I am talking with Michael Giarrizzo, CEO/President of DCR Systems, about embracing the change of our industry. As our vehicles become more complex things NEED TO CHANGE!
Vehicles today are safety machines on wheels so what is your shop doing to make sure you are keeping those vehicles that come to you after a collision are being restored so they operate exactly like they would if they never would have gotten into an accident.
We need to start taking on the responsibility of this to create a sustainable future in our industry!
No more are the days of just checking fit and finish!
Michael challenges shops to:
1 – establish your why
2 – create processes that are non-negotiable (consistency)
3 – have extensive documentation (documentation before, during and after the repair including manufacturer repair procedures, videos, photos, notes, etc.)
4 – create quality control check points throughout your shop (ask your team where those QC checks should be. Utilize your team to make your business better.)
If you want to ask any questions of Michael or inquire about becoming one of his licensed shops you can email him directly at:
mgiarrizzo@dcrsystems.net
Links to Michael’s past Body Bangin’ interview -
Episode #30 – Becoming a Lean, Mean, Auto Body Repair Machine:
Apple Podcasts: https://podcasts.apple.com/us/podcast/ep-30-becoming-a-lean-mean-auto-body-repair-machine/id1558234037?i=1000553311049
On YouTube: https://youtu.be/3YVwWiA9Um0?si=-CtQbNXGGYDoPf07
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
What made this year's SE Collision Conference amazing? Several of those involved chatted about some things that happened behind the scenes plus a recap of the show.
Joining me today is: Josh Kent - CCA's Executive Director, Kyle Bradshaw - CCA's President and Board Members of WMABA & CCA - Brian Davies & John Shoemaker
Make sure to mark your calendar to join in next May-ish in Virginia!
Contact WMABA or CCA Directly:
Email WMABA's Office: info@wmaba.com
Email WMABA's Executive Director - Jordan Hendler: jordanhendler@wmaba.com
WMABA's website: https://wmaba.com/
Email CCA's Office: info@carolinascollisionassociation.com
Email CCA's Executive Director - Josh Kent: oregon.josh.kent@gmail.com
CCA's website: https://carolinascollisionassociation.com/
Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
We are talking about a very polarizing topic today with Steve Krieps of Collision Safety Consultants of West Virginia. Steve was part of a panel at the SE Collsiion Conference where they discussed the pros and cons of RTAs (Right to Appraisals), PRI (Post Repair Inspections) and what the shop's role is in those things. This is super informational for all shops out there!
Listen to Billy Walkowiak's episode where we get into the nitty gritty of RTAs:
Ep #58: Use the Appraisal Clause to Get Paid with Bill Walkowiak
https://podcasts.apple.com/us/podcast/ep-58-use-the-appraisal-clause-to-get-paid-with/id1558234037?i=1000590615764
Contact Steve Directly:
Email Steve: steve.collisionsafety@gmail.com
Collision Safety Consultant's website: https://collisionsafetyconsultants.us/
Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
For all of you listening Lombard Equipment is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June!
https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC
Kevin Lombard & Dave Caron of Lombard Equipment chat with us today about the opportunities shops have as they are experiencing some slow downs right now.
A survey was done and found that a technician standing up ergonomically (versus down on the ground) are 22% more efficient!
They also talk about the latest frame machine that is the Swiss army knife of all frame machines - the Bronco and Bronco XL!
For all of you listening Lombard is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June!
Watch the video of the Bronco: https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC
Contact Lombard Equipment:
Contact Form: https://lombardequipment.com/contact/
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
I'm excited to bring to you today Mister Blake Farley, the Executive VP of Operations for Quality Collision Group from the Southeast Collision Conference. Blake talks about how he used to get in his own way thinking he didn't need any feedback or help and changing that perspective allowed him to change the game.
We talk about so many good things today!
Contact Blake Farley Directly:
Email Blake: blake.farley@outlook.com
Quality Collision Group's website: https://www.qualitycollisiongroup.com/
Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
Next in our lineup from the Southeast Collision Conference is Jay Goninen, the President and Co-Founder of Wrench Way and the Podcast host of "Beyond the Wrench". Jay talks about some great things to consider about if you are looking to get some new technicians and also fantastic takeaways on ways to retain that top talent that you have!
Contact Jay Goninen Directly:
Email Jay: jayg@wrenchway.com
WrenchWay's Website: https://wrenchway.com/
Beyond the Wrench Podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/beyond-the-wrench/id1503503473
Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
Today we chat with Taylor Moss of OEC (OE Connection). Taylor talks about some of the main ways that shops are losing (leaking) profit and how you can stop the leaks!
Taylor utilizes Repair Logic and offers a free demo if you are interested.
Contact Taylor Directly:
Email Taylor: Taylor.moss@oeconnection.com
Request a Demo of Repair Logic: https://oeconnection.com/free-demo/
Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Thank you to Lombard Equipment, our wonderful sponsor, whose goal is to help improve the quality of people's lives.
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
Next in line at the SE Collision Conference we are taking with StrongLead's CEO, Bruce Schronce. Bruce and his team help grow collision centers. In his session he gives 5 critical aspects of growing your business, attracting, developing and retaining great people, leadership cohesion, and enjoying a meaningful and prosperous journey.
Contact Bruce Directly:
Email Bruce: bruce@stronglead.org
StrongLead Website: https://stronglead.org/
Contact the StrongLead Team or a consultation: https://stronglead.org/contact/
Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Lombard Equipment, our fantastic sponsor has 5 star online reviews, they do all of their own service and warranty work! Amazing! :)
Reach out to them today...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
Kyle Motzkus, GM of Hunter Autobody, and Danny Gredinberg of the DEG (Database Enhancement Gateway) are with us today!
Their session was called "Self Confidence: An advanced repair plan you can expand on."
They discussed the non-negotiable required operations and how they talk about some of these more complex things to the guest.
Their goal is to help you build a bullet proof repair plan supported by facts.
WATCH A VIDEO WITH DANNY ON THE USAGES OF THE DEG:
Episode #70 of Body Bangin' - Write Your Strongest Sheet
https://youtu.be/TcLSJbFJ9Ik
Contact Danny or Kyle directly
Email Danny: admin@degweb.org
Email Kyle: kyle@hunterautobodyinc.com
DEG Website: https://degweb.org/
Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Lombard Equipment, our fantastic sponsor, has been in business for over 30 years providing equipment, service, training, AND support!
Reach out to them today!
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
Today we are chatting with Greg Peeters of Car ADAS Solutions. Greg's session was titled "The Critical Steps Involved to Achieve an OEM-Centric Calibration".
We chat about the good, the bad, the truths and untruths about ADAS as well as what it takes to do an accurate calibration as well as when and how to calibrate.
Contact Greg Peeters
Email Greg's team at Car ADAs: info@caradas.com
Car ADAS Website: https://caradas.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Thank you to Lombard Equipment - our sponsor of this series! Lombard Equipment not only sells new and used equipment but they have real LIVE people answer their phone!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
Next in line at the SE Collisiion Conference we are taking with Matthew DiFrancesco who had a session titled "Building Value in Your Shop". Matt is the owner of High Lift Financial and the podcast host of "Your Business Your Life".
Today we talk about:
- How to build value in your business
- Business structuring
- How to exit your business one day
- And more!
Contact Matt Directly
Email Matt: mdifrancesco@difranfc.com
High Lift Financial Website: https://highliftfinancial.com/
Your Business Your Life Podcast: https://podcasts.apple.com/us/podcast/your-business-your-life/id1587750001
Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Shoutout first and foremost to Lombard Equipment - our sponsor of this series and your #1 choice when looking to purchase new and refurbished equipment from Maine to Miami!
Reach out to them today!
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/
We are kicking off the series from the SE Collision Conference 2024 in Greensboro, North Carolina with the one and only Mike Anderson of Collision Advice!
Mike had a couple of sessions:
1) Future-proof Your Shop: Tomorrow’s Success Starts with Today
2) 100% Disassembly
Today we talk about:
- Importance of 100% dissassembly
- What got you success is not going to be what gets you success in the future
- Current industry trends
- Manufacturer's supporting their certified collision shop network
Contact Mike Anderson Directly
Call Collision Advice: 703-898-0715
Collision Advice Website: https://collisionadvice.com/
Send an Email: https://collisionadvice.com/contact/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Winner of the 2024 Vehicle Care Rockstar Award given out by BodyShop Business went out to Clay Hoberecht - owner of Best Body Shop in Wichita!
Clay talks about what he does differently, why he does it and what separates him from other shops.
Reach out to Clay directly:
- Clay's Email: bestbodyshopinwichita@yahoo.com
- Episode #55 with Clay: Get Paid for What You Do and Change Your Mindset with Clay Hoberecht: https://youtu.be/s46WhSvjClk
- Best Body Shop's Facebook Page: https://www.facebook.com/BESTBODYSHOPINWICHITA
- Collision Cocktail Hour: https://collisioncocktailhour.com
- Wichita Wagyu: https://wichitawagyu.com
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Jordan Hendler & Josh Kent join me today to talk about the SE Collision Conference that will be happening very soon! From May 16-18th the festivities will be going down!
On Friday, May 16th there is an award ceremony with cocktails, games and a whole lot of fun. This event is by invite only or if you purchased a ticket to the attend the amazing classes.
Starting Saturday, May 17th at 8:30am EST the classes kick off with Mike Anderson of Collision Advice and sessions run all day. The tradeshow floor is free to anyone that would like to come by and that opens at 10am on Friday.
Classes and the trade show floor run through Saturday May 18th.
Cost: Only $179 for all of the classes (for non-members) and $99 for members. Such a great value!
IMPORTANT LINKS:
- The full lineup of classes can be found here: https://carolinascollisionassociation.com/schedule-speakers/
- Main website: southeastcollisionconference.com
- Get tickets here: https://brushfire.com/southeastcollisionconference/scc/565643/register
- Email Jordan: jordanhendler@wmaba.com
- Email Josh: info@southeastcollisionconference.com
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Rick Selover has been in the business for a long time and has been helping shops grow for just as long! Rick understands the power of perspective and of self awareness. After putting things into action in his own life and seeing the power of it all, he started helping others in our industry.
We talk today about some basic things you can switch up in your every day life that will impact your person, your body and also your business and the way you function!
If you take 1 thing that popped into your mind during this podcast and start making small changes to that 1 thing…you will be excited once you start to see the effects.
I challenge every person listening or watching to do the “no phone” for at least 30 minutes to 1 hour every morning. It’s a GAME CHANGER!
Get help with your business with Rick!
Email Rick for a copy of his morning routine. :)
Contact Rick Selover Directly: https://linktr.ee/mindwrench
Rick's Email: rickselover51@gmail.com
Rick Selover's Website: https://rickselover.com/
Mindwrench Podcast: https://podcasts.apple.com/us/podcast/mind-wrench-podcast/id1529656089
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
The NE Collision Conference just wrapped up and I only heard amazing things about it! Today we talk with Ken Miller, President of the AASP New Jersey and Co-Owner of 821 Collision in North Haledon, NJ. He shares with us some of his top takeaways and most popular highlights of the show.
If you have never been to the NE Collision Conference it is the weekend of St. Patty's Day in March every year so make sure to register when it comes around in 2025.
This conference has the largest trade floor and is known as the "mini-SEMA".
I will be there next year and hope to see you all too!!!
Contact Ken Miller Directly:
Ken's Email: kmiller@821collision.com
821 Collision's Website: https://821collision.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Today, my friend Kyle Motzkus, who's the general manager over at Hunter Auto Body in St. Louis, Missouri, and I are having a chat about the common challenges collision shops face. Kyle's got some great insights to share!
We'll cover everything from the importance of getting the intake process right with clients to ensuring they're the right fit for your shop, setting clear expectations, walking them through the repair process, drafting repair procedures, staying in touch with both the insurance carrier and the customer, and even handling payments post-repair.
Kyle's a seasoned speaker at industry events, and he's here to lend a helping hand to others in the field! So, let's dive in and learn together!
Contact Kyle Motzkus Directly:
Kyle’s Email: kyle@hunterautobodyinc.com
Hunter Auto Body Website: https://hunterautobodyinc.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Louie Sharp, owner of Sharp Auto Body talks to us today about the keys to his success. As a former marine his mindset shift completely changed his life and his business.
Louie drops so many amazing gems in this episode. Check this out:
- Life is either easy or hard and you get to choose how you play the game.
- Be the point of the spear. Lead the charge for what is right, for what's just and what is fair.
In coaching he starts with the owner. For every business owner, Louie shares that you have to work on YOU first before working on the business.
He believes our business is our spiritual practice - how we serve & help people and we shouldn't take it for granted. The marines gave him:
#1 - Self Esteem - He could do things he didn't think he could.
#2 - Heart of service
Take the time to know the people and know the stories to be able to care for your customers.
If you start with love - you will be amazed at what happens. Send them blessings, abundance and love and you'll be amazing at how everything in your life will change. When you start with love, love doesn't know the boundaries of the "rules" or the b.s. we typically deal with.
Music from the heart touches the heart. Anything that comes from your heart will touch another heart.
There are so many more great things. I hope you listen all the way through!
Contact Louie Sharp Directly:
Louie's Email: louie@sharpautobody.com
Sharp Auto Body Website: https://www.sharpautobody.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Did you know that in our collision world today that only 44% of body shops are independent? Take advantage of that!
John Shoemaker joins us today and we dive a little bit into his session at SEMA with the SCRS classes where he spoke on “Being Elite in a Consoldator’s Market”.
John is a legend in our industry. He’s a long time veteran who now is a BDM for BASF where he is able to help out shops plus he speaks at conferences and association events across the country.
Being elite in your market means you have to differentiate yourself.
John cites that OE certification is the #1 way to do so but also emphasizes the importance of meeting people where they are at and focusing on what they need emotionally in that moment.
We discuss several ways other shops are differentiating themselves to give you ideas. After creating a differentiator you need to market that so the general public knows!
We also invite you to join us on our Collision Cocktail Hour monthly zoom calls if you are a shop or vendor. You can register by visiting our website at: collisioncocktailhour.com.
Contact John Shoemaker Directly:
John's Email: john.a.shoemaker@basf.com
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Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
Subscribe to the Body Bangin' YouTube Channel!
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
I had the pleasure of hanging out with Steve Baker, manager of Windermere Collision Center in Winter Garden, Florida. At Windermere their team has decided to really get niche in the EV repair segment. We discuss the importance of their processes and how that has been a big needle mover for them. We also discuss some of the difficulties they have had repairing the EVs and how they are overcoming them. In addition, if you are thinking of either getting into the EV certifications for Tesla, Lucid, Rivian, etc or pushing harder into those – Steve gives some great recommendations.
This podcast episode is for all body shops with great takeaways for all!
If you’d like to contact Steve he would be happy to have a conversation with you!
Contact Steve Baker Directly:
Steve's Email: s.baker@windermerecollisioncenter.com
Website: https://windermerecollisioncenter.com/
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
Subscribe to the Body Bangin' YouTube Channel!
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Today we are talking with Laura Tierney from ShopLoaner.com and discussing something that is gaining a lot of momentum in our industry – vehicle loaners in your shop.
This doesn’t mean that you have to give out free loaners to people. This means another revenue stream for you. It means that you could provide a value to your guests by having a vehicle on site or even providing a vehicle for less money per day to customers who don’t have rental coverage. It also allows you to really provide for that guest at another level.
Does a replacement vehicle cause you to have storage issues?
How many would you want to have for your shop?
Where would you get these vehicles?
Would this break the bank trying to insure these vehicles?
What happens if a customer gets into a wreck in your loaner?
Does this create more admin tasks for your team and bog them down further?
How much more per repair could you be making when adding on a rental vehicle?
I had so many questions and Laura was great to answer them all and give us some great things to think about!
Contact Laura Directly:
Laura’s Email: Ltierney@arsloaner.com
Website: https://www.shoploaner.com
____________________________
Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/
Subscribe to the Body Bangin' YouTube Channel!
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Collision repair centers may hear of cyber crimes but think it won't happen to them. Yet, it could and it does!
We talk to Mark Riddell who spoke at a collision conference "across the pond" and shares with us some key takeaways from that conference.
Cyber crimes are not typically a hack into your system. Most crimes are tricks a human to pay money out via email...listen in to hear the #1 main cyber hack so you can be on the lookout!
Auto body shops are looked at as small businesses which for cyber attackers means that we are easy prey and we are assumed to be easy to breach.
How do we protect ourselves and our customers data?
What is your "attack surface" and what does it look like?
It may not be financial loss but it may be a reputation loss.
There are many ways that these cyber thieves can attack. 3 of these are:
1 - online booking
2 - emails
3 - website
Many of us in body shops are not properly trained. Mark states that anyone that is touching money in your business is a major target! Most times it's not the owner that will be attacked.
These criminals can shut down your production, our supply chain.
Reach out to Mark Riddell directly.
Mark's Email: mark.riddell@m3networks.co.uk
M3 Networks Website: https://m3networks.com/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Kevin Wolfe is the owner of Leaders Way which just celebrated its 25th birthday!
As a former mechanical shop owner who was doing great financially yet saw that his staff was not cohesive which started his journey into leadership. Within 3 years he had become the employer of choice as he had worked hard on developing and exploring his leadership skills.
Kevin is now highly sought after as a leadership coach and this episode will show you why!
Did you now that we are at an all-time high of disengagement professionally at 73%!
We get into the reasons of WHY and HOW we fix that.
We talk about how engagement is the #1 thing that most impacts your business and as shop owners train their staff in all levels of the business they are not doing training in leadership skills. What a miss!
He has a great quote – you can’t lead people past where you are at, showing the importance of self discovery and improvement!
You also can’t lead people you don’t know so setting up times to meet regularly with your team is a MUST.
2 books Kevin recommends are:
1 – The Talent Code by Daniel Coyle
2 – Culture Shock by by Jim Clifton
Reach out to Kevin Wolfe directly.
Kevin's Email: kevinw@leadersway.com
Leaders Way Website: https://www.leadersway.com
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Josh Piccione is a go-getter as the GM of Tom Wood Collision. They are a dealership owned shop in Indianapolis that is VERY BUSY! As a very active member in the Collision Cocktail Hour, Josh has worked very hard to make sure their vehicles are repaired according to the manufacturer repair procedures and has had a hard time battling the insurance companies to figure out how that was going to work in his shop. His experience is awesome and he brings very helpful information to others working to do the same thing.
Josh had an "aha" moment when he was in Mike Anderson's class and got called out about security features and post-collision inspections and his shop has never operated the same way again.
Listen to how he changed things up in his shop and dug in to do the right thing - even though he thought they had been before!
Reach out to Josh Piccione directly.
Josh's Email: josh_piccione@tomwood.com
Tom Wood Collision Website: https://www.tomwoodcollision.com/
Join us for the Collision Cocktail Hour monthly meeting: https://collisioncocktailhour.com/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Robert Snook with Business Success Global is talking with us today and he knocks my socks off! Robert is a very popular key note speaker and works with shops around the globe and helps them grow their business and differentiate themselves.
How do you increase your revenue using the business revenue stream knowing that money follows energy.
We are talking about the "Stars" versus the "Hamsters".
Product, Positioning and your Channels set the stars apart from your hamsters which is the trap of sales and revenue. Hamsters are caught up in the every day to-do list.
He shares that hitting someone's standard is a "so what?" moment.
My favorite quote he makes is "There's more power to stopping than starting."
Stop doing the busy work and start moving the needle.
My next favorite is "There is no difference between high and low performers other than implementation. Everything else is just an excuse."
Robert shares that the opportunity is in the EXTRA and the DIFFERENTIATION and none of it has anything to do with the repair! Keep it small, simple and sustainable. Makes you think, doesn't it?
Put different bait on your hook and catch bigger, better fish!
Stand out in the moments that matter so you can catch more fish.
Reach out to Robert Snook directly.
Robert's Email: robert.snook@businesssuccessglobal.com
Payne & Sons Paint & Body: https://www.businesssuccessglobal.com/
For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com
Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134
Ep #121: Things Need to Change with Michael Giarrizzo
55:05
Ep #120: SE Collision Conference Insider with WMABA and CCA
37:29
Ep #119: RTA - The Process & The Shop's Role with Steve Krieps at the SE Collision Conference
33:52
Ep #118: Take Advantage of the Slow Times with Kevin Lombard & Dave Caron at the SE Collision Conference
37:23
Ep #117: It's Time to Level Up! with Blake Farley at the SE Collision Conference
30:48
Ep #116: Recruiting & Retaining Technicians with Jay Goninen at the SE Collision Conference
28:54
Ep #115: Stop Your Shop's Leaky Profit with Taylor Moss at the SE Collision Conference
21:40
Ep #114: Build Your Business with Enjoyment with Bruce Schronce at the SE Collision Conference
21:21
Ep #113: Create a Bulletproof Repair Plan with Danny & Kyle at the SE Collision Conference
27:45
Ep #112: ADAS - To Calibrate or Not to Calibrate with Greg Peeters at the SE Collision Conference
22:48
Ep #111: Building Value in Your Business with Matt DiFrancesco at the SE Collision Conference
18:41
Ep #110: Future-Proof Your Shop with Mike Anderson at the SE Collision Conference
30:59
Ep #109: Taking the Gloves Off with Clay Hoberecht
59:50
Ep #108: SE Collision Conference is Comin'! with Jordan Hendler & Josh Kent
23:03
Ep #107: Hidden Gems to Grow Your Business with Rick Selover
46:01
Ep #106: NE Collision Conference Highlights with Ken Miller
40:24
Ep #105: Overcoming Common Shop Challenges with Kyle Motzkus
50:40
Ep #104: The Keys to Success with Louie Sharp
56:07
Ep #103: Stand Out in a Consolidator's Market with John Shoemaker
40:26
Ep #102: EV Collision Repair Niche with Steve Baker
45:13
Ep #101: Loaner Vehicles - Another Revenue Stream? with Laura Tierney
45:24
Ep #100: Protect Your Shop from Cyber Crimes with Mark Riddell
50:28
Ep #99: The Disengagement Epidemic with Kevin Wolfe
51:14
Ep #98: I Thought We Were Doing it Right with Josh Piccione
47:29
Ep #97: Be a Star Not a Hamster with Robert Snook
51:05