Business owners seek advice from experts because they have a specific problem. But sometimes the problem may not be the key issue for the business and the owner is looking for advice. Many times the business owner doesn’t know what question to ask and if the adviser has one tool in their tool bag then the owners is getting one solution.
There are obvious differences between a specialist and a generalist, and the Medical and Law professions don’t seem to have a problem in bringing in a specialist Surgeon or Barrister. But in the world of business it seems advisers want to be both.
“You need a (fill in the blank) and I just happen to have the best blank solution.”
Both Sam and I feel that there is a better way and it starts with listening and asking questions. Being curious about all aspects of the business and that may also include how the owner is ‘feeling’.
I’m often surprised how feelings are brushed over because these are the owner’s emotions and are often the best signal to where the problem actually sits.
Sam guides expert advisers and helps them to offer a more fulfilling service to them and their clients and this sits alongside my Scale to Success Strategy as it fits into the application of process, people and performance.
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There are plenty of additional resources on our website at www.inspiringbusiness.net and I’m active on LinkedIn, and occasionally on Facebook and Twitter.
Thank you for listening and my wish as always is to inspire and energise you to take action so you can make a difference in your and other people's lives.
Sam Dean Director, Blueprint HQ
Stephen Sandor CEO Inspiring Business
Inspiring Business website - www.inspiringbusiness.net
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