A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
Talent Magnet: Mark Miller on Attracting Top Talent
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Rocky DeStefano
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Grab a glance at Chick-fil-A’s roots from just seventy five stores to two thousand with Vice President of High Performance Leadership, Mark Miller. From Kodak’s refusal to see digital photography’s writing on the wall to Chick-fil-A’s search for resources on how to find and keep workers, Miller reviews just how important it is to listen and adapt to the ever-evolving talent pool. Learn how to tell the story of a better boss, a brighter future, and a bigger vision to a generation that craves working for an organization that makes a difference.