A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
Diving into the Why (Part 2)
•
Rocky DeStefano
Apple's 1984 Super Bowl commercial launched their "Think Differently" campaign, never even showing a computer. Their capitalization on their own "why" is a prime example of why consumers are loyal to businesses and their goals rather than just their products. Today we dive into the specifics of which companies sell their "why" well; from the toothbrush company Quip to Supply Single Edge Razors, take a journey with us as we dissect our favorite business' missions and why they work.