Strategic Travel Entrepreneur: Business Tips for Travel Agents/Advisors, Travel Agency Owners, and Travel Industry Entrepreneurs

Ep 139 How to Go from Good to Great Customer Service

February 16, 2024 Rita M. Perez Episode 139
Ep 139 How to Go from Good to Great Customer Service
Strategic Travel Entrepreneur: Business Tips for Travel Agents/Advisors, Travel Agency Owners, and Travel Industry Entrepreneurs
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Strategic Travel Entrepreneur: Business Tips for Travel Agents/Advisors, Travel Agency Owners, and Travel Industry Entrepreneurs
Ep 139 How to Go from Good to Great Customer Service
Feb 16, 2024 Episode 139
Rita M. Perez

Send Rita a text with your thoughts!

This week's episode was sparked by a conversation that transported me back to my years at Disney, where impeccable customer service wasn't just an expectation—it was a cornerstone of the magic. 

As I reminisce about those early days, I'm inspired to share the remarkable strategies that elevate our travel services from good to great.

In this episode, I share:

·     Understanding and Meeting Clients' Specific Needs

·     The Art of Personalization in Travel

·     The PATH Standards of Excellence for host agencies

·     and so much more!

Enjoy (and take action)!

Learn about Mailbox Power *affiliate link*: https://go.mailboxpower.com/birthdayspecial?invite=ritaventures

Need help strategizing a custom systems plan for your business?  Schedule a Marketing Power Hour with me today!  https://calendly.com/ritaventures/marketing-consulting

---------------------------------------------------------------

JOIN the Cruise Content Library: https://programs.steeryourmarketing.com/products/courses/view/1166776

Say HI on Social:
LinkedIn: https://www.linkedin.com/in/ritaperez19/
Instagram: http://www.instagram.com/takethehelmvbs
FB Group: https://www.facebook.com/groups/529490048073622

Direct EMAIL:
rita@steeryourmarketing.com

Show Notes

Send Rita a text with your thoughts!

This week's episode was sparked by a conversation that transported me back to my years at Disney, where impeccable customer service wasn't just an expectation—it was a cornerstone of the magic. 

As I reminisce about those early days, I'm inspired to share the remarkable strategies that elevate our travel services from good to great.

In this episode, I share:

·     Understanding and Meeting Clients' Specific Needs

·     The Art of Personalization in Travel

·     The PATH Standards of Excellence for host agencies

·     and so much more!

Enjoy (and take action)!

Learn about Mailbox Power *affiliate link*: https://go.mailboxpower.com/birthdayspecial?invite=ritaventures

Need help strategizing a custom systems plan for your business?  Schedule a Marketing Power Hour with me today!  https://calendly.com/ritaventures/marketing-consulting

---------------------------------------------------------------

JOIN the Cruise Content Library: https://programs.steeryourmarketing.com/products/courses/view/1166776

Say HI on Social:
LinkedIn: https://www.linkedin.com/in/ritaperez19/
Instagram: http://www.instagram.com/takethehelmvbs
FB Group: https://www.facebook.com/groups/529490048073622

Direct EMAIL:
rita@steeryourmarketing.com