The debut edition of The Modern Experience Marketer podcast features a Q&A with Joey Randazzo, the CEO of Portland, OR's Becoming Media. We talk about how multi-location marketers can use accurate and well-considered business listings and online customer reviews to drive top-of-page SEO results, as well as how Google's algorithm works to reward companies whose customers think highly of them, and who in turn are focused on driving world-class customer experiences.

It's a 25-minute crash course for local and multi-location businesses on how to better be found and chosen online, with tips, advice and best practices for managing your online customer experience.