Body Bangin'
What Auto Insurance Companies Don't Want You to Know | Ep. #138
Feb 24, 2026
Season 2
Episode 17
Micki Woods
In this special "Best Of" episode of Body Bangin’, we are pulling back the curtain on the games insurance companies play and how you can stop losing money to them.
The insurance company is in the business of making money, not fixing cars. It puts them in a very different place in the process than it puts you and me. They have policies in place to mitigate their loss as much as possible , but at the end of the day, the liability for the repair falls completely on the shop.
This episode is your blueprint for taking your power back, getting paid for the work you do, and protecting your shop from massive liability gaps.
What You’ll Learn in This Episode:
🛡️ Stop Being Defensive: The second emotions get involved, you stop thinking with the rational brain. We discuss how to keep the peace while holding your ground against estimators.
💵 The Show & Tell Strategy: Walt Silmon shares his exact tactic for proving his labor charges. Hint: Leaving the vehicle dirty and showing the customer CCC P-Pages makes it nearly impossible for an adjuster to lie.
⚖️ You Owe the Customer, Not the Insurer: Barrett Smith explains why giving the insurance company too much credibility is a mistake, and why your sole responsibility is to the vehicle owner.
🏢 The $600k Insurance Gap: Alex Whittit reveals why rising building values have left most shops dangerously underinsured , and how to avoid the "co-insurance penalty" if you have a total loss.
Meet Our Guests
Micki Woods: Sharing inside tips from conversations with insurance adjusters.
Ep #14: Part 1 of 2 - Inside Tips from Insurance Companies with Micki Woods
https://www.youtube.com/watch?v=jN1oa5oZlT0
Walt Silmon: Expert on getting insurance to actually pay the invoice.
Ep #52: Getting Insurance to Pay with Walt Silmon
https://www.youtube.com/watch?v=l31J-SfhCf4
Barrett Smith: Industry veteran and consultant helping shops take back their power.
Ep #53: Don't Give Away Your Power to Insurance Companies with Barrett Smith
https://www.youtube.com/watch?v=Fs2CEH9Elpg
Alex Whittit: Intrepid Direct insurance expert specializing in collision shop coverage.
Ep #41: Common Gaps in Your Garage Insurance with Alex Whittit
https://www.youtube.com/watch?v=bMejNRgVjBo
🔔 Subscribe for more episodes that help shops grow for real.
Support the show
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
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https://www.facebook.com/groups/989546031854134