The Waterpark Razor Blade Incident, Safety, PPE & more

In this episode of Mondays Down Under, Lee and Shane take us behind the scenes of a massive Australian water theme park — and the conversation quickly turns from wave pools and plant rooms on steroids to something much more serious:

Safety.

From razor blades hidden in slide seams (yes, that actually happened) to real-world design flaws causing injuries, this episode dives deep into the responsibility that comes with running aquatic facilities — whether it’s a multi-million-dollar water park or your own pool service business.

Lee shares her experience training maintenance staff at a high-risk commercial water park facility in New South Wales, including:

• Massive commercial pump systems
• Giant wave pool air blowers (not baffle plates!)
• 35 slides requiring daily walk-through inspections
• Structured risk management protocols
• The difference between low-risk and high-risk commercial facilities

She explains how commercial aquatic operations in Australia are tiered under state health guidelines — and why every service professional should understand the compliance responsibilities of the facilities they work with.

🩸 The Razor Blade Incident (1980s Water Park Case)

Lee recounts a chilling true story from the 1980s where razor blades were inserted into the seams of a waterslide, seriously injuring a child. Once thought to be folklore — it wasn’t.

The takeaway?
 Daily inspections are not optional. Vigilance is non-negotiable.

🍺 When Safety Gets Awkward

Shane shares a recent experience where a client repeatedly offered him beer while he was on the job. That sparks a broader discussion about:

• Drinking on the job (even “just one”)
• Leading by example as a business owner
• The culture shift once staff are involved
• Why perception matters just as much as legality

Your team doesn’t see nuance. They see behavior.
 And monkey see, monkey do.

🦺 PPE: If You Don’t Wear It, Neither Will They

The conversation turns to Personal Protective Equipment and workplace standards.

Topics covered:

• Respirator use when handling acid
• Goggles and chemical gloves
• Full-face masks in commercial settings
• Spill kits (vehicle and warehouse)
• First aid kits
• SDS registers (including digital access)
• Incident response training

Lee emphasizes something critical:

If your staff see you skipping PPE, every toolbox talk you’ve ever given becomes meaningless.

🚨 Safety Audit Checklist for Pool Pros

This episode challenges business owners to ask:

• When was the last time you did a safety audit?
• Are your vehicles compliant?
• Are your placards displayed correctly?
• Do staff know how to respond to chemical splashes?
• Are you conducting regular toolbox talks?
• Are you leaving pool gates propped open?

And perhaps most importantly:

Are you leading by example?

🎙️ Also in This Episode

• Trade show FOMO as the U.S. ramps up pool season
• Southern Hemisphere summer winding down
• Wave pool mechanics explained
• Design flaws in a Christchurch facility causing injuries
• The legal and financial risks of unsafe practices
• Preview of next week’s topic: Unsafe Pools

Transcript

SPEAKER_07 0:53

There was an incident at a water park where razor blades had actually been inserted into the seams of the slide. Good afternoon, good evening, good morning, good whatever time of the day it is that you're listening to us. It is Mondays Down Under on the Talking Pools Podcast. I'm Lee, and joining me is my New Zealand counterpart. Shane. Hey Shane, how are you?

SPEAKER_02 1:26

I am very goodly. Thank you for asking. I'm surprised you've never said actually my British counterpart, given my accent and where I'm from.

SPEAKER_06 1:36

Oh, you're once removed. Or did you or did you come on the um convict votes?

SPEAKER_02 1:43

Don't tell everybody.

SPEAKER_06 1:44

They don't they don't still do that, so we can't.

SPEAKER_02 1:48

Just in Australia, they still do.

SPEAKER_06 1:50

Yeah. We won't make any assumptions of your character, Shane. Good, good. How's your week been?

SPEAKER_02 1:55

Yeah, good, good, good. It's uh it's still still pretty busy, which is good. It's not too hectic at the moment. I think you know, after that Christmas period, New Year period, but everybody everybody spent a lot of money. Um the kids have gone back to school now, so they usually have about six weeks off over that period in New Zealand. So I can imagine a lot of families are probably broke by now, you know. True. So yeah, it's still it's still steady. It's steady enough, but it's nowhere near as what it was like, you know, that that build up to Christmas and New Year.

SPEAKER_06 2:32

Yes, yeah. And it probably seems quite so long ago now.

SPEAKER_07 2:36

We sort of does actually we get through it and we go, thank God it's over. And then within a couple of weeks, it was like, how how long ago was that? Like it feels like ages ago, but well, I suppose it was six weeks ago, or just over six weeks ago. We're recording this on the 16th of February. So, really, there's only two weeks of summer left in the southern hemisphere.

SPEAKER_04 2:59

Really?

SPEAKER_07 3:00

And as we're ramping down, or as we're slowing down, the US is ramping up.

SPEAKER_02 3:07

They are there's a lot of trade shows happening over there at the moment, I can see on social media. Looks quite exciting over there.

SPEAKER_07 3:14

I have FOMO. Fear of missing out. I do. I love a good trade show. So I will be very much looking forward to Splash this year. And I do have aspirations of hopefully one day making it to the US and writing off my trip to the tax department. Wouldn't that be nice? But anyway, I spent last week in a very interesting location. I went to a water theme park.

SPEAKER_02 3:38

Pleasure or business?

SPEAKER_07 3:40

No, no business. It wasn't open. It was like, you know, national lampoons vacation, walking around Bolley World and there was nobody home. It really felt like that. Unfortunately, the water slides weren't running and I didn't get to ride any of them. But fantastic facility. I was there working with the maintenance team, doing training, getting them through their aquatic technical operator course, which I suppose in the US might be a bit like the CPO course, but this is particularly for commercial facilities, the management of commercial facilities, the maintenance of the water, all the emergency response incident responses that you need to be aware of, how to undertake a maintenance schedule or how to create a maintenance schedule for a facility like that, not only for the water, but for the equipment as well. And oh my god, this equipment on steroids, like seriously, lots, lots of pumps, lots of big pumps, lots of huge strainer baskets, lots of defender D D defender filters, and a whole room that would have been I would have hesitated a guess and say it was 15 meters long and it was probably only about three meters, four meters wide or deep, and along that wall or along the 15 meters were all blowers, but these weren't blowers like your normal blowers, these were blowers that like were as big as me, like standing beside them, big, big fans, and they create the waves. I would have thought a wave pool, so this was one of those wave pools, you know, those big wave surges that come through. I would have thought that they were actually created by like a baffle, you know, a baffle plate pushing down and creating the wave. But no, this is created by air. So really quite interesting. But my god, it was loud. Yeah, totally, totally a great experience. Got to see in a plant room that I would never normally get to go into. I've been in some big plant rooms over the years, but this one was was certainly takes a cake. So 35 slides. And I think these guys actually have probably one of the funnest jobs around. Every morning they actually have to walk the slides. So they take a team of four of their maintenance crew and they all walk every slide just to make sure that the joins are intact and everything's looking good and all of that. And then they have to ride them all as well. So they turn on all the water, get the water all flowing, and then they have to ride them as well. So quite a fun job, I would have thought.

SPEAKER_02 6:27

I can imagine, yeah, that would be. And getting paid for it. Perfect.

unknown 6:31

Yeah.

SPEAKER_02 6:32

So which state was this in again, in New South Wales. New South Wales. That would just fall under a commercial, or is would a water park be deemed as a different?

SPEAKER_07 6:47

No, it's still deemed commercial, but it's a high-risk pool. So high risk facility because of Batherload numbers. So in New South Wales and in Queensland, Victoria, and I think Western Australia do the same, but they have a slightly different tiered rating system. You have different levels of risk of facility in your commercial space. And this is all stipulated under your state health guidelines. So for our Australian listeners, make sure that you grab a copy of your state health guidelines in whichever state you're in to make sure that you are aware of the pools that you're dealing with, even the small commercials. They might be a low-risk facility, but you need to be aware of their responsibilities so that you can educate them properly. But your responsibilities, and then I would even go one step further and make sure that you make them aware that you can't be responsible for that water at all times because you're only there maybe once a week, maybe once a month, maybe once a fortnight. Every pool is different. They have the responsibility of actually maintaining as the managers, as the maintenance staff, whatever on that location, they have the responsibility of making sure that they comply with the state health guidelines because you don't want anything to come back on you. So we did talk about commercial pools a few episodes ago now. So you might be able to dig that one out of the archives, or if you need, do reach out and we can certainly answer any questions about the commercial space. I do actually have a really good commercial guru that I'm going to ask to come on the show soon. So if you've got any commercial questions, definitely send them in to us and we will eark them for that particular episode. But yeah, it was a great experience. Really enjoyed it. Definitely eye-opening and multiple plant rooms, like huge, huge facility. And obviously with that comes lots of hazards and lots of safety risks, which brings us to today's episode topic. And we're going to talk about safety. Funnily enough, when we talk about safety and water parks, there has been over the years, and I certainly don't think this of the facility that I was at, but back in the 1980s, there was actually an uh period of time where there was an incident at a water park where razor blades had actually been inserted into the seams of the slide, one of the slides, and a poor child was actually badly cut coming down that slide. What sort of idiot or animal would do that? What a horrific thing to do. It's just crazy.

SPEAKER_01 9:46

We're fixing pools and having a brew. Chemistry, cats, and business yarns from backyards back to restart the goons, mate. No drama. We'll tell you straight, no worries, just try. Got a bump that sounds like a ditch on the fridge. Or a customer winching about water that things will talk with us. Retail and marketing pro with the Kiwi laughing and I'll be back.

SPEAKER_00 10:34

Alright, let's get right to it. We've got breaking developments this week out of Australia and New Zealand that absolutely matter to anyone in the swimming pool industry. First up, public health. The SA Aquatic and Leisure Centre in South Australia has shut down its 50-meter competition pool after a swimmer tested positive for cryptosporidiosis. Let me translate that. Crypto, the chlorine resistant protozoan that gives commercial operators nightmares. This wasn't a random maintenance closure. This was a precautionary shutdown to hypertreat and protect the public. And if you operate commercial water, you already know what this means. Higher scrutiny, stronger protocols, and a reminder that secondary disinfection is not a luxury. This is exactly why water management plans exist. Now shifting gears to New South Wales, after a major refurbishment, the Helensburg Pool has officially reopened. Upgraded facilities, improved accessibility, community programming returning. That's good news for aquatic sports, learn to swim programs, and local operators relying on seasonal traffic. When facilities invest, the industry benefits. On the manufacturing side, Latham Group, Inc. just marked its seventieth anniversary. And they didn't do it quietly. They rolled out new product launches and strategic partnerships at the twenty twenty six Pool and Spa Show. Why does that matter? Because when major manufacturers innovate, it reshapes what builders quote, what retailers stock, and what service companies support. Innovation upstream always affects the field tech downstream. Now here's where it gets technical. The swimming pool and spa association of Australia has been active this week. They've issued updates tied to the twenty twenty five National Construction Code Preview. We're talking potential impacts to pool and spa construction standards, barrier compliance, structural expectations, and in Victoria, proposed financial protection reforms for builders and installers are under consultation. Translation, more regulation, more oversight, more accountability. And in New Zealand, barrier compliance determinations continue tightening. The days of she'll be right construction standards are shrinking. So what does all of this tell us? Public health vigilance is rising, construction standards are evolving, manufacturers are pushing innovation, and regulators are tightening the screws. Australia and New Zealand are not slowing down. They are professionalizing. And if you're in this industry, whether you're building, servicing, or teaching operators, you'd better be paying attention. Because what happens there often foreshadows where the rest of the industry heads next. That's your international pool industry breaking news update. Stay safe. Test your water and stay ahead of the curve.

SPEAKER_08 13:54

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SPEAKER_07 14:16

Back in the 1980s, there was actually an uh period of time where there was an incident at a water park where razor blades had actually been inserted into the seams of a slide, one of the slides, and a poor child was actually badly cut coming down that slide. What sort of idiot or animal would do that? But what a horrific thing to do. It's just crazy.

SPEAKER_02 14:46

Yeah, that is. I wouldn't even like to imagine it, to tell you the truth. You know, you can imagine what the scene would be like, I mean cut up, and then just the colour of that pool at the bottom would be horrific.

SPEAKER_07 14:58

Yeah, yeah, absolutely.

SPEAKER_02 14:59

How did they get them in there as well and and manage to put you know, actually put the razor blades in there?

SPEAKER_07 15:06

And the thing is you're going down the slide and you're in motion. So like to they'd physically have to stop on the slide and plant the razor blade in a scene for and then the razor blade would have to stay there. But it was at one time thought to be folklore, but it was actually true. So from what my research tells me anyway. Maybe we should have saved this for like Friday the 13th, though we're on Monday, so that doesn't really work. Or maybe Halloween, Rudy would have liked the thought of blood and gall and everything for Halloween. I know that's right up his alley. Have you ever known of any incidents like that in New Zealand show?

SPEAKER_02 15:48

Uh, not as bad as that. I mean, I think that definitely is the cherry on top. But there was a recently opened uh recreation sports center in Christchurch. Christchurch is one of the um the biggest cities in the South Islands, a beautiful place. It just been opened up, and um probably within a month or so of it opening, they had noted that there had been over 30 injuries, armary cuts, bruises, spiders actually getting stuck going down the watershoots, and it was basically down to design flaws. So you even get design flaws even in a water park, which kind of baffles me a little bit because there's going to be a lot of a lot of hoops that you need to go through in order to get the place engineered and checked once it is opened. I mean, I don't know whether they had the staff here, whether they had they had the advantage of actually testing the slides like you parts every morning. It did it doesn't sound like they did. But um within a month there was so many injuries and it's it's it's quite puzzling.

SPEAKER_07 17:05

Yeah, no, well, they hold a lot of responsibility. Like there's hundreds, probably thousands of people that go to these parks every day. And the responsibility of their safety falls on park management. So there's this particular park, very well run, very strong safety protocols, and which was obviously very pleasing to see. Yeah, so it will be it would be very important that they undertake safety analysis every day. They even said the guys said to me they actually do a walkthrough of the whole park where they're looking for safety concerns, any hazards, any risks. So it's something that they have to be constantly vigilant on. Because let's face it, unfortunately in this day and age, there's some people that just go out of their way to find the smallest of issue and maybe sometimes not even an issue at all, make an issue or create an issue just so that they can sue someone. So, which is really quite sad.

SPEAKER_01 18:14

Yeah, it is.

SPEAKER_07 18:15

And they need to make sure that they don't leave themselves exposed in any way, shape, or form to having that experience.

SPEAKER_02 18:25

So I think that initial walkthrough is yeah, I think every every building that has some form of water slide, any form of commercial swimming pool, they all need to have a walkthrough. Personally, I think so before the park is actually opened. You know, a park like yours, Lee, that you went to last week is almost like a theme, it's like a theme park in water. So, you know, it's like double the risk to an extent. So yeah, I mean, on I'm quite jealous that you got to see that place, Lee. And I'm looking forward to seeing some of these photos. But yeah, we don't have anything as big as that in New Zealand, you know, it's um they don't they don't have the money over here in the population to see something like that and to experience it, it'd probably blow me away as well.

SPEAKER_07 19:17

And they're really like especially in um New South Wales and probably the same in Victoria, yeah, months of opening is actually quite limited compared to that of say Queensland, where they do have a longer swimming season because of the more tropical climate. So yeah, and it was was a great experience. I thoroughly appreciated it. Um took in as much as I could while also sharing imparting knowledge at the same time as well. So it was a good exchange, let's put it that way.

SPEAKER_02 19:51

Did you go down the water slide?

SPEAKER_07 19:53

No, I didn't. I don't think I really would have been game. Like, let's face it, I'm a warming my fist, and there's the ever young men that I was training to get my kid off and get on a water slide. Sorry, not gonna happen. Maybe if I was 20 years younger, I might have, but anyway. But no, it brings to light the whole safety issue in our own businesses and the importance of imparting or having safety procedures in our business that all our staff are aware of, and that us as leaders in our businesses lead by example. This is not a case of do as I say, not as I do. Monkey see, monkey do. Lead by example. So, Shane, you were mentioning before we came on that it's something in particular you've been dealing with of late.

SPEAKER_02 20:49

Yeah, um, there was a leaking pool that we've been going to a couple of visits now. Um, and it's quite a big job to fix. They're a really nice family, Chinese family, but their English is very limited. And each time I've been there, I th I assume she's the wife. It's it's very thoughtful of her, but she keeps bringing me out a bottle of beer. Thank you. But firstly, I'm working, and it's lunchtime as well. But yeah, it's um as much as it's really nice, it's I mean, it's very unprofessional. You know, luckily she didn't open open it and try and force it down me. It was it was unopened, and she just wanted me to take it away, so I took it home. It's in the fridge, it's still actually in the fridge, yeah. I haven't drank it. But um, yeah, when when we started our business, um, there were a few clients that we had in the start that I'd known for uh quite some time, and you you've got a very good friendship with them. If it's coming to the last job of the day, they want a bit of a chin wag with you, and then they crack open a beer. I have been known to do that a couple of times, uh that was before we had any staff. And it was I don't know, it was more we have finished work and now we're talking as friends rather than you know a client, so to speak. But since we've employed staff, now it's a definite no, you know, as you said, you've got to lead by example, you know, we have policies which are no drinking, and if the owner of the business can abide by those policies, that definitely isn't a good look for the business in general.

SPEAKER_07 22:33

Absolutely. And and you bring up an important point there because while you may have a reason to justify, in this case, having a drink with a friend who is a personal friend as well as a customer, and you're in your head, you've separated work. Your job as if you would have been jumping in a car and going home instead of you doing that, you're sitting down with your friend and you're having a beer, which is completely acceptable and normal. And no one would begrudge you of that. But when you're leading a team, a team doesn't differentiate that. They just see their boss having a beer on the job. End of story. And if it's alright for him, then it's alright for me. And then comes the concern, the safety concern. So professional obviously does not look professional to be drinking a beer in your uniform with a client, but then you get in the car and you're driving. Now we all know that one beer should not take you over the limit. Depending on if you're a lightweight or not. One beer shouldn't take you over the limit, but that's not the point. The point is you do not drink and drive. You do not there is a no alcohol, no drug policy at probably 99%, if not 100%, of employers' workplaces. And that needs to be respected by everyone. And you lead by example as the employer. I always used to say I would never do anything, I would never ask my staff to do anything that I wasn't prepared to do and always lead by example. Now, classic lead by example and getting a little bit off topic, which we do tend to do, but my husband used to often get up early hours of the morning, like five or six o'clock in the morning, and work in the workshop for a couple of hours repairing pumps or chlorinators or robotic pool cleaners, because our workshop's under our house. And then he would turn up to work late. Now the staff had no idea that he'd been at home in the workshop for the last three hours working and that he wasn't actually late. He'd been at work for three hours, but they see him walking in the door after them and they consider him late. So I used to say to my husband, doesn't matter what you're doing, drop what you're doing, be there before the be at the at the shop before the staff get there, so that you're leading by example. Then if you want to go home and you want to have breakfast or you want to have an hour's sleep, I don't care. You're the boss, you can do whatever you like, but lead by example.

SPEAKER_02 25:13

Yeah, yeah, 100%.

SPEAKER_07 25:15

But safety is a huge thing because PPE is probably one of the things that is a big bubble bearer of mine, and you would have seen that in my presentation at training. As employers, we can buy the PPE for our stuff, we can train them how to use it, we can remind them through, and we should be reminding them through toolbox talks, constant training, that sort of thing, reminding them about their PPE. But we aren't with them to make them put it on. But if you're with them and you're adding chemicals to the pool that require PPE and you're not wearing your PPE, what's that telling them?

SPEAKER_02 25:57

They don't need to wear it.

SPEAKER_07 26:00

Disregard all the training you've done, disregard the constant toolbox talks, disregard the PPE that you've painstakingly and expensively bought for them. They see you not, I've just noticed because I put my hand up on the screen. It's popped up out.

SPEAKER_05 26:18

But see if it works for you. No, no, it doesn't actually.

SPEAKER_07 26:22

But because they see you not wearing your PPE, they immediately then go, disregard everything I've ever been taught or told or instructed. The boss doesn't wear it, so I don't have to.

SPEAKER_04 26:34

Yep.

SPEAKER_07 26:35

So that's that's that could be a big problem. Yeah. Absolutely. Big problem. Yep. So safety is definitely something not only in theme parks and commercial workspaces, but also in your own business. When was the last time you did a safety audit on your business? Have you actually checked to see your service vehicles have PPE in them? Have you done a toolbox talk with your staff? When they're out on site and they're at people's places, do they actually operate safely? Do they leave things out that are a trip hazard? Do they, worse yet, prop open the pool gate to go in and out quickly? That's one of my bugbears. So there's so many things that we need to look at. How are we operating safely? And then what message are we giving out with that? So are we leading by example? Are we teaching or showing that we run our business safely? Because our customers are watching us as well.

SPEAKER_02 27:42

And that's that's the other point as well, Lee. I mean, the clients are watching because when they're home, you know, sometimes they do well, if you can remember, it was it was probably about a year, year and a half into the business, and um we were wearing a respirator when we were adding the acid into the um into the pool to draw it down pH. You could just see this client staring. You could just feel them staring. But once we were cleaning up and he came out and he said, You're the first the first person that we had seen that use multiple pool companies in the past, who'd seen it wearing a respirator. So that's all good, you know. But the clients the clients are watching it as well, so that's always something to keep in the back of your mind.

SPEAKER_07 28:50

A lot of a lot of people justify the fact that they're doing it out in the open and that they do it downwind, upwind. I never quite know which way the wind blows, but where the wind's blowing, where it's not blowing the acid into your face. But for good safety practices, yes, a respirator mask. And at the very least, you want goggles on. Absolutely or goggles. So if you've got good ventilation, maybe you don't need a respirator mask, but I would still my my principle would be dealing with a dangerous good, dealing with chemicals, dealing with acid. Yes, wear a respirator mask. It's not hard. I was actually really impressed to see this particular team that I was working with, they all have their own set of PPE in a backpack that because of course they've got to traipse around a park and go to have their PPE in a backpack and they actually have a full face mask respirator, which are cheap, but that's just part of their kit. They have the chemical gloves, the respirator, the full respirator mask, and then that way they don't need the goggles.

SPEAKER_04 30:02

Yes.

SPEAKER_07 30:03

Um, and if they wear if they wear eyewear like I do, um vision glasses, then they can wear them easily underneath the the respirator mask.

SPEAKER_02 30:13

Not that's gifts.

SPEAKER_07 30:15

Yeah.

SPEAKER_02 30:15

But you had leading by example there, Leaf.

SPEAKER_07 30:17

Yeah. Yeah, I was I was very, very impressed to see them because we we had to do as part of our assessment process, we actually had to undertake tasks. And so I said to them, like, we're gonna be dealing with chemicals, so where's your PPE? And they went, Yep, no worries, we'll bring it. And they all went and got their PPE and they all kitted out. And it was, yeah, it was a really professional setup. So I would say, do a safety audit on your business. Do you have spill kits? Do you have first aid kits in your vehicles? Do you have spill kits in your vehicles? Do you have PPE in your vehicles? And then do you have the same in your warehouse? So you need a spill kit for your warehouse. It'll need to be a lot bigger than the one you're carrying in your vehicle. Do you have PPE at the warehouse? And making sure you have the right signage too. Hazard signage of the 5.1 and the eight um placards on the front of the building and making sure you have your SDS register. So SDS register in the vehicle, SDS register in the um warehouse. Now, one thing that I do love to see is people who have the SDS register on their phone. So if they have a login that they can jump straight into and get access. Because let's face it, if your SDS register is in your vehicle and your vehicle is on fire or in a car accident, are you going to go rummaging through that vehicle to get your SDS out?

unknown 31:46

No.

SPEAKER_02 31:47

And you're probably not going to have it on a backpack on your bike either.

SPEAKER_07 31:51

And having it on your phone then means that you have it at the pool where you're doing your chemicalizing, where heaven forbid, if you get squashed or you inhale it, you've got the SDS register on your phone or on your iPad, on your device, ready to jump in and have a look. But I would even go one step further and I would do training with your team as to how do we respond to an acid splash in your eye? How do you respond to XYZ? So that it's something that they can actually recall. Because heaven forbid they do get acid splashed in their eye, they're not going to be able to open their phone to read the SDS to find out what they're meant to do. So actually doing some training around an incident response and what the treatment they should undertake, yeah, um, would be a really smart thing to do as part of the safety process.

SPEAKER_02 32:53

I think the most important one, what would you do if a client offers you an alcoholic drink? You put the respirator on your on your mouth that you've got around your neck, and then you just say, no, I cannot do it. I can't get it through.

SPEAKER_07 33:08

No, absolutely. And wasn't there the case we were talking about the other week when we were talking about social media, when social media goes wrong? There was a case of a young guy on a roof drinking a beer in his work polo shirt on the roof of a client, and he put it all on social media, and that did not go down well. So not only was he under the influence at work or consuming alcohol while at work, he was consuming alcohol on the roof. That's another safety concern.

SPEAKER_04 33:47

Only in Australia, if I would say.

SPEAKER_07 33:50

Yeah, absolutely. So yeah, and make sure that you go through safety regularly with your staff. Make them aware of the things that they should be doing if things are unsafe. How to keep cords out of the way, how to reduce slips and trip hazards, but also making them more aware of their own safety when entering a property, making sure that there's no slips or trip hazards in front of them. And I have been known to actually cancel a service from a property that I considered to be unsafe for my staff. So and that actually leads into next week's topic of unsafe pools. So thank you, Shane, for joining me today. I hope our listeners have got something out of there. I hope you're all going to revise your safety standards in your work and see what you can do better. There's always something we can all improve on. So I hope you took something away from today. Remember, if you have any topics, suggestions, questions, reach out at talkingpools at gmail.com and Rudy will serve those questions out to the most suitable podcast hosts. We will see you next Monday, ready for another riveting week of work and another riveting week of podcast shows throughout the week. Remember, we've got something on every day of the week now, even on Saturdays. Dan and Kelly are back, which is great to see. Yay. So something for everyone. So thank you very much for listening. We really appreciate your time and we hope you get something out of our episodes. Until next week, it's goodbye from me. Goodbye from me. See you guys. See you later.