A Server's Journey

A Server's Moment: The Importance of Emotional Intelligence

August 20, 2019 Rocky DeStefano
A Server's Journey
A Server's Moment: The Importance of Emotional Intelligence
Chapters
A Server's Journey
A Server's Moment: The Importance of Emotional Intelligence
Aug 20, 2019
Rocky DeStefano

Read, read, read your team and your guests! Your non-verbal clues will be the key to knowing how to navigate the customer service and leadership waters. Listen, and really listen to your guests, customers, and co-workers, to see if they'll be receptive to your advice. Adapt accordingly, and step confidently onto the path of leading by serving others. 

Show Notes

Read, read, read your team and your guests! Your non-verbal clues will be the key to knowing how to navigate the customer service and leadership waters. Listen, and really listen to your guests, customers, and co-workers, to see if they'll be receptive to your advice. Adapt accordingly, and step confidently onto the path of leading by serving others.