From "Fall-Through" to "Follow-Through": A Proactive Strategy for Design

Quality during Design

Quality during Design
From "Fall-Through" to "Follow-Through": A Proactive Strategy for Design
Feb 22, 2024 Season 5 Episode 2
Dianna Deeney

Ever find yourself at the tail end of a project, swamped with unfinished tasks, and wondering where things went awry? Are there important recommended actions that the team was excited about that just didn't get done? These are the conundrums we tackle in this episode of Quality During Design, with a special nod to Arnold Schwarzenegger's "Be Useful" for his proactive approach to work. 

We dissect the all-too-familiar scenario of projects saddled with incomplete actions, despite our best-laid plans. We don't just commiserate—we arm you with a strategy to ensure that things are seen through to the end.

We pull lessons from Schwarzenegger's tenure as California's governor and his hands-on approach during crises. We dissect the significance of staying involved and the vital role of follow-up and follow-through in implementing recommended actions from customer studies to FMEAs.  Join us as we cast a critical eye on why management systems sometimes fail in practice and what to do to help ensure success. This isn't just about weathering audits or ticking boxes; it's about a commitment to excellence in product and service design.

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Work with Dianna I help product development teams build quality into the front end when it's cheap and easy, not late when it's expensive and painful.

Book a 20-minute discovery call with Dianna's calendar. Whether you're navigating the "fuzzy front end" of product development and want to explore a workshop or advisory partnership, or you'd like to be a guest on this podcast. You'll leave with a summary, relevant resources, and a clear path for next steps within 24 hours. 

Pierce the Design Fog (piercethedesignfog.com): my book on aligning cross-functional teams, defining clear design inputs, and accelerating product success. NIEA Finalist Award, reviewed by PDMA. 

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