Finding an insurance partner who actually understands the construction business, not just the construction policy, is rare. Rich and Cartmill, a Tulsa, Oklahoma based agency founded in 1922, has built its reputation on exactly that combination, pairing deep surety expertise with construction insurance across a practice that now makes up 40 percent of the firm's revenue.

Host Matt Sasso talks with Travis Brown, President of Rich and Cartmill, about the agency's century-long history, how its construction practice grew out of a 2003 merger, and why contractors who need bonds so often need matching insurance coverage. The conversation also covers how the firm has diversified into healthcare, senior living, and energy sector risk without losing its construction roots.

If you want a real look at how a century-old agency builds specialty practices and deep client relationships, this is the episode for you.

Timecodes:

0:02 – 1:34 | Welcome and introducing Rich and Cartmill
1:35 – 4:06 | How Travis and Matt connected through RiskProNet
4:07 – 6:38 | Founding the agency: 1922 and the Tulsa oil boom
6:39 – 7:59 | Three generations: Dick Toobner and Ryan Toobner
8:00 – 9:14 | Office locations and the Olathe, Kansas setup
9:15 – 10:47 | Building the construction practice: the 2003 merger
10:47 – 12:18 | Construction practice by the numbers: 21 producers, 40 percent of revenue
12:18 – 14:49 | Typical clients and Oklahoma's federal military base work
14:49 – 16:19 | Why bonding clients become insurance clients
16:19 – 17:52 | Surety 101: the Miller Act and bond types
17:52 – 18:42 | Memorable claims: the OKC arena and Murrah bombing recovery
18:43 – 20:44 | Beyond construction: healthcare, senior living, and medical malpractice
20:44 – 22:44 | Energy sector risk and roustabout contractors
22:44 – 24:59 | Closing thoughts: culture, legacy, and RiskProNet
24:59 – 25:21 | Outro

Resources:

Become a member at RiskProNet.com
Connect with Matt Sasso on LinkedIn: https://www.linkedin.com/in/matthew-sasso-8161b752/
Connect with Travis Brown on LinkedIn: https://www.linkedin.com/in/travis-brown-03aba59/
Connect with Rich and Cartmill on LinkedIn: https://www.linkedin.com/company/rich-&-cartmill-inc/