A Server's Journey
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee retention, customer satisfaction, bottom line growth, company culture, community service, and more.
A Server's Journey
How to ID a Future Leader
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Rocky DeStefano
Now that you've become a servant leader of your own, how do you bring leaders with you and identify new ones? Start early in the interview process and look for people who value service as a priority. Rocky talks about how you can't afford to skimp when it comes to high ethical and moral standards, integrity, passion, emotional intelligence, and more. Whether it's natural or taught, Rocky does a deep dive into the questions to ask when finding candidates who put themselves last to put themselves first.