{"version":"1.0.0","segments":[{"speaker":"Suzanne Wells","startTime":19.77,"endTime":22.35,"body":"How Hello Hello"},{"speaker":"Suzanne Wells","startTime":19.77,"endTime":22.35,"body":"listeners. Welcome back to"},{"speaker":"Suzanne Wells","startTime":22.35,"endTime":27.39,"body":"another episode of eBay the"},{"speaker":"Suzanne Wells","startTime":22.35,"endTime":27.39,"body":"right way. This is episode"},{"speaker":"Suzanne Wells","startTime":27.39,"endTime":37.2,"body":"number 76. And today's date is"},{"speaker":"Suzanne Wells","startTime":27.39,"endTime":37.2,"body":"August 31st 2022. Wow, another"},{"speaker":"Suzanne Wells","startTime":37.2,"endTime":44.37,"body":"month of 2022 is over. I want to"},{"speaker":"Suzanne Wells","startTime":37.2,"endTime":44.37,"body":"do some shout outs to sellers"},{"speaker":"Suzanne Wells","startTime":44.37,"endTime":50.19,"body":"who purchased my bolo book and"},{"speaker":"Suzanne Wells","startTime":44.37,"endTime":50.19,"body":"their comments. I am just blown"},{"speaker":"Suzanne Wells","startTime":50.19,"endTime":55.86,"body":"away by the responses and I'm so"},{"speaker":"Suzanne Wells","startTime":50.19,"endTime":55.86,"body":"happy. Some of you have already"},{"speaker":"Suzanne Wells","startTime":55.86,"endTime":64.41,"body":"found items in the book."},{"speaker":"Suzanne Wells","startTime":55.86,"endTime":64.41,"body":"Remember, seek. Cynthia left"},{"speaker":"Suzanne Wells","startTime":64.41,"endTime":68.97,"body":"this comment. Just as I"},{"speaker":"Suzanne Wells","startTime":64.41,"endTime":68.97,"body":"expected, you knocked it out of"},{"speaker":"Suzanne Wells","startTime":68.97,"endTime":74.58,"body":"the park with the 2022 bolo"},{"speaker":"Suzanne Wells","startTime":68.97,"endTime":74.58,"body":"handbook. I'm forever grateful"},{"speaker":"Suzanne Wells","startTime":74.73,"endTime":78.9,"body":"for all the guidance and"},{"speaker":"Suzanne Wells","startTime":74.73,"endTime":78.9,"body":"resources you have offered over"},{"speaker":"Suzanne Wells","startTime":78.93,"endTime":84.33,"body":"the years. Thank you, Suzanne."},{"speaker":"Suzanne Wells","startTime":78.93,"endTime":84.33,"body":"Well, thank you, Cynthia in"},{"speaker":"Suzanne Wells","startTime":84.36,"endTime":91.71,"body":"South Carolina. Okay, next up is"},{"speaker":"Suzanne Wells","startTime":84.36,"endTime":91.71,"body":"you, Yvonne. She said, Thanks"},{"speaker":"Suzanne Wells","startTime":91.71,"endTime":97.59,"body":"for sending it so promptly loved"},{"speaker":"Suzanne Wells","startTime":91.71,"endTime":97.59,"body":"it, finished it in a day. And"},{"speaker":"Suzanne Wells","startTime":97.59,"endTime":102.9,"body":"that is wonderful. Because the"},{"speaker":"Suzanne Wells","startTime":97.59,"endTime":102.9,"body":"book is designed to be an easy"},{"speaker":"Suzanne Wells","startTime":102.9,"endTime":106.74,"body":"reference. It's not really a lot"},{"speaker":"Suzanne Wells","startTime":102.9,"endTime":106.74,"body":"of reading. But you can"},{"speaker":"Suzanne Wells","startTime":106.74,"endTime":110.73,"body":"definitely get through it in an"},{"speaker":"Suzanne Wells","startTime":106.74,"endTime":110.73,"body":"hour or so. And just file those"},{"speaker":"Suzanne Wells","startTime":110.73,"endTime":116.82,"body":"items away in your brain. Okay,"},{"speaker":"Suzanne Wells","startTime":110.73,"endTime":116.82,"body":"next up is Debbie. She said what"},{"speaker":"Suzanne Wells","startTime":116.82,"endTime":121.32,"body":"a great tool to have when you're"},{"speaker":"Suzanne Wells","startTime":116.82,"endTime":121.32,"body":"out sourcing a product to sell"},{"speaker":"Suzanne Wells","startTime":121.32,"endTime":127.17,"body":"on eBay. And yes, that was"},{"speaker":"Suzanne Wells","startTime":121.32,"endTime":127.17,"body":"exactly my vision, a little"},{"speaker":"Suzanne Wells","startTime":127.17,"endTime":132.84,"body":"field guide to help you remember"},{"speaker":"Suzanne Wells","startTime":127.17,"endTime":132.84,"body":"what you're looking for. Even I"},{"speaker":"Suzanne Wells","startTime":132.84,"endTime":136.35,"body":"get overwhelmed in thrift"},{"speaker":"Suzanne Wells","startTime":132.84,"endTime":136.35,"body":"stores, and when I'm out looking"},{"speaker":"Suzanne Wells","startTime":136.35,"endTime":140.73,"body":"for things to sell. So I am glad"},{"speaker":"Suzanne Wells","startTime":136.35,"endTime":140.73,"body":"to see the mission is"},{"speaker":"Suzanne Wells","startTime":140.76,"endTime":146.19,"body":"accomplished. Okay, next up is"},{"speaker":"Suzanne Wells","startTime":140.76,"endTime":146.19,"body":"Amy awesome book already found"},{"speaker":"Suzanne Wells","startTime":146.19,"endTime":151.26,"body":"two of the items and can't wait"},{"speaker":"Suzanne Wells","startTime":146.19,"endTime":151.26,"body":"to list them and see how I do."},{"speaker":"Suzanne Wells","startTime":151.92,"endTime":157.11,"body":"Yes, mission accomplished on"},{"speaker":"Suzanne Wells","startTime":151.92,"endTime":157.11,"body":"that. Congratulations, Amy. And"},{"speaker":"Suzanne Wells","startTime":157.11,"endTime":162.24,"body":"then next up is Brenda, excited"},{"speaker":"Suzanne Wells","startTime":157.11,"endTime":162.24,"body":"to receive this book and not"},{"speaker":"Suzanne Wells","startTime":162.27,"endTime":169.23,"body":"disappointed. Good. well written"},{"speaker":"Suzanne Wells","startTime":162.27,"endTime":169.23,"body":"and illustrated. Perfect. That"},{"speaker":"Suzanne Wells","startTime":169.23,"endTime":175.17,"body":"is exactly what I was going for."},{"speaker":"Suzanne Wells","startTime":169.23,"endTime":175.17,"body":"And finally Christie said super"},{"speaker":"Suzanne Wells","startTime":175.17,"endTime":180.15,"body":"fast shipping. This is my second"},{"speaker":"Suzanne Wells","startTime":175.17,"endTime":180.15,"body":"bolo book from the seller. And"},{"speaker":"Suzanne Wells","startTime":180.18,"endTime":185.67,"body":"this one is even better than the"},{"speaker":"Suzanne Wells","startTime":180.18,"endTime":185.67,"body":"first. Again, I'm so happy to"},{"speaker":"Suzanne Wells","startTime":185.67,"endTime":191.4,"body":"hear that this tool is valuable,"},{"speaker":"Suzanne Wells","startTime":185.67,"endTime":191.4,"body":"and people are already finding"},{"speaker":"Suzanne Wells","startTime":191.43,"endTime":196.38,"body":"items in it. So if you are on"},{"speaker":"Suzanne Wells","startTime":191.43,"endTime":196.38,"body":"the fence about getting the bolo"},{"speaker":"Suzanne Wells","startTime":196.38,"endTime":200.52,"body":"book, just look at the feedback"},{"speaker":"Suzanne Wells","startTime":196.38,"endTime":200.52,"body":"on my eBay store. And you can"},{"speaker":"Suzanne Wells","startTime":200.52,"endTime":206.49,"body":"see what other sellers have said"},{"speaker":"Suzanne Wells","startTime":200.52,"endTime":206.49,"body":"about it. There are 87 positive"},{"speaker":"Suzanne Wells","startTime":206.49,"endTime":213.42,"body":"feedbacks as of this recording."},{"speaker":"Suzanne Wells","startTime":206.49,"endTime":213.42,"body":"And a side note, don't worry"},{"speaker":"Suzanne Wells","startTime":213.42,"endTime":217.98,"body":"that other sellers have this"},{"speaker":"Suzanne Wells","startTime":213.42,"endTime":217.98,"body":"book. There are more sellers"},{"speaker":"Suzanne Wells","startTime":217.98,"endTime":223.68,"body":"that don't have it than those"},{"speaker":"Suzanne Wells","startTime":217.98,"endTime":223.68,"body":"that do. And we can't all be at"},{"speaker":"Suzanne Wells","startTime":223.68,"endTime":228.33,"body":"the same place at the same time."},{"speaker":"Suzanne Wells","startTime":223.68,"endTime":228.33,"body":"Anyway, there are millions of"},{"speaker":"Suzanne Wells","startTime":228.33,"endTime":233.28,"body":"sellers in the US and Canada."},{"speaker":"Suzanne Wells","startTime":228.33,"endTime":233.28,"body":"But with this book, you will be"},{"speaker":"Suzanne Wells","startTime":233.31,"endTime":239.28,"body":"the smarter and more prepared"},{"speaker":"Suzanne Wells","startTime":233.31,"endTime":239.28,"body":"seller if you study the material"},{"speaker":"Suzanne Wells","startTime":239.31,"endTime":246.72,"body":"in the book. So Happy hunting"},{"speaker":"Suzanne Wells","startTime":239.31,"endTime":246.72,"body":"everybody. Okay, today's guest"},{"speaker":"Suzanne Wells","startTime":246.72,"endTime":251.64,"body":"is Dina who has an interesting"},{"speaker":"Suzanne Wells","startTime":246.72,"endTime":251.64,"body":"connection to antiques and"},{"speaker":"Suzanne Wells","startTime":251.64,"endTime":257.64,"body":"collectibles. And she shares her"},{"speaker":"Suzanne Wells","startTime":251.64,"endTime":257.64,"body":"knowledge with all of you. Let"},{"speaker":"Suzanne Wells","startTime":257.64,"endTime":262.17,"body":"me warn you that we got off"},{"speaker":"Suzanne Wells","startTime":257.64,"endTime":262.17,"body":"topic a few times and I had a"},{"speaker":"Suzanne Wells","startTime":262.17,"endTime":266.85,"body":"few rants about different"},{"speaker":"Suzanne Wells","startTime":262.17,"endTime":266.85,"body":"things, but I am sure that you"},{"speaker":"Suzanne Wells","startTime":266.85,"endTime":274.8,"body":"can relate. So away we go. Hello"},{"speaker":"Suzanne Wells","startTime":266.85,"endTime":274.8,"body":"listeners. Welcome back to"},{"speaker":"Suzanne Wells","startTime":274.8,"endTime":279.15,"body":"another episode of eBay the"},{"speaker":"Suzanne Wells","startTime":274.8,"endTime":279.15,"body":"right way which is really turned"},{"speaker":"Suzanne Wells","startTime":279.15,"endTime":283.47,"body":"into talking with eBay sellers"},{"speaker":"Suzanne Wells","startTime":279.15,"endTime":283.47,"body":"about anything and everything."},{"speaker":"Suzanne Wells","startTime":284.46,"endTime":288.9,"body":"And today we have Dina with us."},{"speaker":"Suzanne Wells","startTime":284.46,"endTime":288.9,"body":"Welcome How are you this"},{"speaker":"Suzanne Wells","startTime":288.9,"endTime":289.53,"body":"morning?"},{"speaker":"Unknown","startTime":289.71,"endTime":291.39,"body":"I Suzanne how are you?"},{"speaker":"Suzanne Wells","startTime":291.69,"endTime":296.67,"body":"I'm doing great."},{"speaker":"Suzanne Wells","startTime":291.69,"endTime":296.67,"body":"We start off with asking where"},{"speaker":"Suzanne Wells","startTime":296.67,"endTime":298.11,"body":"you are located."},{"speaker":"Unknown","startTime":298.56,"endTime":301.71,"body":"I am located in"},{"speaker":"Unknown","startTime":298.56,"endTime":301.71,"body":"Huntley, Illinois, which is a"},{"speaker":"Unknown","startTime":301.71,"endTime":308.4,"body":"suburb of Chicago, 45 minutes"},{"speaker":"Unknown","startTime":301.71,"endTime":308.4,"body":"Northwest, so a little town"},{"speaker":"Unknown","startTime":308.4,"endTime":316.02,"body":"about 30,000 people. I've been"},{"speaker":"Unknown","startTime":308.4,"endTime":316.02,"body":"down here in this area since 99."},{"speaker":"Unknown","startTime":316.59,"endTime":318.39,"body":"And I love it."},{"speaker":"Suzanne Wells","startTime":319.349,"endTime":323.639,"body":"I'm sensing maybe"},{"speaker":"Suzanne Wells","startTime":319.349,"endTime":323.639,"body":"you're originally from New York."},{"speaker":"Unknown","startTime":324.09,"endTime":326.28,"body":"No, no, that's"},{"speaker":"Unknown","startTime":326.28,"endTime":327.15,"body":"not the accent."},{"speaker":"Unknown","startTime":328.8,"endTime":332.34,"body":"I was born and raised in"},{"speaker":"Unknown","startTime":328.8,"endTime":332.34,"body":"Schaumburg, Illinois, which is a"},{"speaker":"Unknown","startTime":332.34,"endTime":339.87,"body":"big suburb of, of Chicago. My I"},{"speaker":"Unknown","startTime":332.34,"endTime":339.87,"body":"have a weird voice because I got"},{"speaker":"Unknown","startTime":340.56,"endTime":344.34,"body":"strep throat. I hit it like four"},{"speaker":"Unknown","startTime":340.56,"endTime":344.34,"body":"times in a row. So you save a"},{"speaker":"Unknown","startTime":344.34,"endTime":348.36,"body":"really high pitched voice. But"},{"speaker":"Unknown","startTime":344.34,"endTime":348.36,"body":"my freshman year in high school,"},{"speaker":"Unknown","startTime":348.42,"endTime":349.98,"body":"my vocal cords get all screwed"},{"speaker":"Unknown","startTime":348.42,"endTime":349.98,"body":"up."},{"speaker":"Suzanne Wells","startTime":350.489,"endTime":353.699,"body":"So well, it's"},{"speaker":"Suzanne Wells","startTime":350.489,"endTime":353.699,"body":"more the accent. So I guess it's"},{"speaker":"Suzanne Wells","startTime":353.699,"endTime":354.389,"body":"Chicago."},{"speaker":"Unknown","startTime":354.42,"endTime":357.18,"body":"It's Chicago acts."},{"speaker":"Unknown","startTime":354.42,"endTime":357.18,"body":"Okay. So yeah,"},{"speaker":"Suzanne Wells","startTime":357.449,"endTime":361.349,"body":"I am down here in"},{"speaker":"Suzanne Wells","startTime":357.449,"endTime":361.349,"body":"the south. I, I hear a lot of"},{"speaker":"Suzanne Wells","startTime":361.349,"endTime":365.309,"body":"accents. We have a lot of"},{"speaker":"Suzanne Wells","startTime":361.349,"endTime":365.309,"body":"transplants that come down here"},{"speaker":"Suzanne Wells","startTime":365.309,"endTime":370.289,"body":"to Atlanta. And so it's just a"},{"speaker":"Suzanne Wells","startTime":365.309,"endTime":370.289,"body":"game I play and like, the guests"},{"speaker":"Suzanne Wells","startTime":370.289,"endTime":376.589,"body":"were there from game. So I was"},{"speaker":"Suzanne Wells","startTime":370.289,"endTime":376.589,"body":"wrong. Okay, with like that."},{"speaker":"Suzanne Wells","startTime":378.449,"endTime":383.489,"body":"Okay, good. So you probably have"},{"speaker":"Suzanne Wells","startTime":378.449,"endTime":383.489,"body":"access to a lot of good stuff"},{"speaker":"Suzanne Wells","startTime":383.519,"endTime":386.519,"body":"for stores, estate sales, garage"},{"speaker":"Suzanne Wells","startTime":383.519,"endTime":386.519,"body":"sales."},{"speaker":"Unknown","startTime":387.12,"endTime":390.9,"body":"We we do out here,"},{"speaker":"Unknown","startTime":387.12,"endTime":390.9,"body":"there's always somewhere to go"},{"speaker":"Unknown","startTime":390.9,"endTime":397.32,"body":"or something to do or a state"},{"speaker":"Unknown","startTime":390.9,"endTime":397.32,"body":"sale happening or, you know, a"},{"speaker":"Unknown","startTime":397.32,"endTime":401.25,"body":"garage sale. It's just, you"},{"speaker":"Unknown","startTime":397.32,"endTime":401.25,"body":"know, are they good? Are they"},{"speaker":"Unknown","startTime":401.25,"endTime":406.59,"body":"not good? You could spend your"},{"speaker":"Unknown","startTime":401.25,"endTime":406.59,"body":"whole time sourcing because"},{"speaker":"Unknown","startTime":406.59,"endTime":410.37,"body":"there's just unlimited, and it's"},{"speaker":"Unknown","startTime":406.59,"endTime":410.37,"body":"easy to get to Milwaukee or"},{"speaker":"Unknown","startTime":410.37,"endTime":417.93,"body":"Wisconsin or Indiana? Really?"},{"speaker":"Unknown","startTime":410.37,"endTime":417.93,"body":"It's a lot to choose from."},{"speaker":"Suzanne Wells","startTime":418.35,"endTime":420.63,"body":"Good for you. So"},{"speaker":"Suzanne Wells","startTime":418.35,"endTime":420.63,"body":"you're you're in a thrifting"},{"speaker":"Suzanne Wells","startTime":420.63,"endTime":427.98,"body":"Mecca. Yes, yes. Are you? Okay,"},{"speaker":"Suzanne Wells","startTime":420.63,"endTime":427.98,"body":"so I asked you to come on the"},{"speaker":"Suzanne Wells","startTime":427.98,"endTime":433.08,"body":"podcast because I kept seeing"},{"speaker":"Suzanne Wells","startTime":427.98,"endTime":433.08,"body":"your sales and saying your name"},{"speaker":"Suzanne Wells","startTime":433.08,"endTime":440.34,"body":"wrong on the videos. So it's"},{"speaker":"Suzanne Wells","startTime":433.08,"endTime":440.34,"body":"Napoli not enough. Holy. So I"},{"speaker":"Suzanne Wells","startTime":440.34,"endTime":445.32,"body":"apologize for that. Thank you"},{"speaker":"Suzanne Wells","startTime":440.34,"endTime":445.32,"body":"for setting me straight. He's a"},{"speaker":"Suzanne Wells","startTime":445.32,"endTime":449.28,"body":"Rene brown wrong all the time."},{"speaker":"Suzanne Wells","startTime":445.32,"endTime":449.28,"body":"And I, I don't really worry"},{"speaker":"Suzanne Wells","startTime":449.28,"endTime":450.87,"body":"about it. But yeah, I"},{"speaker":"Unknown","startTime":450.87,"endTime":452.76,"body":"don't really worry"},{"speaker":"Unknown","startTime":450.87,"endTime":452.76,"body":"about it. Just don't call me"},{"speaker":"Unknown","startTime":452.76,"endTime":454.35,"body":"late for dinner, you know, call"},{"speaker":"Unknown","startTime":452.76,"endTime":454.35,"body":"me."},{"speaker":"Suzanne Wells","startTime":457.41,"endTime":460.38,"body":"Okay, so let's"},{"speaker":"Suzanne Wells","startTime":457.41,"endTime":460.38,"body":"talk about how you got started."},{"speaker":"Suzanne Wells","startTime":460.65,"endTime":461.82,"body":"So okay."},{"speaker":"Unknown","startTime":462.809,"endTime":471.479,"body":"So I started in"},{"speaker":"Unknown","startTime":462.809,"endTime":471.479,"body":"February of 2020. And how we got"},{"speaker":"Unknown","startTime":471.479,"endTime":480.779,"body":"into it is that my mom passed"},{"speaker":"Unknown","startTime":471.479,"endTime":480.779,"body":"away in 2018. And she was a she"},{"speaker":"Unknown","startTime":480.779,"endTime":487.169,"body":"had cancer short, bounce fast,"},{"speaker":"Unknown","startTime":480.779,"endTime":487.169,"body":"fast. And she was an antique"},{"speaker":"Unknown","startTime":487.169,"endTime":491.639,"body":"dealer. She would buy states,"},{"speaker":"Unknown","startTime":487.169,"endTime":491.639,"body":"when they would go to the time"},{"speaker":"Unknown","startTime":491.639,"endTime":494.969,"body":"that you didn't buy him online."},{"speaker":"Unknown","startTime":491.639,"endTime":494.969,"body":"You'd go and raise the little,"},{"speaker":"Unknown","startTime":495.839,"endTime":499.859,"body":"the little number and yeah, all"},{"speaker":"Unknown","startTime":495.839,"endTime":499.859,"body":"Yeah, right, right. You'd go to"},{"speaker":"Unknown","startTime":499.859,"endTime":502.829,"body":"the courthouse, so she would buy"},{"speaker":"Unknown","startTime":499.859,"endTime":502.829,"body":"estates, and then they would"},{"speaker":"Unknown","startTime":502.829,"endTime":506.279,"body":"clean them out and sell all the"},{"speaker":"Unknown","startTime":502.829,"endTime":506.279,"body":"contents. And then she was also"},{"speaker":"Unknown","startTime":506.279,"endTime":510.359,"body":"a real estate agent. So then she"},{"speaker":"Unknown","startTime":506.279,"endTime":510.359,"body":"would sell the property. So she"},{"speaker":"Unknown","startTime":510.359,"endTime":515.789,"body":"did that in the 80s and 90s in"},{"speaker":"Unknown","startTime":510.359,"endTime":515.789,"body":"the early 2000s. And we never"},{"speaker":"Unknown","startTime":515.789,"endTime":519.209,"body":"really thought anything about it"},{"speaker":"Unknown","startTime":515.789,"endTime":519.209,"body":"because it was mom, she had a"},{"speaker":"Unknown","startTime":519.209,"endTime":523.349,"body":"lot of junk. Junk. So you know,"},{"speaker":"Unknown","startTime":519.209,"endTime":523.349,"body":"we would move into our new"},{"speaker":"Unknown","startTime":523.349,"endTime":527.009,"body":"apartments. And, you know, my"},{"speaker":"Unknown","startTime":523.349,"endTime":527.009,"body":"theme was I had cobalt blue. So"},{"speaker":"Unknown","startTime":527.009,"endTime":531.569,"body":"she gave me cobalt blue plates"},{"speaker":"Unknown","startTime":527.009,"endTime":531.569,"body":"and cobalt blue barware. And my"},{"speaker":"Unknown","startTime":531.569,"endTime":535.349,"body":"sister was yellow. So she got"},{"speaker":"Unknown","startTime":531.569,"endTime":535.349,"body":"yellow. Now I know what's"},{"speaker":"Unknown","startTime":535.349,"endTime":540.809,"body":"depression. You know this, so"},{"speaker":"Unknown","startTime":535.349,"endTime":540.809,"body":"she would just give us a Like on"},{"speaker":"Unknown","startTime":540.809,"endTime":548.609,"body":"Mom gave us crap again. So when"},{"speaker":"Unknown","startTime":540.809,"endTime":548.609,"body":"she would always joke around"},{"speaker":"Unknown","startTime":548.609,"endTime":553.529,"body":"that when she passed, all this"},{"speaker":"Unknown","startTime":548.609,"endTime":553.529,"body":"stuff in her house is worth a"},{"speaker":"Unknown","startTime":553.529,"endTime":558.929,"body":"lot of money. So don't throw it"},{"speaker":"Unknown","startTime":553.529,"endTime":558.929,"body":"out. So she passed and we got"},{"speaker":"Unknown","startTime":558.929,"endTime":561.809,"body":"the task of cleaning out her"},{"speaker":"Unknown","startTime":558.929,"endTime":561.809,"body":"townhouse and selling it. And"},{"speaker":"Unknown","startTime":561.809,"endTime":567.449,"body":"she had a lot of stuff a lot. I"},{"speaker":"Unknown","startTime":561.809,"endTime":567.449,"body":"mean, so much bins in the"},{"speaker":"Unknown","startTime":567.449,"endTime":570.869,"body":"basement stacked high. But what"},{"speaker":"Unknown","startTime":567.449,"endTime":570.869,"body":"she did is that she bought lists"},{"speaker":"Unknown","startTime":570.869,"endTime":574.919,"body":"of stuff that was in each bin so"},{"speaker":"Unknown","startTime":570.869,"endTime":574.919,"body":"that was helpful. So we spent"},{"speaker":"Unknown","startTime":574.949,"endTime":579.329,"body":"like a couple months cleaning it"},{"speaker":"Unknown","startTime":574.949,"endTime":579.329,"body":"out and I never really thought"},{"speaker":"Unknown","startTime":579.329,"endTime":583.109,"body":"about any of this stuff having"},{"speaker":"Unknown","startTime":579.329,"endTime":583.109,"body":"any value until my brother in"},{"speaker":"Unknown","startTime":583.109,"endTime":586.499,"body":"law was throwing away some green"},{"speaker":"Unknown","startTime":583.109,"endTime":586.499,"body":"glass insulators. And my"},{"speaker":"Unknown","startTime":586.499,"endTime":589.649,"body":"youngest son goes mom I don't"},{"speaker":"Unknown","startTime":586.499,"endTime":589.649,"body":"think you should be thrown those"},{"speaker":"Unknown","startTime":589.649,"endTime":592.889,"body":"out. And he looked he googled it"},{"speaker":"Unknown","startTime":589.649,"endTime":592.889,"body":"and then found it on eBay goes"},{"speaker":"Unknown","startTime":593.399,"endTime":595.439,"body":"you know, those are all those"},{"speaker":"Unknown","startTime":593.399,"endTime":595.439,"body":"are words somebody I'm like,"},{"speaker":"Unknown","startTime":595.469,"endTime":600.599,"body":"Stop throwing things out. We"},{"speaker":"Unknown","startTime":595.469,"endTime":600.599,"body":"could have some money err."},{"speaker":"Suzanne Wells","startTime":601.44,"endTime":604.38,"body":"So just put it"},{"speaker":"Suzanne Wells","startTime":601.44,"endTime":604.38,"body":"aside and then like"},{"speaker":"Unknown","startTime":605.01,"endTime":607.2,"body":"that, and my sister's"},{"speaker":"Unknown","startTime":605.01,"endTime":607.2,"body":"like we're on the second"},{"speaker":"Unknown","startTime":608.34,"endTime":614.07,"body":"dumpster like, no, no, oh, no,"},{"speaker":"Unknown","startTime":608.34,"endTime":614.07,"body":"no, no. So anyway,"},{"speaker":"Suzanne Wells","startTime":614.37,"endTime":615.33,"body":"my heart"},{"speaker":"Unknown","startTime":616.41,"endTime":619.98,"body":"hurt my heart as well."},{"speaker":"Unknown","startTime":616.41,"endTime":619.98,"body":"After I started then I went"},{"speaker":"Unknown","startTime":619.98,"endTime":624.06,"body":"home, and I'm a researcher. So"},{"speaker":"Unknown","startTime":619.98,"endTime":624.06,"body":"I'm like online going, oh my god"},{"speaker":"Unknown","startTime":624.06,"endTime":627.66,"body":"mom is this mum is this mum is"},{"speaker":"Unknown","startTime":624.06,"endTime":627.66,"body":"this level of law? So I took"},{"speaker":"Unknown","startTime":627.66,"endTime":631.59,"body":"over the packing up everything"},{"speaker":"Unknown","startTime":627.66,"endTime":631.59,"body":"my sister took over, getting the"},{"speaker":"Unknown","startTime":631.62,"endTime":635.94,"body":"townhouse sold and all the other"},{"speaker":"Unknown","startTime":631.62,"endTime":635.94,"body":"paperwork. And I think on my ex"},{"speaker":"Unknown","startTime":635.94,"endTime":640.05,"body":"husband works for a storage"},{"speaker":"Unknown","startTime":635.94,"endTime":640.05,"body":"container facility. He's one of"},{"speaker":"Unknown","startTime":640.05,"endTime":644.19,"body":"the national managers. So I'm"},{"speaker":"Unknown","startTime":640.05,"endTime":644.19,"body":"like, I need like five pack"},{"speaker":"Unknown","startTime":644.19,"endTime":647.76,"body":"rats, please, please, please,"},{"speaker":"Unknown","startTime":644.19,"endTime":647.76,"body":"please. And he's like, so he"},{"speaker":"Unknown","startTime":647.76,"endTime":651.93,"body":"brought everything over there."},{"speaker":"Unknown","startTime":647.76,"endTime":651.93,"body":"And fast forward to it kind of"},{"speaker":"Unknown","startTime":651.93,"endTime":654.45,"body":"sat there a little bit. My"},{"speaker":"Unknown","startTime":651.93,"endTime":654.45,"body":"oldest one graduated from high"},{"speaker":"Unknown","startTime":654.45,"endTime":657.06,"body":"school at that time, were busy"},{"speaker":"Unknown","startTime":654.45,"endTime":657.06,"body":"graduations and all that stuff."},{"speaker":"Unknown","startTime":657.42,"endTime":660.81,"body":"And I brought some of the"},{"speaker":"Unknown","startTime":657.42,"endTime":660.81,"body":"jewelry home because I thought"},{"speaker":"Unknown","startTime":660.81,"endTime":664.53,"body":"it was pretty. She had tons of"},{"speaker":"Unknown","startTime":660.81,"endTime":664.53,"body":"jewelry cases and cases of"},{"speaker":"Unknown","startTime":664.53,"endTime":669.06,"body":"jewelry. And I started looking"},{"speaker":"Unknown","startTime":664.53,"endTime":669.06,"body":"up some items. And then she was"},{"speaker":"Unknown","startTime":669.06,"endTime":673.62,"body":"a really big collector of"},{"speaker":"Unknown","startTime":669.06,"endTime":673.62,"body":"depression glass. Which was"},{"speaker":"Unknown","startTime":673.62,"endTime":677.31,"body":"worth a lot more than it what is"},{"speaker":"Unknown","startTime":673.62,"endTime":677.31,"body":"now it was worth a lot more 10"},{"speaker":"Unknown","startTime":677.31,"endTime":677.85,"body":"years ago."},{"speaker":"Suzanne Wells","startTime":677.85,"endTime":681.81,"body":"Yeah, the glass"},{"speaker":"Suzanne Wells","startTime":677.85,"endTime":681.81,"body":"market has really fallen in the"},{"speaker":"Suzanne Wells","startTime":681.81,"endTime":682.98,"body":"past few years."},{"speaker":"Unknown","startTime":683.01,"endTime":685.95,"body":"Yeah. But you know, it"},{"speaker":"Unknown","startTime":683.01,"endTime":685.95,"body":"will recycle back around."},{"speaker":"Suzanne Wells","startTime":686.43,"endTime":688.86,"body":"Yeah, it's just"},{"speaker":"Suzanne Wells","startTime":686.43,"endTime":688.86,"body":"like stock market, it just kind"},{"speaker":"Suzanne Wells","startTime":688.86,"endTime":692.16,"body":"of goes up and down and things"},{"speaker":"Suzanne Wells","startTime":688.86,"endTime":692.16,"body":"will come back."},{"speaker":"Unknown","startTime":692.58,"endTime":697.05,"body":"So we just put those"},{"speaker":"Unknown","startTime":692.58,"endTime":697.05,"body":"away. And in February and like I"},{"speaker":"Unknown","startTime":697.05,"endTime":700.47,"body":"told about my son, I'm like,"},{"speaker":"Unknown","startTime":697.05,"endTime":700.47,"body":"Hey, I'm going to sell some of"},{"speaker":"Unknown","startTime":700.47,"endTime":704.67,"body":"the stuff on eBay. Do you know"},{"speaker":"Unknown","startTime":700.47,"endTime":704.67,"body":"anything about eBay? And my"},{"speaker":"Unknown","startTime":704.67,"endTime":707.52,"body":"son's like, oh, yeah, I've been"},{"speaker":"Unknown","startTime":704.67,"endTime":707.52,"body":"selling sports cards on there"},{"speaker":"Unknown","startTime":707.52,"endTime":709.74,"body":"for the last six months. Man."},{"speaker":"Unknown","startTime":707.52,"endTime":709.74,"body":"Did you notice I didn't ask you"},{"speaker":"Unknown","startTime":709.74,"endTime":713.1,"body":"for any money for, you know,"},{"speaker":"Unknown","startTime":709.74,"endTime":713.1,"body":"week for like lunch or anything"},{"speaker":"Unknown","startTime":713.1,"endTime":716.97,"body":"at college and like, oh, no, I"},{"speaker":"Unknown","startTime":713.1,"endTime":716.97,"body":"didn't know this. But thank you"},{"speaker":"Unknown","startTime":716.97,"endTime":722.22,"body":"for doing that. And he showed me"},{"speaker":"Unknown","startTime":716.97,"endTime":722.22,"body":"how to get on eBay. And I"},{"speaker":"Unknown","startTime":722.22,"endTime":726.54,"body":"started listing a couple of"},{"speaker":"Unknown","startTime":722.22,"endTime":726.54,"body":"other things. It was very"},{"speaker":"Unknown","startTime":726.54,"endTime":729.39,"body":"intimidating, because I didn't"},{"speaker":"Unknown","startTime":726.54,"endTime":729.39,"body":"want to list it wrong are listed"},{"speaker":"Unknown","startTime":729.39,"endTime":734.25,"body":"low or listing high and and I"},{"speaker":"Unknown","startTime":729.39,"endTime":734.25,"body":"wanted to know all about the"},{"speaker":"Unknown","startTime":734.25,"endTime":738.36,"body":"item before I listed it. So I"},{"speaker":"Unknown","startTime":734.25,"endTime":738.36,"body":"kind of went to listing some of"},{"speaker":"Unknown","startTime":738.36,"endTime":742.5,"body":"my stuff. And I started going to"},{"speaker":"Unknown","startTime":738.36,"endTime":742.5,"body":"some rummage sales and garage"},{"speaker":"Unknown","startTime":742.5,"endTime":745.29,"body":"sales and listing some of my"},{"speaker":"Unknown","startTime":742.5,"endTime":745.29,"body":"stuff because I didn't want to"},{"speaker":"Unknown","startTime":745.29,"endTime":749.19,"body":"list her stuff. And do it wrong."},{"speaker":"Unknown","startTime":745.29,"endTime":749.19,"body":"Do you know what I mean?"},{"speaker":"Suzanne Wells","startTime":749.31,"endTime":752.88,"body":"Yeah, start off"},{"speaker":"Suzanne Wells","startTime":749.31,"endTime":752.88,"body":"with low dollar items that don't"},{"speaker":"Suzanne Wells","startTime":752.88,"endTime":757.5,"body":"matter if you make a mistake and"},{"speaker":"Suzanne Wells","startTime":752.88,"endTime":757.5,"body":"that you're not as apprehensive."},{"speaker":"Suzanne Wells","startTime":758.13,"endTime":761.67,"body":"This is one thing I tell all"},{"speaker":"Suzanne Wells","startTime":758.13,"endTime":761.67,"body":"beginners in in my beginner"},{"speaker":"Suzanne Wells","startTime":761.67,"endTime":765.66,"body":"videos and stuff. It's like"},{"speaker":"Suzanne Wells","startTime":761.67,"endTime":765.66,"body":"don't start off with the iPhone."},{"speaker":"Suzanne Wells","startTime":765.69,"endTime":769.68,"body":"Don't start off with a Coach"},{"speaker":"Suzanne Wells","startTime":765.69,"endTime":769.68,"body":"purse. Start off with little"},{"speaker":"Suzanne Wells","startTime":769.68,"endTime":774.18,"body":"kitchen utensils. Just little"},{"speaker":"Suzanne Wells","startTime":769.68,"endTime":774.18,"body":"knick knack II things. Because"},{"speaker":"Suzanne Wells","startTime":775.56,"endTime":778.08,"body":"you know if you don't if you"},{"speaker":"Suzanne Wells","startTime":775.56,"endTime":778.08,"body":"don't have any feedback, did you"},{"speaker":"Suzanne Wells","startTime":778.08,"endTime":779.73,"body":"start off with zero feedback?"},{"speaker":"Unknown","startTime":780.0,"endTime":785.52,"body":"Yeah, um, no, I did not"},{"speaker":"Unknown","startTime":780.0,"endTime":785.52,"body":"because I hijacked my husband's"},{"speaker":"Unknown","startTime":786.84,"endTime":791.07,"body":"because I couldn't figure out"},{"speaker":"Unknown","startTime":786.84,"endTime":791.07,"body":"how to set a new one up, right?"},{"speaker":"Unknown","startTime":791.76,"endTime":795.12,"body":"Because I wanted to use at that"},{"speaker":"Unknown","startTime":791.76,"endTime":795.12,"body":"at that particular time. I'm"},{"speaker":"Unknown","startTime":795.12,"endTime":798.75,"body":"like, well, I should have a"},{"speaker":"Unknown","startTime":795.12,"endTime":798.75,"body":"business so I can't did Graham"},{"speaker":"Unknown","startTime":798.75,"endTime":802.89,"body":"dogs antiques. So my kids used"},{"speaker":"Unknown","startTime":798.75,"endTime":802.89,"body":"to call my mom grandma dog."},{"speaker":"Unknown","startTime":803.37,"endTime":808.05,"body":"Okay, that a grandma. So we kind"},{"speaker":"Unknown","startTime":803.37,"endTime":808.05,"body":"of named it after her. So I made"},{"speaker":"Unknown","startTime":808.05,"endTime":810.45,"body":"a logo and because I'm in"},{"speaker":"Unknown","startTime":808.05,"endTime":810.45,"body":"marketing stuff for my other"},{"speaker":"Unknown","startTime":810.45,"endTime":813.45,"body":"job, I made a logo so I'm like,"},{"speaker":"Unknown","startTime":810.45,"endTime":813.45,"body":"I'm gonna do this all business"},{"speaker":"Unknown","startTime":813.45,"endTime":817.17,"body":"like well, eBay like rejected me"},{"speaker":"Unknown","startTime":813.45,"endTime":817.17,"body":"because I didn't Yeah, en blah,"},{"speaker":"Unknown","startTime":817.17,"endTime":820.38,"body":"blah, blah. So I hijacked my"},{"speaker":"Unknown","startTime":817.17,"endTime":820.38,"body":"husband's account. So I had like"},{"speaker":"Unknown","startTime":820.38,"endTime":823.08,"body":"19 radium 19. So it's"},{"speaker":"Suzanne Wells","startTime":824.07,"endTime":827.01,"body":"better than that."},{"speaker":"Suzanne Wells","startTime":824.07,"endTime":827.01,"body":"Probably the date he opened it"},{"speaker":"Suzanne Wells","startTime":827.01,"endTime":833.88,"body":"was yours. 1009. Okay, so I know"},{"speaker":"Suzanne Wells","startTime":827.01,"endTime":833.88,"body":"a lot of beginners listen to"},{"speaker":"Suzanne Wells","startTime":833.88,"endTime":837.27,"body":"this podcast. So sorry seasoned"},{"speaker":"Suzanne Wells","startTime":833.88,"endTime":837.27,"body":"sellers if you know this"},{"speaker":"Suzanne Wells","startTime":837.27,"endTime":839.64,"body":"already, but it's great"},{"speaker":"Suzanne Wells","startTime":837.27,"endTime":839.64,"body":"information to tell people who"},{"speaker":"Suzanne Wells","startTime":839.64,"endTime":845.07,"body":"asked you about getting started"},{"speaker":"Suzanne Wells","startTime":839.64,"endTime":845.07,"body":"when you have zero feedback and"},{"speaker":"Suzanne Wells","startTime":845.07,"endTime":848.58,"body":"your account is just open and"},{"speaker":"Suzanne Wells","startTime":845.07,"endTime":848.58,"body":"then you start listing, high"},{"speaker":"Suzanne Wells","startTime":848.58,"endTime":852.78,"body":"dollar stuff, you are a prime"},{"speaker":"Suzanne Wells","startTime":848.58,"endTime":852.78,"body":"target for all kinds of scams."},{"speaker":"Suzanne Wells","startTime":852.93,"endTime":857.25,"body":"So if you can, you know you want"},{"speaker":"Suzanne Wells","startTime":852.93,"endTime":857.25,"body":"to establish your account buying"},{"speaker":"Suzanne Wells","startTime":857.25,"endTime":863.19,"body":"a few things. As it gets older,"},{"speaker":"Suzanne Wells","startTime":857.25,"endTime":863.19,"body":"you will be less vulnerable for"},{"speaker":"Suzanne Wells","startTime":863.19,"endTime":867.03,"body":"scams but I just hear this all"},{"speaker":"Suzanne Wells","startTime":863.19,"endTime":867.03,"body":"the time people have one thing"},{"speaker":"Suzanne Wells","startTime":867.03,"endTime":870.72,"body":"like my grandmother's Tiffany"},{"speaker":"Suzanne Wells","startTime":867.03,"endTime":870.72,"body":"lamp, you know is worth $600 and"},{"speaker":"Suzanne Wells","startTime":870.93,"endTime":874.05,"body":"and they want to start off"},{"speaker":"Suzanne Wells","startTime":870.93,"endTime":874.05,"body":"selling that one thing and it's,"},{"speaker":"Suzanne Wells","startTime":874.47,"endTime":876.66,"body":"you're better off just getting"},{"speaker":"Suzanne Wells","startTime":874.47,"endTime":876.66,"body":"somebody to do it for you on"},{"speaker":"Suzanne Wells","startTime":876.66,"endTime":882.51,"body":"their account because it is a"},{"speaker":"Suzanne Wells","startTime":876.66,"endTime":882.51,"body":"process. And eBay is even"},{"speaker":"Suzanne Wells","startTime":882.51,"endTime":885.66,"body":"getting more strict about things"},{"speaker":"Suzanne Wells","startTime":882.51,"endTime":885.66,"body":"when you're brand new with"},{"speaker":"Suzanne Wells","startTime":885.66,"endTime":890.13,"body":"selling limits, not only number"},{"speaker":"Suzanne Wells","startTime":885.66,"endTime":890.13,"body":"of items, but dollar amounts and"},{"speaker":"Suzanne Wells","startTime":890.43,"endTime":894.27,"body":"there's all kinds of hoops you"},{"speaker":"Suzanne Wells","startTime":890.43,"endTime":894.27,"body":"have to jump through. And that's"},{"speaker":"Suzanne Wells","startTime":894.27,"endTime":897.99,"body":"by design because eBay wants"},{"speaker":"Suzanne Wells","startTime":894.27,"endTime":897.99,"body":"people who are going to be"},{"speaker":"Suzanne Wells","startTime":897.99,"endTime":902.46,"body":"committed to set selling stuff,"},{"speaker":"Suzanne Wells","startTime":897.99,"endTime":902.46,"body":"whether it's a few items a month"},{"speaker":"Suzanne Wells","startTime":902.46,"endTime":907.5,"body":"or hundreds of items. And so new"},{"speaker":"Suzanne Wells","startTime":902.46,"endTime":907.5,"body":"people think, Oh, it's so it's"},{"speaker":"Suzanne Wells","startTime":907.5,"endTime":910.56,"body":"so difficult? Well, no, it's"},{"speaker":"Suzanne Wells","startTime":907.5,"endTime":910.56,"body":"just like anything else, you"},{"speaker":"Suzanne Wells","startTime":910.56,"endTime":915.06,"body":"just have to go through the"},{"speaker":"Suzanne Wells","startTime":910.56,"endTime":915.06,"body":"steps. And so I'm glad to not"},{"speaker":"Suzanne Wells","startTime":915.06,"endTime":918.54,"body":"glad to hear that you were"},{"speaker":"Suzanne Wells","startTime":915.06,"endTime":918.54,"body":"rejected. But that's a perfect"},{"speaker":"Suzanne Wells","startTime":918.54,"endTime":922.74,"body":"example of what can happen. When"},{"speaker":"Suzanne Wells","startTime":918.54,"endTime":922.74,"body":"you're starting out and you want"},{"speaker":"Suzanne Wells","startTime":922.74,"endTime":926.43,"body":"to just start a business, it's"},{"speaker":"Suzanne Wells","startTime":922.74,"endTime":926.43,"body":"better just to do it on a"},{"speaker":"Suzanne Wells","startTime":926.43,"endTime":930.72,"body":"personal account, get used to"},{"speaker":"Suzanne Wells","startTime":926.43,"endTime":930.72,"body":"the system, sell some things,"},{"speaker":"Suzanne Wells","startTime":930.72,"endTime":934.05,"body":"and then you can always"},{"speaker":"Suzanne Wells","startTime":930.72,"endTime":934.05,"body":"transition that account. You can"},{"speaker":"Suzanne Wells","startTime":934.05,"endTime":935.76,"body":"change your store name"},{"speaker":"Unknown","startTime":936.78,"endTime":939.48,"body":"I did when I had all"},{"speaker":"Unknown","startTime":936.78,"endTime":939.48,"body":"the ducks in the row, then, you"},{"speaker":"Unknown","startTime":939.48,"endTime":942.84,"body":"know, I didn't want to, you"},{"speaker":"Unknown","startTime":939.48,"endTime":942.84,"body":"know, go too fast. So that's"},{"speaker":"Suzanne Wells","startTime":942.84,"endTime":944.49,"body":"my speech. Bad."},{"speaker":"Suzanne Wells","startTime":942.84,"endTime":944.49,"body":"It's"},{"speaker":"Unknown","startTime":944.49,"endTime":950.1,"body":"true. That is true."},{"speaker":"Unknown","startTime":944.49,"endTime":950.1,"body":"I've, uh, I haven't been, I've"},{"speaker":"Unknown","startTime":950.1,"endTime":953.04,"body":"been fortunate enough to have"},{"speaker":"Unknown","startTime":950.1,"endTime":953.04,"body":"too many scammers. And I've just"},{"speaker":"Unknown","startTime":953.07,"endTime":956.79,"body":"blocked them right away. But"},{"speaker":"Unknown","startTime":953.07,"endTime":956.79,"body":"right. You read some horror"},{"speaker":"Unknown","startTime":956.79,"endTime":960.0,"body":"stories. And I feel bad for some"},{"speaker":"Unknown","startTime":956.79,"endTime":960.0,"body":"of those sellers who's trying to"},{"speaker":"Unknown","startTime":960.0,"endTime":963.33,"body":"have fun and make some money."},{"speaker":"Unknown","startTime":960.0,"endTime":963.33,"body":"And they got to deal with that"},{"speaker":"Unknown","startTime":963.33,"endTime":963.93,"body":"stuff. So"},{"speaker":"Suzanne Wells","startTime":963.959,"endTime":966.209,"body":"well in in it's"},{"speaker":"Suzanne Wells","startTime":963.959,"endTime":966.209,"body":"really just ignorance. And I'm"},{"speaker":"Suzanne Wells","startTime":966.209,"endTime":971.969,"body":"not using that as a in a bad"},{"speaker":"Suzanne Wells","startTime":966.209,"endTime":971.969,"body":"way, like in an insulting way."},{"speaker":"Suzanne Wells","startTime":971.969,"endTime":975.929,"body":"But if you don't know, you've"},{"speaker":"Suzanne Wells","startTime":971.969,"endTime":975.929,"body":"never done this before. You"},{"speaker":"Suzanne Wells","startTime":975.929,"endTime":979.619,"body":"don't know what all the pitfalls"},{"speaker":"Suzanne Wells","startTime":975.929,"endTime":979.619,"body":"are and what can happen. So"},{"speaker":"Suzanne Wells","startTime":981.119,"endTime":984.749,"body":"that's usually the problem is"},{"speaker":"Suzanne Wells","startTime":981.119,"endTime":984.749,"body":"people just don't know the"},{"speaker":"Suzanne Wells","startTime":984.749,"endTime":989.519,"body":"system. So they get caught up in"},{"speaker":"Suzanne Wells","startTime":984.749,"endTime":989.519,"body":"things that are kind of hard to"},{"speaker":"Suzanne Wells","startTime":989.549,"endTime":991.019,"body":"unravel sometimes."},{"speaker":"Unknown","startTime":991.71,"endTime":994.56,"body":"Right? Yeah, exactly."},{"speaker":"Unknown","startTime":991.71,"endTime":994.56,"body":"So"},{"speaker":"Suzanne Wells","startTime":994.89,"endTime":996.45,"body":"back to your"},{"speaker":"Suzanne Wells","startTime":994.89,"endTime":996.45,"body":"mom's stuff."},{"speaker":"Unknown","startTime":996.72,"endTime":1000.38,"body":"So So anyway, so we"},{"speaker":"Unknown","startTime":996.72,"endTime":1000.38,"body":"started, I listed some other"},{"speaker":"Unknown","startTime":1000.38,"endTime":1004.58,"body":"stuff, I listed a glass set and"},{"speaker":"Unknown","startTime":1000.38,"endTime":1004.58,"body":"all that kind of stuff and made"},{"speaker":"Unknown","startTime":1004.58,"endTime":1010.58,"body":"some sales and I was excited."},{"speaker":"Unknown","startTime":1004.58,"endTime":1010.58,"body":"And then all sudden, the"},{"speaker":"Unknown","startTime":1010.58,"endTime":1017.21,"body":"pandemic happened, right. And we"},{"speaker":"Unknown","startTime":1010.58,"endTime":1017.21,"body":"have another business, which we"},{"speaker":"Unknown","startTime":1017.21,"endTime":1020.24,"body":"have a family run business, we"},{"speaker":"Unknown","startTime":1017.21,"endTime":1020.24,"body":"make custom apparel and"},{"speaker":"Unknown","startTime":1020.24,"endTime":1023.78,"body":"promotional items. And next"},{"speaker":"Unknown","startTime":1020.24,"endTime":1023.78,"body":"month, we'll be celebrating 20"},{"speaker":"Unknown","startTime":1023.78,"endTime":1024.23,"body":"years, which"},{"speaker":"Suzanne Wells","startTime":1024.23,"endTime":1026.78,"body":"is great. I'm"},{"speaker":"Suzanne Wells","startTime":1024.23,"endTime":1026.78,"body":"gradually work with my"},{"speaker":"Unknown","startTime":1026.81,"endTime":1032.84,"body":"dad and my brother and"},{"speaker":"Unknown","startTime":1026.81,"endTime":1032.84,"body":"my husband. And I had a lot of"},{"speaker":"Unknown","startTime":1032.84,"endTime":1035.63,"body":"friends working for me and it"},{"speaker":"Unknown","startTime":1032.84,"endTime":1035.63,"body":"was great. But then when the"},{"speaker":"Unknown","startTime":1035.63,"endTime":1041.57,"body":"pandemic hit, nothing,"},{"speaker":"Unknown","startTime":1035.63,"endTime":1041.57,"body":"everything died. And it looks it"},{"speaker":"Unknown","startTime":1041.57,"endTime":1048.08,"body":"was sad. 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And I'm like, Oh my"},{"speaker":"Unknown","startTime":1059.63,"endTime":1060.14,"body":"God,"},{"speaker":"Suzanne Wells","startTime":1060.17,"endTime":1062.72,"body":"I know it was"},{"speaker":"Suzanne Wells","startTime":1060.17,"endTime":1062.72,"body":"just everybody was walking"},{"speaker":"Suzanne Wells","startTime":1062.72,"endTime":1067.01,"body":"around like a zombie. Like I"},{"speaker":"Suzanne Wells","startTime":1062.72,"endTime":1067.01,"body":"don't know what to do. And that"},{"speaker":"Suzanne Wells","startTime":1067.01,"endTime":1070.01,"body":"was that was really the problem."},{"speaker":"Suzanne Wells","startTime":1067.01,"endTime":1070.01,"body":"You know, a lot of people got"},{"speaker":"Suzanne Wells","startTime":1070.01,"endTime":1073.13,"body":"mad had to wear a mask, you"},{"speaker":"Suzanne Wells","startTime":1070.01,"endTime":1073.13,"body":"know, this place is closed can't"},{"speaker":"Suzanne Wells","startTime":1073.13,"endTime":1077.75,"body":"do this, but nobody knew what to"},{"speaker":"Suzanne Wells","startTime":1073.13,"endTime":1077.75,"body":"do. You know, hindsight is 2020"},{"speaker":"Suzanne Wells","startTime":1078.02,"endTime":1080.69,"body":"When you're in the middle of it,"},{"speaker":"Suzanne Wells","startTime":1078.02,"endTime":1080.69,"body":"it was just so frustrating and"},{"speaker":"Suzanne Wells","startTime":1080.69,"endTime":1084.98,"body":"watching people's lose their"},{"speaker":"Suzanne Wells","startTime":1080.69,"endTime":1084.98,"body":"businesses because they couldn't"},{"speaker":"Suzanne Wells","startTime":1085.16,"endTime":1088.37,"body":"be open or there was no"},{"speaker":"Suzanne Wells","startTime":1085.16,"endTime":1088.37,"body":"interest. People were hanging on"},{"speaker":"Suzanne Wells","startTime":1088.37,"endTime":1090.53,"body":"to their money. They didn't know"},{"speaker":"Suzanne Wells","startTime":1088.37,"endTime":1090.53,"body":"how long it's gonna last what"},{"speaker":"Suzanne Wells","startTime":1090.53,"endTime":1091.34,"body":"was gonna happen."},{"speaker":"Unknown","startTime":1091.79,"endTime":1095.87,"body":"Know what? Well, I'm in"},{"speaker":"Unknown","startTime":1091.79,"endTime":1095.87,"body":"where you're at. It was a little"},{"speaker":"Unknown","startTime":1095.87,"endTime":1099.56,"body":"more, I don't want to see light"},{"speaker":"Unknown","startTime":1095.87,"endTime":1099.56,"body":"lighter. But up here in Chicago,"},{"speaker":"Unknown","startTime":1099.56,"endTime":1103.55,"body":"it was up. Listen, if you walked"},{"speaker":"Unknown","startTime":1099.56,"endTime":1103.55,"body":"out of you're afraid to walk out"},{"speaker":"Unknown","startTime":1103.55,"endTime":1104.78,"body":"of your house. Yeah, we"},{"speaker":"Suzanne Wells","startTime":1104.78,"endTime":1107.36,"body":"could get away"},{"speaker":"Suzanne Wells","startTime":1104.78,"endTime":1107.36,"body":"with more down here what you're"},{"speaker":"Suzanne Wells","startTime":1107.36,"endTime":1113.78,"body":"saying the wrong word. Correct."},{"speaker":"Suzanne Wells","startTime":1107.36,"endTime":1113.78,"body":"And, you know, you'd see people"},{"speaker":"Suzanne Wells","startTime":1113.78,"endTime":1117.05,"body":"that just refused wear a mask,"},{"speaker":"Suzanne Wells","startTime":1113.78,"endTime":1117.05,"body":"and nobody would say anything to"},{"speaker":"Suzanne Wells","startTime":1117.05,"endTime":1122.48,"body":"him. You know, it was in"},{"speaker":"Suzanne Wells","startTime":1117.05,"endTime":1122.48,"body":"different parts of the country."},{"speaker":"Suzanne Wells","startTime":1122.48,"endTime":1126.65,"body":"It was different situations. You"},{"speaker":"Suzanne Wells","startTime":1122.48,"endTime":1126.65,"body":"know, when the South was a"},{"speaker":"Suzanne Wells","startTime":1126.65,"endTime":1129.35,"body":"little more relaxed on some of"},{"speaker":"Suzanne Wells","startTime":1126.65,"endTime":1129.35,"body":"that stuff. Right?"},{"speaker":"Unknown","startTime":1129.38,"endTime":1131.81,"body":"My son goes to Ole Miss"},{"speaker":"Unknown","startTime":1129.38,"endTime":1131.81,"body":"or he goes to University of"},{"speaker":"Unknown","startTime":1131.81,"endTime":1136.49,"body":"Mississippi. Yeah, so he was he"},{"speaker":"Unknown","startTime":1131.81,"endTime":1136.49,"body":"was okay. And then also, he got"},{"speaker":"Unknown","startTime":1136.49,"endTime":1141.2,"body":"sent home. And his girlfriend"},{"speaker":"Unknown","startTime":1136.49,"endTime":1141.2,"body":"got sent home from college. And"},{"speaker":"Unknown","startTime":1141.2,"endTime":1146.18,"body":"they came back home and then my"},{"speaker":"Unknown","startTime":1141.2,"endTime":1146.18,"body":"youngest at the time was still"},{"speaker":"Unknown","startTime":1146.18,"endTime":1152.0,"body":"in high school. So he was a stop"},{"speaker":"Unknown","startTime":1146.18,"endTime":1152.0,"body":"school for a while. So he had"},{"speaker":"Unknown","startTime":1152.0,"endTime":1155.09,"body":"nothing to do and then my"},{"speaker":"Unknown","startTime":1152.0,"endTime":1155.09,"body":"stepsister daughter came to live"},{"speaker":"Unknown","startTime":1155.09,"endTime":1158.84,"body":"with us in COVID. And then she"},{"speaker":"Unknown","startTime":1155.09,"endTime":1158.84,"body":"brought her boyfriend and this"},{"speaker":"Unknown","startTime":1158.84,"endTime":1161.27,"body":"is all happening why we just"},{"speaker":"Unknown","startTime":1158.84,"endTime":1161.27,"body":"bought a brand new house and a"},{"speaker":"Unknown","startTime":1161.27,"endTime":1164.78,"body":"couple acres and then a"},{"speaker":"Unknown","startTime":1161.27,"endTime":1164.78,"body":"corporate Huntley, so we can be"},{"speaker":"Unknown","startTime":1165.35,"endTime":1168.17,"body":"quiet and quietness and peaceful"},{"speaker":"Unknown","startTime":1165.35,"endTime":1168.17,"body":"because the kids are going to be"},{"speaker":"Unknown","startTime":1168.17,"endTime":1172.22,"body":"grown and moving out. And we"},{"speaker":"Unknown","startTime":1168.17,"endTime":1172.22,"body":"wanted to enjoy the last half of"},{"speaker":"Unknown","startTime":1172.22,"endTime":1173.12,"body":"your life. So"},{"speaker":"Suzanne Wells","startTime":1173.12,"endTime":1176.03,"body":"did you have them"},{"speaker":"Suzanne Wells","startTime":1173.12,"endTime":1176.03,"body":"pitch tents in the backyard?"},{"speaker":"Suzanne Wells","startTime":1176.24,"endTime":1177.62,"body":"Y'all staying out there?"},{"speaker":"Unknown","startTime":1178.28,"endTime":1180.86,"body":"I wish I could have I"},{"speaker":"Unknown","startTime":1178.28,"endTime":1180.86,"body":"mean, everyone was on top of and"},{"speaker":"Unknown","startTime":1180.86,"endTime":1184.64,"body":"everyone was together. So me and"},{"speaker":"Unknown","startTime":1180.86,"endTime":1184.64,"body":"my husband would go to work even"},{"speaker":"Unknown","startTime":1184.64,"endTime":1187.1,"body":"though there wasn't any work"},{"speaker":"Unknown","startTime":1184.64,"endTime":1187.1,"body":"because we didn't want to"},{"speaker":"Suzanne Wells","startTime":1187.73,"endTime":1191.96,"body":"omit them. Your"},{"speaker":"Suzanne Wells","startTime":1187.73,"endTime":1191.96,"body":"escape. Escape so"},{"speaker":"Unknown","startTime":1191.96,"endTime":1194.54,"body":"it worked out for a"},{"speaker":"Unknown","startTime":1191.96,"endTime":1194.54,"body":"couple of weeks, and then all"},{"speaker":"Unknown","startTime":1194.54,"endTime":1197.72,"body":"sudden they showed up at work"},{"speaker":"Unknown","startTime":1194.54,"endTime":1197.72,"body":"and like you guys are watching"},{"speaker":"Unknown","startTime":1197.72,"endTime":1201.68,"body":"TV. I'm like, yeah, yeah. Yeah,"},{"speaker":"Unknown","startTime":1197.72,"endTime":1201.68,"body":"when we're hungry, I'm like,"},{"speaker":"Unknown","startTime":1201.68,"endTime":1209.57,"body":"they found us. They found us,"},{"speaker":"Unknown","startTime":1201.68,"endTime":1209.57,"body":"grant. So then it became the fun"},{"speaker":"Unknown","startTime":1209.6,"endTime":1212.51,"body":"hobby of selling some of my"},{"speaker":"Unknown","startTime":1209.6,"endTime":1212.51,"body":"mom's stuff. And then some of"},{"speaker":"Unknown","startTime":1212.51,"endTime":1216.02,"body":"the stuff I thrifted on eBay"},{"speaker":"Unknown","startTime":1212.51,"endTime":1216.02,"body":"came to a necessity is that I"},{"speaker":"Unknown","startTime":1216.02,"endTime":1219.77,"body":"need to sell stuff to support my"},{"speaker":"Unknown","startTime":1216.02,"endTime":1219.77,"body":"family because you still have to"},{"speaker":"Unknown","startTime":1219.77,"endTime":1222.56,"body":"pay your mortgage, you still"},{"speaker":"Unknown","startTime":1219.77,"endTime":1222.56,"body":"have to pay the bills. I'm not"},{"speaker":"Unknown","startTime":1222.56,"endTime":1225.71,"body":"feeding three males now that are"},{"speaker":"Unknown","startTime":1222.56,"endTime":1225.71,"body":"at home. Now I'm feeding"},{"speaker":"Unknown","startTime":1225.89,"endTime":1230.93,"body":"eighths. And then, you know, I"},{"speaker":"Unknown","startTime":1225.89,"endTime":1230.93,"body":"didn't eat chicken to buy for"},{"speaker":"Unknown","startTime":1230.93,"endTime":1235.97,"body":"eight people, I never had eight"},{"speaker":"Unknown","startTime":1230.93,"endTime":1235.97,"body":"people in my house. So it became"},{"speaker":"Unknown","startTime":1235.97,"endTime":1240.5,"body":"a necessity. So then it kind of"},{"speaker":"Unknown","startTime":1235.97,"endTime":1240.5,"body":"kicked into high gear where,"},{"speaker":"Unknown","startTime":1240.5,"endTime":1243.02,"body":"okay, I got to list 10 items a"},{"speaker":"Unknown","startTime":1240.5,"endTime":1243.02,"body":"day, I gotta list 15 We got to"},{"speaker":"Unknown","startTime":1243.02,"endTime":1247.7,"body":"clean, we got to pack, we got to"},{"speaker":"Unknown","startTime":1243.02,"endTime":1247.7,"body":"do this, we got to do that. And"},{"speaker":"Unknown","startTime":1247.7,"endTime":1251.96,"body":"that's how we survived COVID"},{"speaker":"Unknown","startTime":1247.7,"endTime":1251.96,"body":"Without going totally bankrupt"},{"speaker":"Unknown","startTime":1251.96,"endTime":1253.64,"body":"and losing everything."},{"speaker":"Suzanne Wells","startTime":1253.91,"endTime":1257.69,"body":"Well, I love to"},{"speaker":"Suzanne Wells","startTime":1253.91,"endTime":1257.69,"body":"hear that you came to eBay in"},{"speaker":"Suzanne Wells","startTime":1257.69,"endTime":1263.21,"body":"2020. And I've mentioned this"},{"speaker":"Suzanne Wells","startTime":1257.69,"endTime":1263.21,"body":"before, but my business was"},{"speaker":"Suzanne Wells","startTime":1263.21,"endTime":1268.58,"body":"great, you know, selling used"},{"speaker":"Suzanne Wells","startTime":1263.21,"endTime":1268.58,"body":"clothing and swimwear and things"},{"speaker":"Suzanne Wells","startTime":1268.58,"endTime":1273.5,"body":"that people were using during"},{"speaker":"Suzanne Wells","startTime":1268.58,"endTime":1273.5,"body":"the times have COVID And you"},{"speaker":"Suzanne Wells","startTime":1273.5,"endTime":1276.08,"body":"know, people trying to get"},{"speaker":"Suzanne Wells","startTime":1273.5,"endTime":1276.08,"body":"outside and do more activities"},{"speaker":"Suzanne Wells","startTime":1276.08,"endTime":1284.42,"body":"and, you know, needed stuff for"},{"speaker":"Suzanne Wells","startTime":1276.08,"endTime":1284.42,"body":"that. But so many customers were"},{"speaker":"Suzanne Wells","startTime":1284.48,"endTime":1290.18,"body":"just new on eBay in 2020. Like"},{"speaker":"Suzanne Wells","startTime":1284.48,"endTime":1290.18,"body":"they decided stores are closed."},{"speaker":"Suzanne Wells","startTime":1290.78,"endTime":1294.41,"body":"I need what I need. Amazon's out"},{"speaker":"Suzanne Wells","startTime":1290.78,"endTime":1294.41,"body":"of stock of a lot of things, you"},{"speaker":"Suzanne Wells","startTime":1294.41,"endTime":1297.8,"body":"know, you'd go on Amazon and it"},{"speaker":"Suzanne Wells","startTime":1294.41,"endTime":1297.8,"body":"would be estimated delivery"},{"speaker":"Suzanne Wells","startTime":1297.8,"endTime":1301.07,"body":"three weeks, you know, they were"},{"speaker":"Suzanne Wells","startTime":1297.8,"endTime":1301.07,"body":"slammed, they couldn't keep up."},{"speaker":"Suzanne Wells","startTime":1301.82,"endTime":1304.7,"body":"But here's all these eBay"},{"speaker":"Suzanne Wells","startTime":1301.82,"endTime":1304.7,"body":"sellers with all this stuff in"},{"speaker":"Suzanne Wells","startTime":1304.7,"endTime":1310.13,"body":"their house that they could ship"},{"speaker":"Suzanne Wells","startTime":1304.7,"endTime":1310.13,"body":"today. So it just took off as"},{"speaker":"Suzanne Wells","startTime":1310.13,"endTime":1314.36,"body":"far as buyers and you know, I"},{"speaker":"Suzanne Wells","startTime":1310.13,"endTime":1314.36,"body":"I'm very analytical that way I"},{"speaker":"Suzanne Wells","startTime":1314.36,"endTime":1316.97,"body":"like to look at who's buying"},{"speaker":"Suzanne Wells","startTime":1314.36,"endTime":1316.97,"body":"where's it going? You know, are"},{"speaker":"Suzanne Wells","startTime":1316.97,"endTime":1320.21,"body":"they a repeat buyer? And so I,"},{"speaker":"Unknown","startTime":1320.66,"endTime":1323.57,"body":"I always want to want"},{"speaker":"Unknown","startTime":1320.66,"endTime":1323.57,"body":"to ask them, What are you doing"},{"speaker":"Unknown","startTime":1323.57,"endTime":1324.14,"body":"with that?"},{"speaker":"Suzanne Wells","startTime":1324.62,"endTime":1327.11,"body":"Yeah, you can i i"},{"speaker":"Unknown","startTime":1327.11,"endTime":1330.11,"body":"am sometimes I get a"},{"speaker":"Unknown","startTime":1327.11,"endTime":1330.11,"body":"lot of feedback of like, you"},{"speaker":"Unknown","startTime":1330.11,"endTime":1334.34,"body":"know, my mom had a lot of deer"},{"speaker":"Unknown","startTime":1330.11,"endTime":1334.34,"body":"glasses. I think federal glass."},{"speaker":"Unknown","startTime":1334.34,"endTime":1339.26,"body":"They were like Gazelle glasses."},{"speaker":"Unknown","startTime":1334.34,"endTime":1339.26,"body":"And, you know, I sold a bunch of"},{"speaker":"Unknown","startTime":1339.26,"endTime":1342.02,"body":"sets in COVID. And people are"},{"speaker":"Unknown","startTime":1339.26,"endTime":1342.02,"body":"like, well, we got nothing else"},{"speaker":"Unknown","startTime":1342.02,"endTime":1344.39,"body":"to do. We're just gonna cocktail"},{"speaker":"Unknown","startTime":1342.02,"endTime":1344.39,"body":"and fancy 19"},{"speaker":"Suzanne Wells","startTime":1344.54,"endTime":1346.55,"body":"Yeah, you know,"},{"speaker":"Suzanne Wells","startTime":1344.54,"endTime":1346.55,"body":"kitchen stuff. Everybody's"},{"speaker":"Suzanne Wells","startTime":1346.55,"endTime":1350.9,"body":"cooking at home, outdoor"},{"speaker":"Suzanne Wells","startTime":1346.55,"endTime":1350.9,"body":"activities, homeschooling stuff,"},{"speaker":"Suzanne Wells","startTime":1350.9,"endTime":1356.18,"body":"things to entertain kids."},{"speaker":"Suzanne Wells","startTime":1350.9,"endTime":1356.18,"body":"Consumable stuff, like, you"},{"speaker":"Suzanne Wells","startTime":1356.18,"endTime":1360.92,"body":"know, arts and crafts, supplies,"},{"speaker":"Suzanne Wells","startTime":1356.18,"endTime":1360.92,"body":"things like that. And it was, it"},{"speaker":"Suzanne Wells","startTime":1360.92,"endTime":1363.95,"body":"was a very interesting,"},{"speaker":"Suzanne Wells","startTime":1360.92,"endTime":1363.95,"body":"frustrating but interesting"},{"speaker":"Suzanne Wells","startTime":1363.95,"endTime":1367.94,"body":"time, you had the right things"},{"speaker":"Suzanne Wells","startTime":1363.95,"endTime":1367.94,"body":"that people wanted."},{"speaker":"Unknown","startTime":1368.75,"endTime":1371.96,"body":"Right? And by us, all"},{"speaker":"Unknown","startTime":1368.75,"endTime":1371.96,"body":"the stores were closed. So"},{"speaker":"Unknown","startTime":1372.17,"endTime":1376.46,"body":"right, I first started buying"},{"speaker":"Unknown","startTime":1372.17,"endTime":1376.46,"body":"sourcing stuff that goodwill"},{"speaker":"Unknown","startTime":1376.46,"endTime":1380.21,"body":"online wasn't very popular. So I"},{"speaker":"Unknown","startTime":1376.46,"endTime":1380.21,"body":"was just hauling in tons of"},{"speaker":"Unknown","startTime":1380.21,"endTime":1385.1,"body":"stuff. Cheap. Right? in it."},{"speaker":"Unknown","startTime":1380.21,"endTime":1385.1,"body":"Plus, it gave me bubble wrapping"},{"speaker":"Unknown","startTime":1385.13,"endTime":1390.59,"body":"boxes that I needed. So"},{"speaker":"Unknown","startTime":1385.13,"endTime":1390.59,"body":"desperately stuff. But now"},{"speaker":"Unknown","startTime":1390.59,"endTime":1393.08,"body":"everyone knows about Goodwill"},{"speaker":"Unknown","startTime":1390.59,"endTime":1393.08,"body":"online. And those prices are"},{"speaker":"Unknown","startTime":1393.08,"endTime":1396.92,"body":"just at, you know, at the peak,"},{"speaker":"Unknown","startTime":1393.08,"endTime":1396.92,"body":"and it's hard to get a deal on"},{"speaker":"Unknown","startTime":1396.92,"endTime":1399.14,"body":"there to pick up something to"},{"speaker":"Unknown","startTime":1396.92,"endTime":1399.14,"body":"resell."},{"speaker":"Suzanne Wells","startTime":1400.34,"endTime":1404.48,"body":"Well, but I think"},{"speaker":"Suzanne Wells","startTime":1400.34,"endTime":1404.48,"body":"as far as that situation and"},{"speaker":"Suzanne Wells","startTime":1404.48,"endTime":1408.86,"body":"prices in the stores have gone"},{"speaker":"Suzanne Wells","startTime":1404.48,"endTime":1408.86,"body":"up. I think if you look at the"},{"speaker":"Suzanne Wells","startTime":1408.86,"endTime":1413.09,"body":"laws of economics, you can only"},{"speaker":"Suzanne Wells","startTime":1408.86,"endTime":1413.09,"body":"push those prices so high. And"},{"speaker":"Suzanne Wells","startTime":1413.09,"endTime":1417.08,"body":"people are just like, No, I'm"},{"speaker":"Suzanne Wells","startTime":1413.09,"endTime":1417.08,"body":"not doing that. And, you know,"},{"speaker":"Suzanne Wells","startTime":1417.08,"endTime":1420.02,"body":"they have to find that sweet"},{"speaker":"Suzanne Wells","startTime":1417.08,"endTime":1420.02,"body":"spot of where people are going"},{"speaker":"Suzanne Wells","startTime":1420.02,"endTime":1424.1,"body":"to buy because Goodwill has no"},{"speaker":"Suzanne Wells","startTime":1420.02,"endTime":1424.1,"body":"shortage of stuff. And they're"},{"speaker":"Suzanne Wells","startTime":1424.1,"endTime":1426.68,"body":"just going to keep getting more,"},{"speaker":"Suzanne Wells","startTime":1424.1,"endTime":1426.68,"body":"you know, people like you that"},{"speaker":"Suzanne Wells","startTime":1426.68,"endTime":1433.19,"body":"need five storage units for a"},{"speaker":"Suzanne Wells","startTime":1426.68,"endTime":1433.19,"body":"loved one. Right and whatever."},{"speaker":"Suzanne Wells","startTime":1433.19,"endTime":1437.69,"body":"So I think we're gonna see a"},{"speaker":"Suzanne Wells","startTime":1433.19,"endTime":1437.69,"body":"shift at some point. I mean, I"},{"speaker":"Suzanne Wells","startTime":1437.69,"endTime":1441.95,"body":"know, grocery prices are insane,"},{"speaker":"Suzanne Wells","startTime":1437.69,"endTime":1441.95,"body":"right? Yeah,"},{"speaker":"Unknown","startTime":1441.98,"endTime":1442.91,"body":"I can't even"},{"speaker":"Suzanne Wells","startTime":1443.689,"endTime":1445.849,"body":"I started"},{"speaker":"Suzanne Wells","startTime":1443.689,"endTime":1445.849,"body":"shopping at Walmart for"},{"speaker":"Suzanne Wells","startTime":1445.849,"endTime":1448.849,"body":"groceries, which I don't"},{"speaker":"Suzanne Wells","startTime":1445.849,"endTime":1448.849,"body":"normally do because it's just"},{"speaker":"Suzanne Wells","startTime":1448.879,"endTime":1451.669,"body":"not convenient. Like it's a"},{"speaker":"Suzanne Wells","startTime":1448.879,"endTime":1451.669,"body":"little bit out of the way. But"},{"speaker":"Suzanne Wells","startTime":1451.699,"endTime":1454.759,"body":"you know, there's Walmarts"},{"speaker":"Suzanne Wells","startTime":1451.699,"endTime":1454.759,"body":"everywhere but, you know, some"},{"speaker":"Suzanne Wells","startTime":1454.759,"endTime":1458.689,"body":"of their items are two to $4"},{"speaker":"Suzanne Wells","startTime":1454.759,"endTime":1458.689,"body":"cheaper. It's the same exact"},{"speaker":"Suzanne Wells","startTime":1458.689,"endTime":1463.309,"body":"thing and it's like, I'm sorry,"},{"speaker":"Suzanne Wells","startTime":1458.689,"endTime":1463.309,"body":"Publix and Kroger. This is where"},{"speaker":"Suzanne Wells","startTime":1463.309,"endTime":1467.149,"body":"I draw the line. I'm not paying"},{"speaker":"Suzanne Wells","startTime":1463.309,"endTime":1467.149,"body":"$4 For that when Walmart has it"},{"speaker":"Suzanne Wells","startTime":1467.149,"endTime":1470.299,"body":"for two and you know, you do"},{"speaker":"Suzanne Wells","startTime":1467.149,"endTime":1470.299,"body":"that on 100 items. That's a lot"},{"speaker":"Suzanne Wells","startTime":1470.299,"endTime":1470.839,"body":"of money."},{"speaker":"Unknown","startTime":1471.23,"endTime":1474.5,"body":"Yeah, I know. I was"},{"speaker":"Unknown","startTime":1471.23,"endTime":1474.5,"body":"still I was at Walmart some of"},{"speaker":"Unknown","startTime":1474.5,"endTime":1480.08,"body":"the prices they had strawberries"},{"speaker":"Unknown","startTime":1474.5,"endTime":1480.08,"body":"for. I wanted to describe. It"},{"speaker":"Unknown","startTime":1480.08,"endTime":1483.08,"body":"was like 450 a four pack. What"},{"speaker":"Unknown","startTime":1480.08,"endTime":1483.08,"body":"is it a pound?"},{"speaker":"Suzanne Wells","startTime":1483.2,"endTime":1485.0,"body":"A little a little"},{"speaker":"Suzanne Wells","startTime":1483.2,"endTime":1485.0,"body":"pint? Yeah."},{"speaker":"Unknown","startTime":1485.72,"endTime":1489.68,"body":"No frickin way I'm not"},{"speaker":"Unknown","startTime":1485.72,"endTime":1489.68,"body":"doing that. Yeah, it was"},{"speaker":"Unknown","startTime":1489.68,"endTime":1493.1,"body":"ridiculous. I just that's a"},{"speaker":"Unknown","startTime":1489.68,"endTime":1493.1,"body":"different topic for a whole"},{"speaker":"Unknown","startTime":1493.1,"endTime":1493.61,"body":"different I"},{"speaker":"Suzanne Wells","startTime":1493.61,"endTime":1496.94,"body":"know we could we"},{"speaker":"Suzanne Wells","startTime":1493.61,"endTime":1496.94,"body":"could have a grocery price."},{"speaker":"Suzanne Wells","startTime":1497.48,"endTime":1501.02,"body":"commiserating podcast where I"},{"speaker":"Suzanne Wells","startTime":1497.48,"endTime":1501.02,"body":"just thought You belong. And we"},{"speaker":"Suzanne Wells","startTime":1501.02,"endTime":1505.28,"body":"all talk about that. But I'm"},{"speaker":"Suzanne Wells","startTime":1501.02,"endTime":1505.28,"body":"just saying that that's a great"},{"speaker":"Suzanne Wells","startTime":1505.28,"endTime":1510.56,"body":"example of consumers, just"},{"speaker":"Suzanne Wells","startTime":1505.28,"endTime":1510.56,"body":"putting their foot down and"},{"speaker":"Suzanne Wells","startTime":1510.56,"endTime":1513.53,"body":"drawing the line and like, No,"},{"speaker":"Suzanne Wells","startTime":1510.56,"endTime":1513.53,"body":"I'm not doing I'm not paying $8"},{"speaker":"Suzanne Wells","startTime":1513.53,"endTime":1516.77,"body":"for a bathing suit, I'm going to"},{"speaker":"Suzanne Wells","startTime":1513.53,"endTime":1516.77,"body":"resell, no, I'll go on senior"},{"speaker":"Suzanne Wells","startTime":1516.77,"endTime":1520.01,"body":"day and get a lower price or"},{"speaker":"Suzanne Wells","startTime":1516.77,"endTime":1520.01,"body":"wait till it's half price or go"},{"speaker":"Suzanne Wells","startTime":1520.01,"endTime":1523.64,"body":"to a different thrift store."},{"speaker":"Suzanne Wells","startTime":1520.01,"endTime":1523.64,"body":"But, you know, I have these"},{"speaker":"Suzanne Wells","startTime":1523.64,"endTime":1526.76,"body":"conversations in my head the"},{"speaker":"Suzanne Wells","startTime":1523.64,"endTime":1526.76,"body":"whole time. I'm like, $12 for a"},{"speaker":"Suzanne Wells","startTime":1526.76,"endTime":1529.16,"body":"pair of shoes. Yeah, that's not"},{"speaker":"Suzanne Wells","startTime":1526.76,"endTime":1529.16,"body":"happening. Nope."},{"speaker":"Unknown","startTime":1530.3,"endTime":1534.65,"body":"I do the same thing."},{"speaker":"Unknown","startTime":1530.3,"endTime":1534.65,"body":"Like, oh, no, no, no, no."},{"speaker":"Suzanne Wells","startTime":1536.03,"endTime":1538.31,"body":"Not that nice,"},{"speaker":"Suzanne Wells","startTime":1536.03,"endTime":1538.31,"body":"right? Unless I could sell them"},{"speaker":"Suzanne Wells","startTime":1538.31,"endTime":1540.44,"body":"for 100, then maybe, but"},{"speaker":"Unknown","startTime":1540.53,"endTime":1542.54,"body":"it's different. That's"},{"speaker":"Unknown","startTime":1540.53,"endTime":1542.54,"body":"different. But then you have to"},{"speaker":"Unknown","startTime":1542.54,"endTime":1545.3,"body":"know your product that you're"},{"speaker":"Unknown","startTime":1542.54,"endTime":1545.3,"body":"selling. Right. So you might"},{"speaker":"Unknown","startTime":1545.3,"endTime":1548.09,"body":"find something at the Goodwill"},{"speaker":"Unknown","startTime":1545.3,"endTime":1548.09,"body":"for $12 and sell for 100. Okay,"},{"speaker":"Unknown","startTime":1548.09,"endTime":1551.6,"body":"that's a good flip, but it's not"},{"speaker":"Unknown","startTime":1548.09,"endTime":1551.6,"body":"a good flip. If it sells for 15."},{"speaker":"Unknown","startTime":1551.63,"endTime":1552.2,"body":"You lost one"},{"speaker":"Suzanne Wells","startTime":1552.2,"endTime":1556.31,"body":"Ernie even Yeah."},{"speaker":"Suzanne Wells","startTime":1552.2,"endTime":1556.31,"body":"30 work involved. So anyway, I"},{"speaker":"Suzanne Wells","startTime":1556.31,"endTime":1560.75,"body":"seem to have a lot of rants"},{"speaker":"Suzanne Wells","startTime":1556.31,"endTime":1560.75,"body":"going on in this podcast. So the"},{"speaker":"Suzanne Wells","startTime":1560.78,"endTime":1565.43,"body":"grocery rant is over and we're"},{"speaker":"Suzanne Wells","startTime":1560.78,"endTime":1565.43,"body":"going to talking about Goodwill"},{"speaker":"Suzanne Wells","startTime":1565.43,"endTime":1568.28,"body":"online that you were doing it"},{"speaker":"Suzanne Wells","startTime":1565.43,"endTime":1568.28,"body":"but then that kind of fizzled"},{"speaker":"Suzanne Wells","startTime":1568.28,"endTime":1568.7,"body":"out,"},{"speaker":"Unknown","startTime":1568.79,"endTime":1573.2,"body":"right that got to a"},{"speaker":"Unknown","startTime":1568.79,"endTime":1573.2,"body":"little cutthroat, so they got"},{"speaker":"Unknown","startTime":1573.2,"endTime":1577.91,"body":"out the Goodwill's and stuff"},{"speaker":"Unknown","startTime":1573.2,"endTime":1577.91,"body":"opened up. For me to get out"},{"speaker":"Unknown","startTime":1577.91,"endTime":1580.91,"body":"there, I remember the first day"},{"speaker":"Unknown","startTime":1577.91,"endTime":1580.91,"body":"they opened people were in lines"},{"speaker":"Unknown","startTime":1580.91,"endTime":1586.1,"body":"out here. Everyone was so"},{"speaker":"Unknown","startTime":1580.91,"endTime":1586.1,"body":"excited. So we hit for one day,"},{"speaker":"Unknown","startTime":1586.1,"endTime":1590.78,"body":"and that was fun. So we just"},{"speaker":"Unknown","startTime":1586.1,"endTime":1590.78,"body":"trucked along. In that time two,"},{"speaker":"Unknown","startTime":1590.78,"endTime":1595.34,"body":"my husband had quadruple bypass"},{"speaker":"Unknown","startTime":1590.78,"endTime":1595.34,"body":"heart surgery. So"},{"speaker":"Suzanne Wells","startTime":1595.76,"endTime":1598.94,"body":"yeah, I hope you"},{"speaker":"Suzanne Wells","startTime":1595.76,"endTime":1598.94,"body":"had good insurance."},{"speaker":"Unknown","startTime":1599.63,"endTime":1603.44,"body":"We did. We did. So we"},{"speaker":"Unknown","startTime":1599.63,"endTime":1603.44,"body":"had that in COVID, too. And"},{"speaker":"Unknown","startTime":1604.01,"endTime":1606.83,"body":"yeah, it's just been like, it"},{"speaker":"Unknown","startTime":1604.01,"endTime":1606.83,"body":"was just one punch after"},{"speaker":"Unknown","startTime":1606.83,"endTime":1610.37,"body":"another. But things started"},{"speaker":"Unknown","startTime":1606.83,"endTime":1610.37,"body":"picking up with her other work."},{"speaker":"Unknown","startTime":1610.37,"endTime":1615.38,"body":"And in, you know, the eBay was"},{"speaker":"Unknown","startTime":1610.37,"endTime":1615.38,"body":"was was good to steal. So I just"},{"speaker":"Unknown","startTime":1615.38,"endTime":1620.87,"body":"kept doing both. And, you know,"},{"speaker":"Unknown","startTime":1615.38,"endTime":1620.87,"body":"sometimes I pick up some of my"},{"speaker":"Unknown","startTime":1620.87,"endTime":1624.95,"body":"mom's stuff and sell. I just"},{"speaker":"Unknown","startTime":1620.87,"endTime":1624.95,"body":"have a hard time doing it."},{"speaker":"Unknown","startTime":1624.95,"endTime":1629.15,"body":"Because I have an emotional"},{"speaker":"Unknown","startTime":1624.95,"endTime":1629.15,"body":"connection to it. Yes. So I kind"},{"speaker":"Unknown","startTime":1629.15,"endTime":1632.42,"body":"of put it back on my sister, my"},{"speaker":"Unknown","startTime":1629.15,"endTime":1632.42,"body":"brother like, you guys got it."},{"speaker":"Unknown","startTime":1632.42,"endTime":1634.52,"body":"You gotta sell some a lot of"},{"speaker":"Unknown","startTime":1632.42,"endTime":1634.52,"body":"stuff. You gotta get rid of it."},{"speaker":"Unknown","startTime":1634.52,"endTime":1636.5,"body":"I'm like, I know, I know. I"},{"speaker":"Unknown","startTime":1634.52,"endTime":1636.5,"body":"know."},{"speaker":"Suzanne Wells","startTime":1636.77,"endTime":1639.02,"body":"It's just you and"},{"speaker":"Suzanne Wells","startTime":1636.77,"endTime":1639.02,"body":"shake it up. And you're like,"},{"speaker":"Suzanne Wells","startTime":1639.05,"endTime":1642.8,"body":"Oh, I remember this. And we use"},{"speaker":"Suzanne Wells","startTime":1639.05,"endTime":1642.8,"body":"this at Thanksgiving. And it"},{"speaker":"Suzanne Wells","startTime":1642.8,"endTime":1647.42,"body":"just Yeah, then all of a sudden,"},{"speaker":"Suzanne Wells","startTime":1642.8,"endTime":1647.42,"body":"you're just this quivering heap"},{"speaker":"Suzanne Wells","startTime":1647.42,"endTime":1650.93,"body":"on the floor crying because it's"},{"speaker":"Suzanne Wells","startTime":1647.42,"endTime":1650.93,"body":"like, and then you'd have to"},{"speaker":"Suzanne Wells","startTime":1650.93,"endTime":1653.03,"body":"stop for the day and do"},{"speaker":"Suzanne Wells","startTime":1650.93,"endTime":1653.03,"body":"something else and then come"},{"speaker":"Suzanne Wells","startTime":1653.03,"endTime":1658.22,"body":"back again. Or put that item"},{"speaker":"Suzanne Wells","startTime":1653.03,"endTime":1658.22,"body":"aside. I've helped several"},{"speaker":"Suzanne Wells","startTime":1658.22,"endTime":1662.87,"body":"people do this with their"},{"speaker":"Suzanne Wells","startTime":1658.22,"endTime":1662.87,"body":"parents, or spouse, and it's"},{"speaker":"Suzanne Wells","startTime":1662.87,"endTime":1668.03,"body":"just, you don't realize how it's"},{"speaker":"Suzanne Wells","startTime":1662.87,"endTime":1668.03,"body":"going to affect you emotionally."},{"speaker":"Suzanne Wells","startTime":1668.51,"endTime":1671.69,"body":"And how that changes your whole"},{"speaker":"Suzanne Wells","startTime":1668.51,"endTime":1671.69,"body":"energy for the day. It's just"},{"speaker":"Suzanne Wells","startTime":1671.69,"endTime":1675.02,"body":"like, you know, I just can't do"},{"speaker":"Suzanne Wells","startTime":1671.69,"endTime":1675.02,"body":"anything else today. This This"},{"speaker":"Suzanne Wells","startTime":1675.02,"endTime":1675.89,"body":"is too hard."},{"speaker":"Unknown","startTime":1676.25,"endTime":1681.53,"body":"Right? Yeah. So it's,"},{"speaker":"Unknown","startTime":1676.25,"endTime":1681.53,"body":"it's, it's, it's still hard. I'm"},{"speaker":"Unknown","startTime":1681.53,"endTime":1686.96,"body":"actually my, my, in the eBay"},{"speaker":"Unknown","startTime":1681.53,"endTime":1686.96,"body":"business and the reselling"},{"speaker":"Unknown","startTime":1686.96,"endTime":1690.5,"body":"business, it's kind of still a"},{"speaker":"Unknown","startTime":1686.96,"endTime":1690.5,"body":"family affair. So everything we"},{"speaker":"Unknown","startTime":1690.5,"endTime":1695.63,"body":"always do is just family, right?"},{"speaker":"Unknown","startTime":1690.5,"endTime":1695.63,"body":"So, you know, my dad was at a"},{"speaker":"Unknown","startTime":1696.56,"endTime":1699.89,"body":"antique mall, and he goes, Oh,"},{"speaker":"Unknown","startTime":1696.56,"endTime":1699.89,"body":"you need to go to this antique"},{"speaker":"Unknown","startTime":1699.89,"endTime":1705.2,"body":"mall. This was last November, I"},{"speaker":"Unknown","startTime":1699.89,"endTime":1705.2,"body":"rented your booth. Okay, so I go"},{"speaker":"Unknown","startTime":1705.2,"endTime":1709.97,"body":"in there, and they actually"},{"speaker":"Unknown","startTime":1705.2,"endTime":1709.97,"body":"ended up being great people that"},{"speaker":"Unknown","startTime":1710.24,"endTime":1718.37,"body":"that's a family run antique cute"},{"speaker":"Unknown","startTime":1710.24,"endTime":1718.37,"body":"boutiques in McHenry. So it's"},{"speaker":"Unknown","startTime":1718.37,"endTime":1720.5,"body":"about a half hour away from my"},{"speaker":"Unknown","startTime":1718.37,"endTime":1720.5,"body":"house, which stinks because I'm"},{"speaker":"Unknown","startTime":1720.5,"endTime":1723.17,"body":"gonna have to bring inventory"},{"speaker":"Unknown","startTime":1720.5,"endTime":1723.17,"body":"over there. It's kind of a haul"},{"speaker":"Unknown","startTime":1723.17,"endTime":1726.05,"body":"I gotta get out the bubble ramp"},{"speaker":"Unknown","startTime":1723.17,"endTime":1726.05,"body":"and make sure that it doesn't"},{"speaker":"Unknown","startTime":1726.05,"endTime":1729.35,"body":"break in the car when I get"},{"speaker":"Unknown","startTime":1726.05,"endTime":1729.35,"body":"there. But the people are so"},{"speaker":"Unknown","startTime":1729.35,"endTime":1733.7,"body":"nice there and actually, I'm so"},{"speaker":"Unknown","startTime":1729.35,"endTime":1733.7,"body":"glad that my dad recommended it"},{"speaker":"Unknown","startTime":1733.7,"endTime":1737.84,"body":"because you know, as well as a"},{"speaker":"Unknown","startTime":1733.7,"endTime":1737.84,"body":"lot other people that you spend"},{"speaker":"Unknown","startTime":1737.84,"endTime":1742.31,"body":"a lot of time by yourself in"},{"speaker":"Unknown","startTime":1737.84,"endTime":1742.31,"body":"front of the computer or washing"},{"speaker":"Unknown","startTime":1742.31,"endTime":1747.35,"body":"stuff or or you're alone a lot"},{"speaker":"Unknown","startTime":1742.31,"endTime":1747.35,"body":"shopping alone because sometimes"},{"speaker":"Unknown","startTime":1747.41,"endTime":1750.32,"body":"you know people they don't want"},{"speaker":"Unknown","startTime":1747.41,"endTime":1750.32,"body":"to cruise happy with you."},{"speaker":"Suzanne Wells","startTime":1752.33,"endTime":1755.81,"body":"Go shopping Oh"},{"speaker":"Suzanne Wells","startTime":1752.33,"endTime":1755.81,"body":"no, no, oh, you take too long."},{"speaker":"Suzanne Wells","startTime":1755.84,"endTime":1758.24,"body":"I'm gonna run some errands and"},{"speaker":"Suzanne Wells","startTime":1755.84,"endTime":1758.24,"body":"come back what?"},{"speaker":"Unknown","startTime":1758.449,"endTime":1763.399,"body":"My my son's girlfriend"},{"speaker":"Unknown","startTime":1758.449,"endTime":1763.399,"body":"loves to go. Thrifty with me."},{"speaker":"Unknown","startTime":1763.789,"endTime":1766.729,"body":"And so but the whole cart, I"},{"speaker":"Unknown","startTime":1763.789,"endTime":1766.729,"body":"say, go pick out whatever you"},{"speaker":"Unknown","startTime":1766.729,"endTime":1769.939,"body":"want. It's all for her. It's I"},{"speaker":"Unknown","startTime":1766.729,"endTime":1769.939,"body":"can't sell any. That's because"},{"speaker":"Unknown","startTime":1769.939,"endTime":1776.119,"body":"it's for me. I'm like, okay. But"},{"speaker":"Unknown","startTime":1769.939,"endTime":1776.119,"body":"anyways, so what's nice is that"},{"speaker":"Unknown","startTime":1776.209,"endTime":1780.709,"body":"when I go there, I talk to"},{"speaker":"Unknown","startTime":1776.209,"endTime":1780.709,"body":"interact with people. I get to"},{"speaker":"Unknown","startTime":1780.709,"endTime":1784.339,"body":"see, you know, sometimes I stay"},{"speaker":"Unknown","startTime":1780.709,"endTime":1784.339,"body":"for an hour or two and just walk"},{"speaker":"Unknown","startTime":1784.339,"endTime":1787.969,"body":"around and talk to customers see"},{"speaker":"Unknown","startTime":1784.339,"endTime":1787.969,"body":"what they're looking for."},{"speaker":"Unknown","startTime":1788.509,"endTime":1792.679,"body":"Because I want to gauge what's"},{"speaker":"Unknown","startTime":1788.509,"endTime":1792.679,"body":"trending right now. So then I"},{"speaker":"Unknown","startTime":1792.679,"endTime":1796.639,"body":"have any of that I could get it"},{"speaker":"Unknown","startTime":1792.679,"endTime":1796.639,"body":"up on eBay and sell it right. Or"},{"speaker":"Unknown","startTime":1796.639,"endTime":1799.969,"body":"I could suck my booth up with"},{"speaker":"Unknown","startTime":1796.639,"endTime":1799.969,"body":"more of that kind of stuff that"},{"speaker":"Unknown","startTime":1800.329,"endTime":1805.189,"body":"what people are looking for. So"},{"speaker":"Unknown","startTime":1800.329,"endTime":1805.189,"body":"I do enjoy it, it was a score"},{"speaker":"Unknown","startTime":1805.429,"endTime":1810.769,"body":"that my dad and a blessing that"},{"speaker":"Unknown","startTime":1805.429,"endTime":1810.769,"body":"my dad suggested. So. So it's a"},{"speaker":"Unknown","startTime":1810.769,"endTime":1816.019,"body":"little family affair kind of"},{"speaker":"Unknown","startTime":1810.769,"endTime":1816.019,"body":"thing going around. I like it, I"},{"speaker":"Unknown","startTime":1816.019,"endTime":1820.969,"body":"like it, it's it, I have a sales"},{"speaker":"Unknown","startTime":1816.019,"endTime":1820.969,"body":"background. So that's what I do"},{"speaker":"Unknown","startTime":1820.969,"endTime":1825.889,"body":"for i not only run our family"},{"speaker":"Unknown","startTime":1820.969,"endTime":1825.889,"body":"business, I do our sales. So I"},{"speaker":"Unknown","startTime":1825.889,"endTime":1829.579,"body":"kind of approach the eBay the"},{"speaker":"Unknown","startTime":1825.889,"endTime":1829.579,"body":"same way that I would, if I was"},{"speaker":"Unknown","startTime":1829.579,"endTime":1835.579,"body":"selling a spirit wear program to"},{"speaker":"Unknown","startTime":1829.579,"endTime":1835.579,"body":"up to a school, its sales, you"},{"speaker":"Unknown","startTime":1835.579,"endTime":1838.789,"body":"know, everything's gonna cross,"},{"speaker":"Unknown","startTime":1835.579,"endTime":1838.789,"body":"you know, cross your t's dot"},{"speaker":"Unknown","startTime":1838.789,"endTime":1844.279,"body":"your i's. So I think that part"},{"speaker":"Unknown","startTime":1838.789,"endTime":1844.279,"body":"has helped me with my emails,"},{"speaker":"Unknown","startTime":1844.279,"endTime":1848.089,"body":"because I'm very careful about"},{"speaker":"Unknown","startTime":1844.279,"endTime":1848.089,"body":"how I list things. I want to"},{"speaker":"Unknown","startTime":1848.089,"endTime":1851.029,"body":"make sure the presentation the"},{"speaker":"Unknown","startTime":1848.089,"endTime":1851.029,"body":"pictures are clear and concise."},{"speaker":"Unknown","startTime":1851.149,"endTime":1855.979,"body":"Now, that being said, that is a"},{"speaker":"Unknown","startTime":1851.149,"endTime":1855.979,"body":"hinder too, because I get to"},{"speaker":"Unknown","startTime":1855.979,"endTime":1859.519,"body":"particular on items. And then it"},{"speaker":"Unknown","startTime":1855.979,"endTime":1859.519,"body":"takes me an hour to list"},{"speaker":"Unknown","startTime":1859.519,"endTime":1862.039,"body":"something like that should never"},{"speaker":"Unknown","startTime":1859.519,"endTime":1862.039,"body":"take me an hour to list."},{"speaker":"Suzanne Wells","startTime":1862.46,"endTime":1865.34,"body":"Right? I know"},{"speaker":"Suzanne Wells","startTime":1862.46,"endTime":1865.34,"body":"that that perfectionism gets in"},{"speaker":"Suzanne Wells","startTime":1865.34,"endTime":1870.2,"body":"the way sometimes. And it's just"},{"speaker":"Suzanne Wells","startTime":1865.34,"endTime":1870.2,"body":"the way you're wired something"},{"speaker":"Suzanne Wells","startTime":1870.2,"endTime":1875.63,"body":"wrong with it. But hey, no, this"},{"speaker":"Suzanne Wells","startTime":1870.2,"endTime":1875.63,"body":"might only be on eBay for 30"},{"speaker":"Suzanne Wells","startTime":1875.63,"endTime":1878.18,"body":"minutes, you know, somebody"},{"speaker":"Suzanne Wells","startTime":1875.63,"endTime":1878.18,"body":"might be looking for this. And"},{"speaker":"Suzanne Wells","startTime":1878.18,"endTime":1882.56,"body":"all this extra work and fine"},{"speaker":"Suzanne Wells","startTime":1878.18,"endTime":1882.56,"body":"tuning wasn't really needed."},{"speaker":"Unknown","startTime":1883.25,"endTime":1886.76,"body":"Well, when I first"},{"speaker":"Unknown","startTime":1883.25,"endTime":1886.76,"body":"started doing eBay, I'm up. I"},{"speaker":"Unknown","startTime":1886.76,"endTime":1892.43,"body":"graduated with a history major."},{"speaker":"Unknown","startTime":1886.76,"endTime":1892.43,"body":"So I always want to know, what"},{"speaker":"Unknown","startTime":1892.43,"endTime":1896.51,"body":"things were they were made, how"},{"speaker":"Unknown","startTime":1892.43,"endTime":1896.51,"body":"they were made, who made it, the"},{"speaker":"Unknown","startTime":1896.51,"endTime":1898.1,"body":"story behind it, blah, blah,"},{"speaker":"Unknown","startTime":1896.51,"endTime":1898.1,"body":"blah, blah, blah,"},{"speaker":"Suzanne Wells","startTime":1898.13,"endTime":1901.4,"body":"Oh, I love that."},{"speaker":"Suzanne Wells","startTime":1898.13,"endTime":1901.4,"body":"So that's why I love"},{"speaker":"Unknown","startTime":1901.4,"endTime":1904.58,"body":"it. So I have my mom"},{"speaker":"Unknown","startTime":1901.4,"endTime":1904.58,"body":"had, like I said she loved"},{"speaker":"Unknown","startTime":1904.58,"endTime":1908.45,"body":"depression glasses, she had all"},{"speaker":"Unknown","startTime":1904.58,"endTime":1908.45,"body":"of the Depression, glass books"},{"speaker":"Unknown","startTime":1908.45,"endTime":1912.08,"body":"and stuff. So I really love"},{"speaker":"Unknown","startTime":1908.45,"endTime":1912.08,"body":"reading books and looking"},{"speaker":"Unknown","startTime":1912.08,"endTime":1914.84,"body":"through the books then flipping"},{"speaker":"Unknown","startTime":1912.08,"endTime":1914.84,"body":"online looking for something."},{"speaker":"Unknown","startTime":1914.84,"endTime":1920.09,"body":"And so I have a bunch of antique"},{"speaker":"Unknown","startTime":1914.84,"endTime":1920.09,"body":"books now. And so I'll do a lot"},{"speaker":"Unknown","startTime":1920.09,"endTime":1922.94,"body":"of research and stuff like that."},{"speaker":"Unknown","startTime":1920.09,"endTime":1922.94,"body":"And I was putting a lot of that"},{"speaker":"Unknown","startTime":1922.94,"endTime":1925.64,"body":"stuff in my listings. But I'm"},{"speaker":"Unknown","startTime":1922.94,"endTime":1925.64,"body":"thinking I'm the only one that"},{"speaker":"Unknown","startTime":1925.64,"endTime":1930.2,"body":"cares. Right? I want to say that"},{"speaker":"Unknown","startTime":1925.64,"endTime":1930.2,"body":"half the time because there are"},{"speaker":"Unknown","startTime":1930.2,"endTime":1933.86,"body":"some times that people have"},{"speaker":"Unknown","startTime":1930.2,"endTime":1933.86,"body":"bought things because they"},{"speaker":"Unknown","startTime":1933.89,"endTime":1936.5,"body":"remember having that but they"},{"speaker":"Unknown","startTime":1933.89,"endTime":1936.5,"body":"didn't know the history of it."},{"speaker":"Unknown","startTime":1936.92,"endTime":1942.23,"body":"So now that I explained it to"},{"speaker":"Unknown","startTime":1936.92,"endTime":1942.23,"body":"them, they bought it again. So"},{"speaker":"Unknown","startTime":1942.23,"endTime":1945.95,"body":"I'm trying to pare that down a"},{"speaker":"Unknown","startTime":1942.23,"endTime":1945.95,"body":"little bit, just looking up"},{"speaker":"Unknown","startTime":1945.95,"endTime":1948.41,"body":"something and knowing the"},{"speaker":"Unknown","startTime":1945.95,"endTime":1948.41,"body":"history of it for my head,"},{"speaker":"Unknown","startTime":1949.07,"endTime":1953.03,"body":"putting a little verb verbiage,"},{"speaker":"Unknown","startTime":1949.07,"endTime":1953.03,"body":"one or two lines in my listings,"},{"speaker":"Unknown","startTime":1953.03,"endTime":1955.31,"body":"but I know I gotta speed them up"},{"speaker":"Unknown","startTime":1953.03,"endTime":1955.31,"body":"a little bit."},{"speaker":"Suzanne Wells","startTime":1955.88,"endTime":1958.46,"body":"But what I'm"},{"speaker":"Suzanne Wells","startTime":1955.88,"endTime":1958.46,"body":"hearing is that you do have a"},{"speaker":"Suzanne Wells","startTime":1958.46,"endTime":1963.2,"body":"not a lot of knowledge and you"},{"speaker":"Suzanne Wells","startTime":1958.46,"endTime":1963.2,"body":"like doing it. So you could"},{"speaker":"Suzanne Wells","startTime":1963.65,"endTime":1969.47,"body":"eventually monetize something,"},{"speaker":"Suzanne Wells","startTime":1963.65,"endTime":1969.47,"body":"you know, or just do it for fun."},{"speaker":"Suzanne Wells","startTime":1971.39,"endTime":1974.3,"body":"And put it out there and you'll"},{"speaker":"Suzanne Wells","startTime":1971.39,"endTime":1974.3,"body":"be helping people because that's"},{"speaker":"Suzanne Wells","startTime":1974.3,"endTime":1977.21,"body":"what the part I love is"},{"speaker":"Suzanne Wells","startTime":1974.3,"endTime":1977.21,"body":"researching, like, what is this"},{"speaker":"Suzanne Wells","startTime":1977.21,"endTime":1979.97,"body":"brand? And where did it come"},{"speaker":"Suzanne Wells","startTime":1977.21,"endTime":1979.97,"body":"from? And I've never heard of"},{"speaker":"Suzanne Wells","startTime":1979.97,"endTime":1982.64,"body":"this before, and it's 15 years"},{"speaker":"Suzanne Wells","startTime":1979.97,"endTime":1982.64,"body":"old, you know?"},{"speaker":"Unknown","startTime":1982.88,"endTime":1986.45,"body":"Right? That's a great"},{"speaker":"Unknown","startTime":1982.88,"endTime":1986.45,"body":"idea. That is that is a great"},{"speaker":"Unknown","startTime":1986.45,"endTime":1990.53,"body":"idea I would love. There's so"},{"speaker":"Unknown","startTime":1986.45,"endTime":1990.53,"body":"many possibilities of what you"},{"speaker":"Unknown","startTime":1990.53,"endTime":1994.61,"body":"could do in this whole reselling"},{"speaker":"Unknown","startTime":1990.53,"endTime":1994.61,"body":"community in business that we're"},{"speaker":"Unknown","startTime":1994.61,"endTime":1997.73,"body":"in is that, you know, you can do"},{"speaker":"Unknown","startTime":1994.61,"endTime":1997.73,"body":"whatever you want, sky's the"},{"speaker":"Unknown","startTime":1997.73,"endTime":2002.71,"body":"limit, whatever you enjoy,"},{"speaker":"Unknown","startTime":1997.73,"endTime":2002.71,"body":"whatever you want to express and"},{"speaker":"Unknown","startTime":2002.71,"endTime":2005.77,"body":"share with other people, there's"},{"speaker":"Unknown","startTime":2002.71,"endTime":2005.77,"body":"now avenues and outlets to get"},{"speaker":"Unknown","startTime":2005.77,"endTime":2006.43,"body":"that out there."},{"speaker":"Suzanne Wells","startTime":2006.669,"endTime":2009.669,"body":"And the"},{"speaker":"Suzanne Wells","startTime":2006.669,"endTime":2009.669,"body":"technology is there so much"},{"speaker":"Suzanne Wells","startTime":2009.669,"endTime":2013.089,"body":"better. It just gets better all"},{"speaker":"Suzanne Wells","startTime":2009.669,"endTime":2013.089,"body":"the time, things are faster."},{"speaker":"Suzanne Wells","startTime":2013.839,"endTime":2019.119,"body":"Used to be you know, writing a"},{"speaker":"Suzanne Wells","startTime":2013.839,"endTime":2019.119,"body":"blog was just such a project,"},{"speaker":"Suzanne Wells","startTime":2019.119,"endTime":2022.089,"body":"you know, you get it to get it"},{"speaker":"Suzanne Wells","startTime":2019.119,"endTime":2022.089,"body":"put together. And now there's"},{"speaker":"Suzanne Wells","startTime":2022.089,"endTime":2025.029,"body":"just all these things are cookie"},{"speaker":"Suzanne Wells","startTime":2022.089,"endTime":2025.029,"body":"cutter, and you can just jump on"},{"speaker":"Suzanne Wells","startTime":2025.029,"endTime":2028.029,"body":"there and do it. So just just"},{"speaker":"Suzanne Wells","startTime":2025.029,"endTime":2028.029,"body":"throw in that little,"},{"speaker":"Unknown","startTime":2028.09,"endTime":2031.15,"body":"I would love to be"},{"speaker":"Unknown","startTime":2028.09,"endTime":2031.15,"body":"great. Now my sister is such a"},{"speaker":"Unknown","startTime":2031.15,"endTime":2034.96,"body":"great writer. So I'm waiting for"},{"speaker":"Unknown","startTime":2031.15,"endTime":2034.96,"body":"her to retire. So she could come"},{"speaker":"Unknown","startTime":2034.96,"endTime":2038.68,"body":"work for me and write the"},{"speaker":"Unknown","startTime":2034.96,"endTime":2038.68,"body":"blocks. I can what I want to say"},{"speaker":"Unknown","startTime":2038.71,"endTime":2039.73,"body":"and then she can write."},{"speaker":"Suzanne Wells","startTime":2040.12,"endTime":2043.45,"body":"Yeah, that's"},{"speaker":"Suzanne Wells","startTime":2040.12,"endTime":2043.45,"body":"perfect. That's perfect. So one"},{"speaker":"Suzanne Wells","startTime":2043.45,"endTime":2048.76,"body":"day that knowledge will manifest"},{"speaker":"Suzanne Wells","startTime":2043.45,"endTime":2048.76,"body":"in another way. And you'll"},{"speaker":"Suzanne Wells","startTime":2048.76,"endTime":2050.05,"body":"probably love doing it."},{"speaker":"Unknown","startTime":2051.79,"endTime":2055.27,"body":"I always wanted to work"},{"speaker":"Unknown","startTime":2051.79,"endTime":2055.27,"body":"in a museum that was I was going"},{"speaker":"Unknown","startTime":2055.27,"endTime":2059.2,"body":"to school to be a lawyer. And"},{"speaker":"Unknown","startTime":2055.27,"endTime":2059.2,"body":"then I wanted to work in a"},{"speaker":"Unknown","startTime":2059.2,"endTime":2063.97,"body":"museum. I wanted to do work with"},{"speaker":"Unknown","startTime":2059.2,"endTime":2063.97,"body":"Chicago history. I always"},{"speaker":"Unknown","startTime":2063.97,"endTime":2066.85,"body":"thought that the city of Chicago"},{"speaker":"Unknown","startTime":2063.97,"endTime":2066.85,"body":"had some rich and thick and"},{"speaker":"Unknown","startTime":2066.91,"endTime":2072.67,"body":"interesting history. And then I"},{"speaker":"Unknown","startTime":2066.91,"endTime":2072.67,"body":"ended up working at a pizza"},{"speaker":"Unknown","startTime":2072.67,"endTime":2076.03,"body":"place and being a manager and"},{"speaker":"Unknown","startTime":2072.67,"endTime":2076.03,"body":"then working for my family"},{"speaker":"Unknown","startTime":2076.03,"endTime":2078.67,"body":"company and then starting"},{"speaker":"Unknown","startTime":2076.03,"endTime":2078.67,"body":"another family company and then"},{"speaker":"Unknown","startTime":2078.67,"endTime":2082.57,"body":"starting this family company. So"},{"speaker":"Unknown","startTime":2078.67,"endTime":2082.57,"body":"maybe one day I'll do something"},{"speaker":"Unknown","startTime":2082.57,"endTime":2084.13,"body":"that I wanted to do."},{"speaker":"Suzanne Wells","startTime":2085.09,"endTime":2087.19,"body":"Yeah, that's a"},{"speaker":"Suzanne Wells","startTime":2085.09,"endTime":2087.19,"body":"good project for later on down"},{"speaker":"Suzanne Wells","startTime":2087.19,"endTime":2090.46,"body":"the road when it's not so"},{"speaker":"Suzanne Wells","startTime":2087.19,"endTime":2090.46,"body":"physical and you can just write"},{"speaker":"Suzanne Wells","startTime":2091.06,"endTime":2092.05,"body":"I hope so that's"},{"speaker":"Unknown","startTime":2092.05,"endTime":2093.61,"body":"what I'm trying to do"},{"speaker":"Unknown","startTime":2092.05,"endTime":2093.61,"body":"right now. Now that I'm"},{"speaker":"Unknown","startTime":2093.61,"endTime":2097.36,"body":"transitioning to that, you know,"},{"speaker":"Unknown","startTime":2093.61,"endTime":2097.36,"body":"the next half of my life is that"},{"speaker":"Unknown","startTime":2097.36,"endTime":2102.22,"body":"I'm trying to figure out okay,"},{"speaker":"Unknown","startTime":2097.36,"endTime":2102.22,"body":"what can I do? To be in the next"},{"speaker":"Unknown","startTime":2102.22,"endTime":2107.71,"body":"half of my life, that's, I will"},{"speaker":"Unknown","startTime":2102.22,"endTime":2107.71,"body":"enjoy that, that will bring in"},{"speaker":"Unknown","startTime":2107.71,"endTime":2112.69,"body":"some income won't kill me, you"},{"speaker":"Unknown","startTime":2107.71,"endTime":2112.69,"body":"know, literally. And I won't get"},{"speaker":"Unknown","startTime":2112.69,"endTime":2115.0,"body":"emails at two o'clock in the"},{"speaker":"Unknown","startTime":2112.69,"endTime":2115.0,"body":"morning of people saying,"},{"speaker":"Unknown","startTime":2115.0,"endTime":2117.97,"body":"where's my T shirt? Or is my"},{"speaker":"Unknown","startTime":2115.0,"endTime":2117.97,"body":"spirit we're going to be ready?"},{"speaker":"Unknown","startTime":2118.0,"endTime":2121.99,"body":"Or are those heads going to be"},{"speaker":"Unknown","startTime":2118.0,"endTime":2121.99,"body":"ready for the convention? And"},{"speaker":"Unknown","startTime":2122.29,"endTime":2125.8,"body":"that we're, I could take some"},{"speaker":"Unknown","startTime":2122.29,"endTime":2125.8,"body":"time to go on vacation and enjoy"},{"speaker":"Unknown","startTime":2125.8,"endTime":2129.85,"body":"time with my husband, and my"},{"speaker":"Unknown","startTime":2125.8,"endTime":2129.85,"body":"kids and my family. So I'm"},{"speaker":"Unknown","startTime":2129.85,"endTime":2135.64,"body":"thinking that this whole eBay,"},{"speaker":"Unknown","startTime":2129.85,"endTime":2135.64,"body":"selling thing business is what"},{"speaker":"Unknown","startTime":2135.64,"endTime":2136.6,"body":"it's going to be for me,"},{"speaker":"Suzanne Wells","startTime":2136.87,"endTime":2140.14,"body":"right? Yeah. And"},{"speaker":"Suzanne Wells","startTime":2136.87,"endTime":2140.14,"body":"you can always set up a"},{"speaker":"Suzanne Wells","startTime":2140.14,"endTime":2145.18,"body":"consulting site, where you talk"},{"speaker":"Suzanne Wells","startTime":2140.14,"endTime":2145.18,"body":"to people who want help with"},{"speaker":"Suzanne Wells","startTime":2145.18,"endTime":2148.69,"body":"their item, like, there's"},{"speaker":"Suzanne Wells","startTime":2145.18,"endTime":2148.69,"body":"appraisal sites where you, you"},{"speaker":"Suzanne Wells","startTime":2148.69,"endTime":2154.15,"body":"pay 20 bucks, and there's, or"},{"speaker":"Suzanne Wells","startTime":2148.69,"endTime":2154.15,"body":"there's, you know, you could be"},{"speaker":"Suzanne Wells","startTime":2154.15,"endTime":2158.08,"body":"the depression glass expert, or"},{"speaker":"Suzanne Wells","startTime":2154.15,"endTime":2158.08,"body":"whatever you want. Whatever you"},{"speaker":"Suzanne Wells","startTime":2158.08,"endTime":2159.97,"body":"want to title yourself, but"},{"speaker":"Unknown","startTime":2160.03,"endTime":2162.52,"body":"he loves depression"},{"speaker":"Unknown","startTime":2160.03,"endTime":2162.52,"body":"glass, but I like mid century"},{"speaker":"Unknown","startTime":2162.52,"endTime":2163.03,"body":"matter."},{"speaker":"Suzanne Wells","startTime":2163.27,"endTime":2166.51,"body":"Okay, well, just"},{"speaker":"Suzanne Wells","startTime":2163.27,"endTime":2166.51,"body":"the wheels are turning right. I"},{"speaker":"Suzanne Wells","startTime":2166.51,"endTime":2171.97,"body":"love it. I love it a lot you can"},{"speaker":"Suzanne Wells","startTime":2166.51,"endTime":2171.97,"body":"do on the side. Because"},{"speaker":"Suzanne Wells","startTime":2171.97,"endTime":2175.09,"body":"sometimes people do want a"},{"speaker":"Suzanne Wells","startTime":2171.97,"endTime":2175.09,"body":"person who's knowledgeable and"},{"speaker":"Suzanne Wells","startTime":2175.09,"endTime":2178.66,"body":"they just want to talk to you on"},{"speaker":"Suzanne Wells","startTime":2175.09,"endTime":2178.66,"body":"the phone for 30 minutes, you,"},{"speaker":"Suzanne Wells","startTime":2178.78,"endTime":2181.87,"body":"you could set up something like"},{"speaker":"Suzanne Wells","startTime":2178.78,"endTime":2181.87,"body":"that for a fee. And I've done"},{"speaker":"Suzanne Wells","startTime":2181.87,"endTime":2186.58,"body":"all these things in the past."},{"speaker":"Suzanne Wells","startTime":2181.87,"endTime":2186.58,"body":"And I just got to where talking"},{"speaker":"Suzanne Wells","startTime":2186.58,"endTime":2190.42,"body":"on the phone was too draining,"},{"speaker":"Suzanne Wells","startTime":2186.58,"endTime":2190.42,"body":"as I was doing it all day, every"},{"speaker":"Suzanne Wells","startTime":2190.42,"endTime":2193.18,"body":"day, and you're just saying one"},{"speaker":"Suzanne Wells","startTime":2190.42,"endTime":2193.18,"body":"thing to one person. And then I"},{"speaker":"Suzanne Wells","startTime":2193.18,"endTime":2196.99,"body":"was like, oh, I need to put all"},{"speaker":"Suzanne Wells","startTime":2193.18,"endTime":2196.99,"body":"this where a lot of people can"},{"speaker":"Suzanne Wells","startTime":2196.99,"endTime":2200.2,"body":"benefit from it. So that's where"},{"speaker":"Suzanne Wells","startTime":2196.99,"endTime":2200.2,"body":"the idea for my school came"},{"speaker":"Suzanne Wells","startTime":2200.2,"endTime":2204.82,"body":"from. It's like, yeah, make a"},{"speaker":"Suzanne Wells","startTime":2200.2,"endTime":2204.82,"body":"video one time and a lot of"},{"speaker":"Suzanne Wells","startTime":2204.82,"endTime":2209.14,"body":"people will watch it. Saying the"},{"speaker":"Suzanne Wells","startTime":2204.82,"endTime":2209.14,"body":"same thing over on the phone"},{"speaker":"Suzanne Wells","startTime":2209.17,"endTime":2211.75,"body":"over and over and over. Right?"},{"speaker":"Suzanne Wells","startTime":2209.17,"endTime":2211.75,"body":"Yeah, I had to go through that"},{"speaker":"Suzanne Wells","startTime":2211.75,"endTime":2217.03,"body":"figured out anyway. And this,"},{"speaker":"Suzanne Wells","startTime":2211.75,"endTime":2217.03,"body":"this goes for anybody listening"},{"speaker":"Suzanne Wells","startTime":2217.03,"endTime":2222.25,"body":"who is I guess knowledgeable. Or"},{"speaker":"Suzanne Wells","startTime":2217.03,"endTime":2222.25,"body":"if you want to call yourself an"},{"speaker":"Suzanne Wells","startTime":2222.25,"endTime":2226.42,"body":"expert in anything, you can do"},{"speaker":"Suzanne Wells","startTime":2222.25,"endTime":2226.42,"body":"that you can figure out a way to"},{"speaker":"Suzanne Wells","startTime":2226.42,"endTime":2231.28,"body":"monetize your knowledge. There's"},{"speaker":"Suzanne Wells","startTime":2226.42,"endTime":2231.28,"body":"there's a lot of opportunities"},{"speaker":"Suzanne Wells","startTime":2231.28,"endTime":2234.91,"body":"out there on the internet, where"},{"speaker":"Suzanne Wells","startTime":2231.28,"endTime":2234.91,"body":"you can do zoom calls with"},{"speaker":"Suzanne Wells","startTime":2234.91,"endTime":2238.21,"body":"people and charge them and"},{"speaker":"Suzanne Wells","startTime":2234.91,"endTime":2238.21,"body":"whatever. So you have to play"},{"speaker":"Suzanne Wells","startTime":2238.21,"endTime":2241.99,"body":"around with what works. But you"},{"speaker":"Suzanne Wells","startTime":2238.21,"endTime":2241.99,"body":"know, it goes beyond eBay,"},{"speaker":"Suzanne Wells","startTime":2241.99,"endTime":2245.32,"body":"because eBay can get a little"},{"speaker":"Suzanne Wells","startTime":2241.99,"endTime":2245.32,"body":"monotonous."},{"speaker":"Unknown","startTime":2245.74,"endTime":2250.06,"body":"It can it can it can it"},{"speaker":"Unknown","startTime":2245.74,"endTime":2250.06,"body":"get to the point that you know,"},{"speaker":"Unknown","startTime":2250.09,"endTime":2254.89,"body":"you feel like you need to list"},{"speaker":"Unknown","startTime":2250.09,"endTime":2254.89,"body":"you know, everyone says list"},{"speaker":"Unknown","startTime":2254.89,"endTime":2257.35,"body":"five items a day, are you gonna"},{"speaker":"Unknown","startTime":2254.89,"endTime":2257.35,"body":"list tonight and it was the day?"},{"speaker":"Unknown","startTime":2257.68,"endTime":2261.7,"body":"Will you do that for month, you"},{"speaker":"Unknown","startTime":2257.68,"endTime":2261.7,"body":"don't want to list 10 items a"},{"speaker":"Unknown","startTime":2261.7,"endTime":2264.04,"body":"day or five hours a day."},{"speaker":"Unknown","startTime":2261.7,"endTime":2264.04,"body":"Sometimes you don't want to list"},{"speaker":"Unknown","startTime":2264.04,"endTime":2266.08,"body":"at all you don't want to look at"},{"speaker":"Unknown","startTime":2264.04,"endTime":2266.08,"body":"that death pile, you don't want"},{"speaker":"Unknown","startTime":2266.08,"endTime":2268.93,"body":"to you don't want to go to a"},{"speaker":"Unknown","startTime":2266.08,"endTime":2268.93,"body":"goodwill, you don't want to go"},{"speaker":"Unknown","startTime":2268.93,"endTime":2273.55,"body":"shopping, you don't want to do"},{"speaker":"Unknown","startTime":2268.93,"endTime":2273.55,"body":"it. And you shouldn't have to."},{"speaker":"Unknown","startTime":2274.21,"endTime":2277.06,"body":"That's what this kind of"},{"speaker":"Unknown","startTime":2274.21,"endTime":2277.06,"body":"business gives you flexibility"},{"speaker":"Unknown","startTime":2277.06,"endTime":2284.2,"body":"to do that. I personally think"},{"speaker":"Unknown","startTime":2277.06,"endTime":2284.2,"body":"that you everyone should just do"},{"speaker":"Unknown","startTime":2284.2,"endTime":2288.46,"body":"what is good for them in it as"},{"speaker":"Unknown","startTime":2284.2,"endTime":2288.46,"body":"long as that you're achieving"},{"speaker":"Unknown","startTime":2288.46,"endTime":2291.73,"body":"the goal that you set out to"},{"speaker":"Unknown","startTime":2288.46,"endTime":2291.73,"body":"achieve that, that you're doing."},{"speaker":"Unknown","startTime":2291.73,"endTime":2292.15,"body":"Okay."},{"speaker":"Suzanne Wells","startTime":2293.11,"endTime":2298.15,"body":"Yeah, yeah, and"},{"speaker":"Suzanne Wells","startTime":2293.11,"endTime":2298.15,"body":"you're right, five items a day,"},{"speaker":"Suzanne Wells","startTime":2298.15,"endTime":2302.98,"body":"10 items a day, it's, it gets to"},{"speaker":"Suzanne Wells","startTime":2298.15,"endTime":2302.98,"body":"be like working for the man, you"},{"speaker":"Suzanne Wells","startTime":2302.98,"endTime":2306.04,"body":"know, doing the same thing over"},{"speaker":"Suzanne Wells","startTime":2302.98,"endTime":2306.04,"body":"and over and over and you're"},{"speaker":"Suzanne Wells","startTime":2306.04,"endTime":2310.33,"body":"your own boss. And like, one"},{"speaker":"Suzanne Wells","startTime":2306.04,"endTime":2310.33,"body":"time I had maybe 20 pairs of"},{"speaker":"Suzanne Wells","startTime":2310.33,"endTime":2314.38,"body":"shoes, and I'm listing these"},{"speaker":"Suzanne Wells","startTime":2310.33,"endTime":2314.38,"body":"shoes, and I'm like, I can't"},{"speaker":"Suzanne Wells","startTime":2314.38,"endTime":2319.66,"body":"look at these shoes to Goodwill"},{"speaker":"Suzanne Wells","startTime":2314.38,"endTime":2319.66,"body":"for two hours and just get out"},{"speaker":"Suzanne Wells","startTime":2319.66,"endTime":2323.05,"body":"of here. Right yet some other"},{"speaker":"Suzanne Wells","startTime":2319.66,"endTime":2323.05,"body":"things. I mean, I have some"},{"speaker":"Suzanne Wells","startTime":2323.05,"endTime":2326.56,"body":"pretty strict rules for myself."},{"speaker":"Suzanne Wells","startTime":2323.05,"endTime":2326.56,"body":"Like, don't go shopping until"},{"speaker":"Suzanne Wells","startTime":2326.56,"endTime":2329.95,"body":"you've listed everything you"},{"speaker":"Suzanne Wells","startTime":2326.56,"endTime":2329.95,"body":"have. But sometimes it's just"},{"speaker":"Suzanne Wells","startTime":2329.95,"endTime":2332.26,"body":"like, Ah, I gotta get out of"},{"speaker":"Suzanne Wells","startTime":2329.95,"endTime":2332.26,"body":"here."},{"speaker":"Unknown","startTime":2333.4,"endTime":2336.94,"body":"I gotta get free. I"},{"speaker":"Unknown","startTime":2333.4,"endTime":2336.94,"body":"gotta get free. And, you know,"},{"speaker":"Unknown","startTime":2337.63,"endTime":2340.93,"body":"we read online sometimes to"},{"speaker":"Unknown","startTime":2337.63,"endTime":2340.93,"body":"people I listed 30 items today."},{"speaker":"Unknown","startTime":2341.32,"endTime":2345.79,"body":"What kind of, did you listen to"},{"speaker":"Unknown","startTime":2341.32,"endTime":2345.79,"body":"good items? Did you even put"},{"speaker":"Unknown","startTime":2345.82,"endTime":2349.75,"body":"like the condition it was in?"},{"speaker":"Unknown","startTime":2345.82,"endTime":2349.75,"body":"Did you even write a complete"},{"speaker":"Unknown","startTime":2349.75,"endTime":2352.84,"body":"sentence that didn't have"},{"speaker":"Unknown","startTime":2349.75,"endTime":2352.84,"body":"spelling errors when you listed"},{"speaker":"Unknown","startTime":2352.84,"endTime":2356.29,"body":"it because you're only thinking"},{"speaker":"Unknown","startTime":2352.84,"endTime":2356.29,"body":"about listing quantity items"},{"speaker":"Unknown","startTime":2356.29,"endTime":2359.56,"body":"instead of quality of items, or"},{"speaker":"Unknown","startTime":2356.29,"endTime":2359.56,"body":"things that will sell and make"},{"speaker":"Unknown","startTime":2359.56,"endTime":2360.28,"body":"you money?"},{"speaker":"Suzanne Wells","startTime":2362.65,"endTime":2367.15,"body":"Yeah, I know."},{"speaker":"Suzanne Wells","startTime":2362.65,"endTime":2367.15,"body":"Sellers feel bad when they see"},{"speaker":"Suzanne Wells","startTime":2368.02,"endTime":2371.29,"body":"these pictures of you know piles"},{"speaker":"Suzanne Wells","startTime":2368.02,"endTime":2371.29,"body":"of packages that are being"},{"speaker":"Suzanne Wells","startTime":2371.29,"endTime":2375.58,"body":"mailed that day or 50 items"},{"speaker":"Suzanne Wells","startTime":2371.29,"endTime":2375.58,"body":"today. Well, first of all,"},{"speaker":"Suzanne Wells","startTime":2375.85,"endTime":2379.48,"body":"anything can be photoshopped"},{"speaker":"Suzanne Wells","startTime":2375.85,"endTime":2379.48,"body":"found on the internet, you don't"},{"speaker":"Suzanne Wells","startTime":2379.48,"endTime":2384.91,"body":"know if that's real. But and"},{"speaker":"Suzanne Wells","startTime":2379.48,"endTime":2384.91,"body":"then, are those 50 items? Did"},{"speaker":"Suzanne Wells","startTime":2384.91,"endTime":2387.64,"body":"you add items that were already"},{"speaker":"Suzanne Wells","startTime":2384.91,"endTime":2387.64,"body":"listed and just restart them? Is"},{"speaker":"Suzanne Wells","startTime":2387.64,"endTime":2391.54,"body":"that your definition of listing?"},{"speaker":"Suzanne Wells","startTime":2387.64,"endTime":2391.54,"body":"Did you take all the pictures on"},{"speaker":"Suzanne Wells","startTime":2391.54,"endTime":2396.37,"body":"that day? Because sometimes I'll"},{"speaker":"Suzanne Wells","startTime":2391.54,"endTime":2396.37,"body":"take a whole bunch of pictures."},{"speaker":"Suzanne Wells","startTime":2397.18,"endTime":2401.11,"body":"Like while I'm listening to a"},{"speaker":"Suzanne Wells","startTime":2397.18,"endTime":2401.11,"body":"movie or whatever and And then"},{"speaker":"Suzanne Wells","startTime":2401.11,"endTime":2403.24,"body":"that's it for the day. And then"},{"speaker":"Suzanne Wells","startTime":2401.11,"endTime":2403.24,"body":"the next day I started"},{"speaker":"Suzanne Wells","startTime":2403.24,"endTime":2407.5,"body":"listening. So it's all about"},{"speaker":"Suzanne Wells","startTime":2403.24,"endTime":2407.5,"body":"what's your definition. But"},{"speaker":"Suzanne Wells","startTime":2407.62,"endTime":2411.97,"body":"listeners, please don't compare"},{"speaker":"Suzanne Wells","startTime":2407.62,"endTime":2411.97,"body":"yourself to other people. Like"},{"speaker":"Suzanne Wells","startTime":2412.0,"endTime":2416.98,"body":"you don't know what their life"},{"speaker":"Suzanne Wells","startTime":2412.0,"endTime":2416.98,"body":"is like. They don't know what"},{"speaker":"Suzanne Wells","startTime":2416.98,"endTime":2421.51,"body":"your life is like, and you know,"},{"speaker":"Suzanne Wells","startTime":2416.98,"endTime":2421.51,"body":"two items a day. Maybe all you"},{"speaker":"Suzanne Wells","startTime":2421.51,"endTime":2426.01,"body":"can do if you have an illness,"},{"speaker":"Suzanne Wells","startTime":2421.51,"endTime":2426.01,"body":"or you're a caregiver, or you're"},{"speaker":"Suzanne Wells","startTime":2426.01,"endTime":2429.64,"body":"working another job, or you"},{"speaker":"Suzanne Wells","startTime":2426.01,"endTime":2429.64,"body":"know, all the reasons that eat"},{"speaker":"Suzanne Wells","startTime":2429.64,"endTime":2434.38,"body":"up your time. Don't feel bad."},{"speaker":"Suzanne Wells","startTime":2429.64,"endTime":2434.38,"body":"everything adds up over time."},{"speaker":"Suzanne Wells","startTime":2434.41,"endTime":2438.85,"body":"Two items a day is 60 items a"},{"speaker":"Suzanne Wells","startTime":2434.41,"endTime":2438.85,"body":"month. That's a lot of stuff."},{"speaker":"Suzanne Wells","startTime":2439.15,"endTime":2442.27,"body":"Yeah. So look at the big"},{"speaker":"Suzanne Wells","startTime":2439.15,"endTime":2442.27,"body":"picture. And don't compare"},{"speaker":"Suzanne Wells","startTime":2442.27,"endTime":2445.75,"body":"yourself to other people."},{"speaker":"Suzanne Wells","startTime":2442.27,"endTime":2445.75,"body":"Because everybody's life is"},{"speaker":"Suzanne Wells","startTime":2445.75,"endTime":2451.6,"body":"different. And you're not,"},{"speaker":"Suzanne Wells","startTime":2445.75,"endTime":2451.6,"body":"you're not a loser, because"},{"speaker":"Suzanne Wells","startTime":2451.6,"endTime":2455.29,"body":"you're not doing 10 items a day."},{"speaker":"Suzanne Wells","startTime":2451.6,"endTime":2455.29,"body":"Maybe you'll even have 10 items"},{"speaker":"Suzanne Wells","startTime":2455.29,"endTime":2457.78,"body":"a day to the list. Maybe you"},{"speaker":"Suzanne Wells","startTime":2455.29,"endTime":2457.78,"body":"live in a place where you can't"},{"speaker":"Suzanne Wells","startTime":2457.78,"endTime":2461.02,"body":"get a lot of inventory. I mean,"},{"speaker":"Suzanne Wells","startTime":2457.78,"endTime":2461.02,"body":"there's all kinds of reasons. So"},{"speaker":"Suzanne Wells","startTime":2461.53,"endTime":2466.54,"body":"don't beat yourself up. Right?"},{"speaker":"Suzanne Wells","startTime":2461.53,"endTime":2466.54,"body":"That you're not doing the same"},{"speaker":"Suzanne Wells","startTime":2466.54,"endTime":2470.98,"body":"as other people. Yeah, now we're"},{"speaker":"Suzanne Wells","startTime":2466.54,"endTime":2470.98,"body":"going to talk about some of your"},{"speaker":"Suzanne Wells","startTime":2470.98,"endTime":2472.15,"body":"amazing sales,"},{"speaker":"Unknown","startTime":2472.24,"endTime":2475.57,"body":"amazing sales. And I'm"},{"speaker":"Suzanne Wells","startTime":2475.6,"endTime":2479.14,"body":"willing to bet a"},{"speaker":"Suzanne Wells","startTime":2475.6,"endTime":2479.14,"body":"lot of these were your mom's"},{"speaker":"Suzanne Wells","startTime":2479.14,"endTime":2484.78,"body":"items now that I know the story."},{"speaker":"Suzanne Wells","startTime":2479.14,"endTime":2484.78,"body":"Oh, whoa, oh, then Gosh, I'm"},{"speaker":"Suzanne Wells","startTime":2484.78,"endTime":2492.1,"body":"just wrong all over the place on"},{"speaker":"Suzanne Wells","startTime":2484.78,"endTime":2492.1,"body":"this past. But her experience in"},{"speaker":"Suzanne Wells","startTime":2492.1,"endTime":2495.85,"body":"antiques, we're all right,"},{"speaker":"Suzanne Wells","startTime":2492.1,"endTime":2495.85,"body":"definitely filtered down to you"},{"speaker":"Suzanne Wells","startTime":2495.85,"endTime":2497.32,"body":"because you for"},{"speaker":"Unknown","startTime":2498.069,"endTime":2502.509,"body":"I do, I do. Uh, you"},{"speaker":"Unknown","startTime":2498.069,"endTime":2502.509,"body":"know, it amazes me that every,"},{"speaker":"Unknown","startTime":2503.199,"endTime":2506.199,"body":"every month, I know a little"},{"speaker":"Unknown","startTime":2503.199,"endTime":2506.199,"body":"bit, something more. I know a"},{"speaker":"Unknown","startTime":2506.199,"endTime":2511.299,"body":"lot more than I knew last year."},{"speaker":"Unknown","startTime":2506.199,"endTime":2511.299,"body":"It try to filter that down at my"},{"speaker":"Unknown","startTime":2511.299,"endTime":2514.959,"body":"kids a little bit to research"},{"speaker":"Unknown","startTime":2511.299,"endTime":2514.959,"body":"what they're doing. I have been"},{"speaker":"Unknown","startTime":2514.959,"endTime":2518.769,"body":"known to left a antique book in"},{"speaker":"Unknown","startTime":2514.959,"endTime":2518.769,"body":"the bathrooms for the kids who"},{"speaker":"Unknown","startTime":2518.769,"endTime":2522.549,"body":"read, you know, when they're"},{"speaker":"Unknown","startTime":2518.769,"endTime":2522.549,"body":"gonna be in there for a long"},{"speaker":"Unknown","startTime":2522.549,"endTime":2525.669,"body":"while I study or maybe something"},{"speaker":"Unknown","startTime":2522.549,"endTime":2525.669,"body":"will spark your interest here."},{"speaker":"Unknown","startTime":2526.599,"endTime":2530.739,"body":"But they're very smart. And they"},{"speaker":"Unknown","startTime":2526.599,"endTime":2530.739,"body":"crack me up. Because when I come"},{"speaker":"Unknown","startTime":2530.739,"endTime":2534.909,"body":"home with stuff, they're usually"},{"speaker":"Unknown","startTime":2530.739,"endTime":2534.909,"body":"90% Correct. The maker or the"},{"speaker":"Unknown","startTime":2534.909,"endTime":2538.839,"body":"manufacturer, or the year that"},{"speaker":"Unknown","startTime":2534.909,"endTime":2538.839,"body":"it was made. Excellent. And"},{"speaker":"Unknown","startTime":2538.839,"endTime":2539.949,"body":"they're boys."},{"speaker":"Suzanne Wells","startTime":2541.36,"endTime":2544.54,"body":"That's"},{"speaker":"Suzanne Wells","startTime":2541.36,"endTime":2544.54,"body":"interesting. And, you know,"},{"speaker":"Suzanne Wells","startTime":2545.26,"endTime":2549.73,"body":"reselling, whether it's eBay or"},{"speaker":"Suzanne Wells","startTime":2545.26,"endTime":2549.73,"body":"antique booth, or, I mean,"},{"speaker":"Suzanne Wells","startTime":2549.73,"endTime":2555.64,"body":"that's been happening for 1000s"},{"speaker":"Suzanne Wells","startTime":2549.73,"endTime":2555.64,"body":"of years. I mean, come on. But"},{"speaker":"Suzanne Wells","startTime":2555.64,"endTime":2557.83,"body":"that's a skill that they'll have"},{"speaker":"Suzanne Wells","startTime":2555.64,"endTime":2557.83,"body":"forever."},{"speaker":"Unknown","startTime":2558.49,"endTime":2561.52,"body":"Well, and they sell so"},{"speaker":"Unknown","startTime":2558.49,"endTime":2561.52,"body":"they spell sell sports cards"},{"speaker":"Unknown","startTime":2561.52,"endTime":2565.78,"body":"online. They go to sport"},{"speaker":"Unknown","startTime":2561.52,"endTime":2565.78,"body":"conventions, card conventions,"},{"speaker":"Unknown","startTime":2565.99,"endTime":2568.9,"body":"they're always running around"},{"speaker":"Unknown","startTime":2565.99,"endTime":2568.9,"body":"getting the cards, they listen"},{"speaker":"Unknown","startTime":2568.9,"endTime":2571.99,"body":"to a lot of YouTube, watch a lot"},{"speaker":"Unknown","startTime":2568.9,"endTime":2571.99,"body":"of YouTube of the breaks, they"},{"speaker":"Unknown","startTime":2571.99,"endTime":2575.77,"body":"call them now have them open up"},{"speaker":"Unknown","startTime":2571.99,"endTime":2575.77,"body":"the cards. And you know, sports"},{"speaker":"Unknown","startTime":2575.77,"endTime":2578.5,"body":"card collecting is a lot"},{"speaker":"Unknown","startTime":2575.77,"endTime":2578.5,"body":"different than when we are kids"},{"speaker":"Unknown","startTime":2578.5,"endTime":2582.76,"body":"because we would go to the"},{"speaker":"Unknown","startTime":2578.5,"endTime":2582.76,"body":"drugstore and buy a pack of"},{"speaker":"Unknown","startTime":2582.76,"endTime":2587.29,"body":"cards to get the gum. And then"},{"speaker":"Unknown","startTime":2582.76,"endTime":2587.29,"body":"they used to take the cards if"},{"speaker":"Unknown","startTime":2587.29,"endTime":2589.96,"body":"they weren't like the Chicago"},{"speaker":"Unknown","startTime":2587.29,"endTime":2589.96,"body":"Cubs, they used to put them in"},{"speaker":"Unknown","startTime":2589.96,"endTime":2593.56,"body":"my spokes of my wheels. And when"},{"speaker":"Unknown","startTime":2589.96,"endTime":2593.56,"body":"we'd ride our bikes all day,"},{"speaker":"Unknown","startTime":2593.8,"endTime":2596.62,"body":"these are the only month the"},{"speaker":"Unknown","startTime":2593.8,"endTime":2596.62,"body":"rookies and they gotta have some"},{"speaker":"Unknown","startTime":2596.62,"endTime":2601.03,"body":"I call them glitter, or, you"},{"speaker":"Unknown","startTime":2596.62,"endTime":2601.03,"body":"know, sheen to wom or it's got"},{"speaker":"Unknown","startTime":2601.03,"endTime":2604.15,"body":"to be something special, but my"},{"speaker":"Unknown","startTime":2601.03,"endTime":2604.15,"body":"kids are pretty smart at it, and"},{"speaker":"Unknown","startTime":2604.15,"endTime":2609.16,"body":"they're doing very well on it."},{"speaker":"Unknown","startTime":2604.15,"endTime":2609.16,"body":"So I indulge their eBay and I am"},{"speaker":"Unknown","startTime":2609.16,"endTime":2611.59,"body":"always sitting around watching"},{"speaker":"Unknown","startTime":2609.16,"endTime":2611.59,"body":"videos with them and they I"},{"speaker":"Unknown","startTime":2611.59,"endTime":2615.7,"body":"think they indulge mine so it"},{"speaker":"Unknown","startTime":2611.59,"endTime":2615.7,"body":"works great. It's you know, it's"},{"speaker":"Unknown","startTime":2615.7,"endTime":2619.27,"body":"a family affair, and that's how"},{"speaker":"Unknown","startTime":2615.7,"endTime":2619.27,"body":"it should be good."},{"speaker":"Suzanne Wells","startTime":2620.23,"endTime":2622.36,"body":"Excellent. So"},{"speaker":"Suzanne Wells","startTime":2620.23,"endTime":2622.36,"body":"let's hear about some of those"},{"speaker":"Suzanne Wells","startTime":2622.36,"endTime":2626.98,"body":"sales. So were you on the spot"},{"speaker":"Suzanne Wells","startTime":2622.36,"endTime":2626.98,"body":"Yeah."},{"speaker":"Unknown","startTime":2627.58,"endTime":2628.99,"body":"What do you want to"},{"speaker":"Unknown","startTime":2627.58,"endTime":2628.99,"body":"talk about?"},{"speaker":"Suzanne Wells","startTime":2629.169,"endTime":2631.929,"body":"Which ones well"},{"speaker":"Suzanne Wells","startTime":2629.169,"endTime":2631.929,"body":"just some memorable sales maybe"},{"speaker":"Suzanne Wells","startTime":2631.929,"endTime":2635.709,"body":"net were high dollar or surprise"},{"speaker":"Suzanne Wells","startTime":2631.929,"endTime":2635.709,"body":"do you or are they sold very"},{"speaker":"Suzanne Wells","startTime":2635.709,"endTime":2636.519,"body":"quickly."},{"speaker":"Unknown","startTime":2637.15,"endTime":2640.24,"body":"I could do that. Okay,"},{"speaker":"Unknown","startTime":2637.15,"endTime":2640.24,"body":"so I was looking through some of"},{"speaker":"Unknown","startTime":2640.24,"endTime":2645.4,"body":"my eBays sales and I first"},{"speaker":"Unknown","startTime":2640.24,"endTime":2645.4,"body":"started off with a couple"},{"speaker":"Unknown","startTime":2645.4,"endTime":2649.99,"body":"jewelry pieces of my mom's"},{"speaker":"Unknown","startTime":2645.4,"endTime":2649.99,"body":"because I was I just so pretty."},{"speaker":"Unknown","startTime":2650.23,"endTime":2653.59,"body":"They don't make jewelry like"},{"speaker":"Unknown","startTime":2650.23,"endTime":2653.59,"body":"they did in the 30s 40s 50s and"},{"speaker":"Unknown","startTime":2653.59,"endTime":2660.61,"body":"60s. So I did the first big sale"},{"speaker":"Unknown","startTime":2653.59,"endTime":2660.61,"body":"I had was a piece of Trafigura"},{"speaker":"Unknown","startTime":2661.0,"endTime":2667.93,"body":"jewelry. It was a swallow jello,"},{"speaker":"Unknown","startTime":2661.0,"endTime":2667.93,"body":"Jelly Belly brooch. And I sold"},{"speaker":"Unknown","startTime":2667.93,"endTime":2673.03,"body":"that for I think $150 And so"},{"speaker":"Unknown","startTime":2667.93,"endTime":2673.03,"body":"like in a day. Wow. So but that"},{"speaker":"Unknown","startTime":2673.03,"endTime":2675.49,"body":"took me so long to research"},{"speaker":"Unknown","startTime":2673.03,"endTime":2675.49,"body":"because I had to read the whole"},{"speaker":"Unknown","startTime":2675.49,"endTime":2679.33,"body":"history of fair jewelry and and"},{"speaker":"Unknown","startTime":2675.49,"endTime":2679.33,"body":"go from there. So I'm like that"},{"speaker":"Unknown","startTime":2679.33,"endTime":2683.23,"body":"was very draining. So I didn't"},{"speaker":"Unknown","startTime":2679.33,"endTime":2683.23,"body":"sell too much jewelry after"},{"speaker":"Unknown","startTime":2683.23,"endTime":2689.5,"body":"that. Another interesting thing"},{"speaker":"Unknown","startTime":2683.23,"endTime":2689.5,"body":"I sold was a Marine Haskell"},{"speaker":"Unknown","startTime":2690.04,"endTime":2695.08,"body":"brooch and necklace set and that"},{"speaker":"Unknown","startTime":2690.04,"endTime":2695.08,"body":"sold for about $350 That was it"},{"speaker":"Unknown","startTime":2695.08,"endTime":2700.0,"body":"was gorgeous. It was blues with"},{"speaker":"Unknown","startTime":2695.08,"endTime":2700.0,"body":"purple rhinestones. It was good"},{"speaker":"Unknown","startTime":2700.0,"endTime":2704.86,"body":"orgeous again took me a lot of"},{"speaker":"Unknown","startTime":2700.0,"endTime":2704.86,"body":"time to research so I kind of"},{"speaker":"Unknown","startTime":2704.86,"endTime":2709.72,"body":"stopped during jewelry. You"},{"speaker":"Unknown","startTime":2704.86,"endTime":2709.72,"body":"know, I never want to sell"},{"speaker":"Unknown","startTime":2709.72,"endTime":2715.72,"body":"anything that's fake online. So"},{"speaker":"Unknown","startTime":2709.72,"endTime":2715.72,"body":"anytime that I have like a purse"},{"speaker":"Unknown","startTime":2715.72,"endTime":2719.41,"body":"or a piece of jewelry and stuff,"},{"speaker":"Unknown","startTime":2715.72,"endTime":2719.41,"body":"I want to make sure it's real."},{"speaker":"Unknown","startTime":2720.01,"endTime":2723.52,"body":"Because the last thing I want to"},{"speaker":"Unknown","startTime":2720.01,"endTime":2723.52,"body":"do is get a negative review. In"},{"speaker":"Unknown","startTime":2723.52,"endTime":2727.99,"body":"blue, am I 100% positive,"},{"speaker":"Unknown","startTime":2723.52,"endTime":2727.99,"body":"because I sold a, you know, fake"},{"speaker":"Unknown","startTime":2727.99,"endTime":2732.64,"body":"Coach purse or something that"},{"speaker":"Unknown","startTime":2727.99,"endTime":2732.64,"body":"was a fake piece of jewelry. So"},{"speaker":"Unknown","startTime":2733.93,"endTime":2735.79,"body":"that always makes me a little"},{"speaker":"Unknown","startTime":2733.93,"endTime":2735.79,"body":"nervous. So"},{"speaker":"Suzanne Wells","startTime":2735.819,"endTime":2739.149,"body":"how and jewelry"},{"speaker":"Suzanne Wells","startTime":2735.819,"endTime":2739.149,"body":"is very tedious to read."},{"speaker":"Suzanne Wells","startTime":2739.329,"endTime":2743.619,"body":"Because, Oh, so you've got to"},{"speaker":"Suzanne Wells","startTime":2739.329,"endTime":2743.619,"body":"have your loop or whatever"},{"speaker":"Suzanne Wells","startTime":2743.619,"endTime":2744.879,"body":"you're used. I"},{"speaker":"Unknown","startTime":2744.88,"endTime":2747.94,"body":"bought a loop, I bought"},{"speaker":"Unknown","startTime":2744.88,"endTime":2747.94,"body":"a nice microscope, we thing and"},{"speaker":"Unknown","startTime":2747.94,"endTime":2751.42,"body":"COVID Look it all up because my"},{"speaker":"Unknown","startTime":2747.94,"endTime":2751.42,"body":"eyes are going and the older"},{"speaker":"Unknown","startTime":2752.5,"endTime":2755.8,"body":"need the nicer stuff to see the"},{"speaker":"Unknown","startTime":2752.5,"endTime":2755.8,"body":"little like, you know, pressing"},{"speaker":"Unknown","startTime":2755.8,"endTime":2758.77,"body":"granite, you see the maker's"},{"speaker":"Unknown","startTime":2755.8,"endTime":2758.77,"body":"mark of it. So"},{"speaker":"Suzanne Wells","startTime":2759.52,"endTime":2763.3,"body":"yeah, and it's a"},{"speaker":"Suzanne Wells","startTime":2759.52,"endTime":2763.3,"body":"lot of it looks the same. So"},{"speaker":"Suzanne Wells","startTime":2763.33,"endTime":2769.39,"body":"when you use Google lens, you"},{"speaker":"Suzanne Wells","startTime":2763.33,"endTime":2769.39,"body":"get irrelevant results. Because"},{"speaker":"Suzanne Wells","startTime":2769.39,"endTime":2772.09,"body":"a lot of it looks the same. And"},{"speaker":"Suzanne Wells","startTime":2769.39,"endTime":2772.09,"body":"there's only so many things you"},{"speaker":"Suzanne Wells","startTime":2772.09,"endTime":2778.99,"body":"can do with a brooch. Right,"},{"speaker":"Suzanne Wells","startTime":2772.09,"endTime":2778.99,"body":"right. I found that too. I tried"},{"speaker":"Suzanne Wells","startTime":2779.02,"endTime":2782.44,"body":"some jewelry lots, and I just"},{"speaker":"Suzanne Wells","startTime":2779.02,"endTime":2782.44,"body":"didn't enjoy it. I mean, I know"},{"speaker":"Suzanne Wells","startTime":2782.44,"endTime":2787.0,"body":"it's highly profitable. But it"},{"speaker":"Suzanne Wells","startTime":2782.44,"endTime":2787.0,"body":"just seemed very tedious to me."},{"speaker":"Suzanne Wells","startTime":2787.96,"endTime":2790.93,"body":"Looking it all up, and I wasn't"},{"speaker":"Suzanne Wells","startTime":2787.96,"endTime":2790.93,"body":"confident because that's just"},{"speaker":"Suzanne Wells","startTime":2790.93,"endTime":2795.97,"body":"not a category I know very well."},{"speaker":"Suzanne Wells","startTime":2790.93,"endTime":2795.97,"body":"So I think a lot of people have"},{"speaker":"Suzanne Wells","startTime":2795.97,"endTime":2800.89,"body":"that issue when they're going"},{"speaker":"Suzanne Wells","startTime":2795.97,"endTime":2800.89,"body":"into a new category. You don't"},{"speaker":"Suzanne Wells","startTime":2800.89,"endTime":2803.2,"body":"have the confidence to know that"},{"speaker":"Suzanne Wells","startTime":2800.89,"endTime":2803.2,"body":"you're pricing it right, because"},{"speaker":"Suzanne Wells","startTime":2803.2,"endTime":2804.52,"body":"you haven't sold that before."},{"speaker":"Unknown","startTime":2804.61,"endTime":2809.29,"body":"Right? Right. So that"},{"speaker":"Unknown","startTime":2804.61,"endTime":2809.29,"body":"scares me a little bit. So I"},{"speaker":"Unknown","startTime":2809.29,"endTime":2812.5,"body":"switched to I really like"},{"speaker":"Unknown","startTime":2809.29,"endTime":2812.5,"body":"glassware. I like Mid Century"},{"speaker":"Unknown","startTime":2812.5,"endTime":2816.52,"body":"Modern glassware. I like since"},{"speaker":"Unknown","startTime":2812.5,"endTime":2816.52,"body":"I'm in marketing and"},{"speaker":"Unknown","startTime":2816.52,"endTime":2819.1,"body":"advertising. I love marketing"},{"speaker":"Unknown","startTime":2816.52,"endTime":2819.1,"body":"and advertising glasses. I love"},{"speaker":"Unknown","startTime":2819.1,"endTime":2823.81,"body":"the 80s especially at old smart"},{"speaker":"Unknown","startTime":2819.1,"endTime":2823.81,"body":"glasses or the 70 Pepsi Cola"},{"speaker":"Unknown","startTime":2823.81,"endTime":2832.03,"body":"glasses. I love old ink or"},{"speaker":"Unknown","startTime":2823.81,"endTime":2832.03,"body":"hacking glasses, maybe glasses,"},{"speaker":"Unknown","startTime":2832.06,"endTime":2837.97,"body":"all the fun patterns. Those."},{"speaker":"Unknown","startTime":2832.06,"endTime":2837.97,"body":"Again, I bought some books, I"},{"speaker":"Unknown","startTime":2837.97,"endTime":2842.98,"body":"did some research. And I always"},{"speaker":"Unknown","startTime":2837.97,"endTime":2842.98,"body":"find those are really easy to"},{"speaker":"Unknown","startTime":2842.98,"endTime":2848.56,"body":"sell for me and I enjoy listing"},{"speaker":"Unknown","startTime":2842.98,"endTime":2848.56,"body":"them. And they always sold sell"},{"speaker":"Unknown","startTime":2848.56,"endTime":2854.92,"body":"fairly well. In the when we with"},{"speaker":"Unknown","startTime":2848.56,"endTime":2854.92,"body":"COVID It's so this they sold so"},{"speaker":"Unknown","startTime":2854.92,"endTime":2857.92,"body":"fast. It was hard to keep"},{"speaker":"Unknown","startTime":2854.92,"endTime":2857.92,"body":"listing on because a lot of"},{"speaker":"Unknown","startTime":2857.92,"endTime":2860.74,"body":"people were staying in their"},{"speaker":"Unknown","startTime":2857.92,"endTime":2860.74,"body":"house homes or redoing their"},{"speaker":"Unknown","startTime":2860.74,"endTime":2864.58,"body":"homes or they wanted something"},{"speaker":"Unknown","startTime":2860.74,"endTime":2864.58,"body":"fun for their homes. Last year"},{"speaker":"Unknown","startTime":2864.58,"endTime":2867.64,"body":"right now is down just a tad,"},{"speaker":"Unknown","startTime":2864.58,"endTime":2867.64,"body":"I'm seeing that they're not"},{"speaker":"Unknown","startTime":2867.85,"endTime":2871.51,"body":"moving as fast. So I've had to"},{"speaker":"Unknown","startTime":2867.85,"endTime":2871.51,"body":"reinvent some of the stuff that"},{"speaker":"Unknown","startTime":2871.51,"endTime":2875.86,"body":"I do so I can have a consistent"},{"speaker":"Unknown","startTime":2871.51,"endTime":2875.86,"body":"sales base. You know, the worst"},{"speaker":"Unknown","startTime":2875.86,"endTime":2878.8,"body":"thing in the world is, well, we"},{"speaker":"Unknown","startTime":2875.86,"endTime":2878.8,"body":"all know this in the last couple"},{"speaker":"Unknown","startTime":2878.8,"endTime":2881.08,"body":"of months. It's not having to"},{"speaker":"Unknown","startTime":2878.8,"endTime":2881.08,"body":"sale for a day or two you want"},{"speaker":"Unknown","startTime":2881.08,"endTime":2884.62,"body":"to pull your hair out and you"},{"speaker":"Unknown","startTime":2881.08,"endTime":2884.62,"body":"feel like what did I do wrong?"},{"speaker":"Unknown","startTime":2884.62,"endTime":2885.19,"body":"What did I"},{"speaker":"Suzanne Wells","startTime":2885.19,"endTime":2887.71,"body":"you feel like the"},{"speaker":"Suzanne Wells","startTime":2885.19,"endTime":2887.71,"body":"biggest loser in the world?"},{"speaker":"Suzanne Wells","startTime":2887.71,"endTime":2890.83,"body":"Because you have all this great"},{"speaker":"Suzanne Wells","startTime":2887.71,"endTime":2890.83,"body":"stuff. You know it's priced."},{"speaker":"Suzanne Wells","startTime":2890.83,"endTime":2894.34,"body":"Right? Right? And you're just"},{"speaker":"Suzanne Wells","startTime":2890.83,"endTime":2894.34,"body":"not getting anything and it's"},{"speaker":"Suzanne Wells","startTime":2894.34,"endTime":2897.46,"body":"just very frustrating. And"},{"speaker":"Unknown","startTime":2898.72,"endTime":2900.7,"body":"you know, you walk"},{"speaker":"Unknown","startTime":2898.72,"endTime":2900.7,"body":"around and you got your head"},{"speaker":"Unknown","startTime":2900.7,"endTime":2904.9,"body":"down and you're moping you know,"},{"speaker":"Unknown","startTime":2900.7,"endTime":2904.9,"body":"and then I try to pick myself up"},{"speaker":"Unknown","startTime":2904.9,"endTime":2908.05,"body":"and I think Okay, I gotta what"},{"speaker":"Unknown","startTime":2904.9,"endTime":2908.05,"body":"have I learned from like"},{"speaker":"Unknown","startTime":2908.05,"endTime":2912.28,"body":"listening to your podcasts and"},{"speaker":"Unknown","startTime":2908.05,"endTime":2912.28,"body":"listening to some other people?"},{"speaker":"Unknown","startTime":2912.37,"endTime":2918.22,"body":"What's selling now so like, you"},{"speaker":"Unknown","startTime":2912.37,"endTime":2918.22,"body":"know, I picked up I picked up"},{"speaker":"Unknown","startTime":2918.22,"endTime":2921.31,"body":"some bedsheets because I thought"},{"speaker":"Unknown","startTime":2918.22,"endTime":2921.31,"body":"you had someone that sold bed"},{"speaker":"Unknown","startTime":2921.31,"endTime":2925.39,"body":"sheets. Or you said that the old"},{"speaker":"Unknown","startTime":2921.31,"endTime":2925.39,"body":"linens it was probably a few"},{"speaker":"Unknown","startTime":2925.39,"endTime":2928.12,"body":"different people that yeah,"},{"speaker":"Unknown","startTime":2925.39,"endTime":2928.12,"body":"parasol they were new and"},{"speaker":"Unknown","startTime":2928.12,"endTime":2933.25,"body":"package. So I sold those for"},{"speaker":"Unknown","startTime":2928.12,"endTime":2933.25,"body":"1299 I paid $1 That wasn't bad,"},{"speaker":"Unknown","startTime":2933.25,"endTime":2938.89,"body":"but at least something sold and"},{"speaker":"Unknown","startTime":2933.25,"endTime":2938.89,"body":"easy to ship. Easy to ship. You"},{"speaker":"Unknown","startTime":2938.89,"endTime":2942.85,"body":"don't want I always pick up when"},{"speaker":"Unknown","startTime":2938.89,"endTime":2942.85,"body":"I see it is vacuum bags."},{"speaker":"Unknown","startTime":2944.2,"endTime":2947.92,"body":"Especially when they're only a"},{"speaker":"Unknown","startTime":2944.2,"endTime":2947.92,"body":"new one package. I had a store"},{"speaker":"Unknown","startTime":2947.92,"endTime":2952.18,"body":"closing and COVID It was one of"},{"speaker":"Unknown","startTime":2947.92,"endTime":2952.18,"body":"my friends resale shops. She"},{"speaker":"Unknown","startTime":2952.18,"endTime":2956.29,"body":"didn't make it. So she gave me"},{"speaker":"Unknown","startTime":2952.18,"endTime":2956.29,"body":"all these like a backs as a bit"},{"speaker":"Unknown","startTime":2956.47,"endTime":2961.33,"body":"of backing backs. In the end,"},{"speaker":"Unknown","startTime":2956.47,"endTime":2961.33,"body":"though, so fast and COVID was"},{"speaker":"Unknown","startTime":2961.33,"endTime":2963.19,"body":"like why do you want this but"},{"speaker":"Suzanne Wells","startTime":2963.25,"endTime":2966.28,"body":"Oh, I see"},{"speaker":"Suzanne Wells","startTime":2963.25,"endTime":2966.28,"body":"everyone was cleaning because"},{"speaker":"Suzanne Wells","startTime":2966.28,"endTime":2971.71,"body":"they ride boobs and they were"},{"speaker":"Suzanne Wells","startTime":2966.28,"endTime":2971.71,"body":"probably out of stock online and"},{"speaker":"Suzanne Wells","startTime":2971.71,"endTime":2975.01,"body":"all the stores were closed so"},{"speaker":"Suzanne Wells","startTime":2971.71,"endTime":2975.01,"body":"we're gonna get them right. And"},{"speaker":"Suzanne Wells","startTime":2975.01,"endTime":2979.6,"body":"you've got you know 10 packs of"},{"speaker":"Suzanne Wells","startTime":2975.01,"endTime":2979.6,"body":"the Hoover XYZ sides that"},{"speaker":"Suzanne Wells","startTime":2979.6,"endTime":2982.72,"body":"everybody needs and yeah, it's"},{"speaker":"Suzanne Wells","startTime":2979.6,"endTime":2982.72,"body":"just it was"},{"speaker":"Unknown","startTime":2982.87,"endTime":2985.84,"body":"it was a good sell. It"},{"speaker":"Unknown","startTime":2982.87,"endTime":2985.84,"body":"was a good sale so I that was"},{"speaker":"Unknown","startTime":2985.84,"endTime":2992.41,"body":"fun. Another mains lead what"},{"speaker":"Unknown","startTime":2985.84,"endTime":2992.41,"body":"else did I sell? Oh, I just sold"},{"speaker":"Unknown","startTime":2992.41,"endTime":2997.63,"body":"I posted on Monday was that you"},{"speaker":"Unknown","startTime":2992.41,"endTime":2997.63,"body":"had the the lady that sold all"},{"speaker":"Unknown","startTime":2997.63,"endTime":3002.25,"body":"the Alexa electronics and like"},{"speaker":"Unknown","startTime":2997.63,"endTime":3002.25,"body":"Home good stuff like blenders"},{"speaker":"Unknown","startTime":3002.25,"endTime":3006.3,"body":"and in coffee, like, clear"},{"speaker":"Unknown","startTime":3002.25,"endTime":3006.3,"body":"coffee. Remember that woman?"},{"speaker":"Suzanne Wells","startTime":3007.44,"endTime":3014.58,"body":"I think was it"},{"speaker":"Suzanne Wells","startTime":3007.44,"endTime":3014.58,"body":"Olivia pool? I mean, podcasts."},{"speaker":"Suzanne Wells","startTime":3014.61,"endTime":3017.76,"body":"Yes. I think it was Olivia, the"},{"speaker":"Suzanne Wells","startTime":3014.61,"endTime":3017.76,"body":"coffee pot lady."},{"speaker":"Unknown","startTime":3019.98,"endTime":3022.5,"body":"Well, I found a Vitamix"},{"speaker":"Unknown","startTime":3019.98,"endTime":3022.5,"body":"blender just"},{"speaker":"Suzanne Wells","startTime":3022.8,"endTime":3026.28,"body":"saw that, you"},{"speaker":"Suzanne Wells","startTime":3022.8,"endTime":3026.28,"body":"know, I just bought a Vitamix a"},{"speaker":"Suzanne Wells","startTime":3026.28,"endTime":3029.67,"body":"few weeks ago, that was my"},{"speaker":"Suzanne Wells","startTime":3026.28,"endTime":3029.67,"body":"birthday present to myself"},{"speaker":"Suzanne Wells","startTime":3029.67,"endTime":3034.2,"body":"because wanting our Oh, stir"},{"speaker":"Suzanne Wells","startTime":3029.67,"endTime":3034.2,"body":"exploded all over my kitchen."},{"speaker":"Suzanne Wells","startTime":3034.2,"endTime":3036.75,"body":"And I was like, Nope, I'm"},{"speaker":"Suzanne Wells","startTime":3034.2,"endTime":3036.75,"body":"getting a good one this time."},{"speaker":"Suzanne Wells","startTime":3036.99,"endTime":3037.77,"body":"And might as"},{"speaker":"Unknown","startTime":3037.77,"endTime":3039.66,"body":"well with stuff like"},{"speaker":"Unknown","startTime":3037.77,"endTime":3039.66,"body":"that. Yeah, but you don't even"},{"speaker":"Unknown","startTime":3039.66,"endTime":3042.09,"body":"have to go pay for place. You"},{"speaker":"Unknown","startTime":3039.66,"endTime":3042.09,"body":"can always find it online."},{"speaker":"Suzanne Wells","startTime":3042.12,"endTime":3045.48,"body":"Yeah, yeah. And"},{"speaker":"Suzanne Wells","startTime":3042.12,"endTime":3045.48,"body":"it was just, I saw you posted"},{"speaker":"Suzanne Wells","startTime":3045.48,"endTime":3053.55,"body":"the blender, the piece called"},{"speaker":"Suzanne Wells","startTime":3045.48,"endTime":3053.55,"body":"the container part. Did you get"},{"speaker":"Suzanne Wells","startTime":3053.55,"endTime":3057.42,"body":"for that? Or do you find that"},{"speaker":"Suzanne Wells","startTime":3053.55,"endTime":3057.42,"body":"worse? You? Yeah. Yeah."},{"speaker":"Unknown","startTime":3057.48,"endTime":3060.54,"body":"So it did. I was a"},{"speaker":"Unknown","startTime":3057.48,"endTime":3060.54,"body":"little upset because it did go"},{"speaker":"Unknown","startTime":3060.54,"endTime":3065.91,"body":"to a man that once he bought it,"},{"speaker":"Unknown","startTime":3060.54,"endTime":3065.91,"body":"I checked his eBay out because"},{"speaker":"Unknown","startTime":3066.12,"endTime":3069.42,"body":"I'm a little Snoopy. And I"},{"speaker":"Unknown","startTime":3066.12,"endTime":3069.42,"body":"wanted to see what if he sold"},{"speaker":"Unknown","startTime":3069.42,"endTime":3071.7,"body":"stuff? Yeah, he sells research."},{"speaker":"Suzanne Wells","startTime":3071.73,"endTime":3074.46,"body":"It's not called"},{"speaker":"Suzanne Wells","startTime":3071.73,"endTime":3074.46,"body":"stalking. It's research,"},{"speaker":"Unknown","startTime":3074.49,"endTime":3077.85,"body":"research research. I'm"},{"speaker":"Unknown","startTime":3074.49,"endTime":3077.85,"body":"trying to find out who my client"},{"speaker":"Unknown","startTime":3077.88,"endTime":3084.69,"body":"is. Right. But, uh, yeah, so and"},{"speaker":"Unknown","startTime":3077.88,"endTime":3084.69,"body":"he kept hounding me that, can"},{"speaker":"Unknown","startTime":3084.69,"endTime":3088.47,"body":"you ship this just the cheapest"},{"speaker":"Unknown","startTime":3084.69,"endTime":3088.47,"body":"way? You're shipping too much."},{"speaker":"Unknown","startTime":3088.47,"endTime":3094.44,"body":"It's 16 Whatever. It was like,"},{"speaker":"Unknown","startTime":3088.47,"endTime":3094.44,"body":"no, no. And I finally told him,"},{"speaker":"Unknown","startTime":3094.44,"endTime":3098.07,"body":"I said, Well, you said you're"},{"speaker":"Unknown","startTime":3094.44,"endTime":3098.07,"body":"charging $94 to ship yours. I"},{"speaker":"Unknown","startTime":3098.07,"endTime":3099.06,"body":"think you could afford my"},{"speaker":"Suzanne Wells","startTime":3101.22,"endTime":3103.83,"body":"own. I mean, it"},{"speaker":"Suzanne Wells","startTime":3101.22,"endTime":3103.83,"body":"has to have enough packing to"},{"speaker":"Suzanne Wells","startTime":3103.83,"endTime":3105.6,"body":"make sure it's not gonna break."},{"speaker":"Unknown","startTime":3105.75,"endTime":3110.91,"body":"Oh, yeah. And plastic,"},{"speaker":"Unknown","startTime":3105.75,"endTime":3110.91,"body":"it can break it can"},{"speaker":"Suzanne Wells","startTime":3110.939,"endTime":3113.609,"body":"but shipping is"},{"speaker":"Suzanne Wells","startTime":3110.939,"endTime":3113.609,"body":"it can break if it gets"},{"speaker":"Suzanne Wells","startTime":3113.729,"endTime":3118.349,"body":"underneath 400 pounds of mail"},{"speaker":"Suzanne Wells","startTime":3113.729,"endTime":3118.349,"body":"and one of those cars, anything"},{"speaker":"Suzanne Wells","startTime":3118.349,"endTime":3119.309,"body":"can crush,"},{"speaker":"Unknown","startTime":3119.76,"endTime":3124.14,"body":"right. And that's my,"},{"speaker":"Unknown","startTime":3119.76,"endTime":3124.14,"body":"my, my, that's my biggest fear"},{"speaker":"Unknown","startTime":3124.2,"endTime":3128.31,"body":"is for anything to break. I am"},{"speaker":"Unknown","startTime":3124.2,"endTime":3128.31,"body":"the bubble wrap queen. I think"},{"speaker":"Unknown","startTime":3128.31,"endTime":3133.11,"body":"my highest rating on my feedback"},{"speaker":"Unknown","startTime":3128.31,"endTime":3133.11,"body":"is because of backing fast"},{"speaker":"Unknown","startTime":3133.11,"endTime":3138.03,"body":"insecurely. I had in the"},{"speaker":"Unknown","startTime":3133.11,"endTime":3138.03,"body":"beginning, when I sold I sold"},{"speaker":"Unknown","startTime":3138.03,"endTime":3144.18,"body":"some a plate set. And it was"},{"speaker":"Unknown","startTime":3138.03,"endTime":3144.18,"body":"heavy. And I thought I packed it"},{"speaker":"Unknown","startTime":3144.18,"endTime":3149.19,"body":"well. And I shifted all the way"},{"speaker":"Unknown","startTime":3144.18,"endTime":3149.19,"body":"to California, in in transit,"},{"speaker":"Unknown","startTime":3149.22,"endTime":3152.16,"body":"the lady wanted to cancel the"},{"speaker":"Unknown","startTime":3149.22,"endTime":3152.16,"body":"order. Because if her husband"},{"speaker":"Unknown","startTime":3152.16,"endTime":3154.32,"body":"finds out that she bought this,"},{"speaker":"Unknown","startTime":3152.16,"endTime":3154.32,"body":"she's going to be in big"},{"speaker":"Unknown","startTime":3154.32,"endTime":3160.08,"body":"trouble. And I said, Well, you"},{"speaker":"Unknown","startTime":3154.32,"endTime":3160.08,"body":"know, let get it to you. And"},{"speaker":"Unknown","startTime":3160.08,"endTime":3164.1,"body":"then we can discuss the options."},{"speaker":"Unknown","startTime":3160.08,"endTime":3164.1,"body":"And I do not accept returns on"},{"speaker":"Unknown","startTime":3164.4,"endTime":3168.39,"body":"my eBay page. So when she got"},{"speaker":"Unknown","startTime":3164.4,"endTime":3168.39,"body":"it, she text me and she because"},{"speaker":"Unknown","startTime":3168.39,"endTime":3172.68,"body":"it's all broken anyways, she you"},{"speaker":"Unknown","startTime":3168.39,"endTime":3172.68,"body":"could tell where she kicked the"},{"speaker":"Unknown","startTime":3172.68,"endTime":3175.71,"body":"box in, you know what I mean?"},{"speaker":"Unknown","startTime":3172.68,"endTime":3175.71,"body":"And she's like, so why don't you"},{"speaker":"Unknown","startTime":3175.71,"endTime":3180.42,"body":"just refund my money? And, you"},{"speaker":"Unknown","startTime":3175.71,"endTime":3180.42,"body":"know, you don't want this back."},{"speaker":"Unknown","startTime":3180.42,"endTime":3184.53,"body":"I'm like, oh, I want it back."},{"speaker":"Unknown","startTime":3180.42,"endTime":3184.53,"body":"Please, I'm going to send you a"},{"speaker":"Unknown","startTime":3185.43,"endTime":3192.18,"body":"kill myself. It was $100 You"},{"speaker":"Unknown","startTime":3185.43,"endTime":3192.18,"body":"know, return label. But yeah, I"},{"speaker":"Unknown","startTime":3192.18,"endTime":3196.8,"body":"wanted it back. If you're, you"},{"speaker":"Unknown","startTime":3192.18,"endTime":3196.8,"body":"broke these. I'm going to make"},{"speaker":"Unknown","startTime":3196.8,"endTime":3200.82,"body":"you pay back in it all back and"},{"speaker":"Unknown","startTime":3196.8,"endTime":3200.82,"body":"send it back to me. Once I get"},{"speaker":"Unknown","startTime":3200.82,"endTime":3202.32,"body":"back. I'll give you a full"},{"speaker":"Unknown","startTime":3200.82,"endTime":3202.32,"body":"refund."},{"speaker":"Suzanne Wells","startTime":3202.35,"endTime":3206.67,"body":"Right. Yeah. So"},{"speaker":"Suzanne Wells","startTime":3202.35,"endTime":3206.67,"body":"just a note on returns. You"},{"speaker":"Suzanne Wells","startTime":3206.67,"endTime":3211.5,"body":"might not know this, but having"},{"speaker":"Suzanne Wells","startTime":3206.67,"endTime":3211.5,"body":"returns places you higher in"},{"speaker":"Suzanne Wells","startTime":3211.5,"endTime":3212.19,"body":"search."},{"speaker":"Unknown","startTime":3212.549,"endTime":3217.109,"body":"I know but I'm just I'm"},{"speaker":"Unknown","startTime":3212.549,"endTime":3217.109,"body":"afraid I you know what probably"},{"speaker":"Unknown","startTime":3217.109,"endTime":3220.769,"body":"I read too much on the internet."},{"speaker":"Unknown","startTime":3217.109,"endTime":3220.769,"body":"And I see all these people"},{"speaker":"Unknown","startTime":3220.769,"endTime":3225.929,"body":"returning stuff in there, which"},{"speaker":"Unknown","startTime":3220.769,"endTime":3225.929,"body":"a lot of these people are making"},{"speaker":"Unknown","startTime":3225.929,"endTime":3228.719,"body":"the stuff up. I mean, somebody"},{"speaker":"Unknown","startTime":3225.929,"endTime":3228.719,"body":"was saying I you know, I'm that"},{"speaker":"Unknown","startTime":3228.719,"endTime":3230.549,"body":"they're returning? Well, they"},{"speaker":"Unknown","startTime":3228.719,"endTime":3230.549,"body":"got"},{"speaker":"Suzanne Wells","startTime":3231.15,"endTime":3235.71,"body":"just let me give"},{"speaker":"Suzanne Wells","startTime":3231.15,"endTime":3235.71,"body":"you my spiel on that. Everybody"},{"speaker":"Suzanne Wells","startTime":3235.71,"endTime":3240.12,"body":"accepts returns with eBay's"},{"speaker":"Suzanne Wells","startTime":3235.71,"endTime":3240.12,"body":"guarantee. So you might be"},{"speaker":"Suzanne Wells","startTime":3240.12,"endTime":3244.32,"body":"forced into doing it. If you put"},{"speaker":"Suzanne Wells","startTime":3240.12,"endTime":3244.32,"body":"it on your listings. And I"},{"speaker":"Suzanne Wells","startTime":3244.32,"endTime":3248.67,"body":"challenge you to try this. And"},{"speaker":"Suzanne Wells","startTime":3244.32,"endTime":3248.67,"body":"just try it for a couple of"},{"speaker":"Suzanne Wells","startTime":3248.67,"endTime":3252.84,"body":"weeks and see how you feel. You"},{"speaker":"Suzanne Wells","startTime":3248.67,"endTime":3252.84,"body":"do get higher placement and"},{"speaker":"Suzanne Wells","startTime":3252.84,"endTime":3257.4,"body":"search eBay has told us that it"},{"speaker":"Suzanne Wells","startTime":3252.84,"endTime":3257.4,"body":"immediately creates customer"},{"speaker":"Suzanne Wells","startTime":3257.4,"endTime":3261.69,"body":"confidence when they see no"},{"speaker":"Suzanne Wells","startTime":3257.4,"endTime":3261.69,"body":"returns. You don't know how many"},{"speaker":"Suzanne Wells","startTime":3261.69,"endTime":3264.39,"body":"people are skipping over you and"},{"speaker":"Suzanne Wells","startTime":3261.69,"endTime":3264.39,"body":"going to someone else just for"},{"speaker":"Suzanne Wells","startTime":3264.39,"endTime":3267.78,"body":"the peace of mind that if"},{"speaker":"Suzanne Wells","startTime":3264.39,"endTime":3267.78,"body":"something goes wrong, I can"},{"speaker":"Suzanne Wells","startTime":3267.78,"endTime":3274.02,"body":"return it and selling a lot of"},{"speaker":"Suzanne Wells","startTime":3267.78,"endTime":3274.02,"body":"collectibles. I don't really"},{"speaker":"Suzanne Wells","startTime":3274.02,"endTime":3276.0,"body":"think you're gonna have that"},{"speaker":"Suzanne Wells","startTime":3274.02,"endTime":3276.0,"body":"much of a problem. I mean,"},{"speaker":"Suzanne Wells","startTime":3276.0,"endTime":3279.42,"body":"you're always gonna have those"},{"speaker":"Suzanne Wells","startTime":3276.0,"endTime":3279.42,"body":"few customers that are a"},{"speaker":"Suzanne Wells","startTime":3279.42,"endTime":3285.21,"body":"problem. But most of the time,"},{"speaker":"Suzanne Wells","startTime":3279.42,"endTime":3285.21,"body":"the rewards far outweigh the"},{"speaker":"Suzanne Wells","startTime":3285.21,"endTime":3288.72,"body":"risk. And you know, again, don't"},{"speaker":"Suzanne Wells","startTime":3285.21,"endTime":3288.72,"body":"listen to everything you you"},{"speaker":"Suzanne Wells","startTime":3288.72,"endTime":3294.39,"body":"hear online. These are just"},{"speaker":"Suzanne Wells","startTime":3288.72,"endTime":3294.39,"body":"people like you. And I've always"},{"speaker":"Suzanne Wells","startTime":3294.39,"endTime":3299.01,"body":"had returns on everything my"},{"speaker":"Suzanne Wells","startTime":3294.39,"endTime":3299.01,"body":"entire 20 years on eBay and"},{"speaker":"Suzanne Wells","startTime":3299.04,"endTime":3303.84,"body":"really maybe get one a month."},{"speaker":"Suzanne Wells","startTime":3299.04,"endTime":3303.84,"body":"The other issue is that, you"},{"speaker":"Suzanne Wells","startTime":3303.84,"endTime":3306.36,"body":"know, somebody gets something,"},{"speaker":"Suzanne Wells","startTime":3303.84,"endTime":3306.36,"body":"oh, I'm going to return this and"},{"speaker":"Suzanne Wells","startTime":3306.36,"endTime":3310.29,"body":"they contact you, and they never"},{"speaker":"Suzanne Wells","startTime":3306.36,"endTime":3310.29,"body":"ship it. And so it just times"},{"speaker":"Suzanne Wells","startTime":3310.29,"endTime":3317.19,"body":"out, and they can't return it"},{"speaker":"Suzanne Wells","startTime":3310.29,"endTime":3317.19,"body":"after the timeframe. So I would"},{"speaker":"Suzanne Wells","startTime":3317.19,"endTime":3321.15,"body":"love for you to experiment with"},{"speaker":"Suzanne Wells","startTime":3317.19,"endTime":3321.15,"body":"that and just see what comes up."},{"speaker":"Suzanne Wells","startTime":3321.48,"endTime":3324.87,"body":"And you might think, Oh, I've"},{"speaker":"Suzanne Wells","startTime":3321.48,"endTime":3324.87,"body":"been worried about this for no"},{"speaker":"Suzanne Wells","startTime":3324.87,"endTime":3326.19,"body":"reason, you know,"},{"speaker":"Unknown","startTime":3326.58,"endTime":3330.78,"body":"now, Suzanne, do you"},{"speaker":"Unknown","startTime":3326.58,"endTime":3330.78,"body":"wrap up? I know that if I do"},{"speaker":"Unknown","startTime":3330.78,"endTime":3334.44,"body":"everything, except for that to"},{"speaker":"Unknown","startTime":3330.78,"endTime":3334.44,"body":"be a top, they have that little"},{"speaker":"Unknown","startTime":3334.44,"endTime":3338.61,"body":"badge, that fun little top rated"},{"speaker":"Unknown","startTime":3334.44,"endTime":3338.61,"body":"seller. Yeah. Right. So do you"},{"speaker":"Unknown","startTime":3338.61,"endTime":3339.36,"body":"have that?"},{"speaker":"Suzanne Wells","startTime":3340.14,"endTime":3344.28,"body":"Um, I think so. I"},{"speaker":"Suzanne Wells","startTime":3340.14,"endTime":3344.28,"body":"know, I move in and out of it."},{"speaker":"Suzanne Wells","startTime":3344.4,"endTime":3348.36,"body":"Okay. Um, some sometimes, yes."},{"speaker":"Suzanne Wells","startTime":3344.4,"endTime":3348.36,"body":"Sometimes it just depends on"},{"speaker":"Suzanne Wells","startTime":3348.36,"endTime":3352.38,"body":"what's happening in my store."},{"speaker":"Suzanne Wells","startTime":3348.36,"endTime":3352.38,"body":"And do I need the benchmarks for"},{"speaker":"Suzanne Wells","startTime":3352.38,"endTime":3356.31,"body":"that? It really doesn't matter"},{"speaker":"Suzanne Wells","startTime":3352.38,"endTime":3356.31,"body":"if you have that or not, if you"},{"speaker":"Suzanne Wells","startTime":3356.31,"endTime":3360.66,"body":"have that somebody wants, you"},{"speaker":"Suzanne Wells","startTime":3356.31,"endTime":3360.66,"body":"know, yeah, I"},{"speaker":"Unknown","startTime":3360.66,"endTime":3362.67,"body":"always you always see"},{"speaker":"Unknown","startTime":3360.66,"endTime":3362.67,"body":"that. And they're like, do you"},{"speaker":"Unknown","startTime":3362.67,"endTime":3366.21,"body":"just recipt returns? Here, we'll"},{"speaker":"Unknown","startTime":3362.67,"endTime":3366.21,"body":"give you this fun little badge."},{"speaker":"Unknown","startTime":3366.24,"endTime":3366.66,"body":"Well,"},{"speaker":"Suzanne Wells","startTime":3366.81,"endTime":3369.0,"body":"that's, you can"},{"speaker":"Suzanne Wells","startTime":3366.81,"endTime":3369.0,"body":"see what happens. You might get"},{"speaker":"Suzanne Wells","startTime":3369.0,"endTime":3374.31,"body":"it if you accept returns, but I"},{"speaker":"Suzanne Wells","startTime":3369.0,"endTime":3374.31,"body":"100% understand where you're"},{"speaker":"Suzanne Wells","startTime":3374.31,"endTime":3377.58,"body":"coming from. It's what what's"},{"speaker":"Suzanne Wells","startTime":3374.31,"endTime":3377.58,"body":"going to happen to me, what are"},{"speaker":"Suzanne Wells","startTime":3377.58,"endTime":3382.02,"body":"people going to do to me? And"},{"speaker":"Suzanne Wells","startTime":3377.58,"endTime":3382.02,"body":"you know, you're gonna there's"},{"speaker":"Suzanne Wells","startTime":3382.02,"endTime":3385.59,"body":"just crazy people out there that"},{"speaker":"Suzanne Wells","startTime":3382.02,"endTime":3385.59,"body":"shop on eBay, I had, I had some"},{"speaker":"Suzanne Wells","startTime":3385.59,"endTime":3390.81,"body":"return one day. Well, it was the"},{"speaker":"Suzanne Wells","startTime":3385.59,"endTime":3390.81,"body":"last week it was a bra that had"},{"speaker":"Suzanne Wells","startTime":3390.81,"endTime":3396.69,"body":"the little hook and I closures."},{"speaker":"Suzanne Wells","startTime":3390.81,"endTime":3396.69,"body":"And they were very small. And I"},{"speaker":"Suzanne Wells","startTime":3396.69,"endTime":3399.6,"body":"showed them in the listing, you"},{"speaker":"Suzanne Wells","startTime":3396.69,"endTime":3399.6,"body":"know, back closure, hook and I"},{"speaker":"Suzanne Wells","startTime":3399.93,"endTime":3403.77,"body":"and the lady returned it because"},{"speaker":"Suzanne Wells","startTime":3399.93,"endTime":3403.77,"body":"she has arthritis. And she can"},{"speaker":"Suzanne Wells","startTime":3403.8,"endTime":3408.72,"body":"do those little hooks, like she"},{"speaker":"Suzanne Wells","startTime":3403.8,"endTime":3408.72,"body":"needs a front closure or a"},{"speaker":"Suzanne Wells","startTime":3408.72,"endTime":3412.95,"body":"pullover, something like that."},{"speaker":"Suzanne Wells","startTime":3408.72,"endTime":3412.95,"body":"And to me, that was kind of a"},{"speaker":"Suzanne Wells","startTime":3412.95,"endTime":3417.33,"body":"dumb reason for a return because"},{"speaker":"Suzanne Wells","startTime":3412.95,"endTime":3417.33,"body":"she already knew that she"},{"speaker":"Suzanne Wells","startTime":3417.33,"endTime":3421.38,"body":"couldn't do those fasteners,"},{"speaker":"Suzanne Wells","startTime":3417.33,"endTime":3421.38,"body":"right. And she either didn't"},{"speaker":"Suzanne Wells","startTime":3421.38,"endTime":3424.62,"body":"read or didn't look at the"},{"speaker":"Suzanne Wells","startTime":3421.38,"endTime":3424.62,"body":"listing or whatever, it's not"},{"speaker":"Suzanne Wells","startTime":3424.62,"endTime":3427.71,"body":"ideal she paid return shipping?"},{"speaker":"Suzanne Wells","startTime":3424.62,"endTime":3427.71,"body":"I don't think"},{"speaker":"Unknown","startTime":3429.06,"endTime":3432.96,"body":"so. So can you if they"},{"speaker":"Unknown","startTime":3429.06,"endTime":3432.96,"body":"want to return it can't they'll"},{"speaker":"Unknown","startTime":3432.99,"endTime":3434.64,"body":"they'll pay for the shipping?"},{"speaker":"Unknown","startTime":3432.99,"endTime":3434.64,"body":"Well,"},{"speaker":"Suzanne Wells","startTime":3434.67,"endTime":3438.42,"body":"it depends on the"},{"speaker":"Suzanne Wells","startTime":3434.67,"endTime":3438.42,"body":"reason they pick, they pick item"},{"speaker":"Suzanne Wells","startTime":3438.42,"endTime":3443.07,"body":"not as described, then you have"},{"speaker":"Suzanne Wells","startTime":3438.42,"endTime":3443.07,"body":"then you're charged that the"},{"speaker":"Suzanne Wells","startTime":3443.07,"endTime":3448.17,"body":"seller is charged. But what eBay"},{"speaker":"Suzanne Wells","startTime":3443.07,"endTime":3448.17,"body":"has done is they have when"},{"speaker":"Suzanne Wells","startTime":3448.17,"endTime":3451.02,"body":"someone wants to return"},{"speaker":"Suzanne Wells","startTime":3448.17,"endTime":3451.02,"body":"something, there's a list of"},{"speaker":"Suzanne Wells","startTime":3451.47,"endTime":3457.62,"body":"reasons and it can be didn't"},{"speaker":"Suzanne Wells","startTime":3451.47,"endTime":3457.62,"body":"fit, didn't like the color,"},{"speaker":"Suzanne Wells","startTime":3457.65,"endTime":3461.04,"body":"blah, blah, blah, all these"},{"speaker":"Suzanne Wells","startTime":3457.65,"endTime":3461.04,"body":"reasons that are, you know,"},{"speaker":"Suzanne Wells","startTime":3461.37,"endTime":3466.68,"body":"pretty generic reasons. And then"},{"speaker":"Suzanne Wells","startTime":3461.37,"endTime":3466.68,"body":"at the bottom of the list is"},{"speaker":"Suzanne Wells","startTime":3466.68,"endTime":3471.09,"body":"item not as described. So"},{"speaker":"Suzanne Wells","startTime":3466.68,"endTime":3471.09,"body":"sometimes they're gonna pick a"},{"speaker":"Suzanne Wells","startTime":3471.09,"endTime":3476.07,"body":"reason, before they get to that"},{"speaker":"Suzanne Wells","startTime":3471.09,"endTime":3476.07,"body":"choice of item not as described."},{"speaker":"Suzanne Wells","startTime":3476.37,"endTime":3481.89,"body":"And most buyers don't know. And"},{"speaker":"Suzanne Wells","startTime":3476.37,"endTime":3481.89,"body":"hopefully, they're not listening"},{"speaker":"Suzanne Wells","startTime":3481.89,"endTime":3488.67,"body":"to this podcast, that when you"},{"speaker":"Suzanne Wells","startTime":3481.89,"endTime":3488.67,"body":"pay a lot as described that the"},{"speaker":"Suzanne Wells","startTime":3488.67,"endTime":3494.7,"body":"seller has to pay the shipping."},{"speaker":"Suzanne Wells","startTime":3488.67,"endTime":3494.7,"body":"So but then you can always do a"},{"speaker":"Suzanne Wells","startTime":3494.7,"endTime":3498.15,"body":"dispute that you know, hey, it"},{"speaker":"Suzanne Wells","startTime":3494.7,"endTime":3498.15,"body":"shows in the picture. This was"},{"speaker":"Suzanne Wells","startTime":3498.15,"endTime":3501.18,"body":"red and black striped, and"},{"speaker":"Suzanne Wells","startTime":3498.15,"endTime":3501.18,"body":"you're saying it's pink and"},{"speaker":"Suzanne Wells","startTime":3501.42,"endTime":3506.1,"body":"whatever you know, they're"},{"speaker":"Suzanne Wells","startTime":3501.42,"endTime":3506.1,"body":"trying to do. But rarely that"},{"speaker":"Suzanne Wells","startTime":3506.1,"endTime":3509.19,"body":"happens to me. Just"},{"speaker":"Unknown","startTime":3509.399,"endTime":3513.029,"body":"Well, you do a lot of"},{"speaker":"Unknown","startTime":3509.399,"endTime":3513.029,"body":"more apparel, which which give"},{"speaker":"Unknown","startTime":3513.029,"endTime":3515.849,"body":"you half and half now, is it"},{"speaker":"Unknown","startTime":3513.029,"endTime":3515.849,"body":"happening."},{"speaker":"Suzanne Wells","startTime":3518.34,"endTime":3521.13,"body":"I'm transitioning"},{"speaker":"Suzanne Wells","startTime":3518.34,"endTime":3521.13,"body":"to more collectibles and plush"},{"speaker":"Suzanne Wells","startTime":3521.13,"endTime":3525.48,"body":"and things that don't get"},{"speaker":"Suzanne Wells","startTime":3521.13,"endTime":3525.48,"body":"returned. I really watch that,"},{"speaker":"Suzanne Wells","startTime":3525.51,"endTime":3531.63,"body":"because some things just got"},{"speaker":"Suzanne Wells","startTime":3525.51,"endTime":3531.63,"body":"returned all the time. So I quit"},{"speaker":"Suzanne Wells","startTime":3531.63,"endTime":3535.74,"body":"selling those brands or like"},{"speaker":"Suzanne Wells","startTime":3531.63,"endTime":3535.74,"body":"anthropology, I don't sell that"},{"speaker":"Suzanne Wells","startTime":3535.74,"endTime":3541.32,"body":"anymore. Because people they"},{"speaker":"Suzanne Wells","startTime":3535.74,"endTime":3541.32,"body":"were buying the item and then"},{"speaker":"Suzanne Wells","startTime":3541.32,"endTime":3544.65,"body":"sending me back their old crappy"},{"speaker":"Suzanne Wells","startTime":3541.32,"endTime":3544.65,"body":"one acting like that's what I"},{"speaker":"Suzanne Wells","startTime":3544.65,"endTime":3547.74,"body":"sent them doing the switcheroo."},{"speaker":"Suzanne Wells","startTime":3544.65,"endTime":3547.74,"body":"And I'm like, I'm not playing"},{"speaker":"Suzanne Wells","startTime":3547.74,"endTime":3552.78,"body":"that game. It is a lot of trial"},{"speaker":"Suzanne Wells","startTime":3547.74,"endTime":3552.78,"body":"and error to see what sticks"},{"speaker":"Suzanne Wells","startTime":3552.81,"endTime":3557.07,"body":"what's not gonna get returned."},{"speaker":"Suzanne Wells","startTime":3552.81,"endTime":3557.07,"body":"Right. So that's something you"},{"speaker":"Suzanne Wells","startTime":3557.07,"endTime":3560.94,"body":"haven't done that you could"},{"speaker":"Suzanne Wells","startTime":3557.07,"endTime":3560.94,"body":"experiment with. You can always"},{"speaker":"Suzanne Wells","startTime":3560.94,"endTime":3564.69,"body":"change it back. True. I don't"},{"speaker":"Suzanne Wells","startTime":3560.94,"endTime":3564.69,"body":"mean to sound preachy, I'm just"},{"speaker":"Suzanne Wells","startTime":3564.69,"endTime":3568.77,"body":"like, oh, no, nobody that you're"},{"speaker":"Suzanne Wells","startTime":3564.69,"endTime":3568.77,"body":"not doing and I"},{"speaker":"Unknown","startTime":3568.77,"endTime":3570.57,"body":"see it is a challenge"},{"speaker":"Unknown","startTime":3568.77,"endTime":3570.57,"body":"accepted."},{"speaker":"Suzanne Wells","startTime":3572.61,"endTime":3574.71,"body":"And if you have"},{"speaker":"Suzanne Wells","startTime":3572.61,"endTime":3574.71,"body":"any questions, you know, feel"},{"speaker":"Suzanne Wells","startTime":3574.71,"endTime":3579.48,"body":"free to email me out. But I"},{"speaker":"Suzanne Wells","startTime":3574.71,"endTime":3579.48,"body":"guess I've returned Suzanne."},{"speaker":"Suzanne Wells","startTime":3581.22,"endTime":3588.0,"body":"We'll see what we'll get. What"},{"speaker":"Suzanne Wells","startTime":3581.22,"endTime":3588.0,"body":"are they read, for clients that"},{"speaker":"Suzanne Wells","startTime":3588.0,"endTime":3591.9,"body":"I've worked with other sellers"},{"speaker":"Suzanne Wells","startTime":3588.0,"endTime":3591.9,"body":"that have a lot of returns, it's"},{"speaker":"Suzanne Wells","startTime":3591.9,"endTime":3595.2,"body":"usually something they're doing"},{"speaker":"Suzanne Wells","startTime":3591.9,"endTime":3595.2,"body":"wrong on the front end. They're"},{"speaker":"Suzanne Wells","startTime":3595.2,"endTime":3597.96,"body":"not getting enough information."},{"speaker":"Suzanne Wells","startTime":3595.2,"endTime":3597.96,"body":"They're not showing enough"},{"speaker":"Suzanne Wells","startTime":3597.96,"endTime":3603.51,"body":"pictures, or it's just is an"},{"speaker":"Suzanne Wells","startTime":3597.96,"endTime":3603.51,"body":"item that is returned a lot, I"},{"speaker":"Suzanne Wells","startTime":3603.51,"endTime":3607.26,"body":"found cases and stuff like that"},{"speaker":"Suzanne Wells","startTime":3603.51,"endTime":3607.26,"body":"handbags that people switch out,"},{"speaker":"Suzanne Wells","startTime":3608.07,"endTime":3611.1,"body":"you know, they'll they'll buy a"},{"speaker":"Suzanne Wells","startTime":3608.07,"endTime":3611.1,"body":"handbag and they'll use it for"},{"speaker":"Suzanne Wells","startTime":3611.13,"endTime":3616.98,"body":"29 days, and they want to return"},{"speaker":"Suzanne Wells","startTime":3611.13,"endTime":3616.98,"body":"it. Right. So that's why I don't"},{"speaker":"Suzanne Wells","startTime":3617.07,"endTime":3620.67,"body":"sell a lot of products, I had"},{"speaker":"Suzanne Wells","startTime":3617.07,"endTime":3620.67,"body":"trouble with electronics, people"},{"speaker":"Suzanne Wells","startTime":3620.67,"endTime":3624.51,"body":"saying things didn't work, I had"},{"speaker":"Suzanne Wells","startTime":3620.67,"endTime":3624.51,"body":"an electric blanket returned one"},{"speaker":"Suzanne Wells","startTime":3624.51,"endTime":3627.12,"body":"time, because Lainey couldn't"},{"speaker":"Suzanne Wells","startTime":3624.51,"endTime":3627.12,"body":"figure out how to turn it on."},{"speaker":"Suzanne Wells","startTime":3627.42,"endTime":3632.1,"body":"And she did an item not as"},{"speaker":"Suzanne Wells","startTime":3627.42,"endTime":3632.1,"body":"described. So I mean, you're"},{"speaker":"Suzanne Wells","startTime":3632.1,"endTime":3636.81,"body":"gonna have these issues, but and"},{"speaker":"Suzanne Wells","startTime":3632.1,"endTime":3636.81,"body":"for the listeners to just, if"},{"speaker":"Suzanne Wells","startTime":3636.81,"endTime":3641.7,"body":"you're not accepting returns,"},{"speaker":"Suzanne Wells","startTime":3636.81,"endTime":3641.7,"body":"you can go to your bulk editor,"},{"speaker":"Suzanne Wells","startTime":3641.7,"endTime":3645.3,"body":"you can put 30 Day returns, you"},{"speaker":"Suzanne Wells","startTime":3641.7,"endTime":3645.3,"body":"can choose whether you want to"},{"speaker":"Suzanne Wells","startTime":3645.3,"endTime":3650.37,"body":"pay return shipping or not some"},{"speaker":"Suzanne Wells","startTime":3645.3,"endTime":3650.37,"body":"sellers do that I don't, and"},{"speaker":"Suzanne Wells","startTime":3650.94,"endTime":3656.19,"body":"throw it out there and see what"},{"speaker":"Suzanne Wells","startTime":3650.94,"endTime":3656.19,"body":"happens. And the worst thing"},{"speaker":"Suzanne Wells","startTime":3656.19,"endTime":3658.92,"body":"that can happen probably is that"},{"speaker":"Suzanne Wells","startTime":3656.19,"endTime":3658.92,"body":"you're going to get more sales."},{"speaker":"Suzanne Wells","startTime":3659.19,"endTime":3665.67,"body":"And that's such a bad thing. I"},{"speaker":"Suzanne Wells","startTime":3659.19,"endTime":3665.67,"body":"mean, as, as a consumer myself,"},{"speaker":"Suzanne Wells","startTime":3665.76,"endTime":3670.38,"body":"I look at who I'm buying from,"},{"speaker":"Suzanne Wells","startTime":3665.76,"endTime":3670.38,"body":"yes, I buy on Etsy, sometimes"},{"speaker":"Suzanne Wells","startTime":3670.38,"endTime":3673.86,"body":"just fun, creative things. And I"},{"speaker":"Suzanne Wells","startTime":3670.38,"endTime":3673.86,"body":"go and I read their feedback,"},{"speaker":"Suzanne Wells","startTime":3673.86,"endTime":3680.28,"body":"and I look at how many sales"},{"speaker":"Suzanne Wells","startTime":3673.86,"endTime":3680.28,"body":"they've had. And, you know, plan"},{"speaker":"Suzanne Wells","startTime":3680.28,"endTime":3684.57,"body":"who I'm going to purchase from"},{"speaker":"Suzanne Wells","startTime":3680.28,"endTime":3684.57,"body":"based on their, their feedback"},{"speaker":"Suzanne Wells","startTime":3684.57,"endTime":3688.77,"body":"and experience. So I feel like"},{"speaker":"Suzanne Wells","startTime":3684.57,"endTime":3688.77,"body":"other consumers do that too,"},{"speaker":"Suzanne Wells","startTime":3688.77,"endTime":3691.62,"body":"especially online, when you"},{"speaker":"Suzanne Wells","startTime":3688.77,"endTime":3691.62,"body":"cannot see the person you don't"},{"speaker":"Suzanne Wells","startTime":3691.62,"endTime":3696.66,"body":"know who they are. You have to"},{"speaker":"Suzanne Wells","startTime":3691.62,"endTime":3696.66,"body":"build that customer confidence."},{"speaker":"Suzanne Wells","startTime":3696.96,"endTime":3700.53,"body":"And having that show up on your"},{"speaker":"Suzanne Wells","startTime":3696.96,"endTime":3700.53,"body":"listing because it shows up"},{"speaker":"Suzanne Wells","startTime":3700.53,"endTime":3706.89,"body":"right under your location on a"},{"speaker":"Suzanne Wells","startTime":3700.53,"endTime":3706.89,"body":"listing. seller accepts returns,"},{"speaker":"Suzanne Wells","startTime":3706.89,"endTime":3712.38,"body":"30 days or no returns. And I"},{"speaker":"Suzanne Wells","startTime":3706.89,"endTime":3712.38,"body":"just wholeheartedly feel like"},{"speaker":"Suzanne Wells","startTime":3712.38,"endTime":3715.41,"body":"that is a turn off for a lot of"},{"speaker":"Suzanne Wells","startTime":3712.38,"endTime":3715.41,"body":"people up, they don't take"},{"speaker":"Suzanne Wells","startTime":3715.41,"endTime":3717.84,"body":"returns, they're gonna send me"},{"speaker":"Suzanne Wells","startTime":3715.41,"endTime":3717.84,"body":"piece of crap, and they're not"},{"speaker":"Suzanne Wells","startTime":3717.84,"endTime":3722.07,"body":"gonna honor it, you know, and"},{"speaker":"Suzanne Wells","startTime":3717.84,"endTime":3722.07,"body":"they go into all these scenarios"},{"speaker":"Suzanne Wells","startTime":3722.1,"endTime":3725.61,"body":"of why you're a horrible person,"},{"speaker":"Suzanne Wells","startTime":3722.1,"endTime":3725.61,"body":"what you're going to do to them."},{"speaker":"Suzanne Wells","startTime":3727.53,"endTime":3729.6,"body":"Okay, that was yet another rant"},{"speaker":"Unknown","startTime":3729.63,"endTime":3736.38,"body":"on. Separate, you know,"},{"speaker":"Unknown","startTime":3729.63,"endTime":3736.38,"body":"it's fine. It's fine, fun, fun."},{"speaker":"Unknown","startTime":3736.38,"endTime":3738.9,"body":"Let's do fun stuff. What else?"},{"speaker":"Unknown","startTime":3736.38,"endTime":3738.9,"body":"What else?"},{"speaker":"Suzanne Wells","startTime":3739.02,"endTime":3742.02,"body":"Um, so how many"},{"speaker":"Suzanne Wells","startTime":3739.02,"endTime":3742.02,"body":"items do you have listed at this"},{"speaker":"Suzanne Wells","startTime":3742.02,"endTime":3742.53,"body":"time?"},{"speaker":"Unknown","startTime":3742.649,"endTime":3747.959,"body":"So right now, I think I"},{"speaker":"Unknown","startTime":3742.649,"endTime":3747.959,"body":"had like, 245 258 around there."},{"speaker":"Unknown","startTime":3748.829,"endTime":3755.879,"body":"Since I still have the day job"},{"speaker":"Unknown","startTime":3748.829,"endTime":3755.879,"body":"gig. I'm trying to transition. I"},{"speaker":"Unknown","startTime":3755.879,"endTime":3761.309,"body":"don't want to say I call it semi"},{"speaker":"Unknown","startTime":3755.879,"endTime":3761.309,"body":"retired. I'm trying to weed out"},{"speaker":"Unknown","startTime":3761.459,"endTime":3764.519,"body":"the customers that in that part"},{"speaker":"Unknown","startTime":3761.459,"endTime":3764.519,"body":"of the business that sucks up"},{"speaker":"Unknown","startTime":3764.519,"endTime":3768.389,"body":"the most amount of my time for"},{"speaker":"Unknown","startTime":3764.519,"endTime":3768.389,"body":"the least amount of money. And"},{"speaker":"Unknown","startTime":3768.449,"endTime":3773.909,"body":"I'm trying to retire from them."},{"speaker":"Unknown","startTime":3768.449,"endTime":3773.909,"body":"And then keep the clients that"},{"speaker":"Unknown","startTime":3773.999,"endTime":3777.839,"body":"really do give me a bang for my"},{"speaker":"Unknown","startTime":3773.999,"endTime":3777.839,"body":"buck. And instance, I work with"},{"speaker":"Unknown","startTime":3777.839,"endTime":3780.269,"body":"my brother and my dad on that"},{"speaker":"Unknown","startTime":3777.839,"endTime":3780.269,"body":"business. You know, we have"},{"speaker":"Unknown","startTime":3780.269,"endTime":3783.749,"body":"three people to think of about"},{"speaker":"Unknown","startTime":3780.269,"endTime":3783.749,"body":"that. So I'm trying to condense"},{"speaker":"Unknown","startTime":3783.749,"endTime":3787.559,"body":"that so I can make more time for"},{"speaker":"Unknown","startTime":3783.749,"endTime":3787.559,"body":"my eBay and reselling business."},{"speaker":"Unknown","startTime":3789.179,"endTime":3794.939,"body":"So I too want to 50 items is"},{"speaker":"Unknown","startTime":3789.179,"endTime":3794.939,"body":"comfortable for me. Would I love"},{"speaker":"Unknown","startTime":3794.939,"endTime":3800.159,"body":"to have 500? Yes. I feel like"},{"speaker":"Unknown","startTime":3794.939,"endTime":3800.159,"body":"that will we'll dig into a"},{"speaker":"Unknown","startTime":3800.159,"endTime":3801.959,"body":"little bit of my weekend"},{"speaker":"Unknown","startTime":3800.159,"endTime":3801.959,"body":"naptime."},{"speaker":"Suzanne Wells","startTime":3803.61,"endTime":3805.59,"body":"I mean, your name"},{"speaker":"Suzanne Wells","startTime":3803.61,"endTime":3805.59,"body":"is Napoli"},{"speaker":"Unknown","startTime":3808.83,"endTime":3813.0,"body":"but I'm okay with it."},{"speaker":"Unknown","startTime":3808.83,"endTime":3813.0,"body":"It's sunsets, everyone always"},{"speaker":"Unknown","startTime":3813.0,"endTime":3816.72,"body":"thinks, Well, I got like 1900"},{"speaker":"Unknown","startTime":3813.0,"endTime":3816.72,"body":"listings? Well, do you have 90"},{"speaker":"Unknown","startTime":3816.96,"endTime":3819.12,"body":"listings? Because you list a lot"},{"speaker":"Unknown","startTime":3816.96,"endTime":3819.12,"body":"and your full time? Or do you"},{"speaker":"Unknown","startTime":3819.12,"endTime":3821.97,"body":"have 90 100 items because you're"},{"speaker":"Unknown","startTime":3819.12,"endTime":3821.97,"body":"not putting out stuff that"},{"speaker":"Unknown","startTime":3821.97,"endTime":3822.87,"body":"people want to buy?"},{"speaker":"Suzanne Wells","startTime":3823.17,"endTime":3825.12,"body":"Right? It's just"},{"speaker":"Suzanne Wells","startTime":3823.17,"endTime":3825.12,"body":"accumulating."},{"speaker":"Unknown","startTime":3826.32,"endTime":3830.1,"body":"Right? Not everything"},{"speaker":"Unknown","startTime":3826.32,"endTime":3830.1,"body":"sells not everything is"},{"speaker":"Unknown","startTime":3830.1,"endTime":3834.06,"body":"valuable. Every you know, just"},{"speaker":"Unknown","startTime":3830.1,"endTime":3834.06,"body":"because you bought it you put it"},{"speaker":"Unknown","startTime":3834.06,"endTime":3836.13,"body":"out there doesn't mean that"},{"speaker":"Unknown","startTime":3834.06,"endTime":3836.13,"body":"someone wants it."},{"speaker":"Suzanne Wells","startTime":3836.97,"endTime":3839.01,"body":"Yeah, and"},{"speaker":"Suzanne Wells","startTime":3836.97,"endTime":3839.01,"body":"sometimes that's someone it"},{"speaker":"Suzanne Wells","startTime":3839.01,"endTime":3840.69,"body":"takes them two years takes them"},{"speaker":"Unknown","startTime":3840.69,"endTime":3844.47,"body":"two years, I just sold"},{"speaker":"Unknown","startTime":3840.69,"endTime":3844.47,"body":"something I had listed for two"},{"speaker":"Unknown","startTime":3844.47,"endTime":3847.89,"body":"years it was seen that I had"},{"speaker":"Unknown","startTime":3844.47,"endTime":3847.89,"body":"listed and it was nothing that"},{"speaker":"Unknown","startTime":3847.89,"endTime":3852.0,"body":"was like for $10. But someone"},{"speaker":"Unknown","startTime":3847.89,"endTime":3852.0,"body":"bought it two years later, I"},{"speaker":"Unknown","startTime":3852.0,"endTime":3854.25,"body":"don't even think I had it"},{"speaker":"Unknown","startTime":3852.0,"endTime":3854.25,"body":"promoted or nothing. I kind of"},{"speaker":"Unknown","startTime":3854.25,"endTime":3857.07,"body":"just gave up on it and said I"},{"speaker":"Unknown","startTime":3854.25,"endTime":3857.07,"body":"don't feel like walking over and"},{"speaker":"Unknown","startTime":3857.07,"endTime":3859.53,"body":"taking it out of my storage"},{"speaker":"Unknown","startTime":3857.07,"endTime":3859.53,"body":"plan. So I just leave it right"},{"speaker":"Unknown","startTime":3859.53,"endTime":3862.56,"body":"there and someone buys it they"},{"speaker":"Unknown","startTime":3859.53,"endTime":3862.56,"body":"buys it. And it took two years"},{"speaker":"Unknown","startTime":3862.56,"endTime":3863.64,"body":"and they love it. You never"},{"speaker":"Suzanne Wells","startTime":3863.64,"endTime":3866.25,"body":"know the reason"},{"speaker":"Suzanne Wells","startTime":3863.64,"endTime":3866.25,"body":"someone is going to need it. I"},{"speaker":"Suzanne Wells","startTime":3866.25,"endTime":3872.79,"body":"had this happen the other day I"},{"speaker":"Suzanne Wells","startTime":3866.25,"endTime":3872.79,"body":"sold nice Athleta dress $59 tag"},{"speaker":"Suzanne Wells","startTime":3872.79,"endTime":3876.81,"body":"on it. Had it for probably a"},{"speaker":"Suzanne Wells","startTime":3872.79,"endTime":3876.81,"body":"year and a half. Finally got an"},{"speaker":"Suzanne Wells","startTime":3876.81,"endTime":3882.12,"body":"offer $30 I'm like okay, I'm"},{"speaker":"Suzanne Wells","startTime":3876.81,"endTime":3882.12,"body":"taking it and the girl sends a"},{"speaker":"Suzanne Wells","startTime":3882.12,"endTime":3886.38,"body":"message she's like, thank you so"},{"speaker":"Suzanne Wells","startTime":3882.12,"endTime":3886.38,"body":"much for accepting my offer my"},{"speaker":"Suzanne Wells","startTime":3886.38,"endTime":3890.22,"body":"puppy just shoot up my dress"},{"speaker":"Suzanne Wells","startTime":3886.38,"endTime":3890.22,"body":"exactly like this and I'm"},{"speaker":"Suzanne Wells","startTime":3890.22,"endTime":3897.06,"body":"replacing it. And I'm thinking"},{"speaker":"Suzanne Wells","startTime":3890.22,"endTime":3897.06,"body":"yay for you getting a puppy and"},{"speaker":"Unknown","startTime":3898.2,"endTime":3899.34,"body":"a big kiss for me."},{"speaker":"Suzanne Wells","startTime":3899.37,"endTime":3901.59,"body":"I wrote her back"},{"speaker":"Suzanne Wells","startTime":3899.37,"endTime":3901.59,"body":"and said, Oh, I'm so sorry that"},{"speaker":"Suzanne Wells","startTime":3901.59,"endTime":3904.56,"body":"happened, you know, shipping it"},{"speaker":"Suzanne Wells","startTime":3901.59,"endTime":3904.56,"body":"out today. And she said, Well,"},{"speaker":"Suzanne Wells","startTime":3904.56,"endTime":3911.58,"body":"he's eaten. A pair of shoes, my"},{"speaker":"Suzanne Wells","startTime":3904.56,"endTime":3911.58,"body":"peloton, t shirt, and our patio"},{"speaker":"Suzanne Wells","startTime":3911.58,"endTime":3918.06,"body":"furniture. So it's like, okay,"},{"speaker":"Suzanne Wells","startTime":3911.58,"endTime":3918.06,"body":"so am I waiting for someone to"},{"speaker":"Suzanne Wells","startTime":3918.06,"endTime":3920.91,"body":"get a puppy who's going to chew"},{"speaker":"Suzanne Wells","startTime":3918.06,"endTime":3920.91,"body":"up their shoes that I have the"},{"speaker":"Suzanne Wells","startTime":3920.91,"endTime":3922.23,"body":"exact pair?"},{"speaker":"Unknown","startTime":3923.46,"endTime":3924.6,"body":"Always got that"},{"speaker":"Suzanne Wells","startTime":3924.63,"endTime":3928.65,"body":"you never know. I"},{"speaker":"Suzanne Wells","startTime":3924.63,"endTime":3928.65,"body":"mean, happened. So never know."},{"speaker":"Unknown","startTime":3928.68,"endTime":3931.53,"body":"So yeah, so that I'm"},{"speaker":"Unknown","startTime":3928.68,"endTime":3931.53,"body":"comfortable with about 250"},{"speaker":"Unknown","startTime":3931.53,"endTime":3935.22,"body":"listings. For the holidays, I"},{"speaker":"Unknown","startTime":3931.53,"endTime":3935.22,"body":"would like to amp that up a"},{"speaker":"Unknown","startTime":3935.22,"endTime":3939.81,"body":"little bit too. But maybe like"},{"speaker":"Unknown","startTime":3935.22,"endTime":3939.81,"body":"303 25. I always think that"},{"speaker":"Unknown","startTime":3939.81,"endTime":3944.58,"body":"fourth quarters really big time"},{"speaker":"Unknown","startTime":3939.81,"endTime":3944.58,"body":"for our industry. So I like to"},{"speaker":"Unknown","startTime":3944.58,"endTime":3949.35,"body":"get us some little more stuff up"},{"speaker":"Unknown","startTime":3944.58,"endTime":3949.35,"body":"there for that. Other than that,"},{"speaker":"Unknown","startTime":3949.35,"endTime":3952.44,"body":"I started listing some Christmas"},{"speaker":"Unknown","startTime":3949.35,"endTime":3952.44,"body":"Halloween, I started stacking up"},{"speaker":"Unknown","startTime":3952.44,"endTime":3956.1,"body":"my antique booth for Christmas"},{"speaker":"Unknown","startTime":3952.44,"endTime":3956.1,"body":"and Halloween. So I'm kind of"},{"speaker":"Unknown","startTime":3956.1,"endTime":3959.82,"body":"just throwing all my, you know,"},{"speaker":"Unknown","startTime":3956.1,"endTime":3959.82,"body":"all my eggs in the fourth"},{"speaker":"Unknown","startTime":3959.82,"endTime":3962.43,"body":"quarter basket here. I'm"},{"speaker":"Unknown","startTime":3959.82,"endTime":3962.43,"body":"excited. And"},{"speaker":"Suzanne Wells","startTime":3962.49,"endTime":3964.2,"body":"it'll be"},{"speaker":"Suzanne Wells","startTime":3962.49,"endTime":3964.2,"body":"interesting to see what happens"},{"speaker":"Suzanne Wells","startTime":3964.2,"endTime":3969.18,"body":"this year, because the stores"},{"speaker":"Suzanne Wells","startTime":3964.2,"endTime":3969.18,"body":"still aren't very well stocked"},{"speaker":"Suzanne Wells","startTime":3969.24,"endTime":3974.31,"body":"nothing. And things run out"},{"speaker":"Suzanne Wells","startTime":3969.24,"endTime":3974.31,"body":"online. Right now Amazon have"},{"speaker":"Suzanne Wells","startTime":3974.31,"endTime":3979.98,"body":"out of stocks. And I think"},{"speaker":"Suzanne Wells","startTime":3974.31,"endTime":3979.98,"body":"that's an opportunity for eBay"},{"speaker":"Suzanne Wells","startTime":3979.98,"endTime":3984.78,"body":"sellers that were sitting on all"},{"speaker":"Suzanne Wells","startTime":3979.98,"endTime":3984.78,"body":"this inventory. It's it's right"},{"speaker":"Suzanne Wells","startTime":3984.78,"endTime":3990.3,"body":"here, we don't have any supply"},{"speaker":"Suzanne Wells","startTime":3984.78,"endTime":3990.3,"body":"chain or delivery issues, you"},{"speaker":"Suzanne Wells","startTime":3990.3,"endTime":3997.83,"body":"know, we just print that label"},{"speaker":"Suzanne Wells","startTime":3990.3,"endTime":3997.83,"body":"and ship it. Yeah, so the motto"},{"speaker":"Suzanne Wells","startTime":3997.83,"endTime":4001.64,"body":"is, if you have it listed, but"},{"speaker":"Suzanne Wells","startTime":3997.83,"endTime":4001.64,"body":"with six storage units full of"},{"speaker":"Suzanne Wells","startTime":4001.64,"endTime":4004.64,"body":"stuff that's a little"},{"speaker":"Suzanne Wells","startTime":4001.64,"endTime":4004.64,"body":"overwhelming."},{"speaker":"Unknown","startTime":4005.42,"endTime":4009.86,"body":"Oh, I know, I know,"},{"speaker":"Unknown","startTime":4005.42,"endTime":4009.86,"body":"it's a lot of furniture. So I'm"},{"speaker":"Unknown","startTime":4009.86,"endTime":4014.54,"body":"in the process of taking the the"},{"speaker":"Unknown","startTime":4009.86,"endTime":4014.54,"body":"warehouse space that we have for"},{"speaker":"Unknown","startTime":4014.54,"endTime":4018.32,"body":"other businesses about 3500"},{"speaker":"Unknown","startTime":4014.54,"endTime":4018.32,"body":"square feet. So I'm taking half"},{"speaker":"Unknown","startTime":4018.32,"endTime":4021.02,"body":"of that space, and I'm going to"},{"speaker":"Unknown","startTime":4018.32,"endTime":4021.02,"body":"kind of put some of the"},{"speaker":"Unknown","startTime":4021.02,"endTime":4025.22,"body":"furniture in there. And then I'm"},{"speaker":"Unknown","startTime":4021.02,"endTime":4025.22,"body":"always thinking business wise."},{"speaker":"Unknown","startTime":4025.22,"endTime":4028.91,"body":"So as I coincide that I'll roll"},{"speaker":"Unknown","startTime":4025.22,"endTime":4028.91,"body":"out a website with the pictures"},{"speaker":"Unknown","startTime":4028.91,"endTime":4032.39,"body":"of those. So someone sees that"},{"speaker":"Unknown","startTime":4028.91,"endTime":4032.39,"body":"they could come pick it up, or"},{"speaker":"Unknown","startTime":4032.45,"endTime":4035.78,"body":"you know, we could talk about"},{"speaker":"Unknown","startTime":4032.45,"endTime":4035.78,"body":"delivery. So I love how that can"},{"speaker":"Unknown","startTime":4035.78,"endTime":4041.78,"body":"flow. So I will be getting rid"},{"speaker":"Unknown","startTime":4035.78,"endTime":4041.78,"body":"of those storage units soon. I'm"},{"speaker":"Unknown","startTime":4041.78,"endTime":4045.11,"body":"sure that my ex husband will be"},{"speaker":"Unknown","startTime":4041.78,"endTime":4045.11,"body":"appreciative to hear that."},{"speaker":"Suzanne Wells","startTime":4045.77,"endTime":4049.28,"body":"I mean, it's just"},{"speaker":"Suzanne Wells","startTime":4045.77,"endTime":4049.28,"body":"a process. You know, it is it is"},{"speaker":"Unknown","startTime":4049.28,"endTime":4053.12,"body":"and it's not, it's not."},{"speaker":"Unknown","startTime":4049.28,"endTime":4053.12,"body":"The process for me is not done"},{"speaker":"Unknown","startTime":4053.12,"endTime":4056.39,"body":"right now in there, right now."},{"speaker":"Unknown","startTime":4053.12,"endTime":4056.39,"body":"So a lot of the listings that"},{"speaker":"Unknown","startTime":4056.39,"endTime":4059.45,"body":"you're seeing that I'm selling"},{"speaker":"Unknown","startTime":4056.39,"endTime":4059.45,"body":"now are from my college"},{"speaker":"Unknown","startTime":4059.45,"endTime":4065.42,"body":"roommates, parents estate. So my"},{"speaker":"Unknown","startTime":4059.45,"endTime":4065.42,"body":"dear friend Kevin, and we live"},{"speaker":"Unknown","startTime":4065.42,"endTime":4068.54,"body":"together one year at Loyola"},{"speaker":"Unknown","startTime":4065.42,"endTime":4068.54,"body":"University Downtown in Chicago."},{"speaker":"Unknown","startTime":4068.93,"endTime":4074.57,"body":"And he was a mama's boy and used"},{"speaker":"Unknown","startTime":4068.93,"endTime":4074.57,"body":"to call his mom every night at"},{"speaker":"Unknown","startTime":4074.57,"endTime":4079.34,"body":"1030. And we used to kid are you"},{"speaker":"Unknown","startTime":4074.57,"endTime":4079.34,"body":"talking to your mom, and, you"},{"speaker":"Unknown","startTime":4079.34,"endTime":4083.48,"body":"know, he was an only child. So"},{"speaker":"Unknown","startTime":4079.34,"endTime":4083.48,"body":"his mother passed away a couple"},{"speaker":"Unknown","startTime":4083.48,"endTime":4086.81,"body":"of years ago, and then his"},{"speaker":"Unknown","startTime":4083.48,"endTime":4086.81,"body":"father passed away, not last"},{"speaker":"Unknown","startTime":4086.81,"endTime":4090.35,"body":"February, the February before of"},{"speaker":"Unknown","startTime":4086.81,"endTime":4090.35,"body":"COVID. So he's just getting"},{"speaker":"Unknown","startTime":4090.35,"endTime":4093.35,"body":"right now to the time that he"},{"speaker":"Unknown","startTime":4090.35,"endTime":4093.35,"body":"feels like he can sell their"},{"speaker":"Unknown","startTime":4093.35,"endTime":4101.18,"body":"house and in, pass along their"},{"speaker":"Unknown","startTime":4093.35,"endTime":4101.18,"body":"items. So he called his lovely"},{"speaker":"Unknown","startTime":4101.18,"endTime":4104.93,"body":"old roommate that, you know,"},{"speaker":"Unknown","startTime":4101.18,"endTime":4104.93,"body":"heard that online and on my"},{"speaker":"Unknown","startTime":4104.93,"endTime":4109.01,"body":"Facebook that, you know, I'm"},{"speaker":"Unknown","startTime":4104.93,"endTime":4109.01,"body":"dabbling in this now. So I've"},{"speaker":"Unknown","startTime":4109.01,"endTime":4114.17,"body":"been helping him through the"},{"speaker":"Unknown","startTime":4109.01,"endTime":4114.17,"body":"process. instance, I am still I"},{"speaker":"Unknown","startTime":4114.2,"endTime":4116.63,"body":"went through the process and"},{"speaker":"Unknown","startTime":4114.2,"endTime":4116.63,"body":"still going through the process."},{"speaker":"Unknown","startTime":4117.05,"endTime":4121.22,"body":"I could catch them in the"},{"speaker":"Unknown","startTime":4117.05,"endTime":4121.22,"body":"process. So the first day that I"},{"speaker":"Unknown","startTime":4121.22,"endTime":4123.74,"body":"went over there, I went to go"},{"speaker":"Unknown","startTime":4121.22,"endTime":4123.74,"body":"access all the items and like,"},{"speaker":"Unknown","startTime":4123.74,"endTime":4125.78,"body":"Okay, we could sell this or"},{"speaker":"Unknown","startTime":4123.74,"endTime":4125.78,"body":"didn't like this, or blah, blah,"},{"speaker":"Unknown","startTime":4125.78,"endTime":4129.8,"body":"blah. And the second day, I'm"},{"speaker":"Unknown","startTime":4125.78,"endTime":4129.8,"body":"like, Kevin, you didn't move any"},{"speaker":"Unknown","startTime":4129.8,"endTime":4132.38,"body":"of the boxes over there that I"},{"speaker":"Unknown","startTime":4129.8,"endTime":4132.38,"body":"told you to go through and"},{"speaker":"Unknown","startTime":4132.38,"endTime":4136.19,"body":"donate or separate. It's like,"},{"speaker":"Unknown","startTime":4132.38,"endTime":4136.19,"body":"but I found my old report card."},{"speaker":"Unknown","startTime":4136.19,"endTime":4140.39,"body":"I'm like, That's it. We got to"},{"speaker":"Unknown","startTime":4136.19,"endTime":4140.39,"body":"buckle down here again, because"},{"speaker":"Unknown","startTime":4140.42,"endTime":4144.11,"body":"I could say that because I'm not"},{"speaker":"Unknown","startTime":4140.42,"endTime":4144.11,"body":"attached to that. So I've been"},{"speaker":"Unknown","startTime":4144.11,"endTime":4148.16,"body":"finding a lot of neat things in"},{"speaker":"Unknown","startTime":4144.11,"endTime":4148.16,"body":"there because they saved every"},{"speaker":"Unknown","startTime":4148.19,"endTime":4154.01,"body":"thing. And his mom was a QVC"},{"speaker":"Unknown","startTime":4148.19,"endTime":4154.01,"body":"Shopaholic especially in the in"},{"speaker":"Unknown","startTime":4154.01,"endTime":4160.55,"body":"the early 2000s When they said"},{"speaker":"Unknown","startTime":4154.01,"endTime":4160.55,"body":"the QVC that and glass bowl self"},{"speaker":"Unknown","startTime":4160.55,"endTime":4165.8,"body":"relax. Did not know that. Those"},{"speaker":"Unknown","startTime":4160.55,"endTime":4165.8,"body":"sell for a lot more than the"},{"speaker":"Unknown","startTime":4165.83,"endTime":4169.58,"body":"some of the older ones that my"},{"speaker":"Unknown","startTime":4165.83,"endTime":4169.58,"body":"mom has. So my mom has a lot of"},{"speaker":"Unknown","startTime":4169.58,"endTime":4175.85,"body":"the 9010 1915 Fenton glass, a"},{"speaker":"Unknown","startTime":4169.58,"endTime":4175.85,"body":"lot of the Carnival glass and"},{"speaker":"Unknown","startTime":4175.85,"endTime":4180.65,"body":"then she Kevin's mom had all"},{"speaker":"Unknown","startTime":4175.85,"endTime":4180.65,"body":"this 2000 in the 2000 ones"},{"speaker":"Unknown","startTime":4180.65,"endTime":4188.72,"body":"there's I just sold like an egg"},{"speaker":"Unknown","startTime":4180.65,"endTime":4188.72,"body":"for like $59 like egg signed by"},{"speaker":"Unknown","startTime":4188.72,"endTime":4192.05,"body":"the Clinton family and it's"},{"speaker":"Unknown","startTime":4188.72,"endTime":4192.05,"body":"limited edition. Sometimes they"},{"speaker":"Unknown","startTime":4192.05,"endTime":4195.5,"body":"were sold in Cracker Barrel,"},{"speaker":"Unknown","startTime":4192.05,"endTime":4195.5,"body":"which I learned that some of the"},{"speaker":"Unknown","startTime":4195.5,"endTime":4199.58,"body":"items that were sold in Cracker"},{"speaker":"Unknown","startTime":4195.5,"endTime":4199.58,"body":"Barrel can be worth some money."},{"speaker":"Unknown","startTime":4199.76,"endTime":4202.31,"body":"Yeah I'm one of your podcasts"},{"speaker":"Unknown","startTime":4199.76,"endTime":4202.31,"body":"with that lovely girl that you"},{"speaker":"Unknown","startTime":4202.31,"endTime":4202.91,"body":"had on."},{"speaker":"Suzanne Wells","startTime":4203.33,"endTime":4208.13,"body":"So in addition to"},{"speaker":"Suzanne Wells","startTime":4203.33,"endTime":4208.13,"body":"wonderful chicken and dumplings"},{"speaker":"Suzanne Wells","startTime":4208.16,"endTime":4213.53,"body":"and country fried steak, Cracker"},{"speaker":"Suzanne Wells","startTime":4208.16,"endTime":4213.53,"body":"Barrel, and stuff pack might"},{"speaker":"Suzanne Wells","startTime":4213.53,"endTime":4216.2,"body":"sell for good money if it's"},{"speaker":"Suzanne Wells","startTime":4213.53,"endTime":4216.2,"body":"older. Yeah."},{"speaker":"Unknown","startTime":4216.499,"endTime":4219.799,"body":"Which he has tons of so"},{"speaker":"Unknown","startTime":4216.499,"endTime":4219.799,"body":"I'm waiting to diamond, I can't"},{"speaker":"Unknown","startTime":4219.799,"endTime":4223.039,"body":"wait to dive into that research"},{"speaker":"Unknown","startTime":4219.799,"endTime":4223.039,"body":"and figure out what the values"},{"speaker":"Unknown","startTime":4223.039,"endTime":4226.519,"body":"are those so I've been helping"},{"speaker":"Unknown","startTime":4223.039,"endTime":4226.519,"body":"and so I'm trying to pass on my"},{"speaker":"Unknown","startTime":4226.519,"endTime":4232.669,"body":"knowledge to other people to"},{"speaker":"Unknown","startTime":4226.519,"endTime":4232.669,"body":"about that. So, yeah, so like,"},{"speaker":"Unknown","startTime":4232.759,"endTime":4236.449,"body":"the sacral t shirt that I sold"},{"speaker":"Unknown","startTime":4232.759,"endTime":4236.449,"body":"for. I forgot how much I sold it"},{"speaker":"Unknown","startTime":4236.449,"endTime":4241.519,"body":"for, like six $50 I'm like this"},{"speaker":"Unknown","startTime":4236.449,"endTime":4241.519,"body":"will never sell. He's like,"},{"speaker":"Unknown","startTime":4241.519,"endTime":4244.249,"body":"everyone loves soccer. No, we"},{"speaker":"Unknown","startTime":4241.519,"endTime":4244.249,"body":"both played soccer back in the"},{"speaker":"Unknown","startTime":4244.249,"endTime":4247.249,"body":"day. And he's a company that"},{"speaker":"Unknown","startTime":4244.249,"endTime":4247.249,"body":"like soccer anymore, like that's"},{"speaker":"Unknown","startTime":4247.249,"endTime":4250.639,"body":"never gonna sell. It was a 94"},{"speaker":"Unknown","startTime":4247.249,"endTime":4250.639,"body":"World Cup soccer. It's so like,"},{"speaker":"Suzanne Wells","startTime":4251.659,"endTime":4256.939,"body":"yeah, an hour."},{"speaker":"Suzanne Wells","startTime":4251.659,"endTime":4256.939,"body":"Yes. So you sound like the buck"},{"speaker":"Suzanne Wells","startTime":4256.939,"endTime":4262.279,"body":"stops here, lady. All these"},{"speaker":"Suzanne Wells","startTime":4256.939,"endTime":4262.279,"body":"things kind of filter down to"},{"speaker":"Suzanne Wells","startTime":4262.279,"endTime":4268.249,"body":"you. And you may have them in a"},{"speaker":"Suzanne Wells","startTime":4262.279,"endTime":4268.249,"body":"storage unit. But your, your"},{"speaker":"Suzanne Wells","startTime":4268.249,"endTime":4271.429,"body":"intention is to deal with them"},{"speaker":"Suzanne Wells","startTime":4268.249,"endTime":4271.429,"body":"to rehome them. So it doesn't"},{"speaker":"Suzanne Wells","startTime":4271.429,"endTime":4273.109,"body":"just get passed on again,"},{"speaker":"Unknown","startTime":4273.26,"endTime":4278.15,"body":"you know, I feel like I"},{"speaker":"Unknown","startTime":4273.26,"endTime":4278.15,"body":"feel like there is a place where"},{"speaker":"Unknown","startTime":4278.15,"endTime":4283.04,"body":"everything and there's a place"},{"speaker":"Unknown","startTime":4278.15,"endTime":4283.04,"body":"for me. I am very good at"},{"speaker":"Unknown","startTime":4283.04,"endTime":4286.55,"body":"selling I am very good at"},{"speaker":"Unknown","startTime":4283.04,"endTime":4286.55,"body":"researching I'm very good at at"},{"speaker":"Unknown","startTime":4286.58,"endTime":4291.26,"body":"I'm very caring. So this works"},{"speaker":"Unknown","startTime":4286.58,"endTime":4291.26,"body":"for me. My sister's a little"},{"speaker":"Unknown","startTime":4291.26,"endTime":4295.1,"body":"more businesslike. And so as my"},{"speaker":"Unknown","startTime":4291.26,"endTime":4295.1,"body":"dad is the typical 19 ad"},{"speaker":"Unknown","startTime":4295.1,"endTime":4298.94,"body":"salesperson that use telephone"},{"speaker":"Unknown","startTime":4295.1,"endTime":4298.94,"body":"call, so he gets results we get"},{"speaker":"Unknown","startTime":4298.94,"endTime":4301.64,"body":"but we all do it a different"},{"speaker":"Unknown","startTime":4298.94,"endTime":4301.64,"body":"way. But I want to make sure"},{"speaker":"Unknown","startTime":4301.64,"endTime":4306.71,"body":"that I save as much as we can."},{"speaker":"Unknown","startTime":4301.64,"endTime":4306.71,"body":"Because once the stuff is gone,"},{"speaker":"Unknown","startTime":4306.71,"endTime":4311.57,"body":"it's gone. And it's so a lot of"},{"speaker":"Unknown","startTime":4306.71,"endTime":4311.57,"body":"this stuff is so cool. And it's"},{"speaker":"Unknown","startTime":4311.57,"endTime":4316.79,"body":"so much better made than things"},{"speaker":"Unknown","startTime":4311.57,"endTime":4316.79,"body":"are made now. You mean you go to"},{"speaker":"Unknown","startTime":4317.39,"endTime":4319.67,"body":"we have an add home store, which"},{"speaker":"Unknown","startTime":4317.39,"endTime":4319.67,"body":"is kind of like you know, where"},{"speaker":"Unknown","startTime":4319.67,"endTime":4322.34,"body":"they have all the bases and all"},{"speaker":"Unknown","startTime":4319.67,"endTime":4322.34,"body":"that stuff, and I go there to"},{"speaker":"Unknown","startTime":4322.34,"endTime":4325.25,"body":"buy, maybe buy patio cushions"},{"speaker":"Unknown","startTime":4322.34,"endTime":4325.25,"body":"and stuff like that, and they"},{"speaker":"Unknown","startTime":4325.25,"endTime":4328.58,"body":"have these bases, they're"},{"speaker":"Unknown","startTime":4325.25,"endTime":4328.58,"body":"40 $50, I want to put a sign"},{"speaker":"Unknown","startTime":4328.58,"endTime":4333.32,"body":"there go goodwill, you find the"},{"speaker":"Unknown","startTime":4328.58,"endTime":4333.32,"body":"same thing for 290. Or go to my"},{"speaker":"Unknown","startTime":4333.32,"endTime":4339.11,"body":"eBay. And I have the same one"},{"speaker":"Unknown","startTime":4333.32,"endTime":4339.11,"body":"for you know, that's real. So"},{"speaker":"Suzanne Wells","startTime":4339.47,"endTime":4342.41,"body":"luckily for us,"},{"speaker":"Suzanne Wells","startTime":4339.47,"endTime":4342.41,"body":"there are some people that will"},{"speaker":"Suzanne Wells","startTime":4342.41,"endTime":4345.89,"body":"never set foot in a goodwill,"},{"speaker":"Suzanne Wells","startTime":4342.41,"endTime":4345.89,"body":"they will never buy anything"},{"speaker":"Suzanne Wells","startTime":4345.89,"endTime":4350.87,"body":"used. And I do forget and all"},{"speaker":"Suzanne Wells","startTime":4345.89,"endTime":4350.87,"body":"their stuff is it's all ended up"},{"speaker":"Suzanne Wells","startTime":4350.87,"endTime":4355.49,"body":"in the goodwill when they"},{"speaker":"Suzanne Wells","startTime":4350.87,"endTime":4355.49,"body":"downsize and you know, thin out"},{"speaker":"Suzanne Wells","startTime":4355.49,"endTime":4360.11,"body":"their possessions. They take it"},{"speaker":"Suzanne Wells","startTime":4355.49,"endTime":4360.11,"body":"to Goodwill, but they're never"},{"speaker":"Suzanne Wells","startTime":4360.11,"endTime":4361.73,"body":"going to shop in there so"},{"speaker":"Unknown","startTime":4362.39,"endTime":4365.87,"body":"well. And that's the"},{"speaker":"Unknown","startTime":4362.39,"endTime":4365.87,"body":"whole thing is that I always"},{"speaker":"Unknown","startTime":4365.87,"endTime":4368.54,"body":"think that people want to save"},{"speaker":"Unknown","startTime":4365.87,"endTime":4368.54,"body":"things, and they love the"},{"speaker":"Unknown","startTime":4368.54,"endTime":4370.7,"body":"history of things. But I gotta"},{"speaker":"Unknown","startTime":4368.54,"endTime":4370.7,"body":"remember, there's not a lot of"},{"speaker":"Unknown","startTime":4370.7,"endTime":4374.06,"body":"people like me, there's not a"},{"speaker":"Unknown","startTime":4370.7,"endTime":4374.06,"body":"lot of people like you. And you"},{"speaker":"Unknown","startTime":4374.06,"endTime":4377.18,"body":"know, a lot of people just throw"},{"speaker":"Unknown","startTime":4374.06,"endTime":4377.18,"body":"it out and throw it out and"},{"speaker":"Unknown","startTime":4377.18,"endTime":4380.63,"body":"throw it out. So how do we say"},{"speaker":"Unknown","startTime":4377.18,"endTime":4380.63,"body":"that, you know, their garbage is"},{"speaker":"Unknown","startTime":4380.63,"endTime":4381.38,"body":"mind game."},{"speaker":"Suzanne Wells","startTime":4382.489,"endTime":4386.869,"body":"We need them to"},{"speaker":"Suzanne Wells","startTime":4382.489,"endTime":4386.869,"body":"be our suppliers know"},{"speaker":"Unknown","startTime":4386.869,"endTime":4390.229,"body":"about don't put down"},{"speaker":"Unknown","startTime":4386.869,"endTime":4390.229,"body":"that book don't read about the"},{"speaker":"Unknown","startTime":4390.229,"endTime":4391.009,"body":"history of that"},{"speaker":"Suzanne Wells","startTime":4391.04,"endTime":4396.74,"body":"though, when I go"},{"speaker":"Suzanne Wells","startTime":4391.04,"endTime":4396.74,"body":"to when I do go to Target or TJ"},{"speaker":"Suzanne Wells","startTime":4396.74,"endTime":4399.23,"body":"Maxx or you know those kinds of"},{"speaker":"Suzanne Wells","startTime":4396.74,"endTime":4399.23,"body":"stores and I see all these"},{"speaker":"Suzanne Wells","startTime":4399.23,"endTime":4402.77,"body":"people just with their carts"},{"speaker":"Suzanne Wells","startTime":4399.23,"endTime":4402.77,"body":"mounded up with stuff I'm like,"},{"speaker":"Suzanne Wells","startTime":4403.49,"endTime":4407.06,"body":"Oh, goody, that's gonna be in"},{"speaker":"Suzanne Wells","startTime":4403.49,"endTime":4407.06,"body":"the goodwill, six months a year"},{"speaker":"Suzanne Wells","startTime":4407.06,"endTime":4411.89,"body":"from now. They redecorate all"},{"speaker":"Suzanne Wells","startTime":4407.06,"endTime":4411.89,"body":"the time, and they just buy all"},{"speaker":"Suzanne Wells","startTime":4411.89,"endTime":4416.87,"body":"new stuff and do what I do with"},{"speaker":"Suzanne Wells","startTime":4411.89,"endTime":4416.87,"body":"old stuff. They may donate it"},{"speaker":"Suzanne Wells","startTime":4416.87,"endTime":4420.92,"body":"now it may sit there until"},{"speaker":"Suzanne Wells","startTime":4416.87,"endTime":4420.92,"body":"forever when it has to be"},{"speaker":"Suzanne Wells","startTime":4420.92,"endTime":4424.22,"body":"donated. But those are our"},{"speaker":"Suzanne Wells","startTime":4420.92,"endTime":4424.22,"body":"suppliers."},{"speaker":"Unknown","startTime":4425.0,"endTime":4426.59,"body":"I love our supplier."},{"speaker":"Suzanne Wells","startTime":4426.62,"endTime":4430.31,"body":"I know. Okay,"},{"speaker":"Suzanne Wells","startTime":4426.62,"endTime":4430.31,"body":"well we are getting here. So"},{"speaker":"Suzanne Wells","startTime":4430.49,"endTime":4434.87,"body":"last question is since you are a"},{"speaker":"Suzanne Wells","startTime":4430.49,"endTime":4434.87,"body":"newer seller, and have done very"},{"speaker":"Suzanne Wells","startTime":4434.87,"endTime":4438.08,"body":"well what kind of advice would"},{"speaker":"Suzanne Wells","startTime":4434.87,"endTime":4438.08,"body":"you give to others thinking"},{"speaker":"Suzanne Wells","startTime":4438.08,"endTime":4440.63,"body":"about starting or that are new"},{"speaker":"Suzanne Wells","startTime":4438.08,"endTime":4440.63,"body":"to eBay."},{"speaker":"Unknown","startTime":4441.98,"endTime":4447.02,"body":"My dad had the same in"},{"speaker":"Unknown","startTime":4441.98,"endTime":4447.02,"body":"in, in in I always was thinking"},{"speaker":"Unknown","startTime":4447.02,"endTime":4451.97,"body":"about it and always like I tell"},{"speaker":"Unknown","startTime":4447.02,"endTime":4451.97,"body":"anyone this. And it's always be"},{"speaker":"Unknown","startTime":4451.97,"endTime":4455.09,"body":"kind to the people that you see"},{"speaker":"Unknown","startTime":4451.97,"endTime":4455.09,"body":"up the way up on the ladder of"},{"speaker":"Unknown","startTime":4455.09,"endTime":4457.19,"body":"life because it's the same"},{"speaker":"Unknown","startTime":4455.09,"endTime":4457.19,"body":"people that you'll see on the"},{"speaker":"Unknown","startTime":4457.19,"endTime":4461.9,"body":"way down. So if you did a great"},{"speaker":"Unknown","startTime":4457.19,"endTime":4461.9,"body":"job selling something on eBay,"},{"speaker":"Unknown","startTime":4462.17,"endTime":4465.86,"body":"someone will save you as a"},{"speaker":"Unknown","startTime":4462.17,"endTime":4465.86,"body":"seller and they'll you know get"},{"speaker":"Unknown","startTime":4465.89,"endTime":4470.51,"body":"alerts when you list stuff. So"},{"speaker":"Unknown","startTime":4465.89,"endTime":4470.51,"body":"be nice to people say thank you."},{"speaker":"Unknown","startTime":4470.63,"endTime":4474.62,"body":"When someone places an order and"},{"speaker":"Unknown","startTime":4470.63,"endTime":4474.62,"body":"pays for it. shoot them an email"},{"speaker":"Unknown","startTime":4474.62,"endTime":4477.83,"body":"thanks for the payment. I'll get"},{"speaker":"Unknown","startTime":4474.62,"endTime":4477.83,"body":"this shipped out ASAP and have a"},{"speaker":"Unknown","startTime":4477.83,"endTime":4482.15,"body":"wonderful day. You might be"},{"speaker":"Unknown","startTime":4477.83,"endTime":4482.15,"body":"surprised with the results that"},{"speaker":"Unknown","startTime":4482.15,"endTime":4484.52,"body":"you get if you're kind to"},{"speaker":"Unknown","startTime":4482.15,"endTime":4484.52,"body":"everyone."},{"speaker":"Suzanne Wells","startTime":4485.96,"endTime":4488.9,"body":"That's great"},{"speaker":"Suzanne Wells","startTime":4485.96,"endTime":4488.9,"body":"advice. You get back what you"},{"speaker":"Suzanne Wells","startTime":4488.9,"endTime":4489.68,"body":"put out there."},{"speaker":"Unknown","startTime":4489.92,"endTime":4492.38,"body":"That's right. Okay,"},{"speaker":"Unknown","startTime":4489.92,"endTime":4492.38,"body":"well"},{"speaker":"Suzanne Wells","startTime":4492.38,"endTime":4495.35,"body":"thank you for"},{"speaker":"Suzanne Wells","startTime":4492.38,"endTime":4495.35,"body":"taking time out of your busy day"},{"speaker":"Suzanne Wells","startTime":4495.35,"endTime":4500.3,"body":"to chat and we will look for"},{"speaker":"Suzanne Wells","startTime":4495.35,"endTime":4500.3,"body":"your amazing sales. On a"},{"speaker":"Suzanne Wells","startTime":4500.3,"endTime":4501.14,"body":"Facebook group."},{"speaker":"Unknown","startTime":4501.5,"endTime":4503.57,"body":"Thanks Suzanne."},{"speaker":"Unknown","startTime":4501.5,"endTime":4503.57,"body":"Appreciate it."},{"speaker":"Suzanne Wells","startTime":4503.72,"endTime":4510.95,"body":"Okay by right"},{"speaker":"Suzanne Wells","startTime":4503.72,"endTime":4510.95,"body":"thank you Dana for making time"},{"speaker":"Suzanne Wells","startTime":4510.95,"endTime":4515.39,"body":"to come on my podcast. I"},{"speaker":"Suzanne Wells","startTime":4510.95,"endTime":4515.39,"body":"appreciate what you have"},{"speaker":"Suzanne Wells","startTime":4515.39,"endTime":4518.93,"body":"contributed and I know the"},{"speaker":"Suzanne Wells","startTime":4515.39,"endTime":4518.93,"body":"listeners will appreciate it to"},{"speaker":"Suzanne Wells","startTime":4519.95,"endTime":4524.81,"body":"today's trivia question is"},{"speaker":"Suzanne Wells","startTime":4519.95,"endTime":4524.81,"body":"another food one. What is the"},{"speaker":"Suzanne Wells","startTime":4524.81,"endTime":4529.76,"body":"meaning of the brand name of ice"},{"speaker":"Suzanne Wells","startTime":4524.81,"endTime":4529.76,"body":"cream? Haagen DAAS. What do"},{"speaker":"Suzanne Wells","startTime":4529.76,"endTime":4534.35,"body":"those words mean? Here are five"},{"speaker":"Suzanne Wells","startTime":4529.76,"endTime":4534.35,"body":"seconds to think about it."},{"speaker":"Suzanne Wells","startTime":4540.289,"endTime":4548.569,"body":"Okay, here is the backstory."},{"speaker":"Suzanne Wells","startTime":4540.289,"endTime":4548.569,"body":"1960 Rubin and Rose mattes had a"},{"speaker":"Suzanne Wells","startTime":4548.569,"endTime":4553.759,"body":"vision for changing the world of"},{"speaker":"Suzanne Wells","startTime":4548.569,"endTime":4553.759,"body":"ice cream at a time when others"},{"speaker":"Suzanne Wells","startTime":4553.759,"endTime":4559.039,"body":"were cutting corners and pumping"},{"speaker":"Suzanne Wells","startTime":4553.759,"endTime":4559.039,"body":"their ice cream with air. Our"},{"speaker":"Suzanne Wells","startTime":4559.039,"endTime":4564.319,"body":"creative founders set out to do"},{"speaker":"Suzanne Wells","startTime":4559.039,"endTime":4564.319,"body":"something better. Using only the"},{"speaker":"Suzanne Wells","startTime":4564.319,"endTime":4569.839,"body":"finest ingredients. Their rich"},{"speaker":"Suzanne Wells","startTime":4564.319,"endTime":4569.839,"body":"velvety ice cream, created a"},{"speaker":"Suzanne Wells","startTime":4569.839,"endTime":4575.149,"body":"category all its own, with three"},{"speaker":"Suzanne Wells","startTime":4569.839,"endTime":4575.149,"body":"simple flavors, vanilla,"},{"speaker":"Suzanne Wells","startTime":4575.179,"endTime":4580.519,"body":"chocolate and coffee, and with a"},{"speaker":"Suzanne Wells","startTime":4575.179,"endTime":4580.519,"body":"playful made up name, the Haagen"},{"speaker":"Suzanne Wells","startTime":4580.519,"endTime":4587.959,"body":"DAAS brand and a new kind of"},{"speaker":"Suzanne Wells","startTime":4580.519,"endTime":4587.959,"body":"luxury was born. RUBIN invented"},{"speaker":"Suzanne Wells","startTime":4587.989,"endTime":4592.789,"body":"the Danish sounding Haagen Dazs"},{"speaker":"Suzanne Wells","startTime":4587.989,"endTime":4592.789,"body":"name because he thought it"},{"speaker":"Suzanne Wells","startTime":4592.789,"endTime":4597.049,"body":"conveyed an aura of the old"},{"speaker":"Suzanne Wells","startTime":4592.789,"endTime":4597.049,"body":"world traditions and"},{"speaker":"Suzanne Wells","startTime":4597.049,"endTime":4602.869,"body":"craftsmanship. According to the"},{"speaker":"Suzanne Wells","startTime":4597.049,"endTime":4602.869,"body":"Huffington Post, he also told"},{"speaker":"Suzanne Wells","startTime":4602.899,"endTime":4609.139,"body":"tablet magazine he was inspired"},{"speaker":"Suzanne Wells","startTime":4602.899,"endTime":4609.139,"body":"by Denmark because it was the"},{"speaker":"Suzanne Wells","startTime":4609.139,"endTime":4615.619,"body":"only country which saved the"},{"speaker":"Suzanne Wells","startTime":4609.139,"endTime":4615.619,"body":"Jews during World War Two. But"},{"speaker":"Suzanne Wells","startTime":4615.649,"endTime":4621.169,"body":"the name was basically created"},{"speaker":"Suzanne Wells","startTime":4615.649,"endTime":4621.169,"body":"at random with Reubens daughter"},{"speaker":"Suzanne Wells","startTime":4621.169,"endTime":4625.609,"body":"saying that her father sat at"},{"speaker":"Suzanne Wells","startTime":4621.169,"endTime":4625.609,"body":"the kitchen table for hours,"},{"speaker":"Suzanne Wells","startTime":4625.789,"endTime":4631.519,"body":"saying nonsensical words until"},{"speaker":"Suzanne Wells","startTime":4625.789,"endTime":4631.519,"body":"he came up with a combination he"},{"speaker":"Suzanne Wells","startTime":4631.549,"endTime":4637.519,"body":"liked. So the bottom line is"},{"speaker":"Suzanne Wells","startTime":4631.549,"endTime":4637.519,"body":"Haagen DAAS is a made up word."},{"speaker":"Suzanne Wells","startTime":4637.819,"endTime":4643.819,"body":"That doesn't mean anything. So"},{"speaker":"Suzanne Wells","startTime":4637.819,"endTime":4643.819,"body":"the next time you are perusing"},{"speaker":"Suzanne Wells","startTime":4643.819,"endTime":4647.959,"body":"the ice cream aisle at the"},{"speaker":"Suzanne Wells","startTime":4643.819,"endTime":4647.959,"body":"grocery store, you will know the"},{"speaker":"Suzanne Wells","startTime":4647.959,"endTime":4654.829,"body":"rest of the story about the name"},{"speaker":"Suzanne Wells","startTime":4647.959,"endTime":4654.829,"body":"Haagen DAAS. Okay, we have made"},{"speaker":"Suzanne Wells","startTime":4654.829,"endTime":4659.299,"body":"it to the end. Thank you so much"},{"speaker":"Suzanne Wells","startTime":4654.829,"endTime":4659.299,"body":"for stopping by, and including"},{"speaker":"Suzanne Wells","startTime":4659.299,"endTime":4664.549,"body":"my podcast in your day. I'll be"},{"speaker":"Suzanne Wells","startTime":4659.299,"endTime":4664.549,"body":"back next week with Kim in"},{"speaker":"Suzanne Wells","startTime":4664.549,"endTime":4670.339,"body":"Texas, who has some great"},{"speaker":"Suzanne Wells","startTime":4664.549,"endTime":4670.339,"body":"information about selling cowboy"},{"speaker":"Suzanne Wells","startTime":4670.339,"endTime":4675.919,"body":"boots and other items native to"},{"speaker":"Suzanne Wells","startTime":4670.339,"endTime":4675.919,"body":"her area. So make sure you tune"},{"speaker":"Suzanne Wells","startTime":4675.919,"endTime":4680.839,"body":"in for that. And that episode"},{"speaker":"Suzanne Wells","startTime":4675.919,"endTime":4680.839,"body":"will have fewer rants than this"},{"speaker":"Suzanne Wells","startTime":4680.839,"endTime":4685.189,"body":"one did. Have a fun day on eBay."},{"speaker":"Suzanne Wells","startTime":4680.839,"endTime":4685.189,"body":"Bye, everybody."}]}