","startTime":880.093,"endTime":880.423,"body":"those"},{"speaker":"Robert","startTime":880.428,"endTime":880.723,"body":"people"},{"speaker":"Robert","startTime":880.723,"endTime":880.843,"body":"that"},{"speaker":"Robert","startTime":880.843,"endTime":880.903,"body":"are"},{"speaker":"Robert","startTime":880.903,"endTime":881.083,"body":"on"},{"speaker":"Robert","startTime":881.083,"endTime":881.233,"body":"this"},{"speaker":"Robert","startTime":881.233,"endTime":881.653,"body":"call,"},{"speaker":"Robert","startTime":881.653,"endTime":881.803,"body":"if"},{"speaker":"Robert","startTime":881.803,"endTime":881.923,"body":"you"},{"speaker":"Robert","startTime":881.928,"endTime":882.253,"body":"actually"},{"speaker":"Robert","startTime":882.253,"endTime":882.553,"body":"look"},{"speaker":"Robert","startTime":882.553,"endTime":882.643,"body":"at"},{"speaker":"Robert","startTime":882.643,"endTime":882.973,"body":"creative"},{"speaker":"Robert","startTime":882.973,"endTime":883.513,"body":"voicemail"},{"speaker":"Robert","startTime":883.513,"endTime":883.633,"body":"and"},{"speaker":"Robert","startTime":883.638,"endTime":884.293,"body":"realize"},{"speaker":"Robert","startTime":884.533,"endTime":884.983,"body":"before"},{"speaker":"Robert","startTime":884.983,"endTime":885.163,"body":"you"},{"speaker":"Robert","startTime":885.163,"endTime":885.463,"body":"even"},{"speaker":"Robert","startTime":885.468,"endTime":885.823,"body":"talk"},{"speaker":"Robert","startTime":885.823,"endTime":885.913,"body":"to"},{"speaker":"Robert","startTime":885.918,"endTime":886.393,"body":"somebody,"},{"speaker":"Robert","startTime":886.393,"endTime":886.933,"body":"imagine"},{"speaker":"Robert","startTime":886.938,"endTime":887.143,"body":"you,"},{"speaker":"Robert","startTime":887.203,"endTime":887.533,"body":"okay?"},{"speaker":"Robert","startTime":887.533,"endTime":887.803,"body":"So"},{"speaker":"Robert","startTime":887.803,"endTime":887.923,"body":"you"},{"speaker":"Robert","startTime":887.923,"endTime":888.103,"body":"don't"},{"speaker":"Robert","startTime":888.108,"endTime":888.553,"body":"have"},{"speaker":"Robert","startTime":888.586,"endTime":888.736,"body":"you"},{"speaker":"Robert","startTime":888.736,"endTime":888.916,"body":"don't"},{"speaker":"Robert","startTime":888.916,"endTime":889.246,"body":"have"},{"speaker":"Robert","startTime":889.246,"endTime":889.306,"body":"a"},{"speaker":"Robert","startTime":889.306,"endTime":889.636,"body":"live"},{"speaker":"Robert","startTime":889.636,"endTime":890.026,"body":"person"},{"speaker":"Robert","startTime":890.026,"endTime":890.626,"body":"answering."},{"speaker":"Robert","startTime":890.986,"endTime":891.226,"body":"Well,"},{"speaker":"Robert","startTime":891.226,"endTime":891.286,"body":"at"},{"speaker":"Robert","startTime":891.286,"endTime":891.556,"body":"least"},{"speaker":"Robert","startTime":891.561,"endTime":891.856,"body":"make"},{"speaker":"Robert","startTime":891.856,"endTime":891.946,"body":"the"},{"speaker":"Robert","startTime":891.946,"endTime":893.056,"body":"experience"},{"speaker":"Robert","startTime":893.056,"endTime":893.506,"body":"fun,"},{"speaker":"Robert","startTime":893.536,"endTime":893.896,"body":"make"},{"speaker":"Robert","startTime":893.896,"endTime":893.986,"body":"it"},{"speaker":"Robert","startTime":893.986,"endTime":894.766,"body":"enjoyable,"},{"speaker":"Robert","startTime":894.766,"endTime":895.036,"body":"make"},{"speaker":"Robert","startTime":895.036,"endTime":895.156,"body":"it"},{"speaker":"Robert","startTime":895.156,"endTime":895.876,"body":"unique"},{"speaker":"Robert","startTime":896.043,"endTime":896.134,"body":"And"},{"speaker":"Robert","startTime":896.134,"endTime":896.404,"body":"we've"},{"speaker":"Robert","startTime":896.404,"endTime":896.644,"body":"done"},{"speaker":"Robert","startTime":896.644,"endTime":896.884,"body":"that"},{"speaker":"Robert","startTime":896.884,"endTime":897.034,"body":"for"},{"speaker":"Robert","startTime":897.034,"endTime":897.094,"body":"a"},{"speaker":"Robert","startTime":897.094,"endTime":897.334,"body":"variety"},{"speaker":"Robert","startTime":897.339,"endTime":897.394,"body":"of"},{"speaker":"Robert","startTime":897.394,"endTime":897.634,"body":"different"},{"speaker":"Robert","startTime":897.634,"endTime":897.814,"body":"things."},{"speaker":"Robert","startTime":897.814,"endTime":897.934,"body":"You"},{"speaker":"Robert","startTime":897.934,"endTime":898.054,"body":"can"},{"speaker":"Robert","startTime":898.054,"endTime":898.174,"body":"have"},{"speaker":"Robert","startTime":898.174,"endTime":898.354,"body":"all"},{"speaker":"Robert","startTime":898.354,"endTime":898.624,"body":"kinds"},{"speaker":"Robert","startTime":898.629,"endTime":898.684,"body":"of"},{"speaker":"Robert","startTime":898.684,"endTime":899.194,"body":"construction"},{"speaker":"Robert","startTime":899.194,"endTime":899.554,"body":"noises,"},{"speaker":"Robert","startTime":899.554,"endTime":899.644,"body":"you"},{"speaker":"Robert","startTime":899.644,"endTime":899.794,"body":"can"},{"speaker":"Robert","startTime":899.799,"endTime":899.884,"body":"have"},{"speaker":"Robert","startTime":899.884,"endTime":900.124,"body":"all"},{"speaker":"Robert","startTime":900.129,"endTime":900.424,"body":"different"},{"speaker":"Robert","startTime":900.424,"endTime":900.694,"body":"types"},{"speaker":"Robert","startTime":900.694,"endTime":900.784,"body":"of"},{"speaker":"Robert","startTime":900.784,"endTime":901.144,"body":"things"},{"speaker":"Robert","startTime":901.444,"endTime":901.744,"body":"going"},{"speaker":"Robert","startTime":901.744,"endTime":902.074,"body":"on"},{"speaker":"Robert","startTime":902.074,"endTime":902.644,"body":"relative"},{"speaker":"Robert","startTime":902.644,"endTime":902.764,"body":"to"},{"speaker":"Robert","startTime":902.764,"endTime":902.884,"body":"the"},{"speaker":"Robert","startTime":902.884,"endTime":903.214,"body":"back"},{"speaker":"Robert","startTime":903.219,"endTime":903.604,"body":"noise"},{"speaker":"Robert","startTime":903.604,"endTime":903.694,"body":"and"},{"speaker":"Robert","startTime":903.694,"endTime":903.754,"body":"the"},{"speaker":"Robert","startTime":903.754,"endTime":904.384,"body":"backdrop."},{"speaker":"Robert","startTime":904.384,"endTime":904.504,"body":"You"},{"speaker":"Robert","startTime":904.504,"endTime":904.654,"body":"can"},{"speaker":"Robert","startTime":904.654,"endTime":904.924,"body":"tell"},{"speaker":"Robert","startTime":904.929,"endTime":905.044,"body":"'em"},{"speaker":"Robert","startTime":905.197,"endTime":905.348,"body":"Yeah,"},{"speaker":"Robert","startTime":905.353,"endTime":905.528,"body":"we're"},{"speaker":"Robert","startTime":905.528,"endTime":905.708,"body":"out"},{"speaker":"Robert","startTime":905.708,"endTime":905.948,"body":"there"},{"speaker":"Robert","startTime":905.988,"endTime":906.438,"body":"rooting"},{"speaker":"Robert","startTime":906.468,"endTime":906.828,"body":"a"},{"speaker":"Robert","startTime":906.828,"endTime":907.218,"body":"line,"},{"speaker":"Robert","startTime":907.218,"endTime":907.308,"body":"or"},{"speaker":"Robert","startTime":907.308,"endTime":907.638,"body":"whatever"},{"speaker":"Robert","startTime":907.638,"endTime":907.728,"body":"it"},{"speaker":"Robert","startTime":907.728,"endTime":907.998,"body":"is."},{"speaker":"Robert","startTime":908.148,"endTime":908.328,"body":"If,"},{"speaker":"Robert","startTime":908.328,"endTime":908.418,"body":"you"},{"speaker":"Robert","startTime":908.418,"endTime":908.688,"body":"happen"},{"speaker":"Robert","startTime":908.688,"endTime":908.748,"body":"to"},{"speaker":"Robert","startTime":908.748,"endTime":908.838,"body":"be"},{"speaker":"Robert","startTime":908.838,"endTime":908.928,"body":"a"},{"speaker":"Robert","startTime":908.933,"endTime":909.258,"body":"plumbing"},{"speaker":"Robert","startTime":909.258,"endTime":909.768,"body":"company."},{"speaker":"Robert","startTime":909.768,"endTime":909.978,"body":"And"},{"speaker":"Robert","startTime":910.021,"endTime":910.261,"body":"there's"},{"speaker":"Robert","startTime":910.261,"endTime":910.441,"body":"so"},{"speaker":"Robert","startTime":910.441,"endTime":910.651,"body":"many"},{"speaker":"Robert","startTime":910.651,"endTime":910.951,"body":"different"},{"speaker":"Robert","startTime":910.951,"endTime":911.251,"body":"things"},{"speaker":"Robert","startTime":911.251,"endTime":911.461,"body":"and"},{"speaker":"Robert","startTime":911.581,"endTime":911.731,"body":"a"},{"speaker":"Robert","startTime":911.731,"endTime":912.271,"body":"variety"},{"speaker":"Robert","startTime":912.271,"endTime":912.331,"body":"of"},{"speaker":"Robert","startTime":912.336,"endTime":912.541,"body":"different"},{"speaker":"Robert","startTime":912.541,"endTime":912.751,"body":"things"},{"speaker":"Robert","startTime":912.751,"endTime":912.841,"body":"you"},{"speaker":"Robert","startTime":912.841,"endTime":912.991,"body":"can"},{"speaker":"Robert","startTime":912.996,"endTime":913.201,"body":"do"},{"speaker":"Robert","startTime":913.201,"endTime":913.651,"body":"relative"},{"speaker":"Robert","startTime":913.651,"endTime":913.771,"body":"to"},{"speaker":"Robert","startTime":913.771,"endTime":913.981,"body":"that."},{"speaker":"Robert","startTime":914.101,"endTime":914.461,"body":"So"},{"speaker":"Evan Hoffman","startTime":915.121,"endTime":915.331,"body":"Love"},{"speaker":"Evan Hoffman","startTime":915.331,"endTime":915.481,"body":"it."},{"speaker":"Evan Hoffman","startTime":916.091,"endTime":916.511,"body":"And."},{"speaker":"Evan Hoffman","startTime":917.116,"endTime":917.326,"body":"If"},{"speaker":"Evan Hoffman","startTime":917.326,"endTime":917.446,"body":"we"},{"speaker":"Evan Hoffman","startTime":917.446,"endTime":917.566,"body":"were"},{"speaker":"Evan Hoffman","startTime":917.566,"endTime":917.744,"body":"to,"},{"speaker":"Evan Hoffman","startTime":917.744,"endTime":918.164,"body":"reframe"},{"speaker":"Evan Hoffman","startTime":918.164,"endTime":918.404,"body":"that."},{"speaker":"Evan Hoffman","startTime":918.404,"endTime":918.554,"body":"So"},{"speaker":"Evan Hoffman","startTime":918.554,"endTime":918.704,"body":"one"},{"speaker":"Evan Hoffman","startTime":918.704,"endTime":918.764,"body":"of"},{"speaker":"Evan Hoffman","startTime":918.764,"endTime":918.824,"body":"the"},{"speaker":"Evan Hoffman","startTime":918.824,"endTime":919.064,"body":"things"},{"speaker":"Evan Hoffman","startTime":919.064,"endTime":919.154,"body":"I"},{"speaker":"Evan Hoffman","startTime":919.154,"endTime":919.484,"body":"loved"},{"speaker":"Evan Hoffman","startTime":919.484,"endTime":919.694,"body":"about"},{"speaker":"Evan Hoffman","startTime":919.694,"endTime":919.844,"body":"what"},{"speaker":"Evan Hoffman","startTime":919.844,"endTime":919.934,"body":"you"},{"speaker":"Evan Hoffman","startTime":919.939,"endTime":920.144,"body":"said"},{"speaker":"Evan Hoffman","startTime":920.144,"endTime":920.264,"body":"that"},{"speaker":"Evan Hoffman","startTime":920.264,"endTime":920.63,"body":"Robert,"},{"speaker":"Evan Hoffman","startTime":920.954,"endTime":921.134,"body":"to"},{"speaker":"Evan Hoffman","startTime":921.134,"endTime":921.584,"body":"paraphrase"},{"speaker":"Evan Hoffman","startTime":921.584,"endTime":921.674,"body":"it"},{"speaker":"Evan Hoffman","startTime":921.674,"endTime":921.854,"body":"really"},{"speaker":"Evan Hoffman","startTime":921.854,"endTime":922.064,"body":"quick,"},{"speaker":"Evan Hoffman","startTime":922.064,"endTime":922.184,"body":"is"},{"speaker":"Evan Hoffman","startTime":922.189,"endTime":922.334,"body":"take"},{"speaker":"Evan Hoffman","startTime":922.334,"endTime":922.364,"body":"a"},{"speaker":"Evan Hoffman","startTime":922.364,"endTime":922.514,"body":"look"},{"speaker":"Evan Hoffman","startTime":922.514,"endTime":922.574,"body":"at"},{"speaker":"Evan Hoffman","startTime":922.574,"endTime":922.664,"body":"your"},{"speaker":"Evan Hoffman","startTime":922.664,"endTime":923.264,"body":"competitors,"},{"speaker":"Evan Hoffman","startTime":923.414,"endTime":923.624,"body":"see"},{"speaker":"Evan Hoffman","startTime":923.624,"endTime":923.774,"body":"what"},{"speaker":"Evan Hoffman","startTime":923.774,"endTime":923.864,"body":"it"},{"speaker":"Evan Hoffman","startTime":923.864,"endTime":923.984,"body":"is"},{"speaker":"Evan Hoffman","startTime":923.984,"endTime":924.074,"body":"that"},{"speaker":"Evan Hoffman","startTime":924.074,"endTime":924.254,"body":"they're"},{"speaker":"Evan Hoffman","startTime":924.254,"endTime":924.734,"body":"offering."},{"speaker":"Evan Hoffman","startTime":924.914,"endTime":925.064,"body":"How"},{"speaker":"Evan Hoffman","startTime":925.064,"endTime":925.214,"body":"can"},{"speaker":"Evan Hoffman","startTime":925.214,"endTime":925.334,"body":"you"},{"speaker":"Evan Hoffman","startTime":925.334,"endTime":925.664,"body":"reverse"},{"speaker":"Evan Hoffman","startTime":925.664,"endTime":926.054,"body":"engineer"},{"speaker":"Evan Hoffman","startTime":926.059,"endTime":926.354,"body":"that"},{"speaker":"Evan Hoffman","startTime":926.354,"endTime":926.474,"body":"so"},{"speaker":"Evan Hoffman","startTime":926.479,"endTime":926.654,"body":"that"},{"speaker":"Evan Hoffman","startTime":926.654,"endTime":926.804,"body":"you"},{"speaker":"Evan Hoffman","startTime":926.809,"endTime":926.984,"body":"can"},{"speaker":"Evan Hoffman","startTime":926.984,"endTime":927.134,"body":"then"},{"speaker":"Evan Hoffman","startTime":927.139,"endTime":927.494,"body":"create"},{"speaker":"Evan Hoffman","startTime":927.704,"endTime":928.094,"body":"something"},{"speaker":"Evan Hoffman","startTime":928.099,"endTime":928.244,"body":"that's"},{"speaker":"Evan Hoffman","startTime":928.244,"endTime":928.634,"body":"unique"},{"speaker":"Evan Hoffman","startTime":928.639,"endTime":928.724,"body":"and"},{"speaker":"Evan Hoffman","startTime":928.724,"endTime":929.114,"body":"different"},{"speaker":"Evan Hoffman","startTime":929.114,"endTime":929.204,"body":"and"},{"speaker":"Evan Hoffman","startTime":929.204,"endTime":929.384,"body":"help"},{"speaker":"Evan Hoffman","startTime":929.389,"endTime":929.684,"body":"yourself"},{"speaker":"Evan Hoffman","startTime":929.684,"endTime":929.954,"body":"stand"},{"speaker":"Evan Hoffman","startTime":929.954,"endTime":930.074,"body":"out"},{"speaker":"Evan Hoffman","startTime":930.074,"endTime":930.134,"body":"in"},{"speaker":"Evan Hoffman","startTime":930.139,"endTime":930.194,"body":"the"},{"speaker":"Evan Hoffman","startTime":930.194,"endTime":930.824,"body":"marketplace."},{"speaker":"Evan Hoffman","startTime":930.893,"endTime":931.163,"body":"Ryan,"},{"speaker":"Evan Hoffman","startTime":931.168,"endTime":931.283,"body":"my"},{"speaker":"Evan Hoffman","startTime":931.283,"endTime":931.583,"body":"question"},{"speaker":"Evan Hoffman","startTime":931.588,"endTime":931.643,"body":"to"},{"speaker":"Evan Hoffman","startTime":931.643,"endTime":931.823,"body":"you"},{"speaker":"Evan Hoffman","startTime":931.823,"endTime":932.167,"body":"is,"},{"speaker":"Evan Hoffman","startTime":932.167,"endTime":932.557,"body":"reverse"},{"speaker":"Evan Hoffman","startTime":932.557,"endTime":932.977,"body":"engineering"},{"speaker":"Evan Hoffman","startTime":932.977,"endTime":933.097,"body":"the"},{"speaker":"Evan Hoffman","startTime":933.102,"endTime":933.517,"body":"customer"},{"speaker":"Evan Hoffman","startTime":933.517,"endTime":934.117,"body":"experience?"},{"speaker":"Evan Hoffman","startTime":934.232,"endTime":934.292,"body":"If"},{"speaker":"Evan Hoffman","startTime":934.292,"endTime":934.412,"body":"you"},{"speaker":"Evan Hoffman","startTime":934.412,"endTime":934.472,"body":"were"},{"speaker":"Evan Hoffman","startTime":934.472,"endTime":934.562,"body":"to"},{"speaker":"Evan Hoffman","startTime":934.562,"endTime":934.682,"body":"put"},{"speaker":"Evan Hoffman","startTime":934.682,"endTime":935.012,"body":"yourself"},{"speaker":"Evan Hoffman","startTime":935.012,"endTime":935.132,"body":"in"},{"speaker":"Evan Hoffman","startTime":935.132,"endTime":935.162,"body":"a"},{"speaker":"Evan Hoffman","startTime":935.512,"endTime":935.752,"body":"customer's"},{"speaker":"Evan Hoffman","startTime":935.757,"endTime":936.062,"body":"position"},{"speaker":"Evan Hoffman","startTime":936.062,"endTime":936.272,"body":"in"},{"speaker":"Evan Hoffman","startTime":936.272,"endTime":936.452,"body":"that"},{"speaker":"Evan Hoffman","startTime":936.452,"endTime":937.082,"body":"situation"},{"speaker":"Evan Hoffman","startTime":937.082,"endTime":937.232,"body":"more"},{"speaker":"Evan Hoffman","startTime":937.232,"endTime":937.502,"body":"often"},{"speaker":"Evan Hoffman","startTime":937.502,"endTime":937.622,"body":"they're"},{"speaker":"Evan Hoffman","startTime":937.622,"endTime":938.012,"body":"not,"},{"speaker":"Evan Hoffman","startTime":938.064,"endTime":938.364,"body":"really"},{"speaker":"Evan Hoffman","startTime":938.364,"endTime":939.024,"body":"excited"},{"speaker":"Evan Hoffman","startTime":939.024,"endTime":939.204,"body":"and"},{"speaker":"Evan Hoffman","startTime":939.209,"endTime":939.594,"body":"happy"},{"speaker":"Evan Hoffman","startTime":939.594,"endTime":939.714,"body":"to"},{"speaker":"Evan Hoffman","startTime":939.714,"endTime":939.834,"body":"be"},{"speaker":"Evan Hoffman","startTime":939.834,"endTime":940.164,"body":"calling"},{"speaker":"Evan Hoffman","startTime":940.169,"endTime":940.224,"body":"a"},{"speaker":"Evan Hoffman","startTime":940.224,"endTime":940.404,"body":"home"},{"speaker":"Evan Hoffman","startTime":940.404,"endTime":940.734,"body":"service"},{"speaker":"Evan Hoffman","startTime":940.734,"endTime":941.154,"body":"company."},{"speaker":"Evan Hoffman","startTime":941.604,"endTime":941.754,"body":"It's"},{"speaker":"Evan Hoffman","startTime":941.754,"endTime":942.024,"body":"usually"},{"speaker":"Evan Hoffman","startTime":942.024,"endTime":942.324,"body":"because"},{"speaker":"Evan Hoffman","startTime":942.329,"endTime":942.504,"body":"shit's"},{"speaker":"Evan Hoffman","startTime":942.504,"endTime":942.744,"body":"gone"},{"speaker":"Evan Hoffman","startTime":942.749,"endTime":943.044,"body":"wrong,"},{"speaker":"Evan Hoffman","startTime":943.074,"endTime":943.254,"body":"shit's"},{"speaker":"Evan Hoffman","startTime":943.254,"endTime":943.464,"body":"gone"},{"speaker":"Evan Hoffman","startTime":943.464,"endTime":944.064,"body":"sideways,"},{"speaker":"Evan Hoffman","startTime":944.454,"endTime":944.634,"body":"and"},{"speaker":"Evan Hoffman","startTime":944.634,"endTime":944.844,"body":"they're"},{"speaker":"Evan Hoffman","startTime":944.844,"endTime":945.534,"body":"uncomfortable"},{"speaker":"Evan Hoffman","startTime":945.539,"endTime":945.804,"body":"within"},{"speaker":"Evan Hoffman","startTime":945.804,"endTime":945.924,"body":"their"},{"speaker":"Evan Hoffman","startTime":945.924,"endTime":946.164,"body":"home."},{"speaker":"Evan Hoffman","startTime":946.169,"endTime":946.374,"body":"Whether"},{"speaker":"Evan Hoffman","startTime":946.374,"endTime":946.494,"body":"they're"},{"speaker":"Evan Hoffman","startTime":946.494,"endTime":946.884,"body":"toilets,"},{"speaker":"Evan Hoffman","startTime":946.884,"endTime":947.274,"body":"flooding,"},{"speaker":"Evan Hoffman","startTime":947.279,"endTime":947.754,"body":"powers"},{"speaker":"Evan Hoffman","startTime":947.754,"endTime":948.024,"body":"out"},{"speaker":"Evan Hoffman","startTime":948.11,"endTime":948.382,"body":"it's"},{"speaker":"Evan Hoffman","startTime":948.382,"endTime":948.592,"body":"too"},{"speaker":"Evan Hoffman","startTime":948.592,"endTime":948.892,"body":"hot,"},{"speaker":"Evan Hoffman","startTime":948.892,"endTime":949.012,"body":"it's"},{"speaker":"Evan Hoffman","startTime":949.012,"endTime":949.192,"body":"too"},{"speaker":"Evan Hoffman","startTime":949.192,"endTime":949.702,"body":"cold"},{"speaker":"Evan Hoffman","startTime":949.882,"endTime":950.062,"body":"in"},{"speaker":"Evan Hoffman","startTime":950.062,"endTime":950.152,"body":"the"},{"speaker":"Evan Hoffman","startTime":950.152,"endTime":950.572,"body":"home,"},{"speaker":"Evan Hoffman","startTime":951.022,"endTime":951.322,"body":"they're"},{"speaker":"Evan Hoffman","startTime":951.322,"endTime":951.982,"body":"uncomfortable."},{"speaker":"Evan Hoffman","startTime":952.192,"endTime":952.582,"body":"And"},{"speaker":"Evan Hoffman","startTime":952.612,"endTime":953.152,"body":"so"},{"speaker":"Evan Hoffman","startTime":953.392,"endTime":953.512,"body":"if"},{"speaker":"Evan Hoffman","startTime":953.512,"endTime":953.602,"body":"you"},{"speaker":"Evan Hoffman","startTime":953.602,"endTime":953.692,"body":"were"},{"speaker":"Evan Hoffman","startTime":953.692,"endTime":953.782,"body":"to"},{"speaker":"Evan Hoffman","startTime":953.782,"endTime":954.382,"body":"reverse"},{"speaker":"Evan Hoffman","startTime":954.387,"endTime":954.712,"body":"engineer"},{"speaker":"Evan Hoffman","startTime":954.712,"endTime":954.802,"body":"the"},{"speaker":"Evan Hoffman","startTime":954.802,"endTime":955.252,"body":"customer"},{"speaker":"Evan Hoffman","startTime":955.252,"endTime":955.702,"body":"experience,"},{"speaker":"Evan Hoffman","startTime":955.702,"endTime":955.852,"body":"what"},{"speaker":"Evan Hoffman","startTime":955.852,"endTime":956.032,"body":"sort"},{"speaker":"Evan Hoffman","startTime":956.037,"endTime":956.092,"body":"of"},{"speaker":"Evan Hoffman","startTime":956.092,"endTime":956.422,"body":"value"},{"speaker":"Evan Hoffman","startTime":956.422,"endTime":957.082,"body":"propositions"},{"speaker":"Evan Hoffman","startTime":957.082,"endTime":957.232,"body":"would"},{"speaker":"Evan Hoffman","startTime":957.232,"endTime":957.382,"body":"you"},{"speaker":"Evan Hoffman","startTime":957.382,"endTime":957.592,"body":"want"},{"speaker":"Evan Hoffman","startTime":957.592,"endTime":957.652,"body":"to"},{"speaker":"Evan Hoffman","startTime":957.657,"endTime":957.862,"body":"have"},{"speaker":"Evan Hoffman","startTime":957.862,"endTime":958.012,"body":"out"},{"speaker":"Evan Hoffman","startTime":958.012,"endTime":958.342,"body":"there"},{"speaker":"Evan Hoffman","startTime":958.612,"endTime":958.732,"body":"that"},{"speaker":"Evan Hoffman","startTime":958.732,"endTime":958.822,"body":"would"},{"speaker":"Evan Hoffman","startTime":958.827,"endTime":959.002,"body":"help"},{"speaker":"Evan Hoffman","startTime":959.002,"endTime":959.092,"body":"you"},{"speaker":"Evan Hoffman","startTime":959.092,"endTime":959.182,"body":"to"},{"speaker":"Evan Hoffman","startTime":959.182,"endTime":959.572,"body":"stand"},{"speaker":"Evan Hoffman","startTime":959.577,"endTime":959.872,"body":"out"},{"speaker":"Evan Hoffman","startTime":959.93,"endTime":960.14,"body":"as"},{"speaker":"Evan Hoffman","startTime":960.14,"endTime":960.2,"body":"a"},{"speaker":"Evan Hoffman","startTime":960.2,"endTime":960.62,"body":"company"},{"speaker":"Evan Hoffman","startTime":960.625,"endTime":960.95,"body":"that's"},{"speaker":"Evan Hoffman","startTime":960.95,"endTime":961.37,"body":"really"},{"speaker":"Evan Hoffman","startTime":961.375,"endTime":961.88,"body":"speaking"},{"speaker":"Evan Hoffman","startTime":961.88,"endTime":962.3,"body":"to"},{"speaker":"Evan Hoffman","startTime":962.305,"endTime":962.42,"body":"the"},{"speaker":"Evan Hoffman","startTime":962.42,"endTime":962.72,"body":"needs"},{"speaker":"Evan Hoffman","startTime":962.725,"endTime":962.81,"body":"of"},{"speaker":"Evan Hoffman","startTime":962.815,"endTime":962.96,"body":"that"},{"speaker":"Evan Hoffman","startTime":962.96,"endTime":963.38,"body":"customer?"},{"speaker":"Evan Hoffman","startTime":963.611,"endTime":963.761,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":964.271,"endTime":964.391,"body":"you"},{"speaker":"Evan Hoffman","startTime":964.391,"endTime":964.571,"body":"did"},{"speaker":"Evan Hoffman","startTime":964.571,"endTime":964.751,"body":"hit"},{"speaker":"Evan Hoffman","startTime":964.751,"endTime":965.021,"body":"one,"},{"speaker":"Evan Hoffman","startTime":965.021,"endTime":965.261,"body":"so"},{"speaker":"Evan Hoffman","startTime":965.261,"endTime":965.381,"body":"I"},{"speaker":"Evan Hoffman","startTime":965.569,"endTime":965.702,"body":"I'll,"},{"speaker":"Evan Hoffman","startTime":965.702,"endTime":965.822,"body":"give"},{"speaker":"Evan Hoffman","startTime":965.822,"endTime":965.912,"body":"you"},{"speaker":"Evan Hoffman","startTime":965.912,"endTime":966.302,"body":"kudos"},{"speaker":"Evan Hoffman","startTime":966.679,"endTime":966.812,"body":"for,"},{"speaker":"Evan Hoffman","startTime":966.812,"endTime":966.992,"body":"that"},{"speaker":"Evan Hoffman","startTime":966.992,"endTime":967.172,"body":"right"},{"speaker":"Evan Hoffman","startTime":967.172,"endTime":967.382,"body":"away."},{"speaker":"Ryan","startTime":967.584,"endTime":967.734,"body":"Well,"},{"speaker":"Ryan","startTime":967.734,"endTime":967.764,"body":"I"},{"speaker":"Ryan","startTime":967.764,"endTime":967.884,"body":"mean,"},{"speaker":"Ryan","startTime":967.884,"endTime":968.034,"body":"I"},{"speaker":"Ryan","startTime":968.034,"endTime":968.274,"body":"think"},{"speaker":"Ryan","startTime":968.274,"endTime":968.424,"body":"that"},{"speaker":"Ryan","startTime":968.424,"endTime":968.544,"body":"the"},{"speaker":"Ryan","startTime":968.544,"endTime":968.904,"body":"biggest"},{"speaker":"Ryan","startTime":968.904,"endTime":969.084,"body":"thing"},{"speaker":"Ryan","startTime":969.084,"endTime":969.234,"body":"is"},{"speaker":"Ryan","startTime":969.234,"endTime":969.474,"body":"just"},{"speaker":"Ryan","startTime":969.474,"endTime":969.594,"body":"that"},{"speaker":"Ryan","startTime":969.594,"endTime":969.774,"body":"they"},{"speaker":"Ryan","startTime":969.774,"endTime":970.164,"body":"feel"},{"speaker":"Ryan","startTime":970.164,"endTime":970.464,"body":"that"},{"speaker":"Ryan","startTime":970.494,"endTime":970.674,"body":"you"},{"speaker":"Ryan","startTime":970.674,"endTime":971.154,"body":"actually"},{"speaker":"Ryan","startTime":971.154,"endTime":971.544,"body":"care"},{"speaker":"Ryan","startTime":971.544,"endTime":971.664,"body":"and"},{"speaker":"Ryan","startTime":971.78,"endTime":972.024,"body":"that's"},{"speaker":"Ryan","startTime":972.029,"endTime":972.484,"body":"genuine."},{"speaker":"Ryan","startTime":972.864,"endTime":972.954,"body":"The"},{"speaker":"Ryan","startTime":972.954,"endTime":973.314,"body":"person"},{"speaker":"Ryan","startTime":973.319,"endTime":973.464,"body":"that's"},{"speaker":"Ryan","startTime":973.464,"endTime":973.614,"body":"on"},{"speaker":"Ryan","startTime":973.614,"endTime":973.704,"body":"the"},{"speaker":"Ryan","startTime":973.704,"endTime":974.074,"body":"phone,"},{"speaker":"Ryan","startTime":974.074,"endTime":974.194,"body":"I"},{"speaker":"Ryan","startTime":974.199,"endTime":974.404,"body":"tend"},{"speaker":"Ryan","startTime":974.404,"endTime":974.494,"body":"to"},{"speaker":"Ryan","startTime":974.494,"endTime":974.704,"body":"talk"},{"speaker":"Ryan","startTime":974.704,"endTime":974.854,"body":"with"},{"speaker":"Ryan","startTime":974.859,"endTime":974.974,"body":"my"},{"speaker":"Ryan","startTime":974.974,"endTime":975.394,"body":"hands"},{"speaker":"Ryan","startTime":975.399,"endTime":975.454,"body":"a"},{"speaker":"Ryan","startTime":975.454,"endTime":975.814,"body":"lot"},{"speaker":"Ryan","startTime":975.826,"endTime":975.964,"body":"you"},{"speaker":"Ryan","startTime":975.964,"endTime":976.114,"body":"know,"},{"speaker":"Ryan","startTime":976.119,"endTime":976.234,"body":"and"},{"speaker":"Ryan","startTime":976.234,"endTime":976.354,"body":"it's"},{"speaker":"Ryan","startTime":976.354,"endTime":976.624,"body":"like,"},{"speaker":"Ryan","startTime":976.624,"endTime":977.014,"body":"so"},{"speaker":"Ryan","startTime":977.019,"endTime":977.274,"body":"when"},{"speaker":"Ryan","startTime":977.404,"endTime":977.494,"body":"you're"},{"speaker":"Ryan","startTime":977.494,"endTime":977.794,"body":"doing"},{"speaker":"Ryan","startTime":977.799,"endTime":978.034,"body":"that,"},{"speaker":"Ryan","startTime":978.034,"endTime":978.154,"body":"you're"},{"speaker":"Ryan","startTime":978.154,"endTime":978.424,"body":"getting"},{"speaker":"Ryan","startTime":978.429,"endTime":978.634,"body":"into"},{"speaker":"Ryan","startTime":978.634,"endTime":978.784,"body":"what"},{"speaker":"Ryan","startTime":978.814,"endTime":978.934,"body":"you're"},{"speaker":"Ryan","startTime":978.934,"endTime":979.324,"body":"saying"},{"speaker":"Ryan","startTime":979.354,"endTime":979.534,"body":"and"},{"speaker":"Ryan","startTime":979.934,"endTime":980.084,"body":"if"},{"speaker":"Ryan","startTime":980.084,"endTime":980.174,"body":"you"},{"speaker":"Ryan","startTime":980.174,"endTime":980.504,"body":"couldn't"},{"speaker":"Ryan","startTime":980.504,"endTime":980.714,"body":"see"},{"speaker":"Ryan","startTime":980.714,"endTime":980.864,"body":"me,"},{"speaker":"Ryan","startTime":980.864,"endTime":980.984,"body":"you"},{"speaker":"Ryan","startTime":980.984,"endTime":981.164,"body":"could"},{"speaker":"Ryan","startTime":981.164,"endTime":981.464,"body":"feel"},{"speaker":"Ryan","startTime":981.464,"endTime":981.614,"body":"it."},{"speaker":"Ryan","startTime":981.614,"endTime":981.944,"body":"Right?"},{"speaker":"Ryan","startTime":981.944,"endTime":982.094,"body":"And"},{"speaker":"Ryan","startTime":982.094,"endTime":982.574,"body":"so"},{"speaker":"Ryan","startTime":982.726,"endTime":983.086,"body":"the"},{"speaker":"Ryan","startTime":983.086,"endTime":983.626,"body":"experience"},{"speaker":"Ryan","startTime":983.626,"endTime":983.776,"body":"that"},{"speaker":"Ryan","startTime":983.776,"endTime":983.956,"body":"we"},{"speaker":"Ryan","startTime":983.956,"endTime":984.226,"body":"have"},{"speaker":"Ryan","startTime":984.226,"endTime":984.646,"body":"together"},{"speaker":"Ryan","startTime":984.646,"endTime":984.866,"body":"that"},{"speaker":"Ryan","startTime":985.044,"endTime":985.238,"body":"with,"},{"speaker":"Ryan","startTime":985.238,"endTime":985.988,"body":"bvm,"},{"speaker":"Ryan","startTime":985.988,"endTime":986.258,"body":"there's"},{"speaker":"Ryan","startTime":986.258,"endTime":986.348,"body":"a"},{"speaker":"Ryan","startTime":986.348,"endTime":986.618,"body":"lot"},{"speaker":"Ryan","startTime":986.618,"endTime":986.888,"body":"of"},{"speaker":"Ryan","startTime":986.978,"endTime":987.278,"body":"phone"},{"speaker":"Ryan","startTime":987.283,"endTime":987.668,"body":"calls"},{"speaker":"Ryan","startTime":987.668,"endTime":987.788,"body":"that"},{"speaker":"Ryan","startTime":987.788,"endTime":987.998,"body":"take"},{"speaker":"Ryan","startTime":987.998,"endTime":988.298,"body":"place"},{"speaker":"Ryan","startTime":988.298,"endTime":988.508,"body":"there."},{"speaker":"Ryan","startTime":988.508,"endTime":988.778,"body":"Right."},{"speaker":"Ryan","startTime":988.783,"endTime":988.898,"body":"And"},{"speaker":"Ryan","startTime":988.898,"endTime":989.334,"body":"so"},{"speaker":"Ryan","startTime":989.49,"endTime":989.635,"body":"I"},{"speaker":"Ryan","startTime":989.635,"endTime":989.905,"body":"used"},{"speaker":"Ryan","startTime":989.91,"endTime":990.025,"body":"to"},{"speaker":"Ryan","startTime":990.03,"endTime":990.235,"body":"lead"},{"speaker":"Ryan","startTime":990.24,"endTime":990.295,"body":"a"},{"speaker":"Ryan","startTime":990.295,"endTime":990.865,"body":"call"},{"speaker":"Ryan","startTime":990.895,"endTime":991.195,"body":"every"},{"speaker":"Ryan","startTime":991.195,"endTime":991.825,"body":"month"},{"speaker":"Ryan","startTime":991.982,"endTime":992.102,"body":"in"},{"speaker":"Ryan","startTime":992.102,"endTime":992.372,"body":"front"},{"speaker":"Ryan","startTime":992.377,"endTime":992.582,"body":"of"},{"speaker":"Ryan","startTime":992.642,"endTime":993.147,"body":"500"},{"speaker":"Ryan","startTime":993.147,"endTime":993.537,"body":"people"},{"speaker":"Ryan","startTime":993.567,"endTime":993.657,"body":"and"},{"speaker":"Ryan","startTime":993.657,"endTime":993.717,"body":"it"},{"speaker":"Ryan","startTime":993.717,"endTime":994.047,"body":"was"},{"speaker":"Ryan","startTime":994.377,"endTime":994.647,"body":"cold"},{"speaker":"Ryan","startTime":994.652,"endTime":994.977,"body":"calling"},{"speaker":"Ryan","startTime":994.977,"endTime":995.427,"body":"live."},{"speaker":"Ryan","startTime":995.427,"endTime":995.667,"body":"And"},{"speaker":"Ryan","startTime":996.184,"endTime":996.334,"body":"if"},{"speaker":"Ryan","startTime":996.334,"endTime":996.424,"body":"you"},{"speaker":"Ryan","startTime":996.424,"endTime":996.694,"body":"don't"},{"speaker":"Ryan","startTime":996.694,"endTime":997.084,"body":"smile,"},{"speaker":"Ryan","startTime":997.624,"endTime":997.834,"body":"like"},{"speaker":"Ryan","startTime":997.834,"endTime":998.044,"body":"you're"},{"speaker":"Ryan","startTime":998.044,"endTime":998.524,"body":"never,"},{"speaker":"Ryan","startTime":998.524,"endTime":998.644,"body":"it"},{"speaker":"Ryan","startTime":998.644,"endTime":998.884,"body":"doesn't"},{"speaker":"Ryan","startTime":998.884,"endTime":999.184,"body":"matter"},{"speaker":"Ryan","startTime":999.184,"endTime":999.514,"body":"what"},{"speaker":"Ryan","startTime":999.514,"endTime":999.724,"body":"you"},{"speaker":"Ryan","startTime":999.724,"endTime":1000.324,"body":"say,"},{"speaker":"Ryan","startTime":1000.384,"endTime":1000.594,"body":"it's"},{"speaker":"Ryan","startTime":1000.599,"endTime":1000.834,"body":"not"},{"speaker":"Ryan","startTime":1000.834,"endTime":1001.044,"body":"gonna"},{"speaker":"Ryan","startTime":1001.044,"endTime":1001.464,"body":"work."},{"speaker":"Ryan","startTime":1001.494,"endTime":1001.984,"body":"Nope."},{"speaker":"Ryan","startTime":1002.364,"endTime":1002.544,"body":"And"},{"speaker":"Ryan","startTime":1002.544,"endTime":1002.754,"body":"so"},{"speaker":"Ryan","startTime":1002.754,"endTime":1002.904,"body":"it's"},{"speaker":"Ryan","startTime":1002.904,"endTime":1003.114,"body":"all"},{"speaker":"Ryan","startTime":1003.114,"endTime":1003.474,"body":"about"},{"speaker":"Ryan","startTime":1003.474,"endTime":1003.594,"body":"the"},{"speaker":"Ryan","startTime":1004.064,"endTime":1004.224,"body":"delivery"},{"speaker":"Ryan","startTime":1004.229,"endTime":1004.254,"body":"and"},{"speaker":"Ryan","startTime":1004.259,"endTime":1004.404,"body":"how"},{"speaker":"Ryan","startTime":1004.404,"endTime":1004.524,"body":"you"},{"speaker":"Ryan","startTime":1004.524,"endTime":1004.704,"body":"go"},{"speaker":"Ryan","startTime":1004.704,"endTime":1005.094,"body":"about"},{"speaker":"Ryan","startTime":1005.099,"endTime":1005.424,"body":"doing"},{"speaker":"Ryan","startTime":1005.424,"endTime":1005.707,"body":"that."},{"speaker":"Ryan","startTime":1005.82,"endTime":1006.0,"body":"In"},{"speaker":"Ryan","startTime":1006.005,"endTime":1006.45,"body":"terms"},{"speaker":"Ryan","startTime":1006.45,"endTime":1006.75,"body":"of"},{"speaker":"Ryan","startTime":1006.951,"endTime":1007.015,"body":"and"},{"speaker":"Ryan","startTime":1007.02,"endTime":1007.195,"body":"then"},{"speaker":"Ryan","startTime":1007.195,"endTime":1007.345,"body":"I"},{"speaker":"Ryan","startTime":1007.35,"endTime":1007.915,"body":"also,"},{"speaker":"Ryan","startTime":1007.915,"endTime":1008.395,"body":"prior"},{"speaker":"Ryan","startTime":1008.395,"endTime":1008.725,"body":"way"},{"speaker":"Ryan","startTime":1008.725,"endTime":1009.085,"body":"back,"},{"speaker":"Ryan","startTime":1009.09,"endTime":1009.145,"body":"I"},{"speaker":"Ryan","startTime":1009.145,"endTime":1009.325,"body":"used"},{"speaker":"Ryan","startTime":1009.33,"endTime":1009.415,"body":"to"},{"speaker":"Ryan","startTime":1009.415,"endTime":1009.505,"body":"be"},{"speaker":"Ryan","startTime":1009.505,"endTime":1009.565,"body":"a"},{"speaker":"Ryan","startTime":1009.565,"endTime":1010.195,"body":"mechanic"},{"speaker":"Ryan","startTime":1010.2,"endTime":1010.265,"body":"in."},{"speaker":"Ryan","startTime":1010.453,"endTime":1010.545,"body":"And"},{"speaker":"Ryan","startTime":1010.545,"endTime":1010.635,"body":"I"},{"speaker":"Ryan","startTime":1010.635,"endTime":1010.965,"body":"worked"},{"speaker":"Ryan","startTime":1010.965,"endTime":1011.205,"body":"on"},{"speaker":"Ryan","startTime":1011.205,"endTime":1011.595,"body":"small"},{"speaker":"Ryan","startTime":1011.595,"endTime":1011.895,"body":"engine"},{"speaker":"Ryan","startTime":1011.895,"endTime":1012.375,"body":"equipment"},{"speaker":"Ryan","startTime":1012.375,"endTime":1012.465,"body":"and"},{"speaker":"Ryan","startTime":1012.465,"endTime":1012.615,"body":"so"},{"speaker":"Ryan","startTime":1012.615,"endTime":1012.915,"body":"people"},{"speaker":"Ryan","startTime":1012.915,"endTime":1013.035,"body":"would"},{"speaker":"Ryan","startTime":1013.035,"endTime":1013.275,"body":"bring"},{"speaker":"Ryan","startTime":1013.275,"endTime":1013.395,"body":"their"},{"speaker":"Ryan","startTime":1013.395,"endTime":1013.725,"body":"stuff"},{"speaker":"Ryan","startTime":1013.725,"endTime":1014.025,"body":"in"},{"speaker":"Ryan","startTime":1014.025,"endTime":1014.215,"body":"and"},{"speaker":"Ryan","startTime":1014.535,"endTime":1014.805,"body":"that's"},{"speaker":"Ryan","startTime":1014.805,"endTime":1015.105,"body":"never"},{"speaker":"Ryan","startTime":1015.105,"endTime":1015.195,"body":"a"},{"speaker":"Ryan","startTime":1015.195,"endTime":1015.735,"body":"happy"},{"speaker":"Ryan","startTime":1015.855,"endTime":1016.635,"body":"transaction,"},{"speaker":"Ryan","startTime":1016.635,"endTime":1016.875,"body":"right?"},{"speaker":"Ryan","startTime":1017.085,"endTime":1017.175,"body":"They"},{"speaker":"Ryan","startTime":1017.175,"endTime":1017.385,"body":"got"},{"speaker":"Ryan","startTime":1017.385,"endTime":1017.535,"body":"a"},{"speaker":"Ryan","startTime":1017.754,"endTime":1018.534,"body":"$200"},{"speaker":"Ryan","startTime":1018.534,"endTime":1019.044,"body":"lawnmower"},{"speaker":"Ryan","startTime":1019.049,"endTime":1019.134,"body":"and"},{"speaker":"Ryan","startTime":1019.134,"endTime":1019.254,"body":"they"},{"speaker":"Ryan","startTime":1019.259,"endTime":1019.494,"body":"come"},{"speaker":"Ryan","startTime":1019.494,"endTime":1019.584,"body":"in"},{"speaker":"Ryan","startTime":1019.589,"endTime":1019.704,"body":"and"},{"speaker":"Ryan","startTime":1019.704,"endTime":1019.764,"body":"they"},{"speaker":"Ryan","startTime":1019.764,"endTime":1019.944,"body":"go,"},{"speaker":"Ryan","startTime":1019.944,"endTime":1020.064,"body":"What"},{"speaker":"Ryan","startTime":1020.064,"endTime":1020.334,"body":"tune"},{"speaker":"Ryan","startTime":1020.339,"endTime":1020.484,"body":"up"},{"speaker":"Ryan","startTime":1020.484,"endTime":1020.634,"body":"is"},{"speaker":"Ryan","startTime":1020.634,"endTime":1020.694,"body":"a"},{"speaker":"Ryan","startTime":1020.699,"endTime":1021.054,"body":"hundred"},{"speaker":"Ryan","startTime":1021.054,"endTime":1021.564,"body":"dollars?"},{"speaker":"Ryan","startTime":1021.564,"endTime":1021.684,"body":"I"},{"speaker":"Ryan","startTime":1021.684,"endTime":1022.044,"body":"paid"},{"speaker":"Ryan","startTime":1022.049,"endTime":1022.944,"body":"$200"},{"speaker":"Ryan","startTime":1022.944,"endTime":1023.094,"body":"for"},{"speaker":"Ryan","startTime":1023.094,"endTime":1023.334,"body":"this."},{"speaker":"Ryan","startTime":1023.632,"endTime":1023.694,"body":"And"},{"speaker":"Ryan","startTime":1023.694,"endTime":1023.994,"body":"then"},{"speaker":"Ryan","startTime":1024.384,"endTime":1024.474,"body":"you"},{"speaker":"Ryan","startTime":1024.474,"endTime":1024.684,"body":"kind"},{"speaker":"Ryan","startTime":1024.684,"endTime":1024.744,"body":"of"},{"speaker":"Ryan","startTime":1024.749,"endTime":1024.984,"body":"gotta"},{"speaker":"Ryan","startTime":1024.984,"endTime":1025.284,"body":"talk"},{"speaker":"Ryan","startTime":1025.289,"endTime":1025.584,"body":"people"},{"speaker":"Ryan","startTime":1025.584,"endTime":1025.974,"body":"down"},{"speaker":"Ryan","startTime":1025.974,"endTime":1026.184,"body":"off"},{"speaker":"Ryan","startTime":1026.189,"endTime":1026.274,"body":"the"},{"speaker":"Ryan","startTime":1026.274,"endTime":1026.574,"body":"ledge"},{"speaker":"Ryan","startTime":1026.574,"endTime":1026.664,"body":"a"},{"speaker":"Ryan","startTime":1026.664,"endTime":1026.904,"body":"little"},{"speaker":"Ryan","startTime":1026.904,"endTime":1027.144,"body":"bit"},{"speaker":"Ryan","startTime":1027.144,"endTime":1027.414,"body":"and"},{"speaker":"Ryan","startTime":1027.774,"endTime":1028.014,"body":"it's"},{"speaker":"Ryan","startTime":1028.014,"endTime":1028.374,"body":"just"},{"speaker":"Ryan","startTime":1028.854,"endTime":1029.064,"body":"the"},{"speaker":"Ryan","startTime":1029.064,"endTime":1029.544,"body":"idea"},{"speaker":"Ryan","startTime":1029.544,"endTime":1029.694,"body":"is"},{"speaker":"Ryan","startTime":1029.694,"endTime":1029.994,"body":"people"},{"speaker":"Ryan","startTime":1029.994,"endTime":1030.234,"body":"got"},{"speaker":"Ryan","startTime":1030.234,"endTime":1030.624,"body":"stuff"},{"speaker":"Ryan","startTime":1030.624,"endTime":1030.864,"body":"going"},{"speaker":"Ryan","startTime":1030.864,"endTime":1031.044,"body":"on"},{"speaker":"Ryan","startTime":1031.044,"endTime":1031.134,"body":"in"},{"speaker":"Ryan","startTime":1031.134,"endTime":1031.254,"body":"their"},{"speaker":"Ryan","startTime":1031.254,"endTime":1031.704,"body":"life"},{"speaker":"Ryan","startTime":1031.974,"endTime":1032.724,"body":"and"},{"speaker":"Ryan","startTime":1032.754,"endTime":1032.994,"body":"you"},{"speaker":"Ryan","startTime":1032.994,"endTime":1033.234,"body":"never"},{"speaker":"Ryan","startTime":1033.234,"endTime":1033.474,"body":"know"},{"speaker":"Ryan","startTime":1033.474,"endTime":1033.594,"body":"what"},{"speaker":"Ryan","startTime":1033.594,"endTime":1033.834,"body":"that"},{"speaker":"Ryan","startTime":1033.834,"endTime":1034.194,"body":"stuff"},{"speaker":"Ryan","startTime":1034.194,"endTime":1034.554,"body":"is."},{"speaker":"Ryan","startTime":1034.554,"endTime":1034.704,"body":"And"},{"speaker":"Ryan","startTime":1034.704,"endTime":1035.004,"body":"even"},{"speaker":"Ryan","startTime":1035.009,"endTime":1035.124,"body":"if"},{"speaker":"Ryan","startTime":1035.124,"endTime":1035.274,"body":"it"},{"speaker":"Ryan","startTime":1035.274,"endTime":1035.604,"body":"doesn't"},{"speaker":"Ryan","startTime":1035.604,"endTime":1035.844,"body":"seem"},{"speaker":"Ryan","startTime":1035.844,"endTime":1035.994,"body":"that"},{"speaker":"Ryan","startTime":1035.994,"endTime":1036.234,"body":"big"},{"speaker":"Ryan","startTime":1036.234,"endTime":1036.324,"body":"to"},{"speaker":"Ryan","startTime":1036.324,"endTime":1036.744,"body":"you,"},{"speaker":"Ryan","startTime":1037.194,"endTime":1037.704,"body":"it's"},{"speaker":"Ryan","startTime":1037.734,"endTime":1038.064,"body":"really"},{"speaker":"Ryan","startTime":1038.064,"endTime":1038.334,"body":"big"},{"speaker":"Ryan","startTime":1038.339,"endTime":1038.424,"body":"to"},{"speaker":"Ryan","startTime":1038.424,"endTime":1038.724,"body":"them."},{"speaker":"Ryan","startTime":1038.724,"endTime":1038.844,"body":"And"},{"speaker":"Ryan","startTime":1038.844,"endTime":1039.084,"body":"that's"},{"speaker":"Ryan","startTime":1039.089,"endTime":1039.264,"body":"all"},{"speaker":"Ryan","startTime":1039.264,"endTime":1039.444,"body":"that"},{"speaker":"Ryan","startTime":1039.444,"endTime":1039.744,"body":"really"},{"speaker":"Ryan","startTime":1039.744,"endTime":1040.224,"body":"matters."},{"speaker":"Ryan","startTime":1040.224,"endTime":1040.344,"body":"And"},{"speaker":"Ryan","startTime":1040.344,"endTime":1040.764,"body":"so,"},{"speaker":"Ryan","startTime":1040.944,"endTime":1041.514,"body":"approaching"},{"speaker":"Ryan","startTime":1041.514,"endTime":1041.664,"body":"it"},{"speaker":"Ryan","startTime":1041.669,"endTime":1041.844,"body":"from"},{"speaker":"Ryan","startTime":1041.844,"endTime":1041.934,"body":"the"},{"speaker":"Ryan","startTime":1041.934,"endTime":1042.564,"body":"perspective"},{"speaker":"Ryan","startTime":1042.569,"endTime":1042.714,"body":"that"},{"speaker":"Ryan","startTime":1042.719,"endTime":1042.894,"body":"you"},{"speaker":"Ryan","startTime":1042.894,"endTime":1043.044,"body":"could"},{"speaker":"Ryan","startTime":1043.049,"endTime":1043.254,"body":"make"},{"speaker":"Ryan","startTime":1043.254,"endTime":1043.314,"body":"a"},{"speaker":"Ryan","startTime":1043.319,"endTime":1043.884,"body":"difference"},{"speaker":"Ryan","startTime":1043.884,"endTime":1044.004,"body":"in"},{"speaker":"Ryan","startTime":1044.004,"endTime":1044.154,"body":"that"},{"speaker":"Ryan","startTime":1044.154,"endTime":1044.634,"body":"person's"},{"speaker":"Ryan","startTime":1044.634,"endTime":1045.084,"body":"day"},{"speaker":"Ryan","startTime":1045.384,"endTime":1045.594,"body":"and"},{"speaker":"Ryan","startTime":1045.594,"endTime":1045.924,"body":"really"},{"speaker":"Ryan","startTime":1045.929,"endTime":1046.404,"body":"attempting"},{"speaker":"Ryan","startTime":1046.404,"endTime":1046.524,"body":"to"},{"speaker":"Ryan","startTime":1046.524,"endTime":1046.944,"body":"make"},{"speaker":"Ryan","startTime":1046.944,"endTime":1047.244,"body":"every"},{"speaker":"Ryan","startTime":1047.244,"endTime":1047.724,"body":"person"},{"speaker":"Ryan","startTime":1047.724,"endTime":1047.814,"body":"that"},{"speaker":"Ryan","startTime":1047.819,"endTime":1047.934,"body":"you"},{"speaker":"Ryan","startTime":1047.934,"endTime":1048.414,"body":"interact"},{"speaker":"Ryan","startTime":1048.414,"endTime":1048.654,"body":"with"},{"speaker":"Ryan","startTime":1048.654,"endTime":1048.924,"body":"make"},{"speaker":"Ryan","startTime":1048.929,"endTime":1049.104,"body":"their"},{"speaker":"Ryan","startTime":1049.104,"endTime":1049.404,"body":"day"},{"speaker":"Ryan","startTime":1049.404,"endTime":1049.824,"body":"better"},{"speaker":"Ryan","startTime":1049.824,"endTime":1049.974,"body":"for"},{"speaker":"Ryan","startTime":1049.974,"endTime":1050.304,"body":"having"},{"speaker":"Ryan","startTime":1050.304,"endTime":1050.484,"body":"had"},{"speaker":"Ryan","startTime":1050.484,"endTime":1050.844,"body":"talked"},{"speaker":"Ryan","startTime":1050.844,"endTime":1050.934,"body":"to"},{"speaker":"Ryan","startTime":1050.934,"endTime":1051.214,"body":"you."},{"speaker":"Ryan","startTime":1051.32,"endTime":1051.559,"body":"That's"},{"speaker":"Ryan","startTime":1051.559,"endTime":1051.649,"body":"a"},{"speaker":"Ryan","startTime":1051.649,"endTime":1052.279,"body":"mindset"},{"speaker":"Ryan","startTime":1052.279,"endTime":1052.579,"body":"thing"},{"speaker":"Ryan","startTime":1052.579,"endTime":1052.729,"body":"that"},{"speaker":"Ryan","startTime":1052.729,"endTime":1053.119,"body":"starts"},{"speaker":"Ryan","startTime":1053.124,"endTime":1053.839,"body":"before"},{"speaker":"Ryan","startTime":1053.899,"endTime":1054.049,"body":"you"},{"speaker":"Ryan","startTime":1054.049,"endTime":1054.229,"body":"get"},{"speaker":"Ryan","startTime":1054.229,"endTime":1054.409,"body":"on"},{"speaker":"Ryan","startTime":1054.414,"endTime":1054.499,"body":"the"},{"speaker":"Ryan","startTime":1054.499,"endTime":1054.949,"body":"phone."},{"speaker":"Ryan","startTime":1055.339,"endTime":1055.869,"body":"And"},{"speaker":"Ryan","startTime":1056.239,"endTime":1056.419,"body":"so"},{"speaker":"Ryan","startTime":1056.891,"endTime":1057.079,"body":"that's,"},{"speaker":"Ryan","startTime":1057.079,"endTime":1057.469,"body":"something"},{"speaker":"Ryan","startTime":1057.469,"endTime":1057.649,"body":"that's"},{"speaker":"Ryan","startTime":1057.649,"endTime":1057.979,"body":"super"},{"speaker":"Ryan","startTime":1057.979,"endTime":1058.429,"body":"important."},{"speaker":"Ryan","startTime":1058.429,"endTime":1058.519,"body":"In"},{"speaker":"Ryan","startTime":1058.519,"endTime":1058.879,"body":"terms"},{"speaker":"Ryan","startTime":1058.879,"endTime":1059.129,"body":"of"},{"speaker":"Ryan","startTime":1059.255,"endTime":1059.435,"body":"I'm"},{"speaker":"Ryan","startTime":1059.435,"endTime":1059.795,"body":"not"},{"speaker":"Ryan","startTime":1059.855,"endTime":1060.215,"body":"sure"},{"speaker":"Ryan","startTime":1060.22,"endTime":1060.335,"body":"if"},{"speaker":"Ryan","startTime":1060.335,"endTime":1060.425,"body":"I"},{"speaker":"Ryan","startTime":1060.425,"endTime":1060.905,"body":"understood"},{"speaker":"Ryan","startTime":1060.905,"endTime":1060.995,"body":"the"},{"speaker":"Ryan","startTime":1060.995,"endTime":1061.415,"body":"question"},{"speaker":"Ryan","startTime":1061.415,"endTime":1061.595,"body":"though,"},{"speaker":"Ryan","startTime":1061.595,"endTime":1061.775,"body":"cuz"},{"speaker":"Ryan","startTime":1061.775,"endTime":1061.895,"body":"you"},{"speaker":"Ryan","startTime":1061.9,"endTime":1062.165,"body":"asked"},{"speaker":"Ryan","startTime":1062.165,"endTime":1062.285,"body":"me"},{"speaker":"Ryan","startTime":1062.285,"endTime":1062.675,"body":"about"},{"speaker":"Ryan","startTime":1062.675,"endTime":1063.125,"body":"value,"},{"speaker":"Ryan","startTime":1063.125,"endTime":1063.215,"body":"a"},{"speaker":"Ryan","startTime":1063.215,"endTime":1063.635,"body":"value"},{"speaker":"Ryan","startTime":1063.635,"endTime":1064.355,"body":"proposition"},{"speaker":"Ryan","startTime":1064.355,"endTime":1064.535,"body":"and"},{"speaker":"Ryan","startTime":1064.805,"endTime":1065.015,"body":"how"},{"speaker":"Ryan","startTime":1065.015,"endTime":1065.135,"body":"it"},{"speaker":"Ryan","startTime":1065.135,"endTime":1065.645,"body":"relates"},{"speaker":"Ryan","startTime":1065.645,"endTime":1066.125,"body":"to"},{"speaker":"Ryan","startTime":1066.341,"endTime":1066.821,"body":"customer"},{"speaker":"Ryan","startTime":1066.821,"endTime":1067.241,"body":"service"},{"speaker":"Ryan","startTime":1067.241,"endTime":1067.451,"body":"on"},{"speaker":"Ryan","startTime":1067.451,"endTime":1067.541,"body":"the"},{"speaker":"Ryan","startTime":1067.541,"endTime":1068.111,"body":"phone"},{"speaker":"Evan Hoffman","startTime":1068.162,"endTime":1068.402,"body":"So"},{"speaker":"Evan Hoffman","startTime":1068.402,"endTime":1068.582,"body":"there's"},{"speaker":"Evan Hoffman","startTime":1068.582,"endTime":1068.702,"body":"two"},{"speaker":"Evan Hoffman","startTime":1068.702,"endTime":1069.002,"body":"sides"},{"speaker":"Evan Hoffman","startTime":1069.002,"endTime":1069.062,"body":"of"},{"speaker":"Evan Hoffman","startTime":1069.062,"endTime":1069.182,"body":"it,"},{"speaker":"Evan Hoffman","startTime":1069.182,"endTime":1069.422,"body":"right?"},{"speaker":"Evan Hoffman","startTime":1069.422,"endTime":1069.572,"body":"It's"},{"speaker":"Evan Hoffman","startTime":1069.572,"endTime":1069.662,"body":"the"},{"speaker":"Evan Hoffman","startTime":1069.662,"endTime":1070.022,"body":"value"},{"speaker":"Evan Hoffman","startTime":1070.027,"endTime":1070.322,"body":"prop"},{"speaker":"Evan Hoffman","startTime":1070.322,"endTime":1070.862,"body":"upfront."},{"speaker":"Evan Hoffman","startTime":1071.048,"endTime":1071.258,"body":"Why"},{"speaker":"Evan Hoffman","startTime":1071.258,"endTime":1071.378,"body":"is"},{"speaker":"Evan Hoffman","startTime":1071.378,"endTime":1071.588,"body":"someone"},{"speaker":"Evan Hoffman","startTime":1071.588,"endTime":1071.798,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":1071.798,"endTime":1072.008,"body":"call"},{"speaker":"Evan Hoffman","startTime":1072.008,"endTime":1072.188,"body":"you"},{"speaker":"Evan Hoffman","startTime":1072.193,"endTime":1072.278,"body":"and"},{"speaker":"Evan Hoffman","startTime":1072.278,"endTime":1072.398,"body":"how"},{"speaker":"Evan Hoffman","startTime":1072.403,"endTime":1072.548,"body":"can"},{"speaker":"Evan Hoffman","startTime":1072.548,"endTime":1072.638,"body":"you"},{"speaker":"Evan Hoffman","startTime":1072.638,"endTime":1072.998,"body":"connect"},{"speaker":"Evan Hoffman","startTime":1072.998,"endTime":1073.178,"body":"with"},{"speaker":"Evan Hoffman","startTime":1073.178,"endTime":1073.358,"body":"their"},{"speaker":"Evan Hoffman","startTime":1073.358,"endTime":1073.958,"body":"experience"},{"speaker":"Evan Hoffman","startTime":1073.958,"endTime":1074.108,"body":"that"},{"speaker":"Evan Hoffman","startTime":1074.108,"endTime":1074.348,"body":"they're"},{"speaker":"Evan Hoffman","startTime":1074.348,"endTime":1074.558,"body":"in"},{"speaker":"Evan Hoffman","startTime":1074.563,"endTime":1074.768,"body":"right"},{"speaker":"Evan Hoffman","startTime":1074.768,"endTime":1075.188,"body":"now,"},{"speaker":"Evan Hoffman","startTime":1075.278,"endTime":1075.488,"body":"number"},{"speaker":"Evan Hoffman","startTime":1075.488,"endTime":1075.788,"body":"one."},{"speaker":"Evan Hoffman","startTime":1075.788,"endTime":1075.878,"body":"And"},{"speaker":"Evan Hoffman","startTime":1075.878,"endTime":1075.998,"body":"then"},{"speaker":"Evan Hoffman","startTime":1075.998,"endTime":1076.208,"body":"number"},{"speaker":"Evan Hoffman","startTime":1076.213,"endTime":1076.598,"body":"two,"},{"speaker":"Evan Hoffman","startTime":1076.838,"endTime":1077.198,"body":"meeting"},{"speaker":"Evan Hoffman","startTime":1077.198,"endTime":1077.528,"body":"them,"},{"speaker":"Evan Hoffman","startTime":1077.645,"endTime":1077.885,"body":"right?"},{"speaker":"Evan Hoffman","startTime":1077.885,"endTime":1078.065,"body":"When"},{"speaker":"Evan Hoffman","startTime":1078.065,"endTime":1078.185,"body":"they"},{"speaker":"Evan Hoffman","startTime":1078.185,"endTime":1078.305,"body":"are"},{"speaker":"Evan Hoffman","startTime":1078.305,"endTime":1078.855,"body":"calling"},{"speaker":"Evan Hoffman","startTime":1078.923,"endTime":1079.157,"body":"with,"},{"speaker":"Evan Hoffman","startTime":1079.157,"endTime":1079.607,"body":"empathy,"},{"speaker":"Evan Hoffman","startTime":1079.612,"endTime":1079.787,"body":"with"},{"speaker":"Evan Hoffman","startTime":1079.787,"endTime":1080.507,"body":"compassion,"},{"speaker":"Evan Hoffman","startTime":1080.807,"endTime":1081.437,"body":"understanding"},{"speaker":"Evan Hoffman","startTime":1081.442,"endTime":1081.557,"body":"that"},{"speaker":"Evan Hoffman","startTime":1081.557,"endTime":1081.737,"body":"they're"},{"speaker":"Evan Hoffman","startTime":1081.737,"endTime":1082.247,"body":"probably"},{"speaker":"Evan Hoffman","startTime":1082.247,"endTime":1082.397,"body":"in"},{"speaker":"Evan Hoffman","startTime":1082.397,"endTime":1082.457,"body":"a"},{"speaker":"Evan Hoffman","startTime":1082.457,"endTime":1082.937,"body":"frustrating"},{"speaker":"Evan Hoffman","startTime":1082.937,"endTime":1083.537,"body":"situation."},{"speaker":"Ryan","startTime":1083.806,"endTime":1084.136,"body":"Yeah,"},{"speaker":"Ryan","startTime":1084.166,"endTime":1084.736,"body":"exactly."},{"speaker":"Ryan","startTime":1084.741,"endTime":1084.856,"body":"And"},{"speaker":"Ryan","startTime":1084.856,"endTime":1084.916,"body":"I"},{"speaker":"Ryan","startTime":1084.916,"endTime":1085.246,"body":"mean,"},{"speaker":"Ryan","startTime":1085.486,"endTime":1085.696,"body":"if"},{"speaker":"Ryan","startTime":1085.696,"endTime":1085.816,"body":"you"},{"speaker":"Ryan","startTime":1085.816,"endTime":1085.996,"body":"can"},{"speaker":"Ryan","startTime":1085.996,"endTime":1086.176,"body":"do"},{"speaker":"Ryan","startTime":1086.176,"endTime":1086.626,"body":"that,"},{"speaker":"Ryan","startTime":1086.626,"endTime":1086.956,"body":"then"},{"speaker":"Ryan","startTime":1087.291,"endTime":1087.406,"body":"you"},{"speaker":"Ryan","startTime":1087.406,"endTime":1087.646,"body":"bring"},{"speaker":"Ryan","startTime":1087.646,"endTime":1087.766,"body":"the"},{"speaker":"Ryan","startTime":1087.766,"endTime":1088.156,"body":"walls"},{"speaker":"Ryan","startTime":1088.161,"endTime":1088.426,"body":"down"},{"speaker":"Ryan","startTime":1088.426,"endTime":1088.486,"body":"a"},{"speaker":"Ryan","startTime":1088.486,"endTime":1088.696,"body":"little"},{"speaker":"Ryan","startTime":1088.701,"endTime":1089.096,"body":"bit"},{"speaker":"Ryan","startTime":1089.663,"endTime":1089.806,"body":"and"},{"speaker":"Ryan","startTime":1090.093,"endTime":1090.286,"body":"they're,"},{"speaker":"Ryan","startTime":1090.286,"endTime":1090.676,"body":"willing"},{"speaker":"Ryan","startTime":1090.676,"endTime":1090.976,"body":"to"},{"speaker":"Ryan","startTime":1090.976,"endTime":1091.522,"body":"actually"},{"speaker":"Ryan","startTime":1091.816,"endTime":1092.176,"body":"connect"},{"speaker":"Ryan","startTime":1092.176,"endTime":1092.326,"body":"with"},{"speaker":"Ryan","startTime":1092.331,"endTime":1092.536,"body":"you."},{"speaker":"Ryan","startTime":1092.536,"endTime":1092.686,"body":"You"},{"speaker":"Ryan","startTime":1092.686,"endTime":1093.016,"body":"build"},{"speaker":"Ryan","startTime":1093.016,"endTime":1093.166,"body":"some"},{"speaker":"Ryan","startTime":1093.166,"endTime":1093.676,"body":"trust."},{"speaker":"Ryan","startTime":1093.676,"endTime":1093.866,"body":"And"},{"speaker":"Ryan","startTime":1094.486,"endTime":1094.696,"body":"what"},{"speaker":"Ryan","startTime":1094.696,"endTime":1094.936,"body":"that"},{"speaker":"Ryan","startTime":1094.936,"endTime":1095.176,"body":"does"},{"speaker":"Ryan","startTime":1095.181,"endTime":1095.356,"body":"is"},{"speaker":"Ryan","startTime":1095.356,"endTime":1095.476,"body":"it"},{"speaker":"Ryan","startTime":1095.476,"endTime":1095.926,"body":"enables"},{"speaker":"Ryan","startTime":1095.931,"endTime":1096.106,"body":"your"},{"speaker":"Ryan","startTime":1096.106,"endTime":1096.796,"body":"technician"},{"speaker":"Ryan","startTime":1096.796,"endTime":1096.916,"body":"that"},{"speaker":"Ryan","startTime":1096.916,"endTime":1097.036,"body":"you're"},{"speaker":"Ryan","startTime":1097.041,"endTime":1097.216,"body":"gonna"},{"speaker":"Ryan","startTime":1097.216,"endTime":1097.546,"body":"send"},{"speaker":"Ryan","startTime":1097.546,"endTime":1097.936,"body":"out"},{"speaker":"Ryan","startTime":1097.941,"endTime":1098.086,"body":"to"},{"speaker":"Ryan","startTime":1098.086,"endTime":1098.206,"body":"be"},{"speaker":"Ryan","startTime":1098.206,"endTime":1098.476,"body":"able"},{"speaker":"Ryan","startTime":1098.476,"endTime":1098.536,"body":"to"},{"speaker":"Ryan","startTime":1098.806,"endTime":1099.136,"body":"already"},{"speaker":"Ryan","startTime":1099.136,"endTime":1099.614,"body":"have"},{"speaker":"Ryan","startTime":1100.367,"endTime":1100.456,"body":"a"},{"speaker":"Ryan","startTime":1100.461,"endTime":1100.726,"body":"certain"},{"speaker":"Ryan","startTime":1100.726,"endTime":1100.936,"body":"amount"},{"speaker":"Ryan","startTime":1100.936,"endTime":1100.996,"body":"of"},{"speaker":"Ryan","startTime":1101.001,"endTime":1101.416,"body":"trust"},{"speaker":"Ryan","startTime":1101.416,"endTime":1101.626,"body":"that,"},{"speaker":"Ryan","startTime":1101.626,"endTime":1101.956,"body":"that,"},{"speaker":"Ryan","startTime":1101.956,"endTime":1102.136,"body":"that"},{"speaker":"Ryan","startTime":1102.141,"endTime":1102.586,"body":"customer"},{"speaker":"Ryan","startTime":1102.586,"endTime":1102.736,"body":"is"},{"speaker":"Ryan","startTime":1102.736,"endTime":1103.066,"body":"built"},{"speaker":"Ryan","startTime":1103.066,"endTime":1103.216,"body":"with"},{"speaker":"Ryan","startTime":1103.216,"endTime":1103.306,"body":"the"},{"speaker":"Ryan","startTime":1103.306,"endTime":1103.886,"body":"company."},{"speaker":"Ryan","startTime":1103.994,"endTime":1104.059,"body":"And"},{"speaker":"Ryan","startTime":1104.064,"endTime":1104.269,"body":"that"},{"speaker":"Ryan","startTime":1104.269,"endTime":1104.749,"body":"starts"},{"speaker":"Ryan","startTime":1104.749,"endTime":1105.109,"body":"with"},{"speaker":"Ryan","startTime":1105.616,"endTime":1105.799,"body":"what"},{"speaker":"Ryan","startTime":1105.799,"endTime":1106.189,"body":"Robert"},{"speaker":"Ryan","startTime":1106.189,"endTime":1106.309,"body":"was"},{"speaker":"Ryan","startTime":1106.314,"endTime":1106.669,"body":"talking"},{"speaker":"Ryan","startTime":1106.669,"endTime":1106.939,"body":"about"},{"speaker":"Ryan","startTime":1106.939,"endTime":1107.029,"body":"and"},{"speaker":"Ryan","startTime":1107.029,"endTime":1107.149,"body":"how"},{"speaker":"Ryan","startTime":1107.149,"endTime":1107.269,"body":"you're"},{"speaker":"Ryan","startTime":1107.274,"endTime":1107.569,"body":"building"},{"speaker":"Ryan","startTime":1107.569,"endTime":1107.719,"body":"your"},{"speaker":"Ryan","startTime":1107.724,"endTime":1108.245,"body":"brand."},{"speaker":"Ryan","startTime":1108.49,"endTime":1108.663,"body":"But"},{"speaker":"Ryan","startTime":1108.668,"endTime":1108.753,"body":"you"},{"speaker":"Ryan","startTime":1108.758,"endTime":1108.933,"body":"know,"},{"speaker":"Ryan","startTime":1108.933,"endTime":1109.113,"body":"how"},{"speaker":"Ryan","startTime":1109.113,"endTime":1109.263,"body":"you"},{"speaker":"Ryan","startTime":1109.263,"endTime":1109.743,"body":"operate"},{"speaker":"Ryan","startTime":1109.743,"endTime":1110.013,"body":"within"},{"speaker":"Ryan","startTime":1110.013,"endTime":1110.133,"body":"your"},{"speaker":"Ryan","startTime":1110.133,"endTime":1110.673,"body":"business"},{"speaker":"Ryan","startTime":1110.859,"endTime":1111.099,"body":"is,"},{"speaker":"Ryan","startTime":1111.099,"endTime":1111.249,"body":"your"},{"speaker":"Ryan","startTime":1111.254,"endTime":1111.619,"body":"brand."},{"speaker":"Ryan","startTime":1111.751,"endTime":1111.922,"body":"It's"},{"speaker":"Ryan","startTime":1111.927,"endTime":1112.162,"body":"just"},{"speaker":"Ryan","startTime":1112.162,"endTime":1112.252,"body":"the"},{"speaker":"Ryan","startTime":1112.252,"endTime":1112.732,"body":"actual,"},{"speaker":"Ryan","startTime":1112.737,"endTime":1113.002,"body":"like"},{"speaker":"Ryan","startTime":1113.002,"endTime":1113.992,"body":"personification"},{"speaker":"Ryan","startTime":1113.997,"endTime":1114.022,"body":"of"},{"speaker":"Ryan","startTime":1114.022,"endTime":1114.102,"body":"it."},{"speaker":"Ryan","startTime":1114.414,"endTime":1114.954,"body":"And"},{"speaker":"Ryan","startTime":1114.954,"endTime":1115.434,"body":"so"},{"speaker":"Ryan","startTime":1115.434,"endTime":1115.614,"body":"it"},{"speaker":"Ryan","startTime":1115.614,"endTime":1115.914,"body":"needs"},{"speaker":"Ryan","startTime":1115.914,"endTime":1116.004,"body":"to"},{"speaker":"Ryan","startTime":1116.004,"endTime":1116.424,"body":"be,"},{"speaker":"Ryan","startTime":1116.424,"endTime":1116.574,"body":"there"},{"speaker":"Ryan","startTime":1116.574,"endTime":1116.784,"body":"needs"},{"speaker":"Ryan","startTime":1116.784,"endTime":1116.844,"body":"to"},{"speaker":"Ryan","startTime":1116.849,"endTime":1116.964,"body":"be"},{"speaker":"Ryan","startTime":1116.964,"endTime":1117.894,"body":"consistency"},{"speaker":"Ryan","startTime":1117.894,"endTime":1118.554,"body":"across"},{"speaker":"Ryan","startTime":1118.824,"endTime":1119.184,"body":"every"},{"speaker":"Ryan","startTime":1119.184,"endTime":1119.844,"body":"process,"},{"speaker":"Ryan","startTime":1119.844,"endTime":1120.084,"body":"which"},{"speaker":"Ryan","startTime":1120.084,"endTime":1120.334,"body":"is"},{"speaker":"Ryan","startTime":1120.774,"endTime":1120.894,"body":"the"},{"speaker":"Ryan","startTime":1120.894,"endTime":1121.614,"body":"experience"},{"speaker":"Ryan","startTime":1121.614,"endTime":1121.704,"body":"that"},{"speaker":"Ryan","startTime":1121.704,"endTime":1121.824,"body":"your"},{"speaker":"Ryan","startTime":1121.824,"endTime":1122.244,"body":"customer"},{"speaker":"Ryan","startTime":1122.244,"endTime":1122.784,"body":"has."},{"speaker":"Ryan","startTime":1123.114,"endTime":1123.354,"body":"That's"},{"speaker":"Ryan","startTime":1123.354,"endTime":1123.474,"body":"what"},{"speaker":"Ryan","startTime":1123.479,"endTime":1123.864,"body":"happens"},{"speaker":"Ryan","startTime":1123.864,"endTime":1124.374,"body":"before"},{"speaker":"Ryan","startTime":1124.374,"endTime":1124.434,"body":"a"},{"speaker":"Ryan","startTime":1124.439,"endTime":1124.764,"body":"sale"},{"speaker":"Ryan","startTime":1124.764,"endTime":1124.854,"body":"is"},{"speaker":"Ryan","startTime":1124.854,"endTime":1125.334,"body":"closed,"},{"speaker":"Ryan","startTime":1125.334,"endTime":1125.65,"body":"right?"},{"speaker":"Ryan","startTime":1125.881,"endTime":1126.009,"body":"The,"},{"speaker":"Ryan","startTime":1126.009,"endTime":1126.639,"body":"service"},{"speaker":"Ryan","startTime":1126.639,"endTime":1126.789,"body":"that"},{"speaker":"Ryan","startTime":1126.789,"endTime":1126.969,"body":"you"},{"speaker":"Ryan","startTime":1126.969,"endTime":1127.269,"body":"give"},{"speaker":"Ryan","startTime":1127.269,"endTime":1127.389,"body":"is"},{"speaker":"Ryan","startTime":1127.389,"endTime":1127.539,"body":"what"},{"speaker":"Ryan","startTime":1127.539,"endTime":1127.959,"body":"happens"},{"speaker":"Ryan","startTime":1127.959,"endTime":1128.589,"body":"after"},{"speaker":"Ryan","startTime":1128.949,"endTime":1129.129,"body":"the"},{"speaker":"Ryan","startTime":1129.129,"endTime":1129.459,"body":"sale"},{"speaker":"Ryan","startTime":1129.459,"endTime":1129.579,"body":"is"},{"speaker":"Ryan","startTime":1129.579,"endTime":1129.999,"body":"closed."},{"speaker":"Ryan","startTime":1130.004,"endTime":1130.119,"body":"And"},{"speaker":"Ryan","startTime":1130.119,"endTime":1130.209,"body":"I"},{"speaker":"Ryan","startTime":1130.209,"endTime":1130.509,"body":"think"},{"speaker":"Ryan","startTime":1130.514,"endTime":1130.839,"body":"that"},{"speaker":"Ryan","startTime":1131.321,"endTime":1131.499,"body":"there's"},{"speaker":"Ryan","startTime":1131.504,"endTime":1131.529,"body":"a"},{"speaker":"Ryan","startTime":1131.529,"endTime":1131.709,"body":"lot"},{"speaker":"Ryan","startTime":1131.709,"endTime":1131.799,"body":"of"},{"speaker":"Ryan","startTime":1132.339,"endTime":1132.399,"body":"che"},{"speaker":"Ryan","startTime":1132.543,"endTime":1133.143,"body":"companies"},{"speaker":"Ryan","startTime":1133.143,"endTime":1133.773,"body":"that"},{"speaker":"Ryan","startTime":1133.863,"endTime":1134.013,"body":"they"},{"speaker":"Ryan","startTime":1134.013,"endTime":1134.553,"body":"invest"},{"speaker":"Ryan","startTime":1134.922,"endTime":1134.973,"body":"a,"},{"speaker":"Ryan","startTime":1134.973,"endTime":1135.273,"body":"whole"},{"speaker":"Ryan","startTime":1135.273,"endTime":1135.633,"body":"lot"},{"speaker":"Ryan","startTime":1135.633,"endTime":1135.963,"body":"in"},{"speaker":"Ryan","startTime":1135.963,"endTime":1136.323,"body":"sales"},{"speaker":"Ryan","startTime":1136.323,"endTime":1136.803,"body":"training"},{"speaker":"Ryan","startTime":1136.803,"endTime":1137.073,"body":"and,"},{"speaker":"Ryan","startTime":1137.122,"endTime":1137.662,"body":"classes"},{"speaker":"Ryan","startTime":1137.662,"endTime":1138.082,"body":"related"},{"speaker":"Ryan","startTime":1138.082,"endTime":1138.172,"body":"to"},{"speaker":"Ryan","startTime":1138.172,"endTime":1138.352,"body":"that"},{"speaker":"Ryan","startTime":1138.357,"endTime":1138.562,"body":"sort"},{"speaker":"Ryan","startTime":1138.562,"endTime":1138.622,"body":"of"},{"speaker":"Ryan","startTime":1138.622,"endTime":1138.832,"body":"thing"},{"speaker":"Ryan","startTime":1138.832,"endTime":1139.192,"body":"because"},{"speaker":"Ryan","startTime":1139.192,"endTime":1139.312,"body":"the"},{"speaker":"Ryan","startTime":1139.317,"endTime":1139.972,"body":"acquisition"},{"speaker":"Ryan","startTime":1139.972,"endTime":1140.092,"body":"of"},{"speaker":"Ryan","startTime":1140.092,"endTime":1140.452,"body":"new"},{"speaker":"Ryan","startTime":1140.551,"endTime":1141.151,"body":"customers"},{"speaker":"Ryan","startTime":1141.151,"endTime":1141.301,"body":"is"},{"speaker":"Ryan","startTime":1141.301,"endTime":1141.511,"body":"so"},{"speaker":"Ryan","startTime":1141.511,"endTime":1141.901,"body":"important"},{"speaker":"Ryan","startTime":1142.157,"endTime":1142.321,"body":"and,"},{"speaker":"Ryan","startTime":1142.321,"endTime":1142.441,"body":"it"},{"speaker":"Ryan","startTime":1142.441,"endTime":1142.861,"body":"is"},{"speaker":"Ryan","startTime":1142.861,"endTime":1143.161,"body":"like"},{"speaker":"Ryan","startTime":1143.251,"endTime":1143.311,"body":"a"},{"speaker":"Ryan","startTime":1143.311,"endTime":1143.551,"body":"hundred"},{"speaker":"Ryan","startTime":1143.551,"endTime":1143.881,"body":"percent"},{"speaker":"Ryan","startTime":1143.881,"endTime":1144.001,"body":"it"},{"speaker":"Ryan","startTime":1144.006,"endTime":1144.391,"body":"is."},{"speaker":"Ryan","startTime":1144.411,"endTime":1144.771,"body":"Nothing"},{"speaker":"Ryan","startTime":1144.771,"endTime":1145.161,"body":"happens"},{"speaker":"Ryan","startTime":1145.166,"endTime":1145.461,"body":"until"},{"speaker":"Ryan","startTime":1145.461,"endTime":1145.521,"body":"a"},{"speaker":"Ryan","startTime":1145.521,"endTime":1145.821,"body":"sale"},{"speaker":"Ryan","startTime":1145.826,"endTime":1145.941,"body":"is"},{"speaker":"Ryan","startTime":1145.941,"endTime":1146.181,"body":"made"},{"speaker":"Ryan","startTime":1146.181,"endTime":1146.301,"body":"in"},{"speaker":"Ryan","startTime":1146.306,"endTime":1146.481,"body":"any"},{"speaker":"Ryan","startTime":1146.481,"endTime":1147.081,"body":"business."},{"speaker":"Ryan","startTime":1147.241,"endTime":1147.591,"body":"So"},{"speaker":"Ryan","startTime":1147.901,"endTime":1148.391,"body":"like"},{"speaker":"Ryan","startTime":1148.611,"endTime":1148.641,"body":"a"},{"speaker":"Ryan","startTime":1148.641,"endTime":1148.881,"body":"hundred"},{"speaker":"Ryan","startTime":1148.881,"endTime":1149.361,"body":"percent."},{"speaker":"Ryan","startTime":1149.448,"endTime":1150.138,"body":"But"},{"speaker":"Ryan","startTime":1150.348,"endTime":1150.648,"body":"the"},{"speaker":"Ryan","startTime":1150.738,"endTime":1151.038,"body":"flip"},{"speaker":"Ryan","startTime":1151.038,"endTime":1151.308,"body":"side"},{"speaker":"Ryan","startTime":1151.308,"endTime":1151.368,"body":"of"},{"speaker":"Ryan","startTime":1151.368,"endTime":1151.578,"body":"that"},{"speaker":"Ryan","startTime":1151.578,"endTime":1151.728,"body":"is"},{"speaker":"Ryan","startTime":1151.728,"endTime":1151.938,"body":"what"},{"speaker":"Ryan","startTime":1151.938,"endTime":1152.641,"body":"happens?"},{"speaker":"Ryan","startTime":1152.785,"endTime":1153.325,"body":"When"},{"speaker":"Ryan","startTime":1153.415,"endTime":1153.805,"body":"after"},{"speaker":"Ryan","startTime":1153.805,"endTime":1154.147,"body":"that"},{"speaker":"Ryan","startTime":1154.23,"endTime":1154.41,"body":"what,"},{"speaker":"Ryan","startTime":1154.41,"endTime":1154.44,"body":"are"},{"speaker":"Ryan","startTime":1154.44,"endTime":1154.56,"body":"you"},{"speaker":"Ryan","startTime":1154.56,"endTime":1154.89,"body":"doing"},{"speaker":"Ryan","startTime":1154.89,"endTime":1155.22,"body":"after"},{"speaker":"Ryan","startTime":1155.22,"endTime":1155.55,"body":"that?"},{"speaker":"Ryan","startTime":1155.73,"endTime":1155.91,"body":"Is"},{"speaker":"Ryan","startTime":1155.91,"endTime":1156.03,"body":"the"},{"speaker":"Ryan","startTime":1156.03,"endTime":1156.27,"body":"only"},{"speaker":"Ryan","startTime":1156.275,"endTime":1156.54,"body":"time"},{"speaker":"Ryan","startTime":1156.545,"endTime":1156.63,"body":"that"},{"speaker":"Ryan","startTime":1156.63,"endTime":1156.75,"body":"you're"},{"speaker":"Ryan","startTime":1156.755,"endTime":1156.99,"body":"ever"},{"speaker":"Ryan","startTime":1156.99,"endTime":1157.35,"body":"reaching"},{"speaker":"Ryan","startTime":1157.35,"endTime":1157.62,"body":"out"},{"speaker":"Ryan","startTime":1157.625,"endTime":1157.74,"body":"to"},{"speaker":"Ryan","startTime":1157.74,"endTime":1158.16,"body":"your"},{"speaker":"Ryan","startTime":1158.34,"endTime":1158.82,"body":"customer"},{"speaker":"Ryan","startTime":1158.82,"endTime":1159.18,"body":"base"},{"speaker":"Ryan","startTime":1159.18,"endTime":1159.69,"body":"when"},{"speaker":"Ryan","startTime":1159.764,"endTime":1159.905,"body":"you"},{"speaker":"Ryan","startTime":1159.905,"endTime":1160.025,"body":"know"},{"speaker":"Ryan","startTime":1160.025,"endTime":1160.175,"body":"you're"},{"speaker":"Ryan","startTime":1160.18,"endTime":1160.565,"body":"trying"},{"speaker":"Ryan","startTime":1160.565,"endTime":1160.985,"body":"to"},{"speaker":"Ryan","startTime":1161.015,"endTime":1161.405,"body":"sell"},{"speaker":"Ryan","startTime":1161.405,"endTime":1161.825,"body":"something?"},{"speaker":"Ryan","startTime":1161.825,"endTime":1161.945,"body":"Are"},{"speaker":"Ryan","startTime":1161.95,"endTime":1162.005,"body":"you"},{"speaker":"Ryan","startTime":1162.115,"endTime":1162.275,"body":"doing."},{"speaker":"Ryan","startTime":1162.524,"endTime":1162.854,"body":"The"},{"speaker":"Ryan","startTime":1162.884,"endTime":1163.304,"body":"happy"},{"speaker":"Ryan","startTime":1163.304,"endTime":1163.634,"body":"calls"},{"speaker":"Ryan","startTime":1163.874,"endTime":1164.054,"body":"like"},{"speaker":"Ryan","startTime":1164.174,"endTime":1164.444,"body":"what,"},{"speaker":"Ryan","startTime":1164.444,"endTime":1164.594,"body":"is"},{"speaker":"Ryan","startTime":1164.594,"endTime":1164.684,"body":"it"},{"speaker":"Ryan","startTime":1164.684,"endTime":1164.804,"body":"that"},{"speaker":"Ryan","startTime":1164.804,"endTime":1164.954,"body":"you're"},{"speaker":"Ryan","startTime":1164.954,"endTime":1165.284,"body":"doing"},{"speaker":"Ryan","startTime":1165.284,"endTime":1165.674,"body":"within"},{"speaker":"Ryan","startTime":1165.674,"endTime":1166.304,"body":"your"},{"speaker":"Ryan","startTime":1166.436,"endTime":1167.126,"body":"touchpoint"},{"speaker":"Ryan","startTime":1167.126,"endTime":1167.696,"body":"process"},{"speaker":"Ryan","startTime":1167.696,"endTime":1167.816,"body":"that"},{"speaker":"Ryan","startTime":1167.816,"endTime":1167.966,"body":"you"},{"speaker":"Ryan","startTime":1167.966,"endTime":1168.356,"body":"have?"},{"speaker":"Ryan","startTime":1168.356,"endTime":1168.536,"body":"Or"},{"speaker":"Ryan","startTime":1168.536,"endTime":1168.626,"body":"do"},{"speaker":"Ryan","startTime":1168.626,"endTime":1168.746,"body":"you"},{"speaker":"Ryan","startTime":1168.746,"endTime":1169.076,"body":"have"},{"speaker":"Ryan","startTime":1169.076,"endTime":1169.406,"body":"one"},{"speaker":"Ryan","startTime":1169.406,"endTime":1169.676,"body":"where"},{"speaker":"Ryan","startTime":1169.676,"endTime":1169.856,"body":"you're"},{"speaker":"Ryan","startTime":1169.856,"endTime":1170.276,"body":"actually"},{"speaker":"Ryan","startTime":1170.276,"endTime":1170.576,"body":"reaching"},{"speaker":"Ryan","startTime":1170.581,"endTime":1170.756,"body":"out"},{"speaker":"Ryan","startTime":1170.756,"endTime":1170.846,"body":"to"},{"speaker":"Ryan","startTime":1170.846,"endTime":1171.386,"body":"people"},{"speaker":"Ryan","startTime":1171.391,"endTime":1171.566,"body":"and"},{"speaker":"Ryan","startTime":1171.566,"endTime":1172.076,"body":"providing"},{"speaker":"Ryan","startTime":1172.081,"endTime":1172.586,"body":"value"},{"speaker":"Ryan","startTime":1172.586,"endTime":1172.736,"body":"and"},{"speaker":"Ryan","startTime":1172.741,"endTime":1172.946,"body":"not"},{"speaker":"Ryan","startTime":1172.946,"endTime":1173.336,"body":"just"},{"speaker":"Ryan","startTime":1173.336,"endTime":1173.636,"body":"some"},{"speaker":"Ryan","startTime":1173.636,"endTime":1173.966,"body":"sort"},{"speaker":"Ryan","startTime":1173.966,"endTime":1174.146,"body":"of"},{"speaker":"Ryan","startTime":1174.146,"endTime":1174.716,"body":"scammy"},{"speaker":"Ryan","startTime":1174.721,"endTime":1175.316,"body":"kinda"},{"speaker":"Ryan","startTime":1175.436,"endTime":1175.826,"body":"sales"},{"speaker":"Ryan","startTime":1175.831,"endTime":1176.306,"body":"pitch."},{"speaker":"Ryan","startTime":1176.371,"endTime":1176.821,"body":"And"},{"speaker":"Ryan","startTime":1176.826,"endTime":1177.021,"body":"so"},{"speaker":"Ryan","startTime":1177.213,"endTime":1177.437,"body":"that's"},{"speaker":"Ryan","startTime":1177.437,"endTime":1177.587,"body":"on"},{"speaker":"Ryan","startTime":1177.587,"endTime":1177.677,"body":"the"},{"speaker":"Ryan","startTime":1177.677,"endTime":1178.067,"body":"outbound"},{"speaker":"Ryan","startTime":1178.067,"endTime":1178.157,"body":"and"},{"speaker":"Ryan","startTime":1178.157,"endTime":1178.247,"body":"the"},{"speaker":"Ryan","startTime":1178.247,"endTime":1178.697,"body":"inbound"},{"speaker":"Ryan","startTime":1178.697,"endTime":1178.967,"body":"side"},{"speaker":"Ryan","startTime":1178.967,"endTime":1179.027,"body":"of"},{"speaker":"Ryan","startTime":1179.027,"endTime":1179.417,"body":"things,"},{"speaker":"Ryan","startTime":1179.417,"endTime":1179.837,"body":"but"},{"speaker":"Ryan","startTime":1179.914,"endTime":1180.154,"body":"yeah,"},{"speaker":"Ryan","startTime":1180.154,"endTime":1180.214,"body":"I"},{"speaker":"Ryan","startTime":1180.214,"endTime":1180.454,"body":"mean,"},{"speaker":"Ryan","startTime":1180.454,"endTime":1180.694,"body":"just"},{"speaker":"Ryan","startTime":1180.694,"endTime":1181.054,"body":"to,"},{"speaker":"Ryan","startTime":1181.085,"endTime":1181.235,"body":"to"},{"speaker":"Ryan","startTime":1181.235,"endTime":1181.783,"body":"reiterate"},{"speaker":"Ryan","startTime":1182.091,"endTime":1182.285,"body":"it's,"},{"speaker":"Ryan","startTime":1182.285,"endTime":1182.405,"body":"the"},{"speaker":"Ryan","startTime":1182.405,"endTime":1182.975,"body":"experience"},{"speaker":"Ryan","startTime":1182.975,"endTime":1183.065,"body":"that"},{"speaker":"Ryan","startTime":1183.065,"endTime":1183.185,"body":"you"},{"speaker":"Ryan","startTime":1183.19,"endTime":1183.455,"body":"give"},{"speaker":"Ryan","startTime":1183.455,"endTime":1183.665,"body":"over"},{"speaker":"Ryan","startTime":1183.665,"endTime":1183.785,"body":"the"},{"speaker":"Ryan","startTime":1183.785,"endTime":1184.115,"body":"phone"},{"speaker":"Ryan","startTime":1184.115,"endTime":1184.235,"body":"and"},{"speaker":"Ryan","startTime":1184.235,"endTime":1184.595,"body":"that"},{"speaker":"Ryan","startTime":1184.835,"endTime":1184.955,"body":"the"},{"speaker":"Ryan","startTime":1184.955,"endTime":1185.345,"body":"feeling"},{"speaker":"Ryan","startTime":1185.35,"endTime":1185.495,"body":"that"},{"speaker":"Ryan","startTime":1185.495,"endTime":1185.825,"body":"you"},{"speaker":"Ryan","startTime":1185.885,"endTime":1186.215,"body":"get"},{"speaker":"Ryan","startTime":1186.215,"endTime":1186.425,"body":"from"},{"speaker":"Ryan","startTime":1186.425,"endTime":1186.815,"body":"talking"},{"speaker":"Ryan","startTime":1186.815,"endTime":1186.875,"body":"to"},{"speaker":"Ryan","startTime":1186.875,"endTime":1187.265,"body":"somebody"},{"speaker":"Ryan","startTime":1187.265,"endTime":1187.385,"body":"that"},{"speaker":"Ryan","startTime":1187.39,"endTime":1187.595,"body":"you"},{"speaker":"Ryan","startTime":1187.595,"endTime":1187.955,"body":"know,"},{"speaker":"Ryan","startTime":1187.955,"endTime":1188.645,"body":"genuinely"},{"speaker":"Ryan","startTime":1188.645,"endTime":1189.245,"body":"cares"},{"speaker":"Ryan","startTime":1189.37,"endTime":1189.55,"body":"that"},{"speaker":"Ryan","startTime":1189.58,"endTime":1189.7,"body":"you"},{"speaker":"Ryan","startTime":1189.7,"endTime":1189.91,"body":"can"},{"speaker":"Ryan","startTime":1189.915,"endTime":1190.24,"body":"tell"},{"speaker":"Ryan","startTime":1190.24,"endTime":1190.48,"body":"when"},{"speaker":"Ryan","startTime":1190.757,"endTime":1190.925,"body":"I"},{"speaker":"Ryan","startTime":1190.93,"endTime":1191.045,"body":"have"},{"speaker":"Ryan","startTime":1191.05,"endTime":1191.135,"body":"a"},{"speaker":"Ryan","startTime":1191.135,"endTime":1191.555,"body":"trash"},{"speaker":"Ryan","startTime":1191.555,"endTime":1191.915,"body":"service."},{"speaker":"Ryan","startTime":1191.915,"endTime":1192.005,"body":"I'm"},{"speaker":"Ryan","startTime":1192.005,"endTime":1192.095,"body":"not"},{"speaker":"Ryan","startTime":1192.095,"endTime":1192.305,"body":"gonna"},{"speaker":"Ryan","startTime":1192.305,"endTime":1192.635,"body":"mention"},{"speaker":"Ryan","startTime":1192.635,"endTime":1192.815,"body":"any"},{"speaker":"Ryan","startTime":1192.815,"endTime":1193.205,"body":"names,"},{"speaker":"Ryan","startTime":1193.205,"endTime":1193.505,"body":"but"},{"speaker":"Ryan","startTime":1193.71,"endTime":1193.89,"body":"they"},{"speaker":"Ryan","startTime":1193.895,"endTime":1194.37,"body":"basically"},{"speaker":"Ryan","startTime":1194.37,"endTime":1194.52,"body":"have"},{"speaker":"Ryan","startTime":1194.64,"endTime":1194.8,"body":"a"},{"speaker":"Ryan","startTime":1194.8,"endTime":1194.92,"body":"nu"},{"speaker":"Ryan","startTime":1194.94,"endTime":1195.03,"body":"a"},{"speaker":"Ryan","startTime":1195.035,"endTime":1195.75,"body":"monopoly"},{"speaker":"Ryan","startTime":1195.81,"endTime":1196.11,"body":"on"},{"speaker":"Ryan","startTime":1196.11,"endTime":1196.35,"body":"that"},{"speaker":"Ryan","startTime":1196.35,"endTime":1196.53,"body":"in"},{"speaker":"Ryan","startTime":1196.535,"endTime":1196.74,"body":"my"},{"speaker":"Ryan","startTime":1196.74,"endTime":1197.19,"body":"area."},{"speaker":"Ryan","startTime":1197.19,"endTime":1197.297,"body":"And"},{"speaker":"Ryan","startTime":1197.297,"endTime":1197.597,"body":"man,"},{"speaker":"Ryan","startTime":1197.597,"endTime":1197.717,"body":"if"},{"speaker":"Ryan","startTime":1197.717,"endTime":1197.807,"body":"I"},{"speaker":"Ryan","startTime":1197.807,"endTime":1197.987,"body":"could"},{"speaker":"Ryan","startTime":1198.017,"endTime":1198.347,"body":"hire"},{"speaker":"Ryan","startTime":1198.347,"endTime":1198.437,"body":"a"},{"speaker":"Ryan","startTime":1198.442,"endTime":1199.037,"body":"competitor,"},{"speaker":"Ryan","startTime":1199.037,"endTime":1199.127,"body":"I"},{"speaker":"Ryan","startTime":1199.127,"endTime":1199.427,"body":"would,"},{"speaker":"Ryan","startTime":1199.427,"endTime":1199.967,"body":"because"},{"speaker":"Ryan","startTime":1200.11,"endTime":1200.29,"body":"I"},{"speaker":"Ryan","startTime":1200.29,"endTime":1200.74,"body":"can't"},{"speaker":"Ryan","startTime":1200.95,"endTime":1201.25,"body":"get"},{"speaker":"Ryan","startTime":1201.25,"endTime":1201.28,"body":"a"},{"speaker":"Ryan","startTime":1201.285,"endTime":1201.73,"body":"person"},{"speaker":"Ryan","startTime":1201.73,"endTime":1201.88,"body":"on"},{"speaker":"Ryan","startTime":1201.88,"endTime":1202.0,"body":"the"},{"speaker":"Ryan","startTime":1202.0,"endTime":1202.48,"body":"phone"},{"speaker":"Ryan","startTime":1202.51,"endTime":1202.9,"body":"unless"},{"speaker":"Ryan","startTime":1202.9,"endTime":1202.99,"body":"I"},{"speaker":"Ryan","startTime":1202.995,"endTime":1203.23,"body":"wait"},{"speaker":"Ryan","startTime":1203.23,"endTime":1203.41,"body":"on"},{"speaker":"Ryan","startTime":1203.415,"endTime":1203.68,"body":"hold"},{"speaker":"Ryan","startTime":1203.68,"endTime":1203.86,"body":"for"},{"speaker":"Ryan","startTime":1203.865,"endTime":1204.22,"body":"40"},{"speaker":"Ryan","startTime":1204.22,"endTime":1204.67,"body":"minutes."},{"speaker":"Ryan","startTime":1204.749,"endTime":1205.259,"body":"And"},{"speaker":"Ryan","startTime":1205.259,"endTime":1205.469,"body":"when"},{"speaker":"Ryan","startTime":1205.469,"endTime":1205.559,"body":"I"},{"speaker":"Ryan","startTime":1205.559,"endTime":1205.739,"body":"do"},{"speaker":"Ryan","startTime":1205.739,"endTime":1205.919,"body":"get"},{"speaker":"Ryan","startTime":1205.919,"endTime":1206.249,"body":"somebody"},{"speaker":"Ryan","startTime":1206.249,"endTime":1206.369,"body":"on"},{"speaker":"Ryan","startTime":1206.369,"endTime":1206.459,"body":"the"},{"speaker":"Ryan","startTime":1206.459,"endTime":1206.705,"body":"phone"},{"speaker":"Ryan","startTime":1207.045,"endTime":1207.209,"body":"I,"},{"speaker":"Ryan","startTime":1207.209,"endTime":1207.539,"body":"just"},{"speaker":"Ryan","startTime":1207.539,"endTime":1207.869,"body":"know"},{"speaker":"Ryan","startTime":1207.869,"endTime":1208.019,"body":"that"},{"speaker":"Ryan","startTime":1208.019,"endTime":1208.169,"body":"they're"},{"speaker":"Ryan","startTime":1208.169,"endTime":1208.559,"body":"making"},{"speaker":"Ryan","startTime":1208.559,"endTime":1208.829,"body":"less"},{"speaker":"Ryan","startTime":1208.829,"endTime":1208.999,"body":"than"},{"speaker":"Ryan","startTime":1208.999,"endTime":1209.329,"body":"12"},{"speaker":"Ryan","startTime":1209.329,"endTime":1209.629,"body":"bucks"},{"speaker":"Ryan","startTime":1209.629,"endTime":1209.719,"body":"an"},{"speaker":"Ryan","startTime":1209.719,"endTime":1210.169,"body":"hour."},{"speaker":"Ryan","startTime":1210.223,"endTime":1210.523,"body":"And"},{"speaker":"Ryan","startTime":1210.523,"endTime":1210.733,"body":"they"},{"speaker":"Ryan","startTime":1210.733,"endTime":1210.973,"body":"do,"},{"speaker":"Ryan","startTime":1211.033,"endTime":1211.243,"body":"They're"},{"speaker":"Ryan","startTime":1211.243,"endTime":1211.903,"body":"so"},{"speaker":"Ryan","startTime":1211.933,"endTime":1212.803,"body":"dispassionate."},{"speaker":"Ryan","startTime":1212.803,"endTime":1212.953,"body":"They"},{"speaker":"Ryan","startTime":1212.953,"endTime":1213.193,"body":"do"},{"speaker":"Ryan","startTime":1213.198,"endTime":1213.463,"body":"not"},{"speaker":"Ryan","startTime":1213.463,"endTime":1213.763,"body":"care"},{"speaker":"Ryan","startTime":1213.768,"endTime":1213.883,"body":"about"},{"speaker":"Ryan","startTime":1214.633,"endTime":1214.993,"body":"whatever"},{"speaker":"Ryan","startTime":1214.993,"endTime":1215.083,"body":"the"},{"speaker":"Ryan","startTime":1215.083,"endTime":1215.503,"body":"issue"},{"speaker":"Ryan","startTime":1215.503,"endTime":1215.893,"body":"is."},{"speaker":"Ryan","startTime":1215.963,"endTime":1216.353,"body":"And"},{"speaker":"Ryan","startTime":1216.353,"endTime":1216.485,"body":"you"},{"speaker":"Ryan","startTime":1216.49,"endTime":1216.725,"body":"just"},{"speaker":"Ryan","startTime":1216.725,"endTime":1216.995,"body":"don't"},{"speaker":"Ryan","startTime":1217.0,"endTime":1217.205,"body":"feel"},{"speaker":"Ryan","startTime":1217.205,"endTime":1217.895,"body":"appreciated"},{"speaker":"Ryan","startTime":1217.895,"endTime":1218.045,"body":"when"},{"speaker":"Ryan","startTime":1218.05,"endTime":1218.195,"body":"that"},{"speaker":"Ryan","startTime":1218.195,"endTime":1218.615,"body":"happens."},{"speaker":"Ryan","startTime":1218.615,"endTime":1218.735,"body":"And"},{"speaker":"Ryan","startTime":1218.74,"endTime":1218.825,"body":"if"},{"speaker":"Ryan","startTime":1218.825,"endTime":1218.885,"body":"you"},{"speaker":"Ryan","startTime":1218.885,"endTime":1219.035,"body":"don't"},{"speaker":"Ryan","startTime":1219.035,"endTime":1219.215,"body":"feel"},{"speaker":"Ryan","startTime":1219.22,"endTime":1219.755,"body":"appreciated,"},{"speaker":"Ryan","startTime":1219.755,"endTime":1219.905,"body":"why"},{"speaker":"Ryan","startTime":1219.91,"endTime":1219.935,"body":"are"},{"speaker":"Ryan","startTime":1219.935,"endTime":1219.995,"body":"you"},{"speaker":"Ryan","startTime":1220.0,"endTime":1220.145,"body":"gonna"},{"speaker":"Ryan","startTime":1220.145,"endTime":1220.355,"body":"wanna"},{"speaker":"Ryan","startTime":1220.355,"endTime":1220.565,"body":"spend"},{"speaker":"Ryan","startTime":1220.565,"endTime":1220.685,"body":"your"},{"speaker":"Ryan","startTime":1220.685,"endTime":1220.985,"body":"money"},{"speaker":"Ryan","startTime":1220.985,"endTime":1221.135,"body":"when"},{"speaker":"Ryan","startTime":1221.135,"endTime":1221.465,"body":"there's"},{"speaker":"Ryan","startTime":1221.526,"endTime":1221.886,"body":"however"},{"speaker":"Ryan","startTime":1221.886,"endTime":1222.156,"body":"many"},{"speaker":"Ryan","startTime":1222.156,"endTime":1222.396,"body":"other"},{"speaker":"Ryan","startTime":1222.396,"endTime":1223.056,"body":"competitors"},{"speaker":"Ryan","startTime":1223.056,"endTime":1223.176,"body":"in"},{"speaker":"Ryan","startTime":1223.181,"endTime":1223.236,"body":"the"},{"speaker":"Ryan","startTime":1223.236,"endTime":1223.476,"body":"same"},{"speaker":"Ryan","startTime":1223.476,"endTime":1223.926,"body":"market?"},{"speaker":"Thaddeus Tondu","startTime":1224.019,"endTime":1224.109,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":1224.109,"endTime":1224.289,"body":"think"},{"speaker":"Thaddeus Tondu","startTime":1224.289,"endTime":1224.469,"body":"you,"},{"speaker":"Thaddeus Tondu","startTime":1224.469,"endTime":1224.619,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1224.619,"endTime":1224.919,"body":"mentioned"},{"speaker":"Thaddeus Tondu","startTime":1224.919,"endTime":1224.949,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1224.949,"endTime":1225.069,"body":"good"},{"speaker":"Thaddeus Tondu","startTime":1225.069,"endTime":1225.249,"body":"thing,"},{"speaker":"Thaddeus Tondu","startTime":1225.249,"endTime":1225.339,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1225.344,"endTime":1225.729,"body":"experience"},{"speaker":"Thaddeus Tondu","startTime":1225.729,"endTime":1225.849,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":1225.849,"endTime":1225.909,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1225.909,"endTime":1226.209,"body":"phone,"},{"speaker":"Thaddeus Tondu","startTime":1226.209,"endTime":1226.299,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1226.299,"endTime":1226.389,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1226.394,"endTime":1226.539,"body":"goes"},{"speaker":"Thaddeus Tondu","startTime":1226.539,"endTime":1226.779,"body":"back"},{"speaker":"Thaddeus Tondu","startTime":1226.779,"endTime":1226.869,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1226.869,"endTime":1227.109,"body":"tying"},{"speaker":"Thaddeus Tondu","startTime":1227.109,"endTime":1227.289,"body":"into"},{"speaker":"Thaddeus Tondu","startTime":1227.289,"endTime":1227.409,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":1227.409,"endTime":1227.799,"body":"Robert"},{"speaker":"Thaddeus Tondu","startTime":1227.804,"endTime":1227.919,"body":"was"},{"speaker":"Thaddeus Tondu","startTime":1227.919,"endTime":1228.189,"body":"saying"},{"speaker":"Thaddeus Tondu","startTime":1228.189,"endTime":1228.579,"body":"earlier"},{"speaker":"Thaddeus Tondu","startTime":1228.579,"endTime":1228.898,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":1229.029,"endTime":1229.058,"body":"know,"},{"speaker":"Thaddeus Tondu","startTime":1229.058,"endTime":1229.358,"body":"people"},{"speaker":"Thaddeus Tondu","startTime":1229.358,"endTime":1229.658,"body":"also"},{"speaker":"Thaddeus Tondu","startTime":1229.658,"endTime":1229.868,"body":"want"},{"speaker":"Thaddeus Tondu","startTime":1229.868,"endTime":1229.958,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":1229.963,"endTime":1230.228,"body":"idea"},{"speaker":"Thaddeus Tondu","startTime":1230.228,"endTime":1230.348,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":1230.348,"endTime":1230.778,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":1230.855,"endTime":1231.005,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":1231.005,"endTime":1231.065,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1231.07,"endTime":1231.335,"body":"answer"},{"speaker":"Thaddeus Tondu","startTime":1231.335,"endTime":1231.455,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1231.455,"endTime":1231.935,"body":"phone,"},{"speaker":"Thaddeus Tondu","startTime":1232.173,"endTime":1232.293,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":1232.298,"endTime":1232.473,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":1232.473,"endTime":1232.593,"body":"wanna"},{"speaker":"Thaddeus Tondu","startTime":1232.593,"endTime":1232.713,"body":"say"},{"speaker":"Thaddeus Tondu","startTime":1232.718,"endTime":1232.983,"body":"cold"},{"speaker":"Thaddeus Tondu","startTime":1232.983,"endTime":1233.193,"body":"call,"},{"speaker":"Thaddeus Tondu","startTime":1233.198,"endTime":1233.322,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":1233.322,"endTime":1233.682,"body":"mystery"},{"speaker":"Thaddeus Tondu","startTime":1233.682,"endTime":1234.012,"body":"shopper,"},{"speaker":"Thaddeus Tondu","startTime":1234.012,"endTime":1234.192,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":1234.192,"endTime":1234.342,"body":"own"},{"speaker":"Thaddeus Tondu","startTime":1234.342,"endTime":1234.852,"body":"business."},{"speaker":"Thaddeus Tondu","startTime":1235.108,"endTime":1235.109,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1235.114,"endTime":1235.228,"body":"see"},{"speaker":"Thaddeus Tondu","startTime":1235.228,"endTime":1235.378,"body":"how"},{"speaker":"Thaddeus Tondu","startTime":1235.378,"endTime":1235.558,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":1235.558,"endTime":1236.128,"body":"CSRs"},{"speaker":"Thaddeus Tondu","startTime":1236.128,"endTime":1236.428,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":1236.428,"endTime":1236.608,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":1236.608,"endTime":1236.668,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1236.668,"endTime":1236.878,"body":"phone."},{"speaker":"Thaddeus Tondu","startTime":1236.878,"endTime":1236.908,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":1236.908,"endTime":1237.058,"body":"mean,"},{"speaker":"Thaddeus Tondu","startTime":1237.058,"endTime":1237.208,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":1237.208,"endTime":1237.298,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":1237.298,"endTime":1237.418,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1237.418,"endTime":1237.598,"body":"only"},{"speaker":"Thaddeus Tondu","startTime":1237.598,"endTime":1237.868,"body":"person"},{"speaker":"Thaddeus Tondu","startTime":1237.868,"endTime":1238.168,"body":"answering"},{"speaker":"Thaddeus Tondu","startTime":1238.168,"endTime":1238.288,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1238.288,"endTime":1238.588,"body":"phone,"},{"speaker":"Thaddeus Tondu","startTime":1238.588,"endTime":1238.708,"body":"well"},{"speaker":"Thaddeus Tondu","startTime":1238.708,"endTime":1238.918,"body":"then"},{"speaker":"Thaddeus Tondu","startTime":1238.918,"endTime":1239.308,"body":"record"},{"speaker":"Thaddeus Tondu","startTime":1239.308,"endTime":1239.398,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":1239.398,"endTime":1240.148,"body":"conversation"},{"speaker":"Thaddeus Tondu","startTime":1240.628,"endTime":1241.018,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1241.018,"endTime":1241.198,"body":"then"},{"speaker":"Thaddeus Tondu","startTime":1241.198,"endTime":1241.318,"body":"go"},{"speaker":"Thaddeus Tondu","startTime":1241.318,"endTime":1241.528,"body":"back"},{"speaker":"Thaddeus Tondu","startTime":1241.528,"endTime":1241.648,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1241.648,"endTime":1241.978,"body":"listen"},{"speaker":"Thaddeus Tondu","startTime":1241.978,"endTime":1242.098,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1242.098,"endTime":1242.728,"body":"yourself"},{"speaker":"Thaddeus Tondu","startTime":1242.775,"endTime":1242.955,"body":"and,"},{"speaker":"Thaddeus Tondu","startTime":1242.96,"endTime":1243.165,"body":"look"},{"speaker":"Thaddeus Tondu","startTime":1243.165,"endTime":1243.315,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":1243.315,"endTime":1243.525,"body":"through"},{"speaker":"Thaddeus Tondu","startTime":1243.525,"endTime":1243.645,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1243.645,"endTime":1244.065,"body":"lens"},{"speaker":"Thaddeus Tondu","startTime":1244.125,"endTime":1244.575,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":1244.605,"endTime":1244.695,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1244.695,"endTime":1245.145,"body":"customer"},{"speaker":"Thaddeus Tondu","startTime":1245.505,"endTime":1245.655,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1245.655,"endTime":1245.955,"body":"how"},{"speaker":"Thaddeus Tondu","startTime":1245.96,"endTime":1246.165,"body":"are"},{"speaker":"Thaddeus Tondu","startTime":1246.165,"endTime":1246.555,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":1246.555,"endTime":1246.825,"body":"going"},{"speaker":"Thaddeus Tondu","startTime":1246.83,"endTime":1246.885,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1246.885,"endTime":1247.635,"body":"experience"},{"speaker":"Thaddeus Tondu","startTime":1247.635,"endTime":1247.815,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1247.815,"endTime":1248.085,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":1248.09,"endTime":1248.695,"body":"interaction."},{"speaker":"Thaddeus Tondu","startTime":1249.045,"endTime":1249.135,"body":"If"},{"speaker":"Thaddeus Tondu","startTime":1249.135,"endTime":1249.285,"body":"they're"},{"speaker":"Thaddeus Tondu","startTime":1249.29,"endTime":1249.315,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1249.315,"endTime":1249.645,"body":"repeat"},{"speaker":"Thaddeus Tondu","startTime":1249.645,"endTime":1249.975,"body":"customer,"},{"speaker":"Thaddeus Tondu","startTime":1249.98,"endTime":1250.065,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":1250.065,"endTime":1250.215,"body":"already"},{"speaker":"Thaddeus Tondu","startTime":1250.215,"endTime":1250.395,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":1250.4,"endTime":1250.545,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1250.545,"endTime":1250.815,"body":"trust,"},{"speaker":"Thaddeus Tondu","startTime":1250.82,"endTime":1250.935,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":1250.935,"endTime":1251.055,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":1251.06,"endTime":1251.145,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":1251.145,"endTime":1251.265,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":1251.265,"endTime":1251.385,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1251.39,"endTime":1251.865,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":1251.865,"endTime":1252.285,"body":"time"},{"speaker":"Thaddeus Tondu","startTime":1252.285,"endTime":1252.405,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1252.405,"endTime":1252.525,"body":"they're"},{"speaker":"Thaddeus Tondu","startTime":1252.525,"endTime":1252.975,"body":"interacting"},{"speaker":"Thaddeus Tondu","startTime":1253.005,"endTime":1253.125,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":1253.125,"endTime":1253.245,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":1253.245,"endTime":1254.055,"body":"organization,"},{"speaker":"Thaddeus Tondu","startTime":1254.325,"endTime":1254.505,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":1254.505,"endTime":1254.625,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":1254.625,"endTime":1254.805,"body":"their"},{"speaker":"Thaddeus Tondu","startTime":1254.805,"endTime":1255.825,"body":"experience"},{"speaker":"Thaddeus Tondu","startTime":1256.155,"endTime":1256.605,"body":"like?"},{"speaker":"Thaddeus Tondu","startTime":1256.965,"endTime":1257.115,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":1257.115,"endTime":1257.205,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":1257.205,"endTime":1257.415,"body":"gonna"},{"speaker":"Thaddeus Tondu","startTime":1257.685,"endTime":1258.135,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":1258.285,"endTime":1258.645,"body":"big."},{"speaker":"Thaddeus Tondu","startTime":1258.645,"endTime":1258.915,"body":"Right."},{"speaker":"Thaddeus Tondu","startTime":1258.915,"endTime":1259.035,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":1259.04,"endTime":1259.215,"body":"you,"},{"speaker":"Thaddeus Tondu","startTime":1259.275,"endTime":1259.395,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":1259.395,"endTime":1259.815,"body":"know"},{"speaker":"Thaddeus Tondu","startTime":1259.995,"endTime":1260.295,"body":"Robert,"},{"speaker":"Thaddeus Tondu","startTime":1260.295,"endTime":1260.385,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":1260.385,"endTime":1260.655,"body":"talking"},{"speaker":"Thaddeus Tondu","startTime":1260.655,"endTime":1260.925,"body":"earlier"},{"speaker":"Thaddeus Tondu","startTime":1260.925,"endTime":1261.165,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":1261.435,"endTime":1261.84,"body":"24"},{"speaker":"Thaddeus Tondu","startTime":1261.84,"endTime":1262.225,"body":"7"},{"speaker":"Thaddeus Tondu","startTime":1262.371,"endTime":1262.614,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":1262.614,"endTime":1262.884,"body":"there,"},{"speaker":"Thaddeus Tondu","startTime":1262.884,"endTime":1263.484,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1263.544,"endTime":1263.634,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":1263.634,"endTime":1263.904,"body":"wanted"},{"speaker":"Thaddeus Tondu","startTime":1263.904,"endTime":1263.964,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1263.969,"endTime":1264.084,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":1264.084,"endTime":1264.144,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1264.144,"endTime":1264.894,"body":"clarification"},{"speaker":"Thaddeus Tondu","startTime":1264.894,"endTime":1265.134,"body":"here"},{"speaker":"Thaddeus Tondu","startTime":1265.134,"endTime":1265.374,"body":"from"},{"speaker":"Thaddeus Tondu","startTime":1265.379,"endTime":1265.464,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":1265.469,"endTime":1265.524,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":1265.524,"endTime":1265.584,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1265.589,"endTime":1265.974,"body":"questions"},{"speaker":"Thaddeus Tondu","startTime":1265.974,"endTime":1266.034,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":1266.034,"endTime":1266.124,"body":"our"},{"speaker":"Thaddeus Tondu","startTime":1266.129,"endTime":1266.544,"body":"group"},{"speaker":"Thaddeus Tondu","startTime":1267.054,"endTime":1267.144,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1267.144,"endTime":1267.234,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1267.234,"endTime":1267.324,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1267.324,"endTime":1267.504,"body":"said"},{"speaker":"Thaddeus Tondu","startTime":1267.509,"endTime":1267.624,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":1267.624,"endTime":1267.714,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1267.714,"endTime":1268.074,"body":"offer"},{"speaker":"Thaddeus Tondu","startTime":1268.079,"endTime":1268.392,"body":"24"},{"speaker":"Thaddeus Tondu","startTime":1268.392,"endTime":1268.704,"body":"7"},{"speaker":"Thaddeus Tondu","startTime":1268.704,"endTime":1268.764,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1268.764,"endTime":1268.944,"body":"make"},{"speaker":"Thaddeus Tondu","startTime":1268.944,"endTime":1269.034,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1269.034,"endTime":1269.364,"body":"creative"},{"speaker":"Thaddeus Tondu","startTime":1269.364,"endTime":1269.874,"body":"voicemail"},{"speaker":"Thaddeus Tondu","startTime":1269.874,"endTime":1269.964,"body":"so"},{"speaker":"Thaddeus Tondu","startTime":1269.994,"endTime":1270.054,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1270.054,"endTime":1270.204,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":1270.204,"endTime":1270.264,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":1270.294,"endTime":1270.894,"body":"excuse"},{"speaker":"Thaddeus Tondu","startTime":1271.194,"endTime":1271.344,"body":"while"},{"speaker":"Thaddeus Tondu","startTime":1271.344,"endTime":1271.464,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1271.464,"endTime":1271.734,"body":"can't"},{"speaker":"Thaddeus Tondu","startTime":1271.734,"endTime":1272.104,"body":"go"},{"speaker":"Thaddeus Tondu","startTime":1272.215,"endTime":1272.725,"body":"re-walk"},{"speaker":"Thaddeus Tondu","startTime":1272.725,"endTime":1272.905,"body":"us"},{"speaker":"Thaddeus Tondu","startTime":1272.905,"endTime":1273.505,"body":"through"},{"speaker":"Thaddeus Tondu","startTime":1273.771,"endTime":1273.925,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":1273.925,"endTime":1274.045,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1274.045,"endTime":1274.135,"body":"had"},{"speaker":"Thaddeus Tondu","startTime":1274.135,"endTime":1274.465,"body":"mentioned"},{"speaker":"Thaddeus Tondu","startTime":1274.465,"endTime":1274.645,"body":"there"},{"speaker":"Thaddeus Tondu","startTime":1274.645,"endTime":1274.795,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":1274.795,"endTime":1274.885,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1274.885,"endTime":1275.585,"body":"24/7"},{"speaker":"Thaddeus Tondu","startTime":1275.605,"endTime":1276.145,"body":"services."},{"speaker":"Robert","startTime":1276.395,"endTime":1276.755,"body":"Yeah,"},{"speaker":"Robert","startTime":1276.755,"endTime":1277.505,"body":"absolutely."},{"speaker":"Robert","startTime":1277.906,"endTime":1278.135,"body":"One"},{"speaker":"Robert","startTime":1278.135,"endTime":1278.195,"body":"of"},{"speaker":"Robert","startTime":1278.195,"endTime":1278.315,"body":"the"},{"speaker":"Robert","startTime":1278.315,"endTime":1278.66,"body":"things"},{"speaker":"Robert","startTime":1278.855,"endTime":1278.975,"body":"is,"},{"speaker":"Robert","startTime":1278.975,"endTime":1279.335,"body":"that"},{"speaker":"Robert","startTime":1279.431,"endTime":1279.623,"body":"well"},{"speaker":"Robert","startTime":1279.623,"endTime":1279.803,"body":"there's"},{"speaker":"Robert","startTime":1279.803,"endTime":1279.893,"body":"a"},{"speaker":"Robert","startTime":1279.893,"endTime":1280.133,"body":"couple"},{"speaker":"Robert","startTime":1280.138,"endTime":1280.463,"body":"things"},{"speaker":"Robert","startTime":1280.463,"endTime":1280.763,"body":"here"},{"speaker":"Robert","startTime":1280.889,"endTime":1281.201,"body":"and"},{"speaker":"Robert","startTime":1281.201,"endTime":1281.321,"body":"I"},{"speaker":"Robert","startTime":1281.321,"endTime":1281.591,"body":"just"},{"speaker":"Robert","startTime":1281.591,"endTime":1281.891,"body":"wanted"},{"speaker":"Robert","startTime":1281.891,"endTime":1282.011,"body":"to"},{"speaker":"Robert","startTime":1282.011,"endTime":1282.251,"body":"add"},{"speaker":"Robert","startTime":1282.251,"endTime":1282.641,"body":"something"},{"speaker":"Robert","startTime":1282.641,"endTime":1283.061,"body":"before"},{"speaker":"Robert","startTime":1283.061,"endTime":1283.121,"body":"I"},{"speaker":"Robert","startTime":1283.126,"endTime":1283.421,"body":"answer"},{"speaker":"Robert","startTime":1283.421,"endTime":1283.691,"body":"that"},{"speaker":"Robert","startTime":1283.691,"endTime":1283.991,"body":"too."},{"speaker":"Robert","startTime":1284.103,"endTime":1284.326,"body":"You"},{"speaker":"Robert","startTime":1284.356,"endTime":1284.596,"body":"need"},{"speaker":"Robert","startTime":1284.596,"endTime":1284.686,"body":"to"},{"speaker":"Robert","startTime":1284.716,"endTime":1284.926,"body":"take"},{"speaker":"Robert","startTime":1284.926,"endTime":1285.046,"body":"your"},{"speaker":"Robert","startTime":1285.046,"endTime":1285.796,"body":"CSRs"},{"speaker":"Robert","startTime":1285.796,"endTime":1285.916,"body":"and"},{"speaker":"Robert","startTime":1285.916,"endTime":1286.036,"body":"you"},{"speaker":"Robert","startTime":1286.036,"endTime":1286.246,"body":"need"},{"speaker":"Robert","startTime":1286.246,"endTime":1286.306,"body":"to"},{"speaker":"Robert","startTime":1286.306,"endTime":1286.486,"body":"do"},{"speaker":"Robert","startTime":1286.486,"endTime":1286.696,"body":"two"},{"speaker":"Robert","startTime":1286.696,"endTime":1287.236,"body":"things."},{"speaker":"Robert","startTime":1287.266,"endTime":1287.356,"body":"You"},{"speaker":"Robert","startTime":1287.356,"endTime":1287.566,"body":"need"},{"speaker":"Robert","startTime":1287.566,"endTime":1287.656,"body":"to"},{"speaker":"Robert","startTime":1287.656,"endTime":1287.926,"body":"pay"},{"speaker":"Robert","startTime":1287.926,"endTime":1288.106,"body":"them"},{"speaker":"Robert","startTime":1288.106,"endTime":1288.436,"body":"well."},{"speaker":"Robert","startTime":1288.837,"endTime":1288.838,"body":"and"},{"speaker":"Robert","startTime":1288.843,"endTime":1288.927,"body":"you"},{"speaker":"Robert","startTime":1288.927,"endTime":1289.107,"body":"need"},{"speaker":"Robert","startTime":1289.107,"endTime":1289.227,"body":"to"},{"speaker":"Robert","startTime":1289.227,"endTime":1289.527,"body":"train"},{"speaker":"Robert","startTime":1289.527,"endTime":1289.707,"body":"them."},{"speaker":"Robert","startTime":1289.707,"endTime":1290.037,"body":"Well,"},{"speaker":"Robert","startTime":1290.095,"endTime":1290.215,"body":"and"},{"speaker":"Robert","startTime":1290.215,"endTime":1290.455,"body":"those"},{"speaker":"Robert","startTime":1290.455,"endTime":1290.545,"body":"are"},{"speaker":"Robert","startTime":1290.545,"endTime":1290.665,"body":"the"},{"speaker":"Robert","startTime":1290.665,"endTime":1290.935,"body":"two"},{"speaker":"Robert","startTime":1290.935,"endTime":1291.501,"body":"factors"},{"speaker":"Robert","startTime":1291.818,"endTime":1292.045,"body":"that,"},{"speaker":"Robert","startTime":1292.045,"endTime":1292.285,"body":"don't"},{"speaker":"Robert","startTime":1292.285,"endTime":1292.795,"body":"happen."},{"speaker":"Robert","startTime":1292.945,"endTime":1293.275,"body":"Because"},{"speaker":"Robert","startTime":1293.275,"endTime":1293.515,"body":"very"},{"speaker":"Robert","startTime":1293.515,"endTime":1293.965,"body":"often"},{"speaker":"Robert","startTime":1293.965,"endTime":1294.055,"body":"the"},{"speaker":"Robert","startTime":1294.055,"endTime":1294.715,"body":"CSRs"},{"speaker":"Robert","startTime":1294.715,"endTime":1294.865,"body":"are"},{"speaker":"Robert","startTime":1294.865,"endTime":1294.955,"body":"the"},{"speaker":"Robert","startTime":1294.955,"endTime":1295.285,"body":"lowest"},{"speaker":"Robert","startTime":1295.285,"endTime":1295.615,"body":"paid"},{"speaker":"Robert","startTime":1295.615,"endTime":1296.005,"body":"people"},{"speaker":"Robert","startTime":1296.005,"endTime":1296.215,"body":"on"},{"speaker":"Robert","startTime":1296.52,"endTime":1296.695,"body":"on"},{"speaker":"Robert","startTime":1296.695,"endTime":1296.785,"body":"the"},{"speaker":"Robert","startTime":1296.785,"endTime":1297.265,"body":"planet."},{"speaker":"Robert","startTime":1297.805,"endTime":1297.955,"body":"And"},{"speaker":"Robert","startTime":1297.955,"endTime":1298.135,"body":"what"},{"speaker":"Robert","startTime":1298.135,"endTime":1298.405,"body":"ends"},{"speaker":"Robert","startTime":1298.405,"endTime":1298.495,"body":"up"},{"speaker":"Robert","startTime":1298.495,"endTime":1298.975,"body":"happening"},{"speaker":"Robert","startTime":1298.98,"endTime":1299.065,"body":"is,"},{"speaker":"Robert","startTime":1299.065,"endTime":1299.274,"body":"so"},{"speaker":"Robert","startTime":1299.575,"endTime":1299.815,"body":"think,"},{"speaker":"Robert","startTime":1299.815,"endTime":1300.085,"body":"about"},{"speaker":"Robert","startTime":1300.085,"endTime":1300.445,"body":"this."},{"speaker":"Robert","startTime":1300.685,"endTime":1300.805,"body":"You"},{"speaker":"Robert","startTime":1300.805,"endTime":1300.895,"body":"have"},{"speaker":"Robert","startTime":1300.895,"endTime":1301.015,"body":"a"},{"speaker":"Robert","startTime":1301.02,"endTime":1301.408,"body":"$5"},{"speaker":"Robert","startTime":1301.408,"endTime":1301.795,"body":"million"},{"speaker":"Robert","startTime":1301.795,"endTime":1302.485,"body":"business."},{"speaker":"Robert","startTime":1302.785,"endTime":1302.965,"body":"You're"},{"speaker":"Robert","startTime":1302.97,"endTime":1303.265,"body":"paying"},{"speaker":"Robert","startTime":1303.265,"endTime":1303.385,"body":"your"},{"speaker":"Robert","startTime":1303.385,"endTime":1304.045,"body":"CSRs"},{"speaker":"Robert","startTime":1304.045,"endTime":1304.375,"body":"maybe"},{"speaker":"Robert","startTime":1304.375,"endTime":1304.855,"body":"15,"},{"speaker":"Robert","startTime":1304.855,"endTime":1305.365,"body":"17"},{"speaker":"Robert","startTime":1305.37,"endTime":1305.635,"body":"bucks"},{"speaker":"Robert","startTime":1305.635,"endTime":1305.755,"body":"an"},{"speaker":"Robert","startTime":1305.76,"endTime":1306.085,"body":"hour."},{"speaker":"Robert","startTime":1306.445,"endTime":1306.625,"body":"So"},{"speaker":"Robert","startTime":1306.625,"endTime":1306.865,"body":"this"},{"speaker":"Robert","startTime":1306.865,"endTime":1306.985,"body":"is"},{"speaker":"Robert","startTime":1306.99,"endTime":1307.195,"body":"what"},{"speaker":"Robert","startTime":1307.195,"endTime":1307.345,"body":"you're"},{"speaker":"Robert","startTime":1307.35,"endTime":1307.705,"body":"actually"},{"speaker":"Robert","startTime":1307.705,"endTime":1308.245,"body":"saying."},{"speaker":"Robert","startTime":1308.575,"endTime":1308.695,"body":"I'm"},{"speaker":"Robert","startTime":1309.065,"endTime":1309.225,"body":"betting"},{"speaker":"Robert","startTime":1309.445,"endTime":1309.745,"body":"a"},{"speaker":"Robert","startTime":1309.745,"endTime":1310.045,"body":"5"},{"speaker":"Robert","startTime":1310.045,"endTime":1310.345,"body":"million"},{"speaker":"Robert","startTime":1310.645,"endTime":1311.095,"body":"business"},{"speaker":"Robert","startTime":1311.095,"endTime":1311.245,"body":"on"},{"speaker":"Robert","startTime":1311.245,"endTime":1311.335,"body":"a"},{"speaker":"Robert","startTime":1311.335,"endTime":1311.965,"body":"$15"},{"speaker":"Robert","startTime":1311.965,"endTime":1312.025,"body":"an"},{"speaker":"Robert","startTime":1312.025,"endTime":1312.265,"body":"hour"},{"speaker":"Robert","startTime":1312.265,"endTime":1312.715,"body":"person."},{"speaker":"Robert","startTime":1312.748,"endTime":1312.958,"body":"That's"},{"speaker":"Robert","startTime":1312.958,"endTime":1313.108,"body":"what"},{"speaker":"Robert","startTime":1313.108,"endTime":1313.258,"body":"you're"},{"speaker":"Robert","startTime":1313.263,"endTime":1313.678,"body":"saying."},{"speaker":"Robert","startTime":1314.038,"endTime":1314.188,"body":"It's,"},{"speaker":"Robert","startTime":1314.188,"endTime":1314.398,"body":"like"},{"speaker":"Robert","startTime":1314.398,"endTime":1315.008,"body":"gambling"},{"speaker":"Robert","startTime":1315.14,"endTime":1315.38,"body":"It's"},{"speaker":"Robert","startTime":1315.58,"endTime":1315.66,"body":"just"},{"speaker":"Robert","startTime":1315.665,"endTime":1315.92,"body":"like,"},{"speaker":"Robert","startTime":1315.92,"endTime":1316.47,"body":"really?"},{"speaker":"Robert","startTime":1316.612,"endTime":1316.93,"body":"And,"},{"speaker":"Robert","startTime":1316.96,"endTime":1317.17,"body":"Oh"},{"speaker":"Robert","startTime":1317.17,"endTime":1317.41,"body":"yeah."},{"speaker":"Robert","startTime":1317.41,"endTime":1317.59,"body":"By"},{"speaker":"Robert","startTime":1317.595,"endTime":1317.71,"body":"the"},{"speaker":"Robert","startTime":1317.71,"endTime":1317.83,"body":"way,"},{"speaker":"Robert","startTime":1317.83,"endTime":1317.98,"body":"we"},{"speaker":"Robert","startTime":1317.98,"endTime":1318.22,"body":"kind"},{"speaker":"Robert","startTime":1318.225,"endTime":1318.28,"body":"of"},{"speaker":"Robert","startTime":1318.28,"endTime":1318.64,"body":"trained"},{"speaker":"Robert","startTime":1318.64,"endTime":1318.79,"body":"it"},{"speaker":"Robert","startTime":1318.842,"endTime":1319.122,"body":"we"},{"speaker":"Robert","startTime":1319.162,"endTime":1319.282,"body":"kind"},{"speaker":"Robert","startTime":1319.287,"endTime":1319.342,"body":"of"},{"speaker":"Robert","startTime":1319.342,"endTime":1319.642,"body":"trained"},{"speaker":"Robert","startTime":1319.647,"endTime":1319.852,"body":"her"},{"speaker":"Robert","startTime":1319.852,"endTime":1320.002,"body":"or"},{"speaker":"Robert","startTime":1320.002,"endTime":1320.212,"body":"him,"},{"speaker":"Robert","startTime":1320.217,"endTime":1320.602,"body":"whatever"},{"speaker":"Robert","startTime":1320.602,"endTime":1320.662,"body":"it"},{"speaker":"Robert","startTime":1320.667,"endTime":1321.022,"body":"was"},{"speaker":"Robert","startTime":1321.502,"endTime":1321.652,"body":"we"},{"speaker":"Robert","startTime":1321.652,"endTime":1322.162,"body":"didn't,"},{"speaker":"Robert","startTime":1322.342,"endTime":1322.672,"body":"It's"},{"speaker":"Robert","startTime":1322.672,"endTime":1323.302,"body":"amazing."},{"speaker":"Robert","startTime":1323.512,"endTime":1323.662,"body":"He"},{"speaker":"Robert","startTime":1323.662,"endTime":1324.022,"body":"don't"},{"speaker":"Robert","startTime":1324.022,"endTime":1324.382,"body":"take"},{"speaker":"Robert","startTime":1324.382,"endTime":1324.472,"body":"the"},{"speaker":"Robert","startTime":1324.472,"endTime":1324.862,"body":"time"},{"speaker":"Robert","startTime":1324.862,"endTime":1324.982,"body":"in"},{"speaker":"Robert","startTime":1324.982,"endTime":1325.072,"body":"the"},{"speaker":"Robert","startTime":1325.072,"endTime":1325.552,"body":"effort."},{"speaker":"Robert","startTime":1325.702,"endTime":1325.912,"body":"Oh"},{"speaker":"Robert","startTime":1325.912,"endTime":1326.152,"body":"no."},{"speaker":"Robert","startTime":1326.152,"endTime":1326.302,"body":"We"},{"speaker":"Robert","startTime":1326.302,"endTime":1326.602,"body":"trained"},{"speaker":"Robert","startTime":1326.602,"endTime":1326.722,"body":"them"},{"speaker":"Robert","startTime":1326.722,"endTime":1327.082,"body":"once"},{"speaker":"Robert","startTime":1327.082,"endTime":1327.202,"body":"we"},{"speaker":"Robert","startTime":1327.202,"endTime":1327.412,"body":"put"},{"speaker":"Robert","startTime":1327.412,"endTime":1327.502,"body":"'em"},{"speaker":"Robert","startTime":1327.502,"endTime":1327.712,"body":"through"},{"speaker":"Robert","startTime":1327.712,"endTime":1327.802,"body":"a"},{"speaker":"Robert","startTime":1327.802,"endTime":1328.552,"body":"class,"},{"speaker":"Robert","startTime":1329.222,"endTime":1329.223,"body":"I'm"},{"speaker":"Robert","startTime":1329.228,"endTime":1329.362,"body":"going,"},{"speaker":"Robert","startTime":1329.362,"endTime":1329.632,"body":"Oh,"},{"speaker":"Robert","startTime":1329.632,"endTime":1329.932,"body":"okay,"},{"speaker":"Robert","startTime":1329.932,"endTime":1330.232,"body":"great."},{"speaker":"Robert","startTime":1330.232,"endTime":1330.562,"body":"What,"},{"speaker":"Robert","startTime":1330.562,"endTime":1330.682,"body":"two"},{"speaker":"Robert","startTime":1330.682,"endTime":1330.982,"body":"weeks"},{"speaker":"Robert","startTime":1330.982,"endTime":1331.262,"body":"ago?"},{"speaker":"Robert","startTime":1331.423,"endTime":1331.723,"body":"And"},{"speaker":"Robert","startTime":1331.723,"endTime":1331.873,"body":"I"},{"speaker":"Robert","startTime":1331.873,"endTime":1332.083,"body":"said,"},{"speaker":"Robert","startTime":1332.083,"endTime":1332.143,"body":"Do"},{"speaker":"Robert","startTime":1332.143,"endTime":1332.203,"body":"you"},{"speaker":"Robert","startTime":1332.203,"endTime":1332.353,"body":"have"},{"speaker":"Robert","startTime":1332.353,"endTime":1332.863,"body":"ongoing"},{"speaker":"Robert","startTime":1332.863,"endTime":1333.373,"body":"training?"},{"speaker":"Robert","startTime":1333.793,"endTime":1333.913,"body":"If"},{"speaker":"Robert","startTime":1333.913,"endTime":1334.033,"body":"you're"},{"speaker":"Robert","startTime":1334.033,"endTime":1334.243,"body":"not"},{"speaker":"Robert","startTime":1334.243,"endTime":1334.633,"body":"training"},{"speaker":"Robert","startTime":1334.633,"endTime":1334.783,"body":"your"},{"speaker":"Robert","startTime":1334.783,"endTime":1335.203,"body":"people"},{"speaker":"Robert","startTime":1335.203,"endTime":1335.353,"body":"on"},{"speaker":"Robert","startTime":1335.353,"endTime":1335.413,"body":"a"},{"speaker":"Robert","startTime":1335.413,"endTime":1336.133,"body":"continuous"},{"speaker":"Robert","startTime":1336.133,"endTime":1336.643,"body":"basis,"},{"speaker":"Robert","startTime":1336.643,"endTime":1336.853,"body":"how"},{"speaker":"Robert","startTime":1336.853,"endTime":1336.973,"body":"are"},{"speaker":"Robert","startTime":1336.978,"endTime":1337.153,"body":"you"},{"speaker":"Robert","startTime":1337.153,"endTime":1337.483,"body":"gonna"},{"speaker":"Robert","startTime":1337.483,"endTime":1337.663,"body":"be"},{"speaker":"Robert","startTime":1337.663,"endTime":1337.843,"body":"able"},{"speaker":"Robert","startTime":1337.848,"endTime":1338.023,"body":"to"},{"speaker":"Robert","startTime":1338.023,"endTime":1338.743,"body":"manage"},{"speaker":"Robert","startTime":1338.882,"endTime":1339.033,"body":"these"},{"speaker":"Robert","startTime":1339.033,"endTime":1339.693,"body":"CSRs?"},{"speaker":"Robert","startTime":1339.783,"endTime":1339.963,"body":"Oh"},{"speaker":"Robert","startTime":1339.963,"endTime":1340.143,"body":"no,"},{"speaker":"Robert","startTime":1340.143,"endTime":1340.297,"body":"no,"},{"speaker":"Robert","startTime":1340.323,"endTime":1340.533,"body":"no."},{"speaker":"Robert","startTime":1340.533,"endTime":1340.743,"body":"They'll"},{"speaker":"Robert","startTime":1340.743,"endTime":1340.983,"body":"pick"},{"speaker":"Robert","startTime":1340.988,"endTime":1341.133,"body":"it"},{"speaker":"Robert","startTime":1341.133,"endTime":1341.403,"body":"up."},{"speaker":"Robert","startTime":1341.763,"endTime":1341.883,"body":"You"},{"speaker":"Robert","startTime":1341.883,"endTime":1342.063,"body":"don't"},{"speaker":"Robert","startTime":1342.068,"endTime":1342.663,"body":"understand."},{"speaker":"Robert","startTime":1342.843,"endTime":1342.903,"body":"The"},{"speaker":"Robert","startTime":1342.908,"endTime":1343.083,"body":"more"},{"speaker":"Robert","startTime":1343.083,"endTime":1343.233,"body":"they're"},{"speaker":"Robert","startTime":1343.238,"endTime":1343.353,"body":"on"},{"speaker":"Robert","startTime":1343.353,"endTime":1343.443,"body":"the"},{"speaker":"Robert","startTime":1343.443,"endTime":1343.683,"body":"phone,"},{"speaker":"Robert","startTime":1343.683,"endTime":1343.773,"body":"the"},{"speaker":"Robert","startTime":1343.773,"endTime":1344.013,"body":"better"},{"speaker":"Robert","startTime":1344.013,"endTime":1344.163,"body":"they"},{"speaker":"Robert","startTime":1344.163,"endTime":1344.463,"body":"are."},{"speaker":"Robert","startTime":1344.497,"endTime":1344.767,"body":"And"},{"speaker":"Robert","startTime":1344.767,"endTime":1344.917,"body":"you"},{"speaker":"Robert","startTime":1344.922,"endTime":1345.127,"body":"made"},{"speaker":"Robert","startTime":1345.132,"endTime":1345.187,"body":"a"},{"speaker":"Robert","startTime":1345.187,"endTime":1345.427,"body":"really"},{"speaker":"Robert","startTime":1345.427,"endTime":1345.607,"body":"good"},{"speaker":"Robert","startTime":1345.612,"endTime":1346.027,"body":"point"},{"speaker":"Robert","startTime":1346.027,"endTime":1346.207,"body":"than"},{"speaker":"Robert","startTime":1346.387,"endTime":1346.567,"body":"is"},{"speaker":"Robert","startTime":1346.567,"endTime":1347.107,"body":"relative"},{"speaker":"Robert","startTime":1347.107,"endTime":1347.407,"body":"to"},{"speaker":"Robert","startTime":1347.677,"endTime":1347.917,"body":"Yeah."},{"speaker":"Robert","startTime":1347.997,"endTime":1348.197,"body":"The"},{"speaker":"Robert","startTime":1348.197,"endTime":1348.357,"body":"secret"},{"speaker":"Robert","startTime":1348.357,"endTime":1348.957,"body":"shoppers."},{"speaker":"Robert","startTime":1349.017,"endTime":1349.437,"body":"Get"},{"speaker":"Robert","startTime":1349.437,"endTime":1349.837,"body":"five"},{"speaker":"Robert","startTime":1349.924,"endTime":1350.284,"body":"your"},{"speaker":"Robert","startTime":1350.284,"endTime":1350.524,"body":"best"},{"speaker":"Robert","startTime":1350.524,"endTime":1351.124,"body":"friends"},{"speaker":"Robert","startTime":1351.124,"endTime":1351.364,"body":"in"},{"speaker":"Robert","startTime":1351.604,"endTime":1351.724,"body":"business"},{"speaker":"Robert","startTime":1351.724,"endTime":1351.964,"body":"if"},{"speaker":"Robert","startTime":1351.964,"endTime":1352.044,"body":"you"},{"speaker":"Robert","startTime":1352.049,"endTime":1352.114,"body":"have"},{"speaker":"Robert","startTime":1352.114,"endTime":1352.294,"body":"any"},{"speaker":"Robert","startTime":1352.294,"endTime":1352.774,"body":"friends,"},{"speaker":"Robert","startTime":1352.774,"endTime":1352.924,"body":"but"},{"speaker":"Robert","startTime":1352.924,"endTime":1353.134,"body":"get"},{"speaker":"Robert","startTime":1353.134,"endTime":1353.434,"body":"five"},{"speaker":"Robert","startTime":1353.434,"endTime":1353.494,"body":"of"},{"speaker":"Robert","startTime":1353.494,"endTime":1353.854,"body":"those"},{"speaker":"Robert","startTime":1355.174,"endTime":1355.234,"body":"Have"},{"speaker":"Robert","startTime":1355.239,"endTime":1355.534,"body":"them"},{"speaker":"Robert","startTime":1355.534,"endTime":1355.954,"body":"call"},{"speaker":"Robert","startTime":1355.954,"endTime":1356.164,"body":"your"},{"speaker":"Robert","startTime":1356.164,"endTime":1356.674,"body":"business."},{"speaker":"Robert","startTime":1357.469,"endTime":1357.769,"body":"Have"},{"speaker":"Robert","startTime":1357.769,"endTime":1358.069,"body":"them"},{"speaker":"Robert","startTime":1358.099,"endTime":1358.459,"body":"call"},{"speaker":"Robert","startTime":1358.459,"endTime":1358.659,"body":"your"},{"speaker":"Robert","startTime":1358.664,"endTime":1358.969,"body":"business"},{"speaker":"Robert","startTime":1358.969,"endTime":1359.089,"body":"and"},{"speaker":"Robert","startTime":1359.089,"endTime":1359.389,"body":"ask"},{"speaker":"Robert","startTime":1359.389,"endTime":1360.089,"body":"questions."},{"speaker":"Robert","startTime":1360.216,"endTime":1360.513,"body":"Ask"},{"speaker":"Robert","startTime":1360.513,"endTime":1360.633,"body":"the"},{"speaker":"Robert","startTime":1360.633,"endTime":1360.903,"body":"tough"},{"speaker":"Robert","startTime":1360.903,"endTime":1361.593,"body":"questions"},{"speaker":"Robert","startTime":1361.878,"endTime":1362.073,"body":"that"},{"speaker":"Robert","startTime":1362.073,"endTime":1362.283,"body":"type"},{"speaker":"Robert","startTime":1362.283,"endTime":1362.373,"body":"of"},{"speaker":"Robert","startTime":1362.373,"endTime":1362.643,"body":"thing."},{"speaker":"Robert","startTime":1362.793,"endTime":1363.213,"body":"Because"},{"speaker":"Robert","startTime":1363.453,"endTime":1363.843,"body":"that's"},{"speaker":"Robert","startTime":1363.843,"endTime":1364.083,"body":"gonna"},{"speaker":"Robert","startTime":1364.083,"endTime":1364.353,"body":"give"},{"speaker":"Robert","startTime":1364.353,"endTime":1364.533,"body":"you"},{"speaker":"Robert","startTime":1364.533,"endTime":1364.803,"body":"some"},{"speaker":"Robert","startTime":1364.803,"endTime":1365.373,"body":"real"},{"speaker":"Robert","startTime":1365.373,"endTime":1366.003,"body":"true"},{"speaker":"Robert","startTime":1366.063,"endTime":1366.603,"body":"answers."},{"speaker":"Robert","startTime":1366.603,"endTime":1366.783,"body":"Cuz"},{"speaker":"Robert","startTime":1366.783,"endTime":1366.903,"body":"they're"},{"speaker":"Robert","startTime":1366.903,"endTime":1367.173,"body":"gonna"},{"speaker":"Robert","startTime":1367.178,"endTime":1367.413,"body":"tell"},{"speaker":"Robert","startTime":1367.413,"endTime":1367.623,"body":"you,"},{"speaker":"Robert","startTime":1367.623,"endTime":1367.773,"body":"they're"},{"speaker":"Robert","startTime":1367.773,"endTime":1367.983,"body":"gonna"},{"speaker":"Robert","startTime":1367.988,"endTime":1368.223,"body":"go,"},{"speaker":"Robert","startTime":1368.493,"endTime":1368.853,"body":"Man,"},{"speaker":"Robert","startTime":1368.853,"endTime":1368.943,"body":"I'll"},{"speaker":"Robert","startTime":1368.943,"endTime":1369.093,"body":"tell"},{"speaker":"Robert","startTime":1369.093,"endTime":1369.243,"body":"you"},{"speaker":"Robert","startTime":1369.243,"endTime":1369.603,"body":"what"},{"speaker":"Robert","startTime":1369.903,"endTime":1369.993,"body":"I"},{"speaker":"Robert","startTime":1369.993,"endTime":1370.173,"body":"don't"},{"speaker":"Robert","startTime":1370.618,"endTime":1370.743,"body":"know"},{"speaker":"Robert","startTime":1370.743,"endTime":1370.953,"body":"what"},{"speaker":"Robert","startTime":1370.953,"endTime":1371.343,"body":"happened"},{"speaker":"Robert","startTime":1371.343,"endTime":1371.403,"body":"to"},{"speaker":"Robert","startTime":1371.403,"endTime":1371.613,"body":"this"},{"speaker":"Robert","startTime":1371.613,"endTime":1372.123,"body":"person,"},{"speaker":"Robert","startTime":1372.393,"endTime":1372.723,"body":"but"},{"speaker":"Robert","startTime":1372.728,"endTime":1372.873,"body":"it"},{"speaker":"Robert","startTime":1372.873,"endTime":1373.233,"body":"wasn't"},{"speaker":"Robert","startTime":1373.238,"endTime":1373.503,"body":"really"},{"speaker":"Robert","startTime":1373.503,"endTime":1373.563,"body":"a"},{"speaker":"Robert","startTime":1373.563,"endTime":1373.803,"body":"great"},{"speaker":"Robert","startTime":1373.803,"endTime":1374.103,"body":"exp"},{"speaker":"Robert","startTime":1374.133,"endTime":1374.283,"body":"but"},{"speaker":"Robert","startTime":1374.283,"endTime":1374.553,"body":"have"},{"speaker":"Robert","startTime":1374.553,"endTime":1374.673,"body":"'em"},{"speaker":"Robert","startTime":1374.678,"endTime":1374.973,"body":"rate"},{"speaker":"Robert","startTime":1374.978,"endTime":1375.093,"body":"it"},{"speaker":"Robert","startTime":1375.333,"endTime":1375.573,"body":"from"},{"speaker":"Robert","startTime":1375.573,"endTime":1375.903,"body":"zero"},{"speaker":"Robert","startTime":1375.903,"endTime":1376.053,"body":"to"},{"speaker":"Robert","startTime":1376.053,"endTime":1376.293,"body":"10"},{"speaker":"Robert","startTime":1376.293,"endTime":1376.383,"body":"and"},{"speaker":"Robert","startTime":1376.383,"endTime":1376.563,"body":"pick"},{"speaker":"Robert","startTime":1376.563,"endTime":1376.683,"body":"out"},{"speaker":"Robert","startTime":1376.683,"endTime":1376.893,"body":"like"},{"speaker":"Robert","startTime":1376.893,"endTime":1377.163,"body":"five"},{"speaker":"Robert","startTime":1377.163,"endTime":1377.463,"body":"different"},{"speaker":"Robert","startTime":1377.463,"endTime":1378.183,"body":"categories."},{"speaker":"Robert","startTime":1378.212,"endTime":1378.422,"body":"Pick"},{"speaker":"Robert","startTime":1378.422,"endTime":1378.632,"body":"out"},{"speaker":"Robert","startTime":1378.632,"endTime":1379.172,"body":"quality,"},{"speaker":"Robert","startTime":1379.172,"endTime":1379.502,"body":"equip"},{"speaker":"Robert","startTime":1379.742,"endTime":1379.922,"body":"pick"},{"speaker":"Robert","startTime":1379.922,"endTime":1380.102,"body":"out"},{"speaker":"Robert","startTime":1380.102,"endTime":1380.822,"body":"timeliness,"},{"speaker":"Robert","startTime":1380.822,"endTime":1381.242,"body":"ask"},{"speaker":"Robert","startTime":1381.242,"endTime":1381.392,"body":"them"},{"speaker":"Robert","startTime":1381.392,"endTime":1381.872,"body":"questions"},{"speaker":"Robert","startTime":1381.872,"endTime":1382.142,"body":"about"},{"speaker":"Robert","startTime":1382.147,"endTime":1382.232,"body":"the"},{"speaker":"Robert","startTime":1382.232,"endTime":1382.682,"body":"business."},{"speaker":"Robert","startTime":1382.862,"endTime":1383.102,"body":"I,"},{"speaker":"Robert","startTime":1383.102,"endTime":1383.432,"body":"once"},{"speaker":"Robert","startTime":1383.432,"endTime":1383.642,"body":"we,"},{"speaker":"Robert","startTime":1383.642,"endTime":1383.822,"body":"we"},{"speaker":"Robert","startTime":1383.822,"endTime":1384.002,"body":"did"},{"speaker":"Robert","startTime":1384.002,"endTime":1384.212,"body":"this"},{"speaker":"Robert","startTime":1384.212,"endTime":1384.422,"body":"one"},{"speaker":"Robert","startTime":1384.427,"endTime":1384.782,"body":"time"},{"speaker":"Robert","startTime":1384.782,"endTime":1384.992,"body":"and"},{"speaker":"Robert","startTime":1385.132,"endTime":1385.277,"body":"I'll,"},{"speaker":"Robert","startTime":1385.282,"endTime":1385.397,"body":"go"},{"speaker":"Robert","startTime":1385.397,"endTime":1385.517,"body":"to"},{"speaker":"Robert","startTime":1385.517,"endTime":1385.637,"body":"the"},{"speaker":"Robert","startTime":1385.637,"endTime":1386.487,"body":"24/7"},{"speaker":"Robert","startTime":1386.507,"endTime":1386.657,"body":"did"},{"speaker":"Robert","startTime":1386.662,"endTime":1386.837,"body":"this,"},{"speaker":"Robert","startTime":1386.837,"endTime":1387.047,"body":"What"},{"speaker":"Robert","startTime":1387.047,"endTime":1387.107,"body":"do"},{"speaker":"Robert","startTime":1387.107,"endTime":1387.197,"body":"you"},{"speaker":"Robert","startTime":1387.202,"endTime":1387.615,"body":"do?"},{"speaker":"Robert","startTime":1387.701,"endTime":1387.865,"body":"They"},{"speaker":"Robert","startTime":1387.87,"endTime":1388.075,"body":"said,"},{"speaker":"Robert","startTime":1388.075,"endTime":1388.165,"body":"I"},{"speaker":"Robert","startTime":1388.165,"endTime":1388.375,"body":"don't"},{"speaker":"Robert","startTime":1388.375,"endTime":1388.555,"body":"know,"},{"speaker":"Robert","startTime":1388.56,"endTime":1388.645,"body":"I"},{"speaker":"Robert","startTime":1388.645,"endTime":1388.885,"body":"just"},{"speaker":"Robert","startTime":1388.885,"endTime":1389.155,"body":"work"},{"speaker":"Robert","startTime":1389.155,"endTime":1389.485,"body":"here."},{"speaker":"Robert","startTime":1389.785,"endTime":1390.175,"body":"And"},{"speaker":"Robert","startTime":1390.291,"endTime":1390.531,"body":"so"},{"speaker":"Robert","startTime":1390.531,"endTime":1390.681,"body":"you"},{"speaker":"Robert","startTime":1390.681,"endTime":1390.981,"body":"gotta"},{"speaker":"Robert","startTime":1390.981,"endTime":1391.251,"body":"think"},{"speaker":"Robert","startTime":1391.251,"endTime":1391.581,"body":"about"},{"speaker":"Robert","startTime":1391.581,"endTime":1391.761,"body":"what"},{"speaker":"Robert","startTime":1391.761,"endTime":1391.881,"body":"I"},{"speaker":"Robert","startTime":1391.881,"endTime":1392.091,"body":"just"},{"speaker":"Robert","startTime":1392.091,"endTime":1392.491,"body":"said."},{"speaker":"Robert","startTime":1392.928,"endTime":1393.141,"body":"It's"},{"speaker":"Robert","startTime":1393.146,"endTime":1393.741,"body":"amazing."},{"speaker":"Robert","startTime":1394.191,"endTime":1394.521,"body":"Ask"},{"speaker":"Robert","startTime":1394.521,"endTime":1394.761,"body":"them."},{"speaker":"Robert","startTime":1394.761,"endTime":1395.091,"body":"So,"},{"speaker":"Robert","startTime":1395.091,"endTime":1395.301,"body":"so"},{"speaker":"Robert","startTime":1395.301,"endTime":1395.481,"body":"tell"},{"speaker":"Robert","startTime":1395.481,"endTime":1395.631,"body":"me"},{"speaker":"Robert","startTime":1395.631,"endTime":1395.871,"body":"more"},{"speaker":"Robert","startTime":1395.871,"endTime":1396.081,"body":"about"},{"speaker":"Robert","startTime":1396.081,"endTime":1396.201,"body":"your"},{"speaker":"Robert","startTime":1396.201,"endTime":1396.831,"body":"services."},{"speaker":"Robert","startTime":1397.107,"endTime":1397.311,"body":"What"},{"speaker":"Robert","startTime":1397.311,"endTime":1397.521,"body":"is"},{"speaker":"Robert","startTime":1397.521,"endTime":1397.581,"body":"it"},{"speaker":"Robert","startTime":1397.581,"endTime":1397.731,"body":"that"},{"speaker":"Robert","startTime":1397.731,"endTime":1397.881,"body":"you"},{"speaker":"Robert","startTime":1397.881,"endTime":1398.151,"body":"do?"},{"speaker":"Robert","startTime":1398.151,"endTime":1398.331,"body":"How"},{"speaker":"Robert","startTime":1398.336,"endTime":1398.511,"body":"can"},{"speaker":"Robert","startTime":1398.511,"endTime":1398.631,"body":"you"},{"speaker":"Robert","startTime":1398.631,"endTime":1398.841,"body":"help"},{"speaker":"Robert","startTime":1398.841,"endTime":1399.051,"body":"me?"},{"speaker":"Robert","startTime":1399.411,"endTime":1399.711,"body":"Because"},{"speaker":"Robert","startTime":1399.711,"endTime":1399.921,"body":"that's"},{"speaker":"Robert","startTime":1399.921,"endTime":1400.101,"body":"why"},{"speaker":"Robert","startTime":1400.101,"endTime":1400.191,"body":"it"},{"speaker":"Robert","startTime":1400.191,"endTime":1400.341,"body":"is"},{"speaker":"Robert","startTime":1400.341,"endTime":1400.431,"body":"that"},{"speaker":"Robert","startTime":1400.431,"endTime":1400.551,"body":"you're"},{"speaker":"Robert","startTime":1400.551,"endTime":1400.971,"body":"calling"},{"speaker":"Robert","startTime":1401.271,"endTime":1401.451,"body":"from"},{"speaker":"Robert","startTime":1401.456,"endTime":1401.571,"body":"the"},{"speaker":"Robert","startTime":1401.571,"endTime":1402.661,"body":"24/7"},{"speaker":"Robert","startTime":1402.681,"endTime":1402.831,"body":"when"},{"speaker":"Robert","startTime":1402.836,"endTime":1402.921,"body":"you,"},{"speaker":"Robert","startTime":1403.011,"endTime":1403.221,"body":"when"},{"speaker":"Robert","startTime":1403.221,"endTime":1403.311,"body":"I'm"},{"speaker":"Robert","startTime":1403.311,"endTime":1403.611,"body":"talking"},{"speaker":"Robert","startTime":1403.611,"endTime":1403.851,"body":"about"},{"speaker":"Robert","startTime":1403.851,"endTime":1404.151,"body":"creative"},{"speaker":"Robert","startTime":1404.151,"endTime":1404.421,"body":"voice."},{"speaker":"Robert","startTime":1404.778,"endTime":1404.958,"body":"It's"},{"speaker":"Robert","startTime":1404.958,"endTime":1405.108,"body":"like"},{"speaker":"Robert","startTime":1405.108,"endTime":1405.408,"body":"creative"},{"speaker":"Robert","startTime":1405.413,"endTime":1405.978,"body":"voicemail"},{"speaker":"Robert","startTime":1405.978,"endTime":1406.158,"body":"is"},{"speaker":"Robert","startTime":1406.158,"endTime":1406.788,"body":"designed"},{"speaker":"Robert","startTime":1406.998,"endTime":1407.178,"body":"for"},{"speaker":"Robert","startTime":1407.178,"endTime":1407.838,"body":"engagement"},{"speaker":"Robert","startTime":1407.838,"endTime":1408.468,"body":"purposes."},{"speaker":"Robert","startTime":1408.498,"endTime":1408.738,"body":"That's"},{"speaker":"Robert","startTime":1408.738,"endTime":1408.858,"body":"what"},{"speaker":"Robert","startTime":1409.044,"endTime":1409.278,"body":"it's,"},{"speaker":"Robert","startTime":1409.278,"endTime":1409.398,"body":"to"},{"speaker":"Robert","startTime":1409.398,"endTime":1410.028,"body":"engage"},{"speaker":"Robert","startTime":1410.028,"endTime":1410.178,"body":"your"},{"speaker":"Robert","startTime":1410.178,"endTime":1410.538,"body":"heart."},{"speaker":"Robert","startTime":1410.622,"endTime":1410.783,"body":"We"},{"speaker":"Robert","startTime":1410.783,"endTime":1411.113,"body":"talk"},{"speaker":"Robert","startTime":1411.113,"endTime":1411.773,"body":"about"},{"speaker":"Robert","startTime":1412.163,"endTime":1412.733,"body":"facts"},{"speaker":"Robert","startTime":1412.733,"endTime":1412.883,"body":"and"},{"speaker":"Robert","startTime":1412.888,"endTime":1413.483,"body":"figures"},{"speaker":"Robert","startTime":1413.721,"endTime":1413.933,"body":"and,"},{"speaker":"Robert","startTime":1413.933,"endTime":1414.203,"body":"being"},{"speaker":"Robert","startTime":1414.203,"endTime":1414.263,"body":"a"},{"speaker":"Robert","startTime":1414.263,"endTime":1414.713,"body":"business"},{"speaker":"Robert","startTime":1414.718,"endTime":1415.343,"body":"scaler,"},{"speaker":"Robert","startTime":1415.393,"endTime":1415.593,"body":"I"},{"speaker":"Robert","startTime":1415.913,"endTime":1416.603,"body":"understand"},{"speaker":"Robert","startTime":1416.603,"endTime":1417.383,"body":"financials"},{"speaker":"Robert","startTime":1417.653,"endTime":1417.803,"body":"and"},{"speaker":"Robert","startTime":1417.803,"endTime":1418.013,"body":"all"},{"speaker":"Robert","startTime":1418.013,"endTime":1418.133,"body":"of"},{"speaker":"Robert","startTime":1418.138,"endTime":1418.343,"body":"that"},{"speaker":"Robert","startTime":1418.343,"endTime":1418.703,"body":"stuff,"},{"speaker":"Robert","startTime":1418.943,"endTime":1419.123,"body":"but"},{"speaker":"Robert","startTime":1419.128,"endTime":1419.273,"body":"it's"},{"speaker":"Robert","startTime":1419.273,"endTime":1419.783,"body":"really"},{"speaker":"Robert","startTime":1419.783,"endTime":1419.903,"body":"the"},{"speaker":"Robert","startTime":1419.908,"endTime":1420.533,"body":"emotions."},{"speaker":"Robert","startTime":1420.533,"endTime":1420.833,"body":"How"},{"speaker":"Robert","startTime":1420.838,"endTime":1420.923,"body":"do"},{"speaker":"Robert","startTime":1420.923,"endTime":1421.103,"body":"you"},{"speaker":"Robert","startTime":1421.103,"endTime":1421.583,"body":"capture"},{"speaker":"Robert","startTime":1421.588,"endTime":1421.703,"body":"the"},{"speaker":"Robert","startTime":1421.733,"endTime":1422.093,"body":"heart"},{"speaker":"Robert","startTime":1422.093,"endTime":1422.213,"body":"of"},{"speaker":"Robert","startTime":1422.213,"endTime":1422.303,"body":"the"},{"speaker":"Robert","startTime":1422.303,"endTime":1422.753,"body":"person"},{"speaker":"Robert","startTime":1422.753,"endTime":1422.933,"body":"who's"},{"speaker":"Robert","startTime":1422.933,"endTime":1423.383,"body":"calling?"},{"speaker":"Robert","startTime":1423.683,"endTime":1423.893,"body":"How"},{"speaker":"Robert","startTime":1424.153,"endTime":1424.233,"body":"do"},{"speaker":"Robert","startTime":1424.233,"endTime":1424.234,"body":"you"},{"speaker":"Robert","startTime":1424.239,"endTime":1424.583,"body":"capture"},{"speaker":"Robert","startTime":1424.583,"endTime":1425.033,"body":"them"},{"speaker":"Robert","startTime":1425.033,"endTime":1425.663,"body":"emotionally?"},{"speaker":"Robert","startTime":1425.752,"endTime":1425.902,"body":"How"},{"speaker":"Robert","startTime":1425.902,"endTime":1425.992,"body":"do"},{"speaker":"Robert","startTime":1425.992,"endTime":1426.142,"body":"you,"},{"speaker":"Robert","startTime":1426.142,"endTime":1426.622,"body":"connect"},{"speaker":"Robert","startTime":1426.622,"endTime":1426.712,"body":"to"},{"speaker":"Robert","startTime":1426.712,"endTime":1426.952,"body":"them?"},{"speaker":"Robert","startTime":1426.952,"endTime":1427.252,"body":"Because"},{"speaker":"Robert","startTime":1427.252,"endTime":1427.582,"body":"that's"},{"speaker":"Robert","startTime":1427.582,"endTime":1427.942,"body":"really"},{"speaker":"Robert","startTime":1427.942,"endTime":1428.092,"body":"what"},{"speaker":"Robert","startTime":1428.092,"endTime":1428.242,"body":"you're"},{"speaker":"Robert","startTime":1428.242,"endTime":1428.542,"body":"looking"},{"speaker":"Robert","startTime":1428.542,"endTime":1428.752,"body":"for,"},{"speaker":"Robert","startTime":1428.752,"endTime":1429.112,"body":"because"},{"speaker":"Robert","startTime":1429.292,"endTime":1429.412,"body":"you"},{"speaker":"Robert","startTime":1429.412,"endTime":1429.682,"body":"gotta"},{"speaker":"Robert","startTime":1429.682,"endTime":1429.892,"body":"think"},{"speaker":"Robert","startTime":1429.892,"endTime":1430.222,"body":"about"},{"speaker":"Robert","startTime":1430.222,"endTime":1430.342,"body":"it."},{"speaker":"Robert","startTime":1430.492,"endTime":1430.672,"body":"They're"},{"speaker":"Robert","startTime":1430.672,"endTime":1431.002,"body":"pretty"},{"speaker":"Robert","startTime":1431.002,"endTime":1431.542,"body":"emotional"},{"speaker":"Robert","startTime":1431.542,"endTime":1431.722,"body":"when"},{"speaker":"Robert","startTime":1431.722,"endTime":1431.842,"body":"the,"},{"speaker":"Robert","startTime":1431.902,"endTime":1432.232,"body":"when"},{"speaker":"Robert","startTime":1432.262,"endTime":1432.442,"body":"they're"},{"speaker":"Robert","startTime":1432.447,"endTime":1432.862,"body":"calling,"},{"speaker":"Robert","startTime":1432.862,"endTime":1433.012,"body":"if"},{"speaker":"Robert","startTime":1433.012,"endTime":1433.132,"body":"they're"},{"speaker":"Robert","startTime":1433.132,"endTime":1433.432,"body":"calling"},{"speaker":"Robert","startTime":1433.432,"endTime":1433.582,"body":"you"},{"speaker":"Robert","startTime":1433.582,"endTime":1433.852,"body":"after"},{"speaker":"Robert","startTime":1433.852,"endTime":1434.452,"body":"hours."},{"speaker":"Robert","startTime":1434.472,"endTime":1434.626,"body":"So"},{"speaker":"Robert","startTime":1434.626,"endTime":1434.786,"body":"if"},{"speaker":"Robert","startTime":1434.786,"endTime":1434.986,"body":"they're"},{"speaker":"Robert","startTime":1434.986,"endTime":1435.146,"body":"calling"},{"speaker":"Robert","startTime":1435.151,"endTime":1435.256,"body":"you"},{"speaker":"Robert","startTime":1435.256,"endTime":1435.586,"body":"after"},{"speaker":"Robert","startTime":1435.591,"endTime":1436.066,"body":"hours,"},{"speaker":"Robert","startTime":1436.066,"endTime":1436.186,"body":"you"},{"speaker":"Robert","startTime":1436.191,"endTime":1436.396,"body":"have"},{"speaker":"Robert","startTime":1436.396,"endTime":1436.486,"body":"to"},{"speaker":"Robert","startTime":1436.486,"endTime":1436.756,"body":"send"},{"speaker":"Robert","startTime":1436.761,"endTime":1436.876,"body":"the"},{"speaker":"Robert","startTime":1436.876,"endTime":1437.476,"body":"temperament"},{"speaker":"Robert","startTime":1437.896,"endTime":1438.226,"body":"for"},{"speaker":"Robert","startTime":1438.226,"endTime":1438.556,"body":"that."},{"speaker":"Robert","startTime":1438.556,"endTime":1438.856,"body":"With"},{"speaker":"Robert","startTime":1438.861,"endTime":1439.146,"body":"the"},{"speaker":"Robert","startTime":1439.186,"endTime":1439.936,"body":"CSRs"},{"speaker":"Robert","startTime":1439.936,"endTime":1440.116,"body":"who's"},{"speaker":"Robert","startTime":1440.116,"endTime":1440.326,"body":"ever"},{"speaker":"Robert","startTime":1440.326,"endTime":1440.926,"body":"managing"},{"speaker":"Robert","startTime":1440.926,"endTime":1441.256,"body":"that?"},{"speaker":"Robert","startTime":1441.936,"endTime":1442.116,"body":"and"},{"speaker":"Robert","startTime":1442.116,"endTime":1442.146,"body":"or"},{"speaker":"Robert","startTime":1442.146,"endTime":1442.266,"body":"if"},{"speaker":"Robert","startTime":1442.266,"endTime":1442.356,"body":"you"},{"speaker":"Robert","startTime":1442.356,"endTime":1442.596,"body":"don't"},{"speaker":"Robert","startTime":1442.596,"endTime":1442.866,"body":"have"},{"speaker":"Robert","startTime":1442.871,"endTime":1442.986,"body":"the"},{"speaker":"Robert","startTime":1442.986,"endTime":1443.676,"body":"csr,"},{"speaker":"Robert","startTime":1443.916,"endTime":1444.066,"body":"at"},{"speaker":"Robert","startTime":1444.066,"endTime":1444.396,"body":"least"},{"speaker":"Robert","startTime":1444.396,"endTime":1444.636,"body":"have"},{"speaker":"Robert","startTime":1444.636,"endTime":1444.696,"body":"a"},{"speaker":"Robert","startTime":1444.696,"endTime":1445.086,"body":"creative"},{"speaker":"Robert","startTime":1445.086,"endTime":1445.776,"body":"voicemail"},{"speaker":"Robert","startTime":1445.776,"endTime":1446.046,"body":"that's"},{"speaker":"Robert","startTime":1446.051,"endTime":1446.346,"body":"on"},{"speaker":"Robert","startTime":1446.346,"endTime":1446.766,"body":"there"},{"speaker":"Robert","startTime":1446.946,"endTime":1447.186,"body":"that's"},{"speaker":"Robert","startTime":1447.186,"endTime":1447.366,"body":"been"},{"speaker":"Robert","startTime":1447.366,"endTime":1448.086,"body":"professionally"},{"speaker":"Robert","startTime":1448.086,"endTime":1448.686,"body":"produced."},{"speaker":"Robert","startTime":1448.686,"endTime":1448.776,"body":"I"},{"speaker":"Robert","startTime":1448.776,"endTime":1448.956,"body":"mean,"},{"speaker":"Robert","startTime":1448.956,"endTime":1449.046,"body":"you"},{"speaker":"Robert","startTime":1449.046,"endTime":1449.256,"body":"got"},{"speaker":"Robert","startTime":1449.256,"endTime":1449.586,"body":"what"},{"speaker":"Robert","startTime":1449.591,"endTime":1449.646,"body":"a"},{"speaker":"Robert","startTime":1449.646,"endTime":1450.126,"body":"minute"},{"speaker":"Robert","startTime":1450.126,"endTime":1450.336,"body":"of"},{"speaker":"Robert","startTime":1450.336,"endTime":1450.426,"body":"a"},{"speaker":"Robert","startTime":1450.431,"endTime":1451.026,"body":"recording"},{"speaker":"Robert","startTime":1451.026,"endTime":1451.176,"body":"on"},{"speaker":"Robert","startTime":1451.181,"endTime":1451.476,"body":"there"},{"speaker":"Robert","startTime":1451.476,"endTime":1451.746,"body":"and"},{"speaker":"Robert","startTime":1451.746,"endTime":1452.106,"body":"then"},{"speaker":"Robert","startTime":1452.295,"endTime":1452.457,"body":"if"},{"speaker":"Robert","startTime":1452.457,"endTime":1452.577,"body":"you"},{"speaker":"Robert","startTime":1452.577,"endTime":1452.817,"body":"have"},{"speaker":"Robert","startTime":1452.817,"endTime":1452.967,"body":"to"},{"speaker":"Robert","startTime":1453.027,"endTime":1453.477,"body":"even"},{"speaker":"Robert","startTime":1453.657,"endTime":1453.747,"body":"give"},{"speaker":"Robert","startTime":1453.747,"endTime":1453.867,"body":"your"},{"speaker":"Robert","startTime":1453.867,"endTime":1454.407,"body":"personal"},{"speaker":"Robert","startTime":1454.407,"endTime":1454.947,"body":"cell,"},{"speaker":"Robert","startTime":1454.947,"endTime":1455.247,"body":"do"},{"speaker":"Robert","startTime":1455.247,"endTime":1455.427,"body":"it."},{"speaker":"Robert","startTime":1455.548,"endTime":1455.788,"body":"It's"},{"speaker":"Robert","startTime":1455.788,"endTime":1456.088,"body":"like,"},{"speaker":"Robert","startTime":1456.127,"endTime":1456.457,"body":"what's"},{"speaker":"Robert","startTime":1456.462,"endTime":1456.637,"body":"the"},{"speaker":"Robert","startTime":1456.637,"endTime":1457.507,"body":"value"},{"speaker":"Robert","startTime":1457.897,"endTime":1458.077,"body":"of"},{"speaker":"Robert","startTime":1458.077,"endTime":1458.497,"body":"taking"},{"speaker":"Robert","startTime":1458.497,"endTime":1458.827,"body":"care"},{"speaker":"Robert","startTime":1458.827,"endTime":1458.917,"body":"of"},{"speaker":"Robert","startTime":1458.917,"endTime":1459.007,"body":"a"},{"speaker":"Robert","startTime":1459.007,"endTime":1459.697,"body":"client"},{"speaker":"Robert","startTime":1459.787,"endTime":1459.937,"body":"in"},{"speaker":"Robert","startTime":1459.937,"endTime":1460.027,"body":"a"},{"speaker":"Robert","startTime":1460.027,"endTime":1460.627,"body":"way"},{"speaker":"Robert","startTime":1460.957,"endTime":1461.137,"body":"that"},{"speaker":"Robert","startTime":1461.137,"endTime":1461.347,"body":"they"},{"speaker":"Robert","startTime":1461.347,"endTime":1461.647,"body":"know"},{"speaker":"Robert","startTime":1462.084,"endTime":1462.367,"body":"that,"},{"speaker":"Robert","startTime":1462.367,"endTime":1462.517,"body":"they"},{"speaker":"Robert","startTime":1462.517,"endTime":1463.087,"body":"matter?"},{"speaker":"Robert","startTime":1463.267,"endTime":1463.747,"body":"Because"},{"speaker":"Robert","startTime":1463.747,"endTime":1464.047,"body":"that's"},{"speaker":"Robert","startTime":1464.197,"endTime":1464.287,"body":"one"},{"speaker":"Robert","startTime":1464.292,"endTime":1464.347,"body":"of"},{"speaker":"Robert","startTime":1464.347,"endTime":1464.407,"body":"the"},{"speaker":"Robert","startTime":1464.407,"endTime":1464.947,"body":"problems."},{"speaker":"Robert","startTime":1465.187,"endTime":1465.397,"body":"If"},{"speaker":"Robert","startTime":1465.397,"endTime":1465.547,"body":"you"},{"speaker":"Robert","startTime":1465.547,"endTime":1465.787,"body":"don't"},{"speaker":"Robert","startTime":1465.792,"endTime":1465.997,"body":"take"},{"speaker":"Robert","startTime":1465.997,"endTime":1466.177,"body":"care"},{"speaker":"Robert","startTime":1466.177,"endTime":1466.237,"body":"of"},{"speaker":"Robert","startTime":1466.237,"endTime":1466.477,"body":"that,"},{"speaker":"Robert","startTime":1466.477,"endTime":1466.597,"body":"or"},{"speaker":"Robert","startTime":1466.597,"endTime":1466.687,"body":"if"},{"speaker":"Robert","startTime":1466.687,"endTime":1466.837,"body":"you"},{"speaker":"Robert","startTime":1466.837,"endTime":1467.047,"body":"just"},{"speaker":"Robert","startTime":1467.047,"endTime":1467.407,"body":"ignore"},{"speaker":"Robert","startTime":1467.412,"endTime":1467.707,"body":"them"},{"speaker":"Robert","startTime":1467.707,"endTime":1467.887,"body":"or"},{"speaker":"Robert","startTime":1467.887,"endTime":1468.067,"body":"you"},{"speaker":"Robert","startTime":1468.067,"endTime":1468.337,"body":"just"},{"speaker":"Robert","startTime":1468.367,"endTime":1468.607,"body":"throw"},{"speaker":"Robert","startTime":1468.607,"endTime":1468.697,"body":"'em"},{"speaker":"Robert","startTime":1468.702,"endTime":1468.937,"body":"off"},{"speaker":"Robert","startTime":1468.937,"endTime":1469.297,"body":"into"},{"speaker":"Robert","startTime":1469.477,"endTime":1470.137,"body":"voicemail,"},{"speaker":"Robert","startTime":1470.137,"endTime":1470.617,"body":"hell,"},{"speaker":"Robert","startTime":1470.647,"endTime":1470.797,"body":"and"},{"speaker":"Robert","startTime":1470.797,"endTime":1470.917,"body":"we"},{"speaker":"Robert","startTime":1470.917,"endTime":1471.067,"body":"all"},{"speaker":"Robert","startTime":1471.067,"endTime":1471.217,"body":"know"},{"speaker":"Robert","startTime":1471.217,"endTime":1471.337,"body":"what"},{"speaker":"Robert","startTime":1471.337,"endTime":1471.637,"body":"that's"},{"speaker":"Robert","startTime":1471.637,"endTime":1471.937,"body":"like."},{"speaker":"Robert","startTime":1471.995,"endTime":1472.187,"body":"It's"},{"speaker":"Robert","startTime":1472.187,"endTime":1472.397,"body":"just"},{"speaker":"Robert","startTime":1472.402,"endTime":1472.577,"body":"like,"},{"speaker":"Robert","startTime":1472.577,"endTime":1472.757,"body":"or"},{"speaker":"Robert","startTime":1472.757,"endTime":1472.817,"body":"it"},{"speaker":"Robert","startTime":1472.822,"endTime":1473.057,"body":"goes"},{"speaker":"Robert","startTime":1473.057,"endTime":1473.327,"body":"into"},{"speaker":"Robert","startTime":1473.327,"endTime":1473.417,"body":"the"},{"speaker":"Robert","startTime":1473.417,"endTime":1473.867,"body":"ether"},{"speaker":"Robert","startTime":1473.867,"endTime":1474.317,"body":"somewhere,"},{"speaker":"Robert","startTime":1474.707,"endTime":1474.767,"body":"it"},{"speaker":"Robert","startTime":1474.772,"endTime":1475.067,"body":"doesn't"},{"speaker":"Robert","startTime":1475.067,"endTime":1475.397,"body":"even"},{"speaker":"Robert","startTime":1475.397,"endTime":1476.117,"body":"answer"},{"speaker":"Robert","startTime":1476.117,"endTime":1476.387,"body":"because"},{"speaker":"Robert","startTime":1476.387,"endTime":1476.537,"body":"your"},{"speaker":"Robert","startTime":1476.537,"endTime":1477.287,"body":"technology's"},{"speaker":"Robert","startTime":1477.287,"endTime":1477.437,"body":"so"},{"speaker":"Robert","startTime":1477.437,"endTime":1477.947,"body":"poor."},{"speaker":"Robert","startTime":1478.217,"endTime":1478.487,"body":"It's"},{"speaker":"Robert","startTime":1478.487,"endTime":1478.667,"body":"just"},{"speaker":"Robert","startTime":1478.667,"endTime":1478.937,"body":"like"},{"speaker":"Robert","startTime":1479.221,"endTime":1479.327,"body":"you"},{"speaker":"Robert","startTime":1479.327,"endTime":1479.597,"body":"didn't"},{"speaker":"Robert","startTime":1479.597,"endTime":1480.047,"body":"invest"},{"speaker":"Robert","startTime":1480.047,"endTime":1480.197,"body":"in"},{"speaker":"Robert","startTime":1480.197,"endTime":1480.497,"body":"like"},{"speaker":"Robert","startTime":1480.527,"endTime":1480.827,"body":"even"},{"speaker":"Robert","startTime":1480.827,"endTime":1480.977,"body":"the"},{"speaker":"Robert","startTime":1480.977,"endTime":1481.277,"body":"most"},{"speaker":"Robert","startTime":1481.277,"endTime":1481.877,"body":"simplest"},{"speaker":"Robert","startTime":1481.882,"endTime":1482.027,"body":"of"},{"speaker":"Robert","startTime":1482.027,"endTime":1482.687,"body":"systems"},{"speaker":"Robert","startTime":1482.687,"endTime":1482.897,"body":"out"},{"speaker":"Robert","startTime":1482.897,"endTime":1483.227,"body":"there."},{"speaker":"Robert","startTime":1483.857,"endTime":1483.922,"body":"it's"},{"speaker":"Robert","startTime":1483.922,"endTime":1484.192,"body":"not"},{"speaker":"Robert","startTime":1484.192,"endTime":1484.402,"body":"that"},{"speaker":"Robert","startTime":1484.402,"endTime":1484.762,"body":"hard"},{"speaker":"Robert","startTime":1484.762,"endTime":1485.362,"body":"because"},{"speaker":"Robert","startTime":1485.362,"endTime":1485.602,"body":"when"},{"speaker":"Robert","startTime":1485.602,"endTime":1485.692,"body":"you"},{"speaker":"Robert","startTime":1485.692,"endTime":1486.022,"body":"really"},{"speaker":"Robert","startTime":1486.022,"endTime":1486.292,"body":"look"},{"speaker":"Robert","startTime":1486.292,"endTime":1486.442,"body":"at"},{"speaker":"Robert","startTime":1486.442,"endTime":1486.592,"body":"it,"},{"speaker":"Robert","startTime":1486.592,"endTime":1486.772,"body":"that"},{"speaker":"Robert","startTime":1486.772,"endTime":1487.252,"body":"customer"},{"speaker":"Robert","startTime":1487.252,"endTime":1487.492,"body":"that's"},{"speaker":"Robert","startTime":1487.492,"endTime":1487.642,"body":"on"},{"speaker":"Robert","startTime":1487.642,"endTime":1487.732,"body":"the"},{"speaker":"Robert","startTime":1487.732,"endTime":1487.972,"body":"other"},{"speaker":"Robert","startTime":1487.977,"endTime":1488.422,"body":"line,"},{"speaker":"Robert","startTime":1488.812,"endTime":1489.672,"body":"24/7,"},{"speaker":"Robert","startTime":1489.687,"endTime":1489.772,"body":"and"},{"speaker":"Robert","startTime":1489.772,"endTime":1489.862,"body":"if"},{"speaker":"Robert","startTime":1489.862,"endTime":1490.042,"body":"he's"},{"speaker":"Robert","startTime":1490.042,"endTime":1490.342,"body":"calling"},{"speaker":"Robert","startTime":1490.342,"endTime":1490.612,"body":"you"},{"speaker":"Robert","startTime":1490.612,"endTime":1490.912,"body":"or"},{"speaker":"Robert","startTime":1490.912,"endTime":1491.212,"body":"she's"},{"speaker":"Robert","startTime":1491.212,"endTime":1491.482,"body":"calling"},{"speaker":"Robert","startTime":1491.482,"endTime":1491.632,"body":"you"},{"speaker":"Robert","startTime":1491.632,"endTime":1491.752,"body":"at"},{"speaker":"Robert","startTime":1491.752,"endTime":1491.932,"body":"one"},{"speaker":"Robert","startTime":1491.932,"endTime":1492.262,"body":"o'clock"},{"speaker":"Robert","startTime":1492.267,"endTime":1492.382,"body":"in"},{"speaker":"Robert","startTime":1492.382,"endTime":1492.442,"body":"the"},{"speaker":"Robert","startTime":1492.442,"endTime":1492.832,"body":"morning,"},{"speaker":"Robert","startTime":1492.891,"endTime":1493.071,"body":"they"},{"speaker":"Robert","startTime":1493.071,"endTime":1493.341,"body":"need"},{"speaker":"Robert","startTime":1493.341,"endTime":1493.821,"body":"help."},{"speaker":"Robert","startTime":1493.881,"endTime":1494.181,"body":"And"},{"speaker":"Robert","startTime":1494.321,"endTime":1494.641,"body":"if,"},{"speaker":"Robert","startTime":1494.646,"endTime":1494.661,"body":"you"},{"speaker":"Robert","startTime":1494.666,"endTime":1495.051,"body":"can't"},{"speaker":"Robert","startTime":1495.051,"endTime":1495.441,"body":"help"},{"speaker":"Robert","startTime":1495.441,"endTime":1495.861,"body":"them,"},{"speaker":"Robert","startTime":1496.161,"endTime":1496.371,"body":"at"},{"speaker":"Robert","startTime":1496.371,"endTime":1497.031,"body":"least"},{"speaker":"Robert","startTime":1497.036,"endTime":1497.331,"body":"have"},{"speaker":"Robert","startTime":1497.331,"endTime":1497.391,"body":"a"},{"speaker":"Robert","startTime":1497.391,"endTime":1497.811,"body":"conver"},{"speaker":"Robert","startTime":1497.991,"endTime":1498.261,"body":"have"},{"speaker":"Robert","startTime":1498.261,"endTime":1498.651,"body":"somebody"},{"speaker":"Robert","startTime":1498.656,"endTime":1498.921,"body":"call"},{"speaker":"Robert","startTime":1498.921,"endTime":1499.131,"body":"them"},{"speaker":"Robert","startTime":1499.136,"endTime":1499.521,"body":"back"},{"speaker":"Robert","startTime":1499.581,"endTime":1500.421,"body":"immediately"},{"speaker":"Robert","startTime":1500.661,"endTime":1500.841,"body":"so"},{"speaker":"Robert","startTime":1500.841,"endTime":1500.931,"body":"that"},{"speaker":"Robert","startTime":1500.931,"endTime":1500.991,"body":"you"},{"speaker":"Robert","startTime":1500.996,"endTime":1501.171,"body":"can"},{"speaker":"Robert","startTime":1501.171,"endTime":1501.351,"body":"have"},{"speaker":"Robert","startTime":1501.351,"endTime":1501.411,"body":"a"},{"speaker":"Robert","startTime":1501.411,"endTime":1502.311,"body":"conversation."},{"speaker":"Robert","startTime":1502.611,"endTime":1502.791,"body":"But"},{"speaker":"Robert","startTime":1502.791,"endTime":1503.031,"body":"so"},{"speaker":"Robert","startTime":1503.031,"endTime":1503.331,"body":"many"},{"speaker":"Robert","startTime":1503.331,"endTime":1503.841,"body":"times"},{"speaker":"Robert","startTime":1503.841,"endTime":1503.901,"body":"it"},{"speaker":"Robert","startTime":1503.901,"endTime":1504.231,"body":"doesn't"},{"speaker":"Robert","startTime":1504.231,"endTime":1504.741,"body":"occur"},{"speaker":"Robert","startTime":1505.117,"endTime":1505.251,"body":"you"},{"speaker":"Robert","startTime":1505.251,"endTime":1505.491,"body":"just"},{"speaker":"Robert","startTime":1505.491,"endTime":1505.701,"body":"feel"},{"speaker":"Robert","startTime":1505.701,"endTime":1505.911,"body":"like"},{"speaker":"Robert","startTime":1505.911,"endTime":1506.061,"body":"another"},{"speaker":"Robert","startTime":1506.301,"endTime":1506.851,"body":"number"},{"speaker":"Robert","startTime":1507.016,"endTime":1507.136,"body":"I"},{"speaker":"Robert","startTime":1507.136,"endTime":1507.466,"body":"dunno"},{"speaker":"Robert","startTime":1507.976,"endTime":1508.116,"body":"if"},{"speaker":"Robert","startTime":1508.116,"endTime":1508.306,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1508.306,"endTime":1508.376,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":1508.376,"endTime":1508.496,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":1508.496,"endTime":1508.553,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1508.662,"endTime":1509.171,"body":"yeah"},{"speaker":"Thaddeus Tondu","startTime":1509.52,"endTime":1509.892,"body":"and,"},{"speaker":"Thaddeus Tondu","startTime":1509.897,"endTime":1510.252,"body":"Bobby"},{"speaker":"Thaddeus Tondu","startTime":1510.252,"endTime":1510.432,"body":"let"},{"speaker":"Thaddeus Tondu","startTime":1510.437,"endTime":1510.522,"body":"us"},{"speaker":"Thaddeus Tondu","startTime":1510.522,"endTime":1510.672,"body":"know"},{"speaker":"Thaddeus Tondu","startTime":1511.092,"endTime":1511.242,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":1511.242,"endTime":1511.542,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1511.542,"endTime":1511.932,"body":"answers"},{"speaker":"Thaddeus Tondu","startTime":1511.937,"endTime":1512.052,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":1512.052,"endTime":1512.65,"body":"question"},{"speaker":"Thaddeus Tondu","startTime":1513.012,"endTime":1513.222,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":1513.222,"endTime":1513.565,"body":"you."},{"speaker":"Thaddeus Tondu","startTime":1513.767,"endTime":1513.942,"body":"I,"},{"speaker":"Thaddeus Tondu","startTime":1513.942,"endTime":1514.092,"body":"got"},{"speaker":"Thaddeus Tondu","startTime":1514.097,"endTime":1514.212,"body":"two"},{"speaker":"Thaddeus Tondu","startTime":1514.212,"endTime":1514.662,"body":"parts."},{"speaker":"Thaddeus Tondu","startTime":1514.843,"endTime":1515.113,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":1515.118,"endTime":1515.293,"body":"guess"},{"speaker":"Thaddeus Tondu","startTime":1515.298,"endTime":1515.383,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1515.383,"endTime":1515.623,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":1515.623,"endTime":1515.833,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":1515.838,"endTime":1516.073,"body":"is,"},{"speaker":"Thaddeus Tondu","startTime":1516.403,"endTime":1516.523,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":1516.523,"endTime":1516.643,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1516.648,"endTime":1517.063,"body":"have,"},{"speaker":"Thaddeus Tondu","startTime":1517.243,"endTime":1517.483,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1517.483,"endTime":1517.693,"body":"want"},{"speaker":"Thaddeus Tondu","startTime":1517.693,"endTime":1517.753,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1517.753,"endTime":1517.903,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":1517.903,"endTime":1517.993,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1517.998,"endTime":1518.173,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":1518.173,"endTime":1518.443,"body":"minute"},{"speaker":"Thaddeus Tondu","startTime":1518.443,"endTime":1518.893,"body":"professional"},{"speaker":"Thaddeus Tondu","startTime":1518.893,"endTime":1519.313,"body":"voicemail?"},{"speaker":"Thaddeus Tondu","startTime":1519.318,"endTime":1519.523,"body":"Those"},{"speaker":"Thaddeus Tondu","startTime":1519.523,"endTime":1519.673,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1519.673,"endTime":1519.883,"body":"might"},{"speaker":"Thaddeus Tondu","startTime":1519.883,"endTime":1520.183,"body":"not"},{"speaker":"Thaddeus Tondu","startTime":1520.453,"endTime":1521.113,"body":"understand"},{"speaker":"Thaddeus Tondu","startTime":1521.113,"endTime":1521.503,"body":"customer"},{"speaker":"Thaddeus Tondu","startTime":1521.503,"endTime":1521.983,"body":"service"},{"speaker":"Thaddeus Tondu","startTime":1522.186,"endTime":1522.283,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":1522.283,"endTime":1522.463,"body":"came"},{"speaker":"Thaddeus Tondu","startTime":1522.463,"endTime":1522.613,"body":"from"},{"speaker":"Thaddeus Tondu","startTime":1522.613,"endTime":1522.673,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1522.673,"endTime":1523.123,"body":"tools."},{"speaker":"Thaddeus Tondu","startTime":1523.243,"endTime":1523.933,"body":"What,"},{"speaker":"Thaddeus Tondu","startTime":1524.233,"endTime":1524.413,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":1524.413,"endTime":1524.503,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1524.508,"endTime":1524.683,"body":"give"},{"speaker":"Thaddeus Tondu","startTime":1524.683,"endTime":1524.833,"body":"us"},{"speaker":"Thaddeus Tondu","startTime":1525.163,"endTime":1525.313,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":1525.313,"endTime":1526.063,"body":"example?"},{"speaker":"Thaddeus Tondu","startTime":1526.063,"endTime":1526.153,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":1526.153,"endTime":1526.303,"body":"know"},{"speaker":"Thaddeus Tondu","startTime":1526.303,"endTime":1526.393,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":1526.393,"endTime":1526.573,"body":"off"},{"speaker":"Thaddeus Tondu","startTime":1526.573,"endTime":1526.663,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1526.663,"endTime":1527.023,"body":"cuff"},{"speaker":"Thaddeus Tondu","startTime":1527.413,"endTime":1527.623,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":1527.623,"endTime":1527.773,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":1527.773,"endTime":1527.833,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1527.838,"endTime":1528.283,"body":"voicemail"},{"speaker":"Thaddeus Tondu","startTime":1528.283,"endTime":1528.523,"body":"should"},{"speaker":"Thaddeus Tondu","startTime":1528.523,"endTime":1528.793,"body":"sound"},{"speaker":"Thaddeus Tondu","startTime":1528.798,"endTime":1528.913,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":1528.913,"endTime":1529.033,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":1529.033,"endTime":1529.243,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":1529.243,"endTime":1529.603,"body":"hours."},{"speaker":"Robert","startTime":1529.79,"endTime":1530.12,"body":"Oh,"},{"speaker":"Robert","startTime":1530.24,"endTime":1531.02,"body":"absolutely."},{"speaker":"Robert","startTime":1531.02,"endTime":1531.17,"body":"You"},{"speaker":"Robert","startTime":1531.175,"endTime":1531.38,"body":"should"},{"speaker":"Robert","startTime":1531.385,"endTime":1531.8,"body":"have,"},{"speaker":"Robert","startTime":1531.89,"endTime":1532.16,"body":"number"},{"speaker":"Robert","startTime":1532.16,"endTime":1532.37,"body":"one,"},{"speaker":"Robert","startTime":1532.37,"endTime":1532.49,"body":"you"},{"speaker":"Robert","startTime":1532.49,"endTime":1532.67,"body":"should"},{"speaker":"Robert","startTime":1532.67,"endTime":1532.85,"body":"have"},{"speaker":"Robert","startTime":1532.855,"endTime":1533.1,"body":"music."},{"speaker":"Robert","startTime":1533.351,"endTime":1533.501,"body":"You"},{"speaker":"Robert","startTime":1533.501,"endTime":1533.681,"body":"should"},{"speaker":"Robert","startTime":1533.681,"endTime":1533.891,"body":"have"},{"speaker":"Robert","startTime":1533.891,"endTime":1533.951,"body":"a"},{"speaker":"Robert","startTime":1533.951,"endTime":1534.491,"body":"professional"},{"speaker":"Robert","startTime":1534.491,"endTime":1535.091,"body":"voice."},{"speaker":"Robert","startTime":1535.151,"endTime":1535.301,"body":"It"},{"speaker":"Robert","startTime":1535.301,"endTime":1535.511,"body":"should"},{"speaker":"Robert","startTime":1535.511,"endTime":1535.721,"body":"be"},{"speaker":"Robert","startTime":1535.751,"endTime":1536.411,"body":"female,"},{"speaker":"Robert","startTime":1536.861,"endTime":1537.071,"body":"and"},{"speaker":"Robert","startTime":1537.071,"endTime":1537.161,"body":"it"},{"speaker":"Robert","startTime":1537.161,"endTime":1537.341,"body":"should"},{"speaker":"Robert","startTime":1537.341,"endTime":1537.491,"body":"be"},{"speaker":"Robert","startTime":1537.491,"endTime":1537.821,"body":"very"},{"speaker":"Robert","startTime":1537.821,"endTime":1538.511,"body":"welcoming,"},{"speaker":"Robert","startTime":1538.991,"endTime":1539.171,"body":"and"},{"speaker":"Robert","startTime":1539.171,"endTime":1539.321,"body":"it's"},{"speaker":"Robert","startTime":1539.321,"endTime":1539.441,"body":"just"},{"speaker":"Robert","startTime":1539.441,"endTime":1539.801,"body":"something"},{"speaker":"Robert","startTime":1539.801,"endTime":1540.101,"body":"that,"},{"speaker":"Robert","startTime":1540.101,"endTime":1540.251,"body":"you"},{"speaker":"Robert","startTime":1540.251,"endTime":1540.581,"body":"know,"},{"speaker":"Robert","startTime":1540.581,"endTime":1540.821,"body":"And"},{"speaker":"Robert","startTime":1541.264,"endTime":1541.391,"body":"I"},{"speaker":"Robert","startTime":1541.391,"endTime":1541.721,"body":"don't"},{"speaker":"Robert","startTime":1541.721,"endTime":1541.961,"body":"have"},{"speaker":"Robert","startTime":1541.961,"endTime":1542.081,"body":"the"},{"speaker":"Robert","startTime":1542.081,"endTime":1542.631,"body":"recording."},{"speaker":"Robert","startTime":1543.269,"endTime":1543.401,"body":"I"},{"speaker":"Robert","startTime":1543.401,"endTime":1543.701,"body":"have"},{"speaker":"Robert","startTime":1543.706,"endTime":1544.121,"body":"some,"},{"speaker":"Robert","startTime":1544.451,"endTime":1544.631,"body":"If"},{"speaker":"Robert","startTime":1544.631,"endTime":1544.901,"body":"people"},{"speaker":"Robert","startTime":1544.906,"endTime":1545.231,"body":"wanted"},{"speaker":"Robert","startTime":1545.231,"endTime":1545.321,"body":"to"},{"speaker":"Robert","startTime":1545.326,"endTime":1545.531,"body":"hear"},{"speaker":"Robert","startTime":1545.531,"endTime":1545.801,"body":"them,"},{"speaker":"Robert","startTime":1545.801,"endTime":1545.951,"body":"I'd"},{"speaker":"Robert","startTime":1545.956,"endTime":1546.011,"body":"be"},{"speaker":"Robert","startTime":1546.011,"endTime":1546.311,"body":"happy"},{"speaker":"Robert","startTime":1546.311,"endTime":1546.401,"body":"to"},{"speaker":"Robert","startTime":1546.406,"endTime":1546.671,"body":"play"},{"speaker":"Robert","startTime":1546.671,"endTime":1546.881,"body":"them"},{"speaker":"Robert","startTime":1546.881,"endTime":1547.061,"body":"for"},{"speaker":"Robert","startTime":1547.061,"endTime":1547.271,"body":"them,"},{"speaker":"Robert","startTime":1547.271,"endTime":1547.451,"body":"but"},{"speaker":"Robert","startTime":1547.456,"endTime":1547.601,"body":"I"},{"speaker":"Robert","startTime":1547.601,"endTime":1547.841,"body":"would,"},{"speaker":"Robert","startTime":1547.901,"endTime":1548.051,"body":"it"},{"speaker":"Robert","startTime":1548.051,"endTime":1548.171,"body":"would"},{"speaker":"Robert","startTime":1548.171,"endTime":1548.381,"body":"take"},{"speaker":"Robert","startTime":1548.381,"endTime":1548.471,"body":"me"},{"speaker":"Robert","startTime":1548.476,"endTime":1548.561,"body":"a"},{"speaker":"Robert","startTime":1548.561,"endTime":1548.771,"body":"while"},{"speaker":"Robert","startTime":1548.776,"endTime":1549.021,"body":"to"},{"speaker":"Robert","startTime":1549.41,"endTime":1549.521,"body":"to"},{"speaker":"Robert","startTime":1549.526,"endTime":1549.731,"body":"pull"},{"speaker":"Robert","startTime":1549.731,"endTime":1549.791,"body":"'em"},{"speaker":"Robert","startTime":1549.791,"endTime":1550.031,"body":"up."},{"speaker":"Robert","startTime":1550.091,"endTime":1550.511,"body":"But"},{"speaker":"Robert","startTime":1550.661,"endTime":1550.751,"body":"the"},{"speaker":"Robert","startTime":1550.751,"endTime":1551.111,"body":"point"},{"speaker":"Robert","startTime":1551.111,"endTime":1551.381,"body":"is,"},{"speaker":"Robert","startTime":1551.421,"endTime":1551.531,"body":"is"},{"speaker":"Robert","startTime":1551.531,"endTime":1551.921,"body":"that"},{"speaker":"Robert","startTime":1551.961,"endTime":1552.201,"body":"you"},{"speaker":"Robert","startTime":1552.201,"endTime":1552.531,"body":"hire"},{"speaker":"Robert","startTime":1552.531,"endTime":1552.591,"body":"a"},{"speaker":"Robert","startTime":1552.591,"endTime":1553.341,"body":"voiceover"},{"speaker":"Robert","startTime":1553.761,"endTime":1554.001,"body":"to"},{"speaker":"Robert","startTime":1554.001,"endTime":1554.481,"body":"actually"},{"speaker":"Robert","startTime":1554.481,"endTime":1554.721,"body":"do"},{"speaker":"Robert","startTime":1554.721,"endTime":1554.971,"body":"the"},{"speaker":"Robert","startTime":1555.696,"endTime":1555.951,"body":"get"},{"speaker":"Robert","startTime":1555.951,"endTime":1556.221,"body":"somebody"},{"speaker":"Robert","startTime":1556.221,"endTime":1556.311,"body":"to"},{"speaker":"Robert","startTime":1556.311,"endTime":1556.551,"body":"write"},{"speaker":"Robert","startTime":1556.551,"endTime":1556.671,"body":"the"},{"speaker":"Robert","startTime":1556.671,"endTime":1557.241,"body":"script"},{"speaker":"Robert","startTime":1557.541,"endTime":1558.111,"body":"relative"},{"speaker":"Robert","startTime":1558.111,"endTime":1558.261,"body":"to,"},{"speaker":"Robert","startTime":1558.291,"endTime":1558.501,"body":"so"},{"speaker":"Robert","startTime":1558.501,"endTime":1558.741,"body":"that's"},{"speaker":"Robert","startTime":1558.741,"endTime":1559.371,"body":"professionally"},{"speaker":"Robert","startTime":1559.376,"endTime":1559.821,"body":"done."},{"speaker":"Robert","startTime":1560.091,"endTime":1560.361,"body":"And"},{"speaker":"Robert","startTime":1560.361,"endTime":1560.781,"body":"welcome"},{"speaker":"Robert","startTime":1560.781,"endTime":1561.081,"body":"people"},{"speaker":"Robert","startTime":1561.086,"endTime":1561.291,"body":"and"},{"speaker":"Robert","startTime":1561.291,"endTime":1561.621,"body":"thank"},{"speaker":"Robert","startTime":1561.626,"endTime":1561.801,"body":"them"},{"speaker":"Robert","startTime":1561.801,"endTime":1561.981,"body":"for"},{"speaker":"Robert","startTime":1561.981,"endTime":1562.401,"body":"calling"},{"speaker":"Robert","startTime":1562.401,"endTime":1562.581,"body":"and"},{"speaker":"Robert","startTime":1562.586,"endTime":1562.911,"body":"tell"},{"speaker":"Robert","startTime":1562.911,"endTime":1563.241,"body":"them"},{"speaker":"Robert","startTime":1563.241,"endTime":1563.601,"body":"after"},{"speaker":"Robert","startTime":1563.601,"endTime":1564.021,"body":"hours,"},{"speaker":"Robert","startTime":1564.231,"endTime":1564.411,"body":"we"},{"speaker":"Robert","startTime":1564.416,"endTime":1564.891,"body":"realize"},{"speaker":"Robert","startTime":1564.891,"endTime":1565.041,"body":"you're"},{"speaker":"Robert","startTime":1565.041,"endTime":1565.461,"body":"calling"},{"speaker":"Robert","startTime":1565.461,"endTime":1565.791,"body":"after"},{"speaker":"Robert","startTime":1565.791,"endTime":1566.241,"body":"hours"},{"speaker":"Robert","startTime":1566.246,"endTime":1566.331,"body":"and"},{"speaker":"Robert","startTime":1566.331,"endTime":1566.451,"body":"we"},{"speaker":"Robert","startTime":1566.451,"endTime":1566.841,"body":"totally"},{"speaker":"Robert","startTime":1566.841,"endTime":1567.351,"body":"understand"},{"speaker":"Robert","startTime":1567.351,"endTime":1567.471,"body":"that"},{"speaker":"Robert","startTime":1567.476,"endTime":1567.591,"body":"you're"},{"speaker":"Robert","startTime":1567.591,"endTime":1567.921,"body":"calling"},{"speaker":"Robert","startTime":1567.921,"endTime":1568.071,"body":"us"},{"speaker":"Robert","startTime":1568.076,"endTime":1568.371,"body":"because"},{"speaker":"Robert","startTime":1568.371,"endTime":1568.551,"body":"this"},{"speaker":"Robert","startTime":1568.551,"endTime":1568.641,"body":"is"},{"speaker":"Robert","startTime":1568.641,"endTime":1568.911,"body":"really"},{"speaker":"Robert","startTime":1568.941,"endTime":1569.481,"body":"important."},{"speaker":"Robert","startTime":1569.691,"endTime":1569.901,"body":"Or"},{"speaker":"Robert","startTime":1570.051,"endTime":1570.231,"body":"you"},{"speaker":"Robert","startTime":1570.231,"endTime":1570.471,"body":"wouldn't"},{"speaker":"Robert","startTime":1570.471,"endTime":1570.591,"body":"be"},{"speaker":"Robert","startTime":1570.591,"endTime":1571.281,"body":"contacting"},{"speaker":"Robert","startTime":1571.281,"endTime":1571.431,"body":"us."},{"speaker":"Robert","startTime":1571.611,"endTime":1571.851,"body":"Like,"},{"speaker":"Robert","startTime":1571.851,"endTime":1572.121,"body":"tell"},{"speaker":"Robert","startTime":1572.121,"endTime":1572.241,"body":"the"},{"speaker":"Robert","startTime":1572.241,"endTime":1572.631,"body":"truth"},{"speaker":"Robert","startTime":1572.631,"endTime":1573.021,"body":"about"},{"speaker":"Robert","startTime":1573.021,"endTime":1573.141,"body":"it,"},{"speaker":"Robert","startTime":1573.171,"endTime":1573.621,"body":"right?"},{"speaker":"Robert","startTime":1573.891,"endTime":1574.101,"body":"So"},{"speaker":"Robert","startTime":1574.101,"endTime":1574.281,"body":"that"},{"speaker":"Robert","startTime":1574.281,"endTime":1574.551,"body":"there's"},{"speaker":"Robert","startTime":1574.551,"endTime":1574.671,"body":"an"},{"speaker":"Robert","startTime":1574.671,"endTime":1575.481,"body":"acknowledgement"},{"speaker":"Robert","startTime":1575.481,"endTime":1575.601,"body":"and"},{"speaker":"Robert","startTime":1575.601,"endTime":1575.811,"body":"that"},{"speaker":"Robert","startTime":1575.811,"endTime":1576.021,"body":"there's"},{"speaker":"Robert","startTime":1576.021,"endTime":1576.201,"body":"a"},{"speaker":"Robert","startTime":1576.206,"endTime":1576.531,"body":"link"},{"speaker":"Robert","startTime":1576.531,"endTime":1576.681,"body":"to"},{"speaker":"Robert","startTime":1576.681,"endTime":1576.801,"body":"the"},{"speaker":"Robert","startTime":1576.801,"endTime":1577.611,"body":"conversation."},{"speaker":"Robert","startTime":1577.611,"endTime":1577.821,"body":"Not"},{"speaker":"Robert","startTime":1577.821,"endTime":1578.121,"body":"like,"},{"speaker":"Robert","startTime":1578.391,"endTime":1578.571,"body":"Oh,"},{"speaker":"Robert","startTime":1578.601,"endTime":1578.841,"body":"thank"},{"speaker":"Robert","startTime":1578.841,"endTime":1578.931,"body":"you"},{"speaker":"Robert","startTime":1578.936,"endTime":1579.081,"body":"for"},{"speaker":"Robert","startTime":1579.086,"endTime":1579.561,"body":"calling"},{"speaker":"Robert","startTime":1579.861,"endTime":1580.161,"body":"Joe's"},{"speaker":"Robert","startTime":1580.166,"endTime":1580.341,"body":"H"},{"speaker":"Robert","startTime":1580.341,"endTime":1580.491,"body":"V"},{"speaker":"Robert","startTime":1580.496,"endTime":1580.581,"body":"A"},{"speaker":"Robert","startTime":1580.581,"endTime":1580.791,"body":"C,"},{"speaker":"Robert","startTime":1580.791,"endTime":1580.941,"body":"We're"},{"speaker":"Robert","startTime":1580.941,"endTime":1581.181,"body":"glad"},{"speaker":"Robert","startTime":1581.186,"endTime":1581.241,"body":"you"},{"speaker":"Robert","startTime":1581.246,"endTime":1581.601,"body":"called"},{"speaker":"Robert","startTime":1581.601,"endTime":1581.691,"body":"you"},{"speaker":"Robert","startTime":1581.691,"endTime":1581.901,"body":"know,"},{"speaker":"Robert","startTime":1581.949,"endTime":1582.201,"body":"leave"},{"speaker":"Robert","startTime":1582.206,"endTime":1582.261,"body":"a"},{"speaker":"Robert","startTime":1582.261,"endTime":1582.681,"body":"message."},{"speaker":"Robert","startTime":1582.686,"endTime":1582.801,"body":"We'll"},{"speaker":"Robert","startTime":1582.801,"endTime":1582.951,"body":"get"},{"speaker":"Robert","startTime":1582.956,"endTime":1583.191,"body":"back"},{"speaker":"Robert","startTime":1583.191,"endTime":1583.311,"body":"to"},{"speaker":"Robert","startTime":1583.311,"endTime":1583.501,"body":"You"},{"speaker":"Robert","startTime":1583.593,"endTime":1583.782,"body":"It's"},{"speaker":"Robert","startTime":1583.782,"endTime":1584.112,"body":"like,"},{"speaker":"Robert","startTime":1584.502,"endTime":1584.652,"body":"are"},{"speaker":"Robert","startTime":1584.652,"endTime":1584.802,"body":"you"},{"speaker":"Robert","startTime":1585.132,"endTime":1585.372,"body":"kidding?"},{"speaker":"Robert","startTime":1585.732,"endTime":1586.002,"body":"Now"},{"speaker":"Robert","startTime":1586.002,"endTime":1586.332,"body":"ask"},{"speaker":"Robert","startTime":1586.332,"endTime":1586.722,"body":"yourself,"},{"speaker":"Robert","startTime":1586.722,"endTime":1586.932,"body":"how"},{"speaker":"Robert","startTime":1586.932,"endTime":1587.142,"body":"many"},{"speaker":"Robert","startTime":1587.142,"endTime":1587.472,"body":"times"},{"speaker":"Robert","startTime":1587.472,"endTime":1587.592,"body":"have"},{"speaker":"Robert","startTime":1587.592,"endTime":1587.742,"body":"you"},{"speaker":"Robert","startTime":1587.742,"endTime":1588.072,"body":"called"},{"speaker":"Robert","startTime":1588.072,"endTime":1588.132,"body":"a"},{"speaker":"Robert","startTime":1588.132,"endTime":1588.492,"body":"business"},{"speaker":"Robert","startTime":1588.492,"endTime":1588.792,"body":"after"},{"speaker":"Robert","startTime":1588.792,"endTime":1589.152,"body":"hours?"},{"speaker":"Robert","startTime":1589.152,"endTime":1589.242,"body":"And"},{"speaker":"Robert","startTime":1589.242,"endTime":1589.452,"body":"that's"},{"speaker":"Robert","startTime":1589.452,"endTime":1589.602,"body":"what"},{"speaker":"Robert","startTime":1589.602,"endTime":1589.722,"body":"you"},{"speaker":"Robert","startTime":1589.727,"endTime":1589.822,"body":"heard."},{"speaker":"Robert","startTime":1590.143,"endTime":1590.402,"body":"Right."},{"speaker":"Robert","startTime":1590.462,"endTime":1590.702,"body":"As"},{"speaker":"Robert","startTime":1590.702,"endTime":1591.182,"body":"opposed"},{"speaker":"Robert","startTime":1591.182,"endTime":1591.362,"body":"to"},{"speaker":"Robert","startTime":1591.362,"endTime":1591.932,"body":"saying"},{"speaker":"Robert","startTime":1592.066,"endTime":1592.456,"body":"somebody"},{"speaker":"Robert","startTime":1592.456,"endTime":1592.876,"body":"calling"},{"speaker":"Robert","startTime":1592.876,"endTime":1593.116,"body":"up"},{"speaker":"Robert","startTime":1593.116,"endTime":1593.306,"body":"and"},{"speaker":"Robert","startTime":1593.476,"endTime":1593.836,"body":"and,"},{"speaker":"Robert","startTime":1593.836,"endTime":1594.226,"body":"saying"},{"speaker":"Robert","startTime":1594.226,"endTime":1594.526,"body":"that"},{"speaker":"Robert","startTime":1594.653,"endTime":1594.923,"body":"this"},{"speaker":"Robert","startTime":1594.923,"endTime":1595.043,"body":"is"},{"speaker":"Robert","startTime":1595.043,"endTime":1595.493,"body":"John's"},{"speaker":"Robert","startTime":1595.493,"endTime":1596.333,"body":"HVAC"},{"speaker":"Robert","startTime":1596.493,"endTime":1596.725,"body":"we"},{"speaker":"Robert","startTime":1596.725,"endTime":1597.295,"body":"realize"},{"speaker":"Robert","startTime":1597.3,"endTime":1597.535,"body":"that"},{"speaker":"Robert","startTime":1597.745,"endTime":1597.925,"body":"you're"},{"speaker":"Robert","startTime":1597.93,"endTime":1598.285,"body":"calling"},{"speaker":"Robert","startTime":1598.285,"endTime":1598.435,"body":"us"},{"speaker":"Robert","startTime":1598.435,"endTime":1598.765,"body":"after"},{"speaker":"Robert","startTime":1598.765,"endTime":1599.365,"body":"hours"},{"speaker":"Robert","startTime":1599.695,"endTime":1600.025,"body":"and"},{"speaker":"Robert","startTime":1600.025,"endTime":1600.205,"body":"we"},{"speaker":"Robert","startTime":1600.205,"endTime":1600.715,"body":"understand"},{"speaker":"Robert","startTime":1600.72,"endTime":1600.895,"body":"that"},{"speaker":"Robert","startTime":1600.895,"endTime":1600.985,"body":"there"},{"speaker":"Robert","startTime":1600.985,"endTime":1601.225,"body":"must"},{"speaker":"Robert","startTime":1601.225,"endTime":1601.315,"body":"be"},{"speaker":"Robert","startTime":1601.315,"endTime":1601.705,"body":"something"},{"speaker":"Robert","startTime":1601.71,"endTime":1602.005,"body":"very"},{"speaker":"Robert","startTime":1602.005,"endTime":1602.395,"body":"important"},{"speaker":"Robert","startTime":1602.395,"endTime":1602.485,"body":"you"},{"speaker":"Robert","startTime":1602.485,"endTime":1602.725,"body":"need"},{"speaker":"Robert","startTime":1602.725,"endTime":1602.785,"body":"to"},{"speaker":"Robert","startTime":1602.785,"endTime":1603.025,"body":"talk"},{"speaker":"Robert","startTime":1603.025,"endTime":1603.145,"body":"to"},{"speaker":"Robert","startTime":1603.15,"endTime":1603.295,"body":"us"},{"speaker":"Robert","startTime":1603.295,"endTime":1603.655,"body":"about."},{"speaker":"Robert","startTime":1603.742,"endTime":1603.905,"body":"Our"},{"speaker":"Robert","startTime":1603.905,"endTime":1604.325,"body":"system"},{"speaker":"Robert","startTime":1604.325,"endTime":1604.445,"body":"is"},{"speaker":"Robert","startTime":1604.445,"endTime":1604.715,"body":"set"},{"speaker":"Robert","startTime":1604.715,"endTime":1604.985,"body":"up"},{"speaker":"Robert","startTime":1604.985,"endTime":1605.225,"body":"that"},{"speaker":"Robert","startTime":1605.255,"endTime":1605.405,"body":"they're"},{"speaker":"Robert","startTime":1605.405,"endTime":1605.645,"body":"gonna"},{"speaker":"Robert","startTime":1605.645,"endTime":1606.185,"body":"contact"},{"speaker":"Robert","startTime":1606.185,"endTime":1606.335,"body":"us"},{"speaker":"Robert","startTime":1606.335,"endTime":1607.055,"body":"immediately"},{"speaker":"Robert","startTime":1607.205,"endTime":1607.385,"body":"and"},{"speaker":"Robert","startTime":1607.385,"endTime":1607.535,"body":"we're"},{"speaker":"Robert","startTime":1607.535,"endTime":1607.715,"body":"gonna"},{"speaker":"Robert","startTime":1607.715,"endTime":1607.895,"body":"get"},{"speaker":"Robert","startTime":1607.895,"endTime":1608.285,"body":"somebody"},{"speaker":"Robert","startTime":1608.285,"endTime":1608.405,"body":"to"},{"speaker":"Robert","startTime":1608.405,"endTime":1608.645,"body":"call"},{"speaker":"Robert","startTime":1608.645,"endTime":1608.855,"body":"you"},{"speaker":"Robert","startTime":1608.855,"endTime":1609.155,"body":"right"},{"speaker":"Robert","startTime":1609.155,"endTime":1609.485,"body":"back."},{"speaker":"Robert","startTime":1609.545,"endTime":1609.695,"body":"We"},{"speaker":"Robert","startTime":1609.695,"endTime":1610.385,"body":"promise."},{"speaker":"Robert","startTime":1610.685,"endTime":1610.865,"body":"And"},{"speaker":"Robert","startTime":1610.865,"endTime":1611.105,"body":"thank"},{"speaker":"Robert","startTime":1611.105,"endTime":1611.195,"body":"you"},{"speaker":"Robert","startTime":1611.195,"endTime":1611.435,"body":"very"},{"speaker":"Robert","startTime":1611.435,"endTime":1611.675,"body":"much"},{"speaker":"Robert","startTime":1611.675,"endTime":1611.795,"body":"for"},{"speaker":"Robert","startTime":1611.8,"endTime":1612.335,"body":"calling"},{"speaker":"Robert","startTime":1612.335,"endTime":1612.75,"body":"and"},{"speaker":"Robert","startTime":1613.085,"endTime":1613.355,"body":"just"},{"speaker":"Robert","startTime":1613.355,"endTime":1613.565,"body":"wait"},{"speaker":"Robert","startTime":1613.565,"endTime":1613.625,"body":"to"},{"speaker":"Robert","startTime":1613.63,"endTime":1613.805,"body":"hear"},{"speaker":"Robert","startTime":1613.805,"endTime":1613.985,"body":"from"},{"speaker":"Robert","startTime":1613.985,"endTime":1614.165,"body":"us"},{"speaker":"Robert","startTime":1614.165,"endTime":1614.315,"body":"in"},{"speaker":"Robert","startTime":1614.315,"endTime":1614.525,"body":"just"},{"speaker":"Robert","startTime":1614.525,"endTime":1614.555,"body":"a"},{"speaker":"Robert","startTime":1614.555,"endTime":1614.735,"body":"few"},{"speaker":"Robert","startTime":1614.735,"endTime":1615.258,"body":"minutes."},{"speaker":"Robert","startTime":1615.395,"endTime":1615.785,"body":"Something"},{"speaker":"Robert","startTime":1615.79,"endTime":1616.085,"body":"like"},{"speaker":"Robert","startTime":1616.52,"endTime":1616.745,"body":"that,"},{"speaker":"Robert","startTime":1616.75,"endTime":1616.925,"body":"is"},{"speaker":"Robert","startTime":1616.925,"endTime":1617.315,"body":"so"},{"speaker":"Robert","startTime":1617.315,"endTime":1617.945,"body":"different"},{"speaker":"Robert","startTime":1617.95,"endTime":1618.095,"body":"and"},{"speaker":"Robert","startTime":1618.095,"endTime":1618.245,"body":"it's"},{"speaker":"Robert","startTime":1618.25,"endTime":1618.335,"body":"a"},{"speaker":"Robert","startTime":1618.335,"endTime":1618.845,"body":"different"},{"speaker":"Robert","startTime":1618.85,"endTime":1619.655,"body":"style"},{"speaker":"Robert","startTime":1620.105,"endTime":1620.315,"body":"of"},{"speaker":"Robert","startTime":1620.315,"endTime":1620.675,"body":"doing"},{"speaker":"Robert","startTime":1620.68,"endTime":1620.945,"body":"this,"},{"speaker":"Robert","startTime":1620.945,"endTime":1621.185,"body":"and"},{"speaker":"Robert","startTime":1621.185,"endTime":1621.365,"body":"with"},{"speaker":"Robert","startTime":1621.365,"endTime":1622.205,"body":"technology"},{"speaker":"Robert","startTime":1622.205,"endTime":1622.625,"body":"today,"},{"speaker":"Robert","startTime":1622.63,"endTime":1622.865,"body":"there's"},{"speaker":"Robert","startTime":1622.865,"endTime":1623.075,"body":"no"},{"speaker":"Robert","startTime":1623.075,"endTime":1623.495,"body":"reason"},{"speaker":"Robert","startTime":1623.495,"endTime":1623.645,"body":"why"},{"speaker":"Robert","startTime":1623.645,"endTime":1623.825,"body":"you"},{"speaker":"Robert","startTime":1623.825,"endTime":1624.095,"body":"can't"},{"speaker":"Robert","startTime":1624.095,"endTime":1624.275,"body":"get"},{"speaker":"Robert","startTime":1624.275,"endTime":1624.455,"body":"that"},{"speaker":"Robert","startTime":1624.455,"endTime":1625.025,"body":"managed."},{"speaker":"Thaddeus Tondu","startTime":1625.025,"endTime":1625.129,"body":"The,"},{"speaker":"Thaddeus Tondu","startTime":1625.129,"endTime":1625.429,"body":"follow"},{"speaker":"Thaddeus Tondu","startTime":1625.429,"endTime":1625.519,"body":"up"},{"speaker":"Thaddeus Tondu","startTime":1625.519,"endTime":1625.639,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1625.639,"endTime":1625.819,"body":"that,"},{"speaker":"Thaddeus Tondu","startTime":1625.819,"endTime":1625.909,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1625.909,"endTime":1626.149,"body":"maybe"},{"speaker":"Thaddeus Tondu","startTime":1626.154,"endTime":1626.449,"body":"Ryan,"},{"speaker":"Thaddeus Tondu","startTime":1626.449,"endTime":1626.569,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1626.569,"endTime":1626.689,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":1626.689,"endTime":1626.839,"body":"share"},{"speaker":"Thaddeus Tondu","startTime":1626.844,"endTime":1626.989,"body":"some"},{"speaker":"Thaddeus Tondu","startTime":1626.989,"endTime":1627.169,"body":"light"},{"speaker":"Thaddeus Tondu","startTime":1627.174,"endTime":1627.319,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":1627.319,"endTime":1627.54,"body":"this"},{"speaker":"Thaddeus Tondu","startTime":1627.919,"endTime":1628.339,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":1628.519,"endTime":1628.639,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":1628.639,"endTime":1628.759,"body":"hear"},{"speaker":"Thaddeus Tondu","startTime":1628.759,"endTime":1628.789,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1628.789,"endTime":1628.969,"body":"lot"},{"speaker":"Thaddeus Tondu","startTime":1628.969,"endTime":1629.179,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":1629.179,"endTime":1629.569,"body":"automations"},{"speaker":"Thaddeus Tondu","startTime":1630.079,"endTime":1630.499,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1630.504,"endTime":1630.679,"body":"missed"},{"speaker":"Thaddeus Tondu","startTime":1630.679,"endTime":1630.829,"body":"call,"},{"speaker":"Thaddeus Tondu","startTime":1630.829,"endTime":1631.099,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1631.099,"endTime":1631.319,"body":"back."},{"speaker":"Thaddeus Tondu","startTime":1631.519,"endTime":1631.669,"body":"I'm"},{"speaker":"Thaddeus Tondu","startTime":1631.674,"endTime":1631.729,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1631.729,"endTime":1631.879,"body":"big"},{"speaker":"Thaddeus Tondu","startTime":1631.884,"endTime":1632.089,"body":"fan"},{"speaker":"Thaddeus Tondu","startTime":1632.094,"endTime":1632.179,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":1632.179,"endTime":1632.329,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":1632.438,"endTime":1632.649,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":1632.654,"endTime":1632.889,"body":"having"},{"speaker":"Thaddeus Tondu","startTime":1632.889,"endTime":1632.949,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1632.949,"endTime":1633.129,"body":"missed"},{"speaker":"Thaddeus Tondu","startTime":1633.129,"endTime":1633.279,"body":"call"},{"speaker":"Thaddeus Tondu","startTime":1633.279,"endTime":1633.519,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1633.524,"endTime":1633.759,"body":"back"},{"speaker":"Thaddeus Tondu","startTime":1633.759,"endTime":1633.879,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":1633.879,"endTime":1633.999,"body":"there"},{"speaker":"Thaddeus Tondu","startTime":1633.999,"endTime":1634.359,"body":"because"},{"speaker":"Thaddeus Tondu","startTime":1634.359,"endTime":1634.569,"body":"by"},{"speaker":"Thaddeus Tondu","startTime":1634.574,"endTime":1634.689,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1634.689,"endTime":1635.049,"body":"large"},{"speaker":"Thaddeus Tondu","startTime":1635.054,"endTime":1635.289,"body":"most"},{"speaker":"Thaddeus Tondu","startTime":1635.289,"endTime":1635.529,"body":"people"},{"speaker":"Thaddeus Tondu","startTime":1635.529,"endTime":1635.619,"body":"are"},{"speaker":"Thaddeus Tondu","startTime":1635.624,"endTime":1635.979,"body":"calling"},{"speaker":"Thaddeus Tondu","startTime":1635.979,"endTime":1636.339,"body":"from"},{"speaker":"Thaddeus Tondu","startTime":1636.369,"endTime":1636.579,"body":"cell"},{"speaker":"Thaddeus Tondu","startTime":1636.579,"endTime":1636.879,"body":"phones"},{"speaker":"Thaddeus Tondu","startTime":1636.879,"endTime":1637.059,"body":"these"},{"speaker":"Thaddeus Tondu","startTime":1637.059,"endTime":1637.329,"body":"days."},{"speaker":"Thaddeus Tondu","startTime":1637.329,"endTime":1637.539,"body":"The"},{"speaker":"Thaddeus Tondu","startTime":1637.659,"endTime":1638.409,"body":"landlines"},{"speaker":"Thaddeus Tondu","startTime":1638.739,"endTime":1639.039,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":1639.039,"endTime":1639.309,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":1639.309,"endTime":1639.729,"body":"exist."},{"speaker":"Thaddeus Tondu","startTime":1639.888,"endTime":1640.398,"body":"So."},{"speaker":"Thaddeus Tondu","startTime":1640.972,"endTime":1641.152,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":1641.152,"endTime":1641.572,"body":"Robert's"},{"speaker":"Thaddeus Tondu","startTime":1641.572,"endTime":1641.812,"body":"saying"},{"speaker":"Thaddeus Tondu","startTime":1641.812,"endTime":1642.262,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":1642.458,"endTime":1642.612,"body":"this,"},{"speaker":"Thaddeus Tondu","startTime":1642.612,"endTime":1643.062,"body":"professional"},{"speaker":"Thaddeus Tondu","startTime":1643.062,"endTime":1643.302,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":1643.302,"endTime":1643.602,"body":"hour's"},{"speaker":"Thaddeus Tondu","startTime":1643.602,"endTime":1644.292,"body":"voicemail,"},{"speaker":"Thaddeus Tondu","startTime":1644.652,"endTime":1644.922,"body":"would"},{"speaker":"Thaddeus Tondu","startTime":1644.922,"endTime":1645.042,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1645.042,"endTime":1645.282,"body":"still"},{"speaker":"Thaddeus Tondu","startTime":1645.287,"endTime":1645.732,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":1645.822,"endTime":1646.032,"body":"a,"},{"speaker":"Thaddeus Tondu","startTime":1646.092,"endTime":1646.572,"body":"perhaps"},{"speaker":"Thaddeus Tondu","startTime":1646.572,"endTime":1646.722,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1646.752,"endTime":1647.172,"body":"miscall"},{"speaker":"Thaddeus Tondu","startTime":1647.172,"endTime":1647.442,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1647.447,"endTime":1647.802,"body":"back"},{"speaker":"Thaddeus Tondu","startTime":1648.012,"endTime":1648.192,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1648.197,"endTime":1648.822,"body":"automatically"},{"speaker":"Thaddeus Tondu","startTime":1648.822,"endTime":1649.032,"body":"goes"},{"speaker":"Thaddeus Tondu","startTime":1649.032,"endTime":1649.152,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":1649.157,"endTime":1649.452,"body":"after?"},{"speaker":"Ryan","startTime":1649.578,"endTime":1649.788,"body":"Yeah,"},{"speaker":"Ryan","startTime":1649.793,"endTime":1649.878,"body":"I"},{"speaker":"Ryan","startTime":1649.878,"endTime":1650.088,"body":"mean,"},{"speaker":"Ryan","startTime":1650.088,"endTime":1650.208,"body":"I"},{"speaker":"Ryan","startTime":1650.208,"endTime":1650.478,"body":"think"},{"speaker":"Ryan","startTime":1650.483,"endTime":1650.748,"body":"there's"},{"speaker":"Ryan","startTime":1650.748,"endTime":1651.198,"body":"huge"},{"speaker":"Ryan","startTime":1651.198,"endTime":1651.618,"body":"value"},{"speaker":"Ryan","startTime":1651.618,"endTime":1651.768,"body":"in"},{"speaker":"Ryan","startTime":1651.773,"endTime":1652.338,"body":"automating"},{"speaker":"Ryan","startTime":1652.338,"endTime":1652.698,"body":"different"},{"speaker":"Ryan","startTime":1652.698,"endTime":1653.028,"body":"things."},{"speaker":"Ryan","startTime":1653.028,"endTime":1653.358,"body":"Whenever"},{"speaker":"Ryan","startTime":1653.358,"endTime":1653.478,"body":"you"},{"speaker":"Ryan","startTime":1653.483,"endTime":1653.658,"body":"can"},{"speaker":"Ryan","startTime":1653.658,"endTime":1654.198,"body":"automate"},{"speaker":"Ryan","startTime":1654.198,"endTime":1654.738,"body":"something"},{"speaker":"Ryan","startTime":1654.738,"endTime":1654.888,"body":"in"},{"speaker":"Ryan","startTime":1654.893,"endTime":1654.978,"body":"a"},{"speaker":"Ryan","startTime":1654.978,"endTime":1655.428,"body":"way"},{"speaker":"Ryan","startTime":1655.428,"endTime":1655.848,"body":"that"},{"speaker":"Ryan","startTime":1655.991,"endTime":1656.534,"body":"where"},{"speaker":"Ryan","startTime":1656.674,"endTime":1656.824,"body":"you're"},{"speaker":"Ryan","startTime":1656.824,"endTime":1657.154,"body":"not"},{"speaker":"Ryan","startTime":1657.154,"endTime":1657.694,"body":"cheapening"},{"speaker":"Ryan","startTime":1658.144,"endTime":1658.744,"body":"your"},{"speaker":"Ryan","startTime":1659.104,"endTime":1659.374,"body":"whole"},{"speaker":"Ryan","startTime":1659.374,"endTime":1659.914,"body":"process"},{"speaker":"Ryan","startTime":1659.914,"endTime":1660.004,"body":"to"},{"speaker":"Ryan","startTime":1660.004,"endTime":1660.124,"body":"the"},{"speaker":"Ryan","startTime":1660.124,"endTime":1660.364,"body":"point"},{"speaker":"Ryan","startTime":1660.364,"endTime":1660.514,"body":"where"},{"speaker":"Ryan","startTime":1660.514,"endTime":1660.664,"body":"you're"},{"speaker":"Ryan","startTime":1660.664,"endTime":1661.234,"body":"removing"},{"speaker":"Ryan","startTime":1661.234,"endTime":1661.354,"body":"the"},{"speaker":"Ryan","startTime":1661.354,"endTime":1661.654,"body":"human"},{"speaker":"Ryan","startTime":1661.659,"endTime":1662.104,"body":"element,"},{"speaker":"Ryan","startTime":1662.21,"endTime":1662.57,"body":"then"},{"speaker":"Ryan","startTime":1662.57,"endTime":1662.78,"body":"why"},{"speaker":"Ryan","startTime":1662.78,"endTime":1663.14,"body":"wouldn't"},{"speaker":"Ryan","startTime":1663.14,"endTime":1663.32,"body":"you"},{"speaker":"Ryan","startTime":1663.32,"endTime":1663.53,"body":"do"},{"speaker":"Ryan","startTime":1663.53,"endTime":1663.86,"body":"that?"},{"speaker":"Ryan","startTime":1663.86,"endTime":1663.95,"body":"I"},{"speaker":"Ryan","startTime":1663.95,"endTime":1664.19,"body":"mean,"},{"speaker":"Ryan","startTime":1664.19,"endTime":1664.31,"body":"you're"},{"speaker":"Ryan","startTime":1664.31,"endTime":1664.55,"body":"gonna"},{"speaker":"Ryan","startTime":1664.55,"endTime":1664.91,"body":"increase"},{"speaker":"Ryan","startTime":1664.91,"endTime":1665.66,"body":"efficiency"},{"speaker":"Ryan","startTime":1665.66,"endTime":1665.75,"body":"and"},{"speaker":"Ryan","startTime":1665.755,"endTime":1665.9,"body":"it's"},{"speaker":"Ryan","startTime":1665.9,"endTime":1666.11,"body":"gonna"},{"speaker":"Ryan","startTime":1666.11,"endTime":1666.5,"body":"cost"},{"speaker":"Ryan","startTime":1666.505,"endTime":1666.95,"body":"less."},{"speaker":"Ryan","startTime":1667.055,"endTime":1667.265,"body":"Those"},{"speaker":"Ryan","startTime":1667.265,"endTime":1667.355,"body":"are"},{"speaker":"Ryan","startTime":1667.355,"endTime":1667.535,"body":"all"},{"speaker":"Ryan","startTime":1667.54,"endTime":1667.835,"body":"great"},{"speaker":"Ryan","startTime":1667.835,"endTime":1668.225,"body":"things."},{"speaker":"Ryan","startTime":1668.225,"endTime":1668.315,"body":"I"},{"speaker":"Ryan","startTime":1668.315,"endTime":1668.585,"body":"think"},{"speaker":"Ryan","startTime":1668.585,"endTime":1668.895,"body":"that"},{"speaker":"Ryan","startTime":1668.971,"endTime":1669.102,"body":"in"},{"speaker":"Ryan","startTime":1669.102,"endTime":1669.222,"body":"the"},{"speaker":"Ryan","startTime":1669.222,"endTime":1669.642,"body":"realm"},{"speaker":"Ryan","startTime":1669.642,"endTime":1669.942,"body":"of"},{"speaker":"Ryan","startTime":1669.942,"endTime":1670.482,"body":"anything"},{"speaker":"Ryan","startTime":1670.482,"endTime":1670.662,"body":"that"},{"speaker":"Ryan","startTime":1670.692,"endTime":1671.022,"body":"has"},{"speaker":"Ryan","startTime":1671.022,"endTime":1671.112,"body":"to"},{"speaker":"Ryan","startTime":1671.112,"endTime":1671.412,"body":"do"},{"speaker":"Ryan","startTime":1671.412,"endTime":1671.682,"body":"with"},{"speaker":"Ryan","startTime":1671.687,"endTime":1672.312,"body":"marketing,"},{"speaker":"Ryan","startTime":1672.312,"endTime":1672.822,"body":"because"},{"speaker":"Ryan","startTime":1672.852,"endTime":1673.182,"body":"in,"},{"speaker":"Ryan","startTime":1673.212,"endTime":1673.422,"body":"in"},{"speaker":"Ryan","startTime":1673.422,"endTime":1673.632,"body":"my"},{"speaker":"Ryan","startTime":1673.632,"endTime":1674.082,"body":"opinion,"},{"speaker":"Ryan","startTime":1674.082,"endTime":1674.172,"body":"I"},{"speaker":"Ryan","startTime":1674.172,"endTime":1674.382,"body":"think"},{"speaker":"Ryan","startTime":1674.382,"endTime":1674.562,"body":"there's"},{"speaker":"Ryan","startTime":1674.562,"endTime":1674.622,"body":"a"},{"speaker":"Ryan","startTime":1674.622,"endTime":1674.802,"body":"really"},{"speaker":"Ryan","startTime":1674.802,"endTime":1674.952,"body":"good"},{"speaker":"Ryan","startTime":1674.952,"endTime":1675.402,"body":"argument"},{"speaker":"Ryan","startTime":1675.402,"endTime":1675.492,"body":"to"},{"speaker":"Ryan","startTime":1675.492,"endTime":1675.762,"body":"make"},{"speaker":"Ryan","startTime":1675.762,"endTime":1676.062,"body":"that"},{"speaker":"Ryan","startTime":1676.161,"endTime":1676.461,"body":"the"},{"speaker":"Ryan","startTime":1676.461,"endTime":1677.331,"body":"experience"},{"speaker":"Ryan","startTime":1677.331,"endTime":1677.451,"body":"that"},{"speaker":"Ryan","startTime":1677.451,"endTime":1677.601,"body":"you"},{"speaker":"Ryan","startTime":1677.601,"endTime":1678.141,"body":"create"},{"speaker":"Ryan","startTime":1678.141,"endTime":1678.441,"body":"for"},{"speaker":"Ryan","startTime":1678.441,"endTime":1678.621,"body":"your"},{"speaker":"Ryan","startTime":1678.621,"endTime":1679.341,"body":"customers"},{"speaker":"Ryan","startTime":1679.371,"endTime":1679.701,"body":"is"},{"speaker":"Ryan","startTime":1679.701,"endTime":1680.001,"body":"part"},{"speaker":"Ryan","startTime":1680.001,"endTime":1680.091,"body":"of"},{"speaker":"Ryan","startTime":1680.091,"endTime":1680.241,"body":"your"},{"speaker":"Ryan","startTime":1680.241,"endTime":1680.841,"body":"marketing,"},{"speaker":"Ryan","startTime":1681.261,"endTime":1682.041,"body":"because"},{"speaker":"Ryan","startTime":1682.101,"endTime":1682.341,"body":"that"},{"speaker":"Ryan","startTime":1682.341,"endTime":1682.491,"body":"is"},{"speaker":"Ryan","startTime":1682.491,"endTime":1682.551,"body":"a"},{"speaker":"Ryan","startTime":1682.551,"endTime":1682.941,"body":"huge"},{"speaker":"Ryan","startTime":1682.941,"endTime":1683.361,"body":"part"},{"speaker":"Ryan","startTime":1683.391,"endTime":1683.871,"body":"of"},{"speaker":"Ryan","startTime":1683.871,"endTime":1684.231,"body":"either"},{"speaker":"Ryan","startTime":1684.231,"endTime":1684.651,"body":"creating"},{"speaker":"Ryan","startTime":1684.651,"endTime":1685.251,"body":"alignment"},{"speaker":"Ryan","startTime":1685.281,"endTime":1685.491,"body":"with"},{"speaker":"Ryan","startTime":1685.491,"endTime":1685.611,"body":"the"},{"speaker":"Ryan","startTime":1685.611,"endTime":1686.001,"body":"brand"},{"speaker":"Ryan","startTime":1686.001,"endTime":1686.391,"body":"image"},{"speaker":"Ryan","startTime":1686.396,"endTime":1686.601,"body":"that"},{"speaker":"Ryan","startTime":1686.606,"endTime":1686.751,"body":"you're"},{"speaker":"Ryan","startTime":1686.751,"endTime":1687.081,"body":"putting"},{"speaker":"Ryan","startTime":1687.081,"endTime":1687.681,"body":"forward,"},{"speaker":"Ryan","startTime":1688.041,"endTime":1688.611,"body":"or"},{"speaker":"Ryan","startTime":1688.641,"endTime":1689.101,"body":"you're"},{"speaker":"Ryan","startTime":1689.541,"endTime":1689.871,"body":"people"},{"speaker":"Ryan","startTime":1689.871,"endTime":1690.021,"body":"are"},{"speaker":"Ryan","startTime":1690.051,"endTime":1690.441,"body":"calling"},{"speaker":"Ryan","startTime":1690.441,"endTime":1690.771,"body":"you"},{"speaker":"Ryan","startTime":1690.801,"endTime":1691.041,"body":"and"},{"speaker":"Ryan","startTime":1691.046,"endTime":1691.161,"body":"they're"},{"speaker":"Ryan","startTime":1691.161,"endTime":1691.491,"body":"having"},{"speaker":"Ryan","startTime":1691.521,"endTime":1691.701,"body":"this"},{"speaker":"Ryan","startTime":1691.701,"endTime":1692.481,"body":"experience."},{"speaker":"Ryan","startTime":1692.991,"endTime":1693.171,"body":"With"},{"speaker":"Ryan","startTime":1693.171,"endTime":1693.291,"body":"your"},{"speaker":"Ryan","startTime":1693.291,"endTime":1693.771,"body":"company"},{"speaker":"Ryan","startTime":1693.771,"endTime":1693.981,"body":"or"},{"speaker":"Ryan","startTime":1693.981,"endTime":1694.101,"body":"your"},{"speaker":"Ryan","startTime":1694.101,"endTime":1694.641,"body":"technician"},{"speaker":"Ryan","startTime":1694.641,"endTime":1694.731,"body":"is"},{"speaker":"Ryan","startTime":1694.731,"endTime":1695.031,"body":"coming"},{"speaker":"Ryan","startTime":1695.031,"endTime":1695.271,"body":"out"},{"speaker":"Ryan","startTime":1695.271,"endTime":1695.571,"body":"and"},{"speaker":"Ryan","startTime":1695.571,"endTime":1695.781,"body":"that"},{"speaker":"Ryan","startTime":1695.781,"endTime":1696.441,"body":"experience"},{"speaker":"Ryan","startTime":1696.441,"endTime":1696.861,"body":"doesn't"},{"speaker":"Ryan","startTime":1696.861,"endTime":1697.161,"body":"line"},{"speaker":"Ryan","startTime":1697.161,"endTime":1697.371,"body":"up"},{"speaker":"Ryan","startTime":1697.371,"endTime":1697.731,"body":"with"},{"speaker":"Ryan","startTime":1698.061,"endTime":1698.181,"body":"the"},{"speaker":"Ryan","startTime":1698.181,"endTime":1698.751,"body":"messaging"},{"speaker":"Ryan","startTime":1698.751,"endTime":1698.901,"body":"that"},{"speaker":"Ryan","startTime":1698.901,"endTime":1699.021,"body":"you're"},{"speaker":"Ryan","startTime":1699.021,"endTime":1699.291,"body":"putting"},{"speaker":"Ryan","startTime":1699.291,"endTime":1699.801,"body":"forward."},{"speaker":"Ryan","startTime":1699.801,"endTime":1699.891,"body":"And"},{"speaker":"Ryan","startTime":1699.891,"endTime":1700.191,"body":"then"},{"speaker":"Ryan","startTime":1700.346,"endTime":1700.626,"body":"you're"},{"speaker":"Ryan","startTime":1700.708,"endTime":1700.901,"body":"it's,"},{"speaker":"Ryan","startTime":1700.901,"endTime":1701.531,"body":"false"},{"speaker":"Ryan","startTime":1701.771,"endTime":1702.011,"body":"in"},{"speaker":"Ryan","startTime":1702.011,"endTime":1702.131,"body":"the"},{"speaker":"Ryan","startTime":1702.131,"endTime":1702.431,"body":"mind's"},{"speaker":"Ryan","startTime":1702.431,"endTime":1702.521,"body":"eye"},{"speaker":"Ryan","startTime":1702.521,"endTime":1702.611,"body":"of"},{"speaker":"Ryan","startTime":1702.611,"endTime":1702.731,"body":"the"},{"speaker":"Ryan","startTime":1702.731,"endTime":1703.301,"body":"consumer."},{"speaker":"Ryan","startTime":1703.301,"endTime":1703.481,"body":"And"},{"speaker":"Ryan","startTime":1703.631,"endTime":1703.901,"body":"that's"},{"speaker":"Ryan","startTime":1703.901,"endTime":1704.141,"body":"really"},{"speaker":"Ryan","startTime":1704.141,"endTime":1704.291,"body":"all"},{"speaker":"Ryan","startTime":1704.296,"endTime":1704.411,"body":"that"},{"speaker":"Ryan","startTime":1704.411,"endTime":1704.831,"body":"matters."},{"speaker":"Ryan","startTime":1704.831,"endTime":1705.161,"body":"But"},{"speaker":"Ryan","startTime":1705.3,"endTime":1705.48,"body":"as"},{"speaker":"Ryan","startTime":1705.485,"endTime":1705.78,"body":"far"},{"speaker":"Ryan","startTime":1705.78,"endTime":1705.93,"body":"as"},{"speaker":"Ryan","startTime":1705.935,"endTime":1706.2,"body":"that"},{"speaker":"Ryan","startTime":1706.2,"endTime":1706.5,"body":"goes,"},{"speaker":"Ryan","startTime":1706.5,"endTime":1706.71,"body":"like"},{"speaker":"Ryan","startTime":1706.71,"endTime":1706.95,"body":"there's"},{"speaker":"Ryan","startTime":1706.95,"endTime":1707.55,"body":"tools"},{"speaker":"Ryan","startTime":1707.58,"endTime":1707.73,"body":"and"},{"speaker":"Ryan","startTime":1707.735,"endTime":1707.91,"body":"then"},{"speaker":"Ryan","startTime":1707.91,"endTime":1708.12,"body":"there's"},{"speaker":"Ryan","startTime":1708.125,"endTime":1708.81,"body":"strategy,"},{"speaker":"Ryan","startTime":1708.87,"endTime":1709.2,"body":"right?"},{"speaker":"Ryan","startTime":1709.2,"endTime":1709.38,"body":"And"},{"speaker":"Ryan","startTime":1709.38,"endTime":1709.92,"body":"so"},{"speaker":"Ryan","startTime":1709.925,"endTime":1710.29,"body":"your"},{"speaker":"Ryan","startTime":1710.46,"endTime":1711.12,"body":"strategy"},{"speaker":"Ryan","startTime":1711.12,"endTime":1711.27,"body":"is"},{"speaker":"Ryan","startTime":1711.27,"endTime":1711.57,"body":"what"},{"speaker":"Ryan","startTime":1711.57,"endTime":1712.17,"body":"should"},{"speaker":"Ryan","startTime":1712.23,"endTime":1712.92,"body":"dictate"},{"speaker":"Ryan","startTime":1712.98,"endTime":1713.28,"body":"what"},{"speaker":"Ryan","startTime":1713.28,"endTime":1713.64,"body":"tools"},{"speaker":"Ryan","startTime":1713.64,"endTime":1713.76,"body":"you're"},{"speaker":"Ryan","startTime":1713.76,"endTime":1714.24,"body":"using"},{"speaker":"Ryan","startTime":1714.24,"endTime":1714.36,"body":"and"},{"speaker":"Ryan","startTime":1714.36,"endTime":1714.72,"body":"when"},{"speaker":"Ryan","startTime":1714.72,"endTime":1714.87,"body":"and"},{"speaker":"Ryan","startTime":1714.87,"endTime":1715.26,"body":"where,"},{"speaker":"Ryan","startTime":1715.26,"endTime":1715.41,"body":"and"},{"speaker":"Ryan","startTime":1715.41,"endTime":1715.83,"body":"why."},{"speaker":"Ryan","startTime":1716.25,"endTime":1716.49,"body":"And"},{"speaker":"Ryan","startTime":1716.49,"endTime":1717.03,"body":"so"},{"speaker":"Ryan","startTime":1717.174,"endTime":1717.324,"body":"I"},{"speaker":"Ryan","startTime":1717.329,"endTime":1717.654,"body":"think"},{"speaker":"Ryan","startTime":1717.654,"endTime":1717.924,"body":"that"},{"speaker":"Ryan","startTime":1717.924,"endTime":1718.224,"body":"there"},{"speaker":"Ryan","startTime":1718.224,"endTime":1718.554,"body":"is"},{"speaker":"Ryan","startTime":1718.554,"endTime":1718.824,"body":"a"},{"speaker":"Ryan","startTime":1718.829,"endTime":1719.154,"body":"little"},{"speaker":"Ryan","startTime":1719.154,"endTime":1719.664,"body":"danger"},{"speaker":"Ryan","startTime":1719.669,"endTime":1719.844,"body":"when"},{"speaker":"Ryan","startTime":1719.844,"endTime":1719.934,"body":"it"},{"speaker":"Ryan","startTime":1719.934,"endTime":1720.324,"body":"comes"},{"speaker":"Ryan","startTime":1720.329,"endTime":1720.594,"body":"to"},{"speaker":"Ryan","startTime":1720.624,"endTime":1721.014,"body":"some"},{"speaker":"Ryan","startTime":1721.014,"endTime":1721.464,"body":"forms"},{"speaker":"Ryan","startTime":1721.464,"endTime":1721.554,"body":"of"},{"speaker":"Ryan","startTime":1721.554,"endTime":1722.094,"body":"AI"},{"speaker":"Ryan","startTime":1722.454,"endTime":1722.814,"body":"because"},{"speaker":"Ryan","startTime":1722.814,"endTime":1723.354,"body":"sometimes"},{"speaker":"Ryan","startTime":1723.354,"endTime":1723.534,"body":"it's"},{"speaker":"Ryan","startTime":1723.539,"endTime":1723.714,"body":"like,"},{"speaker":"Ryan","startTime":1723.714,"endTime":1724.104,"body":"Oh,"},{"speaker":"Ryan","startTime":1724.434,"endTime":1724.584,"body":"well"},{"speaker":"Ryan","startTime":1724.584,"endTime":1724.704,"body":"we"},{"speaker":"Ryan","startTime":1724.704,"endTime":1724.884,"body":"don't"},{"speaker":"Ryan","startTime":1724.889,"endTime":1725.094,"body":"need"},{"speaker":"Ryan","startTime":1725.099,"endTime":1725.244,"body":"people,"},{"speaker":"Ryan","startTime":1725.694,"endTime":1725.844,"body":"we"},{"speaker":"Ryan","startTime":1725.849,"endTime":1725.994,"body":"don't"},{"speaker":"Ryan","startTime":1725.999,"endTime":1726.204,"body":"even"},{"speaker":"Ryan","startTime":1726.204,"endTime":1726.384,"body":"need"},{"speaker":"Ryan","startTime":1726.389,"endTime":1726.444,"body":"to"},{"speaker":"Ryan","startTime":1726.444,"endTime":1726.684,"body":"list"},{"speaker":"Ryan","startTime":1726.714,"endTime":1726.744,"body":"a"},{"speaker":"Ryan","startTime":1726.744,"endTime":1726.924,"body":"phone"},{"speaker":"Ryan","startTime":1726.924,"endTime":1727.164,"body":"number"},{"speaker":"Ryan","startTime":1727.164,"endTime":1727.284,"body":"on"},{"speaker":"Ryan","startTime":1727.284,"endTime":1727.404,"body":"our"},{"speaker":"Ryan","startTime":1727.404,"endTime":1727.974,"body":"website."},{"speaker":"Ryan","startTime":1728.274,"endTime":1728.424,"body":"We"},{"speaker":"Ryan","startTime":1728.424,"endTime":1728.634,"body":"don't"},{"speaker":"Ryan","startTime":1728.634,"endTime":1728.874,"body":"need"},{"speaker":"Ryan","startTime":1728.874,"endTime":1728.964,"body":"to"},{"speaker":"Ryan","startTime":1728.964,"endTime":1729.144,"body":"do"},{"speaker":"Ryan","startTime":1729.144,"endTime":1729.474,"body":"those"},{"speaker":"Ryan","startTime":1729.474,"endTime":1729.984,"body":"things."},{"speaker":"Ryan","startTime":1729.984,"endTime":1730.284,"body":"And"},{"speaker":"Ryan","startTime":1730.284,"endTime":1730.554,"body":"people"},{"speaker":"Ryan","startTime":1730.554,"endTime":1730.704,"body":"can"},{"speaker":"Ryan","startTime":1730.704,"endTime":1730.914,"body":"just"},{"speaker":"Ryan","startTime":1730.914,"endTime":1731.364,"body":"email"},{"speaker":"Ryan","startTime":1731.364,"endTime":1731.574,"body":"us."},{"speaker":"Ryan","startTime":1731.574,"endTime":1731.814,"body":"Cuz"},{"speaker":"Ryan","startTime":1731.814,"endTime":1732.294,"body":"everybody"},{"speaker":"Ryan","startTime":1732.294,"endTime":1732.654,"body":"loves"},{"speaker":"Ryan","startTime":1732.684,"endTime":1733.374,"body":"emailing"},{"speaker":"Ryan","startTime":1733.704,"endTime":1734.004,"body":"and"},{"speaker":"Ryan","startTime":1734.004,"endTime":1734.514,"body":"everybody"},{"speaker":"Ryan","startTime":1734.514,"endTime":1734.874,"body":"loves"},{"speaker":"Ryan","startTime":1734.874,"endTime":1735.364,"body":"getting"},{"speaker":"Ryan","startTime":1735.536,"endTime":1736.238,"body":"5,000"},{"speaker":"Ryan","startTime":1736.238,"endTime":1736.568,"body":"text"},{"speaker":"Ryan","startTime":1736.568,"endTime":1736.988,"body":"messages"},{"speaker":"Ryan","startTime":1736.988,"endTime":1737.138,"body":"in"},{"speaker":"Ryan","startTime":1737.138,"endTime":1737.168,"body":"a"},{"speaker":"Ryan","startTime":1737.168,"endTime":1737.558,"body":"day"},{"speaker":"Ryan","startTime":1737.828,"endTime":1738.038,"body":"where"},{"speaker":"Ryan","startTime":1738.038,"endTime":1738.188,"body":"they"},{"speaker":"Ryan","startTime":1738.188,"endTime":1738.368,"body":"feel"},{"speaker":"Ryan","startTime":1738.368,"endTime":1738.578,"body":"like"},{"speaker":"Ryan","startTime":1738.578,"endTime":1738.758,"body":"they're"},{"speaker":"Ryan","startTime":1738.763,"endTime":1738.998,"body":"being"},{"speaker":"Ryan","startTime":1738.998,"endTime":1739.508,"body":"spammed"},{"speaker":"Ryan","startTime":1739.513,"endTime":1739.598,"body":"and"},{"speaker":"Ryan","startTime":1739.598,"endTime":1739.718,"body":"they're"},{"speaker":"Ryan","startTime":1739.723,"endTime":1739.958,"body":"just"},{"speaker":"Ryan","startTime":1739.958,"endTime":1739.988,"body":"a"},{"speaker":"Ryan","startTime":1739.988,"endTime":1740.438,"body":"number"},{"speaker":"Ryan","startTime":1740.438,"endTime":1740.678,"body":"that's"},{"speaker":"Ryan","startTime":1740.683,"endTime":1740.978,"body":"trying"},{"speaker":"Ryan","startTime":1740.978,"endTime":1741.038,"body":"to"},{"speaker":"Ryan","startTime":1741.038,"endTime":1741.188,"body":"be"},{"speaker":"Ryan","startTime":1741.188,"endTime":1741.518,"body":"sold"},{"speaker":"Ryan","startTime":1741.518,"endTime":1741.818,"body":"to"},{"speaker":"Ryan","startTime":1741.989,"endTime":1742.469,"body":"obviously"},{"speaker":"Ryan","startTime":1742.469,"endTime":1742.619,"body":"I'm"},{"speaker":"Ryan","startTime":1742.619,"endTime":1742.989,"body":"kidding."},{"speaker":"Ryan","startTime":1743.279,"endTime":1743.609,"body":"And,"},{"speaker":"Ryan","startTime":1743.609,"endTime":1744.179,"body":"so"},{"speaker":"Ryan","startTime":1744.184,"endTime":1744.559,"body":"like,"},{"speaker":"Ryan","startTime":1744.719,"endTime":1744.929,"body":"there's"},{"speaker":"Ryan","startTime":1744.929,"endTime":1744.989,"body":"a"},{"speaker":"Ryan","startTime":1744.989,"endTime":1745.439,"body":"balance"},{"speaker":"Ryan","startTime":1745.439,"endTime":1745.829,"body":"defined"},{"speaker":"Ryan","startTime":1745.829,"endTime":1745.979,"body":"with"},{"speaker":"Ryan","startTime":1745.979,"endTime":1746.219,"body":"that."},{"speaker":"Ryan","startTime":1746.219,"endTime":1746.549,"body":"Like"},{"speaker":"Ryan","startTime":1746.699,"endTime":1747.119,"body":"in."},{"speaker":"Ryan","startTime":1747.509,"endTime":1747.839,"body":"Almost"},{"speaker":"Ryan","startTime":1747.839,"endTime":1748.379,"body":"everything."},{"speaker":"Ryan","startTime":1748.379,"endTime":1748.529,"body":"You"},{"speaker":"Ryan","startTime":1748.529,"endTime":1748.769,"body":"have"},{"speaker":"Ryan","startTime":1748.769,"endTime":1748.889,"body":"to"},{"speaker":"Ryan","startTime":1748.889,"endTime":1749.219,"body":"find"},{"speaker":"Ryan","startTime":1749.219,"endTime":1749.309,"body":"the"},{"speaker":"Ryan","startTime":1749.309,"endTime":1749.579,"body":"right"},{"speaker":"Ryan","startTime":1749.579,"endTime":1750.269,"body":"balance."},{"speaker":"Ryan","startTime":1750.659,"endTime":1751.139,"body":"So"},{"speaker":"Ryan","startTime":1751.139,"endTime":1751.289,"body":"as"},{"speaker":"Ryan","startTime":1751.289,"endTime":1751.529,"body":"far"},{"speaker":"Ryan","startTime":1751.529,"endTime":1751.619,"body":"as"},{"speaker":"Ryan","startTime":1751.619,"endTime":1751.829,"body":"like"},{"speaker":"Ryan","startTime":1751.829,"endTime":1752.159,"body":"text"},{"speaker":"Ryan","startTime":1752.159,"endTime":1752.429,"body":"backs"},{"speaker":"Ryan","startTime":1752.429,"endTime":1752.669,"body":"go?"},{"speaker":"Ryan","startTime":1752.669,"endTime":1752.939,"body":"Yeah."},{"speaker":"Ryan","startTime":1752.939,"endTime":1753.329,"body":"That's"},{"speaker":"Ryan","startTime":1753.329,"endTime":1753.809,"body":"awesome."},{"speaker":"Ryan","startTime":1753.809,"endTime":1754.109,"body":"Because"},{"speaker":"Ryan","startTime":1754.109,"endTime":1754.229,"body":"if"},{"speaker":"Ryan","startTime":1754.229,"endTime":1754.319,"body":"you"},{"speaker":"Ryan","startTime":1754.319,"endTime":1754.439,"body":"can"},{"speaker":"Ryan","startTime":1754.439,"endTime":1754.709,"body":"catch"},{"speaker":"Ryan","startTime":1754.709,"endTime":1754.889,"body":"that"},{"speaker":"Ryan","startTime":1754.889,"endTime":1755.519,"body":"person"},{"speaker":"Ryan","startTime":1755.999,"endTime":1756.359,"body":"right"},{"speaker":"Ryan","startTime":1756.359,"endTime":1757.019,"body":"away"},{"speaker":"Ryan","startTime":1757.109,"endTime":1757.319,"body":"and"},{"speaker":"Ryan","startTime":1757.319,"endTime":1757.469,"body":"they're"},{"speaker":"Ryan","startTime":1757.469,"endTime":1757.649,"body":"on"},{"speaker":"Ryan","startTime":1757.649,"endTime":1757.829,"body":"their"},{"speaker":"Ryan","startTime":1757.829,"endTime":1758.129,"body":"cell"},{"speaker":"Ryan","startTime":1758.129,"endTime":1758.669,"body":"phone"},{"speaker":"Ryan","startTime":1758.969,"endTime":1759.149,"body":"and"},{"speaker":"Ryan","startTime":1759.149,"endTime":1759.299,"body":"it's"},{"speaker":"Ryan","startTime":1759.299,"endTime":1759.599,"body":"like"},{"speaker":"Ryan","startTime":1759.604,"endTime":1759.929,"body":"they"},{"speaker":"Ryan","startTime":1759.929,"endTime":1760.289,"body":"reached"},{"speaker":"Ryan","startTime":1760.289,"endTime":1760.499,"body":"out"},{"speaker":"Ryan","startTime":1760.504,"endTime":1760.589,"body":"to"},{"speaker":"Ryan","startTime":1760.589,"endTime":1760.919,"body":"you"},{"speaker":"Ryan","startTime":1760.919,"endTime":1761.009,"body":"and"},{"speaker":"Ryan","startTime":1761.014,"endTime":1761.639,"body":"initiated"},{"speaker":"Ryan","startTime":1761.639,"endTime":1761.969,"body":"things,"},{"speaker":"Ryan","startTime":1761.969,"endTime":1762.179,"body":"then"},{"speaker":"Ryan","startTime":1762.179,"endTime":1762.509,"body":"like"},{"speaker":"Ryan","startTime":1762.629,"endTime":1762.719,"body":"a"},{"speaker":"Ryan","startTime":1762.719,"endTime":1762.989,"body":"hundred"},{"speaker":"Ryan","startTime":1762.989,"endTime":1763.529,"body":"percent."},{"speaker":"Ryan","startTime":1763.766,"endTime":1764.198,"body":"Yeah,"},{"speaker":"Ryan","startTime":1764.198,"endTime":1764.228,"body":"I"},{"speaker":"Ryan","startTime":1764.228,"endTime":1764.438,"body":"mean,"},{"speaker":"Ryan","startTime":1764.443,"endTime":1764.618,"body":"that's"},{"speaker":"Ryan","startTime":1764.618,"endTime":1764.678,"body":"a"},{"speaker":"Ryan","startTime":1764.678,"endTime":1764.918,"body":"great"},{"speaker":"Ryan","startTime":1764.918,"endTime":1765.228,"body":"idea."},{"speaker":"Robert","startTime":1765.366,"endTime":1765.656,"body":"I,"},{"speaker":"Robert","startTime":1765.661,"endTime":1765.686,"body":"I"},{"speaker":"Robert","startTime":1765.686,"endTime":1765.896,"body":"just"},{"speaker":"Robert","startTime":1765.896,"endTime":1766.136,"body":"wanted"},{"speaker":"Robert","startTime":1766.136,"endTime":1766.196,"body":"to"},{"speaker":"Robert","startTime":1766.196,"endTime":1766.406,"body":"add"},{"speaker":"Robert","startTime":1766.406,"endTime":1766.706,"body":"something"},{"speaker":"Robert","startTime":1766.706,"endTime":1766.796,"body":"to"},{"speaker":"Robert","startTime":1766.796,"endTime":1767.066,"body":"that,"},{"speaker":"Robert","startTime":1767.066,"endTime":1767.126,"body":"if"},{"speaker":"Robert","startTime":1767.126,"endTime":1767.276,"body":"that's"},{"speaker":"Robert","startTime":1767.276,"endTime":1767.606,"body":"alright."},{"speaker":"Robert","startTime":1767.906,"endTime":1768.266,"body":"Forced"},{"speaker":"Robert","startTime":1768.266,"endTime":1768.416,"body":"to"},{"speaker":"Robert","startTime":1768.416,"endTime":1768.986,"body":"research"},{"speaker":"Robert","startTime":1768.986,"endTime":1769.196,"body":"just"},{"speaker":"Robert","startTime":1769.196,"endTime":1769.406,"body":"got"},{"speaker":"Robert","startTime":1769.406,"endTime":1769.796,"body":"finished"},{"speaker":"Robert","startTime":1769.796,"endTime":1770.066,"body":"doing"},{"speaker":"Robert","startTime":1770.159,"endTime":1770.26,"body":"a,"},{"speaker":"Robert","startTime":1770.29,"endTime":1770.65,"body":"test"},{"speaker":"Robert","startTime":1770.655,"endTime":1770.83,"body":"on"},{"speaker":"Robert","startTime":1770.83,"endTime":1771.22,"body":"this"},{"speaker":"Robert","startTime":1771.31,"endTime":1771.85,"body":"relative"},{"speaker":"Robert","startTime":1771.85,"endTime":1772.03,"body":"to"},{"speaker":"Robert","startTime":1772.065,"endTime":1772.395,"body":"text"},{"speaker":"Robert","startTime":1772.395,"endTime":1772.695,"body":"back"},{"speaker":"Robert","startTime":1772.78,"endTime":1773.59,"body":"automation."},{"speaker":"Robert","startTime":1773.8,"endTime":1773.95,"body":"And"},{"speaker":"Robert","startTime":1773.955,"endTime":1774.07,"body":"what"},{"speaker":"Robert","startTime":1774.07,"endTime":1774.19,"body":"they"},{"speaker":"Robert","startTime":1774.195,"endTime":1774.49,"body":"found"},{"speaker":"Robert","startTime":1774.495,"endTime":1774.67,"body":"out"},{"speaker":"Robert","startTime":1774.67,"endTime":1774.85,"body":"was"},{"speaker":"Robert","startTime":1774.85,"endTime":1775.0,"body":"they"},{"speaker":"Robert","startTime":1775.005,"endTime":1775.27,"body":"found"},{"speaker":"Robert","startTime":1775.27,"endTime":1775.45,"body":"out"},{"speaker":"Robert","startTime":1775.45,"endTime":1775.66,"body":"that"},{"speaker":"Robert","startTime":1775.665,"endTime":1776.53,"body":"58%"},{"speaker":"Robert","startTime":1776.53,"endTime":1776.59,"body":"of"},{"speaker":"Robert","startTime":1776.59,"endTime":1776.71,"body":"the"},{"speaker":"Robert","startTime":1776.71,"endTime":1777.49,"body":"businesses"},{"speaker":"Robert","startTime":1777.63,"endTime":1778.11,"body":"that"},{"speaker":"Robert","startTime":1778.14,"endTime":1778.41,"body":"they're"},{"speaker":"Robert","startTime":1778.41,"endTime":1778.8,"body":"doing"},{"speaker":"Robert","startTime":1778.8,"endTime":1778.89,"body":"a"},{"speaker":"Robert","startTime":1778.89,"endTime":1779.22,"body":"great"},{"speaker":"Robert","startTime":1779.22,"endTime":1779.55,"body":"job"},{"speaker":"Robert","startTime":1779.55,"endTime":1779.7,"body":"with"},{"speaker":"Robert","startTime":1779.7,"endTime":1779.91,"body":"that."},{"speaker":"Robert","startTime":1779.97,"endTime":1780.39,"body":"Right."},{"speaker":"Robert","startTime":1780.69,"endTime":1780.96,"body":"Yet"},{"speaker":"Robert","startTime":1780.96,"endTime":1781.8,"body":"15%"},{"speaker":"Robert","startTime":1781.8,"endTime":1781.86,"body":"of"},{"speaker":"Robert","startTime":1781.86,"endTime":1781.98,"body":"the"},{"speaker":"Robert","startTime":1781.98,"endTime":1782.79,"body":"customers"},{"speaker":"Robert","startTime":1782.88,"endTime":1783.18,"body":"would"},{"speaker":"Robert","startTime":1783.18,"endTime":1783.45,"body":"agree"},{"speaker":"Robert","startTime":1783.45,"endTime":1783.63,"body":"with"},{"speaker":"Robert","startTime":1783.63,"endTime":1783.87,"body":"that."},{"speaker":"Robert","startTime":1784.29,"endTime":1784.47,"body":"So"},{"speaker":"Robert","startTime":1784.47,"endTime":1784.71,"body":"what's"},{"speaker":"Robert","startTime":1784.71,"endTime":1785.174,"body":"happened"},{"speaker":"Robert","startTime":1785.456,"endTime":1785.61,"body":"is,"},{"speaker":"Robert","startTime":1785.615,"endTime":1785.94,"body":"that"},{"speaker":"Robert","startTime":1785.94,"endTime":1786.21,"body":"not"},{"speaker":"Robert","startTime":1786.21,"endTime":1786.51,"body":"only"},{"speaker":"Robert","startTime":1786.685,"endTime":1786.835,"body":"the,"},{"speaker":"Robert","startTime":1786.835,"endTime":1787.855,"body":"technology,"},{"speaker":"Robert","startTime":1788.215,"endTime":1788.485,"body":"it's"},{"speaker":"Robert","startTime":1788.485,"endTime":1788.905,"body":"great"},{"speaker":"Robert","startTime":1788.905,"endTime":1788.995,"body":"to"},{"speaker":"Robert","startTime":1788.995,"endTime":1789.295,"body":"have"},{"speaker":"Robert","startTime":1789.3,"endTime":1789.505,"body":"it,"},{"speaker":"Robert","startTime":1789.745,"endTime":1789.925,"body":"but"},{"speaker":"Robert","startTime":1789.93,"endTime":1790.195,"body":"what"},{"speaker":"Robert","startTime":1790.195,"endTime":1790.375,"body":"is"},{"speaker":"Robert","startTime":1790.38,"endTime":1790.465,"body":"it"},{"speaker":"Robert","startTime":1790.465,"endTime":1790.585,"body":"that"},{"speaker":"Robert","startTime":1790.585,"endTime":1790.735,"body":"you're"},{"speaker":"Robert","startTime":1790.735,"endTime":1791.245,"body":"saying"},{"speaker":"Robert","startTime":1791.245,"endTime":1791.395,"body":"in"},{"speaker":"Robert","startTime":1791.395,"endTime":1791.575,"body":"that"},{"speaker":"Robert","startTime":1791.575,"endTime":1792.025,"body":"text"},{"speaker":"Robert","startTime":1792.025,"endTime":1792.175,"body":"as"},{"speaker":"Robert","startTime":1792.18,"endTime":1792.655,"body":"well"},{"speaker":"Robert","startTime":1792.715,"endTime":1792.865,"body":"and"},{"speaker":"Robert","startTime":1792.865,"endTime":1793.045,"body":"how"},{"speaker":"Robert","startTime":1793.045,"endTime":1793.195,"body":"is"},{"speaker":"Robert","startTime":1793.2,"endTime":1793.315,"body":"it"},{"speaker":"Robert","startTime":1793.32,"endTime":1793.915,"body":"received?"},{"speaker":"Robert","startTime":1793.915,"endTime":1793.975,"body":"I"},{"speaker":"Robert","startTime":1793.975,"endTime":1794.305,"body":"mean,"},{"speaker":"Robert","startTime":1794.31,"endTime":1794.645,"body":"people"},{"speaker":"Robert","startTime":1794.725,"endTime":1795.285,"body":"don't"},{"speaker":"Robert","startTime":1795.415,"endTime":1795.955,"body":"realize"},{"speaker":"Robert","startTime":1795.955,"endTime":1796.075,"body":"that"},{"speaker":"Robert","startTime":1796.075,"endTime":1796.255,"body":"this"},{"speaker":"Robert","startTime":1796.255,"endTime":1796.705,"body":"customer"},{"speaker":"Robert","startTime":1796.705,"endTime":1797.155,"body":"service,"},{"speaker":"Robert","startTime":1797.155,"endTime":1797.425,"body":"and"},{"speaker":"Robert","startTime":1797.425,"endTime":1797.665,"body":"this"},{"speaker":"Robert","startTime":1797.665,"endTime":1797.845,"body":"is"},{"speaker":"Robert","startTime":1797.845,"endTime":1798.175,"body":"really"},{"speaker":"Robert","startTime":1798.175,"endTime":1798.385,"body":"good"},{"speaker":"Robert","startTime":1798.385,"endTime":1798.565,"body":"with"},{"speaker":"Robert","startTime":1798.565,"endTime":1799.045,"body":"text,"},{"speaker":"Robert","startTime":1799.26,"endTime":1799.5,"body":"What"},{"speaker":"Robert","startTime":1799.5,"endTime":1799.59,"body":"are"},{"speaker":"Robert","startTime":1799.59,"endTime":1799.71,"body":"you"},{"speaker":"Robert","startTime":1799.71,"endTime":1800.22,"body":"saying?"},{"speaker":"Robert","startTime":1800.22,"endTime":1800.4,"body":"It's"},{"speaker":"Robert","startTime":1800.4,"endTime":1800.55,"body":"in"},{"speaker":"Robert","startTime":1800.55,"endTime":1800.64,"body":"the"},{"speaker":"Robert","startTime":1800.645,"endTime":1801.48,"body":"details."},{"speaker":"Robert","startTime":1801.48,"endTime":1801.69,"body":"It's"},{"speaker":"Robert","startTime":1801.69,"endTime":1802.02,"body":"not"},{"speaker":"Robert","startTime":1802.025,"endTime":1802.2,"body":"the"},{"speaker":"Robert","startTime":1802.2,"endTime":1802.47,"body":"big"},{"speaker":"Robert","startTime":1802.47,"endTime":1803.04,"body":"picture."},{"speaker":"Robert","startTime":1803.25,"endTime":1803.52,"body":"It's"},{"speaker":"Robert","startTime":1803.52,"endTime":1803.7,"body":"on"},{"speaker":"Robert","startTime":1803.7,"endTime":1803.88,"body":"all"},{"speaker":"Robert","startTime":1803.88,"endTime":1804.15,"body":"these"},{"speaker":"Robert","startTime":1804.15,"endTime":1804.6,"body":"little"},{"speaker":"Robert","startTime":1804.6,"endTime":1805.02,"body":"tiny"},{"speaker":"Robert","startTime":1805.02,"endTime":1805.32,"body":"touch"},{"speaker":"Robert","startTime":1805.32,"endTime":1805.74,"body":"points"},{"speaker":"Robert","startTime":1805.74,"endTime":1805.83,"body":"and"},{"speaker":"Robert","startTime":1805.83,"endTime":1806.04,"body":"that's"},{"speaker":"Robert","startTime":1806.04,"endTime":1806.1,"body":"a"},{"speaker":"Robert","startTime":1806.28,"endTime":1806.76,"body":"touchpoint"},{"speaker":"Robert","startTime":1807.12,"endTime":1807.39,"body":"and"},{"speaker":"Robert","startTime":1807.66,"endTime":1807.87,"body":"what"},{"speaker":"Robert","startTime":1807.87,"endTime":1807.99,"body":"are"},{"speaker":"Robert","startTime":1807.99,"endTime":1808.14,"body":"you"},{"speaker":"Robert","startTime":1808.14,"endTime":1808.56,"body":"saying"},{"speaker":"Robert","startTime":1808.56,"endTime":1808.68,"body":"in"},{"speaker":"Robert","startTime":1808.68,"endTime":1808.89,"body":"that"},{"speaker":"Robert","startTime":1808.89,"endTime":1809.34,"body":"text"},{"speaker":"Robert","startTime":1809.34,"endTime":1809.49,"body":"and"},{"speaker":"Robert","startTime":1809.49,"endTime":1809.7,"body":"is"},{"speaker":"Robert","startTime":1809.7,"endTime":1809.85,"body":"it"},{"speaker":"Robert","startTime":1809.85,"endTime":1810.27,"body":"something"},{"speaker":"Robert","startTime":1810.27,"endTime":1810.39,"body":"that,"},{"speaker":"Robert","startTime":1810.42,"endTime":1810.63,"body":"and"},{"speaker":"Robert","startTime":1810.635,"endTime":1810.87,"body":"how"},{"speaker":"Robert","startTime":1810.87,"endTime":1810.96,"body":"are"},{"speaker":"Robert","startTime":1810.96,"endTime":1811.32,"body":"you"},{"speaker":"Robert","startTime":1811.56,"endTime":1811.95,"body":"treating"},{"speaker":"Robert","startTime":1811.95,"endTime":1812.16,"body":"that"},{"speaker":"Robert","startTime":1812.16,"endTime":1812.61,"body":"person"},{"speaker":"Robert","startTime":1812.615,"endTime":1812.73,"body":"and"},{"speaker":"Robert","startTime":1812.73,"endTime":1812.85,"body":"are"},{"speaker":"Robert","startTime":1812.85,"endTime":1813.0,"body":"they"},{"speaker":"Robert","startTime":1813.0,"endTime":1813.18,"body":"gonna"},{"speaker":"Robert","startTime":1813.18,"endTime":1813.63,"body":"receive"},{"speaker":"Robert","startTime":1813.63,"endTime":1813.75,"body":"and"},{"speaker":"Robert","startTime":1813.75,"endTime":1813.96,"body":"read"},{"speaker":"Robert","startTime":1813.96,"endTime":1814.17,"body":"that"},{"speaker":"Robert","startTime":1814.17,"endTime":1814.29,"body":"in"},{"speaker":"Robert","startTime":1814.29,"endTime":1814.32,"body":"a"},{"speaker":"Robert","startTime":1814.325,"endTime":1814.53,"body":"way"},{"speaker":"Robert","startTime":1814.53,"endTime":1814.74,"body":"that's"},{"speaker":"Robert","startTime":1814.74,"endTime":1815.01,"body":"gonna"},{"speaker":"Robert","startTime":1815.01,"endTime":1815.31,"body":"touch"},{"speaker":"Robert","startTime":1815.315,"endTime":1815.64,"body":"down?"},{"speaker":"Robert","startTime":1815.73,"endTime":1815.97,"body":"So"},{"speaker":"Robert","startTime":1815.97,"endTime":1816.42,"body":"anyways."},{"speaker":"Thaddeus Tondu","startTime":1816.45,"endTime":1816.75,"body":"Right."},{"speaker":"Thaddeus Tondu","startTime":1817.17,"endTime":1817.32,"body":"Well"},{"speaker":"Thaddeus Tondu","startTime":1817.325,"endTime":1817.5,"body":"no,"},{"speaker":"Thaddeus Tondu","startTime":1817.89,"endTime":1818.07,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1818.07,"endTime":1818.16,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1818.16,"endTime":1818.4,"body":"kinda"},{"speaker":"Thaddeus Tondu","startTime":1818.4,"endTime":1818.64,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":1818.64,"endTime":1819.03,"body":"dovetails"},{"speaker":"Thaddeus Tondu","startTime":1819.03,"endTime":1819.21,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":1819.21,"endTime":1819.24,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":1819.24,"endTime":1819.33,"body":"was"},{"speaker":"Thaddeus Tondu","startTime":1819.33,"endTime":1819.51,"body":"gonna"},{"speaker":"Thaddeus Tondu","startTime":1819.51,"endTime":1819.78,"body":"say"},{"speaker":"Thaddeus Tondu","startTime":1819.78,"endTime":1819.96,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":1819.96,"endTime":1820.32,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1820.32,"endTime":1820.47,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1820.47,"endTime":1820.65,"body":"thing"},{"speaker":"Thaddeus Tondu","startTime":1820.65,"endTime":1820.8,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":1820.8,"endTime":1821.01,"body":"missed"},{"speaker":"Thaddeus Tondu","startTime":1821.01,"endTime":1821.19,"body":"call"},{"speaker":"Thaddeus Tondu","startTime":1821.19,"endTime":1821.43,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1821.43,"endTime":1821.61,"body":"back"},{"speaker":"Thaddeus Tondu","startTime":1821.61,"endTime":1821.7,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":1821.7,"endTime":1821.82,"body":"some"},{"speaker":"Thaddeus Tondu","startTime":1821.82,"endTime":1822.0,"body":"people"},{"speaker":"Thaddeus Tondu","startTime":1822.0,"endTime":1822.12,"body":"say,"},{"speaker":"Thaddeus Tondu","startTime":1822.12,"endTime":1822.24,"body":"Well,"},{"speaker":"Thaddeus Tondu","startTime":1822.24,"endTime":1822.3,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":1822.3,"endTime":1822.45,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":1822.45,"endTime":1822.57,"body":"need"},{"speaker":"Thaddeus Tondu","startTime":1822.57,"endTime":1822.72,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":1822.72,"endTime":1822.93,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1822.93,"endTime":1823.26,"body":"message"},{"speaker":"Thaddeus Tondu","startTime":1823.26,"endTime":1823.65,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":1823.71,"endTime":1824.085,"body":"24"},{"speaker":"Thaddeus Tondu","startTime":1824.085,"endTime":1824.46,"body":"7"},{"speaker":"Thaddeus Tondu","startTime":1824.887,"endTime":1825.6,"body":"365,"},{"speaker":"Thaddeus Tondu","startTime":1825.6,"endTime":1825.72,"body":"no"},{"speaker":"Thaddeus Tondu","startTime":1825.72,"endTime":1825.87,"body":"matter"},{"speaker":"Thaddeus Tondu","startTime":1825.87,"endTime":1825.99,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":1825.99,"endTime":1826.17,"body":"time"},{"speaker":"Thaddeus Tondu","startTime":1826.17,"endTime":1826.29,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":1826.29,"endTime":1826.62,"body":"call."},{"speaker":"Thaddeus Tondu","startTime":1826.62,"endTime":1826.77,"body":"Well,"},{"speaker":"Thaddeus Tondu","startTime":1826.77,"endTime":1826.95,"body":"no,"},{"speaker":"Thaddeus Tondu","startTime":1826.95,"endTime":1827.13,"body":"that's"},{"speaker":"Thaddeus Tondu","startTime":1827.13,"endTime":1827.64,"body":"incorrect"},{"speaker":"Thaddeus Tondu","startTime":1828.03,"endTime":1828.39,"body":"because"},{"speaker":"Thaddeus Tondu","startTime":1828.39,"endTime":1828.57,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":1828.575,"endTime":1828.81,"body":"you're,"},{"speaker":"Thaddeus Tondu","startTime":1828.81,"endTime":1828.96,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":1828.96,"endTime":1829.2,"body":"somebody"},{"speaker":"Thaddeus Tondu","startTime":1829.2,"endTime":1829.44,"body":"calls"},{"speaker":"Thaddeus Tondu","startTime":1829.445,"endTime":1829.62,"body":"during"},{"speaker":"Thaddeus Tondu","startTime":1829.62,"endTime":1829.71,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1829.71,"endTime":1830.1,"body":"day"},{"speaker":"Thaddeus Tondu","startTime":1830.262,"endTime":1830.622,"body":"and,"},{"speaker":"Thaddeus Tondu","startTime":1830.722,"endTime":1830.872,"body":"I'm"},{"speaker":"Thaddeus Tondu","startTime":1830.872,"endTime":1831.112,"body":"thinking"},{"speaker":"Thaddeus Tondu","startTime":1831.112,"endTime":1831.832,"body":"specifically"},{"speaker":"Thaddeus Tondu","startTime":1831.832,"endTime":1832.132,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1832.132,"endTime":1832.702,"body":"businesses"},{"speaker":"Thaddeus Tondu","startTime":1832.702,"endTime":1833.002,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1833.392,"endTime":1833.632,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":1833.637,"endTime":1833.932,"body":"maybe"},{"speaker":"Thaddeus Tondu","startTime":1833.932,"endTime":1834.442,"body":"necessarily"},{"speaker":"Thaddeus Tondu","startTime":1834.447,"endTime":1834.622,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":1834.627,"endTime":1834.712,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1834.712,"endTime":1835.342,"body":"capabilities"},{"speaker":"Thaddeus Tondu","startTime":1835.372,"endTime":1835.462,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1835.462,"endTime":1835.612,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":1835.612,"endTime":1835.672,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1835.677,"endTime":1836.152,"body":"dedicated"},{"speaker":"Thaddeus Tondu","startTime":1836.152,"endTime":1836.722,"body":"CSR"},{"speaker":"Thaddeus Tondu","startTime":1836.962,"endTime":1837.322,"body":"answering"},{"speaker":"Thaddeus Tondu","startTime":1837.322,"endTime":1837.412,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1837.412,"endTime":1837.622,"body":"phone"},{"speaker":"Thaddeus Tondu","startTime":1837.622,"endTime":1837.862,"body":"every"},{"speaker":"Thaddeus Tondu","startTime":1837.862,"endTime":1838.072,"body":"single"},{"speaker":"Thaddeus Tondu","startTime":1838.072,"endTime":1838.342,"body":"time,"},{"speaker":"Thaddeus Tondu","startTime":1838.342,"endTime":1838.672,"body":"because"},{"speaker":"Thaddeus Tondu","startTime":1838.672,"endTime":1838.762,"body":"there"},{"speaker":"Thaddeus Tondu","startTime":1838.762,"endTime":1838.912,"body":"are"},{"speaker":"Thaddeus Tondu","startTime":1838.912,"endTime":1839.092,"body":"those"},{"speaker":"Thaddeus Tondu","startTime":1839.092,"endTime":1839.542,"body":"businesses"},{"speaker":"Thaddeus Tondu","startTime":1839.542,"endTime":1839.692,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":1839.692,"endTime":1839.842,"body":"there"},{"speaker":"Thaddeus Tondu","startTime":1839.947,"endTime":1840.127,"body":"they're,"},{"speaker":"Thaddeus Tondu","startTime":1840.132,"endTime":1840.187,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1840.187,"endTime":1840.367,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":1840.367,"endTime":1840.577,"body":"man"},{"speaker":"Thaddeus Tondu","startTime":1840.577,"endTime":1841.207,"body":"operation"},{"speaker":"Thaddeus Tondu","startTime":1841.237,"endTime":1841.537,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1841.542,"endTime":1841.687,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":1841.687,"endTime":1842.077,"body":"they're"},{"speaker":"Thaddeus Tondu","startTime":1842.347,"endTime":1842.917,"body":"installing"},{"speaker":"Thaddeus Tondu","startTime":1842.922,"endTime":1843.007,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":1843.007,"endTime":1843.247,"body":"AC"},{"speaker":"Thaddeus Tondu","startTime":1843.252,"endTime":1843.547,"body":"unit,"},{"speaker":"Thaddeus Tondu","startTime":1843.547,"endTime":1843.637,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":1843.637,"endTime":1843.817,"body":"might"},{"speaker":"Thaddeus Tondu","startTime":1843.817,"endTime":1843.967,"body":"not"},{"speaker":"Thaddeus Tondu","startTime":1843.967,"endTime":1844.027,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":1844.027,"endTime":1844.177,"body":"able"},{"speaker":"Thaddeus Tondu","startTime":1844.177,"endTime":1844.237,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1844.237,"endTime":1844.477,"body":"answer"},{"speaker":"Thaddeus Tondu","startTime":1844.477,"endTime":1844.627,"body":"their"},{"speaker":"Thaddeus Tondu","startTime":1844.627,"endTime":1844.927,"body":"phone,"},{"speaker":"Thaddeus Tondu","startTime":1845.017,"endTime":1845.197,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":1845.197,"endTime":1845.287,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1845.292,"endTime":1845.437,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":1845.437,"endTime":1845.587,"body":"set"},{"speaker":"Thaddeus Tondu","startTime":1845.587,"endTime":1845.647,"body":"up"},{"speaker":"Thaddeus Tondu","startTime":1845.647,"endTime":1845.737,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1845.737,"endTime":1845.887,"body":"mis"},{"speaker":"Thaddeus Tondu","startTime":1845.887,"endTime":1846.037,"body":"call"},{"speaker":"Thaddeus Tondu","startTime":1846.042,"endTime":1846.307,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1846.307,"endTime":1846.517,"body":"back"},{"speaker":"Thaddeus Tondu","startTime":1846.522,"endTime":1846.607,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":1846.607,"endTime":1846.667,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1846.672,"endTime":1846.847,"body":"way"},{"speaker":"Thaddeus Tondu","startTime":1846.847,"endTime":1846.967,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1846.967,"endTime":1847.087,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":1847.087,"endTime":1847.297,"body":"able"},{"speaker":"Thaddeus Tondu","startTime":1847.297,"endTime":1847.447,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1847.447,"endTime":1847.957,"body":"phrase"},{"speaker":"Thaddeus Tondu","startTime":1847.962,"endTime":1848.167,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":1848.557,"endTime":1848.767,"body":"so"},{"speaker":"Thaddeus Tondu","startTime":1848.772,"endTime":1848.947,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1848.952,"endTime":1849.097,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":1849.097,"endTime":1849.667,"body":"beneficial"},{"speaker":"Thaddeus Tondu","startTime":1849.672,"endTime":1849.787,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1849.787,"endTime":1850.087,"body":"that."},{"speaker":"Thaddeus Tondu","startTime":1850.352,"endTime":1850.832,"body":"Particular"},{"speaker":"Thaddeus Tondu","startTime":1850.832,"endTime":1851.312,"body":"person."},{"speaker":"Thaddeus Tondu","startTime":1851.552,"endTime":1851.672,"body":"You"},{"speaker":"Thaddeus Tondu","startTime":1851.672,"endTime":1851.912,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":1852.002,"endTime":1852.452,"body":"also"},{"speaker":"Thaddeus Tondu","startTime":1852.452,"endTime":1852.752,"body":"set"},{"speaker":"Thaddeus Tondu","startTime":1852.752,"endTime":1852.872,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":1852.872,"endTime":1853.112,"body":"up"},{"speaker":"Thaddeus Tondu","startTime":1853.322,"endTime":1853.652,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1853.652,"endTime":1853.862,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":1853.862,"endTime":1854.192,"body":"they,"},{"speaker":"Thaddeus Tondu","startTime":1854.222,"endTime":1854.432,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":1854.432,"endTime":1854.672,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":1854.732,"endTime":1855.182,"body":"outside"},{"speaker":"Thaddeus Tondu","startTime":1855.182,"endTime":1855.272,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":1855.272,"endTime":1855.542,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":1855.542,"endTime":1856.022,"body":"office"},{"speaker":"Thaddeus Tondu","startTime":1856.022,"endTime":1856.592,"body":"hours,"},{"speaker":"Thaddeus Tondu","startTime":1856.592,"endTime":1856.772,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":1856.772,"endTime":1856.982,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":1856.982,"endTime":1857.042,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1857.042,"endTime":1857.432,"body":"separate"},{"speaker":"Thaddeus Tondu","startTime":1857.432,"endTime":1857.882,"body":"message"},{"speaker":"Thaddeus Tondu","startTime":1857.882,"endTime":1858.062,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1858.062,"endTime":1858.122,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1858.122,"endTime":1858.512,"body":"separate"},{"speaker":"Thaddeus Tondu","startTime":1858.517,"endTime":1859.142,"body":"workflow"},{"speaker":"Thaddeus Tondu","startTime":1859.412,"endTime":1859.622,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1859.622,"endTime":1859.922,"body":"goes"},{"speaker":"Thaddeus Tondu","startTime":1859.952,"endTime":1860.132,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":1860.132,"endTime":1860.342,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":1860.342,"endTime":1860.492,"body":"it."},{"speaker":"Thaddeus Tondu","startTime":1860.497,"endTime":1860.672,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":1860.672,"endTime":1861.042,"body":"so"},{"speaker":"Thaddeus Tondu","startTime":1861.12,"endTime":1861.205,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":1861.235,"endTime":1861.355,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1861.355,"endTime":1861.625,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":1861.625,"endTime":1861.745,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":1861.745,"endTime":1862.345,"body":"voicemail"},{"speaker":"Thaddeus Tondu","startTime":1862.35,"endTime":1862.525,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1862.525,"endTime":1862.885,"body":"Robert's"},{"speaker":"Thaddeus Tondu","startTime":1862.89,"endTime":1863.275,"body":"talking"},{"speaker":"Thaddeus Tondu","startTime":1863.275,"endTime":1863.545,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":1863.545,"endTime":1863.815,"body":"now"},{"speaker":"Thaddeus Tondu","startTime":1863.815,"endTime":1863.995,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":1863.995,"endTime":1864.235,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1864.235,"endTime":1864.565,"body":"messages"},{"speaker":"Thaddeus Tondu","startTime":1864.565,"endTime":1864.745,"body":"say,"},{"speaker":"Thaddeus Tondu","startTime":1864.745,"endTime":1865.105,"body":"Hey,"},{"speaker":"Thaddeus Tondu","startTime":1865.315,"endTime":1865.495,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":1865.5,"endTime":1865.825,"body":"noticed"},{"speaker":"Thaddeus Tondu","startTime":1865.825,"endTime":1865.975,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":1865.98,"endTime":1866.155,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1866.155,"endTime":1866.545,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":1866.586,"endTime":1866.799,"body":"gave"},{"speaker":"Thaddeus Tondu","startTime":1866.799,"endTime":1866.919,"body":"us"},{"speaker":"Thaddeus Tondu","startTime":1866.924,"endTime":1866.979,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1866.979,"endTime":1867.309,"body":"call."},{"speaker":"Thaddeus Tondu","startTime":1867.399,"endTime":1867.459,"body":"You"},{"speaker":"Thaddeus Tondu","startTime":1867.459,"endTime":1867.819,"body":"likely"},{"speaker":"Thaddeus Tondu","startTime":1867.819,"endTime":1868.089,"body":"left"},{"speaker":"Thaddeus Tondu","startTime":1868.089,"endTime":1868.239,"body":"us"},{"speaker":"Thaddeus Tondu","startTime":1868.239,"endTime":1868.299,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1868.299,"endTime":1868.659,"body":"message"},{"speaker":"Thaddeus Tondu","startTime":1868.659,"endTime":1868.779,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":1868.779,"endTime":1868.959,"body":"some"},{"speaker":"Thaddeus Tondu","startTime":1868.959,"endTime":1869.229,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":1869.229,"endTime":1869.529,"body":"hour"},{"speaker":"Thaddeus Tondu","startTime":1869.529,"endTime":1870.159,"body":"services."},{"speaker":"Thaddeus Tondu","startTime":1870.189,"endTime":1870.399,"body":"Is"},{"speaker":"Thaddeus Tondu","startTime":1870.399,"endTime":1870.669,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1870.669,"endTime":1870.969,"body":"message"},{"speaker":"Thaddeus Tondu","startTime":1870.969,"endTime":1871.239,"body":"better"},{"speaker":"Thaddeus Tondu","startTime":1871.239,"endTime":1871.419,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":1871.419,"endTime":1871.629,"body":"you,"},{"speaker":"Thaddeus Tondu","startTime":1871.869,"endTime":1872.259,"body":"question"},{"speaker":"Thaddeus Tondu","startTime":1872.259,"endTime":1872.739,"body":"mark."},{"speaker":"Thaddeus Tondu","startTime":1872.799,"endTime":1873.069,"body":"Right?"},{"speaker":"Thaddeus Tondu","startTime":1873.069,"endTime":1873.219,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":1873.219,"endTime":1873.489,"body":"now"},{"speaker":"Thaddeus Tondu","startTime":1873.489,"endTime":1873.669,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":1873.669,"endTime":1873.819,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":1873.819,"endTime":1874.389,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":1874.449,"endTime":1874.539,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1874.539,"endTime":1875.379,"body":"conversation."},{"speaker":"Thaddeus Tondu","startTime":1875.409,"endTime":1875.799,"body":"Maybe"},{"speaker":"Thaddeus Tondu","startTime":1875.799,"endTime":1875.949,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":1875.949,"endTime":1876.219,"body":"might"},{"speaker":"Thaddeus Tondu","startTime":1876.219,"endTime":1876.399,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":1876.399,"endTime":1876.459,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1876.464,"endTime":1876.759,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1876.759,"endTime":1877.179,"body":"message"},{"speaker":"Thaddeus Tondu","startTime":1877.419,"endTime":1877.869,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":1877.869,"endTime":1878.079,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":1878.084,"endTime":1878.319,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":1878.319,"endTime":1878.499,"body":"call"},{"speaker":"Thaddeus Tondu","startTime":1878.504,"endTime":1878.799,"body":"staff"},{"speaker":"Thaddeus Tondu","startTime":1878.799,"endTime":1878.919,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":1878.924,"endTime":1879.189,"body":"then"},{"speaker":"Thaddeus Tondu","startTime":1879.279,"endTime":1879.549,"body":"text"},{"speaker":"Thaddeus Tondu","startTime":1879.549,"endTime":1879.819,"body":"message"},{"speaker":"Thaddeus Tondu","startTime":1879.819,"endTime":1880.119,"body":"back"},{"speaker":"Thaddeus Tondu","startTime":1880.124,"endTime":1880.389,"body":"versus"},{"speaker":"Thaddeus Tondu","startTime":1880.389,"endTime":1880.599,"body":"having"},{"speaker":"Thaddeus Tondu","startTime":1880.599,"endTime":1880.659,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":1880.664,"endTime":1880.869,"body":"phone"},{"speaker":"Thaddeus Tondu","startTime":1880.869,"endTime":1881.049,"body":"call."},{"speaker":"Thaddeus Tondu","startTime":1881.049,"endTime":1881.259,"body":"Right."},{"speaker":"Thaddeus Tondu","startTime":1881.259,"endTime":1881.439,"body":"There's"},{"speaker":"Thaddeus Tondu","startTime":1881.439,"endTime":1881.739,"body":"different"},{"speaker":"Thaddeus Tondu","startTime":1881.739,"endTime":1882.009,"body":"ways"},{"speaker":"Thaddeus Tondu","startTime":1882.009,"endTime":1882.099,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":1882.099,"endTime":1882.249,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":1882.254,"endTime":1882.369,"body":"it."},{"speaker":"Thaddeus Tondu","startTime":1882.369,"endTime":1882.519,"body":"That's"},{"speaker":"Thaddeus Tondu","startTime":1882.519,"endTime":1882.669,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":1882.674,"endTime":1882.819,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":1882.819,"endTime":1883.375,"body":"example"},{"speaker":"Thaddeus Tondu","startTime":1883.439,"endTime":1883.716,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":1883.721,"endTime":1883.866,"body":"some"},{"speaker":"Thaddeus Tondu","startTime":1883.866,"endTime":1883.926,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":1883.926,"endTime":1884.106,"body":"those"},{"speaker":"Thaddeus Tondu","startTime":1884.106,"endTime":1884.416,"body":"things."},{"speaker":"Evan Hoffman","startTime":1885.326,"endTime":1885.446,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":1885.446,"endTime":1885.596,"body":"and"},{"speaker":"Evan Hoffman","startTime":1885.596,"endTime":1885.746,"body":"I,"},{"speaker":"Evan Hoffman","startTime":1885.802,"endTime":1885.952,"body":"all"},{"speaker":"Evan Hoffman","startTime":1885.952,"endTime":1886.042,"body":"of"},{"speaker":"Evan Hoffman","startTime":1886.042,"endTime":1886.222,"body":"these"},{"speaker":"Evan Hoffman","startTime":1886.227,"endTime":1886.362,"body":"are"},{"speaker":"Evan Hoffman","startTime":1886.362,"endTime":1886.562,"body":"tools."},{"speaker":"Evan Hoffman","startTime":1887.092,"endTime":1887.442,"body":"At"},{"speaker":"Evan Hoffman","startTime":1887.442,"endTime":1887.443,"body":"the"},{"speaker":"Evan Hoffman","startTime":1887.448,"endTime":1887.482,"body":"end"},{"speaker":"Evan Hoffman","startTime":1887.482,"endTime":1887.542,"body":"of"},{"speaker":"Evan Hoffman","startTime":1887.542,"endTime":1887.632,"body":"the"},{"speaker":"Evan Hoffman","startTime":1887.637,"endTime":1887.902,"body":"day"},{"speaker":"Evan Hoffman","startTime":1888.112,"endTime":1888.442,"body":"it's,"},{"speaker":"Evan Hoffman","startTime":1888.442,"endTime":1888.832,"body":"again,"},{"speaker":"Evan Hoffman","startTime":1888.832,"endTime":1889.222,"body":"reverse"},{"speaker":"Evan Hoffman","startTime":1889.222,"endTime":1889.882,"body":"engineering"},{"speaker":"Evan Hoffman","startTime":1889.942,"endTime":1890.062,"body":"the"},{"speaker":"Evan Hoffman","startTime":1890.062,"endTime":1890.422,"body":"customer"},{"speaker":"Evan Hoffman","startTime":1890.422,"endTime":1890.992,"body":"experience."},{"speaker":"Evan Hoffman","startTime":1891.472,"endTime":1891.652,"body":"What"},{"speaker":"Evan Hoffman","startTime":1891.657,"endTime":1891.772,"body":"is"},{"speaker":"Evan Hoffman","startTime":1891.772,"endTime":1891.862,"body":"it"},{"speaker":"Evan Hoffman","startTime":1891.862,"endTime":1891.982,"body":"that"},{"speaker":"Evan Hoffman","startTime":1891.982,"endTime":1892.132,"body":"they're"},{"speaker":"Evan Hoffman","startTime":1892.132,"endTime":1892.672,"body":"feeling"},{"speaker":"Evan Hoffman","startTime":1892.792,"endTime":1893.122,"body":"after"},{"speaker":"Evan Hoffman","startTime":1893.122,"endTime":1893.452,"body":"hours?"},{"speaker":"Evan Hoffman","startTime":1893.452,"endTime":1893.572,"body":"What"},{"speaker":"Evan Hoffman","startTime":1893.572,"endTime":1893.692,"body":"is"},{"speaker":"Evan Hoffman","startTime":1893.697,"endTime":1893.782,"body":"it"},{"speaker":"Evan Hoffman","startTime":1893.782,"endTime":1893.902,"body":"that"},{"speaker":"Evan Hoffman","startTime":1893.907,"endTime":1893.992,"body":"they're"},{"speaker":"Evan Hoffman","startTime":1893.992,"endTime":1894.472,"body":"feeling"},{"speaker":"Evan Hoffman","startTime":1894.742,"endTime":1894.952,"body":"during"},{"speaker":"Evan Hoffman","startTime":1894.952,"endTime":1895.282,"body":"business"},{"speaker":"Evan Hoffman","startTime":1895.282,"endTime":1895.642,"body":"hours?"},{"speaker":"Evan Hoffman","startTime":1896.212,"endTime":1896.452,"body":"Right?"},{"speaker":"Evan Hoffman","startTime":1896.452,"endTime":1896.632,"body":"Are"},{"speaker":"Evan Hoffman","startTime":1896.632,"endTime":1896.722,"body":"you"},{"speaker":"Evan Hoffman","startTime":1896.722,"endTime":1897.142,"body":"catering"},{"speaker":"Evan Hoffman","startTime":1897.147,"endTime":1897.202,"body":"a"},{"speaker":"Evan Hoffman","startTime":1897.202,"endTime":1897.832,"body":"voicemail"},{"speaker":"Evan Hoffman","startTime":1897.837,"endTime":1897.982,"body":"to"},{"speaker":"Evan Hoffman","startTime":1897.982,"endTime":1898.132,"body":"how"},{"speaker":"Evan Hoffman","startTime":1898.132,"endTime":1898.642,"body":"frustrated"},{"speaker":"Evan Hoffman","startTime":1898.642,"endTime":1898.762,"body":"they"},{"speaker":"Evan Hoffman","startTime":1898.767,"endTime":1898.912,"body":"are"},{"speaker":"Evan Hoffman","startTime":1898.912,"endTime":1899.062,"body":"that"},{"speaker":"Evan Hoffman","startTime":1899.062,"endTime":1899.152,"body":"they"},{"speaker":"Evan Hoffman","startTime":1899.152,"endTime":1899.452,"body":"didn't"},{"speaker":"Evan Hoffman","startTime":1899.452,"endTime":1899.722,"body":"reach"},{"speaker":"Evan Hoffman","startTime":1899.722,"endTime":1899.932,"body":"you?"},{"speaker":"Evan Hoffman","startTime":1900.093,"endTime":1900.393,"body":"Right."},{"speaker":"Evan Hoffman","startTime":1900.453,"endTime":1900.573,"body":"I"},{"speaker":"Evan Hoffman","startTime":1900.573,"endTime":1900.753,"body":"would"},{"speaker":"Evan Hoffman","startTime":1900.753,"endTime":1900.993,"body":"love"},{"speaker":"Evan Hoffman","startTime":1900.993,"endTime":1901.083,"body":"to"},{"speaker":"Evan Hoffman","startTime":1901.083,"endTime":1901.263,"body":"hear"},{"speaker":"Evan Hoffman","startTime":1901.263,"endTime":1901.533,"body":"that."},{"speaker":"Evan Hoffman","startTime":1901.538,"endTime":1901.893,"body":"Like,"},{"speaker":"Evan Hoffman","startTime":1902.193,"endTime":1902.583,"body":"hey,"},{"speaker":"Evan Hoffman","startTime":1902.613,"endTime":1902.943,"body":"sorry"},{"speaker":"Evan Hoffman","startTime":1902.943,"endTime":1903.033,"body":"we"},{"speaker":"Evan Hoffman","startTime":1903.033,"endTime":1903.243,"body":"couldn't"},{"speaker":"Evan Hoffman","startTime":1903.243,"endTime":1903.483,"body":"answer"},{"speaker":"Evan Hoffman","startTime":1903.483,"endTime":1903.573,"body":"the"},{"speaker":"Evan Hoffman","startTime":1903.573,"endTime":1903.993,"body":"phone."},{"speaker":"Evan Hoffman","startTime":1903.993,"endTime":1904.173,"body":"I"},{"speaker":"Evan Hoffman","startTime":1904.173,"endTime":1904.623,"body":"know"},{"speaker":"Evan Hoffman","startTime":1904.623,"endTime":1904.743,"body":"it's"},{"speaker":"Evan Hoffman","startTime":1904.743,"endTime":1904.983,"body":"so"},{"speaker":"Evan Hoffman","startTime":1904.983,"endTime":1905.763,"body":"frustrating"},{"speaker":"Evan Hoffman","startTime":1905.793,"endTime":1905.943,"body":"to"},{"speaker":"Evan Hoffman","startTime":1905.943,"endTime":1906.153,"body":"hear"},{"speaker":"Evan Hoffman","startTime":1906.153,"endTime":1906.183,"body":"a"},{"speaker":"Evan Hoffman","startTime":1906.183,"endTime":1906.663,"body":"voicemail"},{"speaker":"Evan Hoffman","startTime":1906.663,"endTime":1906.873,"body":"right"},{"speaker":"Evan Hoffman","startTime":1906.878,"endTime":1907.203,"body":"now"},{"speaker":"Evan Hoffman","startTime":1907.203,"endTime":1907.443,"body":"when"},{"speaker":"Evan Hoffman","startTime":1907.443,"endTime":1907.773,"body":"you"},{"speaker":"Evan Hoffman","startTime":1907.773,"endTime":1907.923,"body":"are"},{"speaker":"Evan Hoffman","startTime":1907.923,"endTime":1908.793,"body":"probably"},{"speaker":"Evan Hoffman","startTime":1909.063,"endTime":1909.423,"body":"having"},{"speaker":"Evan Hoffman","startTime":1909.423,"endTime":1909.513,"body":"an"},{"speaker":"Evan Hoffman","startTime":1909.513,"endTime":1910.023,"body":"emergency"},{"speaker":"Evan Hoffman","startTime":1910.023,"endTime":1910.143,"body":"and"},{"speaker":"Evan Hoffman","startTime":1910.143,"endTime":1910.263,"body":"you"},{"speaker":"Evan Hoffman","startTime":1910.263,"endTime":1910.593,"body":"need"},{"speaker":"Evan Hoffman","startTime":1910.593,"endTime":1910.743,"body":"your"},{"speaker":"Evan Hoffman","startTime":1910.748,"endTime":1910.893,"body":"air"},{"speaker":"Evan Hoffman","startTime":1910.893,"endTime":1911.283,"body":"conditioner"},{"speaker":"Evan Hoffman","startTime":1911.288,"endTime":1911.583,"body":"fixed."},{"speaker":"Evan Hoffman","startTime":1911.583,"endTime":1911.703,"body":"You"},{"speaker":"Evan Hoffman","startTime":1911.703,"endTime":1912.003,"body":"have"},{"speaker":"Evan Hoffman","startTime":1912.003,"endTime":1912.063,"body":"a"},{"speaker":"Evan Hoffman","startTime":1912.068,"endTime":1912.393,"body":"plumbing"},{"speaker":"Evan Hoffman","startTime":1912.393,"endTime":1912.813,"body":"issue."},{"speaker":"Evan Hoffman","startTime":1912.813,"endTime":1912.933,"body":"I"},{"speaker":"Evan Hoffman","startTime":1912.933,"endTime":1913.383,"body":"promise"},{"speaker":"Evan Hoffman","startTime":1913.383,"endTime":1913.473,"body":"we're"},{"speaker":"Evan Hoffman","startTime":1913.478,"endTime":1913.653,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":1913.653,"endTime":1913.743,"body":"get"},{"speaker":"Evan Hoffman","startTime":1913.743,"endTime":1913.923,"body":"back"},{"speaker":"Evan Hoffman","startTime":1913.923,"endTime":1914.013,"body":"to"},{"speaker":"Evan Hoffman","startTime":1914.018,"endTime":1914.073,"body":"you"},{"speaker":"Evan Hoffman","startTime":1914.073,"endTime":1914.253,"body":"right"},{"speaker":"Evan Hoffman","startTime":1914.253,"endTime":1914.613,"body":"away."},{"speaker":"Evan Hoffman","startTime":1914.613,"endTime":1914.793,"body":"In"},{"speaker":"Evan Hoffman","startTime":1914.793,"endTime":1915.123,"body":"fact,"},{"speaker":"Evan Hoffman","startTime":1915.123,"endTime":1915.213,"body":"we're"},{"speaker":"Evan Hoffman","startTime":1915.213,"endTime":1915.393,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":1915.393,"endTime":1915.543,"body":"send"},{"speaker":"Evan Hoffman","startTime":1915.543,"endTime":1915.633,"body":"you"},{"speaker":"Evan Hoffman","startTime":1915.633,"endTime":1915.693,"body":"a"},{"speaker":"Evan Hoffman","startTime":1915.693,"endTime":1916.053,"body":"text"},{"speaker":"Evan Hoffman","startTime":1916.053,"endTime":1916.203,"body":"right"},{"speaker":"Evan Hoffman","startTime":1916.233,"endTime":1916.473,"body":"after"},{"speaker":"Evan Hoffman","startTime":1916.473,"endTime":1916.893,"body":"this"},{"speaker":"Evan Hoffman","startTime":1916.983,"endTime":1917.133,"body":"in"},{"speaker":"Evan Hoffman","startTime":1917.133,"endTime":1917.373,"body":"case"},{"speaker":"Evan Hoffman","startTime":1917.403,"endTime":1917.583,"body":"that's"},{"speaker":"Evan Hoffman","startTime":1917.613,"endTime":1917.913,"body":"easier"},{"speaker":"Evan Hoffman","startTime":1917.913,"endTime":1918.033,"body":"for"},{"speaker":"Evan Hoffman","startTime":1918.033,"endTime":1918.243,"body":"you."},{"speaker":"Robert","startTime":1918.406,"endTime":1918.531,"body":"yeah,"},{"speaker":"Robert","startTime":1918.531,"endTime":1918.891,"body":"because"},{"speaker":"Robert","startTime":1918.891,"endTime":1919.191,"body":"that's"},{"speaker":"Robert","startTime":1919.191,"endTime":1919.401,"body":"the"},{"speaker":"Robert","startTime":1919.401,"endTime":1919.911,"body":"agreement."},{"speaker":"Robert","startTime":1919.941,"endTime":1920.121,"body":"Because"},{"speaker":"Robert","startTime":1920.126,"endTime":1920.301,"body":"you"},{"speaker":"Robert","startTime":1920.301,"endTime":1920.511,"body":"have"},{"speaker":"Robert","startTime":1920.511,"endTime":1920.721,"body":"to"},{"speaker":"Robert","startTime":1920.915,"endTime":1921.125,"body":"in"},{"speaker":"Robert","startTime":1921.125,"endTime":1921.425,"body":"adult"},{"speaker":"Robert","startTime":1921.425,"endTime":1921.965,"body":"learning,"},{"speaker":"Robert","startTime":1922.445,"endTime":1922.595,"body":"you"},{"speaker":"Robert","startTime":1922.595,"endTime":1922.805,"body":"have"},{"speaker":"Robert","startTime":1922.805,"endTime":1922.925,"body":"to"},{"speaker":"Robert","startTime":1922.925,"endTime":1923.345,"body":"produce"},{"speaker":"Robert","startTime":1923.345,"endTime":1923.885,"body":"alignment"},{"speaker":"Robert","startTime":1923.89,"endTime":1924.095,"body":"with"},{"speaker":"Robert","startTime":1924.095,"endTime":1924.485,"body":"people,"},{"speaker":"Robert","startTime":1924.485,"endTime":1924.845,"body":"right?"},{"speaker":"Robert","startTime":1924.85,"endTime":1924.935,"body":"Yes."},{"speaker":"Robert","startTime":1924.935,"endTime":1924.965,"body":"I"},{"speaker":"Robert","startTime":1924.965,"endTime":1925.265,"body":"mean,"},{"speaker":"Robert","startTime":1925.295,"endTime":1925.505,"body":"in"},{"speaker":"Robert","startTime":1925.505,"endTime":1925.625,"body":"your"},{"speaker":"Robert","startTime":1925.625,"endTime":1926.405,"body":"conversation"},{"speaker":"Robert","startTime":1926.795,"endTime":1926.975,"body":"and"},{"speaker":"Robert","startTime":1926.975,"endTime":1927.275,"body":"without"},{"speaker":"Robert","startTime":1927.275,"endTime":1927.815,"body":"alignment,"},{"speaker":"Robert","startTime":1927.845,"endTime":1927.995,"body":"they're"},{"speaker":"Robert","startTime":1927.995,"endTime":1928.205,"body":"not"},{"speaker":"Robert","startTime":1928.205,"endTime":1928.445,"body":"gonna"},{"speaker":"Robert","startTime":1928.445,"endTime":1929.045,"body":"understand."},{"speaker":"Robert","startTime":1929.393,"endTime":1929.645,"body":"There's,"},{"speaker":"Robert","startTime":1929.645,"endTime":1929.855,"body":"gonna"},{"speaker":"Robert","startTime":1929.855,"endTime":1930.005,"body":"be"},{"speaker":"Robert","startTime":1930.01,"endTime":1930.395,"body":"this"},{"speaker":"Robert","startTime":1930.395,"endTime":1930.695,"body":"type"},{"speaker":"Robert","startTime":1930.695,"endTime":1930.755,"body":"of"},{"speaker":"Robert","startTime":1930.76,"endTime":1930.935,"body":"thing."},{"speaker":"Robert","startTime":1930.935,"endTime":1931.085,"body":"It's"},{"speaker":"Robert","startTime":1931.085,"endTime":1931.235,"body":"gonna"},{"speaker":"Robert","startTime":1931.235,"endTime":1931.355,"body":"be"},{"speaker":"Robert","startTime":1931.355,"endTime":1931.385,"body":"a"},{"speaker":"Robert","startTime":1931.39,"endTime":1931.955,"body":"pushback."},{"speaker":"Robert","startTime":1931.955,"endTime":1932.135,"body":"If"},{"speaker":"Robert","startTime":1932.135,"endTime":1932.375,"body":"you're"},{"speaker":"Robert","startTime":1932.375,"endTime":1932.795,"body":"speaking"},{"speaker":"Robert","startTime":1932.795,"endTime":1933.005,"body":"one"},{"speaker":"Robert","startTime":1933.01,"endTime":1933.335,"body":"way"},{"speaker":"Robert","startTime":1933.575,"endTime":1933.725,"body":"and"},{"speaker":"Robert","startTime":1933.725,"endTime":1933.845,"body":"they're"},{"speaker":"Robert","startTime":1933.85,"endTime":1934.355,"body":"talking"},{"speaker":"Robert","startTime":1934.355,"endTime":1934.835,"body":"another,"},{"speaker":"Robert","startTime":1934.925,"endTime":1934.985,"body":"you"},{"speaker":"Robert","startTime":1934.985,"endTime":1935.135,"body":"know"},{"speaker":"Robert","startTime":1935.135,"endTime":1935.285,"body":"what"},{"speaker":"Robert","startTime":1935.285,"endTime":1935.915,"body":"happens?"},{"speaker":"Robert","startTime":1935.915,"endTime":1936.185,"body":"It's"},{"speaker":"Robert","startTime":1936.185,"endTime":1936.245,"body":"a"},{"speaker":"Robert","startTime":1936.245,"endTime":1936.575,"body":"train"},{"speaker":"Robert","startTime":1936.575,"endTime":1936.785,"body":"wreck."},{"speaker":"Robert","startTime":1937.115,"endTime":1937.295,"body":"Totally."},{"speaker":"Robert","startTime":1937.295,"endTime":1937.565,"body":"So"},{"speaker":"Robert","startTime":1937.745,"endTime":1938.075,"body":"when"},{"speaker":"Robert","startTime":1938.075,"endTime":1938.255,"body":"what"},{"speaker":"Robert","startTime":1938.255,"endTime":1938.405,"body":"you"},{"speaker":"Robert","startTime":1938.405,"endTime":1938.645,"body":"just"},{"speaker":"Robert","startTime":1938.645,"endTime":1938.945,"body":"said"},{"speaker":"Robert","startTime":1938.945,"endTime":1939.125,"body":"was"},{"speaker":"Robert","startTime":1939.125,"endTime":1939.665,"body":"absolutely"},{"speaker":"Robert","startTime":1939.665,"endTime":1940.085,"body":"true,"},{"speaker":"Robert","startTime":1940.085,"endTime":1940.475,"body":"because"},{"speaker":"Robert","startTime":1940.475,"endTime":1940.745,"body":"When"},{"speaker":"Robert","startTime":1940.745,"endTime":1940.895,"body":"you"},{"speaker":"Robert","startTime":1940.895,"endTime":1941.705,"body":"acknowledge"},{"speaker":"Robert","startTime":1941.705,"endTime":1941.945,"body":"what's"},{"speaker":"Robert","startTime":1941.945,"endTime":1942.665,"body":"happening,"},{"speaker":"Robert","startTime":1942.665,"endTime":1942.815,"body":"then"},{"speaker":"Robert","startTime":1942.815,"endTime":1943.355,"body":"alignment"},{"speaker":"Robert","startTime":1943.355,"endTime":1944.075,"body":"occurs."},{"speaker":"Robert","startTime":1944.255,"endTime":1944.465,"body":"They're"},{"speaker":"Robert","startTime":1944.465,"endTime":1944.675,"body":"gonna"},{"speaker":"Robert","startTime":1944.675,"endTime":1944.795,"body":"be"},{"speaker":"Robert","startTime":1944.795,"endTime":1945.245,"body":"pulled"},{"speaker":"Robert","startTime":1945.25,"endTime":1945.665,"body":"towards"},{"speaker":"Robert","startTime":1945.665,"endTime":1946.025,"body":"you"},{"speaker":"Robert","startTime":1946.055,"endTime":1946.865,"body":"more"},{"speaker":"Robert","startTime":1947.135,"endTime":1947.315,"body":"than"},{"speaker":"Robert","startTime":1947.315,"endTime":1947.435,"body":"if"},{"speaker":"Robert","startTime":1947.435,"endTime":1947.555,"body":"you"},{"speaker":"Robert","startTime":1947.555,"endTime":1947.795,"body":"just"},{"speaker":"Robert","startTime":1947.795,"endTime":1948.005,"body":"use"},{"speaker":"Robert","startTime":1948.005,"endTime":1948.365,"body":"something"},{"speaker":"Robert","startTime":1948.365,"endTime":1948.605,"body":"that's"},{"speaker":"Robert","startTime":1948.605,"endTime":1948.725,"body":"a"},{"speaker":"Robert","startTime":1948.725,"endTime":1949.295,"body":"standard,"},{"speaker":"Robert","startTime":1949.295,"endTime":1949.805,"body":"whatever"},{"speaker":"Robert","startTime":1949.805,"endTime":1949.895,"body":"it"},{"speaker":"Robert","startTime":1949.895,"endTime":1950.165,"body":"is"},{"speaker":"Robert","startTime":1950.165,"endTime":1950.375,"body":"that"},{"speaker":"Robert","startTime":1950.435,"endTime":1950.555,"body":"you"},{"speaker":"Robert","startTime":1950.555,"endTime":1950.795,"body":"want"},{"speaker":"Robert","startTime":1950.795,"endTime":1950.855,"body":"to"},{"speaker":"Robert","startTime":1950.855,"endTime":1951.155,"body":"use"},{"speaker":"Robert","startTime":1951.16,"endTime":1951.275,"body":"as"},{"speaker":"Robert","startTime":1951.275,"endTime":1951.515,"body":"far"},{"speaker":"Robert","startTime":1951.52,"endTime":1951.605,"body":"as"},{"speaker":"Robert","startTime":1951.605,"endTime":1952.205,"body":"communicating"},{"speaker":"Robert","startTime":1952.205,"endTime":1952.355,"body":"with"},{"speaker":"Robert","startTime":1952.355,"endTime":1952.805,"body":"people."},{"speaker":"Robert","startTime":1953.135,"endTime":1953.315,"body":"Totally."},{"speaker":"Robert","startTime":1953.555,"endTime":1953.735,"body":"So"},{"speaker":"Robert","startTime":1953.74,"endTime":1953.825,"body":"it"},{"speaker":"Robert","startTime":1953.825,"endTime":1954.185,"body":"has"},{"speaker":"Robert","startTime":1954.185,"endTime":1954.365,"body":"to"},{"speaker":"Robert","startTime":1954.37,"endTime":1954.665,"body":"come"},{"speaker":"Robert","startTime":1954.665,"endTime":1955.175,"body":"also"},{"speaker":"Robert","startTime":1955.205,"endTime":1955.595,"body":"because"},{"speaker":"Robert","startTime":1955.595,"endTime":1956.135,"body":"then"},{"speaker":"Robert","startTime":1956.375,"endTime":1956.538,"body":"if"},{"speaker":"Robert","startTime":1956.931,"endTime":1957.065,"body":"you,"},{"speaker":"Robert","startTime":1957.095,"endTime":1957.245,"body":"and"},{"speaker":"Robert","startTime":1957.245,"endTime":1957.395,"body":"I'm"},{"speaker":"Robert","startTime":1957.395,"endTime":1957.575,"body":"gonna"},{"speaker":"Robert","startTime":1957.575,"endTime":1957.695,"body":"go"},{"speaker":"Robert","startTime":1957.7,"endTime":1957.995,"body":"back"},{"speaker":"Robert","startTime":1957.995,"endTime":1958.085,"body":"to"},{"speaker":"Robert","startTime":1958.09,"endTime":1958.385,"body":"this"},{"speaker":"Robert","startTime":1958.385,"endTime":1958.565,"body":"and"},{"speaker":"Robert","startTime":1958.875,"endTime":1958.995,"body":"and"},{"speaker":"Robert","startTime":1959.075,"endTime":1959.375,"body":"anybody"},{"speaker":"Robert","startTime":1959.375,"endTime":1959.495,"body":"on"},{"speaker":"Robert","startTime":1959.525,"endTime":1959.705,"body":"this"},{"speaker":"Robert","startTime":1959.705,"endTime":1960.185,"body":"call,"},{"speaker":"Robert","startTime":1960.395,"endTime":1960.515,"body":"I"},{"speaker":"Robert","startTime":1960.515,"endTime":1960.785,"body":"want"},{"speaker":"Robert","startTime":1960.785,"endTime":1960.905,"body":"you"},{"speaker":"Robert","startTime":1960.905,"endTime":1960.995,"body":"to"},{"speaker":"Robert","startTime":1960.995,"endTime":1961.235,"body":"get"},{"speaker":"Robert","startTime":1961.235,"endTime":1961.475,"body":"this"},{"speaker":"Robert","startTime":1961.475,"endTime":1961.805,"body":"one"},{"speaker":"Robert","startTime":1961.805,"endTime":1962.195,"body":"piece"},{"speaker":"Robert","startTime":1962.195,"endTime":1962.285,"body":"of"},{"speaker":"Robert","startTime":1962.285,"endTime":1962.675,"body":"anything"},{"speaker":"Robert","startTime":1962.675,"endTime":1962.825,"body":"we"},{"speaker":"Robert","startTime":1962.825,"endTime":1963.245,"body":"say"},{"speaker":"Robert","startTime":1963.305,"endTime":1963.545,"body":"that"},{"speaker":"Robert","startTime":1963.545,"endTime":1963.905,"body":"means"},{"speaker":"Robert","startTime":1963.905,"endTime":1964.385,"body":"anything"},{"speaker":"Robert","startTime":1964.385,"endTime":1964.865,"body":"today,"},{"speaker":"Robert","startTime":1965.195,"endTime":1965.315,"body":"and"},{"speaker":"Robert","startTime":1965.315,"endTime":1965.495,"body":"that"},{"speaker":"Robert","startTime":1965.495,"endTime":1965.705,"body":"you"},{"speaker":"Robert","startTime":1965.705,"endTime":1966.185,"body":"have"},{"speaker":"Robert","startTime":1966.185,"endTime":1966.575,"body":"to"},{"speaker":"Robert","startTime":1966.905,"endTime":1967.685,"body":"capture"},{"speaker":"Robert","startTime":1967.805,"endTime":1968.015,"body":"their"},{"speaker":"Robert","startTime":1968.015,"endTime":1968.675,"body":"emotional"},{"speaker":"Robert","startTime":1968.675,"endTime":1969.125,"body":"state."},{"speaker":"Robert","startTime":1969.185,"endTime":1969.395,"body":"You"},{"speaker":"Robert","startTime":1969.395,"endTime":1969.755,"body":"have"},{"speaker":"Robert","startTime":1969.755,"endTime":1969.905,"body":"to"},{"speaker":"Robert","startTime":1969.91,"endTime":1970.385,"body":"capture"},{"speaker":"Robert","startTime":1970.385,"endTime":1970.655,"body":"that."},{"speaker":"Robert","startTime":1970.955,"endTime":1971.105,"body":"You"},{"speaker":"Robert","startTime":1971.105,"endTime":1971.405,"body":"have"},{"speaker":"Robert","startTime":1971.41,"endTime":1971.495,"body":"to"},{"speaker":"Robert","startTime":1971.495,"endTime":1972.005,"body":"align"},{"speaker":"Robert","startTime":1972.005,"endTime":1972.185,"body":"with"},{"speaker":"Robert","startTime":1972.185,"endTime":1972.485,"body":"that."},{"speaker":"Robert","startTime":1972.515,"endTime":1972.845,"body":"That's"},{"speaker":"Robert","startTime":1972.845,"endTime":1973.055,"body":"what"},{"speaker":"Robert","startTime":1973.055,"endTime":1973.175,"body":"it"},{"speaker":"Robert","startTime":1973.175,"endTime":1973.355,"body":"is"},{"speaker":"Robert","startTime":1973.355,"endTime":1973.445,"body":"that"},{"speaker":"Robert","startTime":1973.45,"endTime":1973.595,"body":"they're"},{"speaker":"Robert","startTime":1973.595,"endTime":1973.985,"body":"looking"},{"speaker":"Robert","startTime":1973.99,"endTime":1974.375,"body":"for."},{"speaker":"Robert","startTime":1974.555,"endTime":1974.975,"body":"People"},{"speaker":"Robert","startTime":1974.975,"endTime":1975.575,"body":"remember"},{"speaker":"Robert","startTime":1975.575,"endTime":1975.755,"body":"how"},{"speaker":"Robert","startTime":1975.76,"endTime":1975.935,"body":"they"},{"speaker":"Robert","startTime":1975.94,"endTime":1976.595,"body":"feel"},{"speaker":"Robert","startTime":1976.625,"endTime":1976.835,"body":"when"},{"speaker":"Robert","startTime":1976.835,"endTime":1976.985,"body":"they"},{"speaker":"Robert","startTime":1976.985,"endTime":1977.315,"body":"talk"},{"speaker":"Robert","startTime":1977.315,"endTime":1977.525,"body":"with"},{"speaker":"Robert","startTime":1977.53,"endTime":1977.685,"body":"you."},{"speaker":"Robert","startTime":1977.96,"endTime":1978.035,"body":"People"},{"speaker":"Robert","startTime":1978.035,"endTime":1978.575,"body":"remember"},{"speaker":"Robert","startTime":1978.845,"endTime":1979.085,"body":"what"},{"speaker":"Robert","startTime":1979.085,"endTime":1979.535,"body":"happened."},{"speaker":"Robert","startTime":1979.835,"endTime":1980.105,"body":"It's,"},{"speaker":"Robert","startTime":1980.105,"endTime":1980.375,"body":"not"},{"speaker":"Robert","startTime":1980.375,"endTime":1980.615,"body":"the"},{"speaker":"Robert","startTime":1980.615,"endTime":1981.365,"body":"intellectual"},{"speaker":"Robert","startTime":1981.365,"endTime":1981.845,"body":"stuff,"},{"speaker":"Robert","startTime":1982.145,"endTime":1982.385,"body":"it's"},{"speaker":"Robert","startTime":1982.39,"endTime":1982.625,"body":"how"},{"speaker":"Robert","startTime":1982.625,"endTime":1982.835,"body":"they"},{"speaker":"Robert","startTime":1982.835,"endTime":1983.314,"body":"feel"},{"speaker":"Robert","startTime":1983.765,"endTime":1984.065,"body":"was"},{"speaker":"Robert","startTime":1984.065,"endTime":1984.215,"body":"I"},{"speaker":"Robert","startTime":1984.395,"endTime":1984.665,"body":"God,"},{"speaker":"Robert","startTime":1984.665,"endTime":1984.785,"body":"Do"},{"speaker":"Robert","startTime":1984.79,"endTime":1984.935,"body":"they"},{"speaker":"Robert","startTime":1984.935,"endTime":1985.445,"body":"care?"},{"speaker":"Robert","startTime":1985.613,"endTime":1985.763,"body":"Do"},{"speaker":"Robert","startTime":1985.763,"endTime":1985.883,"body":"they"},{"speaker":"Robert","startTime":1985.883,"endTime":1986.183,"body":"really"},{"speaker":"Robert","startTime":1986.183,"endTime":1986.453,"body":"care"},{"speaker":"Robert","startTime":1986.453,"endTime":1986.873,"body":"about"},{"speaker":"Robert","startTime":1986.873,"endTime":1987.113,"body":"what's"},{"speaker":"Robert","startTime":1987.113,"endTime":1987.413,"body":"going"},{"speaker":"Robert","startTime":1987.413,"endTime":1987.803,"body":"on?"},{"speaker":"Robert","startTime":1988.013,"endTime":1988.283,"body":"And"},{"speaker":"Robert","startTime":1988.283,"endTime":1988.493,"body":"when"},{"speaker":"Robert","startTime":1988.493,"endTime":1988.583,"body":"a"},{"speaker":"Robert","startTime":1988.588,"endTime":1989.153,"body":"situation"},{"speaker":"Robert","startTime":1989.153,"endTime":1989.333,"body":"like"},{"speaker":"Robert","startTime":1989.338,"endTime":1989.573,"body":"that"},{"speaker":"Robert","startTime":1989.573,"endTime":1990.083,"body":"occurs,"},{"speaker":"Robert","startTime":1990.233,"endTime":1990.533,"body":"that's"},{"speaker":"Robert","startTime":1990.533,"endTime":1991.073,"body":"immediate"},{"speaker":"Robert","startTime":1991.073,"endTime":1991.283,"body":"what"},{"speaker":"Robert","startTime":1991.283,"endTime":1991.403,"body":"you"},{"speaker":"Robert","startTime":1991.403,"endTime":1991.553,"body":"were"},{"speaker":"Robert","startTime":1991.553,"endTime":1991.793,"body":"just"},{"speaker":"Robert","startTime":1991.798,"endTime":1992.153,"body":"talking"},{"speaker":"Robert","startTime":1992.153,"endTime":1992.543,"body":"about."},{"speaker":"Robert","startTime":1992.543,"endTime":1992.723,"body":"So"},{"speaker":"Robert","startTime":1992.728,"endTime":1992.993,"body":"yeah,"},{"speaker":"Robert","startTime":1993.263,"endTime":1993.863,"body":"Absolutely"},{"speaker":"Robert","startTime":1993.96,"endTime":1994.47,"body":"indeed."},{"speaker":"Evan Hoffman","startTime":1994.686,"endTime":1995.116,"body":"Sweet."},{"speaker":"Evan Hoffman","startTime":1995.31,"endTime":1995.67,"body":"Well"},{"speaker":"Evan Hoffman","startTime":1995.67,"endTime":1996.12,"body":"we"},{"speaker":"Evan Hoffman","startTime":1996.12,"endTime":1996.72,"body":"are"},{"speaker":"Evan Hoffman","startTime":1996.81,"endTime":1997.14,"body":"just"},{"speaker":"Evan Hoffman","startTime":1997.14,"endTime":1997.32,"body":"over"},{"speaker":"Evan Hoffman","startTime":1997.32,"endTime":1997.62,"body":"halfway"},{"speaker":"Evan Hoffman","startTime":1997.62,"endTime":1997.8,"body":"through"},{"speaker":"Evan Hoffman","startTime":1997.8,"endTime":1997.86,"body":"the"},{"speaker":"Evan Hoffman","startTime":1997.86,"endTime":1998.1,"body":"show,"},{"speaker":"Evan Hoffman","startTime":1998.1,"endTime":1998.28,"body":"so"},{"speaker":"Evan Hoffman","startTime":1998.28,"endTime":1998.4,"body":"we"},{"speaker":"Evan Hoffman","startTime":1998.4,"endTime":1998.61,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":1998.61,"endTime":1998.73,"body":"make"},{"speaker":"Evan Hoffman","startTime":1998.735,"endTime":1998.91,"body":"sure"},{"speaker":"Evan Hoffman","startTime":1998.91,"endTime":1999.06,"body":"we"},{"speaker":"Evan Hoffman","startTime":1999.06,"endTime":1999.33,"body":"get"},{"speaker":"Evan Hoffman","startTime":1999.33,"endTime":1999.57,"body":"this"},{"speaker":"Evan Hoffman","startTime":1999.57,"endTime":1999.72,"body":"in,"},{"speaker":"Evan Hoffman","startTime":1999.72,"endTime":1999.87,"body":"which"},{"speaker":"Evan Hoffman","startTime":1999.87,"endTime":1999.96,"body":"is"},{"speaker":"Evan Hoffman","startTime":1999.96,"endTime":2000.05,"body":"our"},{"speaker":"Evan Hoffman","startTime":2000.05,"endTime":2000.38,"body":"random"},{"speaker":"Evan Hoffman","startTime":2000.38,"endTime":2000.8,"body":"question"},{"speaker":"Evan Hoffman","startTime":2000.8,"endTime":2001.37,"body":"generator."},{"speaker":"Evan Hoffman","startTime":2001.37,"endTime":2001.64,"body":"Random"},{"speaker":"Evan Hoffman","startTime":2001.645,"endTime":2002.12,"body":"question."},{"speaker":"Evan Hoffman","startTime":2002.12,"endTime":2002.36,"body":"Middle"},{"speaker":"Evan Hoffman","startTime":2002.36,"endTime":2002.54,"body":"part"},{"speaker":"Evan Hoffman","startTime":2002.54,"endTime":2002.6,"body":"of"},{"speaker":"Evan Hoffman","startTime":2002.6,"endTime":2002.66,"body":"the"},{"speaker":"Evan Hoffman","startTime":2002.66,"endTime":2003.14,"body":"show"},{"speaker":"Evan Hoffman","startTime":2003.195,"endTime":2003.405,"body":"has"},{"speaker":"Evan Hoffman","startTime":2003.405,"endTime":2003.645,"body":"nothing"},{"speaker":"Evan Hoffman","startTime":2003.645,"endTime":2003.705,"body":"to"},{"speaker":"Evan Hoffman","startTime":2003.705,"endTime":2003.765,"body":"do"},{"speaker":"Evan Hoffman","startTime":2003.765,"endTime":2003.885,"body":"with"},{"speaker":"Evan Hoffman","startTime":2003.885,"endTime":2004.185,"body":"anything"},{"speaker":"Evan Hoffman","startTime":2004.185,"endTime":2004.275,"body":"we"},{"speaker":"Evan Hoffman","startTime":2004.275,"endTime":2004.545,"body":"talked"},{"speaker":"Evan Hoffman","startTime":2004.55,"endTime":2004.845,"body":"about"},{"speaker":"Evan Hoffman","startTime":2004.905,"endTime":2005.355,"body":"and"},{"speaker":"Evan Hoffman","startTime":2005.475,"endTime":2005.625,"body":"it's"},{"speaker":"Evan Hoffman","startTime":2005.63,"endTime":2005.685,"body":"a"},{"speaker":"Evan Hoffman","startTime":2005.685,"endTime":2005.805,"body":"lot"},{"speaker":"Evan Hoffman","startTime":2005.805,"endTime":2005.865,"body":"of"},{"speaker":"Evan Hoffman","startTime":2005.865,"endTime":2006.135,"body":"fun."},{"speaker":"Evan Hoffman","startTime":2006.191,"endTime":2006.851,"body":"So,"},{"speaker":"Evan Hoffman","startTime":2006.911,"endTime":2007.241,"body":"fact,"},{"speaker":"Evan Hoffman","startTime":2007.241,"endTime":2007.331,"body":"you"},{"speaker":"Evan Hoffman","startTime":2007.336,"endTime":2007.451,"body":"have"},{"speaker":"Evan Hoffman","startTime":2007.451,"endTime":2007.571,"body":"the"},{"speaker":"Evan Hoffman","startTime":2007.571,"endTime":2008.051,"body":"questions"},{"speaker":"Evan Hoffman","startTime":2008.051,"endTime":2008.261,"body":"queued"},{"speaker":"Evan Hoffman","startTime":2008.261,"endTime":2008.471,"body":"up."},{"speaker":"Thaddeus Tondu","startTime":2008.66,"endTime":2009.037,"body":"Sure."},{"speaker":"Thaddeus Tondu","startTime":2009.037,"endTime":2009.277,"body":"This"},{"speaker":"Thaddeus Tondu","startTime":2009.282,"endTime":2009.637,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":2009.637,"endTime":2010.057,"body":"is,"},{"speaker":"Thaddeus Tondu","startTime":2010.057,"endTime":2010.237,"body":"Well,"},{"speaker":"Thaddeus Tondu","startTime":2010.237,"endTime":2010.387,"body":"who"},{"speaker":"Thaddeus Tondu","startTime":2010.387,"endTime":2010.567,"body":"wants"},{"speaker":"Thaddeus Tondu","startTime":2010.567,"endTime":2010.657,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2010.657,"endTime":2010.777,"body":"go"},{"speaker":"Thaddeus Tondu","startTime":2010.782,"endTime":2011.047,"body":"first?"},{"speaker":"Thaddeus Tondu","startTime":2011.077,"endTime":2011.307,"body":"Robert"},{"speaker":"Thaddeus Tondu","startTime":2011.397,"endTime":2011.517,"body":"or"},{"speaker":"Thaddeus Tondu","startTime":2011.537,"endTime":2011.767,"body":"ryan."},{"speaker":"Thaddeus Tondu","startTime":2011.947,"endTime":2012.117,"body":"All"},{"speaker":"Thaddeus Tondu","startTime":2012.117,"endTime":2012.737,"body":"right."},{"speaker":"Thaddeus Tondu","startTime":2016.267,"endTime":2016.537,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":2016.537,"endTime":2016.657,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2016.657,"endTime":2016.777,"body":"way"},{"speaker":"Thaddeus Tondu","startTime":2016.777,"endTime":2016.957,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2016.957,"endTime":2017.047,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2017.047,"endTime":2017.347,"body":"works"},{"speaker":"Thaddeus Tondu","startTime":2017.587,"endTime":2017.887,"body":"is,"},{"speaker":"Thaddeus Tondu","startTime":2018.156,"endTime":2018.456,"body":"Yeah."},{"speaker":"Thaddeus Tondu","startTime":2018.456,"endTime":2018.576,"body":"The"},{"speaker":"Thaddeus Tondu","startTime":2018.576,"endTime":2018.726,"body":"way"},{"speaker":"Thaddeus Tondu","startTime":2018.731,"endTime":2018.816,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2018.816,"endTime":2019.026,"body":"works"},{"speaker":"Thaddeus Tondu","startTime":2019.026,"endTime":2019.176,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":2019.176,"endTime":2019.296,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":2019.296,"endTime":2019.386,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":2019.386,"endTime":2019.596,"body":"three"},{"speaker":"Thaddeus Tondu","startTime":2019.596,"endTime":2020.046,"body":"questions."},{"speaker":"Thaddeus Tondu","startTime":2020.046,"endTime":2020.166,"body":"We"},{"speaker":"Thaddeus Tondu","startTime":2020.166,"endTime":2020.316,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":2020.316,"endTime":2020.436,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":2020.441,"endTime":2020.496,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2020.496,"endTime":2020.646,"body":"tell"},{"speaker":"Thaddeus Tondu","startTime":2020.651,"endTime":2020.736,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2020.736,"endTime":2020.826,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":2020.826,"endTime":2020.886,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2020.886,"endTime":2021.246,"body":"question"},{"speaker":"Thaddeus Tondu","startTime":2021.246,"endTime":2021.396,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":2021.401,"endTime":2021.486,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":2021.486,"endTime":2021.786,"body":"advance."},{"speaker":"Thaddeus Tondu","startTime":2021.786,"endTime":2021.906,"body":"You"},{"speaker":"Thaddeus Tondu","startTime":2021.906,"endTime":2022.026,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":2022.026,"endTime":2022.146,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":2022.151,"endTime":2022.206,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2022.206,"endTime":2022.803,"body":"choose"},{"speaker":"Thaddeus Tondu","startTime":2022.946,"endTime":2023.086,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":2023.086,"endTime":2023.236,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":2023.241,"endTime":2023.596,"body":"are."},{"speaker":"Thaddeus Tondu","startTime":2023.686,"endTime":2024.076,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":2024.081,"endTime":2024.316,"body":"fun"},{"speaker":"Thaddeus Tondu","startTime":2024.316,"endTime":2024.646,"body":"fact,"},{"speaker":"Thaddeus Tondu","startTime":2024.646,"endTime":2024.796,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2024.796,"endTime":2025.036,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":2025.041,"endTime":2025.276,"body":"haven't"},{"speaker":"Thaddeus Tondu","startTime":2025.276,"endTime":2025.426,"body":"even"},{"speaker":"Thaddeus Tondu","startTime":2025.426,"endTime":2025.636,"body":"read"},{"speaker":"Thaddeus Tondu","startTime":2025.636,"endTime":2025.816,"body":"them,"},{"speaker":"Thaddeus Tondu","startTime":2025.816,"endTime":2026.056,"body":"so"},{"speaker":"Thaddeus Tondu","startTime":2026.056,"endTime":2026.146,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2026.146,"endTime":2026.326,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":2026.326,"endTime":2026.476,"body":"even"},{"speaker":"Thaddeus Tondu","startTime":2026.476,"endTime":2026.596,"body":"know"},{"speaker":"Thaddeus Tondu","startTime":2026.601,"endTime":2026.686,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":2026.691,"endTime":2026.806,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":2026.806,"endTime":2027.046,"body":"are."},{"speaker":"Thaddeus Tondu","startTime":2027.19,"endTime":2027.52,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":2027.52,"endTime":2027.88,"body":"Ryan,"},{"speaker":"Thaddeus Tondu","startTime":2027.88,"endTime":2027.97,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2027.975,"endTime":2028.06,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2028.06,"endTime":2028.24,"body":"want"},{"speaker":"Thaddeus Tondu","startTime":2028.24,"endTime":2028.57,"body":"question"},{"speaker":"Thaddeus Tondu","startTime":2028.57,"endTime":2028.87,"body":"one,"},{"speaker":"Thaddeus Tondu","startTime":2028.87,"endTime":2029.14,"body":"two,"},{"speaker":"Thaddeus Tondu","startTime":2029.14,"endTime":2029.38,"body":"or"},{"speaker":"Thaddeus Tondu","startTime":2029.38,"endTime":2029.71,"body":"three?"},{"speaker":"Ryan","startTime":2029.827,"endTime":2029.947,"body":"Let's"},{"speaker":"Ryan","startTime":2029.947,"endTime":2030.157,"body":"go"},{"speaker":"Ryan","startTime":2030.157,"endTime":2030.337,"body":"with"},{"speaker":"Ryan","startTime":2030.337,"endTime":2030.727,"body":"one."},{"speaker":"Thaddeus Tondu","startTime":2030.727,"endTime":2030.967,"body":"Go"},{"speaker":"Thaddeus Tondu","startTime":2030.967,"endTime":2031.117,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":2031.117,"endTime":2031.567,"body":"one."},{"speaker":"Thaddeus Tondu","startTime":2031.867,"endTime":2032.257,"body":"What's"},{"speaker":"Thaddeus Tondu","startTime":2032.257,"endTime":2032.797,"body":"something"},{"speaker":"Thaddeus Tondu","startTime":2032.797,"endTime":2033.067,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2033.067,"endTime":2033.487,"body":"always"},{"speaker":"Thaddeus Tondu","startTime":2033.487,"endTime":2033.757,"body":"want"},{"speaker":"Thaddeus Tondu","startTime":2033.757,"endTime":2033.817,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2033.817,"endTime":2034.027,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2034.027,"endTime":2034.177,"body":"as"},{"speaker":"Thaddeus Tondu","startTime":2034.177,"endTime":2034.237,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2034.237,"endTime":2034.657,"body":"child"},{"speaker":"Thaddeus Tondu","startTime":2034.662,"endTime":2034.747,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":2034.747,"endTime":2034.957,"body":"never"},{"speaker":"Thaddeus Tondu","startTime":2034.957,"endTime":2035.197,"body":"got"},{"speaker":"Thaddeus Tondu","startTime":2035.202,"endTime":2035.287,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2035.287,"endTime":2035.617,"body":"do?"},{"speaker":"Ryan","startTime":2035.793,"endTime":2036.603,"body":"Skydive."},{"speaker":"Ryan","startTime":2036.663,"endTime":2036.813,"body":"I've"},{"speaker":"Ryan","startTime":2036.813,"endTime":2037.053,"body":"never"},{"speaker":"Ryan","startTime":2037.053,"endTime":2037.203,"body":"been"},{"speaker":"Ryan","startTime":2037.203,"endTime":2037.623,"body":"skydiving."},{"speaker":"Ryan","startTime":2037.732,"endTime":2037.835,"body":"I"},{"speaker":"Ryan","startTime":2037.835,"endTime":2038.105,"body":"always"},{"speaker":"Ryan","startTime":2038.11,"endTime":2038.285,"body":"wanted"},{"speaker":"Ryan","startTime":2038.285,"endTime":2038.345,"body":"to"},{"speaker":"Ryan","startTime":2038.345,"endTime":2038.465,"body":"do"},{"speaker":"Ryan","startTime":2038.465,"endTime":2038.675,"body":"that"},{"speaker":"Ryan","startTime":2038.675,"endTime":2038.795,"body":"as"},{"speaker":"Ryan","startTime":2038.795,"endTime":2038.855,"body":"a"},{"speaker":"Ryan","startTime":2038.855,"endTime":2039.125,"body":"child."},{"speaker":"Ryan","startTime":2039.545,"endTime":2039.695,"body":"I"},{"speaker":"Ryan","startTime":2039.695,"endTime":2040.025,"body":"wanted"},{"speaker":"Ryan","startTime":2040.025,"endTime":2040.085,"body":"to"},{"speaker":"Ryan","startTime":2040.085,"endTime":2040.325,"body":"jump"},{"speaker":"Ryan","startTime":2040.325,"endTime":2040.505,"body":"out"},{"speaker":"Ryan","startTime":2040.505,"endTime":2040.565,"body":"of"},{"speaker":"Ryan","startTime":2040.565,"endTime":2040.655,"body":"an"},{"speaker":"Ryan","startTime":2040.655,"endTime":2041.165,"body":"airplane,"},{"speaker":"Ryan","startTime":2041.195,"endTime":2041.615,"body":"actually."},{"speaker":"Ryan","startTime":2041.615,"endTime":2041.825,"body":"Well,"},{"speaker":"Ryan","startTime":2041.825,"endTime":2041.915,"body":"it"},{"speaker":"Ryan","startTime":2041.915,"endTime":2042.335,"body":"started"},{"speaker":"Ryan","startTime":2042.335,"endTime":2042.575,"body":"with,"},{"speaker":"Ryan","startTime":2042.575,"endTime":2042.695,"body":"I"},{"speaker":"Ryan","startTime":2042.695,"endTime":2043.115,"body":"wanted"},{"speaker":"Ryan","startTime":2043.115,"endTime":2043.415,"body":"to"},{"speaker":"Ryan","startTime":2043.415,"endTime":2043.835,"body":"actually"},{"speaker":"Ryan","startTime":2043.835,"endTime":2044.075,"body":"get"},{"speaker":"Ryan","startTime":2044.075,"endTime":2044.315,"body":"on"},{"speaker":"Ryan","startTime":2044.315,"endTime":2044.405,"body":"an"},{"speaker":"Ryan","startTime":2044.405,"endTime":2044.915,"body":"airplane"},{"speaker":"Ryan","startTime":2044.915,"endTime":2045.275,"body":"because"},{"speaker":"Ryan","startTime":2045.305,"endTime":2045.485,"body":"I,"},{"speaker":"Ryan","startTime":2045.635,"endTime":2045.815,"body":"we"},{"speaker":"Ryan","startTime":2045.815,"endTime":2046.115,"body":"never"},{"speaker":"Ryan","startTime":2046.12,"endTime":2046.325,"body":"went"},{"speaker":"Ryan","startTime":2046.325,"endTime":2046.475,"body":"on"},{"speaker":"Ryan","startTime":2046.475,"endTime":2047.195,"body":"vacations"},{"speaker":"Ryan","startTime":2047.2,"endTime":2047.345,"body":"when"},{"speaker":"Ryan","startTime":2047.345,"endTime":2047.405,"body":"I"},{"speaker":"Ryan","startTime":2047.41,"endTime":2047.555,"body":"was"},{"speaker":"Ryan","startTime":2047.555,"endTime":2047.795,"body":"young,"},{"speaker":"Ryan","startTime":2047.795,"endTime":2048.064,"body":"so"},{"speaker":"Ryan","startTime":2048.515,"endTime":2048.605,"body":"I,"},{"speaker":"Ryan","startTime":2048.605,"endTime":2048.815,"body":"didn't"},{"speaker":"Ryan","startTime":2048.815,"endTime":2048.905,"body":"get"},{"speaker":"Ryan","startTime":2048.91,"endTime":2049.085,"body":"on"},{"speaker":"Ryan","startTime":2049.085,"endTime":2049.205,"body":"an"},{"speaker":"Ryan","startTime":2049.205,"endTime":2049.565,"body":"airplane"},{"speaker":"Ryan","startTime":2049.565,"endTime":2049.805,"body":"until"},{"speaker":"Ryan","startTime":2049.805,"endTime":2049.895,"body":"I"},{"speaker":"Ryan","startTime":2049.895,"endTime":2050.105,"body":"was"},{"speaker":"Ryan","startTime":2050.105,"endTime":2050.345,"body":"in"},{"speaker":"Ryan","startTime":2050.417,"endTime":2050.957,"body":"probably"},{"speaker":"Ryan","startTime":2051.017,"endTime":2051.197,"body":"in"},{"speaker":"Ryan","startTime":2051.202,"endTime":2051.407,"body":"high"},{"speaker":"Ryan","startTime":2051.407,"endTime":2051.797,"body":"school."},{"speaker":"Ryan","startTime":2051.797,"endTime":2052.047,"body":"But"},{"speaker":"Ryan","startTime":2052.223,"endTime":2052.331,"body":"I"},{"speaker":"Ryan","startTime":2052.331,"endTime":2052.691,"body":"wanted"},{"speaker":"Ryan","startTime":2052.691,"endTime":2052.841,"body":"a"},{"speaker":"Ryan","startTime":2052.841,"endTime":2053.411,"body":"skydive,"},{"speaker":"Evan Hoffman","startTime":2053.455,"endTime":2053.63,"body":"something"},{"speaker":"Evan Hoffman","startTime":2053.63,"endTime":2053.87,"body":"to"},{"speaker":"Evan Hoffman","startTime":2053.87,"endTime":2054.03,"body":"call"},{"speaker":"Evan Hoffman","startTime":2054.03,"endTime":2054.31,"body":"with"},{"speaker":"Evan Hoffman","startTime":2054.31,"endTime":2054.57,"body":"Thaddeus."},{"speaker":"Evan Hoffman","startTime":2054.59,"endTime":2054.8,"body":"Then"},{"speaker":"Evan Hoffman","startTime":2054.8,"endTime":2054.92,"body":"in"},{"speaker":"Evan Hoffman","startTime":2054.92,"endTime":2055.22,"body":"terms"},{"speaker":"Evan Hoffman","startTime":2055.22,"endTime":2055.31,"body":"of"},{"speaker":"Evan Hoffman","startTime":2057.62,"endTime":2057.86,"body":"young"},{"speaker":"Evan Hoffman","startTime":2057.86,"endTime":2057.98,"body":"in"},{"speaker":"Evan Hoffman","startTime":2057.98,"endTime":2058.37,"body":"life,"},{"speaker":"Thaddeus Tondu","startTime":2058.73,"endTime":2059.09,"body":"My"},{"speaker":"Thaddeus Tondu","startTime":2059.09,"endTime":2059.48,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":2059.48,"endTime":2059.78,"body":"ever"},{"speaker":"Thaddeus Tondu","startTime":2059.78,"endTime":2060.2,"body":"experience"},{"speaker":"Thaddeus Tondu","startTime":2060.2,"endTime":2060.35,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2060.355,"endTime":2060.44,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":2060.44,"endTime":2060.8,"body":"airplane,"},{"speaker":"Thaddeus Tondu","startTime":2060.8,"endTime":2060.86,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2060.86,"endTime":2060.98,"body":"was"},{"speaker":"Thaddeus Tondu","startTime":2060.98,"endTime":2061.46,"body":"19"},{"speaker":"Thaddeus Tondu","startTime":2061.46,"endTime":2061.64,"body":"years"},{"speaker":"Thaddeus Tondu","startTime":2061.645,"endTime":2061.91,"body":"old,"},{"speaker":"Thaddeus Tondu","startTime":2061.91,"endTime":2062.03,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2062.03,"endTime":2062.15,"body":"then"},{"speaker":"Thaddeus Tondu","startTime":2062.15,"endTime":2062.21,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2062.21,"endTime":2062.51,"body":"jumped"},{"speaker":"Thaddeus Tondu","startTime":2062.515,"endTime":2062.63,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":2062.63,"endTime":2062.75,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2062.75,"endTime":2062.96,"body":"it."},{"speaker":"Thaddeus Tondu","startTime":2062.96,"endTime":2063.44,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":2063.651,"endTime":2063.882,"body":"there's,"},{"speaker":"Thaddeus Tondu","startTime":2063.887,"endTime":2063.972,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2063.972,"endTime":2064.212,"body":"fun"},{"speaker":"Thaddeus Tondu","startTime":2064.212,"endTime":2064.632,"body":"fact."},{"speaker":"Thaddeus Tondu","startTime":2064.632,"endTime":2064.842,"body":"Yeah."},{"speaker":"Thaddeus Tondu","startTime":2064.842,"endTime":2064.962,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2064.962,"endTime":2065.142,"body":"went"},{"speaker":"Thaddeus Tondu","startTime":2065.142,"endTime":2065.652,"body":"skydiving"},{"speaker":"Thaddeus Tondu","startTime":2065.652,"endTime":2065.772,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":2065.777,"endTime":2065.832,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2065.832,"endTime":2065.922,"body":"was"},{"speaker":"Thaddeus Tondu","startTime":2065.922,"endTime":2066.372,"body":"19."},{"speaker":"Thaddeus Tondu","startTime":2066.377,"endTime":2066.672,"body":"First,"},{"speaker":"Thaddeus Tondu","startTime":2066.672,"endTime":2066.912,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":2066.912,"endTime":2067.092,"body":"time"},{"speaker":"Thaddeus Tondu","startTime":2067.092,"endTime":2067.272,"body":"ever"},{"speaker":"Thaddeus Tondu","startTime":2067.277,"endTime":2067.422,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2067.422,"endTime":2067.512,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":2067.512,"endTime":2068.022,"body":"airplane,"},{"speaker":"Thaddeus Tondu","startTime":2068.082,"endTime":2068.322,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2068.322,"endTime":2068.382,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2068.412,"endTime":2068.532,"body":"was"},{"speaker":"Thaddeus Tondu","startTime":2068.532,"endTime":2068.682,"body":"like,"},{"speaker":"Thaddeus Tondu","startTime":2068.892,"endTime":2068.952,"body":"all"},{"speaker":"Thaddeus Tondu","startTime":2068.952,"endTime":2069.072,"body":"let's"},{"speaker":"Thaddeus Tondu","startTime":2069.072,"endTime":2069.192,"body":"go"},{"speaker":"Thaddeus Tondu","startTime":2069.192,"endTime":2069.762,"body":"skydiving,"},{"speaker":"Thaddeus Tondu","startTime":2069.762,"endTime":2069.852,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2069.852,"endTime":2070.092,"body":"jumped"},{"speaker":"Thaddeus Tondu","startTime":2070.092,"endTime":2070.242,"body":"onto"},{"speaker":"Thaddeus Tondu","startTime":2070.242,"endTime":2070.392,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2070.392,"endTime":2070.812,"body":"perfectly"},{"speaker":"Thaddeus Tondu","startTime":2070.812,"endTime":2070.962,"body":"good"},{"speaker":"Thaddeus Tondu","startTime":2070.962,"endTime":2071.352,"body":"airplane."},{"speaker":"Thaddeus Tondu","startTime":2071.352,"endTime":2071.634,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":2071.67,"endTime":2071.83,"body":"it,"},{"speaker":"Thaddeus Tondu","startTime":2072.28,"endTime":2072.37,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2072.37,"endTime":2072.46,"body":"I've"},{"speaker":"Thaddeus Tondu","startTime":2072.46,"endTime":2072.61,"body":"done"},{"speaker":"Thaddeus Tondu","startTime":2072.61,"endTime":2072.73,"body":"it."},{"speaker":"Thaddeus Tondu","startTime":2072.73,"endTime":2072.88,"body":"I've"},{"speaker":"Thaddeus Tondu","startTime":2072.88,"endTime":2073.03,"body":"done"},{"speaker":"Thaddeus Tondu","startTime":2073.03,"endTime":2073.09,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2073.09,"endTime":2073.36,"body":"another"},{"speaker":"Thaddeus Tondu","startTime":2073.36,"endTime":2073.6,"body":"time"},{"speaker":"Thaddeus Tondu","startTime":2073.6,"endTime":2073.84,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":2073.84,"endTime":2074.11,"body":"that,"},{"speaker":"Thaddeus Tondu","startTime":2074.11,"endTime":2074.29,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2074.29,"endTime":2074.44,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2074.44,"endTime":2074.59,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":2074.59,"endTime":2074.65,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":2074.65,"endTime":2075.22,"body":"absolute"},{"speaker":"Thaddeus Tondu","startTime":2075.22,"endTime":2075.64,"body":"rush"},{"speaker":"Thaddeus Tondu","startTime":2075.64,"endTime":2075.73,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2075.73,"endTime":2075.82,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2075.825,"endTime":2075.97,"body":"will"},{"speaker":"Thaddeus Tondu","startTime":2075.97,"endTime":2076.15,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2076.15,"endTime":2076.24,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2076.245,"endTime":2076.57,"body":"again."},{"speaker":"Thaddeus Tondu","startTime":2076.704,"endTime":2076.92,"body":"It's"},{"speaker":"Thaddeus Tondu","startTime":2076.92,"endTime":2077.34,"body":"crazy."},{"speaker":"Thaddeus Tondu","startTime":2077.4,"endTime":2077.61,"body":"It's"},{"speaker":"Thaddeus Tondu","startTime":2077.61,"endTime":2078.03,"body":"wild."},{"speaker":"Ryan","startTime":2078.42,"endTime":2078.48,"body":"I'm"},{"speaker":"Ryan","startTime":2078.48,"endTime":2078.6,"body":"gonna"},{"speaker":"Ryan","startTime":2078.6,"endTime":2078.69,"body":"have"},{"speaker":"Ryan","startTime":2078.82,"endTime":2079.17,"body":"to"},{"speaker":"Ryan","startTime":2079.17,"endTime":2079.171,"body":"check"},{"speaker":"Ryan","startTime":2079.176,"endTime":2079.23,"body":"it"},{"speaker":"Ryan","startTime":2079.23,"endTime":2079.44,"body":"off"},{"speaker":"Ryan","startTime":2079.44,"endTime":2079.53,"body":"the"},{"speaker":"Ryan","startTime":2079.535,"endTime":2079.83,"body":"list"},{"speaker":"Ryan","startTime":2079.83,"endTime":2079.95,"body":"at"},{"speaker":"Ryan","startTime":2079.95,"endTime":2080.45,"body":"some"},{"speaker":"Thaddeus Tondu","startTime":2080.77,"endTime":2081.04,"body":"Yeah,"},{"speaker":"Thaddeus Tondu","startTime":2081.045,"endTime":2081.296,"body":"absolutely."},{"speaker":"Thaddeus Tondu","startTime":2081.656,"endTime":2081.86,"body":"But,"},{"speaker":"Thaddeus Tondu","startTime":2081.86,"endTime":2082.13,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":2082.15,"endTime":2082.33,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2082.33,"endTime":2082.42,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2082.42,"endTime":2082.87,"body":"tandem."},{"speaker":"Thaddeus Tondu","startTime":2082.87,"endTime":2082.99,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2082.99,"endTime":2083.14,"body":"mean,"},{"speaker":"Thaddeus Tondu","startTime":2083.14,"endTime":2083.23,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2083.23,"endTime":2083.56,"body":"tandem"},{"speaker":"Thaddeus Tondu","startTime":2083.56,"endTime":2083.68,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":2083.68,"endTime":2084.13,"body":"okay."},{"speaker":"Thaddeus Tondu","startTime":2084.298,"endTime":2084.688,"body":"But"},{"speaker":"Thaddeus Tondu","startTime":2084.778,"endTime":2085.018,"body":"the,"},{"speaker":"Thaddeus Tondu","startTime":2085.318,"endTime":2085.528,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":2085.528,"endTime":2085.648,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2085.648,"endTime":2085.978,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":2085.978,"endTime":2086.188,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2086.188,"endTime":2086.395,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2086.477,"endTime":2087.017,"body":"solo,"},{"speaker":"Thaddeus Tondu","startTime":2087.017,"endTime":2087.137,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2087.137,"endTime":2087.407,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":2087.407,"endTime":2087.587,"body":"time"},{"speaker":"Thaddeus Tondu","startTime":2087.587,"endTime":2087.677,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2087.677,"endTime":2087.797,"body":"go"},{"speaker":"Thaddeus Tondu","startTime":2087.797,"endTime":2087.887,"body":"up"},{"speaker":"Thaddeus Tondu","startTime":2087.887,"endTime":2087.977,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2087.977,"endTime":2088.127,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":2088.127,"endTime":2088.727,"body":"3,500"},{"speaker":"Thaddeus Tondu","startTime":2088.727,"endTime":2089.027,"body":"feet"},{"speaker":"Thaddeus Tondu","startTime":2089.027,"endTime":2089.117,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2089.122,"endTime":2089.207,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":2089.207,"endTime":2089.507,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":2089.507,"endTime":2089.957,"body":"basically"},{"speaker":"Thaddeus Tondu","startTime":2089.962,"endTime":2090.077,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2090.077,"endTime":2090.287,"body":"jump"},{"speaker":"Thaddeus Tondu","startTime":2090.287,"endTime":2090.407,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":2090.407,"endTime":2090.527,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2090.527,"endTime":2090.617,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2090.622,"endTime":2091.157,"body":"airplane"},{"speaker":"Thaddeus Tondu","startTime":2091.157,"endTime":2091.277,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2091.277,"endTime":2091.397,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":2091.397,"endTime":2091.577,"body":"shoot"},{"speaker":"Thaddeus Tondu","startTime":2091.582,"endTime":2092.057,"body":"automatically"},{"speaker":"Thaddeus Tondu","startTime":2092.057,"endTime":2092.477,"body":"opens."},{"speaker":"Thaddeus Tondu","startTime":2092.897,"endTime":2093.047,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":2093.047,"endTime":2093.167,"body":"then"},{"speaker":"Thaddeus Tondu","startTime":2093.167,"endTime":2093.257,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":2093.257,"endTime":2093.317,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2093.317,"endTime":2093.467,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2093.467,"endTime":2093.527,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2093.527,"endTime":2093.587,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2093.587,"endTime":2094.127,"body":"second"},{"speaker":"Thaddeus Tondu","startTime":2094.127,"endTime":2094.547,"body":"time,"},{"speaker":"Thaddeus Tondu","startTime":2094.547,"endTime":2094.637,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2094.637,"endTime":2094.757,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":2094.757,"endTime":2094.997,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":2095.002,"endTime":2095.147,"body":"go"},{"speaker":"Thaddeus Tondu","startTime":2095.147,"endTime":2095.357,"body":"through"},{"speaker":"Thaddeus Tondu","startTime":2095.357,"endTime":2095.567,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":2095.567,"endTime":2095.657,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2095.657,"endTime":2096.257,"body":"course."},{"speaker":"Thaddeus Tondu","startTime":2096.437,"endTime":2096.467,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2096.467,"endTime":2096.557,"body":"mean,"},{"speaker":"Thaddeus Tondu","startTime":2096.557,"endTime":2096.617,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2096.622,"endTime":2096.797,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":2096.797,"endTime":2096.977,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":2096.977,"endTime":2097.097,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2097.102,"endTime":2097.187,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2097.187,"endTime":2097.307,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2097.307,"endTime":2097.607,"body":"course,"},{"speaker":"Thaddeus Tondu","startTime":2097.612,"endTime":2097.727,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":2097.727,"endTime":2097.877,"body":"you'd"},{"speaker":"Thaddeus Tondu","startTime":2097.877,"endTime":2098.117,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":2098.117,"endTime":2098.237,"body":"go"},{"speaker":"Thaddeus Tondu","startTime":2098.237,"endTime":2098.387,"body":"up"},{"speaker":"Thaddeus Tondu","startTime":2098.387,"endTime":2098.507,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2098.507,"endTime":2098.627,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2098.627,"endTime":2098.867,"body":"jump"},{"speaker":"Thaddeus Tondu","startTime":2098.872,"endTime":2098.987,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":2098.987,"endTime":2099.077,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2099.077,"endTime":2099.137,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2099.137,"endTime":2099.257,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2099.257,"endTime":2099.617,"body":"everything"},{"speaker":"Thaddeus Tondu","startTime":2099.617,"endTime":2099.797,"body":"by"},{"speaker":"Thaddeus Tondu","startTime":2099.797,"endTime":2100.367,"body":"yourself."},{"speaker":"Thaddeus Tondu","startTime":2100.547,"endTime":2100.667,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":2100.667,"endTime":2100.787,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":2100.787,"endTime":2100.937,"body":"yeah,"},{"speaker":"Thaddeus Tondu","startTime":2100.937,"endTime":2101.087,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":2101.087,"endTime":2101.417,"body":"checking"},{"speaker":"Thaddeus Tondu","startTime":2101.417,"endTime":2101.537,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":2101.537,"endTime":2101.927,"body":"gauges"},{"speaker":"Thaddeus Tondu","startTime":2101.927,"endTime":2102.047,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2102.047,"endTime":2102.227,"body":"your,"},{"speaker":"Thaddeus Tondu","startTime":2102.287,"endTime":2102.497,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2102.497,"endTime":2102.917,"body":"everything."},{"speaker":"Thaddeus Tondu","startTime":2102.917,"endTime":2103.007,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":2103.007,"endTime":2103.127,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":2103.127,"endTime":2103.307,"body":"not"},{"speaker":"Thaddeus Tondu","startTime":2103.307,"endTime":2103.517,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":2103.817,"endTime":2104.207,"body":"fully"},{"speaker":"Thaddeus Tondu","startTime":2104.207,"endTime":2104.687,"body":"immersed"},{"speaker":"Thaddeus Tondu","startTime":2104.687,"endTime":2104.807,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":2104.807,"endTime":2104.927,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2104.927,"endTime":2105.827,"body":"experience"},{"speaker":"Thaddeus Tondu","startTime":2106.335,"endTime":2106.517,"body":"as"},{"speaker":"Thaddeus Tondu","startTime":2106.517,"endTime":2106.727,"body":"much"},{"speaker":"Thaddeus Tondu","startTime":2106.727,"endTime":2106.877,"body":"as"},{"speaker":"Thaddeus Tondu","startTime":2106.877,"endTime":2106.997,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":2107.002,"endTime":2107.117,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2107.117,"endTime":2107.447,"body":"were"},{"speaker":"Thaddeus Tondu","startTime":2107.447,"endTime":2107.567,"body":"go"},{"speaker":"Thaddeus Tondu","startTime":2107.567,"endTime":2108.017,"body":"tandem,"},{"speaker":"Thaddeus Tondu","startTime":2108.017,"endTime":2108.287,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":2108.647,"endTime":2108.947,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":2108.947,"endTime":2109.097,"body":"then"},{"speaker":"Thaddeus Tondu","startTime":2109.097,"endTime":2109.217,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":2109.217,"endTime":2109.637,"body":"solo."},{"speaker":"Thaddeus Tondu","startTime":2109.757,"endTime":2110.087,"body":"Right?"},{"speaker":"Thaddeus Tondu","startTime":2110.117,"endTime":2110.537,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":2110.687,"endTime":2110.897,"body":"way"},{"speaker":"Thaddeus Tondu","startTime":2110.897,"endTime":2111.197,"body":"better."},{"speaker":"Evan Hoffman","startTime":2111.497,"endTime":2111.987,"body":"Yeah."},{"speaker":"Evan Hoffman","startTime":2112.175,"endTime":2112.505,"body":"So,"},{"speaker":"Evan Hoffman","startTime":2112.625,"endTime":2113.015,"body":"Robert,"},{"speaker":"Evan Hoffman","startTime":2113.015,"endTime":2113.105,"body":"we"},{"speaker":"Evan Hoffman","startTime":2113.105,"endTime":2113.255,"body":"got"},{"speaker":"Evan Hoffman","startTime":2113.255,"endTime":2113.405,"body":"three"},{"speaker":"Evan Hoffman","startTime":2113.405,"endTime":2113.795,"body":"questions"},{"speaker":"Evan Hoffman","startTime":2113.795,"endTime":2113.885,"body":"for"},{"speaker":"Evan Hoffman","startTime":2113.89,"endTime":2114.065,"body":"you"},{"speaker":"Evan Hoffman","startTime":2114.065,"endTime":2114.185,"body":"and"},{"speaker":"Evan Hoffman","startTime":2114.185,"endTime":2114.335,"body":"there"},{"speaker":"Evan Hoffman","startTime":2114.605,"endTime":2115.055,"body":"very"},{"speaker":"Evan Hoffman","startTime":2115.055,"endTime":2115.445,"body":"different"},{"speaker":"Evan Hoffman","startTime":2115.445,"endTime":2115.775,"body":"than"},{"speaker":"Evan Hoffman","startTime":2116.135,"endTime":2116.285,"body":"than"},{"speaker":"Evan Hoffman","startTime":2116.285,"endTime":2116.645,"body":"Ryan."},{"speaker":"Evan Hoffman","startTime":2116.645,"endTime":2116.825,"body":"So"},{"speaker":"Evan Hoffman","startTime":2116.825,"endTime":2116.945,"body":"you"},{"speaker":"Evan Hoffman","startTime":2116.945,"endTime":2117.065,"body":"get"},{"speaker":"Evan Hoffman","startTime":2117.065,"endTime":2117.125,"body":"to"},{"speaker":"Evan Hoffman","startTime":2117.125,"endTime":2117.305,"body":"pick"},{"speaker":"Evan Hoffman","startTime":2117.305,"endTime":2117.475,"body":"2,"},{"speaker":"Evan Hoffman","startTime":2117.475,"endTime":2117.645,"body":"1,"},{"speaker":"Evan Hoffman","startTime":2117.645,"endTime":2117.815,"body":"2"},{"speaker":"Evan Hoffman","startTime":2117.815,"endTime":2117.875,"body":"or"},{"speaker":"Evan Hoffman","startTime":2117.875,"endTime":2118.085,"body":"three"},{"speaker":"Evan Hoffman","startTime":2118.235,"endTime":2118.325,"body":"five."},{"speaker":"Robert","startTime":2118.325,"endTime":2118.565,"body":"Number"},{"speaker":"Robert","startTime":2118.565,"endTime":2119.075,"body":"three,"},{"speaker":"Robert","startTime":2119.113,"endTime":2119.293,"body":"what's"},{"speaker":"Robert","startTime":2119.293,"endTime":2119.353,"body":"the"},{"speaker":"Robert","startTime":2119.353,"endTime":2119.653,"body":"worst"},{"speaker":"Robert","startTime":2119.653,"endTime":2119.923,"body":"job"},{"speaker":"Robert","startTime":2119.923,"endTime":2120.013,"body":"you"},{"speaker":"Robert","startTime":2120.018,"endTime":2120.163,"body":"ever"},{"speaker":"Robert","startTime":2120.163,"endTime":2120.463,"body":"had?"},{"speaker":"Robert","startTime":2120.593,"endTime":2120.773,"body":"Oh"},{"speaker":"Robert","startTime":2120.773,"endTime":2120.983,"body":"my"},{"speaker":"Robert","startTime":2120.983,"endTime":2121.343,"body":"God."},{"speaker":"Robert","startTime":2121.343,"endTime":2121.463,"body":"Well,"},{"speaker":"Robert","startTime":2121.463,"endTime":2121.523,"body":"I"},{"speaker":"Robert","startTime":2121.523,"endTime":2121.763,"body":"guess"},{"speaker":"Robert","startTime":2121.763,"endTime":2122.183,"body":"somebody,"},{"speaker":"Robert","startTime":2122.183,"endTime":2122.333,"body":"when"},{"speaker":"Robert","startTime":2122.333,"endTime":2122.423,"body":"the"},{"speaker":"Robert","startTime":2122.423,"endTime":2122.813,"body":"circus"},{"speaker":"Robert","startTime":2122.813,"endTime":2123.143,"body":"comes"},{"speaker":"Robert","startTime":2123.143,"endTime":2123.263,"body":"to"},{"speaker":"Robert","startTime":2123.263,"endTime":2123.683,"body":"town,"},{"speaker":"Robert","startTime":2123.683,"endTime":2124.043,"body":"somebody"},{"speaker":"Robert","startTime":2124.043,"endTime":2124.313,"body":"has"},{"speaker":"Robert","startTime":2124.313,"endTime":2124.433,"body":"to"},{"speaker":"Robert","startTime":2124.433,"endTime":2124.763,"body":"clean"},{"speaker":"Robert","startTime":2124.763,"endTime":2124.943,"body":"up"},{"speaker":"Robert","startTime":2124.943,"endTime":2125.423,"body":"after"},{"speaker":"Robert","startTime":2125.423,"endTime":2125.613,"body":"it,"},{"speaker":"Robert","startTime":2125.744,"endTime":2126.094,"body":"so,"},{"speaker":"Robert","startTime":2126.15,"endTime":2126.36,"body":"I,"},{"speaker":"Robert","startTime":2126.36,"endTime":2126.57,"body":"think"},{"speaker":"Robert","startTime":2126.57,"endTime":2126.69,"body":"the"},{"speaker":"Robert","startTime":2126.69,"endTime":2126.99,"body":"worst"},{"speaker":"Robert","startTime":2126.995,"endTime":2127.26,"body":"job"},{"speaker":"Robert","startTime":2127.265,"endTime":2127.38,"body":"I"},{"speaker":"Robert","startTime":2127.38,"endTime":2127.56,"body":"ever"},{"speaker":"Robert","startTime":2127.56,"endTime":2127.83,"body":"had"},{"speaker":"Robert","startTime":2127.83,"endTime":2128.01,"body":"when"},{"speaker":"Robert","startTime":2128.015,"endTime":2128.16,"body":"it"},{"speaker":"Robert","startTime":2128.16,"endTime":2128.46,"body":"was"},{"speaker":"Robert","startTime":2128.46,"endTime":2129.06,"body":"probably"},{"speaker":"Robert","startTime":2129.06,"endTime":2129.27,"body":"when"},{"speaker":"Robert","startTime":2129.27,"endTime":2129.36,"body":"I"},{"speaker":"Robert","startTime":2129.36,"endTime":2129.63,"body":"was"},{"speaker":"Robert","startTime":2129.635,"endTime":2129.69,"body":"a"},{"speaker":"Robert","startTime":2129.69,"endTime":2130.17,"body":"kid,"},{"speaker":"Robert","startTime":2130.5,"endTime":2130.59,"body":"I"},{"speaker":"Robert","startTime":2130.595,"endTime":2130.77,"body":"was"},{"speaker":"Robert","startTime":2130.77,"endTime":2131.07,"body":"raised"},{"speaker":"Robert","startTime":2131.07,"endTime":2131.19,"body":"on"},{"speaker":"Robert","startTime":2131.19,"endTime":2131.22,"body":"a"},{"speaker":"Robert","startTime":2131.225,"endTime":2131.88,"body":"ranch"},{"speaker":"Robert","startTime":2131.94,"endTime":2132.42,"body":"and"},{"speaker":"Robert","startTime":2132.566,"endTime":2132.744,"body":"The"},{"speaker":"Robert","startTime":2132.744,"endTime":2133.014,"body":"worst"},{"speaker":"Robert","startTime":2133.014,"endTime":2133.284,"body":"job"},{"speaker":"Robert","startTime":2133.284,"endTime":2133.404,"body":"you"},{"speaker":"Robert","startTime":2133.404,"endTime":2133.584,"body":"could"},{"speaker":"Robert","startTime":2133.584,"endTime":2133.794,"body":"ever"},{"speaker":"Robert","startTime":2133.794,"endTime":2134.184,"body":"have"},{"speaker":"Robert","startTime":2134.184,"endTime":2134.484,"body":"is"},{"speaker":"Robert","startTime":2134.484,"endTime":2135.024,"body":"cleaning"},{"speaker":"Robert","startTime":2135.024,"endTime":2135.744,"body":"stalls."},{"speaker":"Robert","startTime":2135.744,"endTime":2135.834,"body":"I"},{"speaker":"Robert","startTime":2135.834,"endTime":2135.984,"body":"don't"},{"speaker":"Robert","startTime":2135.984,"endTime":2136.194,"body":"care"},{"speaker":"Robert","startTime":2136.194,"endTime":2136.344,"body":"what"},{"speaker":"Robert","startTime":2136.344,"endTime":2136.824,"body":"anybody"},{"speaker":"Robert","startTime":2136.824,"endTime":2137.394,"body":"says."},{"speaker":"Robert","startTime":2137.724,"endTime":2138.024,"body":"It's"},{"speaker":"Robert","startTime":2138.024,"endTime":2138.234,"body":"just"},{"speaker":"Robert","startTime":2138.234,"endTime":2138.534,"body":"like"},{"speaker":"Robert","startTime":2138.534,"endTime":2138.684,"body":"we"},{"speaker":"Robert","startTime":2138.684,"endTime":2139.074,"body":"had"},{"speaker":"Robert","startTime":2139.074,"endTime":2140.064,"body":"110"},{"speaker":"Robert","startTime":2140.064,"endTime":2140.694,"body":"stalls"},{"speaker":"Robert","startTime":2140.694,"endTime":2140.784,"body":"that"},{"speaker":"Robert","startTime":2140.784,"endTime":2140.934,"body":"we"},{"speaker":"Robert","startTime":2140.934,"endTime":2141.114,"body":"had"},{"speaker":"Robert","startTime":2141.114,"endTime":2141.204,"body":"to"},{"speaker":"Robert","startTime":2141.204,"endTime":2141.774,"body":"clean"},{"speaker":"Robert","startTime":2142.164,"endTime":2142.566,"body":"and"},{"speaker":"Robert","startTime":2142.566,"endTime":2142.776,"body":"my"},{"speaker":"Robert","startTime":2142.776,"endTime":2143.376,"body":"brother"},{"speaker":"Robert","startTime":2143.376,"endTime":2143.586,"body":"and"},{"speaker":"Robert","startTime":2143.591,"endTime":2143.976,"body":"I,"},{"speaker":"Robert","startTime":2143.981,"endTime":2144.156,"body":"and"},{"speaker":"Robert","startTime":2144.156,"endTime":2144.336,"body":"then"},{"speaker":"Robert","startTime":2144.336,"endTime":2144.486,"body":"we"},{"speaker":"Robert","startTime":2144.486,"endTime":2144.666,"body":"had"},{"speaker":"Robert","startTime":2144.666,"endTime":2144.696,"body":"a"},{"speaker":"Robert","startTime":2144.696,"endTime":2144.966,"body":"couple"},{"speaker":"Robert","startTime":2144.966,"endTime":2145.296,"body":"ranch"},{"speaker":"Robert","startTime":2145.296,"endTime":2145.626,"body":"hands,"},{"speaker":"Robert","startTime":2145.626,"endTime":2145.776,"body":"but"},{"speaker":"Robert","startTime":2145.776,"endTime":2145.926,"body":"they"},{"speaker":"Robert","startTime":2145.926,"endTime":2146.136,"body":"would"},{"speaker":"Robert","startTime":2146.136,"endTime":2146.646,"body":"always"},{"speaker":"Robert","startTime":2146.651,"endTime":2146.946,"body":"make"},{"speaker":"Robert","startTime":2147.036,"endTime":2147.576,"body":"us"},{"speaker":"Robert","startTime":2147.936,"endTime":2148.176,"body":"do"},{"speaker":"Robert","startTime":2148.176,"endTime":2148.596,"body":"these"},{"speaker":"Robert","startTime":2148.656,"endTime":2149.286,"body":"just"},{"speaker":"Robert","startTime":2149.346,"endTime":2150.336,"body":"unbelievable."},{"speaker":"Robert","startTime":2150.336,"endTime":2150.456,"body":"I"},{"speaker":"Robert","startTime":2150.456,"endTime":2150.696,"body":"mean,"},{"speaker":"Robert","startTime":2150.696,"endTime":2150.846,"body":"it"},{"speaker":"Robert","startTime":2150.851,"endTime":2151.086,"body":"was"},{"speaker":"Robert","startTime":2151.086,"endTime":2151.536,"body":"just,"},{"speaker":"Robert","startTime":2151.656,"endTime":2152.136,"body":"yeah,"},{"speaker":"Robert","startTime":2152.346,"endTime":2152.676,"body":"it's"},{"speaker":"Robert","startTime":2152.676,"endTime":2152.856,"body":"as"},{"speaker":"Robert","startTime":2152.856,"endTime":2153.456,"body":"organic"},{"speaker":"Robert","startTime":2153.456,"endTime":2153.606,"body":"as"},{"speaker":"Robert","startTime":2153.606,"endTime":2153.726,"body":"you"},{"speaker":"Robert","startTime":2153.726,"endTime":2153.876,"body":"can"},{"speaker":"Robert","startTime":2153.876,"endTime":2154.116,"body":"both"},{"speaker":"Robert","startTime":2154.416,"endTime":2154.866,"body":"imagine"},{"speaker":"Robert","startTime":2154.866,"endTime":2154.956,"body":"that."},{"speaker":"Robert","startTime":2154.956,"endTime":2155.046,"body":"Like"},{"speaker":"Robert","startTime":2155.276,"endTime":2155.356,"body":"a"},{"speaker":"Robert","startTime":2156.256,"endTime":2156.526,"body":"shitty"},{"speaker":"Robert","startTime":2156.576,"endTime":2157.036,"body":"job."},{"speaker":"Thaddeus Tondu","startTime":2158.936,"endTime":2159.246,"body":"It"},{"speaker":"Thaddeus Tondu","startTime":2160.226,"endTime":2160.576,"body":"sounds"},{"speaker":"Thaddeus Tondu","startTime":2160.596,"endTime":2160.776,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":2160.776,"endTime":2160.806,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2160.806,"endTime":2161.196,"body":"shitty"},{"speaker":"Thaddeus Tondu","startTime":2161.196,"endTime":2161.646,"body":"job."},{"speaker":"Thaddeus Tondu","startTime":2162.186,"endTime":2162.516,"body":"Oh,"},{"speaker":"Thaddeus Tondu","startTime":2162.516,"endTime":2162.696,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2162.696,"endTime":2162.906,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":2162.906,"endTime":2163.146,"body":"brings"},{"speaker":"Thaddeus Tondu","startTime":2163.151,"endTime":2163.536,"body":"back,"},{"speaker":"Thaddeus Tondu","startTime":2163.536,"endTime":2163.716,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2163.716,"endTime":2164.016,"body":"brings"},{"speaker":"Thaddeus Tondu","startTime":2164.021,"endTime":2164.886,"body":"flashbacks."},{"speaker":"Thaddeus Tondu","startTime":2165.126,"endTime":2165.476,"body":"Oh,"},{"speaker":"Thaddeus Tondu","startTime":2165.476,"endTime":2165.636,"body":"my."},{"speaker":"Thaddeus Tondu","startTime":2167.546,"endTime":2168.156,"body":"Worked"},{"speaker":"Thaddeus Tondu","startTime":2168.216,"endTime":2168.336,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2168.341,"endTime":2168.426,"body":"a,"},{"speaker":"Thaddeus Tondu","startTime":2168.426,"endTime":2168.516,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2168.516,"endTime":2168.726,"body":"worked"},{"speaker":"Thaddeus Tondu","startTime":2168.726,"endTime":2168.846,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2168.846,"endTime":2168.906,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2168.906,"endTime":2169.146,"body":"feed"},{"speaker":"Thaddeus Tondu","startTime":2169.146,"endTime":2169.386,"body":"lot"},{"speaker":"Thaddeus Tondu","startTime":2169.626,"endTime":2169.926,"body":"in,"},{"speaker":"Thaddeus Tondu","startTime":2169.926,"endTime":2170.076,"body":"high"},{"speaker":"Thaddeus Tondu","startTime":2170.196,"endTime":2170.496,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":2170.496,"endTime":2170.736,"body":"grade"},{"speaker":"Thaddeus Tondu","startTime":2170.886,"endTime":2171.126,"body":"between"},{"speaker":"Thaddeus Tondu","startTime":2171.126,"endTime":2171.306,"body":"grade"},{"speaker":"Thaddeus Tondu","startTime":2171.306,"endTime":2171.576,"body":"12"},{"speaker":"Thaddeus Tondu","startTime":2171.576,"endTime":2171.696,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2171.696,"endTime":2171.876,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":2171.876,"endTime":2171.966,"body":"year"},{"speaker":"Thaddeus Tondu","startTime":2171.966,"endTime":2172.446,"body":"university"},{"speaker":"Thaddeus Tondu","startTime":2172.446,"endTime":2172.656,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":2172.656,"endTime":2172.716,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2172.716,"endTime":2173.256,"body":"graduated"},{"speaker":"Thaddeus Tondu","startTime":2173.256,"endTime":2173.406,"body":"high"},{"speaker":"Thaddeus Tondu","startTime":2173.406,"endTime":2173.826,"body":"school"},{"speaker":"Thaddeus Tondu","startTime":2173.886,"endTime":2174.546,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2174.636,"endTime":2174.816,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2174.821,"endTime":2175.146,"body":"was"},{"speaker":"Thaddeus Tondu","startTime":2175.146,"endTime":2175.656,"body":"35"},{"speaker":"Thaddeus Tondu","startTime":2175.656,"endTime":2176.016,"body":"degrees"},{"speaker":"Thaddeus Tondu","startTime":2176.016,"endTime":2176.106,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":2176.111,"endTime":2176.406,"body":"sunny"},{"speaker":"Thaddeus Tondu","startTime":2176.406,"endTime":2177.006,"body":"Celsius."},{"speaker":"Thaddeus Tondu","startTime":2177.306,"endTime":2177.516,"body":"So."},{"speaker":"Thaddeus Tondu","startTime":2178.101,"endTime":2178.431,"body":"Like,"},{"speaker":"Thaddeus Tondu","startTime":2178.431,"endTime":2178.521,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2178.521,"endTime":2178.641,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":2178.641,"endTime":2178.881,"body":"know,"},{"speaker":"Thaddeus Tondu","startTime":2178.881,"endTime":2179.346,"body":"85"},{"speaker":"Thaddeus Tondu","startTime":2179.346,"endTime":2179.811,"body":"90"},{"speaker":"Thaddeus Tondu","startTime":2180.141,"endTime":2180.681,"body":"Fahrenheit"},{"speaker":"Thaddeus Tondu","startTime":2181.341,"endTime":2181.761,"body":"sunny"},{"speaker":"Thaddeus Tondu","startTime":2181.761,"endTime":2181.911,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2181.911,"endTime":2182.271,"body":"hot"},{"speaker":"Thaddeus Tondu","startTime":2182.271,"endTime":2182.361,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2182.361,"endTime":2182.871,"body":"sweaty."},{"speaker":"Thaddeus Tondu","startTime":2182.931,"endTime":2183.381,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":2183.381,"endTime":2183.531,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":2183.531,"endTime":2183.711,"body":"had"},{"speaker":"Thaddeus Tondu","startTime":2183.711,"endTime":2183.801,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2183.801,"endTime":2184.011,"body":"take"},{"speaker":"Thaddeus Tondu","startTime":2184.011,"endTime":2184.071,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2184.071,"endTime":2184.311,"body":"front"},{"speaker":"Thaddeus Tondu","startTime":2184.311,"endTime":2184.431,"body":"end"},{"speaker":"Thaddeus Tondu","startTime":2184.431,"endTime":2184.881,"body":"loader"},{"speaker":"Thaddeus Tondu","startTime":2184.941,"endTime":2185.391,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2185.391,"endTime":2185.691,"body":"clean"},{"speaker":"Thaddeus Tondu","startTime":2185.691,"endTime":2185.907,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":2186.285,"endTime":2186.381,"body":"the,"},{"speaker":"Thaddeus Tondu","startTime":2186.381,"endTime":2186.591,"body":"feed"},{"speaker":"Thaddeus Tondu","startTime":2186.591,"endTime":2186.916,"body":"lot"},{"speaker":"Thaddeus Tondu","startTime":2186.916,"endTime":2187.066,"body":"where,"},{"speaker":"Thaddeus Tondu","startTime":2187.066,"endTime":2187.126,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2187.126,"endTime":2187.396,"body":"cows"},{"speaker":"Thaddeus Tondu","startTime":2187.396,"endTime":2187.636,"body":"were."},{"speaker":"Thaddeus Tondu","startTime":2187.996,"endTime":2188.176,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":2188.176,"endTime":2188.686,"body":"basically"},{"speaker":"Thaddeus Tondu","startTime":2188.686,"endTime":2189.046,"body":"you,"},{"speaker":"Thaddeus Tondu","startTime":2189.051,"endTime":2189.166,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2189.166,"endTime":2189.406,"body":"scoop"},{"speaker":"Thaddeus Tondu","startTime":2189.411,"endTime":2189.496,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2189.496,"endTime":2189.556,"body":"up"},{"speaker":"Thaddeus Tondu","startTime":2189.556,"endTime":2189.646,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":2189.646,"endTime":2189.706,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2189.706,"endTime":2189.856,"body":"front"},{"speaker":"Thaddeus Tondu","startTime":2189.861,"endTime":2189.946,"body":"end"},{"speaker":"Thaddeus Tondu","startTime":2189.946,"endTime":2190.126,"body":"loader,"},{"speaker":"Thaddeus Tondu","startTime":2190.126,"endTime":2190.216,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2190.216,"endTime":2190.426,"body":"dump"},{"speaker":"Thaddeus Tondu","startTime":2190.426,"endTime":2190.486,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2190.491,"endTime":2190.696,"body":"into"},{"speaker":"Thaddeus Tondu","startTime":2190.696,"endTime":2190.786,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2190.786,"endTime":2191.116,"body":"manure"},{"speaker":"Thaddeus Tondu","startTime":2191.121,"endTime":2191.536,"body":"spreader"},{"speaker":"Thaddeus Tondu","startTime":2191.536,"endTime":2191.686,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2191.686,"endTime":2191.806,"body":"then"},{"speaker":"Thaddeus Tondu","startTime":2191.806,"endTime":2191.956,"body":"once"},{"speaker":"Thaddeus Tondu","startTime":2191.956,"endTime":2192.046,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2192.046,"endTime":2192.346,"body":"manure"},{"speaker":"Thaddeus Tondu","startTime":2192.452,"endTime":2192.812,"body":"spreader"},{"speaker":"Thaddeus Tondu","startTime":2192.812,"endTime":2192.932,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":2192.932,"endTime":2193.322,"body":"full,"},{"speaker":"Thaddeus Tondu","startTime":2193.682,"endTime":2193.802,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2193.807,"endTime":2194.162,"body":"drive"},{"speaker":"Thaddeus Tondu","startTime":2194.162,"endTime":2194.342,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":2194.342,"endTime":2194.462,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2194.467,"endTime":2194.552,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2194.582,"endTime":2194.912,"body":"field"},{"speaker":"Thaddeus Tondu","startTime":2194.912,"endTime":2195.032,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2195.032,"endTime":2195.122,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2195.127,"endTime":2195.332,"body":"turn"},{"speaker":"Thaddeus Tondu","startTime":2195.337,"endTime":2195.452,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2195.452,"endTime":2195.692,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2195.692,"endTime":2195.812,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2195.812,"endTime":2195.932,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":2195.932,"endTime":2196.352,"body":"spreading"},{"speaker":"Thaddeus Tondu","startTime":2196.357,"endTime":2196.622,"body":"Cal"},{"speaker":"Thaddeus Tondu","startTime":2196.802,"endTime":2196.892,"body":"at"},{"speaker":"Thaddeus Tondu","startTime":2196.892,"endTime":2197.162,"body":"all"},{"speaker":"Thaddeus Tondu","startTime":2197.162,"endTime":2197.342,"body":"over"},{"speaker":"Thaddeus Tondu","startTime":2197.342,"endTime":2197.432,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2197.432,"endTime":2197.822,"body":"field."},{"speaker":"Thaddeus Tondu","startTime":2198.154,"endTime":2198.184,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2198.184,"endTime":2198.424,"body":"couldn't"},{"speaker":"Thaddeus Tondu","startTime":2198.424,"endTime":2198.574,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":2198.574,"endTime":2198.724,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2198.724,"endTime":2199.054,"body":"smell"},{"speaker":"Thaddeus Tondu","startTime":2199.054,"endTime":2199.174,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":2199.174,"endTime":2199.324,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":2199.324,"endTime":2199.354,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2199.354,"endTime":2199.694,"body":"while,"},{"speaker":"Thaddeus Tondu","startTime":2199.694,"endTime":2200.524,"body":"so."},{"speaker":"Evan Hoffman","startTime":2202.384,"endTime":2202.914,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":2202.914,"endTime":2203.304,"body":"I'm"},{"speaker":"Evan Hoffman","startTime":2203.974,"endTime":2204.214,"body":"glad"},{"speaker":"Evan Hoffman","startTime":2204.219,"endTime":2204.274,"body":"you"},{"speaker":"Evan Hoffman","startTime":2204.274,"endTime":2204.454,"body":"didn't"},{"speaker":"Evan Hoffman","startTime":2204.454,"endTime":2204.604,"body":"say"},{"speaker":"Evan Hoffman","startTime":2204.604,"endTime":2204.814,"body":"best"},{"speaker":"Evan Hoffman","startTime":2204.814,"endTime":2205.084,"body":"version"},{"speaker":"Evan Hoffman","startTime":2205.089,"endTime":2205.414,"body":"media"},{"speaker":"Evan Hoffman","startTime":2205.414,"endTime":2205.684,"body":"cuz"},{"speaker":"Evan Hoffman","startTime":2206.194,"endTime":2206.374,"body":"that"},{"speaker":"Evan Hoffman","startTime":2206.374,"endTime":2206.494,"body":"was"},{"speaker":"Evan Hoffman","startTime":2206.494,"endTime":2206.524,"body":"a"},{"speaker":"Evan Hoffman","startTime":2206.764,"endTime":2207.154,"body":"riot"},{"speaker":"Evan Hoffman","startTime":2207.214,"endTime":2207.394,"body":"to"},{"speaker":"Evan Hoffman","startTime":2207.394,"endTime":2207.664,"body":"work"},{"speaker":"Evan Hoffman","startTime":2207.664,"endTime":2208.035,"body":"there."},{"speaker":"Evan Hoffman","startTime":2208.175,"endTime":2208.48,"body":"It"},{"speaker":"Evan Hoffman","startTime":2208.48,"endTime":2208.56,"body":"was"},{"speaker":"Evan Hoffman","startTime":2208.565,"endTime":2208.62,"body":"a"},{"speaker":"Evan Hoffman","startTime":2208.62,"endTime":2208.98,"body":"real"},{"speaker":"Evan Hoffman","startTime":2208.98,"endTime":2209.28,"body":"hoo"},{"speaker":"Evan Hoffman","startTime":2209.634,"endTime":2210.054,"body":"All"},{"speaker":"Evan Hoffman","startTime":2210.054,"endTime":2210.214,"body":"right."},{"speaker":"Evan Hoffman","startTime":2210.616,"endTime":2210.706,"body":"As"},{"speaker":"Evan Hoffman","startTime":2210.706,"endTime":2210.856,"body":"far"},{"speaker":"Evan Hoffman","startTime":2210.856,"endTime":2210.946,"body":"as"},{"speaker":"Evan Hoffman","startTime":2210.946,"endTime":2211.246,"body":"diving"},{"speaker":"Evan Hoffman","startTime":2211.246,"endTime":2211.486,"body":"back"},{"speaker":"Evan Hoffman","startTime":2211.486,"endTime":2211.807,"body":"in"},{"speaker":"Evan Hoffman","startTime":2211.852,"endTime":2211.972,"body":"the,"},{"speaker":"Evan Hoffman","startTime":2211.972,"endTime":2212.332,"body":"question"},{"speaker":"Evan Hoffman","startTime":2212.332,"endTime":2212.422,"body":"that"},{"speaker":"Evan Hoffman","startTime":2212.422,"endTime":2212.542,"body":"I"},{"speaker":"Evan Hoffman","startTime":2212.542,"endTime":2212.752,"body":"had,"},{"speaker":"Evan Hoffman","startTime":2212.752,"endTime":2213.082,"body":"Ryan,"},{"speaker":"Evan Hoffman","startTime":2213.082,"endTime":2213.262,"body":"for"},{"speaker":"Evan Hoffman","startTime":2213.262,"endTime":2213.712,"body":"you,"},{"speaker":"Evan Hoffman","startTime":2214.042,"endTime":2214.222,"body":"one"},{"speaker":"Evan Hoffman","startTime":2214.222,"endTime":2214.372,"body":"thing"},{"speaker":"Evan Hoffman","startTime":2214.372,"endTime":2214.492,"body":"you"},{"speaker":"Evan Hoffman","startTime":2214.492,"endTime":2214.882,"body":"mentioned"},{"speaker":"Evan Hoffman","startTime":2214.887,"endTime":2215.302,"body":"earlier"},{"speaker":"Evan Hoffman","startTime":2215.302,"endTime":2215.452,"body":"is"},{"speaker":"Evan Hoffman","startTime":2215.452,"endTime":2215.602,"body":"are"},{"speaker":"Evan Hoffman","startTime":2215.602,"endTime":2215.722,"body":"you"},{"speaker":"Evan Hoffman","startTime":2215.722,"endTime":2215.928,"body":"just"},{"speaker":"Evan Hoffman","startTime":2215.928,"endTime":2216.288,"body":"calling"},{"speaker":"Evan Hoffman","startTime":2216.288,"endTime":2216.768,"body":"people"},{"speaker":"Evan Hoffman","startTime":2216.768,"endTime":2216.918,"body":"for"},{"speaker":"Evan Hoffman","startTime":2216.918,"endTime":2217.038,"body":"the"},{"speaker":"Evan Hoffman","startTime":2217.038,"endTime":2217.218,"body":"sole"},{"speaker":"Evan Hoffman","startTime":2217.223,"endTime":2217.548,"body":"purpose"},{"speaker":"Evan Hoffman","startTime":2217.548,"endTime":2217.608,"body":"of"},{"speaker":"Evan Hoffman","startTime":2217.608,"endTime":2217.788,"body":"trying"},{"speaker":"Evan Hoffman","startTime":2217.788,"endTime":2217.878,"body":"to"},{"speaker":"Evan Hoffman","startTime":2217.883,"endTime":2218.148,"body":"sell"},{"speaker":"Evan Hoffman","startTime":2218.148,"endTime":2218.298,"body":"them"},{"speaker":"Evan Hoffman","startTime":2218.303,"endTime":2218.67,"body":"something?"},{"speaker":"Evan Hoffman","startTime":2218.776,"endTime":2218.956,"body":"Or"},{"speaker":"Evan Hoffman","startTime":2218.961,"endTime":2219.016,"body":"are"},{"speaker":"Evan Hoffman","startTime":2219.016,"endTime":2219.136,"body":"you"},{"speaker":"Evan Hoffman","startTime":2219.136,"endTime":2219.436,"body":"calling"},{"speaker":"Evan Hoffman","startTime":2219.441,"endTime":2219.976,"body":"people"},{"speaker":"Evan Hoffman","startTime":2220.036,"endTime":2220.366,"body":"for"},{"speaker":"Evan Hoffman","startTime":2220.456,"endTime":2220.516,"body":"a"},{"speaker":"Evan Hoffman","startTime":2220.516,"endTime":2220.966,"body":"variety"},{"speaker":"Evan Hoffman","startTime":2220.966,"endTime":2221.056,"body":"of"},{"speaker":"Evan Hoffman","startTime":2221.056,"endTime":2221.266,"body":"different"},{"speaker":"Evan Hoffman","startTime":2221.271,"endTime":2221.656,"body":"reasons"},{"speaker":"Evan Hoffman","startTime":2221.656,"endTime":2221.746,"body":"and"},{"speaker":"Evan Hoffman","startTime":2221.746,"endTime":2221.956,"body":"ways"},{"speaker":"Evan Hoffman","startTime":2221.956,"endTime":2222.046,"body":"to"},{"speaker":"Evan Hoffman","startTime":2222.076,"endTime":2222.226,"body":"add"},{"speaker":"Evan Hoffman","startTime":2222.226,"endTime":2222.646,"body":"value?"},{"speaker":"Evan Hoffman","startTime":2223.126,"endTime":2223.426,"body":"So"},{"speaker":"Evan Hoffman","startTime":2223.426,"endTime":2223.966,"body":"one"},{"speaker":"Evan Hoffman","startTime":2224.416,"endTime":2224.836,"body":"outbound"},{"speaker":"Evan Hoffman","startTime":2224.836,"endTime":2225.286,"body":"calling."},{"speaker":"Evan Hoffman","startTime":2226.016,"endTime":2226.171,"body":"something"},{"speaker":"Evan Hoffman","startTime":2226.171,"endTime":2226.321,"body":"that"},{"speaker":"Evan Hoffman","startTime":2226.321,"endTime":2226.651,"body":"not"},{"speaker":"Evan Hoffman","startTime":2226.651,"endTime":2226.981,"body":"many"},{"speaker":"Evan Hoffman","startTime":2226.981,"endTime":2227.371,"body":"companies"},{"speaker":"Evan Hoffman","startTime":2227.371,"endTime":2227.461,"body":"are"},{"speaker":"Evan Hoffman","startTime":2227.461,"endTime":2227.821,"body":"doing"},{"speaker":"Evan Hoffman","startTime":2227.851,"endTime":2228.151,"body":"unless"},{"speaker":"Evan Hoffman","startTime":2228.151,"endTime":2228.271,"body":"they're"},{"speaker":"Evan Hoffman","startTime":2228.271,"endTime":2228.481,"body":"trying"},{"speaker":"Evan Hoffman","startTime":2228.481,"endTime":2228.541,"body":"to"},{"speaker":"Evan Hoffman","startTime":2228.541,"endTime":2228.781,"body":"sell"},{"speaker":"Evan Hoffman","startTime":2228.781,"endTime":2229.231,"body":"something."},{"speaker":"Evan Hoffman","startTime":2229.231,"endTime":2229.711,"body":"So"},{"speaker":"Evan Hoffman","startTime":2230.101,"endTime":2230.551,"body":"what"},{"speaker":"Evan Hoffman","startTime":2230.551,"endTime":2230.641,"body":"is"},{"speaker":"Evan Hoffman","startTime":2230.641,"endTime":2230.821,"body":"it?"},{"speaker":"Evan Hoffman","startTime":2230.971,"endTime":2231.241,"body":"What"},{"speaker":"Evan Hoffman","startTime":2231.241,"endTime":2231.361,"body":"does"},{"speaker":"Evan Hoffman","startTime":2231.361,"endTime":2231.541,"body":"your"},{"speaker":"Evan Hoffman","startTime":2231.541,"endTime":2232.021,"body":"process"},{"speaker":"Evan Hoffman","startTime":2232.021,"endTime":2232.231,"body":"look"},{"speaker":"Evan Hoffman","startTime":2232.231,"endTime":2232.531,"body":"like?"},{"speaker":"Evan Hoffman","startTime":2232.531,"endTime":2232.711,"body":"What"},{"speaker":"Evan Hoffman","startTime":2232.711,"endTime":2232.831,"body":"is"},{"speaker":"Evan Hoffman","startTime":2232.831,"endTime":2232.921,"body":"it"},{"speaker":"Evan Hoffman","startTime":2232.921,"endTime":2233.041,"body":"that"},{"speaker":"Evan Hoffman","startTime":2233.041,"endTime":2233.161,"body":"you"},{"speaker":"Evan Hoffman","startTime":2233.161,"endTime":2233.341,"body":"would"},{"speaker":"Evan Hoffman","startTime":2233.341,"endTime":2233.581,"body":"say"},{"speaker":"Evan Hoffman","startTime":2233.581,"endTime":2233.761,"body":"is"},{"speaker":"Evan Hoffman","startTime":2233.761,"endTime":2233.881,"body":"an"},{"speaker":"Evan Hoffman","startTime":2233.881,"endTime":2234.361,"body":"ideal"},{"speaker":"Evan Hoffman","startTime":2234.361,"endTime":2234.931,"body":"process"},{"speaker":"Evan Hoffman","startTime":2234.936,"endTime":2235.081,"body":"for"},{"speaker":"Evan Hoffman","startTime":2235.081,"endTime":2235.111,"body":"a"},{"speaker":"Evan Hoffman","startTime":2235.116,"endTime":2235.471,"body":"company"},{"speaker":"Evan Hoffman","startTime":2235.471,"endTime":2235.561,"body":"to"},{"speaker":"Evan Hoffman","startTime":2235.561,"endTime":2236.131,"body":"have"},{"speaker":"Evan Hoffman","startTime":2236.257,"endTime":2236.497,"body":"either"},{"speaker":"Evan Hoffman","startTime":2236.497,"endTime":2237.097,"body":"internally"},{"speaker":"Evan Hoffman","startTime":2237.102,"endTime":2237.277,"body":"or"},{"speaker":"Evan Hoffman","startTime":2237.277,"endTime":2237.367,"body":"to"},{"speaker":"Evan Hoffman","startTime":2237.367,"endTime":2237.577,"body":"hire"},{"speaker":"Evan Hoffman","startTime":2237.582,"endTime":2237.847,"body":"someone"},{"speaker":"Evan Hoffman","startTime":2237.852,"endTime":2238.027,"body":"like"},{"speaker":"Evan Hoffman","startTime":2238.027,"endTime":2238.297,"body":"you"},{"speaker":"Evan Hoffman","startTime":2238.302,"endTime":2238.387,"body":"to"},{"speaker":"Evan Hoffman","startTime":2238.387,"endTime":2238.567,"body":"come"},{"speaker":"Evan Hoffman","startTime":2238.567,"endTime":2238.687,"body":"in"},{"speaker":"Evan Hoffman","startTime":2238.687,"endTime":2238.777,"body":"and"},{"speaker":"Evan Hoffman","startTime":2238.777,"endTime":2238.957,"body":"do"},{"speaker":"Evan Hoffman","startTime":2238.957,"endTime":2239.167,"body":"it"},{"speaker":"Evan Hoffman","startTime":2239.279,"endTime":2239.489,"body":"that"},{"speaker":"Evan Hoffman","startTime":2239.489,"endTime":2239.549,"body":"is"},{"speaker":"Evan Hoffman","startTime":2239.549,"endTime":2239.759,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":2239.759,"endTime":2240.119,"body":"add"},{"speaker":"Evan Hoffman","startTime":2240.119,"endTime":2240.359,"body":"the"},{"speaker":"Evan Hoffman","startTime":2240.364,"endTime":2240.839,"body":"most"},{"speaker":"Evan Hoffman","startTime":2240.839,"endTime":2241.139,"body":"amount"},{"speaker":"Evan Hoffman","startTime":2241.139,"endTime":2241.259,"body":"of"},{"speaker":"Evan Hoffman","startTime":2241.264,"endTime":2241.979,"body":"value"},{"speaker":"Evan Hoffman","startTime":2242.069,"endTime":2242.219,"body":"to"},{"speaker":"Evan Hoffman","startTime":2242.219,"endTime":2242.909,"body":"customers?"},{"speaker":"Evan Hoffman","startTime":2243.149,"endTime":2243.509,"body":"And"},{"speaker":"Evan Hoffman","startTime":2243.779,"endTime":2244.319,"body":"what"},{"speaker":"Evan Hoffman","startTime":2244.319,"endTime":2244.589,"body":"kind"},{"speaker":"Evan Hoffman","startTime":2244.589,"endTime":2244.709,"body":"of"},{"speaker":"Evan Hoffman","startTime":2244.709,"endTime":2245.129,"body":"return"},{"speaker":"Evan Hoffman","startTime":2245.129,"endTime":2245.219,"body":"are"},{"speaker":"Evan Hoffman","startTime":2245.224,"endTime":2245.399,"body":"they"},{"speaker":"Evan Hoffman","startTime":2245.399,"endTime":2245.729,"body":"looking"},{"speaker":"Evan Hoffman","startTime":2245.729,"endTime":2245.939,"body":"at"},{"speaker":"Evan Hoffman","startTime":2245.939,"endTime":2246.059,"body":"in"},{"speaker":"Evan Hoffman","startTime":2246.059,"endTime":2246.389,"body":"terms"},{"speaker":"Evan Hoffman","startTime":2246.389,"endTime":2246.599,"body":"of"},{"speaker":"Evan Hoffman","startTime":2247.019,"endTime":2247.349,"body":"brand"},{"speaker":"Evan Hoffman","startTime":2247.349,"endTime":2248.249,"body":"experience,"},{"speaker":"Evan Hoffman","startTime":2248.429,"endTime":2249.209,"body":"exposure,"},{"speaker":"Evan Hoffman","startTime":2249.509,"endTime":2249.689,"body":"and"},{"speaker":"Evan Hoffman","startTime":2249.689,"endTime":2249.839,"body":"then"},{"speaker":"Evan Hoffman","startTime":2249.839,"endTime":2250.349,"body":"ultimately"},{"speaker":"Evan Hoffman","startTime":2250.349,"endTime":2250.919,"body":"sales"},{"speaker":"Evan Hoffman","startTime":2250.919,"endTime":2251.039,"body":"at"},{"speaker":"Evan Hoffman","startTime":2251.039,"endTime":2251.129,"body":"the"},{"speaker":"Evan Hoffman","startTime":2251.129,"endTime":2251.339,"body":"end"},{"speaker":"Evan Hoffman","startTime":2251.339,"endTime":2251.429,"body":"of"},{"speaker":"Evan Hoffman","startTime":2251.429,"endTime":2251.579,"body":"it?"},{"speaker":"Ryan","startTime":2251.969,"endTime":2252.149,"body":"Well,"},{"speaker":"Ryan","startTime":2252.149,"endTime":2252.239,"body":"I"},{"speaker":"Ryan","startTime":2252.244,"endTime":2252.629,"body":"mean,"},{"speaker":"Ryan","startTime":2252.629,"endTime":2253.199,"body":"obviously"},{"speaker":"Ryan","startTime":2253.204,"endTime":2253.319,"body":"if"},{"speaker":"Ryan","startTime":2253.319,"endTime":2253.469,"body":"you're"},{"speaker":"Ryan","startTime":2253.469,"endTime":2253.589,"body":"in"},{"speaker":"Ryan","startTime":2253.589,"endTime":2254.159,"body":"business,"},{"speaker":"Ryan","startTime":2254.159,"endTime":2254.579,"body":"the"},{"speaker":"Ryan","startTime":2254.819,"endTime":2255.089,"body":"end"},{"speaker":"Ryan","startTime":2255.089,"endTime":2255.479,"body":"goal"},{"speaker":"Ryan","startTime":2255.479,"endTime":2255.869,"body":"is"},{"speaker":"Ryan","startTime":2255.929,"endTime":2256.139,"body":"for"},{"speaker":"Ryan","startTime":2256.139,"endTime":2256.289,"body":"you"},{"speaker":"Ryan","startTime":2256.289,"endTime":2256.559,"body":"to"},{"speaker":"Ryan","startTime":2256.889,"endTime":2257.249,"body":"bring"},{"speaker":"Ryan","startTime":2257.249,"endTime":2257.579,"body":"money"},{"speaker":"Ryan","startTime":2257.579,"endTime":2257.849,"body":"in"},{"speaker":"Ryan","startTime":2257.939,"endTime":2258.089,"body":"the"},{"speaker":"Ryan","startTime":2258.089,"endTime":2258.479,"body":"doors,"},{"speaker":"Ryan","startTime":2258.484,"endTime":2258.689,"body":"right?"},{"speaker":"Ryan","startTime":2258.719,"endTime":2258.929,"body":"Like"},{"speaker":"Ryan","startTime":2258.934,"endTime":2259.049,"body":"you're"},{"speaker":"Ryan","startTime":2259.049,"endTime":2259.259,"body":"not"},{"speaker":"Ryan","startTime":2259.264,"endTime":2259.319,"body":"at"},{"speaker":"Ryan","startTime":2259.319,"endTime":2259.946,"body":"charity."},{"speaker":"Ryan","startTime":2260.037,"endTime":2260.459,"body":"But"},{"speaker":"Ryan","startTime":2260.464,"endTime":2260.579,"body":"I"},{"speaker":"Ryan","startTime":2260.579,"endTime":2260.849,"body":"think"},{"speaker":"Ryan","startTime":2260.849,"endTime":2261.059,"body":"that"},{"speaker":"Ryan","startTime":2261.119,"endTime":2261.419,"body":"how"},{"speaker":"Ryan","startTime":2261.419,"endTime":2261.569,"body":"you"},{"speaker":"Ryan","startTime":2261.569,"endTime":2261.929,"body":"frame"},{"speaker":"Ryan","startTime":2261.929,"endTime":2262.109,"body":"that"},{"speaker":"Ryan","startTime":2262.109,"endTime":2262.199,"body":"in"},{"speaker":"Ryan","startTime":2262.199,"endTime":2262.319,"body":"your"},{"speaker":"Ryan","startTime":2262.319,"endTime":2262.769,"body":"mind"},{"speaker":"Ryan","startTime":2262.769,"endTime":2262.889,"body":"is"},{"speaker":"Ryan","startTime":2262.889,"endTime":2263.219,"body":"super"},{"speaker":"Ryan","startTime":2263.219,"endTime":2263.729,"body":"important"},{"speaker":"Ryan","startTime":2263.729,"endTime":2264.149,"body":"because"},{"speaker":"Ryan","startTime":2264.149,"endTime":2264.329,"body":"if"},{"speaker":"Ryan","startTime":2264.334,"endTime":2264.629,"body":"your"},{"speaker":"Ryan","startTime":2264.629,"endTime":2264.929,"body":"end"},{"speaker":"Ryan","startTime":2264.929,"endTime":2265.169,"body":"goal"},{"speaker":"Ryan","startTime":2265.169,"endTime":2265.289,"body":"is"},{"speaker":"Ryan","startTime":2265.289,"endTime":2265.529,"body":"just,"},{"speaker":"Ryan","startTime":2265.529,"endTime":2265.709,"body":"I'm"},{"speaker":"Ryan","startTime":2265.709,"endTime":2265.859,"body":"gonna"},{"speaker":"Ryan","startTime":2265.859,"endTime":2265.979,"body":"go"},{"speaker":"Ryan","startTime":2265.979,"endTime":2266.129,"body":"out"},{"speaker":"Ryan","startTime":2266.129,"endTime":2266.219,"body":"and"},{"speaker":"Ryan","startTime":2266.219,"endTime":2266.279,"body":"I'm"},{"speaker":"Ryan","startTime":2266.279,"endTime":2266.429,"body":"gonna"},{"speaker":"Ryan","startTime":2266.429,"endTime":2266.789,"body":"sell"},{"speaker":"Ryan","startTime":2266.789,"endTime":2267.269,"body":"everybody"},{"speaker":"Ryan","startTime":2267.269,"endTime":2267.899,"body":"everything"},{"speaker":"Ryan","startTime":2268.028,"endTime":2268.298,"body":"well,"},{"speaker":"Ryan","startTime":2268.298,"endTime":2268.388,"body":"I"},{"speaker":"Ryan","startTime":2268.388,"endTime":2268.658,"body":"mean"},{"speaker":"Ryan","startTime":2268.658,"endTime":2268.868,"body":"then"},{"speaker":"Ryan","startTime":2268.868,"endTime":2269.348,"body":"that's"},{"speaker":"Ryan","startTime":2269.498,"endTime":2269.828,"body":"kind"},{"speaker":"Ryan","startTime":2269.828,"endTime":2269.978,"body":"of"},{"speaker":"Ryan","startTime":2269.978,"endTime":2270.188,"body":"like"},{"speaker":"Ryan","startTime":2270.188,"endTime":2270.608,"body":"your"},{"speaker":"Ryan","startTime":2270.638,"endTime":2270.938,"body":"true"},{"speaker":"Ryan","startTime":2270.938,"endTime":2271.328,"body":"north"},{"speaker":"Ryan","startTime":2271.328,"endTime":2271.478,"body":"that"},{"speaker":"Ryan","startTime":2271.478,"endTime":2271.838,"body":"guides"},{"speaker":"Ryan","startTime":2271.838,"endTime":2272.018,"body":"you"},{"speaker":"Ryan","startTime":2272.018,"endTime":2272.198,"body":"when"},{"speaker":"Ryan","startTime":2272.198,"endTime":2272.348,"body":"you're"},{"speaker":"Ryan","startTime":2272.348,"endTime":2272.588,"body":"looking"},{"speaker":"Ryan","startTime":2272.588,"endTime":2272.738,"body":"at"},{"speaker":"Ryan","startTime":2272.738,"endTime":2272.888,"body":"your"},{"speaker":"Ryan","startTime":2272.893,"endTime":2273.398,"body":"compass."},{"speaker":"Ryan","startTime":2273.398,"endTime":2273.518,"body":"And"},{"speaker":"Ryan","startTime":2273.518,"endTime":2273.788,"body":"so"},{"speaker":"Ryan","startTime":2273.788,"endTime":2273.938,"body":"you're"},{"speaker":"Ryan","startTime":2273.938,"endTime":2274.328,"body":"gonna"},{"speaker":"Ryan","startTime":2274.538,"endTime":2274.838,"body":"make"},{"speaker":"Ryan","startTime":2274.838,"endTime":2275.798,"body":"decisions"},{"speaker":"Ryan","startTime":2275.858,"endTime":2276.368,"body":"according"},{"speaker":"Ryan","startTime":2276.368,"endTime":2276.518,"body":"with"},{"speaker":"Ryan","startTime":2276.518,"endTime":2276.818,"body":"that."},{"speaker":"Ryan","startTime":2276.818,"endTime":2276.968,"body":"And"},{"speaker":"Ryan","startTime":2277.101,"endTime":2277.401,"body":"so"},{"speaker":"Ryan","startTime":2277.406,"endTime":2277.611,"body":"if"},{"speaker":"Ryan","startTime":2277.611,"endTime":2277.881,"body":"your"},{"speaker":"Ryan","startTime":2277.881,"endTime":2278.421,"body":"actual"},{"speaker":"Ryan","startTime":2278.426,"endTime":2278.751,"body":"goal"},{"speaker":"Ryan","startTime":2278.751,"endTime":2278.871,"body":"is"},{"speaker":"Ryan","startTime":2278.89,"endTime":2279.023,"body":"to"},{"speaker":"Ryan","startTime":2279.028,"endTime":2279.593,"body":"provide"},{"speaker":"Ryan","startTime":2279.593,"endTime":2279.713,"body":"as"},{"speaker":"Ryan","startTime":2279.713,"endTime":2279.983,"body":"much"},{"speaker":"Ryan","startTime":2279.988,"endTime":2280.463,"body":"value"},{"speaker":"Ryan","startTime":2280.463,"endTime":2280.583,"body":"as"},{"speaker":"Ryan","startTime":2280.583,"endTime":2280.703,"body":"you"},{"speaker":"Ryan","startTime":2280.703,"endTime":2281.303,"body":"possibly"},{"speaker":"Ryan","startTime":2281.303,"endTime":2281.753,"body":"can"},{"speaker":"Ryan","startTime":2281.753,"endTime":2281.903,"body":"for"},{"speaker":"Ryan","startTime":2281.908,"endTime":2282.023,"body":"your"},{"speaker":"Ryan","startTime":2282.023,"endTime":2282.563,"body":"customers,"},{"speaker":"Ryan","startTime":2282.563,"endTime":2282.653,"body":"and"},{"speaker":"Ryan","startTime":2282.653,"endTime":2282.803,"body":"this"},{"speaker":"Ryan","startTime":2282.803,"endTime":2282.923,"body":"is"},{"speaker":"Ryan","startTime":2282.923,"endTime":2283.163,"body":"any"},{"speaker":"Ryan","startTime":2283.163,"endTime":2283.734,"body":"business"},{"speaker":"Ryan","startTime":2283.734,"endTime":2284.004,"body":"and"},{"speaker":"Ryan","startTime":2284.004,"endTime":2284.154,"body":"you"},{"speaker":"Ryan","startTime":2284.154,"endTime":2284.454,"body":"set"},{"speaker":"Ryan","startTime":2284.484,"endTime":2284.694,"body":"out"},{"speaker":"Ryan","startTime":2284.694,"endTime":2284.814,"body":"to"},{"speaker":"Ryan","startTime":2284.814,"endTime":2285.084,"body":"do"},{"speaker":"Ryan","startTime":2285.084,"endTime":2285.444,"body":"that"},{"speaker":"Ryan","startTime":2285.444,"endTime":2285.624,"body":"and"},{"speaker":"Ryan","startTime":2285.624,"endTime":2285.774,"body":"you"},{"speaker":"Ryan","startTime":2285.774,"endTime":2285.984,"body":"do"},{"speaker":"Ryan","startTime":2285.984,"endTime":2286.134,"body":"the"},{"speaker":"Ryan","startTime":2286.134,"endTime":2286.434,"body":"right"},{"speaker":"Ryan","startTime":2286.434,"endTime":2287.034,"body":"things,"},{"speaker":"Ryan","startTime":2287.304,"endTime":2287.694,"body":"then"},{"speaker":"Ryan","startTime":2287.694,"endTime":2287.814,"body":"the"},{"speaker":"Ryan","startTime":2287.819,"endTime":2288.084,"body":"money"},{"speaker":"Ryan","startTime":2288.084,"endTime":2288.204,"body":"is"},{"speaker":"Ryan","startTime":2288.204,"endTime":2288.294,"body":"a"},{"speaker":"Ryan","startTime":2288.294,"endTime":2288.924,"body":"byproduct"},{"speaker":"Ryan","startTime":2288.924,"endTime":2289.014,"body":"of"},{"speaker":"Ryan","startTime":2289.014,"endTime":2289.194,"body":"that."},{"speaker":"Ryan","startTime":2289.194,"endTime":2289.284,"body":"And"},{"speaker":"Ryan","startTime":2289.284,"endTime":2289.404,"body":"it"},{"speaker":"Ryan","startTime":2289.404,"endTime":2289.764,"body":"sounds"},{"speaker":"Ryan","startTime":2289.764,"endTime":2290.274,"body":"cheesy."},{"speaker":"Ryan","startTime":2290.574,"endTime":2291.004,"body":"And"},{"speaker":"Ryan","startTime":2291.121,"endTime":2291.271,"body":"I"},{"speaker":"Ryan","startTime":2291.271,"endTime":2291.481,"body":"know"},{"speaker":"Ryan","startTime":2291.655,"endTime":2291.991,"body":"that"},{"speaker":"Ryan","startTime":2291.991,"endTime":2292.201,"body":"is"},{"speaker":"Ryan","startTime":2292.201,"endTime":2292.471,"body":"like"},{"speaker":"Ryan","startTime":2292.801,"endTime":2293.101,"body":"such"},{"speaker":"Ryan","startTime":2293.101,"endTime":2293.281,"body":"an"},{"speaker":"Ryan","startTime":2293.281,"endTime":2294.271,"body":"overused"},{"speaker":"Ryan","startTime":2294.395,"endTime":2295.09,"body":"metaphor"},{"speaker":"Ryan","startTime":2295.09,"endTime":2295.21,"body":"or"},{"speaker":"Ryan","startTime":2295.21,"endTime":2295.66,"body":"whatever,"},{"speaker":"Ryan","startTime":2295.66,"endTime":2296.02,"body":"but"},{"speaker":"Ryan","startTime":2296.29,"endTime":2296.56,"body":"it's"},{"speaker":"Ryan","startTime":2296.56,"endTime":2297.07,"body":"true."},{"speaker":"Ryan","startTime":2297.13,"endTime":2297.43,"body":"And"},{"speaker":"Ryan","startTime":2297.43,"endTime":2297.79,"body":"so"},{"speaker":"Ryan","startTime":2297.79,"endTime":2298.03,"body":"if"},{"speaker":"Ryan","startTime":2298.035,"endTime":2298.18,"body":"your"},{"speaker":"Ryan","startTime":2298.18,"endTime":2298.75,"body":"mindset"},{"speaker":"Ryan","startTime":2298.75,"endTime":2298.9,"body":"is"},{"speaker":"Ryan","startTime":2298.9,"endTime":2299.2,"body":"that"},{"speaker":"Ryan","startTime":2299.205,"endTime":2299.47,"body":"I"},{"speaker":"Ryan","startTime":2299.47,"endTime":2299.65,"body":"am"},{"speaker":"Ryan","startTime":2299.65,"endTime":2300.01,"body":"going"},{"speaker":"Ryan","startTime":2300.015,"endTime":2300.07,"body":"to"},{"speaker":"Ryan","startTime":2300.38,"endTime":2300.87,"body":"help"},{"speaker":"Ryan","startTime":2301.03,"endTime":2301.15,"body":"as"},{"speaker":"Ryan","startTime":2301.15,"endTime":2301.42,"body":"many"},{"speaker":"Ryan","startTime":2301.42,"endTime":2301.72,"body":"people"},{"speaker":"Ryan","startTime":2301.72,"endTime":2301.84,"body":"as"},{"speaker":"Ryan","startTime":2301.84,"endTime":2301.96,"body":"I"},{"speaker":"Ryan","startTime":2301.96,"endTime":2302.41,"body":"can,"},{"speaker":"Ryan","startTime":2302.41,"endTime":2302.89,"body":"ensure"},{"speaker":"Ryan","startTime":2302.89,"endTime":2303.07,"body":"that"},{"speaker":"Ryan","startTime":2303.07,"endTime":2303.19,"body":"they"},{"speaker":"Ryan","startTime":2303.19,"endTime":2303.37,"body":"get"},{"speaker":"Ryan","startTime":2303.37,"endTime":2303.43,"body":"the"},{"speaker":"Ryan","startTime":2303.43,"endTime":2303.82,"body":"proper"},{"speaker":"Ryan","startTime":2303.82,"endTime":2304.57,"body":"maintenance"},{"speaker":"Ryan","startTime":2305.02,"endTime":2305.44,"body":"on"},{"speaker":"Ryan","startTime":2305.44,"endTime":2305.68,"body":"their"},{"speaker":"Ryan","startTime":2305.68,"endTime":2306.49,"body":"systems"},{"speaker":"Ryan","startTime":2306.73,"endTime":2307.06,"body":"so"},{"speaker":"Ryan","startTime":2307.06,"endTime":2307.21,"body":"that"},{"speaker":"Ryan","startTime":2307.21,"endTime":2307.36,"body":"they"},{"speaker":"Ryan","startTime":2307.36,"endTime":2307.81,"body":"can"},{"speaker":"Ryan","startTime":2307.93,"endTime":2308.68,"body":"reduce"},{"speaker":"Ryan","startTime":2308.68,"endTime":2308.8,"body":"the"},{"speaker":"Ryan","startTime":2308.8,"endTime":2309.25,"body":"likelihood"},{"speaker":"Ryan","startTime":2309.25,"endTime":2309.34,"body":"that"},{"speaker":"Ryan","startTime":2309.34,"endTime":2309.49,"body":"they're"},{"speaker":"Ryan","startTime":2309.495,"endTime":2309.67,"body":"gonna"},{"speaker":"Ryan","startTime":2309.67,"endTime":2309.91,"body":"have"},{"speaker":"Ryan","startTime":2309.915,"endTime":2310.24,"body":"issues"},{"speaker":"Ryan","startTime":2310.245,"endTime":2310.36,"body":"in"},{"speaker":"Ryan","startTime":2310.36,"endTime":2310.42,"body":"the"},{"speaker":"Ryan","startTime":2310.42,"endTime":2310.93,"body":"future,"},{"speaker":"Ryan","startTime":2311.2,"endTime":2311.35,"body":"You're"},{"speaker":"Ryan","startTime":2311.35,"endTime":2311.56,"body":"gonna"},{"speaker":"Ryan","startTime":2311.56,"endTime":2311.71,"body":"go"},{"speaker":"Ryan","startTime":2311.71,"endTime":2311.92,"body":"out,"},{"speaker":"Ryan","startTime":2311.92,"endTime":2312.04,"body":"you're"},{"speaker":"Ryan","startTime":2312.23,"endTime":2312.31,"body":"gonna"},{"speaker":"Ryan","startTime":2312.315,"endTime":2312.43,"body":"help"},{"speaker":"Ryan","startTime":2312.43,"endTime":2312.49,"body":"a"},{"speaker":"Ryan","startTime":2312.495,"endTime":2312.7,"body":"bunch"},{"speaker":"Ryan","startTime":2312.7,"endTime":2312.79,"body":"of"},{"speaker":"Ryan","startTime":2312.79,"endTime":2313.36,"body":"people,"},{"speaker":"Ryan","startTime":2313.36,"endTime":2313.63,"body":"and"},{"speaker":"Ryan","startTime":2313.63,"endTime":2313.75,"body":"you're"},{"speaker":"Ryan","startTime":2313.75,"endTime":2313.93,"body":"gonna"},{"speaker":"Ryan","startTime":2313.93,"endTime":2314.32,"body":"provide"},{"speaker":"Ryan","startTime":2314.325,"endTime":2314.38,"body":"a"},{"speaker":"Ryan","startTime":2314.38,"endTime":2314.62,"body":"bunch"},{"speaker":"Ryan","startTime":2314.62,"endTime":2314.71,"body":"of"},{"speaker":"Ryan","startTime":2314.71,"endTime":2315.13,"body":"value."},{"speaker":"Ryan","startTime":2315.135,"endTime":2315.37,"body":"And"},{"speaker":"Ryan","startTime":2315.37,"endTime":2315.49,"body":"in"},{"speaker":"Ryan","startTime":2315.49,"endTime":2315.58,"body":"the"},{"speaker":"Ryan","startTime":2315.585,"endTime":2316.18,"body":"process,"},{"speaker":"Ryan","startTime":2316.185,"endTime":2316.33,"body":"you're"},{"speaker":"Ryan","startTime":2316.33,"endTime":2316.51,"body":"gonna"},{"speaker":"Ryan","startTime":2316.51,"endTime":2316.93,"body":"find"},{"speaker":"Ryan","startTime":2316.99,"endTime":2317.08,"body":"a"},{"speaker":"Ryan","startTime":2317.085,"endTime":2317.35,"body":"bunch"},{"speaker":"Ryan","startTime":2317.35,"endTime":2317.44,"body":"of"},{"speaker":"Ryan","startTime":2317.44,"endTime":2317.71,"body":"things"},{"speaker":"Ryan","startTime":2317.71,"endTime":2317.83,"body":"that"},{"speaker":"Ryan","startTime":2317.835,"endTime":2317.92,"body":"are"},{"speaker":"Ryan","startTime":2317.92,"endTime":2318.31,"body":"wrong"},{"speaker":"Ryan","startTime":2318.31,"endTime":2318.52,"body":"with"},{"speaker":"Ryan","startTime":2318.52,"endTime":2318.64,"body":"the"},{"speaker":"Ryan","startTime":2318.64,"endTime":2319.03,"body":"units"},{"speaker":"Ryan","startTime":2319.03,"endTime":2319.12,"body":"that"},{"speaker":"Ryan","startTime":2319.12,"endTime":2319.27,"body":"you're"},{"speaker":"Ryan","startTime":2319.27,"endTime":2319.51,"body":"going"},{"speaker":"Ryan","startTime":2319.51,"endTime":2319.66,"body":"out"},{"speaker":"Ryan","startTime":2319.66,"endTime":2319.72,"body":"to"},{"speaker":"Ryan","startTime":2319.72,"endTime":2320.11,"body":"service."},{"speaker":"Ryan","startTime":2320.11,"endTime":2320.23,"body":"You're"},{"speaker":"Ryan","startTime":2320.23,"endTime":2320.41,"body":"gonna"},{"speaker":"Ryan","startTime":2320.41,"endTime":2320.53,"body":"go"},{"speaker":"Ryan","startTime":2320.53,"endTime":2320.74,"body":"through"},{"speaker":"Ryan","startTime":2320.74,"endTime":2321.04,"body":"your."},{"speaker":"Ryan","startTime":2321.064,"endTime":2321.274,"body":"Tune"},{"speaker":"Ryan","startTime":2321.274,"endTime":2321.424,"body":"up"},{"speaker":"Ryan","startTime":2321.424,"endTime":2322.024,"body":"process,"},{"speaker":"Ryan","startTime":2322.024,"endTime":2322.174,"body":"your"},{"speaker":"Ryan","startTime":2322.174,"endTime":2322.624,"body":"turnover"},{"speaker":"Ryan","startTime":2322.629,"endTime":2323.284,"body":"process,"},{"speaker":"Ryan","startTime":2323.284,"endTime":2323.554,"body":"and"},{"speaker":"Ryan","startTime":2323.666,"endTime":2323.846,"body":"when"},{"speaker":"Ryan","startTime":2323.846,"endTime":2323.936,"body":"you"},{"speaker":"Ryan","startTime":2323.936,"endTime":2324.146,"body":"have"},{"speaker":"Ryan","startTime":2324.146,"endTime":2324.206,"body":"a"},{"speaker":"Ryan","startTime":2324.206,"endTime":2324.476,"body":"great"},{"speaker":"Ryan","startTime":2324.476,"endTime":2324.806,"body":"sales"},{"speaker":"Ryan","startTime":2324.811,"endTime":2325.406,"body":"process"},{"speaker":"Ryan","startTime":2325.406,"endTime":2325.526,"body":"that"},{"speaker":"Ryan","startTime":2325.526,"endTime":2325.616,"body":"we"},{"speaker":"Ryan","startTime":2325.616,"endTime":2325.676,"body":"were"},{"speaker":"Ryan","startTime":2325.676,"endTime":2325.946,"body":"talking"},{"speaker":"Ryan","startTime":2325.946,"endTime":2326.186,"body":"about"},{"speaker":"Ryan","startTime":2326.186,"endTime":2326.636,"body":"before,"},{"speaker":"Ryan","startTime":2326.636,"endTime":2326.816,"body":"then"},{"speaker":"Ryan","startTime":2326.816,"endTime":2326.906,"body":"you're"},{"speaker":"Ryan","startTime":2326.906,"endTime":2327.086,"body":"gonna"},{"speaker":"Ryan","startTime":2327.086,"endTime":2327.176,"body":"be"},{"speaker":"Ryan","startTime":2327.176,"endTime":2327.326,"body":"able"},{"speaker":"Ryan","startTime":2327.326,"endTime":2327.416,"body":"to"},{"speaker":"Ryan","startTime":2327.416,"endTime":2328.016,"body":"capitalize"},{"speaker":"Ryan","startTime":2328.016,"endTime":2328.136,"body":"on"},{"speaker":"Ryan","startTime":2328.141,"endTime":2328.316,"body":"those"},{"speaker":"Ryan","startTime":2328.316,"endTime":2329.246,"body":"opportunities."},{"speaker":"Ryan","startTime":2329.266,"endTime":2329.566,"body":"But"},{"speaker":"Ryan","startTime":2329.571,"endTime":2329.716,"body":"I"},{"speaker":"Ryan","startTime":2329.716,"endTime":2329.956,"body":"think"},{"speaker":"Ryan","startTime":2329.956,"endTime":2330.136,"body":"it's"},{"speaker":"Ryan","startTime":2330.136,"endTime":2330.286,"body":"the"},{"speaker":"Ryan","startTime":2330.286,"endTime":2330.946,"body":"mindset"},{"speaker":"Ryan","startTime":2330.951,"endTime":2331.425,"body":"behind"},{"speaker":"Ryan","startTime":2331.767,"endTime":2332.026,"body":"that"},{"speaker":"Ryan","startTime":2332.086,"endTime":2332.416,"body":"really"},{"speaker":"Ryan","startTime":2332.416,"endTime":2332.896,"body":"matters"},{"speaker":"Ryan","startTime":2332.901,"endTime":2333.526,"body":"because"},{"speaker":"Ryan","startTime":2333.531,"endTime":2334.336,"body":"ultimately"},{"speaker":"Ryan","startTime":2334.366,"endTime":2334.976,"body":"people"},{"speaker":"Ryan","startTime":2335.176,"endTime":2335.386,"body":"can"},{"speaker":"Ryan","startTime":2335.386,"endTime":2335.596,"body":"end"},{"speaker":"Ryan","startTime":2335.601,"endTime":2335.896,"body":"up"},{"speaker":"Ryan","startTime":2335.926,"endTime":2336.166,"body":"kind"},{"speaker":"Ryan","startTime":2336.166,"endTime":2336.226,"body":"of"},{"speaker":"Ryan","startTime":2336.226,"endTime":2336.496,"body":"seeing"},{"speaker":"Ryan","startTime":2336.501,"endTime":2336.736,"body":"through"},{"speaker":"Ryan","startTime":2336.766,"endTime":2337.126,"body":"that."},{"speaker":"Ryan","startTime":2337.207,"endTime":2337.292,"body":"If,"},{"speaker":"Ryan","startTime":2337.297,"endTime":2337.502,"body":"all"},{"speaker":"Ryan","startTime":2337.502,"endTime":2337.652,"body":"you're"},{"speaker":"Ryan","startTime":2337.652,"endTime":2338.072,"body":"after"},{"speaker":"Ryan","startTime":2338.072,"endTime":2338.222,"body":"is"},{"speaker":"Ryan","startTime":2338.222,"endTime":2338.672,"body":"money,"},{"speaker":"Ryan","startTime":2338.732,"endTime":2339.212,"body":"then"},{"speaker":"Ryan","startTime":2339.572,"endTime":2339.782,"body":"that's"},{"speaker":"Ryan","startTime":2339.782,"endTime":2339.902,"body":"how"},{"speaker":"Ryan","startTime":2339.902,"endTime":2339.992,"body":"you're"},{"speaker":"Ryan","startTime":2339.992,"endTime":2340.172,"body":"gonna"},{"speaker":"Ryan","startTime":2340.172,"endTime":2340.652,"body":"behave."},{"speaker":"Ryan","startTime":2340.652,"endTime":2340.922,"body":"And"},{"speaker":"Ryan","startTime":2341.063,"endTime":2341.423,"body":"people"},{"speaker":"Ryan","startTime":2341.423,"endTime":2341.633,"body":"kind"},{"speaker":"Ryan","startTime":2341.633,"endTime":2341.693,"body":"of"},{"speaker":"Ryan","startTime":2341.693,"endTime":2341.843,"body":"have"},{"speaker":"Ryan","startTime":2341.843,"endTime":2341.903,"body":"a"},{"speaker":"Ryan","startTime":2341.903,"endTime":2342.353,"body":"radar"},{"speaker":"Ryan","startTime":2342.358,"endTime":2342.473,"body":"for"},{"speaker":"Ryan","startTime":2342.473,"endTime":2342.713,"body":"that"},{"speaker":"Ryan","startTime":2342.713,"endTime":2342.923,"body":"sort"},{"speaker":"Ryan","startTime":2342.923,"endTime":2342.983,"body":"of"},{"speaker":"Ryan","startTime":2342.983,"endTime":2343.253,"body":"thing"},{"speaker":"Ryan","startTime":2343.253,"endTime":2343.343,"body":"and"},{"speaker":"Ryan","startTime":2343.343,"endTime":2343.433,"body":"they"},{"speaker":"Ryan","startTime":2343.438,"endTime":2343.613,"body":"can"},{"speaker":"Ryan","startTime":2343.613,"endTime":2343.973,"body":"smell"},{"speaker":"Ryan","startTime":2343.978,"endTime":2344.121,"body":"it."},{"speaker":"Ryan","startTime":2344.121,"endTime":2344.431,"body":"So"},{"speaker":"Ryan","startTime":2344.466,"endTime":2344.641,"body":"in"},{"speaker":"Ryan","startTime":2344.641,"endTime":2344.971,"body":"terms"},{"speaker":"Ryan","startTime":2344.971,"endTime":2345.061,"body":"of"},{"speaker":"Ryan","startTime":2345.061,"endTime":2345.541,"body":"providing"},{"speaker":"Ryan","startTime":2345.546,"endTime":2345.661,"body":"the"},{"speaker":"Ryan","startTime":2345.661,"endTime":2346.141,"body":"value,"},{"speaker":"Ryan","startTime":2346.141,"endTime":2346.261,"body":"it"},{"speaker":"Ryan","startTime":2346.261,"endTime":2346.471,"body":"just"},{"speaker":"Ryan","startTime":2346.471,"endTime":2346.831,"body":"comes"},{"speaker":"Ryan","startTime":2346.836,"endTime":2347.191,"body":"through"},{"speaker":"Ryan","startTime":2347.191,"endTime":2347.491,"body":"with"},{"speaker":"Ryan","startTime":2347.491,"endTime":2348.241,"body":"understanding"},{"speaker":"Ryan","startTime":2348.241,"endTime":2348.601,"body":"that"},{"speaker":"Ryan","startTime":2348.991,"endTime":2349.231,"body":"you're"},{"speaker":"Ryan","startTime":2349.231,"endTime":2349.381,"body":"the"},{"speaker":"Ryan","startTime":2349.381,"endTime":2349.981,"body":"expert"},{"speaker":"Ryan","startTime":2350.141,"endTime":2350.351,"body":"in"},{"speaker":"Ryan","startTime":2350.411,"endTime":2350.621,"body":"that"},{"speaker":"Ryan","startTime":2350.621,"endTime":2351.101,"body":"area,"},{"speaker":"Ryan","startTime":2351.101,"endTime":2351.281,"body":"you"},{"speaker":"Ryan","startTime":2351.281,"endTime":2351.581,"body":"know"},{"speaker":"Ryan","startTime":2351.581,"endTime":2351.701,"body":"what"},{"speaker":"Ryan","startTime":2351.701,"endTime":2351.851,"body":"you're"},{"speaker":"Ryan","startTime":2351.851,"endTime":2352.361,"body":"doing."},{"speaker":"Ryan","startTime":2352.421,"endTime":2353.004,"body":"And"},{"speaker":"Ryan","startTime":2353.124,"endTime":2353.258,"body":"they"},{"speaker":"Ryan","startTime":2353.258,"endTime":2353.438,"body":"don't"},{"speaker":"Ryan","startTime":2353.438,"endTime":2353.558,"body":"know"},{"speaker":"Ryan","startTime":2353.558,"endTime":2354.068,"body":"anything"},{"speaker":"Ryan","startTime":2354.068,"endTime":2354.608,"body":"about"},{"speaker":"Ryan","startTime":2354.758,"endTime":2354.938,"body":"how"},{"speaker":"Ryan","startTime":2354.938,"endTime":2355.148,"body":"their"},{"speaker":"Ryan","startTime":2355.148,"endTime":2355.568,"body":"system"},{"speaker":"Ryan","startTime":2355.568,"endTime":2355.958,"body":"works"},{"speaker":"Ryan","startTime":2355.958,"endTime":2356.108,"body":"and"},{"speaker":"Ryan","startTime":2356.108,"endTime":2356.348,"body":"what's"},{"speaker":"Ryan","startTime":2356.348,"endTime":2356.948,"body":"necessary"},{"speaker":"Ryan","startTime":2356.948,"endTime":2357.038,"body":"to"},{"speaker":"Ryan","startTime":2357.043,"endTime":2357.278,"body":"keep"},{"speaker":"Ryan","startTime":2357.278,"endTime":2357.368,"body":"it"},{"speaker":"Ryan","startTime":2357.373,"endTime":2357.668,"body":"running"},{"speaker":"Ryan","startTime":2357.668,"endTime":2358.268,"body":"properly."},{"speaker":"Ryan","startTime":2358.268,"endTime":2358.418,"body":"And"},{"speaker":"Ryan","startTime":2358.748,"endTime":2358.898,"body":"they"},{"speaker":"Ryan","startTime":2358.898,"endTime":2359.108,"body":"might"},{"speaker":"Ryan","startTime":2359.108,"endTime":2359.558,"body":"pretend"},{"speaker":"Ryan","startTime":2359.558,"endTime":2359.768,"body":"like"},{"speaker":"Ryan","startTime":2359.768,"endTime":2359.888,"body":"they"},{"speaker":"Ryan","startTime":2359.888,"endTime":2360.128,"body":"do."},{"speaker":"Ryan","startTime":2360.128,"endTime":2360.218,"body":"I"},{"speaker":"Ryan","startTime":2360.218,"endTime":2360.558,"body":"mean"},{"speaker":"Ryan","startTime":2360.665,"endTime":2360.845,"body":"this"},{"speaker":"Ryan","startTime":2360.845,"endTime":2360.935,"body":"is"},{"speaker":"Ryan","startTime":2360.935,"endTime":2361.115,"body":"kind"},{"speaker":"Ryan","startTime":2361.12,"endTime":2361.175,"body":"of"},{"speaker":"Ryan","startTime":2361.175,"endTime":2361.355,"body":"going"},{"speaker":"Ryan","startTime":2361.36,"endTime":2361.595,"body":"back"},{"speaker":"Ryan","startTime":2361.595,"endTime":2361.715,"body":"to"},{"speaker":"Ryan","startTime":2361.715,"endTime":2361.895,"body":"me"},{"speaker":"Ryan","startTime":2361.9,"endTime":2362.135,"body":"being"},{"speaker":"Ryan","startTime":2362.135,"endTime":2362.195,"body":"a"},{"speaker":"Ryan","startTime":2362.2,"endTime":2362.705,"body":"mechanic."},{"speaker":"Ryan","startTime":2362.705,"endTime":2362.975,"body":"People"},{"speaker":"Ryan","startTime":2362.975,"endTime":2363.095,"body":"will"},{"speaker":"Ryan","startTime":2363.095,"endTime":2363.335,"body":"come"},{"speaker":"Ryan","startTime":2363.335,"endTime":2363.515,"body":"in"},{"speaker":"Ryan","startTime":2363.515,"endTime":2363.725,"body":"and"},{"speaker":"Ryan","startTime":2363.805,"endTime":2363.865,"body":"they"},{"speaker":"Ryan","startTime":2363.865,"endTime":2364.075,"body":"tell"},{"speaker":"Ryan","startTime":2364.075,"endTime":2364.195,"body":"you"},{"speaker":"Ryan","startTime":2364.2,"endTime":2364.375,"body":"all"},{"speaker":"Ryan","startTime":2364.375,"endTime":2364.675,"body":"sort"},{"speaker":"Ryan","startTime":2364.68,"endTime":2364.735,"body":"of"},{"speaker":"Ryan","startTime":2364.735,"endTime":2365.035,"body":"things"},{"speaker":"Ryan","startTime":2365.035,"endTime":2365.485,"body":"about"},{"speaker":"Ryan","startTime":2365.485,"endTime":2365.785,"body":"what's"},{"speaker":"Ryan","startTime":2365.785,"endTime":2366.055,"body":"going"},{"speaker":"Ryan","startTime":2366.055,"endTime":2366.265,"body":"on"},{"speaker":"Ryan","startTime":2366.27,"endTime":2366.595,"body":"with"},{"speaker":"Ryan","startTime":2366.625,"endTime":2366.865,"body":"their"},{"speaker":"Ryan","startTime":2366.865,"endTime":2367.465,"body":"lawnmower"},{"speaker":"Ryan","startTime":2367.465,"endTime":2367.585,"body":"and"},{"speaker":"Ryan","startTime":2367.59,"endTime":2367.735,"body":"it's"},{"speaker":"Ryan","startTime":2367.735,"endTime":2368.035,"body":"like,"},{"speaker":"Ryan","startTime":2368.155,"endTime":2368.365,"body":"Yeah,"},{"speaker":"Ryan","startTime":2368.365,"endTime":2368.515,"body":"but"},{"speaker":"Ryan","startTime":2368.515,"endTime":2368.605,"body":"you"},{"speaker":"Ryan","startTime":2368.605,"endTime":2368.845,"body":"brought"},{"speaker":"Ryan","startTime":2368.845,"endTime":2368.965,"body":"it"},{"speaker":"Ryan","startTime":2368.965,"endTime":2369.145,"body":"here"},{"speaker":"Ryan","startTime":2369.145,"endTime":2369.295,"body":"for"},{"speaker":"Ryan","startTime":2369.295,"endTime":2369.355,"body":"a"},{"speaker":"Ryan","startTime":2369.355,"endTime":2369.745,"body":"reason."},{"speaker":"Ryan","startTime":2369.745,"endTime":2370.085,"body":"Right."},{"speaker":"Ryan","startTime":2370.525,"endTime":2370.885,"body":"Cause"},{"speaker":"Ryan","startTime":2370.915,"endTime":2371.095,"body":"cuz"},{"speaker":"Ryan","startTime":2371.095,"endTime":2371.245,"body":"you"},{"speaker":"Ryan","startTime":2371.245,"endTime":2371.455,"body":"don't"},{"speaker":"Ryan","startTime":2371.46,"endTime":2371.815,"body":"actually"},{"speaker":"Ryan","startTime":2371.815,"endTime":2372.055,"body":"know"},{"speaker":"Ryan","startTime":2372.055,"endTime":2372.115,"body":"it"},{"speaker":"Ryan","startTime":2372.115,"endTime":2372.325,"body":"like"},{"speaker":"Ryan","startTime":2372.325,"endTime":2372.595,"body":"next"},{"speaker":"Ryan","startTime":2372.595,"endTime":2372.865,"body":"time"},{"speaker":"Ryan","startTime":2372.865,"endTime":2373.255,"body":"before"},{"speaker":"Ryan","startTime":2373.255,"endTime":2373.345,"body":"you"},{"speaker":"Ryan","startTime":2373.345,"endTime":2373.585,"body":"take"},{"speaker":"Ryan","startTime":2373.585,"endTime":2373.675,"body":"it"},{"speaker":"Ryan","startTime":2373.675,"endTime":2373.975,"body":"apart"},{"speaker":"Ryan","startTime":2373.975,"endTime":2374.065,"body":"and"},{"speaker":"Ryan","startTime":2374.065,"endTime":2374.305,"body":"can't"},{"speaker":"Ryan","startTime":2374.305,"endTime":2374.455,"body":"put"},{"speaker":"Ryan","startTime":2374.455,"endTime":2374.545,"body":"it"},{"speaker":"Ryan","startTime":2374.545,"endTime":2374.725,"body":"back"},{"speaker":"Ryan","startTime":2374.725,"endTime":2375.254,"body":"together"},{"speaker":"Ryan","startTime":2375.308,"endTime":2375.578,"body":"bring"},{"speaker":"Ryan","startTime":2375.578,"endTime":2375.638,"body":"it"},{"speaker":"Ryan","startTime":2375.638,"endTime":2375.788,"body":"to"},{"speaker":"Ryan","startTime":2375.788,"endTime":2376.028,"body":"us"},{"speaker":"Ryan","startTime":2376.033,"endTime":2376.388,"body":"first."},{"speaker":"Ryan","startTime":2376.388,"endTime":2376.538,"body":"So"},{"speaker":"Ryan","startTime":2376.538,"endTime":2376.718,"body":"it's"},{"speaker":"Ryan","startTime":2376.718,"endTime":2376.988,"body":"less"},{"speaker":"Ryan","startTime":2376.988,"endTime":2377.558,"body":"expensive"},{"speaker":"Ryan","startTime":2377.558,"endTime":2377.768,"body":"kind"},{"speaker":"Ryan","startTime":2377.768,"endTime":2377.828,"body":"of"},{"speaker":"Ryan","startTime":2377.828,"endTime":2378.128,"body":"thing."},{"speaker":"Ryan","startTime":2378.214,"endTime":2378.484,"body":"And"},{"speaker":"Ryan","startTime":2378.489,"endTime":2378.544,"body":"I"},{"speaker":"Ryan","startTime":2378.544,"endTime":2378.844,"body":"think"},{"speaker":"Ryan","startTime":2378.844,"endTime":2379.084,"body":"that"},{"speaker":"Ryan","startTime":2379.403,"endTime":2379.564,"body":"when"},{"speaker":"Ryan","startTime":2379.569,"endTime":2379.624,"body":"it"},{"speaker":"Ryan","startTime":2379.624,"endTime":2380.014,"body":"comes"},{"speaker":"Ryan","startTime":2380.014,"endTime":2380.564,"body":"to"},{"speaker":"Ryan","startTime":2380.713,"endTime":2380.893,"body":"what"},{"speaker":"Ryan","startTime":2380.893,"endTime":2381.013,"body":"we're"},{"speaker":"Ryan","startTime":2381.013,"endTime":2381.343,"body":"talking"},{"speaker":"Ryan","startTime":2381.343,"endTime":2381.523,"body":"about"},{"speaker":"Ryan","startTime":2381.523,"endTime":2381.613,"body":"as"},{"speaker":"Ryan","startTime":2381.618,"endTime":2381.913,"body":"far"},{"speaker":"Ryan","startTime":2381.913,"endTime":2382.153,"body":"as"},{"speaker":"Ryan","startTime":2382.363,"endTime":2383.203,"body":"outbounding"},{"speaker":"Ryan","startTime":2383.203,"endTime":2383.204,"body":"and,"},{"speaker":"Ryan","startTime":2383.263,"endTime":2383.593,"body":"and"},{"speaker":"Ryan","startTime":2383.593,"endTime":2383.893,"body":"setting"},{"speaker":"Ryan","startTime":2383.898,"endTime":2384.313,"body":"appointments"},{"speaker":"Ryan","startTime":2384.644,"endTime":2384.912,"body":"whether"},{"speaker":"Ryan","startTime":2384.912,"endTime":2385.122,"body":"you're"},{"speaker":"Ryan","startTime":2385.122,"endTime":2385.452,"body":"setting"},{"speaker":"Ryan","startTime":2385.452,"endTime":2386.112,"body":"complimentary"},{"speaker":"Ryan","startTime":2386.112,"endTime":2386.562,"body":"tuneups"},{"speaker":"Ryan","startTime":2386.562,"endTime":2386.682,"body":"or"},{"speaker":"Ryan","startTime":2386.682,"endTime":2386.802,"body":"you"},{"speaker":"Ryan","startTime":2386.802,"endTime":2387.282,"body":"have"},{"speaker":"Ryan","startTime":2387.702,"endTime":2387.822,"body":"a"},{"speaker":"Ryan","startTime":2387.827,"endTime":2388.152,"body":"fee"},{"speaker":"Ryan","startTime":2388.152,"endTime":2388.302,"body":"that"},{"speaker":"Ryan","startTime":2388.302,"endTime":2388.422,"body":"you're"},{"speaker":"Ryan","startTime":2388.422,"endTime":2388.902,"body":"charging"},{"speaker":"Ryan","startTime":2388.902,"endTime":2389.142,"body":"for"},{"speaker":"Ryan","startTime":2389.142,"endTime":2389.622,"body":"that"},{"speaker":"Ryan","startTime":2389.75,"endTime":2389.903,"body":"there's"},{"speaker":"Ryan","startTime":2389.903,"endTime":2390.203,"body":"nothing"},{"speaker":"Ryan","startTime":2390.208,"endTime":2390.503,"body":"wrong"},{"speaker":"Ryan","startTime":2390.503,"endTime":2390.683,"body":"with"},{"speaker":"Ryan","startTime":2390.683,"endTime":2391.253,"body":"charging"},{"speaker":"Ryan","startTime":2391.253,"endTime":2391.403,"body":"for"},{"speaker":"Ryan","startTime":2391.403,"endTime":2391.553,"body":"your"},{"speaker":"Ryan","startTime":2391.553,"endTime":2392.346,"body":"services."},{"speaker":"Ryan","startTime":2392.53,"endTime":2392.667,"body":"The"},{"speaker":"Ryan","startTime":2392.667,"endTime":2392.997,"body":"entire"},{"speaker":"Ryan","startTime":2392.997,"endTime":2393.237,"body":"point"},{"speaker":"Ryan","startTime":2393.237,"endTime":2393.297,"body":"is"},{"speaker":"Ryan","startTime":2393.297,"endTime":2393.387,"body":"that"},{"speaker":"Ryan","startTime":2393.387,"endTime":2393.687,"body":"people"},{"speaker":"Ryan","startTime":2393.692,"endTime":2393.987,"body":"need"},{"speaker":"Ryan","startTime":2393.987,"endTime":2394.197,"body":"it"},{"speaker":"Ryan","startTime":2394.317,"endTime":2394.617,"body":"and"},{"speaker":"Ryan","startTime":2394.617,"endTime":2394.767,"body":"they"},{"speaker":"Ryan","startTime":2394.772,"endTime":2395.007,"body":"might"},{"speaker":"Ryan","startTime":2395.007,"endTime":2395.247,"body":"not"},{"speaker":"Ryan","startTime":2395.247,"endTime":2395.487,"body":"know"},{"speaker":"Ryan","startTime":2395.492,"endTime":2395.817,"body":"that."},{"speaker":"Ryan","startTime":2395.91,"endTime":2396.39,"body":"So"},{"speaker":"Ryan","startTime":2396.42,"endTime":2396.6,"body":"if"},{"speaker":"Ryan","startTime":2396.6,"endTime":2396.72,"body":"you"},{"speaker":"Ryan","startTime":2396.725,"endTime":2397.02,"body":"have"},{"speaker":"Ryan","startTime":2397.02,"endTime":2397.2,"body":"that"},{"speaker":"Ryan","startTime":2397.205,"endTime":2397.62,"body":"proper"},{"speaker":"Ryan","startTime":2397.62,"endTime":2398.4,"body":"mindset"},{"speaker":"Ryan","startTime":2398.46,"endTime":2398.73,"body":"and"},{"speaker":"Ryan","startTime":2398.76,"endTime":2399.36,"body":"frame"},{"speaker":"Ryan","startTime":2399.42,"endTime":2399.72,"body":"going"},{"speaker":"Ryan","startTime":2399.72,"endTime":2399.9,"body":"into"},{"speaker":"Ryan","startTime":2399.9,"endTime":2400.05,"body":"that"},{"speaker":"Ryan","startTime":2400.05,"endTime":2400.77,"body":"conversation,"},{"speaker":"Ryan","startTime":2400.77,"endTime":2400.89,"body":"then"},{"speaker":"Ryan","startTime":2400.89,"endTime":2400.98,"body":"you"},{"speaker":"Ryan","startTime":2400.98,"endTime":2401.13,"body":"can"},{"speaker":"Ryan","startTime":2401.13,"endTime":2401.58,"body":"approach"},{"speaker":"Ryan","startTime":2401.58,"endTime":2401.85,"body":"it"},{"speaker":"Ryan","startTime":2401.895,"endTime":2402.075,"body":"in"},{"speaker":"Ryan","startTime":2402.075,"endTime":2402.165,"body":"the"},{"speaker":"Ryan","startTime":2402.165,"endTime":2402.405,"body":"right"},{"speaker":"Ryan","startTime":2402.405,"endTime":2402.735,"body":"way"},{"speaker":"Ryan","startTime":2402.735,"endTime":2402.885,"body":"and"},{"speaker":"Ryan","startTime":2402.885,"endTime":2403.095,"body":"it's"},{"speaker":"Ryan","startTime":2403.095,"endTime":2403.455,"body":"not"},{"speaker":"Ryan","startTime":2403.455,"endTime":2403.725,"body":"gonna"},{"speaker":"Ryan","startTime":2403.725,"endTime":2404.055,"body":"be"},{"speaker":"Ryan","startTime":2404.055,"endTime":2404.715,"body":"salesy"},{"speaker":"Ryan","startTime":2404.917,"endTime":2405.096,"body":"and,"},{"speaker":"Ryan","startTime":2405.101,"endTime":2405.396,"body":"anything"},{"speaker":"Ryan","startTime":2405.396,"endTime":2405.606,"body":"else."},{"speaker":"Ryan","startTime":2405.606,"endTime":2405.726,"body":"Cuz"},{"speaker":"Ryan","startTime":2405.726,"endTime":2405.816,"body":"you"},{"speaker":"Ryan","startTime":2405.816,"endTime":2406.026,"body":"can"},{"speaker":"Ryan","startTime":2406.026,"endTime":2406.326,"body":"own"},{"speaker":"Ryan","startTime":2406.331,"endTime":2406.596,"body":"that"},{"speaker":"Ryan","startTime":2406.596,"endTime":2406.806,"body":"and"},{"speaker":"Ryan","startTime":2406.806,"endTime":2407.496,"body":"internalize"},{"speaker":"Ryan","startTime":2407.501,"endTime":2407.616,"body":"it."},{"speaker":"Evan Hoffman","startTime":2407.723,"endTime":2407.963,"body":"Right."},{"speaker":"Evan Hoffman","startTime":2408.016,"endTime":2408.196,"body":"And"},{"speaker":"Evan Hoffman","startTime":2408.196,"endTime":2408.406,"body":"so"},{"speaker":"Evan Hoffman","startTime":2408.725,"endTime":2408.946,"body":"what,"},{"speaker":"Evan Hoffman","startTime":2408.946,"endTime":2409.156,"body":"would"},{"speaker":"Evan Hoffman","startTime":2409.156,"endTime":2409.666,"body":"be"},{"speaker":"Evan Hoffman","startTime":2409.819,"endTime":2409.909,"body":"a"},{"speaker":"Evan Hoffman","startTime":2409.909,"endTime":2410.179,"body":"couple"},{"speaker":"Evan Hoffman","startTime":2410.179,"endTime":2410.239,"body":"of"},{"speaker":"Evan Hoffman","startTime":2410.239,"endTime":2410.509,"body":"different"},{"speaker":"Evan Hoffman","startTime":2410.509,"endTime":2410.929,"body":"examples"},{"speaker":"Evan Hoffman","startTime":2410.929,"endTime":2411.079,"body":"when"},{"speaker":"Evan Hoffman","startTime":2411.084,"endTime":2411.349,"body":"someone"},{"speaker":"Evan Hoffman","startTime":2411.349,"endTime":2411.499,"body":"would"},{"speaker":"Evan Hoffman","startTime":2411.504,"endTime":2411.709,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":2411.709,"endTime":2411.829,"body":"be"},{"speaker":"Evan Hoffman","startTime":2411.829,"endTime":2412.249,"body":"outbounding?"},{"speaker":"Evan Hoffman","startTime":2412.249,"endTime":2412.399,"body":"Like"},{"speaker":"Evan Hoffman","startTime":2412.399,"endTime":2412.459,"body":"you"},{"speaker":"Evan Hoffman","startTime":2412.459,"endTime":2412.759,"body":"mentioned"},{"speaker":"Evan Hoffman","startTime":2412.759,"endTime":2413.029,"body":"happy"},{"speaker":"Evan Hoffman","startTime":2413.029,"endTime":2413.299,"body":"client"},{"speaker":"Evan Hoffman","startTime":2413.304,"endTime":2413.569,"body":"calls,"},{"speaker":"Evan Hoffman","startTime":2413.574,"endTime":2413.689,"body":"for"},{"speaker":"Evan Hoffman","startTime":2413.689,"endTime":2414.139,"body":"example."},{"speaker":"Evan Hoffman","startTime":2414.289,"endTime":2414.499,"body":"What"},{"speaker":"Evan Hoffman","startTime":2414.499,"endTime":2414.589,"body":"does"},{"speaker":"Evan Hoffman","startTime":2414.589,"endTime":2414.769,"body":"that"},{"speaker":"Evan Hoffman","startTime":2414.769,"endTime":2414.949,"body":"look"},{"speaker":"Evan Hoffman","startTime":2414.949,"endTime":2415.249,"body":"like?"},{"speaker":"Evan Hoffman","startTime":2415.249,"endTime":2415.549,"body":"When"},{"speaker":"Evan Hoffman","startTime":2415.549,"endTime":2415.699,"body":"should"},{"speaker":"Evan Hoffman","startTime":2415.699,"endTime":2415.789,"body":"you"},{"speaker":"Evan Hoffman","startTime":2415.789,"endTime":2415.909,"body":"be"},{"speaker":"Evan Hoffman","startTime":2415.909,"endTime":2416.149,"body":"doing"},{"speaker":"Evan Hoffman","startTime":2416.149,"endTime":2416.419,"body":"that?"},{"speaker":"Evan Hoffman","startTime":2416.419,"endTime":2416.599,"body":"How"},{"speaker":"Evan Hoffman","startTime":2416.599,"endTime":2416.869,"body":"often"},{"speaker":"Evan Hoffman","startTime":2416.869,"endTime":2417.049,"body":"should"},{"speaker":"Evan Hoffman","startTime":2417.049,"endTime":2417.139,"body":"you"},{"speaker":"Evan Hoffman","startTime":2417.139,"endTime":2417.259,"body":"be"},{"speaker":"Evan Hoffman","startTime":2417.259,"endTime":2417.469,"body":"doing"},{"speaker":"Evan Hoffman","startTime":2417.469,"endTime":2417.619,"body":"that"},{"speaker":"Evan Hoffman","startTime":2417.619,"endTime":2417.769,"body":"kind"},{"speaker":"Evan Hoffman","startTime":2417.769,"endTime":2417.829,"body":"of"},{"speaker":"Evan Hoffman","startTime":2417.829,"endTime":2418.009,"body":"thing?"},{"speaker":"Ryan","startTime":2418.202,"endTime":2418.36,"body":"Well,"},{"speaker":"Ryan","startTime":2418.36,"endTime":2418.42,"body":"I"},{"speaker":"Ryan","startTime":2418.42,"endTime":2418.57,"body":"mean,"},{"speaker":"Ryan","startTime":2418.57,"endTime":2418.66,"body":"I"},{"speaker":"Ryan","startTime":2418.66,"endTime":2418.84,"body":"think"},{"speaker":"Ryan","startTime":2418.84,"endTime":2419.17,"body":"Happy"},{"speaker":"Ryan","startTime":2419.17,"endTime":2419.44,"body":"Calls"},{"speaker":"Ryan","startTime":2419.44,"endTime":2419.59,"body":"should"},{"speaker":"Ryan","startTime":2419.59,"endTime":2419.71,"body":"be"},{"speaker":"Ryan","startTime":2419.71,"endTime":2420.01,"body":"done"},{"speaker":"Ryan","startTime":2420.01,"endTime":2420.65,"body":"after"},{"speaker":"Ryan","startTime":2420.796,"endTime":2421.066,"body":"pretty"},{"speaker":"Ryan","startTime":2421.066,"endTime":2421.276,"body":"much"},{"speaker":"Ryan","startTime":2421.276,"endTime":2421.546,"body":"every"},{"speaker":"Ryan","startTime":2421.546,"endTime":2422.026,"body":"service"},{"speaker":"Ryan","startTime":2422.026,"endTime":2422.176,"body":"that"},{"speaker":"Ryan","startTime":2422.181,"endTime":2422.326,"body":"you"},{"speaker":"Ryan","startTime":2422.326,"endTime":2422.596,"body":"might"},{"speaker":"Ryan","startTime":2422.596,"endTime":2422.986,"body":"do"},{"speaker":"Ryan","startTime":2423.189,"endTime":2423.346,"body":"to,"},{"speaker":"Ryan","startTime":2423.346,"endTime":2423.676,"body":"touch"},{"speaker":"Ryan","startTime":2423.676,"endTime":2423.916,"body":"base"},{"speaker":"Ryan","startTime":2423.916,"endTime":2424.066,"body":"with"},{"speaker":"Ryan","startTime":2424.066,"endTime":2424.366,"body":"people"},{"speaker":"Ryan","startTime":2424.366,"endTime":2424.456,"body":"and"},{"speaker":"Ryan","startTime":2424.456,"endTime":2424.876,"body":"ensure"},{"speaker":"Ryan","startTime":2424.876,"endTime":2425.056,"body":"that"},{"speaker":"Ryan","startTime":2425.165,"endTime":2425.345,"body":"they're,"},{"speaker":"Ryan","startTime":2425.35,"endTime":2426.005,"body":"actually"},{"speaker":"Ryan","startTime":2426.155,"endTime":2426.425,"body":"like,"},{"speaker":"Ryan","startTime":2426.43,"endTime":2426.695,"body":"one"},{"speaker":"Ryan","startTime":2426.695,"endTime":2426.935,"body":"thing"},{"speaker":"Ryan","startTime":2426.935,"endTime":2427.145,"body":"is"},{"speaker":"Ryan","startTime":2427.355,"endTime":2427.505,"body":"are"},{"speaker":"Ryan","startTime":2427.51,"endTime":2427.655,"body":"you"},{"speaker":"Ryan","startTime":2427.655,"endTime":2428.075,"body":"asking"},{"speaker":"Ryan","startTime":2428.075,"endTime":2428.225,"body":"if"},{"speaker":"Ryan","startTime":2428.225,"endTime":2428.585,"body":"they're"},{"speaker":"Ryan","startTime":2428.585,"endTime":2429.395,"body":"satisfied"},{"speaker":"Ryan","startTime":2429.395,"endTime":2429.485,"body":"or"},{"speaker":"Ryan","startTime":2429.485,"endTime":2429.515,"body":"are"},{"speaker":"Ryan","startTime":2429.515,"endTime":2429.635,"body":"you"},{"speaker":"Ryan","startTime":2429.64,"endTime":2430.085,"body":"asking"},{"speaker":"Ryan","startTime":2430.085,"endTime":2430.175,"body":"if"},{"speaker":"Ryan","startTime":2430.175,"endTime":2430.415,"body":"they're"},{"speaker":"Ryan","startTime":2430.415,"endTime":2430.745,"body":"like,"},{"speaker":"Ryan","startTime":2430.805,"endTime":2431.435,"body":"happy"},{"speaker":"Ryan","startTime":2431.542,"endTime":2431.842,"body":"or"},{"speaker":"Ryan","startTime":2432.142,"endTime":2432.752,"body":"delighted?"},{"speaker":"Ryan","startTime":2433.072,"endTime":2433.372,"body":"Cause,"},{"speaker":"Ryan","startTime":2433.702,"endTime":2433.882,"body":"cuz"},{"speaker":"Ryan","startTime":2433.882,"endTime":2434.032,"body":"like"},{"speaker":"Ryan","startTime":2434.037,"endTime":2434.782,"body":"satisfied"},{"speaker":"Ryan","startTime":2434.782,"endTime":2434.962,"body":"would"},{"speaker":"Ryan","startTime":2434.962,"endTime":2435.112,"body":"be"},{"speaker":"Ryan","startTime":2435.112,"endTime":2435.472,"body":"like,"},{"speaker":"Ryan","startTime":2435.502,"endTime":2436.222,"body":"Yeah,"},{"speaker":"Ryan","startTime":2436.293,"endTime":2436.533,"body":"but"},{"speaker":"Ryan","startTime":2436.533,"endTime":2437.103,"body":"happy"},{"speaker":"Ryan","startTime":2437.103,"endTime":2437.223,"body":"or"},{"speaker":"Ryan","startTime":2437.223,"endTime":2437.733,"body":"delighted"},{"speaker":"Ryan","startTime":2437.733,"endTime":2437.853,"body":"is"},{"speaker":"Ryan","startTime":2437.853,"endTime":2438.063,"body":"like,"},{"speaker":"Ryan","startTime":2438.063,"endTime":2438.333,"body":"Yeah."},{"speaker":"Ryan","startTime":2438.693,"endTime":2439.023,"body":"John"},{"speaker":"Ryan","startTime":2439.023,"endTime":2439.293,"body":"came"},{"speaker":"Ryan","startTime":2439.298,"endTime":2439.593,"body":"out"},{"speaker":"Ryan","startTime":2439.593,"endTime":2439.833,"body":"and"},{"speaker":"Ryan","startTime":2440.163,"endTime":2440.373,"body":"he"},{"speaker":"Ryan","startTime":2440.373,"endTime":2440.703,"body":"was"},{"speaker":"Ryan","startTime":2440.763,"endTime":2441.243,"body":"super"},{"speaker":"Ryan","startTime":2441.248,"endTime":2441.723,"body":"helpful."},{"speaker":"Ryan","startTime":2441.723,"endTime":2441.873,"body":"He"},{"speaker":"Ryan","startTime":2441.873,"endTime":2442.413,"body":"educated"},{"speaker":"Ryan","startTime":2442.418,"endTime":2442.623,"body":"me"},{"speaker":"Ryan","startTime":2442.623,"endTime":2442.923,"body":"throughout"},{"speaker":"Ryan","startTime":2442.923,"endTime":2443.043,"body":"the"},{"speaker":"Ryan","startTime":2443.043,"endTime":2443.433,"body":"entire"},{"speaker":"Ryan","startTime":2443.433,"endTime":2444.003,"body":"process."},{"speaker":"Ryan","startTime":2444.003,"endTime":2444.123,"body":"He"},{"speaker":"Ryan","startTime":2444.123,"endTime":2444.393,"body":"showed"},{"speaker":"Ryan","startTime":2444.393,"endTime":2444.483,"body":"me"},{"speaker":"Ryan","startTime":2444.483,"endTime":2444.963,"body":"exactly"},{"speaker":"Ryan","startTime":2444.963,"endTime":2445.083,"body":"what"},{"speaker":"Ryan","startTime":2445.083,"endTime":2445.203,"body":"was"},{"speaker":"Ryan","startTime":2445.208,"endTime":2445.473,"body":"going"},{"speaker":"Ryan","startTime":2445.473,"endTime":2445.803,"body":"on"},{"speaker":"Ryan","startTime":2445.901,"endTime":2446.171,"body":"and"},{"speaker":"Ryan","startTime":2446.171,"endTime":2446.321,"body":"he"},{"speaker":"Ryan","startTime":2446.326,"endTime":2446.741,"body":"wasn't"},{"speaker":"Ryan","startTime":2446.741,"endTime":2446.981,"body":"like"},{"speaker":"Ryan","startTime":2446.981,"endTime":2447.431,"body":"pushy"},{"speaker":"Ryan","startTime":2447.436,"endTime":2447.551,"body":"and"},{"speaker":"Ryan","startTime":2447.551,"endTime":2447.791,"body":"didn't"},{"speaker":"Ryan","startTime":2447.791,"endTime":2448.001,"body":"try"},{"speaker":"Ryan","startTime":2448.006,"endTime":2448.121,"body":"to"},{"speaker":"Ryan","startTime":2448.121,"endTime":2448.541,"body":"sell"},{"speaker":"Ryan","startTime":2448.541,"endTime":2448.931,"body":"me."},{"speaker":"Ryan","startTime":2449.171,"endTime":2449.321,"body":"He"},{"speaker":"Ryan","startTime":2449.321,"endTime":2449.591,"body":"just"},{"speaker":"Ryan","startTime":2449.591,"endTime":2450.191,"body":"educated"},{"speaker":"Ryan","startTime":2450.191,"endTime":2450.311,"body":"me"},{"speaker":"Ryan","startTime":2450.311,"endTime":2450.401,"body":"and"},{"speaker":"Ryan","startTime":2450.401,"endTime":2450.551,"body":"then"},{"speaker":"Ryan","startTime":2450.551,"endTime":2450.611,"body":"he"},{"speaker":"Ryan","startTime":2450.611,"endTime":2450.791,"body":"was"},{"speaker":"Ryan","startTime":2450.791,"endTime":2451.061,"body":"like,"},{"speaker":"Ryan","startTime":2451.241,"endTime":2451.721,"body":"Here's"},{"speaker":"Ryan","startTime":2451.721,"endTime":2451.991,"body":"kind"},{"speaker":"Ryan","startTime":2451.991,"endTime":2452.081,"body":"of"},{"speaker":"Ryan","startTime":2452.111,"endTime":2452.291,"body":"what"},{"speaker":"Ryan","startTime":2452.291,"endTime":2452.411,"body":"your"},{"speaker":"Ryan","startTime":2452.411,"endTime":2452.861,"body":"options"},{"speaker":"Ryan","startTime":2452.861,"endTime":2453.221,"body":"are,"},{"speaker":"Ryan","startTime":2453.461,"endTime":2453.611,"body":"and"},{"speaker":"Ryan","startTime":2453.611,"endTime":2453.731,"body":"then"},{"speaker":"Ryan","startTime":2453.731,"endTime":2453.851,"body":"I"},{"speaker":"Ryan","startTime":2453.851,"endTime":2454.091,"body":"just"},{"speaker":"Ryan","startTime":2454.091,"endTime":2454.331,"body":"pick"},{"speaker":"Ryan","startTime":2454.331,"endTime":2454.571,"body":"one."},{"speaker":"Ryan","startTime":2454.622,"endTime":2454.832,"body":"There's"},{"speaker":"Ryan","startTime":2454.832,"endTime":2454.892,"body":"a"},{"speaker":"Ryan","startTime":2454.892,"endTime":2455.222,"body":"huge"},{"speaker":"Ryan","startTime":2455.222,"endTime":2455.732,"body":"distinction"},{"speaker":"Ryan","startTime":2455.732,"endTime":2456.092,"body":"between"},{"speaker":"Ryan","startTime":2456.092,"endTime":2456.362,"body":"that"},{"speaker":"Ryan","startTime":2456.362,"endTime":2456.564,"body":"and"},{"speaker":"Ryan","startTime":2456.607,"endTime":2456.682,"body":"the,"},{"speaker":"Ryan","startTime":2456.687,"endTime":2457.342,"body":"pushiness."},{"speaker":"Ryan","startTime":2457.342,"endTime":2457.805,"body":"So"},{"speaker":"Ryan","startTime":2457.871,"endTime":2458.286,"body":"but"},{"speaker":"Ryan","startTime":2458.346,"endTime":2458.466,"body":"the"},{"speaker":"Ryan","startTime":2458.466,"endTime":2458.856,"body":"happy"},{"speaker":"Ryan","startTime":2458.856,"endTime":2459.186,"body":"call"},{"speaker":"Ryan","startTime":2459.186,"endTime":2459.696,"body":"ensures."},{"speaker":"Ryan","startTime":2459.82,"endTime":2460.002,"body":"You're,"},{"speaker":"Ryan","startTime":2460.002,"endTime":2460.422,"body":"connecting"},{"speaker":"Ryan","startTime":2460.422,"endTime":2460.602,"body":"with"},{"speaker":"Ryan","startTime":2460.602,"endTime":2460.932,"body":"them"},{"speaker":"Ryan","startTime":2460.932,"endTime":2461.202,"body":"and"},{"speaker":"Ryan","startTime":2461.202,"endTime":2461.622,"body":"knowing"},{"speaker":"Ryan","startTime":2461.622,"endTime":2461.832,"body":"what"},{"speaker":"Ryan","startTime":2461.832,"endTime":2461.952,"body":"the"},{"speaker":"Ryan","startTime":2461.952,"endTime":2462.552,"body":"experience"},{"speaker":"Ryan","startTime":2462.552,"endTime":2462.762,"body":"is"},{"speaker":"Ryan","startTime":2462.762,"endTime":2463.285,"body":"because"},{"speaker":"Ryan","startTime":2463.378,"endTime":2463.509,"body":"you,"},{"speaker":"Ryan","startTime":2463.509,"endTime":2463.779,"body":"might"},{"speaker":"Ryan","startTime":2463.779,"endTime":2464.109,"body":"not"},{"speaker":"Ryan","startTime":2464.109,"endTime":2464.619,"body":"know"},{"speaker":"Ryan","startTime":2464.859,"endTime":2465.459,"body":"exactly"},{"speaker":"Ryan","startTime":2465.459,"endTime":2465.729,"body":"what's"},{"speaker":"Ryan","startTime":2465.729,"endTime":2466.059,"body":"taking"},{"speaker":"Ryan","startTime":2466.059,"endTime":2466.389,"body":"place"},{"speaker":"Ryan","startTime":2466.389,"endTime":2466.599,"body":"out"},{"speaker":"Ryan","startTime":2466.604,"endTime":2466.689,"body":"in"},{"speaker":"Ryan","startTime":2466.689,"endTime":2466.749,"body":"the"},{"speaker":"Ryan","startTime":2466.749,"endTime":2467.188,"body":"field"},{"speaker":"Ryan","startTime":2467.249,"endTime":2467.423,"body":"as"},{"speaker":"Ryan","startTime":2467.428,"endTime":2467.633,"body":"far"},{"speaker":"Ryan","startTime":2467.633,"endTime":2467.753,"body":"as"},{"speaker":"Ryan","startTime":2467.753,"endTime":2468.623,"body":"outbounding"},{"speaker":"Ryan","startTime":2468.642,"endTime":2469.027,"body":"setting"},{"speaker":"Ryan","startTime":2469.027,"endTime":2469.327,"body":"tune"},{"speaker":"Ryan","startTime":2469.332,"endTime":2469.477,"body":"up"},{"speaker":"Ryan","startTime":2469.477,"endTime":2470.017,"body":"appointments"},{"speaker":"Ryan","startTime":2470.017,"endTime":2470.287,"body":"when"},{"speaker":"Ryan","startTime":2470.287,"endTime":2470.437,"body":"the"},{"speaker":"Ryan","startTime":2470.437,"endTime":2471.037,"body":"demand,"},{"speaker":"Ryan","startTime":2471.277,"endTime":2471.457,"body":"when"},{"speaker":"Ryan","startTime":2471.457,"endTime":2471.547,"body":"the"},{"speaker":"Ryan","startTime":2471.552,"endTime":2471.817,"body":"weather"},{"speaker":"Ryan","startTime":2471.817,"endTime":2472.237,"body":"breaks"},{"speaker":"Ryan","startTime":2472.237,"endTime":2472.507,"body":"and"},{"speaker":"Ryan","startTime":2472.807,"endTime":2472.927,"body":"the"},{"speaker":"Ryan","startTime":2472.932,"endTime":2473.317,"body":"demand"},{"speaker":"Ryan","startTime":2473.317,"endTime":2473.527,"body":"isn't"},{"speaker":"Ryan","startTime":2473.527,"endTime":2473.797,"body":"coming"},{"speaker":"Ryan","startTime":2473.797,"endTime":2474.127,"body":"through"},{"speaker":"Ryan","startTime":2474.127,"endTime":2474.677,"body":"from"},{"speaker":"Ryan","startTime":2474.891,"endTime":2475.131,"body":"some"},{"speaker":"Ryan","startTime":2475.131,"endTime":2475.191,"body":"of"},{"speaker":"Ryan","startTime":2475.191,"endTime":2475.251,"body":"the"},{"speaker":"Ryan","startTime":2475.251,"endTime":2475.791,"body":"marketing"},{"speaker":"Ryan","startTime":2475.791,"endTime":2475.941,"body":"that"},{"speaker":"Ryan","startTime":2475.941,"endTime":2476.091,"body":"you're"},{"speaker":"Ryan","startTime":2476.091,"endTime":2476.492,"body":"doing."},{"speaker":"Ryan","startTime":2476.6,"endTime":2477.02,"body":"Then"},{"speaker":"Ryan","startTime":2477.08,"endTime":2477.35,"body":"how"},{"speaker":"Ryan","startTime":2477.35,"endTime":2477.44,"body":"are"},{"speaker":"Ryan","startTime":2477.44,"endTime":2477.53,"body":"you"},{"speaker":"Ryan","startTime":2477.53,"endTime":2477.74,"body":"gonna"},{"speaker":"Ryan","startTime":2477.745,"endTime":2477.92,"body":"fill"},{"speaker":"Ryan","startTime":2477.92,"endTime":2478.07,"body":"up"},{"speaker":"Ryan","startTime":2478.07,"endTime":2478.16,"body":"the"},{"speaker":"Ryan","startTime":2478.16,"endTime":2478.46,"body":"job"},{"speaker":"Ryan","startTime":2478.46,"endTime":2478.76,"body":"board?"},{"speaker":"Ryan","startTime":2478.76,"endTime":2479.12,"body":"Well,"},{"speaker":"Ryan","startTime":2479.18,"endTime":2479.51,"body":"you're"},{"speaker":"Ryan","startTime":2479.57,"endTime":2479.96,"body":"probably"},{"speaker":"Ryan","startTime":2479.96,"endTime":2480.2,"body":"gonna"},{"speaker":"Ryan","startTime":2480.2,"endTime":2480.5,"body":"wanna"},{"speaker":"Ryan","startTime":2480.5,"endTime":2480.77,"body":"look"},{"speaker":"Ryan","startTime":2480.77,"endTime":2480.98,"body":"to"},{"speaker":"Ryan","startTime":2480.98,"endTime":2481.25,"body":"help"},{"speaker":"Ryan","startTime":2481.25,"endTime":2481.79,"body":"people"},{"speaker":"Ryan","startTime":2482.0,"endTime":2482.24,"body":"get"},{"speaker":"Ryan","startTime":2482.24,"endTime":2482.63,"body":"their"},{"speaker":"Ryan","startTime":2482.63,"endTime":2483.17,"body":"furnaces"},{"speaker":"Ryan","startTime":2483.17,"endTime":2483.5,"body":"ready"},{"speaker":"Ryan","startTime":2483.5,"endTime":2483.98,"body":"for"},{"speaker":"Ryan","startTime":2484.04,"endTime":2484.19,"body":"the"},{"speaker":"Ryan","startTime":2484.19,"endTime":2484.49,"body":"winner"},{"speaker":"Ryan","startTime":2484.495,"endTime":2484.67,"body":"that's"},{"speaker":"Ryan","startTime":2484.67,"endTime":2485.24,"body":"approaching,"},{"speaker":"Ryan","startTime":2485.354,"endTime":2485.451,"body":"and"},{"speaker":"Ryan","startTime":2485.451,"endTime":2486.042,"body":"so"},{"speaker":"Ryan","startTime":2486.127,"endTime":2486.568,"body":"instead"},{"speaker":"Ryan","startTime":2486.568,"endTime":2486.658,"body":"of"},{"speaker":"Ryan","startTime":2486.658,"endTime":2486.898,"body":"that"},{"speaker":"Ryan","startTime":2486.898,"endTime":2487.408,"body":"person"},{"speaker":"Ryan","startTime":2487.413,"endTime":2487.798,"body":"having"},{"speaker":"Ryan","startTime":2487.798,"endTime":2487.978,"body":"their"},{"speaker":"Ryan","startTime":2487.978,"endTime":2488.338,"body":"system"},{"speaker":"Ryan","startTime":2488.343,"endTime":2489.088,"body":"breakdown"},{"speaker":"Ryan","startTime":2489.118,"endTime":2489.628,"body":"and"},{"speaker":"Ryan","startTime":2489.628,"endTime":2489.838,"body":"then"},{"speaker":"Ryan","startTime":2489.838,"endTime":2490.298,"body":"being"},{"speaker":"Ryan","startTime":2490.37,"endTime":2490.449,"body":"a"},{"speaker":"Ryan","startTime":2490.449,"endTime":2490.689,"body":"week"},{"speaker":"Ryan","startTime":2490.689,"endTime":2490.779,"body":"or"},{"speaker":"Ryan","startTime":2490.779,"endTime":2491.019,"body":"two"},{"speaker":"Ryan","startTime":2491.019,"endTime":2491.259,"body":"out"},{"speaker":"Ryan","startTime":2491.259,"endTime":2491.499,"body":"from"},{"speaker":"Ryan","startTime":2491.499,"endTime":2492.009,"body":"service"},{"speaker":"Ryan","startTime":2492.009,"endTime":2492.099,"body":"and"},{"speaker":"Ryan","startTime":2492.099,"endTime":2492.279,"body":"having"},{"speaker":"Ryan","startTime":2492.279,"endTime":2492.339,"body":"to"},{"speaker":"Ryan","startTime":2492.339,"endTime":2492.519,"body":"deal"},{"speaker":"Ryan","startTime":2492.519,"endTime":2492.639,"body":"with"},{"speaker":"Ryan","startTime":2492.639,"endTime":2492.729,"body":"the"},{"speaker":"Ryan","startTime":2492.729,"endTime":2493.269,"body":"cold,"},{"speaker":"Ryan","startTime":2493.303,"endTime":2493.513,"body":"you"},{"speaker":"Ryan","startTime":2493.513,"endTime":2493.693,"body":"could,"},{"speaker":"Ryan","startTime":2493.723,"endTime":2493.813,"body":"they"},{"speaker":"Ryan","startTime":2493.813,"endTime":2493.963,"body":"could"},{"speaker":"Ryan","startTime":2493.963,"endTime":2494.173,"body":"have"},{"speaker":"Ryan","startTime":2494.173,"endTime":2494.323,"body":"you"},{"speaker":"Ryan","startTime":2494.323,"endTime":2494.533,"body":"come"},{"speaker":"Ryan","startTime":2494.533,"endTime":2494.743,"body":"out"},{"speaker":"Ryan","startTime":2494.743,"endTime":2494.893,"body":"and"},{"speaker":"Ryan","startTime":2494.893,"endTime":2495.193,"body":"do"},{"speaker":"Ryan","startTime":2495.193,"endTime":2495.313,"body":"a"},{"speaker":"Ryan","startTime":2495.313,"endTime":2496.003,"body":"maintenance"},{"speaker":"Ryan","startTime":2496.063,"endTime":2496.656,"body":"and"},{"speaker":"Ryan","startTime":2496.733,"endTime":2497.123,"body":"ensure"},{"speaker":"Ryan","startTime":2497.123,"endTime":2497.243,"body":"that"},{"speaker":"Ryan","startTime":2497.243,"endTime":2497.633,"body":"everything's"},{"speaker":"Ryan","startTime":2497.633,"endTime":2497.963,"body":"working"},{"speaker":"Ryan","startTime":2497.963,"endTime":2498.443,"body":"properly."},{"speaker":"Ryan","startTime":2498.863,"endTime":2499.013,"body":"And"},{"speaker":"Ryan","startTime":2499.013,"endTime":2499.223,"body":"like,"},{"speaker":"Ryan","startTime":2499.253,"endTime":2499.373,"body":"I"},{"speaker":"Ryan","startTime":2499.373,"endTime":2499.523,"body":"know"},{"speaker":"Ryan","startTime":2499.528,"endTime":2499.913,"body":"everybody"},{"speaker":"Ryan","startTime":2499.913,"endTime":2500.243,"body":"listening"},{"speaker":"Ryan","startTime":2500.243,"endTime":2500.303,"body":"to"},{"speaker":"Ryan","startTime":2500.303,"endTime":2500.483,"body":"this"},{"speaker":"Ryan","startTime":2500.488,"endTime":2501.173,"body":"understands"},{"speaker":"Ryan","startTime":2501.173,"endTime":2501.473,"body":"this,"},{"speaker":"Ryan","startTime":2501.473,"endTime":2501.773,"body":"but"},{"speaker":"Ryan","startTime":2501.862,"endTime":2502.282,"body":"like"},{"speaker":"Ryan","startTime":2502.305,"endTime":2502.485,"body":"when"},{"speaker":"Ryan","startTime":2502.49,"endTime":2502.635,"body":"you"},{"speaker":"Ryan","startTime":2502.635,"endTime":2502.875,"body":"do"},{"speaker":"Ryan","startTime":2502.875,"endTime":2503.145,"body":"that,"},{"speaker":"Ryan","startTime":2503.15,"endTime":2503.295,"body":"it's"},{"speaker":"Ryan","startTime":2503.295,"endTime":2503.595,"body":"not"},{"speaker":"Ryan","startTime":2503.6,"endTime":2503.835,"body":"like,"},{"speaker":"Ryan","startTime":2503.835,"endTime":2504.135,"body":"Oh"},{"speaker":"Ryan","startTime":2504.216,"endTime":2504.388,"body":"I'm,"},{"speaker":"Ryan","startTime":2504.393,"endTime":2504.808,"body":"dialing"},{"speaker":"Ryan","startTime":2504.808,"endTime":2504.958,"body":"for"},{"speaker":"Ryan","startTime":2504.963,"endTime":2505.438,"body":"dollars."},{"speaker":"Ryan","startTime":2505.438,"endTime":2505.708,"body":"It's"},{"speaker":"Ryan","startTime":2505.791,"endTime":2505.922,"body":"I'm,"},{"speaker":"Ryan","startTime":2505.922,"endTime":2506.252,"body":"actually"},{"speaker":"Ryan","startTime":2506.252,"endTime":2506.462,"body":"trying"},{"speaker":"Ryan","startTime":2506.462,"endTime":2506.552,"body":"to"},{"speaker":"Ryan","startTime":2506.552,"endTime":2506.822,"body":"help"},{"speaker":"Ryan","startTime":2506.822,"endTime":2507.282,"body":"people."},{"speaker":"Ryan","startTime":2507.314,"endTime":2507.479,"body":"And"},{"speaker":"Ryan","startTime":2507.479,"endTime":2507.629,"body":"to"},{"speaker":"Ryan","startTime":2507.629,"endTime":2508.179,"body":"me"},{"speaker":"Ryan","startTime":2508.586,"endTime":2508.829,"body":"maybe"},{"speaker":"Ryan","startTime":2508.829,"endTime":2509.039,"body":"there's"},{"speaker":"Ryan","startTime":2509.039,"endTime":2509.159,"body":"some"},{"speaker":"Ryan","startTime":2509.159,"endTime":2509.399,"body":"people"},{"speaker":"Ryan","startTime":2509.399,"endTime":2509.519,"body":"that"},{"speaker":"Ryan","startTime":2509.519,"endTime":2509.909,"body":"disagree"},{"speaker":"Ryan","startTime":2509.909,"endTime":2510.059,"body":"with"},{"speaker":"Ryan","startTime":2510.059,"endTime":2510.239,"body":"that,"},{"speaker":"Ryan","startTime":2510.239,"endTime":2510.389,"body":"but"},{"speaker":"Ryan","startTime":2510.389,"endTime":2510.509,"body":"I"},{"speaker":"Ryan","startTime":2510.509,"endTime":2510.749,"body":"think"},{"speaker":"Ryan","startTime":2510.749,"endTime":2510.899,"body":"that"},{"speaker":"Ryan","startTime":2511.259,"endTime":2511.769,"body":"foundationally"},{"speaker":"Ryan","startTime":2511.769,"endTime":2512.009,"body":"that"},{"speaker":"Ryan","startTime":2512.009,"endTime":2512.279,"body":"sets"},{"speaker":"Ryan","startTime":2512.279,"endTime":2512.429,"body":"the"},{"speaker":"Ryan","startTime":2512.429,"endTime":2512.969,"body":"tone"},{"speaker":"Ryan","startTime":2512.996,"endTime":2513.206,"body":"for"},{"speaker":"Ryan","startTime":2513.206,"endTime":2513.446,"body":"how"},{"speaker":"Ryan","startTime":2513.446,"endTime":2513.596,"body":"you're"},{"speaker":"Ryan","startTime":2513.596,"endTime":2513.896,"body":"actually"},{"speaker":"Ryan","startTime":2513.896,"endTime":2514.166,"body":"gonna"},{"speaker":"Ryan","startTime":2514.166,"endTime":2514.616,"body":"engage"},{"speaker":"Ryan","startTime":2514.616,"endTime":2514.766,"body":"with"},{"speaker":"Ryan","startTime":2514.766,"endTime":2514.856,"body":"the"},{"speaker":"Ryan","startTime":2514.861,"endTime":2515.126,"body":"people"},{"speaker":"Ryan","startTime":2515.126,"endTime":2515.216,"body":"that"},{"speaker":"Ryan","startTime":2515.216,"endTime":2515.306,"body":"you're"},{"speaker":"Ryan","startTime":2515.306,"endTime":2515.696,"body":"talking"},{"speaker":"Ryan","startTime":2515.696,"endTime":2516.146,"body":"to"},{"speaker":"Ryan","startTime":2516.223,"endTime":2516.403,"body":"and"},{"speaker":"Ryan","startTime":2516.403,"endTime":2516.463,"body":"the"},{"speaker":"Ryan","startTime":2516.468,"endTime":2516.673,"body":"way"},{"speaker":"Ryan","startTime":2516.673,"endTime":2516.763,"body":"that"},{"speaker":"Ryan","startTime":2516.763,"endTime":2516.883,"body":"they're"},{"speaker":"Ryan","startTime":2516.888,"endTime":2517.093,"body":"gonna"},{"speaker":"Ryan","startTime":2517.093,"endTime":2517.213,"body":"be"},{"speaker":"Ryan","startTime":2517.213,"endTime":2517.693,"body":"treated"},{"speaker":"Ryan","startTime":2517.693,"endTime":2517.843,"body":"as"},{"speaker":"Ryan","startTime":2517.848,"endTime":2517.903,"body":"a"},{"speaker":"Ryan","startTime":2517.903,"endTime":2518.473,"body":"result."},{"speaker":"Ryan","startTime":2518.683,"endTime":2518.833,"body":"And"},{"speaker":"Ryan","startTime":2518.833,"endTime":2518.923,"body":"I"},{"speaker":"Ryan","startTime":2518.928,"endTime":2519.223,"body":"think"},{"speaker":"Ryan","startTime":2519.223,"endTime":2519.433,"body":"that"},{"speaker":"Ryan","startTime":2519.433,"endTime":2519.763,"body":"when"},{"speaker":"Ryan","startTime":2519.763,"endTime":2519.913,"body":"you're"},{"speaker":"Ryan","startTime":2519.913,"endTime":2520.213,"body":"looking"},{"speaker":"Ryan","startTime":2520.218,"endTime":2520.393,"body":"at"},{"speaker":"Ryan","startTime":2520.393,"endTime":2520.753,"body":"like,"},{"speaker":"Ryan","startTime":2520.843,"endTime":2521.383,"body":"Okay,"},{"speaker":"Ryan","startTime":2521.503,"endTime":2521.713,"body":"I'm"},{"speaker":"Ryan","startTime":2521.713,"endTime":2521.893,"body":"gonna"},{"speaker":"Ryan","startTime":2521.893,"endTime":2522.463,"body":"outbound"},{"speaker":"Ryan","startTime":2522.468,"endTime":2522.853,"body":"my"},{"speaker":"Ryan","startTime":2522.913,"endTime":2523.393,"body":"customer"},{"speaker":"Ryan","startTime":2523.393,"endTime":2523.693,"body":"base"},{"speaker":"Ryan","startTime":2523.698,"endTime":2523.903,"body":"so"},{"speaker":"Ryan","startTime":2523.903,"endTime":2523.993,"body":"I"},{"speaker":"Ryan","startTime":2523.993,"endTime":2524.203,"body":"can"},{"speaker":"Ryan","startTime":2524.233,"endTime":2524.503,"body":"bring"},{"speaker":"Ryan","startTime":2524.503,"endTime":2524.833,"body":"money"},{"speaker":"Ryan","startTime":2524.833,"endTime":2525.163,"body":"in,"},{"speaker":"Ryan","startTime":2525.205,"endTime":2525.475,"body":"Like,"},{"speaker":"Ryan","startTime":2525.475,"endTime":2525.625,"body":"yeah,"},{"speaker":"Ryan","startTime":2525.625,"endTime":2525.865,"body":"that's"},{"speaker":"Ryan","startTime":2525.865,"endTime":2525.955,"body":"a"},{"speaker":"Ryan","startTime":2525.955,"endTime":2526.435,"body":"result"},{"speaker":"Ryan","startTime":2526.435,"endTime":2526.555,"body":"of"},{"speaker":"Ryan","startTime":2526.555,"endTime":2527.035,"body":"that"},{"speaker":"Ryan","startTime":2527.11,"endTime":2527.26,"body":"and,"},{"speaker":"Ryan","startTime":2527.26,"endTime":2527.56,"body":"helping"},{"speaker":"Ryan","startTime":2527.56,"endTime":2527.92,"body":"cash"},{"speaker":"Ryan","startTime":2527.92,"endTime":2528.34,"body":"flow."},{"speaker":"Ryan","startTime":2528.55,"endTime":2528.73,"body":"But"},{"speaker":"Ryan","startTime":2528.73,"endTime":2528.82,"body":"the"},{"speaker":"Ryan","startTime":2528.82,"endTime":2529.03,"body":"other"},{"speaker":"Ryan","startTime":2529.03,"endTime":2529.24,"body":"thing"},{"speaker":"Ryan","startTime":2529.24,"endTime":2529.39,"body":"is"},{"speaker":"Ryan","startTime":2529.39,"endTime":2529.57,"body":"you're"},{"speaker":"Ryan","startTime":2529.57,"endTime":2529.9,"body":"getting"},{"speaker":"Ryan","startTime":2529.9,"endTime":2530.05,"body":"in"},{"speaker":"Ryan","startTime":2530.05,"endTime":2530.35,"body":"front"},{"speaker":"Ryan","startTime":2530.35,"endTime":2530.44,"body":"of"},{"speaker":"Ryan","startTime":2530.44,"endTime":2530.68,"body":"that"},{"speaker":"Ryan","startTime":2530.68,"endTime":2531.04,"body":"target"},{"speaker":"Ryan","startTime":2531.04,"endTime":2531.785,"body":"audience"},{"speaker":"Ryan","startTime":2531.871,"endTime":2532.028,"body":"that"},{"speaker":"Ryan","startTime":2532.028,"endTime":2532.178,"body":"you"},{"speaker":"Ryan","startTime":2532.178,"endTime":2532.628,"body":"have"},{"speaker":"Ryan","startTime":2532.778,"endTime":2533.023,"body":"your,"},{"speaker":"Ryan","startTime":2533.023,"endTime":2533.503,"body":"customer"},{"speaker":"Ryan","startTime":2533.503,"endTime":2533.833,"body":"base"},{"speaker":"Ryan","startTime":2533.833,"endTime":2534.073,"body":"that's"},{"speaker":"Ryan","startTime":2534.078,"endTime":2534.433,"body":"already"},{"speaker":"Ryan","startTime":2534.433,"endTime":2534.763,"body":"spent"},{"speaker":"Ryan","startTime":2534.763,"endTime":2535.033,"body":"money"},{"speaker":"Ryan","startTime":2535.038,"endTime":2535.213,"body":"with"},{"speaker":"Ryan","startTime":2535.213,"endTime":2535.543,"body":"you."},{"speaker":"Ryan","startTime":2535.659,"endTime":2535.869,"body":"And"},{"speaker":"Ryan","startTime":2535.869,"endTime":2536.049,"body":"it's"},{"speaker":"Ryan","startTime":2536.049,"endTime":2536.499,"body":"always"},{"speaker":"Ryan","startTime":2536.504,"endTime":2536.979,"body":"easier"},{"speaker":"Ryan","startTime":2536.984,"endTime":2537.099,"body":"to"},{"speaker":"Ryan","startTime":2537.099,"endTime":2537.249,"body":"do"},{"speaker":"Ryan","startTime":2537.249,"endTime":2537.669,"body":"business"},{"speaker":"Ryan","startTime":2537.669,"endTime":2537.759,"body":"with"},{"speaker":"Ryan","startTime":2537.759,"endTime":2538.059,"body":"somebody"},{"speaker":"Ryan","startTime":2538.064,"endTime":2538.269,"body":"that's"},{"speaker":"Ryan","startTime":2538.269,"endTime":2538.599,"body":"already"},{"speaker":"Ryan","startTime":2538.599,"endTime":2538.839,"body":"done"},{"speaker":"Ryan","startTime":2538.839,"endTime":2539.259,"body":"business"},{"speaker":"Ryan","startTime":2539.259,"endTime":2539.439,"body":"with"},{"speaker":"Ryan","startTime":2539.439,"endTime":2539.589,"body":"you"},{"speaker":"Ryan","startTime":2539.589,"endTime":2539.679,"body":"in"},{"speaker":"Ryan","startTime":2539.679,"endTime":2539.769,"body":"the"},{"speaker":"Ryan","startTime":2539.769,"endTime":2540.232,"body":"past."},{"speaker":"Ryan","startTime":2540.349,"endTime":2540.589,"body":"So,"},{"speaker":"Ryan","startTime":2540.589,"endTime":2540.829,"body":"much"},{"speaker":"Ryan","startTime":2540.829,"endTime":2541.279,"body":"focus"},{"speaker":"Ryan","startTime":2541.279,"endTime":2541.399,"body":"is"},{"speaker":"Ryan","startTime":2541.399,"endTime":2541.609,"body":"put"},{"speaker":"Ryan","startTime":2541.614,"endTime":2541.759,"body":"on"},{"speaker":"Ryan","startTime":2541.759,"endTime":2541.909,"body":"new"},{"speaker":"Ryan","startTime":2541.909,"endTime":2542.779,"body":"acquisitions"},{"speaker":"Ryan","startTime":2542.779,"endTime":2543.169,"body":"where"},{"speaker":"Ryan","startTime":2543.439,"endTime":2543.649,"body":"you're"},{"speaker":"Ryan","startTime":2543.654,"endTime":2543.979,"body":"going"},{"speaker":"Ryan","startTime":2543.979,"endTime":2544.249,"body":"out"},{"speaker":"Ryan","startTime":2544.249,"endTime":2544.339,"body":"and"},{"speaker":"Ryan","startTime":2544.339,"endTime":2544.669,"body":"you're,"},{"speaker":"Ryan","startTime":2544.695,"endTime":2544.965,"body":"wanting"},{"speaker":"Ryan","startTime":2544.965,"endTime":2545.145,"body":"to"},{"speaker":"Ryan","startTime":2545.145,"endTime":2545.535,"body":"acquire"},{"speaker":"Ryan","startTime":2545.535,"endTime":2545.985,"body":"new"},{"speaker":"Ryan","startTime":2546.105,"endTime":2546.705,"body":"business."},{"speaker":"Ryan","startTime":2546.765,"endTime":2547.155,"body":"Super"},{"speaker":"Ryan","startTime":2547.155,"endTime":2547.665,"body":"important"},{"speaker":"Ryan","startTime":2547.725,"endTime":2548.434,"body":"obviously."},{"speaker":"Ryan","startTime":2548.495,"endTime":2548.675,"body":"And"},{"speaker":"Ryan","startTime":2548.675,"endTime":2549.095,"body":"everybody"},{"speaker":"Ryan","startTime":2549.095,"endTime":2549.455,"body":"talks"},{"speaker":"Ryan","startTime":2549.46,"endTime":2549.725,"body":"about"},{"speaker":"Ryan","startTime":2549.725,"endTime":2549.875,"body":"it."},{"speaker":"Ryan","startTime":2549.935,"endTime":2550.115,"body":"What"},{"speaker":"Ryan","startTime":2550.12,"endTime":2550.205,"body":"they"},{"speaker":"Ryan","startTime":2550.205,"endTime":2550.445,"body":"don't"},{"speaker":"Ryan","startTime":2550.445,"endTime":2550.715,"body":"talk"},{"speaker":"Ryan","startTime":2550.715,"endTime":2551.015,"body":"about"},{"speaker":"Ryan","startTime":2551.015,"endTime":2551.285,"body":"is"},{"speaker":"Ryan","startTime":2551.344,"endTime":2551.524,"body":"how"},{"speaker":"Ryan","startTime":2551.524,"endTime":2551.644,"body":"do"},{"speaker":"Ryan","startTime":2551.644,"endTime":2551.824,"body":"I"},{"speaker":"Ryan","startTime":2551.829,"endTime":2552.364,"body":"increase"},{"speaker":"Ryan","startTime":2552.364,"endTime":2552.484,"body":"the"},{"speaker":"Ryan","startTime":2552.484,"endTime":2552.934,"body":"lifetime"},{"speaker":"Ryan","startTime":2552.934,"endTime":2553.324,"body":"value"},{"speaker":"Ryan","startTime":2553.329,"endTime":2553.444,"body":"of"},{"speaker":"Ryan","startTime":2553.444,"endTime":2553.564,"body":"the"},{"speaker":"Ryan","startTime":2553.564,"endTime":2553.954,"body":"clients"},{"speaker":"Ryan","startTime":2553.954,"endTime":2554.074,"body":"that"},{"speaker":"Ryan","startTime":2554.079,"endTime":2554.164,"body":"I"},{"speaker":"Ryan","startTime":2554.164,"endTime":2554.464,"body":"already"},{"speaker":"Ryan","startTime":2554.464,"endTime":2554.974,"body":"have"},{"speaker":"Ryan","startTime":2555.021,"endTime":2555.321,"body":"so"},{"speaker":"Ryan","startTime":2555.326,"endTime":2555.501,"body":"that"},{"speaker":"Ryan","startTime":2555.501,"endTime":2555.591,"body":"I"},{"speaker":"Ryan","startTime":2555.621,"endTime":2556.071,"body":"can"},{"speaker":"Ryan","startTime":2556.311,"endTime":2557.061,"body":"therefore"},{"speaker":"Ryan","startTime":2557.061,"endTime":2557.481,"body":"even"},{"speaker":"Ryan","startTime":2557.486,"endTime":2557.821,"body":"further"},{"speaker":"Ryan","startTime":2558.171,"endTime":2558.681,"body":"increase"},{"speaker":"Ryan","startTime":2558.681,"endTime":2558.831,"body":"my"},{"speaker":"Ryan","startTime":2558.831,"endTime":2559.191,"body":"bottom"},{"speaker":"Ryan","startTime":2559.191,"endTime":2559.411,"body":"line."},{"speaker":"Ryan","startTime":2559.65,"endTime":2560.22,"body":"Because"},{"speaker":"Ryan","startTime":2560.349,"endTime":2560.514,"body":"what,"},{"speaker":"Ryan","startTime":2560.519,"endTime":2560.664,"body":"if"},{"speaker":"Ryan","startTime":2560.664,"endTime":2560.754,"body":"you"},{"speaker":"Ryan","startTime":2560.754,"endTime":2560.934,"body":"could"},{"speaker":"Ryan","startTime":2560.934,"endTime":2561.504,"body":"increase"},{"speaker":"Ryan","startTime":2561.504,"endTime":2561.624,"body":"the"},{"speaker":"Ryan","startTime":2561.624,"endTime":2561.894,"body":"money"},{"speaker":"Ryan","startTime":2561.894,"endTime":2562.074,"body":"that's"},{"speaker":"Ryan","startTime":2562.074,"endTime":2562.284,"body":"coming"},{"speaker":"Ryan","startTime":2562.284,"endTime":2562.464,"body":"through"},{"speaker":"Ryan","startTime":2562.464,"endTime":2562.584,"body":"your"},{"speaker":"Ryan","startTime":2562.584,"endTime":2562.974,"body":"business"},{"speaker":"Ryan","startTime":2562.974,"endTime":2563.094,"body":"from"},{"speaker":"Ryan","startTime":2563.094,"endTime":2563.334,"body":"people"},{"speaker":"Ryan","startTime":2563.334,"endTime":2563.484,"body":"that"},{"speaker":"Ryan","startTime":2563.484,"endTime":2563.544,"body":"are"},{"speaker":"Ryan","startTime":2563.544,"endTime":2563.814,"body":"already"},{"speaker":"Ryan","startTime":2563.814,"endTime":2564.264,"body":"spending"},{"speaker":"Ryan","startTime":2564.264,"endTime":2564.474,"body":"it"},{"speaker":"Ryan","startTime":2564.498,"endTime":2565.098,"body":"and"},{"speaker":"Ryan","startTime":2565.458,"endTime":2565.788,"body":"every"},{"speaker":"Ryan","startTime":2565.788,"endTime":2565.998,"body":"new"},{"speaker":"Ryan","startTime":2565.998,"endTime":2566.628,"body":"acquisition"},{"speaker":"Ryan","startTime":2566.633,"endTime":2566.718,"body":"that"},{"speaker":"Ryan","startTime":2566.718,"endTime":2566.838,"body":"you"},{"speaker":"Ryan","startTime":2566.843,"endTime":2567.078,"body":"get"},{"speaker":"Ryan","startTime":2567.078,"endTime":2567.288,"body":"was"},{"speaker":"Ryan","startTime":2567.288,"endTime":2567.558,"body":"worth"},{"speaker":"Ryan","startTime":2567.558,"endTime":2567.798,"body":"that"},{"speaker":"Ryan","startTime":2567.798,"endTime":2568.038,"body":"much"},{"speaker":"Ryan","startTime":2568.038,"endTime":2568.458,"body":"more."},{"speaker":"Ryan","startTime":2568.482,"endTime":2568.512,"body":"I"},{"speaker":"Ryan","startTime":2568.512,"endTime":2568.692,"body":"mean,"},{"speaker":"Ryan","startTime":2568.697,"endTime":2568.902,"body":"what"},{"speaker":"Ryan","startTime":2568.902,"endTime":2569.022,"body":"would"},{"speaker":"Ryan","startTime":2569.112,"endTime":2569.292,"body":"that"},{"speaker":"Ryan","startTime":2569.292,"endTime":2569.442,"body":"do"},{"speaker":"Ryan","startTime":2569.447,"endTime":2569.622,"body":"for"},{"speaker":"Ryan","startTime":2569.622,"endTime":2569.712,"body":"your"},{"speaker":"Ryan","startTime":2569.712,"endTime":2570.312,"body":"business?"},{"speaker":"Ryan","startTime":2570.522,"endTime":2570.732,"body":"And"},{"speaker":"Ryan","startTime":2570.732,"endTime":2571.059,"body":"so"},{"speaker":"Ryan","startTime":2571.108,"endTime":2571.277,"body":"it's"},{"speaker":"Ryan","startTime":2571.277,"endTime":2571.637,"body":"not"},{"speaker":"Ryan","startTime":2571.642,"endTime":2572.087,"body":"just"},{"speaker":"Ryan","startTime":2572.087,"endTime":2572.267,"body":"that"},{"speaker":"Ryan","startTime":2572.267,"endTime":2572.7,"body":"you're"},{"speaker":"Ryan","startTime":2572.739,"endTime":2572.944,"body":"hey,"},{"speaker":"Ryan","startTime":2572.944,"endTime":2573.064,"body":"I'm"},{"speaker":"Ryan","startTime":2573.069,"endTime":2573.514,"body":"gonna,"},{"speaker":"Ryan","startTime":2573.664,"endTime":2573.814,"body":"I'm"},{"speaker":"Ryan","startTime":2573.814,"endTime":2574.024,"body":"gonna"},{"speaker":"Ryan","startTime":2574.024,"endTime":2574.294,"body":"set"},{"speaker":"Ryan","startTime":2574.294,"endTime":2574.444,"body":"up"},{"speaker":"Ryan","startTime":2574.624,"endTime":2574.714,"body":"this"},{"speaker":"Ryan","startTime":2574.714,"endTime":2575.044,"body":"system"},{"speaker":"Ryan","startTime":2575.044,"endTime":2575.254,"body":"where"},{"speaker":"Ryan","startTime":2575.254,"endTime":2575.434,"body":"I"},{"speaker":"Ryan","startTime":2575.434,"endTime":2575.794,"body":"call"},{"speaker":"Ryan","startTime":2575.794,"endTime":2576.484,"body":"everybody"},{"speaker":"Ryan","startTime":2576.794,"endTime":2576.944,"body":"20"},{"speaker":"Ryan","startTime":2576.944,"endTime":2577.304,"body":"times"},{"speaker":"Ryan","startTime":2577.304,"endTime":2577.394,"body":"a"},{"speaker":"Ryan","startTime":2577.394,"endTime":2577.634,"body":"day"},{"speaker":"Ryan","startTime":2577.634,"endTime":2577.754,"body":"and"},{"speaker":"Ryan","startTime":2577.754,"endTime":2578.084,"body":"spam"},{"speaker":"Ryan","startTime":2578.084,"endTime":2578.234,"body":"'em"},{"speaker":"Ryan","startTime":2578.234,"endTime":2578.324,"body":"to"},{"speaker":"Ryan","startTime":2578.324,"endTime":2578.564,"body":"death"},{"speaker":"Ryan","startTime":2578.564,"endTime":2578.774,"body":"until"},{"speaker":"Ryan","startTime":2578.774,"endTime":2578.894,"body":"they"},{"speaker":"Ryan","startTime":2578.894,"endTime":2579.164,"body":"buy"},{"speaker":"Ryan","startTime":2579.164,"endTime":2579.764,"body":"something."},{"speaker":"Ryan","startTime":2579.764,"endTime":2580.064,"body":"It's"},{"speaker":"Ryan","startTime":2580.064,"endTime":2580.514,"body":"like,"},{"speaker":"Ryan","startTime":2580.604,"endTime":2580.934,"body":"set"},{"speaker":"Ryan","startTime":2580.934,"endTime":2580.994,"body":"it"},{"speaker":"Ryan","startTime":2580.994,"endTime":2581.174,"body":"up"},{"speaker":"Ryan","startTime":2581.174,"endTime":2581.354,"body":"where"},{"speaker":"Ryan","startTime":2581.354,"endTime":2581.564,"body":"you"},{"speaker":"Ryan","startTime":2581.564,"endTime":2581.864,"body":"go"},{"speaker":"Ryan","startTime":2581.869,"endTime":2582.254,"body":"through"},{"speaker":"Ryan","startTime":2582.254,"endTime":2582.464,"body":"and"},{"speaker":"Ryan","startTime":2582.464,"endTime":2582.644,"body":"you"},{"speaker":"Ryan","startTime":2582.644,"endTime":2582.854,"body":"do"},{"speaker":"Ryan","startTime":2582.854,"endTime":2583.124,"body":"that"},{"speaker":"Ryan","startTime":2583.124,"endTime":2584.174,"body":"strategically"},{"speaker":"Ryan","startTime":2584.444,"endTime":2584.594,"body":"and"},{"speaker":"Ryan","startTime":2584.599,"endTime":2584.714,"body":"you're"},{"speaker":"Ryan","startTime":2584.714,"endTime":2584.984,"body":"reaching"},{"speaker":"Ryan","startTime":2584.984,"endTime":2585.164,"body":"out"},{"speaker":"Ryan","startTime":2585.164,"endTime":2585.254,"body":"to"},{"speaker":"Ryan","startTime":2585.259,"endTime":2585.374,"body":"the"},{"speaker":"Ryan","startTime":2585.374,"endTime":2585.614,"body":"right"},{"speaker":"Ryan","startTime":2585.614,"endTime":2586.304,"body":"people"},{"speaker":"Ryan","startTime":2586.334,"endTime":2586.964,"body":"and"},{"speaker":"Ryan","startTime":2587.114,"endTime":2587.264,"body":"you're"},{"speaker":"Ryan","startTime":2587.264,"endTime":2587.594,"body":"doing"},{"speaker":"Ryan","startTime":2587.599,"endTime":2587.714,"body":"it"},{"speaker":"Ryan","startTime":2587.714,"endTime":2587.834,"body":"in"},{"speaker":"Ryan","startTime":2587.834,"endTime":2587.894,"body":"a"},{"speaker":"Ryan","startTime":2587.894,"endTime":2588.104,"body":"way"},{"speaker":"Ryan","startTime":2588.104,"endTime":2588.314,"body":"where"},{"speaker":"Ryan","startTime":2588.314,"endTime":2588.434,"body":"you"},{"speaker":"Ryan","startTime":2588.434,"endTime":2588.734,"body":"create"},{"speaker":"Ryan","startTime":2588.734,"endTime":2588.854,"body":"an"},{"speaker":"Ryan","startTime":2588.854,"endTime":2589.484,"body":"experience"},{"speaker":"Ryan","startTime":2589.484,"endTime":2589.734,"body":"that"},{"speaker":"Ryan","startTime":2589.83,"endTime":2590.085,"body":"you'd"},{"speaker":"Ryan","startTime":2590.085,"endTime":2590.205,"body":"be"},{"speaker":"Ryan","startTime":2590.205,"endTime":2590.565,"body":"happy"},{"speaker":"Ryan","startTime":2590.57,"endTime":2590.655,"body":"if"},{"speaker":"Ryan","startTime":2590.655,"endTime":2590.925,"body":"somebody"},{"speaker":"Ryan","startTime":2590.925,"endTime":2591.165,"body":"called"},{"speaker":"Ryan","startTime":2591.17,"endTime":2591.285,"body":"your"},{"speaker":"Ryan","startTime":2591.285,"endTime":2591.615,"body":"mom"},{"speaker":"Ryan","startTime":2591.615,"endTime":2591.825,"body":"that"},{"speaker":"Ryan","startTime":2591.83,"endTime":2592.045,"body":"way."},{"speaker":"Ryan","startTime":2592.087,"endTime":2592.357,"body":"that's,"},{"speaker":"Ryan","startTime":2592.362,"endTime":2592.627,"body":"kind"},{"speaker":"Ryan","startTime":2592.627,"endTime":2592.867,"body":"of"},{"speaker":"Ryan","startTime":2592.867,"endTime":2593.047,"body":"the"},{"speaker":"Ryan","startTime":2593.047,"endTime":2593.617,"body":"idea."},{"speaker":"Evan Hoffman","startTime":2593.693,"endTime":2594.083,"body":"Totally."},{"speaker":"Evan Hoffman","startTime":2594.212,"endTime":2594.332,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":2594.332,"endTime":2594.422,"body":"and"},{"speaker":"Evan Hoffman","startTime":2594.422,"endTime":2594.482,"body":"I"},{"speaker":"Evan Hoffman","startTime":2594.482,"endTime":2594.632,"body":"love"},{"speaker":"Evan Hoffman","startTime":2594.632,"endTime":2594.722,"body":"that"},{"speaker":"Evan Hoffman","startTime":2594.722,"endTime":2594.812,"body":"you"},{"speaker":"Evan Hoffman","startTime":2594.812,"endTime":2595.052,"body":"talked"},{"speaker":"Evan Hoffman","startTime":2595.052,"endTime":2595.172,"body":"about"},{"speaker":"Evan Hoffman","startTime":2595.172,"endTime":2595.532,"body":"lifetime"},{"speaker":"Evan Hoffman","startTime":2595.532,"endTime":2595.892,"body":"value."},{"speaker":"Evan Hoffman","startTime":2595.892,"endTime":2595.982,"body":"And"},{"speaker":"Evan Hoffman","startTime":2595.982,"endTime":2596.162,"body":"this"},{"speaker":"Evan Hoffman","startTime":2596.162,"endTime":2596.222,"body":"is"},{"speaker":"Evan Hoffman","startTime":2596.222,"endTime":2596.552,"body":"something"},{"speaker":"Evan Hoffman","startTime":2596.552,"endTime":2596.822,"body":"just,"},{"speaker":"Evan Hoffman","startTime":2596.912,"endTime":2597.002,"body":"I"},{"speaker":"Evan Hoffman","startTime":2597.007,"endTime":2597.242,"body":"mean,"},{"speaker":"Evan Hoffman","startTime":2597.242,"endTime":2597.362,"body":"we"},{"speaker":"Evan Hoffman","startTime":2597.362,"endTime":2597.542,"body":"put"},{"speaker":"Evan Hoffman","startTime":2597.547,"endTime":2597.722,"body":"out"},{"speaker":"Evan Hoffman","startTime":2597.722,"endTime":2597.962,"body":"a,"},{"speaker":"Evan Hoffman","startTime":2598.279,"endTime":2598.759,"body":"PSA"},{"speaker":"Evan Hoffman","startTime":2598.759,"endTime":2599.059,"body":"about"},{"speaker":"Evan Hoffman","startTime":2599.059,"endTime":2599.269,"body":"it"},{"speaker":"Evan Hoffman","startTime":2599.419,"endTime":2599.989,"body":"last"},{"speaker":"Evan Hoffman","startTime":2599.989,"endTime":2600.199,"body":"week,"},{"speaker":"Evan Hoffman","startTime":2600.199,"endTime":2600.259,"body":"I"},{"speaker":"Evan Hoffman","startTime":2600.264,"endTime":2600.379,"body":"think"},{"speaker":"Evan Hoffman","startTime":2600.384,"endTime":2600.469,"body":"it"},{"speaker":"Evan Hoffman","startTime":2600.469,"endTime":2600.709,"body":"was"},{"speaker":"Evan Hoffman","startTime":2600.746,"endTime":2600.931,"body":"one"},{"speaker":"Evan Hoffman","startTime":2600.931,"endTime":2601.021,"body":"to"},{"speaker":"Evan Hoffman","startTime":2601.026,"endTime":2601.111,"body":"all"},{"speaker":"Evan Hoffman","startTime":2601.111,"endTime":2601.561,"body":"clients,"},{"speaker":"Evan Hoffman","startTime":2601.566,"endTime":2601.651,"body":"and"},{"speaker":"Evan Hoffman","startTime":2601.651,"endTime":2601.771,"body":"then"},{"speaker":"Evan Hoffman","startTime":2601.771,"endTime":2601.981,"body":"two,"},{"speaker":"Evan Hoffman","startTime":2601.981,"endTime":2602.191,"body":"just"},{"speaker":"Evan Hoffman","startTime":2602.196,"endTime":2602.491,"body":"within"},{"speaker":"Evan Hoffman","startTime":2602.491,"endTime":2602.581,"body":"our"},{"speaker":"Evan Hoffman","startTime":2602.581,"endTime":2602.851,"body":"group"},{"speaker":"Evan Hoffman","startTime":2602.856,"endTime":2602.941,"body":"and"},{"speaker":"Evan Hoffman","startTime":2602.946,"endTime":2603.151,"body":"things"},{"speaker":"Evan Hoffman","startTime":2603.151,"endTime":2603.301,"body":"like"},{"speaker":"Evan Hoffman","startTime":2603.301,"endTime":2603.601,"body":"that."},{"speaker":"Evan Hoffman","startTime":2603.601,"endTime":2603.961,"body":"Google"},{"speaker":"Evan Hoffman","startTime":2603.961,"endTime":2604.321,"body":"ads,"},{"speaker":"Evan Hoffman","startTime":2604.321,"endTime":2604.441,"body":"the"},{"speaker":"Evan Hoffman","startTime":2604.441,"endTime":2604.861,"body":"cost"},{"speaker":"Evan Hoffman","startTime":2604.861,"endTime":2605.101,"body":"of"},{"speaker":"Evan Hoffman","startTime":2605.131,"endTime":2605.461,"body":"cost"},{"speaker":"Evan Hoffman","startTime":2605.461,"endTime":2605.551,"body":"per"},{"speaker":"Evan Hoffman","startTime":2605.551,"endTime":2606.031,"body":"click"},{"speaker":"Evan Hoffman","startTime":2606.106,"endTime":2606.676,"body":"raised"},{"speaker":"Evan Hoffman","startTime":2606.736,"endTime":2607.786,"body":"dramatically"},{"speaker":"Evan Hoffman","startTime":2608.026,"endTime":2608.266,"body":"with"},{"speaker":"Evan Hoffman","startTime":2608.266,"endTime":2608.326,"body":"the"},{"speaker":"Evan Hoffman","startTime":2608.326,"endTime":2608.566,"body":"last"},{"speaker":"Evan Hoffman","startTime":2608.566,"endTime":2608.896,"body":"Google"},{"speaker":"Evan Hoffman","startTime":2608.896,"endTime":2609.646,"body":"algorithm"},{"speaker":"Evan Hoffman","startTime":2609.706,"endTime":2610.066,"body":"update"},{"speaker":"Evan Hoffman","startTime":2610.066,"endTime":2610.186,"body":"that"},{"speaker":"Evan Hoffman","startTime":2610.186,"endTime":2610.396,"body":"came"},{"speaker":"Evan Hoffman","startTime":2610.396,"endTime":2610.666,"body":"out"},{"speaker":"Evan Hoffman","startTime":2610.726,"endTime":2610.756,"body":"a"},{"speaker":"Evan Hoffman","startTime":2610.756,"endTime":2610.996,"body":"couple"},{"speaker":"Evan Hoffman","startTime":2610.996,"endTime":2611.206,"body":"weeks"},{"speaker":"Evan Hoffman","startTime":2611.211,"endTime":2611.506,"body":"ago."},{"speaker":"Evan Hoffman","startTime":2611.506,"endTime":2611.686,"body":"So"},{"speaker":"Evan Hoffman","startTime":2611.686,"endTime":2611.806,"body":"it's"},{"speaker":"Evan Hoffman","startTime":2611.806,"endTime":2611.956,"body":"been"},{"speaker":"Evan Hoffman","startTime":2611.961,"endTime":2612.166,"body":"about"},{"speaker":"Evan Hoffman","startTime":2612.166,"endTime":2612.346,"body":"three"},{"speaker":"Evan Hoffman","startTime":2612.346,"endTime":2612.616,"body":"weeks"},{"speaker":"Evan Hoffman","startTime":2612.616,"endTime":2612.976,"body":"now."},{"speaker":"Evan Hoffman","startTime":2612.976,"endTime":2613.156,"body":"We've"},{"speaker":"Evan Hoffman","startTime":2613.161,"endTime":2613.456,"body":"seen"},{"speaker":"Evan Hoffman","startTime":2613.456,"endTime":2613.756,"body":"that"},{"speaker":"Evan Hoffman","startTime":2613.756,"endTime":2614.356,"body":"escalate"},{"speaker":"Evan Hoffman","startTime":2614.356,"endTime":2614.476,"body":"as"},{"speaker":"Evan Hoffman","startTime":2614.476,"endTime":2614.746,"body":"high"},{"speaker":"Evan Hoffman","startTime":2614.751,"endTime":2614.986,"body":"as"},{"speaker":"Evan Hoffman","startTime":2614.986,"endTime":2615.166,"body":"like"},{"speaker":"Evan Hoffman","startTime":2615.316,"endTime":2615.796,"body":"10"},{"speaker":"Evan Hoffman","startTime":2615.796,"endTime":2616.336,"body":"x"},{"speaker":"Evan Hoffman","startTime":2616.516,"endTime":2616.696,"body":"for"},{"speaker":"Evan Hoffman","startTime":2616.701,"endTime":2616.756,"body":"a"},{"speaker":"Evan Hoffman","startTime":2616.756,"endTime":2617.026,"body":"cost"},{"speaker":"Evan Hoffman","startTime":2617.031,"endTime":2617.176,"body":"per"},{"speaker":"Evan Hoffman","startTime":2617.176,"endTime":2617.566,"body":"click"},{"speaker":"Evan Hoffman","startTime":2617.601,"endTime":2617.751,"body":"for"},{"speaker":"Evan Hoffman","startTime":2617.751,"endTime":2617.961,"body":"some"},{"speaker":"Evan Hoffman","startTime":2617.966,"endTime":2618.411,"body":"keywords,"},{"speaker":"Evan Hoffman","startTime":2618.411,"endTime":2618.771,"body":"right?"},{"speaker":"Evan Hoffman","startTime":2618.776,"endTime":2619.151,"body":"And"},{"speaker":"Evan Hoffman","startTime":2619.396,"endTime":2619.606,"body":"so"},{"speaker":"Evan Hoffman","startTime":2619.606,"endTime":2619.726,"body":"we"},{"speaker":"Evan Hoffman","startTime":2619.726,"endTime":2619.816,"body":"were"},{"speaker":"Evan Hoffman","startTime":2619.816,"endTime":2620.086,"body":"talking"},{"speaker":"Evan Hoffman","startTime":2620.086,"endTime":2620.176,"body":"with"},{"speaker":"Evan Hoffman","startTime":2620.176,"endTime":2620.506,"body":"clients"},{"speaker":"Evan Hoffman","startTime":2620.506,"endTime":2620.806,"body":"about"},{"speaker":"Evan Hoffman","startTime":2620.806,"endTime":2621.016,"body":"it,"},{"speaker":"Evan Hoffman","startTime":2621.046,"endTime":2621.376,"body":"and"},{"speaker":"Evan Hoffman","startTime":2621.376,"endTime":2621.526,"body":"I"},{"speaker":"Evan Hoffman","startTime":2621.526,"endTime":2621.766,"body":"got"},{"speaker":"Evan Hoffman","startTime":2621.766,"endTime":2621.886,"body":"to"},{"speaker":"Evan Hoffman","startTime":2621.886,"endTime":2622.246,"body":"dive"},{"speaker":"Evan Hoffman","startTime":2622.246,"endTime":2622.486,"body":"in"},{"speaker":"Evan Hoffman","startTime":2622.773,"endTime":2622.906,"body":"and,"},{"speaker":"Evan Hoffman","startTime":2622.906,"endTime":2623.116,"body":"chat"},{"speaker":"Evan Hoffman","startTime":2623.116,"endTime":2623.236,"body":"with"},{"speaker":"Evan Hoffman","startTime":2623.236,"endTime":2623.296,"body":"a"},{"speaker":"Evan Hoffman","startTime":2623.296,"endTime":2623.506,"body":"few"},{"speaker":"Evan Hoffman","startTime":2623.506,"endTime":2623.936,"body":"around"},{"speaker":"Evan Hoffman","startTime":2624.018,"endTime":2624.198,"body":"what"},{"speaker":"Evan Hoffman","startTime":2624.198,"endTime":2624.258,"body":"is"},{"speaker":"Evan Hoffman","startTime":2624.258,"endTime":2624.438,"body":"your"},{"speaker":"Evan Hoffman","startTime":2624.438,"endTime":2624.918,"body":"bottom"},{"speaker":"Evan Hoffman","startTime":2624.923,"endTime":2625.368,"body":"line"},{"speaker":"Evan Hoffman","startTime":2625.525,"endTime":2625.855,"body":"cost"},{"speaker":"Evan Hoffman","startTime":2625.855,"endTime":2625.975,"body":"per"},{"speaker":"Evan Hoffman","startTime":2625.975,"endTime":2626.575,"body":"acquisition"},{"speaker":"Evan Hoffman","startTime":2626.575,"endTime":2626.725,"body":"that"},{"speaker":"Evan Hoffman","startTime":2626.725,"endTime":2626.935,"body":"you"},{"speaker":"Evan Hoffman","startTime":2626.935,"endTime":2627.145,"body":"need"},{"speaker":"Evan Hoffman","startTime":2627.145,"endTime":2627.205,"body":"to"},{"speaker":"Evan Hoffman","startTime":2627.205,"endTime":2627.505,"body":"have"},{"speaker":"Evan Hoffman","startTime":2627.505,"endTime":2627.775,"body":"within"},{"speaker":"Evan Hoffman","startTime":2627.78,"endTime":2628.075,"body":"each"},{"speaker":"Evan Hoffman","startTime":2628.075,"endTime":2628.165,"body":"of"},{"speaker":"Evan Hoffman","startTime":2628.165,"endTime":2628.375,"body":"these"},{"speaker":"Evan Hoffman","startTime":2628.375,"endTime":2629.005,"body":"services?"},{"speaker":"Evan Hoffman","startTime":2629.122,"endTime":2629.632,"body":"And"},{"speaker":"Evan Hoffman","startTime":2629.692,"endTime":2629.872,"body":"it"},{"speaker":"Evan Hoffman","startTime":2629.872,"endTime":2630.125,"body":"was"},{"speaker":"Evan Hoffman","startTime":2630.188,"endTime":2630.492,"body":"very,"},{"speaker":"Evan Hoffman","startTime":2630.492,"endTime":2631.092,"body":"insightful."},{"speaker":"Evan Hoffman","startTime":2631.092,"endTime":2631.482,"body":"Diving"},{"speaker":"Evan Hoffman","startTime":2631.482,"endTime":2631.692,"body":"in"},{"speaker":"Evan Hoffman","startTime":2631.697,"endTime":2631.902,"body":"with"},{"speaker":"Evan Hoffman","startTime":2631.902,"endTime":2632.352,"body":"clients"},{"speaker":"Evan Hoffman","startTime":2632.357,"endTime":2632.502,"body":"who"},{"speaker":"Evan Hoffman","startTime":2632.502,"endTime":2632.712,"body":"have"},{"speaker":"Evan Hoffman","startTime":2632.717,"endTime":2632.832,"body":"a"},{"speaker":"Evan Hoffman","startTime":2632.832,"endTime":2633.282,"body":"dialed"},{"speaker":"Evan Hoffman","startTime":2633.342,"endTime":2633.672,"body":"in"},{"speaker":"Evan Hoffman","startTime":2633.792,"endTime":2634.092,"body":"follow"},{"speaker":"Evan Hoffman","startTime":2634.092,"endTime":2634.182,"body":"up"},{"speaker":"Evan Hoffman","startTime":2634.182,"endTime":2634.812,"body":"process"},{"speaker":"Evan Hoffman","startTime":2634.817,"endTime":2634.962,"body":"and"},{"speaker":"Evan Hoffman","startTime":2634.962,"endTime":2635.202,"body":"what"},{"speaker":"Evan Hoffman","startTime":2635.202,"endTime":2635.382,"body":"they"},{"speaker":"Evan Hoffman","startTime":2635.382,"endTime":2635.832,"body":"believe"},{"speaker":"Evan Hoffman","startTime":2635.832,"endTime":2635.892,"body":"the"},{"speaker":"Evan Hoffman","startTime":2635.892,"endTime":2636.282,"body":"lifetime"},{"speaker":"Evan Hoffman","startTime":2636.282,"endTime":2636.522,"body":"value"},{"speaker":"Evan Hoffman","startTime":2636.522,"endTime":2636.612,"body":"of"},{"speaker":"Evan Hoffman","startTime":2636.612,"endTime":2636.642,"body":"a"},{"speaker":"Evan Hoffman","startTime":2636.642,"endTime":2636.942,"body":"client"},{"speaker":"Evan Hoffman","startTime":2636.942,"endTime":2637.242,"body":"is"},{"speaker":"Evan Hoffman","startTime":2637.247,"endTime":2637.842,"body":"versus"},{"speaker":"Evan Hoffman","startTime":2638.262,"endTime":2638.382,"body":"the"},{"speaker":"Evan Hoffman","startTime":2638.382,"endTime":2639.342,"body":"shortsighted,"},{"speaker":"Evan Hoffman","startTime":2639.732,"endTime":2639.942,"body":"Oh"},{"speaker":"Evan Hoffman","startTime":2639.942,"endTime":2640.152,"body":"no,"},{"speaker":"Evan Hoffman","startTime":2640.152,"endTime":2640.362,"body":"like,"},{"speaker":"Evan Hoffman","startTime":2640.362,"endTime":2640.512,"body":"we"},{"speaker":"Evan Hoffman","startTime":2640.512,"endTime":2640.662,"body":"need"},{"speaker":"Evan Hoffman","startTime":2640.662,"endTime":2640.752,"body":"to"},{"speaker":"Evan Hoffman","startTime":2640.752,"endTime":2640.932,"body":"make"},{"speaker":"Evan Hoffman","startTime":2640.937,"endTime":2641.172,"body":"money"},{"speaker":"Evan Hoffman","startTime":2641.172,"endTime":2641.322,"body":"on"},{"speaker":"Evan Hoffman","startTime":2641.322,"endTime":2641.532,"body":"this"},{"speaker":"Evan Hoffman","startTime":2641.532,"endTime":2642.072,"body":"call"},{"speaker":"Evan Hoffman","startTime":2642.124,"endTime":2642.694,"body":"or"},{"speaker":"Evan Hoffman","startTime":2642.814,"endTime":2643.054,"body":"like,"},{"speaker":"Evan Hoffman","startTime":2643.414,"endTime":2643.684,"body":"it's"},{"speaker":"Evan Hoffman","startTime":2643.684,"endTime":2643.924,"body":"not"},{"speaker":"Evan Hoffman","startTime":2643.929,"endTime":2644.464,"body":"worthwhile"},{"speaker":"Evan Hoffman","startTime":2644.464,"endTime":2644.644,"body":"for"},{"speaker":"Evan Hoffman","startTime":2644.644,"endTime":2644.824,"body":"us"},{"speaker":"Evan Hoffman","startTime":2644.824,"endTime":2644.914,"body":"to"},{"speaker":"Evan Hoffman","startTime":2644.914,"endTime":2645.184,"body":"get"},{"speaker":"Evan Hoffman","startTime":2645.184,"endTime":2645.394,"body":"this"},{"speaker":"Evan Hoffman","startTime":2645.394,"endTime":2645.704,"body":"lead."},{"speaker":"Evan Hoffman","startTime":2645.811,"endTime":2645.96,"body":"And"},{"speaker":"Evan Hoffman","startTime":2645.96,"endTime":2646.05,"body":"it"},{"speaker":"Evan Hoffman","startTime":2646.055,"endTime":2646.26,"body":"was"},{"speaker":"Evan Hoffman","startTime":2646.535,"endTime":2646.65,"body":"a"},{"speaker":"Evan Hoffman","startTime":2646.65,"endTime":2647.52,"body":"phenomenal"},{"speaker":"Evan Hoffman","startTime":2647.55,"endTime":2648.15,"body":"insight"},{"speaker":"Evan Hoffman","startTime":2648.15,"endTime":2648.9,"body":"into"},{"speaker":"Evan Hoffman","startTime":2648.99,"endTime":2649.14,"body":"the"},{"speaker":"Evan Hoffman","startTime":2649.14,"endTime":2650.04,"body":"mindset."},{"speaker":"Evan Hoffman","startTime":2650.162,"endTime":2650.372,"body":"Of"},{"speaker":"Evan Hoffman","startTime":2650.372,"endTime":2650.432,"body":"a"},{"speaker":"Evan Hoffman","startTime":2650.432,"endTime":2650.792,"body":"business"},{"speaker":"Evan Hoffman","startTime":2650.792,"endTime":2651.122,"body":"owner"},{"speaker":"Evan Hoffman","startTime":2651.272,"endTime":2651.422,"body":"and"},{"speaker":"Evan Hoffman","startTime":2651.422,"endTime":2651.602,"body":"what"},{"speaker":"Evan Hoffman","startTime":2651.602,"endTime":2651.692,"body":"it"},{"speaker":"Evan Hoffman","startTime":2651.692,"endTime":2651.812,"body":"is"},{"speaker":"Evan Hoffman","startTime":2651.812,"endTime":2651.932,"body":"that"},{"speaker":"Evan Hoffman","startTime":2651.932,"endTime":2652.052,"body":"they"},{"speaker":"Evan Hoffman","startTime":2652.052,"endTime":2652.322,"body":"look"},{"speaker":"Evan Hoffman","startTime":2652.322,"endTime":2652.562,"body":"at"},{"speaker":"Evan Hoffman","startTime":2652.562,"endTime":2652.742,"body":"when"},{"speaker":"Evan Hoffman","startTime":2652.742,"endTime":2652.832,"body":"it"},{"speaker":"Evan Hoffman","startTime":2652.832,"endTime":2653.102,"body":"comes"},{"speaker":"Evan Hoffman","startTime":2653.102,"endTime":2653.462,"body":"to"},{"speaker":"Evan Hoffman","startTime":2653.56,"endTime":2653.86,"body":"this"},{"speaker":"Evan Hoffman","startTime":2653.86,"endTime":2654.07,"body":"new"},{"speaker":"Evan Hoffman","startTime":2654.07,"endTime":2654.43,"body":"lead"},{"speaker":"Evan Hoffman","startTime":2654.43,"endTime":2654.58,"body":"is"},{"speaker":"Evan Hoffman","startTime":2654.58,"endTime":2654.67,"body":"a"},{"speaker":"Evan Hoffman","startTime":2654.67,"endTime":2654.91,"body":"new"},{"speaker":"Evan Hoffman","startTime":2654.91,"endTime":2655.78,"body":"opportunity"},{"speaker":"Evan Hoffman","startTime":2656.08,"endTime":2656.26,"body":"for"},{"speaker":"Evan Hoffman","startTime":2656.26,"endTime":2656.44,"body":"us"},{"speaker":"Evan Hoffman","startTime":2656.44,"endTime":2656.53,"body":"to"},{"speaker":"Evan Hoffman","startTime":2656.53,"endTime":2656.77,"body":"get"},{"speaker":"Evan Hoffman","startTime":2656.77,"endTime":2656.98,"body":"a,"},{"speaker":"Evan Hoffman","startTime":2657.075,"endTime":2657.525,"body":"change"},{"speaker":"Evan Hoffman","startTime":2657.525,"endTime":2657.855,"body":"out"},{"speaker":"Evan Hoffman","startTime":2657.913,"endTime":2658.093,"body":"in"},{"speaker":"Evan Hoffman","startTime":2658.093,"endTime":2658.663,"body":"seven"},{"speaker":"Evan Hoffman","startTime":2658.663,"endTime":2659.203,"body":"years"},{"speaker":"Evan Hoffman","startTime":2659.256,"endTime":2659.496,"body":"or"},{"speaker":"Evan Hoffman","startTime":2659.496,"endTime":2659.766,"body":"in"},{"speaker":"Evan Hoffman","startTime":2659.916,"endTime":2660.276,"body":"10"},{"speaker":"Evan Hoffman","startTime":2660.281,"endTime":2660.906,"body":"years"},{"speaker":"Evan Hoffman","startTime":2661.056,"endTime":2661.266,"body":"from"},{"speaker":"Evan Hoffman","startTime":2661.266,"endTime":2661.626,"body":"now."},{"speaker":"Evan Hoffman","startTime":2661.694,"endTime":2661.874,"body":"And"},{"speaker":"Evan Hoffman","startTime":2661.874,"endTime":2661.994,"body":"for"},{"speaker":"Evan Hoffman","startTime":2661.994,"endTime":2662.144,"body":"us"},{"speaker":"Evan Hoffman","startTime":2662.144,"endTime":2662.234,"body":"to"},{"speaker":"Evan Hoffman","startTime":2662.234,"endTime":2662.954,"body":"overpay"},{"speaker":"Evan Hoffman","startTime":2662.954,"endTime":2663.584,"body":"upfront"},{"speaker":"Evan Hoffman","startTime":2664.034,"endTime":2664.214,"body":"is"},{"speaker":"Evan Hoffman","startTime":2664.214,"endTime":2664.664,"body":"worth"},{"speaker":"Evan Hoffman","startTime":2664.669,"endTime":2664.904,"body":"it"},{"speaker":"Evan Hoffman","startTime":2664.914,"endTime":2665.584,"body":"because"},{"speaker":"Evan Hoffman","startTime":2665.654,"endTime":2665.834,"body":"we"},{"speaker":"Evan Hoffman","startTime":2665.834,"endTime":2666.014,"body":"know"},{"speaker":"Evan Hoffman","startTime":2666.014,"endTime":2666.134,"body":"we're"},{"speaker":"Evan Hoffman","startTime":2666.134,"endTime":2666.314,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":2666.319,"endTime":2666.524,"body":"blow"},{"speaker":"Evan Hoffman","startTime":2666.524,"endTime":2666.704,"body":"them"},{"speaker":"Evan Hoffman","startTime":2666.704,"endTime":2666.884,"body":"away"},{"speaker":"Evan Hoffman","startTime":2666.884,"endTime":2667.064,"body":"with"},{"speaker":"Evan Hoffman","startTime":2667.064,"endTime":2667.724,"body":"experience"},{"speaker":"Evan Hoffman","startTime":2667.724,"endTime":2667.904,"body":"over"},{"speaker":"Evan Hoffman","startTime":2667.904,"endTime":2667.964,"body":"the"},{"speaker":"Evan Hoffman","startTime":2668.144,"endTime":2668.264,"body":"next"},{"speaker":"Evan Hoffman","startTime":2668.269,"endTime":2668.384,"body":"10"},{"speaker":"Evan Hoffman","startTime":2668.389,"endTime":2668.714,"body":"years."},{"speaker":"Evan Hoffman","startTime":2668.714,"endTime":2668.834,"body":"So"},{"speaker":"Evan Hoffman","startTime":2668.834,"endTime":2669.044,"body":"that"},{"speaker":"Evan Hoffman","startTime":2669.044,"endTime":2669.194,"body":"when"},{"speaker":"Evan Hoffman","startTime":2669.194,"endTime":2669.314,"body":"they"},{"speaker":"Evan Hoffman","startTime":2669.314,"endTime":2669.464,"body":"need"},{"speaker":"Evan Hoffman","startTime":2669.464,"endTime":2669.524,"body":"to"},{"speaker":"Evan Hoffman","startTime":2669.524,"endTime":2669.764,"body":"change"},{"speaker":"Evan Hoffman","startTime":2669.764,"endTime":2669.884,"body":"that"},{"speaker":"Evan Hoffman","startTime":2669.889,"endTime":2670.154,"body":"system"},{"speaker":"Evan Hoffman","startTime":2670.154,"endTime":2670.244,"body":"in"},{"speaker":"Evan Hoffman","startTime":2670.244,"endTime":2670.424,"body":"10"},{"speaker":"Evan Hoffman","startTime":2670.424,"endTime":2670.754,"body":"years,"},{"speaker":"Evan Hoffman","startTime":2670.754,"endTime":2670.934,"body":"we're"},{"speaker":"Evan Hoffman","startTime":2670.934,"endTime":2671.024,"body":"the"},{"speaker":"Evan Hoffman","startTime":2671.029,"endTime":2671.234,"body":"ones"},{"speaker":"Evan Hoffman","startTime":2671.234,"endTime":2671.354,"body":"that"},{"speaker":"Evan Hoffman","startTime":2671.354,"endTime":2671.444,"body":"they're"},{"speaker":"Evan Hoffman","startTime":2671.444,"endTime":2671.684,"body":"dealing"},{"speaker":"Evan Hoffman","startTime":2671.684,"endTime":2671.894,"body":"with."},{"speaker":"Ryan","startTime":2671.99,"endTime":2672.41,"body":"Yeah."},{"speaker":"Ryan","startTime":2672.499,"endTime":2672.589,"body":"I"},{"speaker":"Ryan","startTime":2672.589,"endTime":2672.859,"body":"mean"},{"speaker":"Ryan","startTime":2672.859,"endTime":2673.129,"body":"that"},{"speaker":"Ryan","startTime":2673.129,"endTime":2673.339,"body":"kind"},{"speaker":"Ryan","startTime":2673.339,"endTime":2673.399,"body":"of"},{"speaker":"Ryan","startTime":2673.399,"endTime":2673.879,"body":"mindset"},{"speaker":"Ryan","startTime":2673.879,"endTime":2673.999,"body":"is"},{"speaker":"Ryan","startTime":2673.999,"endTime":2674.179,"body":"what"},{"speaker":"Ryan","startTime":2674.184,"endTime":2674.539,"body":"enables"},{"speaker":"Ryan","startTime":2674.539,"endTime":2674.689,"body":"you"},{"speaker":"Ryan","startTime":2674.689,"endTime":2674.749,"body":"to"},{"speaker":"Ryan","startTime":2674.749,"endTime":2674.989,"body":"have"},{"speaker":"Ryan","startTime":2674.989,"endTime":2675.949,"body":"sustainability"},{"speaker":"Ryan","startTime":2675.949,"endTime":2676.519,"body":"within"},{"speaker":"Ryan","startTime":2676.56,"endTime":2676.74,"body":"your"},{"speaker":"Ryan","startTime":2676.74,"endTime":2677.16,"body":"company"},{"speaker":"Ryan","startTime":2677.16,"endTime":2677.34,"body":"as"},{"speaker":"Ryan","startTime":2677.34,"endTime":2677.76,"body":"opposed"},{"speaker":"Ryan","startTime":2677.76,"endTime":2678.0,"body":"to"},{"speaker":"Ryan","startTime":2678.005,"endTime":2678.57,"body":"always"},{"speaker":"Ryan","startTime":2678.575,"endTime":2679.42,"body":"chasing"},{"speaker":"Ryan","startTime":2679.514,"endTime":2679.664,"body":"the"},{"speaker":"Ryan","startTime":2679.664,"endTime":2679.874,"body":"next"},{"speaker":"Ryan","startTime":2679.964,"endTime":2680.234,"body":"new"},{"speaker":"Ryan","startTime":2680.234,"endTime":2680.624,"body":"client"},{"speaker":"Ryan","startTime":2680.624,"endTime":2680.834,"body":"that's"},{"speaker":"Ryan","startTime":2680.839,"endTime":2681.074,"body":"gonna"},{"speaker":"Ryan","startTime":2681.074,"endTime":2681.254,"body":"put"},{"speaker":"Ryan","startTime":2681.254,"endTime":2681.314,"body":"a"},{"speaker":"Ryan","startTime":2681.314,"endTime":2681.734,"body":"system"},{"speaker":"Ryan","startTime":2681.734,"endTime":2681.854,"body":"in"},{"speaker":"Ryan","startTime":2681.854,"endTime":2682.274,"body":"today."},{"speaker":"Ryan","startTime":2682.424,"endTime":2682.604,"body":"And"},{"speaker":"Ryan","startTime":2682.604,"endTime":2682.784,"body":"they're"},{"speaker":"Ryan","startTime":2682.844,"endTime":2683.144,"body":"like,"},{"speaker":"Ryan","startTime":2683.144,"endTime":2683.564,"body":"that's"},{"speaker":"Ryan","startTime":2683.654,"endTime":2684.164,"body":"obviously"},{"speaker":"Ryan","startTime":2684.164,"endTime":2684.464,"body":"somebody"},{"speaker":"Ryan","startTime":2684.464,"endTime":2684.764,"body":"calls"},{"speaker":"Ryan","startTime":2684.764,"endTime":2684.854,"body":"you"},{"speaker":"Ryan","startTime":2684.854,"endTime":2684.944,"body":"and"},{"speaker":"Ryan","startTime":2684.949,"endTime":2685.094,"body":"that's"},{"speaker":"Ryan","startTime":2685.094,"endTime":2685.184,"body":"what"},{"speaker":"Ryan","startTime":2685.184,"endTime":2685.304,"body":"they"},{"speaker":"Ryan","startTime":2685.304,"endTime":2685.664,"body":"want."},{"speaker":"Ryan","startTime":2686.045,"endTime":2686.225,"body":"You're"},{"speaker":"Ryan","startTime":2686.225,"endTime":2686.435,"body":"gonna"},{"speaker":"Ryan","startTime":2686.435,"endTime":2686.535,"body":"go"},{"speaker":"Ryan","startTime":2686.535,"endTime":2686.855,"body":"do"},{"speaker":"Ryan","startTime":2686.855,"endTime":2686.985,"body":"it."},{"speaker":"Thaddeus Tondu","startTime":2688.688,"endTime":2688.878,"body":"But,"},{"speaker":"Thaddeus Tondu","startTime":2688.878,"endTime":2689.058,"body":"see,"},{"speaker":"Thaddeus Tondu","startTime":2689.058,"endTime":2689.298,"body":"here's"},{"speaker":"Thaddeus Tondu","startTime":2689.298,"endTime":2689.418,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2689.418,"endTime":2689.538,"body":"other"},{"speaker":"Thaddeus Tondu","startTime":2689.538,"endTime":2689.778,"body":"part"},{"speaker":"Thaddeus Tondu","startTime":2689.778,"endTime":2689.928,"body":"though,"},{"speaker":"Thaddeus Tondu","startTime":2689.933,"endTime":2690.048,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":2690.048,"endTime":2690.228,"body":"like,"},{"speaker":"Thaddeus Tondu","startTime":2690.228,"endTime":2690.528,"body":"okay,"},{"speaker":"Thaddeus Tondu","startTime":2690.528,"endTime":2690.828,"body":"now"},{"speaker":"Thaddeus Tondu","startTime":2690.828,"endTime":2691.038,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":2691.038,"endTime":2691.098,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2691.098,"endTime":2691.248,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2691.248,"endTime":2691.428,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2691.428,"endTime":2691.698,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":2691.698,"endTime":2691.998,"body":"that,"},{"speaker":"Thaddeus Tondu","startTime":2691.998,"endTime":2692.238,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":2692.238,"endTime":2692.328,"body":"you've"},{"speaker":"Thaddeus Tondu","startTime":2692.328,"endTime":2692.478,"body":"had"},{"speaker":"Thaddeus Tondu","startTime":2692.478,"endTime":2692.628,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2692.628,"endTime":2692.958,"body":"sale?"},{"speaker":"Thaddeus Tondu","startTime":2692.958,"endTime":2693.138,"body":"Or"},{"speaker":"Thaddeus Tondu","startTime":2693.138,"endTime":2693.228,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":2693.228,"endTime":2693.288,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2693.288,"endTime":2693.408,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2693.408,"endTime":2693.498,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2693.498,"endTime":2693.828,"body":"service"},{"speaker":"Thaddeus Tondu","startTime":2693.828,"endTime":2694.158,"body":"call"},{"speaker":"Thaddeus Tondu","startTime":2694.163,"endTime":2694.428,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2694.433,"endTime":2694.758,"body":"perhaps"},{"speaker":"Thaddeus Tondu","startTime":2694.758,"endTime":2694.848,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2694.848,"endTime":2694.998,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":2694.998,"endTime":2695.118,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2695.118,"endTime":2695.208,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2695.208,"endTime":2695.478,"body":"change"},{"speaker":"Thaddeus Tondu","startTime":2695.478,"endTime":2695.688,"body":"out,"},{"speaker":"Thaddeus Tondu","startTime":2695.688,"endTime":2695.778,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2695.778,"endTime":2695.928,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2695.933,"endTime":2696.348,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":2696.348,"endTime":2697.218,"body":"capitalize"},{"speaker":"Thaddeus Tondu","startTime":2697.223,"endTime":2697.368,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2697.368,"endTime":2697.968,"body":"capture"},{"speaker":"Thaddeus Tondu","startTime":2698.238,"endTime":2698.358,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2698.358,"endTime":2698.718,"body":"data"},{"speaker":"Thaddeus Tondu","startTime":2698.723,"endTime":2698.868,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2698.868,"endTime":2698.988,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2698.988,"endTime":2699.228,"body":"age"},{"speaker":"Thaddeus Tondu","startTime":2699.228,"endTime":2699.348,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2699.348,"endTime":2699.468,"body":"their"},{"speaker":"Thaddeus Tondu","startTime":2699.473,"endTime":2700.068,"body":"systems?"},{"speaker":"Thaddeus Tondu","startTime":2700.127,"endTime":2700.307,"body":"Do"},{"speaker":"Thaddeus Tondu","startTime":2700.312,"endTime":2700.487,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2700.487,"endTime":2700.817,"body":"put"},{"speaker":"Thaddeus Tondu","startTime":2700.817,"endTime":2701.117,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2701.117,"endTime":2701.957,"body":"into"},{"speaker":"Thaddeus Tondu","startTime":2702.197,"endTime":2702.347,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2702.347,"endTime":2702.887,"body":"CRM"},{"speaker":"Thaddeus Tondu","startTime":2702.887,"endTime":2703.397,"body":"system"},{"speaker":"Thaddeus Tondu","startTime":2703.397,"endTime":2703.577,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2703.577,"endTime":2703.697,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":2703.697,"endTime":2703.997,"body":"able"},{"speaker":"Thaddeus Tondu","startTime":2703.997,"endTime":2704.387,"body":"to,"},{"speaker":"Thaddeus Tondu","startTime":2704.717,"endTime":2705.107,"body":"A,"},{"speaker":"Thaddeus Tondu","startTime":2705.167,"endTime":2705.737,"body":"remarket"},{"speaker":"Thaddeus Tondu","startTime":2705.737,"endTime":2705.857,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2705.857,"endTime":2706.187,"body":"them?"},{"speaker":"Thaddeus Tondu","startTime":2706.547,"endTime":2706.997,"body":"B,"},{"speaker":"Thaddeus Tondu","startTime":2706.997,"endTime":2707.177,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2707.177,"endTime":2707.507,"body":"happy"},{"speaker":"Thaddeus Tondu","startTime":2707.507,"endTime":2707.897,"body":"calls,"},{"speaker":"Thaddeus Tondu","startTime":2707.957,"endTime":2708.467,"body":"c"},{"speaker":"Thaddeus Tondu","startTime":2708.467,"endTime":2708.797,"body":"reach"},{"speaker":"Thaddeus Tondu","startTime":2708.797,"endTime":2708.977,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":2708.977,"endTime":2709.157,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":2709.157,"endTime":2709.247,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":2709.247,"endTime":2709.487,"body":"getting"},{"speaker":"Thaddeus Tondu","startTime":2709.487,"endTime":2709.787,"body":"close"},{"speaker":"Thaddeus Tondu","startTime":2709.787,"endTime":2709.907,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2709.907,"endTime":2710.087,"body":"their"},{"speaker":"Thaddeus Tondu","startTime":2710.087,"endTime":2710.327,"body":"life"},{"speaker":"Thaddeus Tondu","startTime":2710.327,"endTime":2710.987,"body":"expectancy"},{"speaker":"Thaddeus Tondu","startTime":2710.987,"endTime":2711.107,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2711.107,"endTime":2711.257,"body":"their"},{"speaker":"Thaddeus Tondu","startTime":2711.257,"endTime":2711.617,"body":"unit."},{"speaker":"Thaddeus Tondu","startTime":2711.617,"endTime":2711.857,"body":"Right?"},{"speaker":"Thaddeus Tondu","startTime":2711.857,"endTime":2712.007,"body":"What"},{"speaker":"Thaddeus Tondu","startTime":2712.007,"endTime":2712.067,"body":"are"},{"speaker":"Thaddeus Tondu","startTime":2712.067,"endTime":2712.247,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2712.252,"endTime":2712.547,"body":"doing"},{"speaker":"Thaddeus Tondu","startTime":2712.547,"endTime":2712.667,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2712.672,"endTime":2712.817,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":2712.817,"endTime":2713.837,"body":"proactive?"},{"speaker":"Thaddeus Tondu","startTime":2714.107,"endTime":2714.227,"body":"Yeah."},{"speaker":"Thaddeus Tondu","startTime":2714.257,"endTime":2714.737,"body":"Versus"},{"speaker":"Thaddeus Tondu","startTime":2714.737,"endTime":2715.577,"body":"reactive"},{"speaker":"Thaddeus Tondu","startTime":2715.582,"endTime":2715.667,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":2715.667,"endTime":2715.817,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":2715.817,"endTime":2716.297,"body":"business,"},{"speaker":"Thaddeus Tondu","startTime":2716.567,"endTime":2716.837,"body":"sitting"},{"speaker":"Thaddeus Tondu","startTime":2716.837,"endTime":2717.047,"body":"around"},{"speaker":"Thaddeus Tondu","startTime":2717.047,"endTime":2717.257,"body":"saying,"},{"speaker":"Thaddeus Tondu","startTime":2717.257,"endTime":2717.497,"body":"Gee,"},{"speaker":"Thaddeus Tondu","startTime":2717.502,"endTime":2717.647,"body":"my"},{"speaker":"Thaddeus Tondu","startTime":2717.647,"endTime":2717.917,"body":"phone"},{"speaker":"Thaddeus Tondu","startTime":2717.922,"endTime":2718.157,"body":"isn't"},{"speaker":"Thaddeus Tondu","startTime":2718.157,"endTime":2718.547,"body":"ringing."},{"speaker":"Thaddeus Tondu","startTime":2718.547,"endTime":2718.607,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2718.612,"endTime":2718.847,"body":"guess"},{"speaker":"Thaddeus Tondu","startTime":2718.852,"endTime":2718.937,"body":"I'm"},{"speaker":"Thaddeus Tondu","startTime":2718.937,"endTime":2719.147,"body":"not"},{"speaker":"Thaddeus Tondu","startTime":2719.152,"endTime":2719.417,"body":"having"},{"speaker":"Thaddeus Tondu","startTime":2719.417,"endTime":2719.687,"body":"really"},{"speaker":"Thaddeus Tondu","startTime":2719.687,"endTime":2719.927,"body":"good"},{"speaker":"Thaddeus Tondu","startTime":2720.227,"endTime":2720.737,"body":"success"},{"speaker":"Thaddeus Tondu","startTime":2720.737,"endTime":2720.857,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":2720.857,"endTime":2721.307,"body":"business."},{"speaker":"Thaddeus Tondu","startTime":2721.307,"endTime":2721.577,"body":"That's"},{"speaker":"Thaddeus Tondu","startTime":2721.577,"endTime":2722.237,"body":"reactive."},{"speaker":"Thaddeus Tondu","startTime":2722.242,"endTime":2722.647,"body":"Yeah."},{"speaker":"Thaddeus Tondu","startTime":2722.897,"endTime":2723.227,"body":"Making"},{"speaker":"Thaddeus Tondu","startTime":2723.227,"endTime":2723.437,"body":"some"},{"speaker":"Thaddeus Tondu","startTime":2723.437,"endTime":2723.917,"body":"outbound"},{"speaker":"Thaddeus Tondu","startTime":2723.917,"endTime":2724.517,"body":"calls,"},{"speaker":"Thaddeus Tondu","startTime":2724.517,"endTime":2725.027,"body":"checking"},{"speaker":"Thaddeus Tondu","startTime":2725.027,"endTime":2725.327,"body":"in,"},{"speaker":"Thaddeus Tondu","startTime":2725.357,"endTime":2725.687,"body":"doing"},{"speaker":"Thaddeus Tondu","startTime":2725.687,"endTime":2726.017,"body":"happy"},{"speaker":"Thaddeus Tondu","startTime":2726.017,"endTime":2726.287,"body":"calls,"},{"speaker":"Thaddeus Tondu","startTime":2726.317,"endTime":2726.857,"body":"staying"},{"speaker":"Thaddeus Tondu","startTime":2726.857,"endTime":2727.217,"body":"top"},{"speaker":"Thaddeus Tondu","startTime":2727.217,"endTime":2727.397,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2727.397,"endTime":2727.967,"body":"mind."},{"speaker":"Thaddeus Tondu","startTime":2728.546,"endTime":2729.356,"body":"Proactive,"},{"speaker":"Thaddeus Tondu","startTime":2729.386,"endTime":2729.536,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2729.536,"endTime":2729.746,"body":"that's"},{"speaker":"Thaddeus Tondu","startTime":2729.746,"endTime":2729.806,"body":"how"},{"speaker":"Thaddeus Tondu","startTime":2729.806,"endTime":2729.896,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":2729.896,"endTime":2730.016,"body":"gonna"},{"speaker":"Thaddeus Tondu","startTime":2730.016,"endTime":2730.106,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":2730.106,"endTime":2730.256,"body":"able"},{"speaker":"Thaddeus Tondu","startTime":2730.256,"endTime":2730.316,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2730.316,"endTime":2730.466,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2730.466,"endTime":2730.776,"body":"that."},{"speaker":"Thaddeus Tondu","startTime":2730.827,"endTime":2731.007,"body":"Now"},{"speaker":"Thaddeus Tondu","startTime":2731.007,"endTime":2731.157,"body":"by"},{"speaker":"Thaddeus Tondu","startTime":2731.157,"endTime":2731.277,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2731.277,"endTime":2731.397,"body":"way,"},{"speaker":"Thaddeus Tondu","startTime":2731.397,"endTime":2731.457,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2731.457,"endTime":2731.577,"body":"know"},{"speaker":"Thaddeus Tondu","startTime":2731.577,"endTime":2731.697,"body":"we,"},{"speaker":"Thaddeus Tondu","startTime":2731.757,"endTime":2731.877,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":2731.877,"endTime":2732.087,"body":"talked"},{"speaker":"Thaddeus Tondu","startTime":2732.087,"endTime":2732.277,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":2732.277,"endTime":2732.547,"body":"Sera"},{"speaker":"Thaddeus Tondu","startTime":2732.547,"endTime":2732.587,"body":"A."},{"speaker":"Thaddeus Tondu","startTime":2732.587,"endTime":2732.787,"body":"Little"},{"speaker":"Thaddeus Tondu","startTime":2732.807,"endTime":2732.987,"body":"bit"},{"speaker":"Thaddeus Tondu","startTime":2732.987,"endTime":2733.407,"body":"earlier,"},{"speaker":"Thaddeus Tondu","startTime":2733.407,"endTime":2733.557,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":2733.557,"endTime":2733.647,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2733.647,"endTime":2733.797,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":2733.797,"endTime":2734.007,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":2734.007,"endTime":2734.097,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2734.097,"endTime":2734.547,"body":"ability"},{"speaker":"Thaddeus Tondu","startTime":2734.547,"endTime":2734.877,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2735.087,"endTime":2735.237,"body":"Yeah,"},{"speaker":"Thaddeus Tondu","startTime":2735.237,"endTime":2735.357,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":2735.357,"endTime":2735.507,"body":"right"},{"speaker":"Thaddeus Tondu","startTime":2735.507,"endTime":2735.597,"body":"up"},{"speaker":"Thaddeus Tondu","startTime":2735.597,"endTime":2735.877,"body":"there."},{"speaker":"Thaddeus Tondu","startTime":2735.977,"endTime":2736.277,"body":"Sera's"},{"speaker":"Thaddeus Tondu","startTime":2736.307,"endTime":2736.747,"body":"systems"},{"speaker":"Thaddeus Tondu","startTime":2736.828,"endTime":2737.152,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2737.152,"endTime":2737.362,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":2737.367,"endTime":2737.542,"body":"will"},{"speaker":"Thaddeus Tondu","startTime":2737.547,"endTime":2737.662,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":2737.662,"endTime":2737.722,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2737.722,"endTime":2737.902,"body":"link"},{"speaker":"Thaddeus Tondu","startTime":2737.902,"endTime":2737.992,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":2737.992,"endTime":2738.14,"body":"the,"},{"speaker":"Thaddeus Tondu","startTime":2738.189,"endTime":2738.364,"body":"show"},{"speaker":"Thaddeus Tondu","startTime":2738.364,"endTime":2738.724,"body":"notes"},{"speaker":"Thaddeus Tondu","startTime":2738.788,"endTime":2738.968,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2738.968,"endTime":2739.178,"body":"check"},{"speaker":"Thaddeus Tondu","startTime":2739.178,"endTime":2739.238,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":2739.238,"endTime":2739.388,"body":"out."},{"speaker":"Thaddeus Tondu","startTime":2739.393,"endTime":2739.594,"body":"But"},{"speaker":"Thaddeus Tondu","startTime":2739.594,"endTime":2739.774,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":2739.774,"endTime":2740.584,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":2740.614,"endTime":2741.124,"body":"uniquely"},{"speaker":"Thaddeus Tondu","startTime":2741.129,"endTime":2741.334,"body":"built"},{"speaker":"Thaddeus Tondu","startTime":2741.334,"endTime":2741.544,"body":"into"},{"speaker":"Thaddeus Tondu","startTime":2741.544,"endTime":2741.664,"body":"their"},{"speaker":"Thaddeus Tondu","startTime":2741.669,"endTime":2742.174,"body":"system"},{"speaker":"Thaddeus Tondu","startTime":2742.192,"endTime":2742.552,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2742.552,"endTime":2743.392,"body":"capability"},{"speaker":"Thaddeus Tondu","startTime":2743.392,"endTime":2743.632,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":2743.632,"endTime":2743.842,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2743.847,"endTime":2744.082,"body":"bring"},{"speaker":"Thaddeus Tondu","startTime":2744.082,"endTime":2744.202,"body":"them"},{"speaker":"Thaddeus Tondu","startTime":2744.202,"endTime":2744.442,"body":"into"},{"speaker":"Thaddeus Tondu","startTime":2744.612,"endTime":2744.772,"body":"their,"},{"speaker":"Thaddeus Tondu","startTime":2744.772,"endTime":2745.012,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2745.012,"endTime":2745.013,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2745.018,"endTime":2745.582,"body":"membership"},{"speaker":"Thaddeus Tondu","startTime":2745.613,"endTime":2745.956,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2745.956,"endTime":2746.136,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2746.136,"endTime":2746.346,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":2746.346,"endTime":2746.646,"body":"now"},{"speaker":"Thaddeus Tondu","startTime":2746.646,"endTime":2747.126,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":2747.126,"endTime":2747.396,"body":"this"},{"speaker":"Thaddeus Tondu","startTime":2747.396,"endTime":2747.996,"body":"data"},{"speaker":"Thaddeus Tondu","startTime":2747.996,"endTime":2748.176,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2748.176,"endTime":2748.506,"body":"how"},{"speaker":"Thaddeus Tondu","startTime":2748.506,"endTime":2748.836,"body":"old"},{"speaker":"Thaddeus Tondu","startTime":2748.836,"endTime":2749.046,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":2749.046,"endTime":2749.496,"body":"units"},{"speaker":"Thaddeus Tondu","startTime":2749.496,"endTime":2750.036,"body":"are"},{"speaker":"Thaddeus Tondu","startTime":2750.156,"endTime":2750.936,"body":"inside"},{"speaker":"Thaddeus Tondu","startTime":2750.936,"endTime":2751.086,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":2751.086,"endTime":2751.656,"body":"membership"},{"speaker":"Thaddeus Tondu","startTime":2751.656,"endTime":2752.056,"body":"base."},{"speaker":"Thaddeus Tondu","startTime":2752.11,"endTime":2752.26,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":2752.26,"endTime":2752.426,"body":"it's,"},{"speaker":"Thaddeus Tondu","startTime":2752.426,"endTime":2752.486,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2752.491,"endTime":2752.786,"body":"different"},{"speaker":"Thaddeus Tondu","startTime":2752.786,"endTime":2752.906,"body":"way"},{"speaker":"Thaddeus Tondu","startTime":2752.906,"endTime":2752.996,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2752.996,"endTime":2753.176,"body":"look"},{"speaker":"Thaddeus Tondu","startTime":2753.176,"endTime":2753.266,"body":"at"},{"speaker":"Thaddeus Tondu","startTime":2753.266,"endTime":2753.356,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2753.356,"endTime":2753.776,"body":"business"},{"speaker":"Thaddeus Tondu","startTime":2753.781,"endTime":2754.166,"body":"versus"},{"speaker":"Thaddeus Tondu","startTime":2754.166,"endTime":2754.466,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":2754.526,"endTime":2754.856,"body":"sitting"},{"speaker":"Thaddeus Tondu","startTime":2754.856,"endTime":2755.096,"body":"around"},{"speaker":"Thaddeus Tondu","startTime":2755.096,"endTime":2755.306,"body":"waiting"},{"speaker":"Thaddeus Tondu","startTime":2755.306,"endTime":2755.396,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":2755.396,"endTime":2755.486,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2755.491,"endTime":2755.666,"body":"phone"},{"speaker":"Thaddeus Tondu","startTime":2755.666,"endTime":2755.756,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2755.756,"endTime":2755.936,"body":"ring."},{"speaker":"Ryan","startTime":2755.984,"endTime":2756.254,"body":"Yeah,"},{"speaker":"Ryan","startTime":2756.254,"endTime":2756.554,"body":"that's"},{"speaker":"Ryan","startTime":2756.559,"endTime":2756.914,"body":"huge."},{"speaker":"Ryan","startTime":2756.914,"endTime":2757.004,"body":"And"},{"speaker":"Ryan","startTime":2757.004,"endTime":2757.094,"body":"I"},{"speaker":"Ryan","startTime":2757.094,"endTime":2757.304,"body":"think"},{"speaker":"Ryan","startTime":2757.309,"endTime":2757.484,"body":"that"},{"speaker":"Ryan","startTime":2757.548,"endTime":2757.783,"body":"what"},{"speaker":"Ryan","startTime":2757.783,"endTime":2757.873,"body":"you're"},{"speaker":"Ryan","startTime":2757.873,"endTime":2758.263,"body":"talking"},{"speaker":"Ryan","startTime":2758.263,"endTime":2758.533,"body":"about"},{"speaker":"Ryan","startTime":2758.533,"endTime":2758.803,"body":"is"},{"speaker":"Ryan","startTime":2759.073,"endTime":2759.433,"body":"making"},{"speaker":"Ryan","startTime":2759.433,"endTime":2759.523,"body":"the"},{"speaker":"Ryan","startTime":2759.523,"endTime":2759.853,"body":"phone"},{"speaker":"Ryan","startTime":2759.853,"endTime":2760.153,"body":"ring,"},{"speaker":"Ryan","startTime":2760.153,"endTime":2760.273,"body":"and"},{"speaker":"Ryan","startTime":2760.273,"endTime":2760.543,"body":"that's"},{"speaker":"Ryan","startTime":2760.543,"endTime":2761.023,"body":"typically"},{"speaker":"Ryan","startTime":2761.023,"endTime":2761.083,"body":"a"},{"speaker":"Ryan","startTime":2761.083,"endTime":2761.503,"body":"function"},{"speaker":"Ryan","startTime":2761.503,"endTime":2761.563,"body":"of"},{"speaker":"Ryan","startTime":2761.563,"endTime":2762.103,"body":"marketing,"},{"speaker":"Ryan","startTime":2762.103,"endTime":2762.403,"body":"right?"},{"speaker":"Ryan","startTime":2762.419,"endTime":2762.569,"body":"Correct."},{"speaker":"Ryan","startTime":2762.569,"endTime":2762.659,"body":"And"},{"speaker":"Ryan","startTime":2762.659,"endTime":2762.749,"body":"I"},{"speaker":"Ryan","startTime":2762.749,"endTime":2763.019,"body":"think"},{"speaker":"Ryan","startTime":2763.019,"endTime":2763.229,"body":"that"},{"speaker":"Ryan","startTime":2763.234,"endTime":2763.649,"body":"like"},{"speaker":"Ryan","startTime":2763.829,"endTime":2764.069,"body":"what"},{"speaker":"Ryan","startTime":2764.069,"endTime":2764.249,"body":"we're"},{"speaker":"Ryan","startTime":2764.249,"endTime":2764.669,"body":"talking"},{"speaker":"Ryan","startTime":2764.669,"endTime":2765.239,"body":"about,"},{"speaker":"Ryan","startTime":2765.449,"endTime":2766.169,"body":"creating"},{"speaker":"Ryan","startTime":2766.169,"endTime":2766.409,"body":"this"},{"speaker":"Ryan","startTime":2766.409,"endTime":2767.099,"body":"system"},{"speaker":"Ryan","startTime":2767.104,"endTime":2767.279,"body":"where"},{"speaker":"Ryan","startTime":2767.279,"endTime":2767.399,"body":"you"},{"speaker":"Ryan","startTime":2767.399,"endTime":2767.669,"body":"have"},{"speaker":"Ryan","startTime":2767.669,"endTime":2768.449,"body":"processes"},{"speaker":"Ryan","startTime":2768.449,"endTime":2768.599,"body":"in"},{"speaker":"Ryan","startTime":2768.604,"endTime":2768.989,"body":"place"},{"speaker":"Ryan","startTime":2768.989,"endTime":2769.169,"body":"that"},{"speaker":"Ryan","startTime":2769.169,"endTime":2769.469,"body":"create"},{"speaker":"Ryan","startTime":2769.474,"endTime":2769.589,"body":"an"},{"speaker":"Ryan","startTime":2769.589,"endTime":2770.549,"body":"experience,"},{"speaker":"Ryan","startTime":2770.587,"endTime":2771.067,"body":"generally"},{"speaker":"Ryan","startTime":2771.067,"endTime":2771.457,"body":"speaking,"},{"speaker":"Ryan","startTime":2771.462,"endTime":2771.547,"body":"or"},{"speaker":"Ryan","startTime":2771.547,"endTime":2771.937,"body":"broadly"},{"speaker":"Ryan","startTime":2771.937,"endTime":2772.529,"body":"speaking"},{"speaker":"Ryan","startTime":2772.637,"endTime":2772.971,"body":"I,"},{"speaker":"Ryan","startTime":2772.971,"endTime":2773.391,"body":"firmly"},{"speaker":"Ryan","startTime":2773.391,"endTime":2773.871,"body":"believe"},{"speaker":"Ryan","startTime":2773.871,"endTime":2774.201,"body":"that"},{"speaker":"Ryan","startTime":2774.291,"endTime":2774.741,"body":"customer"},{"speaker":"Ryan","startTime":2774.741,"endTime":2775.611,"body":"experiences"},{"speaker":"Ryan","startTime":2775.611,"endTime":2775.761,"body":"the"},{"speaker":"Ryan","startTime":2775.761,"endTime":2775.971,"body":"new"},{"speaker":"Ryan","startTime":2775.971,"endTime":2776.571,"body":"marketing"},{"speaker":"Ryan","startTime":2776.571,"endTime":2776.841,"body":"battle"},{"speaker":"Ryan","startTime":2776.841,"endTime":2777.111,"body":"front."},{"speaker":"Ryan","startTime":2777.177,"endTime":2777.847,"body":"Because"},{"speaker":"Ryan","startTime":2778.407,"endTime":2778.617,"body":"there"},{"speaker":"Ryan","startTime":2778.617,"endTime":2778.677,"body":"are"},{"speaker":"Ryan","startTime":2778.677,"endTime":2779.157,"body":"not"},{"speaker":"Ryan","startTime":2779.157,"endTime":2779.697,"body":"many"},{"speaker":"Ryan","startTime":2779.734,"endTime":2780.454,"body":"businesses"},{"speaker":"Ryan","startTime":2780.454,"endTime":2780.574,"body":"that"},{"speaker":"Ryan","startTime":2780.574,"endTime":2780.694,"body":"are"},{"speaker":"Ryan","startTime":2780.694,"endTime":2781.294,"body":"actually"},{"speaker":"Ryan","startTime":2781.294,"endTime":2781.864,"body":"focused"},{"speaker":"Ryan","startTime":2781.869,"endTime":2782.044,"body":"in"},{"speaker":"Ryan","startTime":2782.044,"endTime":2782.194,"body":"on"},{"speaker":"Ryan","startTime":2782.194,"endTime":2782.374,"body":"that"},{"speaker":"Ryan","startTime":2782.374,"endTime":2783.124,"body":"experience."},{"speaker":"Ryan","startTime":2783.124,"endTime":2783.334,"body":"They're"},{"speaker":"Ryan","startTime":2783.334,"endTime":2784.024,"body":"very"},{"speaker":"Ryan","startTime":2784.354,"endTime":2784.624,"body":"new"},{"speaker":"Ryan","startTime":2784.624,"endTime":2785.194,"body":"customer"},{"speaker":"Ryan","startTime":2785.199,"endTime":2785.644,"body":"driven"},{"speaker":"Ryan","startTime":2785.644,"endTime":2785.734,"body":"and"},{"speaker":"Ryan","startTime":2785.739,"endTime":2786.064,"body":"churn"},{"speaker":"Ryan","startTime":2786.064,"endTime":2786.154,"body":"and"},{"speaker":"Ryan","startTime":2786.154,"endTime":2786.566,"body":"burn."},{"speaker":"Ryan","startTime":2786.704,"endTime":2786.914,"body":"Which"},{"speaker":"Ryan","startTime":2786.914,"endTime":2787.064,"body":"is"},{"speaker":"Ryan","startTime":2787.064,"endTime":2787.124,"body":"a"},{"speaker":"Ryan","startTime":2787.124,"endTime":2787.364,"body":"big"},{"speaker":"Ryan","startTime":2787.369,"endTime":2787.634,"body":"part"},{"speaker":"Ryan","startTime":2787.639,"endTime":2787.694,"body":"of"},{"speaker":"Ryan","startTime":2787.694,"endTime":2787.754,"body":"the"},{"speaker":"Ryan","startTime":2787.759,"endTime":2788.174,"body":"reason"},{"speaker":"Ryan","startTime":2788.174,"endTime":2788.444,"body":"why"},{"speaker":"Ryan","startTime":2788.444,"endTime":2788.714,"body":"we"},{"speaker":"Ryan","startTime":2788.719,"endTime":2788.984,"body":"had"},{"speaker":"Ryan","startTime":2788.984,"endTime":2789.104,"body":"the"},{"speaker":"Ryan","startTime":2789.104,"endTime":2789.584,"body":"idea"},{"speaker":"Ryan","startTime":2789.584,"endTime":2789.794,"body":"to"},{"speaker":"Ryan","startTime":2789.799,"endTime":2790.274,"body":"start"},{"speaker":"Ryan","startTime":2790.334,"endTime":2791.114,"body":"prestige"},{"speaker":"Ryan","startTime":2791.354,"endTime":2791.534,"body":"is"},{"speaker":"Ryan","startTime":2791.534,"endTime":2791.684,"body":"cuz"},{"speaker":"Ryan","startTime":2791.684,"endTime":2791.864,"body":"that's"},{"speaker":"Ryan","startTime":2791.869,"endTime":2792.014,"body":"what"},{"speaker":"Ryan","startTime":2792.014,"endTime":2792.134,"body":"we"},{"speaker":"Ryan","startTime":2792.139,"endTime":2792.734,"body":"noticed."},{"speaker":"Ryan","startTime":2793.094,"endTime":2793.784,"body":"And"},{"speaker":"Ryan","startTime":2793.803,"endTime":2794.016,"body":"if,"},{"speaker":"Ryan","startTime":2794.016,"endTime":2794.166,"body":"you"},{"speaker":"Ryan","startTime":2794.166,"endTime":2794.346,"body":"can"},{"speaker":"Ryan","startTime":2794.346,"endTime":2794.856,"body":"focus"},{"speaker":"Ryan","startTime":2794.856,"endTime":2795.216,"body":"in"},{"speaker":"Ryan","startTime":2795.216,"endTime":2795.846,"body":"on"},{"speaker":"Ryan","startTime":2796.056,"endTime":2796.206,"body":"the"},{"speaker":"Ryan","startTime":2796.206,"endTime":2796.926,"body":"experience,"},{"speaker":"Ryan","startTime":2796.926,"endTime":2797.076,"body":"then"},{"speaker":"Ryan","startTime":2797.076,"endTime":2797.316,"body":"you're"},{"speaker":"Ryan","startTime":2797.316,"endTime":2797.526,"body":"gonna"},{"speaker":"Ryan","startTime":2797.526,"endTime":2797.766,"body":"set"},{"speaker":"Ryan","startTime":2797.766,"endTime":2798.096,"body":"yourself"},{"speaker":"Ryan","startTime":2798.096,"endTime":2798.516,"body":"apart"},{"speaker":"Ryan","startTime":2798.516,"endTime":2798.696,"body":"from"},{"speaker":"Ryan","startTime":2798.696,"endTime":2798.816,"body":"your"},{"speaker":"Ryan","startTime":2798.816,"endTime":2799.596,"body":"competition"},{"speaker":"Ryan","startTime":2799.596,"endTime":2799.746,"body":"in"},{"speaker":"Ryan","startTime":2799.746,"endTime":2800.016,"body":"such"},{"speaker":"Ryan","startTime":2800.016,"endTime":2800.076,"body":"a"},{"speaker":"Ryan","startTime":2800.076,"endTime":2800.496,"body":"massive"},{"speaker":"Ryan","startTime":2800.496,"endTime":2800.736,"body":"way"},{"speaker":"Ryan","startTime":2800.736,"endTime":2801.066,"body":"that"},{"speaker":"Ryan","startTime":2801.426,"endTime":2801.636,"body":"like,"},{"speaker":"Ryan","startTime":2801.636,"endTime":2801.756,"body":"the"},{"speaker":"Ryan","startTime":2801.761,"endTime":2802.176,"body":"idea"},{"speaker":"Ryan","startTime":2802.176,"endTime":2802.596,"body":"is"},{"speaker":"Ryan","startTime":2802.866,"endTime":2803.046,"body":"to"},{"speaker":"Ryan","startTime":2803.051,"endTime":2803.316,"body":"make"},{"speaker":"Ryan","startTime":2803.316,"endTime":2803.946,"body":"somebody"},{"speaker":"Ryan","startTime":2803.946,"endTime":2804.486,"body":"so"},{"speaker":"Ryan","startTime":2804.486,"endTime":2805.086,"body":"wowed"},{"speaker":"Ryan","startTime":2805.326,"endTime":2805.686,"body":"by"},{"speaker":"Ryan","startTime":2805.686,"endTime":2805.866,"body":"their"},{"speaker":"Ryan","startTime":2805.866,"endTime":2806.406,"body":"experience"},{"speaker":"Ryan","startTime":2806.406,"endTime":2806.556,"body":"with"},{"speaker":"Ryan","startTime":2806.556,"endTime":2806.736,"body":"you"},{"speaker":"Ryan","startTime":2806.736,"endTime":2806.856,"body":"that"},{"speaker":"Ryan","startTime":2806.886,"endTime":2807.246,"body":"why"},{"speaker":"Ryan","startTime":2807.251,"endTime":2807.426,"body":"would"},{"speaker":"Ryan","startTime":2807.426,"endTime":2807.546,"body":"they"},{"speaker":"Ryan","startTime":2807.551,"endTime":2807.876,"body":"wanna"},{"speaker":"Ryan","startTime":2807.876,"endTime":2808.456,"body":"call"},{"speaker":"Ryan","startTime":2808.496,"endTime":2808.916,"body":"somebody"},{"speaker":"Ryan","startTime":2808.916,"endTime":2809.396,"body":"else?"},{"speaker":"Ryan","startTime":2809.456,"endTime":2809.756,"body":"Why"},{"speaker":"Ryan","startTime":2809.846,"endTime":2810.026,"body":"they"},{"speaker":"Ryan","startTime":2810.026,"endTime":2810.446,"body":"wouldn't,"},{"speaker":"Ryan","startTime":2810.506,"endTime":2810.956,"body":"because"},{"speaker":"Ryan","startTime":2810.956,"endTime":2811.046,"body":"they"},{"speaker":"Ryan","startTime":2811.046,"endTime":2811.316,"body":"had"},{"speaker":"Ryan","startTime":2811.316,"endTime":2811.556,"body":"such"},{"speaker":"Ryan","startTime":2811.556,"endTime":2811.616,"body":"a"},{"speaker":"Ryan","startTime":2811.616,"endTime":2811.856,"body":"great"},{"speaker":"Ryan","startTime":2811.856,"endTime":2812.546,"body":"experience"},{"speaker":"Ryan","startTime":2812.546,"endTime":2812.756,"body":"and"},{"speaker":"Ryan","startTime":2813.116,"endTime":2813.266,"body":"they"},{"speaker":"Ryan","startTime":2813.266,"endTime":2813.446,"body":"know"},{"speaker":"Ryan","startTime":2813.446,"endTime":2813.566,"body":"the"},{"speaker":"Ryan","startTime":2813.566,"endTime":2813.986,"body":"person"},{"speaker":"Ryan","startTime":2814.106,"endTime":2814.209,"body":"in"},{"speaker":"Ryan","startTime":2814.209,"endTime":2814.299,"body":"the"},{"speaker":"Ryan","startTime":2814.299,"endTime":2814.659,"body":"shop,"},{"speaker":"Ryan","startTime":2814.659,"endTime":2814.749,"body":"in"},{"speaker":"Ryan","startTime":2814.749,"endTime":2814.869,"body":"your"},{"speaker":"Ryan","startTime":2814.869,"endTime":2815.319,"body":"office"},{"speaker":"Ryan","startTime":2815.324,"endTime":2815.529,"body":"by"},{"speaker":"Ryan","startTime":2815.529,"endTime":2816.009,"body":"name."},{"speaker":"Ryan","startTime":2816.133,"endTime":2816.684,"body":"And"},{"speaker":"Ryan","startTime":2816.684,"endTime":2816.846,"body":"they"},{"speaker":"Ryan","startTime":2816.846,"endTime":2817.266,"body":"just,"},{"speaker":"Ryan","startTime":2817.776,"endTime":2818.196,"body":"there's"},{"speaker":"Ryan","startTime":2818.201,"endTime":2818.286,"body":"a"},{"speaker":"Ryan","startTime":2818.286,"endTime":2818.826,"body":"difference"},{"speaker":"Ryan","startTime":2818.826,"endTime":2819.096,"body":"there."},{"speaker":"Ryan","startTime":2819.096,"endTime":2819.156,"body":"A"},{"speaker":"Ryan","startTime":2819.161,"endTime":2819.816,"body":"distinction"},{"speaker":"Ryan","startTime":2819.816,"endTime":2819.966,"body":"that"},{"speaker":"Ryan","startTime":2819.966,"endTime":2820.416,"body":"is,"},{"speaker":"Ryan","startTime":2820.806,"endTime":2821.016,"body":"it's"},{"speaker":"Ryan","startTime":2821.016,"endTime":2821.286,"body":"really"},{"speaker":"Ryan","startTime":2821.286,"endTime":2821.706,"body":"like,"},{"speaker":"Ryan","startTime":2821.766,"endTime":2821.976,"body":"it's"},{"speaker":"Ryan","startTime":2821.976,"endTime":2822.546,"body":"palpable"},{"speaker":"Ryan","startTime":2822.546,"endTime":2822.726,"body":"for"},{"speaker":"Ryan","startTime":2822.726,"endTime":2823.246,"body":"people"},{"speaker":"Ryan","startTime":2823.303,"endTime":2823.519,"body":"Like"},{"speaker":"Ryan","startTime":2823.549,"endTime":2823.759,"body":"we,"},{"speaker":"Ryan","startTime":2823.759,"endTime":2823.939,"body":"we"},{"speaker":"Ryan","startTime":2823.939,"endTime":2824.209,"body":"think"},{"speaker":"Ryan","startTime":2824.214,"endTime":2824.359,"body":"we're"},{"speaker":"Ryan","startTime":2824.359,"endTime":2824.509,"body":"in"},{"speaker":"Ryan","startTime":2824.509,"endTime":2824.719,"body":"this"},{"speaker":"Ryan","startTime":2824.724,"endTime":2824.989,"body":"age"},{"speaker":"Ryan","startTime":2824.989,"endTime":2825.349,"body":"where"},{"speaker":"Ryan","startTime":2825.709,"endTime":2826.249,"body":"everybody"},{"speaker":"Ryan","startTime":2826.249,"endTime":2826.489,"body":"just"},{"speaker":"Ryan","startTime":2826.489,"endTime":2826.849,"body":"wants"},{"speaker":"Ryan","startTime":2826.849,"endTime":2827.269,"body":"everything"},{"speaker":"Ryan","startTime":2827.269,"endTime":2827.389,"body":"they"},{"speaker":"Ryan","startTime":2827.389,"endTime":2827.719,"body":"want"},{"speaker":"Ryan","startTime":2827.719,"endTime":2827.899,"body":"when"},{"speaker":"Ryan","startTime":2827.899,"endTime":2828.019,"body":"they"},{"speaker":"Ryan","startTime":2828.019,"endTime":2828.289,"body":"want"},{"speaker":"Ryan","startTime":2828.289,"endTime":2828.379,"body":"it."},{"speaker":"Ryan","startTime":2828.379,"endTime":2828.469,"body":"And"},{"speaker":"Ryan","startTime":2828.469,"endTime":2828.739,"body":"that's"},{"speaker":"Ryan","startTime":2828.739,"endTime":2829.169,"body":"true."},{"speaker":"Ryan","startTime":2829.332,"endTime":2829.485,"body":"But"},{"speaker":"Ryan","startTime":2829.485,"endTime":2829.665,"body":"when"},{"speaker":"Ryan","startTime":2829.665,"endTime":2829.815,"body":"you"},{"speaker":"Ryan","startTime":2829.815,"endTime":2830.175,"body":"can"},{"speaker":"Ryan","startTime":2830.175,"endTime":2830.535,"body":"slow"},{"speaker":"Ryan","startTime":2830.535,"endTime":2830.625,"body":"it"},{"speaker":"Ryan","startTime":2830.625,"endTime":2830.925,"body":"down"},{"speaker":"Ryan","startTime":2830.925,"endTime":2831.015,"body":"and"},{"speaker":"Ryan","startTime":2831.015,"endTime":2831.135,"body":"like"},{"speaker":"Ryan","startTime":2831.135,"endTime":2831.525,"body":"Robert"},{"speaker":"Ryan","startTime":2831.525,"endTime":2831.645,"body":"was"},{"speaker":"Ryan","startTime":2831.645,"endTime":2831.975,"body":"saying,"},{"speaker":"Ryan","startTime":2831.975,"endTime":2832.185,"body":"meet"},{"speaker":"Ryan","startTime":2832.185,"endTime":2832.425,"body":"people"},{"speaker":"Ryan","startTime":2832.425,"endTime":2832.605,"body":"where"},{"speaker":"Ryan","startTime":2832.605,"endTime":2832.785,"body":"they're"},{"speaker":"Ryan","startTime":2832.785,"endTime":2832.995,"body":"at"},{"speaker":"Ryan","startTime":2832.995,"endTime":2833.745,"body":"emotionally,"},{"speaker":"Ryan","startTime":2833.806,"endTime":2833.986,"body":"that"},{"speaker":"Ryan","startTime":2833.986,"endTime":2834.376,"body":"goes"},{"speaker":"Ryan","startTime":2834.376,"endTime":2834.556,"body":"and"},{"speaker":"Ryan","startTime":2834.556,"endTime":2834.646,"body":"it"},{"speaker":"Ryan","startTime":2834.646,"endTime":2835.006,"body":"sounds"},{"speaker":"Ryan","startTime":2835.006,"endTime":2835.336,"body":"cheesy,"},{"speaker":"Ryan","startTime":2835.336,"endTime":2835.493,"body":"but"},{"speaker":"Ryan","startTime":2835.493,"endTime":2835.685,"body":"it's,"},{"speaker":"Ryan","startTime":2835.685,"endTime":2835.925,"body":"true."},{"speaker":"Ryan","startTime":2835.925,"endTime":2836.555,"body":"People"},{"speaker":"Ryan","startTime":2836.735,"endTime":2837.065,"body":"have"},{"speaker":"Ryan","startTime":2837.065,"endTime":2837.215,"body":"their"},{"speaker":"Ryan","startTime":2837.215,"endTime":2837.725,"body":"stuff"},{"speaker":"Ryan","startTime":2837.725,"endTime":2837.815,"body":"and"},{"speaker":"Ryan","startTime":2837.815,"endTime":2838.055,"body":"they"},{"speaker":"Ryan","startTime":2838.145,"endTime":2838.505,"body":"walk"},{"speaker":"Ryan","startTime":2838.505,"endTime":2838.775,"body":"around"},{"speaker":"Ryan","startTime":2838.775,"endTime":2838.925,"body":"with"},{"speaker":"Ryan","startTime":2838.925,"endTime":2839.015,"body":"it"},{"speaker":"Ryan","startTime":2839.015,"endTime":2839.105,"body":"and"},{"speaker":"Ryan","startTime":2839.105,"endTime":2839.195,"body":"they"},{"speaker":"Ryan","startTime":2839.195,"endTime":2839.585,"body":"carry"},{"speaker":"Ryan","startTime":2839.59,"endTime":2839.735,"body":"it."},{"speaker":"Ryan","startTime":2839.735,"endTime":2839.915,"body":"And"},{"speaker":"Ryan","startTime":2839.92,"endTime":2840.065,"body":"if"},{"speaker":"Ryan","startTime":2840.065,"endTime":2840.185,"body":"you"},{"speaker":"Ryan","startTime":2840.185,"endTime":2840.395,"body":"can"},{"speaker":"Ryan","startTime":2840.395,"endTime":2840.665,"body":"kind"},{"speaker":"Ryan","startTime":2840.67,"endTime":2840.725,"body":"of"},{"speaker":"Ryan","startTime":2840.725,"endTime":2841.175,"body":"like,"},{"speaker":"Ryan","startTime":2841.175,"endTime":2841.445,"body":"meet"},{"speaker":"Ryan","startTime":2841.45,"endTime":2841.625,"body":"them"},{"speaker":"Ryan","startTime":2841.625,"endTime":2841.805,"body":"where"},{"speaker":"Ryan","startTime":2841.805,"endTime":2842.015,"body":"they're"},{"speaker":"Ryan","startTime":2842.015,"endTime":2842.315,"body":"at"},{"speaker":"Ryan","startTime":2842.32,"endTime":2842.465,"body":"and"},{"speaker":"Ryan","startTime":2842.465,"endTime":2842.675,"body":"make"},{"speaker":"Ryan","startTime":2842.675,"endTime":2842.885,"body":"them"},{"speaker":"Ryan","startTime":2842.89,"endTime":2843.395,"body":"feel"},{"speaker":"Ryan","startTime":2843.395,"endTime":2843.815,"body":"good"},{"speaker":"Ryan","startTime":2843.845,"endTime":2844.175,"body":"about"},{"speaker":"Ryan","startTime":2844.175,"endTime":2844.355,"body":"that"},{"speaker":"Ryan","startTime":2844.355,"endTime":2845.075,"body":"interaction,"},{"speaker":"Ryan","startTime":2845.08,"endTime":2845.195,"body":"they're"},{"speaker":"Ryan","startTime":2845.195,"endTime":2845.405,"body":"gonna"},{"speaker":"Ryan","startTime":2845.895,"endTime":2845.975,"body":"remember"},{"speaker":"Ryan","startTime":2845.975,"endTime":2845.976,"body":"that"},{"speaker":"Evan Hoffman","startTime":2846.233,"endTime":2846.533,"body":"people"},{"speaker":"Evan Hoffman","startTime":2846.533,"endTime":2846.713,"body":"will"},{"speaker":"Evan Hoffman","startTime":2846.713,"endTime":2847.043,"body":"fly"},{"speaker":"Evan Hoffman","startTime":2847.043,"endTime":2847.223,"body":"with"},{"speaker":"Evan Hoffman","startTime":2847.223,"endTime":2847.313,"body":"the"},{"speaker":"Evan Hoffman","startTime":2847.313,"endTime":2847.793,"body":"motion"},{"speaker":"Evan Hoffman","startTime":2847.793,"endTime":2847.913,"body":"and"},{"speaker":"Evan Hoffman","startTime":2847.918,"endTime":2848.033,"body":"they"},{"speaker":"Evan Hoffman","startTime":2848.033,"endTime":2848.593,"body":"justify"},{"speaker":"Evan Hoffman","startTime":2848.593,"endTime":2848.753,"body":"with"},{"speaker":"Evan Hoffman","startTime":2848.753,"endTime":2849.193,"body":"logic"},{"speaker":"Thaddeus Tondu","startTime":2849.573,"endTime":2849.993,"body":"right."},{"speaker":"Thaddeus Tondu","startTime":2850.121,"endTime":2850.421,"body":"One"},{"speaker":"Thaddeus Tondu","startTime":2850.421,"endTime":2850.781,"body":"other"},{"speaker":"Thaddeus Tondu","startTime":2850.781,"endTime":2851.141,"body":"thing,"},{"speaker":"Thaddeus Tondu","startTime":2851.141,"endTime":2851.231,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2851.231,"endTime":2851.471,"body":"know"},{"speaker":"Thaddeus Tondu","startTime":2851.471,"endTime":2851.621,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":2851.621,"endTime":2851.741,"body":"had"},{"speaker":"Thaddeus Tondu","startTime":2851.741,"endTime":2851.951,"body":"Michael"},{"speaker":"Thaddeus Tondu","startTime":2851.951,"endTime":2852.291,"body":"Torbay"},{"speaker":"Thaddeus Tondu","startTime":2852.311,"endTime":2852.401,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2852.401,"endTime":2852.461,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2852.461,"endTime":2852.851,"body":"show"},{"speaker":"Thaddeus Tondu","startTime":2852.851,"endTime":2852.941,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2852.941,"endTime":2853.121,"body":"long"},{"speaker":"Thaddeus Tondu","startTime":2853.121,"endTime":2853.301,"body":"time"},{"speaker":"Thaddeus Tondu","startTime":2853.301,"endTime":2853.691,"body":"ago,"},{"speaker":"Thaddeus Tondu","startTime":2853.751,"endTime":2854.141,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2854.141,"endTime":2854.321,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":2854.321,"endTime":2854.441,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2854.441,"endTime":2854.531,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2854.531,"endTime":2854.921,"body":"things,"},{"speaker":"Thaddeus Tondu","startTime":2854.921,"endTime":2855.041,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2855.105,"endTime":2855.27,"body":"he,"},{"speaker":"Thaddeus Tondu","startTime":2855.27,"endTime":2855.63,"body":"flipped"},{"speaker":"Thaddeus Tondu","startTime":2855.63,"endTime":2855.9,"body":"my"},{"speaker":"Thaddeus Tondu","startTime":2855.9,"endTime":2856.26,"body":"idea"},{"speaker":"Thaddeus Tondu","startTime":2856.26,"endTime":2856.41,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2856.41,"endTime":2856.62,"body":"this,"},{"speaker":"Thaddeus Tondu","startTime":2856.625,"endTime":2856.71,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2856.71,"endTime":2856.86,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2856.86,"endTime":2857.22,"body":"always"},{"speaker":"Thaddeus Tondu","startTime":2857.22,"endTime":2857.4,"body":"want"},{"speaker":"Thaddeus Tondu","startTime":2857.4,"endTime":2857.46,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2857.46,"endTime":2857.85,"body":"preface"},{"speaker":"Thaddeus Tondu","startTime":2857.855,"endTime":2858.09,"body":"this,"},{"speaker":"Thaddeus Tondu","startTime":2858.09,"endTime":2858.21,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2858.21,"endTime":2858.27,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2858.27,"endTime":2858.48,"body":"always"},{"speaker":"Thaddeus Tondu","startTime":2858.48,"endTime":2858.78,"body":"wanted,"},{"speaker":"Thaddeus Tondu","startTime":2858.78,"endTime":2858.99,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2858.99,"endTime":2859.23,"body":"always"},{"speaker":"Thaddeus Tondu","startTime":2859.23,"endTime":2859.44,"body":"wanna"},{"speaker":"Thaddeus Tondu","startTime":2859.44,"endTime":2859.77,"body":"share"},{"speaker":"Thaddeus Tondu","startTime":2859.77,"endTime":2860.07,"body":"this"},{"speaker":"Thaddeus Tondu","startTime":2860.34,"endTime":2860.52,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":2860.52,"endTime":2861.03,"body":"people."},{"speaker":"Thaddeus Tondu","startTime":2861.24,"endTime":2861.42,"body":"When"},{"speaker":"Thaddeus Tondu","startTime":2861.42,"endTime":2861.69,"body":"somebody"},{"speaker":"Thaddeus Tondu","startTime":2861.69,"endTime":2862.29,"body":"calls,"},{"speaker":"Thaddeus Tondu","startTime":2862.5,"endTime":2862.62,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2862.62,"endTime":2862.8,"body":"wanna"},{"speaker":"Thaddeus Tondu","startTime":2862.805,"endTime":2862.95,"body":"meet"},{"speaker":"Thaddeus Tondu","startTime":2862.95,"endTime":2863.07,"body":"them"},{"speaker":"Thaddeus Tondu","startTime":2863.07,"endTime":2863.19,"body":"where"},{"speaker":"Thaddeus Tondu","startTime":2863.19,"endTime":2863.28,"body":"they're"},{"speaker":"Thaddeus Tondu","startTime":2863.28,"endTime":2863.4,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":2863.4,"endTime":2863.88,"body":"emotionally"},{"speaker":"Thaddeus Tondu","startTime":2863.88,"endTime":2864.51,"body":"stop"},{"speaker":"Thaddeus Tondu","startTime":2864.51,"endTime":2865.2,"body":"asking."},{"speaker":"Thaddeus Tondu","startTime":2865.38,"endTime":2865.68,"body":"One"},{"speaker":"Thaddeus Tondu","startTime":2865.68,"endTime":2865.77,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2865.77,"endTime":2865.86,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2865.865,"endTime":2866.1,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":2866.1,"endTime":2866.58,"body":"questions"},{"speaker":"Thaddeus Tondu","startTime":2866.585,"endTime":2866.7,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2866.73,"endTime":2866.88,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2866.88,"endTime":2867.24,"body":"ask"},{"speaker":"Thaddeus Tondu","startTime":2867.27,"endTime":2867.54,"body":"is,"},{"speaker":"Thaddeus Tondu","startTime":2867.63,"endTime":2867.75,"body":"Oh,"},{"speaker":"Thaddeus Tondu","startTime":2867.75,"endTime":2867.99,"body":"great,"},{"speaker":"Thaddeus Tondu","startTime":2868.17,"endTime":2868.23,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2868.23,"endTime":2868.35,"body":"hear"},{"speaker":"Thaddeus Tondu","startTime":2868.35,"endTime":2868.53,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":2868.53,"endTime":2868.77,"body":"us?"},{"speaker":"Thaddeus Tondu","startTime":2869.19,"endTime":2869.34,"body":"They"},{"speaker":"Thaddeus Tondu","startTime":2869.34,"endTime":2869.55,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":2869.55,"endTime":2870.24,"body":"care."},{"speaker":"Thaddeus Tondu","startTime":2870.39,"endTime":2870.84,"body":"Right?"},{"speaker":"Thaddeus Tondu","startTime":2870.84,"endTime":2871.02,"body":"The"},{"speaker":"Thaddeus Tondu","startTime":2871.02,"endTime":2871.32,"body":"shit's"},{"speaker":"Thaddeus Tondu","startTime":2871.32,"endTime":2871.86,"body":"broken."},{"speaker":"Thaddeus Tondu","startTime":2872.029,"endTime":2872.333,"body":"They're,"},{"speaker":"Thaddeus Tondu","startTime":2872.333,"endTime":2872.573,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":2872.573,"endTime":2872.723,"body":"an"},{"speaker":"Thaddeus Tondu","startTime":2872.723,"endTime":2873.383,"body":"instance"},{"speaker":"Thaddeus Tondu","startTime":2873.383,"endTime":2873.623,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2873.623,"endTime":2874.163,"body":"pain"},{"speaker":"Thaddeus Tondu","startTime":2874.373,"endTime":2874.553,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2874.553,"endTime":2874.793,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2874.883,"endTime":2875.093,"body":"all"},{"speaker":"Thaddeus Tondu","startTime":2875.093,"endTime":2875.213,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2875.213,"endTime":2875.423,"body":"care"},{"speaker":"Thaddeus Tondu","startTime":2875.423,"endTime":2875.573,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":2875.573,"endTime":2875.693,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":2875.693,"endTime":2875.813,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":2875.813,"endTime":2876.293,"body":"marketing."},{"speaker":"Thaddeus Tondu","startTime":2876.298,"endTime":2876.623,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":2876.893,"endTime":2877.013,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":2877.013,"endTime":2877.313,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":2877.313,"endTime":2877.493,"body":"that."},{"speaker":"Thaddeus Tondu","startTime":2877.643,"endTime":2877.913,"body":"He"},{"speaker":"Thaddeus Tondu","startTime":2877.918,"endTime":2878.033,"body":"had"},{"speaker":"Thaddeus Tondu","startTime":2878.033,"endTime":2878.093,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2878.093,"endTime":2878.453,"body":"great"},{"speaker":"Thaddeus Tondu","startTime":2878.458,"endTime":2878.813,"body":"longer"},{"speaker":"Thaddeus Tondu","startTime":2878.813,"endTime":2879.293,"body":"snippet"},{"speaker":"Thaddeus Tondu","startTime":2879.298,"endTime":2879.413,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2879.413,"endTime":2879.473,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":2879.473,"endTime":2879.773,"body":"longer"},{"speaker":"Thaddeus Tondu","startTime":2879.773,"endTime":2880.043,"body":"answer"},{"speaker":"Thaddeus Tondu","startTime":2880.048,"endTime":2880.163,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2880.163,"endTime":2880.283,"body":"that."},{"speaker":"Thaddeus Tondu","startTime":2880.283,"endTime":2880.433,"body":"But"},{"speaker":"Thaddeus Tondu","startTime":2880.433,"endTime":2880.553,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":2880.553,"endTime":2880.613,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2880.613,"endTime":2880.973,"body":"short"},{"speaker":"Thaddeus Tondu","startTime":2880.973,"endTime":2881.213,"body":"side"},{"speaker":"Thaddeus Tondu","startTime":2881.213,"endTime":2881.273,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":2881.273,"endTime":2881.693,"body":"things,"},{"speaker":"Thaddeus Tondu","startTime":2882.023,"endTime":2882.293,"body":"make"},{"speaker":"Thaddeus Tondu","startTime":2882.293,"endTime":2882.473,"body":"sure"},{"speaker":"Thaddeus Tondu","startTime":2882.473,"endTime":2882.623,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":2882.628,"endTime":2882.803,"body":"not"},{"speaker":"Thaddeus Tondu","startTime":2882.803,"endTime":2883.133,"body":"asking"},{"speaker":"Thaddeus Tondu","startTime":2883.133,"endTime":2883.283,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2883.288,"endTime":2883.746,"body":"question"},{"speaker":"Thaddeus Tondu","startTime":2883.945,"endTime":2884.27,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":2884.27,"endTime":2884.39,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":2884.42,"endTime":2884.75,"body":"train"},{"speaker":"Thaddeus Tondu","startTime":2884.75,"endTime":2884.9,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":2884.9,"endTime":2885.35,"body":"staff"},{"speaker":"Thaddeus Tondu","startTime":2885.35,"endTime":2886.28,"body":"appropriately"},{"speaker":"Thaddeus Tondu","startTime":2886.55,"endTime":2886.7,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2886.7,"endTime":2886.79,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":2886.79,"endTime":2886.91,"body":"able"},{"speaker":"Thaddeus Tondu","startTime":2886.91,"endTime":2886.97,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":2886.97,"endTime":2887.12,"body":"meet"},{"speaker":"Thaddeus Tondu","startTime":2887.23,"endTime":2887.39,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":2887.39,"endTime":2887.51,"body":"mayor"},{"speaker":"Thaddeus Tondu","startTime":2887.51,"endTime":2887.79,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":2887.795,"endTime":2888.23,"body":"emotionally"},{"speaker":"Ryan","startTime":2888.29,"endTime":2888.56,"body":"Well"},{"speaker":"Ryan","startTime":2888.56,"endTime":2888.65,"body":"and"},{"speaker":"Ryan","startTime":2888.65,"endTime":2888.95,"body":"to,"},{"speaker":"Ryan","startTime":2888.95,"endTime":2889.16,"body":"to"},{"speaker":"Ryan","startTime":2889.16,"endTime":2889.4,"body":"that"},{"speaker":"Ryan","startTime":2889.4,"endTime":2889.67,"body":"end,"},{"speaker":"Ryan","startTime":2889.67,"endTime":2890.0,"body":"like"},{"speaker":"Ryan","startTime":2890.0,"endTime":2890.27,"body":"when"},{"speaker":"Ryan","startTime":2890.27,"endTime":2890.48,"body":"you"},{"speaker":"Ryan","startTime":2890.48,"endTime":2891.02,"body":"build"},{"speaker":"Ryan","startTime":2891.51,"endTime":2891.67,"body":"anything"},{"speaker":"Ryan","startTime":2891.675,"endTime":2891.71,"body":"that"},{"speaker":"Ryan","startTime":2891.71,"endTime":2891.86,"body":"you're"},{"speaker":"Ryan","startTime":2891.865,"endTime":2892.43,"body":"doing"},{"speaker":"Ryan","startTime":2892.49,"endTime":2892.76,"body":"within"},{"speaker":"Ryan","startTime":2892.76,"endTime":2892.91,"body":"your"},{"speaker":"Ryan","startTime":2893.35,"endTime":2893.71,"body":"advertising,"},{"speaker":"Ryan","startTime":2893.715,"endTime":2893.75,"body":"your"},{"speaker":"Ryan","startTime":2893.75,"endTime":2894.44,"body":"marketing,"},{"speaker":"Ryan","startTime":2894.554,"endTime":2894.764,"body":"your"},{"speaker":"Ryan","startTime":2894.764,"endTime":2895.244,"body":"customer"},{"speaker":"Ryan","startTime":2895.244,"endTime":2895.844,"body":"service,"},{"speaker":"Ryan","startTime":2895.904,"endTime":2896.084,"body":"you"},{"speaker":"Ryan","startTime":2896.084,"endTime":2896.504,"body":"shouldn't"},{"speaker":"Ryan","startTime":2896.509,"endTime":2896.624,"body":"be"},{"speaker":"Ryan","startTime":2896.624,"endTime":2896.984,"body":"thinking"},{"speaker":"Ryan","startTime":2896.989,"endTime":2897.524,"body":"about"},{"speaker":"Ryan","startTime":2897.644,"endTime":2897.824,"body":"how"},{"speaker":"Ryan","startTime":2897.824,"endTime":2897.914,"body":"do"},{"speaker":"Ryan","startTime":2897.914,"endTime":2898.064,"body":"I"},{"speaker":"Ryan","startTime":2898.069,"endTime":2898.334,"body":"get"},{"speaker":"Ryan","startTime":2898.334,"endTime":2898.484,"body":"what"},{"speaker":"Ryan","startTime":2898.489,"endTime":2898.574,"body":"I"},{"speaker":"Ryan","startTime":2898.574,"endTime":2899.054,"body":"want"},{"speaker":"Ryan","startTime":2899.054,"endTime":2899.234,"body":"for"},{"speaker":"Ryan","startTime":2899.239,"endTime":2899.504,"body":"my"},{"speaker":"Ryan","startTime":2899.504,"endTime":2899.954,"body":"business?"},{"speaker":"Ryan","startTime":2899.959,"endTime":2900.074,"body":"You"},{"speaker":"Ryan","startTime":2900.074,"endTime":2900.254,"body":"should"},{"speaker":"Ryan","startTime":2900.259,"endTime":2900.344,"body":"be"},{"speaker":"Ryan","startTime":2900.344,"endTime":2900.584,"body":"thinking"},{"speaker":"Ryan","startTime":2900.589,"endTime":2901.004,"body":"about"},{"speaker":"Ryan","startTime":2901.128,"endTime":2901.428,"body":"how"},{"speaker":"Ryan","startTime":2901.428,"endTime":2901.788,"body":"would"},{"speaker":"Ryan","startTime":2901.878,"endTime":2902.028,"body":"the"},{"speaker":"Ryan","startTime":2902.028,"endTime":2902.538,"body":"customer"},{"speaker":"Ryan","startTime":2902.538,"endTime":2902.748,"body":"get"},{"speaker":"Ryan","startTime":2902.748,"endTime":2902.898,"body":"what"},{"speaker":"Ryan","startTime":2902.898,"endTime":2903.108,"body":"they"},{"speaker":"Ryan","startTime":2903.108,"endTime":2903.558,"body":"want"},{"speaker":"Ryan","startTime":2903.74,"endTime":2904.01,"body":"when"},{"speaker":"Ryan","startTime":2904.01,"endTime":2904.22,"body":"they're"},{"speaker":"Ryan","startTime":2904.22,"endTime":2904.82,"body":"interacting"},{"speaker":"Ryan","startTime":2904.82,"endTime":2905.0,"body":"with"},{"speaker":"Ryan","startTime":2905.0,"endTime":2905.34,"body":"me."},{"speaker":"Ryan","startTime":2905.34,"endTime":2905.421,"body":"And"},{"speaker":"Ryan","startTime":2905.421,"endTime":2905.571,"body":"when"},{"speaker":"Ryan","startTime":2905.571,"endTime":2905.691,"body":"you"},{"speaker":"Ryan","startTime":2905.691,"endTime":2905.961,"body":"can"},{"speaker":"Ryan","startTime":2905.961,"endTime":2906.441,"body":"flip"},{"speaker":"Ryan","startTime":2906.441,"endTime":2906.711,"body":"that"},{"speaker":"Ryan","startTime":2906.711,"endTime":2907.161,"body":"frame,"},{"speaker":"Ryan","startTime":2907.161,"endTime":2907.341,"body":"then"},{"speaker":"Ryan","startTime":2907.341,"endTime":2907.491,"body":"it"},{"speaker":"Ryan","startTime":2907.491,"endTime":2907.911,"body":"enables"},{"speaker":"Ryan","startTime":2907.911,"endTime":2908.151,"body":"you"},{"speaker":"Ryan","startTime":2908.151,"endTime":2908.391,"body":"to"},{"speaker":"Ryan","startTime":2908.391,"endTime":2908.901,"body":"actually"},{"speaker":"Ryan","startTime":2908.901,"endTime":2909.291,"body":"put"},{"speaker":"Ryan","startTime":2909.651,"endTime":2910.011,"body":"thought"},{"speaker":"Ryan","startTime":2910.011,"endTime":2910.341,"body":"into"},{"speaker":"Ryan","startTime":2910.341,"endTime":2910.581,"body":"it"},{"speaker":"Ryan","startTime":2910.581,"endTime":2910.941,"body":"that,"},{"speaker":"Ryan","startTime":2911.083,"endTime":2911.563,"body":"aligns"},{"speaker":"Ryan","startTime":2911.563,"endTime":2911.903,"body":"with"},{"speaker":"Ryan","startTime":2912.13,"endTime":2912.236,"body":"the"},{"speaker":"Ryan","startTime":2912.236,"endTime":2912.806,"body":"customer"},{"speaker":"Ryan","startTime":2912.806,"endTime":2913.136,"body":"instead"},{"speaker":"Ryan","startTime":2913.136,"endTime":2913.256,"body":"of"},{"speaker":"Ryan","startTime":2913.256,"endTime":2913.436,"body":"what"},{"speaker":"Ryan","startTime":2913.436,"endTime":2913.676,"body":"you're"},{"speaker":"Ryan","startTime":2913.676,"endTime":2914.216,"body":"after"},{"speaker":"Ryan","startTime":2914.216,"endTime":2914.456,"body":"as"},{"speaker":"Ryan","startTime":2914.461,"endTime":2914.636,"body":"your"},{"speaker":"Ryan","startTime":2914.636,"endTime":2914.816,"body":"own"},{"speaker":"Ryan","startTime":2914.816,"endTime":2915.296,"body":"company."},{"speaker":"Robert","startTime":2915.477,"endTime":2915.657,"body":"One"},{"speaker":"Robert","startTime":2915.657,"endTime":2915.747,"body":"of"},{"speaker":"Robert","startTime":2915.752,"endTime":2915.837,"body":"the"},{"speaker":"Robert","startTime":2915.837,"endTime":2916.407,"body":"things,"},{"speaker":"Robert","startTime":2916.587,"endTime":2916.737,"body":"Oh,"},{"speaker":"Robert","startTime":2916.737,"endTime":2916.827,"body":"I'm"},{"speaker":"Robert","startTime":2916.827,"endTime":2917.187,"body":"sorry."},{"speaker":"Evan Hoffman","startTime":2917.307,"endTime":2917.397,"body":"Go"},{"speaker":"Evan Hoffman","startTime":2917.397,"endTime":2917.637,"body":"ahead."},{"speaker":"Evan Hoffman","startTime":2918.087,"endTime":2918.177,"body":"I"},{"speaker":"Evan Hoffman","startTime":2918.177,"endTime":2918.297,"body":"was"},{"speaker":"Evan Hoffman","startTime":2918.297,"endTime":2918.417,"body":"just"},{"speaker":"Evan Hoffman","startTime":2918.422,"endTime":2918.567,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":2918.567,"endTime":2918.756,"body":"say"},{"speaker":"Evan Hoffman","startTime":2918.756,"endTime":2918.936,"body":"I've,"},{"speaker":"Evan Hoffman","startTime":2918.936,"endTime":2919.386,"body":"loved"},{"speaker":"Evan Hoffman","startTime":2919.386,"endTime":2919.476,"body":"a"},{"speaker":"Evan Hoffman","startTime":2919.476,"endTime":2919.686,"body":"lot"},{"speaker":"Evan Hoffman","startTime":2919.686,"endTime":2919.746,"body":"of"},{"speaker":"Evan Hoffman","startTime":2919.746,"endTime":2919.896,"body":"this"},{"speaker":"Evan Hoffman","startTime":2919.896,"endTime":2920.526,"body":"conversation"},{"speaker":"Evan Hoffman","startTime":2920.526,"endTime":2921.006,"body":"around"},{"speaker":"Evan Hoffman","startTime":2921.036,"endTime":2921.186,"body":"the"},{"speaker":"Evan Hoffman","startTime":2921.186,"endTime":2921.906,"body":"mindset"},{"speaker":"Evan Hoffman","startTime":2921.936,"endTime":2922.296,"body":"of"},{"speaker":"Evan Hoffman","startTime":2922.296,"endTime":2922.836,"body":"answering"},{"speaker":"Evan Hoffman","startTime":2922.836,"endTime":2922.926,"body":"the"},{"speaker":"Evan Hoffman","startTime":2922.926,"endTime":2923.256,"body":"phone"},{"speaker":"Evan Hoffman","startTime":2923.256,"endTime":2923.436,"body":"and"},{"speaker":"Evan Hoffman","startTime":2923.436,"endTime":2923.706,"body":"why"},{"speaker":"Evan Hoffman","startTime":2923.706,"endTime":2923.796,"body":"it"},{"speaker":"Evan Hoffman","startTime":2923.796,"endTime":2923.946,"body":"is"},{"speaker":"Evan Hoffman","startTime":2923.946,"endTime":2924.186,"body":"so"},{"speaker":"Evan Hoffman","startTime":2924.186,"endTime":2924.876,"body":"essential"},{"speaker":"Evan Hoffman","startTime":2925.266,"endTime":2925.446,"body":"to"},{"speaker":"Evan Hoffman","startTime":2925.446,"endTime":2926.136,"body":"nail"},{"speaker":"Evan Hoffman","startTime":2926.166,"endTime":2926.406,"body":"that"},{"speaker":"Evan Hoffman","startTime":2926.406,"endTime":2926.646,"body":"part"},{"speaker":"Evan Hoffman","startTime":2926.646,"endTime":2926.736,"body":"of"},{"speaker":"Evan Hoffman","startTime":2926.736,"endTime":2926.856,"body":"your"},{"speaker":"Evan Hoffman","startTime":2926.856,"endTime":2927.426,"body":"business."},{"speaker":"Evan Hoffman","startTime":2927.726,"endTime":2927.966,"body":"Because"},{"speaker":"Evan Hoffman","startTime":2927.971,"endTime":2928.086,"body":"the"},{"speaker":"Evan Hoffman","startTime":2928.086,"endTime":2928.476,"body":"trickle"},{"speaker":"Evan Hoffman","startTime":2928.476,"endTime":2928.836,"body":"down"},{"speaker":"Evan Hoffman","startTime":2928.841,"endTime":2928.986,"body":"of"},{"speaker":"Evan Hoffman","startTime":2928.986,"endTime":2929.316,"body":"that"},{"speaker":"Evan Hoffman","startTime":2929.316,"endTime":2929.466,"body":"is"},{"speaker":"Evan Hoffman","startTime":2929.471,"endTime":2929.586,"body":"you"},{"speaker":"Evan Hoffman","startTime":2929.586,"endTime":2929.766,"body":"now"},{"speaker":"Evan Hoffman","startTime":2929.766,"endTime":2929.976,"body":"have"},{"speaker":"Evan Hoffman","startTime":2929.976,"endTime":2930.186,"body":"more"},{"speaker":"Evan Hoffman","startTime":2930.186,"endTime":2930.396,"body":"book"},{"speaker":"Evan Hoffman","startTime":2930.396,"endTime":2930.906,"body":"calls,"},{"speaker":"Evan Hoffman","startTime":2931.236,"endTime":2931.326,"body":"you"},{"speaker":"Evan Hoffman","startTime":2931.326,"endTime":2931.386,"body":"have"},{"speaker":"Evan Hoffman","startTime":2931.386,"endTime":2931.596,"body":"more"},{"speaker":"Evan Hoffman","startTime":2931.596,"endTime":2931.896,"body":"calls"},{"speaker":"Evan Hoffman","startTime":2931.896,"endTime":2931.956,"body":"on"},{"speaker":"Evan Hoffman","startTime":2931.956,"endTime":2932.076,"body":"your"},{"speaker":"Evan Hoffman","startTime":2932.076,"endTime":2932.556,"body":"calendar,"},{"speaker":"Evan Hoffman","startTime":2932.556,"endTime":2932.946,"body":"both"},{"speaker":"Evan Hoffman","startTime":2932.946,"endTime":2933.636,"body":"outbound"},{"speaker":"Evan Hoffman","startTime":2933.966,"endTime":2934.206,"body":"going"},{"speaker":"Evan Hoffman","startTime":2934.206,"endTime":2934.356,"body":"to"},{"speaker":"Evan Hoffman","startTime":2934.686,"endTime":2934.986,"body":"current"},{"speaker":"Evan Hoffman","startTime":2934.991,"endTime":2935.376,"body":"clients"},{"speaker":"Evan Hoffman","startTime":2935.376,"endTime":2935.526,"body":"and"},{"speaker":"Evan Hoffman","startTime":2935.646,"endTime":2935.796,"body":"as"},{"speaker":"Evan Hoffman","startTime":2935.796,"endTime":2935.976,"body":"well"},{"speaker":"Evan Hoffman","startTime":2935.981,"endTime":2936.096,"body":"as"},{"speaker":"Evan Hoffman","startTime":2936.096,"endTime":2936.636,"body":"inbound"},{"speaker":"Evan Hoffman","startTime":2936.641,"endTime":2936.976,"body":"from"},{"speaker":"Evan Hoffman","startTime":2937.446,"endTime":2937.656,"body":"brand"},{"speaker":"Evan Hoffman","startTime":2937.656,"endTime":2937.806,"body":"new"},{"speaker":"Evan Hoffman","startTime":2937.806,"endTime":2938.466,"body":"clients"},{"speaker":"Evan Hoffman","startTime":2938.556,"endTime":2938.706,"body":"as"},{"speaker":"Evan Hoffman","startTime":2938.706,"endTime":2938.916,"body":"well"},{"speaker":"Evan Hoffman","startTime":2938.916,"endTime":2939.036,"body":"as"},{"speaker":"Evan Hoffman","startTime":2939.456,"endTime":2939.616,"body":"existing"},{"speaker":"Evan Hoffman","startTime":2939.869,"endTime":2940.109,"body":"Yeah."},{"speaker":"Evan Hoffman","startTime":2940.319,"endTime":2940.349,"body":"Are"},{"speaker":"Evan Hoffman","startTime":2940.429,"endTime":2940.869,"body":"inbounding"},{"speaker":"Evan Hoffman","startTime":2940.869,"endTime":2941.029,"body":"you."},{"speaker":"Evan Hoffman","startTime":2941.099,"endTime":2941.309,"body":"Right."},{"speaker":"Evan Hoffman","startTime":2941.309,"endTime":2941.429,"body":"At"},{"speaker":"Evan Hoffman","startTime":2941.429,"endTime":2941.489,"body":"the"},{"speaker":"Evan Hoffman","startTime":2941.489,"endTime":2941.609,"body":"end"},{"speaker":"Evan Hoffman","startTime":2941.609,"endTime":2941.669,"body":"of"},{"speaker":"Evan Hoffman","startTime":2941.669,"endTime":2941.729,"body":"the"},{"speaker":"Evan Hoffman","startTime":2941.734,"endTime":2941.879,"body":"day,"},{"speaker":"Evan Hoffman","startTime":2941.879,"endTime":2942.059,"body":"it's"},{"speaker":"Evan Hoffman","startTime":2942.059,"endTime":2942.239,"body":"more"},{"speaker":"Evan Hoffman","startTime":2942.239,"endTime":2942.419,"body":"book"},{"speaker":"Evan Hoffman","startTime":2942.419,"endTime":2942.659,"body":"calls"},{"speaker":"Evan Hoffman","startTime":2942.659,"endTime":2942.749,"body":"on"},{"speaker":"Evan Hoffman","startTime":2942.749,"endTime":2942.839,"body":"your"},{"speaker":"Evan Hoffman","startTime":2942.844,"endTime":2943.229,"body":"calendar."},{"speaker":"Ryan","startTime":2943.594,"endTime":2943.864,"body":"Yeah."},{"speaker":"Ryan","startTime":2943.869,"endTime":2943.954,"body":"And"},{"speaker":"Ryan","startTime":2943.954,"endTime":2944.014,"body":"I"},{"speaker":"Ryan","startTime":2944.014,"endTime":2944.404,"body":"mean"},{"speaker":"Ryan","startTime":2944.409,"endTime":2944.614,"body":"it,"},{"speaker":"Ryan","startTime":2944.674,"endTime":2944.914,"body":"I'm"},{"speaker":"Ryan","startTime":2944.914,"endTime":2945.154,"body":"sorry,"},{"speaker":"Ryan","startTime":2945.159,"endTime":2945.244,"body":"I"},{"speaker":"Ryan","startTime":2945.244,"endTime":2945.424,"body":"thought"},{"speaker":"Ryan","startTime":2945.429,"endTime":2945.514,"body":"you"},{"speaker":"Ryan","startTime":2945.514,"endTime":2945.814,"body":"were,"},{"speaker":"Ryan","startTime":2945.874,"endTime":2946.024,"body":"are"},{"speaker":"Ryan","startTime":2946.029,"endTime":2946.144,"body":"you"},{"speaker":"Ryan","startTime":2946.144,"endTime":2946.474,"body":"done"},{"speaker":"Ryan","startTime":2946.474,"endTime":2946.714,"body":"or,"},{"speaker":"Evan Hoffman","startTime":2946.81,"endTime":2946.93,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":2946.93,"endTime":2946.99,"body":"I"},{"speaker":"Evan Hoffman","startTime":2946.995,"endTime":2947.2,"body":"was,"},{"speaker":"Evan Hoffman","startTime":2947.2,"endTime":2947.38,"body":"it"},{"speaker":"Evan Hoffman","startTime":2947.38,"endTime":2947.5,"body":"was"},{"speaker":"Evan Hoffman","startTime":2947.5,"endTime":2947.68,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":2947.68,"endTime":2947.89,"body":"lead"},{"speaker":"Evan Hoffman","startTime":2947.89,"endTime":2947.98,"body":"to"},{"speaker":"Evan Hoffman","startTime":2947.98,"endTime":2948.04,"body":"a"},{"speaker":"Evan Hoffman","startTime":2948.04,"endTime":2948.43,"body":"question,"},{"speaker":"Evan Hoffman","startTime":2948.43,"endTime":2948.58,"body":"but"},{"speaker":"Evan Hoffman","startTime":2948.58,"endTime":2948.73,"body":"go"},{"speaker":"Evan Hoffman","startTime":2948.735,"endTime":2948.85,"body":"ahead."},{"speaker":"Evan Hoffman","startTime":2949.21,"endTime":2949.3,"body":"Go"},{"speaker":"Evan Hoffman","startTime":2949.3,"endTime":2949.42,"body":"ahead."},{"speaker":"Evan Hoffman","startTime":2949.66,"endTime":2949.84,"body":"Thought"},{"speaker":"Evan Hoffman","startTime":2949.845,"endTime":2949.99,"body":"some"},{"speaker":"Evan Hoffman","startTime":2949.99,"endTime":2950.26,"body":"thoughts"},{"speaker":"Evan Hoffman","startTime":2950.265,"endTime":2950.35,"body":"that"},{"speaker":"Evan Hoffman","startTime":2950.355,"endTime":2950.44,"body":"you"},{"speaker":"Evan Hoffman","startTime":2950.44,"endTime":2950.65,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":2950.65,"endTime":2950.95,"body":"spit."},{"speaker":"Ryan","startTime":2950.955,"endTime":2951.1,"body":"So"},{"speaker":"Ryan","startTime":2951.105,"endTime":2951.22,"body":"it's,"},{"speaker":"Ryan","startTime":2951.22,"endTime":2951.34,"body":"I"},{"speaker":"Ryan","startTime":2951.345,"endTime":2951.52,"body":"was"},{"speaker":"Ryan","startTime":2951.52,"endTime":2951.73,"body":"just"},{"speaker":"Ryan","startTime":2951.73,"endTime":2951.97,"body":"gonna"},{"speaker":"Ryan","startTime":2951.97,"endTime":2952.27,"body":"say"},{"speaker":"Ryan","startTime":2952.275,"endTime":2952.6,"body":"like,"},{"speaker":"Ryan","startTime":2952.6,"endTime":2952.75,"body":"I"},{"speaker":"Ryan","startTime":2952.75,"endTime":2953.02,"body":"think"},{"speaker":"Ryan","startTime":2953.02,"endTime":2953.32,"body":"that"},{"speaker":"Ryan","startTime":2953.445,"endTime":2953.604,"body":"I,"},{"speaker":"Ryan","startTime":2953.604,"endTime":2953.844,"body":"spent"},{"speaker":"Ryan","startTime":2953.849,"endTime":2953.904,"body":"a"},{"speaker":"Ryan","startTime":2953.904,"endTime":2954.054,"body":"lot"},{"speaker":"Ryan","startTime":2954.054,"endTime":2954.114,"body":"of"},{"speaker":"Ryan","startTime":2954.114,"endTime":2954.384,"body":"time"},{"speaker":"Ryan","startTime":2954.384,"endTime":2954.834,"body":"talking"},{"speaker":"Ryan","startTime":2954.834,"endTime":2955.044,"body":"about"},{"speaker":"Ryan","startTime":2955.044,"endTime":2955.104,"body":"the"},{"speaker":"Ryan","startTime":2955.104,"endTime":2955.614,"body":"mindset"},{"speaker":"Ryan","startTime":2955.614,"endTime":2955.824,"body":"thing"},{"speaker":"Ryan","startTime":2955.824,"endTime":2956.244,"body":"because"},{"speaker":"Ryan","startTime":2956.244,"endTime":2956.604,"body":"like"},{"speaker":"Ryan","startTime":2956.677,"endTime":2956.767,"body":"if"},{"speaker":"Ryan","startTime":2956.877,"endTime":2957.117,"body":"you're,"},{"speaker":"Ryan","startTime":2957.247,"endTime":2957.337,"body":"I"},{"speaker":"Ryan","startTime":2957.337,"endTime":2957.547,"body":"think"},{"speaker":"Ryan","startTime":2957.547,"endTime":2957.727,"body":"back"},{"speaker":"Ryan","startTime":2957.727,"endTime":2957.817,"body":"to"},{"speaker":"Ryan","startTime":2957.817,"endTime":2957.937,"body":"when"},{"speaker":"Ryan","startTime":2957.937,"endTime":2957.967,"body":"I"},{"speaker":"Ryan","startTime":2957.967,"endTime":2958.087,"body":"was"},{"speaker":"Ryan","startTime":2958.087,"endTime":2958.117,"body":"a"},{"speaker":"Ryan","startTime":2958.117,"endTime":2958.327,"body":"little"},{"speaker":"Ryan","startTime":2958.327,"endTime":2958.567,"body":"kid"},{"speaker":"Ryan","startTime":2958.567,"endTime":2958.657,"body":"and"},{"speaker":"Ryan","startTime":2958.657,"endTime":2958.717,"body":"I"},{"speaker":"Ryan","startTime":2958.717,"endTime":2958.897,"body":"used"},{"speaker":"Ryan","startTime":2958.897,"endTime":2959.017,"body":"to"},{"speaker":"Ryan","startTime":2959.017,"endTime":2959.407,"body":"ask"},{"speaker":"Ryan","startTime":2959.407,"endTime":2959.857,"body":"why"},{"speaker":"Ryan","startTime":2959.857,"endTime":2960.067,"body":"all"},{"speaker":"Ryan","startTime":2960.067,"endTime":2960.127,"body":"the,"},{"speaker":"Ryan","startTime":2960.217,"endTime":2960.307,"body":"I"},{"speaker":"Ryan","startTime":2960.307,"endTime":2960.577,"body":"wanted"},{"speaker":"Ryan","startTime":2960.577,"endTime":2960.637,"body":"to"},{"speaker":"Ryan","startTime":2960.637,"endTime":2960.787,"body":"know"},{"speaker":"Ryan","startTime":2960.787,"endTime":2960.967,"body":"how"},{"speaker":"Ryan","startTime":2960.972,"endTime":2961.417,"body":"everything"},{"speaker":"Ryan","startTime":2961.417,"endTime":2961.687,"body":"worked."},{"speaker":"Ryan","startTime":2962.017,"endTime":2962.197,"body":"Yeah."},{"speaker":"Ryan","startTime":2962.377,"endTime":2962.857,"body":"And"},{"speaker":"Ryan","startTime":2963.427,"endTime":2963.667,"body":"my"},{"speaker":"Ryan","startTime":2963.667,"endTime":2963.967,"body":"dad"},{"speaker":"Ryan","startTime":2963.972,"endTime":2964.087,"body":"would"},{"speaker":"Ryan","startTime":2964.087,"endTime":2964.267,"body":"just"},{"speaker":"Ryan","startTime":2964.267,"endTime":2964.417,"body":"kind"},{"speaker":"Ryan","startTime":2964.417,"endTime":2964.477,"body":"of"},{"speaker":"Ryan","startTime":2964.477,"endTime":2964.597,"body":"be"},{"speaker":"Ryan","startTime":2964.597,"endTime":2964.867,"body":"like"},{"speaker":"Ryan","startTime":2965.227,"endTime":2965.557,"body":"because"},{"speaker":"Ryan","startTime":2965.557,"endTime":2965.617,"body":"I"},{"speaker":"Ryan","startTime":2965.617,"endTime":2965.917,"body":"said"},{"speaker":"Ryan","startTime":2965.922,"endTime":2966.187,"body":"so,"},{"speaker":"Ryan","startTime":2966.187,"endTime":2966.277,"body":"and"},{"speaker":"Ryan","startTime":2966.277,"endTime":2966.397,"body":"like"},{"speaker":"Ryan","startTime":2966.397,"endTime":2966.577,"body":"that"},{"speaker":"Ryan","startTime":2966.577,"endTime":2966.727,"body":"was"},{"speaker":"Ryan","startTime":2966.727,"endTime":2966.907,"body":"just"},{"speaker":"Ryan","startTime":2966.907,"endTime":2967.147,"body":"never"},{"speaker":"Ryan","startTime":2967.147,"endTime":2967.357,"body":"good"},{"speaker":"Ryan","startTime":2967.357,"endTime":2967.597,"body":"enough"},{"speaker":"Ryan","startTime":2967.597,"endTime":2967.717,"body":"for"},{"speaker":"Ryan","startTime":2967.722,"endTime":2968.047,"body":"me."},{"speaker":"Ryan","startTime":2968.202,"endTime":2968.382,"body":"And"},{"speaker":"Ryan","startTime":2968.382,"endTime":2968.652,"body":"so"},{"speaker":"Ryan","startTime":2968.652,"endTime":2968.922,"body":"like"},{"speaker":"Ryan","startTime":2968.952,"endTime":2969.102,"body":"I"},{"speaker":"Ryan","startTime":2969.107,"endTime":2969.282,"body":"was"},{"speaker":"Ryan","startTime":2969.282,"endTime":2969.552,"body":"never"},{"speaker":"Ryan","startTime":2969.552,"endTime":2970.272,"body":"motivated."},{"speaker":"Ryan","startTime":2970.272,"endTime":2970.422,"body":"If"},{"speaker":"Ryan","startTime":2970.422,"endTime":2970.542,"body":"he"},{"speaker":"Ryan","startTime":2970.542,"endTime":2970.752,"body":"told"},{"speaker":"Ryan","startTime":2970.752,"endTime":2970.842,"body":"me"},{"speaker":"Ryan","startTime":2970.842,"endTime":2970.962,"body":"to"},{"speaker":"Ryan","startTime":2970.967,"endTime":2971.142,"body":"do"},{"speaker":"Ryan","startTime":2971.142,"endTime":2971.592,"body":"something"},{"speaker":"Ryan","startTime":2971.592,"endTime":2971.682,"body":"and"},{"speaker":"Ryan","startTime":2971.682,"endTime":2971.802,"body":"I"},{"speaker":"Ryan","startTime":2971.807,"endTime":2972.042,"body":"asked"},{"speaker":"Ryan","startTime":2972.042,"endTime":2972.342,"body":"why,"},{"speaker":"Ryan","startTime":2972.342,"endTime":2972.462,"body":"and"},{"speaker":"Ryan","startTime":2972.462,"endTime":2972.522,"body":"he"},{"speaker":"Ryan","startTime":2972.522,"endTime":2972.792,"body":"said,"},{"speaker":"Ryan","startTime":2972.822,"endTime":2973.152,"body":"because"},{"speaker":"Ryan","startTime":2973.152,"endTime":2973.242,"body":"I"},{"speaker":"Ryan","startTime":2973.242,"endTime":2973.542,"body":"said,"},{"speaker":"Ryan","startTime":2973.542,"endTime":2973.812,"body":"so"},{"speaker":"Ryan","startTime":2973.812,"endTime":2973.962,"body":"I'd"},{"speaker":"Ryan","startTime":2973.962,"endTime":2974.052,"body":"be"},{"speaker":"Ryan","startTime":2974.057,"endTime":2974.442,"body":"like,"},{"speaker":"Ryan","startTime":2974.563,"endTime":2974.713,"body":"Well,"},{"speaker":"Ryan","startTime":2974.713,"endTime":2974.923,"body":"that's"},{"speaker":"Ryan","startTime":2974.923,"endTime":2975.103,"body":"kind"},{"speaker":"Ryan","startTime":2975.103,"endTime":2975.193,"body":"of"},{"speaker":"Ryan","startTime":2975.193,"endTime":2975.283,"body":"a"},{"speaker":"Ryan","startTime":2975.283,"endTime":2975.613,"body":"shit"},{"speaker":"Ryan","startTime":2975.613,"endTime":2976.093,"body":"reason"},{"speaker":"Ryan","startTime":2976.206,"endTime":2976.385,"body":"and,"},{"speaker":"Ryan","startTime":2976.39,"endTime":2976.455,"body":"so"},{"speaker":"Ryan","startTime":2976.455,"endTime":2976.695,"body":"then"},{"speaker":"Ryan","startTime":2976.695,"endTime":2976.875,"body":"like"},{"speaker":"Ryan","startTime":2976.875,"endTime":2976.965,"body":"I"},{"speaker":"Ryan","startTime":2976.965,"endTime":2977.295,"body":"wasn't"},{"speaker":"Ryan","startTime":2977.295,"endTime":2977.745,"body":"actually"},{"speaker":"Ryan","startTime":2977.75,"endTime":2978.435,"body":"motivated"},{"speaker":"Ryan","startTime":2978.435,"endTime":2978.525,"body":"to"},{"speaker":"Ryan","startTime":2978.525,"endTime":2978.855,"body":"follow"},{"speaker":"Ryan","startTime":2978.855,"endTime":2979.095,"body":"through"},{"speaker":"Ryan","startTime":2979.095,"endTime":2979.245,"body":"and"},{"speaker":"Ryan","startTime":2979.25,"endTime":2979.395,"body":"do"},{"speaker":"Ryan","startTime":2979.395,"endTime":2979.515,"body":"the"},{"speaker":"Ryan","startTime":2979.515,"endTime":2979.905,"body":"thing,"},{"speaker":"Ryan","startTime":2980.115,"endTime":2980.265,"body":"or"},{"speaker":"Ryan","startTime":2980.265,"endTime":2980.535,"body":"maybe"},{"speaker":"Ryan","startTime":2980.54,"endTime":2980.745,"body":"I'd"},{"speaker":"Ryan","startTime":2980.745,"endTime":2980.955,"body":"do"},{"speaker":"Ryan","startTime":2980.955,"endTime":2981.105,"body":"it,"},{"speaker":"Ryan","startTime":2981.105,"endTime":2981.225,"body":"but"},{"speaker":"Ryan","startTime":2981.225,"endTime":2981.405,"body":"kind"},{"speaker":"Ryan","startTime":2981.41,"endTime":2981.465,"body":"of"},{"speaker":"Ryan","startTime":2981.465,"endTime":2981.645,"body":"go"},{"speaker":"Ryan","startTime":2981.645,"endTime":2981.825,"body":"through"},{"speaker":"Ryan","startTime":2981.83,"endTime":2981.945,"body":"the"},{"speaker":"Ryan","startTime":2981.945,"endTime":2982.485,"body":"motions"},{"speaker":"Ryan","startTime":2982.485,"endTime":2982.605,"body":"and"},{"speaker":"Ryan","startTime":2982.605,"endTime":2982.845,"body":"like,"},{"speaker":"Ryan","startTime":2983.265,"endTime":2983.805,"body":"So"},{"speaker":"Ryan","startTime":2983.865,"endTime":2984.105,"body":"as"},{"speaker":"Ryan","startTime":2984.105,"endTime":2984.345,"body":"far"},{"speaker":"Ryan","startTime":2984.35,"endTime":2984.435,"body":"as"},{"speaker":"Ryan","startTime":2984.435,"endTime":2984.525,"body":"the"},{"speaker":"Ryan","startTime":2984.525,"endTime":2985.215,"body":"mindset"},{"speaker":"Ryan","startTime":2985.245,"endTime":2985.545,"body":"thing"},{"speaker":"Ryan","startTime":2985.575,"endTime":2985.935,"body":"goes"},{"speaker":"Ryan","startTime":2986.355,"endTime":2986.655,"body":"if,"},{"speaker":"Ryan","startTime":2986.66,"endTime":2986.905,"body":"your"},{"speaker":"Ryan","startTime":2987.465,"endTime":2988.125,"body":"CSRs"},{"speaker":"Ryan","startTime":2988.125,"endTime":2988.665,"body":"understand"},{"speaker":"Ryan","startTime":2988.665,"endTime":2989.205,"body":"why"},{"speaker":"Ryan","startTime":2989.265,"endTime":2989.445,"body":"they're"},{"speaker":"Ryan","startTime":2989.445,"endTime":2989.805,"body":"doing"},{"speaker":"Ryan","startTime":2989.805,"endTime":2990.015,"body":"what"},{"speaker":"Ryan","startTime":2990.015,"endTime":2990.135,"body":"they're"},{"speaker":"Ryan","startTime":2990.135,"endTime":2990.565,"body":"doing"},{"speaker":"Ryan","startTime":2991.145,"endTime":2991.265,"body":"then"},{"speaker":"Ryan","startTime":2991.265,"endTime":2991.465,"body":"they're"},{"speaker":"Ryan","startTime":2991.465,"endTime":2991.466,"body":"gonna"},{"speaker":"Ryan","startTime":2991.471,"endTime":2991.545,"body":"be"},{"speaker":"Ryan","startTime":2991.545,"endTime":2991.845,"body":"that"},{"speaker":"Ryan","startTime":2991.845,"endTime":2992.055,"body":"much"},{"speaker":"Ryan","startTime":2992.055,"endTime":2992.295,"body":"more"},{"speaker":"Ryan","startTime":2992.295,"endTime":2992.745,"body":"likely"},{"speaker":"Ryan","startTime":2992.745,"endTime":2992.865,"body":"to"},{"speaker":"Ryan","startTime":2992.865,"endTime":2993.285,"body":"actually"},{"speaker":"Ryan","startTime":2993.29,"endTime":2993.435,"body":"be"},{"speaker":"Ryan","startTime":2993.435,"endTime":2994.155,"body":"motivated"},{"speaker":"Ryan","startTime":2994.515,"endTime":2994.695,"body":"to"},{"speaker":"Ryan","startTime":2994.695,"endTime":2994.935,"body":"do."},{"speaker":"Ryan","startTime":2995.111,"endTime":2995.325,"body":"If,"},{"speaker":"Ryan","startTime":2995.325,"endTime":2995.475,"body":"they're"},{"speaker":"Ryan","startTime":2995.475,"endTime":2996.015,"body":"actually,"},{"speaker":"Ryan","startTime":2996.225,"endTime":2996.405,"body":"if"},{"speaker":"Ryan","startTime":2996.405,"endTime":2996.555,"body":"they"},{"speaker":"Ryan","startTime":2996.555,"endTime":2996.705,"body":"know"},{"speaker":"Ryan","startTime":2996.705,"endTime":2997.035,"body":"why"},{"speaker":"Ryan","startTime":2997.035,"endTime":2997.215,"body":"and"},{"speaker":"Ryan","startTime":2997.215,"endTime":2997.635,"body":"they're"},{"speaker":"Ryan","startTime":2997.785,"endTime":2998.445,"body":"invested"},{"speaker":"Ryan","startTime":2998.445,"endTime":2998.595,"body":"in"},{"speaker":"Ryan","startTime":2998.6,"endTime":2998.925,"body":"that,"},{"speaker":"Ryan","startTime":2999.105,"endTime":2999.345,"body":"and"},{"speaker":"Ryan","startTime":2999.35,"endTime":2999.555,"body":"then"},{"speaker":"Ryan","startTime":2999.555,"endTime":2999.915,"body":"making"},{"speaker":"Ryan","startTime":2999.915,"endTime":3000.035,"body":"them"},{"speaker":"Ryan","startTime":3000.035,"endTime":3000.125,"body":"a"},{"speaker":"Ryan","startTime":3000.125,"endTime":3000.455,"body":"part"},{"speaker":"Ryan","startTime":3000.455,"endTime":3000.545,"body":"of"},{"speaker":"Ryan","startTime":3000.545,"endTime":3000.725,"body":"that"},{"speaker":"Ryan","startTime":3000.725,"endTime":3001.295,"body":"process"},{"speaker":"Ryan","startTime":3001.295,"endTime":3001.475,"body":"of"},{"speaker":"Ryan","startTime":3001.475,"endTime":3002.435,"body":"creating"},{"speaker":"Ryan","startTime":3002.795,"endTime":3003.065,"body":"that"},{"speaker":"Ryan","startTime":3003.065,"endTime":3003.845,"body":"experience."},{"speaker":"Ryan","startTime":3004.205,"endTime":3004.505,"body":"Like"},{"speaker":"Ryan","startTime":3004.535,"endTime":3004.745,"body":"if"},{"speaker":"Ryan","startTime":3004.745,"endTime":3005.015,"body":"you"},{"speaker":"Ryan","startTime":3005.015,"endTime":3005.375,"body":"build"},{"speaker":"Ryan","startTime":3005.375,"endTime":3005.765,"body":"something"},{"speaker":"Ryan","startTime":3005.765,"endTime":3006.545,"body":"yourself,"},{"speaker":"Ryan","startTime":3006.815,"endTime":3007.025,"body":"like"},{"speaker":"Ryan","startTime":3007.025,"endTime":3007.325,"body":"running"},{"speaker":"Ryan","startTime":3007.325,"endTime":3007.445,"body":"your"},{"speaker":"Ryan","startTime":3007.445,"endTime":3007.655,"body":"own"},{"speaker":"Ryan","startTime":3007.655,"endTime":3008.165,"body":"business,"},{"speaker":"Ryan","startTime":3008.165,"endTime":3008.735,"body":"nobody's"},{"speaker":"Ryan","startTime":3008.735,"endTime":3009.035,"body":"ever"},{"speaker":"Ryan","startTime":3009.035,"endTime":3009.245,"body":"gonna"},{"speaker":"Ryan","startTime":3009.245,"endTime":3009.485,"body":"work"},{"speaker":"Ryan","startTime":3009.485,"endTime":3009.605,"body":"as"},{"speaker":"Ryan","startTime":3009.605,"endTime":3009.935,"body":"hard"},{"speaker":"Ryan","startTime":3009.935,"endTime":3010.085,"body":"in"},{"speaker":"Ryan","startTime":3010.09,"endTime":3010.295,"body":"that"},{"speaker":"Ryan","startTime":3010.295,"endTime":3010.685,"body":"business"},{"speaker":"Ryan","startTime":3010.685,"endTime":3010.835,"body":"as"},{"speaker":"Ryan","startTime":3010.835,"endTime":3011.045,"body":"you"},{"speaker":"Ryan","startTime":3011.05,"endTime":3011.255,"body":"are."},{"speaker":"Ryan","startTime":3011.255,"endTime":3011.535,"body":"Right?"},{"speaker":"Ryan","startTime":3011.713,"endTime":3011.888,"body":"But"},{"speaker":"Ryan","startTime":3011.888,"endTime":3012.008,"body":"if"},{"speaker":"Ryan","startTime":3012.013,"endTime":3012.158,"body":"you"},{"speaker":"Ryan","startTime":3012.248,"endTime":3012.488,"body":"give"},{"speaker":"Ryan","startTime":3012.488,"endTime":3012.728,"body":"your"},{"speaker":"Ryan","startTime":3012.728,"endTime":3013.118,"body":"people"},{"speaker":"Ryan","startTime":3013.118,"endTime":3013.808,"body":"autonomy"},{"speaker":"Ryan","startTime":3013.808,"endTime":3013.988,"body":"to"},{"speaker":"Ryan","startTime":3013.988,"endTime":3014.408,"body":"be"},{"speaker":"Ryan","startTime":3014.408,"endTime":3014.558,"body":"a"},{"speaker":"Ryan","startTime":3014.558,"endTime":3014.888,"body":"part"},{"speaker":"Ryan","startTime":3014.888,"endTime":3014.948,"body":"of"},{"speaker":"Ryan","startTime":3014.948,"endTime":3015.068,"body":"the"},{"speaker":"Ryan","startTime":3015.068,"endTime":3015.548,"body":"creative"},{"speaker":"Ryan","startTime":3015.548,"endTime":3016.418,"body":"process,"},{"speaker":"Ryan","startTime":3016.778,"endTime":3017.048,"body":"putting"},{"speaker":"Ryan","startTime":3017.048,"endTime":3017.228,"body":"that"},{"speaker":"Ryan","startTime":3017.228,"endTime":3017.768,"body":"together"},{"speaker":"Ryan","startTime":3017.768,"endTime":3017.948,"body":"and"},{"speaker":"Ryan","startTime":3017.948,"endTime":3018.278,"body":"building"},{"speaker":"Ryan","startTime":3018.278,"endTime":3018.518,"body":"it,"},{"speaker":"Ryan","startTime":3018.637,"endTime":3018.727,"body":"I"},{"speaker":"Ryan","startTime":3018.727,"endTime":3019.237,"body":"mean,"},{"speaker":"Ryan","startTime":3019.627,"endTime":3020.077,"body":"that's"},{"speaker":"Ryan","startTime":3020.077,"endTime":3020.287,"body":"where"},{"speaker":"Ryan","startTime":3020.287,"endTime":3020.437,"body":"you"},{"speaker":"Ryan","startTime":3020.442,"endTime":3020.827,"body":"get"},{"speaker":"Ryan","startTime":3020.827,"endTime":3021.577,"body":"investment"},{"speaker":"Ryan","startTime":3021.577,"endTime":3021.757,"body":"and"},{"speaker":"Ryan","startTime":3021.757,"endTime":3022.417,"body":"motivation."},{"speaker":"Ryan","startTime":3022.417,"endTime":3022.567,"body":"And"},{"speaker":"Ryan","startTime":3022.567,"endTime":3022.897,"body":"so"},{"speaker":"Ryan","startTime":3022.897,"endTime":3023.137,"body":"that's"},{"speaker":"Ryan","startTime":3023.142,"endTime":3023.227,"body":"a"},{"speaker":"Ryan","startTime":3023.227,"endTime":3023.527,"body":"huge"},{"speaker":"Ryan","startTime":3023.527,"endTime":3023.797,"body":"part"},{"speaker":"Ryan","startTime":3023.797,"endTime":3023.887,"body":"of"},{"speaker":"Ryan","startTime":3023.892,"endTime":3023.977,"body":"it"},{"speaker":"Ryan","startTime":3023.977,"endTime":3024.127,"body":"as"},{"speaker":"Ryan","startTime":3024.127,"endTime":3024.517,"body":"well,"},{"speaker":"Evan Hoffman","startTime":3024.671,"endTime":3024.881,"body":"On"},{"speaker":"Evan Hoffman","startTime":3024.881,"endTime":3025.451,"body":"ownership"},{"speaker":"Evan Hoffman","startTime":3025.451,"endTime":3025.541,"body":"and"},{"speaker":"Evan Hoffman","startTime":3025.546,"endTime":3026.081,"body":"buy-in"},{"speaker":"Evan Hoffman","startTime":3026.381,"endTime":3026.741,"body":"right"},{"speaker":"Evan Hoffman","startTime":3026.741,"endTime":3026.921,"body":"from"},{"speaker":"Evan Hoffman","startTime":3026.926,"endTime":3027.041,"body":"your"},{"speaker":"Evan Hoffman","startTime":3027.041,"endTime":3027.521,"body":"team."},{"speaker":"Evan Hoffman","startTime":3027.679,"endTime":3028.069,"body":"They've"},{"speaker":"Evan Hoffman","startTime":3028.069,"endTime":3028.309,"body":"been"},{"speaker":"Evan Hoffman","startTime":3028.309,"endTime":3028.369,"body":"a"},{"speaker":"Evan Hoffman","startTime":3028.369,"endTime":3028.729,"body":"part"},{"speaker":"Evan Hoffman","startTime":3028.729,"endTime":3028.849,"body":"of"},{"speaker":"Evan Hoffman","startTime":3028.854,"endTime":3029.389,"body":"creating"},{"speaker":"Evan Hoffman","startTime":3029.389,"endTime":3029.509,"body":"the"},{"speaker":"Evan Hoffman","startTime":3029.509,"endTime":3030.079,"body":"process,"},{"speaker":"Evan Hoffman","startTime":3030.079,"endTime":3030.469,"body":"so"},{"speaker":"Evan Hoffman","startTime":3030.739,"endTime":3030.949,"body":"why"},{"speaker":"Evan Hoffman","startTime":3030.949,"endTime":3031.249,"body":"wouldn't"},{"speaker":"Evan Hoffman","startTime":3031.249,"endTime":3031.399,"body":"they"},{"speaker":"Evan Hoffman","startTime":3031.399,"endTime":3031.669,"body":"own"},{"speaker":"Evan Hoffman","startTime":3031.669,"endTime":3031.939,"body":"that?"},{"speaker":"Evan Hoffman","startTime":3032.071,"endTime":3032.131,"body":"I"},{"speaker":"Evan Hoffman","startTime":3032.131,"endTime":3032.401,"body":"love."},{"speaker":"Evan Hoffman","startTime":3032.569,"endTime":3032.899,"body":"Robert,"},{"speaker":"Evan Hoffman","startTime":3032.899,"endTime":3032.959,"body":"I"},{"speaker":"Evan Hoffman","startTime":3032.959,"endTime":3033.139,"body":"cut"},{"speaker":"Evan Hoffman","startTime":3033.139,"endTime":3033.289,"body":"you"},{"speaker":"Evan Hoffman","startTime":3033.289,"endTime":3033.499,"body":"off"},{"speaker":"Evan Hoffman","startTime":3033.499,"endTime":3033.799,"body":"earlier."},{"speaker":"Evan Hoffman","startTime":3033.799,"endTime":3033.949,"body":"Did"},{"speaker":"Evan Hoffman","startTime":3033.949,"endTime":3034.009,"body":"you"},{"speaker":"Evan Hoffman","startTime":3034.009,"endTime":3034.129,"body":"have"},{"speaker":"Evan Hoffman","startTime":3034.129,"endTime":3034.159,"body":"a"},{"speaker":"Evan Hoffman","startTime":3034.159,"endTime":3034.369,"body":"thought"},{"speaker":"Evan Hoffman","startTime":3034.369,"endTime":3034.459,"body":"that"},{"speaker":"Evan Hoffman","startTime":3034.459,"endTime":3034.519,"body":"you"},{"speaker":"Evan Hoffman","startTime":3034.519,"endTime":3034.699,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":3034.699,"endTime":3034.909,"body":"share"},{"speaker":"Evan Hoffman","startTime":3034.909,"endTime":3035.089,"body":"around"},{"speaker":"Evan Hoffman","startTime":3035.089,"endTime":3035.299,"body":"that?"},{"speaker":"Robert","startTime":3035.452,"endTime":3035.802,"body":"Oh,"},{"speaker":"Robert","startTime":3035.922,"endTime":3036.162,"body":"yeah."},{"speaker":"Robert","startTime":3036.162,"endTime":3036.342,"body":"That"},{"speaker":"Robert","startTime":3036.342,"endTime":3036.492,"body":"was"},{"speaker":"Robert","startTime":3036.497,"endTime":3036.852,"body":"miles"},{"speaker":"Robert","startTime":3036.852,"endTime":3037.212,"body":"ago,"},{"speaker":"Robert","startTime":3037.332,"endTime":3037.632,"body":"no."},{"speaker":"Robert","startTime":3037.632,"endTime":3037.932,"body":"My,"},{"speaker":"Robert","startTime":3037.932,"endTime":3038.232,"body":"my"},{"speaker":"Robert","startTime":3038.237,"endTime":3038.472,"body":"brain,"},{"speaker":"Robert","startTime":3038.472,"endTime":3038.622,"body":"I"},{"speaker":"Robert","startTime":3038.622,"endTime":3038.832,"body":"don't"},{"speaker":"Robert","startTime":3038.832,"endTime":3039.222,"body":"remember"},{"speaker":"Robert","startTime":3039.222,"endTime":3039.732,"body":"yesterday."},{"speaker":"Robert","startTime":3039.876,"endTime":3040.086,"body":"No."},{"speaker":"Robert","startTime":3040.086,"endTime":3040.266,"body":"One"},{"speaker":"Robert","startTime":3040.266,"endTime":3040.356,"body":"of"},{"speaker":"Robert","startTime":3040.356,"endTime":3040.446,"body":"the"},{"speaker":"Robert","startTime":3040.446,"endTime":3040.776,"body":"things"},{"speaker":"Robert","startTime":3040.776,"endTime":3041.076,"body":"was"},{"speaker":"Robert","startTime":3041.081,"endTime":3041.316,"body":"that"},{"speaker":"Robert","startTime":3041.316,"endTime":3041.496,"body":"in"},{"speaker":"Robert","startTime":3041.501,"endTime":3041.586,"body":"the"},{"speaker":"Robert","startTime":3041.586,"endTime":3042.306,"body":"mindset"},{"speaker":"Robert","startTime":3042.516,"endTime":3042.666,"body":"is,"},{"speaker":"Robert","startTime":3042.671,"endTime":3042.876,"body":"that"},{"speaker":"Robert","startTime":3042.876,"endTime":3043.176,"body":"people"},{"speaker":"Robert","startTime":3043.176,"endTime":3043.476,"body":"walked"},{"speaker":"Robert","startTime":3043.476,"endTime":3044.046,"body":"around"},{"speaker":"Robert","startTime":3044.046,"endTime":3044.346,"body":"and"},{"speaker":"Robert","startTime":3044.346,"endTime":3044.706,"body":"said"},{"speaker":"Robert","startTime":3044.706,"endTime":3044.856,"body":"that"},{"speaker":"Robert","startTime":3044.856,"endTime":3045.096,"body":"we"},{"speaker":"Robert","startTime":3045.096,"endTime":3045.726,"body":"provide."},{"speaker":"Robert","startTime":3045.936,"endTime":3046.866,"body":"Extraordinary"},{"speaker":"Robert","startTime":3046.866,"endTime":3047.316,"body":"customer"},{"speaker":"Robert","startTime":3047.321,"endTime":3048.246,"body":"experiences"},{"speaker":"Robert","startTime":3048.246,"endTime":3048.456,"body":"for"},{"speaker":"Robert","startTime":3048.516,"endTime":3048.816,"body":"each"},{"speaker":"Robert","startTime":3048.816,"endTime":3048.936,"body":"of"},{"speaker":"Robert","startTime":3048.936,"endTime":3049.116,"body":"our"},{"speaker":"Robert","startTime":3049.116,"endTime":3049.926,"body":"clients."},{"speaker":"Robert","startTime":3050.071,"endTime":3050.351,"body":"If,"},{"speaker":"Robert","startTime":3050.356,"endTime":3050.481,"body":"that's"},{"speaker":"Robert","startTime":3050.481,"endTime":3050.751,"body":"like"},{"speaker":"Robert","startTime":3050.751,"endTime":3051.021,"body":"your"},{"speaker":"Robert","startTime":3051.021,"endTime":3051.591,"body":"mantra"},{"speaker":"Robert","startTime":3051.591,"endTime":3051.621,"body":"or"},{"speaker":"Robert","startTime":3051.621,"endTime":3051.831,"body":"your"},{"speaker":"Robert","startTime":3051.831,"endTime":3052.611,"body":"mindset"},{"speaker":"Robert","startTime":3052.773,"endTime":3053.163,"body":"that's"},{"speaker":"Robert","startTime":3053.168,"endTime":3053.613,"body":"something"},{"speaker":"Robert","startTime":3053.613,"endTime":3053.893,"body":"that"},{"speaker":"Robert","startTime":3053.972,"endTime":3054.255,"body":"it"},{"speaker":"Robert","startTime":3054.255,"endTime":3054.675,"body":"becomes"},{"speaker":"Robert","startTime":3054.675,"endTime":3054.945,"body":"part"},{"speaker":"Robert","startTime":3054.945,"endTime":3055.005,"body":"of"},{"speaker":"Robert","startTime":3055.005,"endTime":3055.185,"body":"your"},{"speaker":"Robert","startTime":3055.185,"endTime":3055.814,"body":"culture."},{"speaker":"Robert","startTime":3055.907,"endTime":3056.049,"body":"Your"},{"speaker":"Robert","startTime":3056.049,"endTime":3056.249,"body":"culture"},{"speaker":"Robert","startTime":3056.349,"endTime":3056.529,"body":"can"},{"speaker":"Robert","startTime":3056.529,"endTime":3056.859,"body":"be"},{"speaker":"Robert","startTime":3056.859,"endTime":3057.129,"body":"a,"},{"speaker":"Robert","startTime":3057.729,"endTime":3057.939,"body":"in"},{"speaker":"Robert","startTime":3057.939,"endTime":3058.299,"body":"small"},{"speaker":"Robert","startTime":3058.299,"endTime":3059.019,"body":"business,"},{"speaker":"Robert","startTime":3059.199,"endTime":3059.499,"body":"people"},{"speaker":"Robert","startTime":3059.499,"endTime":3059.709,"body":"go,"},{"speaker":"Robert","startTime":3059.709,"endTime":3059.979,"body":"Well,"},{"speaker":"Robert","startTime":3059.984,"endTime":3060.459,"body":"culture's"},{"speaker":"Robert","startTime":3060.459,"endTime":3060.699,"body":"only"},{"speaker":"Robert","startTime":3060.699,"endTime":3060.849,"body":"for"},{"speaker":"Robert","startTime":3060.849,"endTime":3061.179,"body":"large"},{"speaker":"Robert","startTime":3061.179,"endTime":3061.869,"body":"businesses."},{"speaker":"Robert","startTime":3061.959,"endTime":3062.049,"body":"I"},{"speaker":"Robert","startTime":3062.049,"endTime":3062.259,"body":"said,"},{"speaker":"Robert","startTime":3062.264,"endTime":3062.439,"body":"No,"},{"speaker":"Robert","startTime":3062.439,"endTime":3062.619,"body":"it's"},{"speaker":"Robert","startTime":3062.619,"endTime":3063.039,"body":"not."},{"speaker":"Robert","startTime":3063.339,"endTime":3063.759,"body":"Culture"},{"speaker":"Robert","startTime":3063.759,"endTime":3064.209,"body":"starts"},{"speaker":"Robert","startTime":3064.209,"endTime":3064.299,"body":"with"},{"speaker":"Robert","startTime":3064.299,"endTime":3064.629,"body":"small"},{"speaker":"Robert","startTime":3064.629,"endTime":3065.109,"body":"business"},{"speaker":"Robert","startTime":3065.109,"endTime":3065.229,"body":"and"},{"speaker":"Robert","startTime":3065.229,"endTime":3065.589,"body":"culture"},{"speaker":"Robert","startTime":3065.589,"endTime":3065.919,"body":"starts"},{"speaker":"Robert","startTime":3065.919,"endTime":3066.249,"body":"with"},{"speaker":"Robert","startTime":3066.381,"endTime":3067.106,"body":"leadership."},{"speaker":"Robert","startTime":3067.158,"endTime":3067.31,"body":"And"},{"speaker":"Robert","startTime":3067.31,"endTime":3067.49,"body":"it's"},{"speaker":"Robert","startTime":3067.49,"endTime":3067.76,"body":"like"},{"speaker":"Robert","startTime":3067.76,"endTime":3067.91,"body":"if"},{"speaker":"Robert","startTime":3067.91,"endTime":3068.06,"body":"you"},{"speaker":"Robert","startTime":3068.06,"endTime":3068.33,"body":"walk"},{"speaker":"Robert","startTime":3068.33,"endTime":3068.66,"body":"around"},{"speaker":"Robert","startTime":3068.66,"endTime":3068.78,"body":"with"},{"speaker":"Robert","startTime":3068.78,"endTime":3068.96,"body":"that"},{"speaker":"Robert","startTime":3068.96,"endTime":3069.74,"body":"mindset"},{"speaker":"Robert","startTime":3070.01,"endTime":3070.34,"body":"that"},{"speaker":"Robert","startTime":3070.7,"endTime":3070.91,"body":"we"},{"speaker":"Robert","startTime":3070.91,"endTime":3071.33,"body":"produce"},{"speaker":"Robert","startTime":3071.33,"endTime":3072.02,"body":"extraordinary"},{"speaker":"Robert","startTime":3072.025,"endTime":3072.5,"body":"customer"},{"speaker":"Robert","startTime":3072.5,"endTime":3073.46,"body":"experiences"},{"speaker":"Robert","startTime":3073.76,"endTime":3074.06,"body":"for"},{"speaker":"Robert","startTime":3074.15,"endTime":3074.51,"body":"each"},{"speaker":"Robert","startTime":3074.51,"endTime":3074.57,"body":"of"},{"speaker":"Robert","startTime":3074.57,"endTime":3074.78,"body":"our"},{"speaker":"Robert","startTime":3074.78,"endTime":3075.32,"body":"clients,"},{"speaker":"Robert","startTime":3075.32,"endTime":3075.56,"body":"not"},{"speaker":"Robert","startTime":3075.565,"endTime":3075.83,"body":"just"},{"speaker":"Robert","startTime":3075.83,"endTime":3076.07,"body":"for"},{"speaker":"Robert","startTime":3076.07,"endTime":3076.16,"body":"our"},{"speaker":"Robert","startTime":3076.16,"endTime":3076.58,"body":"clients,"},{"speaker":"Robert","startTime":3076.585,"endTime":3076.73,"body":"but"},{"speaker":"Robert","startTime":3076.735,"endTime":3076.91,"body":"for"},{"speaker":"Robert","startTime":3076.91,"endTime":3077.24,"body":"every"},{"speaker":"Robert","startTime":3077.24,"endTime":3077.48,"body":"one"},{"speaker":"Robert","startTime":3077.485,"endTime":3077.6,"body":"of"},{"speaker":"Robert","startTime":3077.6,"endTime":3077.96,"body":"them."},{"speaker":"Robert","startTime":3078.26,"endTime":3078.44,"body":"That"},{"speaker":"Robert","startTime":3078.445,"endTime":3079.19,"body":"everybody"},{"speaker":"Robert","startTime":3079.22,"endTime":3079.4,"body":"that"},{"speaker":"Robert","startTime":3079.4,"endTime":3080.03,"body":"calls,"},{"speaker":"Robert","startTime":3080.06,"endTime":3080.15,"body":"no"},{"speaker":"Robert","startTime":3080.155,"endTime":3080.45,"body":"matter"},{"speaker":"Robert","startTime":3080.45,"endTime":3080.75,"body":"whether"},{"speaker":"Robert","startTime":3080.75,"endTime":3080.93,"body":"it's"},{"speaker":"Robert","startTime":3080.93,"endTime":3081.02,"body":"a"},{"speaker":"Robert","startTime":3081.02,"endTime":3081.47,"body":"vendor,"},{"speaker":"Robert","startTime":3081.5,"endTime":3081.71,"body":"by"},{"speaker":"Robert","startTime":3081.71,"endTime":3081.8,"body":"the"},{"speaker":"Robert","startTime":3081.8,"endTime":3081.98,"body":"way,"},{"speaker":"Robert","startTime":3081.98,"endTime":3082.07,"body":"a"},{"speaker":"Robert","startTime":3082.07,"endTime":3082.46,"body":"vendor"},{"speaker":"Robert","startTime":3082.546,"endTime":3082.786,"body":"is"},{"speaker":"Robert","startTime":3082.894,"endTime":3083.184,"body":"a,"},{"speaker":"Robert","startTime":3083.189,"endTime":3083.474,"body":"customer"},{"speaker":"Robert","startTime":3083.474,"endTime":3083.564,"body":"of"},{"speaker":"Robert","startTime":3083.564,"endTime":3083.954,"body":"yours"},{"speaker":"Robert","startTime":3084.12,"endTime":3084.51,"body":"And"},{"speaker":"Robert","startTime":3084.515,"endTime":3084.78,"body":"same"},{"speaker":"Robert","startTime":3084.78,"endTime":3084.99,"body":"thing"},{"speaker":"Robert","startTime":3084.99,"endTime":3085.2,"body":"with"},{"speaker":"Robert","startTime":3085.487,"endTime":3085.557,"body":"a,"},{"speaker":"Robert","startTime":3085.557,"endTime":3086.047,"body":"client,"},{"speaker":"Robert","startTime":3086.787,"endTime":3087.137,"body":"a"},{"speaker":"Robert","startTime":3087.137,"endTime":3087.347,"body":"team"},{"speaker":"Robert","startTime":3087.347,"endTime":3087.687,"body":"member."},{"speaker":"Robert","startTime":3088.385,"endTime":3088.625,"body":"And"},{"speaker":"Robert","startTime":3088.625,"endTime":3088.835,"body":"it's"},{"speaker":"Robert","startTime":3088.835,"endTime":3088.985,"body":"just"},{"speaker":"Robert","startTime":3088.985,"endTime":3089.135,"body":"like"},{"speaker":"Robert","startTime":3089.525,"endTime":3089.735,"body":"they're"},{"speaker":"Robert","startTime":3090.095,"endTime":3090.255,"body":"part"},{"speaker":"Robert","startTime":3090.26,"endTime":3090.335,"body":"of"},{"speaker":"Robert","startTime":3090.335,"endTime":3090.515,"body":"this"},{"speaker":"Robert","startTime":3090.515,"endTime":3090.785,"body":"whole"},{"speaker":"Robert","startTime":3090.785,"endTime":3091.535,"body":"idea"},{"speaker":"Robert","startTime":3091.835,"endTime":3092.075,"body":"of"},{"speaker":"Robert","startTime":3092.405,"endTime":3092.675,"body":"being"},{"speaker":"Robert","startTime":3092.675,"endTime":3092.915,"body":"able"},{"speaker":"Robert","startTime":3092.915,"endTime":3092.975,"body":"to"},{"speaker":"Robert","startTime":3092.975,"endTime":3093.125,"body":"be"},{"speaker":"Robert","startTime":3093.125,"endTime":3093.245,"body":"of"},{"speaker":"Robert","startTime":3093.245,"endTime":3093.695,"body":"service"},{"speaker":"Robert","startTime":3093.695,"endTime":3093.815,"body":"to"},{"speaker":"Robert","startTime":3093.815,"endTime":3094.175,"body":"them."},{"speaker":"Robert","startTime":3094.229,"endTime":3094.253,"body":"And"},{"speaker":"Robert","startTime":3094.253,"endTime":3094.433,"body":"if"},{"speaker":"Robert","startTime":3094.433,"endTime":3094.673,"body":"we"},{"speaker":"Robert","startTime":3094.678,"endTime":3095.183,"body":"actually"},{"speaker":"Robert","startTime":3095.183,"endTime":3095.543,"body":"really"},{"speaker":"Robert","startTime":3095.543,"endTime":3095.963,"body":"believe"},{"speaker":"Robert","startTime":3095.968,"endTime":3096.293,"body":"that"},{"speaker":"Robert","startTime":3096.293,"endTime":3096.473,"body":"from"},{"speaker":"Robert","startTime":3096.473,"endTime":3096.563,"body":"a"},{"speaker":"Robert","startTime":3096.563,"endTime":3097.163,"body":"mindset"},{"speaker":"Robert","startTime":3097.163,"endTime":3097.403,"body":"point"},{"speaker":"Robert","startTime":3097.403,"endTime":3097.463,"body":"of"},{"speaker":"Robert","startTime":3097.468,"endTime":3097.883,"body":"view,"},{"speaker":"Robert","startTime":3098.153,"endTime":3098.453,"body":"that,"},{"speaker":"Robert","startTime":3098.453,"endTime":3098.603,"body":"and"},{"speaker":"Robert","startTime":3098.603,"endTime":3098.783,"body":"what"},{"speaker":"Robert","startTime":3098.783,"endTime":3099.233,"body":"Ryan"},{"speaker":"Robert","startTime":3099.233,"endTime":3099.413,"body":"was"},{"speaker":"Robert","startTime":3099.413,"endTime":3099.803,"body":"saying"},{"speaker":"Robert","startTime":3099.919,"endTime":3100.223,"body":"was,"},{"speaker":"Robert","startTime":3100.223,"endTime":3100.733,"body":"mentioning"},{"speaker":"Robert","startTime":3100.733,"endTime":3101.003,"body":"too"},{"speaker":"Robert","startTime":3101.003,"endTime":3101.393,"body":"about"},{"speaker":"Robert","startTime":3101.393,"endTime":3102.182,"body":"extraordinary"},{"speaker":"Robert","startTime":3102.187,"endTime":3102.572,"body":"customer"},{"speaker":"Robert","startTime":3102.572,"endTime":3103.262,"body":"services"},{"speaker":"Robert","startTime":3103.267,"endTime":3103.682,"body":"delivered"},{"speaker":"Robert","startTime":3103.682,"endTime":3103.832,"body":"by"},{"speaker":"Robert","startTime":3103.832,"endTime":3104.012,"body":"its"},{"speaker":"Robert","startTime":3104.017,"endTime":3104.552,"body":"creators."},{"speaker":"Robert","startTime":3104.552,"endTime":3104.882,"body":"Because"},{"speaker":"Robert","startTime":3104.882,"endTime":3105.002,"body":"if"},{"speaker":"Robert","startTime":3105.002,"endTime":3105.122,"body":"you"},{"speaker":"Robert","startTime":3105.122,"endTime":3105.362,"body":"look"},{"speaker":"Robert","startTime":3105.362,"endTime":3105.482,"body":"at"},{"speaker":"Robert","startTime":3105.482,"endTime":3105.542,"body":"it"},{"speaker":"Robert","startTime":3105.542,"endTime":3105.752,"body":"from"},{"speaker":"Robert","startTime":3105.752,"endTime":3105.842,"body":"the"},{"speaker":"Robert","startTime":3105.842,"endTime":3106.232,"body":"people"},{"speaker":"Robert","startTime":3106.232,"endTime":3106.532,"body":"that,"},{"speaker":"Robert","startTime":3106.772,"endTime":3106.982,"body":"if"},{"speaker":"Robert","startTime":3106.982,"endTime":3107.162,"body":"you"},{"speaker":"Robert","startTime":3107.162,"endTime":3107.462,"body":"have"},{"speaker":"Robert","startTime":3107.462,"endTime":3107.522,"body":"a"},{"speaker":"Robert","startTime":3107.522,"endTime":3108.452,"body":"methodology"},{"speaker":"Robert","startTime":3108.452,"endTime":3108.572,"body":"to"},{"speaker":"Robert","startTime":3108.572,"endTime":3108.722,"body":"be"},{"speaker":"Robert","startTime":3108.722,"endTime":3108.992,"body":"able"},{"speaker":"Robert","startTime":3108.992,"endTime":3109.352,"body":"to,"},{"speaker":"Robert","startTime":3109.454,"endTime":3110.504,"body":"instill"},{"speaker":"Robert","startTime":3110.594,"endTime":3110.834,"body":"that"},{"speaker":"Robert","startTime":3110.834,"endTime":3111.404,"body":"mindset"},{"speaker":"Robert","startTime":3111.404,"endTime":3111.554,"body":"in"},{"speaker":"Robert","startTime":3111.554,"endTime":3111.824,"body":"them"},{"speaker":"Robert","startTime":3111.824,"endTime":3111.944,"body":"and"},{"speaker":"Robert","startTime":3111.944,"endTime":3112.214,"body":"have"},{"speaker":"Robert","startTime":3112.214,"endTime":3112.514,"body":"them"},{"speaker":"Robert","startTime":3112.519,"endTime":3112.934,"body":"invent"},{"speaker":"Robert","startTime":3112.934,"endTime":3113.054,"body":"the"},{"speaker":"Robert","startTime":3113.054,"endTime":3113.264,"body":"way"},{"speaker":"Robert","startTime":3113.264,"endTime":3113.564,"body":"about"},{"speaker":"Robert","startTime":3113.564,"endTime":3113.774,"body":"how"},{"speaker":"Robert","startTime":3113.774,"endTime":3113.864,"body":"to"},{"speaker":"Robert","startTime":3113.864,"endTime":3114.044,"body":"do"},{"speaker":"Robert","startTime":3114.044,"endTime":3114.374,"body":"that"},{"speaker":"Robert","startTime":3114.374,"endTime":3114.524,"body":"we"},{"speaker":"Robert","startTime":3114.529,"endTime":3114.764,"body":"had"},{"speaker":"Robert","startTime":3114.764,"endTime":3114.794,"body":"a"},{"speaker":"Robert","startTime":3114.794,"endTime":3115.274,"body":"problem"},{"speaker":"Robert","startTime":3115.279,"endTime":3115.484,"body":"one"},{"speaker":"Robert","startTime":3115.484,"endTime":3115.754,"body":"time"},{"speaker":"Robert","startTime":3115.754,"endTime":3115.934,"body":"with"},{"speaker":"Robert","startTime":3115.939,"endTime":3116.084,"body":"one"},{"speaker":"Robert","startTime":3116.084,"endTime":3116.174,"body":"of"},{"speaker":"Robert","startTime":3116.174,"endTime":3116.324,"body":"our"},{"speaker":"Robert","startTime":3116.324,"endTime":3117.104,"body":"companies"},{"speaker":"Robert","startTime":3117.187,"endTime":3117.517,"body":"my"},{"speaker":"Robert","startTime":3117.517,"endTime":3118.117,"body":"company,"},{"speaker":"Robert","startTime":3118.567,"endTime":3119.017,"body":"and"},{"speaker":"Robert","startTime":3119.047,"endTime":3119.287,"body":"that"},{"speaker":"Robert","startTime":3119.287,"endTime":3119.407,"body":"we"},{"speaker":"Robert","startTime":3119.412,"endTime":3119.587,"body":"had"},{"speaker":"Robert","startTime":3119.587,"endTime":3119.707,"body":"some"},{"speaker":"Robert","startTime":3119.707,"endTime":3119.977,"body":"people"},{"speaker":"Robert","startTime":3120.007,"endTime":3120.397,"body":"calling"},{"speaker":"Robert","startTime":3120.397,"endTime":3120.607,"body":"about"},{"speaker":"Robert","startTime":3120.967,"endTime":3121.297,"body":"our"},{"speaker":"Robert","startTime":3121.297,"endTime":3121.747,"body":"phones"},{"speaker":"Robert","startTime":3121.747,"endTime":3121.897,"body":"were"},{"speaker":"Robert","startTime":3121.897,"endTime":3122.197,"body":"being"},{"speaker":"Robert","startTime":3122.197,"endTime":3122.797,"body":"managed."},{"speaker":"Robert","startTime":3122.797,"endTime":3123.157,"body":"Right."},{"speaker":"Robert","startTime":3123.457,"endTime":3123.577,"body":"Well,"},{"speaker":"Robert","startTime":3123.577,"endTime":3123.817,"body":"that's"},{"speaker":"Robert","startTime":3123.817,"endTime":3124.327,"body":"really"},{"speaker":"Robert","startTime":3124.387,"endTime":3124.657,"body":"kind"},{"speaker":"Robert","startTime":3124.657,"endTime":3124.747,"body":"of,"},{"speaker":"Robert","startTime":3124.777,"endTime":3124.957,"body":"and"},{"speaker":"Robert","startTime":3124.957,"endTime":3125.347,"body":"that's"},{"speaker":"Robert","startTime":3125.347,"endTime":3125.647,"body":"was"},{"speaker":"Robert","startTime":3125.647,"endTime":3125.707,"body":"a"},{"speaker":"Robert","startTime":3125.707,"endTime":3126.007,"body":"different"},{"speaker":"Robert","startTime":3126.007,"endTime":3126.367,"body":"company."},{"speaker":"Robert","startTime":3126.367,"endTime":3126.637,"body":"But,"},{"speaker":"Robert","startTime":3126.967,"endTime":3127.237,"body":"so"},{"speaker":"Robert","startTime":3127.237,"endTime":3127.378,"body":"I"},{"speaker":"Robert","startTime":3127.378,"endTime":3127.648,"body":"asked"},{"speaker":"Robert","startTime":3127.648,"endTime":3127.768,"body":"my"},{"speaker":"Robert","startTime":3127.773,"endTime":3128.128,"body":"team,"},{"speaker":"Robert","startTime":3128.128,"endTime":3128.218,"body":"I"},{"speaker":"Robert","startTime":3128.218,"endTime":3128.458,"body":"said,"},{"speaker":"Robert","startTime":3128.458,"endTime":3128.728,"body":"Look,"},{"speaker":"Robert","startTime":3128.733,"endTime":3129.028,"body":"here's"},{"speaker":"Robert","startTime":3129.028,"endTime":3129.178,"body":"what"},{"speaker":"Robert","startTime":3129.178,"endTime":3129.268,"body":"I"},{"speaker":"Robert","startTime":3129.273,"endTime":3129.508,"body":"wanna"},{"speaker":"Robert","startTime":3129.508,"endTime":3129.688,"body":"have"},{"speaker":"Robert","startTime":3129.693,"endTime":3130.108,"body":"happen."},{"speaker":"Robert","startTime":3130.618,"endTime":3130.738,"body":"I"},{"speaker":"Robert","startTime":3130.738,"endTime":3131.128,"body":"said,"},{"speaker":"Robert","startTime":3131.188,"endTime":3131.308,"body":"I"},{"speaker":"Robert","startTime":3131.313,"endTime":3131.608,"body":"want"},{"speaker":"Robert","startTime":3131.608,"endTime":3132.418,"body":"everybody"},{"speaker":"Robert","startTime":3132.478,"endTime":3132.658,"body":"to"},{"speaker":"Robert","startTime":3132.658,"endTime":3132.988,"body":"feel"},{"speaker":"Robert","startTime":3132.988,"endTime":3133.688,"body":"delighted."},{"speaker":"Robert","startTime":3133.753,"endTime":3133.983,"body":"when,"},{"speaker":"Robert","startTime":3133.983,"endTime":3134.133,"body":"they"},{"speaker":"Robert","startTime":3134.133,"endTime":3134.553,"body":"call"},{"speaker":"Robert","startTime":3134.553,"endTime":3134.673,"body":"and"},{"speaker":"Robert","startTime":3134.678,"endTime":3134.793,"body":"when"},{"speaker":"Robert","startTime":3134.793,"endTime":3134.883,"body":"they"},{"speaker":"Robert","startTime":3134.883,"endTime":3135.063,"body":"get"},{"speaker":"Robert","startTime":3135.063,"endTime":3135.273,"body":"off"},{"speaker":"Robert","startTime":3135.273,"endTime":3135.363,"body":"the"},{"speaker":"Robert","startTime":3135.363,"endTime":3135.663,"body":"phone,"},{"speaker":"Robert","startTime":3135.663,"endTime":3135.873,"body":"that's"},{"speaker":"Robert","startTime":3135.873,"endTime":3136.023,"body":"all"},{"speaker":"Robert","startTime":3136.023,"endTime":3136.083,"body":"I"},{"speaker":"Robert","startTime":3136.083,"endTime":3136.293,"body":"want."},{"speaker":"Robert","startTime":3136.293,"endTime":3136.503,"body":"That's"},{"speaker":"Robert","startTime":3136.503,"endTime":3136.713,"body":"what"},{"speaker":"Robert","startTime":3136.713,"endTime":3136.773,"body":"I"},{"speaker":"Robert","startTime":3136.773,"endTime":3137.043,"body":"want"},{"speaker":"Robert","startTime":3137.043,"endTime":3137.133,"body":"as"},{"speaker":"Robert","startTime":3137.133,"endTime":3137.193,"body":"a"},{"speaker":"Robert","startTime":3137.193,"endTime":3137.643,"body":"result."},{"speaker":"Robert","startTime":3137.643,"endTime":3137.823,"body":"So"},{"speaker":"Robert","startTime":3137.823,"endTime":3138.003,"body":"you"},{"speaker":"Robert","startTime":3138.003,"endTime":3138.273,"body":"guys"},{"speaker":"Robert","startTime":3138.273,"endTime":3138.453,"body":"go"},{"speaker":"Robert","startTime":3138.453,"endTime":3138.543,"body":"and"},{"speaker":"Robert","startTime":3138.543,"endTime":3138.813,"body":"vent"},{"speaker":"Robert","startTime":3138.813,"endTime":3138.933,"body":"it."},{"speaker":"Robert","startTime":3139.443,"endTime":3139.623,"body":"So"},{"speaker":"Robert","startTime":3139.623,"endTime":3139.803,"body":"they"},{"speaker":"Robert","startTime":3139.803,"endTime":3140.193,"body":"actually"},{"speaker":"Robert","startTime":3140.193,"endTime":3140.373,"body":"went"},{"speaker":"Robert","startTime":3140.373,"endTime":3140.643,"body":"away"},{"speaker":"Robert","startTime":3140.643,"endTime":3140.823,"body":"for"},{"speaker":"Robert","startTime":3140.823,"endTime":3140.853,"body":"a"},{"speaker":"Robert","startTime":3140.853,"endTime":3141.093,"body":"couple"},{"speaker":"Robert","startTime":3141.098,"endTime":3141.453,"body":"weeks"},{"speaker":"Robert","startTime":3141.453,"endTime":3141.753,"body":"and"},{"speaker":"Robert","startTime":3141.753,"endTime":3141.903,"body":"then"},{"speaker":"Robert","startTime":3141.903,"endTime":3142.143,"body":"came"},{"speaker":"Robert","startTime":3142.143,"endTime":3142.473,"body":"back"},{"speaker":"Robert","startTime":3142.478,"endTime":3142.563,"body":"and"},{"speaker":"Robert","startTime":3142.563,"endTime":3142.713,"body":"they"},{"speaker":"Robert","startTime":3142.713,"endTime":3143.073,"body":"said,"},{"speaker":"Robert","startTime":3143.433,"endTime":3143.883,"body":"Robert,"},{"speaker":"Robert","startTime":3143.883,"endTime":3144.183,"body":"Here's"},{"speaker":"Robert","startTime":3144.183,"endTime":3144.303,"body":"our"},{"speaker":"Robert","startTime":3144.303,"endTime":3144.843,"body":"headline."},{"speaker":"Robert","startTime":3145.263,"endTime":3145.413,"body":"And"},{"speaker":"Robert","startTime":3145.418,"endTime":3145.533,"body":"our"},{"speaker":"Robert","startTime":3145.533,"endTime":3145.983,"body":"headline"},{"speaker":"Robert","startTime":3145.983,"endTime":3146.253,"body":"is"},{"speaker":"Robert","startTime":3146.313,"endTime":3146.853,"body":"everybody's"},{"speaker":"Robert","startTime":3146.853,"endTime":3147.513,"body":"smiling."},{"speaker":"Robert","startTime":3147.573,"endTime":3147.813,"body":"That"},{"speaker":"Robert","startTime":3147.813,"endTime":3147.963,"body":"was"},{"speaker":"Robert","startTime":3147.968,"endTime":3148.083,"body":"their"},{"speaker":"Robert","startTime":3148.083,"endTime":3148.533,"body":"headline,"},{"speaker":"Robert","startTime":3148.538,"endTime":3148.833,"body":"right?"},{"speaker":"Robert","startTime":3148.833,"endTime":3149.073,"body":"So"},{"speaker":"Robert","startTime":3149.073,"endTime":3149.283,"body":"cuz"},{"speaker":"Robert","startTime":3149.288,"endTime":3149.343,"body":"they"},{"speaker":"Robert","startTime":3149.343,"endTime":3149.583,"body":"gotta"},{"speaker":"Robert","startTime":3149.588,"endTime":3149.853,"body":"sell"},{"speaker":"Robert","startTime":3149.853,"endTime":3149.913,"body":"it"},{"speaker":"Robert","startTime":3149.913,"endTime":3150.123,"body":"back"},{"speaker":"Robert","startTime":3150.123,"endTime":3150.243,"body":"to"},{"speaker":"Robert","startTime":3150.273,"endTime":3150.393,"body":"me,"},{"speaker":"Robert","startTime":3150.393,"endTime":3150.723,"body":"right?"},{"speaker":"Robert","startTime":3151.083,"endTime":3151.623,"body":"Everybody's"},{"speaker":"Robert","startTime":3151.623,"endTime":3152.163,"body":"smiling"},{"speaker":"Robert","startTime":3152.193,"endTime":3152.343,"body":"and"},{"speaker":"Robert","startTime":3152.343,"endTime":3152.493,"body":"I'm"},{"speaker":"Robert","startTime":3152.493,"endTime":3152.853,"body":"going,"},{"speaker":"Robert","startTime":3152.883,"endTime":3153.033,"body":"Oh,"},{"speaker":"Robert","startTime":3153.033,"endTime":3153.243,"body":"this"},{"speaker":"Robert","startTime":3153.243,"endTime":3153.393,"body":"ought"},{"speaker":"Robert","startTime":3153.393,"endTime":3153.453,"body":"to"},{"speaker":"Robert","startTime":3153.453,"endTime":3153.603,"body":"be"},{"speaker":"Robert","startTime":3153.603,"endTime":3154.203,"body":"interesting."},{"speaker":"Robert","startTime":3154.563,"endTime":3154.833,"body":"And"},{"speaker":"Robert","startTime":3154.833,"endTime":3155.073,"body":"so"},{"speaker":"Robert","startTime":3155.073,"endTime":3155.253,"body":"then"},{"speaker":"Robert","startTime":3155.253,"endTime":3155.343,"body":"they"},{"speaker":"Robert","startTime":3155.343,"endTime":3155.553,"body":"went"},{"speaker":"Robert","startTime":3155.553,"endTime":3155.733,"body":"through"},{"speaker":"Robert","startTime":3155.733,"endTime":3155.913,"body":"this"},{"speaker":"Robert","startTime":3155.913,"endTime":3156.153,"body":"whole"},{"speaker":"Robert","startTime":3156.153,"endTime":3156.783,"body":"program"},{"speaker":"Robert","startTime":3156.783,"endTime":3156.903,"body":"and"},{"speaker":"Robert","startTime":3156.903,"endTime":3157.023,"body":"so"},{"speaker":"Robert","startTime":3157.023,"endTime":3157.143,"body":"I"},{"speaker":"Robert","startTime":3157.143,"endTime":3157.413,"body":"had"},{"speaker":"Robert","startTime":3157.418,"endTime":3157.833,"body":"them"},{"speaker":"Robert","startTime":3158.103,"endTime":3158.373,"body":"like"},{"speaker":"Robert","startTime":3158.373,"endTime":3158.883,"body":"actually"},{"speaker":"Robert","startTime":3158.883,"endTime":3159.273,"body":"build"},{"speaker":"Robert","startTime":3159.273,"endTime":3159.333,"body":"the"},{"speaker":"Robert","startTime":3159.338,"endTime":3160.233,"body":"program"},{"speaker":"Robert","startTime":3160.293,"endTime":3160.413,"body":"to"},{"speaker":"Robert","startTime":3160.413,"endTime":3160.863,"body":"present"},{"speaker":"Robert","startTime":3160.863,"endTime":3161.013,"body":"to"},{"speaker":"Robert","startTime":3161.013,"endTime":3161.523,"body":"me"},{"speaker":"Robert","startTime":3161.913,"endTime":3162.093,"body":"and"},{"speaker":"Robert","startTime":3162.093,"endTime":3162.273,"body":"they"},{"speaker":"Robert","startTime":3162.273,"endTime":3162.633,"body":"built"},{"speaker":"Robert","startTime":3162.633,"endTime":3162.843,"body":"this"},{"speaker":"Robert","startTime":3162.843,"endTime":3163.143,"body":"thing"},{"speaker":"Robert","startTime":3163.143,"endTime":3163.443,"body":"based"},{"speaker":"Robert","startTime":3163.443,"endTime":3163.623,"body":"on"},{"speaker":"Robert","startTime":3163.628,"endTime":3163.713,"body":"the"},{"speaker":"Robert","startTime":3163.713,"endTime":3164.013,"body":"things"},{"speaker":"Robert","startTime":3164.013,"endTime":3164.193,"body":"that"},{"speaker":"Robert","startTime":3164.193,"endTime":3164.493,"body":"they"},{"speaker":"Robert","startTime":3164.498,"endTime":3164.703,"body":"could"},{"speaker":"Robert","startTime":3164.703,"endTime":3165.153,"body":"deliver"},{"speaker":"Robert","startTime":3165.153,"endTime":3165.273,"body":"and"},{"speaker":"Robert","startTime":3165.273,"endTime":3165.603,"body":"things."},{"speaker":"Robert","startTime":3165.608,"endTime":3165.693,"body":"And"},{"speaker":"Robert","startTime":3165.693,"endTime":3165.813,"body":"I"},{"speaker":"Robert","startTime":3165.813,"endTime":3166.113,"body":"said"},{"speaker":"Robert","startTime":3166.233,"endTime":3166.348,"body":"they"},{"speaker":"Robert","startTime":3166.348,"endTime":3166.588,"body":"said,"},{"speaker":"Robert","startTime":3166.588,"endTime":3166.888,"body":"Look,"},{"speaker":"Robert","startTime":3166.893,"endTime":3167.008,"body":"we"},{"speaker":"Robert","startTime":3167.008,"endTime":3167.248,"body":"know"},{"speaker":"Robert","startTime":3167.248,"endTime":3167.548,"body":"that"},{"speaker":"Robert","startTime":3167.553,"endTime":3167.848,"body":"these"},{"speaker":"Robert","startTime":3167.998,"endTime":3168.208,"body":"three"},{"speaker":"Robert","startTime":3168.208,"endTime":3168.478,"body":"got"},{"speaker":"Robert","startTime":3168.478,"endTime":3168.838,"body":"people"},{"speaker":"Robert","startTime":3168.838,"endTime":3168.898,"body":"are"},{"speaker":"Robert","startTime":3168.898,"endTime":3169.168,"body":"out"},{"speaker":"Robert","startTime":3169.173,"endTime":3169.258,"body":"at"},{"speaker":"Robert","startTime":3169.258,"endTime":3169.678,"body":"lunch"},{"speaker":"Robert","startTime":3169.678,"endTime":3169.798,"body":"and"},{"speaker":"Robert","startTime":3169.798,"endTime":3170.098,"body":"stuff,"},{"speaker":"Robert","startTime":3170.098,"endTime":3170.218,"body":"so"},{"speaker":"Robert","startTime":3170.218,"endTime":3170.368,"body":"how"},{"speaker":"Robert","startTime":3170.368,"endTime":3170.458,"body":"are"},{"speaker":"Robert","startTime":3170.458,"endTime":3170.548,"body":"the"},{"speaker":"Robert","startTime":3170.548,"endTime":3170.878,"body":"phones"},{"speaker":"Robert","startTime":3170.878,"endTime":3171.028,"body":"gonna"},{"speaker":"Robert","startTime":3171.028,"endTime":3171.118,"body":"be"},{"speaker":"Robert","startTime":3171.118,"endTime":3171.568,"body":"managed"},{"speaker":"Robert","startTime":3171.568,"endTime":3171.778,"body":"that"},{"speaker":"Robert","startTime":3171.783,"endTime":3172.198,"body":"way?"},{"speaker":"Robert","startTime":3172.468,"endTime":3172.618,"body":"And"},{"speaker":"Robert","startTime":3172.618,"endTime":3172.738,"body":"they"},{"speaker":"Robert","startTime":3172.738,"endTime":3172.948,"body":"went"},{"speaker":"Robert","startTime":3172.948,"endTime":3173.218,"body":"through"},{"speaker":"Robert","startTime":3173.248,"endTime":3173.818,"body":"every"},{"speaker":"Robert","startTime":3173.818,"endTime":3174.268,"body":"little"},{"speaker":"Robert","startTime":3174.268,"endTime":3174.808,"body":"facet"},{"speaker":"Robert","startTime":3174.808,"endTime":3174.898,"body":"of"},{"speaker":"Robert","startTime":3174.898,"endTime":3175.108,"body":"what's"},{"speaker":"Robert","startTime":3175.113,"endTime":3175.318,"body":"gonna"},{"speaker":"Robert","startTime":3175.318,"endTime":3175.678,"body":"happen."},{"speaker":"Robert","startTime":3175.678,"endTime":3175.798,"body":"And"},{"speaker":"Robert","startTime":3175.798,"endTime":3175.978,"body":"then"},{"speaker":"Robert","startTime":3175.978,"endTime":3176.338,"body":"finally"},{"speaker":"Robert","startTime":3176.338,"endTime":3176.398,"body":"at"},{"speaker":"Robert","startTime":3176.403,"endTime":3176.458,"body":"the"},{"speaker":"Robert","startTime":3176.458,"endTime":3176.638,"body":"end"},{"speaker":"Robert","startTime":3176.638,"endTime":3176.758,"body":"they"},{"speaker":"Robert","startTime":3176.758,"endTime":3176.998,"body":"said,"},{"speaker":"Robert","startTime":3177.238,"endTime":3177.478,"body":"And"},{"speaker":"Robert","startTime":3177.483,"endTime":3177.598,"body":"we"},{"speaker":"Robert","startTime":3177.598,"endTime":3177.958,"body":"probably"},{"speaker":"Robert","startTime":3177.958,"endTime":3178.198,"body":"need"},{"speaker":"Robert","startTime":3178.198,"endTime":3178.258,"body":"a"},{"speaker":"Robert","startTime":3178.258,"endTime":3178.408,"body":"new"},{"speaker":"Robert","startTime":3178.408,"endTime":3178.708,"body":"phone"},{"speaker":"Robert","startTime":3178.708,"endTime":3179.218,"body":"system"},{"speaker":"Robert","startTime":3179.308,"endTime":3179.518,"body":"in"},{"speaker":"Robert","startTime":3179.523,"endTime":3179.818,"body":"order"},{"speaker":"Robert","startTime":3179.818,"endTime":3179.998,"body":"to"},{"speaker":"Robert","startTime":3179.998,"endTime":3180.148,"body":"be"},{"speaker":"Robert","startTime":3180.153,"endTime":3180.358,"body":"able"},{"speaker":"Robert","startTime":3180.454,"endTime":3180.664,"body":"to,"},{"speaker":"Robert","startTime":3180.664,"endTime":3180.814,"body":"do"},{"speaker":"Robert","startTime":3180.814,"endTime":3181.114,"body":"this."},{"speaker":"Robert","startTime":3181.119,"endTime":3181.264,"body":"I"},{"speaker":"Robert","startTime":3181.264,"endTime":3181.534,"body":"said,"},{"speaker":"Robert","startTime":3181.539,"endTime":3181.924,"body":"Great,"},{"speaker":"Robert","startTime":3181.954,"endTime":3182.164,"body":"let's"},{"speaker":"Robert","startTime":3182.164,"endTime":3182.374,"body":"do"},{"speaker":"Robert","startTime":3182.374,"endTime":3182.524,"body":"it."},{"speaker":"Robert","startTime":3182.524,"endTime":3182.704,"body":"But"},{"speaker":"Robert","startTime":3182.709,"endTime":3182.854,"body":"the"},{"speaker":"Robert","startTime":3182.854,"endTime":3183.274,"body":"point"},{"speaker":"Robert","startTime":3183.72,"endTime":3183.934,"body":"was,"},{"speaker":"Robert","startTime":3183.934,"endTime":3184.324,"body":"that"},{"speaker":"Robert","startTime":3184.654,"endTime":3184.924,"body":"when"},{"speaker":"Robert","startTime":3184.924,"endTime":3185.134,"body":"we"},{"speaker":"Robert","startTime":3185.134,"endTime":3185.824,"body":"implemented"},{"speaker":"Robert","startTime":3185.824,"endTime":3186.214,"body":"that,"},{"speaker":"Robert","startTime":3186.214,"endTime":3186.514,"body":"they"},{"speaker":"Robert","startTime":3186.514,"endTime":3186.784,"body":"did"},{"speaker":"Robert","startTime":3186.784,"endTime":3186.904,"body":"it"},{"speaker":"Robert","startTime":3186.904,"endTime":3186.964,"body":"a"},{"speaker":"Robert","startTime":3186.964,"endTime":3187.204,"body":"hundred"},{"speaker":"Robert","startTime":3187.204,"endTime":3187.504,"body":"percent"},{"speaker":"Robert","startTime":3187.504,"endTime":3187.564,"body":"of"},{"speaker":"Robert","startTime":3187.564,"endTime":3187.684,"body":"the"},{"speaker":"Robert","startTime":3187.684,"endTime":3187.954,"body":"time."},{"speaker":"Robert","startTime":3188.359,"endTime":3188.569,"body":"They"},{"speaker":"Robert","startTime":3188.569,"endTime":3188.869,"body":"did"},{"speaker":"Robert","startTime":3188.899,"endTime":3189.229,"body":"because"},{"speaker":"Robert","startTime":3189.229,"endTime":3189.319,"body":"it"},{"speaker":"Robert","startTime":3189.319,"endTime":3189.529,"body":"was"},{"speaker":"Robert","startTime":3189.529,"endTime":3189.889,"body":"their"},{"speaker":"Robert","startTime":3189.889,"endTime":3190.589,"body":"program,"},{"speaker":"Robert","startTime":3190.644,"endTime":3190.824,"body":"but"},{"speaker":"Robert","startTime":3190.824,"endTime":3190.914,"body":"it"},{"speaker":"Robert","startTime":3190.914,"endTime":3191.934,"body":"satisfied"},{"speaker":"Robert","startTime":3191.934,"endTime":3192.024,"body":"the"},{"speaker":"Robert","startTime":3192.024,"endTime":3192.834,"body":"strategies"},{"speaker":"Robert","startTime":3192.834,"endTime":3192.954,"body":"that"},{"speaker":"Robert","startTime":3192.954,"endTime":3193.194,"body":"we"},{"speaker":"Robert","startTime":3193.194,"endTime":3193.674,"body":"wanted"},{"speaker":"Robert","startTime":3193.974,"endTime":3194.244,"body":"as"},{"speaker":"Robert","startTime":3194.244,"endTime":3194.364,"body":"the"},{"speaker":"Robert","startTime":3194.364,"endTime":3194.754,"body":"owners"},{"speaker":"Robert","startTime":3194.754,"endTime":3194.844,"body":"of"},{"speaker":"Robert","startTime":3194.844,"endTime":3194.904,"body":"the"},{"speaker":"Robert","startTime":3194.904,"endTime":3195.624,"body":"business"},{"speaker":"Robert","startTime":3195.629,"endTime":3195.954,"body":"by"},{"speaker":"Robert","startTime":3195.954,"endTime":3196.494,"body":"allowing"},{"speaker":"Robert","startTime":3196.494,"endTime":3196.794,"body":"them"},{"speaker":"Robert","startTime":3196.799,"endTime":3196.884,"body":"to"},{"speaker":"Robert","startTime":3196.884,"endTime":3197.004,"body":"be"},{"speaker":"Robert","startTime":3197.004,"endTime":3197.244,"body":"able"},{"speaker":"Robert","startTime":3197.244,"endTime":3197.394,"body":"to"},{"speaker":"Robert","startTime":3197.399,"endTime":3197.844,"body":"invent"},{"speaker":"Robert","startTime":3197.844,"endTime":3198.084,"body":"in."},{"speaker":"Robert","startTime":3198.084,"endTime":3198.384,"body":"So"},{"speaker":"Robert","startTime":3198.384,"endTime":3198.474,"body":"I"},{"speaker":"Robert","startTime":3198.479,"endTime":3198.624,"body":"don't"},{"speaker":"Robert","startTime":3198.624,"endTime":3198.774,"body":"know"},{"speaker":"Robert","startTime":3198.774,"endTime":3198.864,"body":"if"},{"speaker":"Robert","startTime":3198.864,"endTime":3198.984,"body":"that"},{"speaker":"Robert","startTime":3198.984,"endTime":3199.344,"body":"helps"},{"speaker":"Robert","startTime":3199.344,"endTime":3199.434,"body":"at"},{"speaker":"Robert","startTime":3199.439,"endTime":3199.554,"body":"all."},{"speaker":"Evan Hoffman","startTime":3199.693,"endTime":3199.903,"body":"It's"},{"speaker":"Evan Hoffman","startTime":3199.903,"endTime":3200.353,"body":"huge,"},{"speaker":"Evan Hoffman","startTime":3200.443,"endTime":3200.743,"body":"right?"},{"speaker":"Evan Hoffman","startTime":3200.893,"endTime":3201.013,"body":"Yeah,"},{"speaker":"Evan Hoffman","startTime":3201.013,"endTime":3201.223,"body":"it's"},{"speaker":"Evan Hoffman","startTime":3201.223,"endTime":3201.643,"body":"absolutely"},{"speaker":"Evan Hoffman","startTime":3201.648,"endTime":3201.943,"body":"huge."},{"speaker":"Evan Hoffman","startTime":3201.943,"endTime":3202.093,"body":"And"},{"speaker":"Evan Hoffman","startTime":3202.153,"endTime":3202.393,"body":"again,"},{"speaker":"Evan Hoffman","startTime":3202.398,"endTime":3202.483,"body":"it"},{"speaker":"Evan Hoffman","startTime":3202.483,"endTime":3202.693,"body":"ties"},{"speaker":"Evan Hoffman","startTime":3202.693,"endTime":3202.933,"body":"back"},{"speaker":"Evan Hoffman","startTime":3202.933,"endTime":3203.083,"body":"into"},{"speaker":"Evan Hoffman","startTime":3203.083,"endTime":3203.263,"body":"that"},{"speaker":"Evan Hoffman","startTime":3203.263,"endTime":3203.683,"body":"ownership"},{"speaker":"Evan Hoffman","startTime":3203.683,"endTime":3203.993,"body":"piece."},{"speaker":"Evan Hoffman","startTime":3204.144,"endTime":3204.634,"body":"It's"},{"speaker":"Evan Hoffman","startTime":3204.754,"endTime":3205.084,"body":"funny,"},{"speaker":"Evan Hoffman","startTime":3205.084,"endTime":3205.324,"body":"like"},{"speaker":"Evan Hoffman","startTime":3205.607,"endTime":3205.697,"body":"the"},{"speaker":"Evan Hoffman","startTime":3205.697,"endTime":3206.027,"body":"company"},{"speaker":"Evan Hoffman","startTime":3206.027,"endTime":3206.117,"body":"we"},{"speaker":"Evan Hoffman","startTime":3206.117,"endTime":3206.267,"body":"used"},{"speaker":"Evan Hoffman","startTime":3206.267,"endTime":3206.327,"body":"to"},{"speaker":"Evan Hoffman","startTime":3206.327,"endTime":3206.477,"body":"work"},{"speaker":"Evan Hoffman","startTime":3206.477,"endTime":3206.747,"body":"for,"},{"speaker":"Evan Hoffman","startTime":3206.747,"endTime":3206.987,"body":"best"},{"speaker":"Evan Hoffman","startTime":3206.987,"endTime":3207.227,"body":"version"},{"speaker":"Evan Hoffman","startTime":3207.227,"endTime":3207.587,"body":"media,"},{"speaker":"Evan Hoffman","startTime":3208.097,"endTime":3208.307,"body":"Three"},{"speaker":"Evan Hoffman","startTime":3208.307,"endTime":3208.577,"body":"things"},{"speaker":"Evan Hoffman","startTime":3208.577,"endTime":3208.637,"body":"he"},{"speaker":"Evan Hoffman","startTime":3208.637,"endTime":3208.727,"body":"had"},{"speaker":"Evan Hoffman","startTime":3208.732,"endTime":3208.787,"body":"to"},{"speaker":"Evan Hoffman","startTime":3208.787,"endTime":3208.907,"body":"do"},{"speaker":"Evan Hoffman","startTime":3208.912,"endTime":3209.117,"body":"every"},{"speaker":"Evan Hoffman","startTime":3209.117,"endTime":3209.297,"body":"day,"},{"speaker":"Evan Hoffman","startTime":3209.297,"endTime":3209.717,"body":"where"},{"speaker":"Evan Hoffman","startTime":3210.257,"endTime":3210.347,"body":"I"},{"speaker":"Evan Hoffman","startTime":3210.347,"endTime":3210.527,"body":"bet"},{"speaker":"Evan Hoffman","startTime":3210.527,"endTime":3210.647,"body":"you"},{"speaker":"Evan Hoffman","startTime":3210.647,"endTime":3210.947,"body":"all"},{"speaker":"Evan Hoffman","startTime":3210.947,"endTime":3211.187,"body":"could"},{"speaker":"Evan Hoffman","startTime":3211.337,"endTime":3211.577,"body":"name"},{"speaker":"Evan Hoffman","startTime":3211.582,"endTime":3211.697,"body":"him"},{"speaker":"Evan Hoffman","startTime":3211.697,"endTime":3211.967,"body":"off,"},{"speaker":"Evan Hoffman","startTime":3211.967,"endTime":3212.267,"body":"but"},{"speaker":"Ryan","startTime":3212.627,"endTime":3212.837,"body":"get"},{"speaker":"Ryan","startTime":3212.837,"endTime":3212.957,"body":"your"},{"speaker":"Ryan","startTime":3212.962,"endTime":3213.197,"body":"head"},{"speaker":"Ryan","startTime":3213.197,"endTime":3213.527,"body":"right,"},{"speaker":"Ryan","startTime":3213.527,"endTime":3213.737,"body":"get"},{"speaker":"Ryan","startTime":3214.177,"endTime":3214.737,"body":"yours."},{"speaker":"Robert","startTime":3216.265,"endTime":3216.475,"body":"Cause"},{"speaker":"Robert","startTime":3216.475,"endTime":3216.595,"body":"I"},{"speaker":"Robert","startTime":3216.6,"endTime":3216.805,"body":"didn't"},{"speaker":"Robert","startTime":3216.805,"endTime":3216.895,"body":"like"},{"speaker":"Evan Hoffman","startTime":3217.615,"endTime":3217.825,"body":"That's"},{"speaker":"Evan Hoffman","startTime":3217.83,"endTime":3218.035,"body":"alright."},{"speaker":"Ryan","startTime":3218.515,"endTime":3218.815,"body":"Guard"},{"speaker":"Ryan","startTime":3218.815,"endTime":3218.905,"body":"the"},{"speaker":"Ryan","startTime":3218.905,"endTime":3219.415,"body":"culture"},{"speaker":"Ryan","startTime":3219.42,"endTime":3219.505,"body":"And"},{"speaker":"Ryan","startTime":3219.505,"endTime":3219.745,"body":"then"},{"speaker":"Ryan","startTime":3219.926,"endTime":3220.166,"body":"was"},{"speaker":"Ryan","startTime":3220.166,"endTime":3220.316,"body":"get"},{"speaker":"Ryan","startTime":3220.316,"endTime":3220.466,"body":"your"},{"speaker":"Ryan","startTime":3220.466,"endTime":3220.706,"body":"three"},{"speaker":"Ryan","startTime":3220.706,"endTime":3221.276,"body":"Ss."},{"speaker":"Ryan","startTime":3221.366,"endTime":3221.666,"body":"Yeah."},{"speaker":"Evan Hoffman","startTime":3222.116,"endTime":3222.326,"body":"Yeah."},{"speaker":"Evan Hoffman","startTime":3222.506,"endTime":3222.656,"body":"Right."},{"speaker":"Evan Hoffman","startTime":3222.656,"endTime":3223.076,"body":"So,"},{"speaker":"Evan Hoffman","startTime":3223.196,"endTime":3223.376,"body":"and"},{"speaker":"Evan Hoffman","startTime":3223.376,"endTime":3223.496,"body":"it's"},{"speaker":"Evan Hoffman","startTime":3223.496,"endTime":3223.736,"body":"funny"},{"speaker":"Evan Hoffman","startTime":3223.736,"endTime":3223.886,"body":"cuz"},{"speaker":"Evan Hoffman","startTime":3223.886,"endTime":3223.946,"body":"I"},{"speaker":"Evan Hoffman","startTime":3223.946,"endTime":3224.066,"body":"was"},{"speaker":"Evan Hoffman","startTime":3224.066,"endTime":3224.246,"body":"having"},{"speaker":"Evan Hoffman","startTime":3224.246,"endTime":3224.306,"body":"a"},{"speaker":"Evan Hoffman","startTime":3224.306,"endTime":3224.756,"body":"conversation"},{"speaker":"Evan Hoffman","startTime":3224.756,"endTime":3224.846,"body":"with"},{"speaker":"Evan Hoffman","startTime":3224.846,"endTime":3224.906,"body":"a"},{"speaker":"Evan Hoffman","startTime":3224.906,"endTime":3225.116,"body":"friend"},{"speaker":"Evan Hoffman","startTime":3225.121,"endTime":3225.236,"body":"this"},{"speaker":"Evan Hoffman","startTime":3225.236,"endTime":3225.476,"body":"week"},{"speaker":"Evan Hoffman","startTime":3225.476,"endTime":3225.806,"body":"around"},{"speaker":"Evan Hoffman","startTime":3225.806,"endTime":3226.016,"body":"like,"},{"speaker":"Evan Hoffman","startTime":3226.436,"endTime":3226.646,"body":"well,"},{"speaker":"Evan Hoffman","startTime":3226.646,"endTime":3226.946,"body":"what"},{"speaker":"Evan Hoffman","startTime":3226.951,"endTime":3227.036,"body":"is"},{"speaker":"Evan Hoffman","startTime":3227.036,"endTime":3227.156,"body":"the"},{"speaker":"Evan Hoffman","startTime":3227.161,"endTime":3227.426,"body":"core"},{"speaker":"Evan Hoffman","startTime":3227.426,"endTime":3227.996,"body":"concept"},{"speaker":"Evan Hoffman","startTime":3227.996,"endTime":3228.356,"body":"behind"},{"speaker":"Evan Hoffman","startTime":3228.356,"endTime":3228.566,"body":"those"},{"speaker":"Evan Hoffman","startTime":3228.566,"endTime":3228.746,"body":"three"},{"speaker":"Evan Hoffman","startTime":3228.746,"endTime":3229.196,"body":"things?"},{"speaker":"Evan Hoffman","startTime":3229.305,"endTime":3229.665,"body":"Guard"},{"speaker":"Evan Hoffman","startTime":3229.665,"endTime":3229.815,"body":"what"},{"speaker":"Evan Hoffman","startTime":3229.82,"endTime":3229.905,"body":"it"},{"speaker":"Evan Hoffman","startTime":3229.905,"endTime":3230.025,"body":"is"},{"speaker":"Evan Hoffman","startTime":3230.025,"endTime":3230.145,"body":"that"},{"speaker":"Evan Hoffman","startTime":3230.145,"endTime":3230.505,"body":"matters"},{"speaker":"Evan Hoffman","startTime":3230.505,"endTime":3230.625,"body":"to"},{"speaker":"Evan Hoffman","startTime":3230.625,"endTime":3230.835,"body":"you."},{"speaker":"Evan Hoffman","startTime":3230.865,"endTime":3231.105,"body":"Guard"},{"speaker":"Evan Hoffman","startTime":3231.11,"endTime":3231.225,"body":"your"},{"speaker":"Evan Hoffman","startTime":3231.225,"endTime":3231.975,"body":"values,"},{"speaker":"Evan Hoffman","startTime":3232.575,"endTime":3232.875,"body":"right?"},{"speaker":"Evan Hoffman","startTime":3232.88,"endTime":3233.055,"body":"What"},{"speaker":"Evan Hoffman","startTime":3233.06,"endTime":3233.115,"body":"are"},{"speaker":"Evan Hoffman","startTime":3233.115,"endTime":3233.205,"body":"the"},{"speaker":"Evan Hoffman","startTime":3233.21,"endTime":3233.385,"body":"core"},{"speaker":"Evan Hoffman","startTime":3233.385,"endTime":3233.715,"body":"values"},{"speaker":"Evan Hoffman","startTime":3233.715,"endTime":3233.835,"body":"of"},{"speaker":"Evan Hoffman","startTime":3233.835,"endTime":3233.925,"body":"your"},{"speaker":"Evan Hoffman","startTime":3233.925,"endTime":3234.255,"body":"business?"},{"speaker":"Evan Hoffman","startTime":3234.255,"endTime":3234.345,"body":"Do"},{"speaker":"Evan Hoffman","startTime":3234.345,"endTime":3234.465,"body":"you"},{"speaker":"Evan Hoffman","startTime":3234.47,"endTime":3234.675,"body":"have"},{"speaker":"Evan Hoffman","startTime":3234.675,"endTime":3234.885,"body":"those"},{"speaker":"Evan Hoffman","startTime":3234.89,"endTime":3235.155,"body":"written"},{"speaker":"Evan Hoffman","startTime":3235.155,"endTime":3235.425,"body":"down?"},{"speaker":"Evan Hoffman","startTime":3235.695,"endTime":3235.845,"body":"You"},{"speaker":"Evan Hoffman","startTime":3235.845,"endTime":3236.055,"body":"need"},{"speaker":"Evan Hoffman","startTime":3236.055,"endTime":3236.115,"body":"to"},{"speaker":"Evan Hoffman","startTime":3236.115,"endTime":3236.565,"body":"protect"},{"speaker":"Evan Hoffman","startTime":3236.565,"endTime":3236.895,"body":"those"},{"speaker":"Evan Hoffman","startTime":3236.895,"endTime":3237.105,"body":"with"},{"speaker":"Evan Hoffman","startTime":3237.11,"endTime":3237.475,"body":"everything"},{"speaker":"Evan Hoffman","startTime":3237.475,"endTime":3237.595,"body":"that"},{"speaker":"Evan Hoffman","startTime":3237.595,"endTime":3237.795,"body":"you've"},{"speaker":"Evan Hoffman","startTime":3237.795,"endTime":3237.915,"body":"got."},{"speaker":"Evan Hoffman","startTime":3238.311,"endTime":3238.491,"body":"Get"},{"speaker":"Evan Hoffman","startTime":3238.496,"endTime":3238.611,"body":"your"},{"speaker":"Evan Hoffman","startTime":3238.611,"endTime":3238.761,"body":"head"},{"speaker":"Evan Hoffman","startTime":3238.761,"endTime":3239.001,"body":"right."},{"speaker":"Evan Hoffman","startTime":3239.181,"endTime":3239.361,"body":"What"},{"speaker":"Evan Hoffman","startTime":3239.361,"endTime":3239.481,"body":"is"},{"speaker":"Evan Hoffman","startTime":3239.481,"endTime":3239.571,"body":"it"},{"speaker":"Evan Hoffman","startTime":3239.571,"endTime":3239.661,"body":"you"},{"speaker":"Evan Hoffman","startTime":3239.661,"endTime":3239.901,"body":"gotta"},{"speaker":"Evan Hoffman","startTime":3239.901,"endTime":3240.081,"body":"do"},{"speaker":"Evan Hoffman","startTime":3240.081,"endTime":3240.201,"body":"to"},{"speaker":"Evan Hoffman","startTime":3240.201,"endTime":3240.351,"body":"get"},{"speaker":"Evan Hoffman","startTime":3240.351,"endTime":3240.441,"body":"your"},{"speaker":"Evan Hoffman","startTime":3240.441,"endTime":3240.651,"body":"head"},{"speaker":"Evan Hoffman","startTime":3240.651,"endTime":3240.741,"body":"in"},{"speaker":"Evan Hoffman","startTime":3240.741,"endTime":3240.801,"body":"the"},{"speaker":"Evan Hoffman","startTime":3240.801,"endTime":3241.011,"body":"right"},{"speaker":"Evan Hoffman","startTime":3241.011,"endTime":3241.371,"body":"space"},{"speaker":"Evan Hoffman","startTime":3241.371,"endTime":3241.491,"body":"that"},{"speaker":"Evan Hoffman","startTime":3241.491,"endTime":3241.581,"body":"you"},{"speaker":"Evan Hoffman","startTime":3241.581,"endTime":3241.911,"body":"can"},{"speaker":"Evan Hoffman","startTime":3242.121,"endTime":3242.451,"body":"then"},{"speaker":"Evan Hoffman","startTime":3242.451,"endTime":3242.841,"body":"proceed"},{"speaker":"Evan Hoffman","startTime":3242.841,"endTime":3242.901,"body":"to?"},{"speaker":"Evan Hoffman","startTime":3242.901,"endTime":3242.991,"body":"The"},{"speaker":"Evan Hoffman","startTime":3242.991,"endTime":3243.201,"body":"next"},{"speaker":"Evan Hoffman","startTime":3243.201,"endTime":3243.411,"body":"thing"},{"speaker":"Evan Hoffman","startTime":3243.411,"endTime":3243.591,"body":"which"},{"speaker":"Evan Hoffman","startTime":3243.591,"endTime":3243.741,"body":"is"},{"speaker":"Evan Hoffman","startTime":3244.041,"endTime":3244.251,"body":"in"},{"speaker":"Evan Hoffman","startTime":3244.251,"endTime":3244.431,"body":"that"},{"speaker":"Evan Hoffman","startTime":3244.431,"endTime":3244.791,"body":"business"},{"speaker":"Evan Hoffman","startTime":3244.796,"endTime":3244.881,"body":"is"},{"speaker":"Evan Hoffman","startTime":3244.881,"endTime":3245.031,"body":"get"},{"speaker":"Evan Hoffman","startTime":3245.031,"endTime":3245.121,"body":"your"},{"speaker":"Evan Hoffman","startTime":3245.126,"endTime":3245.331,"body":"three"},{"speaker":"Evan Hoffman","startTime":3245.331,"endTime":3245.691,"body":"Ss."},{"speaker":"Evan Hoffman","startTime":3245.901,"endTime":3246.021,"body":"At"},{"speaker":"Evan Hoffman","startTime":3246.021,"endTime":3246.081,"body":"the"},{"speaker":"Evan Hoffman","startTime":3246.086,"endTime":3246.171,"body":"end"},{"speaker":"Evan Hoffman","startTime":3246.171,"endTime":3246.231,"body":"of"},{"speaker":"Evan Hoffman","startTime":3246.231,"endTime":3246.291,"body":"the"},{"speaker":"Evan Hoffman","startTime":3246.296,"endTime":3246.441,"body":"day,"},{"speaker":"Evan Hoffman","startTime":3246.441,"endTime":3246.621,"body":"what"},{"speaker":"Evan Hoffman","startTime":3246.626,"endTime":3246.711,"body":"is"},{"speaker":"Evan Hoffman","startTime":3246.711,"endTime":3246.891,"body":"it?"},{"speaker":"Evan Hoffman","startTime":3247.101,"endTime":3247.401,"body":"Do"},{"speaker":"Evan Hoffman","startTime":3247.401,"endTime":3247.611,"body":"your"},{"speaker":"Evan Hoffman","startTime":3247.611,"endTime":3247.881,"body":"most"},{"speaker":"Evan Hoffman","startTime":3247.881,"endTime":3248.271,"body":"important"},{"speaker":"Evan Hoffman","startTime":3248.276,"endTime":3248.451,"body":"thing"},{"speaker":"Evan Hoffman","startTime":3248.456,"endTime":3248.571,"body":"that"},{"speaker":"Evan Hoffman","startTime":3248.571,"endTime":3248.661,"body":"you"},{"speaker":"Evan Hoffman","startTime":3248.666,"endTime":3248.841,"body":"need"},{"speaker":"Evan Hoffman","startTime":3248.841,"endTime":3248.931,"body":"to"},{"speaker":"Evan Hoffman","startTime":3248.931,"endTime":3249.051,"body":"do"},{"speaker":"Evan Hoffman","startTime":3249.051,"endTime":3249.201,"body":"on"},{"speaker":"Evan Hoffman","startTime":3249.206,"endTime":3249.261,"body":"a"},{"speaker":"Evan Hoffman","startTime":3249.261,"endTime":3249.501,"body":"daily"},{"speaker":"Evan Hoffman","startTime":3249.501,"endTime":3249.891,"body":"basis."},{"speaker":"Evan Hoffman","startTime":3250.057,"endTime":3250.267,"body":"That's"},{"speaker":"Evan Hoffman","startTime":3250.267,"endTime":3250.447,"body":"it."},{"speaker":"Evan Hoffman","startTime":3250.579,"endTime":3250.929,"body":"If"},{"speaker":"Evan Hoffman","startTime":3250.934,"endTime":3250.999,"body":"you"},{"speaker":"Evan Hoffman","startTime":3250.999,"endTime":3251.089,"body":"can"},{"speaker":"Evan Hoffman","startTime":3251.089,"endTime":3251.209,"body":"do"},{"speaker":"Evan Hoffman","startTime":3251.214,"endTime":3251.419,"body":"those"},{"speaker":"Evan Hoffman","startTime":3251.419,"endTime":3251.569,"body":"three"},{"speaker":"Evan Hoffman","startTime":3251.574,"endTime":3251.869,"body":"things"},{"speaker":"Evan Hoffman","startTime":3251.869,"endTime":3251.959,"body":"on"},{"speaker":"Evan Hoffman","startTime":3251.964,"endTime":3252.019,"body":"a"},{"speaker":"Evan Hoffman","startTime":3252.019,"endTime":3252.259,"body":"daily"},{"speaker":"Evan Hoffman","startTime":3252.259,"endTime":3252.589,"body":"basis,"},{"speaker":"Evan Hoffman","startTime":3252.589,"endTime":3252.739,"body":"you're"},{"speaker":"Evan Hoffman","startTime":3252.744,"endTime":3253.159,"body":"probably"},{"speaker":"Evan Hoffman","startTime":3253.159,"endTime":3253.369,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":3253.369,"endTime":3253.879,"body":"succeed"},{"speaker":"Evan Hoffman","startTime":3253.909,"endTime":3253.999,"body":"at"},{"speaker":"Evan Hoffman","startTime":3253.999,"endTime":3254.089,"body":"an"},{"speaker":"Evan Hoffman","startTime":3254.089,"endTime":3254.479,"body":"extremely"},{"speaker":"Evan Hoffman","startTime":3254.509,"endTime":3254.659,"body":"high"},{"speaker":"Evan Hoffman","startTime":3254.659,"endTime":3255.019,"body":"level."},{"speaker":"Evan Hoffman","startTime":3255.289,"endTime":3255.439,"body":"When"},{"speaker":"Evan Hoffman","startTime":3255.439,"endTime":3255.529,"body":"we"},{"speaker":"Evan Hoffman","startTime":3255.529,"endTime":3255.709,"body":"look"},{"speaker":"Evan Hoffman","startTime":3255.709,"endTime":3255.769,"body":"at"},{"speaker":"Evan Hoffman","startTime":3255.769,"endTime":3255.889,"body":"our"},{"speaker":"Evan Hoffman","startTime":3255.889,"endTime":3256.639,"body":"CSRs,"},{"speaker":"Evan Hoffman","startTime":3256.781,"endTime":3256.901,"body":"the"},{"speaker":"Evan Hoffman","startTime":3256.901,"endTime":3257.171,"body":"get"},{"speaker":"Evan Hoffman","startTime":3257.171,"endTime":3257.291,"body":"your"},{"speaker":"Evan Hoffman","startTime":3257.291,"endTime":3257.501,"body":"three"},{"speaker":"Evan Hoffman","startTime":3257.501,"endTime":3257.831,"body":"yeses"},{"speaker":"Evan Hoffman","startTime":3257.831,"endTime":3258.071,"body":"part,"},{"speaker":"Evan Hoffman","startTime":3258.071,"endTime":3258.191,"body":"the"},{"speaker":"Evan Hoffman","startTime":3258.191,"endTime":3258.401,"body":"do"},{"speaker":"Evan Hoffman","startTime":3258.401,"endTime":3258.611,"body":"what"},{"speaker":"Evan Hoffman","startTime":3258.611,"endTime":3258.701,"body":"it"},{"speaker":"Evan Hoffman","startTime":3258.701,"endTime":3258.881,"body":"is"},{"speaker":"Evan Hoffman","startTime":3258.881,"endTime":3259.001,"body":"that"},{"speaker":"Evan Hoffman","startTime":3259.001,"endTime":3259.151,"body":"is"},{"speaker":"Evan Hoffman","startTime":3259.151,"endTime":3259.571,"body":"extremely"},{"speaker":"Evan Hoffman","startTime":3259.571,"endTime":3259.931,"body":"important"},{"speaker":"Evan Hoffman","startTime":3259.931,"endTime":3260.051,"body":"to"},{"speaker":"Evan Hoffman","startTime":3260.051,"endTime":3260.261,"body":"you,"},{"speaker":"Evan Hoffman","startTime":3260.266,"endTime":3260.381,"body":"I"},{"speaker":"Evan Hoffman","startTime":3260.381,"endTime":3260.591,"body":"think,"},{"speaker":"Evan Hoffman","startTime":3260.591,"endTime":3260.651,"body":"of"},{"speaker":"Evan Hoffman","startTime":3260.651,"endTime":3260.771,"body":"the"},{"speaker":"Evan Hoffman","startTime":3260.771,"endTime":3261.341,"body":"KPIs."},{"speaker":"Evan Hoffman","startTime":3261.485,"endTime":3261.935,"body":"So"},{"speaker":"Evan Hoffman","startTime":3262.025,"endTime":3262.235,"body":"when"},{"speaker":"Evan Hoffman","startTime":3262.235,"endTime":3262.385,"body":"you"},{"speaker":"Evan Hoffman","startTime":3262.385,"endTime":3262.475,"body":"are"},{"speaker":"Evan Hoffman","startTime":3262.48,"endTime":3262.835,"body":"looking"},{"speaker":"Evan Hoffman","startTime":3263.102,"endTime":3263.255,"body":"at,"},{"speaker":"Evan Hoffman","startTime":3263.255,"endTime":3263.495,"body":"your"},{"speaker":"Evan Hoffman","startTime":3263.495,"endTime":3263.975,"body":"team,"},{"speaker":"Evan Hoffman","startTime":3264.395,"endTime":3264.695,"body":"what"},{"speaker":"Evan Hoffman","startTime":3264.695,"endTime":3264.755,"body":"are"},{"speaker":"Evan Hoffman","startTime":3264.755,"endTime":3264.995,"body":"some"},{"speaker":"Evan Hoffman","startTime":3264.995,"endTime":3265.055,"body":"of"},{"speaker":"Evan Hoffman","startTime":3265.06,"endTime":3265.235,"body":"those"},{"speaker":"Evan Hoffman","startTime":3265.235,"endTime":3265.865,"body":"KPIs,"},{"speaker":"Evan Hoffman","startTime":3265.865,"endTime":3266.075,"body":"those"},{"speaker":"Evan Hoffman","startTime":3266.075,"endTime":3266.255,"body":"key"},{"speaker":"Evan Hoffman","startTime":3266.255,"endTime":3266.795,"body":"performance"},{"speaker":"Evan Hoffman","startTime":3266.795,"endTime":3267.365,"body":"indicators"},{"speaker":"Evan Hoffman","startTime":3267.365,"endTime":3267.545,"body":"that"},{"speaker":"Evan Hoffman","startTime":3267.545,"endTime":3267.635,"body":"you"},{"speaker":"Evan Hoffman","startTime":3267.64,"endTime":3267.755,"body":"are"},{"speaker":"Evan Hoffman","startTime":3267.755,"endTime":3268.055,"body":"looking"},{"speaker":"Evan Hoffman","startTime":3268.06,"endTime":3268.235,"body":"at,"},{"speaker":"Evan Hoffman","startTime":3268.235,"endTime":3268.355,"body":"what"},{"speaker":"Evan Hoffman","startTime":3268.355,"endTime":3268.415,"body":"are"},{"speaker":"Evan Hoffman","startTime":3268.415,"endTime":3268.655,"body":"those"},{"speaker":"Evan Hoffman","startTime":3268.655,"endTime":3269.285,"body":"benchmarks,"},{"speaker":"Evan Hoffman","startTime":3269.29,"endTime":3269.465,"body":"those"},{"speaker":"Evan Hoffman","startTime":3269.465,"endTime":3269.975,"body":"measuring"},{"speaker":"Evan Hoffman","startTime":3269.975,"endTime":3270.455,"body":"sticks"},{"speaker":"Evan Hoffman","startTime":3270.695,"endTime":3270.845,"body":"to"},{"speaker":"Evan Hoffman","startTime":3270.845,"endTime":3271.385,"body":"determine"},{"speaker":"Evan Hoffman","startTime":3271.385,"endTime":3271.655,"body":"whether"},{"speaker":"Evan Hoffman","startTime":3271.655,"endTime":3271.685,"body":"or"},{"speaker":"Evan Hoffman","startTime":3271.685,"endTime":3272.075,"body":"not"},{"speaker":"Evan Hoffman","startTime":3272.08,"endTime":3272.495,"body":"your"},{"speaker":"Evan Hoffman","startTime":3273.005,"endTime":3273.425,"body":"team"},{"speaker":"Evan Hoffman","startTime":3273.425,"endTime":3273.575,"body":"is"},{"speaker":"Evan Hoffman","startTime":3273.575,"endTime":3274.025,"body":"achieving"},{"speaker":"Evan Hoffman","startTime":3274.025,"endTime":3274.505,"body":"success"},{"speaker":"Evan Hoffman","startTime":3274.505,"endTime":3274.625,"body":"for"},{"speaker":"Evan Hoffman","startTime":3274.625,"endTime":3274.865,"body":"your"},{"speaker":"Evan Hoffman","startTime":3274.865,"endTime":3275.345,"body":"clients?"},{"speaker":"Ryan","startTime":3275.553,"endTime":3275.913,"body":"Well,"},{"speaker":"Ryan","startTime":3275.913,"endTime":3276.033,"body":"I"},{"speaker":"Ryan","startTime":3276.033,"endTime":3276.423,"body":"think"},{"speaker":"Ryan","startTime":3276.813,"endTime":3276.993,"body":"one"},{"speaker":"Ryan","startTime":3276.993,"endTime":3277.083,"body":"of"},{"speaker":"Ryan","startTime":3277.083,"endTime":3277.143,"body":"the"},{"speaker":"Ryan","startTime":3277.143,"endTime":3277.503,"body":"biggest"},{"speaker":"Ryan","startTime":3277.503,"endTime":3277.893,"body":"things"},{"speaker":"Ryan","startTime":3277.893,"endTime":3278.463,"body":"is"},{"speaker":"Ryan","startTime":3278.553,"endTime":3279.243,"body":"ensuring"},{"speaker":"Ryan","startTime":3279.243,"endTime":3279.543,"body":"that"},{"speaker":"Ryan","startTime":3279.543,"endTime":3279.993,"body":"we"},{"speaker":"Ryan","startTime":3280.143,"endTime":3280.353,"body":"do"},{"speaker":"Ryan","startTime":3280.353,"endTime":3280.593,"body":"not"},{"speaker":"Ryan","startTime":3280.598,"endTime":3281.073,"body":"have"},{"speaker":"Ryan","startTime":3281.073,"endTime":3281.883,"body":"cancellations"},{"speaker":"Ryan","startTime":3281.888,"endTime":3282.033,"body":"on"},{"speaker":"Ryan","startTime":3282.033,"endTime":3282.123,"body":"the"},{"speaker":"Ryan","startTime":3282.123,"endTime":3282.663,"body":"appointments"},{"speaker":"Ryan","startTime":3282.663,"endTime":3282.813,"body":"that"},{"speaker":"Ryan","startTime":3282.813,"endTime":3283.023,"body":"are"},{"speaker":"Ryan","startTime":3283.023,"endTime":3283.443,"body":"set."},{"speaker":"Ryan","startTime":3283.594,"endTime":3283.924,"body":"Right."},{"speaker":"Ryan","startTime":3284.127,"endTime":3284.367,"body":"What's"},{"speaker":"Ryan","startTime":3284.367,"endTime":3284.667,"body":"that"},{"speaker":"Ryan","startTime":3284.817,"endTime":3285.087,"body":"run,"},{"speaker":"Ryan","startTime":3285.087,"endTime":3285.357,"body":"right?"},{"speaker":"Ryan","startTime":3285.597,"endTime":3285.957,"body":"Yeah."},{"speaker":"Ryan","startTime":3285.957,"endTime":3286.287,"body":"So"},{"speaker":"Ryan","startTime":3286.287,"endTime":3286.663,"body":"like"},{"speaker":"Ryan","startTime":3286.843,"endTime":3287.053,"body":"if"},{"speaker":"Ryan","startTime":3287.053,"endTime":3287.233,"body":"you're"},{"speaker":"Ryan","startTime":3287.233,"endTime":3287.683,"body":"setting"},{"speaker":"Ryan","startTime":3287.713,"endTime":3288.163,"body":"a,"},{"speaker":"Ryan","startTime":3288.193,"endTime":3288.403,"body":"if"},{"speaker":"Ryan","startTime":3288.403,"endTime":3288.523,"body":"you're"},{"speaker":"Ryan","startTime":3288.523,"endTime":3288.763,"body":"putting"},{"speaker":"Ryan","startTime":3288.763,"endTime":3288.883,"body":"up"},{"speaker":"Ryan","startTime":3288.883,"endTime":3288.973,"body":"a"},{"speaker":"Ryan","startTime":3288.973,"endTime":3289.243,"body":"bunch"},{"speaker":"Ryan","startTime":3289.243,"endTime":3289.393,"body":"of"},{"speaker":"Ryan","startTime":3289.393,"endTime":3290.023,"body":"appointments,"},{"speaker":"Ryan","startTime":3290.023,"endTime":3290.233,"body":"like"},{"speaker":"Ryan","startTime":3290.233,"endTime":3290.413,"body":"your"},{"speaker":"Ryan","startTime":3290.413,"endTime":3291.133,"body":"conversions"},{"speaker":"Ryan","startTime":3291.133,"endTime":3291.283,"body":"on"},{"speaker":"Ryan","startTime":3291.288,"endTime":3291.793,"body":"connected"},{"speaker":"Ryan","startTime":3291.793,"endTime":3292.153,"body":"calls"},{"speaker":"Ryan","startTime":3292.153,"endTime":3292.273,"body":"are"},{"speaker":"Ryan","startTime":3292.273,"endTime":3292.693,"body":"super"},{"speaker":"Ryan","startTime":3292.693,"endTime":3293.233,"body":"high,"},{"speaker":"Ryan","startTime":3293.443,"endTime":3293.713,"body":"right?"},{"speaker":"Ryan","startTime":3294.013,"endTime":3294.283,"body":"But"},{"speaker":"Ryan","startTime":3294.288,"endTime":3294.823,"body":"everybody's"},{"speaker":"Ryan","startTime":3294.823,"endTime":3295.363,"body":"canceling"},{"speaker":"Ryan","startTime":3295.363,"endTime":3295.513,"body":"well,"},{"speaker":"Ryan","startTime":3295.513,"endTime":3295.663,"body":"then"},{"speaker":"Ryan","startTime":3295.663,"endTime":3296.263,"body":"obviously"},{"speaker":"Ryan","startTime":3296.263,"endTime":3296.533,"body":"there's"},{"speaker":"Ryan","startTime":3296.538,"endTime":3296.653,"body":"an"},{"speaker":"Ryan","startTime":3296.653,"endTime":3296.923,"body":"issue"},{"speaker":"Ryan","startTime":3296.923,"endTime":3297.103,"body":"with"},{"speaker":"Ryan","startTime":3297.103,"endTime":3297.223,"body":"how"},{"speaker":"Ryan","startTime":3297.223,"endTime":3297.343,"body":"you're"},{"speaker":"Ryan","startTime":3297.343,"endTime":3297.673,"body":"going"},{"speaker":"Ryan","startTime":3297.673,"endTime":3298.093,"body":"about"},{"speaker":"Ryan","startTime":3298.303,"endTime":3298.753,"body":"getting"},{"speaker":"Ryan","startTime":3298.758,"endTime":3299.083,"body":"that."},{"speaker":"Ryan","startTime":3299.143,"endTime":3299.683,"body":"Yes."},{"speaker":"Ryan","startTime":3299.683,"endTime":3300.056,"body":"Right?"},{"speaker":"Ryan","startTime":3300.21,"endTime":3300.544,"body":"So"},{"speaker":"Ryan","startTime":3300.914,"endTime":3301.094,"body":"the"},{"speaker":"Ryan","startTime":3301.094,"endTime":3301.694,"body":"quality"},{"speaker":"Ryan","startTime":3301.694,"endTime":3301.874,"body":"is"},{"speaker":"Ryan","startTime":3301.874,"endTime":3302.024,"body":"the"},{"speaker":"Ryan","startTime":3302.024,"endTime":3302.444,"body":"biggest"},{"speaker":"Ryan","startTime":3302.444,"endTime":3302.784,"body":"thing."},{"speaker":"Ryan","startTime":3302.867,"endTime":3303.51,"body":"Because"},{"speaker":"Ryan","startTime":3303.54,"endTime":3303.78,"body":"if"},{"speaker":"Ryan","startTime":3303.78,"endTime":3304.26,"body":"you're"},{"speaker":"Ryan","startTime":3304.26,"endTime":3304.71,"body":"just"},{"speaker":"Ryan","startTime":3304.71,"endTime":3305.07,"body":"putting"},{"speaker":"Ryan","startTime":3305.07,"endTime":3305.35,"body":"up"},{"speaker":"Ryan","startTime":3305.85,"endTime":3306.12,"body":"there's"},{"speaker":"Ryan","startTime":3306.12,"endTime":3306.54,"body":"companies"},{"speaker":"Ryan","startTime":3306.54,"endTime":3306.66,"body":"that"},{"speaker":"Ryan","startTime":3306.665,"endTime":3307.14,"body":"give"},{"speaker":"Ryan","startTime":3307.269,"endTime":3307.389,"body":"that"},{"speaker":"Ryan","startTime":3307.389,"endTime":3307.659,"body":"talk"},{"speaker":"Ryan","startTime":3307.659,"endTime":3308.109,"body":"about,"},{"speaker":"Ryan","startTime":3308.109,"endTime":3308.379,"body":"well,"},{"speaker":"Ryan","startTime":3308.379,"endTime":3308.679,"body":"it's"},{"speaker":"Ryan","startTime":3308.684,"endTime":3308.859,"body":"all"},{"speaker":"Ryan","startTime":3308.859,"endTime":3309.099,"body":"about"},{"speaker":"Ryan","startTime":3309.099,"endTime":3309.549,"body":"volume"},{"speaker":"Ryan","startTime":3309.554,"endTime":3309.639,"body":"and"},{"speaker":"Ryan","startTime":3309.639,"endTime":3309.699,"body":"you"},{"speaker":"Ryan","startTime":3309.699,"endTime":3309.909,"body":"wanna"},{"speaker":"Ryan","startTime":3309.909,"endTime":3310.089,"body":"put"},{"speaker":"Ryan","startTime":3310.094,"endTime":3310.509,"body":"volume"},{"speaker":"Ryan","startTime":3310.509,"endTime":3310.719,"body":"up,"},{"speaker":"Ryan","startTime":3310.719,"endTime":3310.869,"body":"and"},{"speaker":"Ryan","startTime":3310.869,"endTime":3311.019,"body":"it's"},{"speaker":"Ryan","startTime":3311.037,"endTime":3311.367,"body":"you"},{"speaker":"Ryan","startTime":3311.372,"endTime":3311.577,"body":"know"},{"speaker":"Ryan","startTime":3311.577,"endTime":3311.727,"body":"what"},{"speaker":"Ryan","startTime":3311.727,"endTime":3311.847,"body":"your"},{"speaker":"Ryan","startTime":3311.847,"endTime":3312.237,"body":"numbers"},{"speaker":"Ryan","startTime":3312.242,"endTime":3312.627,"body":"are"},{"speaker":"Ryan","startTime":3312.627,"endTime":3312.747,"body":"and"},{"speaker":"Ryan","startTime":3312.747,"endTime":3312.897,"body":"when"},{"speaker":"Ryan","startTime":3312.897,"endTime":3312.987,"body":"you"},{"speaker":"Ryan","startTime":3312.992,"endTime":3313.197,"body":"get"},{"speaker":"Ryan","startTime":3313.197,"endTime":3313.317,"body":"your"},{"speaker":"Ryan","startTime":3313.317,"endTime":3313.617,"body":"guys"},{"speaker":"Ryan","startTime":3313.617,"endTime":3313.827,"body":"into"},{"speaker":"Ryan","startTime":3313.832,"endTime":3313.917,"body":"a"},{"speaker":"Ryan","startTime":3313.917,"endTime":3314.247,"body":"house,"},{"speaker":"Ryan","startTime":3314.247,"endTime":3314.367,"body":"you're"},{"speaker":"Ryan","startTime":3314.367,"endTime":3314.547,"body":"gonna"},{"speaker":"Ryan","startTime":3314.552,"endTime":3314.847,"body":"close"},{"speaker":"Ryan","startTime":3314.847,"endTime":3315.087,"body":"X"},{"speaker":"Ryan","startTime":3315.087,"endTime":3315.387,"body":"amount."},{"speaker":"Ryan","startTime":3315.392,"endTime":3315.477,"body":"And"},{"speaker":"Ryan","startTime":3315.482,"endTime":3315.567,"body":"it's"},{"speaker":"Ryan","startTime":3315.567,"endTime":3315.747,"body":"like,"},{"speaker":"Ryan","startTime":3315.777,"endTime":3316.227,"body":"yeah."},{"speaker":"Ryan","startTime":3316.277,"endTime":3316.697,"body":"But"},{"speaker":"Ryan","startTime":3317.223,"endTime":3317.493,"body":"not"},{"speaker":"Ryan","startTime":3317.493,"endTime":3317.793,"body":"all"},{"speaker":"Ryan","startTime":3317.793,"endTime":3318.213,"body":"calls"},{"speaker":"Ryan","startTime":3318.213,"endTime":3318.363,"body":"are"},{"speaker":"Ryan","startTime":3318.363,"endTime":3318.753,"body":"created"},{"speaker":"Ryan","startTime":3318.753,"endTime":3319.183,"body":"equal."},{"speaker":"Ryan","startTime":3319.22,"endTime":3319.562,"body":"That's"},{"speaker":"Ryan","startTime":3319.562,"endTime":3319.802,"body":"pretty"},{"speaker":"Ryan","startTime":3320.182,"endTime":3320.302,"body":"freaking"},{"speaker":"Ryan","startTime":3320.307,"endTime":3320.672,"body":"obvious"},{"speaker":"Ryan","startTime":3320.672,"endTime":3320.882,"body":"if"},{"speaker":"Ryan","startTime":3320.882,"endTime":3321.122,"body":"that"},{"speaker":"Ryan","startTime":3321.122,"endTime":3321.482,"body":"person"},{"speaker":"Ryan","startTime":3321.482,"endTime":3321.662,"body":"has"},{"speaker":"Ryan","startTime":3321.662,"endTime":3321.902,"body":"no"},{"speaker":"Ryan","startTime":3321.902,"endTime":3322.232,"body":"idea"},{"speaker":"Ryan","startTime":3322.232,"endTime":3322.382,"body":"who"},{"speaker":"Ryan","startTime":3322.387,"endTime":3322.532,"body":"you"},{"speaker":"Ryan","startTime":3322.532,"endTime":3322.802,"body":"are"},{"speaker":"Ryan","startTime":3322.802,"endTime":3322.892,"body":"and"},{"speaker":"Ryan","startTime":3322.892,"endTime":3323.072,"body":"why"},{"speaker":"Ryan","startTime":3323.072,"endTime":3323.222,"body":"you're"},{"speaker":"Ryan","startTime":3323.222,"endTime":3323.672,"body":"coming."},{"speaker":"Ryan","startTime":3324.032,"endTime":3324.272,"body":"It's"},{"speaker":"Ryan","startTime":3324.272,"endTime":3324.482,"body":"gonna"},{"speaker":"Ryan","startTime":3324.482,"endTime":3324.632,"body":"be"},{"speaker":"Ryan","startTime":3324.632,"endTime":3324.722,"body":"a"},{"speaker":"Ryan","startTime":3324.722,"endTime":3325.022,"body":"pretty"},{"speaker":"Ryan","startTime":3325.022,"endTime":3325.472,"body":"uphill"},{"speaker":"Ryan","startTime":3325.472,"endTime":3325.832,"body":"battle"},{"speaker":"Ryan","startTime":3325.832,"endTime":3325.982,"body":"for"},{"speaker":"Ryan","startTime":3325.982,"endTime":3326.102,"body":"your"},{"speaker":"Ryan","startTime":3326.102,"endTime":3326.702,"body":"technician"},{"speaker":"Ryan","startTime":3326.702,"endTime":3326.792,"body":"to"},{"speaker":"Ryan","startTime":3326.792,"endTime":3327.362,"body":"climb"},{"speaker":"Ryan","startTime":3327.752,"endTime":3327.902,"body":"when"},{"speaker":"Ryan","startTime":3327.902,"endTime":3327.962,"body":"they"},{"speaker":"Ryan","startTime":3327.962,"endTime":3328.202,"body":"get"},{"speaker":"Ryan","startTime":3328.202,"endTime":3328.262,"body":"to"},{"speaker":"Ryan","startTime":3328.262,"endTime":3328.382,"body":"the"},{"speaker":"Ryan","startTime":3328.382,"endTime":3328.682,"body":"house"},{"speaker":"Ryan","startTime":3328.682,"endTime":3328.772,"body":"and"},{"speaker":"Ryan","startTime":3328.772,"endTime":3328.862,"body":"they're"},{"speaker":"Ryan","startTime":3328.862,"endTime":3329.222,"body":"going,"},{"speaker":"Ryan","startTime":3329.373,"endTime":3329.763,"body":"Oh,"},{"speaker":"Ryan","startTime":3329.763,"endTime":3330.146,"body":"well"},{"speaker":"Ryan","startTime":3330.298,"endTime":3330.598,"body":"I'm"},{"speaker":"Ryan","startTime":3330.598,"endTime":3330.998,"body":"with"},{"speaker":"Ryan","startTime":3331.498,"endTime":3331.858,"body":"such"},{"speaker":"Ryan","startTime":3331.858,"endTime":3331.978,"body":"and"},{"speaker":"Ryan","startTime":3331.978,"endTime":3332.458,"body":"such"},{"speaker":"Ryan","startTime":3332.458,"endTime":3332.788,"body":"hvac"},{"speaker":"Ryan","startTime":3332.793,"endTime":3332.968,"body":"and"},{"speaker":"Ryan","startTime":3332.968,"endTime":3333.148,"body":"I'm"},{"speaker":"Ryan","startTime":3333.148,"endTime":3333.358,"body":"here"},{"speaker":"Ryan","startTime":3333.358,"endTime":3333.448,"body":"to"},{"speaker":"Ryan","startTime":3333.453,"endTime":3333.688,"body":"do"},{"speaker":"Ryan","startTime":3333.688,"endTime":3333.928,"body":"the"},{"speaker":"Ryan","startTime":3333.928,"endTime":3334.318,"body":"service"},{"speaker":"Ryan","startTime":3334.318,"endTime":3334.438,"body":"on"},{"speaker":"Ryan","startTime":3334.438,"endTime":3334.528,"body":"your"},{"speaker":"Ryan","startTime":3334.528,"endTime":3335.098,"body":"system."},{"speaker":"Ryan","startTime":3335.368,"endTime":3335.548,"body":"They're"},{"speaker":"Ryan","startTime":3335.548,"endTime":3335.758,"body":"gonna"},{"speaker":"Ryan","startTime":3335.758,"endTime":3335.938,"body":"be"},{"speaker":"Ryan","startTime":3335.938,"endTime":3336.208,"body":"like,"},{"speaker":"Ryan","startTime":3336.238,"endTime":3336.868,"body":"Nah,"},{"speaker":"Ryan","startTime":3336.958,"endTime":3337.048,"body":"can"},{"speaker":"Ryan","startTime":3337.048,"endTime":3337.228,"body":"see"},{"speaker":"Ryan","startTime":3337.228,"endTime":3337.288,"body":"you"},{"speaker":"Ryan","startTime":3337.293,"endTime":3337.693,"body":"later."},{"speaker":"Ryan","startTime":3338.09,"endTime":3338.248,"body":"And"},{"speaker":"Ryan","startTime":3338.308,"endTime":3338.698,"body":"obviously"},{"speaker":"Ryan","startTime":3338.703,"endTime":3338.938,"body":"that's"},{"speaker":"Ryan","startTime":3338.938,"endTime":3339.028,"body":"an"},{"speaker":"Ryan","startTime":3339.033,"endTime":3339.448,"body":"extreme"},{"speaker":"Ryan","startTime":3339.448,"endTime":3340.018,"body":"example,"},{"speaker":"Ryan","startTime":3340.023,"endTime":3340.098,"body":"but"},{"speaker":"Ryan","startTime":3340.474,"endTime":3340.594,"body":"when"},{"speaker":"Ryan","startTime":3340.599,"endTime":3340.714,"body":"you're"},{"speaker":"Ryan","startTime":3340.714,"endTime":3341.044,"body":"setting"},{"speaker":"Ryan","startTime":3341.044,"endTime":3341.164,"body":"it"},{"speaker":"Ryan","startTime":3341.164,"endTime":3341.314,"body":"up"},{"speaker":"Ryan","startTime":3341.319,"endTime":3342.094,"body":"properly,"},{"speaker":"Ryan","startTime":3342.304,"endTime":3342.694,"body":"people"},{"speaker":"Ryan","startTime":3342.694,"endTime":3343.114,"body":"are,"},{"speaker":"Ryan","startTime":3343.209,"endTime":3343.384,"body":"gonna"},{"speaker":"Ryan","startTime":3343.384,"endTime":3343.534,"body":"be"},{"speaker":"Ryan","startTime":3343.534,"endTime":3343.714,"body":"that"},{"speaker":"Ryan","startTime":3343.714,"endTime":3343.864,"body":"much"},{"speaker":"Ryan","startTime":3343.864,"endTime":3344.044,"body":"more"},{"speaker":"Ryan","startTime":3344.044,"endTime":3344.344,"body":"likely"},{"speaker":"Ryan","startTime":3344.344,"endTime":3344.434,"body":"to"},{"speaker":"Ryan","startTime":3344.434,"endTime":3344.554,"body":"be"},{"speaker":"Ryan","startTime":3344.554,"endTime":3344.884,"body":"warm"},{"speaker":"Ryan","startTime":3344.884,"endTime":3345.004,"body":"and"},{"speaker":"Ryan","startTime":3345.004,"endTime":3345.604,"body":"receptive"},{"speaker":"Ryan","startTime":3345.604,"endTime":3345.694,"body":"to"},{"speaker":"Ryan","startTime":3345.694,"endTime":3345.874,"body":"you"},{"speaker":"Ryan","startTime":3345.874,"endTime":3346.294,"body":"coming"},{"speaker":"Ryan","startTime":3346.294,"endTime":3346.384,"body":"and"},{"speaker":"Ryan","startTime":3346.384,"endTime":3346.594,"body":"doing"},{"speaker":"Ryan","startTime":3346.594,"endTime":3346.714,"body":"your"},{"speaker":"Ryan","startTime":3346.719,"endTime":3347.164,"body":"thing."},{"speaker":"Ryan","startTime":3347.554,"endTime":3347.794,"body":"Their"},{"speaker":"Ryan","startTime":3347.794,"endTime":3348.274,"body":"walls"},{"speaker":"Ryan","startTime":3348.274,"endTime":3348.394,"body":"are"},{"speaker":"Ryan","startTime":3348.399,"endTime":3348.904,"body":"down,"},{"speaker":"Ryan","startTime":3348.934,"endTime":3349.084,"body":"or"},{"speaker":"Ryan","startTime":3349.084,"endTime":3349.174,"body":"at"},{"speaker":"Ryan","startTime":3349.174,"endTime":3349.354,"body":"least"},{"speaker":"Ryan","startTime":3349.354,"endTime":3349.534,"body":"there's"},{"speaker":"Ryan","startTime":3349.534,"endTime":3349.904,"body":"not"},{"speaker":"Ryan","startTime":3350.367,"endTime":3350.464,"body":"a"},{"speaker":"Ryan","startTime":3350.464,"endTime":3350.974,"body":"second"},{"speaker":"Ryan","startTime":3350.974,"endTime":3351.484,"body":"wall"},{"speaker":"Ryan","startTime":3351.724,"endTime":3351.874,"body":"that"},{"speaker":"Ryan","startTime":3351.874,"endTime":3352.084,"body":"they've"},{"speaker":"Ryan","startTime":3352.084,"endTime":3352.474,"body":"now"},{"speaker":"Ryan","startTime":3352.504,"endTime":3353.134,"body":"created"},{"speaker":"Ryan","startTime":3353.224,"endTime":3353.614,"body":"around"},{"speaker":"Ryan","startTime":3353.614,"endTime":3353.884,"body":"that."},{"speaker":"Ryan","startTime":3354.154,"endTime":3354.364,"body":"So"},{"speaker":"Ryan","startTime":3354.364,"endTime":3354.574,"body":"that"},{"speaker":"Ryan","startTime":3354.574,"endTime":3354.694,"body":"would"},{"speaker":"Ryan","startTime":3354.694,"endTime":3354.784,"body":"be"},{"speaker":"Ryan","startTime":3354.784,"endTime":3354.874,"body":"the"},{"speaker":"Ryan","startTime":3354.874,"endTime":3355.204,"body":"first"},{"speaker":"Ryan","startTime":3355.204,"endTime":3355.414,"body":"thing."},{"speaker":"Ryan","startTime":3355.414,"endTime":3355.504,"body":"The"},{"speaker":"Ryan","startTime":3355.509,"endTime":3355.864,"body":"second"},{"speaker":"Ryan","startTime":3355.864,"endTime":3356.104,"body":"is"},{"speaker":"Ryan","startTime":3356.551,"endTime":3356.884,"body":"on"},{"speaker":"Ryan","startTime":3356.884,"endTime":3357.004,"body":"the"},{"speaker":"Ryan","startTime":3357.009,"endTime":3357.454,"body":"connected"},{"speaker":"Ryan","startTime":3357.454,"endTime":3357.754,"body":"calls"},{"speaker":"Ryan","startTime":3357.759,"endTime":3357.844,"body":"that"},{"speaker":"Ryan","startTime":3357.844,"endTime":3357.994,"body":"you"},{"speaker":"Ryan","startTime":3357.994,"endTime":3358.444,"body":"have,"},{"speaker":"Ryan","startTime":3358.565,"endTime":3358.745,"body":"you"},{"speaker":"Ryan","startTime":3358.745,"endTime":3358.985,"body":"should"},{"speaker":"Ryan","startTime":3358.99,"endTime":3359.135,"body":"be"},{"speaker":"Ryan","startTime":3359.135,"endTime":3359.885,"body":"converting"},{"speaker":"Ryan","startTime":3360.155,"endTime":3360.875,"body":"30%"},{"speaker":"Ryan","startTime":3360.875,"endTime":3360.935,"body":"of"},{"speaker":"Ryan","startTime":3360.935,"endTime":3361.265,"body":"those"},{"speaker":"Ryan","startTime":3361.265,"endTime":3361.625,"body":"into"},{"speaker":"Ryan","startTime":3361.625,"endTime":3362.345,"body":"appointments"},{"speaker":"Ryan","startTime":3362.568,"endTime":3362.778,"body":"And"},{"speaker":"Ryan","startTime":3362.778,"endTime":3362.928,"body":"if"},{"speaker":"Ryan","startTime":3362.928,"endTime":3363.048,"body":"you're"},{"speaker":"Ryan","startTime":3363.048,"endTime":3363.588,"body":"not,"},{"speaker":"Ryan","startTime":3363.648,"endTime":3364.321,"body":"then"},{"speaker":"Ryan","startTime":3364.456,"endTime":3364.648,"body":"what,"},{"speaker":"Ryan","startTime":3364.648,"endTime":3364.798,"body":"is"},{"speaker":"Ryan","startTime":3364.803,"endTime":3365.038,"body":"going"},{"speaker":"Ryan","startTime":3365.038,"endTime":3365.278,"body":"on"},{"speaker":"Ryan","startTime":3365.278,"endTime":3365.548,"body":"there?"},{"speaker":"Ryan","startTime":3365.588,"endTime":3365.868,"body":"And"},{"speaker":"Ryan","startTime":3366.108,"endTime":3366.109,"body":"and"},{"speaker":"Ryan","startTime":3366.114,"endTime":3366.568,"body":"that's"},{"speaker":"Ryan","startTime":3366.718,"endTime":3367.168,"body":"something"},{"speaker":"Ryan","startTime":3367.173,"endTime":3367.228,"body":"to"},{"speaker":"Ryan","startTime":3367.228,"endTime":3367.528,"body":"dive"},{"speaker":"Ryan","startTime":3367.528,"endTime":3367.948,"body":"into."},{"speaker":"Evan Hoffman","startTime":3368.188,"endTime":3368.338,"body":"And"},{"speaker":"Evan Hoffman","startTime":3368.343,"endTime":3368.458,"body":"is"},{"speaker":"Evan Hoffman","startTime":3368.458,"endTime":3368.638,"body":"that"},{"speaker":"Evan Hoffman","startTime":3368.638,"endTime":3368.818,"body":"on"},{"speaker":"Evan Hoffman","startTime":3368.818,"endTime":3369.268,"body":"outbound"},{"speaker":"Evan Hoffman","startTime":3369.268,"endTime":3369.328,"body":"or"},{"speaker":"Evan Hoffman","startTime":3369.328,"endTime":3369.418,"body":"is"},{"speaker":"Evan Hoffman","startTime":3369.423,"endTime":3369.628,"body":"that"},{"speaker":"Evan Hoffman","startTime":3369.628,"endTime":3370.048,"body":"inbound?"},{"speaker":"Ryan","startTime":3370.138,"endTime":3370.588,"body":"Correct."},{"speaker":"Ryan","startTime":3370.738,"endTime":3371.338,"body":"Outbound."},{"speaker":"Ryan","startTime":3371.428,"endTime":3371.638,"body":"Yeah."},{"speaker":"Ryan","startTime":3371.638,"endTime":3372.148,"body":"Inbound"},{"speaker":"Ryan","startTime":3372.153,"endTime":3372.328,"body":"should"},{"speaker":"Ryan","startTime":3372.328,"endTime":3372.538,"body":"be"},{"speaker":"Ryan","startTime":3372.538,"endTime":3372.958,"body":"like,"},{"speaker":"Ryan","startTime":3373.018,"endTime":3373.348,"body":"every"},{"speaker":"Ryan","startTime":3373.348,"endTime":3373.678,"body":"single"},{"speaker":"Ryan","startTime":3373.678,"endTime":3374.038,"body":"one"},{"speaker":"Ryan","startTime":3374.038,"endTime":3374.278,"body":"should"},{"speaker":"Ryan","startTime":3374.278,"endTime":3374.428,"body":"be"},{"speaker":"Ryan","startTime":3374.428,"endTime":3374.518,"body":"an"},{"speaker":"Ryan","startTime":3374.518,"endTime":3374.968,"body":"appointment."},{"speaker":"Evan Hoffman","startTime":3375.119,"endTime":3375.269,"body":"That's"},{"speaker":"Robert","startTime":3375.269,"endTime":3375.319,"body":"a"},{"speaker":"Robert","startTime":3375.319,"endTime":3375.809,"body":"dream."},{"speaker":"Evan Hoffman","startTime":3377.849,"endTime":3377.979,"body":"The"},{"speaker":"Evan Hoffman","startTime":3378.449,"endTime":3378.971,"body":"reality"},{"speaker":"Evan Hoffman","startTime":3379.227,"endTime":3379.379,"body":"is,"},{"speaker":"Evan Hoffman","startTime":3379.379,"endTime":3379.499,"body":"it's"},{"speaker":"Evan Hoffman","startTime":3379.499,"endTime":3379.709,"body":"not"},{"speaker":"Evan Hoffman","startTime":3379.709,"endTime":3380.279,"body":"always"},{"speaker":"Evan Hoffman","startTime":3380.729,"endTime":3381.159,"body":"that."},{"speaker":"Ryan","startTime":3381.379,"endTime":3381.529,"body":"But"},{"speaker":"Ryan","startTime":3381.529,"endTime":3381.639,"body":"it"},{"speaker":"Ryan","startTime":3381.639,"endTime":3381.849,"body":"should"},{"speaker":"Ryan","startTime":3381.869,"endTime":3382.049,"body":"be"},{"speaker":"Ryan","startTime":3382.049,"endTime":3382.259,"body":"way"},{"speaker":"Ryan","startTime":3382.259,"endTime":3382.589,"body":"higher"},{"speaker":"Ryan","startTime":3382.589,"endTime":3382.889,"body":"than"},{"speaker":"Ryan","startTime":3382.894,"endTime":3383.669,"body":"30%,"},{"speaker":"Ryan","startTime":3383.669,"endTime":3383.939,"body":"that's"},{"speaker":"Ryan","startTime":3383.939,"endTime":3384.089,"body":"for"},{"speaker":"Ryan","startTime":3384.089,"endTime":3384.539,"body":"sure."},{"speaker":"Ryan","startTime":3384.689,"endTime":3385.079,"body":"Yeah."},{"speaker":"Ryan","startTime":3385.084,"endTime":3385.529,"body":"Hopefully"},{"speaker":"Ryan","startTime":3385.709,"endTime":3385.919,"body":"if"},{"speaker":"Ryan","startTime":3385.919,"endTime":3386.099,"body":"you've"},{"speaker":"Ryan","startTime":3386.104,"endTime":3386.369,"body":"got"},{"speaker":"Ryan","startTime":3386.369,"endTime":3386.459,"body":"an"},{"speaker":"Ryan","startTime":3386.459,"endTime":3386.939,"body":"inbound"},{"speaker":"Ryan","startTime":3386.939,"endTime":3387.149,"body":"call"},{"speaker":"Ryan","startTime":3387.149,"endTime":3387.269,"body":"and"},{"speaker":"Ryan","startTime":3387.269,"endTime":3387.659,"body":"somebody"},{"speaker":"Ryan","startTime":3387.659,"endTime":3387.959,"body":"has"},{"speaker":"Ryan","startTime":3387.959,"endTime":3388.139,"body":"an"},{"speaker":"Ryan","startTime":3388.144,"endTime":3388.529,"body":"issue"},{"speaker":"Ryan","startTime":3388.529,"endTime":3388.679,"body":"and"},{"speaker":"Ryan","startTime":3388.684,"endTime":3388.829,"body":"they"},{"speaker":"Ryan","startTime":3388.829,"endTime":3389.279,"body":"want"},{"speaker":"Ryan","startTime":3389.639,"endTime":3390.239,"body":"answers,"},{"speaker":"Ryan","startTime":3390.244,"endTime":3390.389,"body":"you"},{"speaker":"Ryan","startTime":3390.389,"endTime":3390.569,"body":"should"},{"speaker":"Ryan","startTime":3390.574,"endTime":3390.629,"body":"be"},{"speaker":"Ryan","startTime":3390.629,"endTime":3390.809,"body":"able"},{"speaker":"Ryan","startTime":3390.809,"endTime":3390.929,"body":"to"},{"speaker":"Ryan","startTime":3390.934,"endTime":3391.964,"body":"convert"},{"speaker":"Ryan","startTime":3391.964,"endTime":3392.174,"body":"at"},{"speaker":"Ryan","startTime":3392.639,"endTime":3392.819,"body":"Right."},{"speaker":"Ryan","startTime":3393.334,"endTime":3393.754,"body":"90%."},{"speaker":"Thaddeus Tondu","startTime":3394.386,"endTime":3394.506,"body":"You"},{"speaker":"Thaddeus Tondu","startTime":3394.511,"endTime":3394.656,"body":"look"},{"speaker":"Thaddeus Tondu","startTime":3394.656,"endTime":3394.806,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":3394.806,"endTime":3394.956,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":3394.961,"endTime":3395.166,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":3395.166,"endTime":3395.256,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":3395.256,"endTime":3395.436,"body":"come"},{"speaker":"Thaddeus Tondu","startTime":3395.436,"endTime":3395.556,"body":"up"},{"speaker":"Thaddeus Tondu","startTime":3395.556,"endTime":3395.676,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":3395.676,"endTime":3395.946,"body":"something"},{"speaker":"Thaddeus Tondu","startTime":3395.946,"endTime":3396.216,"body":"Evan."},{"speaker":"Evan Hoffman","startTime":3396.516,"endTime":3396.696,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":3396.696,"endTime":3396.756,"body":"I"},{"speaker":"Evan Hoffman","startTime":3396.756,"endTime":3396.936,"body":"was"},{"speaker":"Evan Hoffman","startTime":3396.936,"endTime":3397.056,"body":"just"},{"speaker":"Evan Hoffman","startTime":3397.056,"endTime":3397.296,"body":"making"},{"speaker":"Evan Hoffman","startTime":3397.296,"endTime":3397.416,"body":"sure"},{"speaker":"Evan Hoffman","startTime":3397.421,"endTime":3397.476,"body":"I"},{"speaker":"Evan Hoffman","startTime":3397.476,"endTime":3397.686,"body":"got"},{"speaker":"Evan Hoffman","startTime":3397.686,"endTime":3397.866,"body":"those"},{"speaker":"Evan Hoffman","startTime":3397.866,"endTime":3398.136,"body":"notes"},{"speaker":"Evan Hoffman","startTime":3398.136,"endTime":3398.466,"body":"downs"},{"speaker":"Evan Hoffman","startTime":3398.466,"endTime":3398.616,"body":"cuz"},{"speaker":"Evan Hoffman","startTime":3398.616,"endTime":3398.736,"body":"I'm"},{"speaker":"Evan Hoffman","startTime":3398.736,"endTime":3398.916,"body":"gonna"},{"speaker":"Evan Hoffman","startTime":3398.921,"endTime":3399.096,"body":"need"},{"speaker":"Evan Hoffman","startTime":3399.096,"endTime":3399.366,"body":"those."},{"speaker":"Robert","startTime":3399.711,"endTime":3399.861,"body":"I'd"},{"speaker":"Robert","startTime":3399.861,"endTime":3400.101,"body":"like"},{"speaker":"Robert","startTime":3400.101,"endTime":3400.221,"body":"to"},{"speaker":"Robert","startTime":3400.226,"endTime":3400.611,"body":"share"},{"speaker":"Robert","startTime":3400.611,"endTime":3400.911,"body":"too,"},{"speaker":"Robert","startTime":3400.916,"endTime":3401.091,"body":"for"},{"speaker":"Robert","startTime":3401.091,"endTime":3401.511,"body":"anybody"},{"speaker":"Robert","startTime":3401.511,"endTime":3401.721,"body":"that's"},{"speaker":"Robert","startTime":3401.726,"endTime":3401.931,"body":"on"},{"speaker":"Robert","startTime":3401.931,"endTime":3402.111,"body":"here"},{"speaker":"Robert","startTime":3402.426,"endTime":3402.651,"body":"when,"},{"speaker":"Robert","startTime":3402.651,"endTime":3402.801,"body":"we"},{"speaker":"Robert","startTime":3402.801,"endTime":3403.221,"body":"talk"},{"speaker":"Robert","startTime":3403.226,"endTime":3403.281,"body":"about."},{"speaker":"Robert","startTime":3403.704,"endTime":3403.824,"body":"A"},{"speaker":"Robert","startTime":3403.824,"endTime":3404.334,"body":"team"},{"speaker":"Robert","startTime":3404.334,"endTime":3405.037,"body":"building"},{"speaker":"Robert","startTime":3405.365,"endTime":3405.575,"body":"the,"},{"speaker":"Robert","startTime":3405.575,"endTime":3406.265,"body":"buyin"},{"speaker":"Robert","startTime":3406.295,"endTime":3406.535,"body":"for"},{"speaker":"Robert","startTime":3406.535,"endTime":3406.775,"body":"that"},{"speaker":"Robert","startTime":3406.775,"endTime":3406.985,"body":"type"},{"speaker":"Robert","startTime":3406.985,"endTime":3407.075,"body":"of"},{"speaker":"Robert","startTime":3407.075,"endTime":3407.375,"body":"thing."},{"speaker":"Robert","startTime":3407.465,"endTime":3407.555,"body":"A"},{"speaker":"Robert","startTime":3407.555,"endTime":3408.185,"body":"resource"},{"speaker":"Robert","startTime":3408.185,"endTime":3408.365,"body":"that"},{"speaker":"Robert","startTime":3408.485,"endTime":3408.695,"body":"they"},{"speaker":"Robert","startTime":3408.695,"endTime":3408.905,"body":"can"},{"speaker":"Robert","startTime":3408.905,"endTime":3409.235,"body":"use"},{"speaker":"Robert","startTime":3409.235,"endTime":3409.475,"body":"here"},{"speaker":"Robert","startTime":3409.475,"endTime":3409.655,"body":"that"},{"speaker":"Robert","startTime":3409.66,"endTime":3409.775,"body":"they"},{"speaker":"Robert","startTime":3409.775,"endTime":3409.985,"body":"could"},{"speaker":"Robert","startTime":3410.075,"endTime":3410.255,"body":"go"},{"speaker":"Robert","startTime":3410.255,"endTime":3410.495,"body":"look"},{"speaker":"Robert","startTime":3410.495,"endTime":3410.705,"body":"up."},{"speaker":"Robert","startTime":3410.705,"endTime":3410.825,"body":"It's"},{"speaker":"Robert","startTime":3410.825,"endTime":3411.095,"body":"called"},{"speaker":"Robert","startTime":3411.095,"endTime":3411.905,"body":"Synectics."},{"speaker":"Robert","startTime":3412.104,"endTime":3412.229,"body":"It's"},{"speaker":"Robert","startTime":3412.234,"endTime":3412.589,"body":"spelled"},{"speaker":"Robert","startTime":3412.589,"endTime":3413.189,"body":"S"},{"speaker":"Robert","startTime":3413.249,"endTime":3413.639,"body":"Y"},{"speaker":"Robert","startTime":3413.639,"endTime":3413.939,"body":"N"},{"speaker":"Robert","startTime":3413.969,"endTime":3414.179,"body":"E"},{"speaker":"Robert","startTime":3414.179,"endTime":3414.449,"body":"C"},{"speaker":"Robert","startTime":3414.449,"endTime":3414.659,"body":"T"},{"speaker":"Robert","startTime":3414.659,"endTime":3414.779,"body":"I"},{"speaker":"Robert","startTime":3414.779,"endTime":3415.049,"body":"C"},{"speaker":"Robert","startTime":3415.049,"endTime":3415.499,"body":"S."},{"speaker":"Robert","startTime":3415.589,"endTime":3416.069,"body":"And"},{"speaker":"Robert","startTime":3416.429,"endTime":3416.669,"body":"it's"},{"speaker":"Robert","startTime":3416.669,"endTime":3416.699,"body":"a"},{"speaker":"Robert","startTime":3416.699,"endTime":3417.449,"body":"process"},{"speaker":"Robert","startTime":3417.449,"endTime":3417.629,"body":"that"},{"speaker":"Robert","startTime":3417.629,"endTime":3418.019,"body":"actually"},{"speaker":"Robert","startTime":3418.024,"endTime":3418.169,"body":"will"},{"speaker":"Robert","startTime":3418.169,"endTime":3418.469,"body":"help"},{"speaker":"Robert","startTime":3418.469,"endTime":3418.829,"body":"them"},{"speaker":"Robert","startTime":3419.129,"endTime":3419.549,"body":"actually"},{"speaker":"Robert","startTime":3419.549,"endTime":3419.849,"body":"build"},{"speaker":"Robert","startTime":3419.879,"endTime":3420.059,"body":"that"},{"speaker":"Robert","startTime":3420.059,"endTime":3420.329,"body":"because"},{"speaker":"Robert","startTime":3420.329,"endTime":3420.419,"body":"you"},{"speaker":"Robert","startTime":3420.419,"endTime":3420.809,"body":"can't."},{"speaker":"Robert","startTime":3421.564,"endTime":3421.689,"body":"ask"},{"speaker":"Robert","startTime":3421.689,"endTime":3421.869,"body":"them"},{"speaker":"Robert","startTime":3421.959,"endTime":3422.049,"body":"to"},{"speaker":"Robert","startTime":3422.049,"endTime":3422.289,"body":"do"},{"speaker":"Robert","startTime":3422.294,"endTime":3422.409,"body":"it"},{"speaker":"Robert","startTime":3422.409,"endTime":3422.709,"body":"because"},{"speaker":"Robert","startTime":3422.709,"endTime":3422.769,"body":"they"},{"speaker":"Robert","startTime":3422.769,"endTime":3422.949,"body":"don't"},{"speaker":"Robert","startTime":3422.949,"endTime":3423.129,"body":"have"},{"speaker":"Robert","startTime":3423.129,"endTime":3423.249,"body":"the"},{"speaker":"Robert","startTime":3423.249,"endTime":3423.579,"body":"skill"},{"speaker":"Robert","startTime":3423.579,"endTime":3423.909,"body":"sets"},{"speaker":"Robert","startTime":3423.914,"endTime":3424.209,"body":"to"},{"speaker":"Robert","startTime":3424.509,"endTime":3425.199,"body":"facilitate"},{"speaker":"Robert","startTime":3425.199,"endTime":3425.229,"body":"or"},{"speaker":"Robert","startTime":3425.229,"endTime":3425.769,"body":"process"},{"speaker":"Robert","startTime":3425.769,"endTime":3426.159,"body":"that."},{"speaker":"Robert","startTime":3426.489,"endTime":3426.979,"body":"So"},{"speaker":"Robert","startTime":3427.396,"endTime":3427.599,"body":"that's"},{"speaker":"Robert","startTime":3427.929,"endTime":3428.019,"body":"a"},{"speaker":"Robert","startTime":3428.019,"endTime":3428.499,"body":"process"},{"speaker":"Robert","startTime":3428.499,"endTime":3428.589,"body":"to"},{"speaker":"Robert","startTime":3428.589,"endTime":3428.799,"body":"build"},{"speaker":"Robert","startTime":3428.799,"endTime":3429.039,"body":"What"},{"speaker":"Robert","startTime":3429.729,"endTime":3429.849,"body":"a"},{"speaker":"Robert","startTime":3429.849,"endTime":3430.329,"body":"process"},{"speaker":"Robert","startTime":3430.334,"endTime":3430.449,"body":"to"},{"speaker":"Robert","startTime":3430.449,"endTime":3430.749,"body":"build"},{"speaker":"Robert","startTime":3430.754,"endTime":3430.839,"body":"the"},{"speaker":"Robert","startTime":3430.839,"endTime":3431.469,"body":"buyin"},{"speaker":"Robert","startTime":3431.529,"endTime":3432.174,"body":"process."},{"speaker":"Robert","startTime":3432.459,"endTime":3432.669,"body":"If,"},{"speaker":"Robert","startTime":3432.669,"endTime":3432.819,"body":"they're"},{"speaker":"Robert","startTime":3432.819,"endTime":3433.059,"body":"gonna"},{"speaker":"Robert","startTime":3433.059,"endTime":3433.209,"body":"go"},{"speaker":"Robert","startTime":3433.214,"endTime":3433.329,"body":"ahead"},{"speaker":"Robert","startTime":3433.329,"endTime":3433.419,"body":"and"},{"speaker":"Robert","startTime":3433.419,"endTime":3433.659,"body":"build"},{"speaker":"Robert","startTime":3433.664,"endTime":3433.809,"body":"their"},{"speaker":"Robert","startTime":3433.809,"endTime":3434.109,"body":"own"},{"speaker":"Robert","startTime":3434.529,"endTime":3435.009,"body":"customer"},{"speaker":"Robert","startTime":3435.009,"endTime":3435.429,"body":"service"},{"speaker":"Robert","startTime":3435.429,"endTime":3435.549,"body":"or"},{"speaker":"Robert","startTime":3435.549,"endTime":3435.939,"body":"customer"},{"speaker":"Robert","startTime":3435.939,"endTime":3436.479,"body":"experience"},{"speaker":"Robert","startTime":3436.479,"endTime":3437.049,"body":"program,"},{"speaker":"Robert","startTime":3437.439,"endTime":3437.799,"body":"use"},{"speaker":"Robert","startTime":3437.799,"endTime":3437.859,"body":"a"},{"speaker":"Robert","startTime":3437.864,"endTime":3438.339,"body":"process"},{"speaker":"Robert","startTime":3438.339,"endTime":3438.609,"body":"called"},{"speaker":"Robert","startTime":3438.614,"endTime":3439.199,"body":"synnex."},{"speaker":"Robert","startTime":3439.243,"endTime":3439.963,"body":"Synectics"},{"speaker":"Robert","startTime":3439.963,"endTime":3440.383,"body":"means"},{"speaker":"Robert","startTime":3440.383,"endTime":3440.473,"body":"to"},{"speaker":"Robert","startTime":3440.473,"endTime":3440.683,"body":"bring"},{"speaker":"Robert","startTime":3440.683,"endTime":3441.313,"body":"incongruent"},{"speaker":"Robert","startTime":3441.313,"endTime":3441.613,"body":"parts"},{"speaker":"Robert","startTime":3441.613,"endTime":3442.033,"body":"together"},{"speaker":"Robert","startTime":3442.033,"endTime":3442.123,"body":"and"},{"speaker":"Robert","startTime":3442.123,"endTime":3442.333,"body":"make"},{"speaker":"Robert","startTime":3442.333,"endTime":3442.753,"body":"all,"},{"speaker":"Robert","startTime":3443.053,"endTime":3443.233,"body":"it's"},{"speaker":"Robert","startTime":3443.233,"endTime":3443.353,"body":"a"},{"speaker":"Robert","startTime":3443.353,"endTime":3443.983,"body":"process"},{"speaker":"Robert","startTime":3443.983,"endTime":3444.223,"body":"that"},{"speaker":"Robert","startTime":3444.223,"endTime":3444.403,"body":"was"},{"speaker":"Robert","startTime":3444.403,"endTime":3444.793,"body":"actually"},{"speaker":"Robert","startTime":3444.793,"endTime":3445.063,"body":"used"},{"speaker":"Robert","startTime":3445.063,"endTime":3445.513,"body":"for"},{"speaker":"Robert","startTime":3445.783,"endTime":3446.053,"body":"by"},{"speaker":"Robert","startTime":3446.083,"endTime":3446.593,"body":"FedEx,"},{"speaker":"Robert","startTime":3446.598,"endTime":3446.773,"body":"by"},{"speaker":"Robert","startTime":3446.773,"endTime":3447.163,"body":"several"},{"speaker":"Robert","startTime":3447.163,"endTime":3447.493,"body":"other"},{"speaker":"Robert","startTime":3447.493,"endTime":3448.033,"body":"startup."},{"speaker":"Robert","startTime":3448.093,"endTime":3448.273,"body":"And"},{"speaker":"Robert","startTime":3448.273,"endTime":3448.453,"body":"that"},{"speaker":"Robert","startTime":3448.453,"endTime":3448.603,"body":"was"},{"speaker":"Robert","startTime":3448.603,"endTime":3448.753,"body":"when"},{"speaker":"Robert","startTime":3448.753,"endTime":3448.873,"body":"they"},{"speaker":"Robert","startTime":3448.873,"endTime":3449.023,"body":"were"},{"speaker":"Robert","startTime":3449.023,"endTime":3449.083,"body":"a"},{"speaker":"Robert","startTime":3449.083,"endTime":3449.503,"body":"startup"},{"speaker":"Robert","startTime":3449.503,"endTime":3450.013,"body":"company."},{"speaker":"Robert","startTime":3450.36,"endTime":3450.69,"body":"and"},{"speaker":"Robert","startTime":3450.72,"endTime":3450.96,"body":"they"},{"speaker":"Robert","startTime":3450.96,"endTime":3451.38,"body":"actually"},{"speaker":"Robert","startTime":3451.38,"endTime":3451.74,"body":"use"},{"speaker":"Robert","startTime":3451.74,"endTime":3451.89,"body":"this"},{"speaker":"Robert","startTime":3451.895,"endTime":3452.43,"body":"process."},{"speaker":"Robert","startTime":3452.43,"endTime":3452.61,"body":"I've"},{"speaker":"Robert","startTime":3452.61,"endTime":3452.91,"body":"used"},{"speaker":"Robert","startTime":3452.91,"endTime":3453.09,"body":"this"},{"speaker":"Robert","startTime":3453.09,"endTime":3453.6,"body":"process"},{"speaker":"Robert","startTime":3453.605,"endTime":3453.9,"body":"many"},{"speaker":"Robert","startTime":3453.9,"endTime":3454.41,"body":"times"},{"speaker":"Robert","startTime":3454.71,"endTime":3454.86,"body":"and"},{"speaker":"Robert","startTime":3454.86,"endTime":3455.19,"body":"it's,"},{"speaker":"Robert","startTime":3455.22,"endTime":3455.7,"body":"it"},{"speaker":"Robert","startTime":3455.7,"endTime":3456.06,"body":"works"},{"speaker":"Robert","startTime":3456.06,"endTime":3456.3,"body":"every"},{"speaker":"Robert","startTime":3456.3,"endTime":3456.75,"body":"time."},{"speaker":"Robert","startTime":3456.75,"endTime":3456.9,"body":"So"},{"speaker":"Robert","startTime":3456.9,"endTime":3457.02,"body":"I"},{"speaker":"Robert","startTime":3457.02,"endTime":3457.23,"body":"just"},{"speaker":"Robert","startTime":3457.23,"endTime":3457.44,"body":"thought"},{"speaker":"Robert","startTime":3457.44,"endTime":3457.59,"body":"that"},{"speaker":"Robert","startTime":3457.59,"endTime":3457.77,"body":"some"},{"speaker":"Robert","startTime":3457.77,"endTime":3458.01,"body":"people"},{"speaker":"Robert","startTime":3458.01,"endTime":3458.07,"body":"are"},{"speaker":"Robert","startTime":3458.07,"endTime":3458.28,"body":"gonna"},{"speaker":"Robert","startTime":3458.28,"endTime":3458.58,"body":"go,"},{"speaker":"Robert","startTime":3458.76,"endTime":3459.0,"body":"Yeah,"},{"speaker":"Robert","startTime":3459.0,"endTime":3459.15,"body":"well"},{"speaker":"Robert","startTime":3459.15,"endTime":3459.33,"body":"that"},{"speaker":"Robert","startTime":3459.33,"endTime":3459.72,"body":"sounds"},{"speaker":"Robert","startTime":3459.72,"endTime":3459.93,"body":"good,"},{"speaker":"Robert","startTime":3459.93,"endTime":3460.02,"body":"but"},{"speaker":"Robert","startTime":3460.02,"endTime":3460.14,"body":"how"},{"speaker":"Robert","startTime":3460.14,"endTime":3460.23,"body":"do"},{"speaker":"Robert","startTime":3460.23,"endTime":3460.29,"body":"you"},{"speaker":"Robert","startTime":3460.295,"endTime":3460.56,"body":"do"},{"speaker":"Robert","startTime":3460.56,"endTime":3460.66,"body":"it?"},{"speaker":"Robert","startTime":3460.835,"endTime":3461.255,"body":"And"},{"speaker":"Robert","startTime":3461.255,"endTime":3461.615,"body":"so"},{"speaker":"Robert","startTime":3461.615,"endTime":3461.765,"body":"it's"},{"speaker":"Robert","startTime":3461.765,"endTime":3462.065,"body":"like,"},{"speaker":"Robert","startTime":3462.065,"endTime":3462.185,"body":"so"},{"speaker":"Robert","startTime":3462.185,"endTime":3462.485,"body":"this"},{"speaker":"Robert","startTime":3462.485,"endTime":3462.875,"body":"actually"},{"speaker":"Robert","startTime":3462.875,"endTime":3463.115,"body":"gives"},{"speaker":"Robert","startTime":3463.12,"endTime":3463.205,"body":"you"},{"speaker":"Robert","startTime":3463.205,"endTime":3463.325,"body":"the"},{"speaker":"Robert","startTime":3463.33,"endTime":3463.895,"body":"tools"},{"speaker":"Robert","startTime":3463.895,"endTime":3463.985,"body":"in"},{"speaker":"Robert","startTime":3463.985,"endTime":3464.255,"body":"order"},{"speaker":"Robert","startTime":3464.255,"endTime":3464.375,"body":"to"},{"speaker":"Robert","startTime":3464.375,"endTime":3464.915,"body":"implement"},{"speaker":"Robert","startTime":3464.915,"endTime":3465.245,"body":"something"},{"speaker":"Robert","startTime":3465.245,"endTime":3465.455,"body":"like"},{"speaker":"Robert","startTime":3465.455,"endTime":3465.755,"body":"that."},{"speaker":"Robert","startTime":3465.995,"endTime":3466.175,"body":"And"},{"speaker":"Robert","startTime":3466.18,"endTime":3466.265,"body":"if"},{"speaker":"Robert","startTime":3466.665,"endTime":3466.825,"body":"somebody"},{"speaker":"Robert","startTime":3466.83,"endTime":3466.955,"body":"gets"},{"speaker":"Robert","startTime":3466.955,"endTime":3467.375,"body":"stuck"},{"speaker":"Robert","startTime":3467.375,"endTime":3467.525,"body":"or"},{"speaker":"Robert","startTime":3467.53,"endTime":3467.915,"body":"something,"},{"speaker":"Robert","startTime":3467.915,"endTime":3468.065,"body":"or"},{"speaker":"Robert","startTime":3468.07,"endTime":3468.335,"body":"wants"},{"speaker":"Robert","startTime":3468.335,"endTime":3468.455,"body":"to"},{"speaker":"Robert","startTime":3468.455,"endTime":3468.785,"body":"know,"},{"speaker":"Robert","startTime":3468.965,"endTime":3469.145,"body":"just"},{"speaker":"Robert","startTime":3469.145,"endTime":3469.295,"body":"have"},{"speaker":"Robert","startTime":3469.295,"endTime":3469.355,"body":"'em"},{"speaker":"Robert","startTime":3469.355,"endTime":3469.505,"body":"get"},{"speaker":"Robert","startTime":3469.505,"endTime":3469.775,"body":"ahold"},{"speaker":"Robert","startTime":3469.78,"endTime":3469.865,"body":"of"},{"speaker":"Robert","startTime":3469.87,"endTime":3470.174,"body":"us"},{"speaker":"Robert","startTime":3470.359,"endTime":3470.569,"body":"and"},{"speaker":"Robert","startTime":3470.569,"endTime":3470.779,"body":"we'd"},{"speaker":"Robert","startTime":3470.779,"endTime":3470.869,"body":"be"},{"speaker":"Robert","startTime":3470.869,"endTime":3471.169,"body":"happy"},{"speaker":"Robert","startTime":3471.174,"endTime":3471.259,"body":"to"},{"speaker":"Robert","startTime":3471.259,"endTime":3471.469,"body":"help"},{"speaker":"Robert","startTime":3471.469,"endTime":3471.769,"body":"them"},{"speaker":"Robert","startTime":3471.88,"endTime":3472.12,"body":"point"},{"speaker":"Robert","startTime":3472.12,"endTime":3472.18,"body":"'em"},{"speaker":"Robert","startTime":3472.185,"endTime":3472.3,"body":"in"},{"speaker":"Robert","startTime":3472.3,"endTime":3472.36,"body":"the"},{"speaker":"Robert","startTime":3472.36,"endTime":3472.54,"body":"right"},{"speaker":"Robert","startTime":3472.57,"endTime":3473.14,"body":"direction"},{"speaker":"Robert","startTime":3473.41,"endTime":3473.56,"body":"and"},{"speaker":"Robert","startTime":3473.56,"endTime":3473.74,"body":"give"},{"speaker":"Robert","startTime":3473.74,"endTime":3473.95,"body":"them"},{"speaker":"Robert","startTime":3473.95,"endTime":3474.22,"body":"those"},{"speaker":"Robert","startTime":3474.22,"endTime":3474.49,"body":"type"},{"speaker":"Robert","startTime":3474.49,"endTime":3474.55,"body":"of"},{"speaker":"Robert","startTime":3474.55,"endTime":3474.88,"body":"tools"},{"speaker":"Robert","startTime":3474.88,"endTime":3475.03,"body":"as"},{"speaker":"Robert","startTime":3475.03,"endTime":3475.3,"body":"well."},{"speaker":"Robert","startTime":3475.33,"endTime":3475.63,"body":"So"},{"speaker":"Robert","startTime":3475.63,"endTime":3475.72,"body":"I"},{"speaker":"Robert","startTime":3475.72,"endTime":3475.9,"body":"just"},{"speaker":"Robert","startTime":3475.9,"endTime":3476.08,"body":"thought"},{"speaker":"Robert","startTime":3476.08,"endTime":3476.14,"body":"it"},{"speaker":"Robert","startTime":3476.35,"endTime":3476.59,"body":"might"},{"speaker":"Robert","startTime":3476.59,"endTime":3476.74,"body":"be"},{"speaker":"Robert","startTime":3476.74,"endTime":3476.77,"body":"a"},{"speaker":"Robert","startTime":3476.77,"endTime":3476.95,"body":"good"},{"speaker":"Robert","startTime":3476.95,"endTime":3477.528,"body":"resource."},{"speaker":"Evan Hoffman","startTime":3477.528,"endTime":3477.648,"body":"I"},{"speaker":"Evan Hoffman","startTime":3477.648,"endTime":3477.828,"body":"love"},{"speaker":"Evan Hoffman","startTime":3477.828,"endTime":3477.948,"body":"it."},{"speaker":"Thaddeus Tondu","startTime":3478.018,"endTime":3478.258,"body":"Well,"},{"speaker":"Thaddeus Tondu","startTime":3478.258,"endTime":3478.408,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":3478.408,"endTime":3478.528,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":3478.528,"endTime":3478.798,"body":"note,"},{"speaker":"Thaddeus Tondu","startTime":3478.803,"endTime":3478.918,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":3478.918,"endTime":3479.008,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":3479.008,"endTime":3479.218,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":3479.218,"endTime":3479.458,"body":"wanna"},{"speaker":"Thaddeus Tondu","startTime":3479.458,"endTime":3479.608,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":3479.608,"endTime":3479.698,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":3479.698,"endTime":3479.908,"body":"touch"},{"speaker":"Thaddeus Tondu","startTime":3479.908,"endTime":3480.058,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":3480.063,"endTime":3480.358,"body":"them,"},{"speaker":"Thaddeus Tondu","startTime":3480.568,"endTime":3480.928,"body":"perfect"},{"speaker":"Thaddeus Tondu","startTime":3480.928,"endTime":3481.418,"body":"segue"},{"speaker":"Thaddeus Tondu","startTime":3481.581,"endTime":3481.701,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":3481.701,"endTime":3481.851,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":3481.851,"endTime":3482.061,"body":"reach"},{"speaker":"Thaddeus Tondu","startTime":3482.061,"endTime":3482.151,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":3482.151,"endTime":3482.241,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":3482.241,"endTime":3482.391,"body":"them"},{"speaker":"Thaddeus Tondu","startTime":3482.391,"endTime":3484.651,"body":"prestigecontactgroup.com."},{"speaker":"Thaddeus Tondu","startTime":3484.671,"endTime":3484.881,"body":"These"},{"speaker":"Thaddeus Tondu","startTime":3484.881,"endTime":3485.091,"body":"also"},{"speaker":"Thaddeus Tondu","startTime":3485.091,"endTime":3485.181,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":3485.181,"endTime":3485.271,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":3485.271,"endTime":3485.361,"body":"our"},{"speaker":"Thaddeus Tondu","startTime":3485.361,"endTime":3485.541,"body":"show"},{"speaker":"Thaddeus Tondu","startTime":3485.541,"endTime":3485.781,"body":"notes"},{"speaker":"Thaddeus Tondu","startTime":3485.781,"endTime":3486.181,"body":"after"},{"speaker":"Thaddeus Tondu","startTime":3486.384,"endTime":3486.504,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":3486.504,"endTime":3486.714,"body":"only"},{"speaker":"Thaddeus Tondu","startTime":3486.714,"endTime":3486.834,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":3486.834,"endTime":3487.194,"body":"Ryan's"},{"speaker":"Thaddeus Tondu","startTime":3487.194,"endTime":3487.494,"body":"info,"},{"speaker":"Thaddeus Tondu","startTime":3487.494,"endTime":3487.794,"body":"so"},{"speaker":"Thaddeus Tondu","startTime":3487.794,"endTime":3488.034,"body":"sorry"},{"speaker":"Thaddeus Tondu","startTime":3488.034,"endTime":3488.634,"body":"Robert"},{"speaker":"Thaddeus Tondu","startTime":3488.634,"endTime":3489.234,"body":"R."},{"speaker":"Thaddeus Tondu","startTime":3489.234,"endTime":3489.834,"body":"Blackburn."},{"speaker":"Robert","startTime":3490.364,"endTime":3490.714,"body":"Ah,"},{"speaker":"Robert","startTime":3491.154,"endTime":3491.184,"body":"oh,"},{"speaker":"Robert","startTime":3491.189,"endTime":3491.574,"body":"Ryan."},{"speaker":"Robert","startTime":3491.574,"endTime":3491.754,"body":"He'll"},{"speaker":"Robert","startTime":3491.754,"endTime":3492.024,"body":"call"},{"speaker":"Robert","startTime":3492.294,"endTime":3492.654,"body":"right"},{"speaker":"Thaddeus Tondu","startTime":3494.244,"endTime":3494.464,"body":"He'll"},{"speaker":"Thaddeus Tondu","startTime":3494.464,"endTime":3494.844,"body":"handle"},{"speaker":"Thaddeus Tondu","startTime":3494.844,"endTime":3494.904,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":3494.904,"endTime":3495.154,"body":"all."},{"speaker":"Thaddeus Tondu","startTime":3495.154,"endTime":3495.604,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":3495.634,"endTime":3497.854,"body":"rblackburn@prestigecontactgroup.com."},{"speaker":"Thaddeus Tondu","startTime":3497.874,"endTime":3497.964,"body":"And"},{"speaker":"Thaddeus Tondu","startTime":3497.964,"endTime":3498.024,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":3498.024,"endTime":3498.264,"body":"course"},{"speaker":"Thaddeus Tondu","startTime":3498.269,"endTime":3498.324,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":3498.324,"endTime":3498.444,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":3498.444,"endTime":3498.624,"body":"wanna"},{"speaker":"Thaddeus Tondu","startTime":3498.624,"endTime":3498.834,"body":"jump"},{"speaker":"Thaddeus Tondu","startTime":3498.834,"endTime":3498.984,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":3498.984,"endTime":3499.074,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":3499.074,"endTime":3499.254,"body":"book"},{"speaker":"Thaddeus Tondu","startTime":3499.254,"endTime":3499.284,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":3499.284,"endTime":3499.554,"body":"meeting"},{"speaker":"Thaddeus Tondu","startTime":3499.559,"endTime":3499.734,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":3499.734,"endTime":3499.854,"body":"him."},{"speaker":"Thaddeus Tondu","startTime":3499.854,"endTime":3503.424,"body":"meetings.hubspot.com/rblackburn1"},{"speaker":"Thaddeus Tondu","startTime":3503.814,"endTime":3504.354,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":3504.684,"endTime":3504.924,"body":"must"},{"speaker":"Thaddeus Tondu","startTime":3504.924,"endTime":3505.074,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":3505.074,"endTime":3505.134,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":3505.134,"endTime":3505.524,"body":"second."},{"speaker":"Thaddeus Tondu","startTime":3505.524,"endTime":3505.764,"body":"R"},{"speaker":"Thaddeus Tondu","startTime":3505.764,"endTime":3506.304,"body":"Blackburn"},{"speaker":"Thaddeus Tondu","startTime":3506.304,"endTime":3506.484,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":3506.484,"endTime":3506.784,"body":"there"},{"speaker":"Thaddeus Tondu","startTime":3507.084,"endTime":3507.204,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":3507.209,"endTime":3507.294,"body":"he"},{"speaker":"Thaddeus Tondu","startTime":3507.294,"endTime":3507.564,"body":"wasn't"},{"speaker":"Thaddeus Tondu","startTime":3507.564,"endTime":3507.774,"body":"able"},{"speaker":"Thaddeus Tondu","startTime":3507.774,"endTime":3507.924,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":3507.924,"endTime":3508.194,"body":"take"},{"speaker":"Thaddeus Tondu","startTime":3508.194,"endTime":3508.494,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":3509.094,"endTime":3509.244,"body":"url."},{"speaker":"Thaddeus Tondu","startTime":3509.244,"endTime":3509.424,"body":"Had"},{"speaker":"Thaddeus Tondu","startTime":3509.424,"endTime":3509.514,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":3509.514,"endTime":3509.664,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":3509.664,"endTime":3509.724,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":3509.724,"endTime":3509.964,"body":"number"},{"speaker":"Thaddeus Tondu","startTime":3509.964,"endTime":3510.204,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":3510.204,"endTime":3510.534,"body":"behind"},{"speaker":"Thaddeus Tondu","startTime":3510.534,"endTime":3510.684,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":3510.684,"endTime":3511.074,"body":"so"},{"speaker":"Evan Hoffman","startTime":3511.094,"endTime":3511.514,"body":"you,"},{"speaker":"Evan Hoffman","startTime":3512.094,"endTime":3512.274,"body":"you"},{"speaker":"Evan Hoffman","startTime":3512.274,"endTime":3512.484,"body":"can"},{"speaker":"Evan Hoffman","startTime":3512.484,"endTime":3512.664,"body":"get"},{"speaker":"Evan Hoffman","startTime":3512.664,"endTime":3512.814,"body":"that"},{"speaker":"Evan Hoffman","startTime":3512.814,"endTime":3513.234,"body":"HubSpot"},{"speaker":"Evan Hoffman","startTime":3513.234,"endTime":3513.504,"body":"link"},{"speaker":"Evan Hoffman","startTime":3513.504,"endTime":3513.594,"body":"and"},{"speaker":"Evan Hoffman","startTime":3513.599,"endTime":3513.804,"body":"put"},{"speaker":"Evan Hoffman","startTime":3513.804,"endTime":3513.924,"body":"me"},{"speaker":"Evan Hoffman","startTime":3514.134,"endTime":3514.314,"body":"right."},{"speaker":"Evan Hoffman","startTime":3514.704,"endTime":3515.004,"body":"There"},{"speaker":"Evan Hoffman","startTime":3515.004,"endTime":3515.064,"body":"you"},{"speaker":"Evan Hoffman","startTime":3515.064,"endTime":3515.394,"body":"go."},{"speaker":"Robert","startTime":3515.525,"endTime":3515.765,"body":"Yeah."},{"speaker":"Evan Hoffman","startTime":3515.87,"endTime":3516.02,"body":"And"},{"speaker":"Evan Hoffman","startTime":3516.025,"endTime":3516.08,"body":"I"},{"speaker":"Evan Hoffman","startTime":3516.08,"endTime":3516.26,"body":"did"},{"speaker":"Evan Hoffman","startTime":3516.26,"endTime":3516.47,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":3516.47,"endTime":3516.59,"body":"give"},{"speaker":"Evan Hoffman","startTime":3516.59,"endTime":3516.68,"body":"you"},{"speaker":"Evan Hoffman","startTime":3516.68,"endTime":3516.92,"body":"guys"},{"speaker":"Evan Hoffman","startTime":3516.925,"endTime":3517.13,"body":"a,"},{"speaker":"Evan Hoffman","startTime":3517.22,"endTime":3517.4,"body":"an"},{"speaker":"Evan Hoffman","startTime":3517.405,"endTime":3518.0,"body":"opportunity"},{"speaker":"Evan Hoffman","startTime":3518.48,"endTime":3518.72,"body":"to,"},{"speaker":"Evan Hoffman","startTime":3518.93,"endTime":3519.17,"body":"pitch"},{"speaker":"Evan Hoffman","startTime":3519.175,"endTime":3519.32,"body":"your"},{"speaker":"Evan Hoffman","startTime":3519.325,"endTime":3519.8,"body":"services"},{"speaker":"Evan Hoffman","startTime":3519.8,"endTime":3519.95,"body":"here"},{"speaker":"Evan Hoffman","startTime":3519.98,"endTime":3520.01,"body":"a"},{"speaker":"Evan Hoffman","startTime":3520.01,"endTime":3520.19,"body":"little"},{"speaker":"Evan Hoffman","startTime":3520.19,"endTime":3520.34,"body":"bit"},{"speaker":"Evan Hoffman","startTime":3520.34,"endTime":3520.43,"body":"as"},{"speaker":"Evan Hoffman","startTime":3520.46,"endTime":3520.67,"body":"well,"},{"speaker":"Evan Hoffman","startTime":3520.67,"endTime":3520.91,"body":"because"},{"speaker":"Evan Hoffman","startTime":3520.91,"endTime":3521.09,"body":"you've"},{"speaker":"Evan Hoffman","startTime":3521.09,"endTime":3521.36,"body":"added"},{"speaker":"Evan Hoffman","startTime":3521.36,"endTime":3521.99,"body":"tremendous"},{"speaker":"Evan Hoffman","startTime":3521.995,"endTime":3522.32,"body":"value"},{"speaker":"Evan Hoffman","startTime":3522.32,"endTime":3522.41,"body":"to"},{"speaker":"Evan Hoffman","startTime":3522.41,"endTime":3522.5,"body":"a"},{"speaker":"Evan Hoffman","startTime":3522.5,"endTime":3522.65,"body":"lot"},{"speaker":"Evan Hoffman","startTime":3522.65,"endTime":3522.71,"body":"of"},{"speaker":"Evan Hoffman","startTime":3522.71,"endTime":3523.086,"body":"people."},{"speaker":"Evan Hoffman","startTime":3523.184,"endTime":3523.304,"body":"I"},{"speaker":"Evan Hoffman","startTime":3523.304,"endTime":3523.574,"body":"did"},{"speaker":"Evan Hoffman","startTime":3523.574,"endTime":3523.784,"body":"want"},{"speaker":"Evan Hoffman","startTime":3523.784,"endTime":3523.964,"body":"to,"},{"speaker":"Evan Hoffman","startTime":3524.001,"endTime":3524.211,"body":"go"},{"speaker":"Evan Hoffman","startTime":3524.211,"endTime":3524.631,"body":"value"},{"speaker":"Evan Hoffman","startTime":3524.631,"endTime":3524.961,"body":"first,"},{"speaker":"Evan Hoffman","startTime":3524.961,"endTime":3525.291,"body":"especially"},{"speaker":"Evan Hoffman","startTime":3525.291,"endTime":3525.381,"body":"with"},{"speaker":"Evan Hoffman","startTime":3525.381,"endTime":3525.501,"body":"this"},{"speaker":"Evan Hoffman","startTime":3525.501,"endTime":3526.041,"body":"conversation,"},{"speaker":"Evan Hoffman","startTime":3526.041,"endTime":3526.311,"body":"because"},{"speaker":"Evan Hoffman","startTime":3526.311,"endTime":3526.521,"body":"most"},{"speaker":"Evan Hoffman","startTime":3526.521,"endTime":3526.761,"body":"people"},{"speaker":"Evan Hoffman","startTime":3526.766,"endTime":3527.061,"body":"think"},{"speaker":"Evan Hoffman","startTime":3527.061,"endTime":3527.331,"body":"of,"},{"speaker":"Evan Hoffman","startTime":3527.391,"endTime":3527.751,"body":"again,"},{"speaker":"Evan Hoffman","startTime":3527.751,"endTime":3527.901,"body":"like"},{"speaker":"Evan Hoffman","startTime":3527.901,"endTime":3528.021,"body":"you"},{"speaker":"Evan Hoffman","startTime":3528.021,"endTime":3528.291,"body":"mentioned"},{"speaker":"Evan Hoffman","startTime":3528.291,"endTime":3528.591,"body":"earlier,"},{"speaker":"Evan Hoffman","startTime":3528.596,"endTime":3528.891,"body":"Ryan,"},{"speaker":"Evan Hoffman","startTime":3529.251,"endTime":3529.401,"body":"the"},{"speaker":"Evan Hoffman","startTime":3529.401,"endTime":3529.941,"body":"sexy"},{"speaker":"Evan Hoffman","startTime":3529.941,"endTime":3530.331,"body":"thing"},{"speaker":"Evan Hoffman","startTime":3530.331,"endTime":3530.721,"body":"being"},{"speaker":"Evan Hoffman","startTime":3530.721,"endTime":3531.231,"body":"sales."},{"speaker":"Evan Hoffman","startTime":3531.368,"endTime":3531.608,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":3531.613,"endTime":3531.848,"body":"this"},{"speaker":"Evan Hoffman","startTime":3531.848,"endTime":3531.968,"body":"is"},{"speaker":"Evan Hoffman","startTime":3531.968,"endTime":3532.148,"body":"what"},{"speaker":"Evan Hoffman","startTime":3532.153,"endTime":3532.448,"body":"leads"},{"speaker":"Evan Hoffman","startTime":3532.448,"endTime":3532.568,"body":"to"},{"speaker":"Evan Hoffman","startTime":3532.573,"endTime":3532.778,"body":"more"},{"speaker":"Evan Hoffman","startTime":3532.778,"endTime":3533.228,"body":"sales."},{"speaker":"Evan Hoffman","startTime":3533.318,"endTime":3533.528,"body":"This"},{"speaker":"Evan Hoffman","startTime":3533.528,"endTime":3533.618,"body":"is"},{"speaker":"Evan Hoffman","startTime":3533.623,"endTime":3533.798,"body":"what"},{"speaker":"Evan Hoffman","startTime":3533.798,"endTime":3534.038,"body":"leads"},{"speaker":"Evan Hoffman","startTime":3534.038,"endTime":3534.128,"body":"to"},{"speaker":"Evan Hoffman","startTime":3534.128,"endTime":3534.308,"body":"more"},{"speaker":"Evan Hoffman","startTime":3534.308,"endTime":3535.028,"body":"opportunities,"},{"speaker":"Evan Hoffman","startTime":3535.508,"endTime":3535.838,"body":"right?"},{"speaker":"Evan Hoffman","startTime":3535.988,"endTime":3536.348,"body":"Gretzky"},{"speaker":"Evan Hoffman","startTime":3536.348,"endTime":3536.696,"body":"said"},{"speaker":"Evan Hoffman","startTime":3536.877,"endTime":3536.967,"body":"I"},{"speaker":"Evan Hoffman","startTime":3536.967,"endTime":3537.177,"body":"miss"},{"speaker":"Evan Hoffman","startTime":3537.177,"endTime":3537.267,"body":"a"},{"speaker":"Evan Hoffman","startTime":3537.267,"endTime":3537.477,"body":"hundred"},{"speaker":"Evan Hoffman","startTime":3537.477,"endTime":3537.717,"body":"percent"},{"speaker":"Evan Hoffman","startTime":3537.717,"endTime":3537.777,"body":"of"},{"speaker":"Evan Hoffman","startTime":3537.777,"endTime":3537.867,"body":"the"},{"speaker":"Evan Hoffman","startTime":3537.867,"endTime":3538.137,"body":"shots."},{"speaker":"Evan Hoffman","startTime":3538.137,"endTime":3538.227,"body":"I"},{"speaker":"Evan Hoffman","startTime":3538.227,"endTime":3538.377,"body":"don't"},{"speaker":"Evan Hoffman","startTime":3538.377,"endTime":3538.557,"body":"take."},{"speaker":"Evan Hoffman","startTime":3538.77,"endTime":3538.98,"body":"This"},{"speaker":"Evan Hoffman","startTime":3538.98,"endTime":3539.1,"body":"is"},{"speaker":"Evan Hoffman","startTime":3539.1,"endTime":3539.22,"body":"how"},{"speaker":"Evan Hoffman","startTime":3539.22,"endTime":3539.43,"body":"you"},{"speaker":"Evan Hoffman","startTime":3539.43,"endTime":3539.73,"body":"get"},{"speaker":"Evan Hoffman","startTime":3539.73,"endTime":3539.94,"body":"more"},{"speaker":"Evan Hoffman","startTime":3539.945,"endTime":3540.48,"body":"shots,"},{"speaker":"Evan Hoffman","startTime":3540.638,"endTime":3540.878,"body":"right?"},{"speaker":"Evan Hoffman","startTime":3540.938,"endTime":3541.058,"body":"If"},{"speaker":"Evan Hoffman","startTime":3541.058,"endTime":3541.178,"body":"you"},{"speaker":"Evan Hoffman","startTime":3541.178,"endTime":3541.358,"body":"don't"},{"speaker":"Evan Hoffman","startTime":3541.358,"endTime":3541.478,"body":"have"},{"speaker":"Evan Hoffman","startTime":3541.478,"endTime":3541.538,"body":"the"},{"speaker":"Evan Hoffman","startTime":3541.538,"endTime":3541.778,"body":"puck"},{"speaker":"Evan Hoffman","startTime":3541.778,"endTime":3541.868,"body":"in"},{"speaker":"Evan Hoffman","startTime":3541.868,"endTime":3541.988,"body":"your"},{"speaker":"Evan Hoffman","startTime":3541.988,"endTime":3542.378,"body":"hands,"},{"speaker":"Evan Hoffman","startTime":3542.438,"endTime":3542.528,"body":"you"},{"speaker":"Evan Hoffman","startTime":3542.528,"endTime":3542.888,"body":"can't"},{"speaker":"Evan Hoffman","startTime":3542.888,"endTime":3543.128,"body":"take"},{"speaker":"Evan Hoffman","startTime":3543.128,"endTime":3543.158,"body":"a"},{"speaker":"Evan Hoffman","startTime":3543.158,"endTime":3543.548,"body":"shot."},{"speaker":"Evan Hoffman","startTime":3543.548,"endTime":3543.788,"body":"This"},{"speaker":"Evan Hoffman","startTime":3543.788,"endTime":3543.878,"body":"is"},{"speaker":"Evan Hoffman","startTime":3543.878,"endTime":3544.028,"body":"what"},{"speaker":"Evan Hoffman","startTime":3544.028,"endTime":3544.148,"body":"is"},{"speaker":"Evan Hoffman","startTime":3544.148,"endTime":3544.478,"body":"setting"},{"speaker":"Evan Hoffman","startTime":3544.478,"endTime":3544.628,"body":"up"},{"speaker":"Evan Hoffman","startTime":3544.628,"endTime":3544.748,"body":"your"},{"speaker":"Evan Hoffman","startTime":3544.748,"endTime":3545.018,"body":"sales"},{"speaker":"Evan Hoffman","startTime":3545.018,"endTime":3545.258,"body":"guys"},{"speaker":"Evan Hoffman","startTime":3545.258,"endTime":3545.318,"body":"in"},{"speaker":"Evan Hoffman","startTime":3545.318,"endTime":3545.498,"body":"order"},{"speaker":"Evan Hoffman","startTime":3545.498,"endTime":3545.558,"body":"to"},{"speaker":"Evan Hoffman","startTime":3545.558,"endTime":3545.858,"body":"make"},{"speaker":"Evan Hoffman","startTime":3545.858,"endTime":3545.978,"body":"an"},{"speaker":"Evan Hoffman","startTime":3545.983,"endTime":3546.728,"body":"opportunity"},{"speaker":"Evan Hoffman","startTime":3546.968,"endTime":3547.088,"body":"to"},{"speaker":"Evan Hoffman","startTime":3547.088,"endTime":3547.238,"body":"make"},{"speaker":"Evan Hoffman","startTime":3547.238,"endTime":3547.298,"body":"a"},{"speaker":"Evan Hoffman","startTime":3547.298,"endTime":3547.568,"body":"sale,"},{"speaker":"Evan Hoffman","startTime":3547.651,"endTime":3547.951,"body":"right?"},{"speaker":"Evan Hoffman","startTime":3548.071,"endTime":3548.341,"body":"So"},{"speaker":"Evan Hoffman","startTime":3548.341,"endTime":3548.671,"body":"that's"},{"speaker":"Evan Hoffman","startTime":3548.671,"endTime":3548.941,"body":"why"},{"speaker":"Evan Hoffman","startTime":3548.946,"endTime":3549.181,"body":"this"},{"speaker":"Evan Hoffman","startTime":3549.181,"endTime":3549.331,"body":"is"},{"speaker":"Evan Hoffman","startTime":3549.331,"endTime":3549.631,"body":"so"},{"speaker":"Evan Hoffman","startTime":3549.631,"endTime":3550.201,"body":"essential."},{"speaker":"Evan Hoffman","startTime":3550.206,"endTime":3550.501,"body":"If"},{"speaker":"Evan Hoffman","startTime":3550.501,"endTime":3550.681,"body":"in"},{"speaker":"Evan Hoffman","startTime":3550.681,"endTime":3551.011,"body":"case"},{"speaker":"Evan Hoffman","startTime":3551.221,"endTime":3551.791,"body":"anyone"},{"speaker":"Evan Hoffman","startTime":3552.031,"endTime":3552.421,"body":"missed"},{"speaker":"Evan Hoffman","startTime":3552.421,"endTime":3552.751,"body":"that"},{"speaker":"Evan Hoffman","startTime":3552.751,"endTime":3552.931,"body":"in"},{"speaker":"Evan Hoffman","startTime":3552.931,"endTime":3553.021,"body":"the"},{"speaker":"Evan Hoffman","startTime":3553.021,"endTime":3553.441,"body":"last"},{"speaker":"Evan Hoffman","startTime":3553.561,"endTime":3553.831,"body":"hour"},{"speaker":"Evan Hoffman","startTime":3553.831,"endTime":3553.951,"body":"and"},{"speaker":"Evan Hoffman","startTime":3553.956,"endTime":3554.221,"body":"four"},{"speaker":"Evan Hoffman","startTime":3554.221,"endTime":3554.581,"body":"minutes"},{"speaker":"Evan Hoffman","startTime":3554.581,"endTime":3554.701,"body":"that"},{"speaker":"Evan Hoffman","startTime":3554.701,"endTime":3554.881,"body":"we've"},{"speaker":"Evan Hoffman","startTime":3554.881,"endTime":3555.001,"body":"been"},{"speaker":"Evan Hoffman","startTime":3555.001,"endTime":3555.541,"body":"talking,"},{"speaker":"Evan Hoffman","startTime":3555.586,"endTime":3555.856,"body":"that's"},{"speaker":"Evan Hoffman","startTime":3555.856,"endTime":3556.096,"body":"why"},{"speaker":"Evan Hoffman","startTime":3556.096,"endTime":3556.276,"body":"we"},{"speaker":"Evan Hoffman","startTime":3556.276,"endTime":3556.516,"body":"had"},{"speaker":"Evan Hoffman","startTime":3556.516,"endTime":3556.666,"body":"this"},{"speaker":"Evan Hoffman","startTime":3556.666,"endTime":3557.446,"body":"conversation."},{"speaker":"Evan Hoffman","startTime":3557.806,"endTime":3558.016,"body":"So"},{"speaker":"Evan Hoffman","startTime":3558.016,"endTime":3558.286,"body":"really"},{"speaker":"Evan Hoffman","startTime":3558.286,"endTime":3558.586,"body":"quick,"},{"speaker":"Evan Hoffman","startTime":3558.586,"endTime":3558.796,"body":"what"},{"speaker":"Evan Hoffman","startTime":3558.796,"endTime":3558.886,"body":"is"},{"speaker":"Evan Hoffman","startTime":3558.886,"endTime":3559.006,"body":"it"},{"speaker":"Evan Hoffman","startTime":3559.006,"endTime":3559.216,"body":"that"},{"speaker":"Evan Hoffman","startTime":3559.216,"endTime":3559.516,"body":"sets"},{"speaker":"Evan Hoffman","startTime":3559.516,"endTime":3559.636,"body":"you"},{"speaker":"Evan Hoffman","startTime":3559.636,"endTime":3559.906,"body":"guys"},{"speaker":"Evan Hoffman","startTime":3559.906,"endTime":3560.386,"body":"apart?"},{"speaker":"Evan Hoffman","startTime":3560.656,"endTime":3560.926,"body":"Why"},{"speaker":"Evan Hoffman","startTime":3560.931,"endTime":3561.076,"body":"is"},{"speaker":"Evan Hoffman","startTime":3561.076,"endTime":3561.196,"body":"it"},{"speaker":"Evan Hoffman","startTime":3561.201,"endTime":3561.316,"body":"that"},{"speaker":"Evan Hoffman","startTime":3561.316,"endTime":3561.586,"body":"someone"},{"speaker":"Evan Hoffman","startTime":3561.586,"endTime":3561.766,"body":"needs"},{"speaker":"Evan Hoffman","startTime":3561.766,"endTime":3561.856,"body":"to"},{"speaker":"Evan Hoffman","startTime":3561.856,"endTime":3562.036,"body":"get"},{"speaker":"Evan Hoffman","startTime":3562.036,"endTime":3562.156,"body":"on"},{"speaker":"Evan Hoffman","startTime":3562.156,"endTime":3562.216,"body":"a"},{"speaker":"Evan Hoffman","startTime":3562.221,"endTime":3562.396,"body":"call"},{"speaker":"Evan Hoffman","startTime":3562.396,"endTime":3562.606,"body":"with"},{"speaker":"Evan Hoffman","startTime":3562.606,"endTime":3562.936,"body":"you?"},{"speaker":"Evan Hoffman","startTime":3563.07,"endTime":3563.46,"body":"Go?"},{"speaker":"Ryan","startTime":3563.596,"endTime":3563.836,"body":"Well,"},{"speaker":"Ryan","startTime":3563.836,"endTime":3563.926,"body":"I"},{"speaker":"Ryan","startTime":3563.926,"endTime":3564.196,"body":"think"},{"speaker":"Ryan","startTime":3564.196,"endTime":3564.346,"body":"that"},{"speaker":"Ryan","startTime":3564.346,"endTime":3564.496,"body":"the"},{"speaker":"Ryan","startTime":3564.501,"endTime":3564.826,"body":"first"},{"speaker":"Ryan","startTime":3564.826,"endTime":3565.036,"body":"thing"},{"speaker":"Ryan","startTime":3565.036,"endTime":3565.276,"body":"is"},{"speaker":"Ryan","startTime":3565.276,"endTime":3565.636,"body":"that"},{"speaker":"Ryan","startTime":3565.803,"endTime":3566.002,"body":"if"},{"speaker":"Ryan","startTime":3566.007,"endTime":3566.122,"body":"you're"},{"speaker":"Ryan","startTime":3566.122,"endTime":3566.452,"body":"going"},{"speaker":"Ryan","startTime":3566.452,"endTime":3566.512,"body":"to"},{"speaker":"Ryan","startTime":3566.517,"endTime":3566.842,"body":"hire"},{"speaker":"Ryan","startTime":3566.842,"endTime":3566.902,"body":"a"},{"speaker":"Ryan","startTime":3566.902,"endTime":3567.292,"body":"third"},{"speaker":"Ryan","startTime":3567.297,"endTime":3567.892,"body":"party"},{"speaker":"Ryan","startTime":3568.012,"endTime":3568.222,"body":"to"},{"speaker":"Ryan","startTime":3568.227,"endTime":3568.522,"body":"do"},{"speaker":"Ryan","startTime":3568.522,"endTime":3568.942,"body":"calling"},{"speaker":"Ryan","startTime":3568.942,"endTime":3569.122,"body":"for"},{"speaker":"Ryan","startTime":3569.122,"endTime":3569.512,"body":"you,"},{"speaker":"Ryan","startTime":3569.782,"endTime":3569.872,"body":"a"},{"speaker":"Ryan","startTime":3569.872,"endTime":3570.082,"body":"lot"},{"speaker":"Ryan","startTime":3570.082,"endTime":3570.142,"body":"of"},{"speaker":"Ryan","startTime":3570.147,"endTime":3570.562,"body":"times"},{"speaker":"Ryan","startTime":3570.682,"endTime":3570.892,"body":"the"},{"speaker":"Ryan","startTime":3570.897,"endTime":3571.372,"body":"reason"},{"speaker":"Ryan","startTime":3571.372,"endTime":3571.792,"body":"behind"},{"speaker":"Ryan","startTime":3571.792,"endTime":3572.182,"body":"that"},{"speaker":"Ryan","startTime":3572.242,"endTime":3572.512,"body":"ends"},{"speaker":"Ryan","startTime":3572.512,"endTime":3572.662,"body":"up"},{"speaker":"Ryan","startTime":3572.662,"endTime":3572.902,"body":"being"},{"speaker":"Ryan","startTime":3572.902,"endTime":3573.172,"body":"that"},{"speaker":"Ryan","startTime":3573.262,"endTime":3573.712,"body":"building"},{"speaker":"Ryan","startTime":3573.712,"endTime":3573.892,"body":"out"},{"speaker":"Ryan","startTime":3573.892,"endTime":3574.012,"body":"your"},{"speaker":"Ryan","startTime":3574.012,"endTime":3574.192,"body":"own"},{"speaker":"Ryan","startTime":3574.192,"endTime":3574.552,"body":"internal"},{"speaker":"Ryan","startTime":3574.552,"endTime":3574.822,"body":"call"},{"speaker":"Ryan","startTime":3574.827,"endTime":3575.152,"body":"center"},{"speaker":"Ryan","startTime":3575.152,"endTime":3575.602,"body":"past"},{"speaker":"Ryan","startTime":3575.602,"endTime":3575.662,"body":"a."},{"speaker":"Ryan","startTime":3576.28,"endTime":3577.0,"body":"Scale"},{"speaker":"Ryan","startTime":3577.0,"endTime":3577.57,"body":"becomes"},{"speaker":"Ryan","startTime":3577.57,"endTime":3577.9,"body":"like"},{"speaker":"Ryan","startTime":3577.9,"endTime":3578.26,"body":"running"},{"speaker":"Ryan","startTime":3578.26,"endTime":3578.35,"body":"and"},{"speaker":"Ryan","startTime":3578.35,"endTime":3578.86,"body":"operating"},{"speaker":"Ryan","startTime":3578.86,"endTime":3578.92,"body":"a"},{"speaker":"Ryan","startTime":3578.92,"endTime":3579.25,"body":"second"},{"speaker":"Ryan","startTime":3579.25,"endTime":3579.7,"body":"business"},{"speaker":"Ryan","startTime":3579.7,"endTime":3580.0,"body":"inside"},{"speaker":"Ryan","startTime":3580.0,"endTime":3580.06,"body":"of"},{"speaker":"Ryan","startTime":3580.06,"endTime":3580.15,"body":"your"},{"speaker":"Ryan","startTime":3580.15,"endTime":3580.48,"body":"first"},{"speaker":"Ryan","startTime":3580.485,"endTime":3581.05,"body":"business."},{"speaker":"Ryan","startTime":3581.198,"endTime":3581.348,"body":"And"},{"speaker":"Ryan","startTime":3581.348,"endTime":3581.678,"body":"like,"},{"speaker":"Ryan","startTime":3581.858,"endTime":3582.098,"body":"who"},{"speaker":"Ryan","startTime":3582.098,"endTime":3582.188,"body":"the"},{"speaker":"Ryan","startTime":3582.188,"endTime":3582.398,"body":"hell"},{"speaker":"Ryan","startTime":3582.398,"endTime":3582.698,"body":"wants"},{"speaker":"Ryan","startTime":3582.698,"endTime":3583.088,"body":"that?"},{"speaker":"Ryan","startTime":3583.218,"endTime":3583.506,"body":"It's"},{"speaker":"Ryan","startTime":3583.511,"endTime":3583.806,"body":"not"},{"speaker":"Ryan","startTime":3583.806,"endTime":3583.956,"body":"an"},{"speaker":"Ryan","startTime":3583.956,"endTime":3584.406,"body":"easy"},{"speaker":"Ryan","startTime":3584.406,"endTime":3584.676,"body":"thing"},{"speaker":"Ryan","startTime":3584.676,"endTime":3584.766,"body":"to"},{"speaker":"Ryan","startTime":3584.766,"endTime":3585.202,"body":"do."},{"speaker":"Ryan","startTime":3585.448,"endTime":3586.108,"body":"So"},{"speaker":"Ryan","startTime":3586.138,"endTime":3586.468,"body":"people"},{"speaker":"Ryan","startTime":3586.468,"endTime":3586.828,"body":"turn"},{"speaker":"Ryan","startTime":3586.833,"endTime":3587.248,"body":"to"},{"speaker":"Ryan","startTime":3587.248,"endTime":3587.548,"body":"third"},{"speaker":"Ryan","startTime":3587.548,"endTime":3587.878,"body":"party"},{"speaker":"Ryan","startTime":3587.878,"endTime":3588.298,"body":"vendors"},{"speaker":"Ryan","startTime":3588.298,"endTime":3588.628,"body":"for"},{"speaker":"Ryan","startTime":3588.628,"endTime":3588.868,"body":"it."},{"speaker":"Ryan","startTime":3588.988,"endTime":3589.108,"body":"The"},{"speaker":"Ryan","startTime":3589.108,"endTime":3589.708,"body":"problem"},{"speaker":"Ryan","startTime":3589.708,"endTime":3589.978,"body":"is"},{"speaker":"Ryan","startTime":3589.983,"endTime":3590.188,"body":"that"},{"speaker":"Ryan","startTime":3590.188,"endTime":3590.338,"body":"there"},{"speaker":"Ryan","startTime":3590.338,"endTime":3590.398,"body":"are"},{"speaker":"Ryan","startTime":3590.403,"endTime":3590.758,"body":"so"},{"speaker":"Ryan","startTime":3590.763,"endTime":3590.928,"body":"many"},{"speaker":"Ryan","startTime":3591.138,"endTime":3591.808,"body":"vendors"},{"speaker":"Ryan","startTime":3591.928,"endTime":3592.048,"body":"that"},{"speaker":"Ryan","startTime":3592.053,"endTime":3592.138,"body":"are"},{"speaker":"Ryan","startTime":3592.168,"endTime":3592.348,"body":"out"},{"speaker":"Ryan","startTime":3592.348,"endTime":3592.618,"body":"there"},{"speaker":"Ryan","startTime":3592.618,"endTime":3592.768,"body":"that"},{"speaker":"Ryan","startTime":3592.768,"endTime":3593.068,"body":"are"},{"speaker":"Ryan","startTime":3593.238,"endTime":3593.448,"body":"it's,"},{"speaker":"Ryan","startTime":3593.448,"endTime":3593.628,"body":"set"},{"speaker":"Ryan","startTime":3593.628,"endTime":3593.748,"body":"up"},{"speaker":"Ryan","startTime":3593.748,"endTime":3593.928,"body":"where"},{"speaker":"Ryan","startTime":3593.928,"endTime":3594.048,"body":"it's"},{"speaker":"Ryan","startTime":3594.048,"endTime":3594.408,"body":"like,"},{"speaker":"Ryan","startTime":3594.618,"endTime":3594.828,"body":"Hey,"},{"speaker":"Ryan","startTime":3594.828,"endTime":3595.008,"body":"we'll"},{"speaker":"Ryan","startTime":3595.008,"endTime":3595.278,"body":"pay"},{"speaker":"Ryan","startTime":3595.278,"endTime":3595.428,"body":"you"},{"speaker":"Ryan","startTime":3595.428,"endTime":3595.668,"body":"per,"},{"speaker":"Ryan","startTime":3596.028,"endTime":3596.328,"body":"like,"},{"speaker":"Ryan","startTime":3596.358,"endTime":3596.568,"body":"you're"},{"speaker":"Ryan","startTime":3596.568,"endTime":3596.778,"body":"gonna"},{"speaker":"Ryan","startTime":3596.778,"endTime":3596.988,"body":"buy"},{"speaker":"Ryan","startTime":3596.988,"endTime":3597.048,"body":"a"},{"speaker":"Ryan","startTime":3597.048,"endTime":3597.318,"body":"certain"},{"speaker":"Ryan","startTime":3597.318,"endTime":3597.558,"body":"amount"},{"speaker":"Ryan","startTime":3597.558,"endTime":3597.618,"body":"of"},{"speaker":"Ryan","startTime":3597.618,"endTime":3598.218,"body":"minutes"},{"speaker":"Ryan","startTime":3598.668,"endTime":3598.938,"body":"and"},{"speaker":"Ryan","startTime":3598.943,"endTime":3599.088,"body":"it's"},{"speaker":"Ryan","startTime":3599.088,"endTime":3599.238,"body":"gonna"},{"speaker":"Ryan","startTime":3599.238,"endTime":3599.328,"body":"be"},{"speaker":"Ryan","startTime":3599.328,"endTime":3599.568,"body":"X"},{"speaker":"Ryan","startTime":3599.568,"endTime":3599.838,"body":"amount"},{"speaker":"Ryan","startTime":3599.838,"endTime":3599.988,"body":"per"},{"speaker":"Ryan","startTime":3599.988,"endTime":3600.288,"body":"minute"},{"speaker":"Ryan","startTime":3600.288,"endTime":3600.558,"body":"unless"},{"speaker":"Ryan","startTime":3600.563,"endTime":3600.618,"body":"you"},{"speaker":"Ryan","startTime":3600.618,"endTime":3600.708,"body":"go"},{"speaker":"Ryan","startTime":3600.708,"endTime":3600.798,"body":"to"},{"speaker":"Ryan","startTime":3600.798,"endTime":3601.038,"body":"this"},{"speaker":"Ryan","startTime":3601.038,"endTime":3601.338,"body":"level,"},{"speaker":"Ryan","startTime":3601.338,"endTime":3601.428,"body":"and"},{"speaker":"Ryan","startTime":3601.428,"endTime":3601.518,"body":"then"},{"speaker":"Ryan","startTime":3601.523,"endTime":3601.638,"body":"it'll"},{"speaker":"Ryan","startTime":3601.638,"endTime":3601.818,"body":"be"},{"speaker":"Ryan","startTime":3601.818,"endTime":3601.938,"body":"a"},{"speaker":"Ryan","startTime":3601.943,"endTime":3602.088,"body":"little"},{"speaker":"Ryan","startTime":3602.088,"endTime":3602.328,"body":"bit"},{"speaker":"Ryan","startTime":3602.328,"endTime":3602.628,"body":"less"},{"speaker":"Ryan","startTime":3602.628,"endTime":3602.808,"body":"per"},{"speaker":"Ryan","startTime":3602.813,"endTime":3603.044,"body":"minute."},{"speaker":"Ryan","startTime":3603.258,"endTime":3603.378,"body":"And,"},{"speaker":"Ryan","startTime":3603.378,"endTime":3603.528,"body":"it's"},{"speaker":"Ryan","startTime":3603.528,"endTime":3603.678,"body":"like,"},{"speaker":"Ryan","startTime":3603.683,"endTime":3603.828,"body":"Yeah,"},{"speaker":"Ryan","startTime":3603.828,"endTime":3603.978,"body":"but"},{"speaker":"Ryan","startTime":3603.983,"endTime":3604.158,"body":"what"},{"speaker":"Ryan","startTime":3604.158,"endTime":3604.248,"body":"is"},{"speaker":"Ryan","startTime":3604.248,"endTime":3604.398,"body":"that"},{"speaker":"Ryan","startTime":3604.398,"endTime":3604.788,"body":"actually"},{"speaker":"Ryan","startTime":3604.788,"endTime":3605.208,"body":"mean?"},{"speaker":"Ryan","startTime":3605.444,"endTime":3605.594,"body":"What"},{"speaker":"Ryan","startTime":3605.594,"endTime":3605.684,"body":"is"},{"speaker":"Ryan","startTime":3605.684,"endTime":3605.804,"body":"that"},{"speaker":"Ryan","startTime":3605.804,"endTime":3606.044,"body":"gonna"},{"speaker":"Ryan","startTime":3606.049,"endTime":3606.494,"body":"do"},{"speaker":"Ryan","startTime":3606.494,"endTime":3606.674,"body":"for"},{"speaker":"Ryan","startTime":3606.674,"endTime":3606.854,"body":"my"},{"speaker":"Ryan","startTime":3606.859,"endTime":3607.629,"body":"business?"},{"speaker":"Ryan","startTime":3607.737,"endTime":3607.882,"body":"I'm"},{"speaker":"Ryan","startTime":3607.882,"endTime":3608.062,"body":"gonna"},{"speaker":"Ryan","startTime":3608.062,"endTime":3608.362,"body":"spend"},{"speaker":"Ryan","startTime":3608.392,"endTime":3608.512,"body":"that"},{"speaker":"Ryan","startTime":3608.512,"endTime":3608.752,"body":"much."},{"speaker":"Ryan","startTime":3608.752,"endTime":3608.902,"body":"And"},{"speaker":"Ryan","startTime":3608.902,"endTime":3609.142,"body":"then"},{"speaker":"Ryan","startTime":3609.142,"endTime":3609.562,"body":"what"},{"speaker":"Ryan","startTime":3609.862,"endTime":3610.372,"body":"you're"},{"speaker":"Ryan","startTime":3610.402,"endTime":3610.642,"body":"like,"},{"speaker":"Ryan","startTime":3610.642,"endTime":3610.882,"body":"how"},{"speaker":"Ryan","startTime":3610.882,"endTime":3611.002,"body":"is"},{"speaker":"Ryan","startTime":3611.002,"endTime":3611.152,"body":"that"},{"speaker":"Ryan","startTime":3611.152,"endTime":3611.602,"body":"process"},{"speaker":"Ryan","startTime":3611.602,"endTime":3611.782,"body":"gonna"},{"speaker":"Ryan","startTime":3611.787,"endTime":3612.142,"body":"work?"},{"speaker":"Ryan","startTime":3612.412,"endTime":3612.592,"body":"And"},{"speaker":"Ryan","startTime":3612.592,"endTime":3612.832,"body":"who's"},{"speaker":"Ryan","startTime":3612.832,"endTime":3613.012,"body":"gonna"},{"speaker":"Ryan","startTime":3613.012,"endTime":3613.132,"body":"be"},{"speaker":"Ryan","startTime":3613.132,"endTime":3613.552,"body":"talking"},{"speaker":"Ryan","startTime":3613.552,"endTime":3613.642,"body":"to"},{"speaker":"Ryan","startTime":3613.642,"endTime":3613.832,"body":"them?"},{"speaker":"Ryan","startTime":3614.182,"endTime":3614.392,"body":"What"},{"speaker":"Ryan","startTime":3614.392,"endTime":3614.512,"body":"are,"},{"speaker":"Ryan","startTime":3614.572,"endTime":3614.692,"body":"who"},{"speaker":"Ryan","startTime":3614.692,"endTime":3614.812,"body":"are"},{"speaker":"Ryan","startTime":3614.812,"endTime":3614.992,"body":"these"},{"speaker":"Ryan","startTime":3614.992,"endTime":3615.322,"body":"people"},{"speaker":"Ryan","startTime":3615.322,"endTime":3615.412,"body":"and"},{"speaker":"Ryan","startTime":3615.412,"endTime":3615.592,"body":"what"},{"speaker":"Ryan","startTime":3615.592,"endTime":3615.682,"body":"do"},{"speaker":"Ryan","startTime":3615.682,"endTime":3615.862,"body":"they"},{"speaker":"Ryan","startTime":3615.867,"endTime":3616.132,"body":"know"},{"speaker":"Ryan","startTime":3616.132,"endTime":3616.402,"body":"about"},{"speaker":"Ryan","startTime":3616.407,"endTime":3616.522,"body":"my"},{"speaker":"Ryan","startTime":3616.522,"endTime":3616.942,"body":"company?"},{"speaker":"Ryan","startTime":3616.947,"endTime":3617.062,"body":"And"},{"speaker":"Ryan","startTime":3617.062,"endTime":3617.122,"body":"I"},{"speaker":"Ryan","startTime":3617.122,"endTime":3617.392,"body":"think"},{"speaker":"Ryan","startTime":3617.392,"endTime":3617.602,"body":"that"},{"speaker":"Ryan","startTime":3617.902,"endTime":3618.052,"body":"the"},{"speaker":"Ryan","startTime":3618.052,"endTime":3618.532,"body":"focus"},{"speaker":"Ryan","startTime":3618.532,"endTime":3618.742,"body":"for"},{"speaker":"Ryan","startTime":3618.742,"endTime":3619.042,"body":"us"},{"speaker":"Ryan","startTime":3619.042,"endTime":3619.192,"body":"is"},{"speaker":"Ryan","startTime":3619.197,"endTime":3619.432,"body":"that"},{"speaker":"Ryan","startTime":3619.432,"endTime":3619.942,"body":"we"},{"speaker":"Ryan","startTime":3620.302,"endTime":3620.722,"body":"don't"},{"speaker":"Ryan","startTime":3620.722,"endTime":3620.992,"body":"just"},{"speaker":"Ryan","startTime":3620.992,"endTime":3621.172,"body":"give"},{"speaker":"Ryan","startTime":3621.177,"endTime":3621.412,"body":"lip"},{"speaker":"Ryan","startTime":3621.412,"endTime":3621.922,"body":"service"},{"speaker":"Ryan","startTime":3621.922,"endTime":3622.162,"body":"to"},{"speaker":"Ryan","startTime":3622.162,"endTime":3622.462,"body":"being"},{"speaker":"Ryan","startTime":3622.462,"endTime":3622.552,"body":"a"},{"speaker":"Ryan","startTime":3622.552,"endTime":3622.882,"body":"brand"},{"speaker":"Ryan","startTime":3622.882,"endTime":3623.512,"body":"extension."},{"speaker":"Ryan","startTime":3623.512,"endTime":3623.692,"body":"We"},{"speaker":"Ryan","startTime":3623.697,"endTime":3624.142,"body":"actually"},{"speaker":"Ryan","startTime":3624.142,"endTime":3624.622,"body":"embody"},{"speaker":"Ryan","startTime":3624.622,"endTime":3624.922,"body":"that."},{"speaker":"Ryan","startTime":3625.402,"endTime":3625.822,"body":"Where"},{"speaker":"Ryan","startTime":3625.822,"endTime":3626.182,"body":"we"},{"speaker":"Ryan","startTime":3626.182,"endTime":3626.572,"body":"actually"},{"speaker":"Ryan","startTime":3626.572,"endTime":3626.902,"body":"dive"},{"speaker":"Ryan","startTime":3626.902,"endTime":3627.082,"body":"in"},{"speaker":"Ryan","startTime":3627.082,"endTime":3627.232,"body":"on"},{"speaker":"Ryan","startTime":3627.232,"endTime":3627.442,"body":"your"},{"speaker":"Ryan","startTime":3627.442,"endTime":3627.862,"body":"company,"},{"speaker":"Ryan","startTime":3627.862,"endTime":3628.042,"body":"we"},{"speaker":"Ryan","startTime":3628.042,"endTime":3628.522,"body":"learn"},{"speaker":"Ryan","startTime":3628.522,"endTime":3629.152,"body":"exactly"},{"speaker":"Ryan","startTime":3629.152,"endTime":3629.302,"body":"who"},{"speaker":"Ryan","startTime":3629.302,"endTime":3629.452,"body":"you"},{"speaker":"Ryan","startTime":3629.452,"endTime":3629.722,"body":"are,"},{"speaker":"Ryan","startTime":3629.722,"endTime":3629.872,"body":"what"},{"speaker":"Ryan","startTime":3629.872,"endTime":3630.112,"body":"makes"},{"speaker":"Ryan","startTime":3630.112,"endTime":3630.202,"body":"you"},{"speaker":"Ryan","startTime":3630.202,"endTime":3630.562,"body":"tick,"},{"speaker":"Ryan","startTime":3630.562,"endTime":3630.712,"body":"your"},{"speaker":"Ryan","startTime":3630.712,"endTime":3631.072,"body":"brand"},{"speaker":"Ryan","startTime":3631.072,"endTime":3631.672,"body":"story,"},{"speaker":"Ryan","startTime":3632.092,"endTime":3632.242,"body":"your"},{"speaker":"Ryan","startTime":3632.242,"endTime":3632.812,"body":"involvement"},{"speaker":"Ryan","startTime":3632.812,"endTime":3632.932,"body":"in"},{"speaker":"Ryan","startTime":3632.932,"endTime":3633.022,"body":"the"},{"speaker":"Ryan","startTime":3633.027,"endTime":3633.592,"body":"community,"},{"speaker":"Ryan","startTime":3633.592,"endTime":3633.742,"body":"the"},{"speaker":"Ryan","startTime":3633.742,"endTime":3634.102,"body":"people"},{"speaker":"Ryan","startTime":3634.102,"endTime":3634.462,"body":"within"},{"speaker":"Ryan","startTime":3634.462,"endTime":3634.642,"body":"your"},{"speaker":"Ryan","startTime":3634.642,"endTime":3635.212,"body":"company"},{"speaker":"Ryan","startTime":3635.212,"endTime":3635.452,"body":"that"},{"speaker":"Ryan","startTime":3635.457,"endTime":3635.572,"body":"are"},{"speaker":"Ryan","startTime":3635.572,"endTime":3635.722,"body":"in"},{"speaker":"Ryan","startTime":3635.722,"endTime":3636.202,"body":"positions"},{"speaker":"Ryan","startTime":3636.207,"endTime":3636.322,"body":"of"},{"speaker":"Ryan","startTime":3636.322,"endTime":3636.992,"body":"leadership."},{"speaker":"Ryan","startTime":3637.218,"endTime":3637.428,"body":"Your"},{"speaker":"Ryan","startTime":3637.428,"endTime":3638.208,"body":"CSRs"},{"speaker":"Ryan","startTime":3638.208,"endTime":3638.748,"body":"names,"},{"speaker":"Ryan","startTime":3638.753,"endTime":3638.928,"body":"your"},{"speaker":"Ryan","startTime":3638.928,"endTime":3639.618,"body":"technicians"},{"speaker":"Ryan","startTime":3639.623,"endTime":3640.188,"body":"names,"},{"speaker":"Ryan","startTime":3640.548,"endTime":3640.818,"body":"and"},{"speaker":"Ryan","startTime":3640.818,"endTime":3641.238,"body":"when"},{"speaker":"Ryan","startTime":3641.243,"endTime":3641.438,"body":"your"},{"speaker":"Ryan","startTime":3641.688,"endTime":3642.378,"body":"customers"},{"speaker":"Ryan","startTime":3642.378,"endTime":3642.618,"body":"are"},{"speaker":"Ryan","startTime":3642.623,"endTime":3643.128,"body":"connecting"},{"speaker":"Ryan","startTime":3643.128,"endTime":3643.398,"body":"with"},{"speaker":"Ryan","startTime":3643.458,"endTime":3643.908,"body":"our"},{"speaker":"Ryan","startTime":3643.908,"endTime":3644.358,"body":"customer"},{"speaker":"Ryan","startTime":3644.358,"endTime":3644.898,"body":"engagement"},{"speaker":"Ryan","startTime":3644.898,"endTime":3645.438,"body":"specialist,"},{"speaker":"Ryan","startTime":3645.438,"endTime":3645.708,"body":"that's"},{"speaker":"Ryan","startTime":3645.708,"endTime":3645.978,"body":"the"},{"speaker":"Ryan","startTime":3645.978,"endTime":3646.338,"body":"title"},{"speaker":"Ryan","startTime":3646.338,"endTime":3646.668,"body":"for"},{"speaker":"Ryan","startTime":3646.668,"endTime":3646.998,"body":"our"},{"speaker":"Ryan","startTime":3646.998,"endTime":3647.358,"body":"call"},{"speaker":"Ryan","startTime":3647.358,"endTime":3647.748,"body":"agents,"},{"speaker":"Ryan","startTime":3647.748,"endTime":3647.868,"body":"if"},{"speaker":"Ryan","startTime":3647.868,"endTime":3647.988,"body":"you"},{"speaker":"Ryan","startTime":3647.988,"endTime":3648.348,"body":"will."},{"speaker":"Ryan","startTime":3648.618,"endTime":3648.828,"body":"Our"},{"speaker":"Ryan","startTime":3648.828,"endTime":3649.248,"body":"customer"},{"speaker":"Ryan","startTime":3649.248,"endTime":3649.638,"body":"engagement"},{"speaker":"Ryan","startTime":3649.638,"endTime":3650.088,"body":"specialist"},{"speaker":"Ryan","startTime":3650.093,"endTime":3650.208,"body":"is"},{"speaker":"Ryan","startTime":3650.213,"endTime":3650.418,"body":"gonna"},{"speaker":"Ryan","startTime":3650.418,"endTime":3650.598,"body":"know"},{"speaker":"Ryan","startTime":3650.598,"endTime":3650.958,"body":"everything"},{"speaker":"Ryan","startTime":3650.963,"endTime":3651.108,"body":"there"},{"speaker":"Ryan","startTime":3651.108,"endTime":3651.228,"body":"is"},{"speaker":"Ryan","startTime":3651.228,"endTime":3651.288,"body":"to"},{"speaker":"Ryan","startTime":3651.293,"endTime":3651.603,"body":"know"},{"speaker":"Ryan","startTime":3652.213,"endTime":3652.403,"body":"about"},{"speaker":"Ryan","startTime":3652.523,"endTime":3652.683,"body":"your"},{"speaker":"Ryan","startTime":3652.683,"endTime":3653.033,"body":"business,"},{"speaker":"Ryan","startTime":3653.058,"endTime":3653.268,"body":"just"},{"speaker":"Ryan","startTime":3653.268,"endTime":3653.448,"body":"like"},{"speaker":"Ryan","startTime":3653.448,"endTime":3653.568,"body":"they"},{"speaker":"Ryan","startTime":3653.568,"endTime":3653.718,"body":"would"},{"speaker":"Ryan","startTime":3653.718,"endTime":3653.808,"body":"if"},{"speaker":"Ryan","startTime":3653.808,"endTime":3653.898,"body":"they"},{"speaker":"Ryan","startTime":3653.898,"endTime":3654.168,"body":"worked"},{"speaker":"Ryan","startTime":3654.168,"endTime":3654.288,"body":"in"},{"speaker":"Ryan","startTime":3654.293,"endTime":3654.408,"body":"your"},{"speaker":"Ryan","startTime":3654.408,"endTime":3654.978,"body":"office"},{"speaker":"Ryan","startTime":3655.218,"endTime":3655.368,"body":"and"},{"speaker":"Ryan","startTime":3655.373,"endTime":3655.428,"body":"the"},{"speaker":"Ryan","startTime":3655.428,"endTime":3655.698,"body":"people"},{"speaker":"Ryan","startTime":3655.703,"endTime":3655.848,"body":"on"},{"speaker":"Ryan","startTime":3655.848,"endTime":3655.938,"body":"the"},{"speaker":"Ryan","startTime":3655.938,"endTime":3656.178,"body":"other"},{"speaker":"Ryan","startTime":3656.178,"endTime":3656.298,"body":"end"},{"speaker":"Ryan","startTime":3656.298,"endTime":3656.358,"body":"of"},{"speaker":"Ryan","startTime":3656.358,"endTime":3656.448,"body":"the"},{"speaker":"Ryan","startTime":3656.453,"endTime":3656.928,"body":"line."},{"speaker":"Ryan","startTime":3656.958,"endTime":3657.168,"body":"Our"},{"speaker":"Ryan","startTime":3657.168,"endTime":3657.438,"body":"goal"},{"speaker":"Ryan","startTime":3657.438,"endTime":3657.588,"body":"is"},{"speaker":"Ryan","startTime":3657.588,"endTime":3657.798,"body":"that"},{"speaker":"Ryan","startTime":3657.798,"endTime":3657.888,"body":"we're"},{"speaker":"Ryan","startTime":3657.888,"endTime":3658.098,"body":"gonna"},{"speaker":"Ryan","startTime":3658.103,"endTime":3658.218,"body":"do"},{"speaker":"Ryan","startTime":3658.218,"endTime":3658.248,"body":"a"},{"speaker":"Ryan","startTime":3658.248,"endTime":3658.488,"body":"better"},{"speaker":"Ryan","startTime":3658.488,"endTime":3658.878,"body":"job"},{"speaker":"Ryan","startTime":3658.878,"endTime":3659.058,"body":"than"},{"speaker":"Ryan","startTime":3659.063,"endTime":3659.238,"body":"you"},{"speaker":"Ryan","startTime":3659.238,"endTime":3659.478,"body":"will"},{"speaker":"Ryan","startTime":3659.478,"endTime":3660.028,"body":"internally."},{"speaker":"Ryan","startTime":3660.086,"endTime":3660.373,"body":"That's"},{"speaker":"Ryan","startTime":3660.373,"endTime":3660.583,"body":"our"},{"speaker":"Ryan","startTime":3660.583,"endTime":3661.153,"body":"standard,"},{"speaker":"Ryan","startTime":3661.483,"endTime":3662.053,"body":"but"},{"speaker":"Ryan","startTime":3662.245,"endTime":3662.455,"body":"they're"},{"speaker":"Ryan","startTime":3662.455,"endTime":3662.605,"body":"not"},{"speaker":"Ryan","startTime":3662.605,"endTime":3662.815,"body":"gonna"},{"speaker":"Ryan","startTime":3662.815,"endTime":3662.995,"body":"know"},{"speaker":"Ryan","startTime":3662.995,"endTime":3663.085,"body":"the"},{"speaker":"Ryan","startTime":3663.085,"endTime":3663.595,"body":"difference"},{"speaker":"Ryan","startTime":3663.595,"endTime":3663.895,"body":"because"},{"speaker":"Ryan","startTime":3663.895,"endTime":3664.045,"body":"it's"},{"speaker":"Ryan","startTime":3664.045,"endTime":3664.315,"body":"gonna"},{"speaker":"Ryan","startTime":3664.315,"endTime":3664.645,"body":"look"},{"speaker":"Ryan","startTime":3664.645,"endTime":3664.795,"body":"and"},{"speaker":"Ryan","startTime":3664.795,"endTime":3665.005,"body":"it's"},{"speaker":"Ryan","startTime":3665.005,"endTime":3665.215,"body":"gonna"},{"speaker":"Ryan","startTime":3665.215,"endTime":3665.665,"body":"sound"},{"speaker":"Ryan","startTime":3665.665,"endTime":3665.755,"body":"and"},{"speaker":"Ryan","startTime":3665.755,"endTime":3665.875,"body":"it's"},{"speaker":"Ryan","startTime":3665.875,"endTime":3666.085,"body":"gonna"},{"speaker":"Ryan","startTime":3666.085,"endTime":3666.775,"body":"feel"},{"speaker":"Ryan","startTime":3667.255,"endTime":3667.765,"body":"like"},{"speaker":"Ryan","startTime":3667.855,"endTime":3668.155,"body":"that's"},{"speaker":"Ryan","startTime":3668.155,"endTime":3668.305,"body":"who"},{"speaker":"Ryan","startTime":3668.305,"endTime":3668.425,"body":"they're"},{"speaker":"Ryan","startTime":3668.425,"endTime":3668.815,"body":"talking"},{"speaker":"Ryan","startTime":3668.815,"endTime":3669.115,"body":"to"},{"speaker":"Ryan","startTime":3669.115,"endTime":3669.265,"body":"is"},{"speaker":"Ryan","startTime":3669.265,"endTime":3669.475,"body":"your"},{"speaker":"Ryan","startTime":3669.475,"endTime":3669.985,"body":"company."},{"speaker":"Ryan","startTime":3670.049,"endTime":3670.323,"body":"And,"},{"speaker":"Ryan","startTime":3670.328,"endTime":3670.503,"body":"that's"},{"speaker":"Ryan","startTime":3670.503,"endTime":3670.773,"body":"really"},{"speaker":"Ryan","startTime":3670.778,"endTime":3670.923,"body":"the"},{"speaker":"Ryan","startTime":3670.923,"endTime":3671.433,"body":"idea."},{"speaker":"Ryan","startTime":3671.613,"endTime":3671.763,"body":"There"},{"speaker":"Ryan","startTime":3671.763,"endTime":3671.973,"body":"was"},{"speaker":"Ryan","startTime":3671.973,"endTime":3672.063,"body":"a"},{"speaker":"Ryan","startTime":3672.068,"endTime":3672.453,"body":"study"},{"speaker":"Ryan","startTime":3672.453,"endTime":3672.723,"body":"done"},{"speaker":"Ryan","startTime":3672.723,"endTime":3672.933,"body":"by"},{"speaker":"Ryan","startTime":3672.938,"endTime":3673.533,"body":"Forbes"},{"speaker":"Ryan","startTime":3673.533,"endTime":3673.653,"body":"and"},{"speaker":"Ryan","startTime":3673.658,"endTime":3673.773,"body":"it"},{"speaker":"Ryan","startTime":3673.773,"endTime":3673.893,"body":"was"},{"speaker":"Ryan","startTime":3673.893,"endTime":3674.253,"body":"like"},{"speaker":"Ryan","startTime":3674.445,"endTime":3674.8,"body":"something"},{"speaker":"Ryan","startTime":3674.8,"endTime":3674.98,"body":"like"},{"speaker":"Ryan","startTime":3674.98,"endTime":3676.24,"body":"96%"},{"speaker":"Ryan","startTime":3676.245,"endTime":3676.52,"body":"of"},{"speaker":"Ryan","startTime":3676.99,"endTime":3677.89,"body":"customers"},{"speaker":"Ryan","startTime":3677.95,"endTime":3678.37,"body":"after"},{"speaker":"Ryan","startTime":3678.37,"endTime":3678.43,"body":"a"},{"speaker":"Ryan","startTime":3678.43,"endTime":3678.91,"body":"poor"},{"speaker":"Ryan","startTime":3678.91,"endTime":3679.42,"body":"service"},{"speaker":"Ryan","startTime":3679.42,"endTime":3680.23,"body":"experience."},{"speaker":"Ryan","startTime":3680.83,"endTime":3681.01,"body":"Are"},{"speaker":"Ryan","startTime":3681.01,"endTime":3681.34,"body":"not"},{"speaker":"Ryan","startTime":3681.34,"endTime":3681.52,"body":"gonna"},{"speaker":"Ryan","startTime":3681.52,"endTime":3681.67,"body":"do"},{"speaker":"Ryan","startTime":3681.67,"endTime":3682.24,"body":"business"},{"speaker":"Ryan","startTime":3682.24,"endTime":3682.42,"body":"with"},{"speaker":"Ryan","startTime":3682.42,"endTime":3682.63,"body":"that"},{"speaker":"Ryan","startTime":3682.63,"endTime":3682.87,"body":"same"},{"speaker":"Ryan","startTime":3682.87,"endTime":3683.32,"body":"company"},{"speaker":"Ryan","startTime":3683.32,"endTime":3683.59,"body":"ever"},{"speaker":"Ryan","startTime":3683.59,"endTime":3684.07,"body":"again."},{"speaker":"Ryan","startTime":3684.37,"endTime":3684.58,"body":"And"},{"speaker":"Ryan","startTime":3684.58,"endTime":3684.91,"body":"so"},{"speaker":"Ryan","startTime":3685.15,"endTime":3685.54,"body":"Robert"},{"speaker":"Ryan","startTime":3685.54,"endTime":3685.69,"body":"was"},{"speaker":"Ryan","startTime":3685.69,"endTime":3685.93,"body":"saying"},{"speaker":"Ryan","startTime":3685.93,"endTime":3686.11,"body":"like,"},{"speaker":"Ryan","startTime":3686.11,"endTime":3686.26,"body":"you're"},{"speaker":"Ryan","startTime":3686.26,"endTime":3686.53,"body":"betting"},{"speaker":"Ryan","startTime":3686.53,"endTime":3686.65,"body":"the"},{"speaker":"Ryan","startTime":3686.65,"endTime":3687.04,"body":"farm"},{"speaker":"Ryan","startTime":3687.04,"endTime":3687.19,"body":"on"},{"speaker":"Ryan","startTime":3687.19,"endTime":3687.58,"body":"somebody"},{"speaker":"Ryan","startTime":3687.58,"endTime":3687.76,"body":"who's"},{"speaker":"Ryan","startTime":3687.76,"endTime":3688.15,"body":"making"},{"speaker":"Ryan","startTime":3688.15,"endTime":3688.466,"body":"like"},{"speaker":"Ryan","startTime":3688.551,"endTime":3689.001,"body":"13"},{"speaker":"Ryan","startTime":3689.001,"endTime":3689.271,"body":"bucks"},{"speaker":"Ryan","startTime":3689.271,"endTime":3689.361,"body":"an"},{"speaker":"Ryan","startTime":3689.366,"endTime":3689.601,"body":"hour"},{"speaker":"Ryan","startTime":3689.601,"endTime":3689.631,"body":"or"},{"speaker":"Ryan","startTime":3689.631,"endTime":3690.111,"body":"whatever."},{"speaker":"Ryan","startTime":3690.55,"endTime":3690.7,"body":"As"},{"speaker":"Ryan","startTime":3690.7,"endTime":3690.88,"body":"far"},{"speaker":"Ryan","startTime":3690.88,"endTime":3690.97,"body":"as"},{"speaker":"Ryan","startTime":3690.97,"endTime":3691.15,"body":"what"},{"speaker":"Ryan","startTime":3691.155,"endTime":3691.39,"body":"we"},{"speaker":"Ryan","startTime":3691.39,"endTime":3691.66,"body":"do,"},{"speaker":"Ryan","startTime":3691.66,"endTime":3691.87,"body":"we"},{"speaker":"Ryan","startTime":3691.87,"endTime":3692.08,"body":"pay"},{"speaker":"Ryan","startTime":3692.08,"endTime":3692.14,"body":"our"},{"speaker":"Ryan","startTime":3692.145,"endTime":3692.5,"body":"people"},{"speaker":"Ryan","startTime":3692.5,"endTime":3692.8,"body":"really"},{"speaker":"Ryan","startTime":3692.8,"endTime":3693.25,"body":"well"},{"speaker":"Ryan","startTime":3693.58,"endTime":3694.12,"body":"and"},{"speaker":"Ryan","startTime":3694.12,"endTime":3694.24,"body":"we"},{"speaker":"Ryan","startTime":3694.24,"endTime":3694.63,"body":"ensure"},{"speaker":"Ryan","startTime":3694.635,"endTime":3694.75,"body":"that"},{"speaker":"Ryan","startTime":3694.75,"endTime":3694.93,"body":"they"},{"speaker":"Ryan","startTime":3694.93,"endTime":3695.44,"body":"have"},{"speaker":"Ryan","startTime":3695.47,"endTime":3696.04,"body":"ongoing"},{"speaker":"Ryan","startTime":3696.045,"endTime":3696.46,"body":"training"},{"speaker":"Ryan","startTime":3696.46,"endTime":3696.58,"body":"on"},{"speaker":"Ryan","startTime":3696.58,"endTime":3696.64,"body":"a"},{"speaker":"Ryan","startTime":3696.64,"endTime":3697.0,"body":"weekly"},{"speaker":"Ryan","startTime":3697.005,"endTime":3697.3,"body":"basis."},{"speaker":"Ryan","startTime":3697.87,"endTime":3698.02,"body":"We"},{"speaker":"Ryan","startTime":3698.02,"endTime":3698.11,"body":"have"},{"speaker":"Ryan","startTime":3698.11,"endTime":3698.2,"body":"a"},{"speaker":"Ryan","startTime":3698.2,"endTime":3698.77,"body":"program"},{"speaker":"Ryan","startTime":3698.77,"endTime":3699.07,"body":"built"},{"speaker":"Ryan","startTime":3699.07,"endTime":3699.34,"body":"out"},{"speaker":"Ryan","startTime":3699.34,"endTime":3699.58,"body":"for"},{"speaker":"Ryan","startTime":3699.58,"endTime":3700.12,"body":"52"},{"speaker":"Ryan","startTime":3700.12,"endTime":3700.42,"body":"weeks"},{"speaker":"Ryan","startTime":3700.425,"endTime":3700.57,"body":"out"},{"speaker":"Ryan","startTime":3700.57,"endTime":3700.63,"body":"of"},{"speaker":"Ryan","startTime":3700.63,"endTime":3700.75,"body":"the"},{"speaker":"Ryan","startTime":3700.75,"endTime":3701.11,"body":"year."},{"speaker":"Ryan","startTime":3701.25,"endTime":3701.49,"body":"So"},{"speaker":"Ryan","startTime":3701.49,"endTime":3701.58,"body":"they"},{"speaker":"Ryan","startTime":3701.58,"endTime":3701.79,"body":"get"},{"speaker":"Ryan","startTime":3701.79,"endTime":3702.03,"body":"that"},{"speaker":"Ryan","startTime":3702.03,"endTime":3702.15,"body":"on"},{"speaker":"Ryan","startTime":3702.15,"endTime":3702.24,"body":"a"},{"speaker":"Ryan","startTime":3702.24,"endTime":3702.66,"body":"weekly"},{"speaker":"Ryan","startTime":3702.66,"endTime":3703.38,"body":"basis."},{"speaker":"Ryan","startTime":3703.38,"endTime":3703.585,"body":"Much"},{"speaker":"Ryan","startTime":3703.585,"endTime":3703.735,"body":"like"},{"speaker":"Ryan","startTime":3703.735,"endTime":3703.855,"body":"the"},{"speaker":"Ryan","startTime":3703.86,"endTime":3704.305,"body":"BVM"},{"speaker":"Ryan","startTime":3704.305,"endTime":3704.665,"body":"stuff,"},{"speaker":"Ryan","startTime":3704.665,"endTime":3704.815,"body":"we"},{"speaker":"Ryan","startTime":3704.815,"endTime":3704.965,"body":"did"},{"speaker":"Ryan","startTime":3704.965,"endTime":3705.445,"body":"training"},{"speaker":"Ryan","startTime":3705.445,"endTime":3705.715,"body":"all"},{"speaker":"Ryan","startTime":3705.715,"endTime":3705.805,"body":"the"},{"speaker":"Ryan","startTime":3705.805,"endTime":3706.255,"body":"time."},{"speaker":"Ryan","startTime":3706.285,"endTime":3706.615,"body":"That's"},{"speaker":"Ryan","startTime":3706.615,"endTime":3706.735,"body":"the"},{"speaker":"Ryan","startTime":3706.735,"endTime":3707.035,"body":"same"},{"speaker":"Ryan","startTime":3707.035,"endTime":3707.305,"body":"thing"},{"speaker":"Ryan","startTime":3707.31,"endTime":3707.695,"body":"here."},{"speaker":"Ryan","startTime":3707.844,"endTime":3707.999,"body":"But"},{"speaker":"Ryan","startTime":3707.999,"endTime":3708.179,"body":"it's"},{"speaker":"Ryan","startTime":3708.179,"endTime":3708.269,"body":"the"},{"speaker":"Ryan","startTime":3708.269,"endTime":3708.539,"body":"true"},{"speaker":"Ryan","startTime":3708.544,"endTime":3708.839,"body":"brand"},{"speaker":"Ryan","startTime":3708.839,"endTime":3709.409,"body":"extension"},{"speaker":"Ryan","startTime":3709.414,"endTime":3709.619,"body":"where"},{"speaker":"Ryan","startTime":3709.619,"endTime":3709.799,"body":"we"},{"speaker":"Ryan","startTime":3709.799,"endTime":3710.009,"body":"can"},{"speaker":"Ryan","startTime":3710.009,"endTime":3710.459,"body":"be"},{"speaker":"Ryan","startTime":3710.459,"endTime":3710.699,"body":"a"},{"speaker":"Ryan","startTime":3710.704,"endTime":3711.149,"body":"real"},{"speaker":"Ryan","startTime":3711.149,"endTime":3711.789,"body":"advocate"},{"speaker":"Ryan","startTime":3712.354,"endTime":3712.529,"body":"on"},{"speaker":"Ryan","startTime":3712.529,"endTime":3712.919,"body":"behalf"},{"speaker":"Ryan","startTime":3712.919,"endTime":3713.039,"body":"of"},{"speaker":"Ryan","startTime":3713.044,"endTime":3713.219,"body":"your"},{"speaker":"Ryan","startTime":3713.219,"endTime":3713.879,"body":"business."},{"speaker":"Ryan","startTime":3714.149,"endTime":3714.719,"body":"Operating"},{"speaker":"Ryan","startTime":3714.719,"endTime":3715.079,"body":"as"},{"speaker":"Ryan","startTime":3715.079,"endTime":3715.259,"body":"your"},{"speaker":"Ryan","startTime":3715.259,"endTime":3715.889,"body":"business."},{"speaker":"Ryan","startTime":3716.129,"endTime":3716.339,"body":"We"},{"speaker":"Ryan","startTime":3716.339,"endTime":3716.609,"body":"do"},{"speaker":"Ryan","startTime":3716.609,"endTime":3717.269,"body":"inbound"},{"speaker":"Ryan","startTime":3717.269,"endTime":3717.389,"body":"as"},{"speaker":"Ryan","startTime":3717.389,"endTime":3717.629,"body":"well"},{"speaker":"Ryan","startTime":3717.629,"endTime":3717.749,"body":"as"},{"speaker":"Ryan","startTime":3717.749,"endTime":3718.329,"body":"outbound."},{"speaker":"Ryan","startTime":3718.547,"endTime":3718.817,"body":"So"},{"speaker":"Ryan","startTime":3718.822,"endTime":3718.967,"body":"it's"},{"speaker":"Ryan","startTime":3718.967,"endTime":3719.417,"body":"after"},{"speaker":"Ryan","startTime":3719.417,"endTime":3720.077,"body":"hours"},{"speaker":"Ryan","startTime":3720.407,"endTime":3720.827,"body":"and"},{"speaker":"Ryan","startTime":3720.827,"endTime":3721.217,"body":"also"},{"speaker":"Ryan","startTime":3721.217,"endTime":3722.057,"body":"overflow."},{"speaker":"Ryan","startTime":3722.218,"endTime":3722.578,"body":"And"},{"speaker":"Ryan","startTime":3722.583,"endTime":3722.758,"body":"we"},{"speaker":"Ryan","startTime":3722.758,"endTime":3723.058,"body":"book"},{"speaker":"Ryan","startTime":3723.058,"endTime":3723.298,"body":"those"},{"speaker":"Ryan","startTime":3723.298,"endTime":3723.778,"body":"appointments"},{"speaker":"Ryan","startTime":3723.778,"endTime":3724.258,"body":"directly"},{"speaker":"Ryan","startTime":3724.258,"endTime":3724.408,"body":"into"},{"speaker":"Ryan","startTime":3724.413,"endTime":3724.558,"body":"your"},{"speaker":"Ryan","startTime":3724.558,"endTime":3725.128,"body":"crm."},{"speaker":"Ryan","startTime":3725.548,"endTime":3725.788,"body":"If"},{"speaker":"Ryan","startTime":3725.793,"endTime":3725.908,"body":"we"},{"speaker":"Ryan","startTime":3725.908,"endTime":3726.148,"body":"don't"},{"speaker":"Ryan","startTime":3726.148,"endTime":3726.388,"body":"know"},{"speaker":"Ryan","startTime":3726.388,"endTime":3726.538,"body":"how"},{"speaker":"Ryan","startTime":3726.543,"endTime":3726.688,"body":"to"},{"speaker":"Ryan","startTime":3726.688,"endTime":3726.718,"body":"o"},{"speaker":"Ryan","startTime":3726.778,"endTime":3727.558,"body":"operate"},{"speaker":"Ryan","startTime":3727.563,"endTime":3727.858,"body":"within"},{"speaker":"Ryan","startTime":3727.863,"endTime":3727.918,"body":"the"},{"speaker":"Ryan","startTime":3727.918,"endTime":3728.308,"body":"CRM"},{"speaker":"Ryan","startTime":3728.308,"endTime":3728.428,"body":"that"},{"speaker":"Ryan","startTime":3728.433,"endTime":3728.638,"body":"you"},{"speaker":"Ryan","startTime":3728.638,"endTime":3729.058,"body":"use,"},{"speaker":"Ryan","startTime":3729.088,"endTime":3729.238,"body":"we'll"},{"speaker":"Ryan","startTime":3729.243,"endTime":3729.508,"body":"learn"},{"speaker":"Ryan","startTime":3729.513,"endTime":3729.658,"body":"it."},{"speaker":"Ryan","startTime":3729.658,"endTime":3729.898,"body":"That's"},{"speaker":"Ryan","startTime":3729.898,"endTime":3730.138,"body":"part"},{"speaker":"Ryan","startTime":3730.138,"endTime":3730.198,"body":"of"},{"speaker":"Ryan","startTime":3730.198,"endTime":3730.318,"body":"our"},{"speaker":"Ryan","startTime":3730.318,"endTime":3730.828,"body":"onboarding"},{"speaker":"Ryan","startTime":3730.828,"endTime":3731.458,"body":"process."},{"speaker":"Ryan","startTime":3732.03,"endTime":3732.178,"body":"But"},{"speaker":"Ryan","startTime":3732.183,"endTime":3732.328,"body":"we"},{"speaker":"Ryan","startTime":3732.328,"endTime":3732.538,"body":"work"},{"speaker":"Ryan","startTime":3732.538,"endTime":3732.718,"body":"with"},{"speaker":"Ryan","startTime":3732.718,"endTime":3732.868,"body":"all"},{"speaker":"Ryan","startTime":3732.868,"endTime":3732.958,"body":"the"},{"speaker":"Ryan","startTime":3732.958,"endTime":3733.288,"body":"major"},{"speaker":"Ryan","startTime":3733.288,"endTime":3733.528,"body":"ones"},{"speaker":"Ryan","startTime":3733.528,"endTime":3733.618,"body":"that"},{"speaker":"Ryan","startTime":3733.618,"endTime":3733.708,"body":"are"},{"speaker":"Ryan","startTime":3733.708,"endTime":3733.918,"body":"out"},{"speaker":"Ryan","startTime":3733.918,"endTime":3734.128,"body":"there."},{"speaker":"Ryan","startTime":3734.128,"endTime":3734.534,"body":"So"},{"speaker":"Ryan","startTime":3734.645,"endTime":3734.765,"body":"no"},{"speaker":"Ryan","startTime":3734.765,"endTime":3735.005,"body":"matter"},{"speaker":"Ryan","startTime":3735.005,"endTime":3735.215,"body":"what"},{"speaker":"Ryan","startTime":3735.215,"endTime":3735.365,"body":"you're"},{"speaker":"Ryan","startTime":3735.365,"endTime":3735.815,"body":"operating"},{"speaker":"Ryan","startTime":3735.815,"endTime":3736.055,"body":"with,"},{"speaker":"Ryan","startTime":3736.055,"endTime":3736.205,"body":"we"},{"speaker":"Ryan","startTime":3736.205,"endTime":3736.355,"body":"can"},{"speaker":"Ryan","startTime":3736.355,"endTime":3736.655,"body":"work"},{"speaker":"Ryan","startTime":3736.655,"endTime":3736.835,"body":"with"},{"speaker":"Ryan","startTime":3736.835,"endTime":3737.015,"body":"you"},{"speaker":"Ryan","startTime":3737.015,"endTime":3737.135,"body":"and"},{"speaker":"Ryan","startTime":3737.135,"endTime":3737.375,"body":"book"},{"speaker":"Ryan","startTime":3737.375,"endTime":3737.555,"body":"that"},{"speaker":"Ryan","startTime":3737.555,"endTime":3738.035,"body":"directly"},{"speaker":"Ryan","startTime":3738.035,"endTime":3738.365,"body":"in"},{"speaker":"Ryan","startTime":3738.575,"endTime":3738.755,"body":"so"},{"speaker":"Ryan","startTime":3738.755,"endTime":3738.875,"body":"you're"},{"speaker":"Ryan","startTime":3738.875,"endTime":3739.145,"body":"not"},{"speaker":"Ryan","startTime":3739.145,"endTime":3739.415,"body":"getting"},{"speaker":"Ryan","startTime":3739.415,"endTime":3739.655,"body":"a"},{"speaker":"Ryan","startTime":3739.655,"endTime":3740.481,"body":"answering"},{"speaker":"Ryan","startTime":3740.625,"endTime":3740.985,"body":"service"},{"speaker":"Ryan","startTime":3740.99,"endTime":3741.105,"body":"that"},{"speaker":"Ryan","startTime":3741.105,"endTime":3741.345,"body":"leaves"},{"speaker":"Ryan","startTime":3741.345,"endTime":3741.465,"body":"you"},{"speaker":"Ryan","startTime":3741.465,"endTime":3741.555,"body":"a"},{"speaker":"Ryan","startTime":3741.555,"endTime":3742.365,"body":"message"},{"speaker":"Ryan","startTime":3742.575,"endTime":3742.725,"body":"that"},{"speaker":"Ryan","startTime":3742.725,"endTime":3742.875,"body":"your"},{"speaker":"Ryan","startTime":3742.875,"endTime":3743.355,"body":"CSR"},{"speaker":"Ryan","startTime":3743.355,"endTime":3743.505,"body":"then"},{"speaker":"Ryan","startTime":3743.505,"endTime":3743.655,"body":"has"},{"speaker":"Ryan","startTime":3743.66,"endTime":3743.775,"body":"to"},{"speaker":"Ryan","startTime":3743.775,"endTime":3744.045,"body":"spend"},{"speaker":"Ryan","startTime":3744.045,"endTime":3744.495,"body":"15"},{"speaker":"Ryan","startTime":3744.495,"endTime":3744.765,"body":"minutes"},{"speaker":"Ryan","startTime":3744.765,"endTime":3744.975,"body":"worth"},{"speaker":"Ryan","startTime":3744.975,"endTime":3745.065,"body":"of"},{"speaker":"Ryan","startTime":3745.07,"endTime":3745.335,"body":"work"},{"speaker":"Ryan","startTime":3745.335,"endTime":3745.725,"body":"following"},{"speaker":"Ryan","startTime":3745.725,"endTime":3745.965,"body":"back"},{"speaker":"Ryan","startTime":3745.965,"endTime":3746.145,"body":"up"},{"speaker":"Ryan","startTime":3746.145,"endTime":3746.505,"body":"on."},{"speaker":"Ryan","startTime":3746.715,"endTime":3746.895,"body":"And"},{"speaker":"Ryan","startTime":3746.895,"endTime":3747.045,"body":"by"},{"speaker":"Ryan","startTime":3747.045,"endTime":3747.285,"body":"then,"},{"speaker":"Ryan","startTime":3747.285,"endTime":3747.435,"body":"who"},{"speaker":"Ryan","startTime":3747.435,"endTime":3747.825,"body":"knows?"},{"speaker":"Ryan","startTime":3747.83,"endTime":3747.915,"body":"Are"},{"speaker":"Ryan","startTime":3747.915,"endTime":3748.065,"body":"they"},{"speaker":"Ryan","startTime":3748.07,"endTime":3748.275,"body":"still"},{"speaker":"Ryan","startTime":3748.275,"endTime":3748.695,"body":"interested?"},{"speaker":"Ryan","startTime":3748.695,"endTime":3748.755,"body":"Do"},{"speaker":"Ryan","startTime":3748.755,"endTime":3748.875,"body":"they"},{"speaker":"Ryan","startTime":3748.875,"endTime":3749.115,"body":"call"},{"speaker":"Ryan","startTime":3749.115,"endTime":3749.415,"body":"somebody"},{"speaker":"Ryan","startTime":3749.415,"endTime":3749.685,"body":"else"},{"speaker":"Ryan","startTime":3749.685,"endTime":3749.935,"body":"that"},{"speaker":"Ryan","startTime":3749.974,"endTime":3750.217,"body":"got"},{"speaker":"Ryan","startTime":3750.217,"endTime":3750.397,"body":"to"},{"speaker":"Ryan","startTime":3750.397,"endTime":3750.577,"body":"him"},{"speaker":"Ryan","startTime":3750.577,"endTime":3750.757,"body":"and"},{"speaker":"Ryan","startTime":3750.757,"endTime":3750.967,"body":"booked"},{"speaker":"Ryan","startTime":3750.967,"endTime":3751.087,"body":"the"},{"speaker":"Ryan","startTime":3751.087,"endTime":3751.637,"body":"appointment?"},{"speaker":"Ryan","startTime":3751.74,"endTime":3751.92,"body":"We"},{"speaker":"Ryan","startTime":3751.92,"endTime":3752.19,"body":"take"},{"speaker":"Ryan","startTime":3752.195,"endTime":3752.37,"body":"all"},{"speaker":"Ryan","startTime":3752.37,"endTime":3752.46,"body":"of"},{"speaker":"Ryan","startTime":3752.46,"endTime":3752.67,"body":"that"},{"speaker":"Ryan","startTime":3752.67,"endTime":3752.82,"body":"out"},{"speaker":"Ryan","startTime":3752.82,"endTime":3752.88,"body":"of"},{"speaker":"Ryan","startTime":3752.88,"endTime":3752.97,"body":"the"},{"speaker":"Ryan","startTime":3752.97,"endTime":3753.51,"body":"equation."},{"speaker":"Evan Hoffman","startTime":3753.573,"endTime":3753.873,"body":"Robert,"},{"speaker":"Evan Hoffman","startTime":3753.878,"endTime":3753.903,"body":"or"},{"speaker":"Evan Hoffman","startTime":3753.903,"endTime":3754.193,"body":"anything"},{"speaker":"Evan Hoffman","startTime":3754.193,"endTime":3754.473,"body":"add"},{"speaker":"Robert","startTime":3755.583,"endTime":3755.743,"body":"I"},{"speaker":"Robert","startTime":3755.833,"endTime":3756.113,"body":"have"},{"speaker":"Robert","startTime":3756.128,"endTime":3756.303,"body":"one"},{"speaker":"Robert","startTime":3756.303,"endTime":3756.483,"body":"more"},{"speaker":"Robert","startTime":3756.483,"endTime":3756.693,"body":"thing"},{"speaker":"Robert","startTime":3756.803,"endTime":3757.003,"body":"to"},{"speaker":"Robert","startTime":3757.003,"endTime":3757.123,"body":"add."},{"speaker":"Robert","startTime":3757.123,"endTime":3757.603,"body":"That's,"},{"speaker":"Robert","startTime":3757.603,"endTime":3757.883,"body":"you"},{"speaker":"Robert","startTime":3757.883,"endTime":3758.003,"body":"think"},{"speaker":"Evan Hoffman","startTime":3758.003,"endTime":3758.443,"body":"Brian's"},{"speaker":"Evan Hoffman","startTime":3758.443,"endTime":3758.483,"body":"got"},{"speaker":"Evan Hoffman","startTime":3758.483,"endTime":3758.603,"body":"his"},{"speaker":"Evan Hoffman","startTime":3758.603,"endTime":3758.763,"body":"finger"},{"speaker":"Evan Hoffman","startTime":3758.763,"endTime":3758.963,"body":"up."},{"speaker":"Evan Hoffman","startTime":3758.963,"endTime":3759.163,"body":"He's"},{"speaker":"Evan Hoffman","startTime":3759.163,"endTime":3759.243,"body":"got"},{"speaker":"Evan Hoffman","startTime":3759.243,"endTime":3759.283,"body":"his,"},{"speaker":"Ryan","startTime":3759.313,"endTime":3759.603,"body":"I"},{"speaker":"Ryan","startTime":3759.608,"endTime":3759.693,"body":"forgot"},{"speaker":"Ryan","startTime":3759.693,"endTime":3759.813,"body":"the"},{"speaker":"Ryan","startTime":3759.813,"endTime":3760.083,"body":"best"},{"speaker":"Ryan","startTime":3760.088,"endTime":3760.503,"body":"part."},{"speaker":"Ryan","startTime":3760.773,"endTime":3760.953,"body":"We"},{"speaker":"Ryan","startTime":3760.958,"endTime":3761.193,"body":"don't"},{"speaker":"Ryan","startTime":3761.193,"endTime":3761.493,"body":"just"},{"speaker":"Ryan","startTime":3761.498,"endTime":3761.883,"body":"give"},{"speaker":"Ryan","startTime":3761.883,"endTime":3762.033,"body":"the"},{"speaker":"Ryan","startTime":3762.038,"endTime":3762.273,"body":"lip"},{"speaker":"Ryan","startTime":3762.273,"endTime":3762.783,"body":"service"},{"speaker":"Ryan","startTime":3762.783,"endTime":3763.053,"body":"thing."},{"speaker":"Ryan","startTime":3763.058,"endTime":3763.173,"body":"I"},{"speaker":"Ryan","startTime":3763.173,"endTime":3763.443,"body":"did."},{"speaker":"Ryan","startTime":3763.743,"endTime":3763.953,"body":"I'm"},{"speaker":"Ryan","startTime":3763.953,"endTime":3764.373,"body":"saying"},{"speaker":"Ryan","startTime":3764.373,"endTime":3764.673,"body":"that"},{"speaker":"Ryan","startTime":3764.678,"endTime":3764.923,"body":"because"},{"speaker":"Ryan","startTime":3765.342,"endTime":3765.492,"body":"we"},{"speaker":"Ryan","startTime":3765.492,"endTime":3765.822,"body":"actually"},{"speaker":"Ryan","startTime":3765.822,"endTime":3766.152,"body":"back"},{"speaker":"Ryan","startTime":3766.152,"endTime":3766.242,"body":"it"},{"speaker":"Ryan","startTime":3766.242,"endTime":3766.452,"body":"up"},{"speaker":"Ryan","startTime":3766.452,"endTime":3766.572,"body":"and"},{"speaker":"Ryan","startTime":3766.572,"endTime":3766.692,"body":"we"},{"speaker":"Ryan","startTime":3766.692,"endTime":3766.842,"body":"give"},{"speaker":"Ryan","startTime":3766.842,"endTime":3766.992,"body":"you"},{"speaker":"Ryan","startTime":3766.992,"endTime":3767.052,"body":"a"},{"speaker":"Ryan","startTime":3767.052,"endTime":3767.442,"body":"seven"},{"speaker":"Ryan","startTime":3767.442,"endTime":3767.802,"body":"x"},{"speaker":"Ryan","startTime":3767.802,"endTime":3768.372,"body":"guarantee"},{"speaker":"Ryan","startTime":3768.372,"endTime":3768.522,"body":"on"},{"speaker":"Ryan","startTime":3768.522,"endTime":3768.702,"body":"your"},{"speaker":"Ryan","startTime":3768.707,"endTime":3769.032,"body":"spend"},{"speaker":"Ryan","startTime":3769.032,"endTime":3769.182,"body":"with"},{"speaker":"Ryan","startTime":3769.182,"endTime":3769.482,"body":"us."},{"speaker":"Ryan","startTime":3769.823,"endTime":3769.913,"body":"So"},{"speaker":"Ryan","startTime":3769.913,"endTime":3770.063,"body":"I"},{"speaker":"Ryan","startTime":3770.063,"endTime":3770.243,"body":"dunno"},{"speaker":"Ryan","startTime":3770.243,"endTime":3770.303,"body":"of"},{"speaker":"Ryan","startTime":3770.303,"endTime":3770.513,"body":"any"},{"speaker":"Ryan","startTime":3770.513,"endTime":3770.753,"body":"other"},{"speaker":"Ryan","startTime":3770.753,"endTime":3771.023,"body":"call"},{"speaker":"Ryan","startTime":3771.028,"endTime":3771.293,"body":"center"},{"speaker":"Ryan","startTime":3771.298,"endTime":3771.443,"body":"out"},{"speaker":"Ryan","startTime":3771.443,"endTime":3771.623,"body":"there"},{"speaker":"Ryan","startTime":3771.623,"endTime":3771.773,"body":"that"},{"speaker":"Ryan","startTime":3771.773,"endTime":3772.043,"body":"does"},{"speaker":"Ryan","startTime":3772.048,"endTime":3772.424,"body":"that."},{"speaker":"Ryan","startTime":3772.424,"endTime":3772.554,"body":"But"},{"speaker":"Ryan","startTime":3772.554,"endTime":3772.694,"body":"we"},{"speaker":"Ryan","startTime":3772.694,"endTime":3772.854,"body":"do."},{"speaker":"Robert","startTime":3773.017,"endTime":3773.257,"body":"So"},{"speaker":"Robert","startTime":3773.257,"endTime":3773.647,"body":"Ryan's"},{"speaker":"Robert","startTime":3773.647,"endTime":3773.917,"body":"reading"},{"speaker":"Robert","startTime":3773.917,"endTime":3774.097,"body":"my"},{"speaker":"Robert","startTime":3774.097,"endTime":3774.517,"body":"brain"},{"speaker":"Robert","startTime":3775.087,"endTime":3775.297,"body":"since"},{"speaker":"Robert","startTime":3775.297,"endTime":3775.387,"body":"we"},{"speaker":"Robert","startTime":3775.387,"endTime":3775.687,"body":"share"},{"speaker":"Robert","startTime":3775.687,"endTime":3775.777,"body":"a"},{"speaker":"Robert","startTime":3775.777,"endTime":3776.197,"body":"brain."},{"speaker":"Robert","startTime":3776.227,"endTime":3776.467,"body":"I've"},{"speaker":"Robert","startTime":3776.467,"endTime":3776.677,"body":"got"},{"speaker":"Robert","startTime":3776.677,"endTime":3776.947,"body":"one"},{"speaker":"Robert","startTime":3776.947,"endTime":3777.247,"body":"cell,"},{"speaker":"Robert","startTime":3777.247,"endTime":3777.487,"body":"he's"},{"speaker":"Robert","startTime":3777.487,"endTime":3777.697,"body":"got"},{"speaker":"Robert","startTime":3777.697,"endTime":3777.847,"body":"the"},{"speaker":"Robert","startTime":3777.847,"endTime":3778.207,"body":"other."},{"speaker":"Robert","startTime":3778.297,"endTime":3778.657,"body":"And"},{"speaker":"Robert","startTime":3778.774,"endTime":3778.954,"body":"but"},{"speaker":"Robert","startTime":3778.954,"endTime":3779.194,"body":"yeah,"},{"speaker":"Robert","startTime":3779.194,"endTime":3779.464,"body":"that's"},{"speaker":"Robert","startTime":3779.464,"endTime":3779.674,"body":"one"},{"speaker":"Robert","startTime":3779.674,"endTime":3779.764,"body":"of"},{"speaker":"Robert","startTime":3779.769,"endTime":3779.854,"body":"the"},{"speaker":"Robert","startTime":3779.854,"endTime":3780.184,"body":"things"},{"speaker":"Robert","startTime":3780.184,"endTime":3780.244,"body":"I"},{"speaker":"Robert","startTime":3780.249,"endTime":3780.424,"body":"was"},{"speaker":"Robert","startTime":3780.429,"endTime":3780.664,"body":"going"},{"speaker":"Robert","startTime":3780.664,"endTime":3780.754,"body":"to"},{"speaker":"Robert","startTime":3780.754,"endTime":3781.024,"body":"talk"},{"speaker":"Robert","startTime":3781.024,"endTime":3781.294,"body":"about"},{"speaker":"Robert","startTime":3781.294,"endTime":3781.474,"body":"was"},{"speaker":"Robert","startTime":3781.474,"endTime":3781.624,"body":"our"},{"speaker":"Robert","startTime":3781.624,"endTime":3781.954,"body":"value"},{"speaker":"Robert","startTime":3781.954,"endTime":3782.764,"body":"proposition,"},{"speaker":"Robert","startTime":3782.914,"endTime":3783.094,"body":"about"},{"speaker":"Robert","startTime":3783.099,"endTime":3783.184,"body":"our"},{"speaker":"Robert","startTime":3783.184,"endTime":3783.544,"body":"seven"},{"speaker":"Robert","startTime":3783.544,"endTime":3783.754,"body":"x"},{"speaker":"Robert","startTime":3783.759,"endTime":3784.264,"body":"guarantee"},{"speaker":"Robert","startTime":3784.264,"endTime":3784.654,"body":"return"},{"speaker":"Robert","startTime":3784.654,"endTime":3784.834,"body":"on"},{"speaker":"Robert","startTime":3784.834,"endTime":3785.344,"body":"spend."},{"speaker":"Robert","startTime":3785.704,"endTime":3786.004,"body":"We've"},{"speaker":"Robert","startTime":3786.009,"endTime":3786.544,"body":"actually"},{"speaker":"Robert","startTime":3786.544,"endTime":3786.844,"body":"built"},{"speaker":"Robert","startTime":3786.844,"endTime":3787.054,"body":"this"},{"speaker":"Robert","startTime":3787.054,"endTime":3787.324,"body":"thing"},{"speaker":"Robert","startTime":3787.329,"endTime":3788.174,"body":"financially"},{"speaker":"Robert","startTime":3788.658,"endTime":3788.914,"body":"really,"},{"speaker":"Robert","startTime":3788.919,"endTime":3789.514,"body":"sound"},{"speaker":"Robert","startTime":3789.844,"endTime":3790.024,"body":"so"},{"speaker":"Robert","startTime":3790.024,"endTime":3790.264,"body":"that"},{"speaker":"Robert","startTime":3790.264,"endTime":3790.384,"body":"it"},{"speaker":"Robert","startTime":3790.384,"endTime":3790.714,"body":"actually"},{"speaker":"Robert","startTime":3790.714,"endTime":3790.984,"body":"makes"},{"speaker":"Robert","startTime":3790.984,"endTime":3791.434,"body":"sure"},{"speaker":"Robert","startTime":3791.464,"endTime":3791.944,"body":"you're"},{"speaker":"Robert","startTime":3792.072,"endTime":3792.72,"body":"operational"},{"speaker":"Robert","startTime":3792.72,"endTime":3793.02,"body":"load"},{"speaker":"Robert","startTime":3793.025,"endTime":3793.59,"body":"expense"},{"speaker":"Robert","startTime":3793.59,"endTime":3794.34,"body":"predictable"},{"speaker":"Robert","startTime":3794.67,"endTime":3794.91,"body":"as"},{"speaker":"Robert","startTime":3794.91,"endTime":3795.36,"body":"opposed"},{"speaker":"Robert","startTime":3795.36,"endTime":3795.6,"body":"to"},{"speaker":"Robert","startTime":3795.6,"endTime":3795.84,"body":"right"},{"speaker":"Robert","startTime":3795.84,"endTime":3796.14,"body":"now"},{"speaker":"Robert","startTime":3796.14,"endTime":3796.38,"body":"it's"},{"speaker":"Robert","startTime":3796.385,"endTime":3797.16,"body":"unpredictable."},{"speaker":"Robert","startTime":3797.16,"endTime":3797.31,"body":"We"},{"speaker":"Robert","startTime":3797.31,"endTime":3797.79,"body":"promise"},{"speaker":"Robert","startTime":3797.79,"endTime":3798.06,"body":"you"},{"speaker":"Robert","startTime":3798.06,"endTime":3798.24,"body":"if"},{"speaker":"Robert","startTime":3798.24,"endTime":3798.375,"body":"you're"},{"speaker":"Robert","startTime":3798.785,"endTime":3798.84,"body":"using,"},{"speaker":"Robert","startTime":3798.84,"endTime":3798.96,"body":"an"},{"speaker":"Robert","startTime":3798.96,"endTime":3799.41,"body":"outside"},{"speaker":"Robert","startTime":3799.41,"endTime":3799.83,"body":"service,"},{"speaker":"Robert","startTime":3799.83,"endTime":3799.98,"body":"we"},{"speaker":"Robert","startTime":3799.985,"endTime":3800.19,"body":"know"},{"speaker":"Robert","startTime":3800.19,"endTime":3800.43,"body":"this"},{"speaker":"Robert","startTime":3800.43,"endTime":3801.0,"body":"industry"},{"speaker":"Robert","startTime":3801.36,"endTime":3801.51,"body":"and"},{"speaker":"Robert","startTime":3801.51,"endTime":3801.72,"body":"we've"},{"speaker":"Robert","startTime":3801.72,"endTime":3802.26,"body":"studied"},{"speaker":"Robert","startTime":3802.26,"endTime":3802.44,"body":"it"},{"speaker":"Robert","startTime":3802.445,"endTime":3802.59,"body":"and"},{"speaker":"Robert","startTime":3802.59,"endTime":3802.77,"body":"so"},{"speaker":"Robert","startTime":3802.775,"endTime":3802.86,"body":"we"},{"speaker":"Robert","startTime":3802.865,"endTime":3803.22,"body":"actually"},{"speaker":"Robert","startTime":3803.22,"endTime":3803.52,"body":"built"},{"speaker":"Robert","startTime":3803.525,"endTime":3803.58,"body":"a"},{"speaker":"Robert","startTime":3803.58,"endTime":3804.09,"body":"financial"},{"speaker":"Robert","startTime":3804.09,"endTime":3804.72,"body":"formula"},{"speaker":"Robert","startTime":3804.96,"endTime":3805.17,"body":"that"},{"speaker":"Robert","startTime":3805.17,"endTime":3805.56,"body":"actually"},{"speaker":"Robert","startTime":3805.565,"endTime":3805.86,"body":"not"},{"speaker":"Robert","startTime":3805.86,"endTime":3806.19,"body":"only"},{"speaker":"Robert","startTime":3806.25,"endTime":3806.82,"body":"supports"},{"speaker":"Robert","startTime":3806.82,"endTime":3807.03,"body":"what"},{"speaker":"Robert","startTime":3807.035,"endTime":3807.12,"body":"it"},{"speaker":"Robert","startTime":3807.12,"endTime":3807.33,"body":"is"},{"speaker":"Robert","startTime":3807.33,"endTime":3807.45,"body":"that"},{"speaker":"Robert","startTime":3807.45,"endTime":3807.72,"body":"you're"},{"speaker":"Robert","startTime":3807.72,"endTime":3808.23,"body":"doing"},{"speaker":"Robert","startTime":3808.23,"endTime":3808.41,"body":"but"},{"speaker":"Robert","startTime":3808.41,"endTime":3808.53,"body":"it"},{"speaker":"Robert","startTime":3808.53,"endTime":3809.07,"body":"supports"},{"speaker":"Robert","startTime":3809.07,"endTime":3809.55,"body":"everything"},{"speaker":"Robert","startTime":3809.55,"endTime":3809.7,"body":"that"},{"speaker":"Robert","startTime":3809.7,"endTime":3809.82,"body":"your"},{"speaker":"Robert","startTime":3809.82,"endTime":3810.03,"body":"whole"},{"speaker":"Robert","startTime":3810.03,"endTime":3810.57,"body":"company"},{"speaker":"Robert","startTime":3810.57,"endTime":3811.02,"body":"actually"},{"speaker":"Robert","startTime":3811.02,"endTime":3811.14,"body":"is"},{"speaker":"Robert","startTime":3811.14,"endTime":3811.71,"body":"engaged"},{"speaker":"Robert","startTime":3811.71,"endTime":3811.98,"body":"with,"},{"speaker":"Robert","startTime":3811.98,"endTime":3812.19,"body":"which"},{"speaker":"Robert","startTime":3812.19,"endTime":3812.373,"body":"is"},{"speaker":"Robert","startTime":3812.727,"endTime":3812.94,"body":"very,"},{"speaker":"Robert","startTime":3812.94,"endTime":3813.63,"body":"unusual"},{"speaker":"Robert","startTime":3813.63,"endTime":3814.08,"body":"from"},{"speaker":"Robert","startTime":3814.085,"endTime":3814.17,"body":"the"},{"speaker":"Robert","startTime":3814.17,"endTime":3814.74,"body":"standpoint"},{"speaker":"Robert","startTime":3814.745,"endTime":3814.8,"body":"of"},{"speaker":"Robert","startTime":3814.8,"endTime":3815.16,"body":"actually"},{"speaker":"Robert","startTime":3815.165,"endTime":3815.76,"body":"understanding"},{"speaker":"Robert","startTime":3815.76,"endTime":3815.85,"body":"the"},{"speaker":"Robert","startTime":3815.85,"endTime":3816.39,"body":"financial"},{"speaker":"Robert","startTime":3816.39,"endTime":3816.96,"body":"models"},{"speaker":"Robert","startTime":3817.32,"endTime":3817.53,"body":"of"},{"speaker":"Robert","startTime":3817.53,"endTime":3817.77,"body":"this,"},{"speaker":"Robert","startTime":3817.77,"endTime":3817.98,"body":"which"},{"speaker":"Robert","startTime":3817.98,"endTime":3818.13,"body":"is"},{"speaker":"Robert","startTime":3818.13,"endTime":3818.34,"body":"why"},{"speaker":"Robert","startTime":3818.34,"endTime":3818.52,"body":"we"},{"speaker":"Robert","startTime":3818.52,"endTime":3818.67,"body":"can"},{"speaker":"Robert","startTime":3818.67,"endTime":3819.03,"body":"offer"},{"speaker":"Robert","startTime":3819.035,"endTime":3819.3,"body":"this"},{"speaker":"Robert","startTime":3819.3,"endTime":3819.93,"body":"extraordinary"},{"speaker":"Robert","startTime":3819.93,"endTime":3820.47,"body":"guarantee,"},{"speaker":"Robert","startTime":3820.47,"endTime":3820.71,"body":"which"},{"speaker":"Robert","startTime":3820.71,"endTime":3820.83,"body":"we"},{"speaker":"Robert","startTime":3820.83,"endTime":3821.07,"body":"think"},{"speaker":"Robert","startTime":3821.07,"endTime":3821.19,"body":"is"},{"speaker":"Robert","startTime":3821.195,"endTime":3821.46,"body":"really"},{"speaker":"Robert","startTime":3821.46,"endTime":3821.79,"body":"different"},{"speaker":"Robert","startTime":3821.79,"endTime":3821.88,"body":"and"},{"speaker":"Robert","startTime":3821.88,"endTime":3822.24,"body":"unique."},{"speaker":"Evan Hoffman","startTime":3822.332,"endTime":3822.602,"body":"No,"},{"speaker":"Evan Hoffman","startTime":3822.932,"endTime":3823.112,"body":"it"},{"speaker":"Evan Hoffman","startTime":3823.112,"endTime":3823.472,"body":"definitely"},{"speaker":"Evan Hoffman","startTime":3823.472,"endTime":3823.622,"body":"is"},{"speaker":"Evan Hoffman","startTime":3823.622,"endTime":3823.772,"body":"from"},{"speaker":"Evan Hoffman","startTime":3823.772,"endTime":3823.832,"body":"a"},{"speaker":"Evan Hoffman","startTime":3823.832,"endTime":3824.162,"body":"guarantee"},{"speaker":"Evan Hoffman","startTime":3824.162,"endTime":3824.642,"body":"standpoint"},{"speaker":"Evan Hoffman","startTime":3824.642,"endTime":3824.762,"body":"it's"},{"speaker":"Evan Hoffman","startTime":3824.762,"endTime":3825.132,"body":"huge."},{"speaker":"Evan Hoffman","startTime":3825.164,"endTime":3825.328,"body":"But"},{"speaker":"Evan Hoffman","startTime":3825.328,"endTime":3825.598,"body":"really"},{"speaker":"Evan Hoffman","startTime":3825.598,"endTime":3825.688,"body":"at"},{"speaker":"Evan Hoffman","startTime":3825.688,"endTime":3825.748,"body":"the"},{"speaker":"Evan Hoffman","startTime":3825.748,"endTime":3825.838,"body":"end"},{"speaker":"Evan Hoffman","startTime":3825.838,"endTime":3825.898,"body":"of"},{"speaker":"Evan Hoffman","startTime":3825.898,"endTime":3825.958,"body":"the"},{"speaker":"Evan Hoffman","startTime":3825.958,"endTime":3826.228,"body":"day,"},{"speaker":"Evan Hoffman","startTime":3826.228,"endTime":3826.378,"body":"the"},{"speaker":"Evan Hoffman","startTime":3826.378,"endTime":3826.63,"body":"things"},{"speaker":"Evan Hoffman","startTime":3826.918,"endTime":3827.098,"body":"that"},{"speaker":"Evan Hoffman","startTime":3827.098,"endTime":3827.218,"body":"would"},{"speaker":"Evan Hoffman","startTime":3827.218,"endTime":3827.518,"body":"matter"},{"speaker":"Evan Hoffman","startTime":3827.518,"endTime":3827.638,"body":"to"},{"speaker":"Evan Hoffman","startTime":3827.638,"endTime":3827.818,"body":"me"},{"speaker":"Evan Hoffman","startTime":3827.818,"endTime":3827.968,"body":"is"},{"speaker":"Evan Hoffman","startTime":3827.968,"endTime":3828.088,"body":"you"},{"speaker":"Evan Hoffman","startTime":3828.088,"endTime":3828.448,"body":"actually"},{"speaker":"Evan Hoffman","startTime":3828.448,"endTime":3828.658,"body":"give"},{"speaker":"Evan Hoffman","startTime":3828.658,"endTime":3828.718,"body":"a"},{"speaker":"Evan Hoffman","startTime":3828.718,"endTime":3828.988,"body":"shit,"},{"speaker":"Evan Hoffman","startTime":3829.034,"endTime":3829.214,"body":"like"},{"speaker":"Evan Hoffman","startTime":3829.214,"endTime":3829.334,"body":"you"},{"speaker":"Evan Hoffman","startTime":3829.334,"endTime":3829.574,"body":"said,"},{"speaker":"Evan Hoffman","startTime":3829.574,"endTime":3829.958,"body":"Ryan."},{"speaker":"Evan Hoffman","startTime":3830.05,"endTime":3830.213,"body":"The"},{"speaker":"Evan Hoffman","startTime":3830.213,"endTime":3830.603,"body":"fact"},{"speaker":"Evan Hoffman","startTime":3830.603,"endTime":3830.753,"body":"that"},{"speaker":"Evan Hoffman","startTime":3830.753,"endTime":3830.963,"body":"you"},{"speaker":"Evan Hoffman","startTime":3830.963,"endTime":3831.533,"body":"learn"},{"speaker":"Evan Hoffman","startTime":3831.538,"endTime":3831.713,"body":"and"},{"speaker":"Evan Hoffman","startTime":3831.713,"endTime":3831.953,"body":"take"},{"speaker":"Evan Hoffman","startTime":3831.958,"endTime":3832.043,"body":"the"},{"speaker":"Evan Hoffman","startTime":3832.043,"endTime":3832.373,"body":"time"},{"speaker":"Evan Hoffman","startTime":3832.373,"endTime":3832.463,"body":"to"},{"speaker":"Evan Hoffman","startTime":3832.463,"endTime":3832.823,"body":"learn"},{"speaker":"Evan Hoffman","startTime":3832.828,"endTime":3832.943,"body":"the"},{"speaker":"Evan Hoffman","startTime":3832.943,"endTime":3833.333,"body":"brand"},{"speaker":"Evan Hoffman","startTime":3833.333,"endTime":3833.873,"body":"story"},{"speaker":"Evan Hoffman","startTime":3834.203,"endTime":3834.353,"body":"is"},{"speaker":"Evan Hoffman","startTime":3834.353,"endTime":3834.623,"body":"so"},{"speaker":"Evan Hoffman","startTime":3834.623,"endTime":3835.043,"body":"huge,"},{"speaker":"Evan Hoffman","startTime":3835.103,"endTime":3835.343,"body":"right?"},{"speaker":"Evan Hoffman","startTime":3835.348,"endTime":3835.553,"body":"Just"},{"speaker":"Evan Hoffman","startTime":3835.553,"endTime":3835.613,"body":"to"},{"speaker":"Evan Hoffman","startTime":3835.618,"endTime":3836.213,"body":"understand"},{"speaker":"Evan Hoffman","startTime":3836.213,"endTime":3836.273,"body":"a"},{"speaker":"Evan Hoffman","startTime":3836.278,"endTime":3836.693,"body":"company"},{"speaker":"Evan Hoffman","startTime":3836.693,"endTime":3836.813,"body":"so"},{"speaker":"Evan Hoffman","startTime":3836.813,"endTime":3836.933,"body":"that"},{"speaker":"Evan Hoffman","startTime":3836.938,"endTime":3837.053,"body":"you"},{"speaker":"Evan Hoffman","startTime":3837.053,"endTime":3837.233,"body":"can"},{"speaker":"Evan Hoffman","startTime":3837.233,"endTime":3837.683,"body":"truly"},{"speaker":"Evan Hoffman","startTime":3837.683,"endTime":3838.133,"body":"be"},{"speaker":"Evan Hoffman","startTime":3838.313,"endTime":3838.523,"body":"an"},{"speaker":"Evan Hoffman","startTime":3838.523,"endTime":3839.453,"body":"extension"},{"speaker":"Evan Hoffman","startTime":3839.483,"endTime":3839.903,"body":"of"},{"speaker":"Evan Hoffman","startTime":3839.908,"endTime":3840.023,"body":"the"},{"speaker":"Evan Hoffman","startTime":3840.023,"endTime":3840.623,"body":"business."},{"speaker":"Evan Hoffman","startTime":3840.699,"endTime":3840.849,"body":"You"},{"speaker":"Evan Hoffman","startTime":3840.849,"endTime":3841.059,"body":"are"},{"speaker":"Evan Hoffman","startTime":3841.059,"endTime":3841.119,"body":"a"},{"speaker":"Evan Hoffman","startTime":3841.119,"endTime":3841.539,"body":"partner"},{"speaker":"Evan Hoffman","startTime":3841.539,"endTime":3841.839,"body":"within"},{"speaker":"Evan Hoffman","startTime":3841.839,"endTime":3841.929,"body":"the"},{"speaker":"Evan Hoffman","startTime":3841.934,"endTime":3842.349,"body":"business,"},{"speaker":"Evan Hoffman","startTime":3842.349,"endTime":3842.529,"body":"not"},{"speaker":"Evan Hoffman","startTime":3842.529,"endTime":3842.769,"body":"just"},{"speaker":"Evan Hoffman","startTime":3842.769,"endTime":3842.829,"body":"a"},{"speaker":"Evan Hoffman","startTime":3842.829,"endTime":3843.309,"body":"vendor"},{"speaker":"Evan Hoffman","startTime":3843.339,"endTime":3843.639,"body":"of"},{"speaker":"Evan Hoffman","startTime":3843.669,"endTime":3843.729,"body":"the"},{"speaker":"Evan Hoffman","startTime":3843.729,"endTime":3844.269,"body":"business."},{"speaker":"Evan Hoffman","startTime":3844.336,"endTime":3844.546,"body":"And"},{"speaker":"Evan Hoffman","startTime":3844.546,"endTime":3844.716,"body":"that's,"},{"speaker":"Evan Hoffman","startTime":3844.716,"endTime":3845.401,"body":"why"},{"speaker":"Evan Hoffman","startTime":3845.521,"endTime":3845.641,"body":"I"},{"speaker":"Evan Hoffman","startTime":3845.641,"endTime":3845.821,"body":"was"},{"speaker":"Evan Hoffman","startTime":3845.821,"endTime":3846.091,"body":"really"},{"speaker":"Evan Hoffman","startTime":3846.091,"endTime":3846.421,"body":"excited"},{"speaker":"Evan Hoffman","startTime":3846.421,"endTime":3846.481,"body":"to"},{"speaker":"Evan Hoffman","startTime":3846.481,"endTime":3846.601,"body":"have"},{"speaker":"Evan Hoffman","startTime":3846.601,"endTime":3846.691,"body":"you"},{"speaker":"Evan Hoffman","startTime":3846.691,"endTime":3846.811,"body":"on"},{"speaker":"Evan Hoffman","startTime":3846.811,"endTime":3846.871,"body":"the"},{"speaker":"Evan Hoffman","startTime":3846.876,"endTime":3847.111,"body":"show"},{"speaker":"Evan Hoffman","startTime":3847.111,"endTime":3847.231,"body":"was"},{"speaker":"Evan Hoffman","startTime":3847.231,"endTime":3847.411,"body":"cuz"},{"speaker":"Evan Hoffman","startTime":3847.416,"endTime":3847.471,"body":"I"},{"speaker":"Evan Hoffman","startTime":3847.471,"endTime":3847.681,"body":"knew"},{"speaker":"Evan Hoffman","startTime":3847.681,"endTime":3847.891,"body":"that"},{"speaker":"Evan Hoffman","startTime":3847.891,"endTime":3848.011,"body":"you"},{"speaker":"Evan Hoffman","startTime":3848.011,"endTime":3848.251,"body":"had"},{"speaker":"Evan Hoffman","startTime":3848.256,"endTime":3848.401,"body":"that"},{"speaker":"Evan Hoffman","startTime":3848.401,"endTime":3848.911,"body":"true,"},{"speaker":"Evan Hoffman","startTime":3849.211,"endTime":3849.781,"body":"compassionate"},{"speaker":"Evan Hoffman","startTime":3849.781,"endTime":3850.171,"body":"heart,"},{"speaker":"Evan Hoffman","startTime":3850.176,"endTime":3850.351,"body":"fun"},{"speaker":"Evan Hoffman","startTime":3850.351,"endTime":3850.621,"body":"loving"},{"speaker":"Evan Hoffman","startTime":3850.626,"endTime":3851.161,"body":"spirit"},{"speaker":"Evan Hoffman","startTime":3851.461,"endTime":3851.641,"body":"that"},{"speaker":"Evan Hoffman","startTime":3851.641,"endTime":3851.731,"body":"you"},{"speaker":"Evan Hoffman","startTime":3851.731,"endTime":3851.881,"body":"could"},{"speaker":"Evan Hoffman","startTime":3851.881,"endTime":3852.061,"body":"bring"},{"speaker":"Evan Hoffman","startTime":3852.066,"endTime":3852.151,"body":"to"},{"speaker":"Evan Hoffman","startTime":3852.151,"endTime":3852.271,"body":"the"},{"speaker":"Evan Hoffman","startTime":3852.276,"endTime":3852.751,"body":"business"},{"speaker":"Evan Hoffman","startTime":3852.781,"endTime":3852.973,"body":"and"},{"speaker":"Evan Hoffman","startTime":3852.978,"endTime":3853.213,"body":"ex"},{"speaker":"Evan Hoffman","startTime":3853.513,"endTime":3853.993,"body":"share"},{"speaker":"Evan Hoffman","startTime":3853.993,"endTime":3854.053,"body":"it"},{"speaker":"Evan Hoffman","startTime":3854.216,"endTime":3854.546,"body":"Really"},{"speaker":"Evan Hoffman","startTime":3854.546,"endTime":3854.846,"body":"quick,"},{"speaker":"Evan Hoffman","startTime":3854.846,"endTime":3854.966,"body":"the"},{"speaker":"Evan Hoffman","startTime":3854.966,"endTime":3855.536,"body":"services"},{"speaker":"Evan Hoffman","startTime":3855.541,"endTime":3855.686,"body":"that"},{"speaker":"Evan Hoffman","startTime":3855.686,"endTime":3855.806,"body":"you"},{"speaker":"Evan Hoffman","startTime":3855.806,"endTime":3856.256,"body":"offer,"},{"speaker":"Evan Hoffman","startTime":3856.526,"endTime":3857.156,"body":"so"},{"speaker":"Evan Hoffman","startTime":3857.366,"endTime":3857.786,"body":"outbound"},{"speaker":"Evan Hoffman","startTime":3857.791,"endTime":3858.236,"body":"calling"},{"speaker":"Evan Hoffman","startTime":3858.326,"endTime":3858.896,"body":"obviously,"},{"speaker":"Evan Hoffman","startTime":3858.926,"endTime":3859.136,"body":"so"},{"speaker":"Evan Hoffman","startTime":3859.136,"endTime":3859.496,"body":"calling"},{"speaker":"Evan Hoffman","startTime":3859.496,"endTime":3859.886,"body":"current"},{"speaker":"Evan Hoffman","startTime":3859.886,"endTime":3860.246,"body":"client"},{"speaker":"Evan Hoffman","startTime":3860.246,"endTime":3860.666,"body":"lists"},{"speaker":"Evan Hoffman","startTime":3860.708,"endTime":3860.818,"body":"are"},{"speaker":"Evan Hoffman","startTime":3860.818,"endTime":3860.908,"body":"you"},{"speaker":"Evan Hoffman","startTime":3860.908,"endTime":3861.118,"body":"doing"},{"speaker":"Evan Hoffman","startTime":3861.118,"endTime":3861.508,"body":"inbound"},{"speaker":"Evan Hoffman","startTime":3861.508,"endTime":3861.598,"body":"as"},{"speaker":"Evan Hoffman","startTime":3861.603,"endTime":3861.868,"body":"well?"},{"speaker":"Evan Hoffman","startTime":3861.868,"endTime":3861.958,"body":"Do"},{"speaker":"Evan Hoffman","startTime":3861.958,"endTime":3862.018,"body":"you"},{"speaker":"Evan Hoffman","startTime":3862.023,"endTime":3862.318,"body":"offer"},{"speaker":"Evan Hoffman","startTime":3862.318,"endTime":3862.588,"body":"after"},{"speaker":"Evan Hoffman","startTime":3862.588,"endTime":3862.888,"body":"hours"},{"speaker":"Evan Hoffman","startTime":3862.893,"endTime":3862.978,"body":"as"},{"speaker":"Evan Hoffman","startTime":3862.978,"endTime":3863.308,"body":"well?"},{"speaker":"Evan Hoffman","startTime":3863.308,"endTime":3863.458,"body":"What"},{"speaker":"Evan Hoffman","startTime":3863.458,"endTime":3863.548,"body":"is"},{"speaker":"Evan Hoffman","startTime":3863.548,"endTime":3863.638,"body":"it"},{"speaker":"Evan Hoffman","startTime":3863.643,"endTime":3863.728,"body":"that"},{"speaker":"Evan Hoffman","startTime":3863.728,"endTime":3863.818,"body":"you"},{"speaker":"Evan Hoffman","startTime":3863.818,"endTime":3864.118,"body":"offer?"},{"speaker":"Ryan","startTime":3864.192,"endTime":3864.402,"body":"Yeah,"},{"speaker":"Ryan","startTime":3864.402,"endTime":3864.552,"body":"so"},{"speaker":"Ryan","startTime":3864.552,"endTime":3864.822,"body":"there's"},{"speaker":"Ryan","startTime":3864.822,"endTime":3864.942,"body":"the"},{"speaker":"Ryan","startTime":3864.947,"endTime":3865.482,"body":"outbound"},{"speaker":"Ryan","startTime":3865.482,"endTime":3865.902,"body":"to."},{"speaker":"Ryan","startTime":3866.292,"endTime":3866.472,"body":"Your"},{"speaker":"Ryan","startTime":3866.472,"endTime":3867.282,"body":"database."},{"speaker":"Ryan","startTime":3867.342,"endTime":3867.882,"body":"And"},{"speaker":"Ryan","startTime":3867.882,"endTime":3868.152,"body":"then"},{"speaker":"Ryan","startTime":3868.152,"endTime":3868.452,"body":"there's"},{"speaker":"Ryan","startTime":3868.452,"endTime":3868.602,"body":"the"},{"speaker":"Ryan","startTime":3868.602,"endTime":3869.371,"body":"inbound"},{"speaker":"Ryan","startTime":3869.73,"endTime":3870.514,"body":"overflow"},{"speaker":"Ryan","startTime":3870.942,"endTime":3871.272,"body":"seeds"},{"speaker":"Ryan","startTime":3871.272,"endTime":3871.482,"body":"up"},{"speaker":"Ryan","startTime":3871.842,"endTime":3872.052,"body":"your,"},{"speaker":"Ryan","startTime":3872.052,"endTime":3872.352,"body":"phone"},{"speaker":"Ryan","startTime":3872.352,"endTime":3872.691,"body":"tree"},{"speaker":"Ryan","startTime":3873.012,"endTime":3873.282,"body":"whatever"},{"speaker":"Ryan","startTime":3873.282,"endTime":3873.492,"body":"your"},{"speaker":"Ryan","startTime":3873.832,"endTime":3874.372,"body":"standard"},{"speaker":"Ryan","startTime":3874.372,"endTime":3874.582,"body":"is,"},{"speaker":"Ryan","startTime":3874.582,"endTime":3874.822,"body":"three"},{"speaker":"Ryan","startTime":3874.822,"endTime":3875.122,"body":"rings,"},{"speaker":"Ryan","startTime":3875.127,"endTime":3875.362,"body":"four"},{"speaker":"Ryan","startTime":3875.362,"endTime":3875.752,"body":"rings"},{"speaker":"Ryan","startTime":3875.989,"endTime":3876.112,"body":"or,"},{"speaker":"Ryan","startTime":3876.112,"endTime":3876.532,"body":"whatever."},{"speaker":"Ryan","startTime":3876.532,"endTime":3876.622,"body":"And"},{"speaker":"Ryan","startTime":3876.622,"endTime":3876.742,"body":"then"},{"speaker":"Ryan","startTime":3876.742,"endTime":3876.832,"body":"it"},{"speaker":"Ryan","startTime":3876.832,"endTime":3876.952,"body":"would"},{"speaker":"Ryan","startTime":3876.952,"endTime":3877.252,"body":"shift"},{"speaker":"Ryan","startTime":3877.252,"endTime":3877.432,"body":"over"},{"speaker":"Ryan","startTime":3877.437,"endTime":3877.612,"body":"to"},{"speaker":"Ryan","startTime":3877.612,"endTime":3878.032,"body":"us."},{"speaker":"Ryan","startTime":3878.112,"endTime":3878.262,"body":"And"},{"speaker":"Ryan","startTime":3878.267,"endTime":3878.442,"body":"then"},{"speaker":"Ryan","startTime":3878.442,"endTime":3878.592,"body":"we"},{"speaker":"Ryan","startTime":3878.597,"endTime":3878.802,"body":"do"},{"speaker":"Ryan","startTime":3878.802,"endTime":3879.162,"body":"after"},{"speaker":"Ryan","startTime":3879.162,"endTime":3879.522,"body":"hours"},{"speaker":"Ryan","startTime":3879.522,"endTime":3879.822,"body":"until"},{"speaker":"Ryan","startTime":3879.822,"endTime":3880.227,"body":"10:00"},{"speaker":"Ryan","startTime":3880.227,"endTime":3880.632,"body":"PM"},{"speaker":"Ryan","startTime":3880.662,"endTime":3881.152,"body":"your"},{"speaker":"Ryan","startTime":3881.719,"endTime":3882.049,"body":"local"},{"speaker":"Ryan","startTime":3882.049,"endTime":3882.509,"body":"time."},{"speaker":"Ryan","startTime":3882.639,"endTime":3883.059,"body":"And"},{"speaker":"Ryan","startTime":3883.059,"endTime":3883.359,"body":"all"},{"speaker":"Ryan","startTime":3883.359,"endTime":3883.479,"body":"of"},{"speaker":"Ryan","startTime":3883.479,"endTime":3884.079,"body":"our"},{"speaker":"Ryan","startTime":3884.229,"endTime":3884.679,"body":"customer"},{"speaker":"Ryan","startTime":3884.679,"endTime":3885.039,"body":"engagement"},{"speaker":"Ryan","startTime":3885.039,"endTime":3885.669,"body":"specialists"},{"speaker":"Ryan","startTime":3885.669,"endTime":3886.059,"body":"are,"},{"speaker":"Ryan","startTime":3886.089,"endTime":3886.239,"body":"they"},{"speaker":"Ryan","startTime":3886.239,"endTime":3886.419,"body":"live"},{"speaker":"Ryan","startTime":3886.419,"endTime":3886.509,"body":"in"},{"speaker":"Ryan","startTime":3886.509,"endTime":3886.569,"body":"the"},{"speaker":"Ryan","startTime":3886.569,"endTime":3887.169,"body":"us"},{"speaker":"Ryan","startTime":3887.409,"endTime":3887.529,"body":"That"},{"speaker":"Ryan","startTime":3887.639,"endTime":3887.719,"body":"was"},{"speaker":"Ryan","startTime":3887.719,"endTime":3887.919,"body":"my"},{"speaker":"Ryan","startTime":3887.919,"endTime":3888.039,"body":"next"},{"speaker":"Ryan","startTime":3888.279,"endTime":3888.399,"body":"question."},{"speaker":"Ryan","startTime":3888.399,"endTime":3888.639,"body":"Is"},{"speaker":"Ryan","startTime":3888.639,"endTime":3888.719,"body":"that"},{"speaker":"Ryan","startTime":3888.719,"endTime":3888.72,"body":"okay?"},{"speaker":"Ryan","startTime":3888.725,"endTime":3888.969,"body":"Yeah."},{"speaker":"Ryan","startTime":3889.269,"endTime":3889.569,"body":"Yep."},{"speaker":"Ryan","startTime":3889.569,"endTime":3889.779,"body":"So"},{"speaker":"Ryan","startTime":3889.779,"endTime":3890.229,"body":"English"},{"speaker":"Ryan","startTime":3890.229,"endTime":3890.439,"body":"is"},{"speaker":"Ryan","startTime":3890.439,"endTime":3890.709,"body":"their"},{"speaker":"Ryan","startTime":3890.709,"endTime":3891.039,"body":"first"},{"speaker":"Ryan","startTime":3891.044,"endTime":3891.639,"body":"language."},{"speaker":"Ryan","startTime":3891.763,"endTime":3892.38,"body":"And"},{"speaker":"Ryan","startTime":3893.01,"endTime":3893.43,"body":"the"},{"speaker":"Ryan","startTime":3893.435,"endTime":3893.64,"body":"best"},{"speaker":"Ryan","startTime":3893.645,"endTime":3893.97,"body":"part"},{"speaker":"Ryan","startTime":3893.97,"endTime":3894.21,"body":"about"},{"speaker":"Ryan","startTime":3894.21,"endTime":3894.36,"body":"the"},{"speaker":"Ryan","startTime":3894.36,"endTime":3895.05,"body":"outbounding"},{"speaker":"Ryan","startTime":3895.05,"endTime":3895.41,"body":"side"},{"speaker":"Ryan","startTime":3895.41,"endTime":3895.5,"body":"of"},{"speaker":"Ryan","startTime":3895.505,"endTime":3895.89,"body":"things"},{"speaker":"Ryan","startTime":3895.895,"endTime":3896.07,"body":"is"},{"speaker":"Ryan","startTime":3896.07,"endTime":3896.37,"body":"that"},{"speaker":"Ryan","startTime":3896.627,"endTime":3897.117,"body":"your"},{"speaker":"Ryan","startTime":3897.607,"endTime":3898.027,"body":"customer"},{"speaker":"Ryan","startTime":3898.057,"endTime":3898.447,"body":"engagement"},{"speaker":"Ryan","startTime":3898.447,"endTime":3899.047,"body":"specialists"},{"speaker":"Ryan","startTime":3899.052,"endTime":3899.257,"body":"is"},{"speaker":"Ryan","startTime":3899.257,"endTime":3900.157,"body":"specifically"},{"speaker":"Ryan","startTime":3900.157,"endTime":3900.787,"body":"assigned"},{"speaker":"Ryan","startTime":3900.787,"endTime":3900.967,"body":"to"},{"speaker":"Ryan","startTime":3900.967,"endTime":3901.267,"body":"your"},{"speaker":"Ryan","startTime":3901.267,"endTime":3901.927,"body":"business."},{"speaker":"Ryan","startTime":3902.227,"endTime":3902.377,"body":"We"},{"speaker":"Ryan","startTime":3902.377,"endTime":3902.557,"body":"don't"},{"speaker":"Ryan","startTime":3902.557,"endTime":3903.037,"body":"have"},{"speaker":"Ryan","startTime":3903.206,"endTime":3903.896,"body":"50"},{"speaker":"Ryan","startTime":3903.986,"endTime":3904.376,"body":"call"},{"speaker":"Ryan","startTime":3904.376,"endTime":3905.289,"body":"agents"},{"speaker":"Ryan","startTime":3905.407,"endTime":3905.582,"body":"that"},{"speaker":"Ryan","startTime":3905.582,"endTime":3905.732,"body":"know"},{"speaker":"Ryan","startTime":3905.737,"endTime":3906.062,"body":"nothing"},{"speaker":"Ryan","startTime":3906.062,"endTime":3906.452,"body":"about"},{"speaker":"Ryan","startTime":3906.452,"endTime":3906.662,"body":"you"},{"speaker":"Ryan","startTime":3906.662,"endTime":3906.842,"body":"that"},{"speaker":"Ryan","startTime":3906.842,"endTime":3907.082,"body":"might"},{"speaker":"Ryan","startTime":3907.082,"endTime":3907.202,"body":"be"},{"speaker":"Ryan","startTime":3907.202,"endTime":3907.532,"body":"calling"},{"speaker":"Ryan","startTime":3907.532,"endTime":3907.682,"body":"for"},{"speaker":"Ryan","startTime":3907.682,"endTime":3907.772,"body":"you"},{"speaker":"Ryan","startTime":3907.777,"endTime":3908.162,"body":"today"},{"speaker":"Ryan","startTime":3908.162,"endTime":3908.312,"body":"and"},{"speaker":"Ryan","startTime":3908.317,"endTime":3908.492,"body":"won't"},{"speaker":"Ryan","startTime":3908.492,"endTime":3908.612,"body":"be"},{"speaker":"Ryan","startTime":3908.612,"endTime":3909.182,"body":"tomorrow."},{"speaker":"Ryan","startTime":3909.182,"endTime":3909.302,"body":"And"},{"speaker":"Ryan","startTime":3909.302,"endTime":3909.512,"body":"there's"},{"speaker":"Ryan","startTime":3909.512,"endTime":3909.662,"body":"new"},{"speaker":"Ryan","startTime":3909.662,"endTime":3910.322,"body":"questions"},{"speaker":"Ryan","startTime":3910.561,"endTime":3910.964,"body":"to,"},{"speaker":"Ryan","startTime":3910.994,"endTime":3911.144,"body":"for"},{"speaker":"Ryan","startTime":3911.149,"endTime":3911.324,"body":"them"},{"speaker":"Ryan","startTime":3911.324,"endTime":3911.444,"body":"to"},{"speaker":"Ryan","startTime":3911.444,"endTime":3911.864,"body":"ask"},{"speaker":"Ryan","startTime":3911.864,"endTime":3911.954,"body":"and"},{"speaker":"Ryan","startTime":3911.954,"endTime":3912.104,"body":"for"},{"speaker":"Ryan","startTime":3912.109,"endTime":3912.224,"body":"you"},{"speaker":"Ryan","startTime":3912.224,"endTime":3912.314,"body":"to"},{"speaker":"Ryan","startTime":3912.314,"endTime":3912.704,"body":"answer"},{"speaker":"Ryan","startTime":3912.709,"endTime":3912.854,"body":"all"},{"speaker":"Ryan","startTime":3912.859,"endTime":3912.944,"body":"the"},{"speaker":"Ryan","startTime":3912.944,"endTime":3913.424,"body":"time."},{"speaker":"Ryan","startTime":3913.636,"endTime":3913.75,"body":"We"},{"speaker":"Ryan","startTime":3913.75,"endTime":3913.93,"body":"got"},{"speaker":"Ryan","startTime":3913.96,"endTime":3914.32,"body":"somebody"},{"speaker":"Ryan","startTime":3914.32,"endTime":3914.47,"body":"in"},{"speaker":"Ryan","startTime":3914.47,"endTime":3914.59,"body":"our"},{"speaker":"Ryan","startTime":3914.62,"endTime":3915.07,"body":"onboarding"},{"speaker":"Ryan","startTime":3915.1,"endTime":3915.76,"body":"processes."},{"speaker":"Ryan","startTime":3916.291,"endTime":3916.441,"body":"They"},{"speaker":"Ryan","startTime":3916.441,"endTime":3916.561,"body":"have"},{"speaker":"Ryan","startTime":3916.561,"endTime":3917.101,"body":"homework"},{"speaker":"Ryan","startTime":3917.101,"endTime":3917.221,"body":"that"},{"speaker":"Ryan","startTime":3917.221,"endTime":3917.311,"body":"they"},{"speaker":"Ryan","startTime":3917.311,"endTime":3917.491,"body":"have"},{"speaker":"Ryan","startTime":3917.491,"endTime":3917.581,"body":"to"},{"speaker":"Ryan","startTime":3917.581,"endTime":3917.731,"body":"do"},{"speaker":"Ryan","startTime":3917.731,"endTime":3917.881,"body":"on"},{"speaker":"Ryan","startTime":3917.881,"endTime":3918.001,"body":"your"},{"speaker":"Ryan","startTime":3918.001,"endTime":3918.481,"body":"business,"},{"speaker":"Ryan","startTime":3918.481,"endTime":3918.601,"body":"and"},{"speaker":"Ryan","startTime":3918.601,"endTime":3918.721,"body":"then"},{"speaker":"Ryan","startTime":3918.721,"endTime":3918.871,"body":"we"},{"speaker":"Ryan","startTime":3918.871,"endTime":3919.081,"body":"meet"},{"speaker":"Ryan","startTime":3919.081,"endTime":3919.261,"body":"with"},{"speaker":"Ryan","startTime":3919.261,"endTime":3919.591,"body":"you"},{"speaker":"Ryan","startTime":3919.681,"endTime":3919.951,"body":"and"},{"speaker":"Ryan","startTime":3919.956,"endTime":3920.101,"body":"we"},{"speaker":"Ryan","startTime":3920.101,"endTime":3920.461,"body":"dive"},{"speaker":"Ryan","startTime":3920.461,"endTime":3920.671,"body":"in"},{"speaker":"Ryan","startTime":3920.671,"endTime":3920.821,"body":"on"},{"speaker":"Ryan","startTime":3920.821,"endTime":3921.331,"body":"details"},{"speaker":"Ryan","startTime":3921.331,"endTime":3921.511,"body":"with"},{"speaker":"Ryan","startTime":3921.511,"endTime":3921.751,"body":"that"},{"speaker":"Ryan","startTime":3921.751,"endTime":3921.901,"body":"so"},{"speaker":"Ryan","startTime":3921.901,"endTime":3921.991,"body":"they"},{"speaker":"Ryan","startTime":3921.991,"endTime":3922.171,"body":"can"},{"speaker":"Ryan","startTime":3922.171,"endTime":3922.381,"body":"get"},{"speaker":"Ryan","startTime":3922.381,"endTime":3922.471,"body":"the"},{"speaker":"Ryan","startTime":3922.471,"endTime":3922.711,"body":"full"},{"speaker":"Ryan","startTime":3922.711,"endTime":3923.101,"body":"picture"},{"speaker":"Ryan","startTime":3923.101,"endTime":3923.191,"body":"and"},{"speaker":"Ryan","startTime":3923.191,"endTime":3923.251,"body":"the"},{"speaker":"Ryan","startTime":3923.251,"endTime":3923.491,"body":"full"},{"speaker":"Ryan","startTime":3923.496,"endTime":3924.011,"body":"story."},{"speaker":"Ryan","startTime":3924.135,"endTime":3924.454,"body":"Know"},{"speaker":"Ryan","startTime":3924.454,"endTime":3924.574,"body":"who"},{"speaker":"Ryan","startTime":3924.574,"endTime":3924.694,"body":"to"},{"speaker":"Ryan","startTime":3924.694,"endTime":3925.294,"body":"contact"},{"speaker":"Ryan","startTime":3925.294,"endTime":3925.594,"body":"about"},{"speaker":"Ryan","startTime":3925.594,"endTime":3926.134,"body":"specific"},{"speaker":"Ryan","startTime":3926.134,"endTime":3926.524,"body":"issues"},{"speaker":"Ryan","startTime":3926.524,"endTime":3926.764,"body":"within"},{"speaker":"Ryan","startTime":3926.769,"endTime":3926.914,"body":"your"},{"speaker":"Ryan","startTime":3926.914,"endTime":3927.244,"body":"company"},{"speaker":"Ryan","startTime":3927.244,"endTime":3927.364,"body":"if"},{"speaker":"Ryan","startTime":3927.364,"endTime":3927.484,"body":"they"},{"speaker":"Ryan","startTime":3927.484,"endTime":3927.784,"body":"don't"},{"speaker":"Ryan","startTime":3927.784,"endTime":3927.994,"body":"have"},{"speaker":"Ryan","startTime":3927.994,"endTime":3928.114,"body":"the"},{"speaker":"Ryan","startTime":3928.114,"endTime":3928.637,"body":"answer."},{"speaker":"Ryan","startTime":3928.755,"endTime":3928.905,"body":"And"},{"speaker":"Ryan","startTime":3928.905,"endTime":3929.115,"body":"that,"},{"speaker":"Ryan","startTime":3929.175,"endTime":3929.355,"body":"and"},{"speaker":"Ryan","startTime":3929.355,"endTime":3929.535,"body":"then"},{"speaker":"Ryan","startTime":3929.535,"endTime":3929.625,"body":"be"},{"speaker":"Ryan","startTime":3929.625,"endTime":3929.895,"body":"able"},{"speaker":"Ryan","startTime":3929.895,"endTime":3930.015,"body":"to"},{"speaker":"Ryan","startTime":3930.02,"endTime":3930.225,"body":"set"},{"speaker":"Ryan","startTime":3930.225,"endTime":3930.435,"body":"up"},{"speaker":"Ryan","startTime":3930.44,"endTime":3930.885,"body":"proper"},{"speaker":"Ryan","startTime":3930.885,"endTime":3931.215,"body":"warm"},{"speaker":"Ryan","startTime":3931.215,"endTime":3931.905,"body":"transfers"},{"speaker":"Ryan","startTime":3931.91,"endTime":3931.995,"body":"if"},{"speaker":"Ryan","startTime":3931.995,"endTime":3932.295,"body":"that's"},{"speaker":"Ryan","startTime":3932.295,"endTime":3933.028,"body":"necessary."},{"speaker":"Ryan","startTime":3933.173,"endTime":3933.324,"body":"We"},{"speaker":"Ryan","startTime":3933.324,"endTime":3933.564,"body":"really"},{"speaker":"Ryan","startTime":3933.564,"endTime":3933.924,"body":"dive"},{"speaker":"Ryan","startTime":3933.924,"endTime":3934.224,"body":"in"},{"speaker":"Ryan","startTime":3934.224,"endTime":3934.614,"body":"so"},{"speaker":"Ryan","startTime":3934.644,"endTime":3934.884,"body":"it's"},{"speaker":"Ryan","startTime":3934.884,"endTime":3935.214,"body":"not"},{"speaker":"Ryan","startTime":3935.214,"endTime":3935.544,"body":"just"},{"speaker":"Ryan","startTime":3935.544,"endTime":3935.934,"body":"like,"},{"speaker":"Ryan","startTime":3936.103,"endTime":3936.343,"body":"Hey,"},{"speaker":"Ryan","startTime":3936.343,"endTime":3936.463,"body":"do"},{"speaker":"Ryan","startTime":3936.463,"endTime":3936.523,"body":"you"},{"speaker":"Ryan","startTime":3936.523,"endTime":3936.793,"body":"want"},{"speaker":"Ryan","startTime":3936.793,"endTime":3937.033,"body":"this"},{"speaker":"Ryan","startTime":3937.033,"endTime":3937.393,"body":"like"},{"speaker":"Ryan","startTime":3937.393,"endTime":3937.993,"body":"average"},{"speaker":"Ryan","startTime":3937.993,"endTime":3938.623,"body":"call"},{"speaker":"Ryan","startTime":3938.653,"endTime":3939.043,"body":"center"},{"speaker":"Ryan","startTime":3939.043,"endTime":3939.583,"body":"service"},{"speaker":"Ryan","startTime":3939.583,"endTime":3939.823,"body":"where"},{"speaker":"Ryan","startTime":3939.823,"endTime":3940.003,"body":"we're"},{"speaker":"Ryan","startTime":3940.008,"endTime":3940.393,"body":"gonna"},{"speaker":"Ryan","startTime":3940.423,"endTime":3940.663,"body":"like"},{"speaker":"Ryan","startTime":3940.663,"endTime":3940.873,"body":"take"},{"speaker":"Ryan","startTime":3940.873,"endTime":3940.933,"body":"a"},{"speaker":"Ryan","startTime":3940.933,"endTime":3941.443,"body":"message"},{"speaker":"Ryan","startTime":3941.443,"endTime":3941.593,"body":"and"},{"speaker":"Ryan","startTime":3941.593,"endTime":3941.803,"body":"send"},{"speaker":"Ryan","startTime":3941.803,"endTime":3941.923,"body":"it"},{"speaker":"Ryan","startTime":3941.928,"endTime":3942.343,"body":"back"},{"speaker":"Ryan","startTime":3942.403,"endTime":3942.613,"body":"and"},{"speaker":"Ryan","startTime":3942.683,"endTime":3942.843,"body":"kind"},{"speaker":"Ryan","startTime":3942.843,"endTime":3942.903,"body":"of"},{"speaker":"Ryan","startTime":3942.903,"endTime":3943.083,"body":"just"},{"speaker":"Ryan","startTime":3943.083,"endTime":3943.443,"body":"go."},{"speaker":"Ryan","startTime":3943.603,"endTime":3943.783,"body":"Good"},{"speaker":"Ryan","startTime":3943.783,"endTime":3944.023,"body":"luck"},{"speaker":"Ryan","startTime":3944.023,"endTime":3944.203,"body":"with"},{"speaker":"Ryan","startTime":3944.203,"endTime":3944.503,"body":"that."},{"speaker":"Ryan","startTime":3944.604,"endTime":3944.989,"body":"And"},{"speaker":"Ryan","startTime":3944.989,"endTime":3945.509,"body":"our"},{"speaker":"Ryan","startTime":3945.625,"endTime":3945.775,"body":"we,"},{"speaker":"Ryan","startTime":3945.775,"endTime":3946.045,"body":"wanna"},{"speaker":"Ryan","startTime":3946.045,"endTime":3946.465,"body":"retain"},{"speaker":"Ryan","startTime":3946.465,"endTime":3946.645,"body":"all"},{"speaker":"Ryan","startTime":3946.645,"endTime":3946.705,"body":"of"},{"speaker":"Ryan","startTime":3946.705,"endTime":3946.855,"body":"our"},{"speaker":"Ryan","startTime":3946.855,"endTime":3947.305,"body":"clients."},{"speaker":"Ryan","startTime":3947.305,"endTime":3947.515,"body":"We're"},{"speaker":"Ryan","startTime":3947.515,"endTime":3947.845,"body":"looking"},{"speaker":"Ryan","startTime":3947.845,"endTime":3947.965,"body":"to"},{"speaker":"Ryan","startTime":3947.965,"endTime":3948.265,"body":"build"},{"speaker":"Ryan","startTime":3948.265,"endTime":3949.345,"body":"relationships"},{"speaker":"Ryan","startTime":3949.541,"endTime":3950.021,"body":"so"},{"speaker":"Ryan","startTime":3950.067,"endTime":3950.577,"body":"our"},{"speaker":"Ryan","startTime":3950.577,"endTime":3951.297,"body":"philosophy"},{"speaker":"Ryan","startTime":3951.297,"endTime":3951.417,"body":"and"},{"speaker":"Ryan","startTime":3951.422,"endTime":3952.017,"body":"mindset"},{"speaker":"Ryan","startTime":3952.017,"endTime":3952.587,"body":"around"},{"speaker":"Ryan","startTime":3952.827,"endTime":3953.097,"body":"how"},{"speaker":"Ryan","startTime":3953.097,"endTime":3953.247,"body":"would"},{"speaker":"Ryan","startTime":3953.252,"endTime":3953.427,"body":"you"},{"speaker":"Ryan","startTime":3953.427,"endTime":3953.607,"body":"be"},{"speaker":"Ryan","startTime":3953.607,"endTime":3953.907,"body":"best"},{"speaker":"Ryan","startTime":3953.907,"endTime":3954.507,"body":"successful"},{"speaker":"Ryan","startTime":3954.507,"endTime":3954.867,"body":"within"},{"speaker":"Ryan","startTime":3954.867,"endTime":3955.077,"body":"your"},{"speaker":"Ryan","startTime":3955.082,"endTime":3955.557,"body":"customer"},{"speaker":"Ryan","startTime":3955.557,"endTime":3956.157,"body":"service"},{"speaker":"Ryan","startTime":3956.397,"endTime":3956.817,"body":"reps"},{"speaker":"Ryan","startTime":3957.085,"endTime":3957.237,"body":"and,"},{"speaker":"Ryan","startTime":3957.237,"endTime":3957.327,"body":"the"},{"speaker":"Ryan","startTime":3957.327,"endTime":3957.807,"body":"mindset"},{"speaker":"Ryan","startTime":3957.807,"endTime":3957.927,"body":"that"},{"speaker":"Ryan","startTime":3957.927,"endTime":3958.047,"body":"they"},{"speaker":"Ryan","startTime":3958.047,"endTime":3958.257,"body":"should"},{"speaker":"Ryan","startTime":3958.257,"endTime":3958.587,"body":"have."},{"speaker":"Ryan","startTime":3958.947,"endTime":3959.037,"body":"It's"},{"speaker":"Ryan","startTime":3959.037,"endTime":3959.127,"body":"the"},{"speaker":"Ryan","startTime":3959.127,"endTime":3959.367,"body":"same"},{"speaker":"Ryan","startTime":3959.367,"endTime":3959.817,"body":"mindset"},{"speaker":"Ryan","startTime":3959.817,"endTime":3959.967,"body":"that"},{"speaker":"Ryan","startTime":3959.967,"endTime":3960.117,"body":"we"},{"speaker":"Ryan","startTime":3960.117,"endTime":3960.327,"body":"had"},{"speaker":"Ryan","startTime":3960.327,"endTime":3960.447,"body":"when"},{"speaker":"Ryan","startTime":3960.447,"endTime":3960.537,"body":"we"},{"speaker":"Ryan","startTime":3960.542,"endTime":3960.627,"body":"were"},{"speaker":"Ryan","startTime":3960.627,"endTime":3960.957,"body":"building"},{"speaker":"Ryan","startTime":3960.957,"endTime":3961.137,"body":"this"},{"speaker":"Ryan","startTime":3961.137,"endTime":3961.557,"body":"company."},{"speaker":"Ryan","startTime":3961.557,"endTime":3961.677,"body":"And"},{"speaker":"Ryan","startTime":3961.677,"endTime":3961.797,"body":"I"},{"speaker":"Ryan","startTime":3961.797,"endTime":3962.037,"body":"think"},{"speaker":"Ryan","startTime":3962.037,"endTime":3962.277,"body":"that"},{"speaker":"Ryan","startTime":3962.517,"endTime":3962.727,"body":"at"},{"speaker":"Ryan","startTime":3962.727,"endTime":3963.297,"body":"every"},{"speaker":"Ryan","startTime":3963.537,"endTime":3964.047,"body":"aspect"},{"speaker":"Ryan","startTime":3964.047,"endTime":3964.137,"body":"of"},{"speaker":"Ryan","startTime":3964.137,"endTime":3964.317,"body":"what"},{"speaker":"Ryan","startTime":3964.317,"endTime":3964.497,"body":"we"},{"speaker":"Ryan","startTime":3964.497,"endTime":3964.947,"body":"do"},{"speaker":"Ryan","startTime":3965.007,"endTime":3965.307,"body":"that's"},{"speaker":"Ryan","startTime":3965.307,"endTime":3965.697,"body":"embedded"},{"speaker":"Ryan","startTime":3965.697,"endTime":3965.877,"body":"with"},{"speaker":"Ryan","startTime":3965.877,"endTime":3966.057,"body":"it"},{"speaker":"Ryan","startTime":3966.507,"endTime":3966.717,"body":"is,"},{"speaker":"Ryan","startTime":3966.722,"endTime":3966.957,"body":"it's,"},{"speaker":"Ryan","startTime":3966.962,"endTime":3967.197,"body":"its"},{"speaker":"Ryan","startTime":3967.227,"endTime":3968.037,"body":"relationships."},{"speaker":"Ryan","startTime":3968.037,"endTime":3968.187,"body":"It's"},{"speaker":"Ryan","startTime":3968.187,"endTime":3968.577,"body":"not"},{"speaker":"Ryan","startTime":3968.847,"endTime":3969.777,"body":"transactions."},{"speaker":"Ryan","startTime":3969.777,"endTime":3970.197,"body":"Cuz"},{"speaker":"Ryan","startTime":3970.557,"endTime":3971.037,"body":"that's"},{"speaker":"Ryan","startTime":3971.097,"endTime":3971.307,"body":"that"},{"speaker":"Ryan","startTime":3971.307,"endTime":3971.727,"body":"just,"},{"speaker":"Ryan","startTime":3971.727,"endTime":3971.847,"body":"I"},{"speaker":"Ryan","startTime":3971.847,"endTime":3972.117,"body":"mean,"},{"speaker":"Ryan","startTime":3972.117,"endTime":3972.237,"body":"I"},{"speaker":"Ryan","startTime":3972.237,"endTime":3972.357,"body":"don't"},{"speaker":"Ryan","startTime":3972.357,"endTime":3972.537,"body":"want"},{"speaker":"Ryan","startTime":3972.537,"endTime":3972.597,"body":"to"},{"speaker":"Ryan","startTime":3972.602,"endTime":3972.927,"body":"chase"},{"speaker":"Ryan","startTime":3972.927,"endTime":3973.047,"body":"my"},{"speaker":"Ryan","startTime":3973.047,"endTime":3973.557,"body":"tail."},{"speaker":"Ryan","startTime":3973.682,"endTime":3974.157,"body":"So"},{"speaker":"Ryan","startTime":3974.217,"endTime":3974.457,"body":"that's"},{"speaker":"Ryan","startTime":3974.457,"endTime":3974.727,"body":"not"},{"speaker":"Ryan","startTime":3974.727,"endTime":3974.847,"body":"what"},{"speaker":"Ryan","startTime":3974.852,"endTime":3975.057,"body":"I'm"},{"speaker":"Ryan","startTime":3975.057,"endTime":3975.537,"body":"interested"},{"speaker":"Ryan","startTime":3975.537,"endTime":3975.597,"body":"in."},{"speaker":"Thaddeus Tondu","startTime":3975.899,"endTime":3976.509,"body":"That's"},{"speaker":"Thaddeus Tondu","startTime":3976.509,"endTime":3976.51,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":3976.515,"endTime":3976.649,"body":"only"},{"speaker":"Thaddeus Tondu","startTime":3976.649,"endTime":3976.889,"body":"people"},{"speaker":"Thaddeus Tondu","startTime":3976.889,"endTime":3977.039,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":3977.039,"endTime":3977.129,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":3977.129,"endTime":3977.399,"body":"chase"},{"speaker":"Thaddeus Tondu","startTime":3977.399,"endTime":3977.519,"body":"their"},{"speaker":"Thaddeus Tondu","startTime":3977.519,"endTime":3977.849,"body":"Taylor"},{"speaker":"Thaddeus Tondu","startTime":3977.849,"endTime":3978.329,"body":"puppies,"},{"speaker":"Evan Hoffman","startTime":3980.849,"endTime":3981.149,"body":"Yeah."},{"speaker":"Evan Hoffman","startTime":3981.149,"endTime":3981.269,"body":"At"},{"speaker":"Evan Hoffman","startTime":3981.269,"endTime":3981.449,"body":"least"},{"speaker":"Evan Hoffman","startTime":3981.449,"endTime":3981.599,"body":"they"},{"speaker":"Evan Hoffman","startTime":3981.599,"endTime":3981.779,"body":"look"},{"speaker":"Evan Hoffman","startTime":3981.779,"endTime":3981.989,"body":"cute"},{"speaker":"Evan Hoffman","startTime":3981.989,"endTime":3982.169,"body":"while"},{"speaker":"Evan Hoffman","startTime":3982.169,"endTime":3982.439,"body":"doing"},{"speaker":"Evan Hoffman","startTime":3982.439,"endTime":3982.559,"body":"it."},{"speaker":"Evan Hoffman","startTime":3982.979,"endTime":3983.429,"body":"Right."},{"speaker":"Evan Hoffman","startTime":3985.129,"endTime":3985.639,"body":"amazing."},{"speaker":"Evan Hoffman","startTime":3986.389,"endTime":3986.689,"body":"Evan,"},{"speaker":"Evan Hoffman","startTime":3986.689,"endTime":3986.869,"body":"any"},{"speaker":"Evan Hoffman","startTime":3986.869,"endTime":3987.139,"body":"final"},{"speaker":"Evan Hoffman","startTime":3987.139,"endTime":3987.619,"body":"thoughts?"},{"speaker":"Evan Hoffman","startTime":3987.855,"endTime":3988.098,"body":"Ryan"},{"speaker":"Evan Hoffman","startTime":3988.098,"endTime":3988.188,"body":"and"},{"speaker":"Evan Hoffman","startTime":3988.188,"endTime":3988.458,"body":"Robert,"},{"speaker":"Evan Hoffman","startTime":3988.463,"endTime":3988.518,"body":"our"},{"speaker":"Evan Hoffman","startTime":3988.518,"endTime":3988.728,"body":"last"},{"speaker":"Evan Hoffman","startTime":3988.733,"endTime":3989.148,"body":"question."},{"speaker":"Evan Hoffman","startTime":3989.628,"endTime":3989.808,"body":"What"},{"speaker":"Evan Hoffman","startTime":3989.808,"endTime":3989.898,"body":"is"},{"speaker":"Evan Hoffman","startTime":3989.898,"endTime":3990.138,"body":"one"},{"speaker":"Evan Hoffman","startTime":3990.138,"endTime":3990.528,"body":"question"},{"speaker":"Evan Hoffman","startTime":3990.528,"endTime":3990.618,"body":"that"},{"speaker":"Evan Hoffman","startTime":3990.618,"endTime":3990.708,"body":"you"},{"speaker":"Evan Hoffman","startTime":3990.708,"endTime":3990.918,"body":"wish"},{"speaker":"Evan Hoffman","startTime":3990.918,"endTime":3991.188,"body":"people"},{"speaker":"Evan Hoffman","startTime":3991.188,"endTime":3991.308,"body":"would"},{"speaker":"Evan Hoffman","startTime":3991.308,"endTime":3991.518,"body":"ask"},{"speaker":"Evan Hoffman","startTime":3991.518,"endTime":3991.608,"body":"you"},{"speaker":"Evan Hoffman","startTime":3991.608,"endTime":3991.878,"body":"more"},{"speaker":"Evan Hoffman","startTime":3991.878,"endTime":3992.028,"body":"but"},{"speaker":"Evan Hoffman","startTime":3992.028,"endTime":3992.148,"body":"they"},{"speaker":"Evan Hoffman","startTime":3992.148,"endTime":3992.478,"body":"don't."},{"speaker":"Robert","startTime":3992.622,"endTime":3992.802,"body":"I"},{"speaker":"Robert","startTime":3992.802,"endTime":3993.072,"body":"think"},{"speaker":"Robert","startTime":3993.072,"endTime":3993.582,"body":"that"},{"speaker":"Robert","startTime":3993.582,"endTime":3993.732,"body":"the"},{"speaker":"Robert","startTime":3993.732,"endTime":3994.002,"body":"one"},{"speaker":"Robert","startTime":3994.002,"endTime":3994.452,"body":"question"},{"speaker":"Robert","startTime":3994.452,"endTime":3994.542,"body":"I"},{"speaker":"Robert","startTime":3994.542,"endTime":3994.812,"body":"wish"},{"speaker":"Robert","startTime":3994.812,"endTime":3995.142,"body":"people"},{"speaker":"Robert","startTime":3995.147,"endTime":3995.262,"body":"would"},{"speaker":"Robert","startTime":3995.262,"endTime":3995.592,"body":"ask"},{"speaker":"Robert","startTime":3995.592,"endTime":3995.772,"body":"us"},{"speaker":"Robert","startTime":3995.772,"endTime":3996.18,"body":"more"},{"speaker":"Robert","startTime":3996.702,"endTime":3997.062,"body":"is,"},{"speaker":"Robert","startTime":3997.062,"endTime":3997.302,"body":"what"},{"speaker":"Robert","startTime":3997.302,"endTime":3997.422,"body":"are"},{"speaker":"Robert","startTime":3997.422,"endTime":3997.542,"body":"our"},{"speaker":"Robert","startTime":3997.542,"endTime":3998.172,"body":"resources"},{"speaker":"Robert","startTime":3998.172,"endTime":3998.322,"body":"for"},{"speaker":"Robert","startTime":3998.322,"endTime":3998.911,"body":"leadership?"},{"speaker":"Robert","startTime":3998.911,"endTime":3999.511,"body":"Relative"},{"speaker":"Robert","startTime":3999.511,"endTime":3999.901,"body":"to"},{"speaker":"Robert","startTime":4000.201,"endTime":4000.921,"body":"business."},{"speaker":"Robert","startTime":4000.981,"endTime":4001.371,"body":"And"},{"speaker":"Robert","startTime":4001.371,"endTime":4001.701,"body":"because"},{"speaker":"Robert","startTime":4001.701,"endTime":4001.911,"body":"we"},{"speaker":"Robert","startTime":4001.911,"endTime":4002.571,"body":"actually"},{"speaker":"Robert","startTime":4002.576,"endTime":4003.111,"body":"embrace"},{"speaker":"Robert","startTime":4003.111,"endTime":4003.471,"body":"that"},{"speaker":"Robert","startTime":4003.641,"endTime":4003.786,"body":"in"},{"speaker":"Robert","startTime":4003.786,"endTime":4003.966,"body":"our"},{"speaker":"Robert","startTime":4003.971,"endTime":4004.566,"body":"culture"},{"speaker":"Robert","startTime":4004.566,"endTime":4004.926,"body":"and"},{"speaker":"Robert","startTime":4004.926,"endTime":4005.136,"body":"some"},{"speaker":"Robert","startTime":4005.141,"endTime":4005.196,"body":"of"},{"speaker":"Robert","startTime":4005.196,"endTime":4005.316,"body":"the"},{"speaker":"Robert","startTime":4005.316,"endTime":4005.586,"body":"things"},{"speaker":"Robert","startTime":4005.586,"endTime":4005.706,"body":"that"},{"speaker":"Robert","startTime":4005.711,"endTime":4005.856,"body":"we"},{"speaker":"Robert","startTime":4005.856,"endTime":4006.156,"body":"do,"},{"speaker":"Robert","startTime":4006.161,"endTime":4006.336,"body":"and"},{"speaker":"Robert","startTime":4006.336,"endTime":4006.486,"body":"we"},{"speaker":"Robert","startTime":4006.486,"endTime":4006.996,"body":"practice"},{"speaker":"Robert","startTime":4007.001,"endTime":4007.206,"body":"it"},{"speaker":"Robert","startTime":4007.372,"endTime":4007.612,"body":"we"},{"speaker":"Robert","startTime":4007.612,"endTime":4007.882,"body":"use"},{"speaker":"Robert","startTime":4007.882,"endTime":4007.942,"body":"a"},{"speaker":"Robert","startTime":4007.942,"endTime":4008.359,"body":"book"},{"speaker":"Robert","startTime":4008.423,"endTime":4008.573,"body":"if"},{"speaker":"Robert","startTime":4008.573,"endTime":4008.933,"body":"people"},{"speaker":"Robert","startTime":4008.933,"endTime":4009.203,"body":"really"},{"speaker":"Robert","startTime":4009.203,"endTime":4009.533,"body":"wanna"},{"speaker":"Robert","startTime":4009.533,"endTime":4009.833,"body":"find"},{"speaker":"Robert","startTime":4009.833,"endTime":4010.043,"body":"out"},{"speaker":"Robert","startTime":4010.043,"endTime":4010.343,"body":"about"},{"speaker":"Robert","startTime":4010.343,"endTime":4010.523,"body":"some"},{"speaker":"Robert","startTime":4010.523,"endTime":4010.613,"body":"of"},{"speaker":"Robert","startTime":4010.613,"endTime":4010.853,"body":"our"},{"speaker":"Robert","startTime":4010.853,"endTime":4011.303,"body":"culture,"},{"speaker":"Robert","startTime":4011.303,"endTime":4011.453,"body":"we"},{"speaker":"Robert","startTime":4011.453,"endTime":4011.723,"body":"use"},{"speaker":"Robert","startTime":4011.723,"endTime":4011.843,"body":"a"},{"speaker":"Robert","startTime":4011.933,"endTime":4012.143,"body":"book"},{"speaker":"Robert","startTime":4012.143,"endTime":4012.413,"body":"called"},{"speaker":"Robert","startTime":4012.413,"endTime":4012.623,"body":"Dare"},{"speaker":"Robert","startTime":4012.628,"endTime":4012.743,"body":"to"},{"speaker":"Robert","startTime":4012.743,"endTime":4013.059,"body":"Lead"},{"speaker":"Robert","startTime":4013.317,"endTime":4013.513,"body":"by"},{"speaker":"Robert","startTime":4013.518,"endTime":4013.873,"body":"Bene"},{"speaker":"Robert","startTime":4013.873,"endTime":4014.323,"body":"Brown."},{"speaker":"Robert","startTime":4014.773,"endTime":4015.253,"body":"And"},{"speaker":"Robert","startTime":4015.733,"endTime":4016.003,"body":"she"},{"speaker":"Robert","startTime":4016.003,"endTime":4016.423,"body":"actually"},{"speaker":"Robert","startTime":4016.423,"endTime":4016.693,"body":"gets"},{"speaker":"Robert","startTime":4016.693,"endTime":4016.933,"body":"into"},{"speaker":"Robert","startTime":4016.938,"endTime":4017.083,"body":"the"},{"speaker":"Robert","startTime":4017.083,"endTime":4017.323,"body":"nuts"},{"speaker":"Robert","startTime":4017.323,"endTime":4017.443,"body":"and"},{"speaker":"Robert","startTime":4017.443,"endTime":4017.833,"body":"bolts"},{"speaker":"Robert","startTime":4017.833,"endTime":4018.073,"body":"of"},{"speaker":"Robert","startTime":4018.073,"endTime":4018.343,"body":"what"},{"speaker":"Robert","startTime":4018.703,"endTime":4019.303,"body":"reality"},{"speaker":"Robert","startTime":4019.308,"endTime":4019.633,"body":"really"},{"speaker":"Robert","startTime":4019.633,"endTime":4020.053,"body":"is."},{"speaker":"Robert","startTime":4020.113,"endTime":4020.533,"body":"And"},{"speaker":"Robert","startTime":4020.791,"endTime":4020.953,"body":"it's"},{"speaker":"Robert","startTime":4020.958,"endTime":4021.313,"body":"something"},{"speaker":"Robert","startTime":4021.313,"endTime":4021.493,"body":"that"},{"speaker":"Robert","startTime":4021.493,"endTime":4021.643,"body":"we"},{"speaker":"Robert","startTime":4021.648,"endTime":4021.913,"body":"really"},{"speaker":"Robert","startTime":4021.913,"endTime":4022.153,"body":"take"},{"speaker":"Robert","startTime":4022.153,"endTime":4022.903,"body":"seriously"},{"speaker":"Robert","startTime":4023.121,"endTime":4023.391,"body":"and"},{"speaker":"Robert","startTime":4023.391,"endTime":4023.541,"body":"we"},{"speaker":"Robert","startTime":4023.571,"endTime":4024.021,"body":"practice"},{"speaker":"Robert","startTime":4024.021,"endTime":4024.111,"body":"it"},{"speaker":"Robert","startTime":4024.111,"endTime":4024.351,"body":"every"},{"speaker":"Robert","startTime":4024.351,"endTime":4024.771,"body":"week."},{"speaker":"Robert","startTime":4024.771,"endTime":4025.101,"body":"And"},{"speaker":"Robert","startTime":4025.101,"endTime":4025.401,"body":"so"},{"speaker":"Robert","startTime":4025.401,"endTime":4025.491,"body":"I"},{"speaker":"Robert","startTime":4025.491,"endTime":4025.731,"body":"wish"},{"speaker":"Robert","startTime":4025.731,"endTime":4025.911,"body":"more"},{"speaker":"Robert","startTime":4025.911,"endTime":4026.211,"body":"people"},{"speaker":"Robert","startTime":4026.211,"endTime":4026.361,"body":"would"},{"speaker":"Robert","startTime":4026.361,"endTime":4026.811,"body":"talk"},{"speaker":"Robert","startTime":4027.141,"endTime":4027.291,"body":"and"},{"speaker":"Robert","startTime":4027.291,"endTime":4027.591,"body":"ask"},{"speaker":"Robert","startTime":4027.591,"endTime":4027.711,"body":"us"},{"speaker":"Robert","startTime":4027.711,"endTime":4028.251,"body":"questions"},{"speaker":"Robert","startTime":4028.251,"endTime":4028.521,"body":"about"},{"speaker":"Robert","startTime":4028.521,"endTime":4028.761,"body":"that"},{"speaker":"Robert","startTime":4028.766,"endTime":4028.941,"body":"as"},{"speaker":"Robert","startTime":4028.941,"endTime":4029.257,"body":"well."},{"speaker":"Evan Hoffman","startTime":4029.356,"endTime":4029.596,"body":"Ryan,"},{"speaker":"Evan Hoffman","startTime":4029.596,"endTime":4029.686,"body":"how"},{"speaker":"Evan Hoffman","startTime":4029.686,"endTime":4029.806,"body":"about"},{"speaker":"Evan Hoffman","startTime":4029.806,"endTime":4030.046,"body":"you?"},{"speaker":"Ryan","startTime":4030.158,"endTime":4030.323,"body":"I,"},{"speaker":"Ryan","startTime":4030.328,"endTime":4030.423,"body":"think"},{"speaker":"Ryan","startTime":4030.428,"endTime":4030.843,"body":"that"},{"speaker":"Ryan","startTime":4030.94,"endTime":4031.054,"body":"I"},{"speaker":"Ryan","startTime":4031.054,"endTime":4031.264,"body":"think"},{"speaker":"Ryan","startTime":4031.264,"endTime":4031.414,"body":"it"},{"speaker":"Ryan","startTime":4031.414,"endTime":4031.564,"body":"would"},{"speaker":"Ryan","startTime":4031.564,"endTime":4031.744,"body":"be"},{"speaker":"Ryan","startTime":4031.744,"endTime":4032.494,"body":"surrounding"},{"speaker":"Ryan","startTime":4032.494,"endTime":4032.614,"body":"the"},{"speaker":"Ryan","startTime":4032.614,"endTime":4033.244,"body":"mindset"},{"speaker":"Ryan","startTime":4033.244,"endTime":4033.694,"body":"piece,"},{"speaker":"Ryan","startTime":4033.694,"endTime":4034.144,"body":"because"},{"speaker":"Ryan","startTime":4034.144,"endTime":4034.354,"body":"so"},{"speaker":"Ryan","startTime":4034.354,"endTime":4034.714,"body":"often"},{"speaker":"Ryan","startTime":4034.714,"endTime":4034.864,"body":"it's"},{"speaker":"Ryan","startTime":4034.864,"endTime":4035.234,"body":"like"},{"speaker":"Ryan","startTime":4035.367,"endTime":4035.607,"body":"what"},{"speaker":"Ryan","startTime":4035.612,"endTime":4035.697,"body":"are"},{"speaker":"Ryan","startTime":4035.697,"endTime":4035.847,"body":"the"},{"speaker":"Ryan","startTime":4035.847,"endTime":4036.507,"body":"scripts"},{"speaker":"Ryan","startTime":4036.696,"endTime":4036.733,"body":"and,"},{"speaker":"Ryan","startTime":4036.733,"endTime":4036.913,"body":"that"},{"speaker":"Ryan","startTime":4036.918,"endTime":4037.093,"body":"like"},{"speaker":"Ryan","startTime":4037.093,"endTime":4037.393,"body":"what's"},{"speaker":"Ryan","startTime":4037.393,"endTime":4037.633,"body":"being"},{"speaker":"Ryan","startTime":4037.633,"endTime":4038.173,"body":"said"},{"speaker":"Ryan","startTime":4038.533,"endTime":4038.683,"body":"and"},{"speaker":"Ryan","startTime":4038.683,"endTime":4039.133,"body":"what's"},{"speaker":"Ryan","startTime":4039.133,"endTime":4039.433,"body":"what"},{"speaker":"Ryan","startTime":4039.438,"endTime":4039.763,"body":"is"},{"speaker":"Ryan","startTime":4040.063,"endTime":4040.213,"body":"and,"},{"speaker":"Ryan","startTime":4040.213,"endTime":4040.483,"body":"that's"},{"speaker":"Ryan","startTime":4040.483,"endTime":4040.723,"body":"kind"},{"speaker":"Ryan","startTime":4040.723,"endTime":4040.873,"body":"of"},{"speaker":"Ryan","startTime":4040.878,"endTime":4041.233,"body":"viewed"},{"speaker":"Ryan","startTime":4041.233,"endTime":4041.413,"body":"as"},{"speaker":"Ryan","startTime":4041.418,"endTime":4041.563,"body":"the"},{"speaker":"Ryan","startTime":4041.563,"endTime":4042.433,"body":"substance."},{"speaker":"Ryan","startTime":4042.763,"endTime":4043.183,"body":"But"},{"speaker":"Ryan","startTime":4043.183,"endTime":4043.393,"body":"to"},{"speaker":"Ryan","startTime":4043.393,"endTime":4043.813,"body":"me,"},{"speaker":"Ryan","startTime":4043.813,"endTime":4043.993,"body":"and"},{"speaker":"Ryan","startTime":4043.993,"endTime":4044.113,"body":"I"},{"speaker":"Ryan","startTime":4044.118,"endTime":4044.203,"body":"don't"},{"speaker":"Ryan","startTime":4044.203,"endTime":4044.353,"body":"want"},{"speaker":"Ryan","startTime":4044.353,"endTime":4044.413,"body":"to"},{"speaker":"Ryan","startTime":4044.413,"endTime":4044.623,"body":"sound"},{"speaker":"Ryan","startTime":4044.628,"endTime":4044.773,"body":"like"},{"speaker":"Ryan","startTime":4044.773,"endTime":4044.833,"body":"a"},{"speaker":"Ryan","startTime":4044.833,"endTime":4045.133,"body":"broken"},{"speaker":"Ryan","startTime":4045.163,"endTime":4045.493,"body":"record"},{"speaker":"Ryan","startTime":4045.493,"endTime":4045.643,"body":"cause"},{"speaker":"Ryan","startTime":4045.643,"endTime":4045.763,"body":"I"},{"speaker":"Ryan","startTime":4045.763,"endTime":4045.913,"body":"know"},{"speaker":"Ryan","startTime":4045.913,"endTime":4046.033,"body":"I've"},{"speaker":"Ryan","startTime":4046.033,"endTime":4046.303,"body":"talked"},{"speaker":"Ryan","startTime":4046.303,"endTime":4046.573,"body":"about"},{"speaker":"Ryan","startTime":4046.573,"endTime":4046.723,"body":"this"},{"speaker":"Ryan","startTime":4046.723,"endTime":4046.963,"body":"quite"},{"speaker":"Ryan","startTime":4046.963,"endTime":4047.023,"body":"a"},{"speaker":"Ryan","startTime":4047.023,"endTime":4047.293,"body":"bit,"},{"speaker":"Ryan","startTime":4047.293,"endTime":4047.653,"body":"but"},{"speaker":"Ryan","startTime":4047.983,"endTime":4048.133,"body":"I"},{"speaker":"Ryan","startTime":4048.133,"endTime":4048.403,"body":"think"},{"speaker":"Ryan","startTime":4048.403,"endTime":4049.303,"body":"everything,"},{"speaker":"Ryan","startTime":4049.333,"endTime":4049.573,"body":"it's"},{"speaker":"Ryan","startTime":4049.573,"endTime":4050.012,"body":"like"},{"speaker":"Ryan","startTime":4050.159,"endTime":4050.721,"body":"the,"},{"speaker":"Ryan","startTime":4050.726,"endTime":4051.371,"body":"premise"},{"speaker":"Ryan","startTime":4051.681,"endTime":4051.921,"body":"from"},{"speaker":"Ryan","startTime":4051.921,"endTime":4052.131,"body":"which"},{"speaker":"Ryan","startTime":4052.131,"endTime":4052.281,"body":"you're"},{"speaker":"Ryan","startTime":4052.281,"endTime":4052.641,"body":"gonna"},{"speaker":"Ryan","startTime":4052.881,"endTime":4053.181,"body":"build"},{"speaker":"Ryan","startTime":4053.186,"endTime":4053.661,"body":"everything"},{"speaker":"Ryan","startTime":4053.661,"endTime":4054.231,"body":"else"},{"speaker":"Ryan","startTime":4054.681,"endTime":4055.161,"body":"is"},{"speaker":"Ryan","startTime":4055.161,"endTime":4055.521,"body":"what"},{"speaker":"Ryan","startTime":4055.521,"endTime":4055.731,"body":"is"},{"speaker":"Ryan","startTime":4055.731,"endTime":4055.881,"body":"the"},{"speaker":"Ryan","startTime":4055.881,"endTime":4056.361,"body":"reason,"},{"speaker":"Ryan","startTime":4056.361,"endTime":4056.511,"body":"what"},{"speaker":"Ryan","startTime":4056.516,"endTime":4056.631,"body":"is"},{"speaker":"Ryan","startTime":4056.631,"endTime":4056.811,"body":"the"},{"speaker":"Ryan","startTime":4056.816,"endTime":4057.231,"body":"why"},{"speaker":"Ryan","startTime":4057.231,"endTime":4057.321,"body":"and"},{"speaker":"Ryan","startTime":4057.321,"endTime":4057.471,"body":"what"},{"speaker":"Ryan","startTime":4057.476,"endTime":4057.621,"body":"is"},{"speaker":"Ryan","startTime":4057.621,"endTime":4057.771,"body":"the"},{"speaker":"Ryan","startTime":4057.771,"endTime":4058.311,"body":"reason,"},{"speaker":"Ryan","startTime":4058.483,"endTime":4058.723,"body":"so"},{"speaker":"Ryan","startTime":4058.728,"endTime":4058.933,"body":"like,"},{"speaker":"Ryan","startTime":4059.233,"endTime":4059.503,"body":"it's"},{"speaker":"Ryan","startTime":4059.508,"endTime":4059.593,"body":"the"},{"speaker":"Ryan","startTime":4059.593,"endTime":4060.163,"body":"mindset"},{"speaker":"Ryan","startTime":4060.168,"endTime":4060.513,"body":"behind"},{"speaker":"Ryan","startTime":4060.932,"endTime":4061.546,"body":"getting"},{"speaker":"Ryan","startTime":4061.686,"endTime":4061.866,"body":"on"},{"speaker":"Ryan","startTime":4061.866,"endTime":4061.926,"body":"the"},{"speaker":"Ryan","startTime":4061.926,"endTime":4062.346,"body":"phone."},{"speaker":"Ryan","startTime":4062.351,"endTime":4062.496,"body":"Like,"},{"speaker":"Ryan","startTime":4062.496,"endTime":4062.676,"body":"how"},{"speaker":"Ryan","startTime":4062.676,"endTime":4062.766,"body":"do"},{"speaker":"Ryan","startTime":4062.766,"endTime":4062.886,"body":"you"},{"speaker":"Ryan","startTime":4062.886,"endTime":4063.126,"body":"do"},{"speaker":"Ryan","startTime":4063.126,"endTime":4063.396,"body":"that"},{"speaker":"Ryan","startTime":4063.396,"endTime":4064.086,"body":"successfully,"},{"speaker":"Ryan","startTime":4064.086,"endTime":4064.986,"body":"repetitively,"},{"speaker":"Ryan","startTime":4064.986,"endTime":4065.166,"body":"all"},{"speaker":"Ryan","startTime":4065.166,"endTime":4065.376,"body":"day"},{"speaker":"Ryan","startTime":4065.376,"endTime":4065.856,"body":"long?"},{"speaker":"Ryan","startTime":4065.936,"endTime":4066.416,"body":"And"},{"speaker":"Ryan","startTime":4066.416,"endTime":4066.596,"body":"like"},{"speaker":"Ryan","startTime":4066.596,"endTime":4066.836,"body":"some"},{"speaker":"Ryan","startTime":4066.836,"endTime":4067.526,"body":"people"},{"speaker":"Ryan","startTime":4067.856,"endTime":4068.066,"body":"have"},{"speaker":"Ryan","startTime":4068.066,"endTime":4068.126,"body":"a"},{"speaker":"Ryan","startTime":4068.126,"endTime":4068.366,"body":"great"},{"speaker":"Ryan","startTime":4068.366,"endTime":4068.786,"body":"time"},{"speaker":"Ryan","startTime":4068.906,"endTime":4069.086,"body":"and"},{"speaker":"Ryan","startTime":4069.086,"endTime":4069.386,"body":"then"},{"speaker":"Ryan","startTime":4069.391,"endTime":4069.626,"body":"other"},{"speaker":"Ryan","startTime":4069.626,"endTime":4069.926,"body":"people"},{"speaker":"Ryan","startTime":4069.926,"endTime":4070.286,"body":"don't."},{"speaker":"Ryan","startTime":4070.346,"endTime":4070.526,"body":"And"},{"speaker":"Ryan","startTime":4070.526,"endTime":4070.706,"body":"it's"},{"speaker":"Ryan","startTime":4070.706,"endTime":4070.916,"body":"like,"},{"speaker":"Ryan","startTime":4070.916,"endTime":4071.292,"body":"why?"},{"speaker":"Ryan","startTime":4071.756,"endTime":4071.936,"body":"And"},{"speaker":"Ryan","startTime":4071.941,"endTime":4072.086,"body":"it"},{"speaker":"Ryan","startTime":4072.086,"endTime":4072.236,"body":"all"},{"speaker":"Ryan","startTime":4072.236,"endTime":4072.626,"body":"starts"},{"speaker":"Ryan","startTime":4072.626,"endTime":4072.746,"body":"in"},{"speaker":"Ryan","startTime":4072.746,"endTime":4072.836,"body":"your."},{"speaker":"Ryan","startTime":4073.936,"endTime":4074.231,"body":"So"},{"speaker":"Ryan","startTime":4074.457,"endTime":4074.607,"body":"I"},{"speaker":"Ryan","startTime":4074.607,"endTime":4074.847,"body":"think"},{"speaker":"Ryan","startTime":4074.847,"endTime":4074.967,"body":"to"},{"speaker":"Ryan","startTime":4074.972,"endTime":4075.507,"body":"me"},{"speaker":"Ryan","startTime":4075.747,"endTime":4076.107,"body":"like"},{"speaker":"Ryan","startTime":4076.137,"endTime":4076.527,"body":"that's"},{"speaker":"Ryan","startTime":4076.527,"endTime":4076.647,"body":"the"},{"speaker":"Ryan","startTime":4076.647,"endTime":4076.887,"body":"most"},{"speaker":"Ryan","startTime":4076.887,"endTime":4077.457,"body":"important"},{"speaker":"Ryan","startTime":4077.462,"endTime":4077.787,"body":"piece"},{"speaker":"Ryan","startTime":4077.787,"endTime":4077.877,"body":"of"},{"speaker":"Ryan","startTime":4077.877,"endTime":4078.357,"body":"this."},{"speaker":"Ryan","startTime":4078.504,"endTime":4078.671,"body":"And"},{"speaker":"Ryan","startTime":4078.671,"endTime":4078.821,"body":"it's"},{"speaker":"Ryan","startTime":4078.821,"endTime":4079.061,"body":"kind"},{"speaker":"Ryan","startTime":4079.061,"endTime":4079.211,"body":"of"},{"speaker":"Ryan","startTime":4079.211,"endTime":4079.331,"body":"an"},{"speaker":"Ryan","startTime":4079.331,"endTime":4080.081,"body":"elusive"},{"speaker":"Ryan","startTime":4080.531,"endTime":4080.861,"body":"thing"},{"speaker":"Ryan","startTime":4080.861,"endTime":4081.011,"body":"for"},{"speaker":"Ryan","startTime":4081.011,"endTime":4081.311,"body":"people"},{"speaker":"Ryan","startTime":4081.311,"endTime":4081.401,"body":"to"},{"speaker":"Ryan","startTime":4081.401,"endTime":4081.911,"body":"grasp"},{"speaker":"Ryan","startTime":4081.911,"endTime":4082.241,"body":"because"},{"speaker":"Ryan","startTime":4082.241,"endTime":4082.331,"body":"it"},{"speaker":"Ryan","startTime":4082.331,"endTime":4082.541,"body":"takes"},{"speaker":"Ryan","startTime":4082.541,"endTime":4082.721,"body":"some"},{"speaker":"Ryan","startTime":4082.726,"endTime":4083.051,"body":"time"},{"speaker":"Ryan","startTime":4083.051,"endTime":4083.141,"body":"to"},{"speaker":"Ryan","startTime":4083.146,"endTime":4083.291,"body":"get"},{"speaker":"Ryan","startTime":4083.291,"endTime":4083.381,"body":"to"},{"speaker":"Ryan","startTime":4083.381,"endTime":4084.131,"body":"understand,"},{"speaker":"Ryan","startTime":4084.131,"endTime":4084.531,"body":"but"},{"speaker":"Ryan","startTime":4084.757,"endTime":4084.979,"body":"once"},{"speaker":"Ryan","startTime":4084.984,"endTime":4085.129,"body":"you"},{"speaker":"Ryan","startTime":4085.129,"endTime":4085.579,"body":"do,"},{"speaker":"Ryan","startTime":4085.579,"endTime":4086.059,"body":"then"},{"speaker":"Ryan","startTime":4086.203,"endTime":4086.396,"body":"it's"},{"speaker":"Ryan","startTime":4086.396,"endTime":4086.486,"body":"a"},{"speaker":"Ryan","startTime":4086.486,"endTime":4086.726,"body":"big"},{"speaker":"Ryan","startTime":4086.726,"endTime":4087.146,"body":"deal."},{"speaker":"Evan Hoffman","startTime":4087.746,"endTime":4087.776,"body":"A"},{"speaker":"Evan Hoffman","startTime":4087.776,"endTime":4087.956,"body":"hundred"},{"speaker":"Evan Hoffman","startTime":4087.961,"endTime":4088.286,"body":"percent."},{"speaker":"Evan Hoffman","startTime":4088.736,"endTime":4088.916,"body":"One,"},{"speaker":"Evan Hoffman","startTime":4088.916,"endTime":4089.036,"body":"it's"},{"speaker":"Evan Hoffman","startTime":4089.041,"endTime":4089.276,"body":"something"},{"speaker":"Evan Hoffman","startTime":4089.276,"endTime":4089.546,"body":"that,"},{"speaker":"Evan Hoffman","startTime":4089.756,"endTime":4089.876,"body":"I"},{"speaker":"Evan Hoffman","startTime":4089.876,"endTime":4090.086,"body":"mean,"},{"speaker":"Evan Hoffman","startTime":4090.266,"endTime":4090.596,"body":"Jacka"},{"speaker":"Evan Hoffman","startTime":4091.016,"endTime":4091.286,"body":"talks"},{"speaker":"Evan Hoffman","startTime":4091.286,"endTime":4091.526,"body":"about"},{"speaker":"Evan Hoffman","startTime":4091.526,"endTime":4091.616,"body":"in"},{"speaker":"Evan Hoffman","startTime":4091.616,"endTime":4091.766,"body":"his"},{"speaker":"Evan Hoffman","startTime":4091.766,"endTime":4092.036,"body":"book,"},{"speaker":"Evan Hoffman","startTime":4092.036,"endTime":4092.486,"body":"Dichotomy"},{"speaker":"Evan Hoffman","startTime":4092.486,"endTime":4092.546,"body":"of"},{"speaker":"Evan Hoffman","startTime":4092.546,"endTime":4093.086,"body":"Leadership"},{"speaker":"Evan Hoffman","startTime":4093.416,"endTime":4093.596,"body":"talks"},{"speaker":"Evan Hoffman","startTime":4093.596,"endTime":4093.716,"body":"about"},{"speaker":"Evan Hoffman","startTime":4093.716,"endTime":4093.776,"body":"it"},{"speaker":"Evan Hoffman","startTime":4093.776,"endTime":4093.836,"body":"in"},{"speaker":"Evan Hoffman","startTime":4093.836,"endTime":4094.166,"body":"extreme"},{"speaker":"Evan Hoffman","startTime":4094.166,"endTime":4094.676,"body":"ownership."},{"speaker":"Evan Hoffman","startTime":4094.819,"endTime":4094.999,"body":"If"},{"speaker":"Evan Hoffman","startTime":4094.999,"endTime":4095.239,"body":"your"},{"speaker":"Evan Hoffman","startTime":4095.239,"endTime":4095.539,"body":"people"},{"speaker":"Evan Hoffman","startTime":4095.539,"endTime":4095.989,"body":"understand"},{"speaker":"Evan Hoffman","startTime":4095.994,"endTime":4096.079,"body":"the"},{"speaker":"Evan Hoffman","startTime":4096.079,"endTime":4096.439,"body":"reason"},{"speaker":"Evan Hoffman","startTime":4096.439,"endTime":4096.859,"body":"why"},{"speaker":"Evan Hoffman","startTime":4096.864,"endTime":4096.979,"body":"it"},{"speaker":"Evan Hoffman","startTime":4096.979,"endTime":4097.159,"body":"is"},{"speaker":"Evan Hoffman","startTime":4097.159,"endTime":4097.249,"body":"that"},{"speaker":"Evan Hoffman","startTime":4097.249,"endTime":4097.399,"body":"you're"},{"speaker":"Evan Hoffman","startTime":4097.404,"endTime":4097.729,"body":"making"},{"speaker":"Evan Hoffman","startTime":4097.729,"endTime":4097.789,"body":"a"},{"speaker":"Evan Hoffman","startTime":4097.789,"endTime":4098.209,"body":"change,"},{"speaker":"Evan Hoffman","startTime":4098.209,"endTime":4098.269,"body":"the"},{"speaker":"Evan Hoffman","startTime":4098.269,"endTime":4098.539,"body":"reason"},{"speaker":"Evan Hoffman","startTime":4098.539,"endTime":4098.749,"body":"why"},{"speaker":"Evan Hoffman","startTime":4098.749,"endTime":4098.899,"body":"it"},{"speaker":"Evan Hoffman","startTime":4098.904,"endTime":4099.049,"body":"is"},{"speaker":"Evan Hoffman","startTime":4099.049,"endTime":4099.139,"body":"that"},{"speaker":"Evan Hoffman","startTime":4099.139,"endTime":4099.259,"body":"you're"},{"speaker":"Evan Hoffman","startTime":4099.259,"endTime":4099.589,"body":"doing"},{"speaker":"Evan Hoffman","startTime":4099.589,"endTime":4099.739,"body":"what"},{"speaker":"Evan Hoffman","startTime":4099.744,"endTime":4099.829,"body":"it"},{"speaker":"Evan Hoffman","startTime":4099.829,"endTime":4099.979,"body":"is"},{"speaker":"Evan Hoffman","startTime":4099.979,"endTime":4100.129,"body":"that"},{"speaker":"Evan Hoffman","startTime":4100.129,"endTime":4100.249,"body":"you're"},{"speaker":"Evan Hoffman","startTime":4100.249,"endTime":4100.849,"body":"doing"},{"speaker":"Evan Hoffman","startTime":4101.149,"endTime":4101.299,"body":"and"},{"speaker":"Evan Hoffman","startTime":4101.299,"endTime":4101.419,"body":"you're"},{"speaker":"Evan Hoffman","startTime":4101.419,"endTime":4101.689,"body":"trying"},{"speaker":"Evan Hoffman","startTime":4101.694,"endTime":4101.749,"body":"to"},{"speaker":"Evan Hoffman","startTime":4101.749,"endTime":4102.229,"body":"implement"},{"speaker":"Evan Hoffman","startTime":4102.234,"endTime":4102.379,"body":"what"},{"speaker":"Evan Hoffman","startTime":4102.379,"endTime":4102.499,"body":"it"},{"speaker":"Evan Hoffman","startTime":4102.499,"endTime":4102.619,"body":"is"},{"speaker":"Evan Hoffman","startTime":4102.619,"endTime":4102.709,"body":"that"},{"speaker":"Evan Hoffman","startTime":4102.709,"endTime":4102.799,"body":"you"},{"speaker":"Evan Hoffman","startTime":4102.799,"endTime":4102.979,"body":"want"},{"speaker":"Evan Hoffman","startTime":4102.984,"endTime":4103.039,"body":"to"},{"speaker":"Evan Hoffman","startTime":4103.039,"endTime":4103.639,"body":"implement,"},{"speaker":"Evan Hoffman","startTime":4103.735,"endTime":4104.035,"body":"there's"},{"speaker":"Evan Hoffman","startTime":4104.035,"endTime":4104.365,"body":"more"},{"speaker":"Evan Hoffman","startTime":4104.365,"endTime":4104.695,"body":"likely"},{"speaker":"Evan Hoffman","startTime":4104.695,"endTime":4104.785,"body":"to"},{"speaker":"Evan Hoffman","startTime":4104.785,"endTime":4104.875,"body":"be"},{"speaker":"Evan Hoffman","startTime":4104.88,"endTime":4105.115,"body":"buy"},{"speaker":"Evan Hoffman","startTime":4105.115,"endTime":4105.355,"body":"in."},{"speaker":"Evan Hoffman","startTime":4105.36,"endTime":4105.475,"body":"And"},{"speaker":"Evan Hoffman","startTime":4105.475,"endTime":4105.595,"body":"if"},{"speaker":"Evan Hoffman","startTime":4105.595,"endTime":4105.685,"body":"it"},{"speaker":"Evan Hoffman","startTime":4105.685,"endTime":4105.955,"body":"works"},{"speaker":"Evan Hoffman","startTime":4105.955,"endTime":4106.045,"body":"for"},{"speaker":"Evan Hoffman","startTime":4106.045,"endTime":4106.105,"body":"the"},{"speaker":"Evan Hoffman","startTime":4106.105,"endTime":4106.405,"body":"Navy"},{"speaker":"Evan Hoffman","startTime":4106.405,"endTime":4106.795,"body":"seals"},{"speaker":"Evan Hoffman","startTime":4106.795,"endTime":4106.945,"body":"when"},{"speaker":"Evan Hoffman","startTime":4106.945,"endTime":4107.095,"body":"they're"},{"speaker":"Evan Hoffman","startTime":4107.635,"endTime":4108.205,"body":"lives"},{"speaker":"Evan Hoffman","startTime":4108.205,"endTime":4108.325,"body":"on"},{"speaker":"Evan Hoffman","startTime":4108.325,"endTime":4108.445,"body":"the"},{"speaker":"Evan Hoffman","startTime":4108.445,"endTime":4108.925,"body":"line,"},{"speaker":"Evan Hoffman","startTime":4109.375,"endTime":4109.495,"body":"I"},{"speaker":"Evan Hoffman","startTime":4109.495,"endTime":4110.095,"body":"guarantee"},{"speaker":"Evan Hoffman","startTime":4110.095,"endTime":4110.245,"body":"it'll"},{"speaker":"Evan Hoffman","startTime":4110.245,"endTime":4110.425,"body":"work"},{"speaker":"Evan Hoffman","startTime":4110.425,"endTime":4110.515,"body":"for"},{"speaker":"Evan Hoffman","startTime":4110.515,"endTime":4110.575,"body":"the"},{"speaker":"Evan Hoffman","startTime":4110.575,"endTime":4110.725,"body":"home"},{"speaker":"Evan Hoffman","startTime":4110.725,"endTime":4111.205,"body":"services."},{"speaker":"Robert","startTime":4111.354,"endTime":4111.844,"body":"Yeah."},{"speaker":"Robert","startTime":4112.218,"endTime":4112.644,"body":"That's"},{"speaker":"Robert","startTime":4112.644,"endTime":4112.804,"body":"great."},{"speaker":"Robert","startTime":4112.894,"endTime":4113.194,"body":"Yeah,"},{"speaker":"Robert","startTime":4113.404,"endTime":4113.974,"body":"absolutely."},{"speaker":"Evan Hoffman","startTime":4114.149,"endTime":4114.569,"body":"Awesome"},{"speaker":"Ryan","startTime":4114.959,"endTime":4115.799,"body":"inclusion,"},{"speaker":"Thaddeus Tondu","startTime":4118.319,"endTime":4118.589,"body":"It's"},{"speaker":"Thaddeus Tondu","startTime":4118.589,"endTime":4118.709,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":4118.709,"endTime":4118.769,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":4118.769,"endTime":4118.919,"body":"is."},{"speaker":"Thaddeus Tondu","startTime":4118.919,"endTime":4119.069,"body":"It's"},{"speaker":"Thaddeus Tondu","startTime":4119.069,"endTime":4119.519,"body":"inclusion,"},{"speaker":"Thaddeus Tondu","startTime":4119.524,"endTime":4119.699,"body":"right?"},{"speaker":"Thaddeus Tondu","startTime":4119.699,"endTime":4119.849,"body":"When"},{"speaker":"Thaddeus Tondu","startTime":4119.849,"endTime":4119.939,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":4119.939,"endTime":4120.209,"body":"include"},{"speaker":"Thaddeus Tondu","startTime":4120.209,"endTime":4120.299,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":4120.299,"endTime":4120.749,"body":"team,"},{"speaker":"Thaddeus Tondu","startTime":4120.749,"endTime":4120.899,"body":"you're"},{"speaker":"Thaddeus Tondu","startTime":4120.899,"endTime":4121.049,"body":"gonna"},{"speaker":"Thaddeus Tondu","startTime":4121.439,"endTime":4121.529,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":4121.529,"endTime":4121.709,"body":"able"},{"speaker":"Thaddeus Tondu","startTime":4121.77,"endTime":4121.911,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4121.911,"endTime":4122.121,"body":"take"},{"speaker":"Thaddeus Tondu","startTime":4122.121,"endTime":4122.271,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4122.276,"endTime":4122.361,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4122.361,"endTime":4122.481,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4122.486,"endTime":4122.661,"body":"next"},{"speaker":"Thaddeus Tondu","startTime":4122.661,"endTime":4123.081,"body":"level"},{"speaker":"Thaddeus Tondu","startTime":4123.261,"endTime":4123.741,"body":"because"},{"speaker":"Thaddeus Tondu","startTime":4123.95,"endTime":4124.07,"body":"there"},{"speaker":"Thaddeus Tondu","startTime":4124.07,"endTime":4124.13,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":4124.135,"endTime":4124.28,"body":"go."},{"speaker":"Thaddeus Tondu","startTime":4124.28,"endTime":4124.67,"body":"Inclusion"},{"speaker":"Thaddeus Tondu","startTime":4124.675,"endTime":4124.79,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":4124.79,"endTime":4125.03,"body":"key."},{"speaker":"Thaddeus Tondu","startTime":4125.03,"endTime":4125.381,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":4125.501,"endTime":4125.724,"body":"he's"},{"speaker":"Thaddeus Tondu","startTime":4125.724,"endTime":4125.964,"body":"quick"},{"speaker":"Thaddeus Tondu","startTime":4125.969,"endTime":4126.084,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":4126.084,"endTime":4126.144,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4126.144,"endTime":4126.564,"body":"draw,"},{"speaker":"Thaddeus Tondu","startTime":4126.774,"endTime":4127.134,"body":"so,"},{"speaker":"Thaddeus Tondu","startTime":4127.139,"endTime":4127.344,"body":"oh,"},{"speaker":"Thaddeus Tondu","startTime":4127.344,"endTime":4127.494,"body":"he"},{"speaker":"Thaddeus Tondu","startTime":4127.494,"endTime":4127.734,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":4127.734,"endTime":4128.184,"body":"exited"},{"speaker":"Thaddeus Tondu","startTime":4128.184,"endTime":4128.694,"body":"himself"},{"speaker":"Thaddeus Tondu","startTime":4128.699,"endTime":4128.904,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":4128.909,"endTime":4128.994,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4128.994,"endTime":4129.114,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4129.114,"endTime":4129.534,"body":"show."},{"speaker":"Thaddeus Tondu","startTime":4129.782,"endTime":4130.082,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":4130.232,"endTime":4130.472,"body":"way"},{"speaker":"Thaddeus Tondu","startTime":4130.472,"endTime":4130.592,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4130.592,"endTime":4130.862,"body":"go."},{"speaker":"Thaddeus Tondu","startTime":4130.862,"endTime":4131.312,"body":"Evan"},{"speaker":"Thaddeus Tondu","startTime":4131.444,"endTime":4131.624,"body":"he"},{"speaker":"Thaddeus Tondu","startTime":4131.624,"endTime":4132.014,"body":"exited"},{"speaker":"Thaddeus Tondu","startTime":4132.014,"endTime":4132.344,"body":"himself"},{"speaker":"Thaddeus Tondu","startTime":4132.344,"endTime":4132.524,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":4132.524,"endTime":4132.704,"body":"as"},{"speaker":"Thaddeus Tondu","startTime":4132.704,"endTime":4132.794,"body":"we're"},{"speaker":"Thaddeus Tondu","startTime":4132.794,"endTime":4133.184,"body":"wrapping"},{"speaker":"Thaddeus Tondu","startTime":4133.184,"endTime":4133.394,"body":"up."},{"speaker":"Thaddeus Tondu","startTime":4133.394,"endTime":4133.634,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":4133.634,"endTime":4133.784,"body":"lemme"},{"speaker":"Thaddeus Tondu","startTime":4134.294,"endTime":4134.504,"body":"button"},{"speaker":"Thaddeus Tondu","startTime":4134.504,"endTime":4134.564,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":4134.564,"endTime":4134.654,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4134.654,"endTime":4135.044,"body":"mouse,"},{"speaker":"Thaddeus Tondu","startTime":4135.284,"endTime":4135.764,"body":"right?"},{"speaker":"Thaddeus Tondu","startTime":4136.154,"endTime":4136.364,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":4136.364,"endTime":4136.604,"body":"that'll"},{"speaker":"Thaddeus Tondu","startTime":4136.604,"endTime":4137.034,"body":"happen"},{"speaker":"Thaddeus Tondu","startTime":4137.714,"endTime":4138.114,"body":"way,"},{"speaker":"Thaddeus Tondu","startTime":4138.114,"endTime":4138.194,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4138.199,"endTime":4138.284,"body":"throw"},{"speaker":"Thaddeus Tondu","startTime":4138.284,"endTime":4138.374,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":4138.374,"endTime":4138.554,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":4138.559,"endTime":4138.584,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":4138.584,"endTime":4138.794,"body":"lu"},{"speaker":"Thaddeus Tondu","startTime":4138.794,"endTime":4139.004,"body":"at"},{"speaker":"Thaddeus Tondu","startTime":4139.004,"endTime":4139.094,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4139.099,"endTime":4139.304,"body":"end."},{"speaker":"Thaddeus Tondu","startTime":4139.304,"endTime":4139.484,"body":"So,"},{"speaker":"Thaddeus Tondu","startTime":4139.484,"endTime":4139.814,"body":"Well,"},{"speaker":"Thaddeus Tondu","startTime":4140.176,"endTime":4140.296,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4140.301,"endTime":4140.506,"body":"guess,"},{"speaker":"Thaddeus Tondu","startTime":4140.506,"endTime":4140.776,"body":"until"},{"speaker":"Thaddeus Tondu","startTime":4140.776,"endTime":4141.016,"body":"next"},{"speaker":"Thaddeus Tondu","startTime":4141.016,"endTime":4141.316,"body":"time,"},{"speaker":"Evan Hoffman","startTime":4141.377,"endTime":4141.937,"body":"cheer."},{"speaker":"Robert","startTime":4141.937,"endTime":4142.297,"body":"Thanks."},{"speaker":"Evan Hoffman","startTime":4143.647,"endTime":4144.257,"body":"Thanks,"},{"speaker":"Evan Hoffman","startTime":4144.257,"endTime":4144.457,"body":"Robert."},{"speaker":"Evan Hoffman","startTime":4144.647,"endTime":4145.017,"body":"Cheers"},{"speaker":"Evan Hoffman","startTime":4145.845,"endTime":4146.175,"body":"What"},{"speaker":"Evan Hoffman","startTime":4146.175,"endTime":4146.355,"body":"a"},{"speaker":"Evan Hoffman","startTime":4146.355,"endTime":4147.135,"body":"fantastic"},{"speaker":"Evan Hoffman","startTime":4147.135,"endTime":4147.735,"body":"episode."},{"speaker":"Evan Hoffman","startTime":4147.735,"endTime":4148.305,"body":"Robert"},{"speaker":"Evan Hoffman","startTime":4148.305,"endTime":4148.875,"body":"Ryan,"},{"speaker":"Evan Hoffman","startTime":4149.025,"endTime":4149.295,"body":"thank"},{"speaker":"Evan Hoffman","startTime":4149.295,"endTime":4149.385,"body":"you"},{"speaker":"Evan Hoffman","startTime":4149.385,"endTime":4149.535,"body":"so"},{"speaker":"Evan Hoffman","startTime":4149.535,"endTime":4149.715,"body":"much"},{"speaker":"Evan Hoffman","startTime":4149.715,"endTime":4149.835,"body":"for"},{"speaker":"Evan Hoffman","startTime":4149.835,"endTime":4150.105,"body":"joining"},{"speaker":"Evan Hoffman","startTime":4150.105,"endTime":4150.255,"body":"us"},{"speaker":"Evan Hoffman","startTime":4150.255,"endTime":4150.375,"body":"this"},{"speaker":"Evan Hoffman","startTime":4150.375,"endTime":4150.855,"body":"week."},{"speaker":"Evan Hoffman","startTime":4150.855,"endTime":4151.485,"body":"loved"},{"speaker":"Evan Hoffman","startTime":4151.575,"endTime":4151.725,"body":"the"},{"speaker":"Evan Hoffman","startTime":4151.725,"endTime":4152.175,"body":"nuggets"},{"speaker":"Evan Hoffman","startTime":4152.175,"endTime":4152.265,"body":"that"},{"speaker":"Evan Hoffman","startTime":4152.265,"endTime":4152.355,"body":"you"},{"speaker":"Evan Hoffman","startTime":4152.355,"endTime":4152.475,"body":"had"},{"speaker":"Evan Hoffman","startTime":4152.475,"endTime":4152.535,"body":"to"},{"speaker":"Evan Hoffman","startTime":4152.535,"endTime":4152.835,"body":"drop"},{"speaker":"Evan Hoffman","startTime":4152.84,"endTime":4153.255,"body":"around"},{"speaker":"Evan Hoffman","startTime":4153.255,"endTime":4154.035,"body":"CSRs,"},{"speaker":"Evan Hoffman","startTime":4154.035,"endTime":4154.395,"body":"customer"},{"speaker":"Evan Hoffman","startTime":4154.395,"endTime":4154.905,"body":"service,"},{"speaker":"Evan Hoffman","startTime":4154.905,"endTime":4154.995,"body":"the"},{"speaker":"Evan Hoffman","startTime":4154.995,"endTime":4155.295,"body":"customer"},{"speaker":"Evan Hoffman","startTime":4155.3,"endTime":4156.045,"body":"experience,"},{"speaker":"Evan Hoffman","startTime":4156.315,"endTime":4156.435,"body":"the"},{"speaker":"Evan Hoffman","startTime":4156.435,"endTime":4156.855,"body":"difference"},{"speaker":"Evan Hoffman","startTime":4156.855,"endTime":4157.245,"body":"between"},{"speaker":"Evan Hoffman","startTime":4157.25,"endTime":4157.575,"body":"customer"},{"speaker":"Evan Hoffman","startTime":4157.575,"endTime":4157.905,"body":"service"},{"speaker":"Evan Hoffman","startTime":4157.905,"endTime":4157.995,"body":"and"},{"speaker":"Evan Hoffman","startTime":4158.0,"endTime":4158.295,"body":"customer"},{"speaker":"Evan Hoffman","startTime":4158.295,"endTime":4158.925,"body":"experience,"},{"speaker":"Evan Hoffman","startTime":4159.225,"endTime":4159.525,"body":"why"},{"speaker":"Evan Hoffman","startTime":4159.525,"endTime":4159.705,"body":"that"},{"speaker":"Evan Hoffman","startTime":4159.71,"endTime":4159.795,"body":"is"},{"speaker":"Evan Hoffman","startTime":4159.795,"endTime":4159.945,"body":"so"},{"speaker":"Evan Hoffman","startTime":4159.945,"endTime":4160.305,"body":"essential"},{"speaker":"Evan Hoffman","startTime":4160.305,"endTime":4160.425,"body":"for"},{"speaker":"Evan Hoffman","startTime":4160.425,"endTime":4160.515,"body":"a"},{"speaker":"Evan Hoffman","startTime":4160.52,"endTime":4160.995,"body":"business."},{"speaker":"Evan Hoffman","startTime":4161.088,"endTime":4161.298,"body":"big"},{"speaker":"Evan Hoffman","startTime":4161.298,"endTime":4162.048,"body":"takeaways"},{"speaker":"Evan Hoffman","startTime":4162.138,"endTime":4162.348,"body":"For"},{"speaker":"Evan Hoffman","startTime":4162.348,"endTime":4162.768,"body":"me,"},{"speaker":"Evan Hoffman","startTime":4162.768,"endTime":4162.858,"body":"it"},{"speaker":"Evan Hoffman","startTime":4162.858,"endTime":4162.948,"body":"was"},{"speaker":"Evan Hoffman","startTime":4162.948,"endTime":4163.248,"body":"definitely"},{"speaker":"Evan Hoffman","startTime":4163.248,"endTime":4163.638,"body":"mindset."},{"speaker":"Evan Hoffman","startTime":4163.822,"endTime":4164.032,"body":"I"},{"speaker":"Evan Hoffman","startTime":4164.037,"endTime":4164.662,"body":"loved"},{"speaker":"Evan Hoffman","startTime":4164.662,"endTime":4165.082,"body":"diving"},{"speaker":"Evan Hoffman","startTime":4165.082,"endTime":4165.592,"body":"into"},{"speaker":"Evan Hoffman","startTime":4165.682,"endTime":4166.072,"body":"why"},{"speaker":"Evan Hoffman","startTime":4166.072,"endTime":4166.192,"body":"it"},{"speaker":"Evan Hoffman","startTime":4166.192,"endTime":4166.522,"body":"is"},{"speaker":"Evan Hoffman","startTime":4166.522,"endTime":4166.732,"body":"that"},{"speaker":"Evan Hoffman","startTime":4166.732,"endTime":4167.092,"body":"you,"},{"speaker":"Evan Hoffman","startTime":4167.092,"endTime":4167.272,"body":"as"},{"speaker":"Evan Hoffman","startTime":4167.272,"endTime":4167.302,"body":"a"},{"speaker":"Evan Hoffman","startTime":4167.302,"endTime":4167.722,"body":"business"},{"speaker":"Evan Hoffman","startTime":4167.722,"endTime":4168.142,"body":"owner"},{"speaker":"Evan Hoffman","startTime":4168.412,"endTime":4168.622,"body":"or"},{"speaker":"Evan Hoffman","startTime":4168.622,"endTime":4168.772,"body":"as"},{"speaker":"Evan Hoffman","startTime":4168.772,"endTime":4168.802,"body":"a"},{"speaker":"Evan Hoffman","startTime":4168.802,"endTime":4169.402,"body":"manager,"},{"speaker":"Evan Hoffman","startTime":4169.402,"endTime":4169.582,"body":"as"},{"speaker":"Evan Hoffman","startTime":4169.582,"endTime":4169.642,"body":"a"},{"speaker":"Evan Hoffman","startTime":4169.642,"endTime":4169.972,"body":"general"},{"speaker":"Evan Hoffman","startTime":4169.972,"endTime":4170.452,"body":"manager,"},{"speaker":"Evan Hoffman","startTime":4170.452,"endTime":4170.572,"body":"as"},{"speaker":"Evan Hoffman","startTime":4170.572,"endTime":4170.722,"body":"an"},{"speaker":"Evan Hoffman","startTime":4170.722,"endTime":4170.992,"body":"ops"},{"speaker":"Evan Hoffman","startTime":4170.997,"endTime":4171.442,"body":"manager,"},{"speaker":"Evan Hoffman","startTime":4171.472,"endTime":4171.892,"body":"whoever"},{"speaker":"Evan Hoffman","startTime":4171.892,"endTime":4172.012,"body":"it"},{"speaker":"Evan Hoffman","startTime":4172.012,"endTime":4172.222,"body":"is"},{"speaker":"Evan Hoffman","startTime":4172.222,"endTime":4172.372,"body":"that's"},{"speaker":"Evan Hoffman","startTime":4172.372,"endTime":4172.762,"body":"working"},{"speaker":"Evan Hoffman","startTime":4172.767,"endTime":4172.972,"body":"with"},{"speaker":"Evan Hoffman","startTime":4172.972,"endTime":4173.182,"body":"your"},{"speaker":"Evan Hoffman","startTime":4173.187,"endTime":4173.662,"body":"CSR"},{"speaker":"Evan Hoffman","startTime":4173.662,"endTime":4173.932,"body":"team,"},{"speaker":"Evan Hoffman","startTime":4173.932,"endTime":4174.082,"body":"your"},{"speaker":"Evan Hoffman","startTime":4174.082,"endTime":4174.472,"body":"front"},{"speaker":"Evan Hoffman","startTime":4174.562,"endTime":4174.862,"body":"end"},{"speaker":"Evan Hoffman","startTime":4174.867,"endTime":4175.552,"body":"staff,"},{"speaker":"Evan Hoffman","startTime":4175.685,"endTime":4175.985,"body":"why"},{"speaker":"Evan Hoffman","startTime":4175.985,"endTime":4176.135,"body":"it's"},{"speaker":"Evan Hoffman","startTime":4176.14,"endTime":4176.315,"body":"so"},{"speaker":"Evan Hoffman","startTime":4176.315,"endTime":4176.795,"body":"important"},{"speaker":"Evan Hoffman","startTime":4176.8,"endTime":4176.855,"body":"for"},{"speaker":"Evan Hoffman","startTime":4176.855,"endTime":4177.035,"body":"them"},{"speaker":"Evan Hoffman","startTime":4177.035,"endTime":4177.125,"body":"to"},{"speaker":"Evan Hoffman","startTime":4177.125,"endTime":4177.575,"body":"understand"},{"speaker":"Evan Hoffman","startTime":4177.575,"endTime":4177.905,"body":"why"},{"speaker":"Evan Hoffman","startTime":4177.905,"endTime":4178.055,"body":"it"},{"speaker":"Evan Hoffman","startTime":4178.06,"endTime":4178.235,"body":"is"},{"speaker":"Evan Hoffman","startTime":4178.235,"endTime":4178.325,"body":"that"},{"speaker":"Evan Hoffman","startTime":4178.33,"endTime":4178.415,"body":"they"},{"speaker":"Evan Hoffman","startTime":4178.415,"endTime":4178.565,"body":"do"},{"speaker":"Evan Hoffman","startTime":4178.565,"endTime":4178.715,"body":"what"},{"speaker":"Evan Hoffman","startTime":4178.72,"endTime":4178.805,"body":"they"},{"speaker":"Evan Hoffman","startTime":4178.805,"endTime":4179.045,"body":"do,"},{"speaker":"Evan Hoffman","startTime":4179.045,"endTime":4179.405,"body":"why"},{"speaker":"Evan Hoffman","startTime":4179.405,"endTime":4179.525,"body":"it"},{"speaker":"Evan Hoffman","startTime":4179.53,"endTime":4179.705,"body":"is"},{"speaker":"Evan Hoffman","startTime":4179.705,"endTime":4179.855,"body":"that"},{"speaker":"Evan Hoffman","startTime":4179.855,"endTime":4180.065,"body":"what"},{"speaker":"Evan Hoffman","startTime":4180.065,"endTime":4180.215,"body":"they"},{"speaker":"Evan Hoffman","startTime":4180.22,"endTime":4180.455,"body":"do"},{"speaker":"Evan Hoffman","startTime":4180.455,"endTime":4180.605,"body":"is"},{"speaker":"Evan Hoffman","startTime":4180.605,"endTime":4181.115,"body":"so"},{"speaker":"Evan Hoffman","startTime":4181.115,"endTime":4181.715,"body":"essential"},{"speaker":"Evan Hoffman","startTime":4181.745,"endTime":4181.865,"body":"to"},{"speaker":"Evan Hoffman","startTime":4181.865,"endTime":4181.985,"body":"the"},{"speaker":"Evan Hoffman","startTime":4181.99,"endTime":4182.345,"body":"rest"},{"speaker":"Evan Hoffman","startTime":4182.345,"endTime":4182.405,"body":"of"},{"speaker":"Evan Hoffman","startTime":4182.405,"endTime":4182.525,"body":"the"},{"speaker":"Evan Hoffman","startTime":4182.525,"endTime":4183.185,"body":"business."},{"speaker":"Evan Hoffman","startTime":4183.327,"endTime":4183.927,"body":"It's"},{"speaker":"Evan Hoffman","startTime":4183.955,"endTime":4184.135,"body":"the"},{"speaker":"Evan Hoffman","startTime":4184.135,"endTime":4184.705,"body":"first"},{"speaker":"Evan Hoffman","startTime":4184.705,"endTime":4185.395,"body":"interaction"},{"speaker":"Evan Hoffman","startTime":4185.395,"endTime":4185.485,"body":"that"},{"speaker":"Evan Hoffman","startTime":4185.485,"endTime":4185.545,"body":"a"},{"speaker":"Evan Hoffman","startTime":4185.545,"endTime":4185.905,"body":"customer"},{"speaker":"Evan Hoffman","startTime":4185.905,"endTime":4186.085,"body":"has"},{"speaker":"Evan Hoffman","startTime":4186.085,"endTime":4186.175,"body":"with"},{"speaker":"Evan Hoffman","startTime":4186.175,"endTime":4186.265,"body":"your"},{"speaker":"Evan Hoffman","startTime":4186.265,"endTime":4186.835,"body":"business."},{"speaker":"Evan Hoffman","startTime":4186.982,"endTime":4187.132,"body":"Why"},{"speaker":"Evan Hoffman","startTime":4187.132,"endTime":4187.222,"body":"is"},{"speaker":"Evan Hoffman","startTime":4187.222,"endTime":4187.342,"body":"it"},{"speaker":"Evan Hoffman","startTime":4187.342,"endTime":4187.646,"body":"that"},{"speaker":"Evan Hoffman","startTime":4187.646,"endTime":4187.796,"body":"an"},{"speaker":"Evan Hoffman","startTime":4187.796,"endTime":4188.126,"body":"HR"},{"speaker":"Evan Hoffman","startTime":4188.156,"endTime":4188.516,"body":"business"},{"speaker":"Evan Hoffman","startTime":4188.516,"endTime":4188.756,"body":"doesn't"},{"speaker":"Evan Hoffman","startTime":4188.756,"endTime":4188.906,"body":"pay"},{"speaker":"Evan Hoffman","startTime":4188.906,"endTime":4189.206,"body":"attention"},{"speaker":"Evan Hoffman","startTime":4189.206,"endTime":4189.266,"body":"to"},{"speaker":"Evan Hoffman","startTime":4189.266,"endTime":4189.476,"body":"this"},{"speaker":"Evan Hoffman","startTime":4189.476,"endTime":4189.836,"body":"more?"},{"speaker":"Evan Hoffman","startTime":4189.836,"endTime":4190.166,"body":"I"},{"speaker":"Evan Hoffman","startTime":4190.237,"endTime":4190.387,"body":"have"},{"speaker":"Evan Hoffman","startTime":4190.392,"endTime":4190.597,"body":"no"},{"speaker":"Evan Hoffman","startTime":4190.597,"endTime":4190.957,"body":"idea."},{"speaker":"Evan Hoffman","startTime":4191.118,"endTime":4191.478,"body":"what"},{"speaker":"Evan Hoffman","startTime":4191.508,"endTime":4191.668,"body":"about"},{"speaker":"Evan Hoffman","startTime":4191.668,"endTime":4191.828,"body":"you,"},{"speaker":"Evan Hoffman","startTime":4191.828,"endTime":4191.988,"body":"bud?"},{"speaker":"Thaddeus Tondu","startTime":4192.631,"endTime":4192.751,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4192.751,"endTime":4193.051,"body":"mean,"},{"speaker":"Thaddeus Tondu","startTime":4193.231,"endTime":4193.411,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4193.416,"endTime":4193.681,"body":"whole"},{"speaker":"Thaddeus Tondu","startTime":4193.681,"endTime":4194.071,"body":"idea"},{"speaker":"Thaddeus Tondu","startTime":4194.071,"endTime":4194.251,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":4194.251,"endTime":4194.551,"body":"everything."},{"speaker":"Thaddeus Tondu","startTime":4194.551,"endTime":4194.731,"body":"Just,"},{"speaker":"Thaddeus Tondu","startTime":4194.731,"endTime":4194.881,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":4194.881,"endTime":4195.061,"body":"this"},{"speaker":"Thaddeus Tondu","startTime":4195.061,"endTime":4195.661,"body":"customer"},{"speaker":"Thaddeus Tondu","startTime":4195.661,"endTime":4196.111,"body":"service"},{"speaker":"Thaddeus Tondu","startTime":4196.111,"endTime":4196.861,"body":"experience."},{"speaker":"Thaddeus Tondu","startTime":4196.891,"endTime":4197.371,"body":"Right."},{"speaker":"Thaddeus Tondu","startTime":4197.371,"endTime":4198.001,"body":"And,"},{"speaker":"Thaddeus Tondu","startTime":4198.137,"endTime":4198.677,"body":"Ryan"},{"speaker":"Thaddeus Tondu","startTime":4198.767,"endTime":4199.097,"body":"nailed"},{"speaker":"Thaddeus Tondu","startTime":4199.097,"endTime":4199.217,"body":"it."},{"speaker":"Thaddeus Tondu","startTime":4199.217,"endTime":4199.337,"body":"You"},{"speaker":"Thaddeus Tondu","startTime":4199.337,"endTime":4199.457,"body":"know,"},{"speaker":"Thaddeus Tondu","startTime":4199.457,"endTime":4199.577,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4199.577,"endTime":4199.937,"body":"new,"},{"speaker":"Thaddeus Tondu","startTime":4199.976,"endTime":4200.516,"body":"battleground"},{"speaker":"Thaddeus Tondu","startTime":4200.521,"endTime":4200.666,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":4200.666,"endTime":4200.816,"body":"gonna"},{"speaker":"Thaddeus Tondu","startTime":4200.816,"endTime":4200.966,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":4200.966,"endTime":4201.206,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":4201.211,"endTime":4201.296,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4201.296,"endTime":4201.656,"body":"customer"},{"speaker":"Thaddeus Tondu","startTime":4201.656,"endTime":4202.346,"body":"experience."},{"speaker":"Thaddeus Tondu","startTime":4202.436,"endTime":4202.526,"body":"Mm-hmm."},{"speaker":"Thaddeus Tondu","startTime":4202.724,"endTime":4202.904,"body":"that's"},{"speaker":"Thaddeus Tondu","startTime":4202.904,"endTime":4203.024,"body":"where"},{"speaker":"Thaddeus Tondu","startTime":4203.024,"endTime":4203.114,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":4203.114,"endTime":4203.294,"body":"gonna"},{"speaker":"Thaddeus Tondu","startTime":4203.299,"endTime":4203.504,"body":"boil"},{"speaker":"Thaddeus Tondu","startTime":4203.504,"endTime":4203.774,"body":"down"},{"speaker":"Thaddeus Tondu","startTime":4203.774,"endTime":4204.044,"body":"to,"},{"speaker":"Thaddeus Tondu","startTime":4204.277,"endTime":4204.367,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4204.367,"endTime":4204.457,"body":"was"},{"speaker":"Thaddeus Tondu","startTime":4204.457,"endTime":4204.607,"body":"gonna"},{"speaker":"Thaddeus Tondu","startTime":4204.607,"endTime":4204.727,"body":"say,"},{"speaker":"Thaddeus Tondu","startTime":4204.727,"endTime":4205.147,"body":"anybody"},{"speaker":"Thaddeus Tondu","startTime":4205.147,"endTime":4205.297,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":4205.297,"endTime":4205.417,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":4205.417,"endTime":4205.747,"body":"their"},{"speaker":"Thaddeus Tondu","startTime":4206.107,"endTime":4206.407,"body":"number"},{"speaker":"Thaddeus Tondu","startTime":4206.407,"endTime":4206.587,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":4206.587,"endTime":4206.677,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":4206.677,"endTime":4206.947,"body":"Google,"},{"speaker":"Thaddeus Tondu","startTime":4206.947,"endTime":4207.157,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":4207.157,"endTime":4207.367,"body":"that's"},{"speaker":"Thaddeus Tondu","startTime":4207.367,"endTime":4207.457,"body":"not"},{"speaker":"Thaddeus Tondu","startTime":4207.457,"endTime":4207.787,"body":"true."},{"speaker":"Thaddeus Tondu","startTime":4207.908,"endTime":4208.058,"body":"not"},{"speaker":"Thaddeus Tondu","startTime":4208.058,"endTime":4208.358,"body":"everybody"},{"speaker":"Thaddeus Tondu","startTime":4208.358,"endTime":4208.808,"body":"can,"},{"speaker":"Thaddeus Tondu","startTime":4208.881,"endTime":4209.061,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":4209.061,"endTime":4209.391,"body":"everybody"},{"speaker":"Thaddeus Tondu","startTime":4209.391,"endTime":4209.541,"body":"gets"},{"speaker":"Thaddeus Tondu","startTime":4209.541,"endTime":4209.901,"body":"given"},{"speaker":"Thaddeus Tondu","startTime":4209.901,"endTime":4209.991,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4209.991,"endTime":4210.231,"body":"same"},{"speaker":"Thaddeus Tondu","startTime":4210.231,"endTime":4210.861,"body":"opportunity"},{"speaker":"Thaddeus Tondu","startTime":4210.861,"endTime":4211.041,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":4211.046,"endTime":4211.221,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4211.221,"endTime":4211.521,"body":"first"},{"speaker":"Thaddeus Tondu","startTime":4211.526,"endTime":4211.671,"body":"phone"},{"speaker":"Thaddeus Tondu","startTime":4211.671,"endTime":4211.881,"body":"call"},{"speaker":"Thaddeus Tondu","startTime":4211.881,"endTime":4212.271,"body":"rings,"},{"speaker":"Thaddeus Tondu","startTime":4212.348,"endTime":4212.588,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":4212.588,"endTime":4212.708,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":4212.713,"endTime":4212.918,"body":"don't"},{"speaker":"Thaddeus Tondu","startTime":4212.918,"endTime":4213.068,"body":"know"},{"speaker":"Thaddeus Tondu","startTime":4213.068,"endTime":4213.428,"body":"anything"},{"speaker":"Thaddeus Tondu","startTime":4213.428,"endTime":4213.668,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":4213.673,"endTime":4213.788,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":4213.788,"endTime":4214.298,"body":"business"},{"speaker":"Thaddeus Tondu","startTime":4214.358,"endTime":4214.748,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4215.168,"endTime":4215.468,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4215.468,"endTime":4215.768,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":4215.768,"endTime":4215.948,"body":"the,"},{"speaker":"Thaddeus Tondu","startTime":4215.948,"endTime":4216.068,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4216.068,"endTime":4217.238,"body":"fascination"},{"speaker":"Thaddeus Tondu","startTime":4217.688,"endTime":4218.558,"body":"behind"},{"speaker":"Thaddeus Tondu","startTime":4218.773,"endTime":4219.703,"body":"understanding"},{"speaker":"Thaddeus Tondu","startTime":4219.703,"endTime":4219.973,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":4219.973,"endTime":4220.153,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":4220.153,"endTime":4220.633,"body":"client"},{"speaker":"Thaddeus Tondu","startTime":4220.633,"endTime":4220.993,"body":"really"},{"speaker":"Thaddeus Tondu","startTime":4220.993,"endTime":4221.503,"body":"wants."},{"speaker":"Thaddeus Tondu","startTime":4222.723,"endTime":4223.323,"body":"Also"},{"speaker":"Thaddeus Tondu","startTime":4223.383,"endTime":4223.953,"body":"understanding"},{"speaker":"Thaddeus Tondu","startTime":4223.953,"endTime":4224.193,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":4224.193,"endTime":4224.583,"body":"unique"},{"speaker":"Thaddeus Tondu","startTime":4224.583,"endTime":4224.853,"body":"selling"},{"speaker":"Thaddeus Tondu","startTime":4224.853,"endTime":4225.483,"body":"proposition,"},{"speaker":"Thaddeus Tondu","startTime":4225.483,"endTime":4225.603,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":4225.603,"endTime":4226.423,"body":"USP,"},{"speaker":"Thaddeus Tondu","startTime":4226.773,"endTime":4226.863,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4226.863,"endTime":4226.953,"body":"be"},{"speaker":"Thaddeus Tondu","startTime":4226.953,"endTime":4227.163,"body":"able"},{"speaker":"Thaddeus Tondu","startTime":4227.163,"endTime":4227.373,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4227.373,"endTime":4227.733,"body":"then"},{"speaker":"Thaddeus Tondu","startTime":4227.733,"endTime":4228.333,"body":"communicate"},{"speaker":"Thaddeus Tondu","startTime":4228.333,"endTime":4228.483,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4228.483,"endTime":4228.633,"body":"from"},{"speaker":"Thaddeus Tondu","startTime":4228.633,"endTime":4228.723,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4228.723,"endTime":4228.993,"body":"top"},{"speaker":"Thaddeus Tondu","startTime":4228.993,"endTime":4229.383,"body":"down"},{"speaker":"Thaddeus Tondu","startTime":4229.413,"endTime":4229.623,"body":"all"},{"speaker":"Thaddeus Tondu","startTime":4229.623,"endTime":4229.713,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4229.713,"endTime":4230.163,"body":"way,"},{"speaker":"Thaddeus Tondu","startTime":4230.163,"endTime":4230.343,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":4230.343,"endTime":4231.123,"body":"csr,"},{"speaker":"Thaddeus Tondu","startTime":4231.374,"endTime":4231.854,"body":"marketing,"},{"speaker":"Thaddeus Tondu","startTime":4231.859,"endTime":4232.514,"body":"csr,"},{"speaker":"Thaddeus Tondu","startTime":4232.514,"endTime":4233.324,"body":"dispatch"},{"speaker":"Thaddeus Tondu","startTime":4233.384,"endTime":4234.074,"body":"technician,"},{"speaker":"Thaddeus Tondu","startTime":4234.249,"endTime":4234.549,"body":"loop"},{"speaker":"Thaddeus Tondu","startTime":4234.554,"endTime":4234.759,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4234.759,"endTime":4235.029,"body":"back"},{"speaker":"Thaddeus Tondu","startTime":4235.029,"endTime":4235.629,"body":"around"},{"speaker":"Thaddeus Tondu","startTime":4235.629,"endTime":4235.839,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4235.844,"endTime":4236.049,"body":"keep"},{"speaker":"Thaddeus Tondu","startTime":4236.049,"endTime":4236.409,"body":"going"},{"speaker":"Thaddeus Tondu","startTime":4236.409,"endTime":4236.529,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":4236.534,"endTime":4236.979,"body":"circles"},{"speaker":"Thaddeus Tondu","startTime":4236.979,"endTime":4237.189,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":4237.189,"endTime":4237.399,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4237.404,"endTime":4237.549,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4237.554,"endTime":4237.849,"body":"making"},{"speaker":"Thaddeus Tondu","startTime":4237.849,"endTime":4238.089,"body":"sure"},{"speaker":"Thaddeus Tondu","startTime":4238.089,"endTime":4238.449,"body":"that."},{"speaker":"Thaddeus Tondu","startTime":4238.864,"endTime":4239.404,"body":"Everybody"},{"speaker":"Thaddeus Tondu","startTime":4239.404,"endTime":4239.674,"body":"knows"},{"speaker":"Thaddeus Tondu","startTime":4239.674,"endTime":4239.884,"body":"about"},{"speaker":"Thaddeus Tondu","startTime":4239.884,"endTime":4239.974,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4239.974,"endTime":4240.364,"body":"customer"},{"speaker":"Thaddeus Tondu","startTime":4240.364,"endTime":4240.844,"body":"journey"},{"speaker":"Thaddeus Tondu","startTime":4241.174,"endTime":4241.324,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4241.324,"endTime":4241.414,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4241.414,"endTime":4242.314,"body":"experience"},{"speaker":"Thaddeus Tondu","startTime":4242.314,"endTime":4242.434,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4242.434,"endTime":4242.524,"body":"they're"},{"speaker":"Thaddeus Tondu","startTime":4242.529,"endTime":4242.734,"body":"gonna"},{"speaker":"Thaddeus Tondu","startTime":4242.734,"endTime":4243.004,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":4243.004,"endTime":4243.094,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":4243.094,"endTime":4243.334,"body":"every"},{"speaker":"Thaddeus Tondu","startTime":4243.334,"endTime":4243.604,"body":"single"},{"speaker":"Thaddeus Tondu","startTime":4243.604,"endTime":4243.964,"body":"customer"},{"speaker":"Thaddeus Tondu","startTime":4243.964,"endTime":4244.384,"body":"journey."},{"speaker":"Thaddeus Tondu","startTime":4244.524,"endTime":4244.734,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":4244.734,"endTime":4244.794,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4244.794,"endTime":4245.034,"body":"say"},{"speaker":"Thaddeus Tondu","startTime":4245.034,"endTime":4245.274,"body":"loop"},{"speaker":"Thaddeus Tondu","startTime":4245.274,"endTime":4245.454,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4245.454,"endTime":4245.724,"body":"back"},{"speaker":"Thaddeus Tondu","startTime":4245.724,"endTime":4246.384,"body":"around,"},{"speaker":"Thaddeus Tondu","startTime":4246.384,"endTime":4246.474,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4246.474,"endTime":4246.714,"body":"don't."},{"speaker":"Thaddeus Tondu","startTime":4246.744,"endTime":4246.984,"body":"One"},{"speaker":"Thaddeus Tondu","startTime":4246.984,"endTime":4247.044,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4247.044,"endTime":4247.134,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4247.134,"endTime":4247.374,"body":"things"},{"speaker":"Thaddeus Tondu","startTime":4247.374,"endTime":4247.464,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4247.464,"endTime":4247.674,"body":"we,"},{"speaker":"Thaddeus Tondu","startTime":4247.734,"endTime":4247.944,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":4248.034,"endTime":4248.304,"body":"didn't"},{"speaker":"Thaddeus Tondu","startTime":4248.304,"endTime":4248.484,"body":"really"},{"speaker":"Thaddeus Tondu","startTime":4248.484,"endTime":4248.664,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":4248.664,"endTime":4248.994,"body":"into,"},{"speaker":"Thaddeus Tondu","startTime":4248.999,"endTime":4249.114,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4249.114,"endTime":4249.174,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4249.174,"endTime":4249.384,"body":"kind"},{"speaker":"Thaddeus Tondu","startTime":4249.384,"endTime":4249.444,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4249.449,"endTime":4249.594,"body":"wish"},{"speaker":"Thaddeus Tondu","startTime":4249.594,"endTime":4249.684,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":4249.684,"endTime":4250.134,"body":"did,"},{"speaker":"Thaddeus Tondu","startTime":4250.209,"endTime":4250.629,"body":"was"},{"speaker":"Thaddeus Tondu","startTime":4250.629,"endTime":4250.839,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":4250.959,"endTime":4251.289,"body":"happens"},{"speaker":"Thaddeus Tondu","startTime":4251.289,"endTime":4251.919,"body":"after?"},{"speaker":"Thaddeus Tondu","startTime":4252.374,"endTime":4252.494,"body":"The"},{"speaker":"Thaddeus Tondu","startTime":4252.494,"endTime":4252.944,"body":"technician"},{"speaker":"Thaddeus Tondu","startTime":4252.944,"endTime":4253.064,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":4253.064,"endTime":4253.424,"body":"done,"},{"speaker":"Thaddeus Tondu","startTime":4253.655,"endTime":4253.865,"body":"what"},{"speaker":"Thaddeus Tondu","startTime":4253.865,"endTime":4253.925,"body":"are"},{"speaker":"Thaddeus Tondu","startTime":4253.925,"endTime":4254.105,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":4254.105,"endTime":4254.645,"body":"CSRs"},{"speaker":"Thaddeus Tondu","startTime":4254.65,"endTime":4255.185,"body":"doing?"},{"speaker":"Thaddeus Tondu","startTime":4255.485,"endTime":4255.575,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4255.575,"endTime":4255.725,"body":"mean,"},{"speaker":"Thaddeus Tondu","startTime":4255.725,"endTime":4255.815,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4255.815,"endTime":4255.965,"body":"guess"},{"speaker":"Thaddeus Tondu","startTime":4255.965,"endTime":4256.055,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":4256.055,"endTime":4256.175,"body":"did"},{"speaker":"Thaddeus Tondu","startTime":4256.18,"endTime":4256.325,"body":"kind"},{"speaker":"Thaddeus Tondu","startTime":4256.325,"endTime":4256.385,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4256.385,"endTime":4256.595,"body":"get"},{"speaker":"Thaddeus Tondu","startTime":4256.595,"endTime":4256.775,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":4256.805,"endTime":4257.345,"body":"into"},{"speaker":"Thaddeus Tondu","startTime":4257.345,"endTime":4257.405,"body":"it"},{"speaker":"Thaddeus Tondu","startTime":4257.605,"endTime":4258.095,"body":"with"},{"speaker":"Thaddeus Tondu","startTime":4258.095,"endTime":4258.096,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4258.101,"endTime":4258.455,"body":"open"},{"speaker":"Thaddeus Tondu","startTime":4258.455,"endTime":4258.755,"body":"happy"},{"speaker":"Thaddeus Tondu","startTime":4258.755,"endTime":4259.025,"body":"client"},{"speaker":"Thaddeus Tondu","startTime":4259.025,"endTime":4259.445,"body":"call"},{"speaker":"Thaddeus Tondu","startTime":4259.477,"endTime":4259.627,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4259.627,"endTime":4259.897,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":4259.957,"endTime":4260.317,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4260.317,"endTime":4260.557,"body":"whole"},{"speaker":"Thaddeus Tondu","startTime":4260.557,"endTime":4260.947,"body":"notion"},{"speaker":"Thaddeus Tondu","startTime":4260.947,"endTime":4261.067,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4261.067,"endTime":4261.247,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":4261.247,"endTime":4261.547,"body":"reaching"},{"speaker":"Thaddeus Tondu","startTime":4261.552,"endTime":4261.757,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":4261.757,"endTime":4261.847,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4261.847,"endTime":4261.997,"body":"saying,"},{"speaker":"Thaddeus Tondu","startTime":4261.997,"endTime":4262.147,"body":"Hey,"},{"speaker":"Thaddeus Tondu","startTime":4262.147,"endTime":4262.297,"body":"how"},{"speaker":"Thaddeus Tondu","startTime":4262.302,"endTime":4262.417,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":4262.417,"endTime":4262.597,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":4262.602,"endTime":4263.347,"body":"experience?"},{"speaker":"Thaddeus Tondu","startTime":4263.507,"endTime":4263.777,"body":"Right?"},{"speaker":"Thaddeus Tondu","startTime":4263.957,"endTime":4264.197,"body":"How"},{"speaker":"Thaddeus Tondu","startTime":4264.202,"endTime":4264.497,"body":"many"},{"speaker":"Thaddeus Tondu","startTime":4264.497,"endTime":4265.217,"body":"businesses"},{"speaker":"Thaddeus Tondu","startTime":4265.307,"endTime":4265.817,"body":"actually"},{"speaker":"Thaddeus Tondu","startTime":4265.817,"endTime":4265.997,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":4265.997,"endTime":4266.297,"body":"that?"},{"speaker":"Thaddeus Tondu","startTime":4266.453,"endTime":4266.603,"body":"Not"},{"speaker":"Thaddeus Tondu","startTime":4266.603,"endTime":4266.903,"body":"many."},{"speaker":"Thaddeus Tondu","startTime":4267.293,"endTime":4267.443,"body":"Not"},{"speaker":"Thaddeus Tondu","startTime":4267.443,"endTime":4267.773,"body":"many."},{"speaker":"Thaddeus Tondu","startTime":4268.283,"endTime":4268.463,"body":"So"},{"speaker":"Thaddeus Tondu","startTime":4268.563,"endTime":4268.803,"body":"adding"},{"speaker":"Thaddeus Tondu","startTime":4268.808,"endTime":4268.943,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4268.943,"endTime":4269.093,"body":"in,"},{"speaker":"Thaddeus Tondu","startTime":4269.093,"endTime":4269.273,"body":"like,"},{"speaker":"Thaddeus Tondu","startTime":4269.273,"endTime":4269.393,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":4269.393,"endTime":4269.663,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":4269.723,"endTime":4269.993,"body":"this,"},{"speaker":"Thaddeus Tondu","startTime":4269.993,"endTime":4270.143,"body":"this"},{"speaker":"Thaddeus Tondu","startTime":4270.143,"endTime":4270.593,"body":"customer"},{"speaker":"Thaddeus Tondu","startTime":4270.593,"endTime":4271.193,"body":"experience,"},{"speaker":"Thaddeus Tondu","startTime":4271.193,"endTime":4271.283,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4271.283,"endTime":4271.343,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4271.343,"endTime":4271.643,"body":"customer"},{"speaker":"Thaddeus Tondu","startTime":4271.643,"endTime":4272.003,"body":"journey"},{"speaker":"Thaddeus Tondu","startTime":4272.003,"endTime":4272.123,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":4272.123,"endTime":4272.333,"body":"just,"},{"speaker":"Thaddeus Tondu","startTime":4272.363,"endTime":4272.693,"body":"it's,"},{"speaker":"Thaddeus Tondu","startTime":4272.753,"endTime":4272.993,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":4272.998,"endTime":4273.653,"body":"2022"},{"speaker":"Thaddeus Tondu","startTime":4273.653,"endTime":4273.833,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4273.833,"endTime":4273.923,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":4273.923,"endTime":4273.983,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4273.983,"endTime":4274.103,"body":"new"},{"speaker":"Thaddeus Tondu","startTime":4274.103,"endTime":4274.523,"body":"battleground."},{"speaker":"Evan Hoffman","startTime":4274.68,"endTime":4274.83,"body":"Well,"},{"speaker":"Evan Hoffman","startTime":4274.83,"endTime":4275.04,"body":"and"},{"speaker":"Evan Hoffman","startTime":4275.04,"endTime":4275.31,"body":"then"},{"speaker":"Evan Hoffman","startTime":4275.7,"endTime":4275.88,"body":"like"},{"speaker":"Evan Hoffman","startTime":4275.88,"endTime":4276.18,"body":"Ryan"},{"speaker":"Evan Hoffman","startTime":4276.18,"endTime":4276.39,"body":"said,"},{"speaker":"Evan Hoffman","startTime":4276.39,"endTime":4276.51,"body":"is"},{"speaker":"Evan Hoffman","startTime":4276.51,"endTime":4276.6,"body":"your"},{"speaker":"Evan Hoffman","startTime":4276.6,"endTime":4276.84,"body":"goal"},{"speaker":"Evan Hoffman","startTime":4276.84,"endTime":4276.99,"body":"to"},{"speaker":"Evan Hoffman","startTime":4276.99,"endTime":4277.17,"body":"leave"},{"speaker":"Evan Hoffman","startTime":4277.17,"endTime":4277.32,"body":"them"},{"speaker":"Evan Hoffman","startTime":4277.32,"endTime":4278.13,"body":"satisfied"},{"speaker":"Evan Hoffman","startTime":4278.13,"endTime":4278.25,"body":"or"},{"speaker":"Evan Hoffman","startTime":4278.25,"endTime":4278.37,"body":"is"},{"speaker":"Evan Hoffman","startTime":4278.37,"endTime":4278.46,"body":"your"},{"speaker":"Evan Hoffman","startTime":4278.46,"endTime":4278.7,"body":"goal"},{"speaker":"Evan Hoffman","startTime":4278.7,"endTime":4278.82,"body":"to"},{"speaker":"Evan Hoffman","startTime":4278.825,"endTime":4279.0,"body":"leave"},{"speaker":"Evan Hoffman","startTime":4279.0,"endTime":4279.21,"body":"them"},{"speaker":"Evan Hoffman","startTime":4279.21,"endTime":4279.72,"body":"happy"},{"speaker":"Evan Hoffman","startTime":4279.72,"endTime":4279.84,"body":"or"},{"speaker":"Evan Hoffman","startTime":4279.84,"endTime":4279.96,"body":"is"},{"speaker":"Evan Hoffman","startTime":4279.96,"endTime":4280.05,"body":"your"},{"speaker":"Evan Hoffman","startTime":4280.05,"endTime":4280.29,"body":"goal"},{"speaker":"Evan Hoffman","startTime":4280.29,"endTime":4280.44,"body":"to"},{"speaker":"Evan Hoffman","startTime":4280.44,"endTime":4280.62,"body":"leave"},{"speaker":"Evan Hoffman","startTime":4280.62,"endTime":4280.8,"body":"them"},{"speaker":"Evan Hoffman","startTime":4280.8,"endTime":4281.43,"body":"delighted,"},{"speaker":"Evan Hoffman","startTime":4281.553,"endTime":4281.723,"body":"right?"},{"speaker":"Evan Hoffman","startTime":4281.723,"endTime":4282.053,"body":"What"},{"speaker":"Evan Hoffman","startTime":4282.053,"endTime":4282.283,"body":"is,"},{"speaker":"Evan Hoffman","startTime":4282.303,"endTime":4282.513,"body":"what"},{"speaker":"Evan Hoffman","startTime":4282.513,"endTime":4282.603,"body":"is"},{"speaker":"Evan Hoffman","startTime":4282.603,"endTime":4282.723,"body":"the"},{"speaker":"Evan Hoffman","startTime":4282.723,"endTime":4283.233,"body":"objective"},{"speaker":"Evan Hoffman","startTime":4283.233,"endTime":4283.383,"body":"that"},{"speaker":"Evan Hoffman","startTime":4283.388,"endTime":4283.503,"body":"you're"},{"speaker":"Evan Hoffman","startTime":4283.503,"endTime":4283.713,"body":"trying"},{"speaker":"Evan Hoffman","startTime":4283.713,"endTime":4283.773,"body":"to"},{"speaker":"Evan Hoffman","startTime":4283.773,"endTime":4284.193,"body":"accomplish"},{"speaker":"Evan Hoffman","startTime":4284.193,"endTime":4284.313,"body":"as"},{"speaker":"Evan Hoffman","startTime":4284.313,"endTime":4284.343,"body":"a"},{"speaker":"Evan Hoffman","startTime":4284.343,"endTime":4284.733,"body":"business?"},{"speaker":"Evan Hoffman","startTime":4284.733,"endTime":4284.913,"body":"Here's"},{"speaker":"Evan Hoffman","startTime":4284.913,"endTime":4285.093,"body":"my"},{"speaker":"Evan Hoffman","startTime":4285.093,"endTime":4285.633,"body":"question."},{"speaker":"Evan Hoffman","startTime":4286.113,"endTime":4286.263,"body":"What"},{"speaker":"Evan Hoffman","startTime":4286.263,"endTime":4286.383,"body":"is"},{"speaker":"Evan Hoffman","startTime":4286.388,"endTime":4286.503,"body":"it"},{"speaker":"Evan Hoffman","startTime":4286.503,"endTime":4286.623,"body":"that"},{"speaker":"Evan Hoffman","startTime":4286.623,"endTime":4286.803,"body":"you"},{"speaker":"Evan Hoffman","startTime":4286.803,"endTime":4287.073,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":4287.073,"endTime":4287.613,"body":"obsess"},{"speaker":"Evan Hoffman","startTime":4287.613,"endTime":4287.913,"body":"over"},{"speaker":"Evan Hoffman","startTime":4287.913,"endTime":4288.033,"body":"in"},{"speaker":"Evan Hoffman","startTime":4288.033,"endTime":4288.183,"body":"your"},{"speaker":"Evan Hoffman","startTime":4288.183,"endTime":4288.693,"body":"business?"},{"speaker":"Evan Hoffman","startTime":4288.83,"endTime":4289.01,"body":"Is"},{"speaker":"Evan Hoffman","startTime":4289.01,"endTime":4289.25,"body":"it"},{"speaker":"Evan Hoffman","startTime":4289.255,"endTime":4289.53,"body":"money?"},{"speaker":"Evan Hoffman","startTime":4289.999,"endTime":4290.089,"body":"Is"},{"speaker":"Evan Hoffman","startTime":4290.089,"endTime":4290.239,"body":"it"},{"speaker":"Evan Hoffman","startTime":4290.239,"endTime":4291.019,"body":"profitability?"},{"speaker":"Evan Hoffman","startTime":4291.259,"endTime":4291.409,"body":"Is"},{"speaker":"Evan Hoffman","startTime":4291.409,"endTime":4291.529,"body":"it"},{"speaker":"Evan Hoffman","startTime":4291.529,"endTime":4292.249,"body":"efficiency?"},{"speaker":"Evan Hoffman","startTime":4292.403,"endTime":4292.613,"body":"Or"},{"speaker":"Evan Hoffman","startTime":4292.613,"endTime":4292.733,"body":"is"},{"speaker":"Evan Hoffman","startTime":4292.733,"endTime":4292.823,"body":"it"},{"speaker":"Evan Hoffman","startTime":4292.823,"endTime":4292.883,"body":"the"},{"speaker":"Evan Hoffman","startTime":4292.883,"endTime":4293.213,"body":"customer"},{"speaker":"Evan Hoffman","startTime":4293.213,"endTime":4293.783,"body":"experience?"},{"speaker":"Evan Hoffman","startTime":4293.986,"endTime":4294.166,"body":"Cause"},{"speaker":"Evan Hoffman","startTime":4294.166,"endTime":4294.286,"body":"I"},{"speaker":"Evan Hoffman","startTime":4294.286,"endTime":4294.946,"body":"guarantee"},{"speaker":"Evan Hoffman","startTime":4294.946,"endTime":4295.186,"body":"you,"},{"speaker":"Evan Hoffman","startTime":4295.666,"endTime":4295.876,"body":"over"},{"speaker":"Evan Hoffman","startTime":4295.876,"endTime":4296.026,"body":"the"},{"speaker":"Evan Hoffman","startTime":4296.026,"endTime":4296.326,"body":"long"},{"speaker":"Evan Hoffman","startTime":4296.326,"endTime":4296.536,"body":"run,"},{"speaker":"Evan Hoffman","startTime":4296.723,"endTime":4296.843,"body":"The"},{"speaker":"Evan Hoffman","startTime":4296.843,"endTime":4297.143,"body":"customer"},{"speaker":"Evan Hoffman","startTime":4297.143,"endTime":4297.513,"body":"experience"},{"speaker":"Evan Hoffman","startTime":4297.513,"endTime":4297.633,"body":"will"},{"speaker":"Evan Hoffman","startTime":4297.633,"endTime":4297.833,"body":"win."},{"speaker":"Thaddeus Tondu","startTime":4297.966,"endTime":4298.146,"body":"Well,"},{"speaker":"Thaddeus Tondu","startTime":4298.146,"endTime":4298.266,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4298.266,"endTime":4298.566,"body":"that's,"},{"speaker":"Thaddeus Tondu","startTime":4298.566,"endTime":4298.776,"body":"and,"},{"speaker":"Thaddeus Tondu","startTime":4298.776,"endTime":4298.896,"body":"when"},{"speaker":"Thaddeus Tondu","startTime":4298.896,"endTime":4298.986,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":4298.986,"endTime":4299.226,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":4299.226,"endTime":4299.381,"body":"that,"},{"speaker":"Thaddeus Tondu","startTime":4299.381,"endTime":4299.741,"body":"keeping"},{"speaker":"Thaddeus Tondu","startTime":4299.741,"endTime":4299.831,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4299.831,"endTime":4300.011,"body":"main"},{"speaker":"Thaddeus Tondu","startTime":4300.011,"endTime":4300.161,"body":"thing,"},{"speaker":"Thaddeus Tondu","startTime":4300.161,"endTime":4300.281,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4300.281,"endTime":4300.461,"body":"main"},{"speaker":"Thaddeus Tondu","startTime":4300.461,"endTime":4300.791,"body":"thing"},{"speaker":"Thaddeus Tondu","startTime":4300.903,"endTime":4301.083,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4301.083,"endTime":4301.413,"body":"having"},{"speaker":"Thaddeus Tondu","startTime":4301.413,"endTime":4301.653,"body":"that,"},{"speaker":"Thaddeus Tondu","startTime":4301.653,"endTime":4301.833,"body":"like"},{"speaker":"Thaddeus Tondu","startTime":4301.833,"endTime":4301.923,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4301.923,"endTime":4302.103,"body":"was,"},{"speaker":"Thaddeus Tondu","startTime":4302.129,"endTime":4302.639,"body":"chatting,"},{"speaker":"Thaddeus Tondu","startTime":4302.663,"endTime":4302.873,"body":"just"},{"speaker":"Thaddeus Tondu","startTime":4302.933,"endTime":4303.323,"body":"today"},{"speaker":"Thaddeus Tondu","startTime":4303.323,"endTime":4303.653,"body":"with,"},{"speaker":"Thaddeus Tondu","startTime":4303.684,"endTime":4304.134,"body":"somebody."},{"speaker":"Thaddeus Tondu","startTime":4304.168,"endTime":4304.618,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4305.008,"endTime":4305.158,"body":"not"},{"speaker":"Thaddeus Tondu","startTime":4305.158,"endTime":4305.428,"body":"having"},{"speaker":"Thaddeus Tondu","startTime":4305.428,"endTime":4305.638,"body":"this"},{"speaker":"Thaddeus Tondu","startTime":4305.638,"endTime":4306.358,"body":"congruency"},{"speaker":"Thaddeus Tondu","startTime":4306.363,"endTime":4306.928,"body":"between"},{"speaker":"Thaddeus Tondu","startTime":4307.258,"endTime":4307.858,"body":"leadership"},{"speaker":"Thaddeus Tondu","startTime":4307.948,"endTime":4308.308,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":4308.308,"endTime":4308.458,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":4308.463,"endTime":4308.668,"body":"core"},{"speaker":"Thaddeus Tondu","startTime":4308.668,"endTime":4309.328,"body":"values,"},{"speaker":"Thaddeus Tondu","startTime":4309.39,"endTime":4309.925,"body":"down,"},{"speaker":"Thaddeus Tondu","startTime":4310.105,"endTime":4310.375,"body":"down"},{"speaker":"Thaddeus Tondu","startTime":4310.375,"endTime":4310.435,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4310.435,"endTime":4310.855,"body":"ranks."},{"speaker":"Thaddeus Tondu","startTime":4310.855,"endTime":4311.095,"body":"Right."},{"speaker":"Thaddeus Tondu","startTime":4311.095,"endTime":4311.155,"body":"It"},{"speaker":"Thaddeus Tondu","startTime":4311.155,"endTime":4311.425,"body":"starts"},{"speaker":"Thaddeus Tondu","startTime":4311.425,"endTime":4311.545,"body":"at"},{"speaker":"Thaddeus Tondu","startTime":4311.55,"endTime":4311.605,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4311.605,"endTime":4311.995,"body":"top."},{"speaker":"Thaddeus Tondu","startTime":4312.164,"endTime":4312.524,"body":"most"},{"speaker":"Thaddeus Tondu","startTime":4312.524,"endTime":4312.584,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4312.584,"endTime":4312.704,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":4312.704,"endTime":4312.914,"body":"guys"},{"speaker":"Thaddeus Tondu","startTime":4312.914,"endTime":4313.124,"body":"are,"},{"speaker":"Thaddeus Tondu","startTime":4313.147,"endTime":4313.507,"body":"owners"},{"speaker":"Thaddeus Tondu","startTime":4313.507,"endTime":4313.807,"body":"listening"},{"speaker":"Thaddeus Tondu","startTime":4313.807,"endTime":4313.927,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4313.927,"endTime":4314.017,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4314.017,"endTime":4314.317,"body":"show,"},{"speaker":"Thaddeus Tondu","startTime":4314.377,"endTime":4314.467,"body":"at"},{"speaker":"Thaddeus Tondu","startTime":4314.467,"endTime":4314.647,"body":"least"},{"speaker":"Thaddeus Tondu","startTime":4314.647,"endTime":4314.737,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4314.737,"endTime":4314.947,"body":"assume"},{"speaker":"Thaddeus Tondu","startTime":4314.947,"endTime":4315.187,"body":"so"},{"speaker":"Thaddeus Tondu","startTime":4315.217,"endTime":4315.637,"body":"anyways."},{"speaker":"Thaddeus Tondu","startTime":4315.637,"endTime":4315.697,"body":"I"},{"speaker":"Thaddeus Tondu","startTime":4315.697,"endTime":4315.847,"body":"mean,"},{"speaker":"Thaddeus Tondu","startTime":4315.847,"endTime":4315.937,"body":"I'm"},{"speaker":"Thaddeus Tondu","startTime":4315.937,"endTime":4316.087,"body":"sure"},{"speaker":"Thaddeus Tondu","startTime":4316.087,"endTime":4316.237,"body":"there's"},{"speaker":"Thaddeus Tondu","startTime":4316.237,"endTime":4316.447,"body":"lots"},{"speaker":"Thaddeus Tondu","startTime":4316.447,"endTime":4316.537,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4316.537,"endTime":4316.897,"body":"different"},{"speaker":"Thaddeus Tondu","startTime":4316.957,"endTime":4317.527,"body":"aspects"},{"speaker":"Thaddeus Tondu","startTime":4317.527,"endTime":4317.707,"body":"in,"},{"speaker":"Thaddeus Tondu","startTime":4317.762,"endTime":4318.002,"body":"gender"},{"speaker":"Thaddeus Tondu","startTime":4318.002,"endTime":4318.482,"body":"managers"},{"speaker":"Thaddeus Tondu","startTime":4318.482,"endTime":4318.572,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4318.577,"endTime":4318.812,"body":"then,"},{"speaker":"Thaddeus Tondu","startTime":4318.812,"endTime":4318.962,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4318.962,"endTime":4319.172,"body":"people"},{"speaker":"Thaddeus Tondu","startTime":4319.202,"endTime":4319.502,"body":"helping"},{"speaker":"Thaddeus Tondu","startTime":4319.502,"endTime":4319.772,"body":"people"},{"speaker":"Thaddeus Tondu","startTime":4319.772,"endTime":4319.892,"body":"out,"},{"speaker":"Thaddeus Tondu","startTime":4319.892,"endTime":4320.042,"body":"but"},{"speaker":"Thaddeus Tondu","startTime":4320.342,"endTime":4320.612,"body":"keeping"},{"speaker":"Thaddeus Tondu","startTime":4320.617,"endTime":4320.762,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4320.762,"endTime":4320.942,"body":"main"},{"speaker":"Thaddeus Tondu","startTime":4320.942,"endTime":4321.122,"body":"thing,"},{"speaker":"Thaddeus Tondu","startTime":4321.122,"endTime":4321.182,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4321.182,"endTime":4321.362,"body":"main"},{"speaker":"Thaddeus Tondu","startTime":4321.367,"endTime":4321.632,"body":"thing"},{"speaker":"Thaddeus Tondu","startTime":4321.632,"endTime":4321.722,"body":"and"},{"speaker":"Thaddeus Tondu","startTime":4321.722,"endTime":4321.932,"body":"making"},{"speaker":"Thaddeus Tondu","startTime":4321.932,"endTime":4322.142,"body":"sure"},{"speaker":"Thaddeus Tondu","startTime":4322.142,"endTime":4322.232,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4322.232,"endTime":4322.322,"body":"it's"},{"speaker":"Thaddeus Tondu","startTime":4322.327,"endTime":4322.412,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4322.412,"endTime":4322.772,"body":"top"},{"speaker":"Thaddeus Tondu","startTime":4322.772,"endTime":4323.132,"body":"down"},{"speaker":"Thaddeus Tondu","startTime":4323.301,"endTime":4323.451,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4323.451,"endTime":4323.721,"body":"have"},{"speaker":"Thaddeus Tondu","startTime":4323.721,"endTime":4323.841,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4323.841,"endTime":4324.201,"body":"customer"},{"speaker":"Thaddeus Tondu","startTime":4324.201,"endTime":4324.831,"body":"experience."},{"speaker":"Evan Hoffman","startTime":4324.982,"endTime":4325.222,"body":"Yep,"},{"speaker":"Evan Hoffman","startTime":4325.552,"endTime":4326.062,"body":"absolutely."},{"speaker":"Evan Hoffman","startTime":4326.392,"endTime":4326.542,"body":"We"},{"speaker":"Evan Hoffman","startTime":4326.542,"endTime":4326.722,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":4326.722,"endTime":4326.842,"body":"hear"},{"speaker":"Evan Hoffman","startTime":4326.842,"endTime":4326.962,"body":"from"},{"speaker":"Evan Hoffman","startTime":4326.962,"endTime":4327.202,"body":"you."},{"speaker":"Evan Hoffman","startTime":4327.262,"endTime":4327.412,"body":"What"},{"speaker":"Evan Hoffman","startTime":4327.412,"endTime":4327.502,"body":"was"},{"speaker":"Evan Hoffman","startTime":4327.502,"endTime":4327.622,"body":"your"},{"speaker":"Evan Hoffman","startTime":4327.622,"endTime":4327.862,"body":"favorite"},{"speaker":"Evan Hoffman","startTime":4327.862,"endTime":4328.072,"body":"number"},{"speaker":"Evan Hoffman","startTime":4328.072,"endTime":4328.192,"body":"from"},{"speaker":"Evan Hoffman","startTime":4328.192,"endTime":4328.342,"body":"this"},{"speaker":"Evan Hoffman","startTime":4328.342,"endTime":4328.762,"body":"episode?"},{"speaker":"Evan Hoffman","startTime":4328.762,"endTime":4328.912,"body":"Hit"},{"speaker":"Evan Hoffman","startTime":4328.912,"endTime":4329.032,"body":"us"},{"speaker":"Evan Hoffman","startTime":4329.032,"endTime":4329.152,"body":"up"},{"speaker":"Evan Hoffman","startTime":4329.152,"endTime":4329.302,"body":"on"},{"speaker":"Evan Hoffman","startTime":4329.302,"endTime":4329.392,"body":"the"},{"speaker":"Evan Hoffman","startTime":4329.392,"endTime":4329.962,"body":"email,"},{"speaker":"Evan Hoffman","startTime":4329.962,"endTime":4330.112,"body":"the"},{"speaker":"Evan Hoffman","startTime":4330.112,"endTime":4330.412,"body":"old"},{"speaker":"Evan Hoffman","startTime":4330.412,"endTime":4331.072,"body":"email"},{"speaker":"Evan Hoffman","startTime":4331.432,"endTime":4333.302,"body":"info@onpurposemedia.ca."},{"speaker":"Evan Hoffman","startTime":4333.502,"endTime":4334.132,"body":"Definitely"},{"speaker":"Evan Hoffman","startTime":4334.342,"endTime":4334.522,"body":"in"},{"speaker":"Evan Hoffman","startTime":4334.522,"endTime":4334.612,"body":"the"},{"speaker":"Evan Hoffman","startTime":4334.612,"endTime":4335.002,"body":"Facebook"},{"speaker":"Evan Hoffman","startTime":4335.002,"endTime":4335.332,"body":"group."},{"speaker":"Evan Hoffman","startTime":4335.332,"endTime":4340.222,"body":"facebook.com/groups/hvacrevealed"},{"speaker":"Evan Hoffman","startTime":4340.462,"endTime":4340.612,"body":"you"},{"speaker":"Evan Hoffman","startTime":4340.612,"endTime":4340.732,"body":"can"},{"speaker":"Evan Hoffman","startTime":4340.737,"endTime":4341.182,"body":"text"},{"speaker":"Evan Hoffman","startTime":4341.182,"endTime":4341.452,"body":"us"},{"speaker":"Evan Hoffman","startTime":4341.452,"endTime":4345.432,"body":"719-824-1377."},{"speaker":"Evan Hoffman","startTime":4345.802,"endTime":4345.982,"body":"That"},{"speaker":"Evan Hoffman","startTime":4345.982,"endTime":4346.162,"body":"is"},{"speaker":"Evan Hoffman","startTime":4346.162,"endTime":4346.492,"body":"the"},{"speaker":"Evan Hoffman","startTime":4346.522,"endTime":4347.062,"body":"fattiest"},{"speaker":"Evan Hoffman","startTime":4347.062,"endTime":4347.932,"body":"hotline."},{"speaker":"Evan Hoffman","startTime":4348.232,"endTime":4348.552,"body":"To"},{"speaker":"Evan Hoffman","startTime":4348.552,"endTime":4348.672,"body":"hit"},{"speaker":"Evan Hoffman","startTime":4348.792,"endTime":4348.872,"body":"'em"},{"speaker":"Evan Hoffman","startTime":4348.872,"endTime":4348.873,"body":"up"},{"speaker":"Evan Hoffman","startTime":4348.878,"endTime":4349.012,"body":"on"},{"speaker":"Evan Hoffman","startTime":4349.012,"endTime":4349.342,"body":"text"},{"speaker":"Evan Hoffman","startTime":4349.342,"endTime":4349.852,"body":"message."},{"speaker":"Evan Hoffman","startTime":4350.002,"endTime":4350.512,"body":"Ooh,"},{"speaker":"Evan Hoffman","startTime":4350.517,"endTime":4350.602,"body":"let"},{"speaker":"Evan Hoffman","startTime":4350.602,"endTime":4350.722,"body":"us"},{"speaker":"Evan Hoffman","startTime":4350.722,"endTime":4350.992,"body":"know"},{"speaker":"Evan Hoffman","startTime":4350.997,"endTime":4351.232,"body":"what,"},{"speaker":"Evan Hoffman","startTime":4351.312,"endTime":4351.592,"body":"what"},{"speaker":"Evan Hoffman","startTime":4351.597,"endTime":4351.622,"body":"is"},{"speaker":"Evan Hoffman","startTime":4351.622,"endTime":4351.862,"body":"going"},{"speaker":"Evan Hoffman","startTime":4351.862,"endTime":4352.012,"body":"on"},{"speaker":"Evan Hoffman","startTime":4352.012,"endTime":4352.072,"body":"in"},{"speaker":"Evan Hoffman","startTime":4352.072,"endTime":4352.222,"body":"your"},{"speaker":"Evan Hoffman","startTime":4352.222,"endTime":4352.492,"body":"world."},{"speaker":"Thaddeus Tondu","startTime":4352.492,"endTime":4352.612,"body":"But"},{"speaker":"Thaddeus Tondu","startTime":4352.612,"endTime":4352.972,"body":"no"},{"speaker":"Thaddeus Tondu","startTime":4352.972,"endTime":4353.362,"body":"writing"},{"speaker":"Thaddeus Tondu","startTime":4353.362,"endTime":4353.632,"body":"that"},{"speaker":"Thaddeus Tondu","startTime":4353.632,"endTime":4353.782,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":4353.782,"endTime":4354.232,"body":"bathroom"},{"speaker":"Thaddeus Tondu","startTime":4354.232,"endTime":4354.652,"body":"stalls."},{"speaker":"Thaddeus Tondu","startTime":4354.652,"endTime":4355.192,"body":"Guys,"},{"speaker":"Thaddeus Tondu","startTime":4355.282,"endTime":4355.522,"body":"please"},{"speaker":"Thaddeus Tondu","startTime":4355.642,"endTime":4355.762,"body":"do"},{"speaker":"Thaddeus Tondu","startTime":4355.762,"endTime":4355.972,"body":"not"},{"speaker":"Evan Hoffman","startTime":4357.472,"endTime":4357.772,"body":"but"},{"speaker":"Evan Hoffman","startTime":4357.832,"endTime":4357.982,"body":"we"},{"speaker":"Evan Hoffman","startTime":4357.982,"endTime":4358.342,"body":"definitely"},{"speaker":"Evan Hoffman","startTime":4358.342,"endTime":4358.552,"body":"wanna"},{"speaker":"Evan Hoffman","startTime":4358.552,"endTime":4358.762,"body":"see"},{"speaker":"Evan Hoffman","startTime":4358.762,"endTime":4359.032,"body":"you"},{"speaker":"Evan Hoffman","startTime":4359.032,"endTime":4359.272,"body":"in"},{"speaker":"Evan Hoffman","startTime":4359.277,"endTime":4359.362,"body":"the"},{"speaker":"Evan Hoffman","startTime":4359.362,"endTime":4359.752,"body":"live"},{"speaker":"Evan Hoffman","startTime":4359.752,"endTime":4360.352,"body":"session,"},{"speaker":"Evan Hoffman","startTime":4360.712,"endTime":4360.832,"body":"in"},{"speaker":"Evan Hoffman","startTime":4360.837,"endTime":4360.922,"body":"and"},{"speaker":"Evan Hoffman","startTime":4360.922,"endTime":4361.162,"body":"week"},{"speaker":"Evan Hoffman","startTime":4361.167,"endTime":4361.492,"body":"out."},{"speaker":"Evan Hoffman","startTime":4361.492,"endTime":4361.672,"body":"It's"},{"speaker":"Evan Hoffman","startTime":4361.672,"endTime":4361.762,"body":"the"},{"speaker":"Evan Hoffman","startTime":4361.762,"endTime":4362.062,"body":"best"},{"speaker":"Evan Hoffman","startTime":4362.062,"endTime":4362.182,"body":"way"},{"speaker":"Evan Hoffman","startTime":4362.182,"endTime":4362.272,"body":"to"},{"speaker":"Evan Hoffman","startTime":4362.272,"endTime":4362.452,"body":"get"},{"speaker":"Evan Hoffman","startTime":4362.457,"endTime":4363.082,"body":"engagement"},{"speaker":"Evan Hoffman","startTime":4363.082,"endTime":4363.502,"body":"with"},{"speaker":"Evan Hoffman","startTime":4363.502,"endTime":4363.652,"body":"our"},{"speaker":"Evan Hoffman","startTime":4363.652,"endTime":4364.132,"body":"guests."},{"speaker":"Evan Hoffman","startTime":4364.132,"endTime":4364.252,"body":"You"},{"speaker":"Evan Hoffman","startTime":4364.252,"endTime":4364.432,"body":"can"},{"speaker":"Evan Hoffman","startTime":4364.437,"endTime":4364.732,"body":"ask"},{"speaker":"Evan Hoffman","startTime":4364.732,"endTime":4364.852,"body":"them"},{"speaker":"Evan Hoffman","startTime":4364.857,"endTime":4364.972,"body":"your"},{"speaker":"Evan Hoffman","startTime":4364.972,"endTime":4365.242,"body":"live"},{"speaker":"Evan Hoffman","startTime":4365.242,"endTime":4365.932,"body":"questions"},{"speaker":"Evan Hoffman","startTime":4365.937,"endTime":4366.272,"body":"during"},{"speaker":"Evan Hoffman","startTime":4366.442,"endTime":4366.562,"body":"the"},{"speaker":"Evan Hoffman","startTime":4366.562,"endTime":4367.012,"body":"show,"},{"speaker":"Evan Hoffman","startTime":4367.012,"endTime":4367.282,"body":"get"},{"speaker":"Evan Hoffman","startTime":4367.282,"endTime":4367.402,"body":"'em"},{"speaker":"Evan Hoffman","startTime":4367.402,"endTime":4367.972,"body":"answered."},{"speaker":"Evan Hoffman","startTime":4368.332,"endTime":4368.542,"body":"It's"},{"speaker":"Evan Hoffman","startTime":4368.542,"endTime":4368.632,"body":"a"},{"speaker":"Evan Hoffman","startTime":4369.072,"endTime":4369.392,"body":"phenomenal"},{"speaker":"Evan Hoffman","startTime":4369.397,"endTime":4369.442,"body":"way"},{"speaker":"Evan Hoffman","startTime":4369.442,"endTime":4369.532,"body":"to"},{"speaker":"Evan Hoffman","startTime":4369.532,"endTime":4370.012,"body":"interact"},{"speaker":"Evan Hoffman","startTime":4370.012,"endTime":4370.102,"body":"with"},{"speaker":"Evan Hoffman","startTime":4370.102,"endTime":4370.282,"body":"some"},{"speaker":"Evan Hoffman","startTime":4370.282,"endTime":4370.342,"body":"of"},{"speaker":"Evan Hoffman","startTime":4370.342,"endTime":4370.492,"body":"these"},{"speaker":"Evan Hoffman","startTime":4370.492,"endTime":4370.912,"body":"guys."},{"speaker":"Evan Hoffman","startTime":4371.677,"endTime":4371.827,"body":"You"},{"speaker":"Evan Hoffman","startTime":4371.827,"endTime":4371.977,"body":"get"},{"speaker":"Evan Hoffman","startTime":4371.977,"endTime":4372.067,"body":"to"},{"speaker":"Evan Hoffman","startTime":4372.067,"endTime":4372.487,"body":"understand"},{"speaker":"Evan Hoffman","startTime":4372.487,"endTime":4372.577,"body":"that"},{"speaker":"Evan Hoffman","startTime":4372.577,"endTime":4372.727,"body":"they"},{"speaker":"Evan Hoffman","startTime":4372.727,"endTime":4372.847,"body":"are"},{"speaker":"Evan Hoffman","startTime":4372.847,"endTime":4373.087,"body":"real"},{"speaker":"Evan Hoffman","startTime":4373.087,"endTime":4373.507,"body":"people"},{"speaker":"Evan Hoffman","startTime":4373.507,"endTime":4373.837,"body":"and"},{"speaker":"Evan Hoffman","startTime":4373.837,"endTime":4374.047,"body":"they've"},{"speaker":"Evan Hoffman","startTime":4374.047,"endTime":4374.317,"body":"been"},{"speaker":"Evan Hoffman","startTime":4374.317,"endTime":4374.677,"body":"through"},{"speaker":"Evan Hoffman","startTime":4374.677,"endTime":4374.797,"body":"a"},{"speaker":"Evan Hoffman","startTime":4374.797,"endTime":4375.007,"body":"lot"},{"speaker":"Evan Hoffman","startTime":4375.012,"endTime":4375.067,"body":"of"},{"speaker":"Evan Hoffman","startTime":4375.067,"endTime":4375.187,"body":"the"},{"speaker":"Evan Hoffman","startTime":4375.187,"endTime":4375.457,"body":"same"},{"speaker":"Evan Hoffman","startTime":4375.457,"endTime":4375.757,"body":"shit"},{"speaker":"Evan Hoffman","startTime":4375.757,"endTime":4375.877,"body":"that"},{"speaker":"Evan Hoffman","startTime":4375.877,"endTime":4376.237,"body":"you"},{"speaker":"Evan Hoffman","startTime":4376.297,"endTime":4376.477,"body":"are"},{"speaker":"Evan Hoffman","startTime":4376.477,"endTime":4376.777,"body":"going"},{"speaker":"Evan Hoffman","startTime":4376.777,"endTime":4377.077,"body":"through"},{"speaker":"Evan Hoffman","startTime":4377.077,"endTime":4377.377,"body":"right"},{"speaker":"Evan Hoffman","startTime":4377.437,"endTime":4377.797,"body":"now,"},{"speaker":"Evan Hoffman","startTime":4378.067,"endTime":4378.217,"body":"so"},{"speaker":"Evan Hoffman","startTime":4378.217,"endTime":4378.277,"body":"a"},{"speaker":"Evan Hoffman","startTime":4378.277,"endTime":4378.547,"body":"chance"},{"speaker":"Evan Hoffman","startTime":4378.547,"endTime":4378.637,"body":"to"},{"speaker":"Evan Hoffman","startTime":4378.637,"endTime":4378.817,"body":"pick"},{"speaker":"Evan Hoffman","startTime":4378.817,"endTime":4378.967,"body":"their"},{"speaker":"Evan Hoffman","startTime":4378.967,"endTime":4379.417,"body":"brains"},{"speaker":"Evan Hoffman","startTime":4379.422,"endTime":4379.567,"body":"and"},{"speaker":"Evan Hoffman","startTime":4379.567,"endTime":4379.777,"body":"ask"},{"speaker":"Evan Hoffman","startTime":4379.782,"endTime":4379.867,"body":"the"},{"speaker":"Evan Hoffman","startTime":4379.867,"endTime":4380.497,"body":"questions"},{"speaker":"Evan Hoffman","startTime":4380.617,"endTime":4380.827,"body":"that"},{"speaker":"Evan Hoffman","startTime":4380.827,"endTime":4381.217,"body":"you"},{"speaker":"Evan Hoffman","startTime":4381.397,"endTime":4381.667,"body":"want"},{"speaker":"Evan Hoffman","startTime":4381.672,"endTime":4382.147,"body":"answered."},{"speaker":"Evan Hoffman","startTime":4382.387,"endTime":4382.627,"body":"That's"},{"speaker":"Evan Hoffman","startTime":4382.632,"endTime":4382.777,"body":"what"},{"speaker":"Evan Hoffman","startTime":4382.777,"endTime":4382.927,"body":"we're"},{"speaker":"Evan Hoffman","startTime":4382.927,"endTime":4383.167,"body":"here"},{"speaker":"Evan Hoffman","startTime":4383.172,"endTime":4383.497,"body":"for,"},{"speaker":"Evan Hoffman","startTime":4383.557,"endTime":4383.737,"body":"is"},{"speaker":"Evan Hoffman","startTime":4383.737,"endTime":4383.827,"body":"to"},{"speaker":"Evan Hoffman","startTime":4383.827,"endTime":4384.097,"body":"over"},{"speaker":"Evan Hoffman","startTime":4384.097,"endTime":4384.397,"body":"deliver"},{"speaker":"Evan Hoffman","startTime":4384.397,"endTime":4384.517,"body":"on"},{"speaker":"Evan Hoffman","startTime":4384.517,"endTime":4384.937,"body":"value."},{"speaker":"Evan Hoffman","startTime":4385.083,"endTime":4385.233,"body":"We'll"},{"speaker":"Evan Hoffman","startTime":4385.233,"endTime":4385.383,"body":"see"},{"speaker":"Evan Hoffman","startTime":4385.383,"endTime":4385.443,"body":"you"},{"speaker":"Evan Hoffman","startTime":4385.443,"endTime":4385.653,"body":"next"},{"speaker":"Evan Hoffman","startTime":4385.653,"endTime":4386.133,"body":"week,"},{"speaker":"Evan Hoffman","startTime":4386.523,"endTime":4386.613,"body":"and"},{"speaker":"Evan Hoffman","startTime":4386.618,"endTime":4386.793,"body":"until"},{"speaker":"Evan Hoffman","startTime":4386.793,"endTime":4387.033,"body":"next"},{"speaker":"Evan Hoffman","startTime":4387.033,"endTime":4387.483,"body":"time,"},{"speaker":"Evan Hoffman","startTime":4387.603,"endTime":4388.113,"body":"cheers."},{"speaker":"Thaddeus Tondu","startTime":4392.052,"endTime":4392.262,"body":"Well,"},{"speaker":"Thaddeus Tondu","startTime":4392.262,"endTime":4392.412,"body":"that's"},{"speaker":"Thaddeus Tondu","startTime":4392.412,"endTime":4392.442,"body":"a"},{"speaker":"Thaddeus Tondu","startTime":4392.442,"endTime":4392.742,"body":"wrap"},{"speaker":"Thaddeus Tondu","startTime":4392.892,"endTime":4393.072,"body":"on"},{"speaker":"Thaddeus Tondu","startTime":4393.072,"endTime":4393.522,"body":"another"},{"speaker":"Thaddeus Tondu","startTime":4393.522,"endTime":4393.942,"body":"episode"},{"speaker":"Thaddeus Tondu","startTime":4393.942,"endTime":4394.032,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4394.212,"endTime":4394.482,"body":"HVAC"},{"speaker":"Thaddeus Tondu","startTime":4394.542,"endTime":4395.022,"body":"Success"},{"speaker":"Thaddeus Tondu","startTime":4395.082,"endTime":4395.502,"body":"Secrets"},{"speaker":"Thaddeus Tondu","startTime":4395.502,"endTime":4395.832,"body":"Revealed."},{"speaker":"Thaddeus Tondu","startTime":4395.832,"endTime":4396.102,"body":"Before"},{"speaker":"Thaddeus Tondu","startTime":4396.102,"endTime":4396.162,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":4396.162,"endTime":4396.432,"body":"go,"},{"speaker":"Thaddeus Tondu","startTime":4396.462,"endTime":4396.612,"body":"two"},{"speaker":"Thaddeus Tondu","startTime":4396.617,"endTime":4396.822,"body":"quick"},{"speaker":"Thaddeus Tondu","startTime":4396.822,"endTime":4397.182,"body":"things."},{"speaker":"Thaddeus Tondu","startTime":4397.182,"endTime":4397.452,"body":"First"},{"speaker":"Thaddeus Tondu","startTime":4397.452,"endTime":4397.632,"body":"off,"},{"speaker":"Thaddeus Tondu","startTime":4397.632,"endTime":4397.842,"body":"join"},{"speaker":"Thaddeus Tondu","startTime":4397.842,"endTime":4397.962,"body":"our"},{"speaker":"Thaddeus Tondu","startTime":4397.962,"endTime":4398.382,"body":"Facebook"},{"speaker":"Thaddeus Tondu","startTime":4398.382,"endTime":4398.592,"body":"group,"},{"speaker":"Thaddeus Tondu","startTime":4398.597,"endTime":4402.697,"body":"facebook.com/groups/hvacrevealed."},{"speaker":"Thaddeus Tondu","startTime":4402.762,"endTime":4402.852,"body":"The"},{"speaker":"Thaddeus Tondu","startTime":4402.852,"endTime":4403.032,"body":"other"},{"speaker":"Thaddeus Tondu","startTime":4403.032,"endTime":4403.332,"body":"thing,"},{"speaker":"Thaddeus Tondu","startTime":4403.602,"endTime":4403.752,"body":"if"},{"speaker":"Thaddeus Tondu","startTime":4403.752,"endTime":4403.842,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":4403.842,"endTime":4404.052,"body":"took"},{"speaker":"Thaddeus Tondu","startTime":4404.052,"endTime":4404.472,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":4404.502,"endTime":4404.802,"body":"tiny"},{"speaker":"Thaddeus Tondu","startTime":4404.802,"endTime":4404.952,"body":"bit"},{"speaker":"Thaddeus Tondu","startTime":4404.952,"endTime":4405.012,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4405.012,"endTime":4405.612,"body":"information"},{"speaker":"Thaddeus Tondu","startTime":4405.617,"endTime":4405.762,"body":"out"},{"speaker":"Thaddeus Tondu","startTime":4405.762,"endTime":4405.852,"body":"of"},{"speaker":"Thaddeus Tondu","startTime":4405.857,"endTime":4405.972,"body":"this"},{"speaker":"Thaddeus Tondu","startTime":4405.972,"endTime":4406.242,"body":"show,"},{"speaker":"Thaddeus Tondu","startTime":4406.272,"endTime":4406.392,"body":"no"},{"speaker":"Thaddeus Tondu","startTime":4406.392,"endTime":4406.572,"body":"matter"},{"speaker":"Thaddeus Tondu","startTime":4406.572,"endTime":4406.692,"body":"how"},{"speaker":"Thaddeus Tondu","startTime":4406.697,"endTime":4406.932,"body":"big,"},{"speaker":"Thaddeus Tondu","startTime":4407.142,"endTime":4407.232,"body":"no"},{"speaker":"Thaddeus Tondu","startTime":4407.232,"endTime":4407.382,"body":"matter"},{"speaker":"Thaddeus Tondu","startTime":4407.382,"endTime":4407.472,"body":"how"},{"speaker":"Thaddeus Tondu","startTime":4407.472,"endTime":4407.832,"body":"small,"},{"speaker":"Thaddeus Tondu","startTime":4408.132,"endTime":4408.312,"body":"all"},{"speaker":"Thaddeus Tondu","startTime":4408.312,"endTime":4408.432,"body":"we"},{"speaker":"Thaddeus Tondu","startTime":4408.437,"endTime":4408.732,"body":"ask"},{"speaker":"Thaddeus Tondu","startTime":4408.732,"endTime":4408.882,"body":"is"},{"speaker":"Thaddeus Tondu","startTime":4408.882,"endTime":4408.972,"body":"for"},{"speaker":"Thaddeus Tondu","startTime":4408.972,"endTime":4409.062,"body":"you"},{"speaker":"Thaddeus Tondu","startTime":4409.062,"endTime":4409.122,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4409.272,"endTime":4409.932,"body":"introduce"},{"speaker":"Thaddeus Tondu","startTime":4409.932,"endTime":4410.202,"body":"this"},{"speaker":"Thaddeus Tondu","startTime":4410.202,"endTime":4410.442,"body":"to"},{"speaker":"Thaddeus Tondu","startTime":4410.442,"endTime":4410.712,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":4410.712,"endTime":4411.072,"body":"person"},{"speaker":"Thaddeus Tondu","startTime":4411.072,"endTime":4411.192,"body":"in"},{"speaker":"Thaddeus Tondu","startTime":4411.192,"endTime":4411.342,"body":"your"},{"speaker":"Thaddeus Tondu","startTime":4411.342,"endTime":4411.822,"body":"contacts"},{"speaker":"Thaddeus Tondu","startTime":4411.822,"endTime":4412.032,"body":"list."},{"speaker":"Thaddeus Tondu","startTime":4412.032,"endTime":4412.242,"body":"That's"},{"speaker":"Thaddeus Tondu","startTime":4412.242,"endTime":4412.392,"body":"it."},{"speaker":"Thaddeus Tondu","startTime":4412.392,"endTime":4412.632,"body":"That's"},{"speaker":"Thaddeus Tondu","startTime":4412.632,"endTime":4412.812,"body":"all"},{"speaker":"Thaddeus Tondu","startTime":4412.812,"endTime":4412.962,"body":"one"},{"speaker":"Thaddeus Tondu","startTime":4412.962,"endTime":4413.412,"body":"person,"},{"speaker":"Thaddeus Tondu","startTime":4413.652,"endTime":4413.802,"body":"so"},{"speaker":"Thaddeus Tondu","startTime":4413.802,"endTime":4413.982,"body":"they"},{"speaker":"Thaddeus Tondu","startTime":4413.982,"endTime":4414.462,"body":"too"},{"speaker":"Thaddeus Tondu","startTime":4414.612,"endTime":4414.792,"body":"can"},{"speaker":"Thaddeus Tondu","startTime":4414.792,"endTime":4415.182,"body":"unleash"},{"speaker":"Thaddeus Tondu","startTime":4415.242,"endTime":4415.422,"body":"the"},{"speaker":"Thaddeus Tondu","startTime":4415.422,"endTime":4415.842,"body":"ultimate"},{"speaker":"Thaddeus Tondu","startTime":4416.022,"endTime":4416.292,"body":"HVAC"},{"speaker":"Thaddeus Tondu","startTime":4416.292,"endTime":4416.682,"body":"business."},{"speaker":"Thaddeus Tondu","startTime":4416.682,"endTime":4416.952,"body":"Until"},{"speaker":"Thaddeus Tondu","startTime":4416.952,"endTime":4417.132,"body":"next"},{"speaker":"Thaddeus Tondu","startTime":4417.132,"endTime":4417.312,"body":"time,"},{"speaker":"Thaddeus Tondu","startTime":4417.342,"endTime":4417.732,"body":"cheers."}]}