The 4 Mindset Shifts Every Shop Owner Needs | Ep. #130

Body Bangin'

Body Bangin'
The 4 Mindset Shifts Every Shop Owner Needs | Ep. #130
Oct 09, 2025 Season 2 Episode 9
Micki Woods

This week, we're doing something different. We’ve pulled together 4 of the most powerful, no-BS moments from past Body Bangin’ episodes,  the kind of insights that shift how you think, lead, and grow.

Here’s what’s inside:

#45 — Changing the Way We Communicate is Key (with Kristen Felder)
→ Why relationship-based communication matters more than transactions. Kristen breaks down how knowing your customers as people, not just “the Camry,” transforms trust and service.

#58 — Use the Appraisal Clause to Get Paid (with Billy Walkowiak)
→ Shops often fight the wrong battles. Billy lays out the legal mechanics of first- vs third-party claims and why understanding what insurers actually owe is a game-changer.

#104 — The Keys to Success (with Louie Sharp)
→ Louie brings the 🔥. “Shop owners are too damn lazy.” No sugarcoating — just hard truths on excuses, leadership, and marketing mindset.

#47 — What are the Gaps in Your Leadership (with Bruce Schronce)
→ “Even Tom Brady has a coach.” Bruce introduces his Five Bridges model and explains why growth demands investing in yourself first.

Whether you’re a shop owner, estimator, or marketer, these moments cut through the noise.

🔔 Don’t miss an episode—subscribe now for more real talk on marketing and leadership that helps your shop grow.

👇 RESOURCES & LINKS:

🎧 Listen on Apple Podcasts:  https://podcasts.apple.com/us/podcast...

🎧 Listen on Spotify: https://open.spotify.com/show/491aIUW...

📧 Work with me: collisioncentermarketing.com

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Episode Artwork The 4 Mindset Shifts Every Shop Owner Needs | Ep. #130 31:50 Episode Artwork 3 Marketing Strategies for Collision Shops | Ep. #129 21:08 Episode Artwork The Collision Repair Step Too Many Shops Skip | Ep. 128 35:02 Episode Artwork The Truth About Collision Certifications | Ep. #127 1:05:28 Episode Artwork Don’t Sell Your Shop Without Hearing This First | Ep. #126 49:09 Episode Artwork The Truth About Accountability in Collision Repair | Ep #125 1:30:24 Episode Artwork Mental Health in Collision Repair | Ep #124 45:17 Episode Artwork How Two Shop Owners Changed Collision Repair | Ep #123 54:26 Episode Artwork 4 Day Work Week at Auto Body Shops | Ep #122 33:15 Episode Artwork Ep #121: Things Need to Change with Michael Giarrizzo 55:05 Episode Artwork Ep #120: SE Collision Conference Insider with WMABA and CCA 37:29 Episode Artwork Ep #119: RTA - The Process & The Shop's Role with Steve Krieps at the SE Collision Conference 33:52 Episode Artwork Ep #118: Take Advantage of the Slow Times with Kevin Lombard & Dave Caron at the SE Collision Conference 37:23 Episode Artwork Ep #117: It's Time to Level Up! with Blake Farley at the SE Collision Conference 30:48 Episode Artwork Ep #116: Recruiting & Retaining Technicians with Jay Goninen at the SE Collision Conference 28:54 Episode Artwork Ep #115: Stop Your Shop's Leaky Profit with Taylor Moss at the SE Collision Conference 21:40 Episode Artwork Ep #114: Build Your Business with Enjoyment with Bruce Schronce at the SE Collision Conference 21:21 Episode Artwork Ep #113: Create a Bulletproof Repair Plan with Danny & Kyle at the SE Collision Conference 27:45 Episode Artwork Ep #112: ADAS - To Calibrate or Not to Calibrate with Greg Peeters at the SE Collision Conference 22:48 Episode Artwork Ep #111: Building Value in Your Business with Matt DiFrancesco at the SE Collision Conference 18:41 Episode Artwork Ep #110: Future-Proof Your Shop with Mike Anderson at the SE Collision Conference 30:59 Episode Artwork Ep #109: Taking the Gloves Off with Clay Hoberecht 59:50 Episode Artwork Ep #108: SE Collision Conference is Comin'! with Jordan Hendler & Josh Kent 23:03 Episode Artwork Ep #107: Hidden Gems to Grow Your Business with Rick Selover 46:01 Episode Artwork Ep #106: NE Collision Conference Highlights with Ken Miller 40:24