Talking Pools Podcast
Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.
Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We've got a host for that:
- The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).
- The Chem Crusader: Your personal alchemist, whipping up potion-perfect water balance with a dash of science and a sprinkle of magic.
- The Maintenance Maverick: From tile tricks to algae assassins, he's got the lowdown on keeping your pool looking like a liquid emerald palace.
- The Customer Calmer: Smooths ruffled feathers faster than a pool noodle bouquet, turning hangry homeowners into poolside pals.
But Talking Pools isn't just about technical wizardry. It's about camaraderie, the shared language of pool pros who've seen it all, from exploding filters to synchronized swimming squirrels (no, really, we had an episode!).
Every week, you'll:
- Steal game-changing secrets: Learn pro-grade hacks to make you the "Pool Whisperer" in your market
- Laugh until you spit out your piña colada: These guys are as witty as they are wise, turning pool problems into poolside punchlines.
- Get ahead of the curve: Stay on top of industry trends and tech before your competitors even smell the chlorine.
- Feel the love (and the sunshine): Remember why you got into this business in the first place – the joy of creating backyard oases where memories are made.
So, ditch the Drano, grab your headphones, and dive into the Talking Pools Podcast. It's your weekly dose of poolside wisdom, laughter, and community. We'll see you on the flip side!
P.S. Subscribe now and you might just win a case of pool party essentials (floaties not included, sorry squirrels).
P.P.S. Tell your pool-loving friends – sharing knowledge is like sharing sunscreen, it protects everyone!
Talking Pools Podcast
Navigating Client Communication in the Pool Industry
In this episode of the Talking Pools podcast, hosts Steve and his co-host discuss their personal lives, including upcoming vacations and wedding plans. They delve into the challenges of client communication in the service industry, emphasizing the importance of setting expectations and maintaining open lines of communication. The conversation also touches on product development in the pool industry, highlighting the need for common sense and practical input from users. The episode concludes with insights on managing client relationships and the significance of being proactive in service delivery.
takeaways
- Steve shares his upcoming cruise to Fiji for his anniversary.
- Jury duty can be a tedious experience, as described by the co-host.
- Setting clear expectations with clients is crucial for service success.
- Communication with clients can prevent misunderstandings and service delays.
- Common sense is often lacking in corporate product development.
- Understanding the volume of a pool is essential for proper chemical treatment.
- The importance of having access keys for service technicians is emphasized.
- Product development should involve feedback from actual users.
- Maintaining open communication with clients can enhance service quality.
- Flexibility in scheduling can improve client satisfaction.
Sound Bites
- "I had jury duty this past week."
- "We need to have a key to do our job."
- "You can't fix that because of protocol."
Chapters
00:00
Introduction and Personal Updates
04:25
Jury Duty and Wedding Plans
08:58
Client Communication and Setting Precedents
16:58
Corporate Experiences and Product Development Challenges
29:21
The Challenges of Pool Equipment Design
31:42
Importance of Accurate Pool Calculations
33:39
User-Centric Product Development
37:11
Innovations in Pool Testing Equipment
42:17
Common Sense in Pool Service Operations
47:09
Communication and Client Expectations
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com