There's More to Islands ... OIA Conversations

Who Coordinates and Manages Federal Funds on Guam?

July 15, 2021 Tanya Harris Joshua / Stephanie Flores Season 1
There's More to Islands ... OIA Conversations
Who Coordinates and Manages Federal Funds on Guam?
Show Notes Transcript Chapter Markers

#WWDIslands | There's More to Islands ...  How Guam manages millions in federal funds, Guam's latest bond rating of "stable", and reduced debt with Stephanie Flores, Administrator of the Guam State Clearing House.

OIA Conversations is a series of conversations with officials and stakeholders whose work relates to the U.S. territories and the freely associated states, discussing programs and issues that concern the Insular Areas. Technical support for this OIA Conversation was provided by Philippe Izedian, a Duke University student.

For more information about the U.S. Department of the Interior's Office of Insular Affairs, visit our website at www.doi.gov/oia, follow on Twitter @InsularAffairs, and like us on 
Facebook at InsularAffairs. Don't forget to click the subscribe button on this channel.

#WhatWeDoIslands | There's More to Islands ... #OIAConversations

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welcome to oia conversations where we

 

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share

 

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information and learn more about people

 

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programs and issues

 

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that are important and relevant to the

 

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us territories and to the freely

 

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associated states

 

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i'm tanya joshua deputy director of

 

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policy and communications lead

 

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in the office of insular affairs at the

 

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u.s department of the interior

 

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here in washington dc today i am joined

 

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by

 

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dong choe the oia field

 

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representative

 

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who is based on guam today we are

 

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speaking with ms stephanie flores

 

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administrator of the guam state

 

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clearinghouse

 

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which is essentially charged with

 

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oversight for all federal

 

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funds that come to the government of

 

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guam stephanie welcome and hafadai

 

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it's a pleasure to see you today

 

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when is the half a day good morning uh

 

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or good evening where you are

 

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it's a pleasure to be with you today

 

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thank you so please tell us a little bit

 

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about the guam state clearinghouse and

 

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the role that you play

 

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for the government of guam vis-a-vis

 

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federal funds

 

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okay so the guam state clearinghouse is

 

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an independent office that's under

 

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the direct supervision of the lieutenant

 

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governor of guam

 

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so we don't report to anybody but the

 

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lieutenant governor

 

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and our role in the government is to

 

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be an independent compliance section so

 

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we review

 

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all of the federal funds federal awards

 

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be it

 

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grants loans any kind of federal aid

 

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including

 

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emergency funds that come to the island

 

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of guam

 

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taking over your budget that's something

 

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that we can

 

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that the public has access to uh it

 

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looks like

 

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it's roughly 25 of the overall guam

 

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budget would that be an accurate

 

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uh percentage um actually it's a little

 

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more than that

 

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so on a yearly basis we have about

 

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450 million dollars in federal funds

 

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available

 

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this is during a normal fiscal year not

 

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in a pandemic year

 

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where we've had extraordinary uh federal

 

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support

 

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so in the last fiscal year we had you

 

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know close to

 

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1.2 billion dollars in in federal aid

 

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that came to the island when you

 

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when you include all the federal

 

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pandemic unemployment insurance

 

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all the karazak funding all the um

 

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increased funds and awards that were

 

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given to the different agencies

 

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to respond to the pandemic

 

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so please um give us a little bit more

 

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detail

 

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into how how do you conduct your

 

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oversight what does that

 

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and how many staff do you have what does

 

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this look like

 

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okay so um in order to effectively

 

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manage and oversee

 

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um that tremendous amount of money

 

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right what we do is we do a

 

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monthly reporting we have access to the

 

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financial

 

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system for the government of guam and we

 

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monitor on a monthly basis all of the

 

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accounts that are set up through the

 

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government of guam system

 

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and we break it down by

 

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agency grant object category

 

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and we monitor from month to month make

 

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sure that that folks are spending their

 

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funds

 

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and then at the same time as a

 

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cross-reference we require

 

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all of the government agencies that

 

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receive funding to report to our office

 

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on a quarterly basis

 

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every grant that they've got um and what

 

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their

 

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their progress is we ask them for their

 

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spending plans

 

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uh to make sure that you know they're

 

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consistent with what they've told their

 

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grantors

 

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we also want to make sure that they're

 

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effectively spending money so that we

 

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can reduce the amount of

 

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funds that get returned

 

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uh you're speaking of uh funding that

 

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that gets returned could you give us a

 

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little more is that

 

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what what does that uh how much is

 

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returned in a year

 

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approximately um it varies from year to

 

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year

 

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uh but it's not uncommon for

 

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uh states and territories to return part

 

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of what we call formulary funds

 

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okay that's funds that the federal

 

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agencies

 

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uh provide to congress to every state

 

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and territory or

 

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or community uh based on a formula

 

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based on population or whatever it might

 

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be and some of these funds you know

 

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um don't necessarily match with uh

 

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with the actual needs of the territories

 

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for example

 

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uh we get some um

 

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funds for cattle uh you know that like

 

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cattle ranchers might need

 

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um so it's not necessarily something we

 

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would need here

 

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but we get a portion of it and we try to

 

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use it as effectively as possible

 

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um we might not be able to use all of it

 

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so uh what we

 

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try to do is to make sure that that

 

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award the amount that

 

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is given back um is as minimal as

 

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possible so

 

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when we're given money our our goal is

 

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to make sure we spend it right

 

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so think about it this way when you're

 

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when you go to your rich uncle and you

 

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say

 

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uncle um i need fifty dollars because i

 

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need to

 

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to buy corn to feed my chickens

 

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at the farm and you try to be

 

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as good at spending that fifty dollars

 

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as you possibly can

 

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and you figure out a way to spend less

 

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right

 

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less than the fifty dollars you come

 

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back with twenty dollars

 

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and you say uncle here's twenty dollars

 

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i didn't use all of your money

 

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and your uncle looks at you and says

 

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well either

 

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you didn't know what you were doing when

 

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you asked me for the money to begin with

 

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because you didn't really understand

 

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your program

 

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or you just didn't know how to spend the

 

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money and you didn't use it wisely

 

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and so we agreed that 50 was reasonable

 

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you didn't use it so next time i'm not

 

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going to give you what you asked me for

 

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i'm going to give you way less

 

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than what you asked for and you might

 

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actually need more later

 

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so um when we get these funds we try to

 

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make sure that they spend as much as

 

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possible

 

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in the correct manner meaning you stick

 

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with the program guidelines you make

 

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sure you spend it

 

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um and you get it done correctly and on

 

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time

 

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the idea of asking for an extension on

 

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time is not something that we agree with

 

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if they give you a time period to spend

 

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the money spend the money in the time

 

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period right so

 

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if you got three years to spend it don't

 

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wait to the third year to start moving

 

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on your program

 

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start getting it done doing your

 

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planning um when you asked for the money

 

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to begin with

 

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you gave a plan and you said i'm going

 

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to do

 

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these things in this time period and and

 

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stick to it

 

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uh there was an article in uh the

 

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pacific

 

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uh from the pacific news center recently

 

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about a guam

 

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the guam deficit nearly uh being nearly

 

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eliminated

 

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it was in may last month could you talk

 

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a little bit about that

 

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yes so um over the last two years

 

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um the deficit has reduced

 

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uh in 2019 the beginning of 2019

 

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the deficit stood at around 86 million

 

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dollars

 

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the general fund deficit was about 86

 

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million dollars

 

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um and then by the next year we had it

 

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um down by about half

 

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and then in this fiscal year what we've

 

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been able to do

 

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is um or the close of last fiscal year

 

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it's down to about 1.6

 

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million this is just a general fund um

 

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deficit okay

 

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and the way that you know we've

 

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attributed that significant decrease in

 

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just such a short period of time

 

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was by increasing federal spend meaning

 

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increa more effective use of our our

 

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federal dollars

 

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so that there's a larger um percentage

 

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of

 

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inter-governmental transfers

 

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intergovernmental transfers is

 

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the amount of money transferred from the

 

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federal government to the local

 

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government

 

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um by federal grants and reimbursements

 

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so when we were better at that um

 

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you clearly could see the general fund

 

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deficit went down

 

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um it's but it's not all the only reason

 

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but it is a huge huge factor

 

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in in how that was it how we were able

 

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to achieve that you know

 

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through good fiscal responsibility and

 

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making sure that you know

 

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the fiscal responsibility of the

 

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government of guam includes

 

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effective monitoring of our federal

 

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spend that's how we're able to do it

 

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the governor and lieutenant governor um

 

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gave very very clear instructions two

 

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years ago

 

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or two and a half years ago which was

 

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don't return the money

 

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spend it and that's what we've been

 

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doing and

 

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it's there's been a lot of um

 

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improvements and we're finding

 

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ways to improve even more um we know

 

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that a big

 

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challenge for us has been procurement

 

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um there's more than enough blame to go

 

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around you know people like to think

 

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that it's just the procurement uh

 

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agency that's the problem but we know

 

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it's not it's it's

 

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a need for training a recurrent training

 

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of our

 

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line staff program staff

 

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it's a need for training and procurement

 

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it's a need for more

 

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um personnel in the in the general

 

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services agency

 

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at the government of guam so you know

 

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we've advocated

 

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for for a lot of those changes um

 

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and and we're advocating for more

 

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changes just so that we can

 

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become a more efficient uh government

 

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and so that you know

 

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we're more transparent about how money

 

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gets spent that's that's a big deal for

 

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us

 

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is making sure that you know we spend

 

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money we spend it correctly and we do it

 

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on time

 

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the the idea of asking for no-cost

 

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extensions and and

 

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and that we're trying to minimize that

 

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but when you really actually need

 

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it right now uh congratulations on

 

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reducing that deficit

 

0:10:09.680,0:10:13.839

uh i believe we spoke at some point

 

0:10:11.680,0:10:15.440

about the uh bond rating for guam did

 

0:10:13.839,0:10:16.480

that have an impact on gwang's bond

 

0:10:15.440,0:10:20.640

rating

 

0:10:16.480,0:10:23.120

yes so with the with the positive

 

0:10:20.640,0:10:23.839

outlook for our finances obviously that

 

0:10:23.120,0:10:26.240

has a

 

0:10:23.839,0:10:26.880

tremendous impact on our our credit

 

0:10:26.240,0:10:30.320

worthiness

 

0:10:26.880,0:10:32.160

and and our bond rating and the and the

 

0:10:30.320,0:10:35.440

bond raters have uh

 

0:10:32.160,0:10:38.320

listed guam is stable right and when

 

0:10:35.440,0:10:38.880

everybody else is being listed as uh you

 

0:10:38.320,0:10:41.920

know

 

0:10:38.880,0:10:44.399

not so good right not so favorable

 

0:10:41.920,0:10:45.519

um outlook but for guam we were able to

 

0:10:44.399,0:10:49.279

get you know

 

0:10:45.519,0:10:51.680

a stable outlook and and that's in

 

0:10:49.279,0:10:52.800

100 percent due to the governor and

 

0:10:51.680,0:10:55.279

lieutenant governor's fiscal

 

0:10:52.800,0:10:57.440

responsibility the fiscal team

 

0:10:55.279,0:10:59.279

and you know our everyday employees who

 

0:10:57.440,0:11:00.959

are doing their part to make sure that

 

0:10:59.279,0:11:02.720

government is doing what it needs to do

 

0:11:00.959,0:11:05.120

and delivering the services

 

0:11:02.720,0:11:06.240

and understanding that we need to run a

 

0:11:05.120,0:11:10.000

little more lean

 

0:11:06.240,0:11:12.240

and um get things done

 

0:11:10.000,0:11:14.240

correctly you know we've been criticized

 

0:11:12.240,0:11:16.720

a lot for a lot of things but

 

0:11:14.240,0:11:18.240

tell you honestly it all comes out in

 

0:11:16.720,0:11:20.160

the financial documents right it all

 

0:11:18.240,0:11:22.880

comes out with

 

0:11:20.160,0:11:24.480

credit raters and everybody from outside

 

0:11:22.880,0:11:25.279

looking in saying no you're not doing a

 

0:11:24.480,0:11:27.839

bad job

 

0:11:25.279,0:11:30.000

you're doing a pretty good job which

 

0:11:27.839,0:11:32.000

federal agency would be the biggest

 

0:11:30.000,0:11:33.519

uh partner that you have on guam who

 

0:11:32.000,0:11:34.160

provides the the greatest amount of

 

0:11:33.519,0:11:35.920

funding

 

0:11:34.160,0:11:38.480

the greatest amount of funds right now i

 

0:11:35.920,0:11:39.279

would say if it's just direct aid into

 

0:11:38.480,0:11:42.480

the agencies

 

0:11:39.279,0:11:45.279

hhs hhs

 

0:11:42.480,0:11:46.000

okay yeah so health and human services

 

0:11:45.279,0:11:48.079

that's the

 

0:11:46.000,0:11:50.079

the largest bulk i mean department of

 

0:11:48.079,0:11:52.079

public health and social services

 

0:11:50.079,0:11:53.519

receives the the num the largest number

 

0:11:52.079,0:11:54.800

of grants the lion's share of the grants

 

0:11:53.519,0:11:56.720

for the island

 

0:11:54.800,0:11:57.839

and for obvious reasons that's where the

 

0:11:56.720,0:12:00.560

grant funding really is

 

0:11:57.839,0:12:02.160

is you know health and human services um

 

0:12:00.560,0:12:03.680

so they they grant

 

0:12:02.160,0:12:05.200

a number of different agencies not just

 

0:12:03.680,0:12:06.560

public health but they grant to

 

0:12:05.200,0:12:08.959

behavioral health

 

0:12:06.560,0:12:10.000

um this department of integrated

 

0:12:08.959,0:12:11.200

services for individuals with

 

0:12:10.000,0:12:14.000

disabilities

 

0:12:11.200,0:12:14.720

so through samsa grants and other grants

 

0:12:14.000,0:12:17.760

so you know

 

0:12:14.720,0:12:21.839

the children and family services

 

0:12:17.760,0:12:24.560

those are all huge huge pots of money um

 

0:12:21.839,0:12:26.000

child care block grants those those are

 

0:12:24.560,0:12:28.399

those are really where we're at

 

0:12:26.000,0:12:30.959

and then the other if i had to say the

 

0:12:28.399,0:12:34.639

next larger group it's gotta be hud

 

0:12:30.959,0:12:35.920

or um department of labor the usdoll

 

0:12:34.639,0:12:36.959

there's lots of money coming in from

 

0:12:35.920,0:12:39.360

usda

 

0:12:36.959,0:12:40.639

uh deal on a regular basis not just you

 

0:12:39.360,0:12:43.040

know if you were to take away the

 

0:12:40.639,0:12:45.839

federal pandemic unemployment

 

0:12:43.040,0:12:46.800

uh u.s doll still is a is a very very

 

0:12:45.839,0:12:48.480

large grant

 

0:12:46.800,0:12:50.720

now this is of course separate and apart

 

0:12:48.480,0:12:52.000

from department of defense right and all

 

0:12:50.720,0:12:55.120

the military money that's

 

0:12:52.000,0:12:57.760

flowing either for the build-up or

 

0:12:55.120,0:12:58.959

um just you know dod personnel on island

 

0:12:57.760,0:13:00.560

so

 

0:12:58.959,0:13:02.240

you know that's that's completely

 

0:13:00.560,0:13:02.720

separate you know that's you know we get

 

0:13:02.240,0:13:05.360

our

 

0:13:02.720,0:13:08.079

what we call section 30 funding which is

 

0:13:05.360,0:13:10.320

the federal taxes paid by

 

0:13:08.079,0:13:12.959

uh federal employees on guam and

 

0:13:10.320,0:13:15.120

military uh service coverage on guam

 

0:13:12.959,0:13:16.959

uh during their tax year it gets uh

 

0:13:15.120,0:13:18.839

remitted back to guam so that we use

 

0:13:16.959,0:13:22.480

that for a large part of our

 

0:13:18.839,0:13:26.480

funding so to take those two parts away

 

0:13:22.480,0:13:27.920

the largest is still hhs by far

 

0:13:26.480,0:13:30.320

and thank you for that clarification

 

0:13:27.920,0:13:33.519

because uh the military does have a big

 

0:13:30.320,0:13:36.240

uh role on guam

 

0:13:33.519,0:13:38.160

perhaps my colleague uh dong cho might

 

0:13:36.240,0:13:39.839

have a question that he

 

0:13:38.160,0:13:41.519

would like to add not really a question

 

0:13:39.839,0:13:42.160

but then just hitting back on the

 

0:13:41.519,0:13:45.839

comment

 

0:13:42.160,0:13:47.519

about um how you know miss flores works

 

0:13:45.839,0:13:49.279

uh to make sure that the government of

 

0:13:47.519,0:13:52.079

guam doesn't lose out on

 

0:13:49.279,0:13:53.680

you know grants right uh one of the

 

0:13:52.079,0:13:54.639

experiences that i had with her earlier

 

0:13:53.680,0:13:58.079

on was

 

0:13:54.639,0:14:00.639

um guam gets a grant for coal mining

 

0:13:58.079,0:14:02.000

by the us department of labor to climate

 

0:14:00.639,0:14:03.360

doesn't make any sense but there's no

 

0:14:02.000,0:14:05.360

coal mining that happens on guam

 

0:14:03.360,0:14:06.800

it actually shocked me when when the u.s

 

0:14:05.360,0:14:08.160

department of labor reached out to our

 

0:14:06.800,0:14:09.920

office and said hey

 

0:14:08.160,0:14:12.160

um office of instead of affairs can you

 

0:14:09.920,0:14:14.560

help us resolve this issue that we're

 

0:14:12.160,0:14:16.880

having with the guam department of labor

 

0:14:14.560,0:14:18.639

uh regarding this coal mining ground and

 

0:14:16.880,0:14:20.399

you know i reached out to ms flores and

 

0:14:18.639,0:14:22.160

she was extremely helpful and we were

 

0:14:20.399,0:14:25.360

able to you know link up

 

0:14:22.160,0:14:27.120

the two agencies um so that they

 

0:14:25.360,0:14:29.680

weren't going to be losing the funding

 

0:14:27.120,0:14:32.800

so um it's something that you know

 

0:14:29.680,0:14:34.399

i i i really um pride myself on having a

 

0:14:32.800,0:14:35.120

very good working relationship with miss

 

0:14:34.399,0:14:37.199

flores

 

0:14:35.120,0:14:38.639

because we've been going back and forth

 

0:14:37.199,0:14:41.519

dealing with multiple

 

0:14:38.639,0:14:43.279

uh federal funding issues um um

 

0:14:41.519,0:14:46.079

especially from our office

 

0:14:43.279,0:14:47.760

that goes into the government of guam so

 

0:14:46.079,0:14:48.320

she's had definitely been a very big

 

0:14:47.760,0:14:51.360

asset

 

0:14:48.320,0:14:52.720

um for us in resolving some of the

 

0:14:51.360,0:14:54.959

problems that we've been having

 

0:14:52.720,0:14:56.000

um regarding the technical assistance

 

0:14:54.959,0:14:59.839

program or

 

0:14:56.000,0:14:59.839

like the carpet on the cips

 

0:15:00.399,0:15:04.399

thank you very much for that now you've

 

0:15:01.920,0:15:05.360

spoken about uh situations where funding

 

0:15:04.399,0:15:08.240

is coming

 

0:15:05.360,0:15:09.440

to you that you know coal that that's

 

0:15:08.240,0:15:11.600

irrelevant to guam

 

0:15:09.440,0:15:12.800

what about the opposite direction of

 

0:15:11.600,0:15:15.120

perhaps where

 

0:15:12.800,0:15:17.279

guam needs a certain funding that that

 

0:15:15.120,0:15:20.480

maybe the federal government

 

0:15:17.279,0:15:20.959

doesn't quite have a grasp of it doesn't

 

0:15:20.480,0:15:24.000

quite

 

0:15:20.959,0:15:25.839

fit into their the federal sort of image

 

0:15:24.000,0:15:28.320

of what funding needs to be made

 

0:15:25.839,0:15:30.959

available for

 

0:15:28.320,0:15:32.720

well you know obviously a big area that

 

0:15:30.959,0:15:36.800

we've been working on and i know that

 

0:15:32.720,0:15:38.240

oia and doi has been very very

 

0:15:36.800,0:15:42.160

supportive of is the

 

0:15:38.240,0:15:45.120

medicaid program where the territories

 

0:15:42.160,0:15:46.880

are treated differently um than than the

 

0:15:45.120,0:15:48.320

states we've got a different way of

 

0:15:46.880,0:15:51.920

calculating

 

0:15:48.320,0:15:52.959

uh medicaid caps right um and how we do

 

0:15:51.920,0:15:56.519

matching

 

0:15:52.959,0:15:58.399

so traditional on a regular basis it's a

 

0:15:56.519,0:16:01.120

55-45 split

 

0:15:58.399,0:16:02.560

right federal government pays 55 and the

 

0:16:01.120,0:16:03.759

local government's got to come up with

 

0:16:02.560,0:16:06.399

45

 

0:16:03.759,0:16:07.519

for the match that's a lot of cash when

 

0:16:06.399,0:16:09.519

you think about it

 

0:16:07.519,0:16:12.800

for a government you know governments

 

0:16:09.519,0:16:16.160

the size of the governments that we have

 

0:16:12.800,0:16:18.240

now there have been recent um efforts in

 

0:16:16.160,0:16:19.680

congress to correct that and we're very

 

0:16:18.240,0:16:22.800

happy to see that

 

0:16:19.680,0:16:24.880

the biden administration has has

 

0:16:22.800,0:16:26.240

taken the position that you know okay

 

0:16:24.880,0:16:28.639

we're reforming this

 

0:16:26.240,0:16:30.160

it's gonna it's gonna be more equitable

 

0:16:28.639,0:16:32.880

it's gonna we're gonna change the f

 

0:16:30.160,0:16:33.440

map so where it's closer to the 85

 

0:16:32.880,0:16:36.240

percent

 

0:16:33.440,0:16:37.040

seven you know 15 that's available in

 

0:16:36.240,0:16:39.680

most states

 

0:16:37.040,0:16:41.279

right so um that's the one of the

 

0:16:39.680,0:16:44.320

biggest things and then one of the

 

0:16:41.279,0:16:45.440

other big things is you know we have the

 

0:16:44.320,0:16:48.880

kofa migrants

 

0:16:45.440,0:16:51.519

and guam and hawaii

 

0:16:48.880,0:16:52.639

host the lar the lion's share of of the

 

0:16:51.519,0:16:54.079

the culpa migrants

 

0:16:52.639,0:16:56.000

guam especially because we're the

 

0:16:54.079,0:17:00.320

closest we're the first stop

 

0:16:56.000,0:17:03.440

and um so it has a tremendous impact

 

0:17:00.320,0:17:06.880

on services that we provide here

 

0:17:03.440,0:17:09.839

and when um during the pandemic

 

0:17:06.880,0:17:12.720

where they reverted to allowing kofo

 

0:17:09.839,0:17:15.760

migrants to become medicaid eligible

 

0:17:12.720,0:17:16.720

right that's a huge huge thing too

 

0:17:15.760,0:17:18.559

because

 

0:17:16.720,0:17:19.919

also it's not it's not just that they're

 

0:17:18.559,0:17:22.000

eligible because

 

0:17:19.919,0:17:24.240

it's also that it's a separate pot of

 

0:17:22.000,0:17:25.120

money it doesn't come out of the same

 

0:17:24.240,0:17:27.199

pot of money

 

0:17:25.120,0:17:28.640

um that we would have for the rest of

 

0:17:27.199,0:17:32.240

the local population

 

0:17:28.640,0:17:34.080

that needs it right and just by you know

 

0:17:32.240,0:17:36.080

our demographics we are

 

0:17:34.080,0:17:37.440

an underserved population when it comes

 

0:17:36.080,0:17:39.600

to medicaid right

 

0:17:37.440,0:17:42.000

uh pacific islanders asians and pacific

 

0:17:39.600,0:17:44.960

islanders are very very underserved

 

0:17:42.000,0:17:45.520

in the healthcare field right so when

 

0:17:44.960,0:17:47.440

you

 

0:17:45.520,0:17:49.200

you add that to the cofo you know add

 

0:17:47.440,0:17:52.240

the copper migrants to the mix it

 

0:17:49.200,0:17:53.840

creates a huge stream on our our um

 

0:17:52.240,0:17:55.440

hospital system and our public health

 

0:17:53.840,0:17:58.880

system right

 

0:17:55.440,0:18:01.600

and both both hospitals the the local

 

0:17:58.880,0:18:03.280

memorial hospital and the guan regional

 

0:18:01.600,0:18:06.320

medical center right they both

 

0:18:03.280,0:18:08.960

accept the kofa migrants as as payers

 

0:18:06.320,0:18:10.400

and so they're both medicaid certified

 

0:18:08.960,0:18:12.320

and they're able to take so

 

0:18:10.400,0:18:14.400

the fact that they're now you know we're

 

0:18:12.320,0:18:14.960

doing things that it's a greater source

 

0:18:14.400,0:18:17.200

of funding

 

0:18:14.960,0:18:19.120

it's so much better and this affects our

 

0:18:17.200,0:18:22.720

medically indigent program

 

0:18:19.120,0:18:25.200

which is set up locally to cover people

 

0:18:22.720,0:18:26.480

who are not insured or cannot be insured

 

0:18:25.200,0:18:28.320

because they're either

 

0:18:26.480,0:18:30.480

they're not working or they don't make

 

0:18:28.320,0:18:32.400

enough money to afford

 

0:18:30.480,0:18:33.919

private health insurance our medically

 

0:18:32.400,0:18:35.520

indigent program comes in

 

0:18:33.919,0:18:36.960

and and takes care of those people so

 

0:18:35.520,0:18:39.520

that's a 100

 

0:18:36.960,0:18:41.360

local expense and so now with the reform

 

0:18:39.520,0:18:43.919

to the medicaid rules

 

0:18:41.360,0:18:46.000

um and the allowances to to make changes

 

0:18:43.919,0:18:48.240

to our state plan

 

0:18:46.000,0:18:49.679

that has a tremendous impact on on

 

0:18:48.240,0:18:52.320

quality of care

 

0:18:49.679,0:18:53.280

um and and really getting us the points

 

0:18:52.320,0:18:55.679

where we're

 

0:18:53.280,0:18:56.880

we're not just you know doing emergency

 

0:18:55.679,0:18:59.200

care and then

 

0:18:56.880,0:19:00.799

avoiding re-hospitalization right what

 

0:18:59.200,0:19:02.960

that's what we're really trying to do

 

0:19:00.799,0:19:03.919

is have better manage long-term care in

 

0:19:02.960,0:19:07.039

terms of

 

0:19:03.919,0:19:08.559

um diabetes and and physical therapy and

 

0:19:07.039,0:19:11.480

things like that that are needed to

 

0:19:08.559,0:19:14.640

stave off um

 

0:19:11.480,0:19:16.240

re-hospitalizations yes

 

0:19:14.640,0:19:18.240

that's a big big area where we really

 

0:19:16.240,0:19:20.080

need to help is that we get a tremendous

 

0:19:18.240,0:19:21.679

amount of money from hhs and we get a

 

0:19:20.080,0:19:25.039

tremendous amount of money

 

0:19:21.679,0:19:26.240

uh for a lot of things but to hit at the

 

0:19:25.039,0:19:28.640

main root of the problem

 

0:19:26.240,0:19:30.720

where we can start making huge strides

 

0:19:28.640,0:19:33.760

for long-term benefits

 

0:19:30.720,0:19:36.160

it's really the the recent reforms in in

 

0:19:33.760,0:19:37.679

medicaid um that we've been asking for

 

0:19:36.160,0:19:39.919

for years

 

0:19:37.679,0:19:40.880

yes i can't recall that uh the

 

0:19:39.919,0:19:42.799

legislation

 

0:19:40.880,0:19:43.919

uh right on the top of my head but it

 

0:19:42.799,0:19:46.000

was passed

 

0:19:43.919,0:19:47.600

at the end of last year so really uh

 

0:19:46.000,0:19:50.240

just very recently

 

0:19:47.600,0:19:52.799

yeah so i'm very glad to hear that guam

 

0:19:50.240,0:19:52.799

has uh

 

0:19:53.039,0:19:57.520

yes at one point um the kofo migrants

 

0:19:56.160,0:20:00.000

were allowed to

 

0:19:57.520,0:20:01.440

to be part of medicaid and then that was

 

0:20:00.000,0:20:03.840

the rules were changed

 

0:20:01.440,0:20:05.440

and then they weren't um and that caused

 

0:20:03.840,0:20:06.960

huge impacts not only in one but in

 

0:20:05.440,0:20:10.240

hawaii as well

 

0:20:06.960,0:20:12.159

um and so really hawaii took the lead on

 

0:20:10.240,0:20:14.799

on really championing it so

 

0:20:12.159,0:20:16.559

senator hirono was really out in front

 

0:20:14.799,0:20:17.520

uh working with our delegate uh so

 

0:20:16.559,0:20:20.000

nicholas and

 

0:20:17.520,0:20:20.960

and delegate soblon from the cnn really

 

0:20:20.000,0:20:22.720

pushing

 

0:20:20.960,0:20:24.480

really really pushing to to make this

 

0:20:22.720,0:20:26.159

happen the other

 

0:20:24.480,0:20:28.320

area that we really need a lot of

 

0:20:26.159,0:20:32.000

assistance in is um

 

0:20:28.320,0:20:32.880

housing and and and it's a double-edged

 

0:20:32.000,0:20:36.159

sword right because

 

0:20:32.880,0:20:39.039

we've got the military right and and

 

0:20:36.159,0:20:41.039

they contribute greatly to our economy

 

0:20:39.039,0:20:44.080

but at the same time their

 

0:20:41.039,0:20:47.600

overseas housing allowance drives

 

0:20:44.080,0:20:50.559

up the average price of rental property

 

0:20:47.600,0:20:52.480

so you don't really you our affordable

 

0:20:50.559,0:20:55.760

rental market

 

0:20:52.480,0:20:58.240

is almost non-existent right so uh

 

0:20:55.760,0:20:58.960

and and you can see don uh uh shaking he

 

0:20:58.240,0:21:02.159

said is

 

0:20:58.960,0:21:03.919

absolutely correct is that you know as a

 

0:21:02.159,0:21:05.600

landlord

 

0:21:03.919,0:21:07.360

if i'm going to be able to charge more

 

0:21:05.600,0:21:08.320

for rent by waiting for a military

 

0:21:07.360,0:21:10.640

tenant

 

0:21:08.320,0:21:11.440

i'm going to do that rather than you

 

0:21:10.640,0:21:13.760

know you've got

 

0:21:11.440,0:21:14.880

three or four local families who

 

0:21:13.760,0:21:17.679

couldn't afford as much

 

0:21:14.880,0:21:18.480

because they don't make as much as the

 

0:21:17.679,0:21:20.960

the single

 

0:21:18.480,0:21:22.720

military guy who's you know gonna come

 

0:21:20.960,0:21:24.799

in and pay me two thousand dollars a

 

0:21:22.720,0:21:27.840

month for a one bedroom apartment

 

0:21:24.799,0:21:28.960

right i mean it really does skew a lot

 

0:21:27.840,0:21:31.840

of things

 

0:21:28.960,0:21:35.520

so um hud's been really good at giving

 

0:21:31.840,0:21:38.320

us some you know there's good programs

 

0:21:35.520,0:21:39.840

but at the same time it doesn't address

 

0:21:38.320,0:21:42.240

the

 

0:21:39.840,0:21:44.000

the more systemic problems of just not

 

0:21:42.240,0:21:46.799

being able to have an affordable

 

0:21:44.000,0:21:48.080

rental market um or affordable housing

 

0:21:46.799,0:21:49.840

and when you talk about affordable

 

0:21:48.080,0:21:52.720

housing

 

0:21:49.840,0:21:54.000

it really isn't very affordable um

 

0:21:52.720,0:21:56.960

you've got to make

 

0:21:54.000,0:21:58.559

you know what is the average income for

 

0:21:56.960,0:22:01.840

a family is what 40

 

0:21:58.559,0:22:03.280

000 and and you can't you know you just

 

0:22:01.840,0:22:05.200

can't afford

 

0:22:03.280,0:22:06.880

a house that you've got to have you know

 

0:22:05.200,0:22:08.480

two or three generations of

 

0:22:06.880,0:22:10.320

of your same family in your same house

 

0:22:08.480,0:22:13.840

to afford rent

 

0:22:10.320,0:22:15.600

right which is is is leading to another

 

0:22:13.840,0:22:17.679

problem that we have

 

0:22:15.600,0:22:18.880

with the emergency rental assistance

 

0:22:17.679,0:22:20.880

program right

 

0:22:18.880,0:22:21.919

it's a fantastic program and it's got a

 

0:22:20.880,0:22:24.159

great intent

 

0:22:21.919,0:22:25.440

right but when you try to apply it

 

0:22:24.159,0:22:28.000

locally

 

0:22:25.440,0:22:30.080

you have the problem of i got three or

 

0:22:28.000,0:22:31.840

four people in my house

 

0:22:30.080,0:22:33.760

receiving pandemic unemployment

 

0:22:31.840,0:22:34.960

insurance i might be the person on the

 

0:22:33.760,0:22:37.440

lease

 

0:22:34.960,0:22:39.840

and i might qualify on my own but the

 

0:22:37.440,0:22:40.480

era program requires that everybody in

 

0:22:39.840,0:22:43.120

the house

 

0:22:40.480,0:22:44.400

your income has to be counted and the

 

0:22:43.120,0:22:47.840

minute you do that

 

0:22:44.400,0:22:49.600

you no longer qualify and so there's

 

0:22:47.840,0:22:50.880

been lots of issues with with that

 

0:22:49.600,0:22:52.880

in that regard and you know just trying

 

0:22:50.880,0:22:55.039

to go back and forth with hud

 

0:22:52.880,0:22:56.240

and treasury to say hey look this is the

 

0:22:55.039,0:22:58.080

real problem here

 

0:22:56.240,0:23:01.360

you know this is a fantastic program

 

0:22:58.080,0:23:02.720

we've got 33 million dollars sitting

 

0:23:01.360,0:23:04.400

because we just can't get it out to

 

0:23:02.720,0:23:04.880

people because they can't qualify under

 

0:23:04.400,0:23:07.039

the

 

0:23:04.880,0:23:08.000

under the guidelines which would work

 

0:23:07.039,0:23:10.400

you know which do

 

0:23:08.000,0:23:12.080

work you know for most of the people in

 

0:23:10.400,0:23:14.880

the states because

 

0:23:12.080,0:23:17.919

let's face it right in the states you're

 

0:23:14.880,0:23:20.640

18 you're out on your own right

 

0:23:17.919,0:23:22.400

in an island community you know just

 

0:23:20.640,0:23:23.520

like where you're from where we're from

 

0:23:22.400,0:23:26.480

here

 

0:23:23.520,0:23:28.480

that's not the situation right you know

 

0:23:26.480,0:23:29.120

you stay with your parents until you're

 

0:23:28.480,0:23:33.120

married

 

0:23:29.120,0:23:35.360

right you know it's just the way it is

 

0:23:33.120,0:23:37.120

right you and and then of course because

 

0:23:35.360,0:23:38.559

of our rental market is such that you

 

0:23:37.120,0:23:41.600

can't afford it

 

0:23:38.559,0:23:43.840

people cannot afford to move out

 

0:23:41.600,0:23:44.799

right you've got all this you know

 

0:23:43.840,0:23:46.960

you've got

 

0:23:44.799,0:23:48.880

lower paying jobs you've got you know a

 

0:23:46.960,0:23:50.240

whole bunch of different things

 

0:23:48.880,0:23:51.919

that factor into the fact that you

 

0:23:50.240,0:23:53.600

cannot afford to live anywhere other

 

0:23:51.919,0:23:55.520

than your family home

 

0:23:53.600,0:23:58.000

right right right and so you're

 

0:23:55.520,0:24:00.240

aggregating all that income

 

0:23:58.000,0:24:02.320

doesn't help doesn't help but we do know

 

0:24:00.240,0:24:03.360

that pandemic unemployment's ending in

 

0:24:02.320,0:24:05.120

september

 

0:24:03.360,0:24:06.720

and we're kind of bracing for that what

 

0:24:05.120,0:24:10.480

are we going to do

 

0:24:06.720,0:24:12.000

um to help these people because it's

 

0:24:10.480,0:24:14.240

i think that's when we're going to see a

 

0:24:12.000,0:24:16.159

huge flood of of that

 

0:24:14.240,0:24:17.760

era money go out because they're not

 

0:24:16.159,0:24:19.440

going to be able to if they're not if

 

0:24:17.760,0:24:21.600

they can't get

 

0:24:19.440,0:24:23.360

re-employed they're going to all of a

 

0:24:21.600,0:24:26.480

sudden become

 

0:24:23.360,0:24:29.279

qualified overnight how is the

 

0:24:26.480,0:24:29.600

um not to not to distract too much from

 

0:24:29.279,0:24:31.440

from

 

0:24:29.600,0:24:32.640

guam state clearinghouse but in terms of

 

0:24:31.440,0:24:35.919

the economy

 

0:24:32.640,0:24:38.159

and coved uh how is that how has that

 

0:24:35.919,0:24:41.120

been affected guam's economy

 

0:24:38.159,0:24:42.559

and workforce workforce situation well

 

0:24:41.120,0:24:47.039

um

 

0:24:42.559,0:24:50.080

because a very very large portion of our

 

0:24:47.039,0:24:51.679

economy is tourism-based so the hotels

 

0:24:50.080,0:24:54.240

have had to shut down

 

0:24:51.679,0:24:55.120

unless they've become quarantined

 

0:24:54.240,0:24:57.520

facilities

 

0:24:55.120,0:24:59.360

right for either the local government or

 

0:24:57.520,0:25:01.760

the military because the military

 

0:24:59.360,0:25:03.360

also did quarantine right so you've got

 

0:25:01.760,0:25:05.360

um

 

0:25:03.360,0:25:07.440

those hotels but even then the the

 

0:25:05.360,0:25:10.000

staffing requirements for that is

 

0:25:07.440,0:25:11.520

pretty low because of the it's just it's

 

0:25:10.000,0:25:13.600

a quarantine facility so

 

0:25:11.520,0:25:15.039

you don't necessarily have you don't

 

0:25:13.600,0:25:16.480

have the banquet staff you don't have

 

0:25:15.039,0:25:18.080

all of those other things

 

0:25:16.480,0:25:19.679

that you would normally have so there's

 

0:25:18.080,0:25:21.520

a large segment of the population still

 

0:25:19.679,0:25:23.919

not working

 

0:25:21.520,0:25:25.200

and so what they're doing now is we're

 

0:25:23.919,0:25:28.559

shifting

 

0:25:25.200,0:25:29.520

and we have a lot of uh retraining

 

0:25:28.559,0:25:31.200

grants

 

0:25:29.520,0:25:32.720

that are happening right department of

 

0:25:31.200,0:25:34.320

labor um

 

0:25:32.720,0:25:36.159

has got a whole bunch of retraining

 

0:25:34.320,0:25:38.320

grants we're doing boot camps

 

0:25:36.159,0:25:39.360

so that people can learn a new skill a

 

0:25:38.320,0:25:42.240

new trade

 

0:25:39.360,0:25:44.080

that's more what we've seen pandemic

 

0:25:42.240,0:25:45.120

resistant right you need construction

 

0:25:44.080,0:25:47.200

workers

 

0:25:45.120,0:25:48.400

you need tech people you need truck

 

0:25:47.200,0:25:51.279

drivers

 

0:25:48.400,0:25:52.480

you need you need these types of jobs uh

 

0:25:51.279,0:25:54.559

where there's a real shortage of

 

0:25:52.480,0:25:57.200

manpower

 

0:25:54.559,0:25:58.480

and um so that people from the tourism

 

0:25:57.200,0:26:00.240

industry are getting trained they're

 

0:25:58.480,0:26:02.400

going and they're taking these classes

 

0:26:00.240,0:26:03.600

and they're getting a new skill they're

 

0:26:02.400,0:26:04.720

doing things that they probably didn't

 

0:26:03.600,0:26:06.799

think that they were going to do

 

0:26:04.720,0:26:08.640

and it's opened a lot of people's uh

 

0:26:06.799,0:26:10.960

minds to what to do

 

0:26:08.640,0:26:11.679

to make sure that they are in the next

 

0:26:10.960,0:26:13.520

pandemic

 

0:26:11.679,0:26:15.679

you know hope god willing we don't have

 

0:26:13.520,0:26:17.600

another one but you know you get a job

 

0:26:15.679,0:26:17.919

that's pandemic resistant in terms of

 

0:26:17.600,0:26:20.080

our

 

0:26:17.919,0:26:22.159

you know the pandemic unemployment

 

0:26:20.080,0:26:24.240

insurance

 

0:26:22.159,0:26:25.440

has helped stabilize the economy it

 

0:26:24.240,0:26:29.520

really has

 

0:26:25.440,0:26:31.200

um the income tax the w1s that we would

 

0:26:29.520,0:26:32.799

not have received

 

0:26:31.200,0:26:34.400

have people just been completely laid

 

0:26:32.799,0:26:37.039

off um

 

0:26:34.400,0:26:39.679

is offset by the fact that you you can't

 

0:26:37.039,0:26:42.720

take w1s from the pandemic unemployment

 

0:26:39.679,0:26:43.440

right it's like 10 um as they would be

 

0:26:42.720,0:26:45.520

paid over

 

0:26:43.440,0:26:47.919

uh so that the people receiving an

 

0:26:45.520,0:26:51.440

unemployment are still filing taxes

 

0:26:47.919,0:26:54.000

right so that tax base is is still there

 

0:26:51.440,0:26:55.520

it's been able to offset um some of or

 

0:26:54.000,0:26:56.400

mitigate some of the losses that we

 

0:26:55.520,0:26:57.919

would have had

 

0:26:56.400,0:26:59.679

it hasn't offset it completely but it

 

0:26:57.919,0:27:02.559

has mitigated it

 

0:26:59.679,0:27:04.880

um and then just by the nature of our

 

0:27:02.559,0:27:06.320

the fragility of our island healthcare

 

0:27:04.880,0:27:08.640

we've had to close on a lot of other

 

0:27:06.320,0:27:11.919

things and keep them closed right

 

0:27:08.640,0:27:11.919

that's a limit um

 

0:27:12.080,0:27:16.320

occupancy and restaurants and the types

 

0:27:14.799,0:27:19.039

of businesses that can open

 

0:27:16.320,0:27:20.000

and retail and and all those occupancy

 

0:27:19.039,0:27:22.880

limits

 

0:27:20.000,0:27:24.480

necessary to keep the pandemic the the

 

0:27:22.880,0:27:27.360

health care situation

 

0:27:24.480,0:27:28.480

at a good level um have caused you know

 

0:27:27.360,0:27:32.720

people to become more

 

0:27:28.480,0:27:35.120

inventive about how they do business

 

0:27:32.720,0:27:36.799

restaurants are doing takeout and that's

 

0:27:35.120,0:27:38.799

becoming a

 

0:27:36.799,0:27:39.919

a huge part of their their new model

 

0:27:38.799,0:27:41.919

right

 

0:27:39.919,0:27:43.039

how they're gonna go forward the indoor

 

0:27:41.919,0:27:45.440

and outdoor dining

 

0:27:43.039,0:27:46.799

um as an option for people who didn't

 

0:27:45.440,0:27:48.720

have outdoor dining before

 

0:27:46.799,0:27:50.000

become a you know the way that they can

 

0:27:48.720,0:27:53.600

stay open

 

0:27:50.000,0:27:55.440

is to now have outdoor dining

 

0:27:53.600,0:27:57.360

so let's change the economy consider

 

0:27:55.440,0:27:58.559

we're very resilient islanders have to

 

0:27:57.360,0:28:01.200

be resilient right you get

 

0:27:58.559,0:28:03.520

all kinds of things from typhoons to

 

0:28:01.200,0:28:05.600

natural disasters to everything so

 

0:28:03.520,0:28:06.799

you've got to figure out a way to come

 

0:28:05.600,0:28:10.080

back and come back

 

0:28:06.799,0:28:11.679

better um and so

 

0:28:10.080,0:28:13.360

very very proud of our people for being

 

0:28:11.679,0:28:14.159

able to do that is just adapt and

 

0:28:13.360,0:28:16.240

overcome

 

0:28:14.159,0:28:18.000

and come back stronger and and and

 

0:28:16.240,0:28:20.159

they've been doing it and then you know

 

0:28:18.000,0:28:21.440

an understanding that it's for

 

0:28:20.159,0:28:24.960

everybody's benefit

 

0:28:21.440,0:28:27.440

right to just come back better um

 

0:28:24.960,0:28:28.559

and there's a small group of people who

 

0:28:27.440,0:28:30.640

you know are

 

0:28:28.559,0:28:31.840

very vocal in their complaints about the

 

0:28:30.640,0:28:33.919

regulations and but

 

0:28:31.840,0:28:36.080

for the most part most people understand

 

0:28:33.919,0:28:38.960

it most people want the regulations

 

0:28:36.080,0:28:39.919

until we're at a point where we're safe

 

0:28:38.960,0:28:42.159

um

 

0:28:39.919,0:28:43.120

from a healthcare perspective because

 

0:28:42.159,0:28:47.520

you know

 

0:28:43.120,0:28:49.039

139 people died from covid and

 

0:28:47.520,0:28:50.880

if you ask any one of those people's

 

0:28:49.039,0:28:52.399

families all the regulations are

 

0:28:50.880,0:28:54.000

necessary

 

0:28:52.399,0:28:56.320

all the regulations are necessary you

 

0:28:54.000,0:28:58.799

know everything else is secondary

 

0:28:56.320,0:29:00.399

the economy will get better we'll we'll

 

0:28:58.799,0:29:01.600

spend more money we'll make more money

 

0:29:00.399,0:29:03.120

you can always make more money

 

0:29:01.600,0:29:05.279

but you can't ever bring people back

 

0:29:03.120,0:29:09.039

right so doing things the right way

 

0:29:05.279,0:29:09.360

the economic recovery um will happen and

 

0:29:09.039,0:29:11.679

it's

 

0:29:09.360,0:29:14.240

being planned methodically so that it's

 

0:29:11.679,0:29:16.799

you know it's resistant and we make

 

0:29:14.240,0:29:18.080

in investments into the future so that

 

0:29:16.799,0:29:21.440

when things happen

 

0:29:18.080,0:29:24.080

it we minimize impact and oia has been

 

0:29:21.440,0:29:27.200

great it's been a great partner in that

 

0:29:24.080,0:29:28.799

making sure that we do things to address

 

0:29:27.200,0:29:30.799

economic recovery as well

 

0:29:28.799,0:29:32.880

think about things not just for today

 

0:29:30.799,0:29:35.120

but what are you going to do

 

0:29:32.880,0:29:36.720

so that your economy is better going

 

0:29:35.120,0:29:38.640

forward and oia has been a great partner

 

0:29:36.720,0:29:41.760

with that

 

0:29:38.640,0:29:44.320

congratulations to guam for um

 

0:29:41.760,0:29:46.960

you know vaccination efforts all the

 

0:29:44.320,0:29:50.159

insular areas and and guam has been

 

0:29:46.960,0:29:52.320

a leading uh leading in that area of uh

 

0:29:50.159,0:29:53.279

getting the numbers of people vaccinated

 

0:29:52.320,0:29:55.600

uh

 

0:29:53.279,0:29:56.320

getting those numbers so congratulations

 

0:29:55.600,0:29:58.480

to guam

 

0:29:56.320,0:30:00.080

and your resiliency we're speaking with

 

0:29:58.480,0:30:01.679

ms stephanie flores

 

0:30:00.080,0:30:05.440

administrator for the guam state

 

0:30:01.679,0:30:07.440

clearinghouse on the island of guam

 

0:30:05.440,0:30:09.919

stephanie you talked a little bit about

 

0:30:07.440,0:30:10.320

uh training as we close perhaps you

 

0:30:09.919,0:30:12.880

could

 

0:30:10.320,0:30:14.399

tell us a little bit more of some of the

 

0:30:12.880,0:30:16.240

programs that have worked

 

0:30:14.399,0:30:18.880

uh and where maybe some of the needs

 

0:30:16.240,0:30:20.559

still might remain

 

0:30:18.880,0:30:22.399

well some of the things that that have

 

0:30:20.559,0:30:25.200

worked really in terms of training

 

0:30:22.399,0:30:26.640

is any kind of training we can get to

 

0:30:25.200,0:30:30.480

improve efficiency

 

0:30:26.640,0:30:33.200

uh technical training um for example

 

0:30:30.480,0:30:34.000

when we get training for for grants

 

0:30:33.200,0:30:37.679

management

 

0:30:34.000,0:30:39.600

right just a lot of program people

 

0:30:37.679,0:30:41.679

forget the basics right you've been

 

0:30:39.600,0:30:43.360

doing the program for so long

 

0:30:41.679,0:30:45.200

you forget to go back to the basics and

 

0:30:43.360,0:30:46.320

say okay this is how i'm really supposed

 

0:30:45.200,0:30:48.240

to do things

 

0:30:46.320,0:30:50.960

my reports really have to be on time

 

0:30:48.240,0:30:52.880

this is what has to be in my report

 

0:30:50.960,0:30:54.640

it prevents a lot of back and forth with

 

0:30:52.880,0:30:56.559

a grantor right

 

0:30:54.640,0:30:57.679

when you start out at the beginning

 

0:30:56.559,0:30:59.039

knowing exactly

 

0:30:57.679,0:31:01.279

you know you speak the same language

 

0:30:59.039,0:31:04.080

that your grantor speaks right

 

0:31:01.279,0:31:04.880

you um make sure that you answer their

 

0:31:04.080,0:31:06.720

questions

 

0:31:04.880,0:31:08.240

not just fill out a report for the

 

0:31:06.720,0:31:10.320

purposes of filling out the report

 

0:31:08.240,0:31:11.600

check the box i did the report no but

 

0:31:10.320,0:31:13.200

did you give them the information that

 

0:31:11.600,0:31:14.080

they really needed to evaluate your

 

0:31:13.200,0:31:16.320

program

 

0:31:14.080,0:31:17.120

so grants management training has been

 

0:31:16.320,0:31:18.799

huge

 

0:31:17.120,0:31:20.559

i mean real grants management training

 

0:31:18.799,0:31:23.519

that's that's been huge

 

0:31:20.559,0:31:24.720

um another thing that that will will

 

0:31:23.519,0:31:26.399

help in the future is

 

0:31:24.720,0:31:29.279

is uh recurrent training for our

 

0:31:26.399,0:31:32.399

accounting staff our budgeting staff

 

0:31:29.279,0:31:33.919

um just to keep them up to date and make

 

0:31:32.399,0:31:35.919

sure that you know

 

0:31:33.919,0:31:37.360

changes to the yellow book are followed

 

0:31:35.919,0:31:39.840

and everybody

 

0:31:37.360,0:31:40.480

understands you know all the internal

 

0:31:39.840,0:31:43.200

control

 

0:31:40.480,0:31:44.559

mechanisms are extremely important um

 

0:31:43.200,0:31:46.559

that's something that's very very

 

0:31:44.559,0:31:48.320

important for this administration

 

0:31:46.559,0:31:49.840

and we know that when we have better

 

0:31:48.320,0:31:52.320

internal controls

 

0:31:49.840,0:31:55.200

there's less waste and you actually

 

0:31:52.320,0:31:56.640

return less money

 

0:31:55.200,0:31:57.840

when you when you're monitoring all

 

0:31:56.640,0:31:59.279

along the way and you're making sure

 

0:31:57.840,0:32:00.559

that they're spending so that's

 

0:31:59.279,0:32:02.399

you know those are the types of things

 

0:32:00.559,0:32:04.080

strengthening our professional staff

 

0:32:02.399,0:32:05.840

in that regard giving them the training

 

0:32:04.080,0:32:07.840

that they need so that our

 

0:32:05.840,0:32:08.559

accountability our transparency and our

 

0:32:07.840,0:32:10.559

efficiency

 

0:32:08.559,0:32:11.919

improves go through the roof that's what

 

0:32:10.559,0:32:14.640

makes our government better

 

0:32:11.919,0:32:15.440

we get are able to deliver services more

 

0:32:14.640,0:32:17.679

timely

 

0:32:15.440,0:32:19.360

and we're able to deliver services in

 

0:32:17.679,0:32:19.919

the way that the people will expect so

 

0:32:19.360,0:32:22.880

that we can

 

0:32:19.919,0:32:24.399

increase the expectations of our general

 

0:32:22.880,0:32:27.600

public

 

0:32:24.399,0:32:29.679

they will become more used to

 

0:32:27.600,0:32:32.480

expecting more from the government right

 

0:32:29.679,0:32:34.080

they expect a certain level of service

 

0:32:32.480,0:32:35.440

rather than this you know it's very

 

0:32:34.080,0:32:36.720

common to say oh that's the government

 

0:32:35.440,0:32:38.080

you're just gonna have to wait and

 

0:32:36.720,0:32:39.600

you're just gonna have to

 

0:32:38.080,0:32:41.519

accept the fact that you're gonna get

 

0:32:39.600,0:32:43.840

bad service from the government

 

0:32:41.519,0:32:45.760

um we're trying to change that

 

0:32:43.840,0:32:48.880

completely change that mindset

 

0:32:45.760,0:32:49.360

uh and we start with the staff you know

 

0:32:48.880,0:32:51.200

our

 

0:32:49.360,0:32:53.200

everyday employees changing the mindset

 

0:32:51.200,0:32:56.080

of that's not acceptable

 

0:32:53.200,0:32:57.840

bad service is not acceptable you got to

 

0:32:56.080,0:32:59.600

do your job you got to do it right

 

0:32:57.840,0:33:01.440

and you got to be happy about doing it

 

0:32:59.600,0:33:03.440

right and so it also

 

0:33:01.440,0:33:05.360

reflects on us too what are we doing to

 

0:33:03.440,0:33:06.799

make sure that our staff is equipped

 

0:33:05.360,0:33:08.559

they've got the right kind of tools that

 

0:33:06.799,0:33:09.679

they need to do their job effectively

 

0:33:08.559,0:33:11.200

because sometimes they're not happy

 

0:33:09.679,0:33:12.559

because we can't we're not giving them

 

0:33:11.200,0:33:13.600

the training that they need

 

0:33:12.559,0:33:15.600

we're not giving them the right

 

0:33:13.600,0:33:17.200

equipment how can i expect somebody to

 

0:33:15.600,0:33:19.440

do an efficient job when their computer

 

0:33:17.200,0:33:22.080

is 12 years old

 

0:33:19.440,0:33:22.960

right it just doesn't make sense right

 

0:33:22.080,0:33:24.559

you know

 

0:33:22.960,0:33:26.080

the if you talk to the professional

 

0:33:24.559,0:33:27.600

staff they will tell you

 

0:33:26.080,0:33:29.440

i need an upgrade in financial

 

0:33:27.600,0:33:30.480

management systems i need an upgrade in

 

0:33:29.440,0:33:32.880

my equipment

 

0:33:30.480,0:33:35.679

you know it makes no sense for me when i

 

0:33:32.880,0:33:38.559

can do a better job on my cell phone

 

0:33:35.679,0:33:40.240

than i can at my office computer right

 

0:33:38.559,0:33:43.600

that doesn't make sense

 

0:33:40.240,0:33:44.480

right and um those are the types of

 

0:33:43.600,0:33:45.440

things that the governor and tech

 

0:33:44.480,0:33:47.519

governor really look at

 

0:33:45.440,0:33:50.000

they really really sit there and they

 

0:33:47.519,0:33:51.600

really say how can we make this better

 

0:33:50.000,0:33:52.799

what can we do what kind of trainings

 

0:33:51.600,0:33:53.279

out there can you please go find the

 

0:33:52.799,0:33:55.039

training

 

0:33:53.279,0:33:56.640

can you please go find the money to make

 

0:33:55.039,0:33:58.799

sure that these people can do it

 

0:33:56.640,0:34:00.960

and sometimes it's just a question of

 

0:33:58.799,0:34:04.000

okay when you write your grant proposal

 

0:34:00.960,0:34:05.679

can you put in some money for training

 

0:34:04.000,0:34:07.200

the grantor will approve it if you put

 

0:34:05.679,0:34:08.079

it in there and you say this is why i

 

0:34:07.200,0:34:09.280

need it

 

0:34:08.079,0:34:11.440

and this is how it's going to make your

 

0:34:09.280,0:34:12.399

program better if i can continue to

 

0:34:11.440,0:34:14.879

train my people

 

0:34:12.399,0:34:17.119

i can be more effective at this program

 

0:34:14.879,0:34:19.919

and we can achieve the program goal

 

0:34:17.119,0:34:20.560

right grantors will agree to that i mean

 

0:34:19.919,0:34:22.320

they really

 

0:34:20.560,0:34:23.440

that's what i found is if you talk to

 

0:34:22.320,0:34:24.960

your grantor you're open with your

 

0:34:23.440,0:34:26.960

grandkids they will help you richer

 

0:34:24.960,0:34:28.879

it will help you write your submission

 

0:34:26.960,0:34:29.760

so that you you both achieve the goals

 

0:34:28.879,0:34:31.520

so that

 

0:34:29.760,0:34:33.280

we're both on the same page and we all

 

0:34:31.520,0:34:34.480

have the same goal we all want this

 

0:34:33.280,0:34:35.919

program to work

 

0:34:34.480,0:34:37.599

so how can i make sure from the

 

0:34:35.919,0:34:42.000

beginning that it's going to happen

 

0:34:37.599,0:34:43.919

right that's where we're at

 

0:34:42.000,0:34:46.079

thank you very much for your time it's

 

0:34:43.919,0:34:46.480

very good to know that you are working

 

0:34:46.079,0:34:48.800

that

 

0:34:46.480,0:34:49.520

are field rep dongcho is also working

 

0:34:48.800,0:34:51.599

closely

 

0:34:49.520,0:34:53.359

with your office and that there are good

 

0:34:51.599,0:34:56.159

relations on the ground there

 

0:34:53.359,0:34:57.680

on the beautiful island of guam uh any

 

0:34:56.159,0:34:58.560

any other final words you'd like to

 

0:34:57.680,0:35:02.000

share before we

 

0:34:58.560,0:35:04.400

before we go um you know just thank

 

0:35:02.000,0:35:06.240

you to oia for for the support you give

 

0:35:04.400,0:35:06.960

us and and really it does make you mean

 

0:35:06.240,0:35:08.400

it might not

 

0:35:06.960,0:35:10.320

look like it but it really does it makes

 

0:35:08.400,0:35:11.760

a huge difference um

 

0:35:10.320,0:35:14.800

a lot of people don't understand what

 

0:35:11.760,0:35:16.000

you do but i will tell you that when you

 

0:35:14.800,0:35:19.280

don't do it we feel

 

0:35:16.000,0:35:21.200

it okay that and

 

0:35:19.280,0:35:22.880

that's the best way i can i can describe

 

0:35:21.200,0:35:24.160

it is that nobody really understands

 

0:35:22.880,0:35:26.240

what oia does

 

0:35:24.160,0:35:27.680

but when you aren't doing it everybody

 

0:35:26.240,0:35:30.400

feels it so

 

0:35:27.680,0:35:31.520

um thank you very much for for your time

 

0:35:30.400,0:35:33.359

today also and

 

0:35:31.520,0:35:34.800

and and for helping us you know improve

 

0:35:33.359,0:35:38.000

our islands and our governments

 

0:35:34.800,0:35:45.839

in the best way we possibly can

 

0:35:38.000,0:35:45.839

thank you

 

0:36:09.200,0:36:11.280

you

 

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