Digital Mental Health Musings

Australia's new Digital Mental Health Standards will help deliver safer and more effective care - here's what it means for health professionals

May 30, 2023 eMHPrac Season 3 Episode 2
Australia's new Digital Mental Health Standards will help deliver safer and more effective care - here's what it means for health professionals
Digital Mental Health Musings
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Digital Mental Health Musings
Australia's new Digital Mental Health Standards will help deliver safer and more effective care - here's what it means for health professionals
May 30, 2023 Season 3 Episode 2
eMHPrac

The rapid rise of digital mental health programs and services has brought with it much promise to the concept of mental health treatment – particularly the promise of leveling mental healthcare disparity with the potential for faster care and more equitable access.

As a health professional who recommends and integrates these services into care, how can you be sure that access to high-quality and safe healthcare is prioritised? That digital services and apps keep pace with new evidence and advances in mental health care as well as health practitioners can, and that patient data is handled safely and ethically?

In this episode, we take a deeper look at how Australia is leading the way in setting a standard for digital mental health safety and quality and what that means for health professionals and the future of digital mental healthcare. 

Dr Tania McMahon speaks to Christopher Boyd-Skinner, Manager of Digital Mental Health at the Australian Commission on Safety and Quality in Health Care about the impact of privacy breaches in digital mental health, how the standards were developed to protect consumers against them, and what assurances health professionals should expect from digital mental health services.

We also chat to Rachel Green, CEO at SANE Australia. As the first organisation to go through the Standard’s national accreditation program, Rachel talks about the conversations the organisation had around consent and transparency and the new practices SANE has developed and implemented to meet the Standard of Care.

And, we hear from Dr Anita Moss, GP obstetrician in rural Victoria and a Peer Ambassador for SANE who talks about the value of the Standards in practice. 

Check out some of the resources we discussed in this episode:
Digital Mental Health Safety and Quality Standards: https://www.safetyandquality.gov.au/standards/national-safety-and-quality-digital-mental-health-standards
SANE Australia: https://www.sane.org/
Mozilla Foundation - Privacy Not Included: https://foundation.mozilla.org/en/privacynotincluded/

Show Notes

The rapid rise of digital mental health programs and services has brought with it much promise to the concept of mental health treatment – particularly the promise of leveling mental healthcare disparity with the potential for faster care and more equitable access.

As a health professional who recommends and integrates these services into care, how can you be sure that access to high-quality and safe healthcare is prioritised? That digital services and apps keep pace with new evidence and advances in mental health care as well as health practitioners can, and that patient data is handled safely and ethically?

In this episode, we take a deeper look at how Australia is leading the way in setting a standard for digital mental health safety and quality and what that means for health professionals and the future of digital mental healthcare. 

Dr Tania McMahon speaks to Christopher Boyd-Skinner, Manager of Digital Mental Health at the Australian Commission on Safety and Quality in Health Care about the impact of privacy breaches in digital mental health, how the standards were developed to protect consumers against them, and what assurances health professionals should expect from digital mental health services.

We also chat to Rachel Green, CEO at SANE Australia. As the first organisation to go through the Standard’s national accreditation program, Rachel talks about the conversations the organisation had around consent and transparency and the new practices SANE has developed and implemented to meet the Standard of Care.

And, we hear from Dr Anita Moss, GP obstetrician in rural Victoria and a Peer Ambassador for SANE who talks about the value of the Standards in practice. 

Check out some of the resources we discussed in this episode:
Digital Mental Health Safety and Quality Standards: https://www.safetyandquality.gov.au/standards/national-safety-and-quality-digital-mental-health-standards
SANE Australia: https://www.sane.org/
Mozilla Foundation - Privacy Not Included: https://foundation.mozilla.org/en/privacynotincluded/