In this episode of Body Bangin’, I sat down with Sean Preston (Managing Attorney at Coverall Law) and shop owner Brian Bernard (Total Care Accident Repair) to discuss how to bulletproof your collision center against liability and insurance bullying.

It is a highly regulated industry, and most shop owners don’t know what they don’t know until they get served a lawsuit. In this conversation, we break down why your current authorization forms are likely leaving you exposed, why insurers are suing shops (and how to stop them), and the exact strategy Brian is using to ensure he gets paid for every procedure he performs.

This episode is a masterclass on moving from "reactive" to "proactive" so you can sleep at night knowing your house is in order.

What You’ll Learn in This Episode:

🛡️ The "Forever Forms" Revolution: Sean explains how he condensed 9 complex legal documents into a single, bulletproof intake form that evolves with the law, protecting you, getting you paid, and keeping you compliant with one signature.

⚖️ Unlimited Liability: Why every dollar that passes through your shop represents "unlimited liability," and why you have the responsibility to own the terms and conditions of that transaction .

💵 The "Super Bill" Secret: The three things you must provide to ensure your customer gets fully reimbursed: A paid-in-full invoice, the latest OEM research, and evidence (photos) that the work was required and performed .

🚫 Stopping Insurance Lawsuits: Brian shares how shifting his legal strategy gave him better standing against insurers who try to flex their muscles, and why "recommended" procedures are actually "minimum standards" for liability .

🛑 Getting Paid in Full: How to stop accepting short pays and start using legal leverage to ensure the shop gets paid what it is owed without painting yourself into a corner .

Meet Our Guests

Sean Preston is the Managing Attorney at Coverall Law. He specializes in creating "Forever Forms" that keep collision centers protected, paid, and compliant. Brian Bernard is the owner of Total Care Accident Repair, a shop owner who has successfully implemented these legal strategies to protect his business and customers.

🔗 Connect with them:

Sean Preston - Coverall Law 
📧 Email: spreston@coveralllaw.com 
📞 Phone: (508) 635-5329 
📅 Book a meeting with Sean: https://outlook.office.com/book/TalkwithaLawyer1@coveralllaw.com/?ismsaljsauthenabled 
🌐 Website: https://www.coveralllaw.com/ 
🔗 LinkedIn: https://www.linkedin.com/in/sean-preston-ab81697a/

Brian Bernard - Total Care Accident Repair 
🌐 Website: https://www.tcaccidentrepair.com/ 
🔗 LinkedIn: https://www.linkedin.com/in/brian-bernard-56a0bb1/

👇 Listen to Body Bangin’

🔔 Subscribe for more episodes that help shops grow for real.

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134