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Elevating Conversations
You need tools to make better connections through conversation. Elevating Conversations gives you data-driven tools to practice high impact and engaging conversations that elevate workplace relationships, so that you build confidence in your personal leadership brand. After 15 years in the workforce and observing my global healthcare tech employer indoctrinate brilliant young minds into a culture of submission and vanilla wafers, I went looking for the work that I love to do: sharing with people what they are good at and asking questions to reveal how to connect better with your personal thought processes and then with others. Your success starts with your next conversation! Deb Shannon’s conversations with Mary Stelletello and a variety of industry leaders, build confidence that each conversation that you have hits the marks for shared understanding, creativity and mutual results. We are here to help you discover that productive, co-creative and satisfying conversations are manageable and they are the cultural foundation of desirable workplaces and the future of work. We dive into Five Conversational Essentials® that you can use anytime to level up communications at work, in the community and at home. Tune in to listen to stories told by executive leaders about defining conversations in their careers. Learn how to notice if you are having a defining conversation and be ready for that moment!
Elevating Conversations
Definitions and Terms, in Moments of Uncertainty
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Deb Shannon
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Season 1
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Episode 3
Mary and I discuss how we can get clarity about definitions and terms, in moments of uncertainty. We’ll pull back the curtain on the meaning of Double Clicking and provide concrete examples of how to ask for the deeper meaning of a word or commonly used phrases. When a meaningful conversation requires more than mutual agreement of definitions, we use conversational agility to reframe, refocus and redirect the mindset of the speaker, which opens access to different parts of the brain. Using these tools ensures that at the end of a meeting your team agrees on much more than definitions.