Talking Pools Podcast
Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.
Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We've got a host for that:
- The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).
- The Chem Crusader: Your personal alchemist, whipping up potion-perfect water balance with a dash of science and a sprinkle of magic.
- The Maintenance Maverick: From tile tricks to algae assassins, he's got the lowdown on keeping your pool looking like a liquid emerald palace.
- The Customer Calmer: Smooths ruffled feathers faster than a pool noodle bouquet, turning hangry homeowners into poolside pals.
But Talking Pools isn't just about technical wizardry. It's about camaraderie, the shared language of pool pros who've seen it all, from exploding filters to synchronized swimming squirrels (no, really, we had an episode!).
Every week, you'll:
- Steal game-changing secrets: Learn pro-grade hacks to make you the "Pool Whisperer" in your market
- Laugh until you spit out your piña colada: These guys are as witty as they are wise, turning pool problems into poolside punchlines.
- Get ahead of the curve: Stay on top of industry trends and tech before your competitors even smell the chlorine.
- Feel the love (and the sunshine): Remember why you got into this business in the first place – the joy of creating backyard oases where memories are made.
So, ditch the Drano, grab your headphones, and dive into the Talking Pools Podcast. It's your weekly dose of poolside wisdom, laughter, and community. We'll see you on the flip side!
P.S. Subscribe now and you might just win a case of pool party essentials (floaties not included, sorry squirrels).
P.P.S. Tell your pool-loving friends – sharing knowledge is like sharing sunscreen, it protects everyone!
Talking Pools Podcast
The Ideal Customer? Good on you, Peter.
In this episode of Talking Pools, the hosts celebrate Peter's contributions to the industry while discussing the characteristics of ideal clients in both retail and mobile pool services. They share personal anecdotes about challenging customer interactions, the importance of setting clear expectations, and strategies for managing difficult clients. The conversation emphasizes the need for effective communication and the balance between good and bad clients, ultimately highlighting the significance of client relationships in the pool service business.
takeaways
- Peter's legacy has significantly impacted the pool industry.
- The ideal client is one who trusts your expertise and pays on time.
- Retail and mobile services face different client dynamics.
- Setting clear expectations can prevent misunderstandings.
- Communication is key in managing client relationships.
- Difficult clients can be managed with clear boundaries.
- It's important to respect yourself and your business.
- Not all clients are worth keeping; prioritize good ones.
- 20% of clients often cause the majority of problems.
- Strategies like payment plans can improve client relationships.
titles
- Celebrating Peter's Legacy in the Pool Industry
- Understanding the Ideal Client for Pool Services
Sound Bites
- "Good on you, Peter."
- "What a f***ing waste of time."
- "That's our rant for the day."
Chapters
00:00
Introduction and Recent Travels
02:42
Ideal Clients in the Pool Industry
12:47
Challenges with Retail Customers
15:47
Customer Stories and Experiences
18:12
Setting Expectations with Clients
21:31
Dealing with Difficult Customers
24:06
The Importance of Good Customer Relationships
26:31
Managing Client Expectations and Payments
29:00
Conclusion and Final Thoughts
36:59
Bufferzone commercial vid.mp4
Australian National Anthem performed by:
- Erin Collins - vocals (1)
- Marjorie Gadd - violin (1)
- Steve Gadd - Guitar (1)
- Susan McGowan - keyboard
- Steve Henderson - didgeridoo
- Sean Daniels - Sound engineer (No link available)
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com
