A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
A Server's Moment: Cover Your Crew
•
Rocky DeStefano
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
A re-run of one of our favorite moments: what's the value in allowing your team to take an unforeseen moment of peace? Listen to hear Foster talk about why you should cover your crew on the clock.