Laten We Praten Season 2 Ep 4 - | Special Guest -> Nerys Mutlow

Leadership is the capacity to translate vision into reality.

Today we had the privilege of interacting with Nerys Mutlow. A visionary lady with a hell lot of experience in IT. 
This one-hour session taught me a lot of things that you learn with experience.

ServiceNow is a tool for digital 'evolution' I mean wow what a profound statement.

From #Know22 to #citizen_development to #resourcing to #leadership to #childhood to #loveforhorses to #affective_automation. Importance of investing in business change. 

Importance of investing in talent... 
The difference between working for a Service-Based or Product Based
Strategy to interact with C-level people. Importance of storytelling. 
Can ServiceNow be a strategic tool instead of an Enterprise Service Management tool?

The analogy between the operating model of business is like a human body.