Continuing our discussion with inspiring businesswomen, today's guest Charlotte Bovill, explains to Jo Dawson -Gerrard how she loves the mantra “It always seems impossible until it's done.” When not at work you might find her diving with great white sharks, but in her day job she is Business Unit Director at JLL, a global commercial real estate services company with offices in 80 countries. As well as a deep dive into Charlotte's aspirations and inspirations, we discuss the shift in consumer behaviour, the implications for our high streets and distribution hubs and the impact this is having on the transport sector.